Endurance Warranty Reviews

I went on vacation and when I came home, my struts went out. Endurance replaced them. A few weeks later, the tire pressure gauge malfunctioned. When I took it in to Ford, they said there was a pile of stuff that needed to be replaced or repaired on it. One of the reasons I purchased Endurance was for the electrical things. I did not read the fine print and only certain things are covered. In this case, nothing was covered. I found independent people to start taking it and paying for it myself.

They took care of the problems. It was excellent. They did the oil change, and they paid for that one also. Everything went smoothly.

Signup was a good experience, and the plan was exactly what I needed for both of the vehicles I just purchased. The individual I talked with over the phone was very knowledgeable and explained everything in detail. I also told him that I was military, and he made sure that I was taken care of based on my military service.

I checked the numbers and Endurance had a better deal than anybody else. It seemed that they took a interest in it, too. I had a couple of representatives because I dealt with them back and forth and set my wife's vehicle up second. And just a minor glitch was that we didn't get the paperwork. They took care of that right away when I called them back. I felt it was the best experience.

I had a good sign-up experience with Endurance. It was easy. Endurance worked the way they said it would. I called them again to talk about something else and they said, “Why don't you do your other car?” I couldn't because the other car had a mileage problem and the odometer had been tampered with. The guy said I could do it anyway as long as it's going the right way. I then talked to a supervisor and he said, “No way.” He was gonna talk to the guy who told me I could sign my other car up too.

When I went through the process of picking and selecting an auto warranty, I looked up Consumer Affairs online to get some reviews. There were some cheaper ones, but they didn't offer near as much as Endurance. I liked their plan, and it was the best one out there for me, but I didn't just talk to Endurance once. They sent me the plan, which is a lot of pages in tiny print. I read most of it carefully then listed out a bunch of questions I wanted to ask. What are the things that will keep you from turning in a claim, specifically? I gotta make sure that I gotta keep my oil and maintenance up. Otherwise it will kill the warranty, which I'm very particular about my cars. I talked to the representative three times before I bought, and he was very helpful and gave me good information. I knocked off some of the price for paying up front too. I've had the warranty for four months, but it didn't take effect till I hit 36,000 miles, which I just did recently.

The signing process with Endurance was very easy and when I used them to be reimbursed for my oil change and an inspection, they paid like they said they were. But it turned out that the warranty is not what they said it was going to be. With the package that I bought, I thought that I could replace my tires and they would pay up to X amount of dollars per tire. But when I took my car in for an inspection and it turned out that I needed tires, I called up to see how much towards the tires they would pay and I was told that the warranty only covered for road hazard. But that was not what the salesman told me. It touched on what the tires would be covered like maintenance type stuff. And then when you get all the paperwork, it's so overwhelming as there are hundreds of pages. You can never really read it anyway. But what really stood out from other companies was the maintenance package that Endurance offered.

Endurance responded faster than Carshield. Customer service did alright.

I do not usually write reviews but I felt this warranted a warning review for those who might be interested in what is like to actually try to get out of a contract with Endurance. I purchased a 2015 Dodge Grand Caravan from local dealer and it is perfect for our business vehicle that will be used for deliveries. I thought about the miles on the car and the amount we expect to drive and thought a car warranty might be a good idea. Did my research and felt Endurance was at that time the best plan to go with so called. (I do not like that you cannot get a quote over the internet, but they are trying to upsell you on all the bells and whistles so I guess I can understand.)

When I was signing up, they did a very good job. I would recommend Endurance to friends.

The enrolment process with Endurance was pleasant. The part of what was covered and what wasn't was a little confusing, but overall, they did a good job in explaining the coverage.

The initial rep was awesome and he did a really good job. He was very knowledgeable and I was comfortable with him. When he gave me all of the information, I told him, "Let me just think about it because I know that there are different packages with different mileage and years." When I called back and I was ready to sign up, it wasn't the initial guy I spoke with. I told the rep, "Well, that's not the quote that the guy gave me, but that's fine." So then, she was like, "No, that's not right. If somebody quoted you, then we should be able to make sure we're taking care of you." She was like, "No, that's not right. If somebody quoted you, then we should be able to make sure we're taking care of you." She was very nice.

Endurance was the cheapest one, and the other qualities they had on their service agreement plan makes a difference. The rep went over and told me what was going on when I first took out the policy, and he made sense. Whatever he covered and what I was looking at my policy is okay.

I would definitely suggest Endurance. It sounds like it's fairly easy. But there's no card that I have to present. So, if I have to go for an oil change, what would I do? How would I present my information to be covered by Endurance?

The first rep. I spoke with said I vod get my oil changed but would have to drive 1000 miles before I could submit a claim, I told him it would take a while before I would reach 1000miles due to the fact that I drive to Ann Arbor twice a month which is only about 30 miles from me, after that I only drive my car to get gas and to the market. The agent did not try to change the quote after speaking with him. I called my dealer and was told I had till April 27 for Warranty and 2027 for power train and they would call Endurace that he would call me back before anything canceled.

The rep was very on hands. He kind of explained everything as it was being told to me, where I understood it. The process was real quick because he made it easy to understand. Then I paid my deposit and after that, everything has been pretty much going pretty good. I took my car to get a transmission checkup and found out that it was low on fluid. All I had to do was take the vehicle to whatever place I desire for it to go and then after they gave the diagnosis, the claim adjuster came out and gave his opinion on it. Then they fixed it and I received the car. I'm really satisfied with Endurance. Overall, it's a good company to deal with when it comes to things like pandemics and you don't know where you're going to get your money or extra income from, but you always got someone looking out in another form of fashion.

The purchase process with Endurance was all right. We did it all on the phone and the rep sent me the warranty package. I looked at it and read it and it was uncomplicated.

Normally, Endurance just takes the $50 credit then bills me for the rest. But their system was down, so I had to pay full price. After I did all the paperwork and everything that I needed to do, I still haven't got my reimbursement for my oil change. Other than that, I had my mechanic friend look over several different warranties and Endurance's was the best. As far as mechanically, too, what they cover and don't. My son said that I have to be careful because companies would say, "Well, we'll cover this if this happens." Endurance's didn't have a lot of those stipulations, so they truly are a better warranty. The price is spendy, but I get what I pay for.

Their customer support was really nice and helpful. Signing up was easy and pretty smooth-going.

The warranty covers just about everything. It's a bumper-to-bumper type coverage, which is what I was looking for. Everything during the sign-up was done online. So far, my experience with them has been good.

I want to cancel my policy, been on hold for a hour now. What is the problem, your automated system keeps putting me on hold. I will post on Facebook your company ignorance for me not being able to get someone to cancel this policy. Your company sucks. I want my refund now you bunch of idiots.

The Endurance representative was customer-oriented. He made me feel like I was a person. He was really cool. He said I would get free oil change. I just haven't gotten the information yet, but I wasn't getting screwed over. They were straight-up.

