Endurance Warranty Reviews

I just bought a new vehicle. The people in the BMW forum that I was going to recommended Endurance Auto Warranty. I have been with them since May and they’re good. Purchasing the warranty went well. They explained to me the benefits of the warranty and how to file claims. It’s also easy to make payments. I set it up and it comes out of my account. Endurance also told me that I can change the date of the payments. I called their customer service team and took care of some stuff yesterday with them, and it went well too. I plan to file a claim with Endurance and drive my car out to the dealership this weekend. When I try to start my car up, it's heavy.

I appreciated Steven's willingness to change the coverage to fit our personal needs! The company would have lost this policy due to cancellation had he not offered a solution to our situation. Great customer service that truly met our needs!

I was happy with Endurance. Customer service was amazing! Martin was polite, fast and efficient. I felt comfortable with explaining my situation and reason for canceling. Upon purchasing a new vehicle in the future I will definitely be calling Martin back to sign me back up.

I have my car which I've had since 2014 and I was coming up on my mileage. The rep at Endurance Auto was very straightforward of what she had and didn't give any options. So I didn't look into any of the other than what she had laid out. The payments were reasonable and I have it on the first of every month. Overall, the experience has been very satisfactory.

I had an auto warranty with another company and I wasn’t satisfied with the coverage that it was offering for what I’m paying for. I got a quote from Endurance and switched mainly because it has a lower price and better coverage. The protection specialist was outstanding and explained everything. So far it’s going good and I was so pleased I even mentioned it to a friend. I put in a good word for Endurance Auto.

I bought a Cadillac. I researched online and Endurance Auto Warranty was the number one out of the top 5 extended auto warranty providers. The vehicle protection specialist I talked to was great. He explained everything to me step-by-step. He also told me about how the warranty would work and what's the dealership that I should and should not take it to. I always take it to the Cadillac dealership. Endurance also gave me a payment plan that was easy. I only made that one payment which was the down payment and at the first of every month, the payments will be taken out of my account. I read the paperwork too and it was as easy as it would be.

My brother recently had work done on his vehicle and he had the extended warranty. He had been making regular and affordable payments and ended up having to utilize that service. I saw that there was a benefit and there was nothing that came out of pocket. All my brother had to do was provide receipts of maintenance he had done to the vehicle. It was like you are being rewarded for keeping records and doing maintenance rather than trying to catch on an insurance claim.

I’ve been with Endurance Auto Warranty for a month. I told the vehicle protection specialist what I wanted. He had it and gave it to me. It was great.

When I did a little research on the internet, Endurance Auto Warranty said that they were the best. My car didn’t have a warranty so I got one. I’m a brand new customer and I have no problem in making payments. Everything is fine.

After searching the internet, many were recommending Endurance Auto Warranty to be the best one. I had no problem signing up for Endurance; normal interaction, nothing fabulous but it wasn't poor. Payments are easy to set up on their website and I’m on auto-payment. Everything went okay and I'm waiting to use the claim. I don't really want to use it but if I have to then I hope everything goes well and they live up to what they claim.

I recently purchased a car and I’m still financing it so I wanted to get more protection. I searched for the "10 best extended warranty" on Google and the top one that came from Consumer Affairs was Endurance. Their rep was great and everything was good. Also, paying for the purchase was very easy. They just put an automatic payment through my credit card once a month. They also have great customer service and their price is fair.

Endurance Auto Warranty came with the vehicle when I purchased it. They contacted me when it was going to expire. I was supposed to cancel because the first person I talked to tried to talk me into something I couldn't afford and that was awful. I got no work, the price wasn't realistic and the terms were not good. But I called them back again and talked to a different person. They were able to lower the payments for me and I got a better rate now, something close to what I can afford. Hopefully, I can keep it going. Overall, they have a good office and they're willing to talk to me, listen to problems and solve them.

Martin was an outstanding customer service rep. to speak to. He was very knowledgeable about Endurance and very understanding and helped me any way he could after the first rep. I spoke with on 6-16-17. I didn't want to call back at Endurance but after speaking with Martin it has change my attitude about Endurance. Thank you very much Martin!!!

Service has been great. We have not had to call for assistance. Price was good for 6 years service. We liked the pay for 18 months then no worries from then on. We were covered. Talked to MARTIN today, had to terminate the policy because we leased a new car. He was very helpful, told me the refund amount, when to expect it and gave me some other valuable information regarding my new Nissan Rogue. Great pleasant service.

I called the claims dept. to get some questions answered. Spoke with Martin and received straightforward answers. I was able to resolve my issue. If you have concerns or have questions, call and ask for Martin. I highly recommend him.

I recently bought a used car and purchasing coverage with Endurance Auto Warranty had been a good experience. Their representatives were knowledgeable and pleasant. However, I ended up cancelling the contract within the first 30 days. Leading up to that, it was fine. But after, I did more research and found that the contract wasn't a wear-and-tear contract. Endurance is only going to cover what mechanics say is a defect and not something that is worn out and causing the failure. That's a big gap in what they're trying to sell and the service that they're trying to offer. The contract also favored Endurance way too much. It was too hard to figure out what I would be paying for and what I would get at the time of service. If friends and family asked me, I'd probably tell them to shop for a company that offers the wear-and-tear policy.

I enjoyed buying slightly gently used vehicles, especially leased ones, because they have to be well-maintained and they generally were. Usually, all the vehicles that I bought have a certain portion of their warranty remaining. But, as a protection, I always like to have an extended warranty for a little bit longer than just the remaining balance left on the manufacturer warranty if I can in case there's something that goes on.

I purchased a 3 year policy in full for a 2009 Toyota Camry. I drove the vehicle for more than a thousand miles to visit family and to my misfortune it started overheating after 32 days. Good Thing I bought a warranty right! WRONG! They treated me like I was trying to con them and quoted because the vehicle has corrosion on the area that broke that it is preexisting! This is crazy! That's how old vehicles break down over time and wear and tear! They refused my repair and I got my money back which was $1300 more dollars than the repair!!!! I have no idea what business model they are using but giving up $1300 doesn't seem smart. P.S. Another warranty company warned me that they might try this and I refused to listen...

Endurance is a typical bait and switch company that doesn't live up to what they promise you. They took my money. I filed a claim and they didn't want to pay it because of the wheels on my car which is completely unheard of. Don't trust this company. Don't be fooled by the reviews. They're a scam!!

My truck is a 2004 and I've got very little miles on it. It's also in real good shape and it's serviced all the time at Larry H. Miller Ford since the day I bought it. I've got real good records on it as well, and I've always had auto warranty. However, I didn't want the last one I had and it had been expired for five months. Then I went online to query extended warranties and Endurance Auto Warranty had some good feedback as far as reliability. It was reputable.

According to three different sources, Endurance was the largest, best known, and most efficient extended warranty agency in the United States. So I went with them when my old warranty ran out. Dealing with them has been perfect, though there was a need to explain what they meant by extensions and additions onto the vehicle since I didn't recognize the term initially. Also, it's a good payment plan from $116 change down to $91 a month.

I've got a 2016 Nissan Frontier and still got about 16,000 miles on the factory warranty. I got a letter from one auto warranty company that kept pressuring me and wouldn't get me the opportunity to shop around. Endurance have better reviews and views. I got in touch with them and the rep answered all the questions I've had. The process was quick, easy and painless. But I've had to start going six months and got 20,000 on it. I haven't filed a claim yet but I'm confident about the coverage.

My current warranty is supposed to expire in 100,000 miles. I was looking for the cheapest option and Endurance provided it for me. Their rep went over the details and possible options with me. He was informative, covered the basics for me and answered the questions I had so I decided to go for it.

I purchased a used vehicle that was out of warranty and I wanted to have an assurance in case anything went wrong over the next 50,000. I checked on the internet and Endurance Auto Warranty has a good record and the price was right. I made an electronic payment online. Also, their vehicle protection specialist was good and explained everything to me.

I bought a car that has a lot of electronics in it and computers, and I didn't want to have to pay out of pocket for crazy repairs if something happens to it. I decided to buy an auto warranty and Endurance Auto Warranty had the best deal. They covered more stuff, the price is right compared to everybody else, and they got really good reviews everywhere. The purchasing process was quick and fairly easy. I paid it upfront. The reps were good as well. I asked a bunch of questions and they answered it all.

