Endurance Warranty Reviews

Endurance offered more with roadside assistance and a couple of other things so I went with them. The claims process is pretty good and I'm highly satisfied with my experience. I already offered a friend to go through them.

It was a two and a half month process between the mechanic and Endurance. It was very slow. Shop for other warranty companies.

I had to rent a car for five days and pay 930 something dollars before I could even find out whether my car could be fixed. I paid 934 and Endurance is just paying 150. I just ate the 150. They fixed my transmission. I had a lot of other stuff wrong with my car that I didn't know. I had to pay $4,800, but it would’ve been more with the transmission. So, I’m satisfied. It just took a while.

My first repair for my AC compressor was very smooth. The shop gave me a quote and Endurance paid. I had the car back in three days. But my engine went out and it has been treacherous. The rod bearing went out and I needed it fully rebuilt. Endurance didn't cover the full request. They covered 6,000 then I paid the 7,000 out of my pocket. The claim is still not completed.

I liked the rep's upfrontness in answering of all my questions. I would recommend Endurance.

Signing up with Endurance was relatively easy. The lady that I worked with was able to answer all the questions that I had in reference to Endurance and the different options that were available to me. She explained it in great detail. Endurance's service has been perfect. I needed an air pump changed. The length of time that it took to get the repairs done using the warranty was concerning, but it is what it is. Outside of that, it was good. They answered all my questions, and they gave me a heads-up on what was going on and when the auto inspector was coming out. They're nice on the phone. Even though I can get agitated, they kind of kept me calm. So, so far, my experience with them has been excellent.

I spoke with a representative and asked them different things that were covered under the warranty. When I set up for my coverage, he contacted me and gave me the information. I told him I would give him a call back and asked him to email me the stuff. He emailed it to me, and my husband and I looked it over and made a decision. Recently, I had a claim for some pistons in my engine. I brought the car to the Ford service on a Monday, and they contacted Endurance. Endurance told them that they were going to come out and see the car on Wednesday. They did not come and see my car till the following week. It was done almost till the next Wednesday, and I didn't get to see it till then.

The representative I talked to was knowledgeable and nice. The signup process was the only time I talked to him. The rest of the time, they sent me my paperwork through the email. I was informed properly. I'm satisfied.

My experience was good, except the rep could have done a better job explaining the coverage. Once I started using it, I felt I was left with unexplained options. Things I thought were covered weren't. It was all good in the end though. I understood it once I went through it and spoke to my dealer. He explained more to me. Endurance covered quite a bit for me, so far. So, I got no problems.

We bought Endurance's warranty and utilized it for some repairs on one of our vehicles. And it was a smooth process. I had to get a transmission replaced. I took the car to a dealer, and they handled all of it. I paid out of pocket a bit, but there was a lot of stuff that was covered. The warranty is beneficial especially for high mileage vehicles because something will inevitably go wrong.

Last month, I needed some electric repairs on my Audi Q5. I called it in with Endurance. I had to pay 400 of the 2,000.

Interacting with customer service sucked. They weren't helpful and they turned us down on one of the problems with the vehicle. We paid all this money and we are not happy with the warranty. Other than that, when we had the third thing go wrong, they covered that.

I'm very satisfied with Endurance's service. I've had one claim for a transmission issue on my 2018 GMC. The inspector reviewed what the GMC placed said was wrong and he said he was satisfied that that was the problem. They handled it with no questions asked. It’s well worth the money that you spend to have the extra warranty.

Endurance has been great. When I have a claim, the mechanic takes my information and calls Endurance themselves. Then, I wait until they get the job done and I pick up the car. I'm buying a new car and I'm gonna go with them for the new vehicle.

I'm happy with Endurance. I had one claim, and the mechanic took care of it. My car needed a new transfer case and it was a pricey repair. For the most part, I did have to make a couple of calls just to find out what the holdup was. Other than that, Endurance covered all except for my $100 deductible. I was very thankful and impressed. The only frustrating part was I had my car towed to my local mechanic, and they wouldn't let him do a diagnostic. So, they made me tow it to the BMW dealership. Then they wouldn't take BMW’s word for it either. They had to send out their own adjuster. I was without a car for about three weeks. They said that they only cover the rental once the repairs are approved. By the time they were approved, BMW had it done already because I had to get it done whether Endurance was paying or not. So, their rental vehicle policy is not very good.

Endurance does what it says. So, I'm satisfied. They offered me three oil changes a year so I took advantage of that. Also, my CUE screen in my Cadillac was broken, and they fixed that. After the part came in, I was there for 30 minutes tops. It was quick. If they had my payment coming up a couple of days earlier prior to me getting paid, they would have had it fixed on the spot.

I took my car to the dealer and they found that the compressor wasn't any good. I was assuming that if the compressor isn't good, it's, essentially, the whole air condition system. So, they decided that that was the reason. Along with that, they did a whole diagnostic of the vehicle, and they realized also that one of my engine mounts had collapsed. So, they brought that to me, and then, in turn, brought that to Endurance. Endurance told them what they will or will not pay for within reason, and it went from there. I did pay my deductible and got my car back.

I recently had a run in that I was not pleased with. I'm on their Advantage Plus program and I have three vehicles with Endurance that I pay for monthly. I talked to two reps before getting an oil change and both reps told me that I would get a reimbursement for the oil change because that's something that's covered under the maintenance with these packages. I got the oil change but they denied my request. They said that the invoice wasn't written properly. I told the reps that I use Groupon for my oil changes and they both knew what Groupon was. They both said that it would be fine. I just needed to have certain information written on the invoice. I made sure all of those steps were followed but when it went through processing and claims, somebody else who's not familiar with Groupon rejected my reimbursement request.

Endurance gave me an option I can make payments, and signup took no more than five minutes. It was a cheap, affordable down payment, and I got it started just like that. It worked out in my favor. They were good, and if there was a higher number, they will get the higher number. I had just gotten them, and I made a claim. They delivered, and I definitely would get it again. Right now though, I might have to cancel it because I don't have a car anymore. Unfortunately, I lost my car last Saturday, October 22nd. I got in an accident and they deemed it total loss.

Endurance's service is bad. There was a claim a few months back and they agreed to pay my dealership. My car was stuck at the dealership and I had to pay about $24,000 out of my pocket. They promised to pay 41,000 and in the end, they withdrew and said, "No, we're going to pay only $19,000." I was literally blackmailed at that time. I have a BMW 7 Series and I was with Endurance, and I've never had a claim for many years and I was fine. Then, I was in an accident, so I bought another BMW and I went to Endurance because I thought they're a good company. I wanted to sue them for the way they handled me when I filed the claim. I'll tell others to not even go near them. When I was in a jam, they screwed me. I'm going to resolve this issue and then I'm gonna switch.

