Endurance Warranty Reviews

The agent from Endurance was great. I was on the website and filled out a form saying that I was interested in getting a quote, and then I got a call less than three minutes after I submitted the form. He explained everything, asked me some questions, and I chose a policy that fit my budget and they gave me the coverage that I needed. It covers the engine, the transmission, and oil changes. It was comprehensive. Endurance has a really easy process. Everything is explained to you. The communication was really good. Even after the call, I received emails right away with what I agreed to with the policy. Then I was given a certain amount of time that if I changed my mind, I can cancel it. Everything was really easy and explained, and it's what I agreed to. Plus, it's affordable.

The signup experience with Endurance was very nice. The person I originally signed with was really friendly and good and answered my questions. I found out the dealership I use is very happy with them. I called the dealership and in fact, they were trying to sell me the policy instead of the person I was talking to, but he had the better deal. So, that was good. I was gonna cancel it. And when I called back, their next person was very nice and kind and reduced the price because I'm a senior. Everybody was good. So, I was happy. They were very informative.

The people from Endurance are really nice to me. The rep I dealt with seemed very knowledgeable. He answered all my questions. Endurance covers my Equinox. It's supposed to cover about everything including brakes and windshield wipers. Most warranty companies don't cover them. That's wear and tear.

Endurance is a good company. The rep did a good job explaining the program to me, how everything worked and what my cost would be. Signing up didn't take a long time and they went through the paperwork with me thoroughly. They made sure that I understood everything. For some months in there, I didn't have to pay and I was impressed with that. The only thing that I didn't like was when I was talking to the Endurance representative, he said they don't use used parts on the car, but on the TV, it says so. I don't know what to believe. I told the rep that I chose Endurance over another provider because that provider said that they use refurbished parts and I don't like that.

I was given a lot of information when I signed up. The rep answered my questions and was willing to be patient with me. Endurance has three tiers and I went with the second one. I already got one friend sign up with them too. The only thing is they have a sister pay system. I can't pay through the app. I have to go to the app to go to somewhere else. I want an easier way where I do not have to go to another person to pay.

Everything went well. It was better than the second time they called. They sent me a book with a card which made it real easy. It's a good program.

I've never had to use Endurance Auto Warranty, but if you want quality and friendly customer service, go with them. Their rep was very nice and understanding. She was a supervisor over making the quotes. I was gonna leave the company for another, but she recommended me to go on Google and check out the reviews. That's what I did, and I decided to stay. I live on a fixed income. She didn't know why my bill was that high. They didn't offer me anything at first. That was the reason why I wanted to go to another warranty company. I would pay $136 and when I signed up for it, there was no asking me about my driver record. They just gave me a price and I went with it.

Whatever I paid to sign up with Endurance Auto Warranty was cheaper. And they were friendly and helpful. I said, “Let me just think about this.” The rep said, “Here's my direct number. You can call me or I'll call you back at a certain time.” He worked with me and explained what was going on. Instead of saying, “Would you rather her have big car repairs?” he was, “I understand that you'd want her protected.” Concerned, caring. I couldn't ask for any better service. I wanted to set the payments up online so I could pay. Endurance sent me the thing about Mepco. I called to make the first payment. They took the payment over the phone, but they walked me through setting it up so I could do it online now. I've been very pleased.

I'm in the automotive business and I saw Endurance through other customers who had them in the past. And every time I call a claim for them, they're pretty good about dealing with them. They're easy to deal with. So I bought it for my personal use. My very first claim was because the AC was not blowing air out of the AC vents. Recently, my claim was for maintenance. The claim process was easy. It was nice. I didn't know I had maintenance help, so I did brakes on my own through the store not knowing that they would help out if I needed brakes. There was one claim that was declined. My door was making some popping noise, and they told me someone hung it. I said, “No, I called you, told you about it, but I bought the truck that way. It’s always popped and I thought it was something else.” But that was the only thing that had been declined, and I let it go. It’s no big deal. It's $100 to get fixed. But their coverage is good. I like it.

The rep was very knowledgeable of the product. They told me that I would deal directly with in-house. However, they didn't tell me anything about mileage before the policy could take into effect.

Endurance's price was a little expensive but it was very easy to sign up with them. I would tell my friends to do it, too. Their rep was very professional and explained everything.

I'm not sure how all of this works. I figured it was time to protect myself from a car that was notorious for breaking down. I found Endurance and spoke with a rep (Demetri) and when I told him I needed to speak with my husband later that evening so we could talk about it. The quote and price were as good as garbage if I hung up without signing up. In my book that is a red flag. I read the reviews and I am certain that the insurance is reputable for the most part. I see a lot of discrepancies on what is all covered otherwise mostly satisfied customers. I don't ever want to be forced to make a decision like that prior to communication I needed to have first. It's bad business.

The reps were helpful when we signed up with Endurance. Everything was explained pretty good. We're happy so far with our package. Roadside assistance was included but there wasn’t anything said about the rental car while our car was being repaired, although I thought that was included. It also included our backup camera that was shot and that was covered.

Commercial say regardless of miles they can warranty it, either it is or it isn’t. This is not a true statement and should be changed. Misleading claims, will not use them for any of my vehicles. The person on the phone was pleasant. One star for (zero if I could) for not living up to their ad, 5 for the person who I spoke with

They gave a good deal. I was happy with the price. The highlight of it was that I would pay a pretty significant amount upfront, a little over a year's worth of premiums, but it would last for about five years and it was transferable. So far, I'm fully satisfied.