When I made the claim at Kia in Savannah, they paid 15 bucks on for the diagnostics on the car. They did not do a full coverage on the major repair. And for my ABS and anti-skid lights being all on the dash, they paid just a small part of that. But they wanted to send Kia used parts to repair it with. Any garage that's in business for profit wouldn't accept that offer because want to make a markup on the parts that they provide for a repair.

I called in a warranty claim and verified everything that needed to be done. Endurance came back and said that they wouldn't cover it because in the fine print, they didn't cover it. The way they treated me was very unprofessional. I didn't like them. They didn't cover anything at all. They denied the fuel pump, water pump, and both manifolds after they said that the manifolds are covered under the warranty. They said the manifolds warped beyond repair. I said, "Well, that's the whole point of a used vehicle, to use warranty." Then the lady said, "Well, we don't know if you took a baseball bat to your truck." I said, "So now you're telling me I'm a liar and falsifying documentation?" She said, "I didn't say that." I said, "No, you just told me that I'm a liar." So I canceled the policy.

I bought a BMW about 10 years ago and didn't get the package deal. That cost me big time. This time, I got everything I needed so I wouldn't worry about it because BMWs are expensive to fix. Endurance sounded convincing. Their rep gave me one package and I thought I would pay one price. He told me it would be $106 and that would include the dash and the GPS in the car. When I called back to get it, I was told “That's not included. You gotta pay 116 bucks.” So far, everything's so-so.

The rep who signed me up hounded me to death and what he said was gonna happen was not what happened. I'm very upset with Endurance. I had some issues come up with my truck and before I took it, I called Endurance. The customer service gentleman that I spoke with was very rude and arrogant. I asked him if I could speak to a supervisor and he told me there was no need for me to speak to a supervisor because he answered all my questions. I hung up, called back, and got a young lady. She was very nice and very informative, but not informative enough. My check engine light was on and my motor needs to be changed. The shop had my truck for three days and by the time they got the diagnosis done and called Endurance, Endurance told them they weren't paying for anything. I ended up paying $160 to get my truck back. Endurance was inconsiderate.

The reps explained the warranty as well as I allowed them to. Most of our calls were quick and in a rush because we would call them when I was on my way to work or right before I was starting to work. So they explained things as quickly as they possibly could to get me to understand exactly what my coverage was. Most of my understanding came after I got a breakdown of what is covered in the little booklet and email. So the person I was talking to did a good job, well enough for me to want to go with Endurance over the other companies I was looking into. They did an adequate job. Once I signed up, I started getting calls and the person was consistent with reaching out to me when I requested callbacks.

The policy is garbage. My drive belt popped and broke and I took it to the shop. But they said it was a maintenance problem and they wouldn't fix it. I'm getting ready to switch my policy as soon as I can.

When I was talking to the Endurance rep, I had a pretty good experience with him. The guy was pretty upbeat and updated. The plans were really good. So far, everything's been good with them. I left my job, and I haven't been able to make payments but they've been working with me on that.

Most of the other companies wouldn’t go over the 150,000 mile mark. But Endurance would. The rep told me how many years and how many miles it would be, and the cost over the four or five year period that we got it for. It sounded good to me, so we went ahead and did it. We just call the rep, go online, and make a payment. Having coverage on a vehicle like ours, you got to have something like that. To go and buy a new one when they're $85,000 for something that we need for towing a vehicle around and with all the other stuff, and we've got to maintain ours. So having something like that helps us pay for some of the bills.

The rep was very knowledgeable about what to expect. Then once I got the email with the policy on it, I haven't heard anything from Endurance.

The rep did a good job and it was fairly easy signing up with Endurance but I had a claim on a piece of the steering system and it was not covered. I haven’t gotten any benefit out of the warranty. In a year, I'll spend 1,000 bucks on it and I've already paid out of pocket 1,200 on repairs that weren't covered by the policy. So there's no value in it. Now I’m paying 2,200 instead of 1,200.

Working with Endurance was fine. The customer service rep was really nice.

I had a great experience. The purchasing process was amazing. They were good. The rep did a fantastic job. However, I just don't have the funds to be paying for it. I'm trying to get a job right now. But the rep was so positive, really wanting me to just stay with them. Once I get on my toes, they are my first call.

I was very surprised at the level of coverage that was provided, considering that I had an extended warranty. It was pretty thorough. Also, I'm very pleased that they offer payment for oil changes and stuff like that.

The coverage that I have with Endurance is at a level for what I need as far as on the miles I got on my van and years. I used it one time for service when I had to get some brakes done, and it worked out good. They gave me some money towards it. They said it was a one-time deal on that but I just started with them and I already saved some money. However, it seems like if I need services on the weekend, I can’t call and ask for any of the information to see if it's covered or not.

The rep with Endurance was helpful but I found out later that the information that they gave wasn't exactly complete. When I got the contract, they listed two pages worth of exemptions of things that would not allow them to cover certain items. They tell you all the great things that they cover, but they don't tell you all the things that could come up that you, as a consumer, would never even know.

On 1/15/22 I had the pleasure of working with an Endurance agent to obtain extended coverage on my 2015 Toyota Prius. It long ago ran out of the manufacturer’s warranty and I was concerned about parts coverage in case of failure. And expensive repair bills. On research, I found that Endurance was a highly rated and recommended extended warranty business. I’ve had extended coverage with another company on my second car for several years—their unlimited policy. Therefore on review I chose Endurance’s Supreme policy. It provides bumper to bumper “exclusionary “ coverage. My policy is for 60 months or 54,000 miles. I was quite pleased that my payment plan was a small down payment and a small monthly payment for 24 months, with no payments for the remaining 36 months of the 60 contract.

When I was signing up, the rep knew what she was talking about and I got the impression that she had the best intention of trying to help me to get the best product for me. Endurance is a company that offers good business.

I was convinced to get Endurance by the one who was signing me up because I knew that I needed an extended warranty for the age of my car. He made it sound really good and that they would not let me down. From the time that I signed up until this time, I have not had any issues.

I had them come and give me a jump and that went well. It took about an hour. I thought the problem was worse. They had to come back out again and they towed my car to the dealer. That took a long time because of the snow on the ground. The second time they came, it took three hours.

I loved my sign-up experience. The people explaining everything to me worked with my financial situation. They were really good to me.

When looking for this kind of coverage it's important you ask if you are actually speaking to the company or if they are a broker. This company works directly to you and explains everything well. They have a good rating!.

It was a good experience when I purchased Endurance. They also had very good reviews and I like the cost, too.

Their customer service was awesome. The lady was super nice. I spoke to her and she told me about the plans. She broke things down pretty well.

Customer service was good at explaining what I was getting. It was straightforward and the purchasing process was perfect.

Endurance's customer service was a little bit better than this other company I was gonna go with. I got the best package I could get and the lady told me that everything is covered.

