Endurance Warranty Reviews

I leased a car and the lease wouldn't run longer than the factory warranty normally, but I'm also just offered a new job, which would make the mileage on the car significantly higher, well above the warranty, and I've been stuck with really large bills before. So I called and got the additional warranty from Endurance. Their rep answered a couple of my questions wrong. I found out later.

I signed up for this company back in April 2018. I paid nearly 2000 or more. They never filled a single claim, not one. When I went to cancel they gave me a tenth of what I paid. Lied about the amount not once, but three times. They just took my money and walked away with it. I am very upset.

I was told their coverage was the best and they cover most of the maintenance issues that other companies don’t. I have a BMW and I was told they put in actual foreign parts, but things haven't been that great. I understand the sales guy was trying to make a sale, but he was trying to manipulate the conversation and he was overtalking me. When I was asking him information, a couple of times, I caught him making false information that his manager corrected for him. It has taken me two and a half weeks to get Endurance to send me the contract. I have the template, but I don’t have my active contract which has my name and the VIN number. I don’t even know when my next payment is. I need them to give me the contract for my car.

I was looking for a warranty for one of our cars that I had purchased that was used. I went looking and Endurance Auto Warranty seemed to give the best rate for what they offered in their package. Their reps were very knowledgeable of the product they were trying to sell. They were very conscious of telling me that the warranty was not starting for 30 days, and the amount of miles that was needed for the car and what was included if the car lost its speed if that was something that was covered on the extra part of the warranty.

Endurance's warranty was pretty expensive even though the rep discounted the price. I kept wanting to suggest I was gonna shop around a bit, but he didn’t want that to happen, so he discounted the price a couple of times, so that absolutely helped. It still ended up costing about 3 grand for 50,000 miles though. Still, signing up didn't take long. There was a little multi-step, which was kind of a surprise. But then, I haven't gotten any kind of documentation or welcome package from Endurance. I don't have any account information either.

I have a 2008 model and I know something might happen with the vehicle so I got a warranty from Endurance. They have good customer service. Their reps were confident and explained what I understood that the extended warranty would be.

Endurance Auto Warranty was the cheapest one I found and the one that had the best coverage. They were really helpful and everything went good. The process was really easy and the extended warranty wasn't expensive.

I wanted an extra warranty because I'm a mail lady and I needed it. Someone else called me one day and was trying to sell me some stuff, and I purchased it. Then they sent me the stuff in the mail with this little card where I could call. My car started having problems, so I called that number and it was all a fraud. No one ever answers. Then I got on ConsumerAffairs and asked which one was the best one to pick, and they said it was Endurance. They They took care of everything that I needed and all my questions.

Endurance Auto Warranty customer service was very help and honest. They have true mechanics dealing with the repair shop and customers so I talked to someone that understands the problems and not just following what they read in a book.

The problem was it was not the company I had a contract with and the guy tried to sell me another contract even knowing I had coverage. This is a common Bait and switch tactic....by sending bogus mail and making it sound legitimate!!! Consumer beware....OF ENDURANCE OR mydirectwarranty.com.

I have a commercial vehicle that I purchased a year ago and it doesn’t have a warranty on it, and because I drive it a lot, it would make sense to get an auto warranty. I searched online and Endurance came up as one of the best insurance companies to use. When I enrolled with them, it was a positive experience. But then when they wanted to confirm everything and they got me to another specialist, the original person missed the fact that it was a commercial vehicle, so the prices change to reflect that. They quoted me one price and then I got another price because it's a commercial. They said it's gonna be an additional cost for that. But it was fine.

The warranty I had on the vehicle was expiring, so I wanted to make sure I had it replaced before it happened. I did a search for the best-rated companies and Endurance came up on top. They were very helpful and very polite and I was very satisfied with their package. The sign-up process was very easy. They explained everything very thoroughly, so there was no confusion about what I was getting into.

Endurance contacted me and gave me a few options they believed satisfactory. The options are a huge loss to me, especially for a warranty I never used, and it will take almost 2 months for me to get my money back but it's better than nothing. Overall it was a nightmare dealing with this company and they will only work with you once you post something on here. Every time I see their ads now it makes me sick because I know they swindled me out of a lot of money!! For people looking to buy this warranty or any others please look at the most helpful reviews and you will see all the bad reviews!!

I put in day month and time to call in three different ways and got back a generic message. I don't know how you can not know what FEB 03 after 3 pm means. IF you can't get that right how can I trust you to get a claim right.

The customer service of Endurance Auto Warranty was good. I went with them and I’m still looking at Jeep, but right now, they offered the best price, so I’ll be staying with them for a while. I also felt very comfortable with the way their rep explained the coverage.

I don’t have any warranty on my vehicle and I got insurance in case something would happen. Endurance was the one who popped up and dealing with their rep was all right. So far, I’m happy.

I typed in Google “the best auto warranty company” and then Endurance Auto came out. I called them and everything went fine when I signed up with them.

My vehicle is high in mileage and I’m not ready to sell it yet. Its original warranty ran out, and so I decided to get extended coverage for it. I looked at a couple of different companies online and what I read about Endurance online helped me choose. I went with them given their reputation, and then when I talked to them, they were friendly and they did a good job answering my questions. I felt like I didn’t have any question once it was done.

I'm reaching retirement age and I'm on social security, so I'm not gonna have a lot of money to go out and buy a new car. The prices of the new cars were exceptional. I take good care of my cars, and with limited funds, I felt that having an extended warranty is a good way to at least get a couple more years out of it. Endurance offered a good program and they covered the major parts, so I was happy with it.

Endurance had good reviews and the lady that I spoke to had great customer service and they got me signed up in a timely manner. The coverage fits what I needed. And the payment was a good option and a decent amount.

I purchased an extended warranty through Endurance. They are very nice until your car breaks down. They made multiple excuses as to why they couldn’t cover the services. The service shop repairmen said as he tried to explain to them what was wrong they hung up the phone. When I called to speak to a manager he didn’t believe his representative hung up, he told me that I was going to stay on hold until I’m ready to listen to him. Not only are they scammers they are very disrespectful. Spend your money elsewhere with a REAL extended warranty.

Anthony was very knowledgeable, polite and appeared kind hearted toward my needs. We need more people like Anthony. It shows that he does like what he is doing and that's helping people to get the best quality warranty that suits them.

I have an older vehicle and I don’t have that many miles on it for its age and it's out of warranty, so I decided to start doing some research and get an extended warranty. I went with Endurance, and my experience with their rep went really good.

