Endurance Warranty Reviews

At first, I went with the lower grade then the rep upgraded it to the bigger one that carries me to 29 and 100,000 miles off the odometer. I got the plan I wanted and I'm satisfied so far. I get a loaner car or whatever I might need in the case something happens.

I got two cars covered with Endurance. I wish it was three, but I did a different one through CarMax. The reps at Endurance are always kind, helpful and responsive. They gave me every discount that was possible as a repeat customer and explained the different details. I was able to get Platinum coverage for one car. I wasn't able to get Platinum for the other car because the rep explained what the difference was and it was a couple of years older. He said that that makes them not eligible for that higher level because of cost concerns. I got the Diamond Plan and for the first year, there's roadside assistance and tire protection.

There was a little downtime on the last deal with the transmission. I understand when it's high-ticket item, Endurance doesn't dot the i's and cross the t's. Their adjusters ask questions to try to put you in the trick bag. They try to get you to say something that voids their coverage. I ran across that a couple times on a brake job on this Dodge. But as it stands, Endurance paid off over five grand of warranty coverage and I only paid about 3,600 for it. They offer coverage for a lot of the stuff that break down, and I've had good experiences with them on everything. Endurance was the right choice in the end. The price of it has gone up and even though they're bang for the buck, I noticed they're advertising now. Any time a company advertises, they're gonna absorb that advertisement in the cost of the product.

Endurance has the best package for the price and I'm very happy with everything so far. I had some brakes redone, and they covered part of it. They give you an allowance towards having the brakes redone one time. They covered an oil change too. They cover some oil changes up to a certain point but they don't cover synthetics, which is surprising because all vehicles today use synthetic. They didn't cover the shock because that's not covered under the program. Endurance is excellent and I would recommend them. My cousin is a major stockholder in another company that offers the same thing and he asked me if I wanted to change over but I told him no.

The signing-up process at Endurance was excellent. It was easy. The lady explained everything to us and it was very simple. I would recommend Endurance and I would never buy another vehicle without getting an extended warranty.

The sales people are very friendly but when you need work to your vehicle they are hard to reach. I haven’t been able to get back in touch with the sales guy even after he gave me his email. Kinda shady.

Updated on 05/21/2024: The claim is not resolved. You denied my claim and as a result, cancelled my policy.

I have a 2015 Porsche Cayenne that I took to the Porsche dealership and it was found that I needed a new part for my heating system. Service was quick, however, I ended up paying out of pocket over $1,000 because Endurance capped the labor charges so I ended up paying the difference. If I am paying $300 a month for complete coverage and still have to pony up my deductible and labor difference, then I'm not sure this is the right warranty for me. Great customer service though.

SCAM -- absolutely horrible warranty! I paid nearly $3,000 out of pocket for warranty - after they paid out only $900 they said my warranty was over even though it was years before the expiration and still had 25,000 miles left on the warranty - TOTAL SCAM!! On top of that - there is a TON of stuff they don't cover and when they do cover something they won't cover the full cost of it so you end up paying the deductible plus about half the shop costs. They will not provide you with a summary of all your claims and how much they've paid off. Salesperson told me if I don't "use" all my warranty, then I can get a refund for that amount but that's false.

I feel like I was scammed. I was told one thing and given something else. I was also told I was emailed my policy which I never received. Even checked my spam and no policy. Their team messed up but I'm suffering the consequence. Have to pay out of pocket for repairs. Do canceling policy and they even make it harder because you have get it notarized. No matter what they tell you you're going to have to come out of pocket for repairs. They will find a way to not have to cover your repairs.

GREAT Price for coverage on my 2009 KIA Sportage EX with 176k miles on it! Also, Excellent Customer Service Dept, as-well-as their Customer Claims: Always there for me when I needed them; and fortunately NOT Very often!!!

I contacted Endurance regarding their coverage and prices for a new Subaru I was purchasing. Remember this is "NEW" car and the manufacturer's warranty would cover it for 5 yr/60K miles. They wanted approx. $100 month, or over $9600. for 8 yrs! The Subaru factory warranty was only $2200 for 80yr/80K miles that covered everything including full roadside service. Even if you took their warranty for 2 yrs. when the factory mechanic warranty expires you would be paying $2400, or more than the Subaru "Bumper to Bumper" warranty for all eight (8) years as the full factory warranty expires in 3yr/36K miles. I went with Subaru's warranty and peace of mind due to their great reputation, and it was part of the financing package.

It has been 2 months with them and I did not have any issues with Endurance. They're very dependable and professional. Customer service representatives are nice and knowledgeable. They blow their competition out of the water.

ConsumerAffairs (CA) - high-lights this company on just about every landing page you surf on CA's website, even when you are perusing OTHER auto repair companies; you get numerous Pop-up's, so it's their #1 company to promote. While Endurance has many favorable customer reviews on CA, and Other Auto Repair Warranty Review vendors, there are some Negative reviews... about Customer Service, and also they MAY not have vetted Auto Repair Shops in all states.

I had a vehicle that was covered under an Endurance warranty. I sold the vehicle on 2/13/2024 and cancelled the Endurance Warranty on 2/21/2024. This was appx. a week after the last bill from their third party billing agency called Mepco. The Endurance agent was very difficult at the time of the cancellation, even after I told him that I recording the conversation, and so I had some doubt that the cancellation would be completed.

