Endurance Warranty Reviews

If I could rate a 0 I would. You pay all this money and when something happens, they use every excuse to not pay. The person they send to look at the vehicle knows nothing about vehicles so you are screwed with the bill. Would not recommend.

I have been an Endurance customer since October 2023. I filed my first claim in May 2024, and after being without my car for 6 weeks and paying for a rental car out of pocket even though I specifically asked when purchasing my policy that I wanted car rental coverage when I would be without transportation and assured I would be covered. I was not! I was told my vehicle needed to be in the shop worked on a total of 8 hours a day to have a rental paid for that day. It took 3 and half weeks for an adjuster to come out and evaluate the issue when the vehicle was all prepared per their instructions and ready for them to view it. Mind you, I was still paying out of pocket for a rental when they were dragging their feet to do their job.

I had the supreme policy and was told I would pay $108 which was a good price to cover everything. But when I got the paperwork in, it was $155, which was above my budget. I called Endurance and cancelled the policy. I was told I’d get my money back because it hasn't been 30 days but I'm very dissatisfied because they said they couldn't give me my money back.

I bought my son a car and his car came with an extended warranty. I forgot about my daughter's car. I got online and started looking up different extended warranty programs. I looked at the reviews as far as what people had to say about Endurance and I liked the reviews that I've seen. I gave them a call. The sign-up process was very easy. There weren't a whole lot of extra questions. I had all my information. The gentleman I talked to gave me a good explanation of how the process works and how to file a claim if I needed to, and then we set up my automatic withdrawal, which is nice ‘cause we know we all forget sometimes. It was a great experience. I got an email of the policy. But I wish I had a little cheat sheet card with my policy number on it that could go into my wallet. I think that would be helpful.

I purchased the warranty and decided to cancel a few months later because I traded my car in. I called to cancel. The salesperson told me I needed to get this notarized to cancel. I did it all on the same day, scanned all information and was told 4-6 weeks for a prorated refund. I called and each time they said the refund is on its way. Today I spoke with a gentleman who said someone didn’t push the button until yesterday so that’s another 4-6 weeks. I asked to speak to a manager and he was a manager! He apologized but I suspect Joseph ** is behind delaying my refund since he was the one emailing me and upset he couldn’t sell me another policy for a brand new car?!?

Great communication with explaining the benefits of the coverages. The customer service was excellent and very helpful. Thank you for your information and support, helping with saving customers money.

I called the customer service line to cancel my contract. I was transferred to another area and I was on hold for over 20 minutes. I find that to be very unacceptable. Live help from the mobile app is not an option.

The sales person they have at Endurance are liars and they are deceitful. The sales person never told me that my car has to use 1000 miles for the coverage to kick in. He only told me that I had to wait 30 days. I brought my car to the dealership and I was not eligible for coverage and the dealer is charging me $975 only to diagnose my car. The dealer is also refusing to give back my car until I pay. I am a victim twice and keep in mind that these people don't care about you. They only care about getting your money any way they can.

If you want a good warranty company Endurance Is the company you want to get.. Endurance has never let me down.. With endurance it's like having bumper to bumper warranty. I'm so happy with the endurance. I have my children going through endurance. They're the best company. They covered practically everything in my car.. From timing chain to fuel pumps.. A lot of electrical units they have covered that's going to cost an arm and a leg. Thank you endurance for always being there for me..

Gunnar**. 1 review. Disappointing, Sad and unbelievable has been my experience with Endurance. I foolishly trusted the sales rep and customer service that there word meant something when I pre purchased their plan on a vehicle I was purchasing. The purchase fell through and emailed the sales rep and called customer service within 14 hours of purchasing their extended warranties. I was going to cancel the plan but instead went it with the suggestion that was in their terms an easier solution of me just not cancelling and they would hold my money and rebates deals until I find my new vehicle.

The rep that I talked to was very informative. We spent about 15 minutes on the phone and ended up getting about exactly what I had had before. But there were a couple of other options available to me price-wise, which worked out a little better. It was fine. They were professional and informed and it seemed to be a pretty good deal. I didn't realize it was an ongoing payment for a while for a number of years. And actually, it was more than I wanted to spend. I called them back and was gonna cancel it and they worked out something that actually was even better for about the same, actually, for a lesser cost that was more accessible to me.

My F-150 has been in the shop for over a week awaiting approval for repairs from Endurance Warranty Services. They were sweet and quick to sell me an extended warranty for my 2014 F-150 but they treat you like an insignificant number when you file a claim. Do not purchase a policy from this company. My truck is sitting at the Nogales, Arizona Ford dealership, Horne Ford awaiting approval for repairs and the dealer suspects that they will deny my claim to repair my truck. I am so upset at Endurance.

My mother is 85 and has paid this extended warranty in FULL! She had the full package. Now we have a problem and they refuse to pay to fix it. The motor blew up due to a problem with the Oil Control Valve. It was full of oil and had just been recently serviced by the dealer. It has been almost a year that we have been battling with them and they refuse. I get sent to one person then another. We have jumped through hoops for them. Sent them paperwork from the dealership, had it checked by a certified mechanic and they won't even inspect what the mechanic did. They refuse to pay the bill for any of it, won't even let the inspector come out to inspect the issue!!

The rep who sold me the warranty was great. However, I lost my job a week after getting coverage and called to cancel. WHAT A HASSLE. The first person I talked to tried to talk me into a lower price and I said I really don't wanna hear it and he kept going on and on. I got angry and said please just cancel and he had the nerve to ask me what is wrong with me for being angry. Uh, I LOST MY JOB. Very unprofessional for him to ask that. And then proceeds to put me on hold for 10 minutes as if to avoid me. I called back and was hung up on.

