Chevy Cruze Reviews

While driving my 2013 Chevy Cruze with only 13,500 miles on it and bought brand new, I experienced a horrible smell of anti-freeze in the car while the heat was on. It seemed to be worse when the heat was set at high but was still there at a lower setting. It got so bad over a few days, it started to make me sick and that's when I took it to the dealer. They said they found a leaking return hose to the coolant tank and replaced it. It has not fixed the problem. I received a letter from Chevy stating there may be a problem with the water pump gaskets that will cause coolant leaks. I logged on to the NHTSA website and found complaints for the same problem. I opened an account on this site because I want a paper trail started on this problem for my car. I, apparently, am not the only one who is having this problem. I have never had a car in my life that reeked the smell of anti-freeze into the car. Even my old 1965 Falcon ran better and smelled better than this. I will be contacting my family doctor to see if constant exposure to coolant fumes could cause a health problem in the future. I'm sure Chevy is aware of this so I hope they do the right thing and get this problem fixed.

I bought a new 2014 Cruz LT one week ago. Asked the dealer if it has Bluetooth to connect my iPhone to make calls and play music. He told me it would and showed me how to make a call. The software to make a call is junk, you have to repeat and correct it many times before it makes a hands free call. Looked all over to get Bluetooth music streaming working and so far no luck. The model I have does not have the touch screen so that could be the issue but the dealer should have known that. I found a FAQ on the chevy website ** with the following info: "Yes, you can stream audio from any smartphone that supports Bluetooth Audio Streaming". Now the bad part. Car is parked in the garage. I use the passenger door to get in the car and start exploring all the settings with the radio, xm usb connections etc. The car was never started but the key was turned to on. When I had enough, I took the key out while the radio is still playing. I leave the car and lock all the doors with my remote key. The radio is still on and playing. Waited 5 minutes and the radio is still playing. I wonder will it ever shut off? If not the battery will drain. Waited for about another 10 minutes and the radio shut down. All other cars that I had in the past will shut down the radio when you take out the keys or close the doors.

My daughter recently bought a new 2014 Chevy Cruze. The issue is that it will not shift. It only has 300 miles on it. The dealer when I give her a loaner. Can anyone help us if there's something we're missing with manual or automatic.

I will just tell you my story. My particular 2011 Cruze isn't a lemon but it does have some issues. When I first bought the car I had to take it back for service but I don't remember why now. The service writer noticed that I actually had the wrong floor mats. He asked if I wanted the correct ones and I said yes. So he goes to get them out of stock to install. He couldn't for the life of him get those mats to seat on the posts that hold them to the floorboard in one place. I finally gave up in exasperation and told him I would deal with it later. Well, after many attempts, I couldn't get them on either. So back to the dealer I go. So they put in an order for new mats. I waited on those for several weeks and when installation day came, they didn't fit either! After several more weeks, the service writer finally discovered there were two models of floor mats for this car. Really? GM can't even get floor mats right?

I bought a 2014 Chevy Cruze LTRS three weeks ago from Joe Ball GMC. The car had 16,000 miles on it and they said it was GM certified used and a good car. At first I loved this car. It had every option you could dream of. Then three days after I got it I noticed the heat wasn't working. This is a big issue. I live in Pittsburgh, it's November and we have already had frost on the windows and temps into the low thirties. It's pretty sad when the air outside is warmer than the air coming out from the defrosters. I noticed when I moved the temperature knob from hot to cold and back to hot I would hear a popping sound in the dash and the heat would work but that fix only lasted a short while. I called the dealer and was told they were busy with recall work and I would have to wait a week to get it in for service.

I bought 2nd hand chev cruze. While driving, suddenly indicator icons glitch and it will go away after 3 seconds. In 1 hour driving, it happened 5 times. I don't know why it happened. So worried. Please help.

In October 2011 after coming into a little money I decided to purchase a new 2012 Chevy Cruze ls. I normally would not have bought a brand new car but had the money and thought it would be good to have a reliable car that would be problem free for years to come. That's far from what I got. Before I get into the problems I have had I would like to say that when my Cruze is not broke it is a pleasure to drive. Also, my local Chevrolet dealer LeValley has always been very good at handling the problems I have had. So having said those things what problems have I had?

My name is Paulo **, I am from Portugal and, unfortunately I own a Chevrolet Cruze LS with some technical issues since I bought it new in Aug 2011. Because of that I have informed Chevrolet Portugal many times but their answers are all poor / evasive and do not assure in accordance with the complains held by their customers. They also seem to be no responsible for the defective technical interventions undertaken by its authorized agents, some of which are directly related to vehicle safety. For this I would like your answer and one proposed solution as soon as possible.

