Dodge Caravan
Dodge Caravan
Overall Satisfaction Rating
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Based on 91 reviews that contain star ratingsSHOW RATING DISTRIBUTION

Dodge Caravan

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119 Dodge Caravan Consumer Reviews and Complaints

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Verified Reviewer
Original review: May 2, 2018

My only dislike about the 2006 Dodge Caravan is that its paint job is not holding up long enough and I can't seem to be able to scrape up enough dough to have it repainted. That's the only reason for the two 4s on the survey.

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Verified Reviewer
Original review: April 29, 2018

2016 Dodge Caravan - I am handicapped and they stopped putting electric doors on the Dodge vans. If you want that you have to buy a Chrysler Pacifica which this vet cannot afford.

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Verified Reviewer
Original review: April 28, 2018

This van has been very good for us. We bought it on mother's day in 2010, and have had very little work that needed being done on it. The only thing I under-appreciated are the tinted window and that they are electric. I prefer non-tinted and manual ups and downs.

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Verified Reviewer
Original review: April 27, 2018

Great Reliability, maneuverability, and acceleration. This is a 2008 Dodge Caravan w/ 59 Miles and it has relatively Repair Free w/ periodic maintenance & oil change & tire Rotation & replacement @ 50M.

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Verified Reviewer
Original review: April 26, 2018

The only reason I drive this Dodge Grand Caravan it is the only ones that have the Stow & Go seats Which work well for my business. Sometimes I need to bring an object to my shop for repairs and this object is too cumbersome to load in a normal car. A couple other makes fold their seats flat, but not in the floor, so this takes up more room and less for the cargo. My main complaint is the 6 speed transmission is ill fitted to the engine. Just miserable to drive. Upshifts too soon lugs the engine, not smooth at all. Had it to 3 different Dodge dealers in PA & Florida. They all say nothing wrong, this is the nature of the beast.

2 people found this review helpful
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Verified Reviewer
Original review: April 25, 2018

The Dodge Grand Caravan has Stow 'n Go. Perfect for pets, gardening, & grandkids. Being able to arrange the seats in multiple configurations is what makes the van most versatile.

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Verified Reviewer
Original review: April 24, 2018

The new Dodge Grand Caravan has had issues since almost day one and we are stuck with it. Poor fuel economy and poor overall quality. Know a few other people that purchased one and they are saying the same thing. Nice styling and options, but the years prior to 2016-2017 were way better constructed and held together better. A consumer is better off spending a little bit more and getting a better quality van.

2 people found this review helpful
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Verified Reviewer
Original review: April 18, 2018

2016 Dodge Caravan, wasn't sure if I wanted a van, but it handled so good in snow and ice, as good as my Ford Explorer. Flex fuel sold me, I did mileage experiment. I get 16.4 mpg around town with both flex fuel and premium fuel, so I'm very happy. But seats are difficult to put up and down. Also, there is a rattle coming from engine when first started in cold weather, and it is always in garage.

2 people found this review helpful
Verified Reviewer
Original review: April 17, 2018

Problems with battery post connections causing dashboard to light up. Great handling and being able to sit comfortable and see the road. Feels like driving a car and ease of parking. Few mechanical problems noticed over 10 years.

2 people found this review helpful
Verified Reviewer
Original review: April 12, 2018

Purchase a 2013 Dodge Grand Caravan on March 9, 2018 and have experience nothing but problems since. I have had to take it to repair shops and it still doesn't work properly. The van was driven from Cleveland to the Columbus, Ohio dealership on Morse Rd. When Hope (Drive time representative) took a test drive it didn't feel right, I figured that I just needed to get used to it (it only got worse). I took it to Midas and they found that 2 of the tires were almost bald, shocks and struts were bad. Got those issues resolved and the engine light comes on again, bad oxygen sensors. A new one was installed, but after driving down the street to my house the check engine light was back on.

Took it back to have another diagnostic performed and was told that all the sensors were coming up bad even the new one and recommended that I take it to a shop that handles electrical work preferably a dealership. Called Silver Rock and they referred me to Mr. Tire who informed me that they didn't do that type of work. So I had to call 5 or 7 other in-network shops. So, I took it to PepBoys where a diagnostic was performed and they supposedly found that the upstream 02 sensor was bad. They fixed the problem so I thought, however as soon as I turned onto the street I live on the engine light was back. This is the worst vehicle I ever purchased and I hate, hate, hate it. It is two seeds short of a lemon. The person who drove it down from Cleveland didn't have the common courtesy to say something was wrong with the vehicle, worst experience ever. I was played for a fool but God don't like ugly!!!

