Lifeline Reviews

I like having Philips Lifeline. I got older and my balance wasn’t as good as it used to be. I’m on a walker and I feel more secure having Philips because I know that somebody’s gonna answer. Their reps have all been very nice.

Milton's Philips device went off a couple of times, and the police kicked the door in. One time, it went off. He, in some kind of way, bumped it. We weren’t home. We were in Richardson at the doctor’s office. And when we came home, the door was kicked open. They tried to come through the window the first time. A couple of weeks ago, we didn’t even realize that the thing was going off. It said reset, and I pushed the reset button because he knocked it again. All of a sudden, the paramedics came out here. They had masks and gloves. They were ready to roll.

I’m 82 years old, I live by myself and I’m on a walker. Wearing the Philips Lifeline device has been very comfortable. I've been testing it and the team responds right away. The people have been really good.

My daughter purchased a Philips Lifeline for me. I'm 89 years old and on dialysis. When you get that old, you just have a lot of discrepancies. I have pushed my Lifeline four times since I've had it and it has been very reliable. I've always been able to summon the paramedics if I needed them. I'm quite satisfied with their response time. They always get here very quickly and the oral response is very prompt and loud enough that I can hear it anywhere in my apartment. It's just been great.

Marjorie is 91 and I thought that she had to have something. We went with Lifeline. She showers with it and wears it all the time. She wears it around her neck and it’s been working good except for yesterday. They called here and said that things were not working. They gave me a number to call and I did. I also did what they asked me to do with it, and they are going to send over a new one that she presses in case of a fall. The battery was way down, but the lady said it would be three to five days before we would get it, then we send the other one back. Still, she said she likes it.

My husband developed a number of health problems and his mobility was limited. We felt that if I wasn’t home, he would have the Philips Lifeline. He passed away on March 20th. I'm 77 years old and am old enough that I’m going to keep the device. Although I’m still mobile and I don't have any really serious health problems, it just seems like it might be a good idea like if I were to fall down the stairs.

I'm satisfied with it. Everything has been good with it so far.

I had a stroke and Philips Lifeline went along with my home healthcare. It’s been okay with me. It’s been pushed when it wasn’t supposed to be like when I had stumbled out in the yard and the response was good. When I got back into the house, the machine was asking questions, but I was okay.

The first Lifeline device that my husband had would go off really easy if he bends over or something. They sent him another one and it seems like it works fine when he wears it. But this one doesn't travel as far as the first one did. Also, I called in to see if they had any kind of a tracking system to put on him because he started getting lost. At the time, they wouldn’t be able to get it because it comes from China. We just got something and got it on our telephone to watch it.

I don't like my Philips Lifeline, but I've been using it for a long time now. -- I got to have some way to summon help when I need it. It’s too confining to my property. I can’t get out and go even a block away, so I can’t have any exercise at all. It has been pushed a few times accidentally, and one time, I ended up calling my daughter. They had a mix-up on the phone calls and I got confused on them. The ambulance came and I was not wanting to go to the hospital at all that day. Then, I ended up with ambulances from two different places here, and it was a mess. I can’t say that it is not worthwhile because I can see how it can be, but it has been a pain in the neck. They need to figure some way where I can talk with whoever is on there answering that day.

Our daughters wanted us to have something because my wife fell down about a month before we got it. We got Philips Lifeline in January and my wife wears it. She says the device is all right and she usually takes it off when she takes a bath. It went off a couple of times before and they were very responsive.

When I got out of the hospital, my sons decided that I needed a medical alert device. My wife wears hers and she has no problem with it. Philips Lifeline is doing fine.

My experience with Philips has been good. We had to test it a couple of days ago and everything was fine. They check up on me on a monthly basis and I've had no reason to use it the whole nine yards, which is good too.

My husband purchased Philips Lifeline for me and I wear it every day. It's comfortable and everything is fine.

I have MS and I’m a little unsteady. I had fallen several times. I have the Philips Lifeline and although I don’t use it very often, it’s so nice to have when I do. The most recent time I used it was when I had not been feeling too well the night before and I got up that morning and I was not feeling well at all. My pills are in my kitchen. I got out of bed and I started walking towards the kitchen. The closer I got to the kitchen, the closer I got to the floor. I was not gonna make it and sure enough, I got to the kitchen and I hit the floor.

I could fall so I got a Philips Lifeline. The representatives have been very courteous. I feel safer with the device. It's a sense of security since I live alone. However, I would like to be able to directly call 911 rather than going through a middleman.

My mother-in-law wears her Lifeline and everything seems to be working. She has bumped it a few times on accident and they've called, which is good because that's what it's for.

I’m very satisfied with Philips Lifeline. I have it on all the time and I haven't had any problems with it.

It feels secure wearing Philips Lifeline device. I had to use it once and response time was fine. When I goof, they representatives are good. Others should go ahead and get this device. There's nothing wrong with it.

My wife died and I’m alone. I’m 92 years old, so I thought I needed something and I better get it. I researched, called several different agencies that handled medical alert devices, and I thought that Philips Lifeline was the best. I’ve fallen a couple times and didn't get hurt. I told Philips Lifeline that I didn't need an ambulance, but they knew that I had fallen. I’ve also used it to go to the hospital once with two broken legs and a couple other times. I’ve had nothing but good experiences with their company. When I fell, they came very shortly and I didn't try to get up. I knew my legs were broken. I was in the house and I just laid there till they arrived. The fireman who came had called them and got the password or numbers to the lock that I had hanging on the back of the garage door and he got in. I looked up and, suddenly, he was there. He was good.

I was having problems with the generator, phone, electricity lines and all those other baloney. The electrical company that I had had done some work, and we moved some equipment around. Evidently, they were using the wrong cables and hooked it up incorrectly so when the power went out and the generator came on, it was doing something to both the Lifeline and the phone. I had to have somebody come in to fix the phone and somebody come in to fix the Lifeline, and I was going back and forth. I called so many times telling the telephone people, "I have a senior citizen who is disabled and has mental cognition issues. I have to have the Lifeline work. It's life or death."

