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About Dodge

Dodge is an American car manufacturer that makes cars, trucks, SUVs and minivans. Read reviews for their models:

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Dodge Reviews

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    How do I know I can trust these reviews about Dodge?
    • 4,463,492 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40

    Reviewed March 31, 2022

    I bought a 2012 Dodge Grand Caravan March 2020 through Carvana. The defrost controls didn't work, but it was under warranty so they replaced the whole control board. April 2021 the same thing started again but this time it was just defrost and foot combo. It was no longer under warranty so we had to pay to have it replaced. March 2021 the passenger side only blows out high heat, even when the controls are set to cold and the AC is on. We tried all of the tricks to reset it and nothing has worked. If you google the issue it is something that thousands of people have had the same issue over decades of model years. This should be a recall.


    Reviewed Feb. 19, 2022

    I purchased a 2009 Dodge Journey with around 71,000 miles on it and it just keeps breaking down. I get it fix and then another issue pops up. I haven't even had the chance to enjoy it because I just keep pouring money into fixing it. At this point it's not worth it anymore. I could've purchase another vehicle with what I've paid in repairs. It is currently broke down for the 4th time since getting it with a completely different issue. The vehicle is poorly put together.

    Customer ServicePriceStaff

    Reviewed July 21, 2021

    I would've been a first time Dodge owner if it weren't for this miserable hellhole. I had thought about owning a Challenger Scat Pack for years, so this month I decided 2021 would be the year I'd make it happen. I worked with a "salesman" called Taylor "Red." In all our face-to-face interactions, he seemed completely uninterested in doing business with me, probably because I look young and mentioned I had test driven cars from other brands. Anyways, to make a long story short, I went for a one-hour test drive to make sure this was definitely the car I wanted.

    When I got back from the test drive, the first thing Red asked is why I didn't answer my phone. I guess it didn't occur to him that I'd be focused on the test drive, not my phone. At this point he seemed downright irate. It was evident that he didn't take me seriously as a customer, but I figured he could at least answer a question I had about some powertrain settings in Uconnect. He asked me to show him what I was talking about, so we went out to the car. Red and I got into the car. This is where the experience nose-dived directly into the ground.

    I showed him the settings I had a question about, and I commented on braking performance and he became belligerent. He proceeded to repeatedly call me a reckless driver (my driving record is perfect) and berated me over the car's break-in period requirement, the details of which I was not informed of at all. It's ignorant and irresponsible to assume I know. I didn't do anything crazy with the car, nor did I drive far, but Red acted as though the car was totaled. Unbelievable. The experience was incredibly uncomfortable and humiliating. He treated me like a child. Unforgivable and unacceptable. Guy, I'm probably older than you.

    I have never in my entire life been treated so poorly. After Red's meltdown he had the unmitigated gall to say, in the most unenthusiastic and annoyed tone, let us know when you're interested to buy and stormed back inside. Are you ** serious? From what corner of hell did you find this miserable creature, Rairdon? Do you think this is acceptable? You seem to since other people have had similar problems with Red and other staff members. It's 2021. Enough of the sleazy, pushy, and rude used car salesmen tactics of the 80's. It's costing you and Dodge business. Stop. Think.

    I left immediately after. I felt horrible for the rest of the day. Red, you do not speak to a customer like this. Ever. Period. You are bad at your job. Your emotional outburst cost you my business, future customers, and now your and your employer's reputation are irreparably damaged. I'm definitely reconsidering Dodge now. I'm only interested in doing business with companies that respect me and want my business.

    Reviewed Nov. 3, 2020

    I do like my Durango and everything it had to offer and keep up with all the necessary maintenance on my vehicle. I had my drivers side seat belt go out and ended up replacing it for over $300. Then not too far down the road my passenger side seat belt goes out and my air bag light comes on the dash area. I take my vehicle into my dealer and they tell me there is a short in the air bag wiring and it would be around $900 to fix.

    I call Dodge after seeing if there were any recalls and talk to a representative about my safety concerns and that I have not done any after market work to my vehicle so I feel the short in the wiring should be replaced and is not normal wear and tear. After being on hold for a bit I’m informed there is nothing they can do and it is considered normal wear and tear. I have never had any seatbelt issues in any of the other several cars I own and a short in a wire for air bag safety is from your end with assembling and checking the vehicle. I even informed the representative I would even be willing to pay half to fix the air bags and seat belt because I do like my Durango. I think the end result for me will be to trade in my vehicle and purchase from another manufacturer.