My car has gotten 5,000 miles, less than a hundred grand on it, and I went online and started looking for people that offered the warranties. I talked to three then I looked up Endurance online and they were about as close to excellent as possible. The young lady that I talked to was very efficient telling me the program. She had a very good explanation. She asked me if it would be okay for her to call me in a week and what would be a good time to call. I told her at 6:00 PM. She called and we discussed a few things. After I looked at the three programs, hers appeared to be the best so I enrolled.

I had trouble with my password being accepted. They were very helpful to get me logged in. The gentleman took the time to help me change my password and get me logged in to my account. He was very polite and patient with me. It was a good experience being the first time to contacting you.

I have a son who called Endurance, and he said that they were like a good company. When you get extended warranties out here, you’re just gambling. And I’m not sure Endurance is perfect, but just hearing somebody speak on Endurance gave me a little more confidence than I had out of all the people out there trying to provide extended warranty to people. Their rep was a good salesman. All of the salesmanship sounded good to me.

My manufacturer's warranty ran out. I did my research online and Endurance seemed to be the best policy out there. The person I worked with was very informative and pleasant to work with.

Endurance worked with me on the cost of the replacement of the two tire pressure sensors that required replacement. Discounting the remaining payments to them. I appreciate their help being on a fixed income.

The representative I spoke with was very helpful. She answered all of my questions regarding the contract expiration, and also warranty transfer instructions. She was very informative and very polite.

Everything went great during the purchase process. They said they were going to mail a little contract deal, but they emailed it to me. I kept wondering about that, but we finally got that straight. They also said I was going to get some coupons, but I have never received any. Still, overall, everything has been good.

I just bought a Mercedes, which was almost out of warranty and if anything happened to the car, I needed coverage. One of my friends referred me to Endurance Auto Warranty, so I knew they were a great service. The purchasing process was transparent and easy. The customer service was very helpful and knowledgeable. Any question I had, they answered perfectly. The payment plan was affordable. Overall, everything was perfect.

I looked at the ratings on the various companies and I liked the rating of Endurance as well as the reviews. Dealing with the rep was excellent and signing up was relatively simple. It was very informative. I feel comfortable with the plan so far. I’ve paid about a month and the bill comes to the house.

PLEASE STAY AWAY! At this point I feel like I was scammed out of my money with this contract. They always find a way to not pay for repair. My current claim has been denied because the claims adjuster states that I do not have coverage for my repairs due to the diagnostic code of failure. THIS IS BULL! My mechanic has reported to them clearly that I have a oil leak due to the oil pump leaking which in return causes my gaskets and seals to be affected as well as my timing belt and water pump needs to be replaced.

When I bought the truck, it’s in mint condition but my dad told me I should get an extended warranty because it’s a very nice truck. And so, I got Endurance. They gave me the premium plan. I have the highest plan they could have. My payment is only $98 a month. I wish it was lower, but it’s not bad. I can pay that if it’ll cover everything. The reps were very nice. I got a promotional because it was like 500 and something dollars to start the policy, and I only paid like 200.

My warranty ran out on my vehicle and when I looked online, Endurance had decent prices. The reps were very professional and I liked their attitude. The tone was not nasty. Having a warranty is very important and valuable. If anything happens, you're taken care of. People should try Endurance, listen to what they had to say and compare.

Endurance Auto Warranty is a good company if you need an extended warranty. The website is pretty basic, but they did a good job of answering my questions. And making payments has been straightforward and streamlined. Having an extended warranty is extremely important. I'm on the road and I drive in a car that I really like. I wouldn't want to cover any expenses that are major and I wanna make sure that if anything happens to the car, it gets taken care of.

I purchased a warranty through endurance at the time I purchased my 2006 Jeep. Which I have maintained well and done all maintenance and factory recalls repairs on. I have only had it for 1 year. The engine has failed and they deny my claim. During this month long process to denial, they have never once communicated in writing. Upon enquiry for the information on their end being sent to me, they refuse to send me any information including a written denial letter. All of this sounds very fraudulent to me. Along with the month long wait and countless hours in which they had my mechanic tear down the engine, even further than needed for diagnosis so they could keep searching for a reason of denial in my opinion.

My name is Tim ** and I want to share my story of my first experience with getting service for my vehicle that has a warranty through Endurance. I've had the policy since June and I don't have a high mileage vehicle. It only has 56000 miles. I have all my routine maintenance done on time and through the dealership. I use my vehicle to drive back and forth to work and take my wife who is dying of cancer to her chemo appointments every 2 weeks. On my last oil change they found that the CV boots were torn and the control arms and front axle shaft were damaged and needed to be replace. I told them that is fine and I have a warranty program through Endurance. Provided them the information so they could contact Endurance for the repairs.

When my warranty was running out, I looked into getting extended coverage because of the repairs. I went with Endurance Auto Warranty, which has been one of the best. Their customer service was straightforward and I got treated really well. I felt good about everything. Endurance offers a good price and an easy payment plan. If you've got good credit and the vehicle isn’t in good shape, you should try to get it.

I found exactly what I wanted in an extended car warranty thanks to Ms ** and Mr **! She walked me through my possibilities and he verified and authorized my decisions. It couldn’t have been easier and I wasn’t pressured in any way. Terms of contract and payments are very accommodating. My coverage is transferable or refundable if my vehicle is sold. Thank you!!

The vehicle we purchased is known for hit-and-miss as far as dependability. When I purchased the warranty, the specialist was really good. She explained all aspects of the coverage fairly well. The package I signed up for is fine, and making payments is very simple. I was very satisfied with the sign up, but the communication since then has been poor. We have made our first payment already, and I haven't received anything to make my second payment -- I’m sure it is due. I haven't heard anything from them.

My vehicle was close to be out of the factory warranty, and we had had some trouble with the car. I didn’t wanna have to deal with it, even though we had it resolved before it ran out of warranty. I got nervous if anything ever happened having to have a large bill. I just wanted the peace of mind so I looked into extended warranty. I googled Endurance Auto Warranty and read the general reviews, and I liked what I read. There was one other that I wanted to go over with, but it was impossible to get a hold of them. So, I ended up going with Endurance Auto Warranty.

I looked at all companies and compared what their warranties were and how much they cost. It seemed like Endurance Auto Warranty covered the same kind of warranty you would get from a dealership, which was bumper to bumper. Also, their rep was very knowledgeable and confident about his product. He seemed very sure that they had the best warranty policy and that no one out there would beat them. But I wasn’t expecting to pay 150 a month, which was more than I wanted to pay.

