Endurance Warranty Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About Endurance Warranty
Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.
Visit www.endurancewarranty.com- Six customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- No motorcycle or ATV coverage
- Some complaints of denied claims
Endurance Warranty Reviews
Filter by Rating
- (13,303)
- (2,553)
- (941)
- (425)
- (2,026)
Popular Mentions
- 4,943,942 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,943,942 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 7, 2019
Very happy, representative was very helpful, answer all my questions, talk me thru the whole process, let me know in detail about the policy. I am extremely happy. I would refer more family and friends to go with insurance.
Reviewed Nov. 7, 2019
They were very helpful and very professional. They met my needs. The rep gave me the different rates. I'm glad I got it. Repairs nowadays is astronomical in any vehicle. But with the warranty, you just pay the deductible and walk away from it.
Reviewed Nov. 7, 2019
I used to have CarShield and when I needed to take my truck to the shop, they said that I lied because I have put 20,000 miles on it even though I told the little boy then that we travel a lot. It was one thing right after the other, so I didn't stay with them and I went to Endurance. Endurance has been great. The representatives were fabulous and the one I spoke with went over the plan step-by-step. She gave me her direct line and she said, "If you have any problems, call me back." She also told me, "This is your down payment. This is what you're gonna pay every month." So I did that and whatever she said is what took place. Purchasing was really easy and they sent me my information.
I needed to call the rep back, so I did and we went over the policy again to make sure everything was correct with the mileage and all. I wanted to make sure they had the correct mileage because CarShield put the wrong mileage in my previous contract and not me. I told them what I had on that truck and that we always travel. Comparing CarShield and Endurance, I tell everybody not to use CarShield. They wouldn't cover my truck when it was in the shop and that was $3,500. My sister-in-law had four vehicles covered with CarShield and when all that took place with me, she undid it all and went with Endurance as well.
Reviewed Nov. 7, 2019
Endurance gave me a better rate. The rep was very thorough and he gave me all the information I needed, then it helped me decide pretty easily. However, we had a problem with getting logged in. They gave us the initial login password and stuff but it didn’t work. We asked them about it and they said that there was something wrong with it. Once we got that straightened out, it’s been fairly easy. I’m satisfied.
Reviewed Nov. 6, 2019
If you're wondering how this place has so many 4 and 5 star reviews I think it's safe to say they must be writing all of their own reviews. I have a 2009 BMW 335i, I've had the contract for 7+ months with no issues. Out of nowhere the car started going from 30mph to 60mph on the highway. We find out it's due to an issue with my timing gears (which are called Vanos solenoids in BMWs, timing gears = Vanos solenoids in all BMW vehicles). I purchased the highest level contract available for my car and timing gears are covered in my contract. I even asked BMW dealerships to confirm that BMW timing gears are called Vanos solenoids.
Since this would be a $4k repair Endurance denied the claim, saying Vanos solenoids are not covered and claiming they are timing chains instead of timing gears, even though BMW themselves say this is untrue!! Crazy loophole and super frustrating, we will now be taking them to court for the price of the repair as the car is unsafe to drive.
If you have a luxury vehicle please do not consider this company as they try to find loopholes to not cover the parts for expensive repairs. It makes me so sad that companies can take advantage of consumers like this. To make matters worse their management hasn't called us back and hasn't done anything to resolve the issue (thank you, Len). Instead they've asked for paperwork proving frequent oil changes (thank you, Mario), which we provided. The paperwork shows the car has been serviced perfectly and they still deny the claim. They even denied a claim for a couple hundred dollars for engine mounts saying the engine mounts (which are clearly covered in the contract) are faulty due to "wear and tear." Please save yourself the heartache and the headache. AVOID ENDURANCE AT ALL COSTS.
Reviewed Nov. 6, 2019
I bought my dad’s truck, which it’s not that old, but it’s something I’m gonna have for myself, so I just wanna make sure I have coverage. I checked with a couple mechanic friends of mine, and they said that Endurance Auto Warranty is a good company to go with. Not to mention they also have coverage at the Ford dealer that my father was going to, and they accept it there as well. And so, it’s been maybe three months since I've had it. Their rep was phenomenal. He was so sensitive to my situation. I’m a single person, and so finances aren’t always the greatest, but we’ll get there.
Endurance worked with me on the payment plan. It’s a bit higher than what I’d like to. I'd pay $100 deductible and all costs would be from the policy. They don’t cover fluids in the vehicle, but they’ll do simple and major stuff. I will be filing a claim next Tuesday because the vehicle wouldn’t start and it’s cold. At the same token, that shouldn’t be the reason why it’s not starting, so I don’t know if it’s the battery or if there’s something else with it. So far, my experience has been wonderful, so I appreciate it. It makes me have peace of mind that if I wanna go visit my son in Delaware, I can drive out there and do that.
Reviewed Nov. 6, 2019
We reached winter temperature last night. I was at work and the car was having a hard time starting. I first started it from my remote control starter. It came, went on, then turned off. I did it again as I was standing inside the building. It went on, then went off. When I walked to the vehicle, I went to start it, pushed the button, and I heard a loud ticking sound. So it had a hard time starting but I finally started it. I came straight home and it was 10 something last night with crazy snow. After I dropped my granddaughter and my great-granddaughter off at preschool, I went straight to the Chrysler dealer because the weather was too bad to have a car broken down on the road. I told them I had Endurance insurance, gave Tom the information and I got a call from Tom saying that they denied the coverage.
I called Endurance. They said it was denied because I reported the wrong mileage. I remember the day I called, I couldn't read the VIN number from the garage so I had to pull the car out into the sun to read the VIN number. I gave the exact mileage that was on that vehicle at that time and I was told that what I reported was less than what CARFAX was showing back in June when I had the vehicle serviced. So right now, I'm heated.
I just got with Endurance in September. But before that, I had CarShield. I spoke to another retiree friend and she told me she had Endurance. I told her about the issues I was having with CarShield. She said, "I have Endurance. I got them off the TV." Lo and behold, later that day, I saw the commercial on TV and I called them. I spoke with Kenneth and he had me go get a copy of the last service that I had on the car to show the last time it was serviced with the mileage. It was with Jiffy Lube and my husband drove there to get the receipt. I called them and as I was on the phone with Endurance, Kenneth heard the Jiffy Lube rep say that the service date was 9/21 with 166,283 mileage. I just emailed Kenneth a copy of that receipt from Jiffy Lube and he said I'll hear something either later on today or tomorrow.
Reviewed Nov. 5, 2019
My 2010 Ford is getting higher in miles. I got Endurance for it and everything went fine. I liked the rates. Their reps were really efficient. They answered all my questions really good. They were very knowledgeable about what they offer and what they didn't offer.
Reviewed Nov. 5, 2019
I bought a 2015 vehicle with 150,000 miles on it. I found Endurance online and was happy with the reviews they had and went with them for my vehicle coverage. I was able to understand how a claim is done. For the coverage, I didn't get all the stuff they were gonna send me. I still haven't received the identification card for my plan and I don't know what is covered. It has been two months. Also, every repair that I had done was not covered which was a little disconcerting. Their reps said they could offer me a bumper-to-bumper but it would be costing more money.
Reviewed Nov. 5, 2019
I just bought a used vehicle and I wanted some kind of coverage on it. Most of the time I buy a new vehicle, and that was the first used one I ever bought. I looked online and wanted the top-rated and that's where Endurance was and that's what I went with. Their customer service rep was good. He explained to me everything, what the warranty would do, the coverage that I'd have and the price. He was straight up about it. It's just that it was misleading that he said that there was a gift card I'd get, but all that was a discount on buying stuff. He could have been a little more upfront about what that gift card discount is. Other than that, everything was fine. He set the payment plan up. It works out good for my budget.
Reviewed Nov. 4, 2019
Hello, I don't know where the other customers came from with all those great reviews about Endurance warranties! But here in Chicago, Ill. They have a problem not following their agree upon arrangement like before you pay your Fees. They just want their monthly fee, because they don't do pre inspection, so why wouldn't you accept their claims? Oh you just want that monthly fee and no chance on getting any warranty that you claim to have on the car. After months of trying to get my car covered after the time frame! 3 months or mileage. I had to contact the State Attorney of Fraud! And got all my fees back after 8 months! So whoever read this stay away from them if you got money to throw away or Time!
We were sorry to hear about the issue with your claim regarding your maintenance documentation. In the interest of customer service, we provided you a full refund on 1/10/2018. If there is anything else we can do something to help you further with this issue or come to a better resolution please feel free to contact Customer Care at 866-432-4443.
Thank you.
Reviewed Nov. 4, 2019
A guy from Endurance called me and went over their plan with me. That guy gave me a quote and showed me different packages. He explained everything and then sent me an email through which I was able to read their whole plan and its benefits. I didn't sign originally but then when I found out it was the best overall deal because of everything I was getting I called them back and the rep and I did the sign up over the phone. I've had their plan on auto pay and everything has been good so far.
Reviewed Nov. 4, 2019
The signup process I went through as well as the package I got from Endurance were fine.
Reviewed Nov. 4, 2019
I looked at a few companies before I talked to a friend of mine on the job. He told me about Endurance and that was when I got with them. Purchasing it has been pleasant and professional. My payments were set up on the 13th of every month. But I don't know whether or not they can get my car towed. I've seen on the television where a person said the car dealership will tow the car. No one ever explained anything like that to me. At this point, I have not received a package and I need to receive one.
Reviewed Nov. 3, 2019
My car was getting a little older and I looked to see if there was a maintenance plan. I have one for my house and I hear people talk about having maintenance plans for their cars. I started to research and I read that a lot of these companies go under quickly, but Endurance has been in business for a while. I got ahold of them and their customer service was great. The rep was well-knowledgeable when he talked to me about what they offer for my vehicle and what the plan covered. He pretty much had me sold after my conversation with him. He then referred me over to a young lady for the confirmation process. She said she would give me the billing date that I wanted, but she never did. Other than that, everything has been fine.
