Endurance Warranty Reviews

I'm very happy with Endurance. They gave me a wonderful rate and I've been rolling with them ever since I signed up. Anything that has occurred, I had no problem with them taking care of me. The most recent claim I had was my transmission went out. I was without my car for about four days but they took care of it. It took them a minute to give me a rental car. But overall, I got it. That’s all that matters. I like Endurance. I would prefer them over somebody else and I’ve already told several family members and friends about them. No one can beat the rate that I pay monthly. I pay them 108 and that’s special enough.

I received my policy last week but I could not get it to print. I was unable to get thru to the company by phone or chat for help and was ready to just retract my purchase but when I decided to try back today, Rebecca answered the phone and was so helpful and she sent me a copy I could print. If she is representative of the type of service I will be getting in the future, I will recommend this product to all my friends. She definitely saved me as a customer.

The best place to have a warranty with. Endurance this is not a 3rd party. You will be very happy with your warranty. The rate is very affordable. Please I will not go with anyone else. Great customer service as well. The monthly rate is great. Also the warranty so good that they help you with purchase toward your tire.

It took Endurance Auto Warranty two weeks and a half for them to get back. It was slow, but to make a decision, they had to review the oil change. Originally, they wanted to send in their own parts, so I just paid the difference. They wanted to send their own unit, but they allowed me to pay the difference with Chevy for the original transmission from the manufacturer. So, the difference between their unit and the unit I got was $600. But compared to what I was originally going to pay without the insurance, I was happy about it. I plan on keeping CarShield.

Any experiences I've had with Endurance have been unpleasant. The first time around, I was in the hospital. I had had triple bypass and they called and pressured my wife, and she ended up signing up. They said she had to do it that night. It was quite a bit of money so, when I got out of the hospital, I dealt with it and canceled it.

Endurance was very good. However, the customer service people that they have could use a little more training. You could tell they were trying to pull up information off a computer and other database. They didn't have a good understanding of the product they were selling, so to somebody who wasn't sophisticated enough, that might be an issue. However they have it written is fair but the website is kind of crappy. When I submitted one claim, I went to my mechanic and told him I had extended warranty. They contacted the warranty company and did everything else. I had to pay the deductible at the dealership.

Endurance is a great plan. they covered the problem so that was good. It's nice to know that I have that coverage for those expensive repairs that are unexpected. Recently, the car went in the shop for the ABS light that was coming on. They replaced some part but it was in the shop for over a week 'cause they had to wait for the part then I wanted them to drive it to make sure that they fixed it. The customer service is good. I didn't have too much trouble with looking at my paperwork and finding out what's covered and what's not covered. If I had a question, I called and everybody that I talked to was very helpful.

I have been an Endurance contract holder since 2016. I renewed my contract Dec 2021 and attempted to file my first claim April 2022. I spoke with an agent who advised that I did not have Roadside Assistance nor tire coverage. I read my contract which showed that I at least had Roadside Assistance and I was trying to explain, but the agent wasn't listening. For the next couple of months I thought about cancelling my contract.

I purchased the warranty and read what they covered. I noticed they did not cover the rotors and only paid $140 for the pads. I called back and upgraded the warranty to a four year policy. They said would cover the rotors. I took my car to my mechanic. He called them and they said they do not cover rotors. Really disappointed. Canceled policy. Read the fine print. Not worth it.

My customer service, Rodney **, was extremely nice and helpful. I have a good package with Endurance for a reasonable price for a 2018 Toyota Camry. I am satisfied. I only pay $190 a month for a limited amount of months. I have everything covered for that price with free oil changes.

Endurance Auto Warranty seemed to have a bit better coverage and reviews on them. But they lacked a bit. I know that I can make monthly payments. I paid it upfront, and I got a bit more of a discount for that. But they never sent me anything in the mail explaining what my coverage was or how long it lasted. He told me that over the phone, but I never got any confirmation after that to verify, this is my coverage, this is what I have. I went on and I had to sign in to their website. I could pull up my coverage through the website. But it took me a bit of time to figure that out.

The air conditioning on my Accent wasn’t blowing and my daughter called and asked if it was covered, and she was told it was covered by Endurance. At first, the rep said it was the condenser. Then, when something was done, it wasn’t. But as of right now, everything is working fine. Everything was handled quickly. The only thing is they said they had the auto parts but after they got the parts, they didn't call us to let us know. Other than that, once they got it scheduled, it didn't take very long.

Signing up with Endurance was fairly easy. I've had 2 claims for air conditioning and transmission, and the claims process have been easy, too. I had to pay just the deductible. Endurance kept me from spending a ton of money on a transmission.

Endurance procrastinated and took so long that I paid $1,700 out of my pocket. My Jaguar went down two weeks ago. The shop that I deal with called Endurance and put the claim in. Endurance wanted to send an inspector out. The shop didn’t get an inspector by Monday or Tuesday. I called Tuesday and they said they needed some paperwork stating about something that had got fixed in February. They didn’t pay for it in February. I came out of my own pocket for that because one of the numbers was wrong on the mileage, so they had to restart the contract. Then, they said they were gonna send out an inspector within 48 hours.

After I purchased the vehicle, it was a day before I could use the contract that the air conditioning condenser went out. I took it to the dealer and they charged me $900. They couldn't do anything even though the mileage was over 1,000 miles. They said it has to be 30 days past and it's got to be both of them, not one or the other. I didn’t like that. Before you get going with the contract, Endurance tells you at the end when they sign you up that you have to have 1,000 miles. It’s misleading. They can save themselves from spiel if they tell people upfront, “You can't use this policy until after 30 days and 1,000 miles.” You're paying money to them before you are even able to benefit from them. 1,000 miles can be anywhere from a week up to four or five weeks with some people. It’s too much.

After 100,000 miles on your car, Endurance is one of the only ones that go bumper to bumper for a decent price. Today, I had a battery replaced and Endurance pitched in 100 bucks which was good. Five months ago, I had my air conditioning go out. They replaced the evaporator in the Chrysler and did the compressor and a water pump. It just cost me $100 so I was very pleased.

I inquired about changing the original extended warranty plan I had chosen several weeks ago to a different plan. Chelsey ** made this process painless, seamless and patiently answered all my questions. If the extended warranty itself comes close to providing the service that Chelsey gave then I have nothing but high expectations!

I called to cancel Endurance Warranty. James ** answered and I explained why I wanted to cancel. James did an amazing job explaining why I shouldn't cancel. James is an incredible asset to Endurance. His patience with customers is exemplary. Thank you so much for your time and knowledge of the Endurance Warranty...

The rep was pleasant. When somebody's trying to sell you something, you’re usually nice. When I had work done, I took the truck in and the people at the dealership dealt with Endurance. I had something else done that wasn't covered and paid the difference.

The Endurance policy is expensive but it seemed like it covered more. It’s $4,300 but my daughter had to have a warranty so I figured pay it by the month or pay it out of pocket and I wasn't paying any more out of them. She had a 2014 Chevy Cruze and I’d fix one little hose and then another hose would break or a joint would break or I had a crack in the antifreeze reservoir tank. Then the water pump went. It was constantly issues with that car. Now it’s resolved because there are no more parts to fix. I had everything replaced. I got tired of it.

It's really in my relationship with Endurance, but it was a little arduous to get my first service claim. For a bit it was difficult to determine if the claim rep would work for me. We'll see how it goes from here.

I got the coverage from Endurance and about two months later, I put in a claim but it was denied. The next month, I had another problem with my vehicle. I put in another claim and that was denied. It was something that was not considered wear and tear on the vehicle. So, I didn’t understand why it was not covered and they said that it was explicit what was or was not covered. I said that I spoke with the representative when I did the application process and asked what was covered. I was told that it was. It was my electrical door locks and the Endurance rep said that it was an electrical issue and electrical was not covered under the warranty.