Got they (Endurance) warranty back in I believe October 2019. Now it's January 2020 and my alternator gave out. Got the car towed to a licensed mechanic shop and was told I had a bad alternator...filed my claim with endurance, just to be denied that claim...called them and was spoken to very rudely by Daniel...searched internet for reviews, only to find out it's almost 600 bad/denied claims from other customers... I really can't believe this company is one of the top extended warranty companies that's out there....very displeased with them as a customer...

I was orginally with Toco, changed to Endurance thinking they would be better, mistake. They are worse???? They are aggressive when seeking your business, afterwards their customer service make promises to return your call, don't hold your breath! The Volkswagen service department, and my other mechanic was on hold like myself for close to 45 minutes for them to find an excuse to disapprove your service request, their towing service and rental car is worthless! Now I wish I had stayed with Toco, which wasn't any better. Endurance is horrible, and I am considering saving my money and pay for my own repairs that I ended up doing away.

I have a good vehicle. It’s only got 95,000 miles on it and I figured expenses are gonna cost me a fortune. So I looked into getting a warranty and Endurance covered more stuff on the car. I wanted coverage for powertrain and stuff like that, and they were able to fit that in. The initial payment was a little bit higher but my interaction with the rep was all right. I asked the questions and they answered it. But actually, I called them back because I don’t know if they’ve taken the money out of my account or if I gotta send them a check. As far as I was concerned, they were gonna take it out of my debit card but I got a bill which said it’s not a bill. I’m not sure how to read to it. I left Endurance a message but nobody has called me back and if they don’t call me back, I’m not gonna be happy. I don’t wanna be chasing anybody around. Otherwise, so far, it’s okay, As long as they abide by what they told me, I’m fine.

When I searched the internet, Endurance came up as number one as far as reliability and service. I called them but didn't get a phone call back from them to talk about the policy. Carchex, which came up as second, was the first one that called me and I wound up taking the policy out with them. After doing some more research, I found out that they send their services outside. I also read a lot of the reviews that said that people tried to file a claim and Carchex wouldn’t pay it. I told my husband that there were too many negative reviews about Carchex and that I was gonna cancel it.

So basically you can buy a policy from Endurance and if it’s not stated that in your policy that it’ll be covered they won't approve it. Don’t buy a extended warranty thinking they will cover your car in case anything happens to it. They’ll will tell you to go read your policy. They paid 1 out of 7 things I need done to fix my car. Wish they would have told me that before I started paying them every month. Not someone I would I want to do business with ever again definitely.

My Mercedes S350 radio stopped working. Evidently the radio was the only electronic component not covered by my Select Premium policy. However, a Endurance Certified Vehicle Protection Specialist followed up with me and covered the Repair cost. I appreciate their outstanding response.

We just purchased an Endurance Auto Warranty. Their purchase process was a little sketchy but I figured it out. The reps I spoke with seem to be fine, but they didn't really follow up very well after I talked to the first girl. She put me off to somebody else and never talked to me again. It was also hard to get information out of them. It took a week to get the contract. And then, they sent me this $250 thing that really is useless. I put my zip code into it and there's not one place that it works on. Whatever that $250 in vouchers that they promote, they should stop promoting that. I called them so they didn't have to sell me on. They didn't even have to mention that. By doing that, they made themselves look not reputable. It's something that they should just take out of their system completely. Everything was good until I got that in my email.

The warranty I had on my car had expired, so I got an extended warranty for it. I went with Endurance because of the cost and the consumer reviews. I'm on a fixed income, so the payment plan was a factor. Going through the process, they were very precise. They were direct, honest, and they explained what it covers, what it doesn’t cover. So, there was no misunderstanding. The only thing now that I’m waiting for is my insurance card. The insurance doesn’t go into effect until 30 days after you purchased it, and I’m beyond that period. So, they need to send that to me, so I can have the record. Other than that, I’m satisfied.

I bought a service contract with Endurance when I bought another vehicle. So far, they promised me a whole bunch of cool promises and free things, but I have received nothing in the mail, which is making me skeptical. If they don't keep their word, I have no problem with switching.

I had two auto warranty policies on my truck. The dealer only call the other warranty company. By the time they called Endurance the Transmission Control Module was already change. Endurance refused to pay because the dealer didn’t get per approval. Which cost me $938.51.

My written complaint on the issue received a pretty quick response from a senior member at the company. He handled the case personally from that point on. We were able to resolve all the issues I raised after a couple weeks (where we were slowed in large part by the dealership/repair facility not the warranty company).

I have a 2015 Corolla. I’m in the snow state. I’m in upstate New York, which I have never driven in snow before. So, I wanna ensure that I have extra coverage for my car, just in case something happens. Also, everyone keeps telling me to get it. I had a coverage on before, but then I went over the miles, so it was canceled or I exhausted it. So, I had to get a different one. Endurance is a new company for me. They handled the questions pretty good. It’s a bit pricey than most places that I did questions about, ‘cause I found other places that’s like almost half of what Endurance is charging me, but the customer service of Endurance when I initially started was good and very professional and they got everything down to the T. The only problem is getting a follow-up. They did not follow up if I’m enjoying it so technically, I’m just seen as money, and that’s it. I’m like just the customer that has bought something.

The first customer supervisor whom I worked with at Endurance, Roger, was really rude. He wasn't too happy with me because I didn't like the numbers he was giving. Previously, I owned a Mercedes Benz and then I got a Jag. He referenced that but then I didn't know there should be a difference in pricing. What he said was rude and it made me feel bad. Even so, customer service rep called me back and he was really nice. The price they gave was good and we went with them. When its time for Endurance's supervisor to get on the phone, they should keep in mind that they're trying to get customers and not scare them away.

I had questions, and I couldn't get any answers. I'm not gonna pay for something that I can't get answers on. I canceled my policy and I went with someone else. They have the 30-day wait period which is fine. I understand that. But I don't drive my car that much. I've had the car about nine months now and I haven't even gotten my first oil and filter change yet. But Endurance wanted me to go 500 miles for the warranty to kick in, and I couldn't get them to change that. So I went with another company.

I needed something for the car and got Endurance. The other auto warranty providers were very persistent and I didn’t like that. Enrollment was very smooth and it seemed like they worked with me. I filed a temperature sensor claim and the representatives were very cordial and accommodating, but they said it wasn’t covered.

My husband did a package from Endurance Auto Warranty. They called me and I discussed it with my husband. He also called me and told me that he needed the check information. He knows exactly what is provided in the insurance for three years. And he said that if we needed three more years, we can redo it again in three years.