I've had Endurance for a long time. This is not my first rodeo with them. I had it before for about five years when I had a Nissan Quest. They stand up to their reputation. I just got them back again the year before last year. I haven't run into a problem yet.

The signup process on the phone was straightforward. I asked what the policy covered and how long it would take. For instance, "Would it be right away? If I get it today and I take my vehicle in tomorrow and they found some problem with it, will it be covered?" Endurance said no. I have to wait a certain amount of time or surpass a certain amount of mileage and it wouldn't cover any pre-existing problems. They explained to me when the policy would be started, for any type of repairs, what it covered, and the different options and payments. The reps were thorough. They wanted to see if I was a vet or if I was over a certain age, I can get reduced payments or at least a coupon special. They also asked questions like my current mileage and if I do upkeep on my vehicle.

I like that Endurance is US-based with their customer service because I have had to call back and that's important to me. The gentleman I dealt with was very helpful and easy to understand. We discussed what was covered and the price. He was very professional. I was very happy with him. Overall, it was a painless experience. All my questions were answered.

It was really easy signing up with Endurance. It was done in a matter of a day. I like that if you have met an accident, you’ll be given a rental. I'm very satisfied. Three times, I submitted claims for my car and there was no headache. They said they needed a certain part, and I just told the lady to call and it was done in no time. I got my car to go home in less than two hours.

The reps explained the process as far as signing up and when I asked questions on when the warranty can be used, they explained everything. I was satisfied with the explanations and after a while of talking, I decided to sign up. The customer service rep didn't pressure me into doing something I didn't wanna do. He didn't hesitate to answer my questions if I had to stop him in the middle. I said I wanna know that now and that I may forget the question by the time he finished. My sister, at one time, had Endurance on a vehicle she had and was satisfied with it. Somebody hit her in the rear and totaled that car. So, the car she got after that still had a manufacturer's warranty on it. But overall, she was satisfied. So, I had talked to her too before I decided.

When I was trying to sign up, I was having problems with something but that's been resolved. The rep explained things to me, gave me the rundown, how much is the coverage and what is covered.

I called Endurance and spoke with an agent who told me she could get me a veteran discount at a reduced rate. When I called again, I got another agent on the phone and he said he was going with what was in the computer, which was what we put in there initially. He wouldn’t give me the reduced rate and didn’t even bother to look into it. I got the full deal bumper-to-bumper coverage and I'm paying $148. I should get it cheaper than that. It’s a little too steep. I am thinking about calling Endurance if they can give me a reduced rate or a little cheaper package.

Endurance's rep was very good at informing me about the need to have the warranty. I liked him as a salesperson.

The reps were wonderful. They were able to give me the rates that I was looking for, explained to me about the warranty and how things work and made me understand it.

Endurance Auto Warranty's customer service is good as long as I don't miss a payment. I like it so far.

When I made a claim for my lost key fob, the process with Endurance was flawless. I was easily reimbursed. Their customer service is good but they should have a website where you can change and update things on your own. It's unique that you can talk to a person, and I appreciate that but the fact that I can't even change my address without speaking to a person is a little unusual.

When I called Endurance, the reps spoke in a way that they weren't throwing big words at me. It was a clean platform, talking about who they are, what they stand for, and what the policy entails. I set my payments up online, and they send me a statement every month. It's very clear and easy to read. It tells me what I owe and how many more payments before the policy expires. When I take the car for maintenance, there are no issues with Endurance with what they have to pay.

Their customer service was good. The guy called me back and he explained everything and we set everything up. It was painless.

Have had 3 family members on plan and have paid for almost 2 years and first claim on our car they declined because we did not change transmission fluid at 150 000. Be careful using them because they are not consumer friendly. Even though you pay lots of money for policies they will do anything not to pay.

The signup was a good experience. They gave me the best coverage for how many miles I got on my car. It went in effect a month later and it'll last four years.

Bought this policy for the wife’s car for peace of mind. It’s a Toyota and has under 100,000 miles always serviced at the dealer. Three months later took the car into the dealership for a regular oil change, and they found some of the motor mounts and a transmission mount needed to be replaced. They contacted Endurance where their agent abruptly denied the claim. I called Endurance and the agent told me the parts were wearing at the time we bought this warranty three months before therefore they would not cover it. (What?) Are you kidding me? They were wearing when we bought the warranty. I guess they could say that about any part they wanted to!

I purchased this contract over a month ago. At the time I was a customer of Car Shield for many years. I decided to shop around for a better price on our newest cash purchase and decided to give Endurance a try because of the extra benefits (which by the way are also not useful). Fast forward to current day now. My car check engine light came on and I took my car to the dealer to have it look at. I was told that my car has a Oil Leak in the coolant area and that it needed to be replaced. Surely, ENDURANCE would cover the repairs because it is a OIL LEAK in the ENGINE!!! Boy was I WRONG.

Filing a claim with Endurance was easy. It was the deal they said they would do. The dealership where I took my car to dealt with Endurance and everything was taken care of. I also talked with the Endurance reps and they were nice. They're an excellent company.

I purchased my policy in 2021 when my truck reached 100,000 called my dealership and they suggested them because they pay the service when it due. I paid my bill every month never made a claim. So I was pure profit for them. Went to dealership today for a oil change only to find out they canceled me in Dec 2023 because they were unable to charge my CC for the payment. They say they tried to call me. But when they called in May I answered the phone and fixed the issue. So I don't believe they called me at all. As I told the man on the phone I have been a good customer and feel like I am being punished because I have to start over.