Reviewed Nov. 3, 2019
I got my BMW covered by Endurance Auto Warranty. I needed the extended warranty because it’s a luxury car. I was searching on the internet, and that was the best one that showed up. Their customer service was awesome. The first time I used the warranty, I left my keys inside the car. And then I called and in like 25 minutes, somebody showed up and opened it for me. It was awesome, and Endurance covered the whole cost. Everything is great.
Reviewed Nov. 3, 2019
The Endurance rep was fine. I purchased a car and I didn’t want to get the warranty through the dealership. I wanted to get a warranty separately so I wouldn’t have to be paying for a warranty with my loan amount. I googled extended warranties and Endurance was the first thing that came up. I gave them a call. I spoke with a guy, and he explained things pretty well. I stayed on the phone with him about 20 minutes, and I told him to let me think about it over the weekend. I spoke with my brother about it. He said that they seemed to be a little higher, but I told him the things that they guy told me, and he said maybe I should go with them.
I ended up calling Endurance and I went ahead and signed up. Then I got another call back a day later from someone else who was calling to sign me up because they didn’t know I’d sign up already. Everything is going okay with Endurance but they’re a little slow on getting materials out to the customers. In my case, I paid them money and I didn’t receive any information for a long time. I even had to call back and ask them to send me materials. When I called back, I was able to get the person I spoke with to send me an email link to my account. It was maybe a week or two after that that I finally received it in the mail.
Since then, I’d been reading up more on them. I wanna make sure I do everything right in case I have to file a claim any time in the future. I'm just a little apprehensive and a little nervous for something to happen and me paying money, and then they will not honor the claim. I would recommend Endurance to a friend if they ask me, but I would tell them the pros and cons of what they might wanna look out for.
Reviewed Nov. 2, 2019
My warranty was up and I considered about four companies. The price, the service that was gonna be provided and my deductible were the deciding points for me. A couple other companies gave me a price. I said, "Okay. I'm gonna check around." And they said, "That price is only good for the day." Well, that immediately turned me off. I felt I was being pressured at that point. Those companies were taken off my list immediately. With Endurance, the only thing their rep requested was that I’d call him back directly, which I did. Their rep went in detail and he answered all my questions. They were gonna extend my payment on over five years, and I elected to do it over one year. So, I was happy I could do that, because I don't like having long payments. Overall, I was very happy with the purchase and the service I received from them.
Reviewed Nov. 2, 2019
My warranty expired. I went online and found Endurance. Their rep was professional and courteous. I called about payments and their customer service reps were informative. They told me right away what was up. I haven't had any problems with Endurance and the prices are reasonable.
Reviewed Nov. 2, 2019
Endurance's reps were very helpful with everything insofar as giving me the warranty and letting me know what I was getting. They were very polite on the phone and made me feel welcome to the company as a member. Thus far, I love my Endurance Auto Warranty. I have a friend that has their coverage and he let me know what I am able to do and what I am not able to do. He also let me know how prompt the service is when it comes to getting my car fixed or getting a tow truck.
One day, I was coming back from lunch and my car stopped on me. It wouldn't go on reverse or drive. The minute I called for a tow truck, within five minutes, one was here. The weather was bad with a mix of rain and snow. It was cold too so that was love. The tow truck driver loaded my car up on his bed and they're gonna send it to a certified dealership.
I'm glad we can be there to help you, James! We appreciate the time you took to share your experience with us. If you need anything from us, please let us know and stay warm!
Reviewed Nov. 1, 2019
Endurance was rated well online. And though someone else who was also rated well was lower priced, Endurance got their price down for us. We have the monthly fee on our credit card so it's easy to pay. We're both retired and on a fixed income now, and with the expenses going up on vehicle repairs, having the warranty gives us peace of mind.
Reviewed Nov. 1, 2019
I was gonna get a new car but I decided to hang on to this one for a while, and it didn’t have a warranty on it so I figured I would just get an extended warranty in case something does go wrong with it before I'm ready to get a new car. I went online and some companies sent me a few quotes. And Endurance was the first company I called, and everything seemed pretty good. The pricing was a little higher, but I still decided to go with them. I had to reach back out because I never received any confirmation of the service contract that I purchased. And I still haven't received anything in the mail. They told me they were gonna mail a card and a complete package of what my coverage was. I've been waiting on it for about three weeks, and they told me I should have it in 10 days and I still haven't seen it. But other than that, everything was good. I’m paying monthly, and I'm happy with the price that I'm paying. And over the phone, they were all wonderful.
Reviewed Nov. 1, 2019
Endurance Auto Warranty gave a better deal. Their rep was very straightforward and patient with me. She did what she could do to make me become a customer. The waiting period could be improved, but I really liked the deductibles and all that stuff that they told me. Endurance is a good company to invest in.
Reviewed Oct. 31, 2019
My car is a 2004 Taurus and when I got it, it had 85,000 miles on it. A week after I got the car, Endurance called me and asked me about the warranty. But the call was like, “Do it now." The salesman was telling me not to wait until the car gets over 90-something thousand miles because then I wouldn't be able to get the warranty. That’s how I ended up giving them my credit card number. But I didn't know it was gonna take my money right there because I was gonna wait. I know some things would need to be paid for but it kinda put me in a bind. I’m starting a new job so my money is kinda short. It was 180-something dollars and it should be a month-to-month. I’m gonna have to skip it this month. I’ve had this going on two months since I had the car and I haven’t received anything through the mail either. I haven’t received any kind of package or coverage. But I believe the company stands behind what they say they would do.
Reviewed Oct. 31, 2019
Endurance Auto Warranty offered more services. I spoke to someone from Endurance to purchase the warranty and dealing with their customer service was fine.
Reviewed Oct. 31, 2019
My automobile had passed its initial purchase warranty and I had recently moved down to Nashville. The roads down here are terrible, and so I figured I needed another extended warranty at least while I’m driving my car every day now. I considered a couple of companies online. I had seen that Endurance was the highest-rated and the lowest cost. They also got back to me the quickest. So that was the initial one that I went with. I filled out an online form and they called me five seconds later. Their response was super prompt.
Their customer service was great. I was given a bunch of different package options and I went with the one that I felt was most appropriate. It was a five-year, another 100,000-mile coverage. So, the purchasing experience was great and I’ve got the extended warranty that I needed. However, the card that I gave them for the payment plan expired last month. I haven’t found a way to log in to my account, my profile, and update my card payments. I’m gonna have to call them today. But other than that, everything has been fine.
Reviewed Oct. 30, 2019
WARNING: Do not purchase a warranty from Endurance, especially if you own a 2012 - 2016 Ford Focus. I bought a Ford Focus for my son and purchased the Supreme warranty. Ford’s PowerShift transmission has been known to have issues. I was assured by their representative that ALL the transmission components would be covered under this warranty. Well, when the clutch in the automatic transmission failed, I was denied a claim. Endurance stated they do not cover Ford’s Powershift transmission because “it is not a traditional automatic transmission”...whatever that means.
I now have to spend nearly $2000 to get the transmission fixed. Very disappointing, the purpose of a warranty is to avoid situations like this. These companies have proven time and time again to be untrustworthy and able to find loopholes as to why they can deny a claim. I would have been much better off saving the downpayment they require and putting away the monthly charge in savings.
Reviewed Oct. 30, 2019
We've had issues with expensive fixes in the past and my wife and I decided that once the vehicle warranty on our car expired, we were gonna purchase an extended warranty, which was what we did. Based on the reviews we read online about Endurance, we went with them. The guy I talked to was pleasant and straightforward. Some guys are pushy. They won't let you talk edgewise, blow things out of proportion and are full of pomp. But I didn't have any issues with the Endurance guy. He told me what I wanted to hear and explained to me all the options and what the coverage was. I also got an additional thing that gives me tire repairs and other stuff as part of the package. I haven't had the need to use them yet, but based on what I've read, I don't see a problem. As long as that part works, I'm okay. I'd recommend them.
Reviewed Oct. 30, 2019
I bought a used Mercedes and I needed the warranty for repairs. The guy from Endurance that I spoke with was more professional than other warranty companies plus, making payments is not difficult. They draw my account monthly. When I signed up, I was told that the warranty covers the keys and the tire but then, my contract does not reflect that. I paid $150 and my contract is only for $130. They told me that once I make my first payment, I will get information for the decision to cover the key and then the tires but I still have not received anything. I’ve called several times and nobody has called me back.
Reviewed Oct. 30, 2019
My wife looked on the list for good extended warranty providers, and she gave me Endurance's name and called and since the truck is in my name, they wanted to speak to me. I gave them the vehicle identification number and they looked everything up. The rep was very helpful. He asked questions about the truck and what my wife uses it for, and I told him. He asked the mileage on it, then he started asking technical stuff, like has it ever been in an accident, and I told him we never had an accident with it.
The only thing was that instead of putting the warranty on a credit card, I wanted to be able to put it on my check cards, and they said they couldn't do that. So, they asked to put the $107 on a credit card which charges 26% interest instead of taking that out on my checking account every month to where it is not charged the interest. The rep said that they couldn't do that with my Visa checking card because it is also considered debit. So I just gave him my regular credit card number.
Reviewed Oct. 29, 2019
If I knew what I know now, I would never have purchased this warranty from Endurance. The sales pitch is drastically different than the actual experience when making a claim. I've had 3 claims... The first one was finally accepted after much wrangling as their initial default answer was no; the latter 2 claims were not accepted. In fact on the last one, they simply responded to the Mercedes dealership that I had a "drive train warranty" and the claim was for something else so the answer was no. The fact that I had a Select Premier contract which covers a hell of a lot more than the drive train was not disclosed.
Reminded me of dealing with health insurance where typically the default answer is no without really even considering it. So, for $3600, I have a warranty that I consider to be basically worthless... Either they say no or I'm faced with dealing with the emotional and time energy of fighting them. My recommendation is a firm no... unless they move some of the sales people to claims so that the huge disconnect between the sale pitch and the claims process is eliminated.
