Endurance Warranty Reviews

So far, my experience with them has been okay. Getting set up was quick. If anyone asks me, I would do Endurance.

When I called Endurance and the rep called me back, I was kinda busy. I said, “Can you please call me back in about two hours?” And she did. There was no pressure. I was looking for everything to be covered. It was mostly the drivetrain, engine, and transmissions because those are usually the more expensive things to get repaired. But nowadays, cars are so much more electronic and it was really nice to have that covered too.

Communication with Endurance was very good. Their reps' demeanor was very good. They assured me of a lot of things and that Endurance is a great company. They didn't want me to not have a warranty so they were giving me the price ranges. I had a good experience with them.

I called Endurance and the reps were pleasant. I asked them what were the features of their program and they told me.

I had to call Endurance back and give them the exact mileage. It was super easy, very quick and to the point.

The rep was awesome. She was clear on our policy, the things that it covered. She didn't try to push us and try to sell us extras. She asked us the vehicles that we had. We told her and what we used it for. And she said, "It's actually great that you're calling. Because in your line of business, you can't afford to be without a vehicle." Because we have our own construction company and we run a ranch. We have big trucks.

When Endurance was telling me about the things that they offer, it was a nice, informative conversation. The plan was the best they had to offer. I'm looking forward to taking advantage of it.

I've had Endurance for about a month. When I called, they didn't try to sell me more. They just told me what services they offered. They were also running a special where they waive $300 off the initial fee, and that was nice. It was, all in all, a pleasurable experience.

I was with a different company before but the dealerships I took my vehicle to don't work with them so I dumped that company. I asked my dealership if they have any trouble with Endurance and they said no so I went with Endurance. I talked to a customer service guy and he gave me a rate. I thought about it and called him back a week or so later to sign up. I haven't had any trouble with it at all.

Very Very sorry. They are full of kaka not the company directly but the wanna be customer service people. They hate their customer. They need to be retrain. Every one I spoke to think customers need them. Can't get a manager on phone. Every one of them think we need them. Treat people right. If they don't like their JOB FIND ANOTHER ONE. PERIOD.

Endurance is a great security blanket for your car, truck and suv. I recently had a major repair done to my pickup truck and Endurance really stepped up to the plate. They are definitely a top notch outfit and thanks to THE LORD above, they saved me a bundle. They don't hum haw around or make any excuses. They send out one of their agents to assess the problem and then it's all up to your repair guy from there. Endurance offers multiple plans and services, tailored to what your current budget is. I am a natural skeptic but actions speak louder than words and believe me; Endurance Auto Warranty is the absolute best bang for your buck. Do I recommend Endurance? "Heck yes I do." Five stars, two thumbs and mucho kudos.

I checked with whoever Endurance Auto Warranty's major competitor is, and it was the same program. But the rep was persistent, so I said, "Okay. Fine." Also, the price was competitive.

Endurance had a great sales rep. I just asked a few questions, and he answered them. I didn't have any problem. He seemed like he knew what he was talking about.

Enrolling with Endurance was good. It was quick and the rep gave me what I was looking for.

The rep was really helpful and understanding. I own a Mercedes and the cost of my repairs is expensive. With the warranty, it's good to have peace of mind. Endurance is the number one company in the business. Everything has been great for me.

The initial call that I had with Endurance was fine. The guy was real courteous. The challenge became later because I never received any kind of policy. So I called them a few weeks later to find out about the policy. The guy that I spoke to said that the person that signed me up didn't offer me the higher level package that covered up to $225 an hour of repair instead of $125. I said, no. I said that was absolutely something I'd want because the car that I got it on is pretty rare and unique. It has to go to a BMW dealer for repairs. So I ended up having to get an updated, higher level policy through them. In doing so, I had to wait another 30 days and another 1,000 miles on top of what I had already done because that wasn't offered to me. I'm very, very disappointed with the person that signed me up but didn't give me the full information. Had I known that information, I would have shopped around a little more.

Endurance was rated higher by the customers because of their customer service. Getting signed up with them was easy. I set it up online.

The customer service team was good. They were very persistent about the plan that I had that it was the most for my buck.

I had other warranty companies that I dealt with and when I had an issue, they didn't pay for a thing. They said they don't cover it and when the guy from Endurance who talked to me said they cover it, it's okay. He was great and he came up with a good plan. He also said Endurance does tires one time. I would have to ask about that one when I get a chance.

When I called for questions, the customer service was great. I did try to go through Carshield at first, but they weren't really covering anything. They wanted a little more money than what I’m paying Endurance. But Endurance was covering stuff that needed to be covered.

The rep did a great job when I signed up with Endurance.

Endurance states that it takes care of any type of electrical issue whereas the other one that I looked at did not include that in the plan. I signed up and the experience was okay. But when I wanted to get some work done on my vehicle, they were not willing to pay the entire price. The way it was explained to me, I only had to pay $100 as a deductible. But that was not the case. There were a few other things that were added to that. Whatever the place was, they would have to maybe accept the parts that Endurance was willing to send them to fix the vehicle. Even then, they were only still willing to pay a small portion. The repair place explained that that might be only half of what the part is and I would still have to pay for labor.