RIP OFF! BUYER BEWARE, WILL NOT PAY ON 100% VALID CLAIMS, TOTAL WASTE OF MONEY! I am contacting the B.B.B as soon as I finish this review. (BBB Serving Chicago and Northern Illinois Complaint #**) Long story short, they circumvent ridiculous reason(s) to deny valid “EXPENSIVE” claims. Let me explain, They first approved my claim, then shortly there after denied my claim without notification. Their reason for the denial, my vehicle "NOW" falls under a different maintenance schedule. Simply, B/C I towed a trailer 1 week prior to the claim.

Bought what I was told was top of line Gold warranty 4 months ago. Paying 277 per month for my Lexus 400 gx. They never sent me the contract docs nor a warranty card, just an initial email with the warranty number when I signed up. Terrible service up front, AC went out last week. The reasonable mechanic I used for years came up with a 1700 $ cost to replace AC. Endurance approved 900 saying they must use aftermarket (Chinese) parts and not lexus parts and that they pay 125 per hour for the work (plus one less hour) not the reasonable 150 the mechanic charges.

Don't buy this extended warranty. You can see a lot of issues and when you write a review/complaint you just get a computer answers to call here or there. The old run around. But there's too may problems, nothings straight out problems problems

I recently had my monthly source of income (Social Security Check) paused because of overpayment, thus causing me major financial difficulty. Courtney (Customer Service Representative) assisted my dilemma by pausing my monthly payment to keep my extended auto warranty valid until I am able to make my payment. I am extremely grateful for their understanding and willingness to keep my insurance intact. Excellent company that I highly recommend! Excellent customer service! ⭐️⭐️⭐️⭐️⭐️

Updated on 04/04/2024: Follow up to my previous review.... The company responded asking me to email to "resolve" my concern. I emailed them the same information I told 4 people. They had a rep call me who recited back to me all the parts listed in the contract to justify the their ways. I asked how much money I would get back since I submitted a cancellation form, had no claims and was asked to reach out for a resolution....

A representative of Endurance called us to say our Protector warranty policy we purchased when we bought our car last year account had not been paid and so we didn’t have any coverage. The guy said they were the administrative arm for Protector insurance. He offered a new policy through Endurance and how to cancel our account with Protector. We agreed to buy a policy from Endurance because we were so concerned and gave him credit card for $1800. Stupid we know but we wanted the coverage.

To be fair, I will reserve my star rating until my issue is resolved. I've been with Endurance for 4 years and made my last payment in December 2023. I have had my Cadillac CTS Lux Sports Wagon serviced as required. This time I needed brakes along with Calipers cover under my contract. We have been going back and forth with Endurance since Feb 1 and they have yet to compensate me for out of pocket paid because they failed to respond when the work was completed. I have called at least once a week. Several representatives were very helpful but always referred me back to an account representative. No account representative has resolved my issue or returned my calls or emails. Watch this space and other social media for final report.

I was taken back by certain rules they have like I have to wait 30 days and I have to have so many miles on before I can make a claim. I canceled and when I was talking to the lady when I canceled it, she said they don't take things that have already happened to the car. I told her I understand that but they need to take into consideration that the car is older and things are gonna happen at the drop of a hat. It made me feel like if something goes wrong with the car, it's gonna take them a minute to look into everything and make sure that this wasn't an ongoing issue and I'm in need of my car being fixed. Also, I'm not happy about their refund policy because I canceled it the beginning of March and they had said it would take four to six weeks for a refund. That got me upset but it's canceled. I'm not gonna worry about it anymore.

Customer service agent was very nice and knowledgeable and explained that my issue with the requested work was not the norm. I've had the policy for 2 never used it and the first time I do I can't get a rental car until the claim is approved. Which for me leaves me stranded for 3 to 7 days waiting on the claim to be approved. Over cover a rental myself for 4 hundred or better when I have the coverage but can't use it till my claim is approved for the work. Just be aware if you break down be prepared to walk or cover your own rental cost till the claim is approved. Pending if they need a Inspector to check the problem first.

Great service, and friendly. Answered phone quickly! Helped me cancel my warranty because of new car purchase. It was easy to navigate through their phone system. Renetta was so friendly and personable.

Signing up with Endurance was a good experience. The rep was very professional and outspoken. But I really don't like Endurance now and I was gonna cancel the policy. I turned in my key fob because I needed a key fob for my car and then I turned around and something else was needed in the car before I needed the key fob. Endurance covered the key fob, which is great, but now, I'm stuck with a $600 bill to fix my car because Endurance didn't wanna cover the cost of the fix.

These people are completely dishonest and incompetent! We told them we had a lift kit and the tire size on our truck. They told us that this is covered and there were no exclusions. They are now denying a claim for a Transmission (nothing to do with the lift or tires). Their incompetent inspector is trying to say that our truck has a 7inch lift in the back of the truck and a 5inch lift in the front - which is never possible! They told us when they denied the claim they don't reverse decisions on their claims. They lied in the call telling us that the lift was covered and then failed to mark it on the contract. They won't pull the call to see they made the mistake here or honor the warranty we thought we purchased. Do not do business with these people - they are liars and scammers!

Endurance's salesman lied to me and I'm not very happy with my experience because I paid out of my pocket for something that I thought was being covered. I was told that, for what I was paying, my vehicle was covered from end to end, with the exception of brakes and tires. My vehicle broke down, my water pump went out, and I was told that that was not covered. The contract that I got had a little fine print that people had to have a telescope to see. It showed that my vehicle was not covered. I read through the policy eight times and didn't see it. Endurance pointed it out to me when I called to speak to a supervisor. They said, "Sorry. We'll look into what the salesman told you and he'll be disciplined." I was falsely sold this policy and the first time I had to use it, I came out of pocket for 2,500 bucks. Will I be recommending Endurance to anybody? The absolute no.

