Easy Auto Ship Reviews
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About Easy Auto Ship
Easy Auto Ship is an auto transport company offering numerous vehicle shipping services in the U.S. and abroad. The company arranges open and enclosed transport as well as expedited shipping options. It sets up shipping for standard vehicles, motorcycles, RVs, boats and heavy equipment. Easy Auto Ship has shipped over 123,000 vehicles, according to its website.
- Price guarantee
- $0 to schedule
- Available nationwide
- Ships nationally and worldwide
- No 24-hour customer support
- Few claim process details on website
Featured Reviews
Insights from 59 recent reviews of Easy Auto Ship
We used sentence-by-sentence statistical analysis to decode nearly 60 Easy Auto Ship reviews published on ConsumerAffairs in the past year. Read below about customers who were happy, satisfied or upset about the four topics mentioned most often in reviews of Easy Auto Ship.
Easy Auto Ship staff reviews
The 23 recent Easy Auto Ship reviewers who discussed staff focused on the drivers that executed their vehicle’s shipment and delivery. 100% of those customers were satisfied, tying Easy Auto Ship for first among car shipping companies on our site.
Reviewers described personnel as courteous and exceptionally professional. Some noted that drivers took extra care while loading and unloading their vehicle to prevent dents or scratches.
Easy Auto Ship customer service reviews
100% of 15 recent Easy Auto Ship reviewers who mentioned customer service were pleased, like Vincent from Ronkonkoma, New York: “I used Easy Auto Ship a couple of times. I dealt with Gary about three times. He's always very good (at) explaining things and then following up. He does what he says, which I've had a lot of problems with other shippers.”
Easy Auto Ship’s reviews on customer service tie the company for first among auto transporters on our site. Reviewers praised Easy Auto Ship’s customer service reps for being attentive, responsive and reliable.
Easy Auto Ship punctuality & speed reviews
Of 11 recent Easy Auto Ship reviewers who talked about punctuality and speed, 100% were satisfied or happy with the timeliness of their car shipping experience. That ties Easy Auto Ship for first in punctuality and speed among auto transporters on our site.
Reviewers reported that agents quickly made transportation arrangements and drivers were on time for vehicle pickup and delivery.
“The gal that helped me was very prompt in response. … She had a transporter for me within an hour. That’s very hard to beat,” said Virginia from Santa Clara, California. “From day one, day two, they were there to pick up my vehicles.”
Easy Auto Ship price reviews
10 recent reviewers of Easy Auto Ship mentioned price. Reviewers overwhelmingly felt that Easy Auto Ship’s quotes were comparable to — and sometimes markedly lower than — other auto transporters, and that quotes were accurate to the final cost.
Ultimately, 100% of recent reviewers who mentioned price were happy or satisfied, tying Easy Auto Ship for first among auto transporters on our site.
Easy Auto Ship Reviews
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Popular Mentions
- 4,695,375 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
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- 4,695,375 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 4, 2025
Had a bad experience with this company and the carrier they assigned to transport my car. Damage was done in transport. A claim was initiated at the delivery point before I paid the carrier- at Easy Transports direction- should have never recommended that as I lost all leverage. Two estimates from repair shops- one was $3,300 the other $4,100. Carriers insurance company approved the claim but the carrier had a $2,500 deductible so insurance laid the difference of the lower quote - $875. Carrier went dark and no response on their portion of the claim- 2,500.00. Easy Auto Ship closes the claim and says nothing more they can do, as they are just the broker. Chose them as they advertise fully insured and damage free guarantee- totally not true.
Claims director said they can no longer assist as I wrote a bad review. Then claimed I was trying to commit Fraud- and that some of the repairs were not necessary. Needless to say, slandering a customer and not keeping true to their advertisements has left me in the hole for repairs. They are good as long as you have no damage, but it ends there. Very bad experience- I would never use again and suggest you look elsewhere. Not willing to work to a resolution when in reality the deal after I filed a claim with my own insurance company was $125.000 for my deductible after applying the carriers insurance claim payment. Bad business.
We filed a claim with the carrier’s insurance and they paid the amount minus their deductible — something you were aware of from the very beginning. After that, you asked us to cover your deductible for a claim with your personal insurance. You can't file 2 claims on the same vehicle, the only reason you were able to file another claim was because you didn't tell your insurance company that the carrier's insurance company paid the claim out already. We did our part and filed the claim.
