Endurance Warranty Reviews

The guy that helped me was new and he was real informative.

This company is an absolute scam. They will find every little reason as well as make false accusations against you to not to help you. They'll accuse you of not taking care of your car properly despite having records stating otherwise. I've now been without my car for almost a month now because they keep saying one thing and turn around and do another.

They said they had a process match but wouldn't let me give them the other quote. I wouldn't agree to give them money on the spot, the sales guy said I was lying, gave me a call back number that didnt exist and hung up.

I wanted protection for my car. I had a car before that I didn't have anything on it and something happened to it. I didn't have the money and I had to get rid of it. So, with the new car now, I just decided that I wanna be more precautious and be more careful this time. Endurance was the cheapest out of all of the other companies, so I went with them. The rep who helped me was great. She did an excellent job explaining every pieces and parts of the warranty and how long it takes for me to pay it off, and it was a great experience. So, she was really helpful in all good faith.

The specialist from Endurance was good. I already had a warranty with them and I added another one since my son purchased a vehicle. He might have a little bit better plan because of the discount. I need to find out about my roadside assistance though ‘cause I think it came with the vehicle and I was paying a separate roadside assistance.

As per the contract all internal lubricated parts are covered and the timing cover is explicitly listed as a covered part if the damage is caused from within due to the failure of one of those parts. That is the case here. I have the service records for the truck. The truck recently passed inspection with no problems. A properly maintained timing chain should last far longer than this. Within the entire owner's manual the timing chain is never listed. It is not considered a wear and tear part needing maintenance. The breakdown is not a case of loss of performance due to wear and tear. It Is clearly broken. I had no indication beforehand. No engine lights and no odd sounds that I noticed. I would hope that in the interests of customer service they would abide by the terms set forth in the contract.

Endurance was rated number one, so I went with them. Everything went okay, but I canceled with them because I just found a lower rate.

I took my car to the dealership. The dealership then called Endurance and they replaced the part. However, Endurance called the dealership back and said they wouldn’t cover that part because it’s not considered an electrical component. It was a ballast which is an electrical component that controls your headlight. Endurance said they cover electrical components but they didn’t cover it. I had to pay out of my pocket which cost me $500 and some. I was very unsatisfied with them so I went with another company. I found out about them through a friend of mine that had the same car as mine. They covered any problems he had, so I ended up going with them.

I have a 2015 Escalade that when it was purchased, they didn’t purchase the extended warranty, which I didn’t know. I felt it was always better to have an extended warranty, so I started looking. I filled out something online with Consumer Affairs and they recommended Endurance Auto Warranty. And then, they immediately called and I just signed up right then. Their rep explained what the coverage was and the price. Their reps were great and very professional. Signing up with them was easy. Everything was great.

I bought a used car and I thought that a service contract was important. Endurance was a lot less than trying to get it from the dealership. I purchased from them and their representative was awesome. He was quite knowledgeable, courteous, and patient. I'm very satisfied with the package I signed up for thus far. The only question I have is that I tried to call somebody and I couldn't get through. I thought I had a certain payment arrangement for a certain package, and I noticed that my December payment was a bit more than what I had discussed with the salesperson. That's probably the only disappointing thing. After speaking to a great salesperson, it would have been nice to get a courtesy call from either the sales account person 'cause he told me that I would be his main point of contact and that as long as I had the coverage that I would be speaking with him, like my insurance agent. And I've not heard from him since that day.

I purchased a vehicle for my business. It had high mileage on it and I wanted to make sure I got my use out of the vehicle. If something happened, I wanted it to be covered. Everything went smooth when purchasing from Endurance Auto Warranty. Their rep got in-depth as much as he could on a little phone call. They informed me that I was gonna get a packet in the mail and that more detailed information would be there. When I got my packet, I looked in it and any questions that I had were solved in the packet information. Everything was pretty understandable and any questions I had or concerns, they were answered. Everyone should get a warranty on their vehicle. And with the service that Endurance provides for the price, it's a no-brainer.

I had purchased Endurance Auto Warranty and paid them in full $2500.00 for my Ford Truck 5 weeks after I purchased the warranty. My truck broke down and had it towed to a Ford Dealer repair shop. The dealer diagnosed the problem and it was the glow plugs computer so a claim was filed by the dealer and Endurance denied it saying it was not a covered part so I paid the dealer $1500.00 out of pocket. I picked up the truck and the check engine light came on. Took it back to the dealer and the turbocharger needed to be replaced so a claim was filed with Endurance on a COVERED PART that Endurance would pay for but refused the claim saying we need more info.

I looked at the warranty for cars and Endurance was like the number one for this year 2019. CarShield was like last year. This year Endurance offers more. Their agent was really good. I really want him to get some credit. I spend $260 a month and my deposit was $600. He sold it to me. The package I wanted was everything I asked for the warranty of my car. They cover everything from the transmission, the motor, the suspensions, my turbo, the computer and the sensors, which was my main concern. Plus it's unlimited -- if anything happens to my car today, then the next four months something happens again they are really going to take care of me and the car at any cost in any given time.

I had no warranty on my car. I filled out at CarShield, and Endurance Auto Warranty was the one that called me back. Dealing with their reps was all right but they told me that I would be receiving cards in the mail and I didn’t get them. When I called them back, they told me that it was all email and I wouldn’t get any cards in the mail. They straight up lied about it.

I’ve had experience with extended warranties, and one of them was with a Jaguar. The company put off a repair job and kept prolonging it until a catastrophic failure happened with the vehicle in an accident and it was totaled, and they walked away from it. It was a very disappointing situation. This time, I did a Google on the top five extended warranty companies, and Endurance was the head of the heap. I had some questions and I got the answers through them.

I got something in the mail and it looked like a good offer. However, every time I asked the rep about the brochure that they sent and what he was telling me were two different things. To me, that was a sign that I shouldn’t do business with them, but I decided to do it anyway. So now I am beginning to have second thoughts because what their brochures are saying are not what they were telling me.

We always bought vehicles with a warranty and as soon as the warranty is about to expire, we always get an extended warranty. I just signed up with Endurance because it was highly recommended. Financially, it is kinda a lot of money but hopefully, it’ll be worth it. I hope the package I have is a good one and I hope it works well for us.

I purchased this contract to gain high mileage protection on my car, in case of emergencies and to be proactive towards any issues that may arise. I have not had any issues with my car thus far and have taken great care of it, with regular oil changes, tire rotations and typical maintenance as suggested. I had no issues with the contract, until I needed to use the services. A few months into my contract, my car started to kick itself out of reverse. I thought, "no worries", this should be covered as I asked for the most coverage I could afford and receive and had paid a premium for said coverage.