Endurance has been a good company to work with, so far. Give it a try. The lady I dealt with was very friendly, engaging and convincing. She gave me a couple of different options, and the package I got was comprehensive and fair. Car repair costs are very expensive if I don't plan it right, and I wanna be prepared in case of a long-term car maintenance.

The rep was very professional and understood what he was selling. He gave me a good deal and told me everything I needed to know. I got a three-year plan with Endurance. They did good, and people should give it a look and put in the research.

I wanted to have everything that's expensive covered on my truck, and the rep was great. He was very knowledgeable, to the point and helped me pick the right plan for me.

I had the privilege of speaking with Rodney ** who was very professional, knowledgeable and personable. He explained every aspect of my coverage so I could understand. Every question I had he answered to my satisfaction. Rodney helped make me feel secure about the process and ease of reporting a claim. I didn't know I had towing and rental car as part of my policy. That's good to know. Although my car is in good shape at the moment I know if needed Endurance will be there for me.

The extended warranty was easy to purchase, and Endurance has taken money out of my account. The customer service was fine too.

I recently encountered an issue with my Endurance insurance coverage that I believe potential customers should be aware of. The policy does not explicitly state that coverage decreases as your vehicle's value diminishes over time. The salesman definitely did not explain this. This critical detail is buried deep within the contract, which led to a significant misunderstanding on my part.

I felt comfortable with Endurance's rep. Also, I was happy with what I would get. I'm fully covered.

The Endurance rep was really informative, so signing up was easy. He told me what they offered and how much it was gonna be. I liked what they were offering and how much it was. The coverage is bumper-to-bumper. He said it was four years, but you pay 24 months in four years. He knew what he was talking about. I recommend Endurance.

I signed up for Endurance. They had a good price. The individual I talked with was very pleasant and seemed knowledgeable, and it was a good experience. I waited for a bill, either email or factual, and I never received anything. I haven't heard anything back from them as well. I was supposed to have had something this month about a week ago.

Everything with Endurance was great. Thus far, I would highly recommend them. The program went into effect when I purchased it, but I cannot make a claim until after 30 days. I got it on the 14th of February, so it's been over 30 days now. So if something goes wrong, I can make a claim now.

I always like to have a car fully warranted because there's too much computer stuff on cars nowadays. I looked online to find a top warranty company, and Endurance was listed in the top in a couple surveys. Signing up was very simple. I was on the road traveling, and I just stopped along the road and called the guy. He handled everything right over the phone for me, and I was very pleased. He answered every question I needed.

Endurance Auto Warranty's reps were good. I was more interested if something went wrong with the engine that I would have some kind of coverage. One gave me a quote for up to six years. But the original person put in my wrong phone number. And for a while, there was a hassle when I called in on checking on something for them to find me in the system.

Everything with Endurance went smooth. I haven't received my booklet, but they told me I would. I had a great experience with the customer service rep. He was really good, pretty informative, and very helpful. I ended up with the bumper to bumper coverage. I’d give Endurance a good recommendation.

The guy from Endurance was very knowledgeable on every aspect. He was very nice. He was respectable and didn't make us feel dumb because we had questions. As to the warranty, the questions that we had asked were answered very well. Through questions, we found the best package that fits my needs and my vehicle. When I hit 30 days and 1,000 miles, my coverage will start. We talked about roadside assistance and a rental as well. I'm satisfied.

Endurance covers my Jeep Wrangler. They were more straightforward than the other company I was looking at. The person I talked to was very informative. We talked for a long time. He answered all the questions I had, and there was no pressure.

Endurance Auto Warranty was among the only two that were of a caliber that would cover the powertrain, which is what I wanted. Also, I liked Endurance's pricing. Signing up went well and was friendly. I had a 30-day grace period. My car had a catastrophic event on day 27 out of 30. But there was not much I could do. I needed to get it done. I thought it would be okay. But I lost $9,000, and I traded in the car. I canceled the policy. It didn't work out for me.

The signup was great. The only complaint I have is I've requested three times now for a hard copy of the policy because I don't have any way to print it out. I don't know what all I'm covered if I take it to a dealership. They said they're gonna send it to me but they never did. Other than that, it was a positive experience. The price is a little bit higher than the last one I had, but it's probably worth it.

I like Endurance's advertising and when I called, I was satisfied with what they quoted me. As far as purchasing the policy, it was a breeze. The guy I talked to was great. He answered all my questions and I had no qualms at all. I enjoyed him immensely. He was easy to deal with and seemed very knowledgeable. I went with the company that finances and paid for the policy in full. I only got a four-year, 48,000 miles warranty, which was what I was offered.

Endurance Auto Warranty explained how it would work and they sent me some literature on it through my Gmail. I have roadside assistance, and the oil changes. All types of emergencies that I could figure out, they offer it. If you're out of warranty, I would recommend you go with Endurance Auto Warranty. But check before you choose any auto warranty programs to make sure that you're getting the right fit for you.

I'm not happy with Endurance and I plan on canceling it. Recently, I was driving out of my driveway and they're doing construction and I hit a hole. The car started acting up and I immediately called. When I took my car in, they were looking at the fact that I had just started my policy and they refused to fix it. The rep said that it was because of the continuation of movement and that they don't cover certain parts. I explained to them I did not use the car at all and I parked it when I heard the knock. I called, but the claims department was closed because it was a Sunday and I called the next day to make my claim. But now, I'm out of pocket $6,000. I wouldn’t recommend them to anyone.

