Lifeline Reviews

My mom has dementia and we got a Philips Lifeline for her based on a referral. She wears it around her neck and she likes it. We've tested the device and Philips' response time, as well as our interactions with them, have been very good.

I wear my Philips Lifeline device around my neck and I don't have any difficulty with it. It makes me feel good having the service. I would recommend it.

I had open heart surgery and stems put in several times, and I was doing well. I got the button from Philips Lifeline. After I got it, I fell three times. The response time wasn’t really good when I hit the button the first time. I live about three blocks from a hospital and my daughter drove all the way from Madison and she beat the response team here. I hurt my back badly on the concrete. The response team got me up when they arrived and got me going. Then when I fell on the same identical spot on the den, I busted my elbow and I couldn’t get up and again they got came and got me up out of the floor. The lady was here within five or 10 minutes from the time I pushed the button. They were here both times and they did good after the first time.

I used to fall sometimes so I got a medical alert device and I wear my necklace all the time. If I fall, Philips Lifeline calls people and they usually come and help me right away. I feel like it's a safety and I have recommended it as well.

I fall now and then. My neighbor had Philips Lifeline and it worked fine for her. So, I got it. One time, I fell and they answered. I also fell on the ice by the garage away from the house and they still answered. They have always been good to answer it right away. Having it has made all the difference in the world because I live all by myself and I need that extra help.

I've had some health issues. I've had blackouts and fallen several times. Last time I was in the hospital, they called it mini strokes. I've had the Philips Lifeline for several years and my son insists on it because he's the one who got it going. But I am dissatisfied with it and it just hangs on the bed post. I wore it real faithfully but it made my neck breakout around. Plus I have CenturyLink Xfinity and because my phone service went bad, I don't get anything on the Philips Lifeline. They sent us another one at one point because we weren't getting any of the use out of it like we should. We returned the other one but the new one looked worse than the one that I sent back. It looked old. All in all, I'm not happy with my Philips Lifeline. It's not worth what I'm supposed to be getting out of it.

My husband had the Lifeline and when he passed away in 2011, my kids thought it would be a good idea if I just keep it. I feel secure if I wear it at night. Most of the time, I take it off in the daytime. If I had an emergency in the middle of the night, I’ve got two daughters on the list and one of them lives about five minutes away. My device has gone off accidentally. I’ve touched it a couple of times and set it off, and their response time was okay.

Philips Lifeline was offered to me when I got out of the hospital and out of rehab. It was explained to me and I signed up. I’ve had it for a year and I've never had to use it but I press it to make sure it’s working. It makes me feels safe. If I were to fall, they will detect it if I can’t push the button but I have it there to push. There was one time when I was in my bedroom straightening it out since it was tangled and it started talking to me. I must have hit it by mistake. I said, “Everything is fine,“ and then, they reset it. They were nice and responded right away. I wear the button around my neck and I’m comfortable with it.

I live in a community way up on the mountain and when I had to put my husband in a nursing home, it frightened my brother that I was living way up here. He told me to get one of those buttons and a friend of mine had Philips, so I got information from her. I got my first button which did not detect a fall and my son got concerned and asked who would know if I ever fell. I upgraded my button and I now have the kind that detects when I fall. I have the one that goes around my neck and I turned the button to my body to try to keep it from going off when I'm busy.

After a couple of months' use I started having problems with the data downloading on my phone app. Then I have to go into the doctor to download the sd card. When I asked why they couldn't download the DATA through the modem the answer from them was, "It's normal for this device not to download after a while," very nonchalantly. It kind of defeats the purpose for a modem. Also louder than my RES-MED unit.

I live by myself. I can’t go on my own anywhere and I was having a problem with falling. I knew I needed some help, so I got a Philips Lifeline medical alert device. The representatives asked me about my relatives and whom to call. I have used the alert device at different times and they sent people to pick me up. I've fallen a couple of times. The last time I used the service, I was feeling dizzy and I wasn’t feeling good, so I pushed the help button and told the Philips Lifeline team what was happening. At first, they were taking me to Bedford Hospital, but then they stopped at a parking lot and got a helicopter to take me to Altoona instead because they said my heart rate was going up and down. When I got down there, they said I was in a heart and kidney failure. But I got better. I live in an apartment building and there are 45 people living here. I have already recommended Philips Lifeline to the people in my building.