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Verified Reviewer
Original review: Jan. 28, 2018

I bought this 2003 Dodge Grand Caravan sport last year from a neighbor who was moving, and it was in beautiful condition. It had only a hundred and ten thousand miles on it and the owner I thought took care of it which for the most part he did. Shortly after I bought it the main drive belt idler pulley started squeaking. So you need to replace the belt every 80 or 90 or hundred thousand miles so I replaced all of The Idler pulleys that I could and the belt then the alternator went out. The radiator sprung leaks. The battery went bad. The starter went out. Then I started getting a check engine light and every time I replaced what it told me to it would do something different then one morning it just wouldn't start out of the blue. Nothing.

So I had it taken to an electrical specialist who charged me $1,800 to replace one wire which I am fully capable of but it was raining and I didn't want to stand out in the rain and fix it so I paid somebody else to do it. In the receipt they said they had inspected and check the wiring harness which I found out later they didn't because the $1,800 fix lasted 2 days and of course there was no warranty on it. So since it was a sunny day the day it went out two days later I went out and within 5 minutes found them problem that have been causing all the check engine lights. The wiring harness clips get hard and brittle because they're close to heat and then the wiring harness slowly but surely starts bending down towards the exhaust manifold.

My wiring harness was completely melted together but it did so in such a fashion that it triggered off different and various check engine lights to replace the sensor or that sensor all the sensors and what happened was it finally took out the computer but I did not find that out until after I rebuilt the wiring harness. I should go back a second because I did replace the computer and that was just before I discovered the wiring harness. The wiring harness melted a little bit more and took out the brand new computer. Luckily that was under warranty. They didn't care I told him. It wasn't their fault. They said no problem and gave me a new one so once I read it every wire for wire the whole bundle wrapped it up in heat fiberglass tape. Wrap that up in aluminum heat tape and repositions the wiring harness so it'll never get close to the exhaust manifold again. Now everything is running all right except now the transmission is starting to act up.

I hate this van. I love that it'll hold off complete sheet of plywood but I hate it. I hate it with a passion. I've sunk so much money into this damn thing that I've got to keep it so now I have to do something about the transmission that is crazy. Oh yeah the switch for the back hatch went out too. It had cancer on top of the roof where the racks are so I've taken care of that and carefully filled it and painted it to exact color. I ask myself, "Oh my God what else can go wrong." Well everything can go wrong so be careful. I've looked up reviews on it and it is just not that good. It's a good thing I can work on cars or this would have cost me a small fortune. It already has cost me a small fortune.

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8 people found this review helpful
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Verified Reviewer
Original review: Dec. 28, 2017

Bought this 2014 Dodge Caravan to accommodate children, camping gear, etc. Van is spacious, however, body panels are very cheap - doors bend under the slightest of pressure. Hood of van is rusting - took it to 2 shops to inquire about bodywork - both said no point in fixing it, it's due to the hood having a seam that is not properly sealed at the factory, moisture gets inside of it and it rusts from the inside out. I was told the only way to fix it is to throw the hood away and keep replacing it with new ones, that this happens all the time with Caravans. Also, the 2 sliding doors are almost always frozen shut whenever it gets cold, forcing my kids to have to climb over to the front seat to get out of the car and/or I have to open the back hatch to let them in and out.

Also, this van is useless for going up steep hills in winter - has absolutely no traction. I even bought studded tires, which help, but there are still times where it cannot get up the hills. Have also had engine light going off, something to do with emissions code - this has finally gone away, but it was on for a few months. Cheaply made van, I can see many repair jobs in my future, and god forbid it's ever in an accident, as I'm sure it would be totalled with the cheap design.

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3 people found this review helpful
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Verified Reviewer
Original review: Dec. 9, 2017

Flex Plate Cracked inside Transmission Casing just over 100K Km. I called Chrysler Canada for assistance and one of the client representative suggested I call dealership and requested for dealership goodwill and in case they refuse call them back. I called the closest dealership and they denied right away. As instructed by Chrysler Canada I called back with my case number, they right away said since I am the second owner and it's crossed the 100000 Km mark it's out of warranty and they cannot help me in any way. I would have been happy if they at least said like, "Ok we would take the expense of the part which is what roughly 200$."