When I called Endurance Auto Warranty, the price was right. And they wanted to work with me because I was a veteran. It worked out well. The options were presented fine. Everything was very thoughtful.

Endurance Auto Warranty is one of the only extended warranties that I could find that would cover the truck that I bought, so that was a good plus. I went with Endurance because of the coverage that they had for those type of vehicles. I just hit my mileage and days not long ago for the warranty to kick in, but with not filing any type of claim, so far, so good. As far as the process of getting set up on it and getting it paid, it was fast, easy, and great. It was better than a lot of the packages that are offered by other extended warranties for diesels-- if they hold true to it. They also told me once this one ran out, I would be eligible to reup.

I looked at three extended warranties and decided on Endurance because they actually take care of the claims. They're not a third party. Also, they are rated high and I like the fact that I could cancel any time and get money back. During the signup, the rep was really nice and answered all my questions. Hopefully, if I have an issue, that goes fine too.

I just got off the phone with Tabitha. I had questions about my billing. Tabitha eased my concerns and sent me my warranty information for future reference. She took care of my concerns and provided me with everything that I'll need when getting my vehicle serviced. Very convenient, thank you, Tabitha!

I used the warranty one time and my experience was great. I was satisfied with what they did and it only cost me my $100 deductible. The only problem I have is they don't tell you upfront some of the things they don't cover. They say they don't cover maintenance, oil changes, tires, basic filters and stuff like that but they did not say they do not warranty sensors on the vehicle. That's a big deal because sensors are very expensive. I was really upset but there isn't a whole lot I can do. I will tell everybody I talk to to make sure they go over everything.

The signing-up process was very simple and easy. The rep just asked a few questions and I answered them, and I was signed up. It was an excellent experience. The policy was explained very well.

The customer service with Endurance was cool. The reps explained the warranty information well and I got my welcome package in the mail about three weeks ago. So, everything was fine.

I bought a 2017 Ultima and Endurance is providing a new car coverage, which will provide entry and cover all the things like air bags. I'm good with that. The representative was able to provide all the good information. I have the policy for five years but I have to pay for 24 months. If I have any issues, instead of paying thousands of dollars, I can use it for anything. And within a month, if something is going to happen, I have this coverage.

Signing up was easy to do and Endurance was affordable. The rep was very informative and helped me decide that it was what I needed to do and that was great. He explained the policy very thoroughly.

SCAM. Please do not join. THEY WILL take your money even after you cancel and tell you what you want to hear and when you call and no action is taken. Lack of help and support. THEY HAVE NOT SOLVED MY ISSUE even after talking to over 10 people on the phone.

The sign-up experience with Endurance was good. The rep was knowledgeable and he covered everything. He went over everything pretty well.

They answered any questions that I had. I didn't have any problems signing up. It was easy and convenient. It's also cheaper than what I previously was paying.

Endurance has a better plan than what the other companies were offering. The deductible is less and it also covers more items on the truck than the other companies do. They were also wonderful and they explained everything to me.

It was very easy signing up with Endurance. The lady was very nice. Their cost was also comparable to others.

The signing-up process at Endurance was very simple. The rep who helped me was very good. The price was fine. I was very happy with it.

The Endurance rep I worked with was very pleasant. She did a great job of explaining everything to me. I haven't had to use my policy yet. But I feel comfortable based on the policy I bought that when I need it, it should be a reasonable cost. I was buying a used BMW and my thought was that repairs would be expensive. It gave me peace of mind in making the purchase.

Signing up with Endurance was easy. My policy will cover the motor, the transmission and the air conditioner. And if I have a flat tire, it'll cost me $100 for them to fix. I'm completely satisfied with it.

I like Endurance. Everything was positive when I signed up with them. Their coverage and cost are reasonable, too. I just hope they keep my rates where I'm at.

Endurance has better customer service compared to others. When I signed up with them, it went well. I was reassured that everything would go smoothly and I wouldn't have any kinks. If I had questions, I could always call and get a person to assist me.

The Endurance agent who signed me up was very patient and personable. I was reluctant at first and he calmly didn't push. He laid out the realities of why I needed the coverage. It was quick and very logical. It was a good experience.

I originally got Endurance when I bought my car then I renewed it. The rep was very helpful.

The man that signed me up was wonderful. When he was talking to me and told me all that was offered by Endurance, it was a good deal. He took the time to explain everything and knew exactly the answers to the questions I had. It made me comfortable in going with Endurance. I was very impressed with him. He helped me decide which way to go. I felt it was a very good price when he told me the amount which comes straight out of my bank account. I am very happy with the coverage. However, he told me that I should get paperwork and a card in the mail to tell me everything, but I still haven't got that pamphlet. I had a little light come on and I'm gonna need to take it in and let them see what's going on.

I am interested in how long the payments are gonna last. The rep said 30 months. I've seen other ones that are saying 18 months. I'm thinking about canceling Endurance and trying to go with somebody else that I don't have to pay for 30 months. I should have called around more and found a better plan that isn't so expensive. It's $122 a month and I'm not gonna be able to afford that. I added it all up and it's $4,000 for four years. I gotta find somebody cheaper. It's also gonna take me a long time to reach 1,000 miles because I'm a caregiver to my husband and all I do is go to the grocery stores and the drug stores. I'll never reach 1,000 miles in a year.