I feel better having the Lifeline because I’m by myself. It makes me think that I have something that I can alert someone immediately. It makes me feel safer when I know it’s there.

I had to go to the doctor in Marshfield and she told me about Philips Lifeline. I slept and slept, then I got it. I've used it for 20 years and everyone is nice. It’s good.

I have a Parkinson’s Disease and also a heart problem. My doctor in the hospital kinda notified my insurance. I got a Philips Lifeline and it's been very good. I've used it several times and I've had very good luck with the response I've got. Also, the device is very comfortable.

My mother is 95 years old and living in her own home. Somebody I knew was using Philips Lifeline and recommended it. My brother and I thought that it was something she needed to have. Philips Lifeline has always been very kind.

The first Philips Lifeline that I had was just the pendant that you wear. It was operated off of a cell service. The one I currently have now replaced that one. The unit I have is only for when I'm at home. If I was to go outside or be at the store, they don’t have service. I spend most of my time at home though and knowing that I just have to press the button and I have help if needed, gives me a really good sense of security. I have a pacemaker and a history of stroke, and also I have an arthritic condition that makes it difficult for me to move. My biggest concern was if I fall, I wouldn’t be able to get up. I have not needed it with the exception of when I get a call, they ask me to test the system. However, it is a valuable service.

My son set up my Philips Lifeline for me. He doesn't live here close to me so he did it more for my protection. I accidentally nudged the device in the very beginning. I didn't realize it until I saw see the responders at the door. It's very good.

I like the device very much. They’re working very good. Once in a while, I hit it by mistake and I know it works. The response is very quick too. The one I had before, I had to wait a lot longer. Now, I’m very happy with Philips Lifeline. I would recommend them to anybody and I have. It’s worth it.

I have Philips around my neck in case I fall. I asked the other one to be taken away and what I'm wearing is black and on top is a white setting to keep it there. I use it constantly and I feel that it's a help. I have that trust in it that even though I haven't used it, I feel that I have something near me that I can use. I'm very satisfied and I'm hoping that if I hit it, it works.

My mother has Parkinson's disease and a certain amount of dementia that goes with that. We began using PACE in Richmond, and that's my mother's provider. They use Philips Lifeline so we switched at their request. The device works the way it's supposed to. It's nice to have something here if we're not at home. There's not that big of a need for it but it's there just in case.

I'm 102 years old. My children decided that a Philips Lifeline would be safe for me to have. When my device comes on, things are always good with Philips' reps. I've had a couple of mistaken calls when the device hit my kitchen table and somebody came out to see if I'm okay. The EMTs and the guys who arrive are usually pretty good.

Philips Lifeline is handy. It's a lot safer too. I've used it one time when I was out in the yard and I fell. I have weak legs and I fall easy. The device worked on its own, and considering how far out in the country I am, the people were fast in getting out here. They helped me. When my device was worn out, I sent it back and I've had the one on a string for over a year now.

I'm 96 years old and I live by myself. I’ve had my Lifeline for about three years and it's working okay. I’ve used it when I was experiencing shortness of breath and when I fell, which happened a couple of times. It didn't take long for somebody to come out to me. They were very quick and they were very nice people. I’m very satisfied.

I had another brand of medical alert device to begin with, but my insurance company came in and wanted me to use theirs. They used Philips Lifeline, so I used that. So far, I haven't had to use it. But every time I've checked it, it's done good. I'm satisfied with it.

I'm 93 years old. I'm not as steady on my feet as I have been and I had a couple of falls. I feel secure having Philips Lifeline. Also, everyone has been very helpful.

If you're of age, Philips Lifeline is a good system. I have it because of my age and I've not had any problem with it. I feel safer and closer to the phone. I feel like I could get help quicker too. I am a nurse, so I understand all of that.

I was told by the doctors that I needed a medical alert device. One time, I lost my Lifeline and then I called for another one. I needed to get a refund because I had to pay $50 extra in order to get the new one. They said if I found the old one, then I would get a refund and it took a while. Other than that, it's all good.

I'm happy with my device so far. My daughter bought it because I fall and I've used it several times. It's good.

I have vertigo and I've had Philips Lifeline for three years in case I needed it. My daughter wanted me to use it because I live by myself.

I’m 90 years old and I’m by myself all day. I wear my Philips Lifeline everyday. I got it around my neck. I feel safer. The first couple of years, I must have had 20 calls and they were right here. They were fast.

I’ve used my medical alert device several times and they come quick. I’ve fallen about seven times and I’d get hurt every time I’d fall. I live by myself and they saved my life.

I lived by myself and I wanted to be able to call in an emergency. I got the Lifeline and used it when I had fallen. The last time I used it, the police came. They were pretty quick. I have since moved to a retirement center. I've had the Lifeline for years and it's easy to use. The only defect is that it doesn’t go any further than the inside of the home.

I don't use Philips Lifeline very often, but when I do, it’s excellent. When I tripped in the yard and I fell under the bushes, I couldn’t talk to anybody, but I was close enough to the machine so that I could push the button. The first thing they did was to call my neighbor next door and said to see how I was doing. He came over instantly, which was wonderful. As soon as he got me up, I went in the house and called. I was safe. That was the kind of service I got from them and I’m so happy. In the beginning, they used to say that I have to call in once a month. But after a few years, I stopped. There was no need to call in and tell them that my machine was good.

I wear my device all the time and I have had some problems. It goes off a lot of times when I’m in bed, if I turn over. Sometimes, it gets stuck between my breasts and it goes off as well. I fell recently, and I can’t get up off the floor. I got ahold of my son and how I got to a phone, I will never know. I’m on **, and I bled. I had to replace three rooms of carpeting. They said there was nothing wrong with me. My medical alert device never went off and the company didn’t call my neighbor or my son. I asked if they reset my device and I couldn’t get any place with them. They left town, and I called down and told them good riddance. That's how dissatisfied I am.

My mother has been living in Monroeville for many years but now she's with us in California because she took a horrible fall last July 3rd. She had the medallion in the house. Thanks to Philips Lifeline, she had the paramedics there in moments. It was amazing. I was on a plane within a couple hours to get there and stay there with her for four and a half months. I am so grateful for Philips Lifeline. I'm not a doctor, but I know it made a huge difference. She wouldn't have anybody come to that date. Nobody would have went there to see her until midmorning.

