Delta Auto Protect Reviews

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About Delta Auto Protect

As of 2/17/21, Delta Auto Protect has removed most features from its website and is not offering a way to purchase plans. The company states on its website that it is working with a limited number of employees due to ongoing issues with COVID-19.

Pros
  • Offers price matching
  • Direct provider
  • Covers vehicles up to 20 years old
  • Affordable plans
Cons
  • Inconvenient quote process
  • Doesn't cover high-mileage vehicles

Delta Auto Protect Reviews

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    How do I know I can trust these reviews about Delta Auto Protect?
    • 4,880,395 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 11 Reviews 1640 - 1840
    Verified purchase

    Reviewed March 10, 2015

    Had a water pump issue with my BMW yesterday. Delta Auto Protect had it authorized in 4 minutes. I am a very happy customer.

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    Verified purchase
    Claims Handling

    Reviewed March 10, 2015

    ** was fantastic! He took care of my entire claim process, made me feel right at home.

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    Verified purchase

    Reviewed March 9, 2015

    ** was a Great Help. I had a great exp.

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    Verified purchase

    Reviewed March 9, 2015

    Excellent service experience!

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    Verified purchase
    Coverage

    Reviewed March 9, 2015

    Thank you ** for going over all your coverage options and spending time with me to find the best plan for my budget.

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    Verified purchase

    Reviewed March 6, 2015

    I just had a new turbo installed on my Mazda, thank you ** for your quick call to action.

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    Verified purchase
    Claims HandlingPrice

    Reviewed March 6, 2015

    Definitely worth the $$. My claim was handled perfectly.

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    Verified purchase

    Reviewed March 6, 2015

    Thanks ** for all your help. FIVE STAR SERVICE!!

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    Verified purchase
    Customer Service

    Reviewed March 6, 2015

    Great customer Service, Best deal.

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    Verified purchase
    Claims HandlingCoverage

    Reviewed March 5, 2015

    Very happy with the service. Claim was covered.

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    Verified purchase

    Reviewed March 5, 2015

    My Bentley Continental GT is no cheap car to repair. Much to my gratitude Delta Auto Protect was there to pay my repair center with no issues and no excuses.

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    Verified purchase
    Claims HandlingCoverage

    Reviewed March 5, 2015

    I’M HAPPY - better than expected. When it comes to claims they really got you covered.

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    Verified purchase

    Reviewed March 5, 2015

    Bravo **! Service was excellent!!!

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    Verified purchase
    Claims HandlingCoveragePunctuality & Speed

    Reviewed March 5, 2015

    Claim was covered very quickly. Thank you Mr. **.

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    Verified purchase
    Claims Handling

    Reviewed March 5, 2015

    Glad I went with Delta. :) My Porsche was just at the dealer for a check engine light. My claims rep handled this like a pro. All I had to do was pick my car up.

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    Verified purchase

    Reviewed March 5, 2015

    My experience with buying this warranty was very pleasant. The salesman, **, was professional, knowledgeable, listen to my needs. I would recommend the company and ** without hesitation.

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    Verified purchase

    Reviewed March 4, 2015

    Extremely happy with the service. Delta Auto makes sure things are taken care of. I never had to get involved, true peace of mind.

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    Verified purchase
    Claims Handling

    Reviewed March 4, 2015

    Great service!! ** was quick to help me on my claim and really made me feel at ease. Glad to know there's a company out there I can trust.

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    Verified purchase

    Reviewed March 4, 2015

    ** was professional and helpful. I recommend to everyone.

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    Verified purchase
    Price

    Reviewed March 4, 2015

    Great contract. Thanks ** for price matching and saving me money.

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    Verified purchase

    Reviewed March 4, 2015

    Honest, and no games. I like these guys.

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    Verified purchase
    CoverageRefunds & Payouts

    Reviewed March 4, 2015

    I have to admit I wasn't sure how my experience would be with Delta Auto Protect. I recently had an issue with my Maserati and I must admit they were excellent. I just paid my deductible and they took care of the rest. Thank you ** for setting me up with this coverage and assuring me that I chose the best company.