Endurance gave me the opportunity to use my vehicle with the miles I have while some other providers didn't. The sales rep was very persuasive, but there are a lot of elite benefits. I have roadside assistance, road hazard tire protection, total loss protection, key and key fob replacement.

Don't use Endurance. Purchasing was easy. You call them, tell them what you got, and they do it. But it sucks to find out that they have a 70% denial rate on all their claims. The transmission went out in my son's truck. It quit taking forward gears. We sent it to a transmission shop and they said the transmission needed to be rebuilt. But Endurance is denying the claim. They said I have a 5-inch lift in the front and a 7.5-inch in the rear. There's no lift kit on a truck made to that specification by any manufacturer ever.

When I contacted the guy at Endurance, he was very personable. He explained the product and what it was about. He walked me step-through-step as far as what was covered and what was not. The policy that I got was for four years, 80,000 miles, and it covers everything on the vehicle. When we talked about the price, he told me because of certain qualifications that I fell under, I would get a reduced price for the cost and he was not gonna be able to find a better price anywhere else. As far as perks that they gave, the price is worth paying for the coverage. When I mentioned Endurance, the dealership where I do most of my repairs done said that they're an excellent company.

If I could give them 0 stars I would. To sum it up this whole company is horrible. They take your money and then they pay for nothing. I took the contract to my mechanic to look at and he said they find every little loop hole on ways to get out of paying and of course my claim was denied. The customer service there is horrible. Took me two moths to ever get a copy of my contract. When I went to cancel they were extremely rude. RUN as fast as you can away from this company, they are a scam!!!! Read reviews on reddit and facebook, not all the paid reviews on google.

The customer service was great. They were very polite and knowledgeable. I got the Elite plan so it should cover everything if I ever need it.

I have been with Endurance for almost a year now. I have spoke with Jay and he is awesome and most recently Kim (?) and she was awesome as well in finding me a good high mileage policy with good pricing. Thank you guys!

Buyer beware, the salesman told us the premium policy would pay for dealer parts on everything except exclusions.

Endurance has the lowest quote that I got with the best reviews I found online. Signing up with them was easy. It went really smoothly. They got to the point. They didn't try to sell me extras and they gave me good coverage within my budget. They said, if I have an issue and I need my car taken to the garage for repair, as long as it's covered under the warranty, the repair facility will contact Endurance and they'll go from there. I don't have to go to any third party. I also have an allowance toward new tires if I need new tires. Also, gap coverage if I get into a wreck and my vehicle is being totaled and my insurance doesn't cover the balance. Also, free roadside.

I went to the dealer but the dealer couldn't figure out anything wrong, so Endurance didn't have to pay anything. But my experiences so far have been good. Endurance paid for a tow for me.

I called in January, 2024 and spoke with a very pleasant, helpful Agent. I wish I remembered her name. I did end up accepting a Warranty package for my 2009 Honda Element. I liked the coverage and the terms. Unfortunately, an unexpected financial matter arose here in late March, 2024, and I needed to call and ask to have my Policy cancelled. I did not know what to expect, but I ended up speaking with a VERY kind and helpful woman named, "Amber." She was AMAZING. She emailed a form for me to complete and return, and invited me to contact her if she can be of help in the future. I will certainly not hesitate to do so. Amber made my experience very comfortable and pleasant. Great job, Amber!

I was a past customer so the rep just went over everything that Endurance had before. I just continued it and they fixed it back up. But the price went up more than what I was paying before.

The rep was very knowledgeable, courteous, and friendly when I was signing up. I told her that I had just retired and there was a discount that they offered for my age, which I thought that was really great. Also, signing on for the first time after seeing the ad, I got an additional bonus with the program. I'm looking forward to using it. It's like having the auto insurance on your vehicle. You may not ever use it, but in the event you need it, you'll have it and I'm feeling pretty good about that. There's a deductible for each time that you have to use it and that's very fair.

Endurance's reps were polite and answered questions and they didn't hang around and try to influence me to do something. It's your decision. When you're buying something and spending money on it, it should be about the customer. I have a Toyota Tundra and a 2014 Equinox covered. The booklet that they sent me was very thorough and you need to read it all first and see if it's something you need. Everything's great.

Endurance worked with me. I couldn't do everything on the same day, but they were very pleasant, helpful and not pushy at all. They listened to my needs, answered every question I had, and made the process easy.

I was at work when the rep called, but he was very nice and kind. The price was good too. I work for Lyft, so I needed to get an extended warranty. I hate being surprised of how much I have to pay and not having that amount.

I've never had to use Endurance yet, but signup was as simple as pie. Everybody was cooperative and answered all the questions. I told the rep what I wanted, then he told me the option, what it would cost, and gave me all the facts, and I went with it. It didn't take more than 15 minutes, and the rep was knowledgeable. He went through and touched on everything. Once he got done, I had no questions. I'd tell people to go with Endurance. It's painless.

My biggest concern was how long would it be before the Endurance warranty actually kicks in. They said, "Well, you have to have it for 30 days, and then you have to have 1,000 miles." So, it's after 30 days and 1,000 miles.

I called Endurance and gave them the VIN number, year of my car, and the mileage. They suggested a package, told me what was included with it, the price and the terms. Then, I paid and signed up. They told me the warranty went into effect that day and there was a grace period of 30 days or 1,000 miles. They also told me it was a three-year thing and they discussed the roadside assistance and rentals if need be. Endurance is worth the money and the protection gives you peace of mind.