My next-door neighbor wears Philips Lifeline all the time. It’s great and she's very happy with it. She falls occasionally on the floor and then she can’t get up. With the device, she can call. In fact, her doctor told her to call if she’s in that situation and can’t get up. One time, the phone was off the hook and I had to reset the device. All in all, we're very satisfied.

The only thing was that sometimes, I would go out to the doctor and the Lifeline would make a noise. And when they would look, the ambulance would be here looking for me. It happened twice and they gave me a new pin round my neck. Then, a couple of days ago, the reset one was making noise. I called and they checked it out. It's okay now.

My son got Philips Lifeline for me and had it put in. I live alone and I wear it when I go out to the post office or wherever I have to walk. Also, I have an upstairs bath and I always bring it up when I’m gonna take a bath. About six months ago, I was out in the yard picking up twigs, and I bumped it on the fence. It went off and when I got back in the house, they were on speaker phone wanting to know if I had fallen then I told them I just bumped it.

I had a medical condition that warranted the Lifeline. The quality is fine and it works properly. Once a month, I press the button and they check to see that the equipment is working properly.

My husband died and I was alone in my house. Having a Philips Lifeline has been great. I don’t worry so much about falling and nobody finding me. I wear it all day and all night. Sometimes, I accidentally set it off. But the folks at Philips are just as nice as they can be, and they reset it and we go on. It’s great. The only problem that I have is that I’ve got the receiver on the main floor and my bedroom is on the second floor on the other side of the house. And if they call me because it’s going off through the receiver, I don’t hear it in my bedroom. But I’ve spoken with them and they’ve put a note in my file that at night, they need to call me, ‘cause I do have a phone right next to my bed. And they’ve done that and I appreciate it.

I've had the Lifeline for years and it's working out nicely. I have it on me every day in case if something goes wrong. But I can't wear it around my neck because it pulls so I have it pinned on me or it's in my pocket. A lot of my friends have them, too and they like theirs.

I fell a couple of times and my kids decided I needed the device. It gives me peace of mind because I have a balance problem. It’s nice to know that I can get help right away if I need it. Just lately, I fell. It has only been a couple of weeks ago. I wasn’t gonna have Philips Lifeline come out but of course when I fell, they called. Just about the time I hit the floor, they were on the phone talking to me and asking me if I needed help and all that and they stayed right on the phone with me until help got here. I thought I could get up by myself but I couldn’t. They came out and checked me over real good, and everything was okay. I’m very well-satisfied. I’m glad I have the device.

I’m 92 years old and I live alone. My children thought I should have Lifeline and I have it for at least 10 years now. It was something that was given to me through the VFW Auxiliary many years ago and they paid for it. I’ve mistaken hitting it two times and on one of those times, they came. I had no idea how they got here, but they did. The quality of the device is also pretty good and so far, everything is going along as smoothly as it can.

I’m not too pleased with Philips Lifeline because every phone call I’ve made, they pick up the phone and say “Just a minute,” then go somewhere and come back. But by the time they get done, it was about two or three minutes. That just upsets me. Something terrible. I’ve been thinking about changing.

I had a stroke and my daughter saw the medical alert device from Philips. She ordered it for me but it's an expense we don't need. I've never had to use it and I’ve only accidentally hit it every time it went off. But my daughter is a chiropractor and she is so anal. She thinks she knows everything, so I’m just following.

The Philips Lifeline is a good thing to have. We got it because my mother was getting older. It makes her feel safe. She's had it for more than two years and she doesn't complain about it. We’ve had good results.

I didn’t wanna fall and not be able to get up without some help. I thought about Philips Lifeline through Comcast and the device is okay. My wife wears it every day and there's the peace of mind knowing that there's help if we need it.

My son checked around and picked Lifeline out for me. At the time, he said that it was one of the best medical alert devices. I used it one time over a year ago and thank God, I haven't had to use it since. But when I move in a funny position, it goes off. I've had that happen a few times. The reps would call and ask if everything was okay. I just tell them it was an accident that it went off.

When my husband was still alive, both of us had a medical alert device and buying them was like buying a new car. Initially, we wanted to check both Life Alert and Philips Lifeline. Somebody from somewhere out west talked to us on the phone then she called us back and we said we were gonna go with Lifeline. She was very nasty over phone and that really turned us both right off from that company. And we've been very happy with Lifeline. Then a couple of years ago, when I was getting afraid of falling, I got the Lifeline fall button.

I feel more secured having Philips and I don't even know I have it on. But if I need to use it, it's right there. All I gotta do is reach out and press the button. Twice, I've pressed it without knowing and I also did it when I took it off of my head to take a shower. The emergency people came right away and they had been very nice. I'm happy and satisfied with it.

I got a Philips Lifeline because I’m alone and I've had it for three years. I’ve never had to use it, but it's fine.

My kids thought I should have a Philips medical alert device and they wanna make sure everything's okay. We put a battery in not long ago and it blinks all the time. Then, I have to shut it off with that little black button and turn it on again. It'll work a while and when I push the button on there, it'll say low battery. But it can't be the battery because it's not in there that long. Other than that, I have the device for close to 10 years and I haven't really used it. But I feel safe having it.

My wife's aunt has the Lifeline and she chose it too for my mother-in-law who falls down a lot. The device is working fine. But my mother-in-law gets a little confused at times and she may have set it off the other night. She was yelling at the recorded voice, "Don't come. Don't come." I told her she has to wait until they respond.

I’m a cancer patient and I’m a diabetic. I’m also 92 years old. I got a Philips Lifeline and the reps have been very good explaining, and in fact, they will reset this. It’s just a little more expensive than our old-age budgets allow, but everything else is too.

My Philips Lifeline medical alert device is good. My son bought this for me. We feel safer. I have arthritis and I don't walk very well, and I fall a lot. When I fell, I pushed the button and they came. Their response time was a matter of minutes. There's more security since having my device. I can’t sleep with it very well though. I have it around my neck, and I take it off for the night when I sleep. It’s right by my bed. I’m very satisfied with Philips. I live by myself and I have good neighbors, so it’s good. But I feel good having it.

