Endurance Warranty Reviews

Out of all of the companies that we researched, Endurance was the best option to go with. They offered more and had more discounts than most that we were looking at. The rep was nice and very professional. She helped us out. It maybe took an hour to get it all situated and ready to go so I love that she was there to answer any questions we had. I didn’t have an issue and neither did my husband. My car broke down and I didn't have a warranty. It was an unexpected bill and to know that if it does happen again, I can be covered by having the warranty. It covers oil changes and my tires so that's a little help too, especially with us because I have a family of five. It’s something you don't have to pay for.

Setting up the plan was pretty easy. The only thing that was kind of a glitch was it was supposed to be payments were the same as cash. I was shopping to pay cash, but when I told him I was gonna make payments, the guy raised the price. And it was a couple of hundred bucks. Also, the rep was offering me $300 if I signed in soon and that didn't appear. Those things were a drag. Those guys were salesmen, they're not mechanics. So since they won't be fixing my car, it's not like I hold a grudge against Endurance.

The representatives were courteous, answered all my questions, and explained everything to me.

Endurance has a one-year payment and a three-year coverage. Their rep was very professional, pleasant, and informative. He answered our questions and called us back when I thought it was a scam. On the whole, the people at Endurance were patient, they weren't pushy, and they let me decide and call them back.

Endurance was able to provide me with more coverage than the manufacturer's warranty. The representative did a great job. She had a good knowledge of the product and did a very good presentation.

The signup process worked out really well. At first I was reluctant because the reps talked fast. I would stop and ask them another question. There were more details to it than what they were telling me. And so I had them email me with some of the information so I could read it also. Everything seemed to be factual from what they were stating. Having a warranty is a peace of mind.

Endurance was insubordinate and inaccurate with the information. The person who was my contact lead was very rude and wanted to curse me. He was blowing on suggestive undertones in his speech. I told him that, for one, I'm a customer. Number two, I’m elder. Number three, I served in the military. So, my respect is due. I'm not with them anymore.

The people from Endurance were very nice and they gave me what I wanted. The purchasing process was very easy. I was just promised a hard copy and a card to put in my wallet, and now, they're telling me they can't give it to me. When I didn't get my stuff through the mail for a while, I called the number that I was supposed to call, and the girl that answered told me that they don't do that anymore. It really makes me very upset that people are not catering to the elderly people. They're catering to all these computer wizards, and I don’t appreciate that at all because it’s like they’ve thrown us to the wayside.It would be a great improvement if they would send me what I want.

My dealership had some experience with Endurance. I signed up with them and they were very informative and they helped. When there were some things that came up with the car, I filed a claim. Endurance did not pay for most of the things that were submitted. There was only one random thing that they paid for. I was calling them to cancel the warranty. But I ended up taking the car back to the lot so they put the cancellation process on hold waiting for me to get a new car and then I may continue it. But I may not. I wasn't really happy with their service. Some of the things that were going wrong with the car should have been covered but they decided they weren't for whatever reason. I was a little disappointed with that.

Endurance gave a free year of service as far as the price is concerned and I liked that. After I read a few reviews, I decided to go with them. Customer service was pretty in-depth and answered all my questions. Just having somebody that was straightforward and explained the differences in some of the local brands was good for me. I trust them to be able to take care of whatever I've got. For what I'm looking for, Endurance was definitely good. They sent me some good documentation about the warranty that was really thorough.

So far, Endurance is okay. I used it on my brakes that were squeaking. I got my brakes done at Firestone and they did the rest. They said they should be paid 149, but Endurance only paid 69.99. When I called back to find out why they didn't pay the 149, they said that it was just because they only pay for the certain parts for the brakes. The brake pads only cost 69.99 and that was what Endurance paid.

The rep made it sound like Endurance was gonna do a lot more than what happened. She said they would cover transmission but that was a lie. She also said that they would cover one complete brake job. Come to find, out, they only cover $130 so it wasn't worth it. I paid for the cost out of pocket. Also, I was 23 miles away from my 1,000 miles. Something got messed up with the mileage on their end and it cost me $4,700 to get a transmission replaced.

Endurance Auto Warranty covered everything from gaskets, little washers, and up to major repairs. Everything was explained to me. I just missed a question or two so I called back a couple of days later and talked to one of the reps. Then almost everything was done over the internet.

I was shocked that Endurance was willing to pay for something that was substandard instead of a comparable OEM ignition coil. That's not right. According to my reading of the warranty, it said that the ignition coils were covered but it didn't say specifically that it's for a generic ignition coil, not for a DENSO or an OEM Mercedes-Benz ignition coil.

Endurance has some stuff that my warranties on two other vehicles didn't cover. I assumed that it's bumper to bumper except for electric. At the initial point, they pitch everything. Once they go through all the coverages, the guy breaking down the coverages was very knowledgeable on each of the coverages. When I took my vehicle in, the dealership told me I needed to replace the strut. They called Endurance and told them what the issue was. They had to go through the warranty and see where it highlights what it covers that pertains to what we're trying to fix.

The rep could have done better as far as explaining other tiers of coverage besides just the top one. He sounded like he was in a rush when he called me. He said, “I don't know why you’d want anything but the Platinum.” I said, “I would like to hear the options, but okay.” I liked the cost.

Endurance gave me more coverage on miles. They bumped it up to 250,000 miles. Customer service was nice and they told me a little bit about how to submit a claim if I need any work done. I'll just give the shop Endurance's number. Endurance, on the whole, helps. I had to extend my payment out and they worked with me with that.

Endurance is an old reputable company that I grew up with. They offered me a better and more comprehensive plan. I cancelled the warranty I had that time and took Endurance. They beat the other company's prices and they gave me more services. I’m only paying about 150 a month. The only thing is I can’t make any claims until I get 1,000 miles on the car. So far, I haven’t driven my car enough. If I only have 900 miles on my mileage and my car breaks down because it's taking so long to put 1,000 miles on my car because of the pandemic, that wouldn't be fair. That would be the only thing that I am concerned about. I only have 45,000 miles on my car. Corvettes keep their value based on their miles.

Endurance has been there for a long time and I found that Endurance is better than others.

