Sunrise Senior Living Reviews

Greeley Place in Greeley Colorado. I moved at the end of May 2024 to a newly remodeled apartment also the entire exterior and interior were also updated by owners of building. The staff meaning maintenance man, house cleaning & service people in dinning room were the best. Since that time the business part of Senior living was purchased by SunRise Corp. They have fired or cause people to leave or quit. This not only is confusing to us but concerning for a stable environment to live in. My changing of bedding, housekeeping, food services are not being done. We have residents paying as little as $2000.00 to $4000.00 per month based on income. We are confused and feel that this company is detrimental to us and our safety They are the rip and clips & clowns of this business and not to be trusted at any cost. Buyer beware of this company Sun Rise & properties it owns representing senior housing.

This place change hands a month ago I think. If anybody is thinking in moving in here I think I would take a second thoughts thinks has change. No more coffee cups at the table, no more bring food to your table, no 2 choices so don't all believe the show of photo from the past. It's not that way anymore.

Linda at the concierge service is the most wonderful person. She caring and shows so much attention to the residents. She always makes sure my Dad gets a haircut every month. I am so grateful knowing that she’s there and my dad truly loves her.

My experience with Sunrise has unfortunately been very poor. First of all, the price they quoted me initially after they evaluated the potential resident was increased right before the contract was signed, because they then said she would need a higher level of care than initially stated. I was fine with that; I wanted her to have the best care, although they should have made that clear initially - there was a bit of a bait-and-switch there. However, the level of care for my friend, who is bedridden, never reached the level it should have. Her adult diapers were not changed in a timely manner, and she cried from pain when they did finally change her. I have seen her positioned almost off of the bed, in danger of falling, and had to move her myself.

Since Mom returned from a fall at Sunrise and a failed rehab, there has not been a Dir. of Nursing for 14 of the last 18 months. Even though the State of Delaware regulates this position be in place, the State of Delaware was notified and Robert ** at DHCQ felt Sunrise was doing the best they could. I've had to manage Mom's overmedication, wounds received through lack of care and care plans that required more money, but no identification of source and plan to address. The State of DE was made aware but my only follow up was an eviction notice after having signed Mom up for hospice through Compassionate Care Hospice.

Problem: Dementia patient who has missed her medications (and more) and the staff and management couldn't care less! I've tried to get changes made (for 4 months now) with the care mgr/head nurse/gen mgr(lied to me) /regional nurse/a few outside links/linkup (anon) from posting negative review and NO HELP from ANYONE. Mom is missing showers/laundry/meals/& meds and then finally we're told she is in INDEPENDENT LIVING. The ad and the contract don't even mention independent!!! ASSISTED OR REMINISCENCE ONLY. She was admitted with dementia. She has continued dementia meds by THEIR doctor and staff. We're now being told by some regional nurse that her doc says she's alert and coherent. SHE NEEDS ASSISTANCE! SHE HAS DEMENTIA! Oh, wait...nurse says they can upgrade$$$$ the "care".... What the..??

My Mother has been in Sunrise at Granite Run since Nov. 2020 and the care in the last 6 months has become very poor! The rooms are dirty, the food is poor and the caregivers sit at a community table and play on their cellphones for hours rather than take care of the residents! The newest thing is the residents' clothing and bath essentials are disappearing on a weekly basis when the staff does their laundry! This staff of caregivers cannot even place a cap or lid on a tube of toothpaste or cream and return it to its proper storage place after using it! The prices went up effective 1/1/22 and the now newest bill for 10/1/22 reflects another increase of over $ 1000.00! Don't send your parents to SUNRISE!

I have been requesting for the past (6) years, a copy of POWER OF ATTORNEY, FINANCIAL and MEDICAL RECORDS from Sunrise Nursing Home, Massachusetts. I AM STILL WAITING! Last week, I spoke on phone (02/09/2022) with Sunrise Director: Ms. Ilene **. At first, the woman was slightly pleasant and sincere, but our phone conversation quickly derailed into a screaming match. (I have spoken to her before, this was our 3rd phone conversations!)

My mom came to Sunrise senior living in Cresskill Nj in Aug 2021. They told us increases are around 3%. She has only been here less than 5 months and they want to give her a full year increase of around $10,000. I have called management of facility and corporate management. Both have been unhelpful. Corporate does not answer their phones or call back. We asked them to prorate and they did very little negotiations. It is obvious that their bottom line is their main concern. Please keep in mind if you come in mid year they raise prices substantially at the beginning of the year. Due to COViD these facilities have more rooms due to less demand so they are passing the additional costs onto the residents. Sunrise keeps opening new locations so obviously they are not hurting for money.

My dad had a Horrible experience at this facility. I warn all prospective families to avoid placing their family member here. Poor staff training doesn't even cover issues we experienced causing my dad 2 fractured femurs and life-threatening health issues. Constant Bed Sores, and UTI'S too! He was wheel chaired bound to begin with, couldn't even sit on the edge of his bed by himself but yet they managed to Drop him numerous times from his lift due to not using Mandated Safety Straps and NOT following basic plan care for him. Tragic outcome resulting from trusting them to care for our loved one. Stay Away! Be sure to check out their licensing violations with Dept of Social Services.