I'm not happy with Endurance. I just canceled. Their sales rep told me they were different. I told him I had worried about warranty companies because they always seem to find a reason to not cover if there's a problem, which is what happened to me. I went with them and put three vehicles on their warranty. We had a problem and they didn't cover it. I took my car in to see what was wrong. There was white stuff in the oil and found out the piston rings had failed and I needed a new engine, which was covered. Engines were covered, and in the warranty, it specifically says piston rings. But then, they have 25 addendums, and one of the addendums said that if the car loses compression or loses oil, they won't cover the engine. When my mechanic called, he said that when I brought my car, it was low on oil. So because he used those words, then they wouldn't cover it. It was a $9,000 repair that they didn't cover, so now I have a car and it still doesn't work.

Having the warranty gives me peace of mind that if something happens to the car, it's gonna be repaired and we don't have to come thousands of dollars out of pocket. There hasn't been a problem making payments.

I have local shops I go to, and Endurance is who they like. I set up my warranty over the phone, and I had no problem.

Signing up was very easy. They gave me a better deal than other companies.

I put in an application with Endurance and they called me. I liked what I heard and got their extended warranty for my truck. It's for anything that messes up on my vehicle. The plan covered from the steering to the engine. Go for Endurance.

I searched what the cheapest insurance that I can afford was and Endurance popped up. I signed my number up and in a few days, someone called me and explained everything. The warranty was not expensive and it was something that I could afford. Everything was excellent including the rep's knowledge and professionalism. He engaged with me and he answered every question. He was a lovely nice person. He broke things down for me, what I needed to know, and what I didn't want to know. He didn't let me down.

I originally had gotten Endurance two months ago with the intent of getting a vehicle at that time. I did have a vehicle, but because of the conditions of the vehicles that I had gotten prior, I wind up not getting those vehicles. So I called Endurance to tell them that I no longer had the vehicle. The first time I did that, it was within the seven-day period where I could cancel if I didn't want it. The second time, I tried another vehicle. That one didn't work out, but it was past the time frame. Then recently, this last one I had finally was a better vehicle. So I went on with the policy.

The rep was very good. They gave me a better deal and the tried to make the price affordable for us.

Endurance Auto Warranty is a more affordable company, being that I am on disability. The amount of coverage, my deductible and exactly what is covered and what is not were explained to me. Normal wear and tear is not included. And I have $100 deductible. I did my down payment and my monthly notice of $95. I can handle that. And I had mine automatically drafted.

I bought a used 2017 Land Rover Range Rover Supercharge in November 2021 and purchased a bumper to bumper coverage from in Endurance in August 2022 at the amount of $460.00 per month. My first issue with my truck occurred when it overheated as I was parked with the truck running in October 2022; Endurance was fine with coverage of my repairs until the repair facility revealed that my vehicle had blown a head gasket. My truck with less than 70,000 miles would cost $18,225.24 to repair this blown head gasket.

I signed up with Endurance Auto Warranty about a month and a half ago. I dealt with a guy, Michael, who was calling from Texas. I explained to him, and he listened (which is a rarity nowadays) to everything I had to say and the challenges that we had. He said, “That's easy. We'll take care of that.” I liked that he said, “I can beat that price.” It's only 15 bucks, but to me, it makes a lot. When you go over and beyond to make that call and be able to do that, that's nice. Most of these people I talked to wanted to call back because of one thing or another. I told Michael, “I'm really in the middle of something.” He gave me his personal phone, his desk, and picked it up, and away we went.

Endurance seems to be the top once you compare everybody that responds to you. I got it for my 2015 Nissan Murano and it seemed like it was pretty close to a new car warranty. So far, so good. During the sign-up process, I got a whole lot of responses. Once you click that you want to do something like that, then everybody comes out of their woodwork and starts calling. I'm not crazy about that but that's just the industry.

I had a very, very bad experience with Endurance. Even though I still have the contract with them. I have issues with them. They don’t live up to the requirements and this is not the first time. I've had them twice. The first time I had them was some two years ago. They refused to fix certain parts and it went out. They told me it was a pre-existing condition. So I canceled Endurance and went with CarShield. Then CarShield finally got the job done.

Endurance called me back, and I asked them questions because I already asked Mercedes about it. The rep answered all the questions I needed to hear. She explained everything. Also, the policy is good.

I brought the car in to Infiniti of Norwood. They did a check over and they sent me a fuel pump. It took a day for it to get done. It was approved by Endurance the same day. And it got fixed. I picked it up the next day. Endurance paid for it. I’m pleased with it.

Sold my vehicle and requested my warranty with endurance be terminated. Was helpful and patient with the procedure. Also provided info on transferring the warranty to a family member or someone else at the same payment that was great.

Jeremiah was excellent. He provided Me with the best services. I was going to cancel my contract and he kept my service. I would recommended him to anyone. I am very happy to be a customer of his. Thank you.

One of the methods that they used to get me to go in Endurance, they said I’d get the tire checks and the brake pads. The main thing was the battery. They said they'll cover up to $400 on the battery. Now I need a battery and they're saying no, they never said that. But I wrote it all down. I asked the question several times. But they’re saying they’ll only cover up to $100 on the battery. I also thought that we could choose which manufacturer we want to take our car to if something happened. But they have a list of places that you can go to. It's not your own choice. I'm kind of startled about that.

They told me I had to have a thousand miles before I could use the warranty. That's kind of a long wait time before you can use it. If I had a big problem come up, I'd still be out of pocket, and I'm paying 90 dollars every month. I really thought about dropping it completely. I don't think it's gonna be of any value to me.

I signed up in December and in my notes I had, the policy would not be activated till 10 days after. I called in about 10 days ago, and Endurance said, "No." I had to wait a certain amount of time, like a month and I had to have so many miles on my car if I was gonna make a claim. The problem I had with my car was only minimal. But I did call in, and I thought it was something that it was gonna be bigger than it was. It was just that my battery was loose, and because I didn't use my car for a while, back rats were trying to chew on my cable or some wiring. So I need to know if my policy is still going on. If it is, how is my monthly payment gonna be happening?

