Endurance Auto Warranty Reviews

I want to Thank James Customer experience department with Endurance for reaching out to me and in helping with our issue. This is a big help in helping us with our problem. Once again thank you.

On 1/29/20 I purchased a 5-year warranty for $67.71 a month - I have very low mileage on my car - under 50,000 miles. On Monday of this week, I got a letter stating 'there will be a Price Increase to our Extended Vehicle Service Plans (EVSP) effective 2/27/20. I called the number that was given to me in the letter 'to hold the lowest program rates' - customer service was unacceptable. I was put on hold twice for more than a half hour each time. I told them I wanted a refund for the $148.00 you requested to start the coverage. If this is how your company is starting, i.e., higher rates after only signing 3 weeks ago, I definitely do not want to deal with your company and want a refund.

This warranty was "sold" to me as an extended warranty that would be the same as the manufacturer's new car warranty and would cover everything that the manufacturer's new car warranty would cover. When I filed my claim, I was under the impression that all I would be out of pocket was the deductible of $100, however, that was not the case. I will be out of pocket over $600 when it is all said and done because Endurance will not cover all of the labor cost. In addition to that, they took over three days to approve the claim because they were "investigating" the legitimacy of the claim. We still have not had our vehicle repaired as I have changed shops to get a lower quote. Endurance was notified two days ago, however they still have not approved the claim and my car is still not repaired. I will never deal with these people again and would highly recommend to anyone not to purchase a warranty from Endurance.

Didn’t receive my rewards as promised. Also wasn’t told that they would be only at the third party's discretion. Every time I call I’m being transferred to no resolve of my issues. No email. No hard copies.

After getting a warranty on 21 Jan I did not receive any papers from them. Did receive paper from company that was going to take my monthly payment. As the 30 day time limit to cancel is approaching I cancelled on Feb 19th after a long conversation with Nick at Endurance. He kept trying to keep me as a customer but I insisted on cancelling. I expect my deposit to be returned in a timely manner. No paperwork was ever received so I could look it over.

I needed a warranty for my Jeep. My plans did not allow for extended downtime if I broke down. Health concerns have delayed my departure indefinitely. When I called to cancel I was treated nicely and the refund came much more quickly than they had promised.

My wife bought a new vehicle that was used and no longer covered by a warranty so getting one seemed the right thing to do. If I go by what people told me, Endurance is the big game in town if you were looking for something that was bumper to bumper type of coverage. I did that and the rep was pleasant and informative. She answered all my questions unlike the last company that I dealt with that I had to cancel my policy within 30 days. She didn't lie to me, which was good too. She did a great job with just her spoken voice and inflection. Her ability to answer questions well is topnotch. I appreciate that.

I was reading reviews and Endurance had the best reviews of anyone I’ve seen. I usually go by what people say so I chose Endurance. Everything went smoother than I thought it was gonna go. I never received my package in the mail, but I got it online to print off all the stuff. The signup process was very convenient. The rep was very detailed about what I would be getting. I was still unsure about some things, but it was very, very simple. He laid everything out, told me what to expect, the date and how long it might take to use it. They were really good at getting the price down for me because my biggest concern was the price. The price kinda shocked me, so I was very happy about that. He did everything in his power to try to get me a discount.

I’ve read a lot of good reviews about Endurance Auto Warranty. It was one of the top five warranty companies so I signed up with them and everything went fine. They got my information and all that they did was straightforward. The payment plan was okay. It ain’t bad, but they went up about $78. If I ever have to file a claim, it's easy to do. They said to just get in touch with them and they will get in touch with whoever I’m gonna be dealing with.

I was given a wrong number to call by one of your reps. When I called back They said I would be transferred but I was disconnected..I had to call back a third time. The last rep was at least helpful but I was told I have to purchase the key and then send in my receipt. I thought it would be handled through the dealership.

Out of the three that I’ve had, Endurance’s coverage was the best. The price is about the same with other providers but the coverage is better. They covered other things that my other policy didn’t. The representative went over the full coverage of everything that was covered and he answered all my questions. The booklet I got also tells me how to file a claim, the phone number and all the information I need to call.

There are 85,000 miles on my 2017 vehicle and I do a lot of driving. I purchased the warranty for it and everything went great and smoothly. The rep I interacted with during the purchasing was a good, personable guy. He was very knowledgeable and answered all my questions. I’ve got the information in my email and I feel comfortable if ever I would need to file a claim.

I was looking online and I saw a program called Protect My Car but they're a third-party that has insurance out there. In everything that I looked up, Endurance was on the high list. They were good so, I decided to go with them after all my research. The rep was very informed, knowledgeable and helpful. She explained everything fully and thoroughly. They took my debit card right over the phone and now, I get the payments taken out every month, which is fine. Endurance did wonderful and they did tons for me.