The person I talked to was real nice and confident. He seemed to know exactly what he was talking about. One thing I liked was when he said if I put my car in the shop, I would get a loaner car.

The rep I had was very fast and responded the next day or so. I went with Endurance because of the coverage and the options that they have. The price was competitive too. I wanted to have as much coverage as possible. My cars are BMWs with expensive maintenance. I wanted coverage mostly for the powertrain and transmission. Endurance has some options for the suspension, exhaust, stereo, and AC. I'm very satisfied. Customer service was very friendly, they follow through, and it was an easy process. My boss bought a used Audi so I recommended to him to get an extended warranty and I gave him the contact and the website for Endurance.

I submitted inquiries to other warranty places and Endurance was the first that respond. The rep was very thorough and answered questions that I had. Endurance does a good variety of what's covered in the policy and covers what I need, but for someone who may not be able to pay for it, it's not that cost-effective in addition to car payments and insurance.

The reps explained to me the policy that I bought. They also explained to me what I can do in case something happened, or what the warranty would cover if something happens. It seems like everything is good.

When I asked about maximum payout I was told 10500. When I got my policy it was 2500. I canceled. If that’s the way they do business I would not be comfortable wondering what kind of story I would hear if I had a claim.

Endurance offered the best value and was also reliable. The reps were great and at one point, I was transferred over to a manager. That guy have been doing it for too long and knew exactly what I was going to say and how to respond to it. You could tell it was monotonous for him but he was willing to work with me the best he could.

Endurance is a company that doesn't even collect their own fees. So, I got all twisted around because my credit card company challenged them and wouldn't pay them. So, we went around and around and cancelled. It was a mess. If they can't even manage to collect your own money, what it would be like when it comes time to pay? Find out who collects these companies' money. If it's PayPal or one of those other off the wall companies, don't waste your time.

We wound up having to get some new U-joints put in my truck, and it was all covered with no problems. But I traded in the truck. I called Endurance three weeks ago and said I need to cancel my service because my new truck has a factory warranty, but the rep hung up on me. Other than that, the service was great.

I had one repair happened when I was out on the road. I was able to take the car directly to the GMC dealer and they dealt with it. Generally, their experience with Endurance is very good.

I purchased an Endurance warranty for my new truck. Somehow there was a mixup and they didn't email the information to me that I needed because you have to print your own policy. I had to call them and they send it off to me right away. So far, so good.

Endurance offered a little bit more than any of the other places I've inquired about for the buck. The experience I had was good. The only thing is make sure that when the reps talk to a customer, they are very clear and understanding so people would be satisfied and know what they are getting into.

Endurance's plan options look good. We had a couple of bumps on the road with respect to what they offered and quoted and getting confused. But it got worked out.

Customer service was wonderful and the purchase process wasn't very long. The coverage option I got would cover more the things that I thought would go wrong with the vehicle. It was a great experience.

I bought a warranty and setting that up was easy.

I liked what the coverage with Endurance was, so I bought it. It was fine with their customer service.

This is the best I found on the market. It includes oem parts, maintainable road hazard, abs, other qualities. The shop I use said it is excellent warranty and ready to work with. They explain everything it the policy. Fget were very easy to get explanation.

The nozzle that ran from the car to the gas tank needed to be replaced and I thought Endurance covered that but they didn’t. I was so shocked. The dealership said that Endurance only covers mechanical and electrical and that’s not mechanical or electrical. Endurance handled my previous claim but this particle thing cost me a lot of money. But Mandy with customer service is great. She was the one that really broke it down and explained everything to me. She went above and beyond to help me out.

Endurance was the only one I could find that was decently priced. However, they have limitations. If it's above a certain level or you have certain kind of modifications done, they won’t cover it. They only cover it up to a three-inch lift and I put four inches. There's no point of having it if they can't cover if something breaks. But you can't cancel them without making it a headache. They don't do it over the phone or on their website. You go in or call them. You have to fill out a form then have it notarized before they'll cancel it. Normally, when you cancel, they'll give you the previous month but Endurance doesn't do that. You don't get your money back. Also they said until they get that document that shows that it needs to be cancelled and the reason I want to cancel it, they will continue to pull my funds. I'm still fighting to cancel them. I had to call my bank and freeze their request.

The signup process was easy. It was just whenever I needed to file a claim, it didn't go as planned. My truck needed a transmission and Endurance didn't want to cover the cost because I didn't have a receipt of the 150,000 mile maintenance on the transmission. I didn't have the documentation due to the fact that the company that serviced my vehicle closed during COVID. So, there was no way for me to get that information. I only needed Endurance for the initial reason of me getting them. I took my vehicle in for service, and they canceled the policy. They refunded me the money that I paid. They allowed that to help go towards the repair, since they couldn’t help me cover it. It was terrible.

The rep was nice and excellent. At the time, I didn't have the downpayment but I called back the next day and the down payment amount did not change. So, Endurance honored that, because I had to move some money around in my account. I appreciate that. You are safe to go ahead and sign up for the services and my amount a month is not bad at all.

Endurance could have gone over the rental car thing with me a little bit better. But it was just me thinking that I could get the rental car as soon as I take my car to the shop. They have a diagnostic and then they only pay after five days after they diagnose. My car was in at nine days, so I ended up being stuck with the other bills. Then they made the reservations for me. They picked up the car. When I got to the rental place, there was no car for me, so I was stranded there. The rental car company made me upgrade in order to get a car so ended up in an SUV. But other than that, everything has been going good.

I had a previous warranty and they failed us to meet our needs. I checked online and Endurance came up as being one of the top companies to go to. They were clear on what the coverages would be, explained it all, and explained what the cost would be and what it would be covered. I was very comfortable with what they shared with me. For those looking for extended coverage, know the reputation of the company you're dealing with and that they will stand behind the promises that they make. Endurance has that reputation and that was very strong for me. My previous one that is a named company did not do that and so they cost me a lot of money in that respect.

The sign-up process was very easy. The rep went over the different plans with me.

Endurance covers the infotainment, the high tech stuff, and no one else did. Also, their rep was knowledgeable and courteous.