Reviewed Oct. 29, 2019
This Endurance company sent me a notice for a 2012 3500 Ram truck. I have never done business with this company or own a make and model of this vehicle. I called to find out what was going on - a so called “manager” told me it must of been a mix up with a family member or my address was incorrect. If that is the case why is this my name with MY correct address???? Why do you have my personal information???? No questions were answered. This makes no sense at all. I don’t even live in IL!!!! Apparently I have a price increase on a vehicle I don’t own. Wtf.
Reviewed Oct. 29, 2019
I am using Endurance for the first time this week and they said they are going to cover the truck, which was what they told the dealer, so I'm not worried about that. My car is in the dealer and they fixed the problem with the computer software, USB and wiring harness. The dealership took care of the claim. They gave me the contract number and I spoke to them this morning. They said that they have a message out for Endurance to pay them and now, I'm waiting for Endurance to pay the dealer.
Reviewed Oct. 29, 2019
I got the Endurance warranty on my Dodge. They told me to get online so I could track my deal and my payments, but I can’t even get online. I pushed in the username and I punched in everything that they sent me, but it doesn’t work. They also said they were gonna send me a little card so I could prove that I have the warranty. So in case of breakdown, I could present that card. But I haven’t received it.
Reviewed Oct. 29, 2019
I’ve a got a 2017 Nissan Titan that had about 84,000 miles and it’s a hell of a good truck. I really like it. It was an option of either trading it in and coming up to 100,000 to get me a new one or extending the warranty. I decided that I was gonna keep it for another 100,000 miles and I checked around different warranties. I was primarily looking for a powertrain warranty and an electrical component warranty, and that’s what I got. Endurance made it pretty easy. I looked at their rating and they had an A+. Several were A+ and some were B. I also checked the dealership and they said they’d only had one time with Endurance and they had no problem with them.
The guy I worked with at Endurance was really good too. All the way around, there was no hard sell from Endurance. Some of those other companies were hard sell. This guy said, “Do it or not do it, it’s up to you.” He told me what the plan was and that they won't change it. He said I had three days before I could use it and I told him I wasn't planning on using it yet. I still had 20,000 miles left on this warranty but I wanted something to carry me up to 100,000.
The price also seemed to be fair. I had to pay $141 upfront and then it was 64 a month. I asked if I would get a break if I just paid the whole thing and he said no. Whether you pay $64 a month or the $2,400 upfront, it was $64 a month for 3 years at 0%. He said it would be all the same. Then he said, “If you like 0%…” I said, “I love 0%." I told him to just give me the $64 a month as long as they would debit out of my checking account every month and I don't have the hassle of bills payment. He said that was the way they liked to do it and I said good. They’d already hit my checking account for a couple so it works out okay.
Reviewed Oct. 28, 2019
When I enrolled with Endurance Auto Warranty, the lady I spoke to was very nice. She talked to me about how long the cover had been there. And I like that she didn’t ask me a whole lot of personal information. When they were getting my banking information, I was feeling skeptical. She didn’t try to push me into it though. The lady said that if I wanted to, I can come back and that I had up to 30 days to cancel it. The experience was good, which was why I went on. She transferred me over to a guy and I had to say yes to him to authorize them to take the payments.
Normally, Endurance sends the card and other information through email. I received an email, but I told them I wanted it on paper. They said that it was no problem, but I never got it in the mail. When I called the second time, I received another email to have an account set up so I could view the extra coverage. They also said that the card probably got misplaced in the mail. A week ago, I called them and they said they were gonna mail it, but I never got it. This was the first time I’ve ever dealt with something over the phone where I had to call twice and at this point, I’m becoming skeptical about them.
Reviewed Oct. 28, 2019
I went on the internet and entered best car warranty. Endurance came up and I liked the price. I went to a couple of dealers and the price was ridiculous. Purchasing the warranty from Endurance went good and I had no problems. The people have been polite, nice and friendly on the phone.
Reviewed Oct. 27, 2019
I got a later model car that was just out of warranty. It’s a pretty nice car and repairs are expensive in that kind of car. Having an extended warranty gives peace of mind and I have them on all my other vehicles. So far, everything is fine with Endurance. It's in Chicago, which is like New York where you know who you're talking to. They had different packages that I could choose from as far as coverages and it was easy. I can also pick whenever I wanna pay as far as time of the month.
Reviewed Oct. 27, 2019
When I looked up on the internet for the top three warranty companies in the United States, Endurance was at number one. I got a three-year, 50,000 miles coverage, and the rep was very detailed and good. The only thing is if I have a problem, I'm not sure about the number to call if there’s a warranty. Other than that, I was gonna pay the whole thing at once, but I'm making some payments over a year and a half, which is easier for me. So, everything is fine.
Reviewed Oct. 26, 2019
I inquired about an auto warranty because I've been a mechanic for 30 years and I can’t do it anymore. My body’s so messed up, I can hardly hold a wrench. I got an auto warranty from Endurance because they cover more than CarShield does. The rep was great and fantastic too. I asked him about a few things. But he didn’t volunteer a whole lot. I’ve heard a lot of BS from a lot of salespeople, but this guy, just like I told him, “Don’t try to coat over something that you don’t know anything about. Just tell me what you know.” I’m just straight up like that with insurance people and warranties. And they sent me the information I needed, I got what I wanted, and now my car is a lot more covered than what I had before. But they need to improve their sales tactics. They should volunteer some stuff and give people an idea of what’s being covered, what is normal wear out and items that don’t get covered like brakes and rotors.
Dennis,
Thank you for the helpful feedback! We appreciate you bringing this to our attention. Our Quality Assurance team will look into this and make any appropriate corrections internally.Feel free to contact us if you need anything.
Reviewed Oct. 26, 2019
I kept receiving calls about getting an extended warranty, and then I checked up on Endurance wanting to find out if I actually needed one. Making the payments was quite difficult for me, and I just couldn’t afford it at the time.
Reviewed Oct. 25, 2019
I purchased my warranty in April 2019 for a 2012 BMW X5. The car was in perfect running condition but I wanted a warranty just in case because of the age of the car. My first claim came in October 2019 because the transfer case has been giving me problems. The inspector came out to look at it at the BMW dealership I took the car and said that it's covered. The dealership just called me a day later saying that the warranty company now wants them to rip open the transfer case which is $1300 dollars and not covered by the warranty to see what went wrong and to see if it's covered. BMW strongly recommended that the transfer case is just replaced and not opened. I'm getting the run around from Endurance and should have known that this would happen. Save your money and don't use Endurance.
Reviewed Oct. 25, 2019
Endurance was the only one I’d seen that had better reviews on it. They did pretty good, so we’re still doing the warranty with them. The rep was good and he explained everything. The payment plan is affordable and making it wasn't difficult.
Reviewed Oct. 25, 2019
My existing warranty was getting close to the end so I googled warranty companies and Endurance Auto Warranty was closely aligned with the warranty I already had. The sign up process was very smooth, and the rep was very knowledgeable and informative with great personality. My payments are on automatic set-up. The experience was excellent.
Reviewed Oct. 25, 2019
I liked the presentations I got from Endurance. It seemed like their warranty would cover more and that theirs was a more solid program. Though Endurance charged a bit higher than CarShield which I had, that made me switch. Now, I don't like the fact that Endurance charged me an additional $20 a month for the roadside program and for the tire program. With CarShield, it was just a month-to-month pay. Additionally, Endurance's customer service team and I didn't get off to a good start because they denied my claim for a portion of my motor. They said that part wasn't covered because AutoNation Dodge, the company that was working on my vehicle, said the problem was with my thermostat housing.
I need to fully understand what is covered and what is not covered. I ended up spending $500 out-of-pocket to get that housing and the thermostat put on. I picked the car up last Thursday, and on Friday, it ran hot again. Since it happened again, it was like AutoNation wanted to work on bits and pieces instead of doing a complete diagnosis on the car to present to Endurance. I told them that they need to give Endurance the assurance that they have done a complete diagnosis on my car. This is why I can't quite hold Endurance accountable.
Reviewed Oct. 24, 2019
I wanted to have some kind of a maintenance repair insurance on my car ‘cause it was getting to a point where I couldn’t afford the repairs anymore. It’s a 2008 car with about 108,000 miles, so I went on the internet and was researching the top maintenance repair insurance company, then Endurance came up, so I decided to sign up for it.
I pay about $60-something a month, and it seems to be all my charges now are quite high where I can hardly even afford groceries anymore. I'm retired and all these car expenses are becoming a financial burden at 75 years old. So, I have a little more peace of mind now that Endurance will pick up some of the expenses. Endurance seems to be reasonable and we’ll see what they’d cover then ‘cause I can't read all the fine print. But I'm glad I got it. They're an excellent company. They seem to be honest and answer the questions real straight. Somehow, I trust them for some reason, because of their ratings, too, are very high.
Feel free to contact us if you have any questions or concerns.
Reviewed Oct. 24, 2019
I had a car that had some serious issues before that I paid a lot of money on it and I thought if I had a warranty on it, I would've been covered. I just can't afford to pay out of pocket. I purchased a warranty from Endurance and their reps were pretty helpful. I already told others to get it if they could.
Thank you for sharing your experience with us, Joey! If you need anything, don't hesitate to reach out.
Reviewed Oct. 24, 2019
The reps at Endurance were very helpful when I purchased a warranty for my SS TrailBlaizer.
Reviewed Oct. 24, 2019
Everything was initiated when my first bank draft came out on October 15. The people I signed the deal with over the phone were great so everything went on without a hitch. I wanted to try and pay it off a little sooner so I called and asked them how to do it. The rep said the best thing to do is just when I call to say to take $500 or $1000 more out. And they bank draft it out that day.