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    Verified purchase

    Reviewed March 4, 2015

    Excellent job. Everything was handled just like they said. My shop had approval right away and no hassle.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 4, 2015

    ** was very professional and quick. He respected my time and took care of everything, I appreciate that.

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    Delta Auto Protect
    Response from Delta Auto Protect

    THANK YOU!!

    Verified purchase

    Reviewed March 3, 2015

    This company is very nice and honest. Staff is excellent.

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    Verified purchase
    Claims Handling

    Reviewed March 2, 2015

    Just had my first claim. Dale ** assure me Delta Auto Protect is here for me. In 20 minutes my claim was approved and done. Thank you Dale!

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    Verified purchase

    Reviewed Feb. 27, 2015

    Very nice men. Handle everything respectfully and knowledgeable.

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    Verified purchase
    CoveragePrice

    Reviewed Feb. 27, 2015

    I'm really confident with this purchase. After dealing with so many companies with quotes, I found this to be the best price, most coverage, not to mention the great service by my rep. Jesse **. He made it very clear and simple to understand. I'm really impressed from the experience.

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    Verified purchase
    Claims Handling

    Reviewed Feb. 27, 2015

    Was very satisfied with the outcome of the claim and the staff was very kind and helpful.

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    Delta Auto Protect
    Response from Delta Auto Protect

    It was our pleasure Matthew,here at Delta Auto Protect we strive to be the best.

    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 26, 2015

    As far as price and customer service, I'm satisfied with the plan. I hope never to need to use the plan but if I do, I hope to be able to do so without any issues from them.

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    Verified purchase

    Reviewed Feb. 26, 2015

    I looked around and they had the best to offer. Jesse ** was really helpful during the entire process.

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    Verified purchase
    Customer Service

    Reviewed Feb. 26, 2015

    Aaron ** was very friendly. He took the time to answer all questions.

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    Verified purchase
    Customer ServiceClaims Handling

    Reviewed Feb. 25, 2015

    I have dealt with other companies that offer extended warranties to cars, but Delta was by far the best in customer service and pricing. I've yet to submit a claim (hopefully not) but so far, so good.

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    Verified purchase
    Claims Handling

    Reviewed Feb. 25, 2015

    Dale was great on fixing my issue. He handled my claim in a professional manner. I thank him and I thank Delta Auto Protect.

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    Delta Auto Protect
    Response from Delta Auto Protect

    Thank you Andres! :)

    Verified purchase

    Reviewed Feb. 25, 2015

    I recommend this service. You save a lot of money. Think about it...

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    Delta Auto Protect
    Response from Delta Auto Protect

    Delta Auto Protect is happy to help!

    Verified purchase

    Reviewed Feb. 24, 2015

    Service was good. Ryan helped me out very well.

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    Delta Auto Protect
    Response from Delta Auto Protect
    Hyram,

    It was our pleasure! Feel free to reach us anytime 866-598-5429

    Verified purchase
    Customer Service

    Reviewed Feb. 24, 2015

    Had a pleasure meeting and working with Jesse ** at Delta Auto Protect. He knew his stuff and was able to work with me and get me the perfect plan.

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    Delta Auto Protect
    Response from Delta Auto Protect

    Thank you! :)

    Verified purchase
    Price

    Reviewed Feb. 24, 2015

    Salesman was nice. Only after I turned down his offers 3x did he give me a price I could accept.

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    Verified purchase
    Customer Service

    Reviewed Feb. 24, 2015

    I had buy Delta protect for my Acura -2002 and it was nice running but before five days it was some problem I feel. Then I go to repair shop and he find out some mount problem and I immediate call to Delta Protect and Mr. ** help me lot. He reply within 5 minutes and solve my problem. I am very much happy with Delta protect and I will recommend my friends and relatives for buy Delta protect. I will told my son to buy this for his car right now. Overall I am very happy with Delta people and their services.

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    Delta Auto Protect
    Response from Delta Auto Protect

    Thank you! Remember Delta Auto Protect does have a referral program.