My brother got Philips Lifeline for me and I've been wearing it ever since. I had gone into a hospital for something and he thought that I needed it. The team has been very good. Every once in a while, my battery wears out and I have to mail it back and they bring it right back to me.

I fall quite a bit. If my husband’s not here, if I’m in a predicament and I can’t get up, I need some help. So, I got a medical alert device and I thank the Lord I haven’t used it. But it’s good to know that I have it if I need it. The device works great and when I accidentally pushed the button, the reps from Philips Lifeline who I talked to as well as the ones who came out were nice.

I’ve had my Philips Lifeline three years now. I have had times I’ve had to call them, or they’ve called me to check on me and they’ve always been there for me. I’ve thought about changing though, but I don’t know who else I would go to. But they have been good for me and my family ‘cause they’ll call and check on me if they can’t get in touch with me. I’m very satisfied.

I was in the hospital and one day, somebody came and the Philips Lifeline was ordered. I have a tendency to fall and one time, somebody immediately called. It was an accident and another time, I needed help getting up. But I forget the device is there half the time, which shouldn’t be good, but if I really needed it, I'd remember in a hurry. It's nice to know that it's there in case I need it but I don't obsess over it.

My mom used to fall a lot and so we got Philips Lifeline. It's a good system and she feels much safer with it. One time she accidentally OD’d. I should have called 911 but I was freaking out that I pressed the button. They were really good at getting somebody out here and keeping me calm on the line.

My daughter-in-law decided that I needed a medical alert device because I'm 92 years old and I live by myself. This Lifeline that I have now is perfect. It's much handier. As soon as I push the button, they're notified that I need help right away. Also, I have the thing that I set it on and bring it back up and makes it always ready to go. I'm very satisfied with my Lifeline and I would suggest it to anybody.

I had a couple of strokes and then I had a Whipple operation or something like that, so they kinda schooled me up. I have to have someone check on me, so my daughters wanted a medical alert device hooked on. They live up the street from me and I live alone. Everything is going good. The Lifeline went off the other night and they were quick to respond. As soon as the thing goes off, they're talking to me on the machine. It was around 2 o’clock in the morning and they were very nice. They checked me all out and everything was fine. Then there were two or three times that they have called me on their own to see if I was okay. I have two or three other friends in the Bethel area here that have them and they’re well-satisfied.

From when I fell in the garage and broke my hip, I have had Philips Lifeline. Yesterday, they called for a new battery. Everything has been working out fine.

My mom is 93 years old and she has fallen several times and severely hurt herself. We've used the Philips Lifeline quite often and they were immediately here, until this last time. It was very concerning to me why they didn't respond. About five days ago, my mom pushed her button and it just kept going, “Your call is in progress,” and it went on for like an hour or so. Finally, I called 911 and got the ambulance out here. I tried to reset and unplug the device. Right now, it’s blinking green and yellow to reset.

I got a Philips Lifeline because I live alone and I’m 90 years old. So I thought I needed something like that. At first, I had a little problem. When I first got it, the gentleman told me it has a microphone that’s in it, but it does not. And then I talked to them about changing and have one with the microphone in it, but it’s a little bit too expensive for me. But everything is fine with my Philips Lifeline. I’ve been very lucky. I’ve had it for eight years and I’ve never had to use it.

The Philips Lifeline device is handy to have. I live alone so I got it for security. I do need a new alert for around my neck. I don't know what happened to it. I was taken by ambulance to the hospital here about a year ago. I called the hospital and they didn't see it. And I don’t know what happened to it. Apparently, it was stolen. I'm hoping Philips could send a new one of those things. Other than that I'm satisfied with Philips.

I had a stroke and had surgery. Then I went to the hospital in our little town to transition from being sick to taking care of myself, and they suggested I get a medical alert device. I have one from Philips Lifeline and it makes me feel safer. It's also very easy to handle and manage. And it’s not big at all. It’s been very good and has given me a better security living by myself in my home. I feel better about the things that I do because I know I’m protected. I would recommend that family and friends get one, too.

My mother had a pacemaker put in and then we got the Philips Lifeline in case she needed help because she was by herself. But we hit it more by accident than actually needing it. One time, I was hanging the thing up and it went off. It's very sensitive. But that's good and they responded right away. It was within two minutes. We've also contacted them for resetting and they were very helpful.

My Philips Lifeline is fine, except sometimes, I turn wrong, and I’ve had them back, not often, but at least twice when I didn’t know they were coming. I’ll put a stop to it. Because I’m short and I have to be careful I don't lean against the counter. My daughter shortened it, but I noticed that however she shortened it, it’s down again. So, I just have to be a little careful that I don't get too close when I’m making coffee. But other than that, I have no qualms. Their response was very quick. I was very satisfied.

When I was sick at one point, my daughter got worried about me and she brought Philips Lifeline and I’ve had it around my neck for three years. It gives me a feeling of security and I feel confident about that. I live alone and I feel like even if somebody tried to break into my house, I’d hit the button and they'd save me. A couple of times, my health aide hit the button accidentally and we had a very quick response. They were very polite. We know it works. Thank God I haven't had a need for it.

Philips' response time is sometimes good and sometimes terrible. I have had this device for several years. There are times when I fell and rang it and I could lay there for hours before someone comes or even answers. Also, I can't wear it. It makes marks on my body. I keep it in my pocket and it’s the only way I can keep it.

I live alone and I'm in my 80's. Having the Philips Lifeline is a precaution if I fall or for when something that they can contact somebody. Sometimes, it goes off for no reason. Maybe I hit the counter and it might set it off. It doesn't go often though and when it does, they call me and then I tell them I'm fine. Then, they reset the device.

