Endurance Warranty Reviews
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About Endurance Warranty
Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.
Visit www.endurancewarranty.com- Six customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- No motorcycle or ATV coverage
- Some complaints of denied claims
Endurance Warranty Reviews
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Reviewed Feb. 13, 2021
When I first bought the vehicle from a secondhand dealership, the front-engine went down, and the dealership took care of that for me. When they put in the second engine, they said it had a lot of mileage on it already. I decided to take precaution and get the warranty, knowing that it might not be covered. Endurance seemed to have a lot of reviews and the customer service was friendly. We took care of business quickly and fast. They said that they're gonna send me my policy card and all the info. But I haven't received it yet.
Reviewed Feb. 13, 2021
I went to a site and it gave me three companies to contact. It placed Endurance first for Arizona. When I called Endurance, I told them about the lower quotes from the other people for similar plans were the best-priced ones. They matched it or they lowered it. The representative was pretty nice. I paid it all at once with a credit card, so it was easy. People should go with Endurance.
Reviewed Feb. 12, 2021
**MUST READ BEFORE PURCHASE** I purchased a 2008 Audi within the year so I decided to purchase an extended warranty through Endurance. Nine months into the policy, a check engine light came on so I brought to a reputable audi dealership. Some of the repairs were within and outside of the motor. After going through some red tape, the warranty covered only the repairs within the motor as stated in the policy. When repair shop completed the repairs and took it for a test drive, a second check light engine came on. It is common for parts that fail within the motor to also cause othe motor parts to fail.
Now we are looking at additional repair expenses. Endurance came up with this frivolous "value of the car" max payout that was approximately one third of what the true value of the car is worth and would only cover upto their value figures. Mind you, I purchased the extended warranty because I knew it would be costly to repair a European car. Now. I'm stuck with an approximately $2,000 out of my pocket cost and could no longer put in another claim in the future because they maxed out their payout on their frivolous "value of the car" I continue to have monthly premiums that I'm required to pay with zero possibly of Endurance paying another claim. The kick in the ** is that I purchased two policies for my two audis. I'm not done here, I'm heading next to the Better Business Bureau next. Very disappointing to say the least. My recommendation is to go elsewhere for your extended warranty!
Reviewed Feb. 12, 2021
I called Endurance and inquired. I spoke to a gentleman who told me about a program that they had, and it sounded great. He was very knowledgeable and thorough. He helped a lot. He explained all the perks that came with it, and what it covered. Once my spouse reviewed it, we thought it was a good deal.
Reviewed Feb. 12, 2021
I needed some extra coverage so I decided to go with Endurance and everything is going good so far. The reps were very professional.
Reviewed Feb. 12, 2021
Their reps were real good. I talked to a number of companies and Endurance was the only one that came right out and told me, "Car’s this age. And actually, we're only gonna cover up to this much." There was no high pressure to it. Roy told me everything and explained everything to me. It was a real simple process so I feel a lot better about going with Endurance. Plus, it saved me 50 bucks a month. Also, they offer better roadside service. So, if you're out and the car does break down, they may not cover the whole repair on that car, but you still have roadside service.
Reviewed Feb. 12, 2021
The sales rep knew the product and his selling style was very conversational. He was not formal, but yet professional. He knew how to reverse and answer questions with questions, and he knew how to go straight to data when there were specific questions that I require specific answers to.
Reviewed Feb. 12, 2021
The signup process was through the mail and everything was fine.
Reviewed Feb. 11, 2021
Working with Endurance was an awesome experience. My rep knew what she was talking about and she looked up discounts.
Reviewed Feb. 11, 2021
Endurance fit the parameters of my car and its age and mileage. The rep I spoke with listened and told me what he had and what it would be. It sounded like what I needed so, we didn’t have to go through a whole bunch of hassle. He explained to me how to submit a claim but it was a lot of stuff we talked about, so that didn't take. But I got a pamphlet that I downloaded.
Reviewed Feb. 11, 2021
I decided to choose Endurance over CarShield because of the comments of others. And it was a big decision maker for me. CarShield advertises like crazy while Endurance doesn't advertise as much. But the reviews are much better for Endurance. CarShield talks a good game, but they don't always pay. But I've heard good things about Endurance so I decided to go with them. They signed me up for the next to the top one but they didn't explain all that very well. But so far, I'm happy.
The only thing is I wasn't sure about when the policy becomes effective because I received it, and then I downloaded the app. I typed in the password that Endurance gave me, but it wouldn't let me log in. I didn't know if it was working. So far, Endurance has taken the one payment out. And I'm wondering about the one for February if it will automatically go against my credit card or if I should log in and pay it myself when I want to. I work for the state and I get paid every two weeks. Sometimes they screw up. I have direct deposit and it might miss a day. And then I don't want to get pounded with fees. It would be better if I just knew every month when it was due and made sure I had money in there, went online and put it in the account.
Other than that, I'm hopeful that it will be everything that I want it to be going forward because I decided I wanted to keep my car. I just read today that since the election, the price of fuel is up 20% already. So, I'm going to hang on to the little Fiesta for a while because it's so good on gas. I have tabled my plan to buy a new car. It makes this warranty even more valuable to me now. Because once I get my car back in a few weeks, it will be under the coverage of Endurance, going forward.
Reviewed Feb. 11, 2021
Endurance seemed like they were the best, which made me decide to go with them. The rep was efficient, knowledgeable and gave me what I needed. Everything was explained and when the paperwork was sent over, everything was exactly how they said it. We usually make the payment over the phone and it was easy. I’m very satisfied with Endurance.
Reviewed Feb. 11, 2021
The Endurance rep who helped me was very knowledgeable and pleasant to talk to.
Reviewed Feb. 11, 2021
Endurance is pretty comparable to the coverage that I already had.
Reviewed Feb. 10, 2021
I heard Endurance helps you when you need help. Some of the competitors give you a hard time on paying claims. Even the places that fix the car will tell you about some places like, “Oh, no. This place, they never want to pay a claim. Somebody needs something as little as a water pump, and they’ll come out here-- and they pay their field guys like $100 an hour or something. That’s all that the thing costs and they’d be wasting our time always sending somebody out for the smallest thing. They don’t care for paying.” When I compared notes, Endurance was like the one that was most likely to do right. I’m not rich, so when I send my money somewhere, I like to get a service. The Endurance rep I spoke with over the phone was great.