Do not waste your money. This is a big scam. They make reasons not to cover parts.... Be aware.... Then if you want to cancel you have to go to a notary to get it canceled. Spend more money.... Harold

They look for loopholes and anything to not honor your warranty, I replaced my valve body on my transmission out of my pocket. 8000 miles later my reverse went out which I filed a claim for and they told the dealership they weren’t paying for it and told me it had prior issues, my valve body isn’t the issue. My reverse gear is, 8000 miles later, anyway I lost Everything dealing with them. They took my money and left me in the cold, just use carshield. At least they buy you a drink before they bend you over.

I was pressured into buying the warranty that day for their "best deal." When I found a better deal, their customer service person was not what I would call exceedingly joyful. I felt pressured to stay. However, even though I could have saved $300 from what I bought from another company, due to the attitude, I took the loss. Customer service is very important!

I am very upset with Endurance and our Secure Plus plan. My mechanic jumped through hoops with multiple Endurance requests with an end result of a $0 payout. After reading the contract, I could not figure out why fuel injectors was not covered because it was not listed in part VIII for Exclusions - What is not covered. I am a repeat customer with Endurance after researching the best extended warranty company but I am now regretting my decision to get an extended warranty. Misleading contracts and loopholes is what give extended warranties such a bad name. I will be canceling my contract with them, never to return again. Extremely upset with Endurance.

Their warranty sucks, I had to put my truck in for a fuel pump replacement. It's a 2014 Dodge 1500 which has a electric pump on the tank so it's not covered (they only cover mechanical pumps). What vehicle after 2000 has a mechanical pump, the towing/roadside service is terrible. They dispatch a tow truck that's over 60 miles away for a tow when I only needed to go ten blocks which first truck never showed up. Had to call back for a second truck. That one was an hour away, (called a friend and towed it myself) had to rent a car for a week then they informed me that since my claim was denied the rental car coverage was also denied, when repairs were done so I'm out of pocket about 1800.00 for repairs and rental car plus out all the money in payments for the warranty.

I called to cancel my policy within 30 days and got a huge run around. Besides being on hold for over 40 minutes, I kept getting sales pitch after sales pitch to keep it. I called twice and to the same thing both times. It was finally cancelled.

How many times do I have to block your spam emails? I have received dozens of spam emails from Endurance over the past week! Each time I block, I get more from different email addresses. Whatever service you're using to advertise for you, STOP!

If all the salesman were like Christopher ** your business would be booming. I hope it is. I just signed up for the coverage and he was excellent in telling you everything and anything you needed to know. Had a good sense of humor, was funny when he needed, just an all around great salesman. Thank you Chris for getting me signed up, and ready to use Endurance when I need. Hopefully not too often. You were great to talk to and appreciate all the help you gave. Many, Many Thanks, Debbie

What a joke. This company is not honorable. I was with Endurance for a few years, paid my fees on time, when my engine went out Endurance refused to do anything about it. They kept coming up with excuses. Do not trust this company. When I asked for a refund they told me the check was in the mail. That was over three weeks ago and still no check. Buyer beware. Hay Car Shield get ahold of me so I can do a commercial for you about Endurance and how they are a joke. I highly do not recommend this company. You can be paying your fees like me and when you need them they will stab you in the back.

This company is scam. I pay like almost $5000 for my BMW warranty. I had brought my car to dealership for fix yesterday. It had several issues. Need to repair. That was none for cover. Even like basic stuffs are not cover at all like water pump, brake, transmission, transfer case. Not even pay with car diagnostic. I paid this warranty for 2 years already and still have 8 payments to go and I never use their warranty and basically, I pay this company for nothing. I had bought some other car warranty before. It would be some issues were cover and some were not cover. I totally understand that. But not like this company, everything's not cover. For introduction, it said it is almost full cover only beside the engine.

I called with questions about my warranty coverage and policy and I am thankful to have the pleasure of speaking with Kayla **. She was awesome! She was kind, helpful, extremely knowledgeable, patient, and was very good at explaining everything in simple terms, giving me a clear understanding of what was, and what wasn't covered. I got off the phone with the confidence to explain it myself, to my wife, who hates leg work. LOL.

This time when I was doing my claim has been Terrible. The claim has been in limbo for over a month. Thankfully the dealership is great and have given me a loaner until my Jeep is repaired. I have never been through anything like this. They told me at first it was maintenance so they would not cover it but the issue was found because the motor had to be torn down. It was nothing visible. The next excuse was that my tires were oversized but my Jeep isn’t even lifted. They have been going back and forth with me and the service manager about the issue because no one said I couldn’t change the tires and that every time I had a repair that I had to have them break the whole car down. I feel like they are just looking for any reason not to pay for the repair and that’s not cool cause I have to pay almost 8k for my Jeep to be up and running and they have had me waiting on the escalation department for two weeks!!!! Never again will I deal with this company!!!!

I really appreciate how helpful they are, they were knowledgeable about services, I would recommend this company to everyone. My experience thus far has been excellent as far as repairs. They took care of everything.

I bought the warranty and then when I needed them for slight repairs they denied it. I cancel it and they gave me hard time to get my money back. I am taking them to the court. Dishonest service, never fall with these people.

Ashley from Endurance was very nice and professional.. Great Job!!!! She read everything on the payment plan. Ask me if there was anything else she could help me with today.. And I could understand what she was saying..