Reviewed Aug. 9, 2023
Shipping my car with Easy Auto Ship could not have been better. The initial customer service person was extremely patient with my questions and described the process thoroughly. Everything worked exactly as described. The gentleman who picked up my car was prompt, efficient, and offered suggestions and helpful information. After working with him on the pickup, I had complete confidence that everything would work smoothly and it did. The car arrived in perfect shape and on time.
Thank you so much for taking the time to leave us a review! We're thrilled to hear that we provided you with excellent care and made the shipping process simple and easy for you. We pride ourselves on providing top-notch service to our customers, and it's great to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (888) 687-3243. We're always here to help!
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Reviewed Aug. 8, 2023
Car was picked up on time and delivered on time as promised. Very courteous drivers. Definitely use again! I have used Easy Auto in the past and will continue to do so in the future. I always deal with Lindsey and she is wonderful. She has never failed to make my dealings with Easy Auto simple and efficient.
Greetings! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our customer service team and that your car arrived quickly and safely. We strive to provide excellent service to all our customers, and it means a lot to us to know that we met your expectations.
Reviewed May 12, 2023
Easy Auto Ship was very easy to work with, the people were so nice and the process was extremely affordable, easy and clear from the beginning. When I initially submitted for a quote online, someone called me right away, asked me my needs and completely explained the process to me. I then received a breakdown email. Someone contacted me the day before my car was picked up with a window of time for the following day and then an hour before pick up. Same with drop off. I have never worked with such an attentive company who prioritizes the customer. I couldn’t recommend Easy Auto Ship and its partners more.
Reviewed May 11, 2023
This company truly lives up to its name "Easy Auto", and my experience with them was amazing. I had to transport my car from WV to NC, and despite the time pressure, they made sure to select a high-quality driver. This level of excellence was evident throughout the entire process, from my initial call to get a quote until my car was delivered to my driveway.
The representative of the company demonstrated exceptional customer service skills. Corey ** was both professional and friendly, and took the time to answer all of my questions thoroughly. Even on his day off, the person who assisted me showed that she cared about my needs. Additionally, the company's choice of driver was highly commendable, as the driver was extremely professional. Overall, the pricing for their services was also reasonable.
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed May 11, 2023
It was fast delivery and communication was good. Very satisfied with the service front to back. The transport was perfectly handled and no damage to my antique car. Picked up in CT and at my home in NC the very next day. I am pleased with them and now time for a drive. Safety fast...
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed April 17, 2023
The rep with Easy Auto Ship called me. His name was Bill and we discussed what I was looking to have shipped. He was able to find a person to pick it up and deliver it on time. Easy Auto Ship took care of all the logistics until I saw the driver on the delivery day.
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed April 16, 2023
The rep was very informative, friendly and efficient. But there was a little variation in the pickup and dropoff dates.The transporter changed them. But even though they couldn't make it, they could make it the next day. The driver was very helpful and everything went smoothly. I would use Easy Auto Ship again.
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed April 15, 2023
I was very happy with the agent, Anthony. We schedule one appointment. But then, the driver realized that the size of the car was too big, so he canceled that. I got that information through a message, that's why I wasn't really happy with that because I didn't see that message. The seller was waiting for the transportation because the pickup was confirmed. When I got the message, I didn't let him know that this pickup would not happen that day and he was a little upset with me. Anthony's assistant sent me another message with another confirmation. That driver checked the size of my vehicle, so he said, "Yeah, I'll take it." He showed up the next day, and he picked up the car. I discussed with Anthony that next time if they have to update something, they should call me because sometimes we are busy and don't have a chance to pick up the message all the time. He was okay with that. He said, "You're absolutely right." But everything was great.
But the only thing I was upset with was, I drove from New York, Queens to New Jersey to pick up my car. I had a job that day. The driver said he was gonna be in the location between 8:00 AM and 9:00. So if someone says between 8:00 and 9:00, I'll be in location 8:00. I can wait, because it's my business, my car. I can wait for the driver. But if the driver shows up at 11:15, it's not cool. I was late at work and my boss was upset with me. Except for that, everything was fine. Service was great. The guy was nice as well.
Thank you so much for your kind words, Michal. We really appreciate you taking the time out to share your experience with us.