I had never really heard of Endurance and that was why I went with them. I thought those who doesn’t advertise just provide a good and solid product and service. Whenever you see a lot of advertisement on TV, there’s a lot of money put into that but a lot of times, the service or the product of that company is not that good. The rep from Endurance gave me a lot of good information and pros and cons of different plans, so I felt comfortable. The information was clear and they weren’t pushy. I’m very satisfied. I hope I never have to file a claim, but at least it’s there. I’m big on insurance on anything like life insurance and house insurance. I’d rather have more than enough. And this vehicle that I bought is a Cadillac that’s 11 years old but had very low mileage. Everything on that dang thing is electrical. Most of the other cars I usually drive are trucks. I can fix them for the most part. So I think having the warranty on my Cadillac is money well invested.
Reviewed Oct. 23, 2019
I've been using my truck to do quite a bit of traveling. It's a work truck and I thought that I would buy a warranty for when I’m out-of-town. I researched Endurance and they were the top of the line, as far as warranty companies. I filled out some information online and they called me. We went back-and-forth over a span of a couple of weeks so I could speak with some other people about it and see the other prices. I also spoke with my accountant about the cost of repairs through the warranty, which was when I decided to go through with it. I’m still waiting on my card though. There was a 30-day or 44,000-mile waiting period after I made the down payment and I’m still waiting for my information to come through saying that it’s active. But from what I’ve received, I’m satisfied with the cost.
Reviewed Oct. 23, 2019
I had an issue with my car earlier this year and I only recently paid it off, so after getting that fixed, I was like I couldn't pour too much more money on this car. So, I had to look at some warranty. I talked to the mechanic that I was working with and they suggested Endurance. I gave Endurance a call and they explained things well. I was in the middle of purchasing my home, so I wasn't able to make a down payment or start the plan right away. But I was able to postpone it for three weeks then they took the payment. I received the packet and an article in the mail detailing how to make the payment plans.
I went on a road trip this weekend and I was gonna have to use the warranty. But it turned out the first person I spoke to didn't wanna use Endurance. If the mechanic is not willing to talk to them then maybe I shouldn't work with that mechanic. So, I went to Hyundai and they ran a diagnostic. I was able to leave them the phone number and the contract number, and they contacted Endurance themselves. So, it's a good way to identify a legit mechanic as well. I paid the 79 bucks for the diagnostic and they were able to find the issue. It was a loose plug. I drove the car back 11 hours and another 5 hours yesterday and there were no issues with the car. There were little issues on the back and forth with claims and learning that process though. I wish it was explained to me a little bit better. Other than that, they were more than willing to help.
Reviewed Oct. 23, 2019
I had a warranty previously but it expired and Endurance is now my new warranty company. Their rep was knowledgeable, but the payments that they have set up are a bit high. I couldn't get on the site to see the actual contract with what the provisions were. Although we discussed it on the phone, I wanted to see everything in writing. I called them to get that information, but what they sent me was the payment information, which was not what I wanted. So, I had to call them back and it was provided eventually, but it took almost a month.
Reviewed Oct. 22, 2019
I got Endurance for the vehicle that's driven by my son, and he needs to keep the car maintained for several more years. And based on his financial circumstances, he needed to have coverage. And I made a decision to get the coverage. I ended up buying it from Endurance because the person I spoke with initially was very good. And he had all the answers, he gave me what I needed to know, and he was very definite about the program, and sold me on it. He explained it very well. I don't know everything about cars, but he seemed to answer all the concerns I had, so I was happy with him.
The only thing is I got a letter in the mail a couple of days ago asking me why I didn't get coverage from Endurance. So, there must be some sort of disconnect within Endurance someplace where I was wondering myself if they did give me coverage or not. But I’ve gotten a policy, so I’m assuming everything’s there. The experience was very good other than that.
Reviewed Oct. 22, 2019
I went online and check reviews before I bought a warranty. Endurance had the highest rate in our area. I completed work online with them, they called me, and then I filled that out, and the rest of the enrollment process was done with them over the phone. Their customer service was friendly, helpful, and answered all questions.
Thanks for sharing! We always do our best in providing excellent customer service, and we love hearing about great interactions with our team. Please let us know if you need anything!
Reviewed Oct. 22, 2019
Our warranty had expired. Our car is not giving us any trouble, but you never know when something’s gonna happen. So, we started looking for auto warranty with good coverage and price as the biggest factors. We have considered three companies and we ended up with Endurance. Their reps were friendly and straightforward. I felt like I knew what I was getting and my payments were set up as automatic. I had a very good experience.
Reviewed Oct. 21, 2019
I've seen Endurance on commercials for years and I remembered the commercials so I went with them first. It was very easy to do the payments. The rep made it nice and uncomplicated.
Reviewed Oct. 21, 2019
When I purchased my vehicle, it was at about 70,000. I opted out of the warranty because, most of the time, I don't keep a vehicle when it's over 100,000. I had already reached that but I like the car so much that I wanna keep it. It was too late, though, to apply through the finance company so I looked for an extended warranty. Endurance was recommended online and it seemed to be better than others that I was looking at. And though the price also had something to do with why I went with them, the number one reason was that I was really impressed with the rep who I spoke with. I had a lot of questions for him, and he had answers to everything. Now, I've already made two of payments, and they've come out on time.
Reviewed Oct. 21, 2019
I searched online for auto warranties and chose Endurance based on their customer reviews. Their rep was very knowledgeable and efficient given the time parameters I had. Making payment was easy other than the part that I had to be transferred to someone else and waited a few minutes. But other than that, the experience was fine. Their customer service team was good and the payment plan that we decided on worked out fine.
Reviewed Oct. 20, 2019
I went through another company, and they don’t honor their services. And so, I needed coverage on a vehicle. I looked in the internet, and I just went through warranty companies and Endurance was the third one that I looked on there. I had to make sure that everything that was on the website was true. So, I called the number there, and I talked to a live representative. They sent me a package showing what they covered, and so it’s everything I needed. I have the coverage on a vehicle from my grandpa, and I wanna keep it up. Purchasing the warranty was good. I enjoyed it. It was very informational. I got all my questions answered, and there was nothing there that I was dissatisfied with. I need a company like this. It’s very specific to what it covers.
The payment plan is a little high, but it’s an extended warranty. I don’t have to pay $2,000 or $3,000 out-of-pocket. I was really satisfied. I was very impressed on how they were really quick to answer my questions. They’re very knowledge, and was pretty cool to me. I don’t like it when I get somebody that’s new. I understand that we do get new people but I’ll take the patience in listening because I need my questions answered. But with Endurance, I enjoyed being on the call because I stayed with one person.
Reviewed Oct. 20, 2019
I googled to see top-rated auto-warranties and read the reviews. Most companies were third party, and I didn't really want a third party, so I went with Endurance. Paying for it was easy, which I did on the phone. They sent information, and you could log in and do autopay or pay through the internet. And if I were to file a claim, it's also easy. They said you just give the card to whoever you’re taking the vehicle to make sure it’s certified and they would call and get everything straight if it’s covered or not.
Reviewed Oct. 20, 2019
It went very well with Endurance. My aunt has it and she said it was pretty good. If any damages, car damages, or if we have a problem that I can’t afford, it will be covered. I searched Endurance on the internet, looked at the reviews and saw how many stars they got, and it was pretty higher than everyone else. I filled out something online, and then somebody called me there. He was persistent, but he was good. The cost was a little high. I paid four months in advance. But it wasn't bad. I called, and they take the payments automatically out of my debit card.
Reviewed Oct. 19, 2019
I googled auto warranty companies for our car. When I called Duane from Endurance, he was professional, friendly and explained everything. He told me to come up with so much money and I told him that I didn’t have it. He said, “If you do choose Endurance, call me.” He gave me his extension number. I told him I was gonna call him back because he was the one that gave the speech. He didn’t think I was gonna do it but he was shocked that I did. I had to wait though till my payday kick in a day or two later. I paid something and then a couple of days later, I paid again. So far, everything went well.
Reviewed Oct. 19, 2019
My warranty for my 2016 Chevrolet from Endurance is pleasant. I wanted bumper-to-bumper warranty, and that's what I had before, and rather than just renewing what I had at the time, I just turned around and said, "You know what, I'll just get a new one." And so, that's what happened. Everything was fine. They had given me everything that I wanted. The reps were excellent. They answered all the questions that I needed and were very professional. And the payments are easy because it's direct withdrawals.
Reviewed Oct. 19, 2019
My wife's key fob broke and we didn't have a spare so she was stuck and couldn’t go to work. We had to replace it. It was a Sunday Endurance's office was closed and the number was not working so I couldn't file the claim. I didn't realize that there was an after-hours number. Nobody told me that sort of thing. They sent me the terms and conditions, but they don’t point it out. Not everybody reads all the small prints.
When I called Endurance, the last person I spoke to with regards to the plan wasn’t very professional. I asked to speak to a supervisor and she said that the supervisor was just gonna say the same thing she was telling me. It ticked me off that she was rude like that. I wrote down a claim number and she said that I could send it in, but it wouldn't be covered since I didn't get the approval first.
Reviewed Oct. 19, 2019
My car just came out of the factory warranty, so I needed to have coverage. I went online looking for an extended warranty, and I looked at a couple of them and Endurance worked. Making payments worked out as they just withdraw it from my checking account every month.
Reviewed Oct. 18, 2019
I cancelled my previous warranty and I kept checking around with people to understand what I needed to do to get a better deal or just to get a warranty. I was speaking with Leticia at Endurance, and we had been talking for a couple of weeks because I went out of town and came back. We kept missing one another. I went with Endurance because of her because the other people that I talked to were really pushy and they kept trying to get me to get it done. But Leticia was not that way. She was efficient, and she talked to me about pricing. She heard me out.
When I decided to move forward, Leticia sent me to a gentleman named Mike. Mike asked me if there were any problem with the car because Endurance won’t pay a claim on any existing problems or any unknown problems. But I didn’t know what that meant. I waited a few days, and thought that I don’t wanna deal with them because I felt like he was saying everything I was dreading or fearful of. If there’s a situation or if it’s an unknown problem, how would I know about it? So, I called to cancel the policy and then, I spoke with another gentleman, and he gave me a little more clarity. He said that I have a 30-day, 1,000-mile holding period, and he made it seemed like that would be the only thing. He said typically, if there’s a problem, it would be identified within a timeframe. Overall, Leticia was the high point of my experience. Everything else was within mediocre.