The gentleman did an excellent job explaining what to do, and how to do it if and when I needed to do a claim. He told me a lot of info I had not gotten before. On my policy coverage. I would definitely recommend Endurance. I didn't even know what coverage I had. Great job Rodney!

I am extremely happy today. I called today to cancel because of some medical news and the cost going forward. The customer service representative was able to help me to get a lower price and make Endurance something that I am able to handle financially. I feel so much better now!!

I had an issue with my car's transmission, and I was dreading the potential cost of repairs. However, thanks to my warranty, the entire repair process was seamless. The warranty covered the cost of parts and labor, saving me a significant amount of money.

After signing up with Endurance, I called back and I got my questions answered. Everyone treated me very nicely. So far, they've been very cooperative, very nice, and were very open to questions if I didn't get to understand something.

I like the way Endurance wrote out how their warranty was because I read most of the stuff that was covered and not covered. Recently, my car died out and I had to get it towed in. Endurance did not cover a few things that my dealership wanted to be replaced, which is disappointing. They covered $3,800 and I had to pay almost $2,500 out of pocket. Other than that, the claims process was okay. It took four days for them to approve it as they had to send someone out to the dealership because they weren't understanding it. I also sent them the tow bill because I had to pay upfront for it. I had to get towed to the house first then AAA towed it to the dealership. We'll see if they'll pay for that.

Getting everything set up with Endurance was easy, and their rep was professional. He talked to me well about the policy and what it covered.

The reps answered any questions I had and knew what they were doing.

I made a call to Endurance and spoke with one of their representatives. He thoroughly explained the different packages that they were offering and how much it would cost me monthly in order to get it started. He did not pressure me. Customer service was real nice. They had several packages that I could be able to financially afford. It's pretty much what I needed that looks out for my motor and the transmission and the other things mechanically that's covered under the hood, as far as my tires and brakes.

We weren't happy with the provider we had and we got something in the mail about Endurance. They're the same kind of program but they don't use second and third parties. They handle everything themselves so I chose it. I was very satisfied with getting enrolled and all the information they gave. Also, I have roadside assistance and I can get a loaner if my car is damaged and had to be repaired.

Endurance was very reasonably priced and the reps seemed to answer anything I was concerned with. The customer service was good and I was impressed with it. It was cool.

I would compare trying to get a claim approved with Endurance with pushing a bowling ball up a hill with your nose. Very difficult and painful. I canceled the coverage and I can't even get a refund of 3 months of premiums for a policy I couldn't even use.

The Endurance rep answered my questions and laid things out for me where I can understand it. I made one claim once before, and it was expedited efficiently and without a problem. I just took my truck to my dealership where I bought it brand new, and they said, “Yes, we have dealt with Endurance before and we have no problem.” Sure enough, they got my truck fixed and Endurance paid for their part and I paid my part, and I'm happy.

Today I canceled my car warranty because it was almost done, with only a few more miles left. The woman that helped me cancel the warranty and tried to get me a lower price with more mileage. I wasn't able to and she understood why. She hassle and was very friendly.

Endurance is all right except they don't cover all parts that they advertise. I had to call some time and they quoted me one price and Endurance paid it, but I wound up paying more than my deductible. So, the experience has not been that good because they don't practice what they preach. The latest claim I tried to make was for my sensor, and I was going back and forth with them. They looked it up and they said it's not covered. When you listen to everything, it said it covers most parts, but that part wasn't covered. Also, the backup camera is good. They put the camera in, but I had to pay for the synchronization.

Endurance had good reviews, and so I called and got some estimates. They were willing to negotiate with me on the estimates or get the estimates to get the price. So, I went with them. Signing up was good. Everything was fine. They explained that I need to keep records on my car, and if I had an issue, the company that I will take my car to would have to notify them if it’s okay, or send someone else to look at it before they fix it. The coverage is great.

My car broke down on me on Saturday. I called today and spoke with Tabitha which is on Monday and she gave me the information I needed to call roadside assistance to have my car towed from home to the shop. Roadside assistance came on Saturday and told me from the place where I broke down to my home and they came in a timely fashion so this morning I spoke with Tabitha and she gave me all the information I needed to make it easy to talk with roadside assistance. Once speaking with roadside assistance they also let me know that there's a 72-hour grace period between towing for free services so other than that my experience with Tabitha was excellent. She's very knowledgeable about her job. Thank you.

Endurance gave me a pretty good spiel and I liked it. I signed up for a maintenance contract and it also had repair. The price was worth it. I paid it off and it's still active. And I still have odometer miles in months. So far, I used them at least five times. When I needed a service, they told me to go to the dealer and that when I got in, I should tell the dealership that I have the Endurance warranty. They told me to give them the number and that they'd call in the claim, then they'd give them my information and account number. Afterwards, Endurance said they'd pay for it then the dealership did the work. And then I was on my way. I used the warranty for mostly oil changes but one time, I had a bad tire and Endurance took care of it. They covered it all and I didn't have to pay anything. I haven't had to use the warranty for anything engine-related but I have no doubt that if I did, my experience would be good.

They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for great mechanics. This team is friendly, professional and helpful. Their service level is really top notch and beyond that it's details that make the difference.

The sales rep I talked to was good on selling the warranty. I’d give him a 10 because he went over everything and told me the difference between Endurance and CarShield.