Setting up my coverage online was very easy. I didn't have any issues understanding the terminology and just understanding what the next steps were once I got in their site. What is like is the replacement of key fobs. I have one that is not working correctly and I need to get it replaced. But I wanted to get something a little more than 100,000 miles coverage. Endurance offers it but the cost is a bit more than what I was willing to pay. If they decreased the cost a little bit, I would have gone with a higher mileage warranty on the vehicle.

I dealt with customer service twice and it wasn’t all that great. It was very brief. They didn't seem terribly concerned and weren't quick in giving an answer.

Endurance was a better deal than the company that I had. The reps sent me the contract because I love paper so that made me happy too. They were really smart and informative. I had a couple other people that I had worked with that were very pushy but the reps with Endurance weren't like that. They were very easy to work with.

My payment was a little high so I called Endurance back and told them that I would need to cancel. The rep was good. She took $500 off the balance and lowered my payment from 100-something to $85 a month. So, she was very accommodating. Everything so far has been an easy process.

The representative was good with the way he talked about the company's warranty services and the way he broke everything down before I signed up. I didn't have any problems. I just haven't used my warranty yet. But I will next week though for an oil change.

I enjoyed working with Endurance. Whenever I called them, it was a good conversation and that was very helpful. It's peace of mind for me. But still haven't got my paperwork from them yet and it's been quite a while.

The only thing was that I didn't get a physical piece of paper in the mail. I only got an email with the PDF file, which I do not like. I'd rather have a physical piece of paper. They said I could print it out myself but I told them to send it to me.

Called to have my name removed from their mailing list and the rep refused to acknowledge that I did not want coverage. Very bothersome company and borderline scam. Stop harassing people. Stop wasting paper. If I wanted your ** "coverage" I would have done so on the first attempt out of 200 "last chance" attempts.

We were considering two warranties and Endurance seemed to be good, where we just pay off the total policy amount and didn't have to make any more payments when done paying the $5,000. Also, we were comfortable with the person that helped us set it up.

My experience with the sales rep was a 10. Endurance is a good coverage. It’s worth the payment. What it’s charging is very affordable.

Different reps were different things. They didn't have the plan I was looking for. I referred them to my husband and they told him that I would get a cheaper thing on my vehicle since we have multiple cars. I haven't seen that yet. We've been lied to about that.

I was satisfied with the way the rep presented the policy, which was why I signed up. The payments that we agreed upon was within our range.

One of Endurance's reps called me and gave me the same story as far as some of the stories I heard about CarShield. So, that made me switch from them to Endurance. I had a rep explain the different plans to me. The only problem I have is they are supposed to send me the contract papers. I'd like to make sure I got all the information. But I would be glad to recommend them to a friend or family member if they were interested in getting an extended warranty on their vehicle.

Thought was good deal-What was discussed on phone. When received contract things were not completely same as discussed. 1. 30 days before could use service, contract showed 30 days and 1000 miles before could use service (WAS NOT TOLD TO ME). Deal breaker Nov of 2021 drove 87 miles, it would take a year to use service. Shorted amount paid to them; paid $215.00, Refunded $195.05 with no explanation. Sent email for rest have not received $19.95-NO CALL, NO EMAIL! CONTRACT and REP STATED ALL MONEY BACK in 30 days if cancelled!

I have a car that needed some warranty on it and Endurance had better coverage than I was looking at. I signed up over the phone and it was quite interesting and easy.

The rep was a good guy. He knew what he was talking about and answered every question that I had. Everything went smoothly.

The rep was very professional and helpful. We got a good warranty plan.

I’ve only had Endurance for a few months and everything seems to be going pretty well. They had the best price and coverage than most of everybody.

Out of the people that I talked to, Endurance seemed like they were gonna be easy to work with. Their representative was nice and he told me what some of their prompts were. He got me signed up. The only thing I didn't like was they would not send me a hard copy of everything. They said I have to get it online. I checked the spam but I never got it. My car is in the shop now and it's been a whole week. The last thing the man told me was they were waiting for Endurance to okay the repair.

Updated on 12/11/2021: Update from the other day. Called to cancel my policy, was on hold for about a half an hour, (must have been a lot of people cancelling). They sent me form to fill out to my e mail. Had to fill it out and send it back snail mail (sorry USPS ) and it HAD TO BE NOTORIZED. Still no stars.

Warranty was not fully explained as to what is covered. I had a claim and this claim was not covered as to the wording of repairs being done and I took this warranty on all reviews but I had TWO incidents and you mean neither was covered which I was out nearly 3000.00 dollars.

I brought a 2014 Nissan with very low mileage but I was still concerned about warranty coverage and Endurance stood out to me. So when I called my first experience wasn’t the best but another customer service representative made everything right. That’s all we as customers want! I would recommend Endurance to others.

I originally had signed up, and then after reading all the brain damage from Endurance, I decided to cancel it. I've come to realize that they all stink. If you need to put a claim on an extended warranty, you staying to just get beat. Taking the money was easy. Getting the money back was a little more difficult. When you have a problem, it's like anything else with insurance, they don't want to pay.

The sign-up process went really well. But when I tried to file a claim for my wife's car, there were so many issues that it’s become a problem in my area. The biggest thing is where I live and the maintenance rate is higher than what Endurance will normally cover. My wife pretty much gave up on the claim and just took the car to a shop to get it done. We were already waiting three days and I already had a rental car for a day and Endurance didn't even do the coverage on that.

When I signed up, I didn't feel I was misled in any way, shape or form. It surprised some of the people in the automotive resale business that I got that policy with that price. They told me it was a good deal at a good price.

I talked with the reps and they were very courteous and timely. Endurance should make it cheaper to buy the extended warranty but everything was good.

Something went wrong with the truck and I took it in. Endurance said that I didn't meet the 200-mile marker to get it fixed in which I didn't understand, that I needed to have 200 more miles driven on the vehicle. I told them that if I knew I needed 200 miles, I would have done that. Something just went wrong with my vehicle and they should fix it. They said that they couldn't do that and that I need to have a total of 1,000 miles. This was ridiculous. I paid for insurance. They were supposed to help me no matter what. I was paying on time. Why would I not drive the mileage that they want if I knew something was wrong with the vehicle? They just found a way out of fixing the vehicle so I got out of that. It was too much to go through with them. I canceled my warranty. They suck and I would never do business with them nor recommend them to anyone.