My vehicle had red engine lights come on. I ended up having it towed to Christian Brothers and he told me that I needed a new motor. I gave him Endurance information. Then they had to come down and check it out. I was told by the guy that my mileage is less than I said it was, which made no sense to me. Then he said I had a salvage title, but I've got the title and it's clean. I don't even understand what that means. So they denied the claim, and now I've got to look for another car. It's not fair that they sold me the policy, and I'm making monthly payments for quite a while, and now they're not going to do anything with my vehicle when it specifically states that it covers that. I've called Endurance numerous times but I could never get ahold of anyone from customer service. I wasn't happy with that.

It was an excellent experience signing up with Endurance Auto Warranty.

I am having some challenges with Endurance. The salesman had offered me extra perks to sign up, and I paid extra for it. I told him I didn't want a month-to-month. I just wanted a contract for so many years. I pay them and then we'll keep going. Some of the things that he offered me weren't on the contract. When I called the first time, they told me it was on there. Then the second time I called back, someone else said that it wasn't on there. I said, “Can I get back in touch with the salesman?” They told me they don't know how they can do that.

This is by far the most disappointing experience. The purpose of obtaining an extended warranty is to have your car repaired at little to no cost. Endurance tricked me. Even when I had a bad feeling and was about to cancel service before the 30 days was up, I was sent several emails from what I assume was the sales team to stay even offering an additional discount. None of the repairs were covered. Endurance is full of crap and even had a lot of horrible things to say about CarShield. Don't do it, they will have you paying out of pocket for repairs. They are by far the worst extended warranty.

Everybody was so nice to me that I talked to. I asked them if they could do bolts in my car because one of my cars is a 2011 model but it's very, very low mileage. The rep said, "Of course, of course." Then he went through everything with me, and I said, "Good. Okay, I'll take that one." Later on, I found out that they had a higher rating policy, so I went higher. It was $30 more, but it's gonna be worth it.

We looked up a bunch of different companies that have the extra coverage and we narrowed it down to Endurance because of the coverage and the cost. The only thing is I got sold to other things that are not in the fine print. I want my truck to be covered from bumper to bumper. It is not. There are a lot of things they did not cover. I've filed about four claims now. When I was stuck in Utah, my truck broke down, and they declined me. They called it a reoccurrence, but it wasn't.

I went online, filled out an application, Endurance Auto Warranty contacted me back with a premium, we agreed upon it, and I went ahead and electronically signed the documents to enact the coverage. One of the reasons why I went with them is they rounded up versus rounding down on the mileage. At the time when I applied for them, I had 145,000 miles on my Ford Escape, which is what the coverage is for. And instead of saying, “We'll cover you to 240,” they said 250,000 miles. They rounded up to the nearest 10,000, which was nice. They didn't have to do that, but they did it anyway. So, that was a plus in the way they handled customer service. I went to Endurance and they cover displays. So, that was another plus.

When I first financed the car, the dealer referred me to Endurance. By the time I got the car paid off, the warranty was about over. So when I got a chance and got my money together, I decided to go back and get another warranty. I got a good deal with them because they were impressed with the fact that my vehicle still had low mileage and I kept it up. Normally, I'll take the car to the Nissan place and they'll call Endurance to make sure it's okay, that they can service it. The one time that I had to do it, they were cool.

The rep sold me on canceling from CarShield to Endurance. He said they would have up to 30 days or 1,000 miles before I can bring my truck to the shop. 30 days went by and I needed 400 miles more. I took my car to the shop and they said, “No, you got 400 more miles. We're not fixing it.” I thought the rep had told me 30 days or 1,000 miles. That wasn't explained well and it's a red flag. That was a bad experience. I'm considering going back to CarShield.

My truck broke down and the transmission went out. I was glad I had Endurance but when I looked at what they sent, I can't use the warranty because they had a double whammy. You had to wait a month and you had to drive 1,000 miles. I had the month, but I didn't drive enough miles. I don't like Endurance at all.

The website was great and it provided a ton of information for me. Purchasing was really easy. They were really good about explaining the different plans and hooking me up with whatever I needed.

The reps were very polite and forthcoming about the product. They were good.

I sincerely appreciate knowledge presented to me. I wasn't expecting to talk to a representative of Endurance who took the time to explain the different plans that the warranty company provides, and the best option for my vehicle.

The first rep that I talked to sounded good. He told me he needed the mileage on the car and something else but I couldn't give that to him. So, we didn't set it up because I wasn't gonna go out to the car in the snow to get the mileage. Then I called back and talked to a lady. She seemed very nice. So, I set it up with her. She had all the information from when I had talked to the first guy. She told me she could upgrade me to some kind of special coverage and it included something else that the other guy hadn't told me about. She told me there would be a $20 one-time charge and I said, “Okay.” Then she told me she'd send me all the information, and I should get it in 7 to 10 business days, and I would have time to look over it to make sure it was what I want. So, I said, “Okay.” Then I gave her my card information.

I have a hard time with Endurance. I'm getting two stories from two different associates. One tells me that they pay for the diagnostic before getting the diagnostic. The otehr tells me they don't after the diagnostic. So I paid more out of pocket. They're full of lies. They're not specific on what they cover. I don't want them anymore. I cancelled my warranty with them.