I'm well pleased with Endurance. Their customer service is good. The first claim took about two weeks which was a little slow but the last one that I did was straightforward and accurate. They were right on top of it. They ordered the part and did it. I got my car in less than a week. I was also able to get a car for my wait.

I like Endurance as it's cheaper. They told me what they offered and what it cost, bare bones. However, I pay them $117 a month for extra car insurance, but I never got anything from them stating what they cover. They only texted me that they just renewed the policy.

Endurance has different levels of coverage. The one I ended up getting was like what was on the car before it ran out. It has roadside assistance. If you lost your key fob or your tire's busted, within so many months after you got the coverage, they will cover that.

We had one claim, and Endurance paid for a partial on it. I've only needed to use them once in a couple of years, so the cost versus the need is a little out of balance. We have paid out a lot of money. All in all though, I’d definitely recommend Endurance. It's like having insurance. It's nice to have it there if you need it. We haven't had a need, which is a good thing.

I recently purchased a used vehicle with low mileage, and I was looking to get an extended warranty. I did a research online of the best warranty companies and Endurance came out with the best rating. The signup was professional. It was detailed, and the purchase of the insurance was confirmed to me and sent via email. I was able to print out documentation of the company and the service, what they cover and so forth. My policy goes into effect on April 27th. It covers everything, except wear and tear items like light bulbs, rotors and brakes. As of right now, everything seems to check out okay.

We had some issues because we were told when we got the policy that we would be dealing directly with the rep from Endurance and we found out he signed us up for extra stuff that we didn't want. So we had to go back and forth to get everything straightened out. We got credited but we ended up spending more money to begin with than we should have. He said I would be dealing directly with him and to give him a call if I have anything wrong. And that wasn't the case. He was trying to sell. But once we got everything straightened out, we were fine.

Everything went well with the purchase. I was signed up in the financial office and customer service was very informational and on point. But I have not received anything in the mail yet and it's been at least two weeks.

Endurance's customer service was good. I had to call them about something. I got through right away and I got a very nice person to talk to. I was confused if I was signed up. They gave me a lot of good information.

Working with the Endurance rep went well and wasn't harassing like other companies. He was very helpful and he explained everything to me. I had no questions by the time I signed up for the full coverage and he sent me over the right plan. So far, I'm still going through the waiting period. But I looked over everything and I was very satisfied with my pricing and the services that I will be receiving. Having the warranty makes me feel very confident and I would tell my friends to go with them.

I recently purchased Endurance and the customer service was very nice. They said I could get a refund. My husband wasn't home. I asked the rep, if my husband came home and he wasn't happy, then I might have to cancel.

I was looking for full coverage and the Endurance reps were very helpful. With Endurance, I'm able to manage what I have to pay without it causing me hardship. I haven't had to use it yet, but I believe that if I ever have to use it, it will be okay.

The signup process at Endurance was good. It took a couple of hours and the reps were great.

The transaction went smooth. I had to wait a couple days for the money to show up before I could actually make the purchase but when I made the purchase, everything went smooth.

My car is old and I was looking for full coverage. It was easy to sign up for the contract with Endurance and their rep was fine.

Signing up with Endurance was easy. I was satisfied with the way they handled it.

The Endurance rep I worked with was very helpful. She did a good job. She made sure she explained the coverages, the length and the payment schedules. One of my vehicle has a turbo charger on it and Endurance covers the turbo. The coverage I have is excellent.

The Endurance rep was really good in helping me get the benefits that I needed. She went over everything that I possibly needed. The price that they gave me was excellent too. Everybody else's price is way too high and they're not trying to qualify for what Endurance is offering me. I'm satisfied with my experience with Endurance.

I was very doubtful that the warranty covered as much as it says it does. But the rep explained it very well and answered every question I had. I feel comfortable with the warranty. However, it is very expensive. It is $180.

I was very satisfied with their signing-up process and the rep I worked with was very knowledgeable.

The Endurance rep who helped me was very kind and generous. The warranty worked pretty good when I took my car to the Cadillac place. Also, the Buick place doesn't take anything but Endurance and they've always been good. So I would suggest the warranty to others.

Everything is good. When my battery died, they came right out and jumped me out. That was pretty cool.

I got the coverage for my 2011 Toyota Corolla. I'm satisfied with the price and my experience.

The representative that I spoke to was very nice and helpful. I signed up over the computer. But she gave me all the information that I was looking for over the phone.

I went to the dealership because of a latch on my trunk. Something had gone out on it and I couldn't open my trunk. I told them I got the extended warranty with Endurance and they asked for the phone number. I gave the dealer the number and it was taken care of. Everything worked out and Endurance approved the claim. I just had to pay the deductible amount and I didn't have to do a call back to back or wait for somebody to call me back. It was hassle-free and I would recommend Endurance over and over again.

Endurance has been excellent. The plans are good because I had to replace a computer on my car and they paid everything except for the $100 deductible. I gave the dealer my Endurance information and they contacted Endurance. They set up everything that I needed to have set up. I have the car warranty on our Volkswagen and we're happy with it. They have me covered on anything that happens.

Getting a quote from Endurance was hard. You have to talk to somebody and they won't just give you one online. But it was easy when I talked to somebody over there.

I spoke to a rep over the phone and they went over all the specifics. They charged my credit card and we've had coverage ever since. Endurance is worth it and the system is pretty easy to understand. I'd recommend it.

I called them and getting set up was good. All my questions got answered and I thought it would work out okay. Also, the rep seemed to know what she was talking about.