I was too close to the edge of the bed and when I woke up, I dropped my legs off the side of the bed, and I couldn’t sit up nor could I get back into bed. The response from Philips Lifeline was great. But the fire department was supposed to come and they have a key to get into our building, but they called on the phone and I could not reach the phone. Then I called Philips Lifeline again and they gave them my cellphone number, which did not help because when they called my cellphone, I couldn’t get that either. So, when I called them again, Philips took care of that. I told them to tell the fire department they have to come in the lobby and call me through the intersystem so that I could let them in the door. And they did, so that worked out fine.

The little light went out on the monitor thing sitting on the table. But they sent me another thing to hang around my neck and they fixed that. The phone line went out one time but they sent help fast. It has been fixed. I wouldn’t do without my Lifeline because I feel like there's somebody in the house with me. I’m 96 years old and I’m able to call them in this. I feel safe with it on my neck. I don’t ever take it off. I’ve used it three times since I had it and they were here in just a few minutes. I’m perfectly satisfied with it.

I'm old, so I was afraid of falling and not being able to let anyone know. I got a Philips Lifeline and I know that if I fall, I can press the button and somebody will respond. Once when one of my nightgown buttons hit the button on the Philips Lifeline, it went off. Somebody responded immediately and I told them it had accidentally been pressed. So they cleared it and reset it.

Dorothy had surgery on her hip and after she was able to walk, she was still unsteady. She likes her Philips Lifeline well and wears it so much that she has gotten used to it. I have to make her take it off when she showers. She hasn’t fallen in a while, but when she did, they reacted quickly.

I fell several times and I live alone, so my friends and my daughters decided that I should have Philips Lifeline. I wear it but I never have had to use it. It’s very comfortable and there’s no reason to hide it.

I have a heart condition, a leaky aneurysm and a few other things. My kids thought I should have it. So I've got a medical alert device. I've used Philips Lifeline several times and it's fine except when the electricity goes out. That's kinda bad because then it won't work. And it seems here in the desert that it does that quite often. But other than that I've been very satisfied. I'm 92. I'm by myself and I got all these medical problems, and for some reason the good Lord is keeping me here, but I feel that I have somebody or something here that's gonna help me when my other people aren't here. I could highly recommend that Philips Lifeline has been very good for getting me help.

I got old and I need some kind of protection. I have Philips Lifeline for over a couple of years now and I haven’t had any problems with them. My grandkids have been here and touched it and Lifeline responded. I am satisfied with it.

I’ve had Lifeline for a number of years. But I don't wear it all that time. I keep it in my bathroom so I won’t forget it after I take my shower. But I still forget it once in a while.

My patient, Molly, has had Philips Lifeline for a while now and it's been working great for her. In her lifetime, she's had seven strokes and she's had problems with a few things. She also fell and broke her pelvic. But in the last couple of years, she'd had a few falls but nothing really serious. She lives by herself and I just come in during the day.

The porch was the place that Jack could go by himself and it had steps there. He liked to turn around and sit on the top part of the steps of the porch. And when he did, he fell. As caretaker, I had to call for the police to come, and get him to the hospital. He ended up being sent to Kansas City because they didn’t know what all had happened to his head. And he is 93 years old, and he is blind. This is why his kids like him to have a medical alert. However he takes it off at night, and there were times when he has accidentally pressed on it and the machine has come on. I told them that and everybody at Lifeline been nice and patient.

I've had Philips for a couple of years and have tested the button. I felt positively about the response I got.

I've used Philips two times since I've had it. Their response was very quick and they are good with the timeframe. I have gotten used to it and it seems to be doing fine.

When I fell in the night, they called my son about 9 o’clock. They carried me to the hospital, and I was in there for about a week. I made a big knot on my head and I had bleeding on my brain. I stayed in Village Care for two weeks. I got over it and I’m doing okay right now. I like my Lifeline.

It's working out well with the medical alert device and we have no problem with Philips' team. They upgraded it a couple of months ago.

My wife is handicapped. She can't walk without a walker and she's got a pacemaker, defibrillator, and things like that. I'm getting old, too. So, we decided to get a medical alert device. We have one from Philips Lifeline for several years now and it's been doing its job. We haven't had the occasion to use it and I'm glad about that. But as long as it's working, it's a good thing to have.

William wears the Philips Lifeline all the time. But we've been having problems with it. It would start flashing, saying it's not plugged in but it's plugged in. So I'd call the company and they'd say, "Just turn the switch off and turn the switch back on." That's what I would do and it would work again. And then they would always call other people in the family every time this happens. It kinda gets annoying because two days later, they call the family and then this happened two days ago. We're always having to press that button off and on on this machine. I talked to Philips and they just say it could be like when UE's working on a pole somewhere or AT&T is interfering with it. But I would recommend it. It's good. He has had to press the button before and it works and they call right away. That kind of stuff worked great.

I wear my Philips Lifeline everyday. It makes me feel safe. I’ve had it as long as I've been here, about six years. I'm alone a lot of the time so it's a good feeling to have it. The voice is good and loud. I somehow accidentally pressed the button when I shouldn't have. They responded in seconds and were very clear, friendly, and fast. They said they would send me help right away. I said I didn't need it at that time. I'm satisfied overall.

My son-in-law chose Philips Lifeline for me and it's been fine. Every once in awhile, if I swing it hard to bend over or if it hits the sink, it goes off, and not necessarily. I think it wasn't really so hard that somebody should've called but I'm not complaining. I understand why it can't be improved though because I'm not the only one that hits it by mistake. Also, the response time sometimes takes a few minutes and it does surprise me but I know I'm not the only one in this world.

My mother's Philips Lifeline is working fine. She’s 98 and I figured it was time that she shouldn’t be alone. She’s had it a good 12 years. I’ve been pleased with it. Our experience with it has been very positive. She’s been to the hospital a couple of times and it’s worked very well.

My sister recommended Philips Lifeline and I have it for about two years now but I haven't had the need to use it so far. At first I just put it around my neck but then I would take it off and I’d forget where I put it, so now I attach it to my walker. Wherever my walker goes, there goes the device.

My primary care physician suggested I get something after my husband died and I was living alone. I’ve fallen a few times so I got a device from Philips Lifeline. Their staff checked with me when I lost my balance a couple of times. I had a bad fall and I was away from the base. I fell on the first floor of my apartment building but I wasn’t hurt. I was just a little sore. I’ve even set the device off crawling back into bed and when I have had to get up at night. I’ve never had to press the button to get help but I have accidentally set it off a few times. I like that I could get help in a hurry if I need it.