Called with questions and the young lady helping me went above and beyond to answer them. Was prepared to click through hundreds of menus but got humans after choosing language. Would buy an extended warranty from them for my future vehicle purchases!

Working with the rep was very good but a bit lengthy. I called them and the rep told me all the programs. I was on the phone over an hour. But he had to let me know everything they have and what plan was best for me. I'm satisfied with the plan offered for my vehicle.

They were really nice. Because I'm a veteran, they gave me a discount. They also gave me an extra 60,000 miles on my used vehicle. I had the seals go out in the front end of the four-wheel drive of my truck. They took care of it and I got it fixed already. All I had to do was pay the deductible. It’s the best $98 and some cents I ever spent in my life. I tell people about Endurance because I've had such a good experience.

Endurance had the best value, and I didn't feel like I was being scammed. The gentleman that I dealt with was just as honest and upfront as I thought a salesperson should be. He enjoyed what he was doing. He encouraged me to go to the dealership, instead of just going to the cheapest place I could find because of how expensive everything's gotten. I have a three-year payout and a five-year plan with Endurance. It's transferable to whatever vehicle I buy and it'll be transferable to a new car if I should have to get one.

I have a 2015 Ford Explorer and purchased the warranty because I have had to repair my air conditioning 3 times. The salesperson assured me the air conditioner was covered when I purchased it. My first need for the warranty was for, guess what, the air conditioner. My first experience was denied. Not happy and called Endurance to complain. I was treated rudely and was cut off to be transferred to customer service representative. She was nice when I explained what happened and helped me CANCEL my contract right away! I would NOT RECOMMEND THIS COMPANY!

Initially, they were a pain. They kept calling me while I was doing my research. It was non-stop. I was waiting to finish my research with the other company. Eventually, I made my decision. When I called them back, they left me alone. Beyond that, I haven't had a problem.

I had an issue with my front axle. It was not covered in my warranty. They responded with no empathy at all. I’m trying to get in touch with an attorney for a refund before they charge me again.

Our 2014 Nissan Altima's transmission went out. When it was time to get it repaired via our Endurance warranty, we find out that our VIN# was recorded wrong by an Endurance associate. They asked us to submit a pictures of our title with the VIN# and after doing so, they still refuse to honor their warranty. I emailed the information and they are now giving us the run around. Even wrote a new policy with the correct VIN# and now they are asking us to wait 30 days before we use this newly issued contract + have an additional 1k miles on the car. Tell me, how the Sam Hill can we drive a car with the transmission NOT working. Endurance sounds like scammers to me and wouldn't advise anyone to use them for an extended warranty. Truly been an eye opening experience.

They explained everything very well to the point of where I went ahead and put my vehicle with them. The reps were knowledgeable, courteous and polite. It didn't matter if I had asked them several times, they still repeated it.

The representative was pretty good about breaking down what's covered and the prerequisite. We talked about some other companies and he shared some information to me that really opened my eyes. In addition to having fairly a good rapport with the person that I talked to and the benefits, Endurance was a little bit different from what everybody else was offering. They had some extra bells and whistles. It was a good experience.

Signing up was okay. But I've had a hard time finding phone numbers to call them if I needed because they didn't provide a lot. Other than that, they emailed everything to me.

They had a lot of good offers on the warranty but didn't follow through. I had my car serviced and everything was supposed to have been covered on the warranty. They gave me the runaround. First, they said that the mileage on my vehicle didn't match the CARFAX that they pull which is not going to match 'cause the car has been driven. Second, they said I had a different warranty on the car which I didn't. Third, they said they were not gonna cover anything because I put rims on my car. They said, "We can give you a different quote for a different policy with adding the rims. We can quote you a whole different policy, but we're not going to cover anything that you already complained." Also, canceling was very difficult. They sent the paperwork to me and I had to sign it and send it back. I had to wait six weeks to receive a refund.

The rep explained the warranty to me. It covered everything I wanted covered, mainly the engine, drive train, rear end and some of the electrical stuff. He also did a little upgrade on my tire warranty because I knew he was putting aftermarket rims and tires on my car. So, he was helpful with that. The pricing is a little high, but I understand.

As far as registering, I’ve had to call them and ask them some basic questions that I was looking for. They sent me a list of different programs they had. I like their options. The package I got is very good. Signing up was really easy.

I'm looking for a program that could cover the major parts of my used car without me having to come out of my pocket. Endurance has that. I set up coverage with them and that was okay. Making payments was easy too. I just set it up to come out automatically.

This is a purchase of a product that you hope you will never use but for peace of mind, I ended up going with Endurance. I have had nothing but great customer support. The plan I chose is the best I can get for my car.

I bought a warranty for my 4x4, 6 inch lift pick up. My drive shaft broke and they fixed it, the auto center said my tyranny might also be affected. 3 months later tyranny goes our, they send a account estimator. They deny due to modification. Turns out they claim they haven't been billing me for some surcharge suddenly. My truck was never modified and this surcharge just comes up due to tyranny shot...total con job!

Jeremiah answered my questions thoroughly; I have not had any concerns with my policy. Had questions on the length of policy and my questions were answered. It's good to know that our vehicle is covered.

The sign-up with Endurance was fair. However, I ended up in need of some maintenance for my car and it was not a pleasant experience at all. My car was at the dealer for three weeks. It was horrible. I hope I never really have to use this because they're not easy to work with. But it feels good to have something in place.

Working with Endurance has been very good so far. My vehicle started to have check engine problems and they're working on it right now. They're waiting on parts, which have been on backorder.