The Endurance person that I talked to, Kelly, seemed to know a lot about the industry as a whole and what other companies were offering in relation to what they were offering. She was really professional and friendly. I signed up for a warranty for my 2022 Honda Insight and she told me that it includes bumper-to-bumper coverage and some other special things.

I had the best experience with Endurance. They're very dependable, on time with everything and I never had a problem. I referred a lot of my friends to join up with Endurance. Endurance is the best car warranty insurance. This is the best purchase I ever made and I intend to stay with Endurance. Their customer service reps were very knowledgeable, very professional, and made me feel very comfortable. Their people are fantastic. I got one of the best policies. It serves me very well. Endurance is very reliable. They take care of me immediately. You could take your car anywhere. They'll cover it, and the copay is very reasonable.

I like Danica, the spokesperson from Endurance. I told them I wanted my vehicle covered, and they gave me three options, and I took the one I wanted. It's gonna cover stuff that I wanna have covered that my regular car insurance won't take care of, and it'll save me money out of my pocket. Everything was good. Having Endurance is a good thing. You don't wanna have all this expense out of your pocket if something breaks. So, this is the way to take care of it.

The signing up process with Endurance was easy. I've got bumper-to-bumper coverage, including all electronics on my 2021 Ford Expedition. I had one question and a lady called me, and I asked her. She put my question in writing and she wrote me a letter and put my question with an answer in writing. So, I was perfectly happy.

Getting set up with Endurance was very easy. Their reps knew what they were doing. They were very knowledgeable and friendly.

I talked to a guy at Endurance and he was very nice. He went over the policy a couple of times and added some stuff to it, like electronics, and made sure I understood. He was very informative. He took the time to explain everything to me. They did a good job.

Establishing the contract with Endurance was very easy. Their coverage is extremely thorough. I ask a lot of questions, so I called them and was getting clarification on things. There were some exclusions in the policy, so I asked on the other components that were not in the exclusion. They told me that they're not in the exclusions and that they're covered. They provided me information on that. They're pretty easy to work with.

These people are straight as scam artist, they sent me a letter saying that they “‘may not be able to honor the service contract” for my extended vehicle service plan. The only problem is I absolutely don’t have an extended vehicle warranty with them! When I called to see how full of it they’re, the representative tried really hard to pretend that my warranty was through a 3rd party with them, but couldn’t even give the name of this supposed 3rd party company. They attempted to lie to get me to scam me into buying their product.

The rep was very courteous and knowledgeable of what he was talking about. The big thing is if we break down, we can have road service. We can talk to the people and show them the card before we do anything.

I still have three more months on my warranty from another warranty company and I talked to one of the staff managers from Endurance. He gave me a good deal and he’s supposed to take one month off. My old warranty expires in June and he's supposed to take off the May warranty. He left me his email and told me to let him know because I was gonna cancel Endurance. I was gonna start over again. He told me to try to keep it on and he said he'll work with me. But other than that, it's a nice experience so far. The signing up process was great.

Endurance has always taken care of me and my family. I would never have a different company than Endurance! I called for a tow and it was arranged in just minutes. The driver showed up quicker than expected. Thank you Endurance.

I had an ‘08 Ford Expedition Eddie Bauer EL and when something went wrong with it, I used my Endurance warranty. I went to my mechanics who I've had for the last 10-plus years and they called up Endurance. I also spoke to somebody at Endurance and they gave the okay for the work needed on my vehicle. Then, the mechanics fixed it. I paid the thing I was supposed to pay for under the warranty and Endurance fixed everything else. I liked the service and how they help you if anything goes wrong. I now own a 2013 Yukon Denali and when the dealership's warranty lapsed, I went to Endurance again. My friends were thinking about signing up with CarShield but I told them not to do it. I told them to stick with Endurance because they're the best.

I got Endurance, kept it for a month, decided I didn't need it, then decided to come back to it. However, I looked through my package that's offered and it's not giving me the full details of what's covered. The only thing it's telling me that's covered is tires.

I need my car done. It was part of my wheels. The shop thought it would be covered. It was the wheel bearing.. After payment of 2 years with this company the one time I needed a 500 payment, I was declined. I cancel it and I'm with another company who after 30 fixed this.. Don't trust anything you hear. They won't help you in your time of need.

A lady at Endurance named Mahogany was professional. Endurance is the one to go with. I also had them on a new car.

I’m satisfied with Endurance. Everything has worked out well. They told me what I had to pay and what was gonna be done. I'd just pay the $100 deductible and they'd fix my car. Everything is covered.

I was requested to provide my email address for a quote. At the providing it I was next advised to provide my name and phone number and when I did received and the message immediately that a specialist would be calling me about my request. This is not what I requested no wanted to deal with. Specialist is AKA salesman. What a deceptive way of doing business

I found out that my vehicle had been totaled in an accident before I purchased it, therefore could not be covered by the extended warranty. I had already paid the deposit and 1 monthly payment. Sheena in customer service, was very helpful and professional. She made me feel like I was family and she understood my issue. I was credited the deposit and payment. Ms. Sheena could teach classes on good customer service. Thank you for having her on your team.

Rodney helped me with a card situation very quickly and from his voice I could tell he had a friendly smile. I had my card compromised so I wasn't having the best of days. Thank you Rodney for making it just a little bit better.❣️ Customer service is crucial to any business and he did a great job.