The signup process was easy. I've already recommended them to friends.

Signing up was very easy and I was very satisfied with the process. I put in a claim recently and they covered it. The only frustrating part was that it took them a week to process the whole thing so we could get started on the work.

Signing up was easy.

I initially loved Endurance and what friendly service they provided. This was all a hook to get you signed up. As SOON as I made my FIRST claim they ignored and denied all. I gave proper documentation, the mechanic did as well. Endurance blind transferred me several times, no answers, rude customer service reps. I was only asking for why it was denied and what would be needed to get it approved. Put on a silent hold for 45+ min to “wait” until the adjuster emailed the rep back. They say they will ONLY speak with the mechanic. How does one mechanic have ALL service records to a vehicle? This company is a scam.

I've had a couple of claims, and they have been quick about providing service and coverage to the issues I had with the car. I had to have it towed to the Audi dealership. But they wouldn't cover the alternator. They were able to contact Endurance. They responded quickly and sent somebody out to review what was going on with the car and discovered it was an alternator that had failed. It failed early. They provided coverage, so all I had to pay was my deductible for that.

Endurance is one of the best that I've had so far. The lady I spoke with stayed on the phone with me and went over a few things. What made me want the services was that she said that they cover oil changes, brakes, and things that other warranties don't even cover. It was a no-brainer right there. Endurance has been above and beyond my expectations.

I've had transactions with Endurance from the general maintenance, which is included in my coverage, to some more extensive repairs to the suspension as well as with the air conditioning and some suspension components. The communication was good during the claims process. If something wasn't covered, it was explained why and my service department didn't have any problems pursuing the claim. I recommended Endurance to somebody, who has started to use it already. Endurance should keep up the good work and I look forward to continue using them for the next two years, which I got in my contract. So, it's working out very well.

The radio system that works with my radio and the navigation system went out, and that means I couldn’t control the air. In Mississippi, I do need air. I had to make a phone call to Endurance. The mechanic did, too, but it was a horrible situation dealing with Herrin-Gear. I was told, dealing with Endurance, that I have to pay $100 and go from there, but Herrin-Gear charged me $4,000 to get it fixed. Endurance paid about 1,900 for it. They asked Herrin-Gear to get a used part to put in there, but if Herrin-Gear got the used part to put in there, it wouldn't have been on a warranty. I went through some stuff dealing with that. Other than that, when I go with them dealing with my oil change, they're really good.

The young lady that I talked to was very helpful when I signed up.

I was very happy with Endurance. They were awesome. I'm very thankful and appreciative. The transmission went bad on my 2017 Chevy Suburban. It had to be rebuilt. The experience was a positive one and I would definitely use them again in the future. The only thing is the rental car situation. Even though they reimbursed 150, rental cars are really expensive. So, I feel like that was a hard hit.

I recently purchased a policy back in August of 2022 and it has been an nightmare. So I was told that I would be fully covered and all needed to provide was mileage and vehicle information and had a wait period of 30 days and 1,000 miles. Which they said they would contact me to get the information. So I gave them a guess if the mileage, and was told I would be contacted the same day for exact mileage. Well they never contacted me like they said they would and so I called back to see what the issue was and they again assured me that I would be called. While on the phone I mentioned that the mileage probably wasn’t right on my contract and again gave them a random estimate off the top of my head which was about 139,552.

I had a claim for the steering wheel tracks. The engineer checked it and he said the car was unsafe to drive. I also had to get my screen replaced because it was having some issues as well. Those were the only two major things that happened with the car, and now it is driving fine. So far, Endurance has been really great. Everything has been covered.

My tail light blew out, and while it sucked that my car broke down, I got no problems with Endurance. I'm comfortable with it. I don't like the bill I get every month, but that's what I signed up for.

I filed a claim to Endurance and it was fine except I didn't know that I had to do another deductible because it was being looked at for something different even though they just had it a week ago. So, I had to pay another deductible. I prefer the car dealership going through Endurance because the car dealership also calls me after talking to them. Then if I had any questions about anything with my policy, I would just call Endurance, and then they will answer any questions.

I had a problem with my Jeep and I took it to the dealership. They checked it and they said it was a bad valve in the head. They had to change out the head and put a new one on. Endurance came down, verified the issue, and had the dealership fix it. All I had to do was pay my deductible. Also, they offered me a rental car for five days at $30 a day. I can’t get a rental car for that but at least they offered.

I have a 2013 Mazda that has over 200,000 miles on it and got the warranty to cover any costs that might occur. I was told by the sales guy on the phone he listed about 25 different parts including oil change and brakes and all different parts that would be included. Long story short my Mazda is in the shop for over a month now and they have denied every single thing on my front end to repair a knocking noise. Extremely disappointed with the service I’m already about four or five months into making $150 a month payments and I will never get another service contract and will cancel these people ASAP.

The radio and the screen blinked out and I thought it was a fuse. I came to the dealership and they said it was not working. I called Endurance and I told the rep what was going on. Then, I told the dealership my claim number and he did the rest. Endurance didn't want to pay the full price for the radio. They gave me a deal and I had to come out a little extra than $100. But other than that, I appreciate it. They got my car back rolling and I liked it.

I had a great experience with the rep. I'm satisfied with the package. Recently, they paid for some work to get done on my truck's back axle. But it took a long time.

It's been a good experience with Endurance. They were very helpful when I had a claim and the process was good.

Endurance got things done in a timely fashion. I had to pay 1,600 out of pocket, and it caught me off guard. They said it would cover the transmission repair or replacement. They left a few things out in the beginning. They didn't say exactly how much coverage they were going to do for it. It is what it is though. In the beginning, their guy ran down a few things. The only thing they had to do was disclose how much the full amount they're gonna cover for whatever it is.

I put my mom's car on Endurance and I tried for 10 days straight to get ahold of them. For the first week, I wanted to ask them a question. On the second week, I was trying to cancel that policy. I was on hold anywhere from a half hour to two hours, and still nobody was coming on to talk to me. So, I never could cancel the policy. I just called my bank and told them to stop payment on this reoccurring monthly charge. That was the second incident.

I submitted one claim to Endurance for something with my cooling system. I just told the associate guy who was doing the paperwork for my car, and he handled the whole situation. The bill was 2,000 for the cooling system. Endurance paid 1,400, and I still had to pay the rest.