I went through the reviews and Endurance was listed right up there with the top. The rep explained the protection plan very thoroughly and the interaction was excellent.

I purchased a BMW and I know they can be costly if any repairs are ever needed on it. So, it would be a good idea to have some type of insurance or a warranty that would cover it. I looked at a few companies and Endurance seemed more upfront. It’s always scary to try to buy stuff on the internet, but I liked Endurance's transparency. Their customer service reps have been really good. They did a great job at explaining the coverage. I like the ease of the whole process. It was very convenient and very professional.

I've never had a new car before and I have had major repairs on the other car that cost me an arm and a leg. I did some research and Endurance Auto Warranty was a provider, not a seller, which was why I went with them.

After I talked to my saleslady and they transferred me over to the guy who took all my information for payment, he started just drilling me on getting things and that I gotta do all of it within 30 days. So it started adding up and adding up. They wanted a down payment so I told them to split it up into two payments every other week. They were okay with that and they said I have 30 days money back guarantee. I looked into it and I wasn’t happy, so I called before my first payment was due and told them to cancel it. They said okay, but two weeks later, they took it all out. I called them about it and the rep said that I would be transfered to an account manager.

Endurance had good reviews, so I went with them. Everything was fine and the rep who helped us was good. He answered everything. We just joined and we are waiting for the booklet.

My friend has Endurance and he recommended it. When I purchased my plan, the experience with their rep went fine. My payments are auto-debited.

I looked into an extended coverage for the price, the deductible, and the coverage. I purchased from Endurance as they cover everything. They had the towing and the roadside assistance. The representative did very well. He said that I couldn't get the money transferred from my bank or my bank wouldn’t take the other warranty off and pay for theirs. So, they were just gonna take the money off the loan and they handled everything really well. I wish I could’ve gotten a little more assistance to help get the money from the bank, but it didn't work out that way. So, while I don’t have the policy anymore, they had extended coverage for the money.

The warranty for my vehicle that I purchased was only for 90 days. So, after the warranty was over, I needed extended warranty. I Googled extended warranty companies and Endurance came up. I gave them a call and their rep I dealt with was good. He gave me a good amount of information of what one would require for the warranty, what I'd have to do and how much I'd pay every month. The rep did a good job explaining things to me. It sounded good and I went with them. I had a brief interaction with their customer service. They were saying I'd have to do an oil change, but the vehicle was not telling me that. If something happens and I need to file a case, that plays a part in whether Endurance will be able to cover it or not.

I’ve got another vehicle that’s older, and it’s cost me a lot to repair it. And I know the other vehicle I have is gonna be extremely expensive to have it repaired. I read a little bit and looked Endurance up. Hopefully, they'll do what they say they’re gonna do. Their rep was was good and knowledgeable. He answered the questions I had.

The people from Endurance were like used car salesmen, very pushy. We went into some details about the service, but we didn't go into full details. I told them to send me some paperwork and I would read it. They didn't necessarily work with me on a payment plan, instead, they told me what they offered and that was it. They said I could cancel in 30 days and I'm probably gonna cancel. I found cheaper people with better coverage.

An Endurance advertising just popped up on my Instagram screen. I thought that was something good to have. The rep I spoke with was cool. He explained the details, but I still don't understand. I was expecting some paperwork that I could read on my own. But I never got my card nor any paperwork, and it has been three weeks since I last spoke with them.

When I bought the car, I also bought a warranty package from the dealership, and it expired. Endurance Auto Warranty called me on Black Friday and gave me a half-off discount. Normally, to join was $500 and they gave it to me for $200 plus. However, when they called me, the only thing I had was a debit card. I didn’t have a credit card, so somebody called the next day.

No real!!! ???? Do not buy this warranty???? I bought a warranty for my Mustang 2015 thinking and wanting to have peace of mind that when I was to need it I was going to get the care needed???? Took my car to get a diagnosis and they told me that the AC system needed to be repaired. Endurance denied my case right away without even taking a look at it. After calling them they sent an inspector and the inspector told me that he will recommend the repairs.??? This morning they called me to tell me that the case was denied. They are not real. They do not keep their word. I would never do business with them ever again and I am going to try to get my money back from all the monthly payments I've made to them for this false service of protection for my car. Please do your research before buying from them. I wish I did!

I was looking at some reviews and then I got Endurance. Aside from their coverage, I decided on them primarily because they have an option for no deductible. I've had the warranty for about three weeks now, and reading over their plan, it looks pretty good. I’ve made one payment to them and it was easy.

My current warranty is expiring in February. I did a little bit of checking providers online and it seems like Endurance had a very high rating. I chose them and the purchase experience was smooth and relatively painless. The rep kept me going in the right direction, handed me off to the people who got it going and got everything done.

I had so many nagging calls about getting the warranty and I said, "Well, maybe I should do it." So I talked to Endurance and said, "Yeah, let's do it." They came rated pretty high online at ConsumerAffairs. My son-in-law looked up the company and said that it looked like a pretty good deal. We're most concerned with drivetrain. But when the other stuff came offered for not that much more we said, "Well, let's just take the whole thing." Dealing with Endurance has been simple and easy.

My husband just got a 2002 Corvette and it only has 14,000 miles on it. It is an expensive vehicle and it's expensive to repair. We wanted to take an extended warranty on it, but so far, we're not doing very well. When I looked Endurance Auto Warranty up online, it looked like they had pretty good reviews. My only concern was Better Business Bureau had some issues with them, but when I talked to the gentleman he gave me their story. He was very helpful to me and very pleasant. He did not push at all. But Endurance called us three times in two days and all they were interested in was the exact mileage on the vehicle. I couldn't give them the exact mileage because the car was in the shop. We were having it done because the big thing with them is you have to do all your routine maintenance.

I had a conversation with the salesperson from Endurance and she gave me a lot of details that I’ve been very interested with. She mentioned the major details but I don’t think she gave me every single detail that I was supposed to know. If Endurance wanna improve their service with better quality, they need to give more details. Other than than, Endurance is very good.

I was not happy with CarShield so I decided to switch over to Endurance. I had a very good experience with their rep.during the purchase, and making payments is easy.