Do not purchase a Endurance Auto Warranty. This has by far been the worst extended warranty experience I have ever had. I paid $3000 12 months ago when I purchased a vehicle for my 16 year old grandson. I was told by Zee from Endurance that they will not cover an issue we are having with the engine on the 2014 Jeep. The inspector when he arrived at the vehicle got poor information from whoever he talked to. I found out from the service manager Mike that he never told the inspector the upper radiator hose had blown causing it to overheat. Zee told me the report says the upper radiator hose blew and caused the engine to overheat, That is not the case. The following is why we took the vehicle in for service.

Tumeka is awesome and professional. She answered all of my questions. She also wished me well, because I was feeling under the weather and you could hear it in my voice. She answered the phone very polite and identified herself. I was very pleased at the end of the conversation.

I want to give a better rating BUT Endurance earned this! I had a 2012 Ford Focus automatic transmission failure. This was a factory auto trans that is sealed and required no maintenance. It does have an internal clutch that failed and Endurance would not pay any part of the repair because it was a clutch which is a wearable part. Cost me $2500. I will not renew my coverage. Read the contract!!!!!

Tabitha made it fast and easy and very helpful and I really appreciate it. She also reviewed everything with me to make sure I understood. She was very accommodating with my date as well which I really needed.

PLEASE save yourself the trouble, time, and expense - DO NOT sign with Endurance! After researching, I chose Endurance because they supposedly cover higher mileage cars, and I have a special needs child, so keeping our ride secure is top priority. Everything was great when it came to the process of signing on/getting our money. But that is where the great customer service ended! After over a year, I had my 1st claim, and it was trouble from the start. 1st I was denied on the phone "because of rust"; called the shop and they said there was NO RUST. Also, what company who handles older vehicles should deny because of some rust - wouldn't most older cars have some? Lame! But I digress, as there was no rust on my car. Had the mechanic call Endurance and explain this, and Endurance then claimed that they require the submission from mechanic to be on company letterhead, so they complied with that as well.

I have Endurance Auto Warranty where if a car broke down, I would be able to use it. It's available. They are patient and polite, and they let me know. One time I called to find out how much more I had to pay on the extended warranty. They gave me the time that I would finish paying for it. They told me it was good up to 2027.

The rep gave me details about the policy, the packages I was getting, and the best price for me. He worked with me on the pricing. When I didn't have enough money, he cut it down to fit my price budget. He broke details down for me about my claim, the 30 days, and that I may have to do the 1,000 miles before I made my claim. And if I had any questions with him, I could always give him a call. He helped me. He told me I could call him back and think about it. He told me that they were gonna make sure that I was okay, which was what made me get the warranty with this company. And I love him for making me feeling more comfortable. Endurance has a good rating on their policy and they are a good company to work with in getting a warranty with cars than anything else.

I like that Endurance doesn't sell their works. I would tell others to go ahead and try it.

I've had Endurance twice before from different vehicles and I've always had good service. So I called up Endurance and told them I needed a policy for my new car. The rate went up from the last time a good bit but it's along the same line as the rest.

Endurance is a good company. I like what the guy introduced me to. He told me what's covered under the policy.

I've stayed with Endurance all these years. I did a claim on a transmission in one of the cars that I used to have. The process went like it was supposed to have went.

The reps were professional and to the point. They didn't waste a lot of time. Overall, Endurance had a better price and a little bit better service.

I called another company first but they were quite expensive. So I called Endurance and talked to a guy there. He quoted me a price and even though it was cheaper than the other place, I couldn't afford to pay that kind of money. So he had me talk to the manager and he reduced it to 120 every month. But they disappointed me two days ago. The rep told me that the whole car was covered. I went to the dealership the other day because the backup camera on my car wasn't working. The dealership was gonna charge me $995 for that. So I had them call Endurance and lo and behold, it was not covered because I don't have the tech support for my camera and radio. But I'm covered for my harness and everything else.

I was comparing different companies and to me, it looked like Endurance was one of the better companies. So I got a quote, I liked it and I signed up. Endurance covered more items that were important. I was happy with my policy, but then they came out with a better one, which included maintenance and more broader coverage, and they allowed me to switch. They made it very easy for me to upgrade. I used the service at only one dealership and I'm 100% satisfied with Endurance. It's worth it.

I have full coverage with Endurance and signing up with them was very easy. They told me exactly what was covered and all about Endurance. They charged me 36 payments and on the 37th month, I called and said they didn't take it out. But the lady said I have paid in full. One time, my car's battery died. I submitted a claim and my experience was great. It was in my garage and I was facing front out. But my street is on a hill and they couldn't put the flatbed in my driveway to pull the car out. But somehow they managed to charge my battery then the gentleman with the tow truck said to take my car to a local shop and they would provide me with a new battery. He told me not to turn it off and he followed me all the way there. He arranged for them to come out with the battery then he took out the dead battery, and put in the new one. And I was on my way. It cost me $9.

I called Endurance and they got information about the vehicle that I wanted covered. They shared the various options and based off the information I gave them, they advised me on what they thought the best option was. They said that I was eligible for the new car coverage because the truck was so new. The options that they told me about sounded good to me so I went ahead with it. I have another vehicle that is under warranty right now but it's gonna be coming up due to that I plan on finding out what Endurance can do for me on that one too.

I've checked my email and I've asked Endurance about my copy of the warranty. I was told the last time they would put it in the mail and that I'd get it within five days in two weeks. But I've never received a copy of the warranty. Other than that, signing up with them was relatively easy and my experience has been good. My coverage comes with roadside assistance but not the oil changes.