I bought a car that's up at 120,000 miles. I looked into an auto warranty and according to Consumer Reports, Endurance was the best provider out there. They had good customer service and it's what I've experienced. They were also a lot cheaper than a lot of the competitors and they don't have problems filing claims. The rep was very informative and I like that they have one representative that I can call into and they'll get to know me.

The fact that this gentleman went above and beyond to help out was fantastic. He gave me a lot of info about the coverage and recommended the best one that fits my budget along with what type of car l drive. I appreciate the great customer service from Martin.

I decided to have an auto warranty on my car rather than try to sell or trade it in. I did some research and Endurance Auto Warranty was highly-rated by consumers and it stood out over other companies. So I went ahead and got them because I haven't had any major incidents with my car and it seems to be running well. I am sure that down the road, things are bound to happen yet. I don't want to pour a bunch of money into the car and I don't want it to get totaled over something relatively minor. I figured it would keep it on the road a little longer and Endurance provided me a bit of anxiety relief.

I got an older car and I needed some protection. However, the previous warranty company that I was with required a minimum of four hours labor before they would pay for a rental car. Then I had put my car in the shop and the dealership put labor down as 3.9 hours, which is about six minutes difference and my previous company wouldn’t honor that rental car payment. My car wasn't running but they were so backed up at the shop that they couldn't get to it until after a few days. Yet, the company wouldn't pay until work actually began on the vehicle, but in the meantime, I was without transportation. With Endurance, they explained to me that once I leave my car, whether the shop can get to it or not, they’ll pay for the rental as long as my car is in the shop. They don't go by the hours of labor.

Martin was very courteous and explained everything in great detail. I will recommend Martin to my friends and family when shopping for a vehicle service contract. I just hope when the time comes for a repair my experience will be just as pleasant.

I just bought a new car so I got an auto warranty from Endurance last month. My experience with their protection specialist was okay and making payments for purchasing the extended warranty was really easy.

I have had Endurance now for two months and so far it’s been ok. I can file a claim after I go through the probation period of two months and driven a 1,000 miles so I’m close to that. It's really easy to navigate the Endurance Auto Warranty website and make a payment. They're straight to the point. However there was a little misinterpretation on the buyout close. I wasn't told in the beginning that if I wanted out of the contract I would have to pay $50 or $60 at the most. But we straightened that out.

Nick and Bridget went above and beyond to assist me in an urgent matter. I was a Vice President at one of the world's largest banks before I became disabled and never really experienced service quite like this!! Their service literally brought me to tears! I will never forget this!!

I decided to look into acquiring an auto warranty in case of major auto repairs. I researched online and Endurance Auto Warranty was rated number one. Their rep was helpful and answered any questions I have. If I have a claim I'll call the number and they'll walk me through it. I haven't had any problems so far. A friend had asked me about a car warranty today and I'm going to get her Endurance Auto's number.

During the set-up, the person I spoke to from Endurance Auto Warranty was great. He told me the warranty was bumper to bumper. Certain things weren't covered like brakes, tires, oil changes and wear and tear. But it does cover factory install stuff like the sunroof, the windows and the radio, and whatever goes wrong with the transmission because it is a 2012 vehicle. It only has 24,000 miles on it but I don't want to take my chances. If the car breaks, I can't afford to get hit with a $2,000 repair bill. So that's why I bought the warranty. They also informed me about the things that were covered if my car broke down and I would get help. The last warranty I had was not good.

Because the dealership warranty didn't extend out far enough for us, I looked into an auto warranty and based on what I've read online, Endurance had good reviews. Purchasing the auto warranty from them was easy like one, two, three and the sales rep was the best. Every time that I was busy, he was able to call me back. Overall, my experience with Endurance has been fantastic.

Endurance Auto Warranty has positive ratings on various online outlets and they've got good feedback from people who have had them. We purchased a 2002 Volvo with an incredibly low mileage on it. However, the biggest thing that drove us to acquire a warranty was the fact that it has a turbocharged engine in it. Not having had experience with the turbo engine and knowing what it would cost to replace the moving parts in it, it's like no difference that the odds of gambling in Vegas. But, it will cost me a $125 a month for the next two years or it will cost me $3000 if the engine shells out on me. So, the car is good enough to warrant.

Had reason to call in for help with my account. Bridget helped me and was wonderful. Earlier in the year had car issues. My claim went through with no problems. This product is as good as the GM extended warranty I had before. Only sorry I can't extend the warranty further when it expires. My car is 12 years old. Worth every penny.

The warranty on my vehicle was running out and Endurance Auto Warranty was financially feasible for me. Their vehicle protection rep was very helpful and it was very easy to make payments with them as well. On the whole, my experience with Endurance was great.

I have an older truck and it is going to need some repairs down the road so it might be a good idea to get something for it. I looked in a lot of different insurance companies and Endurance seemed to offer the best deal. When I talked to the representative, I explained to her what I had, what I needed and what I was looking for. She quoted me a price for my truck. I asked if there were any available discounts and she got me a few so it made the price very good for me. I haven’t gone past my trial period yet, which is 60 days and a thousand miles but so far, so good. Based on what I’ve read in the paperwork that they sent me, it seems like it's a good deal. I would recommend it.

When I bought the 2013 Cadillac CTS, it only had 10 months of warranty on it. So, I waited until that was gonna end. I then shopped around and Endurance Auto Warranty came up a good company. Purchasing the auto warranty was nice and easy. They sent me the information right away. I got the policy in the mail and put it in a safe. They worked with me to make payments and I did the whole lump sum for one year.

My warranty was out on my Nissan so I wanted to get another warranty. I was thinking if I needed an extended warranty, then I came across Endurance. I had talked to a person about it and they let me know all about what was included and what I needed to do. I was a little skeptical of them calling me and telling me all this. But then I felt like I could afford the warranty although I wish the payment was a little lower because it's $97 a month. So I would tell a friend to shop around a bit before they go with Endurance just to compare prices. Nevertheless, I needed the warranty so I decided to try and fit it into my budget for which I had just made payment for this month.

I was searching around online and Endurance was rated as one of the better ones. It was an easy process doing it online. They then called and everybody from customer service was very nice. I haven't had to use it yet but so far so good.

I had checked with a couple of people and several said that Endurance has a big coverage and is reasonably priced. I found that to be very true. They've got a great product. The people I spoke with were very courteous as well. They were well-informed and they helped me quite a bit. They they told me about all the factors and answered all of my questions with ease. Everybody did an excellent job and I didn't have a problem with any of it. I'd recommend them.

Today, on the phone, Martin was professional, quick and to the point. He made the experience fast and efficient, understanding that I am busy and have many things to do. He emailed me so that all I had to do was respond to cancel my policy with Endurance instead of having to send a letter and all. Thanks Martin!

I called to verify that my written request for policy cancellation was processed. Martin was extremely helpful and fast at completing the transaction. The only detractor was I was transferred several times. I'm told I will receive my refund in approximately 30 days.

Outstanding customer service warranty on our 10 year old vehicle with high mileage... It's well worth the money you spend to keep your vehicle road worthy. Very friendly with professional representatives. Try them this month and have a worry free vacation with your older vehicle.

Kevin was very helpful, courteous and kind during our conversation. He was polite and very informative with attention to detail. It's representatives like Kevin that would keep me interested in your services. He genuinely was interested in me and it was refreshing.

I was blessed to have Martin answer the 2nd time I called Endurance. I'm very BIG on customer service & my 1st experience with Endurance was the complete 360. The only reason I called back was to report the 1st representative. Martin went over details & answered my questions. Also share a links where I can go online & find any information that was needed. He demonstrated perfect customer service. He was apologetic for the rude employee. He was helpful, pleasant, entertaining & professional. Due to his outstanding customer service I would definitely recommend to friend & family. Thank you!

Great company. Very helpful. No issues with policy. Always willing to answer any questions needed. Also very fast, prompt service. Customer service is very polite and educated about the product that they are selling. Always great. Will use company again.

Kevin was very helpful in assisting me with my situation. Thanks. Job well done. He was pleasant, professional, and eager to assist. He was quick to obtain the information I needed and send it to me in email and hard copy. I appreciate Kevin taking the time with my situation.

