Lifeline Reviews

I have a bunch of kids and they think I'm supposed to have all these stuff. One of them is a medical alert device, so I got one from Philips Lifeline. I'm satisfied with it. I haven't even needed it but it's here if I need it. I was wearing it for everything but I pulled it off right now. My husband lives here, so we can kinda keep each other going. Other than that, I know that the device is working because I've accidentally turned it on and they came on fast to ask if I needed help.

My mom used the Philips Lifeline device a few times and they’ve come right away. I had her moved up here while the virus is going on, and they were very nice. They switched the address over.

Philips was recommended to me by a social worker from the VNA and their customer service has been good. When I had problems with the battery because it wasn’t recharging in the normal amount of time, they had to come out and reset it. They did that in a reasonable amount of time. Then they decided to exchange the device because when I called in at one point to test it, they couldn't hear me. They determined the device that I had had become defective, and so they brought a new one out and exchanged it with me.

We needed a medical alert device because of my and my husband's age. When I was researching what company to get one from, I spoke with Philips Lifeline's reps and I found them satisfactory. So far, we have not had any emergencies but we've dropped it then it went off. It was startling that they came on.

I've fallen several times and used Philips Lifeline. The response time was pretty good. The ambulance came and then I had a friend ran over too. The response team very good. I've been happy with the medical alert.

I was told that I had to have an alert device and Philips Lifeline was the one that I got. I feel safer around the house with it. I had used it and they were fast to get here. I'm satisfied with Philips Lifeline but I wish it goes further. I go to church on Sundays by myself and I go places by myself. So It would be nice if they told me that it would work 1,000 feet from the device.

My husband is doing all right with his Philips device. He doesn't wanna change. He can get a free one but he doesn't want to. The string’s already turned dark. He's wore it for so long. He wears it the whole time he's up, which is about 18 hours. He takes them off when he takes a nap or go to sleep. Philips' response is really good. If he drops it or bangs it up against something, it goes off. And then, I have to tell them he's all right. But it’s good because he's in the front room in the hospital bed and I'm back here in the back bedroom, so if he falls in the front room, kitchen or the bathroom, it would go off if he can't holler for me.

I'm 93 years old and I'm still walking around. My daughter got a medical alert device for me, and I like it. I usually just put it in my pocket, especially if I'm going out to wash and just try to keep it close all day. I feel secure having it. The only problem I have is when I try to use it in the shower, they're usually yelling at me and ask me if I'm okay. And then I've had to run in wet to tell them I'm fine. So, what I'm doing now, I'm not wearing it in the shower.

I had a fall last autumn where I slipped on some ice and broke my shoulder and my arm. I couldn’t get up and I had to crawl into the garage to get myself up to call 911. My brother came over here from Denver and I had been telling him I was gonna get a medical alert device. He did a lot of research for me and did all different brands. He thought Philips was the best one and I bought it.

I had knee problems and then I had broken my ankle before I purchased my Philips Lifeline. Now, I'm very careful. The device is not that comfortable at night, but when you have to have it, you have to have it. Sometimes I do take it off when I'm in bed because it wraps around the sheets and around my neck and I'm laying on it. One time, I was wearing it and I pushed something down. I accidentally hit it and it went off. They responded quickly.

My insurance got Philips Lifeline for me. I just charge it up every once in a while.

My medical alert device from Philips Lifeline is very nice and their service is beautiful. When I used it for an emergency, they gave me very good service and their response time was fair. Still, they should respond more quickly. Other than that, I use the device around my neck and it's very helpful.

Philips Lifeline's people are really good. When I accidentally push my button, they always respond. One time, I fell and the device alerted them. They called and I told them I was alright. The reps have always been very helpful, polite and courteous.

I laid on my Philips' device on the bed one time. I had the wires on and couldn’t get it over my head. And I put it on the bed, and it fell off on the floor. And they’ve been calling me about if it went off there. They were very nice and kind. I am wearing the device every day for caution. I don't mind wearing it. It’s just like wearing a necklace. But the string on it is dirty-looking and it shows above my blouses. When I try to wash it, using some soap and water, it helps a little bit, but not much. But other than that I'm satisfied with the device. It’s wonderful that if I fall down and can't get up that I know that it's gonna contact several of my family. It's two next door, and then my son. He’s at work in the day. But if he thought I was hurt he would immediately come. He did before when I fell off the bed. It’s three or four that would come.

The Philips Lifeline device was offered by my insurance company. I had difficulty with the other device. It was so big. It was like putting a brick around my neck and was not at all comfortable. I never used it. It just sat around here in the house and gathered dust. The Philips team gets in touch with me. I’ve got a light blinking on mine right now, and they keep calling me and telling me that they’re not getting good reception. They tell me to move the receiver part, and the device works. But then the light continues to blink. One night, they called me and asked me to press my button on my chest on the instrument. I did, and they answered, so I guess it works.

My children bought the Philips Lifeline for me. I live alone and I wear it for them. It’s my children’s sense of security for me and they're very satisfied. I just wear it around my neck but when I go out with other people, I don’t always wear it all the time because I’m with other people. The device is comfortable and it is there to save me if something happens. And If you need one, you should have it too.

The girl from Philips comes down and checks where I am. Usually I'm on the floor somewhere. I haven't hurt myself yet, except once on my forehead. I kinda twisted around and when I fell I hit my head on the doorframe. But other than that I just fall down straight. She came and picked me up. I like Philips. The first time I fell someone called downstairs and called an ambulance for me because it was a little worse than other times. But I wouldn't be without Philips Lifeline. They don't take long to respond. They are good.

I live alone and I’m now 96. I decided to get a Philips Lifeline and it worked perfectly. I fell out of bed and I was able to just use my Lifeline, and they were here right away. However, the price keeps going up. But I have security with it and I’ve been very satisfied.

I had a mastectomy and that’s about the time I originally purchased a medical alert device, but I haven't had it across my neck in several years. When I moved from Florida up here to North Michigan with my daughter, she said to put it back on. Right now, I’m going through dementia and Alzheimer's and there's not much that can be done, but I’m up here with my daughter getting treatments for that. We’ve got stairs to go up and down on and my daughter and her husband said I needed the device, so I got it out of a box and I put it on. Even though I haven't given thought to using it, there's the peace of mind that you think you'll have help if you needed it.

I used my Philips Lifeline device once and the team was very good. They had to break the door in, but you have to do what you have to do. They came right away. I'm completely satisfied with the device.

I wear my Philips Lifeline all the time. It’s around my neck, even when I take a shower. I’ve had it for years and had occasion to use it for 3 times when I had fallen. I got the wellness visit from my nearest firemen who know where I keep the key to the backdoor. They came in, pulled me up and stuck around for a little while.

Philips Lifeline is working out just fine. I’ve had it now for 20 years. In-home health talked me into getting Philips Lifeline 'cause I was living alone. So I ended up wearing it. Most of the time, I don’t even know it’s there. I bump the device all the time and they respond within two minutes. Then the ambulance shows up and then I'll say sorry to them.