4 people found this review helpful
Verified Reviewer
Original review: Nov. 19, 2017

2013 Dodge Grand Caravan began misfiring within a year of brand new purchase. Contacted dealership and brought car in for misfire. They "claimed" they fixed the problem. Driving home the same problems. Called and they said it's normal for my car to drive like that because they "fixed" it. The car continued to misfire and I continued to call the dealership. I finally talked them into letting me bring it back in and they said there was no code so no problem even though my car was sputtering every time I accelerated (same reason I brought it in the first time when they said they fixed it). They sent me on my way and the car continued to misfire. I called and complained at least once a month and they said there was nothing they could do about it. Once again I finally said enough is enough and I brought it back in and demanded it be fixed. They told me it wasn't the same problem but I insisted they fix it.

They claimed they fixed it but still something was wrong. My engine light went on within a couple of days. They refused to service my car after claiming it was no longer covered under warranty. Here I am 3 years later with the same code coming up as a bad catalytic converter. I had. A mechanic check it out and he said it was due to the misfire that happened when I bought the car. Now I have to fight to have my car fixed. It is not due to negligent driving. It is due to poor quality of product. This car is a lemon and I should have done something years ago when they refused to fix my car properly.

Chrysler needs to make more quality. They need to own up on poor quality they are selling. It is your product not mine. Why am I paying for something I didn't do. I want answers. Not to mention my radio randomly stopped working 2 years ago. My driver side window goes up after 20 tries. My battery has already been replaced too. Ridiculousness. This car is a lemon and has been since the first misfire in 2013.

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8 people found this review helpful
Verified Reviewer
Original review: Sept. 22, 2017

This vehicle is a lemon and needs to be recalled entirely. I purchased a used 2012 Dodge Grand Caravan SE in 2013 because huge price difference although with 46,000 km on it. Sales says... Kilometers don't mean what they did a few years ago. Cars are much better engineered and designed to last a good lifetime. This sales guy also sold me the vehicle with an active recall on it and did not advise Dodge there was a new owner so I was not made aware at any point.

Well... 100,000 km later my van starts stuttering and I am directed to a Dodge dealership to update the TCP module as per recall. They say it's done and the stuttering was caused by spark plugs that need replacing. For 600.00 I do this. I also ask... What kind of damage would there be driving this long with a faulty computer advising the trans.? A little more wear but it's fine and it will run smoother now. Took it home stuttering sporadically. Call back - was advised, "Ya pay for diagnostics and we will see what's up." "Excuse me? 600.00 and you don't know??"

Fwd - May 2016. 5 months later and now at 160,000 km. Trans needs a rebuild. Dodge... says, "Ya out of warranty. Nothing we can do." Dealership I bought it from... "Ya we don't deal with Dodge since we aren't a Dodge dealership." So I pay for the fix... Aug 2016 the TICP fails and needs to be replaced. All spark plugs too as they apparently had NEVER been changed for the life of the vehicle. I get the work done. Dodge has once again DODGED their ** vehicle.

FWD - May 2017. Happy to be able to afford a full over maintenance check of the vehicle and install a new windshield etc. Spark plugs replaced and everything detailed too! So I could love it again. September 2017. Check engine light and very noticeable misfire happening. Sluggish and slow to go. Take it in and the 1st cylinder valve and head need to be replaced. Light! someone says they've extended the warranty on some. Call Dodge yup. Call mechanic yup. Move the vehicle to the Dodge dealership for work and... Not covered. Call Dodge, not covered. WTF!

2nd cylinder covered for premature wear. Um... My 1st cylinder is out for premature wear! I know I have 190,000 kms on this vehicle. But a vehicle should last well beyond that for the tens of thousands of dollars we pay for them. I needed and still need a reliable vehicle for my family. Now I'm in an upside down loan with it and I dread driving it again after this 2400.00 fix.

In addition to the big problems... The brakes wear crazy fast. 2 front changes a year and one rear change a year. Bit excessive in my opinion. I hate this thing - I hate Dodge and their lack of interest to help anyone who purchases their vehicles. Because they got our money they are working on the next guy. Biggest warning... DO NOT BUY DODGE! Horrible products. Liars, cheats and I'm surprised I have not been in a horrible accident with my children in this thing yet. I'm sure that not far off though.