I don't drive a lot the vehicle I had. But I wanted a warranty on it because I just purchased it and I wasn't familiar with the parts it uses or anything about the vehicle itself. I don't know what needs to be done or how long these things on the car last. So when I was reading reviews online and a couple forums, Endurance Warranty popped up a lot so I decided to check it out.

The whole process of solicitation on their part to signing us up for this service and getting enrolled in the program was a pleasant experience. There was no pressure, nor any negativity with the process. Martin **, the representative that we worked with was eager, polite, and very helpful in our dealings with the company. I can say that their customer service department was super!

Cancel contract, on a fixed income and would not be able to afford the warranty. Having speaking to customer service about my situation I am very pleased to hear that we came to an agreement. The representative that I spoke to both times was very professional and knowledgeable in explaining the product to me.

Martin is an amazing advisor. He went out of his way in ensuring that I was happy with the service that was provided by Endurance. Not only did he give me the details on why my dealership (where my car was being serviced) charged me the amount, he also offered to negotiate on my behalf, which eventually helped me save lots! Thanks a ton. Really happy with the service.

I had a claim for my truck and the dealer where I got the truck called Endurance and got all the paperwork done. But Endurance did not cover everything that should've been. There was a mechanical plastic component attached to the radiator hose and according to Endurance, it was considered the radiator hose so they wouldn't cover it. For me, it's a mechanical thing which should be covered. But the other stuff into the claim, they covered so Endurance still did all right. They've been very responsive and I was up and running in no time at all.

When I realized how expensive it was gonna be to repair my car, I searched for the top rated auto warranty providers and Endurance Auto Warranty was the number one company that I found. Their reps walked me through what it would generically cover and offered me to ask any question that I had regarding it. I told them I wanted them to send me literature on it and that I would get back with them. They sent me everything that I wanted and I followed up with them the following day. They gave me one price and it was reasonable considering what the dealer would charge. My payment is on autopay which is the easiest way possible.

Endurance Auto Warranty has a good rating and the specialist was awesome. He explained everything and took good care of me. It was very easy purchasing the extended auto warranty. I paid it all in one shot and I am covered for five years.

Endurance is a great reliable company. They paid out $2,000 in claims for my transmission repair. Martin advised me to go to Aamco for a free diagnostic. Aamco not only looked at it for free but they fixed my transmission and Endurance paid more than $2,000 and this was more than was paid out in the contract.

I bought an older vehicle, a 2006 Buick LaCrosse, that was in very good shape but has a lot of expensive electronic stuff. It only has 80,000 miles on it and it looks like it’s brand new. I was looking for something that kind of protects it so that I didn't have any big surprises so I purchased Endurance Auto Warranty. I arranged payments and it made it easy. Everyone of the extended warranties I've dealt with were pushy and Endurance weren't as bad as some of them. They gave me time to think about it. So many of these extended warranties you’ve got to do it now or forget it.

My warranty expired. I did some research for auto warranty and Endurance came out number one. The protection specialist was okay. We talked and I found out a few things that were not covered that I thought was covered and should have been covered. I've only made one payment where I gotta use online banking. Overall, I'm satisfied and I would recommend it to a friend.

Daniel ** was amazing. I had a change of finances and was unable to keep my policy. However he didn't make me feel horrible about my circumstances. He was actually very friendly and professional about giving me different options. I will definitely be giving Endurance a call when and if my finances change and it is all thanks to how he treated me as a customer. Thank you.

My husband and I knew some people in the automotive business and Endurance offered the better of the deals, longer warranty and mileage or years. We found it online but the website doesn't give you a whole lot of information and you really have to get into a person. Although, they were very fast. Once we put that information we want to talk to somebody, they called us on the phone. However they only gave us while we were on the phone to accept the deal. That's really disconcerting. Plus, my husband was here, talking to somebody else about Endurance and they have another offer and this one had never heard of it. So somebody didn't get all the facts. I don't know if they're independent and just trying to sell or there are different packages and they were offering a different one.

I bought a Mercedes that was out of warranty and I know the maintenance was going to be expensive if I had a major issue. So I thought auto warranty would be a good insurance. Endurance seemed to be okay from what I read in ConsumerAffairs and Better Business, and the price was very competitive. The sign up was pleasant and they were very helpful and knowledgeable about what they do. Making a payment was easy, they send me a bill and I pay it. Although I wanted to do automatic drafting, but for some reason, I don't know what happened with that but it's fine. I haven't had to bring the car in for anything special but they told me clearly the deductible was $100, I have to have the car for two months and a thousand miles before any claims to be made. So far, so good.

Endurance Auto Warranty sounded good and they had a good rating. Their certified vehicle protection specialist was able to explain how claims worked and answered all my questions. It was a good experience.

Just traded my Automobile (370Z) for a Silverado. The service provided to me was of the utmost. When my vehicle's trunk latch needed repairing, it only took a phone call to the customer service number provided and everything was taken care of immediately. I never had an issue when I needed service for my car and I would recommend you guys any day. Thanks so much for the service!!

I am very pleased with Endurance and their customer service, I was able to have warranty policy for close to a year and let me tell you that I was glad to have them. My vehicle started to have some suspension and sensor issues and they covered the expense. After a year and a half, I had to trade my vehicle for a new more reliable one. Now, once my manufacturer warranty expires I know I will have to come back to Endurance and get my vehicle a new extended warranty. After a year of service, canceling the policy was easy and Martin from customer service was very helpful and polite. Thank you!

I put a lot of miles on my truck, and I'm already out of the manufacturer warranty, so I went with an auto warranty. I got other companies before and from what I've heard about Endurance, they provide the best things of being able to get everything done quickly. The rep was friendly and knowledgeable. Making payments was extremely easier than any other company I've done with and they offer a monthly payment, which is perfect. Also, when I called to make sure that my debit card was on auto pay so I would meet the payments, it was good, quick, and easy.

My experience with my dealer has been nothing but bad. I contacted Endurance, was connected with Eddie ** who has been nothing but outstanding! We had continued problems with the Auto shop during the repair which was not covered under the warranty. Nonetheless, Eddie ** offered great assistance, locating the necessary parts, communicating with the Auto shop manager throughout the process. It's safe to say the excellent result was largely attributable to Eddie **. We have recommended Endurance and Eddie ** to several friends letting them know they will get nothing but superb, informed customer service!

The repairs of a BMW are expensive so I got an auto warranty from Endurance since they have a five out of five ratings on their customer reviews. The rates they gave me seems fair and legit. The specialist that I talked to did everything and answered my questions. I even called him back in his personal number. I left a message and got a call back 15 minutes later. I paid in full because there was a $300 discount if I did that. I called them back to verify the mileage and that I had the contract in hand and it was good to go. They were outstanding and very easy to work with. It was a pleasant and excellent overall experience.

I like the service that they gave me. It was on time to the point where I understand what was said and how it was explained to me and how I supposed to do it when I have a problem with my vehicle and who to call to talk to if I need them. Now that how you take care of your customer. Very very happy!!!

John was an outstanding customer service rep. He made my Monday beautiful and blessed. He used great customer service and very professional and I would definitely recommend to a friend. He helped me through a tough time and ensured me that my coverage is excellent.

The car dealership that I got my car from ended up not selling me an auto warranty so I had to go out and find my own. I googled and Endurance Auto Warranty had the best results as far as the stars and ratings are concerned. The customer service team was very polite, quick, easy and has no drama. I'm a new customer but so far, it's been fine.

My auto warranty expired and that company was a little bit difficult to talk to. They were a pain and I hated them but I know warranties are important. Joe from Endurance was really sweet, nice and he explained everything perfectly. He gave me a quote and helped me picked the best plan for my vehicle and my needs. I talked to a different guy when I made the purchase and he was just as wonderful. We went over everything, made sure that everything was correct and it's very easy making payments. I got this a month ago and so far, it's been great and terrific. I love it and I've recommended it to two other people since.

I bought a used, older truck and only knew what I found out from driving it. I wanted to make sure I was protected in case anything major happened and when I was checking out another company on the Better Business Bureau website, I saw that Endurance was listed above the other company. So I reached out to them and their rep has been very informative. When I read the warranty, it sort of lent itself to saying that I couldn't change my own oil. So I asked the rep about it and she said it was okay. Also, their warranty is 100,000 miles further than the other one and it’s a little bit cheaper.