    Reviewed Oct. 26, 2020

    On September 13th, 2020 me and my family were coming back from Port Aransas my mom's mom let us borrow her 2015 Dodge Journey Crossroad and when we gave it back to her a couple minutes later when my mom's mom was going back to her house the transmission went out.

    Installation & SetupReliability

    Reviewed Oct. 11, 2020

    My 2011 Challenger RT 5.7L drives like a dream and has been very reliable thus far, 2 years now! I did quite allot to it though to make it that way and I have some serious issues with some of what dodge did with this car! First as an RT it should have had a LSD rear end standard, not just a traction control system! 2nd the rear headrests are a blind spot issue and cause wrecks, I removed mine and don't carry passengers in the rear seats. 3rd the cloth seats are junk, I removed and installed a Katzkin leather seat kit on mine, also making it a custom rear headrest delete setup! 4th the exhaust pipes are 2 1/4" dia. on a automatic car making it over rated at 372hp! The stick shift cars get a 2 1/2" dia. pipe size stock, I changed mine to a Gibson 2 1/2" cat-back with resonator exhaust system, now with a drop in K&N filter and a non-resonator cold air box intake tube from a 2011 Charger application, I am getting the full 372 "plus" horse power!

    5th there is no transmission dipstick, I bought an aftermarket dipstick tool to service my transmission at 40,000 miles! 6th the rear drive shaft coupler bolts on the rear end side are grade 5 and they break! I replaced mine with pink Dodge SRT Challenger grade 8 bolts shortened 1/4" to fit. 7th the PCV system lets oil get sucked into the intake manifold at all times!? I installed a UPR billet fender mount catch can on the factory fender tab "like one was supposed to be there"? Now controlling the oil issue well!

    I did not have to deal with all the recall issues as I bought my car used with 42,00 miles on it and the old owner did all that, I have only put 8,000 miles on it! I love the sport tuned suspension as it smooths out the road and you don't feel the harshness of the race tuned version! It handles much better than they say! The 13 3/4" disk dual piston brakes are great but I upgraded to Napa Police rotors up front and Dodge performance pads as the old rotors warped. With the MDS "4-8 cylinder system" I got 27mpg on a 1,200 mile trip cross country! Overall I am very happy with my purchase of the 2011 Dodge Challenger modified car!

    Customer ServicePunctuality & Speed

    Reviewed April 6, 2020

    Love them and their products. Reasonably priced, customer service at its highest. Didnt have a long wait time and the issue was fixed in a timely matter. Havent had any other problems. Everything was in working order. We requested our parts back, and they gave them back bagged up.

    Customer ServiceStaff

    Reviewed Jan. 18, 2020

    We currently own a 2012 Dodge Ram and a 2014 Dodge Durango. We purchased both new. We have had the tail light on the Durango replaced 6 times due to moisture leaks since purchasing it in 7/2014. The part number has changed at least 4 times, as one of the previous customer service reps put it "because they are having an issue with manufacturing a part that doesn't have issues". We have spent hours on phone calls between the dealership and Dodge to arrange to have the tail light repaired the last 6 times, not to mention the amount of time it has been in the shop and time we had to take off work to take it in.

    Last year when we had it replaced for the sixth time, we were advised by the dealership the tail light would be covered for 24 months. We now have a leak a year later and we advised by the dealership that we needed to call Dodge to have it approved. After back and forth between Dodge and the dealership, because one would point the responsibility to the other, Dodge doesn't want to approve it because the part is no longer under warranty from the initial replacement, regardless that this is a consistent issue, we would need to pay it. We asked to speak to a customer service supervisor and were told we would get a call back. The supervisor repeated that we would have to pay for it, and it was not Dodge's problem that we've had the same part issue seven times.

    We asked to speak to his supervisor and he refused because there is no one else above him (as a level 2 supervisor). We asked to speak to another supervisor and he stated there were no other supervisors. We asked to speak to his boss, he said their is no one else above him. My husband asked four times before becoming irritate at which time the supervisor disconnected the call. Did I mention this is over the same part that has been replaced 6 times? I am concerned about water exposure to the electrical components, whether causing a fire or a malfunction while I am driving. There are two other complaints about the tail light leaks in less than a month on Dodge's Facebook page.