I’m an old lady. I live alone and my children got this Philips Lifeline. They didn't worry about me as much having this device. They knew I would always have help. This is like a babysitter. Especially my family, they don’t worry anymore, unlike before. I’ve had my Philips Lifeline for a long time and I have no complaints. You don’t even know you have it on. In fact, this morning at breakfast, I live in assisted living, and I was hunting for it under my clothes and it’s right in front of me. I needed it a couple of times. Also, I don’t know if I inadvertently punched the device but the fire department came. The thing works. The Philips Lifeline team has been wonderful, too. They’re very professional and very kind to an old lady. I’m very happy with the whole outfit.

I’ve had Philips Lifeline for almost 20 years. I purchased it as a safety factor because I was a widow and lives alone. One time, I was pulling a trash cart from my yard down to the road for the servicemen to empty it then to their truck. It was very full and heavy and it got out of balance. It turned over and it turned me over with it too. I wasn’t injured but I was unable to get up so I pushed the Lifeline button. There was someone in my house that day that didn’t know I had fallen down. She was vacuuming. Philips called on the house phone and got her attention. She came down and some neighbors got me up. They didn’t have to call the 911 services. If there had not been someone in the house, they would have gone ahead and called our local 911 services and they would have come out. I know that.

I’ve had several falls because my balance is not real good. I had a really serious fall and I had to have surgery because of it. My kids decided I needed a medical alert device. I have accidentally set off my Philips Lifeline several times and the response is almost immediate. Usually, I get the towel tangled up in it while I’m getting out of the shower and they call almost immediately. I don't see how they could call much quicker than they do. Also, I'm so used to having it on. The only problem I’ve ever had with it is that when it needs a battery changed and the light starts flashing, it takes weeks to get a new one. I've called three times over quite a period of time and this last time, which has been several months back now, I was told that I had been sent one, but it never arrived. So, they sent another one and the next day, another one came. That was kinda chaotic and that has happened more than once. But other than that, I’m satisfied with the service.

The product really deserves 0 stars! My mother fell and broke her hip just over six weeks ago. She lives alone, so promptly following her discharge from the hospital we ordered her a GoSafe 2 pendant. At the time, the Philips Lifeline website indicated that delivery would occur within – if I recall correctly – 2 to 5 business days. We ordered by phone and were advised that the product was temporarily backordered but would arrive within 6 weeks. My mother still has no device. Best I can tell Philips continues to take orders, but the product I was told today is all stuck in China due to the coronavirus.

It's wonderful having my Philips Lifeline device. Last year in January, I fell in the bathroom, and my manager said, “Helen, you need to get one of those necklaces.” I had a pot of soup on the stove and I used to put it on simmer, but because I'm diabetic and it was already like 2:30 in the afternoon, I was so hungry, and so I put it in high. I had the bowl right there, and I thought, “I'll just stand here and when it starts boiling, I'll pour it in the bowl.” All of a sudden, I had to go to the bathroom quickly. I went to the bathroom and I forgot the soup was on high. When I got up to pull my pants up, I didn’t know that my left leg had gotten completely numb and I fell on the floor, and I couldn’t get up, and our apartment was filled up with smoke. It took me about an hour to get out of the bathroom and get to the phone. I was laying on my side with my pants on to my ankle because I couldn’t pull them up. I got to the phone and called 911.

It's working fine. I test it every now and then. Their reps have been professional.

I was in Maine and I moved here to Rockport almost four years ago. I had to call the Lifeline twice because of another issue, and people showed up very quickly. And even though I was living in the woods, we had volunteer firefighters up there and they were all my neighbors. So, they were there like in almost five minutes. I would probably have a pretty quick response here too because I’m not very far from the police station and the other ones that are the first responders. It’s a very small town.

The Philips Lifeline pendant hanging around my neck is driving me crazy. I want to get the watch version instead. Also, I've been thinking of going with another company because it's so hard to get through to talk to somebody at Philips. It's very aggravating. Still, I've had it a few years and things have been good so far. I have the pendant on me 24 hours a day. I like the security I have with it.

My kids bought the Philips Lifeline for me and they wouldn't let me go without it. I had an open-heart surgery and I was past 90 years old so that probably had a little to do with why they got it. I also live alone. Lifeline is just good for in the house but my daughter tried it and went out to the garage and checked it to see if she'd get a response. It worked in the garage. Also, I'm in a corner here and everybody drives by. They'd see me easily if I was in the lot yard, backyard or front yard. I feel pretty safe in those situations.

My father-in-law lives with us and he has mild dementia. He also had a stroke in the past so he has some paresis. I was worried if he would fall or something would happen. So it was concern for him when we left him that led us to Philips Lifeline. It’s the one we had for my father years ago and it’s what I knew. That’s why we went with it. Actually, it’s gone off twice and we had a neighbor come over. The response was quick. The last time, my teenaged daughter was home with him and I got the Lifeline call before I got her call. The quality of the device is good.

My husband had Philips Lifeline before I had it. He got it with some kind of home health that he was with and he has been dead almost eight years. When he passed away, I took over. Every month, Philips calls and the reps are very nice. The customer service is very efficient. I wear the button around my neck and it doesn’t bother me.

I’ve had my Philips Lifeline since 2013, and I feel more secured having it. I just wish it was a portable phone rather than what it is. My cellphones were fouled up. I only have a land phone downstairs. When fiber optic was put in my house, they eliminated three places where I could plug in my phone. This morning, the device went off. It hadn’t gone off for ages in bed, then at 5:24, it did. I just rolled over.

I've been hospitalized twice in the last few months. I've had seizures. So my family was concerned and we talked with the doctor and felt that it was a very good idea to have a Philips Lifeline. I feel very safe having it on. Everybody over 80 years old ought to have one anyway. The Philips Lifeline team is as nice as they could be. I haven't had a real issue when I needed it but I have accidentally bumped into it and they called immediately and they were just as nice as could be. I would definitely recommend it to anyone who needs it. I'm not ashamed to wear it either. I wear it right outside of my clothes where everybody can see it.