I researched auto warranty for my vehicle after my original warranty ran out. Endurance had great ratings and reviews. There have always been two factors: time and mileage. I have a very well kept vehicle with low mileage. I purchased The Endurance Supreme warranty. Yes, I had low mileage and had a 5 year warranty. At the point of sale, IT WAS NOT MENTIONED that there is a third factor for Endurance. This is how much $$ they will shell out for your vehicle. So..if you have low mileage and you are within 5 years...they have a SECRET number of how much they will pay. They don’t inform you if you get close to that calculated number or even send you a written letter informing you...you basically have no contract with them.

Endurance has been good so far. I purchased it a couple of months and the enrollment process was simple, but I haven't filed a claim yet.

I had an excellent experience signing up with Endurance Auto Warranty. Everything was wonderful. They were the first to call and the sales rep I dealt with was perfect. He told me everything and broke everything down to me in the way that I can understand and then answered all my questions correctly. I liked the way he broke down the payments and the options I had available. Everything was professional. I was happy.

I was looking for a warranty and I've always gone on to Consumer Reports. Unfortunately, I went on to something else and put my information then, and Endurance contacted me and offered me a rate that was competitive in my mind. So, I went ahead and accepted it. It was not the company I was looking for, but everything's great. It was my Christmas gift to myself and I signed on the 26th of December. I spoke with a couple people on the phone, a salesperson as well as someone in the financial department, and they were great. It'd be nice though to have something that I could carry in my car that would show me my policy coverage.

The reason I went with these folks, even though the premium per month is a little bit higher compared to my old contract, is because they're able to provide a pretty cost-effective and competitive price for the level of service that they're gonna provide. Given my driving situation – the vehicle that I’m driving, the miles that I drive and the extent of the coverage – Endurance met my needs a little better. I cancelled my old contract with the previous carrier today and everything went well as far as getting signed up with Endurance. The reps were informative. They covered all the details that I needed to know in order to make an informed decision and they did what they said they were going to do.

My issue with Endurance was resolved after receiving a follow up call and set up with a warranty that met my needs at a great price. I purchased a new warranty for my BMW and my faith in Endurance was restored. Thanks Jordan **.

It's a pretty good company. They're reliable and trustworthy. What they said they'll do, they do. The rep I spoke with was right on spot. She answered all my questions and kinda guided me to understand the things that I was kinda worried about to put my mind at ease. They take my premium once on the 26th of every month. I'm a disabled veteran, so they put it at a time where I won't be in such a struggle to try to pay it. I'm still trying to figure out how to get the vouchers. They put it on my email address and told me I had to go to the post office to get it printed off. But other than that, I had a pretty good experience.

Also, another warranty I'm with gave me $250 worth of vouchers for two or three free oil changes a year. Endurance gives coupons for entertainment and other places where I can get money off my cost at like RibCrib. I wish the coupons they gave were more maintenance-related rather than stuff like that.

There was another warranty company whom I talked to that seemed to be rude to me. I said I didn't know what I was gonna do at the time but then the rep told me not to call. I told him not to call me back as I was not going with them at all. Still, they called and I got 10 emails from them. With Endurance, purchasing my warranty was very easy. I told the rep what I wanted and he told me what they had available. He didn't pressure me in one direction or another and sounded like he was concerned about what I needed. We agreed on a warranty and so far things have been really good.

We went into Google, and then we found that Endurance was the warranty with the vehicle to begin with. We had success with them, so we went and used them. It was a really good program. The salesperson that we first spoke to was great. He answered all of our questions. The only thing that he really answered incorrectly was they were having some promo, it was like $200 digital rewards. He had said that we’d be able to spend it at like Walmart, and that was not what happened. But other than that, everything he said and did was great.

My parents bought an extended auto warranty from Endurance instead of the used car dealership where they bought the 2011 Ford Edge. After a year of owning the car the engine seized and quit working. They took it to an auto mechanic who found the transfer case cracked and sent unwanted fluid in the engine. Auto mechanic said engine and transfer case would have to be replaced. Parents filed a claim with Endurance. From the get go Endurance fought the claim. They wanted receipts for oil changes. My parents gave them receipts for oil and oil filter. Because my parents are retired from construction and ranching they are on a fixed income so my dad changes his own oil.

I got an auto warranty to have a back up plan in case something would break down in my vehicle. I did a little bit of research and I tried to see where there were customer reviews, and the most positive ones I found were from Endurance. The package I signed up for is sufficient and the payments are manageable but I would like the total price to be less than what I paid or contracted to do so. Other than that, I can rest more at ease knowing that if there is something to go wrong with my vehicle, I could use their services.

The rep was really thorough and super nice. She was really good. She explained to me exactly what was gonna be covered. I explained to her what I wanted and needed, and she let me know exactly which one is for me. Setting up the payment was an easy process. I received emails or text message thing like my payment was due or it didn’t go through my account, but that was because it went in when my check hasn’t even been direct deposited.

I do not have a whole lot of details right now for I have just joined Endurance Auto Warranty company. I am in the very first stages. The initial stage is, the policyholder to be must put 1,000 miles on odometer in 30 days before policy can start. If you have bought a decent car it should not be a problem as I had no problem when they first asked me to. After that I pay my premium for 36 months and the last 2 years come free!

The engine blew in my wife’s old car and we did not have a warranty, nor could we afford to replace the engine. I was looking for a used car but she said she wasn't getting another used car without a warranty. So I did an internet search for best warranties and Endurance came up number one on a website that I sorta trusted. The first woman whom I spoke with was very good. She was very nice, favorable and informative but then she had to transfer me to someone to go over financing and it didn’t go too well with her. I just didn’t care for her attitude.

Endurance had all the things I was looking for. I had gone online and checked on different companies. I called Endurance and liked the plan that they had. Plus it sounded like good customer service. The lady I talked to was pretty knowledgeable and definitely answered all my questions. The extended warranty company I had was with Car Care and I couldn’t go back to them because they said that it was just for when you purchase the car and once it ends, it ends. They don’t renew. I wanted something comparable to what they had, and Endurance had it. As a matter of fact, Endurance had a couple more that I didn’t have.

They told me something and I agreed on it. They also offered me like $250 to spend in gift cards but I have no idea how to use it. The bad part about their customer service was that I spoke to somebody, and I clearly said to the person I wanted this policy and to call me back in a couple days. She noted it. But I got two phone calls the same day from different people from Endurance. I didn't like that at all. There was no communication, because the people that called me back saw it in the notes. They were just trying to push.

I talked to a couple of other people that I know who’ve had good experience with them, so I gave them a try. I talked to a young lady named Megan and she was excellent. She contacted me back when I asked her to. She went over the whole policy with me, and explained to me the dos and don’ts. She was real knowledgeable. She was kind and everything worked on time. We set up an appointment, but I called back to start it earlier than what we agreed to, and I couldn’t get ahold of her. I felt more comfortable with her, so I decided to wait until she wasn’t busy to call me back, and she did. She got back to me in a reasonable amount of time and we were still able to keep the same pricing and set up everything. So it worked out great. The experience was great.