Reviewed Oct. 18, 2019
When the factory warranty for my car ended, I didn’t wanna drive without an extended warranty. Endurance didn’t thoroughly explain the policy and just covered the main things. I did my own research and had to ask them the right questions. I got the paperwork after about two weeks and the price went up. The policy covers everything though.
Reviewed Oct. 18, 2019
Endurance Auto Warranty was not lacking. It’s better all around. My experience with their reps was very professional and very clear. They were open for any questions I had. Making payments for the warranty was easy.
Reviewed Oct. 17, 2019
Endurance warranty does not keep their word. I had a transmission breakdown and they wouldn't pay the full price of getting it fixed. I end up having to pay 938 more dollars what people was going to keep my car. They're quick to get the money out of your account but they want to fight and it comes time to pick fix something repair something making my keep their word and it cost me money.
Reviewed Oct. 17, 2019
This Company is a rip-off. Don't even think about buying extended warranty from this place. I cancelled my policy after a month with less than 1000 miles. They pro-rated refunded me with half the money the paid them.
Justin,
We have made an attempt to contact you to resolve this, please give us a call at your earliest convenience. Thank you.
Reviewed Oct. 17, 2019
Endurance got in touch with me and explained everything I had questions about and it was what I was looking for in a long term coverage, so I decided to go with the company. They are sending me out a package of explanations and coverage, but I have not received it as of yet.
Reviewed Oct. 17, 2019
I looked at our current provider. They didn’t wanna renew, so I got Endurance as they were highly rated online. The rep I dealt with did a good job. The warranty is valuable my car being an American car. And I would recommend Endurance.
Reviewed Oct. 17, 2019
My vehicle just had 140,000 on it. I figured things might start going wrong on it. I was looking at warranties, and Endurance was the first one that came up when I browsed online. So, I called and checked into it and got it. Everything was good with their reps. The payment plan is good too.
Reviewed Oct. 17, 2019
My E350 is covered with Endurance. I had a claim going on now. And as far as the claims experience, they respond, they pick up the phone, and they are talking with the shop already. And according to the shop, they told me that they said they will send somebody there tomorrow to come out and see before they go ahead and do whatever they wanna do. Endurance is good.
Hi Akande,
Thank you for sharing your experience with us! Please let us know if you need additional help.
Updated review: Nov. 20, 2019
Kat was able to help me with my issues. Thanks Kat.
Original Review: Oct. 16, 2019
First when I called the lady made me buy the top coverage. She said everything would be covered except the old change, brakes and tires. Car broke down and claim denied. Had to pay $1900 out of pocket. When I called and tried to cancel it they kept transfer me from one to another till one guy gave me a deal so I can stay. Again alternator died and claim denied again. Called and the same thing happen all over again. Missed one payment and the policy canceled and whoever spoke with me on the other phone was rude and racist because my English not perfect.. They canceled my policy and I got no refund at all. They never paid for any of my maintenance. I paid $2400 out of pocket while having a full coverage warranty. Very sketchy and shady business.
Omar,
I am glad we were able to meet a resolution. Please give us a call if there is anything else we can do top help.
- Kait
Reviewed Oct. 16, 2019
I bought a used truck so I looked up in ConsumerAffairs about auto warranties and everybody else raved about Endurance. During the purchase process, I had a great experience with their reps because there was no pressure.
Reviewed Oct. 16, 2019
My car warranty had expired, and I thought it would be cheaper to get a warranty than to repair something major. When I was getting enrolled with Endurance, they encouraged me and told me about the coverage and the cost. Making the payments was easy and we set up an autopay from the bank. I liked the fact that it's a five-year warranty, but I just have to pay for three years.
However, I have not yet received the policy or the card. They said their record shows that it had been mailed and received. I explained to them that I do not have it. I verified the address and they had it correct. And then, I was supposed to get another one within 5 to 10 business days, but it has now been over three weeks without anything. So, I am considering dropping them if they can't follow through better than that. Also, what I really hate about them is all the emails and the phone calls before I decided to go with them. And even after I went with them, they would still pester me. I got a call from another Endurance agent, and he said he could have given it to me cheaper. But I'm that not stiff, and then I started to think it was just a scam.
Reviewed Oct. 16, 2019
When we purchased an older vehicle, there wasn’t any warranty so I bought an extended warranty to be sure, in case something happens. I saw Endurance online and one other company and Endurance was better all around. Their reps were very friendly and very helpful. They explained everything out in detail. They told me how the payment will be sent out and everything was good from there. And I set an automatic draft for a monthly payment.
Updated review: Nov. 15, 2019
So far Endurance is attending to my request. I haven't used the warranty yet. I am now with a car service and I haven't received any service yet from Endurance so I can't talk about their work but so far they keep calling me and talking me about what's going on with my car and I think it's good!
Original Review: Oct. 16, 2019
I just received a letter and I'm not okay with it. It said that my insurance is 221, and the pay monthly is gonna be for 116. When I pay the contract, the amount is 241 not 221, and I'm wondering why. I need to talk with the Endurance guy who contacted me to buy the contract. He speaks Spanish and I can explain to him better.
I am glad that we were able to clear up the misunderstanding. Feel free to reach back out if we can help with anything else!
Reviewed Oct. 16, 2019
Endurance sucks. I went with them because ConsumerAffairs had recommended them. During my purchase, the representative was nice but he didn’t tell me everything. He told me that there's a 30-day waiting period, and so I said, “Okay.” My car is already getting old, so I figured that things are gonna start breaking down, that's why I got an extended coverage. Then, sure enough, something happened to my car right outside the 30-day period. So, I took it in, and they said that I didn’t meet the qualifications as there was supposed to be also a 1,000 miles. The person that I talked to straight out denied me, and then that was it. They turned me down. So, I had my air conditioner recharged and it's not gonna last. I still have the policy and from what I understood, between the shop and Endurance, I have to meet the 1,000-mile term first, then we go from there.
Reviewed Oct. 16, 2019
I signed up with Vet Cars something Car Shield, and I got informed that they had a lawsuit against them. I was on my computer, and I was filling out an application to be quoted different prices, and Endurance called me. They were on the phone before I got through the survey. And so the rep talked me into it, and so far, I’ve been very happy with it. Everything was lovely and it's on automatic payment. One thing though in case I do have a claim, I’d like to have a card, instead of a big sheet of paper. You don’t carry a big sheet of paper around with you all the time. I’m 82 and I don’t get out much.
Reviewed Oct. 15, 2019
We have Endurance Auto Warranty on our Nissan and I have it on my other vehicle also, a 2011 Ford Expedition. It has been with Endurance four and a half years and we've already renewed. I like the cost and the benefits I get out of it. So far, we’ve made three claims on the Expedition and they paid it all, except for the $100 I have to pay. Usually when I call, the customer service team takes care of everything. Endurance should keep things the way it is and take care of my vehicle. That’s all I care about. I’d tell all my friends to get them too.
Reviewed Oct. 15, 2019
My vehicle had too many miles and it was going out of warranty, so I didn’t wanna purchase a new vehicle. With Endurance, I liked the price, the good reviews, and the person I spoke to. The reps were good overall. All aspects of the coverage were explained thoroughly. It’s good.
Reviewed Oct. 15, 2019
I purchased a new vehicle and wanted to be covered with a better warranty than the dealership offers. I did about three companies, but I chose Endurance Auto Warranty because the cost was a little bit less. However, I did not like that the $250 rewards thing was not explained well. I would rather have them just give a $250 Visa so we can use it how we choose.
You have to sign up for the rewards program and they give you $250 to spend, but there are only so many different places you can spend it in. Then it expires when you redeem the coupons. When I started to use the rewards, there was nothing worth using the rewards on. They had shopping, but none of the stuff that I really buy. I called them and said that there was nothing to pick from to spend the $250 on. They told me that I could not use it if I didn't wanna use it. It's not free money. It's my money and I still have to spend it, but they're just giving discounts on different services. Other than that, everything else is okay.
Reviewed Oct. 15, 2019
I did some research online and got Endurance. Their rep as well as the payment plan I was given were good.
Reviewed Oct. 14, 2019
I was denied a timing chain repair because my tires were slightly a different size. How do the 2 have anything to do with the other. They have never covered anything that I have called about and my car has been well maintained. My warranty is paid in full and been completely useless.
Reviewed Oct. 14, 2019
The warranty that they offered through the dealer was very short. I went online and looked which ones had better reviews. I went with Endurance, and I had a good experience with their rep. When I first got it, I didn't realize there was a 30-day waiting period. Then I had something like almost immediately come up and so I took it in, and they said there's a 30-day waiting period so I ended up paying it out of pocket. I gotta go in tomorrow to The Car Doctor and have them spell out what's wrong with my car.
Reviewed Oct. 14, 2019
I had a good experience with the Endurance rep when I was purchasing their warranty. They told me about the price and time periods, and payment was very easy. I've had Endurance for a little over a month. It's affordable and necessary.
Reviewed Oct. 14, 2019
My cousin did some research for me because I was busy at the time. He said he read the reviews on Consumer and that was what brought me to Endurance. The first guy I talked to was in the training process, so he didn't explain the whole process. I wanted a full bumper-to-bumper warranty and all he was explaining was the basic warranty with just engine and drivetrain and that. But it didn't even take but 20 minutes and the manager called back and I got a bumper-to-bumper for 75,000 miles. I have a '15 Ram Sport and it's everything but a moonroof and cooled seats and airbags. It has heated seats, heated steering wheel, folding mirrors, auto dim, and everything, so now all of that is covered. And it's only $93 a month for $3,300 for three years and the other two years are free.