We looked into Endurance and got the 30-day free trial. They were nice especially on the selling part, but once I cancelled, I got more of the cold shoulder and I wasn’t too thrilled about that. I wanted to look over the contract and read on it because one thing I didn’t like is you gotta wait to get the contract just to look it over. They were pretty knowledgeable, but ‘til you actually read it and see it, there’s a lot of a fine print. Looking at reviews, they had some good reviews but they had nasty ones too. Once you’re talking to somebody and they offer you a deal, it’s like, “Okay, this is your deal,” and they don’t give you time to think about it. It’s a take-it-or-leave-it deal, and I don’t like that. My wife and I like to think and look at our investments versus just going with it, and when you get put on the spot, you feel like you’re getting forced into something.

Having an auto warranty is a good idea. I heard Endurance had good service and good plans, and I was reading up on it, and I decided to go with it. My experience with their representative was great. He explained the benefits and terms of the policy one time and I got it.

If you are looking for a good extended auto warranty, Endurance is it! They entail everything they said they do and whatever problem you come across, endurance will resolve and compromise. Alvin provided great customer service and addressed any issues I had. Thank you!

I canceled signing up with Endurance because I got a warranty with the dealership where I bought the car. I thought I needed an extended warranty because the car I bought was a 2013. But a warranty actually came with the car, and I didn’t realize it did. Nevertheless, I had nice interactions with their reps. They were friendly people. Having an extended auto warranty is very important in these hard times.

For whatever research I had done, Endurance Auto Warranty was one of the higher-rated companies, and they had fairly comprehensive coverage, which was why I had chosen them. Today is my 30th day in the waiting period and I’m over the 1,000 miles clause. I took my car in and the repair shop called Endurance to report the breakdown and file the claim. The power steering needs to be replaced and Endurance is claiming that it was a pre-existing condition so they’re not going to honor the warranty. Now, I’m not really sure what to do. I’m in the process of trying to figure it all out because it’s a $3,000 repair.

Signing up with Endurance was pretty easy. With the amount of miles that are on my car and the year of my car, there ain’t nobody out there at all that will even touch a car if there was 90 miles on it. I was really surprised to see somebody do that. Their rep was pretty polite and he said, “We can get you signed up for this price, and we’ll get you a confirmation via email.” And I got that. I recommend Endurance to all. It's a good program and they have good people.

My warranty from my dealer just expired. I was worried ‘cause I have a suburban and like most, they have transmission issue so I didn’t wanna take the risk. I checked some reviews and found that Endurance is a good company. The agent I talked to was very detailed in explaining everything like what my insurance would cover and he helped get some discounts too. I don’t know yet how it would be in the claims process but so far, the marketing and the selling of insurance were smooth.

I had a warrant on my vehicle for two years and when it was over, I wanted to extend it. My vehicle is a BMW and everything costs more for it. Endurance Auto Warranty gave a better quote for the mileage I got and so far, the rep told me what the warranty covered.

Endurance had a top rating through Channel 5, so I went with them. The young lady that I talked to was really knowledgeable, and real helpful. I was also in the process of getting approval from a few other companies. She was patient and she explained the coverages real well. She was really nice and real professional. Endurance has better ratings and they also have some other perks. The other little parts that come along with the warranty that she shared with me at the time were pretty good as well.

Purchasing from Endurance Auto Warranty wasn’t too bad. The first person I spoke to was very informative. I told him they were the first company I talked to. There were several others I was interested in speaking with, but with him going on and on, I ended up just purchasing with them. But after the fact, I went online and I went to Better Business Bureau, and I saw 443 complaints about Endurance. So, I didn’t feel comfortable with that. And then, I had a couple of other companies that called me with prices that were better but they were on the Better Business Bureau, and I looked them up even before. I didn’t get a chance to do that with Endurance. But with the other ones that called me, I told them I would give them a call back. And I checked them out, and they were rated A. I called Endurance to cancel and the rep I spoke with said, “Oh, well, I can lower it for you.”

I happened to select Endurance when I had to select one auto warranty provider since they were rated at number one online. My interaction with the representative was very good and I paid paid 200 and something right then. I don’t like to be on automatic pay but now I’m not sure how I’m supposed to pay them. I haven’t received a bill or anything yet, so I’m expecting them to mail me a bill as I’m not on automatic pay.

It seemed like people liked auto warranties a lot and I got my information from the internet. The experience with the rep from Endurance went smoothly and the customer service was very good.

I was at the dealership buying a car, and they were trying to jack me with their warranty that I didn’t like. I went through my Credit Union and they told me about Endurance. I spoke with two people and they answered most of my questions, but it was hard to get them back on the phone because I had a little problem and I still don’t even know if it got resolved. They gave me one price, and then when I read the packet online, it was a different price. When I talked to them, they said they straightened it out. Then when they sent me the physical packet, it was still the same thing. So I didn’t know if that was because it was already on the way, but they never sent me a follow-up.

I went to Consumer Affairs website and I've seen that Endurance Auto Warranty was ranked as number one and was recommended. I was told to give them a call and the rep I dealt with was cool. He explained what it was to me and everything was fine. Right now, I just see how much the service was and I pay them.

Updated on 10/04/2020: Endurance customer service rep contacted me stating I will receive a refund for the monthly payments I made for the past year. This was back in January 2020. Till this date nothing! They will not respond to any of my emails.

After posting my review I was pleasantly surprised when Endurance called and apologized for the hang up. It was explained to me that this is not there policy and is under review internally. Thank you Endurance for trying to go the extra mile.

The service contract that I have runs out once it gets to 60,000 miles and I decided to get one from Endurance. They had a better rate and the package I was getting was what I thought it should be. Having an auto warranty is very important because you never know when you're gonna have a breakdown.

I researched the quality of Endurance, and researched all the reviews on it. They have a track record of keeping their word, and paying for it. The rep I dealt with was very informative and very good. He didn't try to scam or bribe me. He did not manipulate or try to coerce me into buying anything I didn't want. I like that. He went over a lot of details that I asked, and in the end, whatever my decision was, it was my decision. I would definitely recommend them. They had true integrity with their word. And even though I had not used them yet, the gentleman that I worked with did an excellent job not only explaining pros and cons and anything but the entire service. My husband and I don't just buy into anything. We're very careful to do our research, and he was very pleased as well.

I found Endurance Auto Warranty online. I was checking out the best rated ones for a car insurance and I happened to see that Endurance was rated high. I talked to the Endurance guy on the phone when I bought my tires through Lynn Layton Ford. They were who referred my insurance at the time on my car. I had good service in there. And what Endurance had to offer was good too. The rep was really cool, smart, right to the point and he knew exactly what he was talking about. He wasn’t trying to sell me something that I didn't want. He just told me the truth, plain and simple. And that was what I like about my experience. He was very nice and kind, and really quick too. I was busy that day, but I took time to talk to him.

