DriveTime Reviews

So after the purchase of a 2006 chevrolet equinox I find out that the car is in bad shape. I take it to the mechanics required by drivetime to be told that every repair is being paid for out of pocket. Drivetime refused to help with the repairs that are costly. I have not had the car a year yet. I have never been late on payment and yet I am not receiving assistant. My ordeal with drivetime leaves me to believe that I will never deal with them again.

After a crazy few weeks dealing with big dealerships and their bait and switch financing, I came to DriveTime at my wit's end and still without a car! Everyone I encountered was friendly, laid back and helpful, and I finally felt like the finance office was working with me rather than working against me. They put me in a car that fit my family's needs and helped me understand my options. The process was simple and to the point. Very much appreciated!

While the actual process of buying the car was very easy and pain-free, the issues started almost as soon as I drove off the lot. I bought my car on 3/17 and on 3/19 the check engine light came on. I called DriveTime and they said to call the warranty department to have it taken care of. I called the number but since I had just bought the car 2 days prior my information was not in the warranty system yet. They told me to call back on TUESDAY 3/24! The lady on the phone was very nice but my issue has yet to be resolved.

My experience with Drive Time Glendale was one I would do again. There was no pressure to buy. They worked with me and worked to get what I was looking for. ** was friendly, helpful and fun. Thank you, guys.

I came there wanting a car - knowing my credit was bad and ** from Fayetteville DriveTime got me into a great car.

I was very optimistic after talking with several employees that would work with my budget, income and not focus on my credit score. I had a rude guy ** filling out my paperwork and they asked over $1000 down payment. Very upsetting.

My last vehicle was so unreliable that I was not able to keep it on the road. I let the bank repossess the vehicle which destroyed the credit that I had. Even with good income, provable employment, and a cash down payment, no dealer would even speak to me. I went to over 15 dealerships and I was treated like scum at almost all of them. Someone recommended that I give DriveTime a try, they treated me like a human being and gave me a chance when nobody else would. I explained that I would love an SUV but I understood that I would most likely have to get a small car. I went to the Brookpark Ohio location in hopes of getting anything with four wheels and an engine in good operating order. ** went out of their way to help me. They explained that they felt the lease program would benefit me the best.

I came in late on Friday night and purchased my new 2010 Chev Aveo. It was an easy process and great rates. I love my new car! The salesman ** and managers were very nice. They checked the car for all working parts. I would recommend DriveTime to others looking for a new car.

The employees at the Covington Pike location were very professional especially **. Service was quick not a lot of paperwork. Highly recommend DriveTime.

I enjoy the sales representative. ** he was funny and very knowledgeable in the stock of cars and made me feel comfortable with the process. I enjoyed the process fully and would recommend everyone go and get a car from DriveTime and enjoy the car buying experience.

I would not even recommend drive time to my enemies, no one should have to deal with this sorry excuse of a company. First the vehicle I purchased is a piece of junk and drivetime won't stand behind the warranty claiming it has to be a complete failure, there is no option to pay monthly, and worst of all they aren't reporting to the credit bureau in the last 7 months which hurts my credit score and hinders or cripples my ability to unload the vehicle and get something decent, they won't trade it in and tell me to go to another dealer! Who does this? Drivetime has been the worst company I have ever dealt with!

I haven't had any issues with DriveTime until now. I was approved for a 2006 Chevrolet Equinox in 2012. Everything was fine except for a few issues in the beginning, which was luckily covered under their warranty. After the warranty expired my truck literally started falling apart. At the time I was financially able to get it repaired but now it's a different story. Took my truck to get looked at and was told I have some major issues going on and they're not sure how long my truck will last.

First off let me tell you that I am a person who used to have good credit. Always drove new cars. And got hurt and was unable to work for 4 months, lost my house, a 2012 Jeep Wrangler unlimited, and a 2014 Chevy Impala. So unfortunate circumstances have forced me to go to this horrible, horrible company. Bought my car on a Tuesday. Took the quick test drive route. The salesman recommended around the block, vehicle drove fine. By the next day I had noticed several problems with the vehicle. Shakes real bad at speeds over 65, made a real loud roaring noise coming from the rear end, many other small issues. I called the dealership (if you would even call it that) and asked to speak with my salesperson. He told me that I needed to take the vehicle to one of their vendors and if there was a mechanical issue with the vehicle then we would have the option to swap it out for another vehicle.