    Verified purchase
    TechPrice

    Reviewed Feb. 20, 2015

    The salesperson was very accurate and helpful regarding the service plan we wanted to purchase. I found it easy and affordable to work with this company. It was nice too, that the company offered to price match an offer we had received from another plan provider. That offer definitely made us decide to go with Delta Auto.

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    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 20, 2015

    Working with Delta Auto Protect has been a very pleasant and rewarding experience. Feedback, follow-up and attention to customer needs and requests are nothing short of professional! Also I might add that the value added and price are better than any other company I compared. I would highly recommend Delta Auto Protect to anyone needing to purchase extended warranty service. Thank you for being there.

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    Delta Auto Protect
    Response from Delta Auto Protect

    Ted, thank you for your compliments! :)

    Verified purchase

    Reviewed Feb. 20, 2015

    These guys are the best. CAN'T GO WRONG with the quality and service. Also I want to thank Mr. Jesse ** for his professional help and being so patient with me.... Thanks bro.

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    Delta Auto Protect
    Response from Delta Auto Protect
    It's OUR Pleasure Laurenton! DELTA AUTO PROTECT IS ALWAYS AVAILABLE 24/7/365

    866-598-5429

    Verified purchase
    Customer ServiceCoverageTechPrice

    Reviewed Feb. 18, 2015

    Unsolicited email, but I was in the market for extended warranty coverage. Jesse was very knowledgeable, honest and forthright. In addition, the pricing was excellent compared to other similar products from other vendors. I made my decision within 4 hours after brief research. Could NOT be more pleased thus far.

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    Verified purchase
    Price

    Reviewed Feb. 17, 2015

    Jesse provided me all the particulars and made everything clear. I did my homework and check out plenty other warranties but none compared in amount of years/mileage and price.

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    Verified purchase

    Reviewed Feb. 17, 2015

    So far so good. It's always skeptical ordering online. After some research and finding Delta Auto Protect as a Consumer Affairs Accredited Vendor and then reading all of the reviews from other patrons, I decided to purchase. My agent Jesse was professional and I feel I am getting a good rate. As for the follow through from Delta, only time will tell when and if I actually need them. I am confident they will honor their promise. More to follow when I use my policy.

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    Verified purchase

    Reviewed Feb. 17, 2015

    Jesse ** was very helpful and informative on all aspects of the plan implementation.

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    Verified purchase

    Reviewed Feb. 16, 2015

    He was very polite and answered all my questions. I haven't used the warranty yet but so far I am pleased to do business with Delta. Ryan seems very professional and seems to be very knowledgeable of the contract without having to go and look.

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    Verified purchase

    Reviewed Feb. 16, 2015

    Jim was great, answered all my questions. Very knowledgeable.

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    Verified purchase

    Reviewed Feb. 12, 2015

    Went over an auto plan for warranty with Jesse. Was very professional. Hopefully all goes well. I bought the diamond premier!

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    Verified purchase
    Customer Service

    Reviewed Feb. 12, 2015

    Great customer service and great rates on warranties.

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    Verified purchase
    CoveragePrice

    Reviewed Feb. 11, 2015

    My experience with Delta Auto (thanks to sales rep Jim **) was the best! Jim went out & beyond to make sure he was giving me the best coverage for the best price available anywhere. I will highly recommend Delta to my family & friends! Great job Jim!!!

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    Delta Auto Protect
    Response from Delta Auto Protect

    Thank you Penny! Don't forget Delta Auto Protect does have a refer a friend program.

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed Feb. 11, 2015

    I just signed up. It was a pleasant experience. Jesse was professional and seems knowledgeable. No high pressure sales tactics. I have not had a chance to use the service so I cannot speak on that subject. They have a long list of overages and a long list of exclusions. A lot of the excluded items and reasons for exclusion are outside my knowledge base so I am unsure if they are good or bad. Overall I am satisfied at this time.