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13 people found this review helpful
Verified Reviewer
Original review: Aug. 30, 2017

Since my purchase in 2011 my Grand Caravan has performed as advertised. The present mpg exceeds the manufacturers stated when I purchased. Oil changes are offered periodically at low cost.

6 people found this review helpful
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Verified Reviewer
Original review: Aug. 4, 2017

I own a 2013 Dodge Grand Caravan. It has 55,000 miles on it. Recently it was hesitating to start when turning the ignition. I brought it to a local mechanic who within a few hours told me that it was the ignition module and that Dodge has had a number of recalls with this issue and I should bring it to the dealer. I did bring it to dealer and did have to replace the ignition module. The repair cost me $1,075. They said that my year was not part of the recall. This is not a part that should ever wear out on a car. Mine wore out after only 55,000 miles. After contacting Dodge directly, they said they could not help me in any way.

16 people found this review helpful
Verified Reviewer Verified Buyer
Original review: June 28, 2017

Bubbling paint on hood... Poorly designed hood structure that leads to Aluminum corroding after 3 years! Hood needs to replaced after 33000 km. Many vehicles have this issue but go un-noticed! Crappy design.

9 people found this review helpful
Original review: June 6, 2017

I have now been an owner of my Dodge Caravan for a year and one month. I just realize some major flaws with my ignition system. The other day I forgot to put my Caravan in park with the key still in the ignition and it allowed me to remove the key and my car started rolling away. My next complaint, my keys still in the ignition and car on and in park, did not unlock itself when I put the car in park so when I got out and closed my door was locked out of my car... With one of my children still inside too young to unlock the door for me so I had to break into my car. I feel very unsafe knowing my car is not built with safety precautions that are overall very dangerous to myself, my children and others around me...

17 people found this review helpful
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Verified Reviewer
Original review: June 1, 2017

Wish I could give negative stars. I have a 2001 Dodge Caravan. I bought it while I was pregnant with my 4th child needing the extra room for everyone. I have had nothing but problems in the 3 years I've had it. I've had to replace the timing belt, front brakes, headlight assembly, starter, rack and pinion - all within the last 6 months. Then last night my driver's side window just shattered as I was rolling it up. Don't know what to do. I don't have all this extra money to keep putting in this van every other week. I would love to know how to get on the recall list. I've called/emailed Dodge/Mopar and no response.

9 people found this review helpful
Original review: Feb. 23, 2017

I purchased a 2010 Dodge Caravan many years ago as a family vehicle. At the beginning everything seemed great but once the warranty was up it all changed. I have had brake work done a few times. I had issues with the rear lights. The front windows do not open when it is cold in the winter. Every so often there is a burning smell when the ac or heat is on. The dashboard light is partially out. The most recent issue, it has issues shifting into park. I will not be purchasing a Dodge next time.

18 people found this review helpful
Original review: Sept. 18, 2016

I bought this car New Year's Eve 2015... It had 11 miles on it. At 18,700 miles my tires were completely bald in the front and had to replace them. Secondly the transmission front pump was leaking at 18,700 miles... Come to find out they had to replace it. Now on September 15th someone tells me as I'm driving my car, "your car is on fire." Scared as hell, I pull over and there is smoke billowing out of my engine and climbing into the car. The transmission fluid poured out of the car onto the ground. I called Dodge immediately to have my car towed and I got a voicemail. No one called me back so I use my own insurance have it towed. When I told them they need to reimburse my insurance company they told me I should have called them first. That in itself pissed me off. Now they tell me it's the transmission oil cooler. Real nice.

Back in March 23, I was in fender bender, and ALL 3 of my airbags went off. I am still in therapy from where the airbag's impact hit my kneecap. The police department, paramedics and the mechanic, all told me they cannot believe the airbags went off as there was absolutely no damage to my car. I will never ever buy another Dodge. Two problems with the transmission, brand-spanking-new van, within 8 months (18K and 25K miles) the airbags defect, and my tires being bald within $18,000. This is ridiculous. It's also very cheaply put together... My running boards on the inside of my van on both sides come off very easily when somebody steps in my van. Sometimes the shifter won't even shift into drive, it sticks. I do not want this vehicle anymore.