    We had been discussing purchasing a Jeep within the next year or two and purchasing a new Dodge Ram within the next 4-5 years, but I am not paying money to any companies affiliated with Dodge. We are never buying a Dodge again due to poor customer service. We will be bumping up our next vehicle purchase so we can get out of under the Durango.

    Reviewed Jan. 16, 2020

    Ram tells you they have tow mirrors on their trucks. This is not tow mirrors. We bought our ram to pull our camper. It pulls fine, but the mirrors are useless. You can't see behind or beside you. We contacted ram only to be told you can purchase tow mirrors for 450.00. Are you kidding me? With what we paid it should come standard. So to make a long story short don't buy a ram if you plan to tow a camper or big boat or trailer.

    Reviewed Nov. 7, 2019

    Bought a brand new Dodge Journey back in 2018. Love the look of it but it kept breaking down with problems and they never fixed it right and got worse so I gave it back. Now I still have to pay 18000 on a vehicle that I don't have because it would never get fixed right, why it was still under warranty, would never buy a Journey or any Dodge in my life ever again.

    Reviewed Aug. 7, 2019

    I bought a 2017 charger and while under warranty the infotainment screen started to malfunction. There was a fluid inside the screen that kept expanding. I contacted the dealership which in turn submitted a claim to get the screen repaired. The car was still under warranty (under 36,000 miles). Dodge refused the claim and the dealership wants to charge me 2,800 dollars for the repair. It was a big mistake getting a Dodge since they don’t honor their warranty.

    Reviewed July 14, 2019

    Interiors is falling apart. Have spoken with dealer whom offered a partial repair under good will. Manufacturer won't do anything. I purchased the lifetime bumper to bumper warranty which they won't honor. Couldn't be more disappointed or frustrated. I am planning on going back to dealer tomorrow and speak to Gen. manager. I own 1 Chrysler, 2 Rams & 1 Dodge Charger And this is how I'm treated. Very sad. Purchased from BlueBonnet Dodge in New Braunfels, Texas. Ordered with custom interior. Avoid this dealership.

    Punctuality & Speed

    Reviewed July 14, 2019

    Journey 2011. I recommend to keep looking. Our Journey has a horn that randomly goes off. Lights that stay on until engine is off. Wipers that turn on by themselves and won’t shut off. Wiper fluid will not spray. Engine trouble within the first 6 months as I drove it to the shop smoking as it died in the parking lot.

    Mechanic fixed engine and reset electrical by unhooking battery cables for 30 minutes. All on our dime after owning this vehicle for a short time.

    Reviewed June 7, 2019

    Purchased in early 2010 it had 30k miles. Yes gas leaked but I just didn’t top it off. Other than that no issues. It had 200k miles on it when I sold it. Never had any major issues that weren’t self inflicted. Routinely drove it 1000 miles with no issues. It’s still on the road with new owner. The car I got to replace it has already been traded in due to issues and I miss my Nitro!

    Punctuality & SpeedStaff

    Reviewed May 28, 2019

    I’ve had the Dodge Rewards Mastercard with FNBO for over 2 years. I’ve never had a late payment and always pay more than the minimum before the due date. I received notification from a credit monitoring service that my account had been closed. After investigating I discovered that FNBO had closed my account without warning. This is an incredibly poor way to treat good customers. AVOID THIS BANK AND CARD!!! I hope others will see this warning before they make the same mistake I did!

    Customer ServiceCoveragePrice

    Reviewed Dec. 29, 2018

    I bought a used 2009 Dodge Ram 1500 from an independent car dealer. I had it checked out at the time of purchase and all seemed to be fine, but nonetheless I purchased an extended warranty just in case. Four months later the engine developed a tick. I did some researching to find that the 5.7 Hemi has a tick at start up but goes away shortly after it warms up. My tick did not go away. More and more research revealed that hundreds of people have had problems with the exhaust manifold bolts breaking due to the inferior grade of bolts that Dodge used to secure the header to the exhaust manifold.