The dealership called Endurance when I had a claim. But for whatever reason, they showed that the policy wasn’t up to date on payments. I was on vacation when I dropped off the car. They called me and they asked me a question. I said, “No. When I first signed up for it, I paid it in full, because it was a good savings by doing that.” They called me back and they confirmed that I paid it in full. I definitely recommend Endurance.

For our recent claim, the things that were repaired were the transmission and a water cooling valve. There was an old transmission with something to do with a transmission pan. There was also a timing belt. We paid our deductible for it. There were some other things that were not covered that we ended up paying for. But, all that stuff was transparent. That claim experience was good. The service advisor did a lot of the legwork. One time, we had to call in and speak with some of Endurance's technical support then linked them up with the dealership, but it was hard to figure out who dropped the ball on it. So we just tried to resolve that by getting both Endurance and the dealership on the phone at the same time.

We had to wait on a part from a garage that already had the part. Endurance insisted on sending their own part instead of using the part that the garage already had. That put my truck down three days for no reason. But they replaced a couple of parts on my truck. They covered the labor too. So, that's the good part. However, there was stuff that we were told by the rep that was covered that we found out later that wasn't covered.

Endurance is great. The only hiccup I have with them is the sales rep told me that certain things were covered, and they were not. One thing was not covered that ended up being a $4,000 fix, and I ended up having to come out of pocket. It was the gas valve pipe. I later found out that Endurance doesn't cover that once looking over the review. At that point, it's like I'm eating up the cost so I was a bit bitter about it. That's why I didn't return to Endurance.

My car needed a transmission. I took it to the dealership and they called Endurance. Endurance sent their person out to take a look at the vehicle and paid for the whole thing. All I paid was 100 bucks. I had my car back in not even a week and it was a wonderful experience.

The service has been better than I thought. I bought a car in February. It had a bit under 100,000 miles on it, so I wanted to make sure to get everything done at 100,000, like my contract said. But the auto repair shop didn't put something on my invoice that they did. Endurance came back to me and wanted to deny a claim because of that, which I understood. At the same time, the shop told me they did this. I jumped through hoops and got the paperwork from the shop and made sure that they got it over to them. But I never knew why Endurance reached out to me specifically as opposed to the shop. I'm sure they have a service record. Outside of the struggles I've had, they're good. They cover things that you would expect them to recover.

Endurance has been exceptional and answered all my questions. They have been very responsive in taking care of any issue that we've had so far. Customer service has been direct and there was no forcing me to obtain any other products. I like that as well. I did a claim when the transmission in my car went out. Endurance saved me quite a bit of money. I bought a different vehicle and I'm gonna be requesting to transfer the policy update to it. I'm still staying with the company.

We had one claim with Endurance. Initially, it was denied. But then, I called them. Then they decided it was covered. So, they paid the claim. I was happy with it. The first rep was unhelpful. But the second-level person was much more helpful. However, I spent about 25 minutes on the phone buying the policy with the rep. She also did not offer me or explained to me what they all consider to be high-tech equipment.

Setting up the program with Endurance was pretty simple. We did everything over the phone. The professionalism was great. But as far as breaking down into detail everything that was gonna be covered, they didn't do too well. They told me I was gonna have the best coverage and everything's covered pretty much, and every time I tried to do a claim, it's been a hassle.

So far, Endurance has been good. I took my car in. The claim had to do with the transmission. We had everything done. I paid out of pocket but I have no complaints. I need to talk with them more on setting up different things. I was considering putting another car under Endurance, but I don't know how much it might be.

I called Endurance when I was living in California and the gentleman who signed me up let me know that I couldn't get the coverage when I was in California. But I was getting ready to move to Gulfport, Mississippi at the time, so I ended up getting the service. I had a 30-day wait period, plus $312 deposit and a thousand miles to comply with. But the trip was 2,000 miles from California to Gulfport and I was moving almost within that 30 days. I got here before the 30-day expired and I had the thousand miles, so everything was good.

Endurance has been fairly well. They're good in certain ways and they're bad in other ways. They try and protect themselves too much. I've had some transmission problems. My sons got them. And I just bought the vehicle. Between them and the Chevrolet place where they bought it, they didn’t put more than 250 miles. Where they bought it did the warranty with them before they left the Chevrolet dealership. Now, they're having problems between Endurance and Chevrolet. The policy was paid out in cash with Endurance and it all was paid for. So, that's something they're not liking too much.

Endurance covered it when my gear shift wasn't working and their customer service is great as far as helping with whatever it is that I need to know. I've recommended some people to Endurance. I told them how great their plans are for their cars.

Endurance did what they were supposed to do. The rental car took me a little bit longer but that's part of the deal. They covered the five days.

When everybody is on the same page, it's okay. I had one repair at Mercedes Benz that cost me $700 because they were only covering so much because of the amount of the hourly fee that the mechanics get. Endurance was covering 135, and their mechanics got 175 or 180. It was high. So, they didn't cover that. But recently, when Endurance came out and looked at the car, the whole thing was approved. They said they had to rebuild the whole transmission. I just wonder if I went to a bigger transmission shop if things would have happened sooner. But I'm done with it and I'm driving. So, everything turned out all right and I just had to pay the $100.

I like not having to pay the full amount and just the deductible with Endurance.

I did have to initiate a claim to Endurance and it was easy. I was able to get the vehicle towed to a dealership, and I got it in there for service. They went ahead and gave me a diagnosis immediately. The bearing failed, so it dislodged and it was rotating, and it damaged the front of the housing. So, it was causing a leak because the seal wouldn't seal anymore. Because of the way the contract is written about gaskets and seals, they weren't going to cover the water pump even though it was not repairable. So they had to send an investigator out. They went ahead and looked at the part and approved it but my vehicle was in the shop for 16 days when it could have been in and out in three.

Filing a claim couldn't have gone any better. I was pleasantly surprised.

My recent claim was for an engine rebuild and it was denied. Endurance covered the oil pump but they would not repair any of the damage that was done by that. I just paid almost $4,000 out of my own pocket five months ago to fix the repairs that they wouldn't do last year. I was hoping that that wasn't going to happen again. I'm in process of looking up lawyers to help me take Endurance to court. I'm out thousands of dollars for no reason.

My experience with Endurance was horrible. I chose them because of suspension and I had a claim recently. I thought it was covered. The policy that I have covers suspension. But they never specified exactly what. I have a 2016 Chevy Suburban, fully loaded, LTZ model. It's a magnetic suspension. My suspension alone is about $3,000 worth of work. When you buy the part from GM, it says strut shock. Because it says shock, I'm not covered. So, it's almost like they kind of bamboozled me into it.