Alright, before I get going here I am very disappointed in the reviews. First off, how many are actually real? Whenever someone posts a review lacking details on the car, just complaints, I have to take it with a grain of salt. My story begins back in 2012... I got a 2012 Cruze 1LT back then. I loved it. Crystal Red Tint coat with a Red/Black two-toned interior. Got it brand new. Never caused any problems. Loved it. Prior to that I had a 2009 Pontiac Wave (got that one brand new too, hated it!). My only gripe is the price of the oil changes, but that's unavoidable:) I won't do it myself while it's under full warranty so they can't complain if something happens. Better safe than sorry, right?

Owned this vehicle 3 weeks. Driving down interstate. Had codes show up on screen. Car powered down cause me to go into ditch, causing damage. Dealership promised to make right. GM has lied and said it was my fault. Today, brand new car that has extensive damage and no one has even bothered to check the codes?? I wouldn't recommend this vehicle due to all of the recalls.

Bought a new 2014 Cruze 1LT with 10 miles on it. At 170 miles it would not start. Tow truck picked it up on October 2, 2014 and on October 7, 2014 the dealership still had not resolved the problem. Lucky I did not take it on my 4,000 mile trip to Wisconsin and back - I would have been scr**d. I called the dealership today October 18, 2014 and they said it would be ready for pick up on Monday October 20, 2014 when I return from my trip. I asked why it would not start... they had to replace the ECM module (computer). Now they say it is good to go. After I read some of these posting I'm not thrilled to go forward with this car.

So almost 2 years ago my fiance purchased a 2011 Chevy Cruze. At first great car - was in love with it. Then about 8 months into having it started to have leak too. Took it in and they fixed it but then later had issue with transmission. Was stalling, took it in. They said they didn't know what was wrong with it and we had to get used to the transmission. Well since then the car is no longer in warranty and a few months ago we started getting random air bags need servicing message on the dash board. Took it to Chevy who had the car for over 2 days and had no idea the cause of the issue. Gave us back the car - continues to still do this at random, not all the time.

I just wanted to post a review here because 1.) unfortunately, most reviews online are negative because people just want to complain and for someone to hear it. And 2.) there's only one positive review on this site about the Cruze. First off, if you are considering buying a vehicle, there is only ever one thing you can count on and that is that you are going to pay for it. Cars, just like every other thing in this life, have problems and not every single car out there is going to be 100% issue free. Especially once you start looking into used cars. The chances of your problems increase ten-fold. There is just no way to ever really know. But that is the beauty of buying new. You can take car of the car and rely on the manufacturers warranty for as long as that lasts.

Terrible car. I have had 5 recalls, a new water pump, a new head gasket and several trips to the dealership for everything from a grinding noise to the car accelerating on its own. The accelerating just started and the car literally pulled itself up a hill with me giving it no gas. Now I'm afraid to drive it back to dealership for fear of not being able to stop! Please don't buy this car and GM please give people money to buy a new car. I bought mine new and it's had issues the entire time I've had it. Terrible car and I'm so disappointed in GM.

I've been fighting GM since I got my 2011 Cruze Eco brand new. I've had at least 12 major problems and others that have not yet been identified. Has include a brand new transmission and I currently have a rental since my car is leaking oil all over the engine and Needs new cylinders, gaskets etc. I also have had the service traction control and Stabilitrak come on dozens of times with lots of chugging. My oil is always really black even though I changed it 4,000km when the guide recommends 15,000km. The interior liner was falling down. I've had bearings put in the a/c fan, etc. etc. currently at 93,000km. For those of you that have less than that, sell it while you can and wipe your hands off it because it only gets worse. Has anyone been successful dealing with GM? I've had nothing but rude and obnoxious people even though I have been kind on the phone. Any suggestions? This is awful!!!!

My car overheated badly and I decided to buy a new engine. It was installed then after all now it cut off before it can start. I took it to the dealer and they say no communication in the system. Now it can't start at all. I switched off the engine when it stopped.

My 2013 Chevy Cruze was put into the shop one month after purchasing it due to a faulty brake system and remained in the shop for over 60 days. I was furious because GM didn't consider brakes a hazard issue. Then it was back in the shop for a camshaft issue and now is leaking transmission fluid and has a coolant problem. These cars are a piece of junk. GM step up and take responsibility for the worst car you have ever made as far as I am concerned. My recommendation is not to purchase a Chevy Cruze or any GM product as far as that goes. They do not stand behind their vehicles. Horrible Horrible Car!!!!!!!!!!

Faulty ground relay at least the second time. We also had it in for burning and thermostat burnt out. The power steering just stops. Every one we talk to keeps giving us the run around. When I get killed in an accident and you are sued for millions then maybe someone will help us.

I am speaking for my boyfriend's sake. I am one piss off girlfriend. We bought our Cruze in March of 2014 and now it is September. We thought we had found the car of our dreams after just buying a Hyundai Sonata, (then the engine blowing on that 2 days later) but no we had not! First it started with our censors going out a month after. Okay maybe that isn't a major problem but it starts with that. Then as we moved to Florida it began with us having to use the A/C A LOT!! It's hot here of course. Well, then the car started to jump at red lights.