It was easy with Endurance. It only took me 30 minutes once we agreed on the package. The salesman was a very polite young man, gave me all the info I needed, and made sure I got what I wanted at a decent price. He wasn't pushy and offered up everything to me. I'm in sales and the one thing that I do not like and teach my men is do not push. When a customer says no, it's no. Recommend, require, and move on. I'd tell others to call Endurance, especially for the different warranties they carry. They have excellent warranty. They cover things that I didn't think they were gonna cover like the air conditioning and the electronics. I have a new BMW and my concern was if one of those $1,000 sensors goes bad, it's gonna come out of my pocket or theirs. But between that and the deductible, Endurance went above and beyond on what I expected.

NO STARS--I purchased an extended warranty with Endurance to cover my recently purchased 2014 gmc yukon. 1st time financing a car so I wanted to make sure it was taken care of and covered god forbid anything were to happen to it. Well something did happen. We were driving it and it started acting funny out of nowhere and the check engine light came on. We parked and had it towed to a shop to get looked at and come to find out that the cylinders were collapsed on 3&7 and as well as the camshaft had damage. The car has been in the shop for 3 weeks going now and they have denied my claim even though every part and thing that is wrong with my vehicle is stated as being a covered part leaving me with a 9000 bill at the dealership as well as in debt for the car that now cannot run.

They were wonderful during the signup process. I was stunned that they were as quick at setting everything up as they were. I flat out said I don't want it automatically charged to my credit card. I'm old school and wanna receive a bill. They walked me through going in and fixing that in the system. Everything that I have done for sign-up and getting my billing running has been with ease. I'm just hoping and praying that when the time comes that I would need them, it's just as easy.

I just bought the Endurance insurance for my F-150. So, I haven't had a chance to use it to see how effective it's going to be. I’m taking the chance on how it's gonna work but I wanted to make sure I had my 150 because that's the one that we use when we go on long trips. I'm 72 years old and I'm getting the insurance for peace of mind. I am hoping that it does work out. The reps answered my questions in the little bit of interactions I had with them.

I was looking for extended warranty for my car and Endurance seemed to have the best ratings so I went with them. The sign-up process was real easy and the cost and coverage seem to be reasonable.

I got Endurance at the end of April and the beginning of May and initially, I had to pay $150. I had to wait 30 days and I got back to them when I was ready to go. And then, the rep said 1,000 miles. And I asked what it was for. She said I have to drive 1,000 miles before my warranty kicks in. I asked if that’s 30 days or 1,000 miles, whatever comes first or both. She said it was both and I said I won't put 1,000 miles on this car in a month. I told the rep she didn't mention these 1,000 miles a week or so ago and she said she did. She didn’t because I was reading off my notes.

The sign-up process with Endurance was easy. We went with them for their being honest.

Even though I had read good reviews about Endurance, I wasn't real sure of myself, nor did I know what all this would involve, when I did call. So, encouraged by the favorable reviews, I was feeling more confident and hopeful. In just a couple mins, a very upbeat, friendly person, by the name of Peter, came on the line. He was very polite, and listened carefully, trying to sort out all I was sharing about the car, and what might be a good plan for me. It was getting late in his work day, but he remained patient, and positive. He told me about a couple diff plans, but then zeroed in on one that really stood out to me. He gave me a few quotes, and options. When he got done, I said, "Are you sure?" It just sounded too good. So I just let him talk a little more, to refresh my memory, but thinking to myself, his calculations must be a little off.

I was checking all of the companies out of my search and liked Endurance the best. The customer service is good and I like the options that were offered.

Endurance is a little more expensive than what I would have liked, but it covers just about everything. Given the fact that I bought a 2019 model, it's probably gonna be worth the money. The woman that I talked to was very good. She explained everything really well and talked about all the benefits.

I saw a commercial for Endurance by Danica Patrick. I think that Danica Patrick is an upstanding person and would not be endorsing a fly-by-night company. So, I called Endurance and I talked to their representative for about an hour and decided to buy the product. The signup was great. The representative was very forthright, told me everything, and answered all my questions. The product is fairly priced in comparison to some of the other quotes that I had gotten, but I have not had any claims. I've only had the product for a month, and I'm not even sure I'm out of the waiting period already, but so far, nothing's happened with my truck.

I’m not satisfied. I took my truck to the shop yesterday, and about two hours later, the rep told me I should go ahead and have it towed back home because he didn't think it was gonna make it home. AAMCO said that I was gonna need a transmission, and Endurance isn't willing to pay for what needs to be fixed. I have an older model car, but that was the whole reason I bought the coverage, because I knew I was gonna put it on the road. If something happened, I wanted to be able to protect myself, and something did happen. We did a few road trips for the summer.

I've been on the Endurance website, and it's very user-friendly. Unfortunately, it's on with MEPCO who does the automatic draft from your account. The MEPCO website is a nightmare, and the customer service person that I spoke with yesterday was very rude. Still, the rep I dealt with during signup was very professional. It all depends on who people get over the phone, because every customer service rep is not the same even within a company. I'm a customer service manager on my job and it runs the gamut. Endurance's price is also a little high in comparison to the other ones that I've looked at, but I will know more when I have to use it if it's worth it.

The quote that Endurance provided was more comparable and affordable, and I would tell people to sign up.

My warranty was running out on my car and I thought I had full coverage, but come to find out I didn't. The coverage that I had only covers the motor, the transmission and something else, as opposed to the coverage that I got from Endurance. It covers my electrical and everything else. Their rep was good, and I would tell people I would go with Endurance.