Endurance sent a bad transmission, and now they have to redo the transmission again. I've been out of a vehicle for over a month. And the guy that sat there and sold me the policy told me there were a bunch of different things that were included, and now they're saying that the one that I got does not include that stuff. I feel I got misled a bit. But I'm hoping that they fix this transmission that they sent that is draining the battery. Because that mechanic shop said that it's something in the internal parts of the transmission that the electrical stuff is just staying on all the time so it's draining the battery.

The rep was very professional, knowledgeable and helpful when I purchased the warranty. Recently, the check engine light came on in my vehicle, and I took it in for servicing and the shop told me all the things that were wrong with it. I asked, “With the warranty that I have, does it cover it?” They contacted Endurance, and thank the Lord, they covered it all. Nobody's better than Endurance, and I've already recommended it to a number of people.

Endurance is a great company. And it's a great thing to have just in case an unexpected repair pops up. Recently, I filed a claim for a transmission repair that they were able to accompany. So, I'm very happy. The clutch was included with the repair, which was not covered. It was $850, which was a lot better than the 6,000 that it would originally cost.

For my recent claim with Endurance, the rear end and the transfer case were destroyed. Their process was time-consuming. It took almost six weeks for them to decide to pay for something. I was without a car for that long. It was very difficult. I don't know why it took so long. They sent their representative to look at it and take pictures. Then they had the repair shop take it apart and then take pictures of the failed parts. It took them another three weeks at least to decide to pay for only one part. Paid for the rear end and then paid for the other, and we were out $3,500. They didn’t cover the part. They said because the gasket leaked on the transfer case, that they would not cover it. But the problem was with the parts where they couldn't be serviced. They were non-serviceable parts. If I noticed that it has been leaking, if it was a normal part, I could have put fluid in it. But there was no place to put fluid to service it, neither the rear end nor the transfer case.

For my recent claim with Endurance, there was a busted pipe and it was leaking radiator stuff. We had to have the car towed and get it fixed. Christian Brothers Automotive dealt with Endurance and with fixing the car. They were great, too, so it went very seamlessly. While we had the car in there, I did some additional stuff that was not under the warranty that I paid for. But the main stuff that needed to be covered, Endurance covered. Having Endurance has been great. It could have been a heck of a lot more money out of pocket for me if we hadn't had it.

There was part of my air conditioning system that went out and my mechanic worked with Endurance to replace it. I have a Subaru and what they needed was sold as a complete unit, not as just the part that needed to be replaced. So, Endurance sent out an inspector just to go over it and that took a little bit of time. Also, I wish I would have known that I had car rental coverage since I rented a car for about a week. When I called to tell them to hurry up with the estimator dude, that was when they said I could have car rental. So, I ended up getting the car through them for three days, then I had to extend it beyond that out of pocket. But it was great and even my mechanic said that my warranty company was awesome.

The Endurance warranty offered the most bang for the buck. I've had it for two and a half years now. My recent claim went fine.

I went with Endurance after talking with them at length and seeing that they covered more of what I wanted them to cover. Their reps were knowledgeable and good. I submitted a claim. It did go through but they gave me a little bit of a hassle. They did eventually pay for it but we had to go back and forth.

Endurance’s services have been great so far and I haven't had any complaints. They handled a recent repair for me, so I'm good.

There have been some questionable moments with Endurance, but I guess that's with any warranty contract. Some things are covered, and some things aren't. I don't know what the contract entails for how to get top-of-the-line coverage. There's a Basic, a Plus, and then there's everything that's included except wear and tear items. I don't know how to get to that point. It would be good if there was a clear tier system where it shows if your car falls under this category, you qualify for these types of warranty coverages, rather than calling and not being able to read or look at the contract beforehand.

Price-wise, Endurance was more affordable for me. The auto shop had to replace my entire radio system because the navigation system wasn’t working. So, the warranty covered that, except for the $100 deductible. I waited for it for a few hours. The process was fine. The auto shop dealt with them directly.

Their service was great and the individuals in the sales department in was outstanding and they did a really good job and gave me a really good deal. I would highly recommend them to anyone that’s looking for a extended Auto Warranty for their truck or their car

Sometimes, if I call Endurance, they help tow the car, or I could just go in and tell the mechanic person what's going on. Both parties do their job. There's been a time where I had to pay a little for a rental car, but that's normal. I wish I didn't have to pay for rental cars though. My car is in the shop for suspension noise now.

The Endurance reps I talked to explained the coverage very well. They were very nice and were pretty much straight to the point. Any questions I had, they were able to answer. Recently, my AC went out and once I got past the 30 days or 1,000 miles, I was able to take my car to the AC shop. Endurance worked very well with the shop owner and they were able to get the repair done. Endurance also has a very easy process and there were no little hidden things anywhere.

I'm happy with Endurance. They're good. Everything that they said, they stood behind. What they sold and advertised is the way it actually is. I had a claim for the fuel system recently and everything worked out.

My first claim with Endurance went okay but my last claim which I just got out of a few days ago was not the best experience. The car has been in the shop for at least four months back and forth with different companies.

My experience with Endurance has been very great. They offer good things and you can do month-to-month with Endurance. Some people make you pay all that money upfront. I would recommend them to anybody. I’ve contacted them one time. I had an issue with it at first, but then we got everything solved. It was the dealership that was actually messing up. Not Endurance.

Endurance's website was easier. I was able to find the information to contact them. And I liked their pricing model, because I had different options. My recent claim was huge, and I'm thrilled that they covered it. It was for the turbocharger in my Volkswagen. We would have fixed it out of pocket just because there's still value left in the car, and that would be my daughter's car when she starts driving in the year. I met the deductible, and there was stuff that I still had to pay. So, I had to pay for the diagnostics. There was additional work that they recommended to be done that we went ahead and did that wasn't covered. So, all in, we're still about $2,000. But it was better than 6,000 that it would have been.

I like Endurance. Endurance is great. They offer good service. This is my fifth car with them, and I don't see it changing anytime soon. It’s peace of mind. Most recently, I did a claim on a hood that would close on you if you're under the hood. Another one was for some weird vibrations when you drive. There was an air conditioning issue as well. It’s like a strong whistling sound with the air conditioner when you turn it on. It's super annoying. Once we did a diagnostic trying to figure out what it was, it turned out to be the compressor.