The sign up process with Endurance was smooth and easy, and I have had a few claims with them. They didn't cover one of the things, but I would still recommend them.

We paid a certain amount to Endurance for a month for three years then we got two extra years for no pay. They're very good at what they say.

Setting up the coverage was quick and easy. They figured out how much I would be paying a month. I was glad to see that. That was another thing that they got back to me pretty quick. I'm a hard person to try to sell something to buy something on the spot. But they have put my mind at ease to be comfortable to pull the trigger and pay for it and buy at that time. The package that they put me in was the highest coverage one that they have. But then when I bought it, they told me that they only cover for five days. What happens if you have something there for after that?

Their plans were reasonable and my signup experience was fair.

The rep was really friendly and gave me a lot of information. Their plan was better than the first one I got. But I just got a letter from them and they're going to be raising prices. So, I have to call.

Brought vehicle to repair shop and had diagnostic completed, insurance company sent out someone to check things out and authorized a repair with a transmission they have instead of completing repair. Promised transmission a week ago and called repair shop and they stated nothing has arrived. Been on phone with Endurance and has been a complete runaround. I would not recommend this Insurance company at all. Excuse after excuse is all we get!

Signing up was seamless. I ended up talking to one person when I got the quote and a different one when I did the sign up. They were both very helpful.

Endurance assured me that they were going to be a good company. It was all in-house, with no third party. I was told that when I got the insurance that I would get one set of free brakes for the lifetime of the contract, and that I had three free oil changes. But when it came time to go and get a free oil change, it's only a credit of $50. I was under the impression it was three free oil changes a year and it's actually just a credit. Then for the brakes, I got the front brakes done for $150 but I only got $140 credit. But I didn't even get the credit because I didn't file a claim yet.

The rep was knowledgeable about everything. Making payments is very easy. I just set up automatic.

Some of my emission control electronics went out. I had the best plan that my vehicle mileage would allow and it didn't cover anything. I immediately decided to just cancel the warranty ‘cause if I was going to have to pay for repairs, there was no point in having a warranty. Other than that, customer service was very good. But all they would tell me was why I needed to keep the warranty 'cause it would cover other stuff. I kept telling them it wasn't covering what I wanted it to cover. All they were interested was the money. They weren't interested in the fact that the warranty didn't help me.

The rep was very good. They were able to make me a good deal on the price per month. It was a little more detailed on the repairs than the other warranty places had offered. Endurance has been really helpful.

They were pretty knowledgeable in everything. The only thing that was confusing was they said they would pay for oil changes. Nowadays, oil changes for that type of car are a little bit more expensive, and they give you $50 back. But it’s about $100 to have to oil change. Also, I didn't like the part where you got to call them and you got to make sure that you tell them where and when you're bringing the car in. Then when you bring it in, you got to call them before they start working on the car. But overall, I was satisfied.

The rep from Endurance was very nice when I was signing up. I didn’t know what I wanted and I was telling her that my girlfriend had it, and I wanted the plan that she had. She looked up everything and that was what she gave me. I wanted to make sure that I was covered as far as the high dollar items that I knew I couldn't come up with funds or I wasn't willing to give up funds if something goes wrong with it.

I took out an extended warranty on my 2013 Subaru Legacy with 123,000 miles on it. It developed a transmission issue when the vehicle had 124000 miles. The repair shop tried to file a claim for me and it was denied because there was a mileage discrepancy on the Carfax. There was a Carfax report from the Subaru dealership at 112,000 miles and the next report was one from a dealership that said 89,000. I talked to the dealership and it showed that there was no work done on that day. I do not ever remember taking it there for an oil change or any other service, except getting nitrogen in the tires. This was not the case. They found the invoice that said wrong miles, with no charge for labor or parts. Carfax removed the mileage. Although it says no mileage on the Carfax, Endurance is still disallowing the claim. They want to rewrite the policy.

The customer service representatives at Endurance were good. Whatever question I had, they answered. They broke it down to how much the warranty will cost. So, everything was smooth. When submitting a claim, they tell you where to take the vehicle, then I give the shop the card. The shop first diagnoses it, calls Endurance to see if the part is covered and gets approval from them to fix it. Endurance is a good company. They're easy to deal with.

My rep was very knowledgeable, helpful, and polite. The cost of my coverage is appropriate and the one-year free maintenance was definitely a perk. I'm looking forward to using it very much so my husband doesn't have to keep changing the oil in our own truck. When we get a few more things paid off, I'm hoping to get a warranty on another vehicle too.

Endurance was great. It was the easiest thing I ever done. I was so pleased with it, and my car got fixed and I got it back. It's a good deal.

Endurance takes care of me, they pay, and it doesn't have to come out of my pocket. But I got a lot of dislikes. The most recent claim I had was when I had four injectors replaced. They wouldn't cover one of them because I had it replaced six to eight months prior to that because it was faulty. They said it's under warranty and I need to take it to whoever put it in. But it was on the West Coast and I live in Florida now. I'm not driving 3,000 miles on a truck that's limping along because it needs four injectors replaced to get one cover. It really irritated me and I had to pay $500 for that.

I've had a good experience with Endurance. The sign-up process was alright.

I like Endurance, so far. The signup process was simple. The customer service reps do their best. I dropped my car in the dealership, and the first service was okay. But with the second service, the service department said, "Oh, the Endurance reject most of the service request because the part is so expensive." I had to deal with the dealer, pay the diagnostic fee, and then I brought my car to another dealer and talked to the customer service. They explained to me that they may have a chance to not guarantee to pay for original parts. They're not taking the third-party part. So, I had a lot of complicated process to fix the problem.