When Charles fell down, we decided to get a Philips Lifeline. He feels more secure with it. I feel good that he has it and I wish that he could have it off the premises, but he can’t. Sometimes he accidentally presses the button and they've been really good about calling to check on him.

My mother fell and we decided to get the medical alert device for her. When it went off, it wouldn't be a minute or two that there would be a policeman at her door. She would set it off so easily and she would be aggravated sometimes when she does. I also set it off a few times just kinda bumping it. Philips Lifeline worked great but I'm gonna unhook the device today. She can't even walk anymore and she gotta have somebody here all the time. We'll fix to get rid of it.

One time, I wasn’t as well as I am now and for safety, I got the Philips Lifeline. I really like it and feel very secure with it. If something happens, I know I can just press it and someone’s gonna call me. Its quality is terrific. I wear it all the time and feel comfortable with it. For safety, even when I go to bed, I’d put it on.

My Philips sometimes goes off when I knock against it, but overall, it's well working. Philips was the first one that I really noticed before I have seen any other. I thought I'd give them a try, and it's worked out for me. I've had my medical alert device for a few years. The worst thing I worry about is falling and being unconscious. But I know I can press the button. It's well worth the time and the money.

I fell to the floor and passed out. I think I hit my head. I was unconscious for two days and my housekeeper found me. Another day and I probably would’ve been a goner. I didn’t have my Philips Lifeline around my neck because it was being recharged. I’ve been having some problems with Philips Lifeline and have been meaning to call them. I like the service and the idea that they can track down where you are according to what you have around your neck, so I had two of them. Then I found out six months later you can’t do that. I’ve been trying to rectify it since then. I sent one of them back two weeks ago and not heard from them at all since then.

I needed a medical alert device because I had started to fall and I need assistance. My husband said we gotta do something because he can't be home with me all the time. I got a Philips Lifeline and I'm just thankful that I have it. However, the cord is so long. And lots of times, when it goes off, it's very loud. But I can also see the monitor if it's blinking. And that helps me a lot. If I see it blinking and I didn’t hear it, then that’s like a follow-up check-up on it. Their response was also very quick when I had to use it.

I broke my hip two years ago. I'm all alone here and I have to use a cane. My kids got Philips Lifeline and it hangs around my neck. It gets in my way a lot of times but my kids feel better and I can get help if I needed it. One day, I was out in the yard raking leaves and I can only use one arm because I have to use my other for the cane. I fell and the thing went off then they got a hollering. Luckily, they called the paramedics who came out quickly and I was all right.

Sometimes I have problems walking and I’ve been known to fall so having the Philips Lifeline has been fair. It's good when I'm in the house but if I need help when I'm not in the house, I don't see how I can use it. Still, their response time has been good and they do it in about a few seconds.

Philips Lifeline was sent to me four months ago and it's security because I wear it. I fall a lot and my husband’s always been here, but it's good to have in case I need it. I make sure I’ve got the device on my neck when my husband’s gone. Especially because I have crushed an ankle and broke my ribs. I’m dealing with a broken arm right now from falling.

I keep having heart attacks, bad spells with my sugar and I also keep falling on the floor. One time I fell and broke something in the lower part of my back. I got a Philips Lifeline and I've had it since last year. My experience with it has been great. However, it's a little too sensitive because when I’m sleeping and wearing it, it goes off when I roll over.

I've had my Philips Lifeline for about three years now. I fell a couple of times and I couldn't get up. I went to the hospital one time and I got out and released, so I decided I needed a medical alert device for protection. I had to use my Philips Lifeline a couple of times. The firemen came immediately and picked me up and I didn't have any damages. They were great. The firemen were really outstanding and they were nice gentlemen. I really had a good experience with them. I'm very satisfied with Philips Lifeline.

I know that I'm safe with my Philips Lifeline here and it's always by my side. I've gotten older and my children figured that I should have a medical alert in the house.

I used Philips Lifeline once. I pressed the button and I told them what was wrong. The first one who got here was a policeman because they're just down the street from me. They came with the ambulance and took me to the hospital. It took just a very short time. Sometimes, I would set off the button accidentally when I’m sleeping or drying myself after a shower. I just tell them I was mistaken and they're always very nice about it. I kind of forget that I have the button on and I’m used to it now. I feel more secure with it. I talked to people and told them that they should have something like this although I never pushed this specific one.

I use the button all the time and it has always been good. I get a response almost immediately, and they send emergency services and call members of my family. It's helpful to know that somebody's gonna be there always, and I don't even know I got it on. I have had no trouble with my Philips Lifeline, and I wouldn't do without it.

My parents are getting older and we feel pretty good about having the Philips Lifeline. It's a remarkable product, and I'm very happy that they have it. We're thankful to have it 'cause we've had to use it a number of times. The response time was pretty good. Sometimes though, the people can be annoying when you try to tell them that everything is okay or they're on the line for too long if you need to hang up and call somebody.

I wear my Philips Lifeline around my neck when I'm alone in my unit. I feel very secure knowing that all I have to do is press the button and somebody will start talking to me over the unit. They're very responsive. At the times, I hit it on something and all of a sudden, there was somebody on the phone line asking if I was okay. I'd yell back that I just banged it against the wall. I'm very satisfied with Philips Lifeline.

On January 28, 2020 I spoke to a sales representative, M**, in Massachusetts and ordered a Philips Lifeline mobile device and, after putting me on hold to check, he confirmed that the equipment would be shipped in 7-10 days and would be delivered by Fed-Ex. I questioned previously reported issues regarding manufacturing delays and he said there had been some but that "things are running smoothly now".

Both my parents have had their Philips Lifelines for a while now. We get it through the Town of Reading. They provide it for us for free. It's nice to know that the devices are there and they've been working out pretty well so far. We’ve tested it once in a while to make sure everything is working fine. One time, we unplugged the base unit by mistake and Philips called and let us know as they could see that the battery was getting low.