I was sold a 5 year warranty contract and upon reviewing contract there were several errors in it. It states I have 60 months of coverage yet the contract expiration date is in 1.5 years. I called the company and was told it was obviously an error and it will be adjusted in 2 business days. That was over a week ago. I sent an email to find out when it would be resolved and have not gotten any response back. Today I called and was told that since my vehicle is a 2019 they can only have sold me a 2 year policy which would have been fine if that's what I was initially sold. I am being charged for a 5 years policy but am only getting a 2 year policy so the company says.

No claims yet as I just passed the mileage threshold and time offset yesterday. Nothing to be fixed at this point but my conversations with them clearly indicate they will do everything possible to avoid any valid claims. However, I am hopeful, if I need them that they will not put up too much of a fight, but I do expect 1000 criteria.

I've been pleased with the service of Endurance. My claim for the air conditioner was wonderful. Even the Lexus of Mobile, where I took the car said they were very impressed with how easy it was to work with Endurance and get everything approved.

I had a claim for the water pump. Dealing with the dealership that I dealt with was a pain but every experience I had with Endurance was all right.

Endurance has been good the whole while I've had them. They addressed all the repairs. Everything was done professionally. Didn't have any problems at all. Everything was great, from the customer service to the actual repairs. I drive Mercedes and that can be expensive. I've just had something recently done. I hit a pothole and it bent the axle in the car. They took care of it.

I did a claim with Endurance and it was a bad hassle. I was about to leave them because they straight declined everything even when the things were covered. So, I had to get it reopened months later after fighting for it. My sunroof had messed up and I thought it was an easy pop and fix because when I hit the button, it just made a weird noise. I went to the drive-thru of the service lane at the Mercedes shop and I spoke to the visors if they could see if we can just pop them. He said it was gonna have to be replaced. It got jammed. I said I didn't know if that was covered in my warranty. But I spoke to someone prior to bringing the car back in and it was.

Two claims were denied because I didn’t have the right mileage done on my car. And the last one was approved because I had the mileage on my car correctly. In order to use Endurance, they told me that when I first filled out the application to use them, if you’ve got 340,000 miles on my car, they said I got to add 1,000 miles more on your car before Endurance warranty kicks in. I was still under that 1,000 miles. Even though I waited three months to use it, I still wasn’t over that 1,000 miles. So, I had to wait until I get over that 1,000 miles, and it was active then. Also, the process was a lot of time. It took a week before they did my claim. And I had to wait two more weeks to get my car repaired. It was a time-something thing. I’m thinking about canceling them.

It's a tough market, but Endurance won me over. They were more expensive, but it came down to just the ratings were higher than all the reviews that I've researched online. So, I knew I would pay more, but I felt I would get a better product. I called Endurance first because I didn't exactly know how to handle that. And Endurance told me, “All you have to do is give the card to the dealership or wherever you take your vehicle and they'll handle everything,” and they did. I didn't talk to anybody after that. It was impressive.

The transmission went out on my 2014 GMC pickup and the claim was very simple but Endurance took a long time to approve it. It wasn't the shop’s fault. They were waiting on Endurance. One of their inspectors showed up but he had to get the approval on what he looked at. It took four weeks. Once everything got approved, it got done but I was without my truck for a long time. Still, everybody seemed to be helpful. I’ve got the best option you can get from Endurance and it seems to be alright.

For the money I paid, I thought I was getting more. But it doesn't seem like I'm getting as much as I thought I did. I'm not happy right now. My car is still having this problem with the front end. The guy said it would be covered. But, it was not.

Everything’s been favorable with my experience with Endurance. Yesterday, I called them to get them to reimburse me for my windshield wipers. I'm an Elite member and that’s one of the things that they cover. But they explained to me the only way they could cover the windshield wipers is if I would have gone into an auto repair shop, to have some work ticket. I said, “Why would I go into an auto repair shop to buy some wiper blades when I can go to AutoZone to buy for quite a few dollars and put them on myself?” But I understood the reason, so I didn't get upset at that. I just said, “Okay, no problem.”

Every time I take my car to the dealer, they had a problem with it. Everything they claim they cover, they don't. They didn't cover one of the shocks and the thing that holds the brake lines from the shock. They also didn't cover the mirror and the electrical. Recently, the alternator went on my car and I had to pay part of that. They didn’t want Volvo to use theirs. They had this third party company send the alternator to them. They put the alternator in and the car still wouldn’t work. They wanted them to send another one and the guy said he wouldn't. Endurance made them pay for putting it in and I paid 300 and something. I would never recommend Endurance to anybody.

Endurance has been very good with my problems. Something was wrong with the mechanism of my two front tires and I went to my dealer and they said they would send it to Endurance. They said they would cover it and that was fine. I had an oil leak before I left on vacation and that was fine too. I talked my brother into Endurance and like me, he has no complaints either.

I was gaslighted. The rep said I got the highest package and things will be covered. But when it came down to getting my car fixed, everything was denied. I had to spend $5,000 getting my car fixed the past month and that's the price of the policy. I've been paying Endurance monthly. So, I'm wasting money now. When I first got the policy, the guy told me everything would be covered on my motor. I went to get my oil changed and that was the first thing Endurance didn't accept. They said they couldn't accept the receipt for me to give me my credit. It was $150 because it's a Mercedes. So they were supposed to give me a $50 but they didn’t give it to me. So I said okay. I wasn't worried about it. It had to get done anyway.

I had to drop Endurance. I'm no longer with them. They fixed the first issue I had with my air conditioning. But then it was only two problems after that. The second problem, they gave me the run around, and I ended up paying for it myself. Then even after I paid for that to get fixed, something else popped up. They reverted back to the second problem and gave me a runaround about the newer problem. It was just too much. It was stressful what I had to go through.

So, Endurance and the place had it fixed. We were back and forth on how to do it, what parts and all of this. It was so expensive a repair, so it took a while. But we only paid $99. So, we're very pleased with that part. My only complaint I have is it took a while. But I understand it was a big job and they had to make sure everything was correct.

I got with Endurance and we negotiated a one-time upfront payment. I didn't want to deal with the monthly payment, and we ended up coming up with a decent discount if I paid it upfront. Recently, I went into the BMW dealer for my regular checkup. That was when they found there was a problem with the axle. I mentioned I have Endurance and the dealership called them. They worked it out. I got an email from Endurance saying, “We're working on it.

The price of Endurance was good and it covered the most out of all the companies I looked at. I submitted a claim for my daughter's car and it went smoothly. They were very good. They replaced the transmission. I was very satisfied with them. If I get another car that doesn't have a warranty on it, I will be going back to Endurance.