I purchased a used vehicle and got Endurance Auto Warranty because of their customer reviews. Their payment seems to be affordable. Purchasing the warranty has been a good experience and

When I got my car I had three years of warranty. I've been getting all these advertisements saying my car warranty is expired and I didn’t have it two years yet, but that's how I came about Endurance Auto Warranty. They explained the terms well and then I recently got a letter explaining the policy. I just started with them and I made my first initial payment last month. So far, I have no complaints.

Customer service at Endurance were polite and knowledgeable, but they were a little pushy. They told me that if I didn't buy the warranty right then, the rate changes. But they have more comprehensive coverage so I chose them for my auto warranty.

My wife drives my kids to school when I'm away so I wanted to make sure we have an auto warranty if something happened to the vehicle. I saw good reviews of Endurance Auto and when I spoke to the sales rep, she knew what she was talking about and explained it very clearly and straight to the point. And, it was not difficult to make payments as it's automatically taken out every month.

A couple of times Endurance has given me a hard time about fixing my car. They told me to take our car to whoever I wanted and so I did. The car had to go into molder because it wasn't making noise when you start the car up. Then Endurance had to send the inspector out to look at it and then they wanted me to show proof of all our changes, checking to see if it was our fault. The people took the car apart and I had to pay to get my car get put back together. I pay them every month and then when I show proof of all our changes, they still don't want to. They made me look like a fool in front of my wife because they all called me. I felt as though I was took advantage of, like they conned me.

I own a 2008 BMW X5 with 75,000 miles which needs a new transfer case. I took the vehicle to BMW service department where they called Endurance to report the problem and file a claim. Endurance asked them to open the transfer case in order to find out what was exactly wrong with the box. It cost between $800 and $1000 just to open the case and Endurance refuses to cover the cost to open the box. Yet, they want the BMW service part to open the box and tell them if the problem is due to "wear and tear" or a mechanical malfunction. In the event the 4x4 malfunction is due to "wear and tear" then Endurance will not cover the cost to open the box and I will be stuck with not only a $1000 bill but also a defective transfer case which cost $4000 to fix!

I purchased a new car and the warranty ran out shortly afterwards. I went to Endurance and the rep was great and very knowledgeable of the product. My experience on making payments was easy. I went to their website and did all the automatic payments. I called them back once to ask a question. I was just making sure I was supposed to get the oil changed within 30 days of purchasing the extended warranty. It was a great experience and I would recommend them to others.

My auto warranty expires in November, so I was shopping around because the warranty provider I was with was almost harassing me to sign up with them again. The reps of Endurance were very helpful, but obviously they were trying to get me to sign up immediately, by using sales tactics of, "We'll give you a $200 discount if you sign up right now. But if you call back, you won't be getting that discount." So, that put a little bit of pressure on me. Most people will just give in to that, but I didn't. I was still in the process of shopping around at that time. The rep explained the warranty's terms and conditions, then he said, "Okay. I won't flag it as you've called. But I will call you back in the next four hours," which he did. I did a little additional research, ended up on the ConsumerAffairs website, saw a lot of reviews, checked a few other websites, and then I signed up with Endurance based on that.

Had problems with my vehicle. Spoke with Eddie ** and it was handled. Thank you for all your help. Eddie ** was very helpful and very professional with handled my problem. Thank you again for the fast service handling this matter. I am very pleased with the results.

The customer service at Endurance Auto Warranty were very knowledgeable and asked me the right questions. So as far as getting the information out that's required to get a better understanding of what you may need, they are excellent.

My experience with Endurance Auto Warranty has been great so far. Setting up a claim was easy and their representatives were effective and got the job done. But I was kind of disappointed because my power steering pump may have just failed me and they said it wasn't included in the coverage. As I understand, they said that that's considered preventative maintenance. Preventative maintenance prevent a lot of things from going bad faster, but the fact that something ultimately can never go bad through the preventative maintenance is just repulsive. Other than that, I can't complain so far.

When anything happens to my car and then maybe have to spend a bunch of money, I don't have a warranty. So I went online, sent out quotes and they called me in five minutes after. Endurance called me and everything seems legit and pretty cool. I talked to my mom about it, read reviews and everybody said that they're a really good company. I've talked to their customer service about the things that the warranty covers and when my payment's due and they were really friendly. Also, making payments was pretty easy. I'd go with them next time in the future.

The certified protection specialist from Endurance Auto Warranty was a nice man and he made sense. I was in the shop having a wheel bearing put on my car when I called him, but I already paid for that. I had extended warranty before and it expired. I wanted to renew it on my vehicle. Everything went smoothly with getting it. The fellow told me what I needed to know.

I did get a call from another manager who was very nice and apologetic. He said that he would follow-up on the matter. I appreciated the call and the concern and the great customer service on his part!

Had a little mix up with my contract, but Martin the service manager took care of my issue with the utmost effort and it really was one of my greatest customer service experiences I've had. Thank you for solving my issues right away. You and your team rock.

Jeffries was so professional. He handled my request prompt and he was very patient and listened and he really made me so happy and he was able to assist with my billing enquiry. He even called me back the other day to check if I was satisfied with the billings.

When we were at the dealership, we felt that there were unreasonable costs involved from purchasing auto warranty through the dealer. So, we ended up doing a surf on the web for possible options for extended warranty plans. We came across Endurance Auto Warranty and decided to purchase the policy on our own. Around 60% of the process of opening a claim was explained when we bought the policy. There were a few things that we had to learn on our own that were not completely explained but we were walked through the process when we had our first claim. We called Endurance first when we were going to use the policy. We asked what the protocols were and they informed us that we needed to call them or have the dealership call them first and then they would start processing a claim for us.

My extended warranty from Enterprise ended about 1,000 miles ago and I don’t feel comfortable having a car that’s 22 years old without having some type of warranty on it. So, I went looking around and found Endurance. I gave them a phone call and compared them with a few other products that I saw from other companies. And they had the best product that was in the most affordable price range.

The original warranty on my car expired and I signed up with Endurance Auto Warranty. They were affordable for me. Their reps gave me all the information that I needed and I had a fine experience with them. They were very helpful at Endurance. This is a four-year plan and they have it set up where you pay however much a month for two years. The additional two years, they have it covered for you. They got me down to a little over $100 a month.

The car I bought is already out of its manufacturer warranty, so I wanted to add an extra warranty to it. I called around and Endurance gave me a better plan. I talked to three different reps from Endurance. The first lady that I spoke to kind of didn’t explain the warranty to me, although I thought I understood it. But the second person I dealt with said something different from her, and I was lost. But the third rep I talked to explained it to me better and made a lot more sense. They were really nice and helpful. Even if I didn’t understand, they were still respectful in trying to break it down to me. The plan I got is with monthly payments for two years, and the coverage lasts four years. And the monthly payment helped instead of paying $2,000 to $3,000 upfront. I have recommended them.

Endurance is a great warranty program. Martin is a great guy. He is always willing to help me whenever I have questions or concerns. Anytime I need guidance or assistance I contact Martin. This has been the best thing that I purchased so far. They are always available.

Agent made several attempts to assist me with providing several options that would be financial assistance to me. In addition, he was able to meet my request needs in an timely timeframe. He also made offers that would be beneficial in the future.

I wanted to have the warranty through the life of the truck, which I bought new, because I plan to keep it long-term. I talked to the Endurance Auto Warranty agent when I signed up for the policy and that’s all I had to do. The customer service rep was good and knowledgeable.

I needed to make sure the vehicle was covered because I intended to keep it, so I looked into an auto warranty. I had heard about Endurance Auto Warranty before and they seemed to have a good reputation. I made a request and they called me fairly quickly. They were able to walk me through several options in a day and it ended up to be a favorable deal. Also, the people at Endurance were professional and customer-friendly.

Everything was there on the Endurance Auto website, pretty much all the information. The rep was very informative, answered all my questions and made it easy on me. Also, the payment was easy. I gave them the number and I received everything through my phone that it went through. I was satisfied. However, I haven't received my paperwork yet to go over everything. They said I'll receive it within five to 10 days and that was since the 28th and I only got 30 days to cancel it. I've done warranties before and I know there are other things hidden in there that he didn't tell me that I'll find out once I received the paperwork. Other than that, everything was cool. It was excellent.