I signed up with Endurance on the phone and the supervisor understood what was happening and what was going on. She gave me an enhanced package for my truck so I was happy with that.

I dropped Endurance. Some of the most suspicious things that you have on your car are the support structures, like your struts, shocks, breaks and wheel bearings. None of that was covered with Endurance unless you’re paying a tremendous amount of money per month. And I’m not in that category because I can’t afford stuff like that. I’m retired. I don’t even get a home Social Security check. So, there was no need for me to keep on stressing myself out.

I chose Endurance because it covered more than 100,000 miles. I've had two claims so far. One claim wasn't covered and that was for the wiring in my tag lights that went out. The other claim was for my thermostat that went out and that was covered. Process-wise, they had a hard time getting the right information but they finally worked it out. The process took about an hour. The car was in the shop for a day because I had to wait for a part to come in. I took it in and it got changed right there on the spot. The mechanics worked directly with Endurance and that was great because I wasn't sitting there fielding information from one end to another. With Endurance, I like the assurance that if something goes wrong, it'll most likely be covered.

You have to wait 30 days and put 1,000 miles on your car before it goes into effect. For me it would take almost a year to get those miles. I cancelled mine. Why should I pay them while I wait to get 1,000 miles. Not good.

I was very pleased with the transporting of two vehicles across country for my college students. The drivers were on-time for both the pick-up and delivery. When it is time to utilize the services in the future, I would definitely use Sherpa Transport again.

As a Elite member of Endurance there are so many things that this warranty doesn't take care of in my times of need. Every time I look around Endurance does not take care of certain things that go wrong with my car. From mount and balance of a tire to a tire sensor. They don't deal with rotors either. I keep finding things this policy doesn't deal with. I can't imagine what being less than a elite member. There is so much false advertisement in their online advertising. Complete Tire Coverage is one of them. So far this warranty has taken care of 320 dollars of claims and I'm already at 800 not including their 320 dollars this year in payments and deductibles for the policy. I'm truly at odds with this company. I should just save my money and deal with my own issues. I can't imagine what my last 2 years of free warranty will be like. SMH

The reps gave me all the information that I needed when I signed up with Endurance. They were nice. But after spending $300 every month, I dropped Endurance. I took my car to the shop and they didn’t cover anything that was wrong with it after they told me they cover all of this stuff. My insurance covered more than what Endurance covers.

I have received no communication since joining, not even a membership card. I don't even know if I have been scammed. I paid the contract in full at time of joining. I know they got their money because it was withheld from my credit card. Is this how their service going to be?

The sign-up experience was good and the plan I got was what I needed. it's just Endurance seems to be finding ways to deny a lot of different things that need to be done. My experience has been pleasant but also a pain. There was a transmission repair that I had a claim for. There were also a couple of different things that my mechanic said should be covered and Endurance has not covered them yet. We're still in the process of talking about it with them. They had somebody come out. Everything's been okay outside of being denied on a bunch of things.

One claim I had was for a steering rack and pinion and it got paid without problems. The customer service was great, and I’ve recommended Endurance a couple times.

I had paid into the policy for over a year, made a claim and it was denied for a mileage error of less than 200 miles that happened over 10,000 miles ago. It came down to they didn't want to pay and used any excuse to get out of it.

I like Endurance and their customer service has been good. But I wish they would cover more because I had my BMW for service and they only covered one seal. The other seal wasn't covered and I ended up paying over $2,000. Also, at another time, a sensor wasn't covered. But for my Equinox, the coverage was awesome.

The rep during sign up was informative and answered all my questions, and all the claims have been very easy as well. No stress at all. Fixed one day and moving on. Recently, I had a repair done for the temperature for the AC. It was just a one day thing, so I waited. All in all, Endurance is a good extended warranty to get. It's very valuable because instead of paying out of pocket, the warranty pays for the repair.

Don’t know much about this company. So far what I do know is the rates are standard. Hope they say what it’s like signing up for a great job done on my vehicle. Please don’t let me down. I’m praying that the work can be done.

My wife has always had an auto warranty, and Endurance offered a good service as far as the coverage. Right now though, she's hospitalized and she's in a rehab center, so she can't afford the maintenance. I called to cancel and the rep told me that the policy is paid up to August. He was very helpful. He told me to call back in August to see if we were still keep going with it, but we're canceling it right now. Financially, she cannot pay it.

I was trying to get coverage for my car and my experience setting things up with Endurance was good. The rep was a 10 out of 10.

The plans that Endurance offered were expensive but repairs are, too. So, it was one or the other and I picked them because of the customer service that I received. I felt comfortable when I talked to the individual that set up the policy and I used them for at least three times now. Each time, I explained what the procedures were to the repair technician, gave him my card with the ID number as well as the phone number, and he was able to call a specialist on that end and worked things out. Nobody had any problems. I'm also very satisfied with the coverage.

Have only used Endurance one time. Everyone was friendly. My only issue is they never answer the phone. I was at the repair shop and the guy working on my car was trying to call Endurance with a question on a repair, but no one would answer. It took an hour of his time trying to get through to someone before he could start working on my car. When a person did finally answer, they would transfer him to a different department where it would just ring forever with no answer. Very frustrating especially when you’re right there having your car serviced.

I liked the combination of the coverage that was stated along with the price.

I liked everything that the Endurance package was offering. The rep was also perfect. He answered all the questions that I had. He had a really wide knowledge of the program for the service that they offer. The most recent claim that I submitted was to get my lock fixed on my car. I checked it in to the dealership, let them know that I had an extended warranty, and they called Endurance up, and they took it from there. Everything was fine. I'm 100% satisfied.

I filed a claim to Endurance, and it was a smooth process.

I had problems with my transmission. After being inspected, my vehicle was repaired. Endurance really take care of their customers. I would definitely recommend them to everyone. If I ever need another extended warranty, I will use Endurance. I also would recommend using Consumer Affairs to make sure that I get the best company to take care of my needs.

I first did extensive research on endurance policies, terms and conditions so I was convinced when I called and knew exactly what I wanted in my package, the person I spoke with was very helpful and knowledgeable about what I was looking for.

The Endurance rep that called me was extremely knowledgeable and well-mannered and she had it all together. She was extremely thorough and she put everything in layman's terms so it was easily understandable. There was one question that I asked that she couldn't answer. But she looked up the answer into her database and immediately answered it. Submitting a claim was extremely easy. They sent an adjuster out and they took care of it. The shop got paid and I got my car back.

I drive a lot of miles and Endurance was the only company that gave me the miles. I'm about 150,000 and it goes up to 300,000 for warranty. I took advantage of the warranty's service a couple of times and had no problems. I did a claim for something on the front wheel of my car and something with the drivetrain. Endurance took good care of it and I was very happy about that. My experience with Endurance was very good. I don't have to worry about anything that’s included in that warranty.

The reps at Endurance are always personable if I call and ask a question or they go over it if there's something that I don't understand. There’s no pressure and so far, we're satisfied. Even though we have the contract, I can call in and ask anything I need to ask and it is answered. Something can cost up to thousands of dollars but the only out of pocket we have had is $100. We were getting ready to take a trip and the rep said we don’t wanna break down while we’re on the road. The warranty paid for it and the vehicle was in the shop for four days. Then, we had the oil change. Each claim is a separate claim and once it is approved, they always paid. I wanted to know about the car rental and they said that if I have to do a new claim, I get the car rental for five days. If we go there and pay for the air condition, the warranty pays for five days and hopefully, within five days, the vehicle will be fixed.

Other than for towing, oil changes (which you will have to submit, as nobody accepts their contract info), and key fobs, DO NOT expect them to pay for your actual vehicle repairs. They'll find a reason to deny the actual repair, like claiming the exact part is not in the contract or you failed to keep records of oil changes/maintenance.