ConsumerAffairs has been around for a long time. We can trust them, and I trust what they say. The Endurance rep was very polite, and with the funds that we had, worked with us for us to acquire the policy. They said that they used quality parts. I read in the packet that they said they weren’t gonna use secondhand or lower-quality parts. But now all of a sudden, when I got the paperwork, they said they could be substituted. I really wanna know why because I wouldn't have bought the policy if they accepted lower quality parts.

The coverage Endurance gave me was better than the others and the mileage I had to obtain was a little bit more reasonable than the others. They are a good company.

My car was starting to gain miles, and I wanted to keep it nice for a while. I heard Endurance had the best top plan, and I really wanted the best protection for my car. Making the payments for the warranty is automated and super easy. The representative broke down the whole policy and made sure I understood everything. Endurance is what I was looking for as protection for my car, and I got it. I haven’t had to think about worrying if anything will break on my car. There's peace of mind. Everything’s been pretty great so far.

So far, Endurance's Premier Plus package has been great. It covers the engine, electrical, and drivetrain. My mom looked it up for me. I got an older truck and some of the parts are very expensive. I needed a warranty. From my understanding, it was what I could get for the year and age of the truck. The major one I was really looking for was the drivetrain, electrical, and engine coverage. So in a way, they offered that to me. Although it's a little bit more expensive, we're saving money in the long run. Overall, talking to the sales rep and getting what I wanted was an awesome experience.

Auto warranties help split the cost of repairs. And after comparing what providers would be willing to repair on high mileage vehicles, I decided on Endurance. I've sent out some texts and emails, and I got some feedback from who already had it. Then when I purchased it, the reps that I dealt with were very thorough and knowledgeable. The cost, however, is by far the most expensive warranty I've ever purchased. Other than that, everything was done pretty well.

At the time that I got the Endurance insurance, my car's alternator went about three weeks later. I needed the money to get her up and going, and I'm like trying to pull money from here and there. I lost my job. I'm trying to do right and get it right. But it's like every time I'll take two steps forward, they will slide me back five steps back. I had to cancel my warranty out. It was within the same month.

I haven’t had problems signing up with them. My problem came up once I tried to cancel the contract. First off, I was put on hold for 15 minutes. I kept getting transferred to different folks. When this guy finally answered and claimed to help me, he called me a liar. He asked me why I wanted to cancel and I told him why, but he told me that he thought there was more to it than that. He was telling me, “If you don’t calm down, I’m gonna put you on hold again.” He called me three times. He was a real jerk. My mother was in the hospital. I didn’t have time for his bullcrap and he was giving me a really hard time. I finally talked to a supervisor, and she supposedly cancelled it for me.

I don’t wanna pay a bunch of money. If something breaks down within the next few years, I want it covered. I checked Endurance out and they got a good rating from Consumer Reports. I also checked out the ConsumerAffairs website when I bought the warranty. I looked it up because ConsumerAffairs gave it an excellent rating. I even looked up Endurance after the fact that I already had bought it, and they gave it a A1 rating. The rep was very professional. He told me everything about it, and that was about it. I find it very good if something major breaks down. Not even something major. It pretty much covers a lot of stuff. It doesn’t cover something like brake pads as they go, but it probably covers the labor. I might have to pay for the part.

Endurance was very kind to me and gave me a very good deal. The rep was very detailed and elaborated a lot on how the plan and the payments worked. He was very convincing. From what he said, my car would be covered bumper-to-bumper, mechanically. They also said that they would cover me with a backup car in case my car needed some work done through the warranty. It’s always important to be able to have transportation, especially if you’re working. So far, I’m pretty satisfied with the package.

The process of getting a policy from Endurance was easy. The individual who sold it to me was a little off. His presentation was okay, but he wasn't that in tuned with what was going on. I had to remind him a couple of times about the things that I was looking for. But other than that, he took care of it and we got it done. He did a good job. The price of the policy is right and everything has been very good.

My auto warranty will be expiring in June. The car will be three years old and since it only had a little over 40,000 miles on it, I decided to keep it for a while. I checked with one other company and with Endurance, and Endurance was a bit cheaper. Signing up with them was fine but the plan could’ve been cheaper. My personal opinion is you ought to trade cars every three years. You wouldn’t have to ever have one of those extended warranties. But cars could be worked on and I didn’t have to worry about them now. I could fix them.

It was my first time purchasing an extended warranty and my experience with Endurance Auto Warranty was good. I just did it on my own and I did everything over the phone. It was detailed. I just have it as a preventative thing. They gave me a monthly payment plan based on the type of vehicle and the year on it. I've only talked to their customer service from the time of purchase and then another time just to inquire about the materials, if I was receiving materials as far as the description and the agreement. So far, everything is okay.

I got a warranty on my truck and I wasn't satisfied so I changed to Endurance. I had two claims on the Ford. Endurance paid one claim without any problem. The other claim didn't go so well though and they didn't pay it off. Still, I'm satisfied with what I have right now. I also have another vehicle covered with them.

Endurance Auto Warranty was number one when I went online so I got them last January 29. Every single step was explained to us. The rep told me what the rate was, how much it is per month and what type of warranty I will have. It was a great experience.