I went looking for somebody for an extended warranty on my truck and ConsumerAffairs hooked me up with Endurance Auto Warranty. Signing up was fine. It covers everything. The only thing it doesn't cover is normal wear and tear.

I just put in the year, the make and model, and signed Endurance Auto Warranty's paper. They asked on the questionnaire for the quote. And they gave me a recommendation of what they cover that would be for that year, make and model. It was simple. Also, Endurance's rep was great. I got whatever I was covered. They emailed it back to me and I was able to look that I was covered. The next day, they emailed it to me and said that I was covered. Once my payment went through, I was covered. I still have to do the waiting period. But the policy works good for me for now. It's the gold that they have. It covers all the major ones, like the engine and transmission.

Three days ago, my air conditioner went out, and the people that’s fixing the air conditioner for me sent Endurance Auto Warranty a request to get paid, but Endurance wouldn't cover it. I don't wanna pay $150 a month for something that wouldn't cover me. I've already got screwed by the insurance. They said I didn't have it long enough. I just got it. They told me that I'd be covered as soon as I made the first payment, but that was a lie. I'd tell everybody that wanted to get Endurance not to do it because warranties are just some sucker way of taking your money because nobody wants to cover the warranty. Had we known that the air conditioner was broken and we had to wait a certain amount of time, we would have waited, took policy and got the car fixed. We didn't know it was broken. We're 65 years old. We wouldn’t know that thing.

I’d recommend Endurance Auto Warranty to anybody. The rep during sign up was nice and knowledgeable. I asked a couple of questions about the vehicles, and he was Johnny-on-the-spot with the answers.

It's been a while back. Had an upper oil pan gasket leaking. Went to ford dealership, located problem and contacted Endurance on my behalf. No hesitation, gave ok and all billing info. Truck all repaired and Endurance covered every cent. I purchased extended coverage for my daughter who lives out of state. Hands down you Endurance stands behind everything they say and advertise. Thank you Endurance. Job well done.

Everything's been fine with my experience with Endurance, so far. The plan options and cost were great.

The Endurance rep I worked with was very pleasant, knowledgeable, patient and answered all my questions, which is unusual in this day and age. So I was very happy with that. I'm paying 230 a month. But it covers quite a bit of things and they reimburse you for some maintenance items. It would be nice if it were a little less because I don't use it much. But it's nice to have in your back pocket.

The Endurance rep was good. He answered my questions. He didn't pressure me. He just told me what the warranty consisted of. I wanted full coverage, and I ended up going with a four-year. My car was a 2014. Normally, they don't do anything that old, but I had 85,000 and some odd miles on it. So, they did a waiver. Signing up was very easy in every way. I followed the rep's directions, and they recorded it. They made sure that I knew what I was doing.

The rep and I did a nice transaction. He informed me about what he was offering and wasn't pushy. I also had Endurance previously and it impressed me when I did a claim for a turbo problem.

I had a good experience signing up with Endurance. It was quick and easy. The rep was very polite and very good at what he did. I have the premium package, which is the best package that they have and I've not had any issues so we haven't had to use it. But car repairs are very expensive. If you put the cost of the Endurance package against what it would cost just to have your vehicle repaired one time, then you would see the benefits of getting that. Everybody's needs are different but people should give Endurance a call and give them a chance. You never know what might happen down the road.

When I sent in my query to Endurance, a gentleman responded and I felt comfortable listening to some of the stuff he was explaining to me. I had been doing my own research. So some of the stuff he was talking about was valid. It was truthful. So, I liked what he was saying. I signed up for a package that's for 36 months, and it's $100 deductible.

The rep talked to me about full coverage on my car, which is 15 years old and has roughly 90,000 miles on it. I've never had a moment's problem with it and I did all the maintenance on it as it came around but it occurred to me that sooner or later, I’m gonna have a problem. I don't go to the dealership because they're very expensive but they said I had certain problems. I went to a local company for oil change and 27-point inspection and it was verbatim what the insurance guy said. I put 15,000 miles on it and I should have had a breakdown by now so it was time to get an extended warranty.

When I talked to the rep, she made the sign up process easy. She told me everything and how I would be protected. She also told me how I wouldn't be protected. She sounded very honest. There was no hidden anything and she gave me a great discount. She told me that if I have any questions, I can always call as long as I have the warranty. My policy covers everything but maintenance. You can pretty much take the car anywhere to a certified mechanic. I'm very satisfied with the experience.

The lady that I talked to was real good. But the cost is higher than I thought it would be and I'm still debating that right now. Something has to tear up pretty good to cover. If you don't do the normal stuff and something tears up, Endurance will not pay for it.

Everything was great with Endurance. Their rep was very courteous and he took his time in explaining the options to me. He did a good job. But I wish the price could have been a little cheaper because with CarShield, I was only paying $89 a month, but with Endurance, I'm paying $133 a month.

I reached out to Endurance and the gentleman that answered the phone was very helpful. He answered all of my questions and I signed up. I got my 2019 Chevy Trax covered. I haven't read my coverage completely, but it sounded like everything was covered. Then, I got to the fine print in the contract and it sounds like a lot of stuff might not be covered.

I bought Endurance coverage for my Mercedes and it includes electrical, anything with the transmission, or anything that's not a consumable like tires and brakes. Their reps were fine during sign-up.

Setting up everything was quick and easy. They answered all of my questions. I was looking for a partial coverage. But the coverage that I got seems to be better than what I was looking for.