Best Wishes,
Easy Auto Ship
Reviewed April 14, 2023
I had a great experience shipping a car from New Mexico to Washington State, from the initial conversations over the phone, to setting up the delivery time and the actual delivery of the vehicle. It happened faster than I expected, and the contracted driver was prompt and professional, and no damage to the car during shipment. I would definitely use them again if I had to ship a car.
Thank you so much for your kind words, Geoffrey. We really appreciate you taking the time out to share your experience with us.
Best Wishes,
Easy Auto Ship
Easy Auto Ship FAQ
What is Easy Auto Ship?
Easy Auto Ship is an auto transport broker that works with a network of carriers to ship vehicles in the United States and internationally. Easy Auto Ship transports cars, trucks, SUVs, minivans, passenger and cargo vans, motorcycles, boats, RVs, construction equipment, farm equipment and other types of vehicles.
Easy Auto Ship works with carriers that are fully insured. It also carries its own inland marine insurance policy. This insurance covers a minimum of $100,000 for damage or loss. It doesn’t cover items inside the vehicle.
The company ships cars year-round. Easy Auto Ship’s office in Youngstown, Ohio, is open seven days a week. You can reach Easy Auto Ship during business hours seven days a week.
How much does Easy Auto Ship cost?
Easy Auto Ship doesn’t list its prices online, but it does provide typical industry base prices per mile. Your ultimate cost is based on shipping distance, the type of vehicle, the type of carrier, the ease of the route, whether or not the vehicle is operable, the time of year and if you need expedited shipping.
For the most accurate cost estimate, get a quote online or call its office. According to the company’s price guarantee, quotes are accurate and all-inclusive, with no additional or hidden fees.
| Distance | Base cost per mile | Base price range |
|---|---|---|
| Up to 500 miles | $1 | Up to $500 |
| 500 to 999 miles | $0.75 | $375 to $750 |
| 1,000 to 1,999 miles | $0.60 | $600 to $1,200 |
| 2,000 to 2,499 miles | $0.50 | $1,000 to $1,250 |
| 2,500 miles and up | $0.40 | $1,000 and up |
There's no cost to schedule auto transport with Easy Auto Ship; you aren’t charged a deposit until a carrier is assigned. There are several ways to pay: You can get a cash discount of $150 if you put a card on file for the deposit and pay the balance by cash, cashier’s check or money order upon delivery. You can also pay in full upfront by credit card or PayPal.
If you need to cancel transport with Easy Auto Ship, you can get a full refund of your deposit as long as no carrier has been assigned. If a carrier has been scheduled, you may have to pay a service fee of up to $195.
What are Easy Auto Transport’s shipping options?
Easy Auto Ship transport services include open transport, enclosed car shipping, door-to-door transport, heavy equipment transport, international auto transport and more. The company transports various vehicle types, including cars, trucks, RVs, motorcycles, boats, tractors and golf carts.
Easy Auto Ship recommends booking transport at least two weeks in advance; one month is ideal. You can get a quote and complete your booking online or by calling. Last-minute scheduling is possible.
Easy Auto Ship lets you know when a driver has been assigned and gives you a pickup window. Transit times are generally four to 10 business days. Easy Auto Ship’s insurance, combined with the carrier’s, covers a minimum of $100,000 in case of damage or loss.
Where is Easy Auto Ship available?
Easy Auto Ship transports vehicles throughout the U.S. and internationally.
For international car shipping, Easy Auto Ship moves vehicles to and from all U.S. ports and works with international carriers.
Is Easy Auto Ship a broker or carrier?
Easy Auto Ship is a broker that has worked with over 88,000 customers, according to its website.
Is Easy Auto Ship legit?
Yes, Easy Auto Ship is a legitimate auto transport company.
Easy Auto Ship is a broker that can arrange shipping for almost any type of vehicle, whether the route is domestic or international. It offers instant quotes online and customer service seven days a week. The company lists both an MC Docket number and USDOT number on its website, which you can verify with the U.S. Federal Motor Carrier Safety Administration.
If you’re gathering prices from a bunch of companies for car shipping, consider getting one from Easy Auto Ship.
Easy Auto Ship Company Information
- Company Name:
- Easy Auto Ship
- Address:
- 860 Boardman-Canfield Rd
- City:
- Youngstown
- State/Province:
- OH
- Postal Code:
- 44512
- Country:
- United States
- Website:
- diytransport.com