Working with Endurance's rep was great. Though I canceled with them already as payment-wise, the same deal was included in my loan, having the warranty is extremely valuable. Something could go wrong with the vehicle and I have a back-up plan.

I bought a used vehicle and looked into acquiring an auto warranty. I talked to a person who was rude as hell and wouldn’t even let me talk. However, the Endurance rep was more than excellent because I’m not an easy person to get ahold of. Although we played a lot of phone tag, she very pleasant to deal with.

I looked up online some reviews and I felt like Endurance was one of the better ones that I could find. They offered a pretty long extended mileage warranty for my diesel truck that I needed. Signing up with them went perfectly fine. They seem to explain everything pretty in-depth and detailed, and I didn’t have any questions when they were done, other than the cost. I feel pretty comfortable about submitting a claim if I'm to have an issue.

My husband wanted better protection for his truck and did some research online. Endurance was the first to reach out to us and the reps whom we spoke with were very open. They discussed the different options we had and were very friendly.

There was a little mix-up working with Endurance. I had people calling me not knowing that I have a contract already. Still, working with them has been good and having this warranty has been valuable. Endurance is affordable and I'd recommend them.

My vehicle has higher miles and it didn’t have a factory warranty anymore so I figured I’d get a warranty to cover it. The Endurance rep was very knowledgeable and helpful. I wanted to cover most of the major mechanical stuff and they gave me the best one they could do for the mileage and year of my vehicle. It’s kinda one deal fits all and as far as I can tell, I’m satisfied with the package. A lot of other companies require payment upfront so Endurance's monthly payment is nice. And making payments is very easy using automatic debit.

This company sells one policy then says you need another. WOULD NOT PAY FOR ANY REPAIRS ON MY CAR. DON'T GIVE THEM ANY MONEY. THIS COMPANY IS A RIP-OFF. As be your money they won’t pay. Stay far away from this rip off company.

Getting an extended auto warranty through Endurance went well. Their service so far has been excellent. Now, my truck needs a starter. I got the information I needed from Endurance. So, I can contact my dealership, give them the information and they can contact Endurance.

I had gone with a different warranty company and when I went online and started researching, which I should’ve done beforehand, I realized that it wasn’t what I was looking for. I called Endurance, which got the top rating, and the gentleman told me to look in a different website while I was on the call with him. It turned out that the company that I had gone with had 1 star and Endurance had fantastic ratings all over the board from multiple sites. So, I decided to go with them.

I purchased a new vehicle and I looked up warranties on the internet. The interaction with the rep from Endurance was good and every time I spoke with someone, they were knowledgeable. They checked on me and got me what I needed for my vehicle. They also made the payment plan work for me.

I was seeking out an extended warranty. I know a lot of them are not up to par, so I was trying to get one that delivers. I read a lot of Endurance Auto Warranty reviews and it said that it was one of the top-rated ones. Their reps explained everything to the best of their ability and I've had them close to a month now. I just hope that if I have a claim, their process would be as stress-free as it was buying the policy.

Our call was getting old and I got an email about an extended warranty, and so I started checking out different companies. Initially, I went with Endurance 'cause of the agent that I talked to, but then the phone system has messed up and I’ve called four times and never been able to talk to her again. They explained to me this morning that their phone system and that extension was no longer valid. But she was wonderful, and I was excited that she would be handling it. She told us she gave us the senior discount, the military discount and the disability discount.

Initially, I had extended warranty through the dealership when I bought the car at 96,000 miles. I ain't even had the vehicle for three months and my transmission went out, and the warranty covered it. A year later, same thing. At 120,000 miles, the transmission went out again. Of course, paying the deposit, my extended warranty ended up covering that. That was why I looked forward to the extended warranty because in the long run, paying out $3,000 throughout a period of time is much more easier than needing to repair and pay 4,000 or 5,000 at once.

I bought a used car and everything just costs so much to fix anything if you have any trouble. Having an auto warranty is a self-satisfaction so I don't have to worry about it. I looked on Google and Endurance Auto Warranty had good reviews and good rates so I decided to go with them. I'm satisfied with my experience enrolling with them. Their rep just told me what it cost and what the down payment was. I paid it with a card and then agreed to pay the monthly payments with the card.

The car’s warranty was about to expire so I decided to get a service contract. I had CarShield at first. When I called Mercedes to inquire about whether they take CarShield, they said they do not deal with them because they do not honor what they quote and it takes them forever to pay. So, I asked a colleague of mine that dealt with the same things. He said that he had Endurance and that he heard Endurance was good. So I tried them. Their reps told me that I was making a good choice by choosing them because they offer a great deal. They explained to me what I was getting, said that everything is covered from electrical, powertrain, anything that may go wrong with the car, except for the wear and tear and the brakes system. I said, “That’s what I was looking for.”

The warranty on my vehicle was running out, and I went online and I have had dealings with some other companies. But I stayed with the first one that popped up and it listed Endurance, which was great.

Though Endurance's reps didn't explain how to file claims, they explained their warranty well based on my research.

I was renewing an extended warranty with the vehicle and signing up with Endurance went perfectly fine. I used to be with Zurich, which we got through the dealership, so I was already familiar with how everything works and I have an extended warranty also on the truck. The gentleman from Endurance was very nice and informative. Everything got out to us right away and so far, so good. I already knew what I wanted and so, I was just keeping what the car already had, which was the top of the line. It was the exclusionary policy that it's easier to explain the things that are excluded and all the things that are included. The rep explained the coverage very well and did a wonderful job.

Interacting with Endurance was easy. Their reps answered all my questions. However, getting in contact with them after I did my policy for the warranty was hard. I've been trying to reach out for the longest time trying to talk to them. Every time I try to call the direct numbers they provided me, nobody was picking up. Still, somebody picked up today and took care of everything for me. Overall, it was a good experience with Endurance.

The manufacturer’s warranty on my vehicle expired. I tried different search engines to see some of the top-rated Auto Warranties and read reviews, and it boiled down to either Endurance or AAA. The deductible was an important piece that I wasn’t aware of ’til I started doing research. So I would suggest looking at what the deductible is and make sure to read plenty of reviews about the company, not just the first five that show up

I was interested in the auto warranty concept of taking care of the car. Endurance seemed affordable so I went with them. Their rep explained the coverage well. I'm satisfied with the package that I signed up with and as far as I’m concerned, I'm covered on all ends. I have not received the welcome package yet, but it’d be showing up some time soon because they said that January 5th is when the policy starts. I did get a customer service number, a letter and an email containing information on how to get a hold of Endurance. I would contact them directly instead of going through the mechanic.