I wanted to make sure that my car was covered for anything needed in the future. My car being a hybrid having a warranty is valuable because it needs electrical coverage. The reps of Endurance were good. They gave me pricing based on my needs and walked me through the whole coverage part.

I had put out an inquiry and Endurance Auto Warranty was the first to respond, and I signed up with them. They were able to give me a higher mileage amount, but I don't wanna get rid of my car yet. I like it, but I drive a lot. The payment was fine. I set them up for auto pay. Unfortunately, it goes to a credit card. I just pay with my credit card, but l'll deal with it.

My warranty had expired and I figured that the cost of repairs on my car would be expensive. Using a warranty would be smart and the rate that Endurance was offering was feasible. The reps explained the warranty thoroughly and they were helpful in helping me determine which one I would get.

I did some shopping around for an extended auto warranty and ran up with high-pressure sales from a competitive company. They wanted me to sign up right then. I told them to send me a quote and let me compare it with other companies. I knew they wouldn't do that so I hung up on them. When I called Endurance, I got a friendly voice and no pressure. I liked the attitude of the salesperson. He wasn't trying to close the deal and make his commission really quickly. Furthermore, their price was $300 cheaper. Between, the pleasantness and a bit of savings, I was happy with Endurance.

I went on Google and put in top five most reputable extended warranty companies, and Endurance came up within the top companies. So I gave them a call and I felt really comfortable with how straightforward they were with everything and pulled the trigger right on the first phone call. The rep explained the coverage in very simple terms and very easy to understand. There was absolutely no confusion at all. I was very satisfied. The way I looked at things is that the easier something is to understand, the more honest it is. When people try to complicate things, it’s when things get in the gray area sometimes.

When I was looking for an auto warranty, I went first to the consumer bureau and it said that Endurance would be best. I got in touch with them and the interaction with the rep was very sales-oriented. It was a stressful call because I had to keep negotiating with him back and forth. I had called several times because with all the decisions that I make, I had to run it by my husband and make sure we were on board. The rep kept saying that if I didn't take this price at this time, he won't be able to offer it to me again. Still, everything went pretty good and everything was in order. I have an older car and that's why I got the warranty because in case anything goes wrong, I'm gonna need to use that.

We were ready to start using our truck a little more. We liked how Endurance was willing to cover the truck at the mileage it was at and with the way I intended to use it. The reps were very good and knew what they were talking about. They had all the information and were able to answer all of my questions.

I would not recommend this company because according to their salespersons they only offer seven year extended warranties on vehicles and they cost $5100. This is unacceptable considering CarShield who offers no expiration date warranties.

I inquired about two different extended warranties and decided to go with Endurance. Their price was a little bit lower and competitive. Also, it seemed like I could understand exactly what was involved. Their rep was okay too. They covered everything I was interested in finding out and I couldn't ask for anything more. The payment plan was acceptable and I felt like I could live with it.

I read the reviews on Endurance and I decided to go with them. The reps were nice and explained everything.

I ended up purchasing a warranty through them and it went smoothly. There wasn't any issues.

I got the insurance that I was looking for with Endurance Auto Warranty. The person that I spoke to on the phone was very professional, very courteous and informative. They answered the questions that I asked of them. They even gave me all the scenarios on how I could better use the services when needed, if needed. They gave me a sense of security of knowing that my car is gonna be in good hands and also their credibility from all their people that were responding. I was very happy from the service that we were receiving.

When I looked at Endurance, they have a four and a half star rating and I liked some of the reviews of some of the people that had them. Plus, the price was decent. It’s a $100 a month. The person who helped me was very professional and courteous, and I didn’t have any issues with him at all. If I had any questions, he answered them right away. Having the warranty is definitely a peace of mind. It’s a diesel truck and I’ve already passed the 100,000-mile mark, and I still have four more years to pay on it. It would be tough to make the payments plus pay for the truck if it breaks down. Also, the customer service is great.

I recently purchased a BMW. This is my first semi-luxury car. My parents were telling me that I should be getting a warranty for it. Endurance was the top warranty provider when I went online. Their person I first spoke with was cool. She really kept me informed and was very flexible as far as my down payment ‘cause that was my main struggle. But she let me know all my options and made me feel that there was just more to get from Endurance than just a warranty. But I was misinformed about my deposit as far as what was gonna be charged.

With the type of car I bought, I wanted to make sure I had extended coverage for it. When I Googled "best extended warranty companies," ConsumerAffairs popped up as a third-party engine that made recommendations. I instantly went up there and found a lot of companies there. The first time I gave it my information, it gave me Endurance. The next time I put in the same information, with the same car, it gave me CARCHEX. The next time I did it for the same car, it gave me somebody else.

Endurance's rep was professional when I called. But then, the reps from there really try to push their warranty up on me instead of letting me make up my own mind. The rep whom I spoke with told me what I had to put down and what the cost would be a month and I agreed to that. I told him I wanted some paper work 'cause I keep those and he told me that I would get that in five to seven days.