The rep took the time to explain everything and he seemed to be interested in what my needs were.

My experience with Endurance was good. I had no problem getting signed up. The sign-up process was very good and it took about 30 minutes.

The gentleman from Endurance was really nice. He did everything he could do for me and different things. He called me back a couple times, making sure everything was all right, and I told him, so far, I haven't had to use the insurance, but I'm satisfied. I got full coverage for my car and I would tell my friends that they need to go check out Endurance. They're really good.

Endurance was the top of the list. I called and talked to the rep about it and he said, "It shouldn't be a problem taking care of this, that." The power steering pump wasn't covered, but that's an easy fix. It's just buying a $35 one and putting it back on there. I'm just worried about leaking seals in the engine. It's stuff that I'm thinking about down the road as opposed to what will happen tomorrow. I talked to the rep for 45 minutes talking about the parts that are covered and aren't.

My car and I have a good love affair. She's been very dependable since I got it. My warranty came up from the factory and I needed to get some protection to cover it because I plan on having it for another five years. The warranty with Endurance was good value for the money and it was about $4,000 cheaper than the other ones you see on TV. The salesman didn't answer the questions towards the end when I asked what the amount was but he wasn’t pushy and his script was written nicely. He asked me some questions and I gave him the answers, and he told me I qualified for special programming that they were offering to new customers, which I found intriguing. Overall, it was a good experience.

We have two vehicles and the rep from Endurance went over every detail for both of them. He was wonderful. People should do it. We have covered everything on the vehicles.

I had contacted Giles, made sure they took Endurance, did a bunch of walking on my own because I knew the industry. And I found out on my own that Endurance did not have a middleman. When the car goes in the shop, Giles calls Endurance, and Endurance pays them with a credit card over the phone. And my car is taken care of. There are no checks in the mail.

They were very kind and helpful. They worked me through the process and explained everything very thorough in detail. I was on call with the rep for an hour and a half just asking him questions and he answered every single one of them with no issue. But I have recently canceled it because I ended up buying a new car. When I canceled, it took 10 minutes and then I got my money back the next day.

The Endurance rep I worked with was awesome. He explained to me everything. He told me that I could take the car to wherever I needed to take it to and that my deductible will be $100. If they have to keep it for a day or more, I can get a rental car. If I get in an accident and the car is totaled out, they will give a thousand dollars towards another car.

Getting everything set up went great. The rep worked with the numbers to see if I can afford it. I'd tell others to go ahead and get it.

Signing up with Endurance was very easy. The guy was great. He talked us through it and he gave us all the information. He was excellent and patient. He took his time and made sure we understood what we were getting.

I called Endurance and told them what I needed and they were able to give me a price. My daughter's first time driving, so I needed a plan because the car is paid off. If any major thing pops up, like her sunroof will stop working, or her windows will stop working, I want to make sure she's covered. They have a $100 deductible and that's good. The rep I worked with was good. She was educated and she made it easy. I was able to get the app and information on payment. She also said it was 30 days before I could use it, which is the quickest than any other. She said that we will pay the premium for at least three years, and two years will be paid up. After that, we can renew if needed.

The Endurance is a good program for me. However, they said I would get a package. I haven't gotten the package from Endurance yet. I haven't used it yet. But I talked to a couple of people already that had engine problems and it was like $10,000. I said, “You go to Endurance, you just drop it off. They'll take care of it. It’ll cost you a little bit each month, but it's better than trying to get $10,000 on your own. "

Signing up with Endurance was easy enough. They had a $300 offer off your policy when you first sign up. The price is a little out of my range, but I needed it, so it's okay.

The signup process was easy and the rep from Endurance answered most of the questions I had. He was easy to talk to and I could understand him.

Endurance seems to cover a lot and their plans are a little bit more flexible with what you can get and choose from. I called there a few times to try and figure out my plan and change some details on my plan and they have good customer service. Also, their website is super easy to navigate and everything's laid out pretty clearly. I felt like I knew what I was getting with Endurance versus some of the other companies. I signed up with them and I did it all on my phone. I was able to find and sign into the app really easily, too.

The rep I worked with during signup knew exactly what they were doing and explained everything thoroughly. Everything went smooth. I got the best package there was and it covers everything.

The rep explained what was covered based off the months and the mileage. There are different levels and he mentioned about being in an elite program and having different benefits. But the more I talked to them, I called and spoke to a different person and would get different information that wasn't originally told to me the first time. It made me question if the elite program was even something I should have purchased.

Rodney, in customer service was very kind, and did not rush me off the phone, when I questioned about my billing status. Rodney was professional and courteous and pulled up my file and clearly explained why my payments was not reflecting on my financial statements.

These people are liars. They collect money from you but then only want to pay half of what they say. Leaving you with the bill to pay. Stay away from these folks. They do not tell you the truth. Stay away

I had questions about my car warranty and Rodney was very helpful, polite, informative, and professional. Rodney's 5 star service made the process of reviewing the details of my warranty very pleasant and ease.

I purchased an extended warranty after 150k miles. I purchased it to cover major problems with the car drive train and electrical system. I took exceptional care of the car and had it serviced at the dealership where I purchased it. They serviced the transmission at 30k miles and then never suggested further service. The owner's manual does not list the transmission as needing regular service. After 100k miles, when I brought it up, the dealer said there are no serviceable parts, and you just replace the transmission when it fails. I was not convinced, but the owner's manual did not have the transmission on the list on page 354.