I was looking through my Carshield policy and I didn't see the initial coverage that I thought was being covered like brakes and minor stuff. I cancelled it and went with Endurance. I went over what was covered with a fine-tooth comb. Customer service was very helpful and they allowed me to do partial payment for the initial payment. An extended warranty is a safety net. I haven't had to use it but I don't know what's gonna happen this winter. I purchased the car a couple of months before I signed up with Endurance.

The product was explained very well but I don’t like the way that Endurance does the payments. I like to simply go in through my bank and check off and pay them every month. That would allow me to choose the payment date rather than having to remember that Endurance is gonna pull money out on a certain day, and that date does not correspond with how we pay our bills, so it's a hassle for me to do it. But I liked the policy, so we did it. I was very satisfied with the sign-up experience, which was easy. But I'm not satisfied with the payment option. I get it that that’s the way they do their payments but it’s inconvenient for me. Still, Endurance is a good choice for us and we've recommended it to others.

I like what Endurance offered and decided to go with it. They did well because I had specific questions from past experiences and they answered everything I asked. We were on the phone for quite a while and I felt confident in getting the service. I had to do a multi-week initially and they were even willing to work with me on that. I was very satisfied. I would recommend them.

They have plenty of different plans. I wanted one similar to the plan that just expired, and that's what I got. Everything was fine.

The signup was easy enough. I felt comfortable.

The Endurance sales guy that I talked to was phenomenal. I looked around and ended up calling him back.

I was having an issue with a battery and I couldn’t get the car started. Endurance was offering $100 on a battery and to use that, you gotta have your vehicle towed. I was told at the Ford garage it was gonna be five days before they could look at it. They were looking at renting me a car. The first person I talked to on that battery issue was indicating that I could probably go out and buy the battery and submit a claim for it afterwards. When I called back later to try to do that, I talked to somebody else and that individual told me something totally different, that I couldn't do that. I would have to actually have to get it towed in. So, I was getting two different stories there. I didn't submit the claim after I talked to Endurance because it was gonna end up costing me more money than going out and buying a battery and putting it in myself. I got my vehicle in the Ford garage right now getting diagnosed. So, we'll see how that goes.

Customer service was great. I spoke to two people, because I had one car that I was doing it, then I decided against that car. So I had to call back. Both representatives I spoke with were great.

The Endurance rep I worked with was wonderful and knowledgeable about the products and service. He was detailed in explaining everything to me. He let me know that I will be receiving all of my information through email. It was really great. They were very reasonable. I'm not mechanical in any sense of the word. But the policy seemed like it covered a lot of things that may break down.

Endurance offered the best overall package and it was worth the money. Their reps were very good.

I'm loving Endurance. They were the first one who accepted my car and gave me the lowest rate for everything that they covered. I worked with mainly one rep there and she really worked with me because I had to set up my deposit, my initial down payment and I had to break it down. In most countries, the initial payment is the initial payment. It will not be broken down.

I had a very helpful rep who was able to explain everything to me. He provided a good price and answered all my questions. He met what we had established for our car. Everything, to this point, has been fine.

The rep was very nice. Also, I liked what Endurance quoted me. The payment is okay.

I used ConsumerAffairs website to find Endurance. They offered more for pretty much either the same money or even a little less. It was kind of interesting that after I went with Endurance and they gave me a price, I told them I'd think of it and they gave me a lower price.

I like that with Endurance, I don't have to deal with a third party. The purchasing process was easy and it seems like it's pretty much a no haggle price. That was fair enough. I was really disgusted at CarShield at the time. They paid my claim but they dragged their feet about it and left me without a vehicle for a month over an air conditioner, and it was not even a serious issue.

The rep told me some things that I didn’t know about in my initial research. You should know what the process and the steps are when you go in for repair, if it's necessary and she appeared to be very knowledgeable on that step-by-step process in the event of having to make a claim. She also told me about the extra coverage that would cover things like the electronics in the vehicle and the screens, in the event of trouble. So she went over what was covered in the initial policy and then what was not covered, but could be additionally purchased. Also, she went over the particulars of the coverage itself, which was good to know. She let me know that when I get the actual policy, I would be able to read over it and had set so many days to actually agree to it. When I looked over it, it was exactly what she said. I told her she was a good salesperson because she got me to purchase an additional portion of coverage. It was an excellent experience.

Signup was fairly easy. They go by what you can afford, but they give you the price of the whole plan. They break it down.

Took care of me personally without having to hand me off to another. Got the VIP service and the premium policy. Agent was clear and explained the coverage, asking the right questions and made sure I understood.

Endurance's price was good until I checked with another company and then I cancelled out. The reps were a little bit too high pressure and I don’t like to be high-pressured. Most consumers do not want to be because that turns you off. If you're trying to sell me something, tell me about the product. But I want you to listen to what I have to say. If I want something, I wouldn't have been calling you in the first place. So you’re telling me about your product, but don’t start with telling me that it’s going to cost me $2,000 or $9,000 to get a new motor, if my motor breaks down. And that you have roadside assistance. I already have roadside assistance so that wouldn't be important to me.

I wanted the bumper-to-bumper coverage. I ran the numbers, and I liked Endurance's cost over time. There's not a whole lot of difference between the premium packages as far as the coverage. So then, it boils down to the confidence you have in the person you're talking to as far as what they're saying, and the cost. As far as Endurance's customer service, I'm kind of somewhat savvy so I completely understood everything they were saying. They answered the questions just like I hoped they would.

The salesman did a good pitch. Everything was good but they raised up the rate after two or three months. They sent me a text message and an email saying they were gonna raise it up. They've taken out direct deposit out of my account.

The reps were excellent. The only thing is, right now, I can't do anything with my account. They sent me that password and it's not working for me.