Bought a new 2014 Cruze LT manual with 12 miles within a week the clutch pedal was squeaking. Took it back to the dealer and they replaced the clutch assembly. Drove it for a week and the clutch pedal started squeaking again. Back to the dealership this time they lubricated it. Drove it for another week and guess what? The clutch started squeaking again. I take it back tomorrow to get it serviced again. I've asked the dealership for options and they told me to contact GM which I did and they turned my case over to the dealership. No one wants to help me out. The dealership won't return my calls. I am not at all happy with this experience. The Cruze and Lindsay Chevrolet has been very disappointing. I will see if this third trip to the service department does the trick if not I will be contacting a lemon law lawyer. I would never recommend buying a Cruze to anyone.

Let me start by saying that I love my Cruze. It has had far fewer problems than my Equinox had. It actually gets between 35-45 miles to the gallon (5.9-7.3 L/100km), and the dashboard lights have never lit up as often as the Equinox did (once a month for the two years I owned it). My complaint is about two small things that are beginning to cause me great concern. I have been replacing bulbs in this car every time we change the oil. Have had the pigtail harness replaced, and the entire headlamp assembly replaced once, but it still burns out the high beam.

This chevy cruze must be the worst car ever made and they won't admit it. But I can tell you guys one thing, if they can't fix my cruze with this horrible coolant smell which I have 2 kids, a 2yr old and 7 yr old, which I can guarantee you that coolant is hazardous for your health. And so far they can't fix it. They are telling me it's normal that the cruze smells like that. Come on now GM, you think we are all stupid? Anyways I am going to see a toxicologist to test the air in the cab and will be going to see all media I can find to do something cause GM likes to get away with murder but not this time. So my 2013 cruze smells like poison. They change the clutch already, water pump, heater box, axle shaft. I have a code that says "ac off" due to high temp engine which they cannot find the problem??? Lol they replaced a molding, and my cruze has 24,000 km. Uhmmm!!! I thought I bought a new car?? Lol should've bought a Ford tempo. Would've had a lot less problems. Cruzes are lemons and they poison your family. GM doesn't care but I want to let the public know not to buy a cruze or anything from them.

I have purchased the Chevy Cruz 2011 used.. I have had the vehicle less than a year and the check engine light appeared. Took the car back to the dealership. They informed me my warranty expired. I took it to a local shop. 400 dollars later check engine light still appears. 1 month later 900 later, they used the smoke machine. Check engine still ON! I am so frustrated. My hand are tied down. 1300 dollars and no one could resolve the problem. Just take my money.

On February 17th, 2012, I purchased a 2011 Chevrolet Cruze from a local dealership. Unbeknownst to me, by July of 2014, my car would be in two different dealerships on five separate occasions for transmission problems.

Faulty engine wiring replaced in first month. There is a pungent strong smell when car run in 3/4 gear since beginning and not yet been resolved. Guide me if I need to go to Superman to get this resolved if your engineer can't resolve this.

I bought a 2012 Chevy Cruze almost a year ago. The first few months it was great! Then out of nowhere I started losing when I accelerated. Check engine light came on. I took it to the dealership where they told me it would cost about 1700 to repair. The turbo went out in it. After arguing with them about Chevy had a recall on this same part. A day and a half later they decided to honor the recall and fixed my car. Not even three months later that turbo goes out and now they tell it's not under warranty because I drove more than 12 thousand miles and now I have to pay to have it repaired! Are you serious? This is what GM has reduced its credibility to? I see why people are switching to foreign cars over GM.

Purchased 2012 Chevy Cruze with 34K. Had car for about 4 months and issues started. First, noticed Coolant leak then Purge Valve loud ticking. Also check engine light A/C causes engine to overheat. When A/C is on, power loss is very noticeable and sluggish does not respond to gas pedal when pressed. I'm angry pissed off and would not recommend anyone to buy one. I only have had car for a total of 10 months, this is not supposed to happen when you purchase a almost like new car. I will contact GM and attempt to either get it fixed or get rid of this car. Also considering contact a Lemon Law attorney.

I bought a 2012 Chevrolet Cruze LTZ in December of 2013 and have been very happy with my vehicle. I have one problem. I have the push button start and stop button. I have been having this problem for a while now. When I shift my car in the park position and push the button to turn it off, not all the time but more time than it should, "! Shift to Park" appears on my dashboard. I shifted the car into the park position and it appeared with a ding noise. I took my car to the dealer and they said that that was normal. If it was normal, it should happen all the time. Well, it's not normal and I'm tired of it happening. They told me that they have to see it to be able to repair it. I took a picture of my dashboard the last time it happened and I showed it to them and that wasn't good enough for them. I need some help!!!