The reps were very pleasant and knowledgeable. They talked about what the rate would be and went over the basic coverages that the policy would cover. When I asked about the senior citizen discount, they went on and gave me a different estimate as far as the price for that. They told me that I would have 30 days to determine whether or not I wanted to keep the policy. So, it should be 30 days from that initial down payment. I gave them the information as far as getting a direct debit from my account. And 30 days later, which should be coming up pretty soon, they would go and begin the policy if I decided I wanted to keep it or if I didn't decide I wanted to keep it. As long as I didn't contact them back and say, "No, this is not for me," then I would expect the policy to be in place within 30 days.

Endurance did a higher mileage so I called them and getting on with the process was no problem. It was good.

Signing up with Endurance was easy. I put in my information and they called right back. Everything is lovely so far. Endurance had good reviews and they had other benefits than anybody else.

The lady that I talked to explained everything exactly how it should have been explained. It was simple. She was pretty thorough. I have downloaded their app, but it doesn't really tell you much. I thought I was gonna be able to do auto pay from there with my password, so they need to do some things to the app.

Everything that Endurance quoted to me and told me was all on the front page. I was not surprised when they went in to my bank account and took out the payment. They told me what it was and that's what it is. The rep that I talked to was very informative and the customer service skills were on point. I'm big on customer service skills because I deal with the public every day all day, and Endurance has very good customer service.

Their customer service was good when I purchased the plan for my three vehicles. I'm satisfied right now.

The gentleman who signed me up sold me a bill of goods. He told me I was gonna get my booklet in the mail. I told him that I needed two of them because I want my mechanic to have one and I wanna have one. He said, "Okay, we'll take care of that." He made Endurance sound like it was the greatest thing. He was very nice and polite. Hopefully, what he said is true. According to him, it covers everything except maintenance product. Maintenance being batteries, tires, brakes, windshield wiper blades, and oil changes.

The sign up process with Endurance was great.

The rep was very helpful during signup. He was telling me about the plan that I'm signing up for, although I'm still slightly confused on it and I'm still looking into it. But with the warranty, if the vehicle broke down and I had to take into a shop, I would just pay $100 deductible and they would take care of the rest.

I had a good experience all the way around with Endurance.

Endurance's pricing wasn't outrageous. It was reasonable for the coverage I was looking for. The sign-up process was good. The person that I dealt with was very polite and professional. She's a great salesman. She went over the coverage with me and advised me that I do have a $100 deductible and that as long as I go to a dealership that accepts the insurance, it would be approved as long as it's in the warranty.

The sign-up process was good and very easy. The guy was very knowledgeable, informative and pleasant. I look forward to doing business with Endurance and so far, it's been great. So, hopefully, it'll continue.

The young lady who signed me up covered everything that I was looking for, plus a little extra, so I was fine with that. The coverage included the engine, transmission and tires. The roadside assistance was also covered. Endurance will take care of you.

I used to have Endurance before and went with them again and it's been good so far. The signup process was okay. In a month's time, I'll have some work done in the car and see how they perform.

We recently signed up and the experience was very pleasant. We worked with a wonderful young lady and they did all the work. We just had to give them the information so it was easy.

My truck is a little bit older and I was looking to get something just in case. Endurance seemed to have the best price and the best deal. The rep was very good.

If you have an account that's got money in it and you're willing to set up monthly payments, Endurance will take it. I signed up with them and it was easy. Then, I got a letter saying that due to the price increase, they could no longer do the deal. We got it straightened out and I got a different policy. Within a month, I got another letter and had to call. They told me that didn’t apply to me because I was not trying to get another vehicle or starting a new policy. But it does not explain it as that. Just this last week, I got another letter and went through the same process with them. I don't believe too much in contracts anymore because of what happened, not just with Endurance, but with other companies too. I haven't had to use the warranty but I want it just in case because repairs could almost be more than the car's worth.

I needed something and Endurance sounded like a decent way to go. The signup process was okay.

The sign-up process was pretty easy and customer service was very nice. I've already got an automatic payment through a credit card and I just hope, for God's sake, if I ever do have to make a claim, it becomes very easy to get paid for it.

The sign-up process was easy. The lady that helped me talked me through it. I have my car in the shop now so they can see about a problem that it's having. The people that has it at the shop are supposed to have been trying to call Endurance to get approval for diagnose and I'm waiting on them to tell me what Endurance said in order for me to see if I could get a rental car because I don't have a car right now.

The sign-up process with Endurance took 20 minutes and the rep was very nice. The policy covered everything but normal wear and tear. It’s worth it.

The signup process was good. I just applied, so I'm still in the waiting period.

From what I read about Endurance Auto Warranty and they told me about it, I was impressed. They were knowledgeable about what I needed and friendly.

The signup process was easy. But it could have been a little bit easier as far as changing your card. I initially signed up with one card, and I had to make a phone call to keep a different card on file for them to take out every month. That's the only thing I would improve a little bit. But it was still a phone call. I can make a phone call. Other than that, my experience has been great so far. It's a good peace of mind.

I just signed up with them and the process was very good. It went very well. It was very easy. They explained everything to me. So, it's pretty good.

The Endurance customer service rep took time to explain all the benefits that I would receive from the warranty. I liked all the criteria that the warranty covers. Also, I got additional discounts for first time caller and from previous years of being a veteran. I also like the monthly payment. It was affordable, and that I would only pay for the first two years. The last part of the policy, I would not pay anything. I look forward to having the security in case something would go wrong.

The signup process was very easy. The rep that I worked with was very detailed, and he was able to assist with the comparison of what I had before to what Endurance was offering.

Endurance Auto Warranty seemed to be a well respected company and to have the best policy. So, I thought I'd give them a chance. A guy called me back within half an hour to see if he could answer any questions for me. And I signed up. The cost was less than what I had found through a car dealership, which was not surprising, and seemed better coverage.

Endurance answered all of our questions and we didn't have any trouble at all. Everybody did well.