I got a recommendation from a service writer at a dealership for an Endurance warranty. They use that at the dealership and they didn't have any problems with them. When I signed up, I also didn't have any problem them. Warranties protect you against large and expensive breakdowns, like computerization, electronics, and air conditioning systems, which can go bad pretty easily. But in getting a warranty, you should read the fine print and make sure that it covers what you want it to cover because there are a lot of exclusions in a lot of them.

Not long ago, my coolant and oil were mixing. The techs had replaced the oil pump but I wasn't satisfied with the work with it. Endurance had covered a portion even though I had to flush it out, which was the most expensive part. They changed the pump, but Endurance wouldn't cover the front part which you can't change without flushing it. So, I had to pay almost $800 out of my pocket for the flushing. They met me halfway when they told me they’re gonna meet me the whole 100%. Why give me a drink of water and not put the water in the cup?

Signing up with Endurance was easy. Their rep explained all aspects of the coverage very well. We wanted a comprehensive package and this provided one of the most comprehensive packages. I wanted additional things and everything was included. We had to do a certain number of miles before it kicked in and they were very clear on the limits.

Everything was fine during my purchase.

My car happens to be a Mercedes and I called a couple of dealerships. I asked if they took a couple of companies and they said no to most of them. But they said yes about Endurance. I then talked to Endurance's reps and they explained the coverage very well. They answered questions and they made it easy to understand. I've also recommended them to someone who ended signing up. I'm supposed to get something from referring him and I haven't gotten it. But I will refer Endurance to somebody else.

Endurance is absolutely great. It doesn’t hurt to try and give them a call. The plan that they have is good and it fits my budget. The people know what they're talking about too. The rep I talked to explained the different plans that they have and that was the reason why I signed up, because I had a better understanding of every plan that she offered me. I went with the one that best suited me.

Endurance had the best rate for what I needed. The reps were good.

I called Endurance as I had a question. I had to replace the oil pan and it wasn’t covered. Then I realized that a lot of places don't take this warranty because I have to go to the dealer. My car's a Honda and so I'd go as long as it was a Honda dealer and I'd have to call and make sure that they take it. But it is kind of annoying. When I got the one I had before with the dealer, it was so much easier. I thought I was getting into the same type of deal where all I had to do was call them and tell them this is going on, and they would tell me to go here and the person would make the phone call and do everything and all I had to do was show up and give them my keys and pay. Another thing is that I don't like their website. It's not very user-friendly. They sent me an email, and right now with the time we live in, I'm really wary when getting emails because of phishing and all the kinds of scams that are out there.

I was gonna put in a claim. I had a problem with the computer on the vehicle. But I had to tow the vehicle myself and I paid for the cost myself 'cause I was stuck on the road with it. Endurance told me to have techs diagnose the car and send them the results. But at that time, the car was already at the shop. I just let the shop go ahead and fix it.

The Endurance rep I signed up with was a good guy. He helped out pretty well. Right now, I'm checking what covers and what doesn't. The rack and pinion went out on it. I had to fix that out of pocket since it wasn't covered. I went ahead and took care of that. I haven't had any other issues other than that. But everything’s going well. The experience has been good.

We went with Endurance because my buddy's really happy with it. Their customer service was also good.

Signing up was great. They answered all my questions. I just lost my husband so, having coverage on my vehicle that's a little older is a great advantage.

Purchasing the warranty was a little time-consuming, but it was ridiculously easy. I talked to an older gentleman and he was nice. Also, I like that I can go to my mechanic and that they're paid right away. It's a nice plan, and I'm looking forward to using it.

My husband found Endurance and we got signed up with them for my 2014 BMW. The individual that I spoke with was a very nice gentleman with a great personality. He assured me that I had this comprehensive coverage from top to bottom and pretty much everything that I needed would be in there. That was why my husband and I felt comfortable enough to get the warranty.

Enrolling with them was very good. I got very good coverage and everything else.

I called Endurance and asked some questions and I liked their answers. I ended up getting the best policy, the one that covers everything. It was a little bit more expensive. I paid the annual thing. But, I never got to utilize them because my car got totaled right after. I'm trying to stop the insurance, but they want me to send in all this stuff. I don't feel like that should have to happen. They said something about giving me $1,000. But in order to get that money, I have to turn in the paperwork saying that the car got paid off and that it's all finished up. But, it's not. Therefore, I have to keep paying every month for it until I figure all that out. Now I'm just paying pointless $130 a month for a car that I don't even have.

The representative went through the whole thing with me and answered my questions. I haven't had to use it yet, but it's good to have.

I thought that I had full coverage with Carchex. But in the end, they nickel-and-dimed everything. And my mechanic is not expensive. I wasn't quite sure if that was a game or if that’s standard in the industry. But I then got the specific names of those things, and when I signed with Endurance, I was told they were all covered. I haven't used their service yet. I just pay the monthly amount. I was pleased with the amount at first. They made it more reasonable for me. But then I just got a letter saying that it was going to be up this year and it could be up to $500. I haven't received that increase yet. But I've only had it three months and the fact that my low rate that I was happy with is potentially being increased already is disappointing.

The rep told me what he was offering and what the price was, and I agreed. The only thing I don’t like about Endurance is that you don’t get anything in the mail as far as your type of warranty.

We were told that we had a bumper to bumper warranty when we ask about specific auto parts. Our truck has been in the shop a month & these people cover nothing (some of which is very vital to the safety of the truck).

I bought an expensive used sports car and wanted to have some coverage on it. I did some research on a couple of plans. I had two other companies to compare Endurance to. I spoke with three of them and the level of service and comfort I had from the Endurance individuals superseded far from what the other two were. The signing-up experience with Endurance was very informative. The other two companies had a little bit of a hard sale to them. I didn't need a hard sale. I just needed a quality coverage plan. The Endurance rep walked through the options, what was best for my make vehicle and amount of miles that I had on it. Went pretty detailed through what I was purchasing.

The sign-up was mostly done online and the website was pretty easy to navigate. They met my needs and I was satisfied.

Endurance was $800 more than what I was expecting from the initial quote. It went up because of the specific VIN number. Overall, they were one of the better ones that covered the claims.

I looked through the different reviews and there was one where Endurance was ranked high. It seemed like the best route to go. The sign-up process was easy and straightforward.

The very first issue started the very first day I signed up with Endurance. I was in my living room on the phone with them signing up and when they asked me for the mileage on my car, I told the lady. I told her too that I was not with my car. I was approximating the mileage out and that when I get to my car, I would let them know what the correct one was, but it’s so and so. The rep said it was not a problem and it wouldn't stop them from doing the policy so we went on with the policy. The second issue turned out to be about them not taking the money out.

The woman explained to me as long as I paid my downpayment and went 30 days and 1,000 miles, everything would be covered. But it wasn't. When I took my vehicle to my mechanic for an inspection in November, the mechanic found that I needed a ball joint, and Endurance said no. I asked them why and they said because the car is too old and the problem was supposedly already there. So, I had to pay to get all that fixed after I paid the $110 a month that I owed plus the 300 and some dollar downpayment that they asked me. If you have an older car, they're always going to tell you that the problem is something that was already there before you got Endurance.