My wife died and my son and daughter wanted to get a Philips Lifeline so if something happened, I could get contact right quickly. My Philips Lifeline is working out fine. So far, I haven’t had to use it. They call me about once a month to check it out and it really makes me feel good just to know if something does happen, all I gotta do is push the button. Because since I’m by myself right now, this could be a lifesaver. I really appreciate it.

I was working in my kitchen one day and did not know that the dishwasher door was down, and I landed on my hip and broke my femur in five places. I laid there for two and a half hours until my late husband got home from work. And so he said, “That is the end of that. We are going to have something around your neck or on your wrist so you can get ahold of somebody.” I'm very glad that I have this thing. The night that my husband fell, it was 11:15 at night and I did not have it on me at that moment because I was sound asleep. I now wear it 24-7 because he is not here anymore -- back then, I was not wearing it except when he was gone.

I had several operations on my left leg. All the nurses and the medical staff that I was talking to said that I needed the lifeline especially because I live all by myself and I might fall or something. I did have a lot of trouble before getting up. I got Philips Lifeline and I test it once a month. They respond in a minute and I'm very, very happy and pleased with it. I'm so used to the device that I forget all about being there. I go to bed at night, turn over under my stomach, then I start feeling it digging into my body. So I get it out and put it on my back. Although I know it’s there if I needed help. I feel more secure. The only thing that I wish that I could be out of this area. I don't know whether I could be like in Chicago and use this lifeline. It would be very convenient to be if it were all around the world.

Once a month, they call in and make sure the unit's working. They've all been polite, very abrupt and businesslike. I have also used the device twice and the response was excellent because the police got here instantly.

My son investigated Lifeline and he saw it had a good reputation. I have it around my neck and it's okay so far, but one time, I was in the shower and somehow Lifeline had gotten the idea that I needed help. I got a message that I had something wrong with my Lifeline then the two people on my floor that I had as people who were to be notified got the call, and it wasn't true. It was a fake call and eventually, Lifeline called me back and said that it had been a mistake.

I'm by myself and my son got this for me. I'm fine with it.

My mother has had Philips Lifeline for several years. We’ve been really satisfied with it. She lives alone and she’s falling. It was about two years ago since she last used it. It has always been good service and the equipment holds up good. They’ve responded real quick if there's a problem and the monthly fees are reasonable.

I like that Philips Lifeline makes me feel secure. One time, I was outside and I fell and I couldn't get up, so I had to call. I wasn't injured, luckily. But I had to get somebody to help me get up. So far, it went all right. I've not had any problems with it. Sometimes, I push it accidentally, but that checks it and it's working all right.

A friend of mine had Philips. Then, when I was reading up on it, I liked the fall-safe idea. It just seemed like Philips has been around for a long time and it’s well-known, and it produces a good product. So, I went for it. Everything's fine with my Philips Lifeline. I live alone and for peace of mind for my kids, I decided it would be a good thing. I’m fairly active. I maintain the house and I walk the dog a lot on trails. I just wanted to have the kids know that I would be taken care of if something happened.

I lived in a house all my life, and after my husband died, I was moving to a new place. I was still going to be living alone, and my son insisted I get a Philips Lifeline. My husband died in 2013 from cancer, and he had Philips during his last period of time. I got a new Philips as well. They called me several times the first little bit of time. Maybe I rolled over in my sleep and the button got pushed. Also, one time, I passed out when I was here alone one morning and they came immediately.

I have Philips Lifeline in case I fall. The device is tested all the time and their reps respond right away. I don’t really need it now ‘cause I have caretakers around the clock but I still keep it. I like it and everything is working out very well.

Ten years ago, I got really sick. I had a little stroke and I couldn't live by myself without having a medical alert device. They wouldn't let me come home from the hospital unless I had one. Now, I have Lifeline and sometimes, when I'm sleeping, it gets wrapped around me. Still, I've been wearing it so long till I didn't even notice it. I also feel secure mostly with it because I live by myself.

I’ve had a stroke and various other things and at the time that I was living alone, I felt I needed the access to help. I got Lifeline and I wear it. It’s comfortable enough and I’m quite satisfied with it as well. I’ve married since and I don’t seem to need it very often, but when I test the button periodically, the people come right on the line and assure me that everything is in working order.

My Philips Lifeline has been okay. I live alone, and I don’t have any family here, and so I was just trying to get ready for any emergencies. I fell in January, but the device didn’t go off. The selling point on this particular one was that if you fell no matter where it would automatically go off. I was going into the Quilt Museum and just didn’t raise my left foot high enough off the curb and I went down. And so, I was in the ER room for a while. The place that I had the injury was above my left eyebrow, and it still bothers me some. I had to have 10 stitches. It was just blood coming from all directions. But now, I just wear it and go on and hope I don’t fall anymore.

I've been with my grandmother for over a year now, but it's been a few years since she got Lifeline. We've used it and the response was good. I didn't have any problems.

Years ago, I was falling down and I needed assistance getting back up. Philips Lifeline was the easiest way. It’s very comfortable. I have it around my neck or wrist. They’d call every month for the test. Sometimes, it’s before I get up in the morning. Sometimes, it's late at night. Sometimes, their response is quick and sometimes, it's not. It goes through that thing about 5 times then you get an operator, or it goes to the person. It comes on, but a lot of times, like if I were hurt, it seems like I'd been lying there for a long time. But on the average, their response time is about a minute and the reps are very helpful.

Philips Lifeline was recommended to me by a friend who had one. I, at the time, was living with my husband, who has since passed away. But we both were falling occasionally, and we felt that we needed to have some possibility of calling someone because both of us were too weak to pick the other one up off the floor if we fell.

My Philips Lifeline is great. I’ve told a lot of my friends about it every time. I tested it not too long ago and their response is pretty quick. My son and his wife get a notification. Comfort-wife, the device is not bad at all. A lot of times, if I have a loose pocket, I’ll stick it in that. I have even taken the string and tied a bow and pinned it on me, too. I feel safer having the device because you never know when you’re gonna need it. I would have to use it that day I fell, but my two adult grandkids were here and they helped me up.

Since long ago, my children have wanted me to have a medical alert device and the end of last June put an end to that. I fell in my bathroom and I hurt my head bad. My oldest son said I had to have it, and he bought me a Philips Lifeline. It’s like a security device and I don’t notice it that much around my neck. Sometimes if I accidentally touch it wrongly, then it will make that noise on that little machine and they're quick to respond, which is very good.

Lifeline's service has been perfect. I'm the one who’s supposed to be calling them and getting some sort of update which I haven't done. I've been sort of lax in that department but they have reached out. But I'm trying to think if this is the right thing for me to be using. I might be a little young for the thing I have. I'm a fairly active human being and to keep this thing around my neck is like an Albatross. I got this bulky thing because it checks when you fall and then you can’t do anything. If I'm wearing a heavy coat, I would never be able to find it underneath all my layers. So I'm thinking I need the version where I have to press a button whether I'm unconscious or not. But the problem is if I'm unconscious, I won’t be able to press a button.