Signing up with Endurance was a piece of cake. The policy was cut-and-dry. Everything was simple. It was nothing that I didn't understand, and they did a good job explaining it. I am very satisfied. I did have a bad experience. They told me it was not going to be automatic on my card. So the 10th, I'm calling to make a payment, and they were telling me I don't pay until next month. I was like, "I don't understand that because that's never been explained to me." Then next day, I look on my account. They've taken an automatic payment out. I didn't sign up for automatic payment. That's what I got a problem with, but I'm not worried about it. I'm stressed out all weekend trying to call Monday, and make sure I make the payment. Then she tells me I'm not due.

I liked Endurance's product. The signup process was good. They had a nice agent, and I enjoyed myself.

My car is eight years old and just went over 100,000 miles. The rep told me what he thought the best package was because the car would probably have stuff start going wrong with it. I took the Diamond package at $129 a month. Getting started with them was fairly easy and they didn't try to sell me anything that I didn't want. I wanted every major thing covered. With the car going 100,000 miles and being as old as it is other than when you put it in park, sometimes it doesn't sense that, so you get a deal on the dash that says, “Shift to park.” The car won't turn off unless you get that off of there. But there was a recall on that so it was fixed.

The way the rep explained everything was very detailed. I had a lot of questions and answered all of them and made me feel very comfortable with the whole process. The signup process was very easy, thorough and informative. Endurance is very affordable for what it covers. Both the website and the app were easy to use.

I've been with Endurance for eight years now. Everybody is wonderful and dealing with them has been great. I can take my vehicle to whoever I want. If they're keeping your car for more than three days, you get a rental car.

So far, my experience with Endurance has been good. The sign-up was excellent. They had an excellent representative and it was a nice introduction to their company. Everything was explained to me completely and clearly. I understood everything that was going on. I would recommend them to anyone.

I had a very pleasant, efficient and businesslike experience with Endurance. They answered all of my husband's questions. I would recommend them.

This is my second time having Endurance. I had it before and I never used it but I paid it. I dropped it because they went up on my price so much that I couldn't afford it. Then I thought about my car. I gotta get something. So, I called Endurance and the lady explained it to me. She broke it down so I could understand, and she was telling me about the cost. It made more sense for me to get that than try to repair it on my own. I got zero deductible with Endurance, which was enough perk for me. I have roadside assistance, too. They also offer rental car service.

The good thing about Endurance was when I had them and I had a problem, they took care of it right away. They handle their business the way they are supposed to. Their customer service was good.

The representative of Endurance I worked with was nice. The signup process was fine and straightforward. There wasn't an incredible amount I had to go into. It was just the vehicle make, model, how many miles, and that was about it. The risk was pretty minimal as well. Cancel at any time.

Endurance had the better deal. The price was better than the other place I called. The lady I spoke with was awesome. She was very nice and helpful.

The representative was very understanding of what I needed so that I wouldn't have any more issues with on time payments, I had a pleasant experience with the representative. Keep in mind though I've never had to use my vehicle warranty I'm 3yrs. It's still a good choice to have a company that you can trust. Just in case something happens I'll covered.

Great experiences with Endurance. Thank you for being the best for warranty protection. I will most certainly refer you all to friends and family members. I will also recommend your services to whomever needs them.

We took our 2018 Honda Pilot into the dealership on Friday May 25, 2024 for a check engine light and a noise we heard while driving. The dealership informed us on Tuesday May 28. The issue was a valve in the transmission, and we would need a replacement. Endurance was notified that day, and we were assigned an adjuster. Our dealership had to reach out several times before finally showing up on Friday June 7th unannounced at 4:00 pm. Our dealership representative had already left for the day and was not able to speak to the adjuster. The adjuster took the car for a 5-minute drive returned to tell a mechanic on duty that there was nothing wrong with the car.

They are a fair company but they sell your contract to other companies. You think you are doing business with Endurance but in reality you doing business with another company. They are not that upfront about that.

Total scam. No way they have 80% five stars. Sign up with them at your own risk. They refuse all claims they possibly can and in my case, all my claims. What a waste of time and money. My guess is all these companies are the same. Save your money and use that for any repairs.

I sold my car and called about my warranty and wanting to cash out the policy. The gentleman I spoke to told me I had paid over $1000 into it and I would only receive $199 back. He told me the best thing to do would to be a freeze on the account. I explained that I wasn’t sure when I planned to get another vehicle and he said that wouldn’t be a problem and we could continue payments when this happened. I also moved and asked to update the address on file. My old neighbor gave me mail that was coming to the old address and I saw a letter from Endurance showing my policy was terminated.

I would give a 0 if possible. They denied a claim for a part that was clearly listed as covered in the contract. Terrible customer service, they were unable to provide any clear answer as to why they were denying the claim. Do not use this service. They are a scam!

I had the pleasure to work with Jessica today. I had several questions regarding the policy I purchased 6 days ago. She was patient, answered my questions thoroughly and even did research regarding several policy options and pricing. With employees like Jessica, it's no wonder why Endurance has high ratings for their product.

I purchased an extended warranty from them 4 years ago when I bought a 2010 Audi S5. I have had 3 things happen to my car during this time. My radiator went out, something with a gear and lastly my transmission needed some work. Each time they denied the claim and work. Always stating that yes we cover radiator, we cover transmissions however we do not cover the thing in the radiator that caused the damage...same logic with the transmission. Needless to say they are worthless and a rip off. Buyer beware.

Endurance has proven to be the best fit for me on now my second vehicle under their coverage. I have recommended to them to family members because of their integrity in service and the best cost around.