We had looked at a car and a truck. Both was in $400 of each. Well they wanted 3000 down on the truck and $2200 on the car. We decided to hold off on buying. I get on the internet checking what all they had. I see the same car for 3000 cheaper. I called to ask about it, they said it was not showing for that price but he would call me right back. The price went back up 3000 and they was asking $2800 down now instead of 2200. I just glad I seen what kinda car lot it was before I bought anything.

I enjoyed myself with my salesperson ** and her manager. They were very pleasant and patient with me.

They said I was pre-approved for $16,000 when I submitted my application online. Then when I went in to get a car, they said that I didn't make enough money. Their commercials are designed to reel you in. And they're false advertising in my opinion.

I would recommend anyone to drive time because they helped me and my children tremendously. I'm now able to get my 3 yr. old daughter to her dr for her sickle cell that she have. I prayed so hard for some to me a chance instead of looking at my credit, drive time didn't do that and I was very relieved and grateful that Drive Time didn't close the door in my face. Thank you Jesus and thank you Drive Time. Keep helping people in situations like me and thank you ** . Please give her a raise.

I came in today slightly discouraged from previous dealerships because I was new to town. Most places would not finance me due to short length of employment due to my recent move. ** at DriveTime was extremely accommodating and helped me find my ideal vehicle. Every associate I encountered displayed a high level of professionalism and enthusiasm. I would recommend them to anyone looking for a great deal with friendly people.

I had a great experience at DriveTime. My only complaint is the timing of the first payment felt too soon. I would highly recommend this company to anyone looking to buy or lease.

Drivetime did contact me and they said it would take 2 months before all of my history would be reported.

Traded my car with the champ program. Relatively easy transaction. The only down side was the 4 hr wait to sign the agreement after we made the deposit.

I must say overall we had a great experience with **. They made sure we had options within our price range. We had no issues. If you are looking for a place to buy a car Drivetime is the place. Not to mention our sales Rep ** was awesome!!!

My experience was very good. ** was very knowledgeable and helpful through my whole experience.

I purchased a vehicle from DriveTime to help build my credit, which at time of purchase they said they would report monthly to all 3 major credit bureaus. I monitor my credit every couple of months and over the last 6 months to a year I haven't received any positive credit for 100% of my on time payments. My sole purpose for buying a vehicle through DriveTime was to help my credit. I'm sure if I missed a few payments they would have tried to repossess my vehicle, which wouldn't matter because I can just buy a vehicle outright. Either way Drivetime has screwed me out of a year of positive credit and didn't even have the common decency to email, call, text or anything but believe if I would have missed a payment they would have been so far up my ass about it I may have lost my job due to harassing phone calls.

This is the worst place ever. DriveTime gave us a car on my bday and the check engine light came on that day. I told them about it....They took my car to the back. Brought it back and supposedly fixed it. While I was pulling out.... the light came on again. Afterwards I took it to there auto shop. and Now I'm left without a car. It's still at the shop. No one is helping me get a rental car. It's just VERY POOR CUSTOMER SERVICE. I WILL REPORT THIS COMPANY TO ANY NEWS CHANNEL THAT WILL HEAR my voice. DriveTime will not get away with stealing my hard-earned money.

My wife and I went into a DriveTime branch in Williamstown NJ. While the staff was friendly (particularly our customer service rep), we ended up leaving fairly disgruntled after 3 hours. The sole purpose of going in there was to obtain a lease. We are currently in the process of purchasing a house and did not want to run our credit or open a new loan. The rep understood and gave us information on leasing. However after pulling my credit, took my application to an underwriter who ended up offering us a fixed term loan after we specifically stated that we only wanted information on leases.

Good hassle-free experience! Dev understood my taste and knew exactly what I wanted. Everyone was friendly and I was driving in a few hours thanks!

Made the car buying experience very enjoyable! Every person working that day was so nice and willing to answer every question. My wife and I didn't feel like we were talking to a car salesman at all. I would recommend my family and friends to the Temple, TX location for sure.

This was the best car buying experience ever! Robert and Alexandra at DriveTime on Dobson and Broadway are so great! I love my new vehicle and even went to outside auto place to have it checked. They said that it was a steal, the price I paid! Great service, quality vehicles, and best of all they don't give you one number and next thing ya know you have more going out before you leave. Everything is laid out up front, no bs.

I'm a first-time buyer and every other place would turn me down or wouldn't give me all the information I needed. DriveTime took time to explain to me step by step of the process and answer all of my concerns, making me feel at ease. They even helped me get car insurance! I loved the experience. Will definitely recommend DriveTime to anyone.