Somebody recommended Philips Lifeline to me and things are working wonderfully well. Although I'm fortunate enough to not have to use it, I've set it off several times by myself. They say it's all right and that they'll reset it and even though I sometimes think the response takes longer than I'd like it to, I have no problem with it. It takes a minute, but it seems forever when you're waiting for it. Also, it could be improved to get a recording first, and then you get someone to talk with.

When I first got my Philips Lifeline device, it got triggered accidentally. The three people I had on my list all came dashing over. More recently, they called the first person on my list and she came over and took me to the hospital. However, if I need to push the button and I'm too far away from the receiver to get a connection, it doesn't work. I've seen other providers advertise that they'll respond no matter where I am. Still, their team calls me once a month to check how my device is working.

I had Philips Lifeline before. My insurance company paid for it because I was falling all the time. Then they stopped giving it to me for nothing and I have to pay for it now, but I stayed with Philips Lifeline. It’s too expensive though. When I used the button, getting a response took no more than a minute. They also stayed on the line and somebody came right away.

Barbara is 94 and she's unsteady on her feet. So, the device was a precaution because she had had some falls. We wanted to make sure that if she fell and wasn't able to contact someone, we had a system in place where the appropriate people would be notified and the paramedics could be notified, even if she was unable to do so. Sometimes, there is a problem with the extended speakers that we have. The main unit is fine but we ought to move the main unit into her bedroom. Right now, she's still going in the kitchen so we have the main unit in the kitchen and then an extended speaker into her bedroom where it would also pick up on the bath, and it has. There's no problem with Philips listening on their end and sometimes, she has the TV quite loud. So, it's just sometimes when we're trying to hear them, they cut out when we’re trying to talk to them on the speaker.

I wash the cord of my Philips Lifeline and it always looks so ugly. I tried bleach and everything and I just feel like I can't keep it clean. I wonder if there was something that I could do to straighten it out. Other than that, I like my device. My children got it for me. I do live alone. In fact, it was my son’s mother-in-law’s thing and they just transferred it over to me. I am 96 years old. I did use it twice, and it went really well. They came out as soon as I pushed the button.

I live alone, so I wanted something that I could call if I needed help. I’ve had Philips for nine years and I called them only once because I fell and their response was very good. But it has gone off several times and they called because the button has been pushed. I wear the device around my neck and it goes off if it has been touched. I leave it on all the time and sometimes, it would go off in the middle of the night. I’m sound asleep and I have to get up and answer the thing and say that I’m okay and it just got bumped.

I wear the device around my neck everyday. I’ve used it and help was there quickly. Living alone, it makes me feel safer and the kids do, too. I’m happy with my device.

I had surgery and I was walking, but my children were afraid I was gonna fall, which led me to purchase a Philips Lifeline. I wear it around my neck. It makes me feel like I got help right here. I live by myself and with it, I have something I can depend on. When I used it once, it went great. They sent someone for me and got me to the hospital. I was told I wouldn't live through that, but I did. However, if I hadn't had my Lifeline, I don’t think I would've made it. I would recommend it to anyone, especially when they're by themselves.

I got a Lifeline just in case. I have Parkinson's. The button does not have a substantial radius to pick up. If I'm in the park, it may or may not hear me. I have inadvertently set the button off from time to time. I set it off once when I fainted, but they called the fire department. I woke up with six firemen standing around me. The response has been pretty good except there is some difficulty at times for them to hear me. They could not to understand what I'm saying. But other than that, the other people who answered the call have been reasonably literate.

Philips Lifeline was the easiest one to set up in our area and any time that we have questions, we usually have a representative here the same day. Email communications are great and they’re wonderful to work with. The devices are for anyone that would be in our 24-hour gym since we are unmanned over night hours. If a patient or a gym member would choose to wear one and they would have an injury, they would have the ability to talk to 911 as quickly as possible. We’re happy with everything.

I fell and couldn’t get up, and I was on the bathroom floor for a night. So, I decided I better get one of those medical alert devices. My Philips Lifeline is fine. I’m glad I have it because I know I can’t get up if I fall again. I've had to use it and the response was quick.

I had the Philips Lifeline device right after I had surgery. My younger sister made me have it. She called, made all the arrangements, and there it showed up. One of my home healthcare aides helped me set it up, and I’ve had it ever since. I used it once. Response time was excellent. I live in a small town. I fell down, and before I could even stand up, they were there.

Six years ago, my son made me get Philips Lifeline. I bought it for safety it lasted six years, with one battery in it. Then, they called me and said they couldn’t get any signal. It was dead and they needed to order a new one. I have a pendant and had gotten a new tag for around my neck. I like Philips Lifeline because if I needed help, I'd get it. But I have one that is only for the house. I don't have one for if you fall down in the park or in the bathtub.

I dealt with Philips Lifeline when I was down in Homer. I continued doing it when I moved to Kenai. The one time I fell, they came on immediately which really pleased me. I didn't need them but they did come on right away.

I did not want a medical alert device, but I had a stroke before, and my son wanted me to get one. He said, "I'll even pay for it every month." I said, "That's not necessary," but he said, "We worry about you all the time living alone." So, I got it. I gotta go to the bathroom, and I fell. When I pushed my Philips Lifeline necklace, in 30 minutes, I had five people in my bathroom. I tell people, "I wouldn't be without it now." Even when I was in skilled nursing, I told different people about how well I like it and how I would recommend it to anybody.

I live alone. I had surgery one time and the home help nurse got Philips Lifeline for me. I’ve used it a lot. I had fallen, and I was in my bedroom and I couldn’t get to my button at the time. I finally reached it and mashed it, and they sent the ambulance out here and they took me to the hospital. I feel safer at home because I have the device. I wear it all the time. I’ve lost two of them and had to get them replaced, but I started to drop it one time and my sister told that she wanted me to keep it since I had it. So that’s why I keep it. It’s really a blessing at times. I like it. It’s a lifesaver. I would advise people my age and older to have one of these, no matter if they’ve got phones. It’s a good thing to have.

I'm satisfied with my Philips Lifeline. My age made me decide to get it. When I was at Rushville over at Culbertson Hospital, it got checked every month.

One time I fell and called but didn’t get anybody, so I called Lifeline about a month ago. But other than that, it’s been okay. I have called and they came. I recommend the Philips Lifeline device to anybody.

Philips Lifeline's service is excellent. I've had to use my device, and they’re here quickly. I’ve had other people that have other devices with the different brands, and they’ll get quite a wait or they’ll get put on hold. I never have that. One time, they called me before I hit the ground.

It was advised by our physician to get a medical alert for falling. My husband wears it and I like the convenience of the Philips Lifeline and the fact that I can leave the house without worrying too much. The only thing is we’re not able to use it if we’re outside, but I understand that’s the way it works. Otherwise, the quality is very good. We’ve tested it and it can reach all the rooms and that kinda stuff that we would need.