I feel safer having the Philips Lifeline. I got it for my family. I had to use the button in an emergency and Philips Lifeline answered right away. There was even an incident when I bumped it accidentally. My family all lives in town and it didn't take very long for somebody to come.

My daughter who lives in North Carolina bought Philips medical alert device for my husband and I. I have aides that come during the day. About four days a week, they come for a few hours. I've been lucky. I've fallen quite a bit, but I haven’t gotten hurt. I'm a little wobbly on my feet. I'm 89. I put my device around my neck. I don’t wear it in bed because I'm liable to fall on it or hit it for some reason and I don’t wanna do that. I've been fortunate that I haven’t needed it.

My brother purchased a Philips Lifeline button for me because I was falling a lot. Some social worker was in here that tested it and she wasn't very nice. She talked to someone from Philips Lifeline for a minute to see if it's still working, and then it was.

I seemed to fall a lot and I have dizzy spells that are pretty bad. I’m home alone too and having Philips Lifeline, I feel comfort and a lot safer, ‘cause I know that if I fall or hurt, I will have help. They'll be here within five minutes. And that just makes me feel better ‘cause I do a lot of gardening, walking around and shoveling and the whole nine yards. I’m not supposed to, but I do it. It doesn't bother me wearing the device anymore. At first, I was wearing the cord around my neck, and it seemed like no matter what I wore, the cord always showed. That bothered me because sometimes people would ask what was that for. Also, the device has gone off four times, and I don’t know why. And if I’m upstairs, sometimes I don’t hear the machine talking.

I was having trouble with my one leg in terms of walking. My son lives in Boston and my daughter lives in Northern Jersey, so they were concerned about me being here at home with my dog. My daughter then chose Philips Lifeline for me. I have used the device once shortly after I got it. I had fallen down and couldn’t get back up. Philips' reps have all been good. I live about five minutes away from the firehouse, and so they came first. The only thing I would like would be one that would work when I was away from home and out somewhere. But, I have a pacemaker and I had thought that they couldn’t do that when you have a pacemaker. Overall, I feel good about my security.

Philips Lifeline saved me. I fell twice in less than a week. I pressed my button and the fire department was here right away, and I ended up in the hospital. They checked me out early. Thank God I hadn't broken anything, but I had bruised and I ended up in rehab. I was there for about 20 days and then eventually I was allowed to come home. I never take my button off. I would never be without it. I’ll be 90 shortly, and I really rely on it because I don’t seem to have good balance.

My son got me a Philips Lifeline device. I don’t wear it because I don’t need it but it's been tested and their response time has been good.

I live in a small apartment. I got a bathroom, bedroom and a little tiny kitchen. I’m pretty well confined here in this apartment I’m in. I’ve had a few falls. I've had the Philips Lifeline for under two months. The alert went off three times when I was sleeping in bed, and they came out knocking on my door. The way they responded was fine.

We've had a rain here and every time it rains, our landline phone goes out. That froze things off, but Philips Lifeline is doing fine. My husband had a stroke and we had it for him. It has been a year and a half now since we've had it. Every time I've tried to call their customer service, they were right there. A couple of times that he has fallen, they called right away. So, I'm pleased with it. I wasn't leaving him at all. Now, I go to the grocery and our church where I'm really close at. So, should they call me, I could be home in three minutes. It has really given me some peace of mind.

I’m getting older and weaker. I needed something ‘cause I was falling down and I was told that Philips Lifeline was a good piece of equipment that I could use if I'd fall or something and couldn’t get help. I wear the Philips Lifeline every day and at night too. I’ve had it for an awfully long time and it has been okay lately. I always got help when I used it and either somebody from around here or people from the hospital came. At one time, I was living in the country and the light thing that was bothering. I didn’t get anything in those years but they got it fixed.

When I fell and broke my neck, the doctor said that I should have a medical alert device. I live by myself, so I know that I have to have whatever he ordered. I wear it all the time. But once, I had bathed myself unaccompanied and took it off. When I had it off, I got up out of the chair and fell on the floor. I had to lay there all night because I couldn’t get to the telephone and I had broken my leg. Ever since that time, I’ve worn it. However, I take it off at night time and put it on my nightstand. Otherwise, I would probably be pressing it all night long.

Philips Lifeline was recommended by our police department. They're on top of it all the time. If I accidentally touch the button, they call the EMT, emergency, my nurse here 24/7 and security with a key to let them in. Sometimes, they're very aggressive in answering a call though. You can't tell them you're okay and say, "I'm not dying."

I am a fall risk and I use my Philips Lifeline button when I’m at home. Someone would come online every time just to make sure that I was okay. They help me out a lot. I’m very satisfied. I changed my insurance and stopped my services through my previous insurance. But I will be going back to my old insurance and I like to keep my Philips Lifeline service.

I have arthritis really bad and my daughter-in-law decided that a medical alert device is what I needed. She hooked me up with Philips Lifeline a few years ago. I’ve never really had to use it. I haven’t fallen. But I accidentally pushed it. So, I get more calls like, “Are you okay? Did you fall?” For some reason, it goes off but that’s because of something that I’ve done because I wear it all the time. Sometimes, it’d get hung under my breast. But it works. They respond really quickly. I’ve had it now for about seven years and everything is fine. One time, it kept going off and they would call and they found out that it was a malfunction in the machine itself. They called and told me they’d be sending me another one and what to do. A week later, I got the new one and followed the instructions.

If you have any health problems, Philips Lifeline is good to have. I stay sick quite often and my son works. Sometimes I have emergencies and if he's not here, I have to depend on somebody to get to me. I wear my Philips Lifeline around my neck and it works fine. My dad only had one leg and doesn’t have a Philips Lifeline. When he fell out in the yard, I told him that he needed to get one.

I've had a dizziness in my head for 10 years now. I can barely walk. My daughter lives with me but she's not at the house all the time. I got a Philips Lifeline and I can always use it. One time, I fell and I couldn't get up. I couldn't get my daughter either. Philips called and while they had my daughter's number, they said she wasn't answering so they came out and took care of me. I'm 97 and I've had my Philips for several years. I'm gonna keep it.