The warranty for my new car expired. So I needed additional coverage. Endurance Auto Warranty gave me the option of 60-month 75,000 whereas others were just 60-month 60,000. Their specialists were pretty good and convincing. Everything went well. They did promise a gift card, but I haven’t received that as of yet. Other than that, I got the packet that they sent to me and I had made my deposit.

I had American Shield and read up on them, but it wasn’t really favorable so I switched over to Endurance. When I looked up the comments on them, it was pretty favorable. And the ratings were all good. Also, the rep was very knowledgeable and explained everything. Having it is really important. The car is a nice Camaro and if anything goes wrong, there will be a warranty out on it and I’ll be able to get it fixed.

Endurance is really good in the reviews I've seen. Their customer service is also great. Everybody was nice and they explained everything. Setting up the payment plan was not hard at all and the quality of service I’ve received so far is good.

Everything went easy when I purchased my warranty from Endurance. The reps whom I spoke with were knowledgeable. They explained all the benefits and told me how to file everything properly. One selling point for me was how they're willing to negotiate the payment to a payment plan that I'm comfortable with. I was trying to keep it under $100 a month and that's what we ended at.

Everything was good when I got my Endurance warranty. I looked at the fine print then I did the purchase since I got a used vehicle. I spoke to the acquisition agent and the Endurance people were helpful.

My momma's got a car that's with Endurance and she was telling me about them. I got them and they're a good company. They're reliable and I'm very satisfied with them. Others should get Endurance because regular insurance just covers accidents. You need some kind of insurance to cover your car when it's time for it to get fixed.

I looked into extended warranties since I plan on driving my vehicle for a very long time. Endurance was recommended by somebody over the internet and the reps were fine. They sent me a booklet to read then I set up payments, which was an easy process.

With the type of vehicle I have, it’s hard to find a coverage for it. Endurance said they have a coverage for my vehicle. The signing up was pretty friendly and nice. But after I read the contract, I didn’t really like it. I don’t know if I wanna keep that within the 30 days. Their fee is quite high and they have tons of exclusion that I may need. Their contract is kinda very broad and confused. Let’s say the oil in the engine is excessively leaking, they won’t cover until the engine eventually stops working. I don’t think those are good coverage by doing that. Also, by the time a dealer or a shop tries to be authorized, if they feel like they wanna pay, they pay for it and if they don’t wanna pay, they deny it. But Endurance does have some good things. There are solid protections on the engine and transmission and their coverage in there. They are supposed to be the way they are.

It had more options for what I was looking for, and then my wife purchased it. It was a good experience. I haven't had any issues.

I signed up for Endurance. I did a little shopping around, compared plans and thought what they had was good. I have a company who does my payments for me and the process is good.

I leased a car and the lease wouldn't run longer than the factory warranty normally, but I'm also just offered a new job, which would make the mileage on the car significantly higher, well above the warranty, and I've been stuck with really large bills before. So I called and got the additional warranty from Endurance. Their rep answered a couple of my questions wrong. I found out later.

I signed up for this company back in April 2018. I paid nearly 2000 or more. They never filled a single claim, not one. When I went to cancel they gave me a tenth of what I paid. Lied about the amount not once, but three times. They just took my money and walked away with it. I am very upset.

I have a 2008 model and I know something might happen with the vehicle so I got a warranty from Endurance. They have good customer service. Their reps were confident and explained what I understood that the extended warranty would be.

I was told their coverage was the best and they cover most of the maintenance issues that other companies don’t. I have a BMW and I was told they put in actual foreign parts, but things haven't been that great. I understand the sales guy was trying to make a sale, but he was trying to manipulate the conversation and he was overtalking me. When I was asking him information, a couple of times, I caught him making false information that his manager corrected for him. It has taken me two and a half weeks to get Endurance to send me the contract. I have the template, but I don’t have my active contract which has my name and the VIN number. I don’t even know when my next payment is. I need them to give me the contract for my car.

I was looking for a warranty for one of our cars that I had purchased that was used. I went looking and Endurance Auto Warranty seemed to give the best rate for what they offered in their package. Their reps were very knowledgeable of the product they were trying to sell. They were very conscious of telling me that the warranty was not starting for 30 days, and the amount of miles that was needed for the car and what was included if the car lost its speed if that was something that was covered on the extra part of the warranty.

Endurance's warranty was pretty expensive even though the rep discounted the price. I kept wanting to suggest I was gonna shop around a bit, but he didn’t want that to happen, so he discounted the price a couple of times, so that absolutely helped. It still ended up costing about 3 grand for 50,000 miles though. Still, signing up didn't take long. There was a little multi-step, which was kind of a surprise. But then, I haven't gotten any kind of documentation or welcome package from Endurance. I don't have any account information either.

Endurance Auto Warranty was the cheapest one I found and the one that had the best coverage. They were really helpful and everything went good. The process was really easy and the extended warranty wasn't expensive.