I had fallen a couple of times and I’m by myself, which was the reason my daughter got Philips Lifeline. It’s just a little thing and it’s on a rope. I have it around my neck and I’ve worn it so much that I’m just not even aware of it being there most of the time. However, I know that if I fall, all I have to do is punch the button and I'd have help coming. One day, I fell in the bathroom and I don’t know if they couldn't hear me, but it took them a while. Finally, my daughter got home. They had called her. It was a little mix-up, but we’ve not had any problems since then. I'd tell others that they'd need Philips Lifeline if they are by themselves.

I have a bad knee. Philips Lifeline's reps called me and told me to put the device on, which I did. I used to worry because I've always lived alone. But now, I know if something happens to me, I can just click on the device and get somebody here right away.

My mother has some medical problems that need a quick response. The Philips Lifeline device is comfortable for her to wear. She has accidentally pushed it a couple of times and they were on the line right away. They asked if there was anything wrong. The response time was very good.

My son, Craig who is an architect in New York, ordered the Philips Lifeline. I’ve had it on for a long time. The device is nice and I wear it. But I'm fine and I haven't had to use it or check out the response.

My son had gotten a Philips Lifeline device for his wife’s mother, and so he got one for me too. That way, he could check and see if something happened or did not. I’ve had the device for two years and I’ve never had to use it but I made a mistake and pushed it about three times. One time, I made a bad mistake and they ended up even coming to the door. I was in bed and I must have pushed it.

I've been using Philips Lifeline for years. When my husband was living, he had it. He was paralyzed and he could not speak. I live here in the city and usually, within 20 minutes, the rescue squad would be here. If I needed help, I know they would come. I was satisfied with the time frame, which was why I decided to use it for me when my husband died. I'm satisfied with Philips Lifeline.

Philips Lifeline worked fine when I needed it. Someone called and they came and helped me out. They responded very fast and I am satisfied. The device is comfortable enough and the only thing I have is it doesn’t look pretty. It’s got a gray dirty look and I wish there was a different color cord. I had often thought of getting it off and hanging it on something but I can’t, so I just don’t do it.

My daughter got the Philips Lifeline device for us. Wearing it is no problem. We've tested it and response was immediate.

I had a terrible fall the night before. I was sitting here the next morning drinking coffee and a Philips Lifeline commercial came on. I thought, “I need that.” I live alone. People do not come to this house every day, and they would think I was not here. The Philips Lifeline team is polite. I have the fall detection. It was up on my shoulder from sleeping and it fell. The rep said, “Are you okay Barbara?” I said, “I didn’t fall. I am not hurt.” The rep then said, “Okay, then you have a good night. I’ll reset it for you.”

My mother who had passed away wore the Philips Lifeline. I was told I could not live here alone if I did not have it. Sometimes, someone came that I didn't want here. As a final thing, I could push the button and somebody would get in touch with someone else who would come out here. I always felt that I know of the person that it worked for, and I always felt that it would help. The only thing I miss is when once a month the hospital would always call and check. It's nice to have them touch in once a month to make sure the set up is working. It's bad that it doesn't happen anymore.

I’m diabetic and I’ve passed out on different times. Also, I had a fall and broke my hip, and my granddaughter, who is a nurse, told me I had to have a medical alert device. She ordered a Philips Lifeline for me and paid for the first couple years. I’ve used it many times and the response time has been very good. You never when you need it. I passed out in the garage three weeks ago and I used it. One neighbor was looking in the window and all I could hear was a mumble because my ears weren’t even working yet. I live alone and my house is completely locked all over. They couldn’t get in but they called an ambulance and they came right away. Then, they were able to get a hold of my son too, who lives down the road. But he didn’t understand when Philips Lifeline called him because they called him using a different name and he thought it was another one of the calls they get around here. So, he hung up on them.

It’d be nice if my Philips Lifeline was smaller, but everything's been pretty good. I fall a lot so I got the device. I haven't had to use it but I accidentally nudged it twice. The response was pretty quick.

Years ago, I broke an ankle and fell. Now, my Philips Lifeline is there if I need it. I wear it every day. I know they would call 911. It has been good in what few times I've had to use it. The reps are there to answer any questions and get the help you need.

I was trying to fix a thing in the kitchen. I had to get down on my knees, and then I couldn’t get back up. I was too weak to get my feet under me and I’m here by myself. I squeezed on the signal device and got people here fairly promptly. I got three EMTs in the house, and in a locked door. The only thing better would be if the EMT station was across the street from me.

We didn’t want our mother to be alone. We were nervous. We got her a Philips Lifeline and it has been used. We have an aide most of the time with her now, and I’m here with her at night usually. The device has been great. When I was out of town and couldn’t come over, I like knowing that there was help available for her if by chance someone wasn't here and she fell. Once when I was out of town, it was really a lifesaver. I couldn’t believe it. The receiver thing was way at the other side of the house, but they could still hear her, and she could hear it calling. I spoke with the customer service when the device's batteries ran out. They’ve always been good and helpful.

I’m alone and I’m 86 years old. My family thought I should have the Philips Lifeline device and I’ve had it for four years.

We got a Philips Lifeline because we were worried of falling. My wife wears the device around her neck every day. She accidentally nailed it a few times. It has worked as intended. The reps call back within a minute so it seems to be okay.

I live alone and I don't hear well. I fall all the time too. Plus, my phone and TV don't always work so well. I went with Philips Lifeline for my medical alert device and it has done well so far. Their response time has been very good but then sometimes I don't hear them answer. So, I have to ring a second time to be sure my call is getting through. Regardless, I'm very satisfied with my Philips.

Philips Lifeline was recommended by my doctor. I put my device around my neck and luckily, I haven't needed it. I misplaced it myself. It had fallen, and I had to let them know nothing was wrong. They responded very quickly. I've got my device on, and luckily I'm never alone because I've got help in the house, but if anything should happen, it's a help.

We had a different device first and then we got this bigger thing, the Philips Lifeline. It was just sent to us and the insurance pays for it. Wearing it is not a problem. Carl can wear it around his neck. He also had a test on it not too long ago. In fact, our cat stepped on it one day and they answered. They're there when we need them so that's good.

I’m old, feeble, and sick. I’ve used the Philips Lifeline device a couple of times and they came right away.

I have four debilitating illnesses plus cancer. Philips Lifeline's response is good, but I don’t like the people coming so I'm not calling them again. They come like freaking stormtroopers. They leave the doors open and then I have to go and look for my cats. They don’t care what time of the night it is. I don’t like it. I don't know why they had to make so much noise and it had be so many people coming in the house. It's crazy. The last time I called, I waited in the hallway because I didn't want to go through it again.

My children's dad was falling a lot. One time, he fell and nobody was there. He stayed on the floor for about 8 hours. We don't live together and we needed some way for him to get in touch with somebody. I got him a Philips Lifeline and so far it has been good. It feels comfortable for him. I would tell friends to get one too.

I wear my Philips Lifeline button and so far it has been alright. I like my button very much.