Endurance contacted me and resolved the dispute. I am now a very happy customer again. Thank you very much Endurance for putting your customers first.

The agent worked hard to get my payments to a rate I could afford as a senior citizen. Coverage is extensive and I hope to never need it. But like all insurance, you buy it “just in case.” I am very pleased at this point.

With the existing warranty on my new vehicle about to expire, I got covered through Endurance. It was very easy to deal with their reps. They were straightforward and they gave me all the answers I needed. Then when I got the paperwork, I read about submitting claims, and then I knew how to do all that.

I've had a warranty before but not this one, and Endurance seemed like a good deal. The numbers seemed to line up, and the salesman was simple. He wasn’t a complicated guy or he didn’t make it seem complicated. He wasn't an aggressive salesman. He gave me the details, explained the benefits to me, and his manager dropped the price, too. The policy will be active in another three weeks, and I get a bumper-to-bumper warranty for the next five years.

I had misinterpreted my bumper-to-bumper warranty that I thought I had. I thought, “It’s about time to get what I thought I had then.” What I had was through the dealership, which was just the purchase agreement and I had misunderstood what they told me. I ended up with Endurance Auto Warranty based on their online reviews. My experience with them was much better than what I got from the dealer where I purchased my truck. Their reps were very good. They were very thorough and very clear. I’m very satisfied with their follow through.

I recently bought a pre-owned car, a 2006 Scion, in excellent condition with only 77,000 miles, which will be driven locally only. Because of the age of the car my adult son encouraged me to consider an extended service warranty. After exploring another company and signing up with them, I felt uneasy about their potential coverage. I researched other companies the following day and I called Endurance. After speaking with Endurance's customer service, I canceled the other company's warranty and signed up with Endurance. Endurance's customer service is excellent, the price is more affordable than the previous company's and the waiting period, compared to the other company, is one that I can meet without difficulty.

The biggest influence in me getting Endurance Auto Warranty was all they offered. The fact that they didn't pressure me to purchase their stuff was the second. I've had other warranty people call me, and they said that I've got to get it then, otherwise, the offer wasn't gonna be good after the phone call. I said that I was just starting to think about checking into it. And they said that either I make the decision then or forget it.

My Jeep is six years old and my warranty on it just expired. I wanted to keep it because it runs really good and I didn't wanna buy a new one. When I asked the dealership about a warranty, they only had what I already paid through Endurance. They quoted me a price that was more than what Endurance quoted for the same coverage. I called Endurance and everything was explained to me. Then, they switched me over to another gentleman who finished up the deal for me. The only issue I had is that he took my mileage on it and he said if I could get 1,000 miles over what I just gave him and since I'm gonna go ahead and purchase it, they would start my 30 days then. This is like November 4th. I asked what he meant by 30 days and he said that I have to have 30 days plus the mileage for the warranty to kick in. He said he would start it on the 4th. It was perfect.

My warranty expired on my car and they were very pricey at the dealership. I called the dealership because that’s where I take my car to get worked on all the time and I asked them if they’ve dealt with CarShield. They said they had a problem. They could never get through to them and they would never call them back. So I asked them about Endurance and they said that they’ve done two vehicles with them and they’ve been good. They highly recommended that I go with Endurance. Making payments for the warranty was very reasonable and I was comfortable. I have two vehicles and it was a no-brainer, but there were a few things I didn’t like. Other than that, I just went for it. I was highly satisfied with my experience with Endurance.

I did my research and, apparently, Endurance was good. They were in the top three, so I chose them. They were helpful and honest. Even though I was trying to cancel because I bought a Mopar Warranty through my dealership, they were still trying their best to not have me go anywhere and keep me. They were very knowledgeable about the policy, and they said they were gonna cover my first two payments.

My car is getting older and I wanted to have some things covered as it gets older. Honestly, the car still hasn't been paid off, so I wanted a bit of an assurance that I won't be stuck having to decide between making a payment and getting a repair. Endurance Auto Warranty had a policy for higher mileage cars, where some of the stuff that would start wearing out would be covered, so I decided to go with them. Because of my vehicle's higher mileage, there might have only been one option anyway, but their rep knew right away based on my mileage what that option was.

I already have a warranty under the car that I bought and it was to expire in 6,000 miles. So, pre-planning for the future, I thought of how I was gonna handle it if I wanted to get a warranty or not after the warranty I had had expired. The coverage level of Endurance seemed similar to what I already had, as far as they covered the most, and I had no issues when I purchased the warranty. All aspects of the coverage were explained and it seemed clear. Then, if I were to file a claim today, they're supposed to send me an ID card and I’m supposed to bring that to the mechanic that I wanna go to. The mechanic is supposed to call and file the claim for me, get authorization from Endurance, and then let me know. And then I call and pay my $100 deductible.

I compared a few companies online and the offers were better at Endurance. I probably am out of a vehicle on the first of the year but everything went good.

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About two weeks ago, I purchased extra warranty from Endurance. The process was painless and their reps explained the benefits and how to file claims. However, upon doing more research, I am probably going to cancel the warranty. I may have paid a little bit too much for it. I found that only a small percentage of customers ever use their warranties, unless they had a catastrophic failure. It is a $3,000 purchase and it does not seem that it is going to give me the value that I thought it would.

I have just been accepted by Endurance, so I have nothing really to report. However after many searches I went with who YOU recommended for me. So we shall see! I am still in the number of days waiting period for the policy to go into full effect. The people with whom I spoke were extra helpful and very, very patient and understanding. That part was good, but that is all I can say at this time.

I don't have Endurance anymore. There was no point in having them because my car had went down and they didn't cover my claim due to the fact that my tires were five inches thicker than the original. They should give people more information and explain in detail. I had told the guy when I first got the policy, but he didn't listen.

When I googled Endurance Auto Warranty, they were the number one that popped up, which was why I went with them. It was also first-come, first-serve. I had a friendly interaction with the rep, but I didn't understand the whole basis of the engine and trans. If she had gone down everything in black and white, I may not have gotten it. I wanted things that were necessary but wasn't covered. I wanted bumper-to-bumper and when I asked her, she said that it was. But it was not. Also, once I got my papers in black and white, I called Endurance Auto Warranty and tried to see if I could upgrade the package. They said that that was the highest level of coverage that they can give me. I said that I already paid them that much money already, I might as well give it a try and I did.