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45 people found this review helpful
Verified Buyer
Original review: June 9, 2016

Bought a 2012 Dodge caravan June of 2012 brand new off the lot. 2 years later June 2, 2014 at 17,000 miles a second alternator was installed under warranty. Now at 37,500 miles a third alternator was installed and Chrysler and our Dover Dodge dealership has no idea why it happened again and we missed the warranty cut off by 1500 miles. So we just had to pay $456.00 out of our pocket. Ten days later battery light came back on. As of now it is back in the Dover Dodge repair center, not covered again under warranty with only 38,000 miles, with three new alternators in this vehicle. Dodge Chrysler has been absolutely no help whatsoever and my wife and I are shocked how they treat their customers. It clearly a on going problem, they just dont want to admit there is something wrong or want to cover it in any way. Never will we buy a Chrysler again.

38 people found this review helpful
Verified Reviewer
Original review: May 27, 2016

I have read other reviews; reviews that horrify me; about the FOBIK system of the Caravans failing and/or accelerating all by itself. However, I never had any of those problems with my 2010 Dodge Grand Caravan, nor the 2009 that I owned before it was totaled in an accident in November of 2014. But, be that as it may, when I received notice that my van's Wireless Ignition Node was being recalled I went up to my dealer and put my name off the list to receive the replacement. DON'T DO IT!!! (Unless it's a real problem of course). First of all, I forgot I even put my name on the "list" because it took SO long for the part to come in (it was almost a year). And just a few days ago I received a call to make an appointment to get it "replaced". I just took my van up to the dealership yesterday. I was told it was only going to be about an hour to repair; I was there almost 2 hours.

Finally, the service rep came to get me and sign the paper; said the mechanic was going to drive my van out to the front lot for me to pick up. I waited outside for about 15 minutes for my van; no van. The same service rep finally came to get me and said that something was wrong with the shifter; that it wouldn't shift now. So she had to get me a rental car while they ordered the part which would be there the next day and would fix it and get it back to me. I was called by the dealership the next day by early afternoon to pick up my van. I took the keys to the rental back in and got my paperwork and keys and was hoping to be on my merry way. I went to start the van, and it started. I went to turn on my air conditioning... and nothing.

My climate control wouldn't work, nor my radio, automatic doors, blinkers, wipers... everything electrical. I tried to shift it, and the shifter knob wouldn't even push in. I went back in and told them that I needed the rental back and what was going on. They gave it back to me and sent a mechanic out to retrieve my vehicle. But before I left the service rep retorted that he has no idea what all that has to do with the ignition switch. Well, OBVIOUSLY IT DOES SINCE ALL OF THAT STUFF WAS WORKING JUST FINE BEFORE I TOOK MY VAN TO GET THE "REPLACEMENT". So I still have the rental for the time being, and what I would like everyone to get out of this review is, unless you or your family are in real danger from the FOBIK failing or dangerous acceleration, please, please, please, DO NOT get the "replacement". It WILL make everything worse.

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35 people found this review helpful
Verified Reviewer Verified Buyer
Original review: May 8, 2016

I bought a 2012 Dodge Grand Caravan full cash for my husband. He was breaking to stop when the passenger front airbag deployed for no reason; it went out into the front windshield instead of out towards the seat. Then the leg airbag deployed pushing his leg down making his foot go from the brake pedal onto the gas pedal, hit a park car & so driver bag went off. Dodge claimed it wasn't faulty. Lies. Can anyone help?

23 people found this review helpful
Original review: April 19, 2016

My 2012 Dodge Grand Caravan has always made a loud squealing noise when I first start it on cold winter days. If it's not plugged in it squeals for minutes but if it's plugged in it's only for maybe 30 seconds. I don't know if this is going to end up in the motor blowing or what I should do about it?! It's paid off and there is 137000 Km's on it.

28 people found this review helpful
Verified Reviewer
Original review: April 18, 2016

I purchased a 2008 Dodge Grand Caravan SXT about 4 years ago. Still paying for it after having to spend thousands of dollars on it. The transmission went out the week before Christmas of 2015. Dodge Dealership charged me $4,068.41, because it was a front wheel drive auto. Warranty had ran out. This van only had 57971 miles on it. I have taken very good care of it. Then 2 months ago, every light on the dashboard came on and would not go off, so I took it to the dealership and they told me it was the instrument cluster and it had to be replaced. That cost $770.67. The next day the van would not start. I called them (THE DEALERSHIP) to see if they had disconnected the battery or had done something that would make it not start and their answer was NO! I got a friend to jump it with battery cables and it started up.