There was some discrepancy in my records with Endurance. I read my mileage wrong. But that was cleared up and so far, I'm pleased with them. When I signed up, their reps were very personable and informative, yet very professional. So, I appreciated them. They said that everything was covered mechanically from the front to the back of my vehicle. They also said that the policy includes roadside assistance, tire rotation, electrical coverage, transmission, and motor. Plus, if need be and for some reason I couldn't utilize my car, I could get a loaner. Even though I'm spending a little extra money every month, the warranty is well worth it. With the cost of cars now, the best thing you could do would be to invest in Endurance insurance where you could not have to go into that money of buying a new car. And whatever problems or concerns you're having with your car, it could be well taken care of for $126 a month. That works for me since I'm on a fixed income.

I was having issues with my refunds and a lack of communication. I actually called to cancel, but after speaking with Brittney my account manager, I had a change of heart. She was super professional and resolved my issue. Thank you Brittney.

Endurance has given me a peace of mind, because I didn't want to purchase a new car but I knew I'd probably have maintenance to take care. There were some issues that I covered on my own, but several others issues I was able to use the warranty and pay my deductible.

When my husband told me he would go with Endurance Auto Warranty, I said, "Are you kidding me? Is there something wrong with you? I've heard so many horror stories about this type of stuff." He said, "No. I can tell you this. We haven't had any problems with Endurance." My husband said that was all he needed. And he went with them. He did the right thing. I put the car on the diagnostic thing, found the problem and fixed it. There was a second situation. The shop had to do something to it and as a second step, that something went wrong the first time. But they got it fixed. We've had no problems with Endurance. Very glad. Everything went smoothly. I would do it again.

My experience signing up with Endurance was very good. Nathan was the one I dealt with and he was honest and forthcoming. I looked up Endurance while I talked to him. I was looking for a warranty for my van and I liked what he said. I like the price, too. It's worth it. I like the idea that I can call a tow truck any time I want to, and it's covered, too.

The signing-up experience with Endurance was very easy and it went very quickly. The rep seemed to nearly know what he was talking about. They also sent me an email with PDFs of all the information.

I've been with Endurance for four years now and I haven't had any problems with it.

The only thing I don't like about Endurance is, that they have the thing that's 1,000 miles and a month. The other companies don't have that. I had a problem with my vehicle and they wouldn't cover it because it hadn't been 1,000 miles yet. We got it fixed and had to pay it out-of-pocket. But the coverage seems good and when I signed up, it was easy. I called and talked to a rep. He explained things to me. He talked me through everything and signed me all up. It took about 15 minutes.

The signup process at Endurance was easy. The only thing is it'd be nice to get a hard copy of the policy when you sign up and I was told I couldn't get it, that it's electronic.

A co-worker told me about Endurance and when I was applying for the warranty, the person who waited on me was good.

I signed up my daughter's car on April 17th and on May 17th, I was looking at the app and it said my payment hadn't been received. So I called Endurance and I said I don't understand because I have an automatic payment. The automatic payment didn't come out that day for the first month. The girl said that when I signed up, I had given them 125,000 miles on the car and they gotta update the mileage. They switched me to somebody else and the guy said that it’s been more than 30 days since I took out the policy. It was 31 days so they would have to rewrite the policy. We had to start all over again. They rewrote it and that was the 17th of May. They said that it was effective then.

The representative was great. I wanted to make sure that I got the best price and what would meet my needs without hitting my bank account so hard, and given the consideration of how much it costs to get a car repaired. I only have one vehicle. So, if something goes wrong, I'm up a creek without a paddle. I continued looking and talking with Endurance and they were able to work with me to get good coverage and get what I needed for a reasonable price. I particularly like that I paid for three years and I still got two more years' worth of coverage. I'm 73 years old. If I'm still alive five years from now, I'll be satisfied.

My son has a current contract. They paid once but now that he has a major issue they are trying to say he has a lift kit which he does not and void warranty/ Beware they will pay for minor stuff then screw you if it’s a large issue. I am canceling my warranty over this.

Endurance Auto Warranty would be a good investment in case something happened to your car with a breakdown, especially if you don't have a brand new car but you gotta keep it running. They offer roadside assistance. You might need that one day. The sign-up was less than 10 minutes. The representative told me what the program consisted of, what I could expect as far as any work I may need done on my car, what's involved and not involved. When I have questions, I would call them. They were always ready to answer, very easy to reach.

Endurance Auto Warranty told me the cost and what was covered. I was happy with what they told me. Also, they have sent me a book about Endurance and it explains a lot. It was a good plan they gave me.

Our car's warranty had run out, and we live on a fixed income, so we felt like it was better to go ahead and get another policy on it so that we would not be caught with a tremendous bill out-of-pocket. Endurance had contacted us several different times and the rate didn't seem too bad. The rep was very informative and it was an easy experience.

I talked to a lady yesterday and she was nice. Everything was fine with the sign up process but Endurance is very expensive.

I got to go to the Mercedes Benz service center because there's a problem with the engine turn-on of my car. There's too much noise and shaking. The dealership said that I should use my Endurance warranty and that they could call them. But they said that the labor charges are high and Endurance doesn't want to pay something like that. My warranty is paid and I have full coverage. So, I have to pay the $100, then they'd have to pay the full amount. But the problem is the dealer is very busy and they need to do the appointment. So, this is a headache to me.

I've been with CarShield before and I already know how they are. I've heard Endurance is a better product. Signing up was a pretty smooth and straightforward process. I contacted them on a couple of different occasions and the last interaction took about 45 minutes.

I feel pretty good about my coverage with Endurance. Their price is reasonable and I was highly satisfied with their sign-up process.

I bought a used vehicle, so I wanted to make sure it was protected. I did a little internet searching and Endurance was rated pretty high. Sign-up process was easy. Everything went well.