My Camry was just old and I needed some insurance 'cause the dealer didn't want to offer me any. When I was purchasing the insurance at Endurance Auto Warranty, the person just told me what the prices were and that's it. He just got me setup and the rest of the details came in the packets. My only concern is if I'm still paying for the warranty and the car gets wrecked, then what? I don't want to keep paying if the car is no more in use. They didn't tell me how that would work but it's only been a couple of weeks since I set it up and I haven't gotten in touch with anyone.

My conversation with the sales rep at Endurance was pretty good and I was satisfied with it. They explained the warranty well. It's not as expensive but it is on the higher end. I just thought more would be covered. When I spoke to a gentleman regarding a claim about my radio, he said it would be covered. But when I took it in, the gentleman at Nissan explained to me that only bits and parts were covered like $20 lift up whereas I had to pay $300 out of pocket.

Initially I was thinking we need to get an extended warranty because I want to keep my car another four years. Then I did some research on the internet and Endurance had good reviews so that had a big impact on why I've decided to get them for my warranty. The protection specialist was good and he explained everything well. I was pleased with him and everything's good.

My driver's side mirror quit working, it wouldn't retract. Every time I get in my garage, I have to retract that mirror to get in. I have a 250 Ford crew cab pickup truck. So, I took it in to the dealership. They saw that it was broken. They got a hold of insurance and get in the claim. It took insurance two days to approve it. The dealership gave them the estimate, and they sent an adjuster out to look at it and the adjuster acknowledged the mirror wasn't operable. The insurance wanted to give me an aftermarket mirror. I agree that $1,200 for a pickup truck side mirror was appalling, I could almost get a transmission fixed for that but a Ford dealership cannot install aftermarket products. So, they bickered over that for a little bit. After it's all over and done with, insurance took care of the claim, I paid my $100 deductible and I'm happy now that my mirror works. But my annoyance was that the part was in stock and it still took them three days to do that.

I needed an additional extended warranty on a particular truck because it's expensive. Endurance Auto Warranty had a great rating and one of Consumers Digest’s highly rated companies for auto insurance. Their representative walked me through the policy, it was very quick, and I didn’t have any problems. I've had Endurance for less than a month now and my payments were set up on automatic draft.

Whenever I call Endurance Auto Warranty, they're mainly friendly and helpful. But, I had an issue with them when the dealer had to change a coil in the car in order to see if it's working or not, how many of them are not working, and if they have to replace it. But when the dealer told Endurance, they said that the dealer should've asked them first. So I ended up paying up for the coil because the dealer wasn't gonna get it fitted, plus the time that I had to spend calling the dealership. Then the dealership told me, "That is what happens when you have a cheap extended warranty". But other than that, everything else went smoothly. I would recommend them.

My current car ran out of warranty from the dealership and so I got an auto warranty from Endurance. The customer service team was polite, clear-spoken, knowledgeable and respectful. The sales rep was also very knowledgeable. I gave them my credit card information to make payments. I have not filed a claim yet so I don’t know how much they cover but it was a good experience.

Last summer, I bought a 2013 Nissan Pathfinder. I bought it used, as is and no warranty. In September that year, I had the central electronic component go out which affects all the electronics in the car. And I had to replace that at my own expense for $1,200. It's working fine and I'm not having a problem with it now. But I decided I better get an extended warranty on the car. So if something like it happens in the future, I would be covered.

I purchased an extended warranty from this company for my BMW. My check engine light came on after 9 months of coverage and it turns out my transmission is starting to fail. Endurance sent an adjuster to look at it and he said it was the torque converter which isn't covered; however I was told if I'm willing to pay for a tear down and can prove it's the transmission it would be covered. So I paid $1000.00 for the tear down. Everyone agrees it's the transmission, but now they won't cover it because the internal parts are worn; however on page 4 of their contract it states all internal transmission parts are covered. I said it's an ambiguous statement, it's a used car, all the parts are worn! Long story short, I have filed claims with the Attorney General, BBB, and the state attorney's office. This company is a fraud and they need to be out of business.

We purchased a 2015 vehicle last year and the warranty had worn out on it. I went online and Endurance Auto sent different advertisements and the rates were low. Their customer service helped me to change my due date, and my first payment came off last month. I gave them my account to automatically take out the payments and I don't have any problems, so far. They seem like a reliable company.

The rep was fine and very professional. I also had a good experience with their customer service team when I called back about something. Everything was fine and I can't complain. Making payments was more than easy because I do automatic withdrawals and payments. So far, I had no problems with Endurance.

I traded vehicles and the car already had mileage, 83,000 something, and I wanted an extended warranty. I'm a member of AAA and I've done an extended warranty with them before. But while I was considering going with AAA, I decided to go online. I was really looking to see if Volkswagen had extended warranties and then I saw Endurance and I looked at their reviews and I decided to try them.

I found Endurance on JD Power and Associates, and they had good reviews. I went online to sign up, and then they called me back and told me their spiel. They told me everything that’s covered and I've been with them for two months now. Buying the warranty was easy for me. I put it on the debit card and we’re good to go.

Endurance Auto Warranty talked me into getting an extended warranty and I've had them since I've had the car in 2012. My car had a leak in the air conditioner and my steering would make a noise when turning it. So I turned it in and I went with my son-in-law because I wanted a man there, though I did the rest myself. The service they provided was very good. They got it fixed in three days and Endurance paid for it. They were very kind and I'm satisfied with the claim process. I would tell my friends that it's really good.

I had a very good experience with Endurance Auto. They were very persistent and they have good plans. We got two cars covered for under $200 a month, so that was great. It was very affordable. The rep was very knowledgeable and respectful. He also looked up everything that we needed looked up, and it was good.

I wanted to feel safe with the vehicle I recently got, so I wanted to acquire an auto warranty. The first one that I talked to from Endurance Auto Warranty went through the prices, but I couldn't afford the quote at that time. When she realized I said that I couldn't afford it, the conversation seemed over for her. But another lady called me back and asked me why I didn't purchase. I told her that I didn't purchase it because the price was expensive for me and that when I told the lady about it, her attitude changed. She apologized for her and spoke with somebody. She then changed up some stuff and got it better than I could afford.

I bought a four-year-old Toyota truck that had low mileage but the existing manufacturer's warranty only covers the 60,000. Endurance had on average an 85% approval rating when I was comparing other people's reviews who had 60% approval. The salesman from Endurance that I talked to was very nice and explained everything to me. I got the policy in the mail and it was pretty clear, but after I reviewed it, I thought that it's not worth the money for the mileage it covered and I wish it covered more miles. I mailed them a letter to cancel it within the 30 day period but they haven't told me yet if they've accepted that. I'm trying not to be charged again. But one thing I like about Endurance is that they seemed very honest for about everything.

I wrote a past review about Endurance extended auto warranties about how I'm pleased I was because a part broke down on my vehicle that was not covered within my contract but after speaking with John and customer service he refunded me the money paid in work with me to make sure I had a pleasurable experience under the circumstances so I am amending this review. I would give a word of advice to make sure you read your contract once you receive it and know what is and isn't covered in the policy that you have. Thanks John.

Very prompt and have very good coverage. Great customer service. Do not take too long to respond to request again. Would recommend to anyone looking for extended coverage. I only used it one time and it saved me a lot of money. Thank goodness I had the coverage.

I took the car to the dealership when I submitted my recent claim with Endurance Auto Warranty for something with the ABS system. The dealership took the number down from the car, called Endurance and they approved. It was fixed and it took an hour and a half. I picked it up and the process was excellent. Having the warranty is pretty good and I always like to have something extra.

My daughter bought a used car from a private owner so he had no warranty on it and we looked online and Endurance Auto Warranty had 5 stars. Thank God we haven't needed it yet but our experience has been great so far. They were very nice in the sales department. We're pleased with them. We talked to Peter, he was terrific and explained everything. We bought the policy and they sent us the paperwork via e-mail right away.