My mother had fallen once and we were concerned that we wanted to make sure what was going on because she lives alone. Philips Lifeline makes her and us feel more secure. But we had one episode where she had fallen and it didn’t trigger the device. That was an issue. But it was low on battery and Philips Lifeline sent her a new one. And other than that, the response time is very quick. I've recommended Philips Lifeline as the daughter of a user and also as a social worker in a hospital.

I had an operation on my hips and we decided it was best if we got something that somebody might hear if I fell. When we bought the Philips Lifeline though, we didn’t realize it was just for in the house. That is our only big disappointment. This was not made clear and we didn’t ask enough questions. I wear it all the time but the string it's on gets very dirty so I wish it was easier to clean. But other than that, there’s no problem. Once in a while, it gets in the way and it presses on something in the bed and they call me. But that is good. The response is very quick and the people I've dealt with have been very nice. We live in the country and when we needed help once or twice, we just pushed that and somebody came.

I had fallen so I got a medical alert device and I chose Philips Lifeline. I've had for about two years. I fell in the garden one time and a firetruck, an EMT, and the police went by. I waved because I knew they were going to somebody who had fallen down. Then, I was heading back into the garden and the fireman looks at me and confirmed if it was me. He asked why I waved to them and I said, “Because I’m a friendly person,” at which point he got serious. The firemen are not really great around here.

Our son and daughter got the Philips Lifeline for us and we’re satisfied with it. We have used it in case of an emergency and the response time is very quick.

My mother-in-law was living in her house by herself at an advanced age so we were concerned. When we moved her to our house, we brought the Philips Lifeline system with us. We chose Philips because of the automatic notice for falls because she is a fall risk. She has it around her neck and looks like a silk string. The device gives me peace of mind knowing that when I don't have eyes on her, I will be alerted if something happens. She had accidentally hit it, and the Philips team took care of it immediately. She also has pushed the button purposely a couple of times when she had fallen, and Philips' reps automatically contacted us. Their voice was reassuring and I couldn't tell how great that was to have them ask us if we need something. I have recommended them to others.

I was at my wife’s grave and I got hit in the head with a tree lamp. I spent a month in the hospital, a month in the nursing home and a month in rehab. The nursing home tested me and they said I’m a fall risk so I needed a medical alert device. I’ve got Philips Lifeline on and I wear it. One time they called me at two in the morning as I must have activated it. Another time, they said I dropped it when I bent over. They were friendly and helpful. However, I paid a little over $1,000 for it and it's no good outside the house. Some other things seemed cheaper and with an outside button.

I can't breathe that good. When I get up in the morning, I'm short of breath. I got a Philips Lifeline and I wear it all the time. It's helping me out a little bit. When I fell down and couldn't get up, I pressed the button and they helped me out. The response time was good. I'm satisfied with Philips Lifeline.

I’m in the home with my wife alone, and she can’t get up and help me. My two kids worry about me falling so they got me the Philips Lifeline device and they’re paying for it. I still worry because my balance is not too good. So, I gotta be careful so that I don’t fall. Nevertheless, the Philips Lifeline device makes me feel like if I fall, I can get help anytime I want to. The device is excellent and I wear it all the time. I know it works because it has kicked in a couple of times by mistake, and they mentioned my name when I answered it. They got right on it and responded within a few minutes. There were a couple of times that I fell in the garage and I had a trouble getting up, and they helped me. The Philips Lifeline device is handy.

I like the fact that Philips LifeLine has the GPS that you could do with the button and you don’t have to have that put into your home. I travel and when I'm out, the device would go with me. So, I went with Philips LifeLine. I’ve had the medical alert device for several years now because I've had medical problems in the past and it was suggested that I get one. Also, I wasn’t with my ex-husband and the occupants that went on, so I have the device for safety reasons as well. I should have it because I can easily press something and it may stop some of the escalations that I could have. And if it didn’t, there is help coming that I can’t stop.

Virginia's Philips Lifeline device is working very well. She's an elderly and since having the device, it makes her feel fine. The device is not really big. She has it on her every day and night, and she's been able to use it when she needs it.