At first, Endurance was going to be a little expensive for what I needed. But they have a program for veterans, which made it better. I wanted maintenance stuff and anything as far as the drivetrain goes in case something happens. I was getting quotes, trying to make my decision based on an informed view. And not just Endurance, but all of them are saying what they can do for me now and that they want my answer. So, they can improve on the speed in which they want you to answer.

The rep made the coverage sound good when I was signing up but making the payments are very hard on me. I live on Social Security and CarShield was only $70 a month but I'm paying 50 some more dollars to go with Endurance.

I had another insurance that had to go through a third party to get my vehicle fixed. My car will be sitting in the garage for three days to a week and I need a vehicle to go to work. I called Endurance and I asked them if they could get my car fixed without going through a third party and they said they could do that. But then they lied to me. They told me that my car was covered, but it wasn't.

I didn't get a good explanation of what the policy covered, not as much as I wanted. But the reps were good.

My experience with them went smooth and easy. Their plethora of coverage stood out and the rep just kept going on and on. I was like, "Man, this sounds like way too good to be true." He said, "We're gonna pay part of the cost to get your windshield wipers changed". If you break down within 75 miles past your home, we're gonna pay up to $25 a day for a hotel room for three days?" Manufacturer warranties don't even do that. It was really astounding. So far, they've done what they said they were gonna do.

Some companies say they won't cover electrical or some won't cover the engine. For the most part, when I talked to the people at Endurance, they will cover everything that I needed to be done. Everything went pretty well with the initial contact. They stayed in touch with me throughout the phase of me getting it. So far, everything has been good with customer service.

I was mislead by the salesperson. He asked about the mileage my vehicle. When told him it have over 126000 miles He wrote the policy for 126001. When I filed my claim Thirty days and Over One Thousand miles. My claim was denied. He told that mileage was incorrect that wrote The mileage was actually 126930. When I filed my claim the mileage was 128260. If The salesperson needed the exact mileage he should had asked. I was willing to give it to him.

Endurance wasn't bad in price. The only thing that I didn't like was one of the representatives was so pushy. I had tried getting off the phone for 20 minutes, and they're like, “Listen, I'm telling you, you don't wanna go without this." That almost makes me wanna steer away from the product whenever they try to push their products that much.

Everything sounded and looked good. I did the 30 days and I did the miles that they wanted. But they turned down my transmission claim. They said it was due to a pre-existing condition. Endurance is almost like fraud.

Working with Endurance is pretty good. I had a few problems when I bought the vehicle, like with the oil pan and none of it was under the warranty. So it was kind of disappointing. But other than that, it’s fine. Endurance only wants 130 a month and a cheap $230 deposit. It's reasonable. I got the plan with the 100,000-mile warranty but I drive about 50,000 a year. So, the warranty is only gonna be two years. But, I’m getting a good deal since I'm driving that much. I'm only gonna pay for two years of it, not three or four.

When I first got it, the lady I spoke with said there were things that will be covered but I had to use them a few months ago and they said that my car didn't qualify because it was over the mileage. They declined to pay for it. Also, they had my miles down wrong so we re-did the plan. When we re-did the plan, those things now are covered. The reps were really nice and helpful and I'm hoping that if I have to use them in the future, I won't have any difficulty.

It's very unfair what Endurance is doing to us and I'm still not done with them. We've talked to them three times and they said there's no refund. My husband bought the vehicle on October 15th and drove the car approximately five miles to the house. On October 16th, we called Endurance and got the warranty. They told my husband to give them the mileage. He was reading from the document and gave all the information of the year, the make and the model. And Endurance made the contract out. Now that there's an issue with the car, they said that there's a difference of five miles from the minute he took the vehicle out of the dealership and the next day when he gave the mileage of off the paper. They said that because he didn't tell them there was a 5-mile difference, they were not paying anything and not even giving a refund. They said we'd have to open a new policy with them.

I was unaware of a lot of fees associated with even starting the policy. I had already paid for car insurance so paying the warranty outside of that is a lot. I thought I was paying the first month and I didn't know about a down payment that they had split into two. I still owe on it. On top of that, something is wrong with my car and they need to get into the transmission to replace a valve but the Chevrolet car dealerships don't accept the Endurance. I'm not having a really good experience, so far. They made it sound like it was affordable and it wasn't going to be too much of a hassle but it has proven to be otherwise.

I like a lot of different things about the warranty, like the maintenance program and how the expense was less. I contacted customer service about getting another copy of the agreement, which they provided right away.

I asked the rep from Endurance what kind of policies were available and he said there were three different ones. I told him that the only thing I'm interested in is the drivetrain, the major mechanical components and he said that Endurance has one that covers that, which was the one we selected. Also, I got to Endurance because there was an independent survey done on the top five of their kinds of programs and I read the reviews on them. Endurance was rated first in that entire review. Then, I read the particular reviews. I have to see how people were treated and it appeared that they were treated fairly.

Endurance helped me and gave me a good deal. They were easy to deal with and they gave me time. Everything is going all right.

The reps were very helpful. It was a good experience. It's a good service to have and it's a good price.

The rep was friendly, explained everything very well and helped me through the sign-up process with Endurance. He got the job done quickly. I called in and within 20 minutes, I had my extended warranty and everything all set. But there were stuff that he told me over the phone that I did not see in the contract. He said that if I buy the contract, he was going to give me free oil changes but that was not included. The contract was 30 something pages. I went over it a little bit and I didn't see anything. It's probably there but I didn't check thoroughly. The difficult part was making the monthly payments, because they go through another company. They sent me a link and I had to sign up through another company to make the monthly payments.

Setting up my vehicle with them over the phone was a piece of cake. The customer service person I talked to was very pleasant.

In June 2019 we purchased Endurance Warranty for our 2016 Ram 3500. Jan 11, 2022 the passenger door would not open with remote or manually from the outside. Took to dealership. Diagnosis, passenger door handle shorted out the wireless hub. Door handles are not covered by warranty. But is an electrical part. Imagine for a moment. You have a newer car, have Endurance Warranty and the push button assy for the transmission fails and damages your transmission. Because shift lever assy is a non covered part. The transmission is not covered.

I am in the market to purchase extended warranty for my 2013 Audi. I called several extended warranty providers and ended up talking to a very polite woman at Endurance. I told her exactly what I'm wanted and the offers I have received from other competitors. She put me on hold (for 20 mins) to talk to her supervisor to see if she could match the offer from the competitor.

The reps were pushy as they made a million calls to me. But they were very pleasant on the phone. They had answers to all the questions I had. Then I just gave my credit card for the initial payment.

I was satisfied with Endurance and the price, to me, was fair. I just autopay for payments, which is easy.

The reps I talked to were 100% helpful. They answered my questions and they were very friendly. I got more than what I expected from Endurance. The price was good for both of my vehicles and so far I'm happy with the warranty.