I'm having a bad experience with Endurance. I turned in a cancellation slip and I didn't know I was gonna have to go through all that and get it notarized. I took the car off and they still did not give me my money, and I still haven't got it. It’s been almost three months I've been waiting on that money. Now, they're telling me I didn't send the cancellation slip back. I'm tired of it and they’re calling me for more payments for this other car I put on it and replaced with the other one. I just had another payment and they’re saying that I owe another one. I told them to apply that payment to this car that I have and that I'm not giving them any of my information again until I see that being done. The payment on this car is only $104 but they send me things that I owe 150-something.

My experience with the Endurance service reps was good and bad. They were good with the verbal but then the multi-page document that came out to me kind of took me by surprise because now I'm trying to figure out what I am covered and not covered for. The contract is like a treatise from a law department. I don't have time to read all that and try to decipher it. Right now, I'm smothered with stuff to do and I don't have time to play with this. Endurance could have been more clear on that.

The rep was great. He told me that if I wanted to cancel that I couldn't and how after I do my initial two years on the contract, the next two years, I don't have to pay anything. But I was a little upset that two days after I got my warranty, they had a commercial where they're giving premium benefits.

The coverage for Endurance is way better than the other provider. My experience with Endurance outside of getting a policy is very limited but the reps are great. When I was deep diving and looking around and I had questions, they were able to help me out.

I had a good experience with the reps. They explained what was going on and convinced me that this was the right thing to do. But I ran into an issue with Endurance which is still in the resolve stage. I sold the vehicle and they told me upfront that I will be able to transfer the policy to the new owner. But I've been in the middle of trying to do this transfer for the last two and a half months so I'm a little frustrated on that end.

Endurance offered me a little more. I recommended them to my daughter, and she got it, too.

The gal was great and I appreciated her. She walked you through each policy, each one of the different ones that there were, and didn't push one way or another. She let me decide what was best for me and it was a pleasant experience. The policy was the best money for the buck, which was why I chose it. The interesting thing was after the conversation, it's 30 days and I would have liked to have some sort of confirmation that my 30 days are up or a link to my policy could have been given. I don't remember ever receiving anything through the mail that says this is my policy and this is what it covers. I had to research everything, find that email and pull it up myself.

The guy I talked to was knowledgeable and helped me out. It’s five years that I’m getting the extended warranty for and Endurance had the best price.

James, the rep who helped me with signing up, was superb. And when I filed a claim, it went good. I didn't know what was covered when I filled it out and then, I realized that anything that's your wear and tear is not covered, so it got denied. But everything was smooth.

We went through Endurance and they were helpful. They offered me the basic package plan.

It's been great with Endurance. There was an array of plans. The rep was informative and customer service was good.

I took my truck in just to get it checked for something minor. It ended up needing some major work done on it. Nothing was covered. So I thought it was pointless for me to have a warranty and they didn't cover anything. It had to come out of my pocket. At least $4,000. So, why am I paying for a warranty?

Setting up the warranty was fairly easy. I did some research online and Endurance was calling in no time.

Everything seemed great at first and everyone was so nice, until it came time to use it. My auto repair shop called to get the service approved and was told that I would need to contact them first. I called and I was told there was a mileage discrepancy, and I would need to cancel my account and start a new one in order for the service to be covered by my certified auto repair shop. I literally sat in the vehicle and read off the odometer when the account was set up. Now I’m paying for the repair out of pocket, and I wasted over $750 in monthly premiums for a service that I can not use. SCAM!

The rep when I signed up was real nice and kind. The plans offered were good and she gave me one that was bumper to bumper. I got a reasonable price, too. It was a great experience.

The coverage from Endurance seemed a little bit wider. However, I almost did not go with them because of the reps that were calling me every time to follow up. I never got the email with the exact description. Someone sent me one file at the beginning, and then the other person who told me for another package of insurance would never send it. They put me to a point where I questioned if this was a scam. I did a bunch of phone calls and when I was close to decide, I told them that I would not spend my money without having an idea what I'm putting so I needed a file. They sent me the full descriptions and I decided that it was worth it and a good package. Then I got an email from a company that collects the Endurance payment. They sent the instructions, username, and temporary password, however, it doesn't work. I'm pretty flexible with the internet, set up my account, and do the auto-pay. Now, I got to plan a time to deal with that.

I made the initial payment as well as a monthly payment to Endurance, and I was a little bit surprised when I finally got the contract. It said that I have to had 1,000 miles on the car before they would do anything under the contract. I still don't have 1,000 miles on the car because I don't drive the cars much so, that was awkward. But it’s their rule.

Company just finds ways to not cover repairs and is a hassle while you are trying to get your car repaired. I went for an oil change, Company called to get a pre-approval, then called back after the oil change, service center had to email a copy of the invoice and wait, An hour later after they paid 50 towards the oil change I paid the rest and was able to get my truck back. Lot of wasted time.

The rep was great and he answered all my questions. I still haven't gotten my policy. Other than getting the policy in the mail, everything was fine. Their warranty is $2 or $3 a month more, but offers so much more coverage.

The guy that I talked to was very helpful and explained everything. He did a nice job because I bought for my car and for my daughter's car. I was never pressured to do anything.

The purchasing process at Endurance was good. Quincy was very good, nice, informative, answered my questions and made me feel comfortable.

Everybody was friendly, responded when they said they would, and gave me the time to check into things. It was very favorable. I was looking more for coverages when I had my questions, and they able to answer all of them. One of the things that was really frustrating was I started my inquiry online and that opened up a can of worms. It had nothing to do with Endurance though. I went through the consumer deal, got calls four times a day from all these prospective companies, and that got old. If I were to do it again, I would contact the company personally.

Working with Endurance was a very simple process. They have what I need. So far, the transaction process and the representative, everything was very positive. The rep was fantastic. She was very thorough and pleasant.

The signup process took some time, but it wasn't difficult, and the person I dealt with was patient with me. I had a lot of questions and I was comparing to two products. I decided to go with Endurance to see if I would follow up on my research and decide if I want to stay with them or not. But I like that they have the maintenance support, which means we work together as opposed to leaving me out on the island saying I'm covered. And then, I don’t get a lube job, I miss it by 1,000 miles, and they'd tell me that I’m not covered. If Endurance is paying for the services, I’m more likely to get the services on time, and they will have a record of it. I also like that the person I was speaking to was a representative of the company, as opposed to an independent contractor. If I had a problem, I have access to reach out to that person. I’ve recommend Endurance. It’s just a matter of deciding if it's what they wanna do.