I took my car into the dealership. They worked directly with Endurance and got everything taken care of. They called and told me what was covered because there were some other things that were not covered under the policy.

My other warranty went out and I was looking at all the warranties out there. Out of all the supplemental warranties you can buy for your vehicle as far as aftermarket, Endurance is the best and they have been doing a great job so far.

It's messed up that Endurance doesn't tell you that you gotta add certain stuff in your plan before you find out that you need to add it while you're doing the plan. That’s a big miscommunication that Endurance might have with people. What you’re paying for is messed up. They pay for it, but they don't tell you you gotta add certain stuff for certain stuff to be covered. You get tricked a bit. They just paid for a seal on my transmission. But at first, I had to upgrade my plan. Because I initially had a different plan, and I had to upgrade my plan. So that was a big hassle when I thought that it was already covered, but it wasn’t.

I made sure before I purchased the extended warranty, that I had a very long conversation, which was also a recorded conversation, with the lady that helped me purchase it and made sure of a lot of the entailments, including how she strived on the fact that Endurance uses new parts, and anything that's damaged is taken care of. She reassured me on everything, that Endurance was this outstanding company. My vehicle went into the shop for a rocker roller that was down, which damaged the camshaft. It also stopped up the oil pump. Anybody that knows anything about vehicles knows that these rocker arms in a 3.6 liter are notorious for going bad. This isn't something that just happened because I neglected something. Not to mention that I have outstanding service records on the little bit of time that I've had it.

Reached out to cancel my policy several times & left on hold then eventually/ mysteriously disconnected because vehicle was totaled in a accident. & policy was no longer needed. Would give no star if I could!! Buyers beware!! Even the phone number that they have listed is wrong and no way to cancel via telephone or email. I even too a live chat several times. I would hate to have them to repair and pay for service if I'm getting the run around to cancel. It's was very simple to set up but a nightmare to cancel. NEVER AGAIN!!

See copy below: I have sent several emails to Linda at Endurance Warranty to cancel 2 policies. I have never heard from her or anyone else. The first e-mail was Sept 17th. I then get an email from Mepco who took the money from my credit card, and they have not replied to my email. I called and was transferred 3 times before I got the cancellation dept voice mail. I held for over 20 minutes every time and never got an answer. Again I have not heard from them. I feel as if this is a scam of major proportions and am ready to have my attorney give you all a call. This is obviously not a way to run a legitimate business. The fellow I talked to assured me they were the real thing and they are rated number on all fronts, including cancellations. If I do not receive m refund in full, yed including the 2 application fees, I am going to call for an investigation of Endurance. Last call. Or email. Just an easy call to cancel, he said. BS, I say.

My recent claim was my car broke down, and I put it in the shop. And it took Endurance a minute to approve the claim. It was a lot that they repaired, like AC, my AB, and they said I had a leak around my oil pan. And some of the stuff, they didn’t even pay for. I paid for it myself. Plus, they haven’t even paid me for the renting of the car. It has been three weeks since I sent the paperwork in for the repayment for the rental car, and I haven’t received anything. I called Endurance last week, and the tech said it would take them a while to issue the check. It has been three weeks.

My first time being with Endurance was amazing. The second time, something happened with one of my cars and I had a problem with the radiator. They fixed the radiator, which was fine, and I appreciate that. But it was the condenser that they couldn't fix. Nothing was wrong with the car. I even got it inspected before I bought the warranty. But I did drive it out of town. Endurance was telling me that they didn't want to fix the condenser and I had to come out of my pocket $1,700. The condenser is under the warranty but it is what it is. As far as anything else, I like Endurance. I'm still paying them. They can lower their prices a little bit though.

Endurance replaced my turbo. That was a big covered part. The problem that my service advisor had was getting ahold of the customer service. Also, Endurance should be covering more than what is advertised. If you have an oil pan that needs to be replaced, it's not going to be replaced unless it's damaged from a covered part. That doesn't make sense. I had a gasket seal that needed to be replaced. Even if they can't cover 100%, they could give an incentive to have it because I have the extended warranty service.

My transmission started going out on my Nissan Rogue. I was driving down the interstate, and all of a sudden my engine started racing like it was out of gear. I pulled over and I was barely making it home. I took it to the dealership. They diagnosed it and contacted Endurance. The problem was Endurance doesn’t have enough inspectors or appraisers. It took him almost two weeks to get over and approve it. But other than that, I was very happy. It was 5,000 and I just paid my 100.

Endurance gives peace of mind that if something happens, you don't have to worry. I had a claim and everything was fine. We went to the dealership and they handled it all so we didn't have any problems. The claim was for the alternator, the battery, and something else. There were the struts or the bar line. The dealership had my car for a few days each time.

I took my car in for transmission work. The mechanic took forever to do it even after I called him and Endurance said they’d cleared the funds. Three days after he did it, my car stopped while I was on the highway. I ended up having to get it towed to a new place. I asked them if they took Endurance, but they told me, "If you already got it fixed, you should be able to take it to the same mechanic and he should fix it.”

I sent in the paperwork for the rental car to Endurance for reimbursement consideration. I'm waiting on that. The dealership finished the repair on the alternator. They called me yesterday to come and pick it up. But when I used my credit card to pay, the amount that I needed to pay wouldn't go through because somebody had hacked into my credit account.

I had an issue with my vehicle and I took it to the dealership. The dealer called Endurance and the adjuster came out and took care of everything. I had a deductible but everything was covered. Having Endurance saved me money. The service with them has been very positive and worry-free, and everything went smoothly. It went exactly how they explained to me when I bought the warranty. So, everything went according to plan and it worked out well.

Endurance had the best offering overall and the best price. It's been an easy process filing a claim with them.

We're very pleased with Endurance. Their claim submission process was very simple, but it could be shortened drastically. We were without our car for five days. Four of the five days was waiting on them to approve it. But that was our first and only claim, so far and it was well worth it. It was over a $3,000 bill. Endurance covered all of it except for the $100 co-pay. The follow-up has been awesome as well.

I filed a claim to Endurance and their claims process wasn't so good. I brought my car in to Cadillac, and I told them that I had Endurance, and they asked me for my policy number and some kind of other information. They called Endurance and arranged for the claim for clearance. The car had to sit there for a day or so because Endurance had to send an inspector to look at the car. Cadillac couldn't even start working on it. Then the inspector verified it and supposedly approved the repair. Cadillac found that after they made that repair, there was another problem, and Endurance didn't want to pay for the other problem because they had some excuse that it was due to a clog.