When I bought a used vehicle, the salesperson recommended getting a warranty on it just in case I run across any problems. I also had other providers soliciting me to get their policy, but Endurance's marketing strategy was better. Their rep was persistent and was very adamant that I'm gonna need the warranty so I got it. It was a very good experience.

I was doing some research on different extended warranties for my Jeep because my warranty had just expired. Then, I got an email from ConsumerAffairs about Endurance Auto Warranty and that recommendation made me feel more comfortable about going with them. But my first encounter with them was not that great. They were really pushy with me about buying the warranty at the time or I would lose the deal. But all the other extended warranty places were kinda shady. So, with the recommendation from ConsumerAffairs and the pretty high rating they got from the Better Business Bureau, I decided to go with Endurance. I also love how the payments are done monthly and how I can split the payments up instead of having to pay one big chunk out of pocket. That makes it really easy for me.

I wanted to see if they would replace an air pressure sensor and they didn't cover it. Still, the guy that I talked to on the phone gave me a lot of information and he was informative.

We had purchased a Ford extended warranty on our pickup and I liked the way it has helped us out when we had big repairs. So when we bought the Edge, we decided that we wanted that same type of coverage because we use them a fair amount and we don't have resources sitting in the bank somewhere if we should have to replace a large dollar amount on the car for repairs. We're hoping to do a little more traveling, and the security of knowing that there's something out there when we're traveling gave us some considerations towards purchasing an extended warranty. Being an old mechanic and being aware of what costs are nowadays, I was glad to have the extra coverage from Endurance. Although it cost a little bit, it's gonna soon repay itself if you have a major repair.

When my vehicle's main factory warranty was going to be expiring, I did some research and Endurance Auto Warranty received good reviews. They gave me discounts and a lot of different options. They also didn’t use a third party, so the warranty stayed in-house. I spoke with two people and they were very personable, professional, helpful and knowledgeable. They also listened, which was important to me. I didn’t feel pressured and took my time. They kept in contact with me and answered my questions.

I received a postcard from Endurance telling me that my new car warranty was expiring, and that I needed to update my vehicle protection. I bought a 2019 Toyota Avalon Hybrid which carries a warranty for three years with Toyota. Looks like they are greedy and willing to fool customers who don't do their homework.

The vehicle was over the miles it had and it didn't have a warranty on it anymore. They weren’t giving a warranty at the dealership so I needed to get something. I tried to find two or three names and Endurance was the cheapest. The rep explained it to me a whole lot better than the other guy and he was helpful. He explained it completely and very clearly to me. He gave me a lot of information so I could decide if I wanted to go with them or not, especially on what was covered and what was not.

Endurance Auto Warranty handled my Ford Warranty too, which was why I used them. Their rep answered all my questions.

We had a warranty when we bought the car and it was running out. I went on the internet and did a little checking, and I liked what Endurance had. When I talked to somebody over at Endurance, it was good. The payment automatically goes through our credit card. It's relatively easy to do.

They give you a 250 credit and you can only use it 10% at a time when purchasing gift cards. Higher percentage if you want to buy their prob out of date/expired stuff. NO THANK YOU. Not buying a gift card for 90 bucks to spend my free 10 when buying a 100 gift card. What a scam, I hope their coverage isn't as shady as their gift!!!!

I didn’t like the coverage on my vehicle so I went ahead and looked for another one. The Endurance rep helped me and he was really professional. He really informed me on everything. Plus setting up the payment plan was pretty easy.

When I purchased my Endurance warranty, customer service was good. More recently, I got my car to the dealer after I heard a noise and there were a few things that needed to be fixed. The dealer made a claim to Endurance and until now, they haven't authorized it. It's taking a long time. Still, everything is good so far and I'm very satisfied with my purchase from Endurance.

They informed me well about the policy and the terms of the plan. But they could change the 30-day waiting period.

My Claim was denied without any knowledge to me the customer who paid for the warranty in full. The claims representative denied the replacement of a covered item due to something causing the item to go bad. The representative told me that "since the covered part did not just go bad all by itself, then was not covered." Meaning I have to spend thousands of dollars to get my car fixed when that is the purpose of me obtaining this warranty. I have never had to use my warranty for any issues since having the warranty and now I needed some help and could not receive any. I feel that it was unfair to take my money and provide on the promise of the warranty. Please DO NOT PURCHASE Endurance Warranty if you do not want any heartaches...

Working with Endurance's rep was great. I asked a lot of questions and I felt comfortable. Still, by now I should have gotten the official paperwork for my warranty rather than sales propaganda.

Out of curiosity, I got a warranty with Endurance. I asked questions during my purchase and they answered them. I already had the information. I checked it online, I went to the Better Business Bureau, and things of that nature. My biggest problem was they were way overpriced for what I wanted at that time. But broken down into payments, that was a little bit better. In total aggregate, though, the warranty is very highly-priced for what it is. It costs more than what the car's worth. They should lower their price. Other than that, customer service was very much friendly and courteous.

My 2014 Jeep Grand Cherokee just broke 100k. The manufacturer's warranty had run out. I called Endurance because they were recommended by Consumer Affairs, not a month and a half later than I’m driving and my transmission literally slips, I’m less than 1/4 mile from the dealership so I drove straight there, had my son pick me up and left it. Come to find out The transmission cooler had a leak and all the transmission fluid had burned up. It’s a sealed transmission so you can’t check it and there was no leaks ever visible to me!

My auto warranty was up. When trying to review the best warranty company, a few came up and Endurance was the one that called and followed up. The representative was very professional. I had to ask her to repeat everything over again to my husband. She was very patient and willing to assist. The monthly rate was okay because usually when getting an extended warranty, you have to put everything up at that one time. I was gonna go through my credit union which actually requires everything at one time and I was very pleased to be able to get the option to break that down monthly. They were very helpful telling me to contact customer service if I had any issues. I went to my dealership and dealt with Cadillac directly. I asked them if they had any experiences that were not good with the company. My agent explained that they had dealt with Endurance and they never had a problem.

The people at Endurance were very cordial and very professional. They called me back because I was kind of deciding on what I wanted to do with the warranty. There's just too many warranty companies out there, and there's not that much difference in the warranties. Some of them do cover a little bit more. And one thing that I did ask about was the coverage of the belts. Most of the other companies cover just about everything else too, but some of them don't cover belts. And belts are the driving force on your car, it's not going anywhere. And I know what the belts cost. They're pretty expensive. So that was one of my factors that I wanted Endurance because the car is 2003. I asked questions and they were able to answer them for me.