I've had Philips Lifeline for quite a few years and in 2016, I had a really bad fall. Although it didn't help me with the fall because it was not at my residence, I'm glad I had it. I'm a little hesitant in using it because I kinda feel silly. I was never told or explained that they could immediately have a direct line to the rescue squad or the fire department. They have to call friends first, but those friends are not always in town. They respond very quickly and I've never had a problem, but they should just call the rescue squad. If I was hurt really badly, I would call 911 if I thought I needed to get to the ER quickly.

I’m 97 years old and I get around. My relatives and kids take me to basketball games in high schools and all at night. I've had a medical alert device for a long time. I've had it since about the time people were taking them. I've had emergencies and I could have used the device but I didn’t. I worked my emergencies out because I didn’t want other people to know that I fell. But Philips' customer service called and everything was all right. The other day, the cleaning lady accidentally called it and everything worked.

I’m old and live alone, and I needed the security. I also pass out from time to time, so Philips Lifeline is a good thing to have. I wear it around my neck and like the security of having it. If something happens and I can’t walk, I can get ahold of somebody. Anytime I’ve used it, they’ve been very quick to respond. I’ve used it a couple of times and everything was done very well. A couple of months ago now, I was in the kitchen and like usual, I fell asleep. I could be standing up and just fall asleep and then I'd hit the floor. Most of the time, I can get up on my own. But this particular time, I just couldn’t move myself to get myself up. I used the Lifeline and they got somebody here very quickly and it worked out very well. I’m very satisfied.

Before I got my Philips Lifeline, I fell and I struggled around my apartment for most of the day trying to get myself up. I ended up with hurt knees and everything else. Since I am home all day and there is nobody where I am, my son and I figured we better do something else. I decided to go with Philips Lifeline and so far, their customer service team has been very helpful. I have accidentally pushed or hit their device and they're always calling to see if they can help me or if there is a problem. However, the device and the service cost $38 every month and it would be better if it were a bit cheaper. Still, it's a lot cheaper than falling and having to try and get a hold of somebody or call the ambulance.

I’ve had Philips Lifeline for a long time, and it saved my life once. I fell and had a laceration, and if I wouldn’t have pressed the button to get help, I would’ve bled to death. At first, I tried to get 911 and I just couldn’t function to find the numbers. Then it dawned on me that I’ll press the button, which I did. After that, I woke up in the hospital.

I was told that I'd better get an emergency button because I was falling. So, that way, I'd have somebody to come get me up ‘cause I couldn’t get up myself. It’s been over a year since I had to use Philips Lifeline. I had some seizures ‘cause I was doing something at the sink. When I turned around and going through the pantry, I felt funny and I went right down. When you press that button, some lady answers me and she gets ahold of the guys and then they come. It doesn’t take them long to come ‘cause the guys are here in town.

Sometimes my Philips Lifeline gets tripped off accidentally. Still, this device is supposed to be an aid in case I have a problem. It's a lifesaver because I have it. If my medic shows up, I'm fine.

My children decided that I needed something to depend on since I am 88 years old and I live by myself. My son got me a Philips Lifeline and so far, it has made me feel safer. I'm on a walker and I can't get around without that. If I fall, I have the device around my neck and I can push the button. There have been times when I accidentally push the button at night. I take it off but then one of my breasts must've hit the device then. Philips's team came but then I had the night latch on so their guy couldn't get through the door. They knocked on the window and finally, I answered and told them not to come 'cause I was alright. The device is very active. I'm satisfied with it.

I had a heart attack years ago and I live alone. So my friends and family thought it would be a great idea to have a medical alert device. I put it around my neck but thank God I never had to use it. It's just something like a safety net. It's absolutely comfortable. You don't know you have it on. If I drop too fast, Lifeline calls up right away. You hear them talking right away and I know what I did and I'll tell them what happened. They're always very prompt and very courteous with my little bit of dealings that I've had with them.

I got the button for medical reasons and there were a couple of times that I had to summon an ambulance. I just called there and that was it. Sometimes I just use the bedside phone too. But my button was kinda old. I’ve got the newer one supposedly in transit now. I understand that the mailing nowadays probably isn’t as rapid as it has been. I called this morning to see where it’s at and I’ve alerted them to the fact that I must be here everyday in case it comes. I am wondering what the slowdown is now. But I understand that the billing has to go into the bank first and I understand too they said it would be cheaper this time although not a heck of a lot. Nonetheless, I’m satisfied with the product.

My Mother in Law lived in Ontario for over 101 years. She died in October 2019. She lived a full and wonderful life and she was smart, funny, engaged and engaging. She lived alone in an apartment for the last 23 years of her life. She didn't want to go to a Nursing Home but she was really afraid of falling. In 2002 we got her a Phillips Lifeline and in 2018 we upgraded it to an Autoalert Fall Detection System. WE WERE NOT ADVISED THAT THE EQUIPMENT DIDN'T ALWAYS DETECT A FALL. We spent over $8,500.00 during that period, worth every penny for peace of mind. Or so we thought.

I fell out on my patio, and it was in an area where nobody could see me and I had a hard time getting up. When my son heard about it, he got me this Lifeline. He talked to some people he worked with and this is what they recommended. My son lives in Minnesota and he works for Mayo Clinic. One time when the button that I push had quit working. The battery needed to be replaced and they had to send me a new one. The customer service contacted me to tell me they were sending me a new one.

I live alone and my children wanted me to have an emergency device. I went with Philips Lifeline and I've been wearing their device around my neck. Every so often, like when I lean over the washing machine, I set it off by accident and the device calls.

Philips Lifeline's reps are very knowledgeable. They do a good job. One time the responders came and I was on the floor, they picked me up and I was fine. I didn’t even have to leave the house. I'm very secure. I’m very satisfied with Philips Lifeline.

I live alone and I do a lot of woodwork in the shop. I have equipment that can hurt me if I'm not careful so my kids wanted me to get a Lifeline for their peace of mind. I've had it for two years and it seems to be a little bit sensitive. Every time my son gives me a hug, it goes off. I’ve also had it go off when I turned over in bed. The response from Philips sometimes seems to take a little longer than I think it should but they are there usually within a minute. That should be improved though. Also, some of the plastic on the lanyard is beginning to break off. I would like to get a replacement lanyard at some time.

I had cervical fusion surgery and I had to be really careful. Moreover, I live alone and I’m 40 minutes away from family and friends. If I fell, there would've been a problem, which was the reason I decided to get my Philips Lifeline. I would much rather have had a wrist thing. I would've worn it more if I had a wrist monitor instead of the one around the neck. In the beginning, I used it for a while, but I haven't used it for quite a few months now. One time, I was flipping it around and accidentally set it off. Their response was very fast.

My husband has been disabled since ’97 and we used a medical alert device for a while. He had insurance and the insurance paid for it. Then when we just had Medicare, we had to drop that. Then, he fell a couple of times and I thought that I had to do something so we’re paying for the Philips Lifeline. Their people answered all my questions. When my machine wouldn’t work, they called me. And when I got a new device, they walked me through setting it up.