I wanted an extra warranty because I'm a mail lady and I needed it. Someone else called me one day and was trying to sell me some stuff, and I purchased it. Then they sent me the stuff in the mail with this little card where I could call. My car started having problems, so I called that number and it was all a fraud. No one ever answers. Then I got on ConsumerAffairs and asked which one was the best one to pick, and they said it was Endurance. They They took care of everything that I needed and all my questions.

Endurance Auto Warranty customer service was very help and honest. They have true mechanics dealing with the repair shop and customers so I talked to someone that understands the problems and not just following what they read in a book.

The problem was it was not the company I had a contract with and the guy tried to sell me another contract even knowing I had coverage. This is a common Bait and switch tactic....by sending bogus mail and making it sound legitimate!!! Consumer beware....OF ENDURANCE OR mydirectwarranty.com.

The warranty I had on the vehicle was expiring, so I wanted to make sure I had it replaced before it happened. I did a search for the best-rated companies and Endurance came up on top. They were very helpful and very polite and I was very satisfied with their package. The sign-up process was very easy. They explained everything very thoroughly, so there was no confusion about what I was getting into.

I have a commercial vehicle that I purchased a year ago and it doesn’t have a warranty on it, and because I drive it a lot, it would make sense to get an auto warranty. I searched online and Endurance came up as one of the best insurance companies to use. When I enrolled with them, it was a positive experience. But then when they wanted to confirm everything and they got me to another specialist, the original person missed the fact that it was a commercial vehicle, so the prices change to reflect that. They quoted me one price and then I got another price because it's a commercial. They said it's gonna be an additional cost for that. But it was fine.

Endurance contacted me and gave me a few options they believed satisfactory. The options are a huge loss to me, especially for a warranty I never used, and it will take almost 2 months for me to get my money back but it's better than nothing. Overall it was a nightmare dealing with this company and they will only work with you once you post something on here. Every time I see their ads now it makes me sick because I know they swindled me out of a lot of money!! For people looking to buy this warranty or any others please look at the most helpful reviews and you will see all the bad reviews!!

I put in day month and time to call in three different ways and got back a generic message. I don't know how you can not know what FEB 03 after 3 pm means. IF you can't get that right how can I trust you to get a claim right.

The customer service of Endurance Auto Warranty was good. I went with them and I’m still looking at Jeep, but right now, they offered the best price, so I’ll be staying with them for a while. I also felt very comfortable with the way their rep explained the coverage.

I don’t have any warranty on my vehicle and I got insurance in case something would happen. Endurance was the one who popped up and dealing with their rep was all right. So far, I’m happy.

I typed in Google “the best auto warranty company” and then Endurance Auto came out. I called them and everything went fine when I signed up with them.

My vehicle is high in mileage and I’m not ready to sell it yet. Its original warranty ran out, and so I decided to get extended coverage for it. I looked at a couple of different companies online and what I read about Endurance online helped me choose. I went with them given their reputation, and then when I talked to them, they were friendly and they did a good job answering my questions. I felt like I didn’t have any question once it was done.

Endurance had good reviews and the lady that I spoke to had great customer service and they got me signed up in a timely manner. The coverage fits what I needed. And the payment was a good option and a decent amount.

I'm reaching retirement age and I'm on social security, so I'm not gonna have a lot of money to go out and buy a new car. The prices of the new cars were exceptional. I take good care of my cars, and with limited funds, I felt that having an extended warranty is a good way to at least get a couple more years out of it. Endurance offered a good program and they covered the major parts, so I was happy with it.

I purchased an extended warranty through Endurance. They are very nice until your car breaks down. They made multiple excuses as to why they couldn’t cover the services. The service shop repairmen said as he tried to explain to them what was wrong they hung up the phone. When I called to speak to a manager he didn’t believe his representative hung up, he told me that I was going to stay on hold until I’m ready to listen to him. Not only are they scammers they are very disrespectful. Spend your money elsewhere with a REAL extended warranty.

Anthony was very knowledgeable, polite and appeared kind hearted toward my needs. We need more people like Anthony. It shows that he does like what he is doing and that's helping people to get the best quality warranty that suits them.

I have an older vehicle and I don’t have that many miles on it for its age and it's out of warranty, so I decided to start doing some research and get an extended warranty. I went with Endurance, and my experience with their rep went really good.

My car has gotten 5,000 miles, less than a hundred grand on it, and I went online and started looking for people that offered the warranties. I talked to three then I looked up Endurance online and they were about as close to excellent as possible. The young lady that I talked to was very efficient telling me the program. She had a very good explanation. She asked me if it would be okay for her to call me in a week and what would be a good time to call. I told her at 6:00 PM. She called and we discussed a few things. After I looked at the three programs, hers appeared to be the best so I enrolled.

I had trouble with my password being accepted. They were very helpful to get me logged in. The gentleman took the time to help me change my password and get me logged in to my account. He was very polite and patient with me. It was a good experience being the first time to contacting you.