I gave them a typical scenario. I said I live in Illinois and that once a year, we go down to Arkansas. Say, I'm driving my truck and something goes wrong with it and we're stuck halfway, I asked what was gonna happen. They said to call them immediately and they would send a tow truck out. The tow truck takes us to the nearest certified place which is a Dodge dealer and they would work on it. And if it's a part that needs to be replaced, something they can't get in that day, they could give me a rental car and hotel stay up to three days. They could extend it further, once I call in after the three days. They even pay for your meal. So, if you are stuck in a hotel under Endurance, they pay for your meal each night you're in a hotel. It's amazing just $93 a month for 3,300 and something dollars. Then after that, your other two years are free.
Reviewed Oct. 14, 2019
I need coverage on my car. I looked online, and it said Endurance was one of the top 10. They were all right but they don’t listen when you talk. I told them the mileage and then I don’t know how they came up with a different mileage. And they told me they were gonna email me my paperwork. They never did, and I had to call them back again twice, and they sent it. But the mileage was still wrong, then they sent it again, and then they make me feel like I’m bothering them when they’re the one bothering me. I still don’t have the whole thing with the mileage. They sent everything separate. I stopped calling ‘cause I’m not gonna get a headache over this. They’re not professional at all.
Reviewed Oct. 14, 2019
Endurance has a good rating. They are a little bit more affordable and pretty much offered me everything that other warranty providers offered. When I purchased from them, their representatives were thorough in explaining what the coverage was. They explained the basics and a little bit in detail 'cause I would ask. I've had the coverage for a bit over a month already and I've had no issues so far. So, everything's good.
Reviewed Oct. 13, 2019
I was leasing my vehicle and decided to purchase it once the lease ended. At the time, the warranty that they were offering was a little more than what I wanted to pay. I started looking to outside warranties and my fiancé has Endurance for his vehicle, so he recommended me to them. When I Googled it, I saw that they are one of the top warranty companies and decided to go with them.
The person that assisted me over the phone was really good, helpful and very thorough. She went over everything with me. I told her that I may want to upgrade to the top warranty plan that she initially offered. She told me I have 30 days or so, so I was meaning to give them a call to see if it was too late for me to upgrade because the warranty pretty much covered more stuff than the one that I have now. The purchase experience was easy and they allowed me to set up a payment plan. I wasn't able to pay the full price that they wanted for the deposit when I signed up, so they gave me time to pay it.
Reviewed Oct. 13, 2019
Everything has been going well with Endurance, so far. I was pleased with my interaction with their reps during the purchasing process and I was at the dealership when I did it. I gave them my debit card number and I've already made one payment. That was really easy to do. I called a couple of times asking them to send me a hard copy of the contract. I could bring it up on my computer but I couldn't print it out. I'm having a problem with my computer. So, I requested them to send me a hard copy through the mail. That way, I could look through it and read all the particulars. However, I haven't received it yet. They told me it was shipped. Hopefully, I'll get it this week.
Reviewed Oct. 13, 2019
My vehicle was totaled so I had to get a used car. I was worried about buying a used car not knowing what could go wrong with it because I take really good care of my car. I looked for warranty companies on the internet and when I called, the Endurance people were really nice and talked me into getting their warranty. They did a good job. Their customer service team has been very polite. When I had a sensor light that started showing up, I called them to get it checked on. They assisted me the best they could but it was not covered. So, I’m very disappointed with them and I’m gonna cancel the insurance. I understand that they have certain things that they’ll cover and certain things that they won’t. It’s a gamble, but I don’t have that kind of money to gamble.
Reviewed Oct. 13, 2019
I was going to buy a used car. I wanted to make sure that I don’t end up spending a large amount of money on repair, maintenance on a car that I don’t know how it runs or what the condition is. I wanted to play it safe and that was why I started to look for a car warranty. I chose Endurance based on a combination of the available package and the cost. Their customer service team was nice. I called in three times, had questions and they were helpful. I was pleased. They set up an AutoPay. So, every time of the month, I know what the payment there is. They auto deduct the amount and that seemed nice to do for me. The purchase process was streamlined and as far as my experience go, it was straightforward.
Reviewed Oct. 12, 2019
The monthly payment was low with Endurance and I looked them up on the BBB and it seemed like they got good reviews. The rep was well-detailed. He explained everything to me. He helped me out when I explained to him that I wasn’t a little bit happy about the down payment, but he got someone else to talk to me and we were able to agree on a down payment. I also wanted to change my credit card that was on file, and that went great. So, everything went pretty well. And I received the packet that details my policy in a week, which was after I made my first payment.
Reviewed Oct. 12, 2019
My car was about out of the factory warranty. I started looking online and I researched this Endurance Auto Warranty. It seemed like a pretty good company to go with so I decided to give it a shot. Their cost and coverage stood out. They said that I’m covered for a rental car up to five days. It seemed like a good option. The representative explained everything well and let me know what kinda service I would be getting with this coverage. I’m on the payment plan for now, and I pay it off early, so I’ll see how it goes. And with being a first-time customer, I got money off the downpayment and my monthly payment is lower.
Reviewed Oct. 12, 2019
Endurance provided me with outstanding service. My rep and I negotiated, where he gave me one price and I gave him another until we agreed on something. I would have liked it to be a lot lower, but I'm happy with what I got. And making my payments is easy because it's on auto-pay.
Reviewed Oct. 12, 2019
I just purchased my Endurance warranty for my I have a Dodge Caliber and I’m on my 300 mile outbound. My extended warranty ran out, and when I bought my car, everybody that I called wanted a couple thousand dollars to just start one. Endurance didn’t want that much. They just wanted about $200, which hooked me up. I could afford that amount at the time.
The Endurance rep I dealt with was very nice and ran through everything. I was having issues about giving him money online. I’ve never done that big of a purchase online because my father had just been scammed for $4,000 for something else. The rep was very assuring that it wouldn’t be a problem, and then he said I would get an email. I got the coupon thing. So far it’s been legit. Everything that I thought would be included was included. I just didn’t like that I had to pay instantly online.
Reviewed Oct. 12, 2019
We had extended coverage on other vehicles before and always had very good results. The company that we had used previously is no longer in the business of doing extended warranties. So, I went online and did some research and from everything I read, it seemed like Endurance was the best option. I called them up, and we signed up with them and have had it for a little over a month now.
Their rep was very professional, very friendly, and she knew all of the answers to the questions I asked. We kinda laughed because I have a very southern accent and she said that with my accent, I should come to work for them because people would want to buy insurance if they heard my accent. She was just super sweet. I really enjoyed talking with her. Making payments was very easy to do. I set it up on a recurring credit card and when I had it the night that I signed up for it, I paid that night for the down payment and then our first payment came out.
Reviewed Oct. 11, 2019
I paid $3,678 for this policy, only to have the first claim denied. The denial was based on "physical damage not being covered by the policy". Now I ask you: what is not physical damage? They provide you with a full booklet of items "covered" - but then later in the booklet it stated that physical damage is not covered. This is a TOTAL rip off. Do not fall for it.
Reviewed Oct. 11, 2019
I was looking for an extension of my extended policy I bought six years ago. I read reviews online and it seemed like Endurance was a little more reliable or responsible.
Reviewed Oct. 11, 2019
Endurance came up on the internet as one of the leading warranty companies, so I figured I'd give them a shot. I bought a 2007 Corvette, and I realized that the repair and maintenance could be high. Signing up with Endurance took a short period of time, 15 minutes. They were very nice and professional. The price seemed a little expensive and they worked something out and got the price down a little bit lower, and they made everything happened, so that was okay.
Reviewed Oct. 11, 2019
Somebody recommended Endurance to me and at the time, my warranty was almost up on my car, so I was looking for another one to cover it. My dad also went on ConsumerAffairs' website and looked them all over. I decided to go with Endurance and the rep that I dealt with was phenomenal. He was very informative and made me feel very comfortable. Initially, there was a glitch with my first payment. But I gave them my new credit card and it's set up on automatic payments. As far as I know, everything has been running smoothly since then. All in all, everybody from the payment department to the guy that sold me my policy, were really good. If I had any misgivings, they answered all my questions and were very attentive.
Reviewed Oct. 11, 2019
We looked Endurance up and it seemed to be the highest rated company. And when their rep shot me the price it sounded good. I’ve known a couple other people that have bought the same thing and it seemed like they paid right around the same or a little bit higher. Also the process to file claims is on the paper they told me to keep in the vehicle. I'm not 100% sure how to do it, but I'd sure figure it out. I called the other day to ask because there was another $20 charge, and I haven’t checked my email to see if they actually followed through on sending me the additional perks that I got.
Reviewed Oct. 10, 2019
Updated on 10/15/2019: This people take your money but they don't pay for your auto needs. Please do yourself a favor. Don't buy warranty from ENDURANCE AUTO WARRANTY. Bad service. They take more than 3 weeks to check your car and the end they say is not cover.
Original Review: Company is not good. Please stay away from this auto warranty. They lie too much. I'll be waiting for the inspector to take my car and I've been waiting for 8 days exactly. I called the department and they keep saying that next day the inspectors is going tomorrow. I keep calling and they keep saying the inspector is going to be there tomorrow and tomorrow. Stay away from this auto warranty.
Reviewed Oct. 10, 2019
RUN RUN RUN!!!! Purchased this warranty. At the time when I got the warranty I asked several times are twin turbos covered with the warranty (knowing turbo issues was a know issue with this make/model car. I was told yes Turbos are covered by several different associates. Well turbos went out.. Called on the warranty, and they came up with every excuses as to why the turbos were not covered....
I was told they would not cover because it was an internal issue inside the turbo that caused the failure. When I pushed back on that, I was then told the cost is too high and I was asked if there was a cheaper option (the shop I was at was the cheapest in town) but with a BMW, nothing is cheap! Several of my coworkers use this company. Needless to say I just made my last payment. Will cancel after this month! Complete Waste of money. (Last note. My car was in the shop for a week before the claims person came back with the rejection. Complete waste of time and MONEY!) Never again!