I just had my truck serviced for an oil change and Endurance paid for it. I had no problem with them. They seem to be doing a good job.

With other companies, I would have to go through a second party if something happened to the vehicle and I didn't want to mess with all that. Endurance was one of the companies that I can deal with directly. They don't subcontract somebody out. Also, the rep I talked to was pretty nice. He explained a lot of stuff because I was asking a lot of questions. I wanted to make sure that it covered a lot of the computer work if something happened to the vehicle and he was really knowledgeable. I was satisfied.

The rep wasn't pushy. That's the thing that I usually look for when I interact with someone, if they're not pushy, they explain clearly. And it was good.

After I talked to them I was pleased with what I heard. I had a claim but they said I needed 1,000 miles before they could pay on anything. That's the part I didn't like 'cause I only go to the store, visit my son and my daughter-in-law and go to church. When they find out you don't put as many miles on your car, they should have a category for that particular mileage for people that don't drive to work. Other than that, I am happy with them.

It didn't cover what we thought it would and we're kind of disappointed. We took our vehicle to the Honda dealer and they gave us a whole list of stuff, like the tire rods, and Endurance didn't cover any of it.

Signing up with them was decent. But there was some kind of pressure created that one price only holds for a certain period of time, which I'm not a fan of.

I was in the automotive business for 45 years. I knew what questions to ask and they seem to know all the answers. They are really nice. The only problem I had was that I never received a hard copy of the policy. I got an email but they said they're gonna send a hard copy and I never got it.

When I took my car and said I had Endurance, the lady at the Hunt Automotive, which serves BMW, said she didn't want to deal with the company as they seemed to run around and not cover anything. She handled it, but it went back and forth. Endurance didn't cover it, but the guy I talked to tried to make good on it. They came through and they discounted me for a month. I stuck with them and I'm trying to get my fiancé to sign up now.

So far, customer service has been good. I will be calling Endurance up about my truck.

BEWARE OF ENDURANCE WARRANTY. THEY ARE A FRAUD. State licensed submitted a claim to repair my vehicle and Endurance Warranty refused to pay for the repairs. DO NOT USE THEM BECAUSE THEY COLLECT YOUR MONEY AND BREACH THEIR CONTRACT.

The rep I spoke with was very thorough. She explained everything and answered the questions. Endurance was about the same amount of money as the dealer's extended warranty but I got longer coverage by about 50,000 miles.

Endurance gave me a call about the warranty package deal on my truck. The details about every part and every situation were pretty well-explained and I selected extended services for the deal. I recommend getting it for the parts that break down that are covered. It would help out greatly with the cost.

The guy who signed me up for the policy explained everything. It sounded reasonable and easy to use.

Endurance had good ratings. It was more expensive substantially than the other one that I was gonna purchase. But this one, you dealt directly with. There was no third party per se involved. They also explained the coverage pretty well. The only thing I didn't get was a paper. But their customer service was very nice. The rep was there when I was calling back with my million questions. Somebody was always there to answer the question.

I needed coverage for mainly the engine and when I purchased a warranty from Endurance, the rep I worked with was all right.

I got a salesperson that talked me into Endurance and I was really sorry I chose them. She made it sound like it was a good deal, and it's not. I took my car in and it needed all kinds of work, and the only thing that Endurance would cover is the oil change. The mechanic is now doing a bearing, which isn't covered, and that's gonna cost me 500. Also, they're only going to cover a brake pad for $50, and it needs a rotor and a brake pad. I called and I was explained, “Well, for the year of your car and the mileage, this is what we offer you and that's it.” They had it listed part by part, and the mechanic went over it with me. What they don't cover is stuff that really needs to be done. I only got 30 days to cancel. I can transfer it to another vehicle but I'm locked in for over three grand for two years. It’s horrible.

I called Endurance and they gave me quotes. I called them back once I decided when I wanted to do it and the person was great. They helped me. I also like their pricing. We got a better deal, especially when we did two vehicles. They were also able to offer coverage on older vehicles than some of the other ones I looked into.

One thing I like about Endurance is a one time discount on oil change. My previous provider never gave that to me. I had a problem with my brakes, and they never gave that to me too. Endurance is little bit better than them. I'm waiting to get my refund but so far, everybody’s been helpful.

I have a claim going on right now on the vehicle that I bought my standard warranty for. The process was very positive and the customer service was down-to-earth, very friendly and helpful.

The rep was good and told me what I needed to know. The warranty that I had before wasn’t with Endurance and it helped. I didn't pay any cost for the whole repair and I hope Endurance is better if something like that comes up again.

I had a very professional transaction when I purchased my Endurance warranty and it was not a hard sell. I also appreciated that they are covering me for the entirety of my loan, which is another fantastic feature. And I intend to keep this car for quite a while so that's an added peace of mind.

I recently signed up with Endurance a couple of months ago. Their plans were great. It was also a good experience talking to the sales guy.

I wanted coverage for everything, which was what Endurance told me I was getting. As it turns out, they have tiered plans and they have tiers higher than what I got. Upon questioning them about it, they said I signed up for the highest tier that I was eligible for but they didn't make me aware that I wasn't eligible for the higher tiers. They made it sound as though I was getting their highest tier coverage. More information would have been great. It's one of those things where they didn't technically lie, they just omitted information that would have affected my decision.

I was told about the Endurance offers, specials, and all of my benefits. I said that I was gonna be searching around, and the people said that they would send me the paperwork so I could go over it. I printed it all off. They did a pretty good job. The only thing that I didn't like is they require me to get an oil change within 30 days. Then I have to call them when I'm at the place where I'm getting my oil changed. I wish I could just send in a receipt instead. I had already gotten an oil change and then it was null and void because I didn't call them first. Also, with their hours of operation, if I need services on the weekend and they're closed, that's not a good convenient thing for me. Then I just got a letter from them yesterday saying that the prices have changed and for me to call them back. I'm probably gonna drop them if the price is gonna go up.

The gentleman I talked to was very nice and informative. Overall, it was a good process.

It was easy to sign up with Endurance but as time went on, I was very disappointed in the service that I received. There were some issues with payment on some items that I felt like that they should have covered that they did not. It ended up being about $2,000 on me out of pocket that I don't feel I should have had to pay and they never gave a clear explanation about why they did not cover it. There could be a little bit easier customer service as far as communication and explaining their policies a little bit more.

Endurance has been good so far.

The rep did a good job when I signed up and making payments for my Endurance warranty wasn't bad at all. He said what the plan was, then I looked at my bank account and said that would be fine.

Everything went well when I purchased Endurance. I felt good about their customer service. They answered my questions.

I took my car to the shop for the first time since I purchased my warranty. I ended up with an over $1200 bill, they didn’t cover basic things like a water pump or thermostat, considering the price I just paid for the warranty. It’s ridiculous how little they cover.