There was a motor leak and from the time my vehicle got to the shop to the time I brought my vehicle home, the communication was unbelievable. Every step of the way, I had to fight Endurance to even cover it. It was the worst experience I ever had in my life. I just brought it back to the shop the other day because the guy told me to bring it back after a couple of weeks. They wouldn’t put a new motor in, so he ordered everything that was on top, which probably, they should have put a new motor in. So now, the main seal is leaking. They’re waiting on Endurance to okay it.

I took my car to the dealership and they ran the claim about a leak on my vehicle on my behalf. Everything was covered.

I had a claim recently, which they paid off, which was great. But I had to rent a car and they only reimburse $30 a day. The car rental I can only get the cheapest here in Knoxville, Tennessee was 44.75. So, I had to eat the difference. They only go up to $150 max and I had to rent the vehicle for two weeks. They need to update their rental reimbursement. With inflation, you can't get a rental car with what they're reimbursing. That's the only complaint I have about Endurance. Other than that, everything else is fine.

Endurance has a target plan in mind. I went with almost the top tier but they didn't go over how much difference there was between that and the top tier. They could have gone a little bit more in-depth on the details of the plan and on the maintenance portion of it and how that all works. On my first claim with Endurance, I called their 1-800 number that they give you off the bat for the towing. I had the vehicle towed right away and it was not an issue. Then, the dealership took care of dealing with them. I gave them my policy number, paid my deductible and I was done. The second time was a little bit more severe. My transmission went out. So that was a little more in-depth because they had to send out an adjuster. That involved multiple phone calls.

The contract needed to be rectified before we could even execute it so a customer service manager had to get involved finally to fix it. I reviewed something on Carfax and Endurance said that somebody entered my odometer readings wrong last January that completely violates my contract, but they were happy to sell me a new one, which was beyond idiotic. If you can't figure out that a tire place entering your odometer reading wrong is the fault of the tire place and not me trying to game the system when they have lots of correct odometer readings, that's not a reason to invalidate a contract. So that part of it was poor. But the actual services rendered was very good.

For the past 20 years, I've been purchasing warranties and Endurance is the best warranty company I've ever had. They never reject any claims. They're always there when I call them, they pick right up. Everything they told me when they sold me the plan was true. It wasn't a big scam. Everything was literally clear as day.

Anytime that Endurance has done a repair, I’m happy with it. My daughter has had a couple of claims with Endurance and the first one was a slow process. But it was okay once we got the ball rolling.

I love the type of insurance. It helps to have that security and peace of mind. You pay every month, and they cover big expenses, if they come. However, the process, at least here on Maui, of getting something cleared, can take sometimes up to two weeks to get it authorized. You're without a car in that time. The speed with which Endurance authorizes claims is not ideal for us. There could also be more communication from them. There's only one person here on Maui that does all of their adjusting, which is why it can take so long.

The reps were very knowledgeable in what they were describing, and the service has been awesome. I had a transmission go out on me about two months ago, and at first, the claims process was a little slow. I was stuck on the one side of the state when the transmission went out, and the time that it took to get the whole transmission down was a little inconvenient for me, because I live on the other side of the state. However, once everything got going, it took about three weeks, and they covered the whole thing except for a small portion that I had to cover because they wanted to send an aftermarket transmission. I ended up paying for a bit of it, but it was good deal. Having Endurance saves you thousands.

Car was in shop, the mechanic called Endurance office. They promptly sent the money. To the surprise of the shop. I'm told by the shop some other warranty policies don't pay until they send out inspectors, which take a lot of time from the mechanic's shop time. Endurance was flawless and did not take up any time from the shop. Which I liked, because I left with the bill paid.

Absolutely the biggest scam going! After purchasing an Endurance warranty product on my 2007 GMC which had approximately 180,000 miles at time of purchase, I went through the 30 day waiting period, and accumulated over the 1000 mile probationary period. As original owner of the vehicle since new, I was headed to work one morning, and the vehicle would not shift out of first gear. I took the vehicle to my local GMC dealer, and they advised that the transmission would need replacement or rebuild. The dealer contacted Endurance with regards to vehicle diagnostic repair status. Endurance was very quick to advise that problem was preexisting, even though I never had this problem prior to this event.

I had another warranty company that went bankrupt, so I decided to go with Endurance. They're expensive, but they seem to stand behind their product. The policy that I originally had didn't cover what I thought it was going to cover, but they were able to switch it out to the better policy. Once I went to that policy, it covered it. My most recent claim had to do with some gaskets on the vehicle and it went fine.

the finding, even though I called. It was weeks later, Endurance did. It’s more of a no follow-up did not occur, no communication. That’s why it dropped that. It was a lot of miscommunication between Endurance and the automotive shop. It was so much pointing fingers. When I put in the car, it was a monthly payment for them. If there's a request or a repair, they should be following up. It was just, “The people said they’re waiting on parts.” “Okay. But did you talk to Endurance or something?” It was too much. It could have been handled better. More communication. I took the car to the shop. They made sure I wasn’t walking. I had a loan. But I’m the one who paid my premium, not them. Or they could have been seeing on the repair shop to see what’s going on with my vehicle. It was none of that.

It's been a good experience with Endurance. I am very satisfied with what they cover and the ease of getting a policy. It helps with the payment plan. I had multiple repairs done on my BMW X5 recently. The transmission had to be replaced. There was also a wheel hub that was acting funny and the air distribution box stopped pulling out of one of the vents. Generally, the repair went good. I had to wait for the parts which was the bad part but that was because they were coming from Germany. Endurance covered everything but my deductible. But every time, for each item, they had to send an inspector out. That would take two days then it’d take another day for them to input what they thought then approve it. I understand they got to protect themselves but that added more time. The total time of repair from the time I put my car in until I picked it up was almost two months.

The AC compressor went out and I was also having some problems that I didn't know about. The claims process was relatively very smooth. I went to a Volkswagen dealership and they worked directly with Endurance, and the only thing I paid was the $100 deductible. Endurance gives me peace of mind. It’s worth the investment.

Endurance is awesome. Everyone should get it.

To purchase Endurance was easy. However, they don't answer the phone. They offer you all these incentives when you purchase the warranty, but you can't use them because the app is not friendly. There's no substance to it. Even when I had a claim going, all it does is, “Your claim is in process.” It gives you no updates. There's just no content or substance to the app. Also, their website is atrocious. And the office hours are horrible. You're an auto warranty, and an auto service, emergency roadside. You should be 24/7. You call them on a weekend, they're closed on Saturday and Sundays.