I bought a pretty new truck and I was curious what it would cost me to have an extended warranty. I did a quick Google search and Endurance came up as one of the highest recommended. The price started out high, and as I tried to tell the rep I was just shopping around, it was coming down. I couldn’t get her off the phone ‘til I finally agreed to buy it. I hadn’t bought the truck yet, so I told her I was still looking and then she said I could cancel it within 30 days. I didn't buy the truck, so I cancelled it already.

I like that Endurance Auto Warranty wasn’t a third party company. I don’t like dealing with third party companies too much. I like that I’m able to talk to Endurance and if I have an issue, I don’t have to make more than a couple of phone calls to get something rectified. Also, their rep was very informative, patient, and answered all my questions.

I’ve been an Endurance Auto Warranty customer for probably 20 years and they are always straight and fair. That matched with really some of the best in industry reviews. Our experience went very smoothly. The individual I spoke to was obviously experienced and had all the information. When it was time to go talk to a manager or find out some additional details, there was no big fuss. In other words, the person was entirely competent about what they were doing. It felt very service-oriented and it was outstanding. I felt comfortable with the price of the whole package and I was fortunate that I was able to put it on the credit card. I had told a friend that I had used Endurance before and that they were good and he actually told me that he’d done some research and knew they were good. It’s almost unusual this day and age to get customer service where you feel like the folks know their product and care enough to deliver the communication effectively.

The dealership was charging too much, so I googled the best warranty, and they gave me a top 10. Endurance is top. So, I went with it after listening to them. Everything went pretty smoothly, but I tried to log on their thing and tried to get my policy from the number they gave me, and that didn’t pop up. So, I’m waiting for the stuff in the mail, and I haven’t received that yet, either. The rep I dealt with was pretty thorough. There may be a gray area that I intend to call and get clarified on. But there’s no rush because they said they can terminate at any point in time. So, that’s cool.

My previous warranty had expired and I plan on keeping the vehicle, so I needed the coverage. I reached out to a website and Endurance Auto Warranty was the first one that came up. I went with that based on the coverage that was stated that they would give for my vehicle. The purchasing experience was seamless. And the payment was reasonable and straightforward. Over the phone, the rep explained to me in clear detail what was needed as of that day, what I would be subsequently responsible for and what to look for. He also went through all the steps that were necessary for me to finalize my commitment to them.

I was online looking for something that would cover my son's car and an agent called me. I wanted something within my budget and they were able to help me. They were very specific with what I wanted.

The truck I bought didn't have a warranty on it and I'm gonna be using it for a very long time. I figured I wanted a warranty on it so if something happens while I'm out down the road, somebody is gonna take care of it. I called a couple of other providers and the premiums of a few of them were so high. They were over $5,000 and on top of that, you had to cover 50% of the bill, which wasn't something I was willing to do. It was ridiculous.

I tried to get a service contract before but the vehicle I had prior had too many miles. So, I tried on this one because it’s a newer model, and everything is more electronic. I heard about Endurance from Facebook and it was a bit hellish interacting with the rep. I was told one thing, then it was another. So, I got lied to my first time around, which was not cool. I was told that I was gonna pay 110 and my payment every month would have been about the same amount. When I got to initially closing it out, they told me I had to pay 250 and I told them that was not what I was told. They told me that they had split the payments so that it would make 120 something first, then I would make another payment. So, I was ready to drop them and then, the manager said that they would do me one better. I ended up paying $100 for my first payment, then another 100 and something the second payment. Then, my payments after that were 89 something a month.

Endurance offered the best coverage for our vehicle, and the rep was very professional and polite. They answered all my questions. Everything seems to be on the up and up.

Having a warranty for a vehicle is valuable. If I have any issues with the car, then I know I’ll have the ability to get it fixed. After I bought a used vehicle, I googled the top car insurance warranty companies and Endurance was number one. Their reps who I dealt with were very knowledgeable and very helpful. The policy I bought was exactly what I wanted. Originally, it was a little expensive compared to other prices. So, actually, when I called back to cancel, they were able to lower back down to about the same price with everybody else. So, being number one and the price lower was perfect for me. Then, they set me up on auto bill on my credit card. So, the experience was good. It’s straightforward and complete.

I did some research and Endurance seemed to have the same plans as some of the other ones but they honored my veteran status. I just bought my car December 11th so I’ve been with them less than a month. The rep I spoke with was great and there were no issues. Everything was perfect and the details were explained to me.

Endurance had everything I needed. I went with them and the rep was very thorough. He explained what was covered and the process of how to file a claim. He told me I could take my vehicle to any repair shop.

Endurance was very nice and gave a fair price and good coverage. They seemed pretty straightforward and everything went really smoothly. The coverage is for my wife’s car. All the details that they had in their plan as far as what they covered and only having to have the deductible being low as it would be closed the deal for me. They also threw in some extra coverage for the first year, which was pretty nice. They went through the claim submission process and it was pretty simple. I’d just go right through the customer care online and submit it. Go through a dealership or shop and it's done.

When I talked to the Endurance rep, it felt like she was giving me the information I was asking for and it didn’t feel like she was pressuring me. When I was inquiring with a couple of the other companies, there was too much pressure. I felt like I have to do it right now or I'm gonna lose whatever deal they were trying to give me. The rep also set me up with the payments. I wanted to go with a certain budget and she found a way to do that for me. Moreover, she stayed on when her shift had ended. She was on for a while longer after her shift ended and even got a call from a family member. She just handled that. It was also really professional that she came back and wanted to make sure that I was taken care of once she passed me over to the verifier.

I got set up really quickly with Endurance Auto Warranty. Their reps answered my questions and explained everything. The one I worked with was very good. I learned a lot of things. If I need to call them and ask questions, I have numbers that I can dial or I can get on the internet. However, I found in my paperwork that the coverage was 3,000-something a year. That's a little high.

I randomly tried them out and the rep was good. They gave me one price but it was too much, but they also gave me some cuts and it came to within my budget. Once I got the packet, everything reflected based on what they were telling me about.

When I talked to the Endurance rep, he explained everything that was covered. He said, "We would replace your engine and your transmission." When I asked him about the cooling system, he sent me a PDF. As I was talking to him on the telephone, I was reading through it. It was how I spotted some of the things that were not on there, which helped me choose the one that I chose. I had two choices and ended up taking the better of the two because of a couple of things that they didn’t cover on the first one. They've taken the money and now, I’m waiting for the packet.