I have a son who called Endurance, and he said that they were like a good company. When you get extended warranties out here, you’re just gambling. And I’m not sure Endurance is perfect, but just hearing somebody speak on Endurance gave me a little more confidence than I had out of all the people out there trying to provide extended warranty to people. Their rep was a good salesman. All of the salesmanship sounded good to me.

My manufacturer's warranty ran out. I did my research online and Endurance seemed to be the best policy out there. The person I worked with was very informative and pleasant to work with.

Endurance worked with me on the cost of the replacement of the two tire pressure sensors that required replacement. Discounting the remaining payments to them. I appreciate their help being on a fixed income.

The representative I spoke with was very helpful. She answered all of my questions regarding the contract expiration, and also warranty transfer instructions. She was very informative and very polite.

Everything went great during the purchase process. They said they were going to mail a little contract deal, but they emailed it to me. I kept wondering about that, but we finally got that straight. They also said I was going to get some coupons, but I have never received any. Still, overall, everything has been good.

I looked at the ratings on the various companies and I liked the rating of Endurance as well as the reviews. Dealing with the rep was excellent and signing up was relatively simple. It was very informative. I feel comfortable with the plan so far. I’ve paid about a month and the bill comes to the house.

I just bought a Mercedes, which was almost out of warranty and if anything happened to the car, I needed coverage. One of my friends referred me to Endurance Auto Warranty, so I knew they were a great service. The purchasing process was transparent and easy. The customer service was very helpful and knowledgeable. Any question I had, they answered perfectly. The payment plan was affordable. Overall, everything was perfect.

PLEASE STAY AWAY! At this point I feel like I was scammed out of my money with this contract. They always find a way to not pay for repair. My current claim has been denied because the claims adjuster states that I do not have coverage for my repairs due to the diagnostic code of failure. THIS IS BULL! My mechanic has reported to them clearly that I have a oil leak due to the oil pump leaking which in return causes my gaskets and seals to be affected as well as my timing belt and water pump needs to be replaced.

Endurance Auto Warranty is a good company if you need an extended warranty. The website is pretty basic, but they did a good job of answering my questions. And making payments has been straightforward and streamlined. Having an extended warranty is extremely important. I'm on the road and I drive in a car that I really like. I wouldn't want to cover any expenses that are major and I wanna make sure that if anything happens to the car, it gets taken care of.

When I bought the truck, it’s in mint condition but my dad told me I should get an extended warranty because it’s a very nice truck. And so, I got Endurance. They gave me the premium plan. I have the highest plan they could have. My payment is only $98 a month. I wish it was lower, but it’s not bad. I can pay that if it’ll cover everything. The reps were very nice. I got a promotional because it was like 500 and something dollars to start the policy, and I only paid like 200.

My warranty ran out on my vehicle and when I looked online, Endurance had decent prices. The reps were very professional and I liked their attitude. The tone was not nasty. Having a warranty is very important and valuable. If anything happens, you're taken care of. People should try Endurance, listen to what they had to say and compare.

I purchased a warranty through endurance at the time I purchased my 2006 Jeep. Which I have maintained well and done all maintenance and factory recalls repairs on. I have only had it for 1 year. The engine has failed and they deny my claim. During this month long process to denial, they have never once communicated in writing. Upon enquiry for the information on their end being sent to me, they refuse to send me any information including a written denial letter. All of this sounds very fraudulent to me. Along with the month long wait and countless hours in which they had my mechanic tear down the engine, even further than needed for diagnosis so they could keep searching for a reason of denial in my opinion.

My name is Tim ** and I want to share my story of my first experience with getting service for my vehicle that has a warranty through Endurance. I've had the policy since June and I don't have a high mileage vehicle. It only has 56000 miles. I have all my routine maintenance done on time and through the dealership. I use my vehicle to drive back and forth to work and take my wife who is dying of cancer to her chemo appointments every 2 weeks. On my last oil change they found that the CV boots were torn and the control arms and front axle shaft were damaged and needed to be replace. I told them that is fine and I have a warranty program through Endurance. Provided them the information so they could contact Endurance for the repairs.

When my warranty was running out, I looked into getting extended coverage because of the repairs. I went with Endurance Auto Warranty, which has been one of the best. Their customer service was straightforward and I got treated really well. I felt good about everything. Endurance offers a good price and an easy payment plan. If you've got good credit and the vehicle isn’t in good shape, you should try to get it.

I found exactly what I wanted in an extended car warranty thanks to Ms ** and Mr **! She walked me through my possibilities and he verified and authorized my decisions. It couldn’t have been easier and I wasn’t pressured in any way. Terms of contract and payments are very accommodating. My coverage is transferable or refundable if my vehicle is sold. Thank you!!

The vehicle we purchased is known for hit-and-miss as far as dependability. When I purchased the warranty, the specialist was really good. She explained all aspects of the coverage fairly well. The package I signed up for is fine, and making payments is very simple. I was very satisfied with the sign up, but the communication since then has been poor. We have made our first payment already, and I haven't received anything to make my second payment -- I’m sure it is due. I haven't heard anything from them.