I wear something on my arm and it's been excellent. I wear it every day and I'm used to having it that I don't even think about it. If something happens, I hope it's there to help.

My brother saw Philips Lifeline online. Their connection, stuff that they had, their home setup, and the quick service that we get back from them all the time led us to purchase from them. When we initially signed up, our mom lived alone. Even with me being here as my mom's full-time caretaker, we are still maintaining the service ‘cause it’s a comfort level to her to have that there in case I should get in a problem, then she has that access to it. Even though there’s somebody here 24/7, she has it around her neck, and that way, she’s more comfortable having it. I had no problem at all interacting with the Philips Lifeline people. In fact, when we reactivated it, they were right there and thanked us for continuing and glad to hear that she was home. It’s been a great service and we appreciate having it available for us.

Having Philips Lifeline gives me more confidence about being by myself. When I accidentally made the button go off, their team responded really well. They said that it was all right and that they'd reset my machine.

I have trouble with my breathing and sometimes I get dizzy and a little light-headed. I had a medical device before and then I switched to Philips Lifeline. The only difference is the sound came out of this device and not out of the machine. But other than that, it's the same. It accidentally set off several times and they've called me right away. They were very polite. I feel safer with it, especially in the shower. The comfort level is pretty good. The only thing is it twists around, then I have to straighten it out because it's going sideways. But other than that, it's fine.

I fell seven times within two months and I was given a medical alert device. Philips Lifeline answers quickly. Every time I’ve fallen, I usually get help to get up. Also, every time I call in, they answer.

I’m taking medication for rheumatoid arthritis and my balance isn’t anything near what it used to be. I’m steadily losing more balance. My Philips Lifeline is working well now and everyone I’ve ever talked to has been really good.

Most of the other brands of medical alert devices go off of a wrist watch and they don’t have the cellular. And the wrist watch only communicates through a central box, which means if you fall and you’re away from the box, there’s no way to know what’s going on. But Philips Lifeline has the cellular and that's what we got. There may be other brands with it but we had Philips first. Also, we’ve tried a different one and they didn’t have the cellular. So, we went back to Philips because you need the communication on the person, not from two rooms away or 50 feet away.

At the time I bought my Philips Lifeline, I had sciatica and it was recommended that I get one. Their reps are very good, polite, and helpful. I feel more secure having it and I’m sure my family does too.

I had a subdural hematoma and my daughter and son felt that it was better for me to have an emergency alert device. My husband goes out and walks our dog and we thought getting one was important for him to get one too. We got our Philips Lifeline devices but so far, I've been really affected by the strand cord that the device goes around on. It makes me feel better when I can look presentable for the day and present an image of myself that makes other people feel positive about how my husband and I are doing health-wise. The strand cord looks like an old shoelace and with it, I can't wear nice necklaces or a scarf around my neckline. The cord interferes with everything.

I test the device occasionally and their response is very fast. It’s very comfortable to wear. You don’t even know it’s there.

We like Philips Lifeline. We had a different company, but they didn’t have the fall detection on it then the insurance called because my mother has had so many falls. They offered us the Philips Lifeline. They’re the same in terms of the response time and getting ahold of me, from the time she falls to the time that they get ahold of me or call for help, but Philips Lifeline picks up a lot of falls. Not all of them though. Sometimes my mother forgets that she even has it around her neck and I live four houses away from her. If I go home and she falls during that time and the device doesn't pick it up, she would have to wait until I come back. Still, this is working out beautifully, if it would just pick up a few more falls. My mother falls a lot, twice yesterday, and they call me within moments. Within moments, I’ll know it. It is one of the best things we’ve had.

I live alone and I don’t get around as well as I used to. My walk wasn't as good. I feel much more secure with the Philips Lifeline device. I’d hate to be without it and I’d recommend it.

I used the device three times last year in 2019 and I’m satisfied with it, but I don’t want to get deals saying that I owe twice of the month because I know that it isn't right. Last month, I got a letter from some place in Massachusetts and they were telling me that I was behind on my payment. I don’t know what was going on, but they were threatening to cut the service off. I told them they couldn't do that because I paid. I also didn’t understand why it was coming from some place in Massachusetts, but it was. They even sent me an envelope with a Philips Lifeline for me to pay right away or it would be cut off. I called them and I talked to the lady. I told her that I have never had a bounced check or a credit card problem. She was very nice, but she kept insisting that I needed to send a payment in.

When I was in the hospital, they wanted to put me in a nursing home. I had a Lifeline for my mother years ago and I said I would just as soon I have the Lifeline as a backup here. I’m alone in the house and I feel more secure having Lifeline. Also, the reps have been fine. A robocall goes out every once in a while saying that my Lifeline isn’t connected. The people who I call when I say I’m just checking are very nice. And I’m used to the device. When I first had it, I would swing and then I'll whack it against something and then they call me by mistake. But I don’t have that happen anymore. It is on my neck and I'm aware of it. They said it lasts two or three days but I'm pretty well going by a week before it needs to be recharged. I would recommend it to anybody.

I get a little sick sometimes and many nurses told me I needed to have a medical alert device in the house, and that was why I picked Philips. I have used it one time and it was good. When I mashed the button, it took about two minutes to get a response. They knew my name and everything about me. They asked me what was wrong, and I explained I was the problem. They sent me an ambulance and a doctor over here. They put me on a stretcher, took me to the hospital, waited on me and made sure I was all right, and I was very impressed with that. When you got that here, you won't be upset or nervous.

I'm 89 years old and I've been ill. I have AFib and had been in the hospital. I live alone and my daughters were concerned that I should have some kind of emergency contact. Philips Lifeline have been very serviceable. They're very courteous and they answered my questions. Occasionally, I set this thing off and I don't know why I do that. Maybe I press on my chest against something and it goes off. They contact me and I say, "I'm sorry. I messed up." My sister has a Philips Lifeline device too. She got it because I had it, and she's 93.

I'm on Edith's medical device responders. Her family thought it would be better for her to have a medical alert device so that if she fell, there would be somebody to respond. She has used it a couple of times and so far, her experiences have been very good. Philips's team is quick and she likes that she can get help fast if she needs it when she is alone.

I like Philips Lifeline very much. It’s good. I’ve fallen a couple of times, and I’ve gotten right back up. One time, I moved it so far down the stand and they came back and fixed it.

I was alone before and my daughter was very concerned. She encouraged me to get a Philips Lifeline, which I was able to through the insurance. They respond within two or three minutes. I’m a little concerned about that. God forbid if there is an emergency, who knows if that two or three-minute wait is life-threatening. But as long as they respond whenever I needed, that’s all my concern.

I've had Philips now for several years and I am most pleased with it. By the end of the month, I am going to be moving with my sister who lives in Georgia and they have a good-sized house. I don't wanna be way in the back and fall and not have anyone know. I would very much like to take it with me. I have her address and phone number and as the time gets closer, my plan is to call Philips on the number that I have and give them all the information. We need to get landline down there and once we do, I trust my sister's husband can hook up the device to the landline.