Reviewed Feb. 10, 2021
I went on to some website, filled out some questionnaire, and it recommended Endurance. I called in twice and both people that I spoke to were great. They explained the coverage as detailed as I understand it.
Reviewed Feb. 10, 2021
I told the rep what I was looking for - something that I could afford. So, she said, “This would probably be good for you,” and I just agreed. I liked the no sales pressure. Endurance was very helpful.
Reviewed Feb. 10, 2021
It was fine when I was discussing with a rep about my warranty options.
Reviewed Feb. 10, 2021
I signed up with Endurance about a month ago. Their policy options sound pretty good. I’m a retired mechanic. I know what the expenses are, so it'll be all worth it if I have to use it.
Reviewed Feb. 9, 2021
I liked the rep's patience and professionalism. It takes me a little bit more time to ask questions and they were very understanding. Everything so far sounds good. They did say that they would work with the car dealership that I go to.
Reviewed Feb. 9, 2021
Endurance had one of the good reviews that I found on Google, which was why I chose it. The experience with the rep was good. He explained all the benefits I'll be getting and the different plans that were offered by Endurance.
Reviewed Feb. 9, 2021
I have a bumper-to-bumper, 25-month warranty on my truck when I bought it. I didn’t know if they were gonna notify me or not but I wanna be protected. So, I added Endurance so that I will never be without it. When I chose them, I typed in extended car warranties and four companies showed up. I was looking at Car Care. I see them advertised all the time but they were all in there together. When I punched a button, Endurance showed up and it was good with me. Everybody I talked to was very friendly and explained everything. They told me everything that was gonna happen. They did a good job. I’m waiting for Endurance to take my first monthly payment. I’m trying to get settled down. I just went on social security and I wanna get all my stuff lined up because I may change the car that I put it on.
Reviewed Feb. 9, 2021
The experience with Endurance when I signed up was okay and dealing with the rep was fine.
Reviewed Feb. 9, 2021
We needed the comfort, the guarantee, and the support. Endurance had the proximity, closeness, and ability to use. The representative was very well-versed. I was well-educated on everything about what I needed to go to and the people that I need to talk to in regards to anything that would happen to the situation. The payment arrangement was seamless. Then the website was a lot easier to navigate than the VA force.
Reviewed Feb. 9, 2021
Endurance did a fine job. The rep called me back after I put a request in on the internet. He was very helpful and informative. He influenced me to purchase and did a good job doing that. But I didn't care for the person that he transferred me over to as much. She seemed to kind of have a chip on her shoulder. But it wasn't necessarily a bad experience with her. We just crosstalked a few times and she got annoyed with me.
Reviewed Feb. 9, 2021
Endurance was top-rated and their specialist was awesome. She helped me a whole lot as far as answered all my questions that I was concerned about and even helped me find a good deal. Purchasing the warranty was easy. The rep went through everything that I needed to and answered my questions too. As far as everything went, the rep did well.
Reviewed Feb. 8, 2021
They might repair small repairs... But my motor went out the customer service was horrible... Did not care one bit, took 3 weeks just to not cover it due to oil changes not being updated to Carfax... Wanted the garage to do the leg work for them... When I said, "Ok you denied the claim for fraudulent reason. I would like a refund on over a 1g dollars I paid in premiums" they refused and this was my first claim... Also I provided receipts from the small local garage. They stated the receipts wasn't sufficient. They needed 3 instead of 2. When I stated, "Ok I'll send the 3rd in" they said, "It wouldn't matter. It was denied.."
The supervisor was the most unprofessional person I've ever dealt with... Horrible company when needed... I know they'll try and spin this... They could have covered my repair which was 1900 to fix. I paid them 200 down and 96 a month. Really??? Horrible horrible scam company with no care whatsoever on a satisfying resolve. NONE... FRAUDULENT WARRANTY CO.
Reviewed Feb. 8, 2021
I looked at the reviews of Endurance and that was what determined how I was gonna go about with Endurance. Some of the car dealers where I bought the car wanted to sell me an extended warranty. It was also Endurance. Everything is covered should occasion ever arise. Their rep even offered us a $200 spending card for signing up. We haven't gotten that though. But she was very friendly, very helpful and she wasn't very condescending at all.
Reviewed Feb. 8, 2021
The representative didn’t explain more about everything the warranty covered and the benefits of the package. He was more worried about rushing through to try to hurry up and get me to sign up. I'm just knowledgeable about vehicles and car warranties, so I knew the right question to ask. But if it was someone else who was not as knowledgeable, then they probably wouldn't have known the correct questions.
Reviewed Feb. 8, 2021
The guy I was talking to sold me Endurance. It was something I couldn't refuse. They gave me a promotional deal and the signup process was kind of easy. I told everybody to get it.
Reviewed Feb. 8, 2021
I bought a new vehicle and I wanted an extended warranty. I did my due diligence to research online and it said that Endurance was the top one. It was very simple, easy and straight to the point purchasing the coverage. The rep gave me different options and I went with the one that was best for me. Endurance was perfect for me. It might be perfect for you.
Reviewed Feb. 8, 2021
We bought a Toyota for our granddaughter and it's a 2012. They're good cars, but things can always go wrong. We have done a lot of work on it. But due to its age, we thought we just need to be prepared for something major. She's at college, and we didn't want her stranded. We thought it was a good idea to get the warranty. I did my research and Endurance came out top. No company is not without its problems, but it seemed to beat the others. The rep explained everything and did it very well. We knew exactly what we were getting in for.
My only minor issue for the whole thing was when you get onto these automated phone systems, they can be very frustrating when you're tossed from one number to the other. It was "Press this number for that. Press this number for this." And it gave you the runaround. But I eventually got to talk to a human being and she was very good. She solved my problems and corrected everything for us. In the end, it worked out fine. The day we took out the insurance, we had some issues with the brakes, which we took care of because the 30-day grace period was in operation. But so far, it has been good.
Reviewed Feb. 8, 2021
I decided to go with Endurance because of the discount they gave me. It was very professional dealing with them. I found them on the internet and the ladies were very pleasant and nice.