I bought a used car, so I got an auto warranty from Endurance and it wasn't a third party insurance. The only interaction I had with their rep was when I purchased the warranty and it was real brief. I was at work, so it was kind of touch-and-go. I had done a lot of research online before I talked to the rep. It wasn't necessarily the best customer service experience, but it worked. The rep was all right, but he was rushed. It would have been better if he had taken more time in trying to answer my probing questions better, and not just repeating the same things and having so much of a car salesman's approach. Nonetheless, it was easy to make payments for purchasing the warranty. I set it up through auto-pay. I wanted smaller payments, but then I wanted the extended coverage.

I did a little bit of research and then I asked a few people that I know about extended warranty and Endurance Auto Warranty kept coming up. I did some more research online and saw that Endurance is top-rated so I gave them a try. It was simple and quick. I went over the policy with them as far as what they offered. Then I figured out the ins and outs as far as what I don't need to do to void the policy and understanding everything it would cover. They did a good job as far as getting my policy up for me in a timely manner and explaining how the payments work and what the policy covers.

The auto warranty that I had run out on the vehicle when I purchased it. I went with Endurance Auto Warranty based on the reviews and ratings that I saw on the internet. Their protection specialist explained one warranty over the other and then I chose the one that I wanted. They also suggested the payment and it's all been charged back to my American Express card.

Endurance responded to my request before anybody else. Their reps were very thorough and made sure I understood what I was receiving. Moreover, they answered any questions that I had. They told me that I would receive information in the mail and that if I had any more questions, I could reach out to them. Also, I'm doing the auto withdrawal and making payments has been quite simple. My experience with Endurance has been smooth, easy and honest.

I had a very expensive car and my warranty has expired, so I looked into acquiring a new warranty because I don't want to spend a lot if I need to repair something. I went to Endurance Auto Warranty website and they have four different warranties and they indicated what they cover. They have a good website and every information is on there except the price. I entered my information for my car and they told me that the representative was gonna call me in less than 24 hours and they called me two minutes after. They explained what they cover, what the policy is, and how to work it out. Then they told me that I would pay a fee if I want to start it, but I have 30 days to decide if I want to return it. I just have to call them and they will refund me my fee that I paid. So I ended up going with Endurance. They were helpful, joyful and explained everything well. They also told me that I will receive the contract in two weeks, which I did.

Endurance Auto Warranty covered my side mirror that was not functioning properly but not the air-conditioning that was working intermittently. It has to stop working completely before they would cover it. I don't understand why because the dealer was able to show that the AC stopped working at some point. And it's only a matter of time before it stops working again. That was the choice that the inspector made. Aside from that, the inspector took five days to get out there. The process took three weeks and they covered the rental vehicle for a couple of days only. They're frustrating to deal with. I'm a little uncertain about the quality of their coverage.

I'm very satisfied with the claims process at Endurance Auto Warranty. I filed a claim because the alternator went out. I had the car towed to the dealer and gave them the information. The process was easy. You get the cards, all the information is in there, and they'd handle it from there. They kept me in the loop and asked me what was going on. I was reimbursed for a rental, which I had for five days at $30 a day. I would highly recommend Endurance.

I called Endurance Auto Warranty to check them out and their customer service was awesome. They were quick in getting back to me, almost instantaneous. When I went on their website to put my contact information, and not even 30 seconds after pressing the submit button, I had received their call. Their representative was very nice and awesome. I was telling him how quickly he has responded. He needed some information from me like my VIN and I was in Wal-Mart for some shopping and he just waited on the phone. He was super patient and very personable. Also, he was not pushy like other company representatives. Everybody was cordial and professional. It was a very pleasant experience and I definitely would recommend them to others.

My old auto warranty expired. I shopped around and Endurance seemed like one of the best ones. The specialist I spoke to had the right good customer service and explained everything pretty well. The first claim I had to put in was when I wanted to get my brakes changed then, they told me I needed the control arm. I went to Nissan City for them to take it out and they told me that they didn’t recommend it because it's not really broken but it needs to be fixed. When I called Endurance for service, they denied it because they said that it was something that was preexisting. It has to be broken for them to fix it so I have to wait until my car got almost destroyed to get it fixed. I'd rather fix it before it gets destroyed but it had to come out of my pocket to pay for everything. They also ended up checking my side mirrors with which they saw something wrong. They covered that but not the control arm which was more needed than a side mirror.

My insurance provider gave my information to a warranty provider and they called me. I thought they had a good deal but I decided to shop around. I went online and Endurance Auto Warranty seemed to be the best one. Their protection specialist was really helpful and informative. He laid out what warranties my vehicle was eligible for. Their warranty was a lot cheaper than what other companies I've looked into offered. And so, I signed up on the spot and over the phone talking to him. Additionally, making payments was easy. I'd recommend Endurance to a friend. They were extremely professional.

I had the car to a mechanic, and he did diagnostic testing on it. I called Endurance to see how the claims process worked because it was the first time we had to use it. The representative was very helpful and informative. He told the mechanic what needed to be done. Then the shop did the work and the mechanic got paid. I even called the mechanic a couple days later to make sure that he had gotten paid because I didn’t want him to get stuck and he said everything was fine. So the process was fairly easy and fantastic. Endurance held up to what they had promised, and it was quick and painless. If ever we need to file another claim, I hope it goes as smoothly as this one went.

I just purchased a vehicle a couple of months ago and I wanted to make sure that if anything happens I am covered. I Googled and read some reviews online and I made up my mind to go with Endurance Auto Warranty. I'm very pleased with them. Their protection specialists were good. They were very, very helpful, cordial, and efficient. They got all the information to me and I was able to make the decision. It was a smooth process. They took my first payment that same day I started the process with them. A month later, I needed to do the payment and I called them to see what options I had. They still have my card on file so I authorized them to use that. What I would have liked is if they had any way for me to pay online to do the process myself and this is something they didn't have. Other than that, I have no complaints at all.

Martin was very helpful and pleasant and entertaining!!! He walked me through the process while on the phone. Endurance is very good coverage. They paid out $1400 in repairs in two years. I would definitely recommend Endurance. I loved my car. I drove it for nine years. Endurance helped me keep the car that long.

My transmission was giving me problems. I phoned Endurance the information and they took my vehicle in. There were some major problems, so I had a mechanic rebuild it and he gave me a lifetime warranty. The Jeep's running very good now, better than how it was previously. It's shifting much better. However, my gas mileage went up quite a bit.

I needed an extended warranty for the car because my old one was expiring. Endurance Auto Warranty provided a great rate and the salesman was very knowledgeable that's why I was stuck on getting it. When I had a problem with my car my husband took it to the dealership because my engine light came on. We got a diagnostic test done to determine what was wrong with it and it turned out the problem was with the timing chain.

I would not be able to afford to pay out of pocket for a new engine in case my truck breaks down. I went on Google to see which auto warranty company had the better rating and better customer service, and I went with Endurance Auto Warranty. I first talked to their protection specialist, but I then went online again and found out that Delta was $751 cheaper. So I tried to cancel with Endurance, but they worked with me with the payment. They knocked $600 off and it lowered my monthly payment. They were polite and explained the details of what they can do and how they can do it. They've also been in business a lot longer than other businesses and they have better ratings.

I can only comment on the customer service at Endurance as of now. I just bought my vehicle the end of February, and was looking for an extended warranty. I called and spoke with Cedric, who was very friendly and helpful with the information I needed. During our conversation, I found out that Endurance provides the extended warranty contracts for my local GM dealership. I decided to start a policy with them, and the process was very easy. Over $3000 is a lot of money to spend on something I hope I never have to use, but with the newer vehicles everything is expensive to repair and the peace of mind in having an extended warranty is nice.

Customer Service was great, luckily, I did not have to use the protection plan but Martin was always prompt and courteous when I had to make adjustments to plan and or questions about my coverage. I would definitely consider Endurance for my future vehicles and would recommend to friends and family.

In Feb 2017 I received a call from Endurance Warranties. Their phone sales department sold me on warranty for my Mercedes SL550. Before I could get the thousand-mile required mileage to kick in my warranty into service I decided to sell the car and buy a new pickup. When I was buying the policy they said that if I decided not to put it into effect or if I cancel it anytime they would refund my money already paid. I spoke Martin ** with Endurance and explain to him my situation and he said "No problem. We can cancel it at any time and we will refund you $209 and we hope you are satisfied." I have not received my refund yet, but have the confidence that it will come by mail within one month. Endurance came through and Martin provides excellent customer service in handling unforeseen situations.