The price was good and I liked that if something was to happen to my car, there was no limit as to what Endurance would pay the service people, whereas others had a limit. If we took the car into the shop, they'd only pay 150 bucks an hour for the worker, whereas Endurance didn't do that. So, I didn't have to worry about that piece of it. I had an easy experience with Endurance. The rep reviewed everything with me and was able to answer any questions.

I used the policy once when my car had an issue and Endurance covered the majority of the work. My car had the check engine sign and it wasn't even a big issue because it was just the gas cap. But they found some other issues in the engine and the bill was supposed to be 6,000 and I only paid around 800. They explained to me the things they were not able to cover that as per the contract, they were not supposed to do it. So I trusted them on that. I'm good with what I have now with them.

The experience I had with them was great. The sign-up process was very easy. The guy who helped me sign up for it was also very helpful and explained everything to me. His name was Alpha. I'm very happy.

Terrible company, liars and smoke throwers, they messed me over on my repairs, I had to come out of pocket! Left a review on the BBB and was promised a refund check in June/July last year. Check was never sent (wow). Fast forward a year later they say "You didn't sign the email." Ok fine, I sign it and am guaranteed a check (2 months ago) guess what...It never came, of course. Now they're saying they have to do an investigation about if it was cashed. (Doubt they ever did) now they're just holding it more saying it's still being investigated, even though it was promised this week. Save yourself the drama and go with someone else. I use Carshield now and they're much better. Oh! And they had the nerve to send me a policy lapse letter in the mail this week...Wow!!!

Wife and I decided to cancel. The lady I spoke to kept saying we didn't know what we were doing. Why would we cancel. Then continued offering more discounts if we kept policy. Finally she put me on hold to get to refund area. Very hard pressure sales tactics.

My contact today was to pay my monthly bill. The process was easy-peasy with no hassles and no pressure. The best part of it all was that I spoke to a person and didn't have to navigate recorded messages. Now that's true customer service!

I would not use Endurance Warranty. I purchased my car in 2023 and because the previous owner had it diagnosed in 2022, they will not cover my repairs, stating preexisting conditions. How was I to know the car was previously diagnosed with the same issue. It didn't have any issues when I purchased in 2023. I didn't have any issues until 2024. How are they penalizing me for preexisting conditions from another owner.

Not interested! Had very bad experience with Endurance and CarShield!!!! It's all a legalized rip-off for customers!!! I paid 260 a month to Endurance for two vehicles over a year!!! To be covered! So I wouldn't have to pay out-of-pocket expenses in case something happened to my vehicles! And on one of my vehicles front calibers went bad and seized up and burnt through the brake hoses causing very expensive repair! Contacted Endurance Auto and ask and made sure that calibers were covered! They said yes and they told my vehicle to get repaired! Once the claim was filed and the mechanic explain what happened that the calibers seized and no lubricant due to hoses burnt because of heat from calibers seized!

I had a policy a few years ago on my BMW. I had this policy for a year. My drive shift shifted and hit my oil pan gasket and all the oil leaked and blew my motor. Endurance told me it was my fault. How the hell was that my fault. Well of course they did not pay for any of my repairs. Save your money. Don't mess with these people. SCAM.

Very helpful. I am completely satisfied with the explanation of my policy. All of my questions were answered and the lady was extremely polite. I couldn't ask for a better experience. Thank you,.

Very professional and friendly service agents. They were very informative regarding the plan I purchased and answered all my questions. I am looking forward to working with these individuals should the need arise and I require service on my vehicle.

I like Endurance's price and services. Signing up was a very easy process, and the agent was very knowledgeable, pleasant, professional, and compassionate. I would recommend Endurance.

Trash they needed me to approved, tear down of the engine before they would even accept anything. They said it would be accepted, then they denied it now. I have to pay seven thousand dollars from a little loophole they had in the contract. They are a huge scam and the dealer said they are not going to work with them anymore because they are a big scam.

The Representative was very well knowledgeable and trained. He help me with all my concerns and questions regarding my coverage. Excellent job. I would def recommend this company to anyone who is looking for a peace of mind.

I'm with this company that's really patient. Kind sweet understanding to make sure that you understand what they're talking about. They are not going to get off the phone until they are done with your questions. If you do not understand it after that you see the price and stuff, they still gonna have staff. That's gonna be patient to explain everything to you correctly. I still didn't understand it for past couple days. But then all of a sudden, I caught on to what they're saying. There's 2 different companies. They work with and I have one of them. And I'm glad I have this company. Cause my car be down so many times can we spin out-of-pocket just pay? For the dispenses of our cars.

I got two vehicles covered by Endurance. I didn't have a problem with the overall sign-up process.

I had tried a couple of other companies and Endurance was the third one I talked to and I liked their plan. Their customer service was great. They explained everything to me and I liked them. The cost was good and the options are good. It's what I was looking for.

When I had a claim, I hand my information in to the car repair place and they take care of it. Endurance has always taken care of their part. It's been a positive experience.

Endurance Auto Warranty provided what I was looking for, for the Jeep. I called them and they gave me a fair price.

Signing up with Endurance was fine. The only thing that left me questioning my decision at the end was the fact that there's a 30-day and a 1,000-mile waiting period, and that was not made clear. The rep said it was 30 days or 1,000 miles. When he reviewed everything he had told me, then I heard it has to be both. So, that that needs to be clarified when you're trying to sell that. He also told me that I got the super secret package, which also included certain other things. It was for a couple of months and that was one of the reasons I went with Endurance but at the end when he was recapping everything, none of that is available until 30 days and 1,000 miles. One of the things I wanna do is get an extra key fob, which was part of the additional package that apparently was included but I had to wait 30 days and 1,000 miles.