Reviewed Feb. 7, 2021
I checked Endurance online and somebody ended up calling me back. That person filled in the blanks and I brushed them off. The rep called back again the next day and he just wouldn't stop. He yanked on my coattails until I turned around and paid attention. The more I listened the more he sold me up. The warranty I got with them covers everything from the motor, transmission, and the rear end. Whenever I had a question about the warranty, the rep would answer it. With what the world is going through with COVID, nobody has extra cash to be wasted. So, I'd rather have this warranty and not need it than need it and not have it.
Reviewed Feb. 7, 2021
In terms of interactions with Endurance, everything was fine. It was professional. Also, the guy was friendly.
Reviewed Feb. 7, 2021
I talked to Endurance and it was with a range I could do. The rep was fine when I signed up and answered all my questions for the most part.
Reviewed Feb. 7, 2021
Endurance explained a lot of stuff to me that I wanted to know. They did a good job. I liked the way they said that they take care of oil change and tune-ups. I'm very satisfied so far. They have to just make sure that they mean what they say.
Reviewed Feb. 7, 2021
When I was talking to a representative, Endurance made a lot of sense in reference to how they could take care of my vehicle if anything would happen to it. I had an excellent experience. Making my payment wasn’t difficult but I wish it could have been a little lower.
Reviewed Feb. 7, 2021
I am covered by another company, but they suck. I don't want to even call them because I had a problem with the vendor. The mechanics say that the axle needed to be changed, but they said they didn’t wanna change it. I fixed it myself, out of my pocket, but I didn't want anything. I checked Endurance online and they got good reviews. The representative was good and she explained the coverage very well.
Reviewed Feb. 6, 2021
Endurance's reps are very good. The person I spoke to already knew everything and explained things to me from A to Z. Go ahead and get Endurance. You're gonna do the best. They just paid for my car.
Reviewed Feb. 6, 2021
My husband did the research but after looking at all of the options that Endurance provided, I went ahead with it. The rep was very knowledgeable and answered any questions that I had. I’m approaching my 30 days and everything has gone good. I look forward to working with Endurance.
Reviewed Feb. 6, 2021
I looked at and compared three companies. I ended up with Endurance because they explained to me the benefits. With the girl I spoke with the first time, that didn't go that well because I asked for some email or something to show me what I was buying and I never really got it. But the second time, I talked with a different person and he explained things better. He emailed me some things too. I just got Endurance and it's okay.
Reviewed Feb. 6, 2021
Once I searched out the guy from Endurance Auto Warranty who I spoke with, he gave me good quotes and more coverage.
Reviewed Feb. 6, 2021
Endurance has more to offer as far as what can be fixed and what can't. Making payments for my policy has been great. Working with their rep was a great experience too. I could understand what he was talking about. He explained everything.
Reviewed Feb. 6, 2021
I liked the price of Endurance, the service I would get, and the customer service rep that helped me. The rep was really detailed. She was really nice and she answered whatever questions I asked. Someone else came on the line, ensured everything I was getting, and told me all the services. The rep also said I was supposed to receive a welcome package but I haven't gotten that.
Reviewed Feb. 5, 2021
Endurance had the best rates. Their process was easy. It went fast. The rep I worked with over the phone was a great person.
Reviewed Feb. 5, 2021
ConsumerAffairs suggested Endurance as number one so I contacted them. I talked with someone over the phone and that went smoothly. I purchased the warranty and the signup experience was good. That went along easily. And the payment process was okay because they put it into monthly payments that we can manage.
Reviewed Feb. 5, 2021
I looked at warranty company ratings and Endurance was the first company to call me back. Their rep was very nice and he gave me all the information up front. Then, I could ask questions. I like things that are very factual. So, him giving me all the facts was really helpful.
Reviewed Feb. 5, 2021
Endurance was referred to me by a friend and I got it for another car I purchased. Everything was good when I signed up. The rep answered all my questions and went through everything in detail. He helped me understand it. I gave Endurance our payment method and they let me know the date that it will be drafted out.
Reviewed Feb. 5, 2021
Working with Endurance's rep was okay. I got a policy for my wife's car from them and we're satisfied so far. The price was reasonable.
Reviewed Feb. 5, 2021
I contacted Endurance and they said they are the best one for my needs. Their reps sounded knowledgeable. Also, the initial payment was easy.
Reviewed Feb. 4, 2021
The Endurance representatives were very good. Everything was really well. They were explaining everything to me, so it was good.
Reviewed Feb. 4, 2021
Endurance Auto Warranty explained everything and was nice so I figured it's the only most practical company. I just gave them a credit card to make payments and it was easy.
Reviewed Feb. 4, 2021
I talked to an Endurance salesperson and he was very informative. Before I went with them I had Guardian and with them, I didn't have the little card that has the numbers on it that goes in my wallet. I have that card with Endurance. One thing that needs to be done on their membership card and contract though is that they need to tell me what level I am. I'm preferred, which is top of the line but it doesn't say that on my contract and on my card. Other than that, the contract reads pretty well. Endurance pays for an oil change and almost routine-type maintenance.
Reviewed Feb. 4, 2021
The rep that we spoke to was very informative. With the way he explained the service, it was something that we were definitely going to need because our vehicles were getting older. They were also really good with the follow-up. I needed to provide some more accurate information, so I received a follow-up message to make sure that I'd get it over to them to update it in the system. Overall, I’m happy with Endurance.
Reviewed Feb. 4, 2021
Endurance was the third company we looked at and we got them as they had better prices. They were pretty clear about the services too. We had a good interaction with their reps and they were straightforward. They gave me a couple of discounts. Check out Endurance.
Reviewed Feb. 4, 2021
I liked the experience I had before with Endurance on my truck. We put our car on their warranty and the reps were very knowledgeable, cordial, and informative. I really enjoyed them researching anything that I had a question on and being able to answer my questions. They had a lot of experience dealing with the vehicle I was going to insure. Endurance competes with any other auto repair insurance that's out there.
Reviewed Feb. 3, 2021
Endurance came up as the top choice during my internet search so I called them. I was very pleased with their rep. He was able to help me quickly and he explained everything very well. We decided to take out a policy with them. My husband is a veteran so we were given some discounts. Our experience went well. Endurance was what I’m looking for and I appreciated the quick response when I was looking.