The fellow we worked with was absolutely fabulous. In fact, he was so good that when we decided to do another vehicle, I made sure I got his name and we called him back directly. His name was Sean. He was helpful, informative, told us the overview of what it would cover and what it wouldn't. The price was also reasonable. It was a very pleasant experience with the young man that we were dealing with.

Endurance was recommended by one of the car dealers that I work with. He said that he has a lot of customers that are Endurance customers and they had good luck working with them. But I was dragging my feet on this quite a bit. I had several different discussions with different reps and they were all very good as far as being patient and understanding with me.

I spoke to them two times and they worked with me for the start-up payment. They let me split it in half. They also cover everything. Anything mechanically, it's all covered. Unless you do your own mods to the car, then it voids the warranty. I was like, "How about you go over what you don't cover? Because the list goes on forever of what you do cover." The only thing that I don't like with Endurance is that you have to wait 30 days and drive 1,000 miles before it kicks in.

The rep was very informative and came up with a plan that worked for me. It seems like it'll be a pretty good plan. Hopefully, I won't ever need it. I haven't had any experience with Endurance yet but I would recommend it.

Their customer service was good. They gave me the numbers and the ID that I have. I haven't gotten any paperwork yet. But it hasn't been 30 days. I thought I would get it within 30 days.

The rep from Endurance was professional. He sent me a package in the mail and told me to read the package because there were a lot of stuff they gave me that they didn't even go through when they talked to me. When I read the package, there were probably a couple of hundred dollars' worth of oil changes and all that stuff they give you for free.

The sign-up was easy-peasy. It was good. They were very efficient at that. They took my money very quickly.

I have a 2007, and I'm thinking about getting another vehicle which I haven't been successful with at this moment. But I want to make sure that I'm covered. I know at that mileage, it doesn't go bumper to bumper. But my main concerns are the transmission, air conditioner, heater core, and the water pump. My other problem is, for some reason, I can't download the information that they sent me. Other than that, some of the questions that I asked were answered and Endurance explained that the braking system and tires and stuff dealing with that were included in the package that I have purchased. Also, the representative was very informative and polite.

I heard about Endurance from the service manager at the BMW store, which was why I chose them. The customer service was good.

Carshield took four days before they contacted me and by that time, I had already purchased from Endurance. Endurance did excellent customer service. They listened to my concerns in what they were able to offer. They went over and beyond.

I like that Endurance is backed by Better Business Bureau. I’m still in the sign-up process but everything is good so far.

I had checked out other companies and Endurance had better protection. Signing up with them was easy and it was a good experience.

Endurance's rep was very helpful. She only didn't know one question, and she had to refer me to their higher ups in the system. A payment plan is never the option but the expense of the whole thing is shocking how much those warranties have gone up. But as long as Endurance covers what they say they are going to cover, it should be worth it in the long run.

I always wanted my cars to be serviced from the dealership, so that was what I was looking for. I have a Ford car and when I was planning to go with Endurance, I checked with the Ford dealership and they have a tie-up with them and it will be helpful for me in filing the claims. The customer representative who attended my phone was knowledgeable because he answered all my questions. I was happy with him so I made the payment. But at a point of time, I thought I was being scammed. His voice was so muffled and I was hearing other people talking. The quality of the call could have been better as it was the first time I got in touch with them.

The rep was helpful answering my questions.

The rep from Endurance was very nice. He gave me information and explained everything to me.

My previous warranty company was a bunch of jokers. I had a claim for my lower suspension. I bought the best and they said it didn’t need fixing. Well, it needed one because I couldn’t get an alignment without fixing it. They got out of it. I was gonna arbitrate it but I didn’t have time. I went online to find out who's not a fake and Endurance came up as a good company. I have more confidence in them than in my previous company.

Escobar, the guy that attended to me at first, was assuring of what he was saying, truthful, and thorough with what he told me. He told me that the package covered all kinds of stuff. We discussed the other warranty that I had and he told me, “We’re really number one on the list, and we cover this and that.” I called back the lady from Endurance and I told her I would cancel it because I was about to go with another policy that gave me a better deal. But she explained to me that just because it sounds better, if they can do this or that, and she convinced me. So, I thought, “All right.” The payment is from $94 a month. That was what first Endurance would charge me. Then Protect My Car told me they would do it $84 a month for the same amount of time. But when I called back Endurance, they went down to 77. So, I figured I would stay with Endurance.

I liked Endurance for the things they cover and the purchasing process was good. The rep did a good job as well on explaining things.

I liked the things that Endurance offered. I recommended them to a friend.

Everything was good with the sales. The rep gave me some pretty good stuff there. But Endurance put my mileage down wrong.

Endurance was one of the first ones to get in touch with me about a warranty and they offered me their premium package. It was quick and they were able to get everything situated fast.

Everything was good when I purchased Endurance.

The first representative was thorough. The second one was okay but she didn't send me my policy once I made the payment. So, I had to call and ask about the policy and have it sent. Endurance had a good deal. The features they had were sufficient for what I needed.

Leon, the rep from Endurance, was very nice and answered all my questions. I’m glad everything went smoothly.

When I signed up, the rep explained everything in detail and made me feel comfortable. He explained the different plans and what they cover. Everything was good.

The rep was courteous and seemed to know what he was talking about. He laughed at my jokes and made the agency sound like it was good. But Endurance should include the sound system on the policy.

I had no problem with customer service during the purchase process.

I selected Endurance because the policy they have would also cover my electrical and power steering, and it was cheaper than what CarShield tried to charge me. The rep I spoked to said he was the manager. I was apprehensive so he told me to call a few dealerships and see which warranty company they liked dealing with.

I liked Endurance's plan better than I did the other warranty companies. Also, they answered all the questions I had about what it covered. Everything has gone good so far.

Signing up was quite easy. I talked with Endurance to be sure as to what they covered, and would it go with my car anywhere. They said that as long as the technicians were certified, and those at Toyota are certainly certified. So I'm going to try that tomorrow because I'm getting my car serviced first thing in the morning.