The guys at DriveTime were awesome in customer service! We went to the Gastonia, NC store where we had to wait a little while, but got offered drinks and popcorn while we waited. Adil helped us get our paperwork started and we were approved. We told them what we were looking for, how much we could put as a down payment, and how much we could pay a month. They found me exactly what I wanted plus 3 times the options I had asked for! I would definitely recommend going to DriveTime! Aston, the manager, was a great help and showed us the van, and James spoke to us too. They were very friendly and helpful!

Drive time starts calling the the day the payment is due, then begins to call every 30 minutes every day after that. When I asked them to stop calling my work phone, they did not. I pay my payment late on purpose just to see how many times they call. I had to do a payment deferral twice, and both times they reported me to the credit Bureau as being 30 days late. Not to mention the fact, I'm paying 10 times what the truck is worth.

The people working for Drive time gets A+++. My husband and I have never had such a fun and personable experience at any other dealership. There was no pressure to get you into anything you didn't want. They were very knowledgeable about everything that comes with the vehicles and the paperwork. There is not enough time to tell you why you should go to Drive Time along with all your family and friends. You will actually enjoy going through the process of getting a car than dreading the process with any other dealership.

It was such an easy process and not confusing or frustrating at all. I needed a new car in the worst way, but don't have the credit to do so. With D.T. using my income instead I drove off the lot with a new car! I knew how much I could put down, how much I wanted to pay, and they found me exactly what I was looking for. Our salesman Danny was amazing! Very friendly and pretty funny too! The manager Mike was really nice and very clear going over the contract to where I understood everything. I actually enjoyed buying a car this time! Thank you!!!

I went online prior to coming to the Brandon fl location. I was already in the system and preapproved when I sat down with Louna. I told her which car I wanted and warned her that my credit wasn't the best. At all. She ran it through the system and was able to get me the car I wanted with $1000 down and decent payments. The staff was pretty busy but very friendly. Louna was especially patient and kind. I have already recommended a friend and I'd do it again. Very pleased with the purchase.

I was extremely satisfied with my experience at the DriveTime location in Independence Missouri on Noland Rd. The staff was very friendly and very helpful. They were able to get me into a car the same day and set up new insurance. I would recommend DriveTime to anyone looking for a pre-owned vehicle. The staff will help you find a vehicle to fit your needs and then help you with everything that comes after. This is by far the best experience I've had purchasing a car!

My contact person was Tyler **. He was kind. He did not rush me or impose his ideas on me. He made me feel welcome and he listened to what I wanted. He did produce. I like what I got because it was what I asked for. He thanked me and gave me his card for any questions.

Went to car lot to buy a car and put $900 down, was showed the car that said it had 71,000 miles on it but ended up having 73,250 and didn't have the sun visor covers or the weather stripping on the passenger door. They tried to sell me the car for $12995 and looked up the Kelly Blue Book value it was $8,100 so I took the car back after 3 days of driving it and the check engine light came on as I was driving it back. I was told by the Manager that I would get my deposit back by check within 3 days of returning the car.

Excellent customer service.

I purchased my car almost 4 years ago. Ever since then, I have nothing good to say. Online payments cost 4.50 per payment. They call incessantly the day after your due date. I literally just got off the phone after making a double payment and the lady was arguing with me about needing more numbers for them to call me. They called my job even after I told them not to. There are so many other car buying options. This one is the worst I have ever had, and if I could go back to 2011, I would have gone a different route. I just called three times to complain and kept getting put on hold for 10 minutes each time. I don't think they were even trying to get a manager and I'm convinced it wouldn't have even mattered.

DriveTime made car buying easy. I've dealt with a lot of car lots in my lifetime and you guys made this easy. Everything was well planned and thought out. The salesman and managers were knowledgeable and friendly. The process of purchasing the car was very easy. The car itself is in excellent condition. We will be buying another car through DriveTime, as well as recommending you to our friends.

I spoke with Ashlie ** first via email after I visited their website. She continued to followup with me consistently even offering to pick me up from my home to bring me to the dealership where I was approved and drove away with exactly the vehicle I wanted. I am grateful and feel fortunate to have worked with Ashlie and with the other programs they have in place. I don't see me going anywhere else to purchase a vehicle. Thanks DriveTime and more importantly thanks, Ashlie without you I would have went to another dealership.