The plan option that I picked works for me. I made one claim with Endurance and it went fine. I paid my $100 deductible and the service provider took care of everything. It went smoothly.

I paid over $100 per month, for years. I went to use the warranty and was told it will not cover any repairs. Mechanic said it's a rip off. Stay away from #Endurance. I will take them to court. Buyer beware of this company. They also have a bad history of ripping people off.

My experience with Endurance on the phone was very professional, informative, made sure I understood what was being offered, asked if I had any questions, and I did not feel rushed. I had missing information that I could not give in one phone call and they allowed information to be given the next day. Very professional and friendly.

I had several things wrong with a car and Endurance only covered a few of those. I thought they would cover more. I've had to pay about $3,000 out of pocket. With the first mechanic I took the vehicle to, the estimate was about over $8,000. Endurance covered only up to $900 so I let them do what Endurance covered. Then, I took it to another mechanic and his estimate was about $4,000. Endurance covered about 1,000 so I went ahead and did the entire work with them. I kind of understood what Endurance did not cover, but I didn't know that beforehand.

Customer service is a little dodgy and the process can be a little troublesome because certain reps don't want to give certain information. When I had a question about the tire package, the claims department told me to call some Elite company to get that information. And even if I want to get the information personally and I had an authorized shop working on the car, it becomes a really big hassle in communication. Other than that, I did two claims this week and my experience had been great. One was for a battery replacement and they paid $100 towards it. The other was for something that I had replaced when it came to my struts at Mazda. Endurance saved me quite a bit of money.

I've got 2 policy on different cars and I still have to pay for all the work being done. The policy covers nothing but you sure take my money every month. I will be canceling both policies. This is just a scam from what I can see.

I use my truck for daily use. I submitted a claim but it took about a week to get an adjuster to look at the truck and make communication with the mechanic shop, and then they rescheduled for another three days to just go and authorize the repair. That was a lot of hassle. All of that downtime, I was paying for a rental, which Endurance did not cover. I had a lot of other expenses that I paid for. It was like I have no warranty. It ended up costing me more money. It was also hard to get them on the phone. 35 minutes wait. It was not a good experience at all.

I have Endurance on two vehicles. I have one on a 2009 Chevy, which I had almost no problems with. My 2015 Chevy, on the other hand, has a few problems. The coverage is not the same. Endurance usually wants the inspectors to come out whenever they do claims on your vehicle, which also makes it a headache because you gotta wait multiple days for them to even look at something.

I haven't had the opportunity to use it yet, but whenever I call for a clarification they have been and professional with a response. So far so good. It was a hard purchase for me but the rep stayed on course and we managed to negotiate a contract.

I looked into two companies and I liked Endurance more so I chose them. I had one claim with them not long ago and I wasn't happy with that. The shop submitted the claim for me and that was the easy part. The process, on the other hand, took six months from January. I didn't have a vehicle the entire time because the claim was not approved. That was the bad part. Endurance offers rental reimbursement but it doesn't start until the claim is approved.

Endurance is a good company. I like everything about them. I submitted a claim because the air condition doors fell off. It worked well. I called and took it over to Moe’s Automotive and they got with Endurance. Moe's tore it apart like Endurance asked them to and replaced the bad parts. But some stuff wasn't covered. I had to pay for the air condition vents.

So far I'm very pleased with my experience. I would recommend Endurance Auto Warranty to anyone who maybe looking for insurance. I was very pleased with the agent I spoke with. Very pleased with the price and the policy itself.

I did a claim about two months ago and the process was very easy. Everything was satisfactory.

I bought extended warranty in September 2021. I had to cancel the coverage in May 2022 due to unprofessional customer service and the warranty company not stepping up and paying for claims. I had to pay out of my pocket to the total $1,300. I had two car repairs and was informed that Endurance denied the claim. Really!! I think they lure customers into believing that repairs made to the cars would be paid by them minus the deductible. They did not support or pay for any major car repairs I had. My mileage is under 45,000 miles for a 2015 vehicle. I think they are rip offs. I got taken for over $700. The premiums from September until April. What a waste of time and money. I deserve a full refund. I found calling and waiting to speak to someone was a waste and over 50 minutes waiting on the phone. Be wary of this extended warranty company. No good

I was very pleased with the way the Endurance people talked to me and answered questions. I've had the warranty for five years and I've done 17 payments. I used it one time for my 2016 Dodge Ram truck. If you get something done, they don't give you any hassle. They're very nice. I had a brake module and another module go out. Endurance replaced both of them. As soon as they got my parts in it, they took care of that. It's good insurance and I've been pleased with them. I have told several people about them. As far as doing what they said they would do, they have done it.

They never did anything for me. They didn't meet what they had offered me, as far as the vouchers and all these stuff they said they were gonna do. They tried to help me fix the problem I had with the transmission but it took a lot of my time and it cost me a lot because of the rental fees. Endurance only covered the rental fees for a week and I was out of a car for almost three weeks. Also, every time I took it to them, they charge me 100 and some dollars to do a diagnostic out of my pocket. I thought the insurance would cover that. They would get more sales if they were to be honorable about more of the things that they say on record. I’m a paying customer and I expect them to do what they said.

I did the back bushings on my ‘14 Chrysler and I ended up paying $360 out of pocket for that. Then, the upper control arm was bad and Endurance kept kicking it back. I got on the phone with them and I argued with them for a week and a half. They said it was already done but it wasn't done. They got something messed up somewhere. I kept saying the upper control arm is a total different part of what was repaired on the back. It's in the front. But they kept saying it was part of a bill. The pieces are close together and they felt like if they fix that piece, that piece would automatically be fixed as well. But it was not. I'm not gonna go with them anymore. It's the first time I've ever had to do an extended warranty program type like this and I'm very dissatisfied with Endurance. They really did me a terrible job.

The engine blew in the car about eight months after I got it. They covered NSRP prices for parts and didn't cover all of the parts but that's not what my paperwork says. My paperwork says 100 bucks and fixed. I went around and around. They didn't want me to talk to a supervisor telling me the supervisor is just gonna tell me the same thing. But we got it figured out. They covered it eventually, with a lot of convincing.

My initial experience with this company was good. However do yourself a favor and avoid using them. When it comes to actually getting repairs done they will delay the repair as much as possible by constantly asking for more repairs or sending inspectors over and over. They did eventually cover the repair, but the bureaucracy delayed the repair by at least 4 weeks. I called when I initially took the truck to the shop and was told that they do cover rentals. They neglected to tell me that they max it out at $150 though. So they did cover the $6000 repair of my truck, but I had to pay $5000 for a rental while they constantly delayed.

I was upset ‘cause I had to restart this plan several times. I thought I was on the right plan initially, but I wasn't. I couldn't just switch or bump my plan up. I had to wait a whole 'nother 30 days. That part of Endurance is not fair. If you’re an existing member, you should be able to upgrade your plan. I was under the impression that I was covered, but all the time, I wasn't, and Endurance didn't do much for me. This experience hasn't been the best but Endurance helped me out. They replaced my water pump. Right now, my car’s still in the shop because we have to get in contact with Endurance before we can do some other things that need to be done.

I have had this coverage for one month and have had no need to use it. I did my homework and discovered that Endurance was rated top in the field of extended car warranties, I believe in going with the best!

I was promised an email with a copy of the policy. They said I had 30 days to decide whether to keep the policy or not. I am very disappointed if this is a indication of the level of service that I can expect. If I don't have the time to study the terms and conditions of the policy long before the 30 days I will have no choice to cancel what may be an excellent policy.

Good customer service. Quick response, they follow up to make sure everything have been completed correctly and they did what they promised to do in their contract, I definitely will recommend this company to my friends and family and that's what I've been doing.