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    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 10, 2015

    Dale did an awesome job getting approval to fix my Harley Davidson truck. He also helped me with getting the deductible waived in less than 5 minutes of waiting. The truck went into the shop yesterday and will be fixed, paid for, and on the road tomorrow. I appreciate the fast service I was provided. Thanks.

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    Delta Auto Protect
    Response from Delta Auto Protect

    It was my pleasure to assist you Nick. Feel free to reach me anytime 866-598-5429 Ext 402 - Dale*** Delta Auto Protect

    Verified purchase
    Claims Handling

    Reviewed Feb. 10, 2015

    Just purchased an extended warranty from Jesse. Great to work with, not pushy. I did a lot of research and for the money, feel I got the best plan. Will have see how claims go, but for now I am happy.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 10, 2015

    Jesse ** provided stellar service when he assisted me in garnering a new protection plan for my vehicle. He also sought to provide me a discount based on me being active duty military. I am extremely grateful for that. Thank you.

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    Delta Auto Protect
    Response from Delta Auto Protect
    Sean,

    We at Delta Auto Protect understand the sacrifices OUR brothers and sisters make in order to serve this GREAT COUNTRY and a discounted rate is the least WE can do to say THANK YOU!!

    Verified purchase
    Customer Service

    Reviewed Feb. 10, 2015

    Customer service was great, Jesse ** was very knowledgeable and helpful to work with. I rated value and coverage as 5-star based on my assumption this coverage is what I was told. Won't know for sure until and if I have a claim.

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    Verified purchase

    Reviewed Feb. 10, 2015

    Dale ** was very helpful when I contacted him about the extended warranty on my vehicle. There was no pressure and he answered all of my questions. Thank you Dale ** !

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    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 9, 2015

    Jessie gave me a great deal, fast and friendly service.

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    Verified purchase

    Reviewed Feb. 9, 2015

    So far I am pleased. Jesse ** was nice and very helpful. I had a ton of questions and he answered them all. As long as everything goes as well as it's talked up I see no issues.

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    Verified purchase
    Customer ServiceClaims HandlingCoverage

    Reviewed Feb. 6, 2015

    A few months after I bought the warranty, my check engine light came on and I had my first claim. As this was my first purchase of an extended warranty on a used vehicle, I was worried that they'd find some reason not to cover the problem. However, to my great pleasure, I called in and Delta had all my information and authorized the claim in 5 minutes. I got to choose any shop I wanted. The shop had to replace the intake manifold and some knock sensors as well as some gaskets necessary to gain access to the manifold. Absolutely no sweat! Delta called me back to go over the repairs and make sure I was happy with the way everything was handled. I had a couple of questions and he gave great advice. I couldn't believe how easy the whole thing was. Thanks Dale!

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    Delta Auto Protect
    Response from Delta Auto Protect

    Your Welcome Jeff! Delta Auto Protect is always ready to assist.

    Verified purchase

    Reviewed Feb. 6, 2015

    I was looking for an extended warranty and Delta representatives clearly stated the superiority of their plans and I was greatly impressed.

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    Verified purchase
    Customer Service

    Reviewed Feb. 5, 2015

    I worked with Jesse to start my extended warranty plan. He made me feel secure in my decision to go with Delta Auto Protect. He was kind and not pushy and offered follow up calls with good information. I would highly recommend this service.

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    Verified purchase

    Reviewed Feb. 5, 2015

    Sales person was helpful and gave options for payment. I will have to wait for payment experience prior to further commenting.

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    Verified purchase

    Reviewed Feb. 4, 2015

    Dale was very professional, courteous and helpful.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 4, 2015

    I called in due to my radiator needing to be replaced. I was taken care of right away. The process with Dale ** went fast and smooth. Thanks Dale!

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    Delta Auto Protect
    Response from Delta Auto Protect

    Our Pleasure :)

    Verified purchase

    Reviewed Feb. 2, 2015

    Ryan ** helped me get CX-5 extension, 6-year warranty.

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    Verified purchase
    Price

    Reviewed Jan. 30, 2015

    The representative Tony was very helpful and considerate and worked with me to give me the best price that he could. There was no pressure like when I was talking to other companies.