Reviewed Oct. 10, 2019
I had an auto warranty on an Infiniti that I own. We had used it extensively over the last year and we decided to keep the car for another five years. And because of the complexity of the car and all the cameras and sensors, etc. that I can’t fix, I decided to buy another warranty. The initial provider that I had on the car when it was new no longer writes those policies. And so, I just looked up some references and who was rated the top companies, and Endurance Auto Warranty kept coming up in several different surveys. Their reps explained everything to me, how it all worked, answered all my questions, what was and wasn't covered. It has been a very good experience. I set up an automatic payment with them. Their warranty covers drivetrain, electronics, tires and key fobs, almost everything that I wanted it to cover.
Reviewed Oct. 10, 2019
My warranty was up on my car and I was looking for a new warranty to kind of help control cost in terms of auto repair. I looked at ConsumerAffairs and some other websites to see what was recommended and who ranked the highest, and Endurance was near the top in almost everything I looked at on the web. The reps at Endurance kinda walked me through everything, told me everything I need to know, and answered all my questions. They were great with that. When I had to file a claim, the dealership did it for me. I had a wheel bearing and some axle shafts that needed to be replaced. I was very satisfied with the claims process. Endurance pretty much paid for all of it.
Reviewed Oct. 10, 2019
I bought a used car with a few miles on it and I'm keeping it, so I decided to get a warranty on it. Endurance was recommended to me. I went online and signed up with them. They explained everything to me and they were very thorough. The only problem I have is I haven't gotten any card I'm supposed to keep in the car. I called them one time and they told me I'd be getting information as far as the card but that was a month ago. I haven't gotten it yet, so I'll give them a call. Other than that, it's a very good company. Making the payment was very easy. We set it all up and it was taken care of.
Reviewed Oct. 10, 2019
All the electrical stuff that are on these vehicles nowadays made me want to look into getting an extended coverage. Also, I got a 2001 right now that I’m having electrical trouble with, and when I was replacing that 2001, I wanted something that was gonna cover all that. I checked out three companies and since Endurance had more of what I wanted in their policy and better coverage, I went with them. Their reps explained everything well and they were not like some of the others that try to do it kinda sneaky-like. My experience with them was good and setting up the payment plan was as simple as could be. I called them back though because I got a contract sent to me on my phone, but I didn’t have one sent to me in the mail. They said that there was no problem and that they’d send me one.
Reviewed Oct. 9, 2019
My car had transmission issues as result from a computer module failing within the transmission. It's been a headache going back and forth with the warranty company and repair shop. The repair shop gave Endurance the codes and in which they also mentioned it was a computer issue at that time too. Instead of Endurance stating at that time the part wasn't covered, they had an inspector to come which took a few more days just to say they will not cover the part or my rental. So if your car has anything wrong with the computer system (in which most newer cars does), Endurance doesn't cover the parts which is unbelievable. This is a part that would've been covered under the manufacturer warranty in which I would think would be covered with Endurance. Why am I paying Endurance if I still have to pay out of my pocket??? Doesn't make sense.
Reviewed Oct. 9, 2019
I was looking to get some coverage and one of my mechanics and the auto dealership I go to mentioned Endurance was a pretty good company. The reps of Endurance were very polite and very prompt. I'm very satisfied.
Reviewed Oct. 9, 2019
My warranty ended at 60,000 miles. My work is mainly a lot of driving back and forth and I put on a lot of mileage so I needed an extended warranty. I started looking around online and Endurance kept popping up and I also see some commercials for them, which was why I decided to get them. The first payment was easy, but I can't log in for the second payment. I'm a busy guy and don't have time. When they want a payment, they'll probably call me. However, my experience with the rep was quick and easy. He was right on point and explained everything- how it would go and what it would cover. It seemed like a pretty legit company and I didn't feel like I was being bamboozled or lied to.
Reviewed Oct. 9, 2019
I purchased a used vehicle, and I wanna make sure that I'm not gonna get hit with any huge repair, so I got warranty from Endurance. I like the benefits of their policy much better than the warranty that the dealer was trying to sell me. Also, making the payments when I purchased the policy was quite easy.
Reviewed Oct. 8, 2019
There were a lot of too much going backwards and forwards, calling and talking, and information sharing with too many people when I purchased a warranty from Endurance. At first, I spoke with a few warranty providers, including CarShield, and I went with Endurance because it came through ConsumerAffairs, whereas the other companies that talked with me did not. My only concern was dealing with too many people and they were trying to put pressure on me to purchase. It was just a situation that I’m very uncomfortable with because of too much communication with too many people.
Moreover, I called the Better Business Bureau and Endurance came through them as well. However, I was told there were some type of a review with them and that concerned me now. So, Endurance may need to check in to that. Other than that, Demarius was one of the most helpful person I spoke to. There was also a young lady by the name of Kaye, who was sort of the finance person, and she was helpful too. They also worked with me on a payment plan.
Reviewed Oct. 8, 2019
I needed a warranty. I went through Google search for the best and top 10 companies, and Endurance was like number 1. The rep was pretty good, but then I had to talk to a manager, then I had to talk to the billing person. I had to get the military discount, so I talked to the manager about military discount. And then, they send you to the billing person no matter what. Also, there are additional phone calls I keep getting after I purchased the warranty. I just tell them I'm already a new customer. There’s something wrong with their system maybe.
Reviewed Oct. 8, 2019
Endurance has the best options and it's pretty simple to make payments for the warranty.
Reviewed Oct. 7, 2019
I had Endurance previously and when the warranty ran out, I renewed it with them. The reps I spoke with were very good and they did their job. I was happy with my experience.
Reviewed Oct. 7, 2019
I was buying a used vehicle and I just wanted something to help cover me down the road. I researched Endurance myself on the internet and it was one of the best rated warranties, so I went with them. Their reps were really fast. The purchasing process didn’t take long and I was satisfied with it. Making payments was easy as well. So far, I like everything that I got. They sent me the packages for starting the program. I’d tell others to take a look at Endurance if they were interested.
Reviewed Oct. 7, 2019
I have an older car and I wanted to make sure it was taken care of properly and not getting taken advantage of women. That’s how Endurance did to me. The rep automatically told me I needed to pay the plan by this day, and if not, I was gonna miss out on a discount. If only it could be cheaper, because after I got it, I found one that I could really afford.
Reviewed Oct. 6, 2019
I looked into auto warranty providers for peace of mind and went with Endurance. It was all right with the rep I spoke with but they told me there was this one fee and it wasn't much. But then, it was 20 or 30 bucks more it came out and they said it was for something else. I wish they mentioned it. Also, they should send every new customer a bag of Skittles.
Reviewed Oct. 6, 2019
I went with Endurance considering the price, and when I was purchasing the warranty, I had great interaction with their rep. However, they messed up my email from when I signed up. I have never received my startup packet. I’m also supposed to have access to about $250 in gift cards but I still have not received it after four phone calls.
Reviewed Oct. 6, 2019
My car is gonna be five years old next year and I decided to get a service contract for it. Making the payment through my checking account was easy. Moreover, Endurance Auto Warranty gave me a senior discount.
Reviewed Oct. 6, 2019
My car has 25,000 miles on it and I didn't really wanna buy a new one. I shopped and I'd rather get an extended warranty 'cause if something goes wrong, it's gonna be fairly valuable. It seemed like Endurance gave me a really good warranty. I was very skeptical, so I actually thought that the rep did a good job and it made me buy it, especially when he asked me where my residence was. I said that I have two, one in Georgia and one in Florida. He said that because I live in Georgia, I could get a discount, so I did. I haven't had to use it yet, but I'm pretty satisfied so far.
Reviewed Oct. 5, 2019
I got a 2010 Scion xB with over 100,000 miles on it. I got a 2005 too which I bought brand-new before I bought this 2010, and I didn’t treat it properly. I did get the oil changed on time because we get free oil changes, but I didn’t do anything to the transmission. When I took it to the shop, I was told, “When you got one still undergone on the car and the car wasn’t running right, all the warranty with it is already expired.” So, when I bought the 2010 Scion xB, I decided to get something to cover it a little bit longer since I'm retired now. I got 116,000 on it now so I elected to purchase an extended warranty even though I felt like I'm just talking about 3,800 and that only covers three or four years.
I dialed the 1-800 number of another company and it was Endurance that answered and got things going. I was expecting one company, but it switched over to another company. Talking to the Endurance salesperson is like talking to a TimeShare person. The guy’s voice sounded like one of these gangsters. He had a real big voice. The purchasing process went really fast, as far as I was concerned. They were talking too fast to understand everything. I know that the more they can get signed up and as soon as their rep can get off the phone, it was better for him because he makes more money. So, I'm a little dissatisfied with that. But even though I felt that way, I'm sure the product will be good.
Reviewed Oct. 5, 2019
I received something in the mail about Endurance Auto Warranty and it just sparked my interest so I contacted them and they contacted me. Endurance was a better deal than the company that contacted me initially. I had a work done to my car, but it wasn’t covered. Apparently, a control switch for the window is not part of the warranty. So, I had to pay for it myself.
Reviewed Oct. 5, 2019
I’ve spent three months looking into purchasing an auto warranty before I actually made my decision. I went with Endurance not just because of pricing, but it seemed as if they were more thorough by their website. And then when I called and spoke with the sales guy, he closed me because he explained certain things in a very clear and concise manner, which I understood the whole thing and I didn’t think I was getting ripped off. Everybody wanted $300, $400 down, and then 100 bucks a month.
When this guy said what he said, it was a very fair price for, I think, seemingly the exact same options they would’ve given. I’ve had Progressive for 10 years, and then Geico for 5, and then Liberty Mutual. Now, I’m finally back to Geico. So, it’s one of those things, like you try it, you come and get it. You think you’re gonna save money, then their insurance policy isn’t worth anything. But it seems Endurance's plan was thorough and very well-explained. I have my 2017 Ford Edge covered. I was thinking the price is gonna be way out of my budget to do something but it’s a very fair pricing. I’d recommend Endurance. It's the best option.