I have trouble and my kids got me a Philips Lifeline device to be on the safe side. The device has gone off and Lifeline's response time was okay. It's only heard in one room though, and I wish it could be heard in all other rooms.

After I slipped in the tub, my daughter told me that I had to get a medical alert device. She then got me one from Philips Lifeline. I have the unit around my neck and it's nice to wear. If I need help, I know how to get it quickly. Last week, I was taking off my clothes and my unit got tangled with my clothes. It fell on the floor and it went off. Philips Lifeline's response time was pretty fast and I've had really nice interactions with their team.

I'm having trouble with my legs walking so I got a Philips Lifeline medical alert device. I wear the unit around my neck and I put it down in my blouse so that it doesn't hang out and get in the way whenever I stoop over. I've used the device once and Philips Lifeline's response time was okay.

My patient owns a Philips LifeLine medical alert device just in case of an emergency. She wears it around her neck and she feels comfortable with it.

We thought it was a good idea for my husband and I to get a medical alert device because my husband is on hospice. I keep the Philips Lifeline device on all night. I had one around my neck and my husband does, too, and we both had false alarms. Somebody came in and it was just that I was bending over but it was good to know that somebody’s there watching over us. I’m satisfied with Philips Lifeline and I would recommend them to a friend.

I had a knee replacement and I wanted to make sure that I wouldn’t be falling. I've had Philips Lifeline for a long time and I feel secure with it. If I need it and if I feel I'm gonna fall, it's right here where I can use it. Also, the reps would ask me about it and one time, they had to send a new one out. I would tell anyone who asks that Philips Lifeline was good and if they feel the need to have it, then it would be good to have one.

I got a medical alert device considering that I live alone, and in case I should fall, I had to have somebody to help me. I have Philips Lifeline, and I recently fell into a chair and got called. Their response was soon enough and they were friendly. They wanted to make sure I didn’t fall and hurt myself. I really didn’t, and it was okay. But I’m glad they called.

I'm all alone and I'm getting older. I wanted something in place if I needed help and couldn't reach anyone. I got Philips Lifeline and I've had nothing but good experience with it. I've never had to use it, but I have set it off accidentally and they've always come right on really quickly. There was one time when I was in the shower and I heard something. When I came out, everything was quiet. The EMTs then were driving in the driveway and they came to the door wanting to know if I needed help. I said no. The Lifeline had called them and that was what I heard but didn't realize it. They were really glad that nothing was wrong, but I kinda felt bad that I hadn't heard everything as I could have stopped it. I wear the device when I'm in the house. I mind it sometimes at night because I'm a restless sleeper and I turn in and twist in. But, it's not anything really bad. It's just once in a while. I'm satisfied with Philips Lifeline.

I fall some, I had trouble with being dizzy and my great grandson insisted a medical alert device was something I needed. He’s very sweet about things so I said, “I’ll give it a try” and I’m glad I did. I called several different companies and I liked the answers I got from Philips. The first time I realized what the device was, I fell and I blacked out because when I came to, the paramedics were here and I said, “I didn’t call you guys.” Then one of them said, “Yes, you did,” and then he told me that even if I can’t punch the button, my system goes off if I need help.

I had an experience where I fainted and fell, and I was home by myself. Luckily, I woke up and was able to get up. I called my son, and he took me to be checked over. I thought it might be to my advantage to have a medical alert device around my neck because I live alone. Wearing the Philips Lifeline device is not bad as I hardly know it's there. I haven't had any problems with it.

My mother is elderly and she lives alone. We heard about a family friend who did not have the first alert and was taken seriously injured from it. So my mother feels better that she has the Philips Lifeline now. Unfortunately, once in a while, we do hit it off on accident. We wait for the call to come in to say that it was hit accidentally but lately, I'm noticing that it's taking a couple of minutes longer. We also have a little bit of an issue with it right now. We're dealing with an abrasion because the button is stuck to my mother's skin on her chest. But other than those, we're okay. The people we talked to there were very kind.

I've had Philips Lifeline for two years now and it has been very helpful. I am living alone and I have medical emergencies, and my daughter got me the device. I wear it as a necklace and I sleep with it at night. I feel safe having it because I can get in touch with somebody immediately. Once, I accidentally hit the button and everybody came on right away and they were very nice and helpful.