Reviewed Feb. 3, 2021
At Endurance, everybody’s been professional.
Reviewed Feb. 3, 2021
Purchasing the extended warranty was really smooth. We were signing the papers for the loan of the car in the bank and they didn't offer the extended warranty. So, I just quickly went on my phone, found something, and Endurance came up. The whole process took a short period of time. The Endurance rep run through every single thing that was covered but he did it very quickly. I took some notes and it was good. The rep gave me two different discounts as well. It was a fast and easy experience. It was perfect and the man that helped me was very helpful.
Reviewed Feb. 3, 2021
I decided to purchase their warranty and it was great with their customer service team. I'm hoping that if something does go wrong, everything works out.
Reviewed Feb. 3, 2021
All of the assistance that Endurance was offering with the warranty really interested me for its price. I also called Ford and asked them if Endurance was a good recommendation. So it felt like Endurance was reliable and I made a good choice. Their reps were really patient and informative. They were willing to answer all my questions, explained everything that went through with it, and explained my options payment-wise. The payments were very easy to make. I just offered my card information and then it would come straight out of there every month.
Reviewed Feb. 3, 2021
I haven't gotten any paperwork from them to see what I'm covered. It's been about three weeks. I'm about to call them up and cancel because it shouldn't take that long to get a contract out.
Reviewed Feb. 2, 2021
Signing up with Endurance was easy. The representative I spoke with was very nice. I thought I was gonna get something in the mail though, but nothing is physically in my hands so I don't have anything to look at and read. I don't have a computer to pull it up on. I got a letter from them saying, “If you need this, call this number. If you need this, call this number.” That part I found to be very not personal enough.
Reviewed Feb. 2, 2021
I'm an insurance adjuster so I drive a lot and put miles on my car very quickly. I bought my car about a year ago and in 3000 more miles, I'll be completely out of factory warranty. So I needed an extended warranty. Endurance Auto Warranty was able to include my lift kit and everything on the coverage that I wanted. The price was pretty reasonable for the extension of the years and the mileage. The customer service was good. The representative was very informative and he got everything taken care of for me.
Reviewed Feb. 2, 2021
I signed up with Endurance and I got my contract today. I went on the computer and found the $500 rewards thing that they have. I was not impressed. Originally, I told the guys, "I can't use what you're telling me it'll provide. All I can use it for is groceries. Can I use it for that?" The rep said yes. I said, "How would I do that?" He said, "You'll get a card." What I thought he meant was that there would be $250 on the card and that would cover my expense for signing up with them.
I thought, "It's time to cover the car, so let's do that." However, I called and I said, "I don't like this. I can't use what you've sent. You misrepresented this card that I was going to get." I explained why and the lady I talked with said, "We can make an adjustment there. We can make this easier on you and we can send you, after you've decided to stay with us and made your first month's payment, a debit card with $150 on it for you to use." I said, "That makes it short right now, but I guess we can do that." I haven't decided whether to take them up on it or not. I'm upset because I feel that it was misrepresented and I wonder how many other things will be misrepresented.
Reviewed Feb. 2, 2021
Endurance was rated 5-stars on the internet. I purchase the policy and that took an hour on the phone. The initial contact was excellent but there was a hiccup on the second part. The one guy that I spoke with was extremely rude in the beginning. But I stood my ground for about 30 minutes on the phone with him and wouldn’t give in. He finally lightened up a little bit and he knew he couldn’t push me around. Endurance ended up working that hiccup out. They were very helpful and everything went fine.
Reviewed Feb. 2, 2021
Endurance Auto Warranty was the best fit for my truck. Their rep was very friendly and setting up the payment plan was very easy.
Reviewed Feb. 2, 2021
Endurance seemed like they had the benefits that I was looking for so I went with them and signing up was very easy.
Reviewed Feb. 1, 2021
Endurance handled everything pretty cool. I learned some new things after I purchased the warranty that I wasn't told about but overall, the customer service was okay.
Reviewed Feb. 1, 2021
I looked at some of the reviews and Endurance had a C. Despite that, they had some better comments than the other companies. I signed up with them and the up process was easy and simple. They just asked me some questions. The rep was fine too. Before we make a claim, we have to wait a month.
Reviewed Feb. 1, 2021
Their rep was really friendly and helpful. The purchasing process went really well but my husband thought their coverage was a little on the expensive side.
Reviewed Feb. 1, 2021
Dealing with Endurance was okay otherwise, I wouldn't have signed up. I've made the first payment of around $189 and it's $85 a month after that. The payment was easy to set up. I just have to make sure that I have the money to be able to do it.
Reviewed Feb. 1, 2021
Endurance was the first to call me back, which was why I went with them, and I still have one more payment on my down payment to make. The little discount thing that they sent is unusable for me because there’s nothing when I’m on my way and nothing online to use it for. Other than that, the purchase was fine and smooth. The only issue I have is the waiting period before you can use it. You have to wait 30 days and 1,000 miles. If I’m paying for a service, I should be able to use it right away regardless. If my daughter drives that car and her transmission goes out today but I don’t make that 1,000 miles, it’s a waste of money.
Reviewed Feb. 1, 2021
I had another company but things didn't work out. They're supposed to take care of customers but that didn't happen that's why I ended up moving on and chose Endurance. It was excellent with the reps. They treated me like I was family.
Reviewed Feb. 1, 2021
The representatives from Endurance seem to be very professional, very good, and nice people. They did pretty well on offering their promotions and personalized payments. Right now, I'm reviewing the contract and I have a couple of questions for the rep, so I have to call back and I'm sure he'll be very helpful.
Reviewed Jan. 31, 2021
I understood things very easily when I spoke to their reps. Everything was excellent with their service.
Reviewed Jan. 31, 2021
Endurance's reps were great.
Reviewed Jan. 31, 2021
They were polite and knowledgeable. Sometimes, I couldn't hear the rep but he was very patient with me. It was a quick and easy process. I'm waiting for my paperwork to come in the mail but everything was good. Endurance is the perfect place to go if you need an advanced warranty on your car. I will tell anybody that needs extended warranties to go through them.