So not happy with my 2014 LTZ RS Cruze! I bought it in Nov 2013 and already had one recall and my ac unit is smoking. Took it to the dealer. They tested it and said there was no problem. It was just frost building up and no leaks. As I was driving it home it started smoking again - come so what the heck am I supposed to do every time this happens... Shish!!! A brand new car come on!!!

I got a 2012 Chevy Cruze in March 2014. There is 54,000 miles on it now. When I got the car, there was 46,000 on it. This car has been worked on 6 times for the same thing - coolant - and they can't fix it and you can smell antifreeze all the time in this car. DON'T BUY A CRUZE!!! Now my light are on. They say power down.

I've had the car for about 1500 miles (2014 Chevy Cruze 6 speed manual 2LT). I love it, until I go to back up. One would not think that the reverse gear in their car would be a make it or break it thing, but the reverse in this car is abominable. The only times I've ever stalled this car were in reverse. The sound is gut wrenching, and it's as though the engine is about to blow up in your face. The gear itself can not go up a hill without being halfway on the clutch or going 15 miles per hour. A controlled reverse is impossible. I really can't say enough negative things about it. I feel let down! I have loved Chevy forever! I've always owned a Chevy. My family currently only has Chevys and this is just a real disappointment.

My boyfriend had purchased our 2011 Chevy Cruze just under a year ago, maybe 8 months. We luckily have not had the major problems that others are writing about, but now I'm worried that we will soon! Anyways, there's a lot of quirks about the car that we just cannot stand. Actually, my boyfriend can't stand the car so much now that he chose to switch with me (I have a Chevy Cobalt) because I am more patient with the Cruze. First of all, the acceleration is a big problem. This car cannot manage to go from stopping at a stop sign to driving 25 mph again. I can floor it all I want and nothing happens. It takes about 4-5 seconds of just slow rolling before the car kicks into gear and decides to move.

I bought our 2012 Cruze in January 2013; good price! We have had NO problems. Our fuel economy is great at 38 mpg; one trip registered 49.7. I do have a minor complaint: started to change my own oil, no problem, I've done this countless times; could NOT remove the oil drain plug. Taking it to a dealer Monday; the original plug will have to be replaced, I mutilated the existing plug in my attempt to remove it. Righty tighty, lefty loosey, correct?

I bought a 2011 Chevy Cruze from one of the local Carmax dealership. Beautiful car and was loaded with what I wanted except the Chevy My Link touchscreen system and later found out after financing, the My Link wasn't installed until the 2012s came out. No big deal and accepted the idea with the possibility of a later upgrade. I drove my Cruze around for 2 weeks loving it. The handling was awesome and it was fast being equipped with a turbo charger. Loved the gas mileage. During the 2nd week, I noticed a flaw in the windshield where a crock was growing rapidly. So I took into Carmax for repair and had a engine check light come on. While at Carmax, they cleared the code for low coolant, added more coolant which shouldn't have been low in the first place. Drove around town running errands and was on my way home where my Cruze started overheating and went into engine idle mode. Messages all over the OBDC.

I have bought a new Chevy Cruze 2012 for 8 months before I needed my thermostat replace. I have only travel out of town three times. I drove only 2 hours away from my home, but my mileage on my car now show 58,000 in 2014. "This is crazy right" and I am scared to take it to a Chevy Dealer because I believe they will make it worst.

I bought a 2013 Chevrolet Cruze in March of 2013 and have been for the most part very happy with the vehicle! However, I have been stranded 6 or 7 times because the car would not start! The local Chevrolet garage has tried to find the problem but to no avail! I go into a business after driving the vehicle 20-30 minutes, spending 45 minutes to an hour inside while my wife waits for me in the vehicle at times listening to the radio for maybe 15 minutes total during the stop. I come out to the vehicle and the battery does not have enough juice to even try to start the car! We have had to start the vehicle periodically and limit the use of the radio during these stops. This is not a good thing as I expect a car to be able to be used fully without nagging issues such as this!

I've had my 13 lt rs for 1 and half years. Other than the recall it's been great. My wife gets 40mpg, I mr lead foot gets 35mpg. Great little car. Looks sporty and fun to drive.

I purchased a Chevy Cruz 2011 new from the dealership. My car was recalled twice in 2012. I've driven this car 60,000 miles and have had to replace the battery twice, fix computer issues dealing with tire pressure and had cooling problems. Also, no spare tire included with vehicle. (had a flat right away) My engine has overheated three times since January, 2014. The first time, the dealership told me the water pump needed to be replaced, cost covered. Second time, the radiator hose needed to be fixed... $270, not covered.