I’m 91 and I live alone, which was why my kids ordered Philips Lifeline for me. I’ve used it several times and the Philips team was right there as soon as I pushed the button.

My mother is 95 years old and has macular degeneration. She started being blind and was falling. My brother got this alert for her. Since having her lifeline, she felt safer at home that if something happens, then Emergency could come. Otherwise, she wouldn't be able to get to the phone and call Emergency. Whenever she fell, she pressed the button and they were calling and then sent Emergency. It's very good because the responders call at first. They don't send the Emergency right away. They call to check whether the person's okay and try to communicate with the person. When the person doesn't respond, they call somebody else that is on the list that can go and check on her and then they send Emergency. It really works. My mother was visiting here and I had to go out of town. Then, she fell. They called the neighbor and the neighbor came and helped her up. Emergency wasn't needed.

I fell and broke my hip, so I got a medical alert device. Initially, when I got it, I had a wristband and it had no cover on it, so I bump it at things and it would go off. The Lifeline people would then come out quickly. Same as always. Now, I have a neck one. I just wear it on my neck and ignore it.

My children got me a Philips Lifeline as I have been falling. I trust the device. I feel secure that when I need help, their team is right there for me. It doesn't take them any time to answer my call. Even if I fall and I don't need help, they're still there to support me. I've fallen several times and I've had to have them assist me. While they've never come out, they've called my son. That time when I broke my hip, it didn't take them very long to get in touch with him and to get help. I'm satisfied with my Philips. If other people are in my shape, this is a good thing to have. They would have more security knowing that they have somebody to back them up.

When I use the Philips Lifeline device, it works out very well. I fell a couple of times. I used it and I always got connected. My daughter got this for me and I will try to remember to test it once in a while.

My mother had Philips Lifeline before I did, so I heard all about the great things it was for. She passed away and I took over hers. I fell more than once and I didn’t have to wait. It was great having that convenience right there so I could push the button then the EMT guys would come out. They would ask a question, and they would be here. It was terrific.

Milton's Philips device went off a couple of times, and the police kicked the door in. One time, it went off. He, in some kind of way, bumped it. We weren’t home. We were in Richardson at the doctor’s office. And when we came home, the door was kicked open. They tried to come through the window the first time. A couple of weeks ago, we didn’t even realize that the thing was going off. It said reset, and I pushed the reset button because he knocked it again. All of a sudden, the paramedics came out here. They had masks and gloves. They were ready to roll.

I’m 82 years old, I live by myself and I’m on a walker. Wearing the Philips Lifeline device has been very comfortable. I've been testing it and the team responds right away. The people have been really good.

My daughter purchased a Philips Lifeline for me. I'm 89 years old and on dialysis. When you get that old, you just have a lot of discrepancies. I have pushed my Lifeline four times since I've had it and it has been very reliable. I've always been able to summon the paramedics if I needed them. I'm quite satisfied with their response time. They always get here very quickly and the oral response is very prompt and loud enough that I can hear it anywhere in my apartment. It's just been great.

I like having Philips Lifeline. I got older and my balance wasn’t as good as it used to be. I’m on a walker and I feel more secure having Philips because I know that somebody’s gonna answer. Their reps have all been very nice.

Marjorie is 91 and I thought that she had to have something. We went with Lifeline. She showers with it and wears it all the time. She wears it around her neck and it’s been working good except for yesterday. They called here and said that things were not working. They gave me a number to call and I did. I also did what they asked me to do with it, and they are going to send over a new one that she presses in case of a fall. The battery was way down, but the lady said it would be three to five days before we would get it, then we send the other one back. Still, she said she likes it.

My husband developed a number of health problems and his mobility was limited. We felt that if I wasn’t home, he would have the Philips Lifeline. He passed away on March 20th. I'm 77 years old and am old enough that I’m going to keep the device. Although I’m still mobile and I don't have any really serious health problems, it just seems like it might be a good idea like if I were to fall down the stairs.

I had a stroke and Philips Lifeline went along with my home healthcare. It’s been okay with me. It’s been pushed when it wasn’t supposed to be like when I had stumbled out in the yard and the response was good. When I got back into the house, the machine was asking questions, but I was okay.

I'm satisfied with it. Everything has been good with it so far.

When I got out of the hospital, my sons decided that I needed a medical alert device. My wife wears hers and she has no problem with it. Philips Lifeline is doing fine.

I don't like my Philips Lifeline, but I've been using it for a long time now. -- I got to have some way to summon help when I need it. It’s too confining to my property. I can’t get out and go even a block away, so I can’t have any exercise at all. It has been pushed a few times accidentally, and one time, I ended up calling my daughter. They had a mix-up on the phone calls and I got confused on them. The ambulance came and I was not wanting to go to the hospital at all that day. Then, I ended up with ambulances from two different places here, and it was a mess. I can’t say that it is not worthwhile because I can see how it can be, but it has been a pain in the neck. They need to figure some way where I can talk with whoever is on there answering that day.

The first Lifeline device that my husband had would go off really easy if he bends over or something. They sent him another one and it seems like it works fine when he wears it. But this one doesn't travel as far as the first one did. Also, I called in to see if they had any kind of a tracking system to put on him because he started getting lost. At the time, they wouldn’t be able to get it because it comes from China. We just got something and got it on our telephone to watch it.

Our daughters wanted us to have something because my wife fell down about a month before we got it. We got Philips Lifeline in January and my wife wears it. She says the device is all right and she usually takes it off when she takes a bath. It went off a couple of times before and they were very responsive.

I could fall so I got a Philips Lifeline. The representatives have been very courteous. I feel safer with the device. It's a sense of security since I live alone. However, I would like to be able to directly call 911 rather than going through a middleman.

My husband purchased Philips Lifeline for me and I wear it every day. It's comfortable and everything is fine.

My experience with Philips has been good. We had to test it a couple of days ago and everything was fine. They check up on me on a monthly basis and I've had no reason to use it the whole nine yards, which is good too.

I have MS and I’m a little unsteady. I had fallen several times. I have the Philips Lifeline and although I don’t use it very often, it’s so nice to have when I do. The most recent time I used it was when I had not been feeling too well the night before and I got up that morning and I was not feeling well at all. My pills are in my kitchen. I got out of bed and I started walking towards the kitchen. The closer I got to the kitchen, the closer I got to the floor. I was not gonna make it and sure enough, I got to the kitchen and I hit the floor.

I’m very satisfied with Philips Lifeline. I have it on all the time and I haven't had any problems with it.

My mother-in-law wears her Lifeline and everything seems to be working. She has bumped it a few times on accident and they've called, which is good because that's what it's for.

It feels secure wearing Philips Lifeline device. I had to use it once and response time was fine. When I goof, they representatives are good. Others should go ahead and get this device. There's nothing wrong with it.