I applied online for approval amount with my income of disability. I got a approved amount. I went in to the Drivetime at location 7230 Jonesboro Rd Morrow Ga 30260, around 10 am on Wednesday 02/25/2015. Gave my information to the young lady who was taking application, told her I have approval amount with code for her to pull up information, which she said she did not need. I said ok, processed to answer her questions, she took another application on me, then copied some documents I gave her, told me the gentlemen will talk to me and explain the terms.

I had a great experience at DriveTime. The team was very friendly. One thing I like about them that stood out to me is that they did not have trash cars to try and push you to buy. They were patient and let me decide what car I liked. I would definitely recommend them to anyone especially those that experienced the same kind of problems I did when trying elsewhere.

My experience was outstanding from the moment I got my approval with Karla to Jonathan and AJ were outstanding. I have been to a few dealer just Drivetime, hands down, made it a joyable experience. Payment are great. Words can't describe how much I enjoyed buying the car from them. I already recommended 2 of my friends.

I loved it! The people were very friendly. I enjoyed talking to Ari and Torrence which they both end up getting me into car.

Staff was very friendly and did a great job getting us the car we wanted.

He was very personable and willing to help. What he didn't know, he was quick to find out. He went out of his way to be accommodating and there was no pressure at all. I would certainly see him, in the future, for a new purchase. The rest of the staff was just as polite, and the location was clean despite the inclement weather.

It was a great experience. I believe they need more workers because it's only one person doing the financial part. The service was good.

I was pleased with the time it took to get me out in a car once the paperwork got started. Pleased with the fact that they had a welcome call the next day to welcome me to the DriveTime experience.

You all were very helpful... friendly and got it done.

The sales rep was very informative about the automobile we were purchasing. The sale rep was very polite and service was given with a smile. I was very pleased with the service.

I was so happy to get the exact truck I wanted but now I am so REGRETFUL! I purchase the vehicle Monday night (1/26/15); Tuesday I noticed a huge leak under the truck - turns out transmission leak so the truck went into the repair shop. Wednesday, it was "fixed"; Thursday, guess what, it wasn't fixed - back to the shop. Now its "fixed". Friday, back to the shop and now they think they got it. Saturday, back to the shop but "oh, couldn't reach the warranty so bring it back Monday". Monday, finally approved but drop it off Tues. and pick it up Wednesday - all in the first week that I had the car.

Amazing service. Very sweet and helpful.

The wait took a while but I am overall satisfied with the staff and my vehicle.

My overall experience with DriveTime has been great! The staff were courteous and as prompt as possible. Even with my unique circumstances, they still managed to get me in something affordable that I enjoy. Would definitely recommend them. Color me satisfied!

I am very happy & satisfied with my experience. The staff was professional and treated me great. They completely worked with me to get me into the vehicle I wanted. I will definitely be referring them to friends & family... VERY VERY SATISFIED.

I would recommend having an employee updating potential customers who are waiting as to the length of wait they can expect. We sat for over an hour before anyone said anything to us and saw multiple employees walking around. I understand they were assisting customers, but, take 2 minutes to let the waiting customers know a rough time frame.

I am livid about my experience with DriveTime. I was "pre-approved" for a vehicle after providing my monthly income. I corresponded with a salesman at the dealership convenient to me and asked all of the right questions. How much of a down payment is needed, was the pre-approval process accurate? I was told the down payment required was between $850 and $1500. I was told the pre-approval process was accurate and that I would be driving off of the lot in a vehicle of my choice. Well, all of that was a boldface lie!

I'm very impressed with my experience here.... They were nice, friendly, helpful, and understanding. I would most definitely recommend DriveTime to everyone.

The people were super-cool and laid back. Didn't even feel like I was at a car dealership. It was like being in a bank. The guy that help me was Nick and he help me out a a lot I love the truck I got. It runs excellent. Had the best time at Drivetime. Thank you to the Myrtle Beach drive team for the best experience I've ever had at a dealership.

I really am enjoying my car.

Lisa was very professional and assisted our every need.

Was very pleased with the how quickly someone was there to assist us when we arrived. But then was a couple hour wait to actually test drive. But it was also very busy the day we was there. Overall, they matched us perfectly with what we was wanting and did everything they could to help get us in it.

I'm really happy with my experience.

Finally able to purchase something on my own. Had a great experience getting my wife her new GMC Acadia.

Had a great experience with Drivetime. I love my truck and would definitely recommend them to others. Charles in Round Rock was the best!!