Reviewed Jan. 31, 2021
I started to look into different companies and people were pushy. It was a little difficult because they weren't explaining everything. But with Endurance, it was so much easier. I was calling just to get information, but then I had a person call back from Endurance and he persuaded me because he was very helpful. The rep gave me so much more information than anybody else did, and more information from the first person I talked to from Endurance.
Reviewed Jan. 31, 2021
Endurance seemed like a better price than the other quotes I got. I spoke with their rep and that was fine. I picked a plan and they upgraded me. The payment plan was easy. I had a very good experience signing up.
Reviewed Jan. 31, 2021
The Endurance reps were very informative and they explained the coverage very well. They were very nice and didn't mind answering questions. Endurance covered everything, even the yearly inspection. There were also two new tires a year and making a payment towards the coverage was good. Overall, it was excellent customer service.
Reviewed Jan. 31, 2021
Endurance's customer service did pretty well. They got me to buy the warranty.
Reviewed Jan. 30, 2021
I looked Endurance up online. It was one of the top-rated ones. One of the reps was repetitive of what the other one said. And then, it took them forever for them to get all that done that day. When I started looking at those documents, it's a lot of stuff excluded. And I said, "I really need to get somebody else to look at this." It has to be a 30-day waiting period plus 1000 miles. Both have to occur.
Reviewed Jan. 30, 2021
Endurance's reps answered all my questions about coverage. They were pretty efficient. But currently, I'm still waiting for something from them about my policy.
Reviewed Jan. 30, 2021
The Endurance representatives were good and nice. Their guy told me how much the policy was gonna be. It's a little expensive but I will have to try and keep it.
Reviewed Jan. 30, 2021
The representative was wonderful and for the most part, explained the benefits and how the claims are filed.
Reviewed Jan. 30, 2021
I spoke with two different people and it was an easy process. When I went back online, I looked at some more of the reviews and they weren't good. I tried to call Endurance back to ask some questions 10 minutes after I purchased and they said, “Oh, you can't talk to anybody. You gotta call them another day.” I said, “I'm talking to you now. Why you can't answer my question?” That's the only thing I felt that was kinda suspicious.
Reviewed Jan. 30, 2021
Endurance had a good deal. They are great.
Reviewed Jan. 30, 2021
Endurance caught my eye as far as being affordable and yet still getting done what I needed done in case of an emergency or if I did need repairs, without breaking the bank. The reps were nice and very informative. I wasn't sure if I had received the copy of the contract or not. But they had mailed it to me. Their customer service and the support techs are good with it. My overall experience with Endurance is good and I have no complaints. I haven't had a problem with the representatives or customer service or tech support.
Reviewed Jan. 29, 2021
I’ve been calling them to see when the insurance starts and also how much the payment is going forward, what’s covered or what’s not. Everything is covered, but the battery is not. Everyone I talked to was professional.
Reviewed Jan. 29, 2021
I am impressed with Endurance Auto Warranty. I found them on an internet search. From the word, hello, this conversation was easy and made sense. The young lady I spoke to was very knowledgeable, caring and explained my policy really good. Easy to understand. The coverage is far more for less money than a competitor. I’m thrilled that I made the switch to Endurance.
Reviewed Jan. 29, 2021
Endurance's reps told me all the information on what I needed. They worked with me on what was covered and made the warranty affordable for me. It was pleasant talking to them.
Reviewed Jan. 29, 2021
The reps were nice and thorough but they talked really fast. You're trying to fit a whole lot in in a really short period of time. But they emailed me all of the details which was good so I could look over it afterwards. They also answered whatever questions I had. I was happy with it.
Reviewed Jan. 29, 2021
I decided to sign with Endurance after talking with my father. He said that was the best extended warranty company. Their rep spoke to me about the warranty coverage for the car and he was very pleasant.
Reviewed Jan. 29, 2021
The reps of Endurance were really nice. They explained everything and told me what my benefit was gonna come with it.
Reviewed Jan. 29, 2021
Endurance did a wonderful job and I couldn't ask for better. I really recommend it.
Reviewed Jan. 29, 2021
I probably talked to at least eight different places and after doing my own research online, I narrowed it down to three. I was on Facebook and something came up on Consumer Reports and I was looking through it, and Endurance was one of the ones on my top three. I liked their presentation and the way they explained everything. The rep was reading from a script but he did very well. The second gentleman I spoke with had a smooth, calming voice.
My experience was long so it was difficult for me to purchase the protection not because of who I went with, but because I made sure I went with a reputable company that I was comfortable with. But it was easy dealing with the people from Endurance. People should shop around and know what they want and need. Endurance didn’t feel like they were trying to sell me anything. They were trying to do what was in my best interest. This would be a a place where you could go and have your questions answered honestly and feel comfortable for a product that you're choosing.
Reviewed Jan. 28, 2021
I went online and looked for the possible best whole-car warranty. I bought two warranties with two lesser companies. The number two company and number three company. Number three company really sucked, so I went up to the number two company, and they weren’t better than number three. So, I figured I'd go to the number one company, hoping that this would work. I called Endurance and talked to the salesman. We talked about things that weren't covered that I wasn't happy about with my previous company, and they covered it. I'm hoping they're better than my previous one.
Reviewed Jan. 28, 2021
Everything went great with Endurance. I had several questions and the rep answered every one of them to my satisfaction. I took the car and got an oil change and the oil change went fine.
Reviewed Jan. 28, 2021
Endurance's rep was very good. I feel good about how the coverage was explained to me. My extended warranty is not that expensive. It's only 2,600. They did a payment thing so it's only around $100 a month. I'm very satisfied and I'm gonna buy another one here when I get back into town next week for my daughter's car.
Reviewed Jan. 28, 2021
When I asked questions, I liked the way that the reps from Endurance answered them. Some of the other competitors were pushing me to go ahead and do it that day. The rep from Endurance and I made arrangements for him to take out the second payment on the third day but they tried to run it on the day before that. Other than that, the experience was okay.