Reviewed Oct. 5, 2019
The regular warranty ran out. I don't want any surprises so I got an extended coverage. I happened to call Endurance and it sounded all right. So, I went with them. I had a few questions and they answered the questions I had. I didn’t want any second hand parts used. I didn’t want arguing about repairs like the company saying, “We’re not gonna replace this gear. We're gonna get that one from the junkyard,” all that other crap. I’ve been through all that. So, I wanted OEM parts. I wanted to be able to take it to a dealer. They said they can do all that and the representative was polite and knowledgeable. I'm on automatic payments and I’ve made a payment or two. But I don’t think I’ve got any paperwork yet.
Reviewed Oct. 4, 2019
Different things are happening to your vehicle and sometimes, you might not have the money for a vehicle if something happened to it. The reps at Endurance explained everything to me. I haven't had any work done on my vehicle yet, but so far so good.
Reviewed Oct. 4, 2019
My extended warranty expired, so I needed another warranty because I don’t have the money to fix certain stuff. So, that made me get Endurance Auto Warranty and I've had it since May. I like the reps I've spoken with. They were good, honest, very professional, and they made sure I got the best things that I was looking for. When I purchased the warranty, they told me the coverage - what's not covered, how much they’re covering. The rep said they’ll cover repairs up to the Blue Book Value of the car. It was when they read the small print that I started thinking that if I got the warranty and it covers the item, but the item is more that what the car is worth, then it’s a waste of money. So, if they can't cover certain items because they go with the same price, then I might get rid of them.
Reviewed Oct. 4, 2019
The warranty that I had on my vehicle was about up and I wanted to be covered when it expired. So, I looked into getting extended coverage. I went to Ford and when they did a recall repair on my car, I was talking to them about warranties. They offered their own warranty, but they had brought up Endurance and another one. In the end, I chose Endurance after calling the two. Everything went well during my purchase and their reps were very thorough. I've called and made payments, too. Everything's good and I have no complaints so far. Not having a lot of money, the warranty helps because if my vehicle breaks down, I'm gonna go to Ford. So, hearing them say "Go through Endurance or this other one", made me feel comfortable about going through them. I also felt like they would keep their word.
Reviewed Oct. 3, 2019
My old car was a piece of crap that having a warranty saves me. It's pretty good so far with Endurance. They offered the most coverage and the representative was good. I got Endurance for so many years and with a certain amount of mileage. I got something in the mail about them raising the price though, which I was kinda confused about ‘cause I thought I signed the contract for that certain price. They were saying that they couldn’t offer me the price that I was originally promised.
Reviewed Oct. 3, 2019
I had a warranty last year when I bought a car and it expired at 35,000 miles. I was trying to contact the company to extend it and when I went online to do it, I got directed to Endurance. I asked about their offer then the lady called and asked me some questions. I gave the answers and that was it. I was trying to have some days to check another one, but I wanted to close the deal right away. They told me what they offered and when I asked "What if I can't afford it?" They gave me a comparison and we went from there.
Reviewed Oct. 3, 2019
When I had my car fixed, the dealer did all the communication and scheduling with Endurance. They were thorough. They made the dealer check a couple of different parts, a couple of different times and then, they sent their guy out to personally look at it. So, it took about a week to get the claim approved and they eventually approved it. I had a rental car and they did reimburse that according to the plan, and I already got the check for that. It came really quick. The only complaint I heard was there were numerous phone calls and every time they had to call in, it was 20 minutes on hold. But still, my experience with Endurance was good, overall.
Reviewed Oct. 2, 2019
I called Endurance the day before for prior approval and to make sure that my breakdown was covered under my policy. I was told by the representative that I spoke with that the breakdown was 100% covered under my policy and instructed me to take my vehicle to the nearest dealer. I had the vehicle towed to the nearest dealer, gave the service advisor all my policy information. The dealer called me and told me that my claim had been rejected. I got on the phone with the Endurance Claims department and was treated very rude. They were uncooperative and unprofessional and would not honor their warranty.
I explained to them that I had received prior approval the day before from an Endurance representative. I was told by the claims person that the representative did not have the authorization to make that decision. At this point I was very upset and asked to speak to a supervisor. I was told that there was no one else I could speak with. I was not afforded the opportunity to escalate my complaint up the chain of command, instead I was give the Arbitration address. Bottom line is Endurance does not honor their contractual commitment! They are quick to take your money, but will find a loophole so they don't pay for repairs covered in their policy agreements.
Hi Joseph,
We see you and a representative have started working towards a resolution. If you need immediate assistance, please give us a call at (866) 432-4443!Thank you.
Reviewed Oct. 2, 2019
I felt safe with the way that the reps from Endurance told me every single thing that are covering and what they're not covering. I felt that I could trust them. The 100 deductible sold me out, too. Making payments for my warranty is also very easy. It’s $98 a month, so it’s well-worth it. So far, my experience with them has been great.
Reviewed Oct. 2, 2019
I’ve had the car since it was brand new, and I wanted to continue owning it. But the original warranty ran out, so I bought the extended warranty from Endurance. There’s been an electrical problem with the volume and how you gotta get buttons on your steering wheel for the telephone, and for some reason, the last week to two weeks, it’s been screwing up on me. Right now I’m in Pennsylvania, and when I get back to Florida I'm gonna get it fixed so I'll be using them.
Reviewed Oct. 2, 2019
I was looking for cheaper options than what the dealership was offering me. Endurance's rep was nice and explained everything well. Plus, making payments was really easy. On the day I signed up, it was set up on automatic bill pay.
Reviewed Oct. 2, 2019
So far, I really like Endurance. I’m very happy with what I did. My car was out of warranty and I was looking at a warranty and I was recommended to Endurance. The representative I dealt with didn’t give me a hard time. He answered all of my questions and gave me details, and I was really happy.
Reviewed Oct. 1, 2019
While sitting at the dealer near where I live for a trade-in cost, it hit me I should look up warranty companies for the car I was planning to purchase. Endurance ended up being well-reviewed and who gave me a call. I let the person from endurance know that I was sitting in the waiting room at the dealer. She asked if she could call back as it would take 15 minutes (even though the info was in front of her) and I asked if I could have a range of price....was hung up on. Hung up on. 9-28-19 around 2 pm **.
Reviewed Oct. 1, 2019
I wanted to have some cover in case something happens. I looked at reviews online and Endurance had good ones. My interaction with their specialist was good and making payments was easy. So far, everything is going good with Endurance.
Reviewed Oct. 1, 2019
I have an older vehicle, which is a 2004 with 146,000 miles on it. But then I had an accident, and then I got a new truck. I decided to just keep it. I looked at a few companies and picked Endurance, and purchasing was okay. But the thing with the new truck is I didn’t do an oil change yet ‘cause the oil was in there. The rep said he needed a receipt for it, and I said I didn't have it. He said, “You can go to the car dealer”, and I said I was not gonna do that. So, I’m just waiting until it’s time to do an oil change and I’ll send them receipt for it.
Reviewed Oct. 1, 2019
I got a 2014 Malibu that was in brand new shape and I wanted to keep it that way. It so happen that Endurance Auto Warranty was in the same state as I am, at Illinois. I had a lot of questions and their reps were able to answer everything. Making payment with them was extremely easy. They kept everything simplified.
Reviewed Oct. 1, 2019
I heard Endurance Auto Warranty was the best and used them over other companies. Their rep was very nice and knowledgeable. But I haven’t received a copy of the contract yet and they've already taken $200+ from my account. Making payments is easy though because I have it coming out automatically.

Reviewed Sept. 30, 2019
I called to research/review an extended warranty through Endurance and spoke to Reed in customer relations over the phone. I told him I was still researching other extended warranty businesses and that I would get back to him today, Monday 9/30/19. I was contacted and I declined the extended warranty through this company - Endurance. 1 hour later I missed a call and when I listened to the message it was Reed saying, "You lie, your feet stink and you do not love Jesus". I have saved this recording for legal proof that he is a sore loser and very unprofessional in conduct.
Reviewed Sept. 30, 2019
I purchased Endurance a Endurance warranty 2 years ago. I am currently on my last payment. My transmission has went out and they refuse to cover it. I have asked to speak to supervisors and someone by the name of Lynn has refused to let me speak to anyone. I need my vehicle fixed and they have taken my money for two years and now will not cover my vehicle. I need help. And cannot get in contact with anyone to help me.
Reviewed Sept. 30, 2019
The signing up process with Endurance was really easy. I've had to call them once, and I did get help from them. I had a flat tire, and I couldn't get anyone to me, and they couldn't get anyone to me, and that was a big hassle, but eventually, it worked out and they did pay the claim. They have some rules regarding towing they could change though. That night, I needed a tow because I didn't have a spare tire. They couldn't find anyone. It was raining. It was a nighttime, and I had to call around myself. I had found one, and they said it was not on their list and they couldn't use them. And I was like, "Well, I'm not gonna stay out here another hour 'cause they're not on your list." It went back and forth. I was out there for over an hour. I'm not totally happy with them and I don't feel comfortable telling everybody that they should use them. But I did get the money for part of the towing and the person on the phone was pretty helpful.
Reviewed Sept. 30, 2019
I bought a new used car and I decided to look around for extra peace of mind. I called and talked to some of the people in Endurance when I had some questions, and everybody I talked to was super nice. I thought that they were probably a good company so I checked them out and saw that they have a B plus rating on Better Business Bureau. That isn’t the best rating but it’s good, so I decided to go with them. Also, their representatives gave me a lot of resources and I got an email that explained the benefits on how to file claims and what the warranty would cover. Then last week, I took my car into a Ford dealership and the dealer called Endurance to get the authorization to do the repair. It was covered so I am really happy. And since the dealership worked directly with them, I didn’t have to do much so I appreciated that. It was trouble-free.
Reviewed Sept. 29, 2019
I was looking at CarShield and then when I went online, I was told that Endurance was the best one. Endurance convinced me to sign up. The representative was thorough and it was easy to set up the payments, which I did over the phone. I’m very much satisfied with Endurance and they did good when I had to file a claim.