I purchased the warranty around October 7, 2021, paid my initial deposit, then the other half of that deposit on October 14, 2021. The day I was setting up I asked the salesperson if I could do my own oil changes or if I needed to have someone do it, the salesperson stated could do my own oil changes and that was fine, all I had to do was keep receipts of my oil and filter purchase. Three months go by and my car breaks down, I have it towed back to a repair shop and they tell me I need a new engine, since this town was not my home town, I towed the car back to a dealership who verified that I need a new engine. The dealership sent in a warranty claim, the warranty company sent out an inspector who took pictures of the car and sent those in.

Endurance Auto Warranty is a scam. I’d give it a zero if I was allowed. We bought coverage the best when they offered. We had an additional 1600 miles on the car and 49 days their requirements are 1000 miles and 30 days. We had the tires changed on the car and the gentleman said we are going to need new brakes. The next week we noticed a squeaking in the front end. We took the car to Volvo dealership. They found the squeak something with a shock. They said the brakes did changed. And they also noticed some noise in the motors/engine not sure what it’s called.

The reps at Endurance told me what they do but they should be more straightforward and explain themselves a little more when it comes to certain parts of their product. I had a question about something that the gentleman said to me and they misunderstood it. But that's the only part I didn't like.

Everything is fine with Endurance. The rep explained all aspects of the coverage well.

When I got on the phone with the Endurance rep, I was reassured of customer service. The rep was also friendly. The payment was easy to set up on auto-pay. I did it the first time. However, when I needed my car fixed, I took it to the shop. The shop was great that I took it to. But when I would call for the next steps, I never got a phone call from Endurance, like a follow-up to say, “We heard that your car was in the shop. These are the steps.” Nothing to reiterate my warranty.

It was great in the beginning with Endurance, but I realized when I went to the dealership that a lot of stuff was not covered. So I was under a very different impression. On hindsight, I should have asked a lot more questions about the warranty because I don't feel like I was well informed. Endurance was saying that the problem with my car was not covered because it was on the gasket. But the dealership was saying that it was not because of the gasket. However, they said there was no way to replace a gasket and that we had to replace the pot, which would cost a lot of money.

The girl I talked with at Endurance was very clear and explained everything in detail. She answered all my questions and was very good. I have a seven-year-old car but it doesn't have that many miles on it. So, I plan to keep it as long as we could and wanted it to be fully covered.

The phone call was good and positive. I have yet to see if they live up-to their reputation. Representative took the time to explain the difference between their company as compared to others. It sounded good and after looking at reviews online I made my choice to sign up.

The scheme that they use to deny claims! I bought a 2011 Bmw X6 idrive. I took it to a foreign shop to get a full diagnostics and everything checked out good except for brakes needing changed soon. I had it for 3 months before any problems came up. The fuel pump failed on me. I took it to BMW and they ran a $400 diagnostics and seen that the control module and the fuel pumps were bad. The mechanic called them and explained the fuel pump was bad and by the fuel pump going bad caused the module to burn. I paid out of pocket for the module and they denied the fuel pump because they said the mechanic said there was nothing wrong with the fuel pump and the module was the cause.

When I signed up, Endurance talked a good game. But when I got the contract, I didn't agree with a lot of stuff in it. So I cancelled my contract with them within 30 days. The girl that I spoke with blew it up like Endurance was the best, but it's not. She said to me I can go anywhere and that Endurance is accepted all over. But when I started calling all around, people never even heard of Endurance. I didn't want to run around finding somebody to fix my car. I also stated that I only go to one person. But when I called the dealer that I go to, they said they did not accept Endurance, so I didn't want to deal with Endurance. Don't tell people anything just to get a sale or to get somebody signed up.

I decided to keep my current vehicle in light of the tight new/used vehicle supplies. I saw a TV ad on Endurance Auto Repair Insurance and checked into it. The agent I spoke to was trying to be very convincing. It sounded like a pretty good deal so I signed up. However I am currently reviewing the contract in detail to see if there are any gotchas. If I am satisfied, I'll keep it. I have 30 days to cancel it if I'm not satisfied with the details. It's basically bumper to bumper coverage for the first year then just mechanical coverage after that.

I was under the impression that Endurance covers everything from bumper-to-bumper. I was told even maintenance, besides tires and stuff like that, was covered. But when something actually happened with my vehicle, I came to find out they don't cover anything. And if they do cover, they cover it partially. They refunded me for everything. It wasn’t a problem. Still, I was lied to.

The gentleman that I talked to seemed very forthcoming and knowledgeable about the product. But it's a bit pricey. It takes a lot out of my budget.

I got the Endurance warranty, and I thought the plan was good. It was fitting my budget. Overall, I liked it. I'm gonna call to cancel, though. I don't have the vehicle right now, so it would not make sense for me to be paying for the warranty monthly.

It was kind of annoying when I was signing up because they were talking to me in terms that I didn't understand the coverage. I had to tell the guy that I would call him later and then I did my own research. But Endurance should have simplified it for me. So it would have been easier for me to understand what they were talking about. But overall, I was pretty satisfied with the experience. The extended warranty was pretty good for the money.

When I spoke with their representative, he sounded very knowledgeable. It was kind of a mixture of a sales pitch and knowledge. It wasn't extremely pushy. He was a good sales representative. With other companies, there was too much talking and too fast talking.

I purchased my policy 9 months before I had a problem. When I went to get my water pump fixed I was told it wasn't covered because the mechanic wrote down the wrong mileage on my car. Even though I could prove it was a error, they refused to pay. Then 6 months later my power steering pump went out. The claim was denied that it was "normal wear and tear". I then had a traction control problem and that was denied because it should be covered under a recall. My car was not eligible for the recall because it was produced later in that year after the problem was discovered. I paid over 2 years $2400 and every claim I had was denied.

Signing up with them went smoothly. The rep was helpful and answered most of my questions.

I like everything about Endurance. Their rep did real good. When he explained the warranty to me, I understood the different packages and I decided to go with the one I could afford. One of the perks of having Endurance is if I'd be traveling abroad and the car breaks down and it's gonna take a couple days to fix, I'd have a place to go and a car to drive. I like that.

Before I signed up, I checked out Endurance's website and everything was straightforward. They called me quickly. Because when I started looking for something, I put in my information and all of a sudden, all kinds of stuff started coming to me. I would have liked to have more time or more miles on my warranty. But that is the only thing.

When I reached out to Endurance, the rep was very pleasant. He explained everything to me and told me about the one-time thing that I could check the battery, although he didn't tell me that it was only so much money towards it. They don't send out hard copies of the contract and I had to print it myself on someone else's computer. Then, when I was reading it, I realized that it's only like $45 that goes toward the battery on a one-time basis. The batteries cost $107. They need to be upfront, especially when the customer gets the plan that covers supposedly bumper-to-bumper.

The representative was fine. My only complaint is she said they would send me information in the mail about the plan and the coverage and I never received anything.

The gentleman that I spoke with was able to answer all my questions and there was no pressure from him. Everything he told me seemed right on the up-and-up. I wanted the coverage to be similar to what the dealer had provided initially. Right now, it looks like I'm gonna overlap on some of the coverage. But in the long run, the length of the coverage made a big difference as well.