Reviewed Jan. 28, 2021
My claim for the alternator was covered by Endurance Auto Warranty. But when there were shop supplies and everything like that put in, I was told that Endurance wouldn't pay for it. So my bill ended up becoming $175 and then Endurance's bill was reduced to $110. I was expecting a deductible, but I wasn't expecting any extra cost on it. Work was going to be done on an alternator and I didn't understand why I had to pay for the shop supplies. Although another service was also performed, I didn't think all the 75 dollars was due to shop supplies. So at the moment, I'm in the same predicament I have been in with my previous extended warranty company. I called Endurance and I was put over to claims. That was where I understood that there was more coverage that I did not have. I thought that I was in the top tier with the coverage. But reading the contract, I saw that there were two levels and I was in the lower level.
I have a truck that I use to get myself from point A to point B all day long with the maintenance work that I do and I need dependability. I just came from another major mishap. The starter and the flywheel didn't like one another so it cost me 1500 hours before I got the extended warranty with Endurance. So this truck is getting a payment out of me no matter what. But I'd still recommend Endurance but I'd just tell people to go with the upper coverage.
Reviewed Jan. 28, 2021
Everything went fine when I purchased with Endurance. They sent me a copy of the policy. They told me I have to pay $100 a month, which is okay. They told me what my deductible would be should I utilize their services and they told me that it takes 30 days plus 100 miles of driving the car before the policy takes effect. I'm at 881 miles.
My vehicle is 11 years old. I previously had a vehicle warranty with Delta Auto and when I tried to submit a claim, they wouldn't pay for anything. When I was driving on the highway, I came off the highway and the car would shut off. I took it to the dealer. They said it was a computer issue. They wouldn't pay for that. I had a radiator which needed a part, which cost me like $800. They wouldn't pay for that. When I contacted them, they told me the car was covered from front to back. But then after I submitted the claim, they said it doesn't include any computer parts. The warranty only included things that would help the car to run. I was really annoyed because when I spoke to the agent that is not what they told me. With Endurance, I was really very comfortable. The representative was very friendly and very thorough with the presentation. So I was very comfortable with it. Otherwise, I would not have proceeded to go with the policy.
Reviewed Jan. 28, 2021
I started out with my older Cadillac that my dad bequeathed to me, and I bought Endurance. We had a few little problems with the car and Endurance was there for us all the time in order to get the vehicle repaired at the dealership. This one that we have now is a 2014 and the warranty is up on it. I bought Endurance again since I've had no problems with them. Everything has worked fine and the $100 deductible is not much. When I go in at the dealership, I go to the service manager and present to him the Endurance contract. He'd say, “Let me make a quick phone call.” He'd come back and say, “Everything's all set. I'll order the part. It'll be in tomorrow afternoon, and we'll put it in.” When the warranty on my truck is up, I’ll probably go with Endurance to get it covered also.
Reviewed Jan. 27, 2021
The rep was very courteous when I signed up with Endurance. The extended warranty is important because you’re always covered and I would recommend it.
Reviewed Jan. 27, 2021
I read these glowing reviews on how easy it is to sign up for Endurance...wait until you need something repaired. I'm still in the process of working my claim, but so far it has been nothing but a headache and it would appear, a waste of money on my part. First was the receipts for oil changes, sent in 3 times each time a different excuse as to why they needed to be resent.
Then, tire modifications...the problem I'm having is a knocking in my engine not a tire issue. When the inspector went out look at my car at the repair shop it was noted I had 215/60 R16 tires, not the 205/65 R16 that came original with my car. Endurance said I had to pay a $500 modification fee because I didn't have the proper tires, my question to the agent, what does that have to do with fixing my engine problem, her answer, "it doesn't have anything to do with your issue, however you have to pay the fee in order to move the claim forward." I asked to speak with a supervisor.
Because I am without a car, after day of waiting for a supervisor to call me back, I decided to go ahead and pay the fee and argue the facts later, because as I said, I am without a car and I wanted to get the repair process going. After getting off the phone with Endurance and paying the "fee" about an hour later, I receive a call from the repair (the dealership where I purchased the car), he explains that Endurance now wants them to tear the engine down to determine what is causing the knocking, at a cost of $650. If the cause of the knocking is covered, the cost will get rolled up in the total repair cost. But I would imagine after jumping through all the hoops...
As of 4 PM on 27 Jan 2021, I still have not received a call from a supervisor to explain to me why I needed to pay a tire fee before having them move forward with fixing an issue with my engine. In the meantime, I am still without a car...if the first time the inspector went down to look at my car if he would have spent more time looking at engine and not my tires, perhaps my repairs would be under way by now. I'll keep you posted...but I'm not hopeful.
Reviewed Jan. 27, 2021
Endurance Auto Warranty was the top listed extended warranty so this was the one I went to. Their customer service was fine.
Reviewed Jan. 27, 2021
I called Endurance and unlike others, they were willing to give me a chance to vet them in terms of speaking to other people, such as mechanic shops, and give me a chance to make a decision, as opposed to telling me that it was a now or never situation. I chose their warranty and when I was making the payment, I was talking to the agent on the phone while I was driving. As soon as I pulled over, I was able to complete the payment without any hassle.
Reviewed Jan. 27, 2021
The rep was helpful when I bought the warranty. It was an easy process.
Reviewed Jan. 27, 2021
Everything was wonderful and perfect with Endurance. The rep I spoke with over the phone gave me so much stuff. I was like, “Man, I need to sign up for that right now.”
Reviewed Jan. 27, 2021
Everybody at Endurance was good. They're very friendly, very knowledgeable, and very reasonable. It was a very good experience. This is the second time I've purchased an extended warranty for a vehicle. And both times, everybody was perfect. It was the perfect call. Endurance is a good deal. The packages are very reasonable.
Reviewed Jan. 27, 2021
The rep was excellent. I’m thinking about calling back. I may want to get a bit more than what I have. But the service and purchasing went well. I like Endurance. I’d recommend them.
Reviewed Jan. 27, 2021
The people from Endurance were very helpful and friendly. They answered all the questions I had. It was great dealing with their rep and making the payment for the coverage was very easy. I just gave them my credit card information.
Reviewed Jan. 27, 2021
It was wonderful with the Endurance rep. He did a good job and everything was easy.
Reviewed Jan. 27, 2021
When I went online to look for a policy, Endurance's people responded back. I have done some research with some of the policies that were out there. I have taken the time to read the comments of the people who had the policy, and Endurance's was rather reputable. In talking with the lady that helped me write the policy up, she was very explicit. I asked questions regarding things that I was concerned about to make sure that they were covered and they were answered correctly.