Endurance is supposed to be the best nationwide. They are cheaper. And they seem to know their stuff. I'm happy with it. They were very nice, helpful and explained it well. If it works like it says, it should be excellent. Exactly what anyone would need.

The sign-up process at Endurance was easy. The person that I was talking to was very nice and took care of everything. I'm very satisfied.

With the way the rep talked, he was good.

The purchase process was easy. It took me a bit to figure out how it works. But I got it figured out. Once I got through, they were fine. The hard part was getting through. The first time I tried, it was eight minutes. But the second time I tried, I got right through. Their cost was fairly reasonable too.

The gentleman was great, very knowledgeable and explained what the warranty was gonna cover. Endurance sent me a warranty online and I printed it out. It is 20 pages and I've been reading and so far, so good. People should give them a try.

The sign up process was very easy. By the time you get to the end and get ready to do the payment, Endurance gives you an idea on what your pricing is. So it made it very easy to make my decision. They sent me a couple of emails and gave me links to their terms and conditions in the contract. I downloaded all of that and it was very simple to do. I've been very pleased with everything so far. The only thing is that if you ask them real specific on a specific item, they're no help at all with their chats. So it's good that they do give you a phone number. You can actually talk to a person and get more in depth on what you're trying to ask and get a better answer.

So far, my experience with Endurance has been good. It's a very nice warranty. We like the perks and everything with it. My signup experience was very easy as well.

I liked their kindness and I didn't feel like I was getting the runaround with the Endurance rep.

I mostly did everything online signing up and it was easy. Everything was very simple to where I could understand what was going on. I compared the different selections that they have and I ended up going with superior, which covers it all.

I signed up with Endurance two months ago. The options of Endurance were fair and I like that they cover salvage titles.

The person that I worked with to sign up was knowledgeable, professional, and very helpful. I wasn't familiar with the process. But because of the professionalism and the knowledgeable person, it was very easy.

My policy with Endurance covers everything but normal maintenance. Signing up with them was easy but they should have a more adjustable pay period. For example, if you sign up on the 15th, you got to pay a month, then you can move the due date to another day of the month. You need to be able to sign up for a certain day and you can't with them. You also pay a late fee if you drag it out until you get the money. Other than that, their rep was very knowledgeable and easy to talk to.

I have never used this service except when sign up for and enrolling and both times that I have interacted with anyone from Endurance. It's been positive and that pretty much sums up my personal experience.

The lady who helped me when I signed up with Endurance was awesome. She explained the policy well. But it’s been a while since I’ve taken it out. So, I had to go back and read it. I had one issue where my truck had to go to the shop and a solenoid on the emission system wasn't covered.

We got Endurance because my brother-in-law has them. The signup process was great. It wasn’t hard. You do the work or talk to the agent and you’re all good. I was impressed with the way the reps went over everything.

Rodney was extremely helpful at resolving my problem. Endurance Auto Warranty was understanding of my hardship. Endurance Auto Warranty has a home run hitter with Rodney on their team. Thanks a million Rodney!

I would give these guys a negative number if possible. I bought a warranty 6 months ago, 3 times I had a issue, 2 times they would NOT fix it. Then they tried to tell me because it's converted it's a commercial vehicle, which they knew 10 months ago I drove it as such. Part time. But not since 8/4/2023. I took warranty out 12/18/2023. I had double surgeries. I'm still off work. Then just a few days ago when I was arguing With them about this, they told me they would sell me a commercial vehicle policy add on, and I would have to start my waiting period all over. After they knowingly sold me a policy they wouldn't pay on!!! Why wasn't I offered that in the beginning. They just took my money, SCAM.

Very good warranty company. Very easy to use. Pays straight to mechanic after service is complete. I highly recommend this warranty company. If you finance, You pay your payments for three years and warranty is good for five years.

Signing up with Endurance was easy to do. It doesn't cover the simple everyday stuff like oil and coolant leaks but it covers the bigger ticket items. If something major happens, the price would be worth it. There's also a partial coverage for roadside service and tires. If you have a tire on your vehicle that's $500, they give 100 bucks towards that. I like that Endurance has a 20-year limit on the vehicle. The mileage is limited to another 100,000 miles. The contract is five years long so you're limited to 20,000 miles a year. The average vehicle is 12,000 miles a year.

I got a good deal with Endurance. Everything is good so far.

It was easy to start up with Endurance. The lady was very helpful. I would definitely recommend them.

Just got a plan with Endurance. Tandra, was very helpful, pleasant, patient and knowledgeable. Price within my means. Thank you Tandra!!! Job well done!!! She also informed me that they have home warranties available if I was ever interested. Nothing like Guardian company. Rude, wouldn't request a supervisor as I requested multiple times. argumentative and disrespectful. Refused to inform me of the cost. etc. The price was about $150.00 more total, but It was well worth it in the end. The professionalism by the company representative, Tandra, can make or break a deal. I have already received my email confirmation in less than 10 minutes. Hopefully, I will never have to use this coverage, but, I feel more secure now that I do have it.

My account specialist was Destiny ** and she was outstanding, she made sure my email got to all the right people. Destiny took time to explain the policy to me. I will definitely recommend Endurance to friends and family.

I had a gut feeling when I purchased this policy in March of this year I was going to have regret it and have buyer's remorse. Well it has been proven true. The customer service is lacking the service part. Emergency road side assistance is non existent and operated by a third party whom treats you that way. For a company tag line to be Confidence driven I have NO Confidence and would never recommend or refer. If it took 2 days to get a tow God only knows how long it will take to get my reimbursement. Buyer Beware.

I called and the guy that I talked to was really good at selling it. He saved me $400 and he was very personable. Also, he said to me that pretty much everything was covered.

Their sign-up process is good and their price is reasonable as well.