I purchased the coverage over the phone with them and they were very good. I gave them all my information and it was done. They sent me the paperwork by email almost instantaneously and I just had to wait before it was usable. It was wonderful. The last claim I had was when the wheel bearing was going out. I took my truck to my local guy and there was something else that was wrong with it. He replaced that and he called me back and told me what it was gonna cost because there was something that Endurance wouldn't cover. I ended up paying the $100 deductible and the incidental thing. They immediately paid my guy and I was out of there within a day.

I had one car repaired and it was done very well all the way around. The process with Endurance was excellent and they have good service. Everything’s great.

Signing up with Endurance was easy and they had a good program. I had a maintenance issue and it needed to be addressed. The garage said it was something that was a necessary thing and Endurance covered it right away.

Endurance was supposed to be better at paying claims CarShield. Customer service was also reasonable. When I had a claim, that was pretty good because they had a lot of work they had to do and they did it. There was only one issue I had. The reason I brought the car in was there was an issue with the steering lock, which the car was intermittently not starting. That's not something I want to be just leaving alone and having to deal with. Endurance wouldn't cover that part because they couldn't get a code on it. But Mercedes was telling them that was the issue.

The only thing that was really upsetting was the claims process and how long it actually took for someone to assist me. When I brought my Jeep to the shop, I had to wait a whole week for someone to come out there. So, I had to be without a car and it was really inconvenient. The only thing I'm afraid of when I try to take my vehicle to a shop is that I have to sit there and wait when they could have just given me a rental car. They said, "We cannot give you a rental car until we know for sure that we can do this". I'm like, "This doesn't make sense. This is why I pay a warranty for".

There was a part broken in my vehicle's window and the window fell down into the door. The only problem was it was a hard day trying to get a hold of Endurance. But the techs finally did it and everything was approved. However, I brought my car in on Monday and it didn't get done 'til Friday because they had to order the part. The part was supposed to be on the shipment but when the shipment got there, there were two missing pieces and mine was the missing piece. But I was happy because I got my own rental car. Endurance said they'd pay for two days, but I only needed one day and I received the check from them right away. I was happy that Endurance worked.

I was given several options from the dealer and one of their representatives said that Endurance was one of the better companies. I signed up and everything has been positive so far. The plans seemed fair. I've had two or three claims and they've been fabulous. What Endurance said they were going to do, they did.

No dealers, shops, or anyone I've talked has ever heard of this brand. Jennifer the finance manager explained in order for me to get all these discounts (e.g.veteran, internet, etc. I had to take the deal today or it would all be lost. I couldn't have a quote and call back in a day or two. Jennifer the finance manager also stated that my deposit would be fully refundable after 30 days, I would get all that money back. NONE OF THAT IS TRUE!

Still in 30 day and 1000 mile waiting period so too early to tell much about this company. We do feel confident it will be what we expect. Time will tell. Looking for peace of mind knowing that if a major repair is needed this company will be there for us. Hopefully we will not get a major repair just looking for the peace of mind knowing if it does happen, this company will be there for us.

When I was signing up with Endurance, it was not the greatest but it was not the worst. They could be a little better. The first person I talked to told me one thing and the second person told me a different thing. I was getting information that weren't consistent. Also, I was not exceptionally happy when I filed a claim. Endurance did not cover things that should be covered. Once I got further into the paperwork and learned that they didn't cover all the things I thought they were going to cover, I didn't have any opportunity to complain anymore because it was right there in black and white. I should have read that.

The plan so far has been great. Whatever I've had to use it for to get fixed, they worked on it. They paid half of the bill. The recent one was on the Chevrolet and we did the front end hubs and the break pads. Right now, I'm satisfied with Endurance's policy. I'm planning on staying with them.

I purchased a Secure Plus bumper to bumper luxury vehicle. I requested the best full coverage bumper to bumper warranty never knowing what could happen. A rep prepared the contract for me which included towing, car rental, full power train /bumper to bumper. I was told this would cover everything for the life of the vehicle and the warranty was also transferable should I sell the car. Well, life happened 2 years later. My car broke down. The motor was dead. The service manager called Endurance with my quote to repair my car.

I used Endurance recently and it was fine. There was a broken cable on my Porsche, and that was covered.

As an auto warranty insurance coverage, Endurance is adequate. It's fine compared to others and it’s not a fly-by-night outfit. I attempted to use the incentives but I did not follow the instructions. When you do those things, you have to coordinate it and then you apply it. But if you do it up front and then call afterwards, it doesn't work. An oil change is an oil change. Not that it requires training to be changed but if you do those ancillary things, you gotta get clearance beforehand from the service center to do that, which is a pain to do. Besides those ancillary things, there are also some freebies up front that you can use for other things. But it seems onerous or almost nonexistent in my neck of the woods.

My 2014 E350 was making noises. There was an issue with the transmission. It was completely taken care of and it only cost me my co-pay. Then, I had an issue about a month later on my 2017 BMW X5 SUV. Compared to the transmission, it was rather minor and it was denied. I wasn’t happy because it was denied on verbiage only. Also, depending on the rep you get, some of them will jump through hoops and help you out and are very knowledgeable and others are, “I don’t care. Go ahead. Have a good day.” But other than that, having Endurance gives me peace of mind that any major expense will be covered.

Signing up was good and the plans they offered were okay. The warranty has a lot of coverage that I might be using in the future.

I have my business truck and Jeep with Endurance. Their claim process has been pretty good and my mechanic hasn't said anything.

The rep I spoke with was pretty knowledgeable about his job. He was very honest and equal. He let me think about it a couple of days and he wasn't pushy or aggressive. The only thing was I had to have service for the car twice and Endurance was taking too long to respond. When I call Endurance, it takes me 20 minutes or more to get an agent. Both times I dropped the car in the morning and the whole day went by for the repair. I had the car in the shop waiting for an answer for the claim to be approved. I wasted almost two days for a job done in 45 minutes. But other than that, when I talk to them, they're very nice and they're always clear with me on the phone.

I had a claim for the front and left control arms on my steering. When I would turn my steering wheel, it would make a howling noise. They were worn out and the bushings were gone on both sides. The process went fine and Endurance paid it with no issues. The place I took the car to said Endurance was the only place they dealt with that didn't give them any pushback. I feel more secure than if I had gone with other companies.

I signed up with Endurance in August last year and it was easy. I liked the coverage but there can be more added to it such as maintenance. Other than that, everything's great. I had a claim for a couple of things and I was happy that my car was repaired. Everything was covered.

I compare the services of Endurance with other entities and upon reading the reviews, I liked what I read. My rep was wonderful.

I got more with the Endurance covers than with the other companies I called. So far, I have filed a couple of claims with Endurance and some of them were good. They should put more coverage on their packages for the price they're charging. They didn't cover any of the stuff I needed to be repaired on a few of my claims so I still had to pay out of pocket. With my son's car, they didn't cover anything when he took his to the dealership.

I just became a member, so I don't have experience with a claim, as of yet. But they were very kind and gave me a very fair price. So far I've enjoyed my experience with them. I look forward to a long life of car repairs.

I had a claim for some lights on my dashboard. The issue had something to do with some sensor and it was not the first time it happened. I was very upset because I thought I was gonna have to pay a lot of money. But I remembered that I am enrolled in this Endurance thing. Everything worked out fine. It was all Volkswagen that spoke with them. Everything took two days. It could have been done faster but the mechanic I was working with waited until the afternoon to call. Initially, I was thinking about canceling my Endurance warranty but when I was actually able to use it, I did not do that.

I liked Endurance and I had a better time with them. They seemed to pay all my claims that occurred during the time I had them. Most of the work was done through the repair staff and they handled everything.