Have owned the base model stick shift 2013 Cruze for 13 months and 40,000 miles. The car has performed super. Only two issues:

Bought a 2014 Cruze in Oct 2013 and found trunk open 8 times in 6 months. Key fob in pocket apparently got activated to open trunk. Trunk button opens after being held for 2 seconds. Keys on fob (5) and some coins in pocket must be responsible. Dealer says they can do nothing and gmprioritycare.com says they can do nothing and claim I am the first case they heard of (June 9, 2014). I asked them to re-program the fob receiver module for a more improbable pressing (say 3x in 3 sec.) and they said they cannot. The dealer said to take the battery out (I did).

I'm writing this words to express my total disappointment and frustration for my mistake buying this car. I was a happy owner of a Chevy Cruze LT bought in 2013. Not anymore. After only two months, I started to have a bad noise (grinding noise) coming from the rear brakes when using the brakes. In the same time, one of the back doors started to give me problems at opening and closing. After another few months, I started to have a noise coming from the steering wheel when turning left and right and in the same time a vibration in the gas pedal. Being at the Dealership for the problem with the steering wheel, I asked them to check the ignition switch because I had problems every time when I had to insert the key to start the car. And this problem, I had it since I bought the car. Once I got stuck in a parking lot. I had to get out, from the car, and to start the car from the remote starter. Glad I had that.

Very unhappy with the Cruze. I have owned Chevy's my whole life. This will be the LAST one I ever buy. LOTSSSS OF PROBLEMS. Been in for 10 repairs in two years: windshield motor, transmission coolant line 2x, housing replaced to repair fan from constantly running, thermostat replacement, trunk won't stay closed, oil pan (recall). Now I am starting to have ignition issues--OH BOY!! Another $600 bucks I don't need. I have 77,000 miles on the car so I have paid for most of these repairs. SHAME CHEVY SHAME!!! POOR QUALITY!! I have had more repairs on this car in two years than I have had on all my other cars combined.

I bought my 2011 Chevy Cruze new off the lot. For the 1st year I had no problems beyond recalls. Since then I have had several issues and the car has been in the shop 8 or so times. First, the chrome finish on the door handles started to peel and cut my hand. I had both front handles replaced. Then the steering wheel cover started to come off and I had that replaced as well along with the driver side visor. A few months later I took the car in because it was very jerky and sometimes dies while driving it but they told me nothing was wrong; six months later a sensor had to be replaced. At that time I told them a chemical smell was coming through my heating vents and that I had an infant and was afraid that the smell would harm her. They didn't even put that on the service ticket.

I have a 2011 Cruze that for well over a year I have smelt antifreeze. After debating the smell, they could not find a leak of antifreeze but did find radiator fluid leaking at the heating coil. There is a constant "burning and chemical" smell in the car once it heats up. I have a little child that I have to transport in this vehicle. I have an open claim with GM and it has been an uphill battle. Not to mention the other issues relative to the numerous recalls. I purchased the car in June 2011 and received my first recall notice in July 2011.

I bought my Chevy Cruze in Feb 2013 and have had many issues. During the first month of owning the vehicle, it rolled backwards and hit our neighbor’s vehicle while parked and unoccupied. The service department states that they could not duplicate and to just keep parking brake on at all times. I then had an issue with it feeling like it was not kicking into gear and jumping when stopped. Once again the shop could not duplicate. I took my vehicle into the shop for an issue with the steering. It kept feeling like I had to jerk the wheel to go around even a slight curve. They could not find the issue until the second time I took it there and they fixed the recall issue. And now my vehicle has an anti-freeze smell that is making us sick.

I have a 2013 Cruze. After backing into parking space then pulling forward a loud bang like a wire snapping and hitting metal. This happens every time and is very disturbing. I don't feel safe driving this car and when I took it in to the dealer they couldn't find the problem. Also when stopped on an incline, the car rolls back with a grinding noise. Again when in the dealer maintenance they could not duplicate. I drove out and the bang happened again. I'll give them another chance to find and fix this problem. Since I lease the car I may return it and get a different make. I had a Saturn and no problems. Sorry I traded it in.

I bought my car in May of 2013. It has a knock at start up. I've been saying something since my first oil change. Every time it was like starting over. Had to explain everything again and again. In September the dealership gave me a bulletin stating for them not to try and replace parts yet because it would not be a long term fix. So once again I go home and try to be patient. So I take my car to the dealer once again for normal service and a minor issue with a seat this time. I am not so understanding. I push the issue a little harder about the knock because my car has 19 plus k miles on it. My bumper to bumper will be up soon and I'm not responsible for this problem.

In November of 2010 we purchased a 2011 Cruze brand new right off the lot. We have followed every recall, taken care of the car and followed Chevy's policy for maintenance as best we can. Starting at the end of last year we had to replace the battery which died without warning! Well I went to my car after work to meet with friends and they drove and when I went to drive home the battery was dead. However starting last week the check engine light has come on and is not going off. Now the traction light is on and will not go off, the message for StabiliTrak is coming on and off. I am reading multiple sites and see this message listed and I have seen Chevy messages stating unknown cause.