    Whether it's the rapid heat build up or aluminum manifold that heats and cools too quickly I am not sure, but it is definitely a problem and Dodge knows it. It can happen on either the driver's side or passenger's side of the engine. And unless you replace all the bolts with stainless steel manifold bolts, you are just asking to have to do this over again in the future. Despite the fact they know they screwed up and this is going to cost their customers hundreds of dollars to fix, they have not issued a recall. They know they screwed up because you go to any Dodge dealer and they have a full set of stainless steel manifold bolts on hand just in case. Why would they keep these upgraded manifold bolts on hand if they didn't know this was a problem. This is why. Because they are avoiding a costly recall and passing the buck to their customers.

    I took mine to a Dodge dealer to have it diagnosed to make sure it wasn't an internal issue like valves or something, but had a good suspicion of exactly what the problem was after the many reviews and forums I had read online. Sure enough, after a $140 diagnosis charge, they told me it was the broken exhaust manifold bolts and the gasket had also failed as a result. I presented my extended warranty and they called, but alas!! They will not cover any of the repairs because it was not the exhaust manifold itself or the header that failed, but the sub-grade bolts Dodge used. Leaving me to foot the cost of an estimated $720-$950 repair. And that's just for two bolts because they have to drill into the bolts to extract them from the manifold. Thanks Dodge!! You suck!!

    They are dodging the bullet, or the recall. They know it is a problem and will only fix it if you are the original owner with the lifetime drivetrain warranty. Some extended warranties have covered it, but not mine. They also are getting a nasty review. They also know it's a problem and are finding loopholes not to cover the issue, again leaving the customer to foot the bill.

    As I read up on all these forums, posts, reviews, I see that this has occurred across many years of Ram 1500's. From 2004-2013. Maybe the newer ones just have not busted yet, who knows. One thing I can tell you is that I am one buying American vehicles. They are shysters and will not own up to their faults. I can see why people pay the higher price tag of Toyota. They build vehicles that last and when they find a fault, they fix it rather than pass the buck to their customers. My best advice, DO NOT BUY DODGE!

    Reviewed Dec. 7, 2018

    2018 Journey had 8 miles on it when I bought it two days after Thanksgiving 2018 and I’m sitting in the dealership with sensor code errors. Very frustrating to own a brand new car and have to spend the whole day in the service bay of the Dodge dealership.


    Reviewed Nov. 28, 2018

    2 recalls later and my driver window wouldn't go up twice in 5 years. $350.00 to replace. Headrest will not lower to proper fitting size. ICBC recommends 1/2 way up your head on the lowest setting. It's 2 inches past your head. Worst car for blind spot. Absolutely the worst car I've ever owned in 50 years!!

    Reviewed Sept. 5, 2018

    Bought 04 Dodge 3500 diesel 5.9 new in 05, for $42K. Current miles 78K. Replaced ball joints, entire front axle (tire locked up), injector (needs all now), ECM, clear coat peeling. Dodge won't fix any.

    Reviewed July 5, 2018

    Dodge is a great manufacturer of vehicles. Made to last and definitely go hard and play hard machines. I like that they are made tough, easy to drive, good gas mileage, and easy to fix if something goes wrong. Wouldn't trade a Dodge for a dozen Hondas. They just don't hold up. Love my dodge and I wouldn't trade it for anything.

    Reviewed July 3, 2018

    Dodge Neon was a decent car that I bought used. I bought this car because of the price, as well as the availability of parts in case I needed to work on it. Moreover, the car gets great gas mileage and is a smooth ride, even for being an older model. It does need some work done to it though like replacing the circuit board for the instrument panel cluster but that is cheap and I will get it done. So far, this car has taken me through an emergency move of over 2000 miles with no serious issues. However, it has no power door locks or windows, as well as power mirrors and no locking gas cap. A CD player with a front auxiliary jack would be an improvement though.

    Reviewed July 2, 2018

    The Dodge Neon is my first car. I've only had it a month and a half but it's gotten me from point a to point b. Its had a couple issues with the tire going flat and I've had my ac pump explode but I still love it. It's great on gas, a 4 cylinder, and its only take $20 to fill it up. I love small cars. I'm really short so have problems driving but this fits me perfectly. I don't like big trucks or SUVs and I've always wants a Neon. I love the way the front end looks. The headlights are cool and green. However, the bumper is broken and the side by the back wheel well is bent in and there's a knock in the engine. I also don't really care for that it's manual everything. It has manual locks and windows which really get to be a pain after a while.