The rep explained certain things that were covered and she said I get a complimentary key fob, which I never got. I wonder if I'm still entitled to that. And a few other things. She was very thorough and she said that the package that I would get is a little better than the cheaper package. And they had a special going on. It turned out to be $94 a month, which I'm paying through MEPCO Company. As much information as she could give me over the phone is what she did and she was very thorough with what was presented to me.

I already have a vehicle with Endurance so I went with them when the warranty on my other car expired. The sign-up was fine and the coverage they had offered was good. I had to do some work on my other car before. I would take the car to the dealer. The dealer would process the claim and tell Endurance what the problem is. I just had to pay the deductible. With the warranty, I don't have any headaches or worries that I'm paying full price.

The claims process is sometimes ridiculous. Certain labors and certain things were not approved and certain things were approved. Also, every time the establishment contacted Endurance to approve things, it was always a problem. Then, when I get on the phone with Endurance, the guy in the establishment was in front of me and I could have transferred the phone to him but Endurance's rep won't do it. He said the guy from the establishment has to call him. And it would be nice if once the establishment has sent them the invoice and they approve, they contact the client and discuss that with the client. It's a total mess every time. It would be a peace of mind if they could contact the client and say, "Hey, we're not approving this because of this or that." Other than that, whenever I file a claim, it was very accessible. Anything that was between me and Endurance was legit.

I have two cars with a lot of miles on my cars. I needed help in case the motor went out because they're expensive to fix. My first time with Endurance's customer service wasn’t that great and I wanted to cancel. But when I got ahold of somebody named Gladys, she was very helpful in telling me what was going on. She told me, “Just try this. You didn't read all the stuff that was there, stuff that was available to you.” She then said they’ll just call me. Endurance is not a bad company and I would recommend them.

I purchased my Warranty Service Contract about 18 months ago. BIG MISTAKE. My Check Engine Light came on so I took my Truck to an Authorized Service Dealer. The problem with these Service Contracts is that they cut the corners so much that Customers of Endurance have to pay a lot more than the Deductible. Endurance was only paying a portion of my Fuel Pump...I was going to have to pay 500 Dollars NOT my 100 dollar deductible....BEWARE of this SCAM. I CANCELLED ENDURANCE after this problem...BEWARE.

I had a hard time a couple of times I had a chance to use CarShield. At one point, they told me my coverage was canceled. The dealer recommended Endurance and said they have fewer issues with them than they do with CarShield. I signed up with Endurance and I understood everything they told me. Everything was done on the phone. It was fairly quick and easy. A plus for me was that it's a five-year contract but my payments only last three years. The last two years are technically free. We paid for it upfront. Endurance is light years away from CarShield

My experience with Endurance was really bad. I was broke down on the expressway. I did what they told me to do. I called the people and they wouldn’t even answer their phones. It was a voicemail. Endurance called them back. It was going to voicemail as well, so they canceled it. They got someone else. The same identical thing happened. Then my friend called someone. I had to pay $150 to have my car towed to Broward. These people had the nerve to send me a $50 check. I'm very upset about that. I also used a tow service before. I was on I-95. I made that judgment call ‘cause I was in a very dangerous environment. When I called them, people didn't answer the phones at that time. A text thing came on. I was so nervous, and I didn't know how to do that. But they reimbursed me for that.

Endurance's service is horrible. It didn't quite work out for me because what the sales representative had offered turned out to be a total lie. When I contacted them to give me a quote and signed up with them, it was like everything was covered from bumper to bumper. All I have to pay was the deductible. It turns out that I had to come out of pocket. Endurance goes by some sort of algorithm. Anyone knows that if you're taking a part out from a vehicle, it takes more than 0.7 hours to resolve that and no job on the vehicle will take 0.7 hours. Their algorithm changed twice during the course that I got from 0.7 to 0.8. It wasn't honest. The dishonesty is what I disagree with. I had to come out more out of my pocket to pay for something that should have been covered by the insurance.

I love Endurance. I had my engine blown out in my car, and they took care of it. They also took care of the transmission. I just paid a couple of hundred dollars for each repair. The only thing was my car was waiting for the engine. It took four months for the repair. I was without a car for four months, but I'm really happy because they paid for it. I had to spend $4,000 on rental cars. The communication between the guy, the adjuster, Endurance, and my Chevrolet dealership wasn't really quick. I had a bad battery last week and I called Endurance for a tow. That was a three-hour wait for whoever they used there and the guy never showed up. I ended up calling Nationwide, who is my car insurance and they sent somebody over in 15 minutes but whoever they got processing their road service calls is deplorable.

Everything that the rep explained to me at the interview was correct and the process for making payments is easy. I have to make my payment every month on the 7th and Endurance takes it automatically out of my account. Everything thus far has been good. When I had to get the car repaired, the mechanic who worked on it told me when to bring it so I got it towed over there because my car ran hot and I couldn't drive it. He told me that if I got it there, he would look at it the same day. He did and once he determined what it was that afternoon, I got on the phone with Endurance and he spoke with them. He repaired my car within two days. I wasn't scheduled for an appointment because they were booked. But because it was just a water pump, he was able to get one in town rather quickly. Endurance paid him, and I went and got my car once it was done.

Everything has gone well so far. I just had to have my blower fan put in and they said they wouldn't pay for the labor for it but they sent the part. That's something that my mechanic was kind of pissed off about. He had to take out the drawer and he had to really break it down. It’s bad that he had to lose half a day trying to take everything out and put everything back in. But I've had no issues with Endurance.

The Endurance reps were very good and professional in how they handled everything. They explained the coverage thoroughly and very clearly. One of the claims that we filed was when my car didn't run at its full power. All I had to do was pay my deductible. I'll be satisfied with their claims process as long as they continue to take care of business like that. If something comes up and they take care of business, I'll highly recommend them. If people asked me, I'd say yes to these people. They will help you. They'll give you the assurance and they take care of business.

I've only had to use Endurance one time and it was 50/50. I had some front-end noise going on and I took it to a shop, and they informed me that my CV axles were damaged. They found a leak on my rack and pinion, and when they turned all the work in to Endurance, they covered the CV axles, but they would not cover the rack and pinion. They found a way not to pay for it is what it was. It was from wear and tear. The mechanic shop said it was just over time, that part goes out, and Endurance didn't want to cover it. My mechanic read the contract that I have with them and he said it should be covered and went back and forth with the person he was dealing with. The one time I've used Endurance was not a very good experience. The deductible was only 100 bucks but I had to pay $1,300 out of pocket for what wasn't covered.

When I spoke to the gentleman that I bought the policy from, he explained pretty much everything and got me taken care of. I was pleased with what I've heard. He mentioned that I have free oil changes. I have a 2014 BMW and also a 2016 Lincoln Navigator with them. When I had a claim, my repair service rep communicated with Endurance. Everything was done for me, so I didn't have to worry about a thing. It was taken care of. So I was very pleased.

I did not like CarShield so I switch over to Endurance. I used them when my air conditioner was coming on but it wasn't blowing out cold air. I took the car to the dealership and they looked at it. It was a hose. The car was in the dealership for about a week. Somebody from Endurance came out and looked at it. The communication with the warranty was okay. When I had CarShield and I tried to have something fixed, they wanted the parts delivered to the mechanic. The mechanic doesn't do that anymore. With Endurance, I didn’t have to fight with them about anything. I like the fact that I can take my car to any mechanic and they don't have a problem with fixing it. I want to keep this warranty.

Nervous. All I have received is a receipt for $230.00. On the website it says that Endurance is a Insurance co. I haven't received any thing about Auto coverage. How long does it take to mail me A pamphlet over what is covered.