I purchased my 2011 Chevrolet Cruze in April 2012. It had 28,000 km on it and had several problems from the start with transmission and was told from the dealership Belisle that they run like that. There was also a smell from the motor and was told that was normal too - maybe the windshield washer when pouring splashed. Then in December 2012 Belisle dealership closed so I had to bring my vehicle to Surgenor. January 2013 the battery needed to be changed on my Cruze. The gears had trouble shifting. The transmission was still slipping. There was still a burning smell so I took it to another mechanic and was told the transmission was leaking. I took it to Surgenor and was told it was fine.

Drove my brand new Cruze off the lot last week. Now the gas gauge reads full even after putting 250 k on it. It took two guys to fill the tank because the gas just came splashing back on them. Eventually they got $30.00 worth of gas in it but they had to go very slow. Took 15 minutes at least. Lastly the remote control app I put on my phone will lock and unlock my doors as long as I'm willing to wait 5 mins to do either. None of the other functions on the app work.

I bought my 2012 Chevy Cruze new two years ago. I drive for work and bought the car for the gas mileage which I have to say has been pretty good (manual transmission). The problem is that I keep having one mechanical problem after another with the car and it always costs me time and money. My car has been to the shop four times in the last two years.

I am beyond disappointed with my 2011 Chevy Cruze! I purchased it brand new from the showroom. I thought it would be great on gas and affordable as I was a newly single mom. Within the first week, it was back at the dealership because it wouldn't accelerate upon shifting. It drove like a manual shift without my foot on the clutch. This went on for a while until I almost had an accident! I pulled out of the office parking lot onto a highway and the Cruze would not accelerate. It's been to the garage but it's been a constant barrage of problems. I had no heat in -35 temps. Had to have a new thermostat, water pump, the driver's side window broke (motor in the door), brake issue, recalls-I mean REALLY?? I've had used cars with fewer issues. I've been a Chevy driver since 1998. I've loved my Trailblazers but I cannot wait to get ride of this deathtrap a.k.a. know as the Chevy Cruze.

Reference to the outlined vehicle bought from your authorized car dealer in Egypt (Mansour Automotive), please note that I went to the official service center for transmission malfunctioning issues, and I was informed that this is a fault in the car transmission (Gearbox) and was told that it warranty is over as you exceeded the three years, I have no idea how a Chevrolet passenger vehicle or any other Chevrolet vehicle for that matter can start wearing off after 50000 KM, moreover being told that I must partially pay for a new transmission device! I seek your interference to sort this issue with your official dealer in Egypt as the matter exceeds just a spare part that could be covered by the company as it is clearly a fault in the part itself, this is more of a company image and reputation that needs to be maintained in the Egyptian market through a more professional after sale service. Thanks for your prompt response.

When reversing and applying brakes there is a very loud embarrassing sound that sounds like metal rubbing against metal. The dealer thinks it is due to the handbrakes which is self adjusting. Dealer cannot fix this. Also the front windscreen gets fogged up when the AC is on. Quite unsafe to drive at night. Dealer cannot fix this. Also the sensor to open the trunk is not working. Only the ignition key remote is working. Whenever the car engine is running and I need to open the trunk, I have to switch off the car to open the trunk. How annoying! Dealer cannot fix this. These issues has been raised with the dealer since approximately 8 months ago. No solution. I have been servicing my car consistently. My Chevrolet Cruze is 2 yrs and 8 months old.

2012 Chevy Cruze.. Purchased brand new with 8 miles. Have had it in and out out of the dealership 4 times now. Once for some kind of recall and three times for the brakes that make a squeaking sound when I back up. They always treat me like a stupid girl when I complain that the issue has not resolved, Even going as far as to tell me that I must not be putting the E brake all the way down. I've not had the car even a year yet. Not sure if there's anything that can be done. I would like it fixed or the car replaced. Fixing doesn't seem like an option at this point. Has anyone has any luck with contacting GM? Purchased the car at CARR Chevy in Beaverton OR... Not sure if they are trained to lie and belittle customers when they know the car is just a POS?!?! But, I'm not a happy customer.

If the arbitration isn't necessarily your final step, seek for a new hearing: state that this car sells primarily because of its purported mpg, and that you are not about to lie to get a better price when you sell. I wonder about the honesty of the arbitrator- his/her response is ridiculous. Nobody would buy a Cruze if it weren't for expecting excellent gas mileage. Again, utter nonsense. I was about to buy a Cruze but I have read enough from different website sources/reviews to know better. Your review and others on this site were the catalyst in my decision. I am going to look carefully at any contract when it comes to lawsuits/arbitration: can I pick the arbitrator - is a lawsuit possible -

Took our 2011 Cruz to Modesto for an oil change. Got home and found engine compartment fully covered in oil and smoking excessively. Will be calling tow service to return car and have it looked over by management. Not to mention the recalls and lack of parts needed to replace faulty electronic sensor, faulty break sensor, traction control sensor. Not very happy with the manufactures quality control and follow up on these issues. Maybe D.O.T. should be brought up to speed on these issue as there are a few safety concerns that should be brought to their attention.