I worked with Keeton in the Garland store. Keeton was extremely professional. He listened to my concerns with my car buying process and did everything he could to ensure a different outcome. Keeton walked me through my options making sure to answer every question I had. I didn't feel rushed, or wasn't made to feel like I was a burden. I am happy with my choice to make my impromptu visit to DriveTime. Thank you Keeton and the entire Garland team.

I wanted a different vehicle but I came in with an open mind knowing I would be in a vehicle and the sales rep helped me out and I left satisfied and I most definitely will recommend and return.

Even though others prefer other places to buy an automobile, Drive Time works with their customers and that is what makes me want to return, this is my second automobile I have bought and I know they will be there if I need them.

I would like to say thank you to Jonathan, Degaulle, Ryan, and Shawn. They were great to work with and got us the best car for us. I would recommend everyone get their next vehicle at Drive Time. The financing was where we wanted it and we couldn't have asked for a better car.

I made an appointment online for 4pm on February 11th and wasn't attended to until after 6:30 pm. I came in to enroll in the lease program. I did appreciate Chris and Abbey checking in on me. However not only were they understaffed, service was very slow overall. Mind you, this could be a result of clients not being able to get authorization for insurance, payment, etc. I went on lease a 2008 Kia Optima which I was told was 995 several times. However upon speaking with a manager the price went up to 1495 which seemed quite odd. I was even told that I had good credit. However when I asked, they stated that this was a group 1 car which didn't make sense to me. Not sure why I was told it was 995 until I had to pay. I didn't leave until close to closing, which was a quite frustrating.

I was in need of a second vehicle and could not get approved on a traditional loan since I already have a current car note for my wife's vehicle. I was getting around in a 96 Taurus that burned up as much oil as it did gas. I needed a more reliable form of transportation. With the help of Bawb at the Temple, TX Drivetime location, I was able to get a newer reliable vehicle for my commute to work. Thanks!!!!

Everything was great but I only gave 4 stars because I had to buy a new tire the day after I brought the car home. However the dealership team was great and took real good care of me while I was there.

I enjoyed doing business with this branch from start to finish even though it took some time and I lost my patience (with my insurance company not them) they still were full of joy and smiles and got everything handled within that day. I was very happy and pleased and will continue to do business with DriveTime. Thank you guys so much. My Sales agent Jared was the best!

Everyone was very helpful. I was able to get into my new car within hours of arriving. And the Skylink add-on is a great perk to have.

Customer service didn't call me back again after being on the phone for an hour and 15 minutes this time and they promised again. I am just trying to get my plates. My paper plate is up on the 16th and they haven't figured out what to do yet. It's called mail... Fedex ... I have sold cars and it was never an issue for them to overnight a paper plate or the metal plates. Just want a call back.

EXCELLENT = 5 STARS!

My sales representative Kris was very nice and detailed when explaining things to me about the leasing program. All the staff were very welcoming offered refreshments and drinks. I would recommend this place to anyone. I am enjoying my new vehicle.

I leased a vehicle I had for 6 weeks every week I had to take it to the repair shop. I needed a vehicle because I had to walk 3 am to work which was 6 miles. It was in shop more than I drove it. I took it back. They didn't offer me another car at all. Took my money. I feel ripped off. Oh yeah, they did give me a 50.00 gift card for the 2000.000 they took. NO STARS.

My sales guy was great, the whole team was great.

Drivetime was an awesome experience. They have some great people working for them. I have bad credit and no one would help. They approved me and I now have a new car.

They were very attentive and thorough.

I bought a car on Jan 26th. Then exactly 7 days later the brakes started making a VERY loud squealing noise and a metal grinding noise when I would stop the car. So on Feb 2nd I sent an email to the lovely, friendly sweet salesman who helped me. He responded to my email very quickly explaining to contact Aeverex (warranty company) to get it repaired. So when I contacted them they advised I go to Indy Tire to get it fixed. I proceeded to Indy tire on the 3rd and dropped it off at 730am. I got a call from them about 3pm telling me my car can be picked up. They explained that the front rotors were replaced because they were completely worn down. I picked the car up and paid $0. I was really happy and glad to have it fully covered.

I don't advise leasing with Drivetime. You'll pay twice what the car is worth. And beware. Even if the car is a lemon they'll sue you so either way you're stuck with the ridiculous rates. Something like 21-24% interest. Such a money greedy company. They will harass you about everything. Worst company I have dealt with.