Good prices and fast feedback on getting back to customers. Haven't really experience the full benefits but look forward to a good and customer service so looking to get my car running good by snow time.

We signed up for the Premier plan last week, and I enjoyed talking to Endurance and making this search easy. From the time we started talking to them, they were very easy to work with us, worked with the down payment and the monthly payments. They guided us into the best plan that they offer at a very reasonable price that we could afford every month.

I had a good experience with their rep. I had a problem setting up the password and they helped me situate that. My plan covered everything as far as the electrical. It also covered a flat tire and basic maintenance once a year.

Endurance let me know what was covered and what was not. They made it easy for me to make the choice.

The rep was thorough. We went through a bit of stuff and he was very helpful. I'm brand new so the experience that I've had so far has been very good. Look into Endurance and talk to a customer service rep.

Everything was fine and everybody was very nice. Endurance was people-friendly and I had no qualms with the guy or lady that I dealt with.

I called Endurance and the representative was very nice. The quote was reasonable but I wanted to shop around. Then the representative called the manager and he gave me a better deal, and I went with Endurance. It was relatively a painless process. When I spoke to the two representatives, they made me feel comfortable with the level of coverage and what was included.

Usually, the cars that I buy have their own coverage or the companies provide whatever the dealership provides. My coverage with Endurance was very close to that. The rep was very nice when I signed up and had excellent professionalism.

I did some research online and did some comparison between Endurance and some of the others, and I decided that Endurance would fit my needs. The person that helped me was wonderful. She made it a very easy process, and ensured the fact that I went with them.

They had a good price for covering everything, bumper-to-bumper. The sales rep was a real cool guy. I ended up coming back to him to sign up, just because I figured it would help him out a little bit, especially since he helped me out so much. It was a very good experience.

I signed up when Endurance was doing their promotional and I had my fiancée sign up for it as well so she can add her vehicle. The rep was knowledgeable.

Endurance seems to be well-known and accepted by a lot of dealerships. I spoke to my dealership and they spoke highly of them. One of the biggest issues with dealerships is payment from warranty companies and they seem to have a good reputation for that. I contacted them and they were pretty straightforward from the beginning. They gave me what I thought was a reasonable price for the coverage they offered me and their contract was well stated. It was a smooth transaction.

I went with Endurance's premium plan and it should be close to going into effect. Everything so far has been okay. I would have liked if the price had been down a bit. But for what I'm getting and looking at other policies, it's about right.

I liked the personnel from Endurance that called me.

The rep was a friendly guy who was nice to talk to. I got a pretty good deal. Everything's good.

They were very polite and very helpful when I called in. Also, the price was right. They said to call them back if I had any questions and they sent me an email with the contract so I could read it. I called them back when I had decided to go with them and let them know that I was going to sign up. Everything was straightforward.

Chris, the rep, was able to supply me a sample contract and we went over it. He was able to tell me that my car was covered bumper-to-bumper. So it was more or less me asking him questions about coverages based off of what other companies told me they won't cover. I asked him if there were any other options that Endurance has that weren't included in what I have. He told me that what I wanted covered was what I would get covered. The only contingency is 30 days and 1,000 miles.

I had a bad experience with my previous warranty. I did a search on Endurance and reviewed their history and the information that was provided was fair enough for me to accept them. The rep was knowledgeable. I asked specific questions about the policy and what the coverage would be and his answers met what my needs were. The plans were little pricey especially for people that are on fixed incomes. I realized that it’s inflation time, but even so, for some people that need their vehicles, the prices are a little high.

Endurance is a good insurance and signing up with them was very nice. It wasn’t difficult at all. Right now, the car is still running perfectly but I got the service contract in case something happens and all I have to pay is a $100 deductible.

The Endurance rep I worked with was very good. I was pleased with the plan offered for my vehicle.

I had a really good experience with Endurance and would recommend it. The gentleman on the phone was very cordial. He seemed to explain pretty comprehensively what would happen. I didn't feel high pressure like you do with some of the car coverage companies. The cost is a little bit more than I wanted to pay, but it's going to be worth it if everything pans out, that it's reputable as my research shows.

The customer service rep was wonderful and he answered fast on any question that I asked. This is my first time to join Endurance and I'm still a little confused of all the stuff that are covered. They sent me an email and I don't like emails. I'd rather have paperwork.

I talked to someone about Endurance some time ago, then I thought about them and I called and I got online with it. Then they called me and I bought a policy. Their representative explained everything to me and what I would get. She was cordial.

The rep was very knowledgeable and it wasn’t a hard sell situation. It was an informative, decision-making opportunity versus some of the other calls I’ve experienced. I knew about the product during the call and the options that would be covered. Money is important to everybody but I would look for what the most benefits are to you in the event you need an extended warranty. I liked the idea that there was some maintenance included in there with Endurance. I liked it because I was gonna get my cost investment back with them.

I liked what Endurance covered and the rep was very polite and went over everything with me. I felt very confident that this was a good company so we decided to go with them.

In going through the options, the rep treated it like a tiered type of thing. Endurance has so much coverage under this and that and how many miles I have to drive or what would cost me per mile. It was easy. Also, I liked the price.

The reps at Endurance were very agreeable and very amenable to the situation. They tried to help me out as best they could.

The rep was smart. He was quick and answered all the big questions I had to the letter. He was like an Air Force guy. This extended warranty is keeping the car looking good.

Called for a QUOTE on a car warranty and it seemed that they had it all figured out which warranty package was best for me at this certain price, before I let them know what I wanted and then started to sign me up. Whoa Nellie, I told them that I was interested in less coverage with a smaller price per month and so they went down one size package at a reduced price and then started again to sign me up and they absolutely did not want you to get off the phone before they had a commitment from you to purchase this NOW! They need to slow down and let the consumer talk about what they want first and not ram a select package in their ear. They probably operate on a commission base pay.