I had two vehicles when I first started with Endurance. They were uncooperative with trying to get my Dodge Charger fixed, so I had to cancel that policy. Now I only have one policy, which is with my Dodge Journey. The issues that we've been having is basically going back and forth having to communicate with the service company and Endurance to get them to pay. There's no communication between their claims department and the inspector. In the last service that I had, an inspector had to come up to view my vehicle just to make a decision. All the services that I've gotten on my vehicle should have been taken care of. I sent a communication and invoices to the claims department for reimbursement. I haven't heard back from them in regards to that. It's a hit and miss. They offered us assistance but it hasn't been consistent.

The car needed repair and the shop submitted a claim to Endurance and they paid for it. So, I'm happy. But the key fob and those tires that they put in were money out of pocket. It should probably be another claim too as well. There's a lot of paperwork we have to fill out to submit those out-of-pocket claims.

Endurance is much better than the other warranty I had and the signup process was easy. We used the service when my motor went bad. In the beginning, it was a little stuttery. But the service department at the Subaru dealership helped and it went very easy from there.

My plan for my warranty that I paid for wasn't explained to me and not factual. They were telling me some things that weren't included inside my warranty and when I got the warranty and tried to get those things that were included, it didn't go. It was a lot of other things. So, it was a hassle before it was properly explained to me what my warranty actually includes and covers. In the claim that I had, there were some miscommunication with the mechanic and on some invoices, it put some things that I did not have done to my car. So, I'm in the process of getting that taken care of. I'm waiting for the mechanic shop boss to call me back and tell me why that mistake happened on my invoice.

Courteous whenever I had a question. I plan a cross country trip and the warranty makes me feel secure. My car has 150k miles and has been reliable so far. Hope I never need the Endurance warranty, but, I do feel better having it along for the ride. I hope it collects dust in my glove box for the duration.

After the first call I had with Endurance, I still had several questions. I did a little bit more research and then spoke with somebody again. Endurance's premium amount was a little bit lower. At that time, the coverage of the hybrid battery for one of the vehicles I had was a big thing for me. This warranty is extremely valuable. It's definitely helpful when you do have issues with your vehicle. I've been pretty satisfied and I would recommend Endurance.

The reps at Endurance explained everything and answered all my questions. They were very nice and cordial over the phone. It was very pleasurable dealing with them. It's not automated and I usually get to speak with someone. The coverage is in the process of being used now at the Chevrolet place and they haven't given me an estimate out of it. But it seemed like it was what I needed for the price.

These people lied every time I called to see why my claims were not covered. They said the DRIVE TRAIN control arm part was not covered and the AXLE bushing part was not covered. Endurance claims department personnel are rude. They told me the garage was A rated and charged too much. They changed the denial reason every time I called. They are LIARS LIARS LIARS. And they told me I am too stupid to buy anything in other words a dupe. So don’t be a dupe when buying extended warranty for your car that you care and don’t pay high premiums for rudeness, lies, and utter disappointment!! THEY WILL TELL YOU ALL DRIVE TRAIN PARTS AND ALL ACLE PARTS ARE COVERED - Not True - they are lying. They are duping you. I want my money back. DO NOT BUY ENDURANCE EXTENDED AUTO WARRANTY - they are bad.

They are rude, they gave me the run around, they didn't want to give me my refund. Totally unprofessional. I think you will make a good decision to use another warranty company. When in a crises they will add to the stress level and the end results will be to their advantage. You will be disappointed.

The signup with Endurance was fine. I had to use their service once already and I was not too happy with the first portion of it. They denied my favorite mechanic that I always use and it aggravated him. They had me take my car to the nearest bigger city, which I live an hour away from, and I was not happy about that. They were able to approve that one. I don't understand. The website clearly states to go ahead and take your car to your favorite mechanic. Endurance could have done a lot better.

I'm very pleased with Endurance. I've used it recently, and we're just waiting for them to pay the bill so I can get my car back from Mercedes. Getting the warranty from Endurance was a wise thing to do and it's a good company. Their customer service is very competent.

My car had an issue about a month after I was able to use Endurance and I had no issue using it. That was easy and I didn’t have to do anything. I just took the car to the dealer. Endurance is wonderful.

My recent claim with Endurance was pretty smooth. The engine mount needed to be replaced and they covered it. They worked with the dealer pretty efficiently. The overall process was good. Some of the items that I thought were covered were not and they didn't really go through some of the program, some of the details around what's covered and what's not. Other than that, they were good to deal with.

STAY AWAY!!!! I called Endurance earlier this week to get pricing information. I was doing research to compare extended warranty companies, plans, and costs. I first spoke with Kara who gave me all of the details for (and was really trying to push) their most expensive exclusionary plan. When I asked for pricing for their other less expensive plans, she put me on an extended hold (red flag: I should have hung up then) and then Chris got on the phone.

Endurance's customer service was good. I was offered free oil changes.

I took my Cadillac to the shop for a repair, and they said Endurance took care of it. I paid my $100 deductible, and that was it. It was easy. I’ve had three things with Endurance so far, and every one of them has been taken care of. Endurance is a great program. It’s a good company to invest in the warranty for your vehicle.

I purchased a policy with ENDURANCE for my 2008 Jeep Commander with about 164,000 and due to what I had heard about Car Shield and what prompted me to purchase the policy was I had just had a issue with my transmission and cost about $800 so I said I probably should get covered just in case going forward.

Endurance sucks and I'm not pleased with them. It’s difficult to speak to somebody when calling or when the dealership tried to call. They take a long time if it’s something that they don't want to cover. I'm paying my payments and I'm never been late. Last year, my engine had started to tick and I took it in. Endurance was going back and forth with the dealership on what they would cover. They ended up not wanting to replace the whole engine, which the dealership said was not the best idea. But they didn't want to cover it so the dealership did what Endurance would pay for. This year, I had a leak and it was an issue with that whole job that was done. I had to take my car back. I'm gonna sell this car so I can cancel my service with Endurance.

I tried to use Endurance one time and they didn't pay for anything but one small part that costs 39.99. At this point right here, the warranty is a waste of my money. I'll probably give it a month or two and see because I have an older car and stuff always happens. I'll cancel it if anything else goes wrong with my car and they're unable to help me in any way. If I'm putting out money monthly when my car is not broken and when it gets broken, I have to pay all this money to fix it, it makes no sense to me. What is the point of the policy?

When it came time to file a claim, I was denied. They did not honor my contract whatsoever. Also, trying to cancel my contract was a nightmare. Absolute horrible customer service. I regret ever dealing with them. Buyer beware, it is not worth it.

The radio stopped working so we brought the car into the dealership. They said the antenna had to be replaced so the dealership called Endurance and got it squared away. It was pretty seamless. The dealership had to order the part and it took a day or two to get it in. But when we brought the car, they did the job that day. The whole process was pretty quick.

Based on the information I got from Endurance, I ended up canceling my Carshield warranty, getting a refund on that, and going with Endurance. Purchasing with Endurance was a simple process. I called, got a quote, and they helped me get a better rate. I have two addresses. It’s a Florida address and a North Carolina address. They recommended that I use the North Carolina address to be able to save even more money. I was able to do that. They were straightforward with the information and answered the questions that I had. They provided me a sample copy of the contract prior to enrolling so that I was able to review it.

We all know that the Warranty are somewhat negotiable. I asked them to give me their best price. After all was said and done it was over $1,000 more for the contract than other warranty places with the same coverage. AND I am still FIGHTING FOR MY REFUND WHICH THEY HAVE ONLY RETURNED $20 of $279. Steer clear….

I paid my warranty service in lump sum upfront and that was about as easy as it could be for me. I'm pretty satisfied with what I've gotten. Everything's good.

I was very happy I got Endurance. It costs me $3,000 and I certainly haven't used that much yet for claims. My AC broke and Endurance covered everything except the $100 deductible. That was fair and I saved $300. I was happy with that.

I was thinking I got the best extended auto warranty. Boy I was wrong. It does not cover all items. In my case my wheel bearing (also known as hub bearing) was not a covered item along with the wheel speed sensor. This repair came to a cost of almost $600.00.

