Easy Auto Ship

The only thing they could do differently is when they sent me this link, the guy said, "Read all of the conditions." I said, "I can't read this this quick. I'm gonna be here all day." He said, "Just click it and approve it." I did, but I never got the link and it didn't take me back to it so that I could read it a day later. I asked him where it was and he said, "I'll send you some stuff." He took some screenshots of the basics, how much money I was going to spend, etc. But it wasn't all of those condition things. There was no link to all the details of the conditions. I couldn't get back to it and he just sent me a summary. That kind of bothered me a little bit. If they could send a PDF so that I could go back and read it after I signed it, that would be great.

I said, "I'm getting really stressed. I have three days. I'm gonna be on an airplane, and my car will be here. I have to leave it." Two days before, he worked with some hauler who does expensive vehicles inside with it. Who knows how he handled it, but he got it for less than the guy wanted. And he had to drive up from San Diego to pick my car up in the South Bay of LA.

The guy that picked the car up was a jewel. He and I conducted all of our business in raging storms, rain, wind in front of my building. We just scrambled, did all the pictures and questions, got the car into his covered vehicle. And all along the line, this guy called me, told me where he was going. There was a delay when he planned to bring the car to me, which was earlier than I expected anyway, so it wasn't a delay for me. And he had an issue, he called me.

I was standing out the hotel room as he pulled up. I knew he'd be there at that moment, because he said he would. I went down and stood outside, and he drove up. I gave him my money, he thanked me timely. My car was fine. Everything was on time. And it's because of a guy like Michael, and the people he works with. I told him, "You guys are incredible. I am gonna give you a good review.” And I did. Everything was what I needed and as they said it would be.

Then we didn't know that he was showing up when he did. He told us but our phones were off. When I looked, I told him we forgot. He was over at the drop point and I told him that we'd get over there. I asked if he had a Venmo and he said no but his boss does and I could Venmo his boss later and he'd leave the truck. The boss called me and sent me his Venmo address hours later after the vehicle was dropped. We Venmo-ed him immediately. So, the honesty, the trust. We wanted to tip the driver because we were so happy with all of their service, but we weren't there. Overall, Easy Auto is the best in the industry. Can't be beat. The service was second to none. It was beyond our expectations. They were the only ones to provide us with clear and transparent pricing with super fast service, friendly, and professional.

After the fact, when he found a shipper, he said he had some really good information from this guy and that he'd explain to me why nobody was biting on my transport. He said the yard that the vehicle was sitting in, sometimes drivers will have to go there and they'll sit for five hours just waiting for the whole transaction to go through. And he said that drivers don't want to do that. So, if I have a low offer and they have other choices, they're going to go with a higher offer if they know that they have to sit there for four or five hours, which totally made sense.

So, Anthony said that we could sit on this rate that we agreed on or we could hire the driver who, for another $150, agreed to go and get my vehicle picked up. He said the driver was getting ready to head back west and I told him to hire him. The driver also communicated with me the entire way and he took pictures of the vehicle to let me know. All in all, I would totally recommend Easy Auto Ship if anybody was in the same position.

I had the car shipped from California to North Carolina. It took about three days from the time that I called to the time that they picked up the car. Then it was only four days total transportation from coast to coast, which was pretty fast. The driver of the truck called me at different points throughout the trip, just to make sure he had the right number and the right place to drop it off. He had some changes in the schedule, but he called me far enough in advance so I knew when he was going to be there. I got there a lot earlier than originally planned. But he gave me enough warning where I was able to react. The car arrived in perfect condition. It was a very impressive truck too that they used. I was really, really impressed. It looked very professional. There were some really high end cars that were on there. There was like a NASCAR car and a professional baseball player's car was on there. So Easy Auto is a trusted service with a good reputation.

Easy Auto Ship could explain the procedure a bit on what they do though. When I was trying to explain it to my family who was asking what was going on with the car, they did not understand that they were the broker, and that they just put it out there. It was difficult for me to understand, and that let me know that I didn't understand it well. Also, once it's put out that that is your need, it could be a matter of two weeks or two hours. For me, they called me and said, “We have somebody that can go there and they'll be there in two hours.” But I was not up there so I had to arrange for everything. It would have been helpful to know it could be that quick. Additionally, the hauler and the driver should receive more. The cut for Auto Ship was 300, and the hauler and the driver only made 400 on the pickup. I thought they were getting more of the cut.