I got this car on October 20th and it has been in the shop three times and that is just until January the wheel covers fell off in 2 days the coils all went bad. Now the keyless entry doesn't work. I can't find wheel covers to fit and now the maintenance light as well as the tire pressure light. I had really good customer service but I hate this car and I wish I had never gotten it and I really doubt I will ever buy from there again and I don't think I will ever recommend anyone to go there. Every time I make a car payment something goes wrong with the car. It's a lemon and I am fed up with the car.

When I met with the salesman. He asked what kind of car I was looking for. I told him and he proceeded to find my PRE approval. I said "no I've been approved, it's right here." He said oh no and he explained how it worked. Basically I will never be able own the car because I have no credit but they'll lease a car to me for $1100 down and $416 a month for 30 months and when the lease is up I can get another lease for a different car. And the lease payment are not reported to credit bureaus. I feel this business is a total rip off. I have the email confirmation of my approval as evidence. I also have all the paperwork.

I love DriveTime. Gene was my car salesman and he was wonderful. He promised me he would call me with something and boy did he... I am enjoying my Nissan Murano. I would recommend DriveTime to anyone.

My sales rep was very kind and willing to do all she could to help. Was a very nice experience.

I just bought a 2010 Mazda 5. The process was a little slow and the day I was suppose to take car home, they didn't have the title, so I was upset. But everything else was great! Hugo was great! & Alexis! I'm happy with my car!

The wait time that could be less if the vehicle is inspected and cleaned, while the customer is waiting for the signing documents instead of after.

My sales representative Matthew ** was very knowledgeable about the cars he was showing me. He truly cared that I found the exact vehicle I was looking for, and made sure that I felt comfortable with my choice. Taking as much time as I needed to be sure, test driving the different cars making sure I was completely satisfied with my decision. I would recommend this dealership to everyone who wants to purchase a car without the fast double talk. No haggle. Price is right. The price is the price and what they say is the down payment is the amount. Not telling you some amount and then after going to the location and coming up with a crazy dollar amount for a down payment later like other car lots. As you can read I'm a very satisfied customer and will do more business with and recommend them to all my friends and family.

I am satisfied with my purchase. Brandon was a great help. I was disappointed that Mesa couldn't find the title on the red Cobalt I was looking at. And I spent about 5 1/2 hours at your location. I spend that much time going to a dealership. Those are the two biggest reasons for my satisfactory rating.

Very satisfied with my experience with DriveTime. Friendly and knowledgeable about product lane. ** was my rep. and had a lot to do with my enjoyable experience with DriveTime. She should get at a boy - will recommend friends of mine too.

They are outstanding. In every way I couldn't. Be more happy more places. Sure be like this. Thanks j and reed.

The DriveTime located in South Boulevard in Charlotte NC. Salespeople only interested in looking at your credit score and said to you NOT. From the begin I said to them that my car is financial and I still make a monthly payment to the Financial company and if I can trade with them like this, and my credit score is 584 something like that and they said YES, NOT PROBLEM. 5 minutes later they come and said NOT. So not go to this place because they ruin your credit for no reason.

Mr. William ** provided me with excellent customer service. Mr. ** acted very professional. He answered all my questions. If he needed to investigate with his superiors for answers he did go & asked his manager for assistance for my mired, difficult & detail request. I am pleased with my selection & is quite happy with my new purchase. I will recommend Mr. WILLIAM ** to future customers for DRIVETIME.

My salesman Ryan ** answered all of my questions straightforward and honestly, was aggressive and willing to go out of the way to help. The first time in a long time I've had someone willing to work and help the way he did.

Danielle really worked hard to find me the car I wanted. She stayed in touch over a three week period, letting me know what she had. She even brought a car from one of the other stores for me to test drive... in the end, Danielle found me the car I wanted with certain guidelines & restrictions I gave her. She went above & beyond to satisfy me... My experience with Drivetime was exceptional because of Danielle **... Thank you. A very satisfied customer.

Brittany did a excellent job on helping us get our new vehicle. She made my experience pleasant.

The experience was very well and it didn't take too long with the process.

I went in to DriveTime to see about purchasing a vehicle. The staff there were very friendly and helpful. They showed me several vehicles that was something I might be interested in. They helped me out to get me approved for the vehicle and I drove off in it that afternoon. Overall it was a pleasant experience without pressure from the sales staff.

Reasonable place to buy a car. Everything went great, but time of purchasing the vehicle took too long.