My wife died and I’m alone. I’m 92 years old, so I thought I needed something and I better get it. I researched, called several different agencies that handled medical alert devices, and I thought that Philips Lifeline was the best. I’ve fallen a couple times and didn't get hurt. I told Philips Lifeline that I didn't need an ambulance, but they knew that I had fallen. I’ve also used it to go to the hospital once with two broken legs and a couple other times. I’ve had nothing but good experiences with their company. When I fell, they came very shortly and I didn't try to get up. I knew my legs were broken. I was in the house and I just laid there till they arrived. The fireman who came had called them and got the password or numbers to the lock that I had hanging on the back of the garage door and he got in. I looked up and, suddenly, he was there. He was good.

I was having problems with the generator, phone, electricity lines and all those other baloney. The electrical company that I had had done some work, and we moved some equipment around. Evidently, they were using the wrong cables and hooked it up incorrectly so when the power went out and the generator came on, it was doing something to both the Lifeline and the phone. I had to have somebody come in to fix the phone and somebody come in to fix the Lifeline, and I was going back and forth. I called so many times telling the telephone people, "I have a senior citizen who is disabled and has mental cognition issues. I have to have the Lifeline work. It's life or death."

I feel better having the Lifeline because I’m by myself. It makes me think that I have something that I can alert someone immediately. It makes me feel safer when I know it’s there.

I had to go to the doctor in Marshfield and she told me about Philips Lifeline. I slept and slept, then I got it. I've used it for 20 years and everyone is nice. It’s good.

I have a Parkinson’s Disease and also a heart problem. My doctor in the hospital kinda notified my insurance. I got a Philips Lifeline and it's been very good. I've used it several times and I've had very good luck with the response I've got. Also, the device is very comfortable.

My mother is 95 years old and living in her own home. Somebody I knew was using Philips Lifeline and recommended it. My brother and I thought that it was something she needed to have. Philips Lifeline has always been very kind.

My son set up my Philips Lifeline for me. He doesn't live here close to me so he did it more for my protection. I accidentally nudged the device in the very beginning. I didn't realize it until I saw see the responders at the door. It's very good.

I like the device very much. They’re working very good. Once in a while, I hit it by mistake and I know it works. The response is very quick too. The one I had before, I had to wait a lot longer. Now, I’m very happy with Philips Lifeline. I would recommend them to anybody and I have. It’s worth it.

The first Philips Lifeline that I had was just the pendant that you wear. It was operated off of a cell service. The one I currently have now replaced that one. The unit I have is only for when I'm at home. If I was to go outside or be at the store, they don’t have service. I spend most of my time at home though and knowing that I just have to press the button and I have help if needed, gives me a really good sense of security. I have a pacemaker and a history of stroke, and also I have an arthritic condition that makes it difficult for me to move. My biggest concern was if I fall, I wouldn’t be able to get up. I have not needed it with the exception of when I get a call, they ask me to test the system. However, it is a valuable service.

My mother has Parkinson's disease and a certain amount of dementia that goes with that. We began using PACE in Richmond, and that's my mother's provider. They use Philips Lifeline so we switched at their request. The device works the way it's supposed to. It's nice to have something here if we're not at home. There's not that big of a need for it but it's there just in case.

I'm 102 years old. My children decided that a Philips Lifeline would be safe for me to have. When my device comes on, things are always good with Philips' reps. I've had a couple of mistaken calls when the device hit my kitchen table and somebody came out to see if I'm okay. The EMTs and the guys who arrive are usually pretty good.

I have Philips around my neck in case I fall. I asked the other one to be taken away and what I'm wearing is black and on top is a white setting to keep it there. I use it constantly and I feel that it's a help. I have that trust in it that even though I haven't used it, I feel that I have something near me that I can use. I'm very satisfied and I'm hoping that if I hit it, it works.

Philips Lifeline is handy. It's a lot safer too. I've used it one time when I was out in the yard and I fell. I have weak legs and I fall easy. The device worked on its own, and considering how far out in the country I am, the people were fast in getting out here. They helped me. When my device was worn out, I sent it back and I've had the one on a string for over a year now.

I'm 96 years old and I live by myself. I’ve had my Lifeline for about three years and it's working okay. I’ve used it when I was experiencing shortness of breath and when I fell, which happened a couple of times. It didn't take long for somebody to come out to me. They were very quick and they were very nice people. I’m very satisfied.

I had another brand of medical alert device to begin with, but my insurance company came in and wanted me to use theirs. They used Philips Lifeline, so I used that. So far, I haven't had to use it. But every time I've checked it, it's done good. I'm satisfied with it.

If you're of age, Philips Lifeline is a good system. I have it because of my age and I've not had any problem with it. I feel safer and closer to the phone. I feel like I could get help quicker too. I am a nurse, so I understand all of that.

I'm 93 years old. I'm not as steady on my feet as I have been and I had a couple of falls. I feel secure having Philips Lifeline. Also, everyone has been very helpful.

I'm happy with my device so far. My daughter bought it because I fall and I've used it several times. It's good.

I was told by the doctors that I needed a medical alert device. One time, I lost my Lifeline and then I called for another one. I needed to get a refund because I had to pay $50 extra in order to get the new one. They said if I found the old one, then I would get a refund and it took a while. Other than that, it's all good.

I’m 90 years old and I’m by myself all day. I wear my Philips Lifeline everyday. I got it around my neck. I feel safer. The first couple of years, I must have had 20 calls and they were right here. They were fast.

I have vertigo and I've had Philips Lifeline for three years in case I needed it. My daughter wanted me to use it because I live by myself.

I lived by myself and I wanted to be able to call in an emergency. I got the Lifeline and used it when I had fallen. The last time I used it, the police came. They were pretty quick. I have since moved to a retirement center. I've had the Lifeline for years and it's easy to use. The only defect is that it doesn’t go any further than the inside of the home.

I’ve used my medical alert device several times and they come quick. I’ve fallen about seven times and I’d get hurt every time I’d fall. I live by myself and they saved my life.

I wear my device all the time and I have had some problems. It goes off a lot of times when I’m in bed, if I turn over. Sometimes, it gets stuck between my breasts and it goes off as well. I fell recently, and I can’t get up off the floor. I got ahold of my son and how I got to a phone, I will never know. I’m on **, and I bled. I had to replace three rooms of carpeting. They said there was nothing wrong with me. My medical alert device never went off and the company didn’t call my neighbor or my son. I asked if they reset my device and I couldn’t get any place with them. They left town, and I called down and told them good riddance. That's how dissatisfied I am.

I don't use Philips Lifeline very often, but when I do, it’s excellent. When I tripped in the yard and I fell under the bushes, I couldn’t talk to anybody, but I was close enough to the machine so that I could push the button. The first thing they did was to call my neighbor next door and said to see how I was doing. He came over instantly, which was wonderful. As soon as he got me up, I went in the house and called. I was safe. That was the kind of service I got from them and I’m so happy. In the beginning, they used to say that I have to call in once a month. But after a few years, I stopped. There was no need to call in and tell them that my machine was good.