    Reviewed July 1, 2018

    I loved the Dodge truck. My experience was very good. Overall ran well, had very good engine, got me from point a to point b, and very good during bad weather and what not. It's not too big and not too small. I love trucks and it's handy for when you have to move houses. I like that you can fit a lot of things in the back. It also has a nice radio and the seats are nice and very spacious. But I don't like how the screws kept coming lose and the gas mileage. I didn't really like it at first because of how it sounded but it was just because it had a screw loose. Still, it wasn't a bad truck. I would by another one if I had the money.

    Reviewed June 28, 2018

    The 2002 Dodge is the best of all vehicles I have owned compared to Chevrolet. I would not have any other kind. The parts are at great prices, and barely ever breaks down. The whole time I have owned the car replaced alternator, shoes and pads, screen in transmission and fluids, new tires, put in a rear hitch, ac compressor. However, I would have rear air, navigation system, disc radio with AM and FM, and better headlight made out of a better material than plastic. It tarnish too easily. And the headliner it needs to have better heat reflector in it.

    Reviewed June 27, 2018

    I really like this car. It's very comfortable to drive. The seats are like my living room chairs so that I can sit up straight which is nice on my back. The car is also easy to get in and out of. I really like my stow and go back seats. I always have plenty of room. I've used this car to move all my furniture to my new home. I like the battery connections where I can charge my phone too. I wish it had the automatic sliding side doors though. I worry about the kid's fingers when they are shutting the door. It would be nice to have the hands free option.

    Reviewed June 26, 2018

    My son bought the car brand new, but decided he wanted something different. I had just totaled my BMW SUV so I bought the Dodge from him so he could use that money for a down payment. Was not happy at all. We had a lot of problems. The car was always in the shop. The transmission was bad and had to be taken in twice in six months for service. The headlights has a short in them and was constantly bowing out fuses. The gas cap was attached by a very thin piece of plastic that snapped off so the engine light stayed on even though there was no way to replace it. The engine is not very powerful. The car is sluggish and has no torque to speak of. The sunroof broke and wouldn't open. The workmanship was very shoddy. The only thing positive I can say is that the truck was pretty big and the gas mileage wasn't terrible.


    Reviewed June 24, 2018

    My 2000 Dodge Neon has been an excellent commuter car. It has yet to give me any unbearable issues. For being an older vehicle, I would most definitely consider the same model when it comes time to purchasing a new car. I purchased this vehicle used, the mileage was good and so was the price. Plus being a manual transmission, there was no way I could say no. It was comfortable and I liked how peppy it was when I tested it out. Shifting smoothly from one gear to the next. However, there could be more spacious throughout the entire vehicle, I'm not that fond of there being power windows up front, but manual windows for the back. If I had a choice I'd prefer manual windows throughout.


    Reviewed June 23, 2018

    My Dodge van is very reliable and comfortable and attractive. Capable of hauling large items and I don't have to worry about getting a large purchase when out shopping and can provide sitting for large groups of people. I wish I would get more miles per gallon of gasoline. Wish seats would be easier to let down and lift up. Also, I would like more advanced technology, such as built-in GPS. Overall, my Dodge minivan has met my expectations and has required few repairs.

    Reviewed June 22, 2018

    The sheer ruggedness of Dodge is a selling point. And I chose Dodge for its history. I've owned Dodge vehicles since I was 16 and am extremely brand loyal. Features such as the low gear, the hauling capacity, and the aesthetic appeal are always top of my list. My experience has been fantastic. Dodge is always tough and keeps up with my hauling needs. I haul heavy loads of produce 3 times a week so a lot of wear and tear goes on this vehicle and it still goes like a champ. But the heating system is slow to warm up. The defrost could be stronger. Next time I'm getting heated seats. I would like to see it come with a standard bed liner.

    Reviewed June 17, 2018

    I like the car. It's very nice, it has comfortable smooth handling of the ride, and the seats are comfortable. We enjoy it as a family, we really like the roominess. We like the stow and go seating, the air and heat are great too. We also like the remote start and sound system. On the other hand, they should improve the daytime running lights, DVD player, more cup holders, automatic sliding doors, and automatic rear hatch. I would like the child seats in the car to improve, the seat belt restraining for the car seats for the children are not considered safe.

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