The people at the DriveTime dealership were amazing!! They helped with our kids and treated us awesome. My problem was after. Our Subaru Forester started overheating on the way home and had to be towed to a shop less than 24 hours after buying it! Very frustrating!! I will say this though, I will still recommended you'll cause I realize there's just some things you can control.

Jeriamiah was very patient with us. Process was smooth and Was given a very fair trade in.

Nice experience, took a long time to finish the process. Could have better organization. Very pleased with final results.

Awesome customer service. Very polite and accurate. I really enjoyed my experience.

Just traded in my 05 for an 08 F150. May not seem like much, but the 08 has everything a truck could every want. Buying experience was great too. Shawn at the Lewisville location responded to every question I had in a very timely manner. We are very pleased.

I purchased this car 2/14/14. My vehicle needed a new alternator a month after my purchase. I took it to the recommended mechanic twice before they even repaired my car, and had to have the car towed back to them the next day because the belt they put on came off. Since then the engine light flashes off and on and the belt has broken into shreds 3 different times. This car barely drives it, cuts off all the time and its issues are not covered under the warranty!!!!

I answered an ad in my email. It said 0 dollars down for thirty days any type of credit. I got a call next day from DriveTime and went for an appointment on Tuesday 02 February 2015. I get to the dealership. They run my credit and tell me I need a 3000 dollar deposit. Then I reminded them of the ad on internet stating 0 down for 30 days and they refused to honor their web ad. They said bring in 3000 dollars then they will work with me. Even the girls in the van on their TV commercials say all types of credit approved. Do not go to these people for any reason. If they decide after reading this to sell me a car and follow their ads and fix this situation then I will change my comments to something positive. But until then stay away from this business at all cost. All they want is to get your body into their lobby and scam you from there.

I had a great experience with the Sales staff, and I also had the service department do some work for me that was outstanding as well.

I'm trapped in a car that constantly breaks. When I got the car I had to immediately take it to the auto shop because the warranty would expire. I've had this car for two years and I've had to repair this car so much I fell behind in payments. All I want is to cut my losses and not waste any more money on a car that will not last another year. However, when I spoke to a Drivetime rep and manager they advised me that the only way to get out of their car is pay it down far below its value.

I was called (at my phone number!) many, many times over a week, until I was able to make the trip to DriveTime to choose a vehicle. I was told I was "pre-approved" for up to $26,000. When I got there and went to choose a vehicle, I was told I had to choose from 3 or 4 different cars, all the least expensive on the lot. I'm not sure why. Everyone was so unprofessional! There was rap music playing on the PA and the sales people were inattentive. But still I went through with the deal. I purchase my car on October 20, 2014. When my temporary tag was about to expire, on December 27th, I called and was told they don't have my plates yet because I wasn't asked to sign the title. Ok...

My experience was very comfortable and pleasant.

60 days after my purchase the car broke down, the engine light came on, and the car refused to start. The warranty I was given that said the engine was covered was not the case. I now have to pay $700 for a lemon they knew would not work after 2 months.

I will definitely recommend Drive Time to all my friends and family that may need assistance purchasing a new vehicle. My service with the Emily ** and that Sales Manager was painless and there was absolutely no pressure.

My experience with Drive Time was very pleasant. I would recommend all areas except the price. Interest very high.

The staff @ the conyers location went above and beyond. Very pleased and will definitely recommend them.

DriveTime really helped me get a car.

My experience with DriveTime was a good one. Everyone was polite and courteous. The customer service was excellent. Best experience that I've had buying a car. They do everything in their power to get you into a car. It was a pleasure.

The service my wife and I received was exemplary and professional. Everyone at the establishment made us feel at home, and Maurice, Joy and Steve were extra specially appreciated by us in their assistance to procuring our new vehicle. We now recommend DriveTime to everyone we know! Why didn't we do this sooner...?

The price was a little high.

Everything was so great. I walked in the door and immediately I felt cared about. Alan walked me through the whole process and made it so easy. I never expected to get such a great experience with car buying with my credit. All the way from offering a drink when I walked in, to filling the gas tank up as I was leaving, they def went above and beyond!! Thank you guys so much!!

Great customer service! Jovan, Alex and Najah at the Torrance DriveTime location were very helpful and informative.

I had the best experience ever. They put me in the vehicle I needed, they worked with my credit challenges and made me feel important to them. I am in a safe reliable vehicle and I even like the color. I am going to recommend them to all my friends and family.

They did a great job and I definitely would recommend these guys to others.