I AM BEING SCAMMED! This company is listed as Endurance Dealer Services which is also Endurance Warranty located in Northbrook, IL. I have paid in full for their services and have a supposed 3 years coverage or 120000 miles left. l attempted to use my paid for services to get my vehicle fixed. Endurance Dealer Services wrote down my mileage incorrectly which was off by less than 200 miles. Mind you my car is covered for up to 120,000 miles and my vehicle is only at 70,000 miles. I reached out to Endurance to cover my vehicle repairs but my filed claim was denied.

My car was having problems so I brought it to the dealership. Endurance handled the claim for that properly. I had a pretty good experience with them.

The representatives and the interaction I had when I didn't need the warranty wasn't the best. It makes me feel a little nervous as far as if something goes wrong with my car. It's great whenever I'm paying for it and the moment I need something, everybody tries to fight me on it. I still end up having to come out of pocket $1,000 to fix my car because Endurance didn't want to cover the cost. I ended up paying $994 instead of $100 because they said, “Oh well, this is the maximum that we can do for that.” It was a coverable repair, except that they wouldn't cover the whole cost. So, I had to pay $1,000 and wait on my car. I had to rent a car for four days waiting on somebody to make a decision about it.

We bought Endurance car warranty approximately 4 months. Earlier this month we had some concerns with the internal engine components with their Jeep Grand Cherokee. We took it to the shop. They diagnosed the problem then Endurance send out an inspector check out What the shop found. From the day the inspector came out to the denial that's about a week. Their reason for the denial was we didn't have enough oil change records should we change the oil. 3 oil changes prior. I was doing The oil changes myself at home. Then we got busy so my wife Taking the Jeep to grease monkey to have the oil changes done.

I liked Endurance's price and coverage. Two months ago, I had to have the AC blower motor replaced. The claims process went fine. My dealership handled it. Endurance paid for it.

I had the actuator motor for the heater on my truck repaired. I filed the claim and Endurance paid their part. Back when I got this service, though, I was told my part would be $100. When I went to pick up my truck, it cost me 175. I called Endurance and asked them what was the deal on the 100 and why I had to pay more. Customer service was fine. They just said they had a set rate to pay, which was 700. I went back to the repair place and told them that Endurance had a set rate to pay, and if they accepted that, then that should have been it. They said, "Well, we have our set rate too." They took Endurance's money, then added whatever the difference was to me. I didn't like that at all.

They've been there every time I've needed them. They're an awesome company. I had a claim on my rear axle and they fixed that for me. Also, they had to come and charge my battery and that went really well. It was free. I've also called them because I had to switch my card number because my debit card was compromised and everything went smooth. Everything was really good with them. I like them. They're worth the money.

Everything went fine with my claim. Something was loose in the transmission. The car was in the shop for a week. They had to wait for the adjuster from Endurance to come in and do what they did. And once they did everything, everything went fine. The process was great. I have a few more years with Endurance. I'm satisfied.

It takes a couple of business days for the adjuster to get there. I had to wait. And getting a spare car from dealer, they’re always backed up. Also, Endurance didn't wanna go with a brand new part. So, they used a refurbished one. They installed it but it was still faulty. So, they had to remove it.

Once Endurance figured out what was going on from the dealer, that was back and forth for three days. It took them three days to have somebody come out and actually look at and see whether it's a warranty part. But I had to send them paper saying that I had my last three oil changes. They were trying to figure out how not have to pay to get my vehicle fixed, which wasn't what I was thinking. I was thinking it would be something easy that they say, "Yeah. The dealership say this is done. It's a warranty issue. Okay." But it didn't. I was without a vehicle actually for almost four weeks. I like that they actually paid. It just took so long.

So far, my experience with Endurance has been wonderful. As far as the customer service side, it has been awesome. They always stay in contact with the dealership. They pay for the things that they need. I'm very satisfied. You should get them if you have a vehicle. They're good.

I found Endurance and checked it with a dealership. The guy there said they work with Endurance all the time and they are good. When I had a ticking noise coming from the engine, I brought it into the shop. I have a membership card from Endurance and I was told to bring that in as well. They handled everything from there. The shop took apart whatever they needed to and found out what the problem was. It's a common problem in that vehicle from what I gather.

I've had one claim with Endurance and it was fine, but it was extremely slow. It took three weeks to get it approved. But so far, my experience with them has been good.

When I researched Endurance, they seemed the best fit for me. I've been using them for a number of years and they've never let me down. I needed my cam phasers replaced so I took my car to the dealer and they contacted Endurance. The adjuster was out in about 72 hrs. It took a week and the car's running great now.

Endurance has been good. I've used it a couple of times. They’ve replaced my transmission. It was a positive experience.

Our truck had a transmission problem, and the technicians took care of it. It was just a couple of days, and it's fine now.

I was hesitant to get an auto warranty after hearing so many bad experiences. After getting the details, Endurance is a good choice for me. Very low deductible and my dealership works with Endurance. So far, I’m happy.

Everything was seamless with the signup process. They got information from me and I uploaded some documents for my vehicle. I've referred a couple of guys to them already.