I have not had any more problems with the battery yet. But now the ESP/BAS and Traction Control Light has lit up in the instrument cluster and will not go off, so I called the dealership this past Friday. I have an appointment Tuesday April 19th, 2016 to have it checked but the service manager said he already knew what the problem was. It was a clock spring that controls the airbag and that the airbag could deploy at any given moment. If that happens I will not be able to see what is in front of me, so I will hit something head on... I am a single 61 year old lady that lives by herself and own one auto and this is that van. How can Chrysler sell vans that have so much problems with them? As I have spent several hours reading about everyone else having problems with the Caravans at low mileage, here on this site and on several more complaint web pages about Chrysler/Dodge Autos.

This is the first time I have ever purchased one and it will definitely be my LAST!!! I have owned vans all my life and drove them well over 200,000 miles and never had such problems with them. I sure hope they go back to making vans soon, so I can get rid of this death trap!!! And the bad thing I still have another year to make payments on a vehicle that is costing me thousands of dollars and it does NOT even have 60,000 miles on it yet. I have searched for recalls on this van and there are none... that is really a scary fact!! I am also scared to drive it out of town for the fear of something drastic happening on a interstate, as I have read here about so many compliments of drastic things happening. What can a lady do???

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18 people found this review helpful
Verified Reviewer
Original review: March 29, 2016

I purchased a 2015 Dodge Grand Caravan in Feb of last year (2015) brand new. I have had a few unusual sounds when slowing down and turning right. I attempted to have it serviced at the dealership. I purchased it from (Dilawri), however they did not have a courtesy car or shuttle available for my wife and our two kids during the days/time required. We then had it looked at by Celebrity Chrysler in Manotick. When they had examined it there were no issues with the front suspension or steering, just the rear. These were replaced under warranty. 1-2 months later, we went to ask them to look at the suspension again (due to the clicking and slight knocking sound), and they had stated it was likely the brakes and therefore required a brake service. So this 13 month old vehicle (2015 Dodge Grand Caravan) after 21000 kms requires a brake service due to a poor engineered design.

The vehicle is primarily driven by my wife and she is an excellent driver. Allegedly the rotors needed to be re-machined to prolong life. This ended up costing me $294 with the notorious supplies and taxes. I spoke to several people and they have never had to do a brake service at 21000 kms, let alone having this service cost just under $300. I would think that Chrysler should have covered this as it is so close to the 1 yr comprehensive mark. The first Dodge I have purchased (I used to buy Japanese vehicles, but thought the discount on the Chrysler minivans was worth a far this has not proven well). It is worth considering a used Japanese minivan (2- 3 yrs old over a brand new Grand Caravan/Town and Country).

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32 people found this review helpful
Verified Reviewer
Original review: Nov. 25, 2015

Had a 2010 purchased new, nothing but die out problems, always! I went through 5 batteries in 2 years. I traded-in for a new 2013 and now only having under 30k miles- after many service appts for my alignment, they replaced control arms, shocks and 2 alignments. The shocks are what caused my tires to wear out completely. They did not cover tires. After having 3 service appts for suspension they finally said there were issues. I also had cold air blowing when the heat is on, they of course found nothing. Now having Trans problems. Uggh. I might have to re-think another Dodge.

19 people found this review helpful
Original review: Nov. 12, 2015

Bought my 2012 Dodge Caravan as a safe vehicle for my family. So far headlights have got small cracks, right door stopped working, heat on both passenger and driver side stopped working, and back door lifted up but stopped working and fell on my daughter. I took it in when I first got it and complained about the brakes pulsating but was told it's normal up until my last visit and they said my rotors need to be replaced. My brakes are still fine but rotors need to be changed. I'm upset cause I complained about this numerous times. Dodge has fixed all of this stuff except the rotors under Goodwill warranty but it upsets me that I've spent this much money on a vehicle and so many things have gone wrong. I don't feel safe driving my family around in this vehicle.

17 people found this review helpful

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