My vehicle was close to be out of the factory warranty, and we had had some trouble with the car. I didn’t wanna have to deal with it, even though we had it resolved before it ran out of warranty. I got nervous if anything ever happened having to have a large bill. I just wanted the peace of mind so I looked into extended warranty. I googled Endurance Auto Warranty and read the general reviews, and I liked what I read. There was one other that I wanted to go over with, but it was impossible to get a hold of them. So, I ended up going with Endurance Auto Warranty.

I looked at all companies and compared what their warranties were and how much they cost. It seemed like Endurance Auto Warranty covered the same kind of warranty you would get from a dealership, which was bumper to bumper. Also, their rep was very knowledgeable and confident about his product. He seemed very sure that they had the best warranty policy and that no one out there would beat them. But I wasn’t expecting to pay 150 a month, which was more than I wanted to pay.

Got they (Endurance) warranty back in I believe October 2019. Now it's January 2020 and my alternator gave out. Got the car towed to a licensed mechanic shop and was told I had a bad alternator...filed my claim with endurance, just to be denied that claim...called them and was spoken to very rudely by Daniel...searched internet for reviews, only to find out it's almost 600 bad/denied claims from other customers... I really can't believe this company is one of the top extended warranty companies that's out there....very displeased with them as a customer...

I was orginally with Toco, changed to Endurance thinking they would be better, mistake. They are worse???? They are aggressive when seeking your business, afterwards their customer service make promises to return your call, don't hold your breath! The Volkswagen service department, and my other mechanic was on hold like myself for close to 45 minutes for them to find an excuse to disapprove your service request, their towing service and rental car is worthless! Now I wish I had stayed with Toco, which wasn't any better. Endurance is horrible, and I am considering saving my money and pay for my own repairs that I ended up doing away.

When I searched the internet, Endurance came up as number one as far as reliability and service. I called them but didn't get a phone call back from them to talk about the policy. Carchex, which came up as second, was the first one that called me and I wound up taking the policy out with them. After doing some more research, I found out that they send their services outside. I also read a lot of the reviews that said that people tried to file a claim and Carchex wouldn’t pay it. I told my husband that there were too many negative reviews about Carchex and that I was gonna cancel it.

I have a good vehicle. It’s only got 95,000 miles on it and I figured expenses are gonna cost me a fortune. So I looked into getting a warranty and Endurance covered more stuff on the car. I wanted coverage for powertrain and stuff like that, and they were able to fit that in. The initial payment was a little bit higher but my interaction with the rep was all right. I asked the questions and they answered it. But actually, I called them back because I don’t know if they’ve taken the money out of my account or if I gotta send them a check. As far as I was concerned, they were gonna take it out of my debit card but I got a bill which said it’s not a bill. I’m not sure how to read to it. I left Endurance a message but nobody has called me back and if they don’t call me back, I’m not gonna be happy. I don’t wanna be chasing anybody around. Otherwise, so far, it’s okay, As long as they abide by what they told me, I’m fine.

So basically you can buy a policy from Endurance and if it’s not stated that in your policy that it’ll be covered they won't approve it. Don’t buy a extended warranty thinking they will cover your car in case anything happens to it. They’ll will tell you to go read your policy. They paid 1 out of 7 things I need done to fix my car. Wish they would have told me that before I started paying them every month. Not someone I would I want to do business with ever again definitely.

My Mercedes S350 radio stopped working. Evidently the radio was the only electronic component not covered by my Select Premium policy. However, a Endurance Certified Vehicle Protection Specialist followed up with me and covered the Repair cost. I appreciate their outstanding response.

The warranty I had on my car had expired, so I got an extended warranty for it. I went with Endurance because of the cost and the consumer reviews. I'm on a fixed income, so the payment plan was a factor. Going through the process, they were very precise. They were direct, honest, and they explained what it covers, what it doesn’t cover. So, there was no misunderstanding. The only thing now that I’m waiting for is my insurance card. The insurance doesn’t go into effect until 30 days after you purchased it, and I’m beyond that period. So, they need to send that to me, so I can have the record. Other than that, I’m satisfied.

We just purchased an Endurance Auto Warranty. Their purchase process was a little sketchy but I figured it out. The reps I spoke with seem to be fine, but they didn't really follow up very well after I talked to the first girl. She put me off to somebody else and never talked to me again. It was also hard to get information out of them. It took a week to get the contract. And then, they sent me this $250 thing that really is useless. I put my zip code into it and there's not one place that it works on. Whatever that $250 in vouchers that they promote, they should stop promoting that. I called them so they didn't have to sell me on. They didn't even have to mention that. By doing that, they made themselves look not reputable. It's something that they should just take out of their system completely. Everything was good until I got that in my email.

I bought a service contract with Endurance when I bought another vehicle. So far, they promised me a whole bunch of cool promises and free things, but I have received nothing in the mail, which is making me skeptical. If they don't keep their word, I have no problem with switching.