Endurance was the warranty on my car when I purchased it from a woman in Florida. However, I didn't transfer the warranty that she had in the 30 days that I was supposed to have done so. At one time, I made a complaint against Endurance. They sent me a letter saying that they had denied a claim that I had after having the warranty because of a modest discrepancy. They’re only paying a percentage of what it’s costing me for my out of pocket to have what was wrong in my car fixed. That modest discrepancy was handled that same day.

I got Endurance Auto Warranty for the stuff that they cover. And the purchase experience was pretty straightforward. I recently had it for one car, and then I sold that car, so then I had to roll it over to another one, and it was a pretty seamless process also.

(3) months ago my transmission needed replacement. At my extended auto warranty co. Endurance direction; I took my car to Aamco on Ina Rd. Tucson, AZ. 85741. It took ONE MONTH for the part (a used transmission) to be located and shipped to the shop for installation. I was charged a $100 deductible. Then, I was told my warranty company was refusing to pay for the last week of my car rental, I would be responsible for the balance of the bill from the auto rental company. I was shocked as it was not my fault this repair wasn't handled in a timely manner. Throughout the month I called the shop on a daily basis asking when my car would be ready, I was repeatedly told they haven't received the transmission yet and were waiting on the warranty company.

Long story short, I purchased a Premier Extend Warranty for my vehicle. I was told by the seller (Auto Icon) that everything would be covered. Read the brochure and it starts with ALL internally lubricated parts within the engine PLUS a "detailed parts list". So when I made my claim for (Oil cooler leaking located within the engine "foreign engine") I was denied and was told "unfortunately you had purchased a Component parts warranty and only the parts listed would be covered." Basically if it's not on the list it's not covered. BIGGEST SCAM. DO NOT PURCHASE this extended warranty.

Very descriptive. Explained different plans thoroughly. Worked with us on price. They were very competitive in the market. I’ve researched several companies. Just purchased, waiting for materials with payment details.

I currently have my truck at dealership and dealership called to tell me that Endurance does not want to cover the issues it was having. I looked over my contract and it states that the torque converter is covered on my plan, but they do not want to cover it. I called them to see what the deal was, and they gave me the runaround. One Lady hung up on me and I had to wait till the next day to get through. I tried to cancel my plan, but they are trying to get me to stay and continue to give me excuses. This company is a joke. I was promised worry free driving, but it’s become more stressful. I have been without a vehicle for over a week. Now I have to pay to get my truck out of dealership on top of having to cover the repairs myself. What is the point of a warranty that’s supposed to cover the vehicle bumper to bumper. I absolutely do not recommend this company to anyone.

Endurance gave me the most for my money. They knew what they were talking about when I was purchasing the warranty. But when I submitted a claim, it was not a good experience. I took my car in because it was making some funny noises when I went down the road. I left it at the dealership Thursday night, and Friday morning, they checked it out, said what was wrong with it, contacted Endurance insurance company. And they said that they were gonna have to send out one of their people to come look at it. They were supposed to come on Monday, but they didn’t get there till Tuesday. The guy who came there on Tuesday and checked the car out, agreed that it needed to have done to it what the dealership said needed to have done to it, and then said that Endurance would contact them with the okay information. By the afternoon, we had not heard back from Endurance at all.

I was well-informed by the Endurance Auto Warranty rep. He gave me all my options and it was an easy sell. It was autopay through a credit card, so paying them is about as easy as it gets. It all went really well.

Thanks fully they have quality Assurance Specialists around who can follow up and make you fell better, Thank you Erica.

I have a great coverage with Endurance, but they lied to me when they told me what it covers. Troy, the guy that I dealt with, told me that my convertible top was covered, and I have a hardtop convertible on an Infiniti. He said the whole car was covered bumper-to-bumper, but it is not. I talked to another person who said no and I finally found out it is not covered. I said it was not right and the reason I bought it was they told me my convertible top was covered. They just said it was not covered and didn't do anything for me. I did not drop their coverage because they cover all the electronics in the car, but they shouldn't lie to people. They should be upfront with them and you will have better people.

I just bought a new, used car for my wife and I wanted to make sure that when she’s away from home and something happens, she’s gonna be taken care of. I looked up on the internet for companies that offer the warranty coverage on the cars and found Endurance Auto Warranty. Their signing process went fine. I called them, I asked questions, their rep gave me answers and I did what I did. I felt comfortable about how she explained the warranty. She knew what she was talking about. I take the people at their word so only time will tell when it comes to time of need.

WHY IS THERE NO NEGATIVE RATING? One of the worst companies I have ever dealt with! I bought a car with an automatic transmission. For this car I also bought warranty from Endurance where the seller showed me that pretty much everything was covered. However once I actually ran into some issues with my transmission I was told that my automatic transmission had a manual type clutch, and manual clutches was not covered.

Deal with Juan if you have any issues. Thanks.

I went on the Consumer Affairs site to search for an auto warranty. One of the companies I got referred to was Endurance. I filled in their questionnaire online form to "get request for quote". I have been subsequently BOMBARDED with crap from them. First was a text message barrage that said they were the NUMBER ONE choice for me by your organization. I finally texted STOP to stop the texts. This started last night. I checked my email this morning and saw that I received over FORTY emails from them. I tried to reply to one of the emails and subsequently received 43 "bounced" emails back that said there is no such email address that I had responded to. I have, so far, been successful at blocking any further emails from Endurance. I just wanted you to know about the tactics of this lousy company (?). Sincerely, Glen

I googled car warranty companies and Endurance Auto Warranty popped up. It seemed like a familiar name to me and their rep was very professional. I told him what kind of vehicle I had and that my coverage was getting ready to expire. He told me how good Endurance was and that a lot of places will not charge me, will take Endurance and charge them directly. I like the fact that I didn't have to pay anything out of pocket. They also told me that I could use any facility that I wanted to get the repairs done. I use Chevy for everything because it's a Chevy vehicle. Anybody that's gonna work on the vehicle, it would be them. So, I felt confident in that.

I know what it costs when a vehicle breaks down, and I don't want to be stuck with a $5,000 bill. I'd rather pay something monthly and not have to worry about that big bill. I was called by a lot of different warranty companies, and I decided I was going to get somebody to insure it. I went with Endurance. The specialist I dealt with was knowledgeable. He told me what one package was and I was satisfied with it, and then I went with that package. In submitting a claim, he said I would receive a card in the mail and I just have to present that to a qualified dealer and then they will take care of it. The only thing, however, is that I haven't got them -- they were supposed to do this three weeks ago. I then called them on Friday and they said they would send it out in the mail, so, hopefully, it arrives now. Nevertheless, over all, on the customer service side, they have always talked good to me.