While I was at the dealer, I was told that Endurance needed to speak with me in regard to my claim. Trying to get a hold of customer service was frustrating and impossible. I had an issue with them and over the span of 10 to 12 days, I could not get ahold of anybody. I was on hold for an average of 45 to 50 minutes. They asked me if I wanted to leave my number for a callback. I did that and I never got a callback from them. The only way I got any satisfaction was to file a complaint with the Better Business Bureau. They got right back to me and I got a private consultant again who gave me direct lines so that I could speak to him.

I liked the sales pitch of the person I spoke to at Endurance. I have since used the warranty and found out that what they say and what they do are two different things. The rep told me that with the year and the miles on my car, I qualified for the second from the highest level warranty. It covers almost everything. Also, I got something extra that I didn't realize was like buying extra for free oil change and maintenance on it.

Just contacted Endurance Warranty for a Key Fob replacement. I had the policy for over 2 years and never used it for any repairs on my vehicle. A 2019 GMC Sierra SLT 4X4. They reminded me that this portion of Elite Plan was for only one year, However I am suppose to have the Elite Plan, but after a year it is not valid. I have paid over $1,072 thus far and never had to use this plan for anything and they denied the purchase of a key fob replacement. Never received an email informing me the one year was up. They informed me of the one year and told me it was in the narrative. The key fob was priced at $165 plus the cost of programing the fob. This is an unfair practice and consumers should be protected against this type of business.

The car was in the shop for a while because Endurance told me they had to have a representative come by and take a look at it before they could begin to work on it. But it was already close to two weeks that I didn't have a vehicle. Someone was supposed to call me back about a rental but I never got a call. So I rented a car because I have two grandkids who live with me. But I was happy to get the car back.

Price-wise and benefit-wise, Endurance seemed like the best option. The reps told me how to set it up. I could do an initial monthly payment. If anything happened to parts of the car, it would be a $100 charge. Everything was covered and everything that they explained seemed good. The first time I used the warranty, the transmission went bad. I took the car in and the shop looked at it. They fixed it right away and it cost me $100, which was fine.

I haven't needed to use the service yet hopefully they will be as advertised. I. Want to feel that it will be what I believe it is. A feeling of security and safety in case I need the service. I'm a disabled Vietnam era Veteran so I need some tranquility.

The rep was very respectful. He put me in a good plan that I could afford every month, and I was pleased with that. I pay it on time and it was good. The only thing I had the problem with, I had to come out of pocket and pay for the rental car when the dealership kept my car. Endurance covered the days, but my warranty doesn't cover what they offered. It covers $40 and the rental car was 50, and I had to pay 100-something out of my pocket. Other than that, when I call for Endurance, they were right there for me. I would tell others to go for it. I'm gonna give them Endurance's number and have them call them.

The rep who helped me during the purchase was very accommodating. She went on about the benefits. The only thing was on our trip up to North Carolina from Florida, the wheels started to vibrate a little bit. I took it to a dealership and had them balance the wheels. Then, I read through the contract and when it comes to the wheels, it covers everything but the balance. I was not too happy about that. But we’ll see how it goes. I’m more concerned with the major stuff on the truck.

I happened to give Endurance a call and they worked out pretty well. Customer service was very good. When I did a claim, it was relatively easy. I took my car to Ford and they said they would take care of the Endurance part of things, which they did. Endurance said I was covered.

I recently purchased an Endurance “policy” for my car that was less than 50 miles from turning 175K odometer miles. The Endurance sales rep was very amiable & knowledgeable, but as it got closer to the 30 days waiting period before Endurance contract activation I had some reservations so I called to cancel the contract & get a refund. The customer service representative was very congenial, super-knowledgeable & helpful. He answered all my questions & pointed out a number of things I had not considered. He was more than willing to cancel the contract, however, without any pressure, & with an even better understanding of the advantages under the contract after speaking with him, I decided not to cancel. Very satisfied.

It was easy to sign up with Endurance. We went online to get the policy. We got the best one that we felt will fit us. We're happy with the option. But we had problems with a claim the last time. The motor and the oil pump went bad on the vehicle while we were driving. We took it to the dealership and they were trying to tell us that it was our fault because we didn't get the oil change. We provided them the papers showing that we did the oil change four times since we had it. But they declined to do the oil pump. Then they told us to have the motor brought down. So we had to end up getting a lawyer for them to fix the motor and they fixed it.

I found the plan that was best for me with Endurance. All the interactions that I've had with them have been positive. I've had a couple of things serviced through them. I had a starter replaced recently and that's probably the most that I've used my warranty. So far, the service has been good and I just paid my $100 deductible. I can get towing with my warranty too. I am a satisfied customer. The only drawback to it is the cost was high. I have a Mercedes Benz and that's probably a reason for it.

I called Endurance and set up the app, and it made everything easy. I filed one claim, and it got approved and help me fix my car. The dealership did it and they said it went smoothly.

I always do a price comparison and Endurance came out number one even beating the car dealership. The quote included an additional incentive for being a first time customer. I am so pleased and thankful that I found an affordable extended auto policy.

I got the 4,500.00 warranty, waited the 1,000 miles and 3 months, nothing wrong and no codes. Car died and didn't start. Took car to mechanic and found fuel pump problem. Contacted Endurance and they will not fix or repair problem. Endurance specifically told me that they cover fuel pumps or naturally, I would have never bought any policy that will not cover fuel pumps for a boat or car!

Endurance had no hesitation covering a water pump that went bad shortly after I began the policy, which helped out a lot because it was a breakdown and I was without transportation for a couple of days. But it did not cover a rental car. So, I had to suck that up myself and I had to pay for a serpentine belt replacement which was not covered somehow. That was considered normal wear and tear. But it was caused by the water pump going bad. I should probably find out more information about what's involved with getting a higher level of coverage because that was gonna break down now.

I liked the customer service of Endurance and the actual coverage that it had. Our coverage was all properly explained. I took the car for a check-up and there were a couple of things that were wrong with it. Endurance offered to repair and take care of them. The only thing that I disliked was the fact that the place where I took the car to said that the coverage that they were getting shorted them money. Their rates were probably just out of whack. In the end, I wound up paying for it. Overall, I was satisfied with Endurance. Do their own research and call them.

I would highly recommend Endurance. The rep was very friendly, precise and professional. The first claim that I ever claimed did not go good because Endurance had to send out an inspector. It was not the company's fault though. I took it back to the Cadillac dealer and it was a big cost. So, I was a little frustrated with both parties. But when I called Endurance, one of the ladies there waived my payment for the month. So, that well and makes up for any inconvenience that I had. The second time around, everything went very well as well as with the most recent claim I had.

Bad business practice. We have spent over $2200 to Endurance to cover our two cars over the last 6 month. In February we submitted a claim and not only did Endurance not cover it, we had to pay over $800 out of our own pocket to fix our car. I have requested cancellation and refund numerous times by phone, fax, email even completing their forms having it notarized and still no refund. That was over 30 days ago after they promised a refund in 3-5 business days. These people are crooks. I hate I ever heard of them.

The coverage for the vehicle that Endurance offered was excellent and it was great signing up with them. When I had an AC repair and I wanted to have something done with my brakes or my axle, the claims process was quick and everything was covered.

Endurance did good. I took my car to the dealership, and the dealership did their job. Endurance did what they said they would.

Endurance had more to offer than other ones that I've called about. Customer service was good too and the service package is pretty good. The reps were very professional and explained everything to me. I get two oil changes every year and get two tires if I need them. I told a couple of my friends about Endurance.

Endurance was very responsive to all of my questions regarding their policies. I was not impressed with how the other competitors answered my question and this is why it made it easy for me to select Endurance from the other competitors.