I had two auto warranty policies on my truck. The dealer only call the other warranty company. By the time they called Endurance the Transmission Control Module was already change. Endurance refused to pay because the dealer didn’t get per approval. Which cost me $938.51.

My written complaint on the issue received a pretty quick response from a senior member at the company. He handled the case personally from that point on. We were able to resolve all the issues I raised after a couple weeks (where we were slowed in large part by the dealership/repair facility not the warranty company).

I have a 2015 Corolla. I’m in the snow state. I’m in upstate New York, which I have never driven in snow before. So, I wanna ensure that I have extra coverage for my car, just in case something happens. Also, everyone keeps telling me to get it. I had a coverage on before, but then I went over the miles, so it was canceled or I exhausted it. So, I had to get a different one. Endurance is a new company for me. They handled the questions pretty good. It’s a bit pricey than most places that I did questions about, ‘cause I found other places that’s like almost half of what Endurance is charging me, but the customer service of Endurance when I initially started was good and very professional and they got everything down to the T. The only problem is getting a follow-up. They did not follow up if I’m enjoying it so technically, I’m just seen as money, and that’s it. I’m like just the customer that has bought something.

The first customer supervisor whom I worked with at Endurance, Roger, was really rude. He wasn't too happy with me because I didn't like the numbers he was giving. Previously, I owned a Mercedes Benz and then I got a Jag. He referenced that but then I didn't know there should be a difference in pricing. What he said was rude and it made me feel bad. Even so, customer service rep called me back and he was really nice. The price they gave was good and we went with them. When its time for Endurance's supervisor to get on the phone, they should keep in mind that they're trying to get customers and not scare them away.

I had questions, and I couldn't get any answers. I'm not gonna pay for something that I can't get answers on. I canceled my policy and I went with someone else. They have the 30-day wait period which is fine. I understand that. But I don't drive my car that much. I've had the car about nine months now and I haven't even gotten my first oil and filter change yet. But Endurance wanted me to go 500 miles for the warranty to kick in, and I couldn't get them to change that. So I went with another company.

My husband did a package from Endurance Auto Warranty. They called me and I discussed it with my husband. He also called me and told me that he needed the check information. He knows exactly what is provided in the insurance for three years. And he said that if we needed three more years, we can redo it again in three years.

I needed something for the car and got Endurance. The other auto warranty providers were very persistent and I didn’t like that. Enrollment was very smooth and it seemed like they worked with me. I filed a temperature sensor claim and the representatives were very cordial and accommodating, but they said it wasn’t covered.

I researched auto warranty for my vehicle after my original warranty ran out. Endurance had great ratings and reviews. There have always been two factors: time and mileage. I have a very well kept vehicle with low mileage. I purchased The Endurance Supreme warranty. Yes, I had low mileage and had a 5 year warranty. At the point of sale, IT WAS NOT MENTIONED that there is a third factor for Endurance. This is how much $$ they will shell out for your vehicle. So..if you have low mileage and you are within 5 years...they have a SECRET number of how much they will pay. They don’t inform you if you get close to that calculated number or even send you a written letter informing you...you basically have no contract with them.

I had an excellent experience signing up with Endurance Auto Warranty. Everything was wonderful. They were the first to call and the sales rep I dealt with was perfect. He told me everything and broke everything down to me in the way that I can understand and then answered all my questions correctly. I liked the way he broke down the payments and the options I had available. Everything was professional. I was happy.

Endurance has been good so far. I purchased it a couple of months and the enrollment process was simple, but I haven't filed a claim yet.

The reason I went with these folks, even though the premium per month is a little bit higher compared to my old contract, is because they're able to provide a pretty cost-effective and competitive price for the level of service that they're gonna provide. Given my driving situation – the vehicle that I’m driving, the miles that I drive and the extent of the coverage – Endurance met my needs a little better. I cancelled my old contract with the previous carrier today and everything went well as far as getting signed up with Endurance. The reps were informative. They covered all the details that I needed to know in order to make an informed decision and they did what they said they were going to do.

I was looking for a warranty and I've always gone on to Consumer Reports. Unfortunately, I went on to something else and put my information then, and Endurance contacted me and offered me a rate that was competitive in my mind. So, I went ahead and accepted it. It was not the company I was looking for, but everything's great. It was my Christmas gift to myself and I signed on the 26th of December. I spoke with a couple people on the phone, a salesperson as well as someone in the financial department, and they were great. It'd be nice though to have something that I could carry in my car that would show me my policy coverage.

My issue with Endurance was resolved after receiving a follow up call and set up with a warranty that met my needs at a great price. I purchased a new warranty for my BMW and my faith in Endurance was restored. Thanks Jordan **.

Also, another warranty I'm with gave me $250 worth of vouchers for two or three free oil changes a year. Endurance gives coupons for entertainment and other places where I can get money off my cost at like RibCrib. I wish the coupons they gave were more maintenance-related rather than stuff like that.