I always try to keep my car covered for if anything goes bad, it’s better to have a warranty. I’ve had a bad company once before and lost out on a lot of money. It worries me when companies are not doing their best for their customers, so I’m a little nervous when it comes to auto warranties now. Endurance Auto Warranty gives 30-days to change your mind, which none of the other companies do and that made the difference. I also liked their prices and coverage.

I looked at the auto warranties by Allstate as well as Endurance, and Allstate was about the same for less coverage. Endurance has a better offer and the signing up process was easy. They gave me all the information I needed.

My warranty ran out and so I went on some site looking for insurance. It said that Endurance was the best out there right now and I gave them a call. I started to use Endurance a couple of years back so I already knew about them and then now, they're who I went with. I spoke to their representative and it was a quick and easy process. It wasn’t hard at all to understand. They didn’t really go into how to file claims but they went over the coverage pretty well. I did a one time down payment of 175 and the rest being automatically drafted out of my account on straight up monthly payments. I’d still have to wait 30 days before I can use them, but it seems like it’s gonna good.

I was paying for a different auto warranty, and it was a little pricier than I expected. So, I was trying to search and Endurance was the cheapest one I could find. Purchasing was very quick and easy. Everyone was able to answer any questions I had.

I asked the representative what I was signing up for, what did it cover, and she told me it’s all drivetrain. I was being inquisitive, and I got her to open up. I probably wouldn’t know the terms of what I was signing up for. But I was trying to make sure that I knew before I signed up, and that’s why purchasing the warranty for me wasn’t so difficult. It was such a nice experience. But before they do the contracts over the phone, they should give the clients the opportunity to see the visual, because some people can see and understand clearly but not hear and understand clearly.

Customer service was pleasant and they followed up. I had to take a couple of breaks in the transaction to check in with my wife and other people, and they were patient and got back to me.

My factory warranty ran out so I got an extended coverage. Right now, Endurance is the cheapest so I went with them. During the purchase, I felt like the representative misled me and told me the wrong price and different things at first. Then, I had to get a supervisor. He gave me a discount because she did tell me the wrong price. I wasn't gonna sign up until he did that. They should basically know their prices and what they're offering their customers before they try selling it. That's my only concern with that. And they should explain the 30 days and the 3,000 miles too before one purchases, not after.

My experience with Endurance went well. I did my research and they were the best warranty to get if you want to get an aftermarket insurance. Their reps were very nice, they gave good information, and I got the insurance.

I'm a college student so I needed to get a reliable car so I can get to and from work. Endurance was one of the best warranty places so we went with them and placed the warranty on our BMW. Their agent was very knowledgeable. He knew what he was talking about and answered pretty much any question that we had. Overall, we had a really good experience.

I looked for auto warranty companies on the internet and I called a couple, and Endurance Auto Warranty was one of those I called that gave me the best deal. I had an excellent experience with their rep. They made every effort to work with me on the payment plan. It was 100 bucks a month, which was a bit high, but I thought a bit later that it might be better. It wasn’t bad.

My enrollment with Endurance went fine as far as talking to the people and getting the information that I needed. I asked several questions about what was covered and what wasn’t covered, and they explained it to me in a very detailed manner. They were very helpful and knowledgeable. I also decided on them because of something that the gentleman had said, where some of the providers might not pay full on something on a repair or you have a hard time getting it, while Endurance is upfront and they pay us straight out. I already paid the policy in full and it saved me a couple 100 bucks.

I did a comparison with all the other providers and found out that Endurance offered the same that all the others did, but the exception that made Endurance the premier was the price. Since I went ahead and was given the option as to how to choose my payments, I wanted it to be automatic payment. It was very easy to go ahead and set that up.

I purchased a used car and sought out an extended coverage on my own. After going through Better Business Bureau, I went with Endurance because BBB gave them such a great rating. Customer service handled my questions or concerns very well. They also even got to reduce the monthly payments. Then after the purchase went through, I requested a hard copy of my contract with them but they haven’t sent one yet. It has been about a couple of months now. They told me I could do it online, but I never did as I preferred having a hard copy of it. Other than that, the contract seems to be covering everything that I was expecting for it to do.

Everything went beautifully with Endurance Auto Warranty. My interactions their rep was very good. They were friendly and clear. But when I realized how the policy works, I was slightly disappointed. They asked me, "Is everything okay with your car?" I said, "Yes." And then later I called, "When's the start of the coverage?" I was told, "It is after you run 1,000 mile more and at least 30 days later." So, it was like they don't trust me. It means I buy the coverage and then there's some problem, and next day, I go to the store to fix some things and they're not covered. Let's see what will happen later.

I found good reviews for Endurance and thought this was the top of the line. I have contacted other friends too and they said Endurance is a good thing. The rep I had directed me, went through all the process and how much it’s gonna be charged a month. So, everything was great. The only thing I didn’t like was that she told me that if I cut the call, there will be no discount. I had to sign up right then. That seemed a little awkward.

I had a car that was in really good shape with really low mileage and I expect that at some point, I'm gonna need something done to it. I have taken really good care of it and I don’t have any car payments. So, I thought getting an extended warranty might be a good idea, which I've been thinking about for a while. Endurance Auto Warranty was something that popped up online. I went in and read a bunch of stuff. I called them and somebody called me back and told me about the different coverage that they had. We talked about what I needed and what I needed it for, and they said they thought Endurance might be the best one. I didn’t see any bad comments about Endurance, so I decided to go with them.

I have a high-priced car so I wanted to make sure if something happen to it, I could get the labors paid for. I got an auto warranty from Endurance and I had a good experience with the representative. I was told an amount that it will be and I agreed on it. I needed the address to the thing where I’m supposed to get the $250 gift card with the site I have to go on, so I talked to the rep and she gave it to me.

My experience went very well with Endurance when I signed up for a warranty for my car. I was satisfied and the enrollment was super simple. My rep was professional, courteous, and was able to answer all questions. Everything went great. The prices were fair as well and I’m happy with what I have included in my warranty. I will definitely recommend the company to others.

I called to cancel my policy because I purchased a new car. Upon speaking to the the Account Manager during the entire conversation he was trying to get me to purchase extended coverage insurance on my new 2020 vehicle. I told him I already have the extended coverage on the vehicle and he said "really." "Well I'm sure we can give you a better rate," and I said "No you can't because I have a really good rate," and he again said, "No I'm sure we can do better," he just kept being pushy.