At my service for 60,000/- km, I am spending Rs.24,000/- and the reason I have sent my car for service is not rectified. The Air conditioning in my car is completely not working (Total days my car at the service station; last 7 days). My service assistance Mr. ** (Ref. ** at GM Motors- Nettoor, Kochi) says that the compressor is damaged and the cost of rectifying this issue will cost me just Rs. 36,000/- more... and the history as follows...(the km or time specified is approximate NOT ACCURATE):

I bought my 2011 Chevy Cruze new. In the first few weeks I had it in for service for a noise in the front end. They replaced the strut. That didn't work, so they replaced the brake. After numerous visits, they finally said it was a clip on the emergency brake. Anyway, the noise was gone. Then the key fob quit working - that was fixed. Then the trunk latch went bad and I couldn't open the trunk - that was fixed. Now the last oil change, the water pump was leaking and I only have 18,000 miles on it. This is not counting the three recalls I had it in for and as I'm writing this, there is a recall on the brakes, but they don't have a fix for it. And it feels like it isn't shifting right.

We have had so many issues ranging from clutch/tranny problems to electrical and 3 different dealerships all state nothing is wrong with the car. Of course they have replaced the stereo twice but it still does not work properly. We have other random electrical problems too. We now are taking it to a NON-GM shop for diagnostics and am currently filling out the lemon law paperwork. I will never buy a GM product again!

I actually love my Cruze when I first got it...but now I also know I will never buy upgrade for this car. Less than a year, my THERMOSTAT was replaced, problem with the fan, and this crazy sound with my ENGINE when I turn on my car. I know for sure I will need to get me a new car... (NOT A Cruze).

When I drive, sometimes I like to put my rear windows down because I do not like the wind to blow directly on me. I did this for the first time going 60 mph in my Cruze. First off, the sound was like a jet engine as the air buffeted into my rear windows and also my rear window was taking a beating from this. This is horrible. The sound was so bad I could not even hear my radio or talk to my wife next to me.

Like so many others, I am constantly having problems with the car since I bought it in 2012 (brakes, electronics, acceleration, transmission, rpms running higher than they should, and so on and so forth) but with no resolution in sight. I have in fact had two independent diagnostics performed on my 2012 Chevy Cruze Eco and codes have come up. Testing the reliability and dependability of different dealers - I have taken the car to them without giving them the codes or reports and they have always come back with the fact that the car is fine. No problems because there are no codes?! Unbelievable!

Stay as far away from the Chevy Cruze as possible. The car's sticker says 27 MPG City, 38 MPG highway (most drivers 31-45 MPG highway. They removed that from the sticker after I complained). I use this car ONLY for highway use. It has a 1.4-liter engine with the turbo. Since the day I bought this car, it only got 23 MPG on the highway. I have 45,000 miles on it now (Oct. 2013) and I'm still getting 23 MPG highway. Yes, I've tried different speeds, cruise control, different Tier 1 gas and grades, brought it to the dealer 6 times (they cant find what's wrong), and all is still the same.

Since buying this, I have had engine fan issues, to the point it never stops stunning. My air conditioning stopped working after the first year. The engine light is constant and reads "electrical problems". The thermostat is being replaced as we speak. The heater core heats up my dash and the compartment of the dash, and gets so hot you can't touch it. The dash lights always go in and out. I absolutely hate this car. My warranty is depleted and parts are outrageous, and THE DEALERS DO NOT CARE. I'm glad I am not alone but am diligent in finding a solution... I will NEVER BUY from CHAMPION CHEVROLET, HOWELL, MI ever again!!!!!

I bought my 2011 four door Sedan LS Chevrolet Cruze from CarMax in March of 2012. Since then, I have (1) Had to replace my battery for an unknown reason, (2) Had to get my engine cover taken off because of engine fires, (3) Had jerky transmission issues with it getting on and off the highway to the point where it scares me, (4) Thermostat not working, (5) error messages that are too numerous to count. I would like to band together with some of the folks here and get our money back for this Lemon of a car. Please contact me at **.

My 2011 Chevrolet Cruze has had several problems. I went to Great River in Natchez, Mississippi to determine the root cause of the engine overheating. I was told the thermostat needed to be replaced, then the shield around the oil pan needed replacing, and then the water pump needed replacing, etc. Before I could get the car from the dealership after replacing the water pump, a roaring was coming from the engine. I called GM and GM called the dealership. A technician from the dealership advised GM that the car was designed to make that type of sound. I told the GM representative I have never heard such nonsense. Chevrolet Cruze is a lemon.