I purchased Endurance for my 2014 4Runner. It was the best option for me. It’s a good deal. Go get it, too.

I was told that my policy covered everything but in actuality, it doesn't cover the whole vehicle. It doesn't cover the important parts. It just covers the accessory parts.

They covered quite a few things and it was more than the other companies that I was shopping around with.

Endurance was the only company that offered coverage that was within my price range at the moment and also covered what I was looking for, such as the powertrain warranty and a few of the sensors. When I was signing up, the rep was able to answer a lot of my questions. The only thing I didn't like was that he said that I could split up the initial payment but that wasn't the case. They ended up taking out all of it so I had to deal with some problems with the bank on that. But other than that, everything has been fine so far. Getting this coverage has taken away the stress that I had if something happened. My biggest fear is having a transmission or something go down and I wouldn't have a car. But if that were to ever happen, I feel confident in the coverage.

The sign-up process was easy and Endurance has been okay so far.

My car was totaled but Endurance gave me all kinds of runarounds. I'm still trying to get this service cancelled. Their people are pushy. Anything that I say, the rep tries to rebuttal and say that I should keep the service for certain things. But I told the rep that unless they're buying me a car, they shouldn't tell me what I should keep. The agents were very sarcastic when I told them I no longer have a car. They kept telling me, “Well, you're going to get one eventually. So why don't you keep it? Why would you waste your money?” It was disgusting.

The representatives were nice. They had a lot of information, and they were ready for any questions. I didn't know that I had all the questions in my mind that I wanted to ask them beforehand. But they were really good about answering all my questions and they definitely gave me peace of mind. I was very satisfied. But I had a couple of claims and they weren't covered under the warranty. Endurance only covered part of the oil change and that was different since they said that I would get two a year. The other thing was I had a hub go out, but they said it wasn't covered under the warranty. But they covered the tow into town after the hub so it was pretty good. I would just encourage consumers for the warranty to make sure they look over what's covered and if they want anything particularly covered.

It was easy to set up a payment plan.

I felt that the better choice was to go with Endurance but that was a huge mistake. It was a good value from their paperwork that they had provided to me and I thought the coverage was going to be great, but that turned out not to be the case. I took the car in recently to have some work done because the dealership had said that they weren't able to tighten up the transmission lines anymore. It was causing a leak. I turned that in to have that claim but Endurance denied it because they said the transmission lines aren't covered.

I had a wonderful experience signing up with Endurance. If the plans that were offered would be cheaper, I would love it. But it was a good fair rate.

When the dust settles... If you had asked me about Endurance and their Coverages/Protection a year and a half ago, I would have given them a higher rating than my previous extended warranty provider. I thought that since they had treated me fairly on my previous vehicle, that I would transfer/register my 2015 GMC Truck to them as well- hopefully to benefit from a multiple-car discount as well as the continued service and coverage.

Everything went fine with Endurance. They're great. I like their program, I liked the person I talked to, and they're also rated around the top four in the country. My main question was, since they have Cadillacs, if they authorize genuine GM parts, and they said they do. Not everybody does.

The words that Endurance has written down seemed like they have a little better product than the other companies that I looked at. I've filed a claim but they didn't cover it. They said it was a hose which is a wearable part. But it sounds like every company does the same on certain products.

The rep was very nice and setting up the service was very easy. He explained the coverage but I'm 85 years old. I’m still awfully sharp but I gotta have something to read. All I got was a welcome letter, how to update automatic recurring payments and the disclosure of what their limit as far as sharing. If I had a folder or a pamphlet, which would be very nice to have, it would sure help me and make me feel better about it, too. Other than that, I was very satisfied with Endurance.

I did some research on different companies and Endurance was relatively well reviewed and they fit within the kind of price point we were looking at. But their reps weren't as knowledgeable as I would have liked. I needed to call multiple times to get all of my questions answered. But they were helpful and honest. So that was good.

Out of all of the companies that we researched, Endurance was the best option to go with. They offered more and had more discounts than most that we were looking at. The rep was nice and very professional. She helped us out. It maybe took an hour to get it all situated and ready to go so I love that she was there to answer any questions we had. I didn’t have an issue and neither did my husband. My car broke down and I didn't have a warranty. It was an unexpected bill and to know that if it does happen again, I can be covered by having the warranty. It covers oil changes and my tires so that's a little help too, especially with us because I have a family of five. It’s something you don't have to pay for.

I have a 2008 vehicle and there aren't many companies that would cover that. Endurance had a wide array of plan options and they also have a lower deductible. I tried to file a claim for brake rotors, tie rods, and wheel bearings which they are supposed to cover once a year. It was denied because none of the items were covered under the warranty. They said the brake pads were metal on metal, that's why they didn't cover them. My repair shop was very frustrated with them. They said that they spent two days, just back and forth on the phone with Endurance. The way that they handle the claims in the repair shop could be improved. There should be a direct line for the repair shop to contact them, instead of having to call the customer service number and be put on hold. But, they paid for the oil change.

When I bought my warranty with Endurance, I was apprehensive as I heard horror stories about the other warranty companies. But I took a chance as they were high-rated. I'm glad I did because when I had a claim, they handled it well without a lot of red tapes that a lot of companies could put through. A week ago, I had some issues with my automobile, and I called them up. I had it towed to the mechanic of my choice. My mechanic told me that the timing chain on my car had went and a couple of other things that went along with the timing chains.

When I talked to their rep, I asked him one question that he really couldn't answer and that kind of bothered me. I asked about the bad ratings up here and why people say Endurance didn't cover their car problems. He was beating around the bush and he didn't answer it to my satisfaction. I see that they don't focus on a bad review and they need to. More customer service reps need to explain it better than just telling me what they want me to hear and not answering the question. But they were very respectful.

Setting up the plan was pretty easy. The only thing that was kind of a glitch was it was supposed to be payments were the same as cash. I was shopping to pay cash, but when I told him I was gonna make payments, the guy raised the price. And it was a couple of hundred bucks. Also, the rep was offering me $300 if I signed in soon and that didn't appear. Those things were a drag. Those guys were salesmen, they're not mechanics. So since they won't be fixing my car, it's not like I hold a grudge against Endurance.

Endurance has a one-year payment and a three-year coverage. Their rep was very professional, pleasant, and informative. He answered our questions and called us back when I thought it was a scam. On the whole, the people at Endurance were patient, they weren't pushy, and they let me decide and call them back.

Endurance was able to provide me with more coverage than the manufacturer's warranty. The representative did a great job. She had a good knowledge of the product and did a very good presentation.

The representatives were courteous, answered all my questions, and explained everything to me.

Endurance was insubordinate and inaccurate with the information. The person who was my contact lead was very rude and wanted to curse me. He was blowing on suggestive undertones in his speech. I told him that, for one, I'm a customer. Number two, I’m elder. Number three, I served in the military. So, my respect is due. I'm not with them anymore.