The only thing that I was a little disappointed on was when I built the policy up, because I put policies on both of our vehicles, I had to break the down payment into two payments. One came out on the 5th of the month, and then the next one came out on the 15th. I requested that from there forward, that my payments would be taken out on the 15th. And I was under the assumption that was what we had set up. When I went to balance my checkbook last week, I was shocked that they had taken them out. It was taken out around the first part of the month. And I had not scheduled it.
Thank God I had enough money in my savings account to cover that unexpected withdrawal so I didn't go into overdraft. The rep told me even if they refunded the money, it would have taken 10 days. So, I hope that that has been clarified now that it would be taken out on the 15th of each month. Other than that, I was very satisfied. I referred Endurance to my son and he took a policy out.
Reviewed Jan. 26, 2021
The rep at Endurance was knowledgeable. However, when I tried to get my coverage for once a year, my oil change, they called up the people that were gonna change my oil. They told them I wasn’t able to get my oil changed because I didn’t have enough mileage on my car. I had to have 100,000 miles, to even get it. Some of them know what they’re doing, some of them don’t. But I’ve only been with them for about a month and so far, so good.
Reviewed Jan. 26, 2021
I never got my pamphlet from Endurance Auto Warranty. I would have thought that it would have come in within the first week. They only gave me a month to make a decision if I wanted to cancel but they never gave me the plan and I couldn't even log into my account. They sent me an email with the account information. When I used it, it didn't work. I just call and I pay off the phone or I send in a check. The person that I was talking to taught me how to look it up when I first got it because he said that I wasn't gonna get it within the week. So I was able to look it up that first time but when I purchased something, I'd be expecting to get everything that would come with it. They also said a week so I was expecting a week. But it's now two months. So it was not a good start.
I was going to cancel the coverage with Endurance because I had a better offer. Then I spoke to one person who told me that she could change my monthly. But I didn’t see the monthly change and I didn't see a change after the next bill. So I'm wondering if it is all talk just to get people in. Other than that, I noticed that Endurance had a better offer for the term that they were giving me versus the other lifetime terms. So it wouldn't make sense to leave Endurance.
Reviewed Jan. 26, 2021
Based on everything that Endurance serves and their prices, I went with them. It's easy to make my payments.
Reviewed Jan. 26, 2021
My car has over 100,000 miles on it. I believe in buying good cars, but cars break. So, I went through a service online. I was considering a company through the credit union, and Endurance was one of those. They called me after I requested a quote online. The rep was very convincing. But I've since learned that I felt like the company misrepresented rather. I had a claim, and they didn’t cover it. They found a loophole essentially. Supposedly, it covered seals and things of that nature. I had an issue with the water pump. The water pump is covered, but not the seal on the water pump. It was so weird. I just cancelled it, and got my money back.
Reviewed Jan. 26, 2021
A lot of people had been calling me about the warranty but they just didn't sound right. I would tell them a certain thing and they would change it up. But the guys from Endurance just came out and asked me a few questions like how many miles and if the car is in good condition. I let them know it was in good condition and they just told me what they had to offer. I liked the way they weren't pushing me, and they were very pleasant and friendly. I'm a simple person and you have to really explain stuff to me. But I understood them really well so purchasing the extended warranty went very smoothly.
Reviewed Jan. 26, 2021
The rep I talked to explained the coverage and asked me if I had any questions and what I wanted to know. The signup was real easy.
Reviewed Jan. 25, 2021
Their rep handled the concerns I had good. It was pretty well covered and he explained it real well. Then, he got it set up on a payment plan. I was happy with that.
Reviewed Jan. 25, 2021
I purchased Endurance for my 2015 Ram 1500 EcoDiesel. It went pretty well. From checking around, it looked like Endurance had the best price.
Reviewed Jan. 25, 2021
Endurance is a good company. They're number one. The rep was very knowledgeable and friendly. That made me feel better. Even when I got my papers about everything, he was right on point.
Reviewed Jan. 25, 2021
The rep was informative and he negotiated between my husband and I. Setting up the policy and getting it going was okay.
Reviewed Jan. 25, 2021
Signing up with Endurance was quick and easy.
Reviewed Jan. 25, 2021
They got me what I needed, so I signed up for my policy with them. I like that they cover things and their deductible is real low.
Reviewed Jan. 24, 2021
I was looking for insurance because we got my youngest a car. I added that car for him then I added my truck and then Endurance needed more information about my truck. I have not sent it yet. I'm upset about that. I expected to get some policy, which they said they were sending in the mail but haven't really received anything either online, as far as seeing it clear as day and the coverages and it's been a while now. I was going to get ahold of them and ask them, to see what was going on or end up just cancel the policy anyway, because I know my truck isn't covered yet with the other information they were requiring.
Reviewed Jan. 24, 2021
They're a little bit more expensive, but they are rated one of the highest in the nation. They were very helpful. They were good to get me signed up.
Reviewed Jan. 24, 2021
Getting the policy with Endurance was fine. But it seems like some of the stuff we talked about that's supposed to be covered is not being covered. I have a vehicle in the shop now that we've been trying to fix and they keep denying everything. Our experience with customer service has been really good. The only problem we've had is getting the inspector out to approve the claims. We had to call him out three different times before he finally showed up. They tried to deny the claim and closed the case before he even inspected the vehicle. So, we've been fighting with that.
Reviewed Jan. 24, 2021
I did a little research and I googled top extended warranty company. Endurance was one of them. My dad is already a client of Endurance, so that made it even more compelling to sign up with them. When I signed up, I was issued the new thing that they rolled out and there were some added benefits and features that weren't in some of the other ones. I was happy with what was issued to me. The guy who discussed the product with me worked on cars at a point in time and he had some knowledge of some things that were pretty interesting to me. I asked him how can they know if the repair that the customer needed didn't happen a month prior to initiating the claim? He let me know that on the newer vehicles there's a date and time stamp. His knowledge in that regard was pretty impressive, his knowledge in that regard. It was pretty seamless. It was super neat.