Mr. Martin was great on the phone. He went over details and answered all of my questions and concerns that I had today. Also gave me links where I can go online and find any information that was needed. He demonstrated perfect customer service and was a gentlemen and very pleasant to work with.

I was pleased to know that I have only 4 more payments on my warranty. In addition I look forward to extending my warranty once the current one terminates. The customer service representative was extremely polite and knowledgeable. I would highly recommend Endurance to anyone who is looking to get a high end vehicle with no worries on service.

I was blessed to get Ms. Bridget ** on the line to assist me today. I was tensed when I phoned because as I exhaust effort to regain financial stability and get my accounts on track some reps are very hateful. Ms. ** made my day with her professionalism. Pleasant and very courteous. I think even if she would not have been able to assist it would have been a nice conversation. Keep her on board. Please let her know that I think she is awesome and she was my angel for today and I am confident she is and has been an angel to others.

Was very nice and took the time to answer all my questions. Was able to provide me with information I didn't know and changed my payment date so it wouldn't be a hassle for me. He knew all the answers to every question I had without having to put me on hold to find the answer.

I spoke with Bridget **, Customer Service, regarding how to get the oil change receipt. She was extremely helpful and walked me through how to quickly get the oil change receipt to Endurance to meet my obligation for my vehicles extended coverage.

Excellent service all around 360 degrees. I have no complaints but only praise on such excellent service. The warranty operates exactly as advertised and as told. My car was kept in tip-top shape the entire time it's been under Endurance. Highly recommended!

Martin was great helping me with my changes to my two accounts. I am very happy with his interaction, he was very helpful and pleasant to deal with. I am really glad to have Endurance covering my cars and gives me confidence going forward. Would be great to deal with him with all my questions in the future.

Martin is the best. He has helped me more than once and was always very professional. He is a true asset to this company. He makes me feel confident that I made the right choice in which company to use for my vehicle. Thank you Martin.

Martin was very responsive to my needs and request to cancel my policy. He walked me through the process and explained my option to use this service in the future when my factory warranty expires on my new vehicle. Whenever I call Endurance I always ask for Martin **.

I discovered that it was a very friendly and professional experience dealing with Endurance. I am thankful for the time I was with Endurance. I would like to thank the people that I dealt with for being nice and knowledgeable.

I found myself in a situation where I needed the opinion of an expert. I was routed to speak to Martin **. I explained my circumstances to Martin **. Martin explained my options very carefully. His presentation of the options and his suggestions fully explained was what I was looking for.

Excellent, prompt service. Martin could not have made management of this warranty any easier, especially with his time saving suggestions. I will certainly use their service in the future, particularly with foreign autos kept for longer than the factory time period.

Martin is a great guy and he is very helpful to me and I will recommend anyone to Endurance warranty company because I had a great relationship with this company while I had my Toyota truck on warranty with them.

After having my original warranty ran out we needed to find protection for our 2010 Toyota Venza. Our first connection with Endurance was Michael **. After his presentation and explanation of the coverage we purchased the plan. Later we had dealings with Scott **. Both of these individuals have excellent customer service skills and I would highly recommend them and Endurance to anyone in need of an excellent vehicle service contract.

I am very please with the service I received. And Martin treated me very well. The repair part of the contract was great. I WILL buy another contract from ENDURANCE. I have told my family when they are ready to get a service contract for their automobile buy it from ENDURANCE.

Due to buying a new car I called for assist in canceling my contract. I talked with Martin and he was very helpful. Luckily I did not have to use your services while I had this policy, but feel certain you would have been very helpful and fair if I would have needed to use it.

Martin did a wonderful job helping us with all of our questions. In fact, he went way above and beyond. He not only provided suggestions, but also emailed us samples and saved us a considerable amount of time. Based on our experience with Martin, we would highly recommend Endurance Auto Warranty.

I was impressed with Martin ** professionalism, knowledge and timeliness of information re: my contract. When I called, he came right on the phone and said he was with another customer and would be right with me (and he was)! My questions were answered and he made me feel totally comfortable that he was listening to me only, and wanted to satisfy all my concerns without rushing to another call. Martin is obviously an employee that has a successful future with any company he chooses. He's a keeper!!

Martin is a great guy! He helped me with my situation, very thankful for him understanding where I'm at in life. This guy needs a raise. He helped me also understand what my warranty on my car was about, and he also made me feel more comfortable to have my warranty.

My experience with Endurance has been very good. The questions I had were answered in detail and quickly. The representatives, especially Martin **, have all been professional in their conversations with me. If I need to purchase another warranty, I will use Endurance.

I called to change my payment due date because of banking issues I'm having. Kevin was very helpful and informative for this whole experience, I really appreciate the great customer service he gave me. Kevin listened and gave me the chance to completely tell him my issues and made information about getting my vehicle serviced through the warranty. Thank you Kevin.

Martin was very helpful and I only ask for him when I call Endurance. He was very knowledgeable on the contract and resolved all my concerns on one call. I'm glad I have him as my personal agent. Endurance is lucky to have him working there and I am glad he is working for me.

Wayne was very helpful to me about everything that was supposed to be done. He even spoke with mechanic about my car to get the best deals. I had some questions that was unsolved and Martin ** answered them and doubled checked to be sure that he was offering the correct answers.

I was sold on a contract in December of last year because of the expensive repairs at BMW. I was very concerned with the engine because it is a V8. I was told that the turbos as well as anything relating to the drivetrain would be covered. Well, I got a drivetrain error. BMW called over to Endurance. "That's not covered"! Get use to hearing this if you buy one of their policies. I was told solenoids were covered but not the solenoid that went in my car. $700 dollars down the drain. I am amazed at how many people on this site are giving great reviews without having used the policy. Customer service is great but the purpose of buying a warranty is so that I don't have to come up with $700 at once. Take Heed! Learn from my mistake!

I received great service and prompt response for my vehicle during the service request of the Mercedes Dealer. The adjuster came to see the actual service parts needed for my vehicle and suggested to pay for the parts at the insurance company wholesale rate. Like that service!

I received an past due notification today regarding my warranty; after reviewing my account with Kevin, I realized it was a complete oversight on my part. Kevin was kind, thorough and very professional. I totally appreciate Kevin taking time with me today to resolve the situation.

Cancellation of policy due to automobile being totaled out. My experience with Endurance could not have been better. They have always been helpful and courteous when I have needed assistance. I have told many friends about your coverage and how pleased I was with your services. I will definitely use your services again in the future.

I was calling to cancel my plan and was helped by Kevin who did everything he possibly could to help me out, very nice and professional. Had a very friendly tone, and wanted to keep my plan to help me out with my struggle at the moment with work.

Michael ** was truly helpful with all my questions and concerns. He deserves to be rewarded for being a great help. Michael's customer service I would rate definitely 100%. He helped me to understand my coverage by breaking it down and many ways. I've had many experiences with other reps but he made it a lot more easier for me.

I will not refer this organization to anyone because you said one thing when I signed up for your services and when I got my information packet it said something else. When I called about it the person I talked to tried to make it better by extending my coverage out by two years without adding the extra miles to make it useful.

I currently own a Cadillac and parts can be expensive. Today Alex reassured me that my warranty will be available to utilize at any dealer of my desire as long as they are accredited. I feel relief so far Endurance! Thanks Alex for your help today!

It was a pleasure every time talking with Joe **, very professional and answered all of my questions. I received my policy and membership card within 7 days. I highly recommend Endurance as an excellent choice for extended warranty coverage.

Bridgette sent over immediately and was very helpful. She also put a copy of the policy in the mail for me as well. The Live Chat Support is also helpful and I had planned to resort to it if additional support was needed. Fortunately I did not have to use it.

I had some questions about my Auto Extended Warranty. The Customer Service Rep who answered the call was very courteous, and handled my call promptly, and provided the response to my questions. I have always had a very good experience with Endurance and their customer service.