I have a 2016 Ford Focus, I bought the extended warranty through Ford. but Endurance sent a letter about raising the price of the warranty so I called and first they put me through to a "specialist" he kept trying to get my credit card or bank account info and said I had to pay an Additional $270 for a warranty I had already paid for. I asked to speak to a Supervisor and he Refused he kept asking for my info over and over even though I continually asked for a supervisor he kept refusing, and I was getting angrier with him, I finally hung up on him and called again and talked to someone else I told her that my warranty was through Ford, she checked and said I didn't have an account with Endurance which I already knew.

I had a chat with a representative from endurance, I liked what I heard and I agreed to sign up with them. They told me what it would cost, what it would cover and how long I would have to wait for my coverage to start.

I have Endurance on two of my vehicles. When my truck went in a month and a half ago, I dropped it off at the dealership. They found out what was wrong, and I tried to start a claim with that. And at that time, the guy came out, said he wanted to send an inspector out. I get Endurance wants to send inspectors out. But while the inspector is trying to go out, I don't have a vehicle and I can't get a rental car without an approved claim. So, I'm out without my truck, without a rental vehicle, while Endurance sends an inspector out. That's okay if it would be two days. But this went on for almost eight days. They got an inspector out. After that, the inspector said he wanted to further tear it out. 10 days after that, I finally got an approval for that. So, I'm out without a rental car for almost half of a month.

I've had a couple issues come up and Endurance has been great and covered it. But when I signed up with them, the rep didn't tell me that the additions that I could have got at the time were so inexpensive. I didn't realize it so now I have less coverage. So, I'm a little disappointed about that. To upgrade, they have to cancel the policy and rewrite a new one and then, I have to pay the new current fee. It's ridiculous. I've already prepaid for the policy, so there's no point. I'll keep what I have until it expires. Endurance should be more forthcoming when a new person is signing up and the car qualifies for all the additional add-ons. They should probably explain what's available from the get-go and not make the customer find out a year later and then say sorry that they didn't tell me.

The representative was very fast-talking and tried to pigeonhole me based on a discount that I was told was very time-limited. This so-called discount could not work at all with individuals on a fixed income. The gentleman from Endurance was very pushy and only seemed interested in making the sale. The cost figures could not work with my current financial situation. The Endurance representative was thinking he was doing me a favor with his discount. If you are still working full time or have excess wealth this price I was given would probably work but not with people on a fixed income.

As far as the sale part of it, the girl was very good in everything. But when the deal was done, she was out of the loop and I fell into another department. That was okay, but it was, "Okay, my sale is done. I'm out. Now deal with those guys." And I dealt with another layer. It's three layers and the third layer was not that great. Also, the claim response was a week delay as far as approving. It was a failed transmission. I was out a car for a week, and it ended up to be a month.

In December, my car developed this leak and Endurance said they weren't paying for it. So, that was a rip-off. They had me going from one person to the other. I asked for a supervisor but I could never seem to get a proper supervisor to talk to about it. I sent a letter on December 2nd saying that my claim for oil leaks were denied because they are assuming that these leaks were due to pre-existing conditions. My car is serviced on a regular basis by a BMW Vista dealership since it was purchased. So, it was last serviced 8/2021, and at that time, a thorough inspection was completed. I sent a copy of invoice attachments confirming Vista BMW's vehicle inspection. The report shows no indication of any leaks, which means that the leak recently started. I assume that leak started between August 20th and October 16th when my waiting period expired.

Endurance Auto Warranty gave me a good deal. Signing up was easy and the rep who signed me up was very courteous. The plan is okay. But sometimes, what Endurance said doesn't cover certain things. Like my oil pan start leaking now and they said it's not covered. I don't understand why. The coverage needs to be improved a bit.

Endurance did a bit more coverage than CarShield. There was more stuff that was covered. The AC system was done on both of my cars and both of them were covered. So far, the service has been good.

I've only used Endurance Auto Warranty one time and I had to pay $1,000, which I thought my deductible was 100 and I had to pay 1,000. It was something with the radiator and something else. But they didn't cover some of it and it cost me $1,000. But I'm still making my payments. I have a couple of things wrong now with my car, but I can't afford $1,000 each time I go. So, I haven’t used the warranty again.

I took my car to BMW, they called Endurance Auto Warranty and BMW fixed the car. It was a couple of $1,000. I paid the 500 deductible and that was it. I paid it directly to BMW and there were no issues. It was everything like it should have been. It was very easy. The reps were very helpful. I'm very pleased. I would highly recommend Endurance. Everything that they told me they would cover, they covered.

I was told I was purchasing full coverage for My car, then put my car in the shop, the dealer calls me and tell me that they said they were not paying for nothing, brakes or coolant system. When talking to Endurance rep these were their selling points. I am Totally disgusted with endurance, A big waste of time and money not even worth one star. Please stay away from endurance. The company is some trash.

Our experience with the rep that signed us up with Endurance was the only poor part of our experience. They were not very upfront about how everything went such as if you put in a claim, if you want to pay the policy all in full, and that if you decide to cancel it, they come back and charge you for all the repairs that you have done. They really didn't explain the pros and cons. I asked all the questions because I read the contract. I alos read all about the free oil change because no representative told me what was in the contract. I did an electronic contract. It was by request first before I signed up.

So far, Endurance's service has been good. Every time I needed my car fixed, they did it. The rep I spoke with over the phone was also great.

We had a good experience with the rep from Endurance. We needed it at one time and we used it, and we are happy to have the insurance. When I need it, I use it, and I like it. We had some issue on the BMW and they fixed it. They covered well. But when something happened to the battery, they did not cover it. It was an emergency and I mentioned it. They have to help us if it is.

The rep explained everything to me. She was very kind. I brought my car to the dealership and they found out what was wrong, contacted Endurance and Endurance paid whatever they covered, and I paid the remainder. My car's struts were leaking and the dealership replaced them.

It was easy to sign up and the process of using Endurance has been easy as well. I get free oil changes and also, there's a benefit of going into the dealership and just giving them the information and then being able to reach out to Endurance to get the approval for my vehicle to be repaired.

I got the package online. The guy said that it was supposed to be the best plan. He told me that it covers x, y, z. But when it came down to it, when I actually needed something, I was told no. Don't do it. Because Endurance will tell you one thing, but when it comes down to it, it's gonna be different.

The rep that I talked to was super nice, professional, and informative. Whatever he said he was gonna email me, he emailed me, and then he followed up. He did a good job. But when I put in a claim, the dealership told me it was denied. I don't even know why I was denied. I was expecting to get an email or a call with some explanation. But I haven't heard from Endurance. I'm a little disappointed that I didn't get anything.

Endurance was professional and has excellent service, so far. I gave the technician the information, who took care of everything.

Endurance's reps were good and helpful. Also, Endurance had good coverage. And it covered some maintenance stuff. Every time that I take my car to get service for regular services, Endurance covered part of it, which is awesome. They cover a lot of the original warranty that didn't transfer since I was the second owner. Having them is a peace of mind.

In the initial stages, there was a bit of difficulty. There were issues that I saw that were covered on my warranty, but when I went to the dealership, the adjuster would come out and say it was not covered. But then that got rectified. Over the last year, I've had a fairly good experience.

I had repair done for the belt tensioner from the engine. I gave the dealer Endurance's phone number and they submitted the claim. The warranty is pretty good. I just pay the $100 deductible and they cover everything.

The reps answered whatever questions. They explained it as best as what they knew about the company. They did their job. I used the warranty one time and everything went well with that. I took my car in because my gas cap light came on. I told the mechanic I had a policy through Endurance and I had a card that was given to me. So, I just gave them the card, they did the call and I didn't have to call anybody. Everything was taken care of. Everything has been great since I got the warranty.