I been looking for an extended warranty after the factory warranty expired. I asked the manager at the dealership about recommendations and Endurance was the company he named and said he has never had any issues with coverage. I have a Cadillac Escalade and wanted be able to have a trouble-free warranty. Thanks, Endurance.

I talked to the rep and everything he said sounded okay. Endurance’s customer service has been good so far.

Everybody that we talked to was pleasant and easy to deal with. I'd recommend them.

The signup process with Endurance was very good and I'm very happy. It was very easy. People should sign up.

I had an Endurance representative call me. They explained the coverage to me. After looking at more reviews, I went online, filled out the information and purchased it online. It was easy enough.

When I signed up for Endurance, it was quick and no hassle.

Endurance gave me a lot of extras with the policy. It covers all the mechanical, electrical and transmission. However, I had to go online, download the policy and print it out. It would have been nice if they would have sent the book instead.

I am confused about a couple of things. Endurance Auto Warranty sent me a letter saying that they quoted me the wrong price and that it would be more expensive for a month. But they never told me how much it would be. So, I have no idea how much to pay. It's weird. I wish that whatever they quoted should be whatever the price is. That's what I agreed to. I wanna keep the coverage. It forced me to go with a different price.

I was very pleased with the sign-up experience with Endurance Auto Warranty.

The rep I spoke to answered all my questions and didn't tell me a lot of unnecessary information but told me just the basics, what I really wanted to know, what's covered, and was there any deductible or co-pay. He was very knowledgeable. Then, I got my information that I wanted in the mail -- a hard copy, so I was able to look through everything and see that it was the same thing that he represented. I'm very pleased with it.

STAY AWAY, THEY DO NOT WANT TO PAY FOR ANY WARRANTY CLAIMS. I bought a warranty about 2 months prior on my wife's 2015 Mini Cooper, with 50,000 miles, running well. The car started running badly, so we took it to our local Mini Cooper dealership and had it checked out. They called ENDURANCE to file a claim, so they came out and denied the claim due to sludge in the engine and said it was poorly maintained. This was verified by Mini of the woodlands, not be true, and said the car was well maintained, like it should be. We also provided Endurance with all of our receipts of oil changes. And my service advisor called them that they did not know what they were talking about, but still denied the claim. STAY AWAY AS FAR AS YOU CAN, TOTALLY A SCAM AND WILL DO WHAT EVER POSSIBLE TO NOT PAY YOUR CLAIM. SCAM, SCAM SCAM COMPANY!!!!

I signed up for Endurance after doing my research. I gave them a call and the gentleman stayed on the phone with me for as long as it took for me to understand all the details of my new policy. I had to call Customer Service the following day and the female Customer Service Representative was just as efficient and helpful. I felt like a person not just a number. It is great when you feel like a Company has your genuine interests at heart!

I purchased the top-of-the-line warranty for my 2016 Cadillac ATS in February 2024. I was told it was the best coverage, just like the factory warranty. A month ago my car started having some driveability problems. A lack of power in second gear. I took the car to a ASE-certified repair shop. Long story short, the connections on the ECU had corroded from a coolant leak. It had to be replaced and reprogrammed. The repair shop submitted a claim. Bottom line is I’m out $3700! So much for $100 deductible. Don’t waste your money on this warranty.

I submitted a claim because the AC went out. They corrected it. They looked at it one day and I brought it back when they had the parts and they did it in one day. Their customer service was good.

My experience with Endurance did not work out well at all. Every single problem we had, they claimed they didn't cover. All we kept getting, "That's maintenance, that's maintenance, that's maintenance." They were big items that happened to the car a month after we got the coverage and everything that we went over with them at the time was, "We don't cover this, we don't cover that. Anything that's maintenance, we don't cover." But they don't tell you that at the time that you're signing up and putting out the money, that they don't cover maintenance situations. I was impressed at the time that we were signing up with them. But I'm really regretting it.

On 5/21/2024, I contacted Endurance for help in getting new strutts or shocks on my 2015 Lincoln MKZ. When I initially received my warranty, I was given the incorrect one. I should have had the Diamond Extension since this was what I received on our Explorer XLT 2015. I asked the rep if I had the same coverage, and she alluded to the fact that I had the same coverage. At this time, I had 74,406 miles on my car. When I finally received my warranty book and my warranty card, I realized I did not have the Diamond warranty.

Issue was fixed.

I have not been offered plans with pricing? A gentleman called me yesterday after I requested info and he sent 1/2 of the call telling me how great Endurance was, and the other half talking down CarShield and the other top companies. He couldn't or wouldn't quote me any prices. I told him I wanted to pricing on the different plans but never did. Just kept talking about how great Endurance was. I told him I would never purchase from ANY company without offers in writing. He finally agreed to send me quotes by email (Like 2 others have) already. 2 days later and he has sent me nothing!!

Horrible warranty company. Had an issue and after taking my car to the dealer they denied the wheel bearing as "pre existing" yet the issue just started. They can say anything is pre existing based on the contract verbiage on page 4. So here I sit with a $2K warranty and a $1500 bill for a covered service. Now I am stuck with a trash warranty company. I should have known better than to buy one of these after market warranties but thought a big company like this would stay true to their word. Obviously not. DO NOT BUY!!!!

I have a Secure Plus plan with no claims for 3 1/2 years. I now have a problem with starting or shutting down. My Kia dealer says it is due to a Gear Shifter Assembly. It is a sporadic issue but what happens if I am out of town and it won't let me turn car off or on? Dealer and I have called Endurance and they indicate this part is not covered?? They are sorry but can not cover the claim. So now I have an expensive warranty plan and it fails to cover a problem starting or shutting down my vehicle. This is a sorry coverage when a specific part is omitted from coverage.