The signup process worked out really well. At first I was reluctant because the reps talked fast. I would stop and ask them another question. There were more details to it than what they were telling me. And so I had them email me with some of the information so I could read it also. Everything seemed to be factual from what they were stating. Having a warranty is a peace of mind.

The people from Endurance were very nice and they gave me what I wanted. The purchasing process was very easy. I was just promised a hard copy and a card to put in my wallet, and now, they're telling me they can't give it to me. When I didn't get my stuff through the mail for a while, I called the number that I was supposed to call, and the girl that answered told me that they don't do that anymore. It really makes me very upset that people are not catering to the elderly people. They're catering to all these computer wizards, and I don’t appreciate that at all because it’s like they’ve thrown us to the wayside.It would be a great improvement if they would send me what I want.

My dealership had some experience with Endurance. I signed up with them and they were very informative and they helped. When there were some things that came up with the car, I filed a claim. Endurance did not pay for most of the things that were submitted. There was only one random thing that they paid for. I was calling them to cancel the warranty. But I ended up taking the car back to the lot so they put the cancellation process on hold waiting for me to get a new car and then I may continue it. But I may not. I wasn't really happy with their service. Some of the things that were going wrong with the car should have been covered but they decided they weren't for whatever reason. I was a little disappointed with that.

Endurance Auto Warranty covered everything from gaskets, little washers, and up to major repairs. Everything was explained to me. I just missed a question or two so I called back a couple of days later and talked to one of the reps. Then almost everything was done over the internet.

So far, Endurance is okay. I used it on my brakes that were squeaking. I got my brakes done at Firestone and they did the rest. They said they should be paid 149, but Endurance only paid 69.99. When I called back to find out why they didn't pay the 149, they said that it was just because they only pay for the certain parts for the brakes. The brake pads only cost 69.99 and that was what Endurance paid.

The rep made it sound like Endurance was gonna do a lot more than what happened. She said they would cover transmission but that was a lie. She also said that they would cover one complete brake job. Come to find, out, they only cover $130 so it wasn't worth it. I paid for the cost out of pocket. Also, I was 23 miles away from my 1,000 miles. Something got messed up with the mileage on their end and it cost me $4,700 to get a transmission replaced.

Endurance gave a free year of service as far as the price is concerned and I liked that. After I read a few reviews, I decided to go with them. Customer service was pretty in-depth and answered all my questions. Just having somebody that was straightforward and explained the differences in some of the local brands was good for me. I trust them to be able to take care of whatever I've got. For what I'm looking for, Endurance was definitely good. They sent me some good documentation about the warranty that was really thorough.

I was shocked that Endurance was willing to pay for something that was substandard instead of a comparable OEM ignition coil. That's not right. According to my reading of the warranty, it said that the ignition coils were covered but it didn't say specifically that it's for a generic ignition coil, not for a DENSO or an OEM Mercedes-Benz ignition coil.

Endurance has some stuff that my warranties on two other vehicles didn't cover. I assumed that it's bumper to bumper except for electric. At the initial point, they pitch everything. Once they go through all the coverages, the guy breaking down the coverages was very knowledgeable on each of the coverages. When I took my vehicle in, the dealership told me I needed to replace the strut. They called Endurance and told them what the issue was. They had to go through the warranty and see where it highlights what it covers that pertains to what we're trying to fix.

The rep could have done better as far as explaining other tiers of coverage besides just the top one. He sounded like he was in a rush when he called me. He said, “I don't know why you’d want anything but the Platinum.” I said, “I would like to hear the options, but okay.” I liked the cost.

Endurance is an old reputable company that I grew up with. They offered me a better and more comprehensive plan. I cancelled the warranty I had that time and took Endurance. They beat the other company's prices and they gave me more services. I’m only paying about 150 a month. The only thing is I can’t make any claims until I get 1,000 miles on the car. So far, I haven’t driven my car enough. If I only have 900 miles on my mileage and my car breaks down because it's taking so long to put 1,000 miles on my car because of the pandemic, that wouldn't be fair. That would be the only thing that I am concerned about. I only have 45,000 miles on my car. Corvettes keep their value based on their miles.

Endurance gave me more coverage on miles. They bumped it up to 250,000 miles. Customer service was nice and they told me a little bit about how to submit a claim if I need any work done. I'll just give the shop Endurance's number. Endurance, on the whole, helps. I had to extend my payment out and they worked with me with that.

Endurance has been there for a long time and I found that Endurance is better than others.

I submitted inquiries to other warranty places and Endurance was the first that respond. The rep was very thorough and answered questions that I had. Endurance does a good variety of what's covered in the policy and covers what I need, but for someone who may not be able to pay for it, it's not that cost-effective in addition to car payments and insurance.

The rep I had was very fast and responded the next day or so. I went with Endurance because of the coverage and the options that they have. The price was competitive too. I wanted to have as much coverage as possible. My cars are BMWs with expensive maintenance. I wanted coverage mostly for the powertrain and transmission. Endurance has some options for the suspension, exhaust, stereo, and AC. I'm very satisfied. Customer service was very friendly, they follow through, and it was an easy process. My boss bought a used Audi so I recommended to him to get an extended warranty and I gave him the contact and the website for Endurance.

The person I talked to was real nice and confident. He seemed to know exactly what he was talking about. One thing I liked was when he said if I put my car in the shop, I would get a loaner car.

The reps explained to me the policy that I bought. They also explained to me what I can do in case something happened, or what the warranty would cover if something happens. It seems like everything is good.

When I asked about maximum payout I was told 10500. When I got my policy it was 2500. I canceled. If that’s the way they do business I would not be comfortable wondering what kind of story I would hear if I had a claim.

Endurance offered the best value and was also reliable. The reps were great and at one point, I was transferred over to a manager. That guy have been doing it for too long and knew exactly what I was going to say and how to respond to it. You could tell it was monotonous for him but he was willing to work with me the best he could.

I had one repair happened when I was out on the road. I was able to take the car directly to the GMC dealer and they dealt with it. Generally, their experience with Endurance is very good.

Endurance is a company that doesn't even collect their own fees. So, I got all twisted around because my credit card company challenged them and wouldn't pay them. So, we went around and around and cancelled. It was a mess. If they can't even manage to collect your own money, what it would be like when it comes time to pay? Find out who collects these companies' money. If it's PayPal or one of those other off the wall companies, don't waste your time.

We wound up having to get some new U-joints put in my truck, and it was all covered with no problems. But I traded in the truck. I called Endurance three weeks ago and said I need to cancel my service because my new truck has a factory warranty, but the rep hung up on me. Other than that, the service was great.

I purchased an Endurance warranty for my new truck. Somehow there was a mixup and they didn't email the information to me that I needed because you have to print your own policy. I had to call them and they send it off to me right away. So far, so good.

Customer service was wonderful and the purchase process wasn't very long. The coverage option I got would cover more the things that I thought would go wrong with the vehicle. It was a great experience.