My transmission needed to be replaced and the claims process went okay until Endurance said something about I couldn't put a normal claim because they had paid out the policy. They said that was the last, and I paid some of the cost but not all of it.

I gave my car to the mechanic. He called, and Endurance paid. It was $1,200 at the time that I didn't have to pay out. I’m glad they finally started advertising on TV.

I had a couple of situations where I had to put our Buick in the shop. We have not had one bad feedback. Endurance has taken care of everything they promised they’d do. It was also as quick as possible. There was no waiting period long. When we put it in the shop, they found out what was wrong, then they called Endurance. Once they called Endurance, they found out what the problem was and the amount. They said, “Go ahead, fix it.” All we had to do was pay a $100 deductible. Everything worked out great.

Endurance wanted the contract right now kind of deal. I called them first. I was gonna do it anyway, but they were a bit pushy. But so far, they have been good. They were quick to approve my truck to be worked on.

It’s my kids’ truck is what I got Endurance on. And their AC was starting to blow warm. So, I took it to the shop and they fixed it. There was a leak. The only person I dealt with was the mechanic. He took care of everything else. So as far as when I signed up, that was nice.

It took Endurance 10 days to approve the claim, which was too long. They only provide a rental after they approve the repair to be done, which I was stuck over a week trying to get to work.

Endurance doesn't have their communication right with their billing. I cancelled my policy with them after I purchased a new vehicle. I talked to a representative, and he assured me everything was taken care of. He stopped my autopay with my credit card, which was fine, but he didn't inform the payment company, Metco. They kept calling me, wanting payment. I was like, “Well, I don't own this vehicle anymore. I've already cancelled my policy.” For some reason, there was a mix-up. Other than that, the policy was great. They did a repair on my truck. I was happy with that, but I just didn’t care for that vehicle anymore. I traded it in and had it paid off. I'm currently driving a 2019 Grand Cherokee, which I'm happy with.

1. Why does someone have to wait 90 days to use their policy for the first time? I think 60 days is good.

The signup was seamless and very easy. I've been paying monthly, and it just so happened, something went wrong with my vehicle. I took it to a repair facility, and I liked the fact that once they got possession of the vehicle, they took over communication with Endurance. I didn’t have to go through the hassle. Once the part came in, Endurance covered a majority of the repairs.

Endurance has been doing well for me for the most part. I had a claim that I had to submit about 30 days ago. There were a few different issues going on with my car. I took it to Hendrick’s BMW, and the guy called me back with a few of the codes that were coming up on my car. He asked me, did I have a third party. I told him I had Endurance. He worked everything out the backend and told me what was covered and what wasn’t. Endurance helped me out with a lot of the cost. I ended up having to pay about 1,400 bucks, but it's a lot cheaper than what the original bill would have been. So, I can't complain. They’re a lot better than the company I recently came from.

Signed up and paid and had 30 days for review of contract. Never received contact as promised. Contact Endurance after about a week and asked for a copy. Was informed that a copy would be mailed. Waited. No copy. I contacted them again and was given a phone number which was not correct. I sent them a text message to cancel and return my payment before the 30 day grace period. Never received a reply back. By then my 30 days had expired. I finally found a correct phone number, called and talked to the supervisor on duty and requested the return of my money since I never received a copy of the contract. He informed me that the it was past the 30 days and he couldn’t return my payment. I informed him that I contact endurance before the 30 day grace period and was provided a wrong phone number. He said that didn’t matter, he could not return my money and wanted me to sign up for the extended warranty. Lots of Luck!!!!

Endurance has been very good. I bought it in 2017, and I had no issues. Recently, I had cause to use it for the first time when the dealer said I had some engine issues, and to my amazement, they honored those payments. I went back to the dealership, too. They diagnosed what was the problem, and I asked them if they could call the warranty and see if it was covered. Because I bought the bumper-to-bumper and a lot of stuff is covered there. They said, "Yes, but it’s not covered."

I had a claim with Endurance a couple of months ago and it went great. This time, I just got my car towed because all the lights came on, saying, “This needs to be this and that.” And started making a weird noise. The guy said, “No, problem. Don’t drive it.” The guys at the Chevy Exchange said to not drive it as well. The guy that I spoke to at Endurance was amazing. He was outstanding and very understanding.

When I took my car to the dealership, they said, “You need a transmission,” then I said, “Plus, I hear some noise in the car.” They saw what was wrong with it, then they called Endurance and told them that the car needed fixing. Endurance said, “Wait until we send our guy out to check it out from the dealership.” I said, “I know, but it's the transmission, so I'm not going to be able to drive it. We already know that it needs a transmission. So, I'm going to need transportation.” It took forever for the guy to come out, and I was stuck with no car for two weeks. I had to take Uber back and forth to work. The other bad part is they did not cover everything, and I had to come out of pocket about $7,000. Endurance is still good, and I'm still with them now, but they can be a bit faster.

I was under the impression, when I got this warranty, it was more of a bumper-to-bumper warranty. The way the salesman explained it to me made me think that I had full coverage on my Chevy truck, and I thought I would never have to touch anything on this truck. I can understand normal wear and tear, but when my first problem happened with the truck, and I was talking to Endurance, apparently, I didn't have the coverage I thought I had. So, there are things that aren't covered that I thought would be covered.

My car broke down in the middle of the highway. Something happened with the water pump and one of the hoses. The dealer fixed that. And then they said my transmission was acting up. They changed the whole transmission or they fixed it. My car was in the shop in Orlando for over two months and I live in Miami. Endurance only gave a five-day rental. I asked them to give me an additional five later on because I still have to rent a car. We were lucky to have another car that we could use but it was an inconvenience for us.

Every time I call for a claim, they come through. The last claim that I went through with BMW was like pulling teeth because they kept denying it until they spoke to the BMW foreman for them to explain to them exactly what was the problem with my car. Then they asked for all this paperwork. Eventually, when they proved to them that it was a problem, they proceeded. They paid for it. Other than that, they’re good and reliable. Whatever my car is covered under, they took care of it. I'm satisfied with Endurance.

I called Endurance and asked them to give me a list of the shops that they deal with. They gave me a list that was close to me. I took the vehicle to the shop. The shop called me, told me what was wrong, and submitted the problem to Endurance. They said that they would send somebody over to look at it, and if that was covered under warranty, they would fix it. Four days later, I got a call saying that they were gonna cover it. They repaired the torque converter. I owed $100.