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Reviewed Nov. 2, 2023
After working as a mechanic in his youth, my father had a dream of owning a muscle car for over 50 years. For his 70th birthday, he treated himself to a Dodge Charger SVT. Having saved the significant money that vehicle costs, he purchased the car. While the car has incredible power, in the 5 years since he bought it, the lack of quality continues to reveal itself. Only 3 years old, located in a relatively mild NY climate, the interior of the car began to warp, assumingly due to regular sunlight. The next year, it got even worse. Now 5 years old, the car is beginning to show signs of rust, bubbling up from under UNCHIPPED paint.
When we reached out to Dodge with the VIN, so they had the car info and they assured us our local dealership would help. Well, the dealership’s version of “help” was to offer to charge full price to fix the issues. When we told Dodge Corporate the dealership response, they told us, in not so many words, the warranty on that stuff has expired and your expensive, 5 year old car, with under 9,000 miles is YOUR PROBLEM as it falls apart. I can’t tell you how disappointing it was to hear that. He wanted to support American made, we wanted to believe that Dodge could make a quality vehicle, but that has not been our experience. PLEASE think twice before investing your hard earned money in a Dodge vehicle.
Reviewed May 2, 2023
My wife and I purchased a 2020 Dodge scat pack in 2020, there were a few minor problems, door panels, ect. at the beginning of April 2023, the transmission started down shifting hard, from 4th to 3rd and from 2nd to 1st, I did my research online, in the dodge forum and other sites, and found many, many owners of different dodge products with the same issue.
There were several suggestions for trying to solve this problem. So we took the vehicle to have the transmission fluid and filter replaced, that did not solve the problem. I continued to research the issue and it seems the only other 2 options were to take the car to a dealer to have the transmission software flashed, several said it worked for them, most said it didn't, and the only other recourse was to drive the car as is, or to have the transmission replaced at a cost of 10000 dollars. I man from Detroit born and raised, all of my family worked in the factories in the 50's to the 80's and all we have are Dodge and Chrysler products, . Charger x 2, Durango, and 300. So I was a little shocked when I took the Charger Scat Pack to the dealer to try and have the Transmission software flashed and they said it cost 200 dollars and that might not fix the problem.
I contacted Dodge and spoke with a customer service person named Amanda, She said there was nothing they could do unless I took the car to the dealer and let them perform a diagnostic on the car and maybe they could cover the charges or maybe NOT, wow really, It looks all of the dodge products are having the same problem, and when I asked if they know about this issue of if anyone in the company knows about this problem, and if they have a fix for it, I started getting the runaround, SHAME ON YOU DODGE, I asked to speak with her manager or supervisor or anyone else, the answer was NO.
I have to say I am very disappointed and won't buy another dodge, and let anyone that asked about the Charger my daughter bought YESTERDAY, and any of the previous purchases, I will say don't do it, The product is not worth the headache, and that's too bad. I will post this review any and everywhere I can, because they should take responsibility for their products.
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Reviewed April 10, 2022
Bought a new 2016 Charger from dealership. 1st month front 2 door panels lifted up like if they forgot to glue it down or something. Then less than half a year later sparkplugs go bad. A year later thermostat goes out. Couple 2 months later coolant lines from transmission to AC condenser break. Not even sure how that's possible! Replacing AC condenser, coolant lines to transmission having to recharge AC and refill transmission fluid and labor is costing me more 2700 alone not to mention all the back orders. SMH. With all the money I've spent just to repair the factory malfunction I would've paid more than half the car! It's a nice car just a shame they didn't make them as good as they look. Owned Dodges all my life but after this experience it'll be my last Chevy and GMC. Just a new customer.
Reviewed Oct. 28, 2020
Have owned Chevy, BMW, Honda, Mazda, Ford, VW & what not... But for the first time I owned a Brand new Dodge, bought in Dec 2017. Within the 1st month & <500 miles, I got a traction control malfunction message & when I go to the dealer, they say it's a fake one. Few months later, the trunk wont work consistently. About an year later, the trunk again gets jammed, they replace some mechanical parts. Few weeks later, the UCONNECT RADIO goes blank - replaced. Within 15 months, the UCONNECT RADIO & the key fob has issues, pay $500 to get that fixed. 2 Weeks later, now, the same problem.. After 10 days of leaving the car at the dealer - a $950+tax bill for the same. ELECTRICAL parts are just crap!!! Escalated this to the customer case & had no luck. Asked them so many times for a buy back & they just keep denying it. God knows what next for me!!!
Reviewed Jan. 3, 2020
I Love my 2018 Charger Hellcat, with one exception. The car is now beginning to scare me. As often as several times each day, when I press the upshift paddle it will downshift instead. This could be very dangerous, even cause an accident. On every visit I've notified the dealership. However they won't acknowledge this frightening & problematic issue. Why?
Reviewed Dec. 15, 2019
I have had my Dodge Charger for over 8 years now, It has not given me any major problems in those 8 years. It is reliable and comfortable to drive. It has had a few recalls but Ive not had any issues with item they recalled or getting it fixed. I'm now hitting 150,000 miles and we are still going strong. I love my car and plan to drive it until it just wont go anymore and my next car purchase will be another dodge charger because I just love it that much!!
Reviewed Dec. 14, 2019
Car handles very well and fun to drive. V-6 provides plenty of power and 8-speed transmission is an improvement despite still showing typical problem of searching for a gear when at cruising speeds between 50-60. Often feels like it’s holding you back for the lower gear when you're trying to stay at a constant speed in the higher gear. Anyone who’s owned a Dodge knows what I’m talking about. I’ve owned 4 new Dodges and loved them all but would like to see them go to a different transmission or CVT style. Had a quirk with transmission clunking when switching to reverse in my 2019 Charger but seems to have dissipated. Lastly, get rid of the hard seats. My SXT has hard “racing style” seats. Great shape but terrible comfort. Not good on passenger side for short people either. You can’t adjust lumbar on passenger side. Overall, I love the car.
Reviewed Dec. 12, 2019
Well I'm very happy with the performance of the vehicle. The body style is great and I would like to just say if possible could Dodge come up with plans to design a 2 door Dodge Charger. I love the handling of the Charger. I love the design of the body work as well.
Reviewed Dec. 1, 2019
If you at all, if you want a car that can be driven all year long this car is a beast in the snow. I have RWD SXT and it handles great, no going off the road, no need for the extra sand in the trunk. This car will get you to your destination safe.
Reviewed Nov. 30, 2019
Overall I'm very happy with my car. Just recently the actuator went out, and needed to be replaced. I was just outside of warranty but the manufacturer covered the entire cost. That was pretty great of them.
Dodge Charger Company Information
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- Dodge Charger
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