Reviewed Jan. 24, 2021
The Endurance rep explained a lot of stuff to me, how everything was supposed to go when in the future, anything happened to the vehicle. He was helpful. It was good signing up and it was easy to make payments towards the policy.
Reviewed Jan. 23, 2021
I like the services that I could take advantage of. It seemed like a good deal. The rep that I dealt with was very nice. It was a good experience overall. Endurance helped me a lot. They walked me through the process. It's a great product and I'm glad I signed up for it.
Reviewed Jan. 23, 2021
They made my signing up very easy. I’m greatly pleased. But when it comes to making my payment, they always call my fiancé. They don't call my number. But other than that, they've been great. The first guy was really energetic. They had a nice little special going on at the time, so that really helped. I ended up getting a big discount on the warranty when I signed up for it and that worked out well. He told me everything when I have questions about the powertrain parts that are covered. They were knowledgeable about that. We ended up losing the call, so I ended up having to get somebody to call me back. They were just as polite and very knowledgeable about the information. It is what I look for when I'm calling big franchises and big companies. It’s so easy to pay anybody just to come to work but the person who really knows their job makes a difference in the company. People at Endurance hit the nail on the head with that one.
Reviewed Jan. 23, 2021
They were very knowledgeable, polite and friendly. They were very professional too. A lot of salesmen like to push and push and push and do the oversell more or less. But they didn’t do that. I told them what I needed and they got me what I needed. They didn't try to push other products on me that I didn't need. They were great. They got me hooked up. But I need to call them because they haven't given me any kind of cards to where I can use them.
Reviewed Jan. 23, 2021
Endurance Auto Warranty wanted my vehicle where others wouldn't. I went with them for their pricing. Their representatives were very knowledgeable and they had answers to all my questions. They’re very patient even with the consumer. They also gave me multiple terms. Overall, it was an easy process.
Reviewed Jan. 23, 2021
The rep I spoke with was very good. He answered all the questions and was very knowledgeable.
Reviewed Jan. 22, 2021
It was pretty easy to sign up with them. I have a $70,000 truck so having an extended warranty is very valuable.
Reviewed Jan. 22, 2021
Endurance's rep brought it home. He broke everything down to my wife. She drilled him by asking a lot of questions, wanting to make sure this is the right fit. He came right back. He didn’t even hesitate. He should be promoted.
Reviewed Jan. 22, 2021
I looked at reviews online and then the deal that was provided. If you took out the regular maintenance costs that Endurance covers, the final cost for the actual warranty was cheaper than anywhere else that I could get it. I got a few calls from a few different agents, so that was a bit confusing. But I was just working with one person at the end and everything was smooth. Everything was sent to me and it looks good.
Reviewed Jan. 22, 2021
Endurance's customer service is good. I called customer service yesterday to try to get a rental because my car is in the shop right now, but they said it wasn’t covered. They're helpful.
Reviewed Jan. 22, 2021
CarShield was charging me more than what Endurance charges. I purchased Endurance. Their rep did really good. He was very informative. He gave me more options than what CarShield did. They gave me rent a car, CarShield didn’t give a rent a car. I didn't receive my policy yet though. I would recommend Endurance because they offered more than CarShield. They offered discounts in hotels. There are a lot of things that I compared that CarShield did not offer at all.
Reviewed Jan. 22, 2021
The representative from Endurance was helpful and the experience signing up was good.
Reviewed Jan. 22, 2021
I was purchasing a used car, which was quite expensive, so I went around and got a warranty. I wanted to make sure I had protection on it. I found Endurance online and it had good reviews. An insurance policy is only as good as the company that writes it, so I went on the reviews from across the country. I saw that people had good things to say about Endurance, so that ultimately led to my decision to sign up with them. The process went well. Their reps streamlined it, made it painless, and explained some stuff to me. They were knowledgeable.
I’ve reached out to them since to ask them questions about some policy coverage and they fell a bit short on that end. I didn't have a terrific interaction with the person. It wasn't a bad conversation, but I didn't get the answers I was looking for. It was vague and the person wasn't very engaging like they were before with my initial sales call. Hopefully, I don't have any issues with anything if I need something going forward.
Reviewed Jan. 21, 2021
Everything was great during the purchase of the Endurance Warranty. I felt comfortable enough to go ahead and do it.
Reviewed Jan. 21, 2021
Endurance more friendly compared to the other providers. Their reps were very good. The package was explained very well and making the payments through credit card was easy.
Reviewed Jan. 21, 2021
I called up Nissan and Chrysler dealerships because I have a couple of Nissans and I have a Chrysler. I inquired about the best warranty to get and they all said Endurance was better than CarShield. Most of them didn't even accept CarShield. My purchase of Endurance was pretty straightforward and everything was explained to me. They were pretty lenient with the downpayment. Also, my first payment was due last week and I’m a little late with it. Endurance said that they were willing to work with me.
Reviewed Jan. 20, 2021
The gentleman sounded good on the phone and I went with what he said. Then he told me about a $500 reward for the diamond I chose, 250 at the onset for signing up that I would be able to go online and do some shopping and what have you, and then 250 after the third payment. Well, he failed to tell me that they were just discounts. It actually wasn't $250. I would have to purchase something in order to get it. Like for instance, if I purchase a $50 gift card, I would only get $5 off of that, so I would be paying $45. I couldn't use the incentive all in one.
I called back to ask about that and why I was told or led to believe that it would be something different. The guy was very rude. I asked a simple question like what's the next policy down and how much it costs. He went into a thing saying, "Well, why would you want to know that?" He gave me a very hard time about it and I just asked for the manager. Yet, he still wouldn't give it to me, so I never got an answer. I had to call back on another day and talk to a young lady and she gave me the information. The guy said the conversation was recorded, so someone should be able to look back and hear that conversation the second time I called them.
Then I read through the policy and there were certain things that I didn't like. For instance, no one told me about keeping records for the parts. It led to me believe that later on down the line and something happened with this car, and I didn't have the records with that policy, I would be denied. I stopped the direct debit coming from my account and I'm deciding whether I want to continue with that warranty or not.
Reviewed Jan. 20, 2021
Endurance reached out to me and I was pleased with the service, so I went in all for it. The rep answered all my questions and he was able to get me in the price range that I'm pretty comfortable with.