I picked the best policy and since I had Endurance, they did two jobs on my car but you can get that on any kind of warranty plan. But when it came down to the big jobs, it was denied. I had to spend $3,000 beginning of December and fixed the car. I almost cut the plan off. When my car had the first oil leak, it was the oil pan and they approved and fixed it. They also approved the leak from the fuel pump. But you can get those two approved on any plan. Then I had my gasket oil leak and when I put the car into the BMW dealer, they told me that I had a misfire and the fuel injector went out. I called it in and Endurance denied it. I said, "Why is it denied? It's covered. It's right here." But they denied it because they considered it as wear and tear. But it was not.

Up until my very last claim, Endurance's claims process was awesome. But with this last claim, it has been a bit of a turbulent ride with them. I was told by one representative that the issue is covered by how the policy is written. Then when I spoke to another agent she said, "No, this is not covered." I was trying to explain to the lady that I know what I am talking about and a cylinder head cover and a valve cover are the same things. She said, “No, they're not,” and she was trying to argue back and forth with me. I was like, “I don't have time for this.”

I'm really disgusted with my recent claim. My intake manifold is cracked and it’s saying it was due to the PCV valve. The manifold is covered under the warranty but the dealership said that the PCV valve did not cause the manifold to mess up. The PCV valve is inside the manifold, so it's not a separate part but Endurance won't cover it because it's saying that the PCV valve failed. But the manifold actually failed due to the crack - it caused all that to fail because it’s not a separate part. I’m gonna have to fight it. I don’t have $1,200 and my car has been sitting there since the 19th of November. Other than that, Endurance has taken care of my other claims.

Have no opinion as to service, have not have a claim. Sign up process was fine. Did have to make additional call to get my final contract sent to me. Contract did confirm the coverages quoted by the phone representative.

The experience with them was great. But they said I was gonna get some identification cards in the mail. I never got those. They were supposed to email me the policies and I never got those either. They took two payments already, so it has been at least eight weeks But other than that, talking to the person I signed up with was great.

The sign-up process with Endurance was easy and I’ve been with them for two months.

The signup process with Endurance is reasonable. It's nice to know that if you have a problem, there's someone there that's going to help you to figure it out.

I signed up for Endurance. But since then, I really dwelled into their contract a little deeper and I talked to a few garages and dealers. They're not happy with Endurance. Apparently, all they do is try to deny the claims and they're slow to pay the facilities. They take so long to approve a claim, if they even approve it. They don't want to pay the labor prices that the garages are quoting. It seems like Endurance's main goal is to not pay a claim.

You will pay them and they will keep your money and cancel you when you have a claim. Very BAD and Consumer Affairs helps them every chance they get. Good pair if you want to get robbed. They are real friendly to get you started and take your money.

Once a BMW breaks, and it's approaching 100,000 miles, it's over because whatever they have to fix becomes expensive. I'm planning to drive the car for a while. The car is still running fine but if I go for the repairs and they don't have coverage, the out-of-pocket expenses will be a lot. I wanted to make sure that if I go to BMW, they will take the coverage with Endurance. I checked with BMW and they said yes. The rep From Endurance was amazing. He was very patient and took time to answer my questions.

Considering the expense to work on the vehicle, having Endurance Auto Warranty is valuable.

I have not had an opportunity to use this insurance yet. But I hope it will work as well as you advertised to be, I will be very disappointed if it is not as good as your TV advertisement claimed it to be.

The Endurance rep was knowledgeable on what he was selling. But the print is so small. I can't figure it out sometimes. The rep explained it to me and I asked him questions if certain things were covered. He said, yes and so forth. I get what I pay for.

I wanted all electric, bumper-to-bumper, the engine, transmission, windows, seats. Speaking with the rep was good. It went quick. The only thing was I had called in and asked for a hard copy because I deleted my copy on my phone. I would recommend Endurance Auto Warranty to someone.

I originally was sold a policy that didn’t even cover my car. When you give the vin number, they can see exactly what model your car is. Mine is a 2013 Kia optima sxl which has a factory installed turbo engine. The policy I was sold did not cover the turbo including seals and gaskets even though I was told the policy I was getting was enough for my vehicle.

With Endurance, I don't have to pay huge amounts of out of pocket cost at one time. I figured that it's easier to pay small amounts at one time to pay people back than pay huge amounts at one time. The best benefit Endurance ever has is paying small amounts at one time. You can get a major problem solved. They offer a lot of different opportunities and coverages. Also, the 24/7 towing is a major benefit. You get roadside assistance anytime. When I was signing up, the operator didn't make the signup process hard. My parents are not very familiar with the internet so much, and they understood exactly what the operator was saying. They are friendly for all ages of people to understand.

When I first spoke to the Endurance salesman, he told me everything. It was a really good deal, especially for the vehicle that I own. The price was relatively reasonable for what it was covering. They gave me some free benefits for signing up and getting 12 months of the elite coverage included with it but since then, I've been getting some very confusing correspondence. One said that I wasn't covered and that they couldn't offer it to me at this time. They had a number to call. So, I called them and they said they didn't understand because they said, "It says you have coverage here and everything's up and running." They took my money and they said just disregard it. It must have been just a computer-generated thing by accident.

So far, it's been a great experience with Endurance. The signup process was pretty good. The salesman was good. He was a very nice guy. The only thing is not everything is covered. So, that's not really good.

My wife was in an accident, but it wasn't her fault. The insurance company determined that our vehicle was totaled. I tried to file a claim with Endurance and I was asked for information that I didn't have. It was if I was getting the runaround. So I canceled the policy and never tried to refile the claim. I feel like the same information I gave the insurance companies should have been sufficient. It was a total waste of my time and money. Thanks for nothing Endurance!!!

Signing up for Endurance was fast. We were just waiting for the policy contract. They told us we were gonna receive it in a month and we haven’t received anything.