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    Verified purchase

    Reviewed Jan. 28, 2015

    The experience was painless, very informative. Only time will tell.

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    Verified purchase

    Reviewed Jan. 28, 2015

    Overall the rep did a good job.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 27, 2015

    Very pleased with Jesse. He was most professional & courteous. He explained all provisions of the warranty fully, went over all costs & gave me a great $ by signing up early in the process, which I did.

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    Verified purchase
    Coverage

    Reviewed Jan. 27, 2015

    Jesse ** was very professional and helpful selecting the coverage for my vehicle above and I would recommend him for other clients. It will be interesting to see if and when I ever have an issue, if Delta Auto will come through as Jesse suggested. Thanks.

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    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Jan. 26, 2015

    I worked with Jesse ** and he did an excellent job explaining what my options were in terms of types of coverage and terms of coverage. He made me comfortable that I got the best coverage possible and that I would have no issues should I ever need to use the contract. He answered all my questions and gave me a very competitive price. He made the transaction very easy and made sure all my needs were met. As a customer I enjoyed working with him. He did an excellent job. He patiently listened to my questions and was able to answer all of them.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 26, 2015

    Jesse was very knowledgeable about your product. The only complaint was that he talks too fast. It's hard to get a word in.

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    Verified purchase
    Sales & Marketing

    Reviewed Jan. 26, 2015

    I submitted to get a quote and received a phone call back from Jesse ** a little later that afternoon. I have been researching multiple different companies for an extended warranty along with checking them out on the BBB website. Jesse was easy to work with and not very pushy like a lot of other sales reps I have spoken with at other companies. He took the time to explain things to me and made sure I understood everything before purchasing the policy. This review is on the initial contact and subsequent purchase of my policy. If I ever need to use the policy (hopefully I never need it), I will submit a review of how the repairs went.

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    Verified purchase

    Reviewed Jan. 23, 2015

    The person who assisted with my registering for the contract was very helpful. He answered every question I had and was very patient. Looking forward to working with this company.

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    Verified purchase

    Reviewed Jan. 23, 2015

    I had a very good experience talking with Delta (Jess ** ) for an extended warranty for my Toyota Venza, a car truly enjoy having and driving. My whole family enjoys the car, they all like to use it. It is the kind of car you want to keep forever and want a good extended warranty to keep in running good. It was a pleasure to do business with Delta so far, also thank you Jeff, you gave me a good warranty, one I could afford for a fixed income family. I have talked to several companies and knew I found the right one while talking to Jeff ** , and signed on.

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    Verified purchase
    Customer ServiceCoverage

    Reviewed Jan. 22, 2015

    I was very pleased with the fast response time to my mechanic for warranty approval on my 2010 Toyota Prius. I have to admit I was a little hesitant that the service needed would not be covered or if Delta would find a way out of paying for the repairs. Unfortunately in the way business is conducted today it's hard to know who to trust anymore. I'm very happy with Delta and they came through with no runaround or problems. Thanks again Delta.

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    Verified purchase
    CoveragePrice

    Reviewed Jan. 22, 2015

    Ryan did a great job giving me all info that i needed to make my decision to purchase warranty at a great price and the best coverage on my Hummer H2. Now i can get on the road and feel like Delta got my back. Wiping my forehead!!!! Thank you.

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    Verified purchase

    Reviewed Jan. 21, 2015

    Good job... fast service and super nice guy. Thank you.

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    Verified purchase
    Customer Service

    Reviewed Jan. 20, 2015

    My customer service agent Jesse was very helpful and knowledgeable. I just bought the warranty today, so I have not used it yet. So I can only send a review on customer service for the purchase of the warranty.

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    Verified purchase
    Customer Service

    Reviewed Jan. 19, 2015

    I had plenty of questions before I call and everyone was answered and was a pleasure to work with.

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    Verified purchase

    Reviewed Jan. 19, 2015

    Aaron was very helpful, courteous and his followup was excellent.