Very please. Walked in and was amazed at the friendly employees at DriveTime. I was not pressured in any way and was pleased with that. I never thought I could get a car or better yet afford it. The interest is high but that is my fault; hoping to get back on track. I would recommend DriveTime to everyone who needs a new beginning!

Everyone we had the pleasure of dealing with was very friendly and quite patient with us. They didn't try to push something on us we didn't want, or rush us into anything we were uncomfortable with. They had no problem answering any questions we had and making sure we understood the buying and payment process. Overall, we had a wonderful experience and would likely return the next time we are looking to buy a car.

I received wonderful service and was able to drive off the lot with my new van. The salesman Tracey was great and even though we were in the office for a while, he made sure me and my family was always comfortable.

I'd recommend! IT WAS A PLEASANT EXPERIENCE!

Kevin, Steve, and Mike were awesome. They did an outstanding job and I would and have recommend DriveTime to all my friends and family. It was the best experience I've ever had. They listen to their customers needs and do their best to fit them for what they want. I recommend everyone to go to DriveTime in Pensacola Florida.

Everyone at Drivetime was super nice and courteous. They went the extra mile to make me feel like I was at home. They took their time to explain every last detail about everything. Really made me feel comfortable. I plan to recommend them to anyone looking for a good vehicle from a good dealership.

I found a very nice truck. Our salesman was nice and helpful.

Everybody was very helpful and answered all my question and explained everything for me to understand. And I will recommend drive time gladly.

This process was so painless. Laura ** is super awesome and is an expert at what she does. She was very helpful and patient with me and made the whole experience so easy. I will be recommending everyone I know that is in the market to her!

I was blown away by the professional service I received. Both Lynnette and Timothy were awesome. They worked with me and my not so perfect credit history. I would definitely recommend them to anyone having an issue with credit but willing to work to get good reliable car.

Love the service.

I was not very impressed with the customer service. When I called to talk to our salesman, he was not in and they never asked for a number to call back or a time that he might be in. When we finally just decided to go in we had a different saleswomen. She did everything to make the process easier and painless. I was very pleased with her in all aspects. My ratings below are for the dealership itself!!!

Drivetime in GA sell the worse cars. The warranty does not cover hardly anything. You take your car to the shop they recommend (third party), they hold your car for over 10 day and I am paying out of pocket for a rental and they tell me they will only cover 1 day at 25.99. Well the rental was 46 dollars and change a day. They received my car 1/9/15 and still have my car and will not pay for me to get a rental. The company (oil pit) is the worse when it comes to business because they send your car somewhere else to get repaired because they are not competent enough to fix your car. It took them 7 days to a diagnostics test. I should have took it to a GM dealer rather than deal with them, at least I would have had my car back by now repaired and running. I would never recommend or do business with them ever again. The worse experience I have ever had with buying a car and getting a repair.

We are Very Very Pleased with our level of service. I can't say enough about everyone that helped to make sell Wonderful. Kelsi is a Gem!!!

They were awesome. Got me the car I wanted and very helpful. Very welcoming!

I was pleased with the customer service. From the moment we walked in to the moment we were seated with a sales associate, we were treated with the utmost respect and care. They were honest and straightforward. More importantly they helped us find affordable options to get us into a new car.

I was very pleased with my experience at the Houston location. My agent Edrick took me through several choices for vehicles until I found just the right one for me... Thanks to everyone there for a pleasant experience and a great ride!!!

The service we received at the Grant location was amazing. Any questions we had in process were followed up immediately by the staff in timely manner. Our sales agent Ashley was very helpful and knowledgeable and greeted us right away upon entering the store!!

I was impressed that all the employees were on a salary basis, which means they were not trying to pressure me into buying anything. They were actually very helpful and pleasant to deal with. I had went to a few other dealerships. Unfortunately, I do not have the greatest credit but at Drivetime, they still help me get into the car that I wanted. So all in all I got my new car from them and I would come back and buy again from them.

I was very pleased with the service I got from the Shadeland office. The only complaint I had was that it took all day. I would recommend DriveTime to any of my friends or family.

The staff and team were friendly and patient while we took our time finding a car.

We were happy with your service.

Very friend staff. Really enjoyed working with Leslie ** and Seth **. They were very friendly and helpful. Would definitely buy from them again.

Everyone was very friendly and helpful. That made me very comfortable. I would DEFINITELY recommend DriveTime to anyone looking to purchase a vehicle.