Endurance came out and said they were going to replace my transmission and being that I got an Audi, they were going to replace my transaxle, my Quattro system, my starter and my alternator. But they were not going to do the electrical, the motherboard nor the navigation systems. I just bought this car, which is used with 68,000 miles on it. It's an Audi, a nice car. But if I got out in Seattle, Washington and the engine goes out, I want a new engine. I don't want any messing around nor pissing around. What Endurance is doing is they're gonna replace the engine and while I'm down, they're going to give me so much money for a hotel. They're also going to give me a rental car so I can see the sights while my car is being fixed. So, that was a sweet deal, a little more money.

The reps answer questions just fine. I called the rep two weeks ago and let her know my light was coming on. She told me that I could have my car taken and have the mechanics see it. Also, even if I want to sell my vehicle, I can just transfer the Endurance to them and keep it going. I would just figure out what I want to do.

Endurance was a good company to go with. It looked to be the most practical and the price was better than most. Their website could be better. It wasn't as user-friendly as I would have thought. Other than that, my sign-up experience was okay.

I contacted Endurance warranty multiple times to enhance my warranty for my vehicle towards the end of September and left multiple messages. I did receive a callback on 10/13 from Mr. Nauman ** and spoke with him about enhancing my warranty. He advised me based on the type of vehicle I had and the mileage that my warranty was sufficient for the car I had and that there wasn't any other warranty available that would enhance what I had, and that coverage is optimal. I asked for a copy of my warranty as things had changed and I was no longer able to login on their site to review my warranty, so he emailed mine.

The person that took my call was so helpful and he did a wonderful job. He explained everything three times and made me understand. I recommend that others get Endurance.

Endurance's customer service is great. I have the warranty for my Dodge Durango. I just wish that my battery would be covered in case it goes dead and I need a replacement. Other than that, everything is fine.

The signup process was fairly easy and I enjoyed it. I spoke to a representative and he was amazing, especially in detailing each package for me. I learned a little bit more about some of the other packages and he made it real easy for me to make a choice.

I called Endurance and a gentleman told me he'd call me back. Two days later, a lady called me back and said since I was trying to do both cars, they'd give me a discounted the price. It ended up costing me $144 for each car a month. They said, “You pay for three years and you get five years coverage.” I am quite satisfied with Endurance. My car was in the shop for two weeks but that was not Endurance's problem. It was getting parts in. I have to try to get an invoice from Hertz then submit that to get paid back for the rental. They told me it was 30 bucks a day for five days max. They were very forthcoming about making me know that it was for five days.

I'm disappointed with Endurance. I had taken my car to the shop. I'm getting ready to take it to another shop now ‘cause I wasn't satisfied with the one that I took it to. They suggested that I needed engine put in the car. Endurance said that they wouldn't put in an engine because that was not what was showing what was wrong at that time. They could only do what was broken. I asked the lady, “If it needed the whole engine, what happens if something else breaks down?” She said, “You’ll just take it back to the shop, and we'll fix that thing.” To me, that bites off your nose to spite your face. You end up paying more out. My car was in in October. Now, something else is wrong with my car.

I never heard of Endurance until I saw it on TV. I was really skeptical but I went and did it. Signing up with Endurance did not take a long time. They got the miles on the car and the VIN. They have a 1,000-mile policy. Everything was okay far as the process. But I'm worried. What if something happens, how will the process go? Other than that, they were courteous and professional. I felt comfortable doing the warranty. I just made my second payment a couple of days ago.

They refuse to fix my car. Their inspector that came out said that, "Oh transmissions don't just go bad." They said I knew about it in advance. Freaking ridiculous. I've never heard such absurd garbage before. Every transmission I ever had that went bad just stopped working. They just don't want to pay to get it fixed even though contractually they're obligated to.

Endurance contacted me and the rep gave me a deal that was better than what I had so I signed up with them. But when I had a claim, it took time for a person to go there and inspect it. And they didn't cover the whole thing. I still had to pay half of it. That was a surprise to me.

I looked into Endurance and thought it was neat that they gave you oil changes and $100 towards a battery. They give a lot more things. The price was 143 for the first month and 123 after that. That was pretty good insurance. Their rep was very good and knowledgeable. He answered any questions that I had. The only thing that I didn't see was you have to wait 1,000 miles beforehand. I read that in the warranty afterward and that was fine. On the whole, the signup process was very smooth. I had a very good experience and I've told people about Endurance.

My experience with them went fine. I'm happy with them so far. I had to have a transmission replaced and it took longer than I expected, but I got it done.

Leon, the rep from Endurance, was absolutely wonderful. It’s just I found another company through my bank that was much cheaper. I don't have a deductible amount, which was why I changed.

Endurance offers a lot of amenities with its package. I also like the fact that I don't have to pay a lot for a copay. They have great customer service too. I have the warranty for my 2010 Lincoln MKX. Everything went well. I have recommended Endurance to someone and they already got a policy set up with them.

The process went simple to get the coverage. We got to pay upfront, so we've got five years coverage. It was smooth. The guy that I dealt with was a lot of help.

The signup process with Endurance was pretty streamlined and straightforward. Customer service is phenomenal. I would recommend it to a friend and as a matter of fact, I was thinking about putting another one of my vehicles under Endurance.

I had a wonderful sign-up process with Endurance. Their dude took care of me and he stayed patient. He told me policy-wise, it was 1,000 miles and one month. If something goes wrong within that timeframe, I couldn't use the policy.