Endurance asked me some questions and I answered all their questions. My automobile insurance has free towing and if I get locked out, they can take care of that for me. I have two cars that I have Endurance for and if the subject is brought up, I would put a plug in for Endurance.

The rep that I dealt with was very knowledgeable about the warranty situation. Plus he was pleasant to speak to and very cordial, and I like that. My experience was absolutely wonderful. Endurance was great. They definitely do what they say they're gonna do. When I filed a claim, it was covered and the process was painless. The place where I went to contacted Endurance. I gave them all the information and they followed through with it and there was no problem.

Endurance seemed like they had a better price and they covered more. The rep that I talked was very friendly. It's good coverage. It's a little pricey, but it's better to pay $105 than pay $3,000.

The renewal program turned out to be a cluster with the different people I spoke to. It took me three times to get it right because I kept on getting different stories from different people. The pricing is a shell game so it was very hard to say what the actual pricing was that I wanted to know. The first time, I told them I wanted to renew the policy I had and they said, "That's great. This is the lowest cost we have." I got to looking at it and it didn't cover what I had in the policy that was expiring, specifically seals and gaskets. It was a named component policy rather than all components except what's excluded. I called back and got that fixed. Then I got a call from somebody asking if I was ready to renew my policy. I told them I'd already done that and they were surprised that I had. I wound up getting a policy, supposedly, that was $200 less and implemented a payment plan, but I haven't seen anything on that other than the declarations page.

The signing-up process with Endurance was good and I liked their coverage. Their customer service was also very professional and nice.

Endurance covers my 2013 Hyundai. It covers what I needed it to cover. When I was signing up, there was a short waiting period, and that makes sense so someone is not signing up a car that's dead or has pre-existing conditions. Signing up was really easy.

I went with Endurance because it was a good deal, but it really isn't. I've had issues already with them. I was about to cancel my policy because I didn't wait for the full 30 days and my car was knocking. They said it was because I didn't wait till 30 days, they couldn't do anything for me. And that was even after I waited 30 days. My car has reached 121,000. That was what the lady said on the phone, I gotta reach 121,000. They didn't tell me that was part of the agreement. They told me it was a previous damage or previous user because I didn't wait 30 days. But the reason why I bought the insurance is because I knew this car is gonna have problems.

My Honda Civic is covered by Endurance. They offered a couple of different packages that I can look at, and I got a modified version of the first one. The reps were helpful, they knew their business, and there were no problems. Getting signed up was an easy-flowing-type operation.

I had a gentleman call me from Endurance and he was persuasive but not overly pushy. He was very nice on the phone, and he took time to answer all my questions, then we came to an agreement. He offered me several different packages, and I took the best one he had. I'd tell people that Endurance is the one to go with.

I have recommended Endurance to people. It's easy to get. All you gotta do is go online and get it started. It covers everything that a warranty from a dealership covers such as transmission, drivetrain, motors. Brakes are not covered which I understand. That's part of my maintenance.

The coverage and the cost sounded good, so we went with Endurance. The reps were very nice, and everything's been fine.

It was easy to sign up with Endurance. My husband had it on his car for a few years, and when my plan ended on my car, I called his provider and joined it. The rep offered me a plan for a bit more a month but with better benefits, and I took it. It has roadside assistance, and it took effect 30 days after I signed up or 1,000 miles. I was really impressed that I was only with Endurance for a couple of months and they already approved a claim to fix the fuel pump on my car. I was without my car for just two days, and they offer a rental, but I didn't need it. It was good, 'cause it's fixed already, and I haven't had any more problems. I already recommended Endurance to two people. I told my daughter first to definitely get a warranty on her car.

Endurance's customer service was great. I never got a contract through them, but I was able to get it, then I printed it out. It was good. A couple months ago, my car was in the shop for two days. The communication from the shop was beautiful. They took care of it and put a claim in. I haven't heard anything since then, so I'm assuming that they got their money.

The sign-up process went good. The reps answered all my questions, and pricing wasn't too bad. I'd tell people to go for Endurance. I had the extended warranty on a Toyota Yaris, then I called them back a month later and switched it over to the Nissan Cube. They did it right away, and it worked good. The cost went up a bit, but the extended warranty covers almost everything. My main concern was it covering the transmission 'cause Nissan has questionable CVTs.

Endurance is way better than the other company that I had and people should go to them. The rep answered all my questions. When I filed a claim, it went smoothly.

I purchased Endurance a year and a half ago and had a claim six months ago. They had to ship the transmission from someplace and they told me that I had to pay for the shipping, which was $300. But other than that, everything went smoothly with my transmission claim.

Signing up with Endurance was fairly easy. The biggest thing I wanted to see was exactly what was covered and what was not. And that was an easy email straight to me. The other question was the payment method, if it was something that could be done in monthly payments or just one lump sum. All my maintenance gets done through the dealership. So that's another reason I bought the warranty, because as long as I get everything done for the manufacturer's recommendations, everything is covered. They're also the most reasonably priced and they have the best coverage.

Signing up with Endurance was simple and easy. I submitted an inquiry online, and someone called me back and walked me through the process. So, it was good. I ended up getting the policy on two cars, but one is older than the other. The policy that I got included everything, like oil changes and tires. But the other one didn't even come close so, I was impressed. Plus, Endurance was in Chicago. I'm sure they have many connections with local dealerships, mechanics, and car oil places. So, it's great. That was the selling point for me other than the reviews that I saw online.