I like the transparency, allowing me to look at everything before I purchased the warranty. It was pretty simple to sign up.

Endurance Auto Warranty ended up being local in Chicago, so I chose them. Their signing up process was fast and smooth, and their rep was very professional.

When I bought my second-hand vehicle, I got only two years in factory warranty. Endurance was the first company I looked at and their service was great. The rep explained everything to me, what is bumper to bumper, etc. He also told me what the coverage stands for and what the premium was going to be. He was good. Setting up the payment plan was easy, too.

My warranty had expired, so I needed another one. Endurance seemed like a good warranty. The rep was very nice and he explained everything. Setting up the payment plan was also an easy process.

The vehicle is getting old, and my daughter uses it, and she needed a vehicle that she can depend on. I got a warranty in case something happens and my daughter would be protected. But before they let me buy it, somebody should have told me about the 1,000 miles. Right now, the warranty is not valuable at all. Because the vehicle is down, I can’t put the 1,000 miles on it, so I can’t use the warranty. So, it’s no good to me.

My car has a lot of miles on it and it is out of warranty. And I'm nervous about the $4,000 transmission or engine bill. I contacted another provider and they were really pushy. The one guy was nasty with me on the phone because I said, "I'm just looking into this. You know, before I spend $100 a month on this, I need to talk to my wife." He told me, "Well, if you have to go to the hospital, would you have to consult with your wife about that?" I said, "Okay, goodbye," and hung up on him. It was terrible. Then I found Endurance online and they weren't pushy at all. Their specialists were polite, nice and they gave me a pretty good deal. Making the payments has been easy because I have them take it out of my checking account or my debit card every month.

I called Endurance Auto Warranty for an extended warranty for my 2019 GMC truck with 11830 miles. The Benefits of the warranty were explained to me and I was told to get the “special Veteran’s day discount” I need to give my deposit. The monthly costs were explained. I asked what the cost would be if I paid in full up front. They quoted me that price. I asked if they would put the quote in writing and email it to me. The salesman said he couldn’t do that. But if I gave him my credit card number he would transfer me over to billing and they would put the quote in writing. I gave him my card info and was transferred.

The car that I had inherited was a 2005. It had only 22,000 or so miles on it and I didn't know if it had any hidden things wrong with it. So, I bought a service contract from Endurance just in case. Being an older car, I figured it was worth my money to do that. The rep was very nice and wanted to assure me that she could give me a price better than somebody else's, and I think she did. I'm wondering though if they didn't make a mistake because I'm paying $69 a month and I was almost positive that we had agreed on $49 a month. They can maybe check that for me.

When I was purchasing my warranty with Endurance, I told their rep that I wanted to think about it. I did that for several days and then called them back. However, when I called them to tell them I wanted to cancel, they kept pressuring me to go and get a warranty on my new car. They kept saying it would be cheaper in the long run. I told them I didn't want it and their rep kept going on. If a client wants to cancel, Endurance needs to let them do so.

Salesperson Sean ** from Endurance sold me 3rd party contract without telling me, so next day when I got contract via email, I found out that endurance sold me contract BUT if I want to make a claim I have to contact MEPCO or SMART AUTOCARE and those companies are fraud, they would never cover anything, as we speak I'm waiting so called supervisor from Endurance to speak, on hold for 30 minutes, wasting time and money. Such a BS company.

When I was looking for an auto warranty, I found that Endurance's rates were great and they're reasonable. Their coverage was something I was looking forward to. The reps whom I worked with were very informed about the warranty's coverage. I asked a lot of questions, and they were very informative about the coverage, so they sold me.

Certain parts and labor cost extremely high for the year, make and model of my vehicle. Having my Endurance Auto Warranty has been valuable. The reps explained the warranty to us very well.

This has been the worst investment we ever made. Every claim we have filed, they have not covered because they say it is wear and tear. I'm pretty sure that nothing qualifies under their interpretation of this warranty. They are the worst to get in touch with and I will never use this company again. In fact I want to cancel this whole warranty and not pay them another dime. Let's see if that happens. Let's see how concerned they are for customer satisfaction. We had to replace a diff tank because the heater went bad. Pretty sure that was not wear and tear, that was a part that should have been warrantied. Save yourself the headache. I'm not sure how any of these people have a good word to say about this company, they have been useless for us.

Endurance's price was reasonable and I went with them. Their reps answered all my questions and didn't give me any problems. I didn't wait long and everybody answered me. Making payments for my warranty has been easy. I've been recommending this company to a couple of people.

I bought a 2011 Chevrolet truck, and I went ahead and got Endurance so if something happens, I’m not in a hole. The rep told me a lot of it, but I don’t think he told me every detail. That’s ‘cause they’re salesmen so they’re not gonna tell you the bad things about it. I got a bumper-to-bumper and it's good as of right now.

Although I never used it because I traded the car in, I had no issues with them, which was cool. And now, I got the last amount of money I paid and I'm trying to see if I'm gonna get it back. As of now, everything is good. They said they just want the information so that they could give me the refund. Hopefully, everything continues to stay well.

Endurance's reps seemed to know their business. They answered all of my questions.

Endurance is the only company that ConsumerAffairs was recommending first. I talked to their reps and they handled explaining my coverage pretty well. They were knowledgeable and I understand all the stuff I got. I would recommend others to purchase Endurance.

I ordered two or three warranties at the same time I got Endurance so I could look at them better. I did the month trial and I compared coverage based on what I needed at the time and how we use our vehicles. Endurance's specialists were very helpful and they tried to do what they could do and find out discounts. However, for the miles and how we drive our vehicles, their warranty wasn't gonna be worth the money. Still, purchasing it was very easy.

I bought my wife a 2010 used Audi convertible, and it's a decent car and everything is good, but knowing the cost of any possible replacements in the future if something goes bad it was prudent to get the extended warranty from Endurance even though it was much more expensive than the previous warranty I had purchased. I have another extended warranty with CARCHEX for a truck. But as I looked online at some rating, it has appeared to me that Endurance was rated even better than CARCHEX and the coverages were just as good if not better.

I requested an online quote and then I got a phone call from Endurance. Purchasing the warranty went smoothly. They were very detailed in explaining the warranty.