I purchased a 2011 Chevrolet Cruze LTZ in October 2012 with 14,993 miles. The Carfax paperwork showed the car as having one original owner. In February 2013, I had to replace the battery. On March 27 I discovered the air conditioner was not working properly. It was blowing but would not get cold. On April 7 the car started running hot. I took the car back to the dealership where I bought it from (Kia dealership). After checking the car, the service manager told me the water pump was leaking and due to the car having only 28,895 miles, it was still covered under manufacturer warranty. I took the car to the Chevy dealership close to my home (Chuck Fairbanks Chevrolet). I explained to the service manager Jeff what was going on with my car.

I just bought a brand new 2013 Chevy Cruze in November 2012. I have 3,000 miles on it, and the right rear brakes are squeaking all the time. I called the dealership where I bought from - Laria Chevrolet in Rittman, OH. The service people told me that this has been an ongoing problem with this car and that you, General Motors, do not have a fix for this problem; that you have no idea when you will decide what to do with the problem. I asked the service guy if that means I shouldn’t bother bringing it in then. He said no because we can’t fix it. I asked if it was a safety issue, and he said no, just an annoyance issue.

2011 Chevy Cruze LT - I was excited to purchase this car but unfortunately that feeling left quickly. My test drive was with a higher end model (big mistake). This one shifts like I'm in manual all the time. Sometimes at a stop light, it jerks me forward when I go to accelerate. I've had it at the dealership two or three times. A salesman drove it and told me that it was a different type of transmission and just shifted that way. But he did understand the frustration. If I wanted to feel like I'm driving a stick all the time, I would keep it in manual. And I never would have paid as much as I did for the stinking car! GM won't do anything!

This is a lemon due to the lemon law. I would like a replacement of collateral due to the following reasons. My 2011 Chevy Cruze has been in for service for the following: Thermostat replacement, engine fan replacement, AC compressor (replaced twice), serpentine belt replacement and just recently, the battery and starter. I was told that when my car wouldn't crank in August of 2012, that my battery just needed charging and that no problem was found with the battery (by Peters Chevrolet in Longview, TX). I have all of my invoices to prove that I have had several problems with this vehicle since purchasing it from Reliable Chevrolet in Richardson, Texas. I purchased this vehicle on March 7, 2011.

I bought a 2012 Chevy Cruze 1.4 cylinder engine and it only gets 24 MPG on the highway (boasts 26 city/38 highway on the sticker. Most drivers 31-45MPG highway). I took my case to NY lemon law court and lost. GM's claim to fame was, "You must use Mobile One gas" and using the gas additive listed in their vehicle manual wasn't good enough if you want to use another company's gasoline. The sticker gas mileage figures are from the EPA, not GM. Although the arbitrator got in the car and saw gas mileage, reading on the car computer said the car was getting 10MPG. I could not show how that devalues the value of the car even though he stated I proved my low mileage case.

2011 Chevy Cruze LT1 - On 2-10-12, the 15422 mileage car was towed to dealership. It would start, the shifter would go into gear, but the car would not drive. Check engine, traction control & Stabilitrak light were on. The shaft detention lever switch was replaced. On 3-12-12, at 16471 mileage, it was brought to dealership. The car would not engage from the stop position to acceleration & poor gas mileage since the 2-10 repair, caused it to roll into intersection. The control solenoid valve & the transmission control module were replaced, could not duplicate gas mileage problem.

From the time I first test drove and bought a new Chevrolet Cruze, GM changed the owner's manual to where my new car could not be towed behind my motorhome. GM changed flat towing capabilities. This was the reason I decided to purchase this model. I never heard an announcement and GM doesn't want to talk about it.

On 2/4/12 at 5pm, my Chevy Cruze caught fire at the engine compartment causing a total loss of the car. One week prior, we just had an oil change at Northshore Chevrolet in Smithtown, NY. After the incident, I did some quick research and I'm not the only one this problem has happened to. GM needs to look into and address this problem before someone gets seriously injured.

There was an issue in my car, a Chevrolet Cruze. First of all, I went to UMA for just a normal service of 50,000 km with no remarks. Then I took my car from them. Having a problem with the gear, I could not move the car. I returned the car to them, and they did gave me a satisfied answer why they caused a trouble to my car during the maintenance.

There was an issue in my car, a Chevrolet Cruze, which lead to a fire in the Car Motor which considered as a total loss and this issue is a leaking in the power steering box (Oil Lack). I went to Mansour service center to check this issue more than once but they did not solve the issue and i have all my documents which prove that I flagged this issue more than once. Now, I lost all my trust in this car as this might happen again which lead to a danger on me & my family life. So what I need and expect from your respectable side to take an immediate action with Al Mansour company to provide me with a new car instead of the burned one as it will be impossible to return the car to its original status which will decrease its market value; noting that I bought this car 10 months ago only and it was used for 21000 km only. The car now is in the Service center and this is the work order number: ***