As an add-on company, Endurance Auto Warranty is great. The monthly amount and the benefits were great. It's just it wasn't what I needed. Every question that I had was confirmed. The rep answered them. He was very professional, and his knowledge was great. But I got confused because I thought Endurance was a regular insurance company. I didn't know they were an add-on insurance company. But they told me the benefits that I would get, so that was what made it more appealing. We get the rental car, which was the big one. Also, the price, road side assistance, and oil change. They made it more appealing to the policy.

I had to call Endurance to get some information, luckily I got Rodney on the phone. Rodney is an asset to Endurance and customer service Representatives should follow his lead. He was professional, kind, straight to the point and got me on my way. Not only do I thank him for his professionalism but also for treating me like we were best friends. I can hang with you Rodney, you're cool. Endurance you better keep this guy.

The CSR I just spoke to was absolutely fabulous! Smart, knows her job, patient. What a wonderful difference being treated like eye matter as a customer. She was absolutely wonderful. Is great customer service.

Very helpful and polite. Seems to be a great place. I haven't had to use my warranty yet but it's great to know you have it. They seem to be honest and they explained everything to me and they got me the best deal.

I tried Endurance, and it's a four years pay for over the 30-month period. The sign-up was very easy. It didn't take all that much to set it up. The rep explained the first 30 days it takes to really go into effect. He emailed all the stuff I needed.

I got a 2012 Nissan Altima covered by Endurance. I've been paying them. This is my second month. They told me that I have to put 1,000 miles on my car before I can start using their services.

I was gonna renew with my dealership, but they wanted too much money. I signed up with Endurance and the process was good. The rep was very helpful as well. I've called other people too, and the only thing I don't like about Endurance is I have to wait 90 days or 1,000 miles before my coverage becomes active. It won't kick in till April, and that's a long time.

The rep explained everything and was very in-depth of what the warranty covered. I have roadside assistance if my car breaks down on the side of the road. I've had Endurance four months, and I got it just to be safe for the next few years. However, I learned quickly that when I'm in dire need, they won't work with me. My car had to go into the shop and they would not work with me. They said sorry about my luck but that I was not out of my probation period, which is 30 days and 1,000 miles. I was over my 30 days a couple of weeks, but missed my miles by 10.

When I called Endurance, I asked them if the coverage included computer stuff like electric windows, wipers, and they said everything was covered. I also asked about the radiator and they said it was not covered. They said what's covered is the drivetrain. When the radio stopped working, I called them if I could take it to the dealer, because my regular mechanic that worked on the car said that it had to be done by a computer from the dealer, but Endurance said that that wasn't covered. I got a feeling that's going to be expensive because it ties in with a lot of other stuff besides just the radio. It's not a separate computer. When I signed up with Endurance, they said it would be 139 a month, so I paid from January to February. It's not due yet in March but I don't know if I want to continue it or not.

Endurance stood out above the pack. The guy I talked to was very personable. I felt I made a new friend. He was trustworthy and reliable. There was nothing high pressure. He went over the coverage and did a good job.

When I placed a phone call, somebody at Endurance answered right away and took my information. It was very easy to sign up. The policy covers all repairs and wrecker. It covers a rental car as well.

When I renewed with Endurance, the reps explained everything. I recommended it once to somebody who was looking for a warranty.

The rep got the price down to a good one for me. She was excellent. Endurance is a lot cheaper than the one I had.

The letter from Endurance Auto Warranty guys was professional. And it had a friendly enough tone where I sat and called right then. The guy that helped me was also not just great, but he, without my asking, volunteered phone numbers to call if there was a problem. It was forthcoming.

There was a shop that put the wrong mileage on file. It was 130,844 and the shop put in 13,844. So I had to jump through a bunch of hoops. Luckily, at the end, I was able to prove what the mileage was and Endurance is moving forward with the claim. They did an inspection yesterday and I haven't heard much about it yet.

The customer service was fine. Signing up with them was a quick process.

The first guy that I talked to was pretty helpful. But the second guy broke everything down to me much better, where I had a better understanding. But both of them were perfect.

It was easy to sign up with Endurance.

Endurance seemed to be the best one out there. Signing up was easy. The sales rep was great. He was knowledgeable. I hit him up some hard questions and he came up and he answered them all. I didn't feel like he was wishy washy or trying to paint a rosy picture. He was down-to-earth. I got my 2016 Chevy Colorado covered. It carries all the electronics on it, all the mechanical transmission and everything except the basic services. Towing is provided in there as well. Rental cars are also in there. I'm happy with it. I got the app on my phone. I like it. It is simple to use. I started reading everything diligently and I'm well versed in what the policy covers and what it doesn't cover.

I had a little issue with my car, but Endurance didn't cover the claim. They said I didn't reach the agreement on the waiting period. They said I passed 30 days, but I didn't put 1,000 miles on my car. I had put 966 miles on my car. So, I was 34 miles away and they didn't help me cover anything. That was the turnoff. I didn’t understand why they didn't help me out with anything. I was about to cancel the service.

So far, I've had a fairly decent experience with Endurance. I've had to use them a couple of times and they've come through. Most recently, it was my oxygen sensors on my truck. I took the truck to the dealer and they called Endurance. Endurance gave them the approval and I had my truck back in a couple days. I just renewed the policy and I got coverage for 60,000 more miles on my truck. It's either 48 months or 60,000 and then I get one year free after my total payment's over. Also, it's not that difficult to get in touch with their rep. I had to go through all those automated stuff but it's not that bad. I'd recommend Endurance.