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    Verified purchase

    Reviewed Jan. 18, 2015

    Ryan was great. He went beyond and above to make sure I was comfortable with the policy. He explained everything in detail - very helpful sales representative. Thanks again!

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    Verified purchase

    Reviewed Jan. 15, 2015

    Jess was a great help with the process. Very knowledge on the product.

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    Verified purchase
    Price

    Reviewed Jan. 15, 2015

    Jesse made the process very easy and pleasant. There was no hard sell. He was very helpful and offered a very competitive price.

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    Verified purchase
    Customer ServicePrice

    Reviewed Jan. 15, 2015

    When starting the search for an extended warranty I was pretty much blind in what to do. I applied for a quote online and was promptly called back by Dale. He walked me through the process and different plans. He was very patient with me and answered every question I had. There was no pressure for me to purchase anything at that time. Several follow-up calls with Ryan over the next couple of days, (mainly to get more questions answered) sealed the deal. My wife and I chose the Diamond Premier plan. We are very happy with our choice. Dale and Ryan deserve the highest praise a consumer can give to company representatives.

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    Verified purchase

    Reviewed Jan. 14, 2015

    I feel like I received a great-extended car warranty. Jesse was very helpful and I would recommend your company to my friends.

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    Verified purchase

    Reviewed Jan. 14, 2015

    Jesse ** from Delta Auto Protect handled all my requests for a contract like a professional. Everything was explained easy to understand. I will definitely refer others to his company. This is my second contract for extended warranty and the best. This company has a great rating and I can see why. I feel extremely secure in my purchase of this contract of 5 years for my Mercedes-Benz.

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    Delta Auto Protect
    Response from Delta Auto Protect

    Remember Delta Auto Protect has a referral program.

    Verified purchase

    Reviewed Jan. 13, 2015

    I was amazed at how helpful the agent was with me, and very patient too. The agent was very professional and knowledgeable about every service program the company have to offer and which one is right for.

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    Verified purchase
    Customer Service

    Reviewed Jan. 9, 2015

    Spoke with Jesse who explained in detail the extended care warranty I was buying. Excellent customer service. I hope it stays that way if I ever need to use the warranty.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 8, 2015

    Was prompt and explained what they offered.

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    Verified purchase

    Reviewed Jan. 7, 2015

    Mr. ** was extremely helpful in helping us pick the right package for our vehicle. It was an easy and enjoyable experience.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 6, 2015

    My salesman was very helpful, answered questions quickly when I called, and was pleasant to speak with.

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    Verified purchase
    Customer ServicePrice

    Reviewed Jan. 6, 2015

    Customer service was great. I was told they price matched and they did exactly that. I just purchased my warranty so of course I haven't had to use it, but I hope the service will be just as great if and when I do.

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    Verified purchase
    Customer ServicePrice

    Reviewed Jan. 2, 2015

    Delta was very quick to reply to any e-mails or phone calls I made to them. Their service was excellent and the prices were great for the warranty packages provided. I would definitely use them again for future extended warranties.

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    Verified purchase
    CoveragePrice

    Reviewed Dec. 31, 2014

    I just purchased a policy through Delta Auto Protect, and I am tremendously impressed! The coverage is great, and the cost was reasonable. However the reason I ultimately decided to do business with Delta Auto was because of my experience with my Sales Consultant Ryan **. Ryan was professionally persistent with his follow up, and was extremely knowledgeable. Ryan instilled the confidence in me that I needed to make a decision to buy. Thanks!

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    Verified purchase

    Reviewed Dec. 31, 2014

    We had A very favorable experience signing up for the extended warranty program with Delta. Ryan ** did a very nice job and was quite thorough.

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    Verified purchase
    Price

    Reviewed Dec. 30, 2014

    Very competitive pricing compare with other companies.

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    Delta Auto Protect Company Information

    Company Name:
    Delta Auto Protect
    Address:
    1800 John F. Kennedy Blvd
    City:
    Philadelphia
    State/Province:
    PA
    Postal Code:
    19103
    Country:
    United States
    Fax:
    844-643-4900
    Website:
    www.DeltaAutoProtect.com