This issue was with Interstate National Dealer Services of Florida, Inc., not Endurance. Endurance is the seller of the warranty policy but it's administered by INDS of Florida. This is made confusing by the warranty card one is given that has Endurance's name on it. Endurance called me regarding this review and understood my position and unhappiness with the policy administrator, while explaining they do not control the claims. INDSF in fact has full control. John from Endurance was cordial and pleasant to deal with.

During my time as a customer, I received the best customer care. Their coverage packages were flexible to meet my needs. I'm glad I was able to have them as a provider. Martin **, a representative, assisted me with great character.

I called Endurance Auto Warranty today to speak to Maleka **, and was told she no longer worked for the company. Micheal ** was the representative that helped me. He was very pleasant and professional. I told him I had to pay out of my pocket for car maintenance and would like to not have to put out extra money for the billing for this month. He called billing services and had everything taken care of, and explained that the payment for the month of March would be deferred until the end of the future payment. I really appreciated him taking the time and being patient with me in answering my questions about the payments and what was included with the warranty. It's nice to have service personnel that have people skills.

It was great. I've never had a problem with customer service whenever I call for anything. Any concerns they were always really nice and very professional. I will definitely recommend Endurance to my friends and family. My experience was well worth it.

Took my car to the dealer for regular maintenance, they found an oil leak. Told them I had Endurance, dealer called them, said Endurance would send someone out to inspect the vehicle. I was told I couldn't drive the car per the rules of my contract but if repair was approved Endurance would pay for rental & repairs. Long story short, Endurance saved me over $1000. Well worth the investment.

I called, initially, to cancel my policy and account, due to financial strains I have. Mike ** explained thoroughly how I could stay with my plan, while still saving money. He really cared about me and my situation, offering me more than one option, which I so appreciated. Mike was respectful, and very understanding, which I needed today! I thank him for his time and patience, and I look forward to staying with Endurance for as long as I possible can.

I'm so very pleased that I had a contract with Endurance. Not only did they save me a ton of money but they were also prompt on paying and very courteous to talk to. I will recommend you to anyone I can. Thank you.

Operator was knowledgeable about the subject and able to assist me with the problem. He also was very friendly and helpful. He had to assign me another customer number because he was unable to locate my contract. He also asked permission before he placed me on hold.

I was happy with the customer service provided. I would recommend. My vehicle was a Lexus with 180k and the wear and tear outweighed the coverage. Every situation is different. I was placed on the lower coverage. They have good plans based off of vehicle qualifications. They are good at explaining the why behind everything. Transparent is what you need to keep any business going!

Just wanted to say Michael ** was very helpful and understanding. I was worried that I didn't get a bill but Michael said I was all paid up. That was a relief. Kudos to Michael. :) Thank you Michael, you are the best.

This is the worst customer service I had ever had. The only sales pitch that the sales representative had was to talk bad about their competitor. I can imagine if this is only when you trying to get a quote what will happen when they get your money and you have to take your vehicle for service. I can only imagine they will look for any loophole for not to pay for your repair. I personally think if you treat your customers with respect and give them a quote they are asking for and service they are asking for it will be more convincing and if the company does not offer the service that the customer ask please don't insult them and try to convince them on buying something they don't want or need just to do a sale and talking bad by other companies and please provide the by-law that all the company follow so you can be more convincing.

I shopped for car warranties for my Audi A5 after my extended coverage expired. After speaking to a couple of different automobile extended warranty companies and doing searches online to try and find the good and the bad about these extended warranty companies that I had spoke to I decided to take a chance on Endurance. The initial person that I spoke to at Endurance could not have been kinder. She was the perfect picture of what a company should want in a salesman. She was a smooth talker! I purchased the Select Premier Coverage. There was an initial waiting period of 60 days and 1,000 miles that had to pass. Routine maintenance had to be done during that time which was a understandable.

Dear Consumer Affairs, Endurance and I are working together to get this matter resolved. The legal department has contacted me and assured that this matter was going to be taken care of.

Endurance has reached out to us several times with regard to our concerns over the past couple of weeks to hear our side of the story in our words. We were very impressed at this point because usually, complaints to other companies fall on deaf ears. Today Eddie ** of their legal department reached out to us after customer service leadership at Endurance pushed our concerns to him. Eddie has been very helpful and upfront with information regarding our unfortunate situation(s). Eddie is helping to mitigate a resolution on our part. Again, we are impressed to get this far and really appreciate the reach outs, conversation, and an anticipated resolution. Thank you, Eddie!

My truck engine started tapping so I stopped driving it and had it towed to the shop. They found out that a lifter had collapsed and caused damage to the cam which all of that is covered by the warranty. They didn't pay for the repairs. Their reason was they said it was from continuous operation. There was no continuous operations because when it started tapping it was parked and was not driven… the people you get on the phone are very rude and will just hang up on you. I got to a supervisor but they still won't pay. Wish I never spent my money with these people. What a waste. I hope this helps so no one else waste their money.

Interstate National mishandled my claim at every point. My car broke down on Tuesday before Thanksgiving. They delayed approval after numerous phone calls then closed their office from Wednesday afternoon until the next Monday. The garage working on the repairs waited for a call back only to call them and find out they were closed. They would not allow transmission to be replaced, instead shipped a used one to the garage which took 4 days. It was in such poor shape it had to be worked on before it could be installed.

I wasn't too sure about the status of my policy in terms of the expiration date because I received a call from a representative telling my contract expires Jan 9, then I called back and was told by another rep it was expired Jan 2, but Monica was able to clarify everything for me.

Joe ** was super helpful and very knowledgeable about my situation and I can't give him enough praise. I will certainly recommend Endurance to my friends. I recommend my dealer also sell Endurance. Thank you for having a fantastic employee.

When I bought the extended warranty from Endurance, they advertised a long list of parts and problems that were covered, including a timing chain. My timing chain went bad - the dealer said it stretched - so it was no longer able to provide proper engine timing. Endurance said they would not cover it because it didn't completely break. Just stretching is normal wear and tear they said. This kind of normal wear and tear could be argued on almost all problems with a 105,000 mile vehicle. This kind of splitting hairs was never discussed when the warranty was being sold to me. I assumed the covered parts were actually covered if they failed, i.e. didn't work anymore. My mistake. This review is to warn new buyers what they should expect when determining if a part is covered when it goes bad.

My initial experience with Endurance has been excellent. My advisor/enroller Kevin did a great job explaining the warranty. Monica did a fantastic job closing out my contract. I hope to never have to use the warranty but hope if needed the experience is as positive as it has been up to this point.

After purchasing a 2011 Tahoe with 60+ miles, I was lead to Endurance Warranty, as a reputable company that provided quality extended warranty plans. The grace period was 60 days or 1,000 miles for the policy to become active. Unfortunately, 62 days later, my transmission went out and we contacted Endurance to notify them of the issue. We were instructed by Endurance representatives to have the car towed. Mind you, when we called customer service for guidance, their exact instructions was for us to have the vehicle towed (never were we advised to use their RSA). We were later chastised for not reading our policy and forfeited any reimbursement of towing fees because we did not use the Endurance roadside assistance.

I called wondering if I could change the auto debit date for December as it has been a challenging month. Nick took my call and was absolutely wonderful. He changed my date and gave me some options as I was so frantic of losing my policy. Quick and painless call.

Wow what service. What was unusual about the call was Nicole was able to answers both my questions on the same call. No long wait! I have used this company before and had no trouble with them. Would use again since I keep my cars longer than the manufacture's warranty. I was impressed with how Nicole handled the call.

I called in to inquire about a charge on my credit card. My statement showed Mepco had a charge on my credit card. I have no account that Mepco is associated with. Mepco representative referred me to Endurance. Then Endurance representative referred me back to Mepco. Malika ** was the 4th representative between the 2 companies. And she was the best of the four representatives. I told her my situation and she immediately started researching my issue. And she found the problem and came up with a solution. Endurance need more employees like her. THANK YOU SO MUCH MALIKA.

Nicole was very professional and very helpful. She handled the situation very quickly and professionally. She was very pleasant and easy to deal with. I hope that if I have to call again that she answers the phone. Please feel free to call me anytime.

When I purchased the policy they told me I could defer a payment if I needed. They were right as I needed to for December. I hope the service is this great if I need to file a claim. Nicole was very pleasant and helpful. Thank you.