Caring.com Reviews

This company when you use their website is taking your information and sharing it with every care facility in your area for the purposes of obtaining a referral fee. My dementia specialist has worked very hard to help my spouse and set things in line for a placement. To our surprise each facility we contacted said Caring com was entitled to a referral. They haven't done anything to help my spouse find a facility, but they want to lay claim to a referral fee.

As an assisted living owner, I am disappointed with Caring.com. Most referral agencies make money when someone moves into the community. That is how it was when I first worked with Caring.com. Then, the greedy company changed its policy. Now, facilities must pay a yearly fee whether we get a successful move-in or not. This has opened their door to sending multiple, low quality leads that are virtually useless. I was a fool and paid a high fee for three years in a row! I did not get one resident move-in in that entire time. I work with other referral companies that actually send legitimate leads that actually turn into customers. These agencies only charge after a new resident moves in. Shame, shame, shame on (not) Caring.com.

I was really hoping that this would help my small home healthcare agency get clients as promised by this business. Unfortunately, every referral was a dead lead, and only one person responded and was angry that we called. This was a total waste of our time and money. Use this at your own risk.

Received the file. A phone call was told completely incorrect information about Medicaid. These people do not know anything about Medicaid laws. They only accept private pay cash only. Don’t bother calling them. They’re rude. They don’t have any idea what they’re talking about. They’re unapologetic and they only want your cash. They do not help people who need Medicaid pay or Medicaid spend down. They only handle private pay. They do not say that upfront and they wasted 20 to 30 minutes of my time. This company sucks. Don’t bother calling them.

Inadvertently gave them my contact info, it looked like a facility website. I received a call from a salesman, that's not what they call them but that's what they act like, and after answering several basic profile questions I was asked the financial questions. As soon as he heard we don't have family who is able to pay for long term care and only own one house, he said he would give me a number to call for help in my area. I said I was already in contact with the Area Agency on Aging but I would look into other agencies, he gave me the number for....You guessed it, the Area Agency on Aging.

Don't waste your time with Caring.com. They are persistent and they will keep calling you once they have your information. I contacted them for my 81 years old father, after verifying that he does not own a property, does not have a big bank balance, all they did is send me an email with a website that looked like it was there just to gather information on you. As soon as they know your loved one does not own a property or have a big bank balance, they are not interested in helping you. Such a shame in the name of helping seniors.

I hope this goes through because it's factually correct and will save others time. After being cut off while being on hold... I was informed that what they could offer was much more than I even receive on my Social Security. I can't share all the details or it won't be used. A shame that freedom of speech is non existent. I'll check back to see because I have to leave out many pertinent details. IT WASN'T GOOD!

I recently went to this place looking for my mother. Boy what a difference they have made with the way things look in the last 6 months! They have completely renovated the campus. It looks so nice, and like a fine hotel. People there were friendly, said hello, and welcomed me in. I will definitely consider this place and can't wait to show my mom. She was hesitant at first, I think now she will reconsider! We have been invited to their Friday Happy hour next week. We look forward to going back.

I found Caring.com on Google. I was drawn in by their compassionate words and promises. When a gentleman called me this morning, he was so polite and sounded caring. He asked my mom's name and then asked for her income information. When I told him that she receives a small retirement and social security (he insisted on exact amounts), he then asked if she or loved ones had a house to sell or savings, etc. When I said no, that my husband and I could help out with a little bit per month, he abruptly said, "We can't help you", and hung up on me!!!! This is neither caring nor compassionate! He could have at least said something like, "I'm sorry, but your mom doesn't have the financial resources for our help"!! Their "we care about you" is a lie...they care about your money and only that. As I said, there was a much more polite way for him to let me know that they couldn't help my mom.

Caring.com’s site reviews are far from objective. If you submit a negative review about a senior facility it will be rejected. Why? Because it is funded by the very money hungry senior care industry while masquerading as a site to assist consumers. It’s owned by Bankrate. Now please tell me why it is interested in assisted in seniors and their families finding quality care. Follow the money. Really disgusting.