Signing up with Endurance went smoothly. The reps were knowledgeable. They explained exactly what it was and helped me identify the policy that I was looking for. I liked that I had to make my first payment, as opposed to some other places that I called that you had to pay the whole amount upfront. I can pay it off, or do it in payments or do whatever I want. When I forgot to do my payment, the reps were very courteous and helped me get everything straightened out. It ended up just setting it up on an auto pay.

I was matched with Endurance by consumer affairs. Called and was signed up quickly and easily. 50000/5yr. policy cost $4817.40 (payable at $126.90/mo for 36 months with $249 down). I haven't made a claim as I just signed up. Will update review after I receive my policy.

My experience with Endurance Auto Warranty was confusing. I was online and asking for more information and even before I finished filling out whatever questionnaire they had, they called me. The gal I spoke to was pleasant, knowledgeable and answered my questions. She had to go to her manager a couple of times for exemptions on things, like changing on the pricing, and when she came back, she said, "We can do that."

I'm retired so the big expenses at one time are very difficult for me. I'd rather pay a little bit over a long period of time rather than a big amount. I had a conversation with the Endurance rep and they set me up on a plan. Then I gave them my credit card and they're deducting from it every month. I'm gonna pay for three years and get five years of coverage.

I had to buy a used vehicle, and I wanted to make sure it had some type of coverage on it. When I talked to Endurance, they said I could take it back to the dealership to get repairs done on it, and it was the deciding factor. I didn't wanna go outside the dealership to have work done on it 'cause I'm used to taking the car back to the dealership to have work done. The rep was real straightforward with everything and friendly. He told me the payment, and it was right in line with what I was looking for. He was real laid back, honest about everything, and explained everything to the T. Once he finished, I was definite on what I wanted. So far I've only made one payment, but it was pretty simple.

When I signed up with Endurance, their reps explained most of the stuff. I knew what they were gonna cover. However, I told them to make sure that the payment for my insurance comes out of my bank account. I told them my bank account information then they took it out the first time. That time, it didn’t come out. I then told them to switch it to my HSA. They said it wasn't coming out of there either. When I checked my bank account, it just came out. Still, I feel comfortable being able to submit a claim to them.

If I could give Endurance ZERO stars I would. Biggest scam on earth. I bought the most expensive plan they had thinking I'd have great coverage. Every time I bring my car to the shop, NOTHING is covered. I had to replace my engine when the oil gasket blew! My sway bar broke and they said that wasn't covered. Now I need a tow and rental coverage because my alternator died. The alternator should be covered, but the tow is only covered for $75 and the tow truck wants $125. The rental is only covered if the covered repair takes more than 4 hours to do, and the rental coverage people told me most repairs take 3 hours or less. When I said, "So I basically am paying you for nothing?" the customer service guy HUNG UP ON ME. SAVE YOUR MONEY!! What a scam.

I have been told by other warranty companies no company would sell me a bumper to bumper on a 2008, low mileage Toyota Prius. Well Endurance did, and at a reasonable price. Very happy and would recommend to everyone!

Signing up with Endurance went fairly smooth, quickly, and there were no issues. They told me to get online and see what the coverage was as well as get set up for payments. Their reps did well and explained things to a degree. They also explained how to file a claim as much as they can through phone. It went well. I'm satisfied.

From the couple of companies that I called, Endurance was the most competitive with their rate. While our warranty from them could be a little less expensive, other than that, it's fine. I've had a great experience with the company thus far.

The only issue I had was they didn’t give me an explanation of payment options. I made my first payment with one of my credit cards, and then after that, that’s where it comes out. Still, it was pretty easy to sign up. The rep was very nice and for the most part, he explained the coverage the best that he could.

I purchased a 2001 Corvette, and even though it’s relatively simple to work on, and it does have a little miles on it. I wanted to have something that would protect me a little bit more. I’ve used a couple of the other companies before in years past. But Endurance is the only one that actually came up with a kind of like a term thing instead of a month to where it would give me an opportunity, if I decided with a contract that I wanted to just buy it all outright, and eventually, I could end up paying it all off instead of continuing a perpetual monthly payment on top of my car payment that would keep me from ever getting out from under that unless I decided to cancel it.

I work at a dealership, so I see a lot of people come in and I thought about acquiring an auto warranty from Endurance. It’s cheaper than at a dealership. My interaction with the Endurance rep was easy. It didn’t take very long. They walked me through everything and I didn’t see any problems. Making payments was very easy, too. I signed up for auto pay, so I haven't had to touch it.

I bought a used vehicle, and I like to have a little security blanket with it not knowing its exact history. I researched online, checked on some ratings and ended up deciding on Endurance. So far, everything's been great. The only thing we had a little hiccup on was setting up my account, but all that has been addressed. I did a payment plan, and it was very easy.

Update, 11/13/2019. After being contacted by an Endurance rep, I have updated my review. They are sending me a check for the part involved. The reason for this was a truthful review of what happened from beginning to present. They admitted to making mistakes with their initial handling of my wheel bearing claim. As I stated in the previous complaint, customer service was excellent. It is when dealing with claims that all bets were off. Endurance has, in my opinion, resolved my complaint within reason. Thank you Miss ** for your caring and understanding in this matter.

Endurance responded the quickest and had the most information readily available to me. The payments were easy as can be. The reps did a great job, and we had very easy interactions.

The rep was pretty good and pretty knowledgeable about the product. Everything was explained pretty good. They told me that I could take my car to any dealer or any shop. Then the dealer would file a claim if they figure out what’s wrong with my vehicle.

I was sold a warranty package and led to believe specific things were covered. 5 months later claim denied, had call reviewed and per manager I was specific but agent is human and he forgot to tell me it was not covered.

I had had a major claim on my Mercedes and I wanted to get an extension of the coverage, but my claim was not covered by a warranty. So, I went online to consider other companies and Endurance was the first one I contacted. They looked like a good company and I went with them. The customer service was knowledgeable and pleasant. There was a little bit of pressure but not too much. Just fair. Then, there's a one-time payment and the balance was over 24 months that's getting charged to my account. It has been a wonderful purchase experience.

When I purchased this warranty, I read it from front to back, and it clearly stated that everything was included as long as I take it to an ASC authorized body shop. So, I took my car to the dealer. Then the dealer called me back saying that he knew my deductible is $100, but there were some things that our warranty said they were not covering. They were only covering $135 for labor to $176. They were only gonna do half of an alignment. What does that mean? If you’re replacing a bushing, you should do a full alignment. The guy from the dealership said I would have to pay an additional $560 out of pocket. But I told him no and that the warranty clearly states that I only have to pay $100.