The customer service did everything when I purchased the warranty. I purchased two other warranties because I wasn’t sure which one I was gonna go with. I had to get a quote of my mileage and I had to provide the actual mileage. Endurance updated it to what it should be so that was a good thing. I didn’t like though that I paid for a service where I can get a discount on my battery or tires but the customer service reps didn’t explain that that there was an extra charge. I was assuming that was part of the package. I didn’t know about it till after I spoke to a second rep an that was when they told me that it was something I could get annually. They could have at least explained it to me because they had billed my card three different times and I didn't understand why. When I talked to the other rep, he said that they had to bill it separately for this. Other than that, everything else was great.

The rep was very helpful when I signed up and the plans that were offered seemed like they were worth the money.

The Endurance representative was great. I got the highest package. I got a package in the mail from them with a card in it.

The rep from Endurance was very good and having the warranty is great because you never know when something's going to happen.

The customer service was good.

I registered on ConsumerAffairs and I was getting phone calls right away. With the three companies that offered, the one I answered was Endurance and I went with the lady. I might have been able to get it a little cheaper but the purchase process was satisfactory. It was very smooth and straightforward. It was a good experience for me. The lady was very kind, informative and gave me the information I needed and wanted. As it turned out, the extended warranty that I had purchased when I purchased the car ended in May and I was totally unaware. I lost my husband this year, I'm a single woman and I'm 77 years old. I need to have the coverage to know that my car is covered in case of anything happening. The car only has 48,000 miles on it and the lady said that they were gonna treat me like a brand-new car.

The rep went through the detailed information on the policy which were all excellent. Also, the rep explained that I can contact the phone number that he gave if I needed any help or if there were any issues.

I haven't used the service. There is a 90-day wait time. But Endurance provided a good plan.

Endurance covers a lot more things than the other companies did and the prices are better.

Endurance is good. The rep I spoke with was a very nice lady. She helped me out a lot. I just wish my monthly payment can be a little bit lower. ‘Cause I was gonna add more cars to it but I can’t afford the high monthly payments.

I liked Endurance way better than the other company I was with. The rep wanted the details. So, I knew what I was signing up for when I signed up for it. When he sent me the paperwork for everything that he quoted me for, everything that he said was covered was in the same paperwork that I received, versus the first company I signed up for. So, that was a plus for me. It wasn't like he was saying something to get me to sign up and then I get bamboozled later on down the line. All in all, it was a good experience. I have to pay my other half, which I probably was supposed to do this week. But I'm gonna have to give him a call later and see if I’d get a little extra time.

The rep I worked with was very good. So far, the plan seems all right. I'm just waiting to get it in the mail. I haven't gotten it yet.

The rep was very helpful. The explanation of the program was beneficial. I still had questions and they were all addressed in a very clear, professional way. But I've been having trouble. I'm supposed to get a welcome packet and I don't have it. I've contacted them twice and they've doubled checked my email address and I've checked my spam folder. Also, I'm still getting calls from Endurance, trying to get me to sign up. They keep saying within 24 to 72 hours, but this has been for a month.

I recently purchased my first Chevy Corvette convertible. The warranty that the dealer that I got it from offered was astronomical-priced. I refused to go through the dealer, so I looked at a couple other companies. Endurance had the best price. The way the person I spoke with explained was a good thing. He was polite. I had to break up that initial payment and start a payment. So, the second part of the payment did not go through automatically because there was an issue with my credit card that they have on file. Someone reached out to me, and I was able to get that squared away. They helped me with it because I didn't know that there was an issue with my card. So, they told me something I didn't know. Everything as a whole was a very good experience and I'm looking forward to continuing this relationship with them.

Endurance was the only one with five stars. I googled best auto warranty and then looked at each one of the companies. It was very simple to set the warranty up. I put in my information. They got back with me. They gave me a price. I said, "Well, let me sit and think on it." Three days later, somebody called back and said he was the supervisor and asked what would it take to go with them right then. I said, "Well, the price was a little steep." He knocked it down $500 and I registered right then.

When I purchased the warranty, I was putting a down payment down to secure it but when I called back to actually buy the warranty, the lady said I already had it. The waiting period was already in process. I didn't necessarily know that I was buying it at the time. But everything has been good so far with Endurance. I was looking for one where the big stuff would be covered and the plan options were fine.

I spoke to two of their reps and both experiences I had were great.

Peter, the rep I worked with, was very polite and thorough. He went through everything. I was definitely sold. Endurance covers bumper-to-bumper.

Everything was good with the signup process.

I put in some information on some site. The guy called me five minutes later and we talked about it. Endurance was very forthcoming with information. The price was reasonable for a five-year warranty. Also, I like the terms and the coverage for a car that could be very expensive to repair. I liked the idea that I can go to the Porsche dealership and pay the 100 bucks, Endurance covers everything else and I don't have to worry about it. This is a specific car, a 2006 Porsche, that it's very expensive to repair something that could just be something simple.

The rep was very helpful, pleasant and wonderful. He did an excellent job of explaining the payment plan. I wish though that Endurance would give a more extended thing and continue to cover the car after. Endurance goes up to 100,000 miles and it’s not like the protection will max out. I’ve got another hundred thousand miles on my car.

All extended warranties don't cover your wear and tear. But that is the life of the car as well as the engine. I’m mostly dissatisfied on that part but I get it. Other than that, I haven't had to use it yet. So, we'll see how Endurance holds up. But the experience has been good so far.

I had great experience signing up with Endurance. The rep was very knowledgeable and polite. I wanted the plan on the engine transmission differential, but my plan covers the steering, electrical, air conditioning, and brakes. So, it covers almost everything in the whole car except the things that I expect to wear out. The booklet tells everything word for word what is covered and not. I may not have used the warranty, but at least it's a peace of mind like life insurance.

I had a previous warranty with Endurance on my BMW Z4. They've completely rebuilt its transmission. They did some stuff to the front end and some other things that had to be done. They saved me somewhere in the neighborhood of $8,000 or $9,000 over the time that I had it with my Z4 so I figured it was worth the investment. It paid for itself. This time, I did a search on them and seeing that they were number one, I called them. They realized I was a repeat customer, and they gave me a discount. I'm anticipating I would get good service from them. I hope I never have to use it. But you never know until something happens, and then hopefully, it'll be something that's covered.