I was online looking for auto warranty and I found Endurance. When I talked to them, I liked the way their customer service was and it was right at my budget. They worked with me and broke it down to me what they can do. When I told them I was looking for extended warranty, they said, “You gotta put this amount down.” I said, “I only have nothing but this amount.” Other extended companies would tell you, “No, you can’t do it today. We can’t do it.” But with Endurance, they worked the payment plan out for me. Their personality and their skills were excellent. They took their time, they didn’t get aggravated or frustrated, they just worked with me. They made me try the best extended warranty. I got the top of the line. They made sure that I was taken care of and that I understood the policy.

I signed up with Endurance Auto Warranty and the experience was okay. The process was easy and the rep I dealt with was good. The coverage was okay. It was within my means and budget.

Endurance Auto Warranty seemed to be the best coverage for my high-mileage vehicle. My experience with their rep was good. We negotiated our payment plan a bit and he gave me a good military discount, and then just worked it from there. I felt it was a fair price. I just wish they would improve on their pushiness to the customer. A couple of them that I talked to were a bit pushy, but the last guy I talked to was really patient and really made me feel comfortable.

I was having a lot of issues with my car. A couple of people I know had Endurance auto warranty so I wanted to try it out and see if I like it. Endurance's rep was very polite and helpful knowing this is my first time. He went over and beyond and told me what I needed and I understood. He was excellent when he came. As for paying for the extended warranty, it wasn't hard. The rep called me to make sure it was okay for him to draw that money out. Some people don't take their time to show consideration like that. And that was what I looking for, courtesy. When you make a phone call or you talk to someone, it's all about representing yourself. And he went over representing himself.

I purchased a Endurance auto warranty for my Porsche Cayenne about 7 months ago for around $4000.. After about 7 months I noticed my cooling fans were coming on at start up, so I brought my car in for service.. After waiting 5 days for their inspector to show up they denied my claim because I have "custom tires" on my car.. Keep in mind tire sizes can't affect the heating and cooling system in any way shape or form.. Also when I ordered my tires 1 year ago I made sure the outside diameter is within Porsche factory specs for front and back. They have loopholes in their contracts that they will jump through and leave you stranded.. Total scam. Please learn from my mistake... Thank you for reading my opinion..

My car is almost 10 years old so it’s kinda risky now and you never know if something’s gonna happen. I take care of it but my New Year resolution is to make sure I don’t ever get stuck anywhere because that’s crazy expensive. Endurance was the first auto warranty provider I found. I got a good offer from the rep and it seemed too good to be true, but it’s true. I use automatic payments and I don’t have to do anything to make payments for purchasing it.

It was easy to sign up with Endurance and all of my interactions with their rep was fine. I made a down payment and one monthly payment a little bit over a month. I received a statement with how much I have to pay and how much I owe. But I haven’t received my card. I was also looking for a detailed of what my coverage is so I can know what’s all exactly covered. Other than that, everything is fine now.

The rep was very informative and laid out the monthly amounts and the number of places we could go to have our vehicle repaired. We only take it to the place where we bought it, and so once we confirmed that was on the list, we felt pretty comfortable to proceed. I just didn't appreciate having to make a decision immediately on the phone, like the deal goes away if I call back.

We have two vehicles that are about three years old and are out of mileage and we made a decision we were gonna keep those for as long as we could. So, we started looking for an extended warranty. I got a decent price from Endurance for the amount of coverage that we got, and I did some research on the quality of their work in doing claims and felt that they were gonna be a good company to deal with. The reps handled my concerns completely. I tried to buy a warranty for two vehicles but didn’t end up doing that. The gentleman that I talked to didn’t try to upsell me much at all. It wasn’t a high-pressure deal so, I was comfortable with the experience. They offered an outright payment and monthly payments when I bought the warranty. I could have done it either way but I paid it all upfront because it was a cheaper price. My experience with Endurance wasn’t adversarial and it wasn’t pushy.

I originally was looking at Endurance Auto Warranty for a quote, but I ended up cancelling their policy just because the dealership offered me a better deal. The Endurance rep I spoke with was polite, straightforward, very informative and was able to answer all my questions. For their policy, for you to be able to cancel it, you have to call them. So, I went ahead and explained it. Overall, I had good experience with them.

I’ve had an auto warranty and then I quit using the vehicle so I dropped it. And then, the vehicle is getting to the 10-year mark so I went ahead and got it back on there. The rep was helpful, sweet and her personality was good. She tried to give me the best plan she could and she was knowledgeable about what she’s doing. For my payments, I just gave them the debit card and they ran it through.

I was with CarShield but with the last repair I had with them, they didn’t pay the bill. They only paid a portion of it and I had to buy my own parts. So, I canceled CarShield and since my car is older now, I wanted to have some type of warranty on it. I went online and Endurance was the first one that called me. They said that they could provide me a program that wasn’t too awfully expensive per month and they would cover all the major repairs that would have to be done on my car. I went on with them because I didn’t wanna have a lapse in time without any type of warranty.

My car is a 2008, and while it has only 71,000 miles on it now, it's an older car. I don't know that much about Saturns. I just wanted to be prepared so I decided to look for a warranty. I bought a 2007 Cadillac and I had it for about three months. The rear end went out on it and that was 1,600. Plus I was in Indianapolis, and at the time, I lived in Tennessee. Luckily, when I bought the Cadillac, I bought it used and got the warranty on it. It's about the same situation, older model car with the low mileage. The warranty was a savior.

As soon as I did the internet search and I entered my information, the rep from Endurance called me within three seconds flat, which was good. So I went with them, but I still went to go research other ones. I researched Endurance after I got off the phone with him, and I decided to stay. The only thing I did not like as a customer was that it was almost like I felt pressure to get the warranty just to get the savings. But the rep was a very nice guy. He explained everything perfectly. He did his job. But I didn't really care for the part where they said if they couldn’t get me that day and if I had to call back, then I didn’t qualify for the savings. I still purchased it from him regardless because I was going to purchase it.

My initial experience with Endurance Auto Warranty was not so good. But since then, it has been better. I called Endurance up because they came highly rated. I had Ally, another automobile warranty company, and I called Endurance based on their ratings. I spoke to a gentleman, the initial guy, and he quoted me a price of $3,003. I had to get off the phone because I had to go into a meeting. Those conversations can be a little long, but I heard the bottom line. And then I called back to try and get that same guy, but I got another guy and he said, “I see you called.” I said, “Yeah. He quoted me about $3,003.” And he said, “I can better that.”

I have a 2014 Cadillac XTS and I had a warranty with Warranty Direct. I had to go with someone else, so I went online and Endurance Auto Warranty came up under the 10 best warranty companies and I just chose them. They were the first company that called me back and their rates were good. They emailed me and I received everything. The rep did everything he said that he was going to do and everything went well.