Philips Lifeline has done their job and been there whenever I've needed it. I wear it around my neck and it is tolerable. It doesn't really bother me. It's also very easy to use. I’ve used the button on several occasions and the team has been excellent whenever they've responded. There were only two times that I had to wait very long. They responded and said that someone would be right with me but it took a little bit longer than I expected. I was in no state of extreme emergency though. I was just sitting on the floor and couldn’t get up. All in all, I feel very secure having Philips Lifeline. I have recommended them to others as well and those people have gotten it.

I have cancer and when I first went on chemo, I wasn't sure how it was gonna affect me. I live alone and I'm glad I have Philips. I accidentally set it off several times and the reps responded quickly. It's comfortable with a necklace and the one time I needed them, they got the help I needed.

I am a paying subscriber for approximately two years. I have discontinued my service due to their lack of response to my request to relocate my in-home unit and provide me with a wrist alert bracelet which would replace my pendant. I had a recent fall this weekend and due to a neck injury, I am unable to wear my pendant. (Shame on me) I contacted Phillips Lifeline to help me with my request, but I was informed because I subscribed with a local service league, I had to contact them for my service needs. I explained the local service league didn’t have the installer's schedule, therefore they could not help me with an appointment. Would Phillips help me instead? The answer was, no.

I fell and broke six ribs. I'm 84 years old and I live alone, and I thought I needed help like I did for the fall. I got Philips Lifeline and so far, so good. I wear the device on my chest and the only thing I don't like about it is that the thing it hangs on turns and it looks dirty. Then, I have an accident with it sometimes when I'm in the shower or in the tub and I start taking it off and laying it on the countertop. But they have been fine when they responded. So now, I feel safer.

My daughter got the Philips Lifeline for me because I have high blood pressure. I was passing out and I live alone, so she wanted something here that I could get help. I have used it several times and I’m very happy with it. My son has even used it. He lives with me and he used it when I had trouble to get a hold of the ambulance. One day when I was making the bed, I inadvertently hit the button. They answered almost immediately. I said I was sorry and that I hit the button when I was moving the bedding around. They said it was fine and that all they wanna know is if I was okay. When I assured them that I was, that was it. They’re very nice and very courteous. It worked out fine.

I live alone and my legs constantly give out. I have nerve damage on my left foot, and I’ve had nine back surgeries. My experience with Philips has been very good. I fall once or twice every two weeks, and they’ve been right there. I pushed the button and within five minutes, I had the paramedics here. Philips does what it’s supposed to do with no problem at all.

My son decided for me to get a medical alert device because I live in a nursing home and I had passed out on the floor here and stayed here for a day and a half before anybody found me. When I came back home, he got me the Philips Lifeline. I put it on in the morning and keep it on but I don’t sleep with it because I’m afraid I’ll set it off in my sleep, but I put it right beside me. I’ve been okay with it except that I accidentally set it off sometimes when I don’t intend to. Their team has called sometimes and our interactions have been okay. When I have my power went off here, they notified my son right away that my power was off. The Philips Lifeline works fine and it’s a good plan.

I had the Lifeline in my vicinity, which I wore in the house and around the area. I wear it in the bathroom, the tub, at night and everything else. I have a lockbox and my daughter who lives 40 minutes away has a key. My neighbors have a key as well. I felt very safe after the fall with the shower and I recently got the one for outside. Living alone and being an older woman who has had falls, Philips Lifeline has been wonderful and I’ve been with them for three years.

I've been with Philips Lifeline for several years now. My children got me the medical alert device after I had a heart attack. Also, I'm old. I wear the unit around my neck and I've gotten used to it. You wait a little bit for their team to respond, but everyone has always been very polite.

Philips Lifeline has been very quick to respond whenever I use their medical alert device. It was given to me when I was very ill and I've used it once. However, their team has already contacted me twice to ask me if I was alright - one time was because I sat down quickly on the toilet and the other time was because I plopped myself down on the bed instead of sitting. So both of those times, the device signaled that I have fallen. That reassures me that Philips Lifeline has attention and that they are helpful.

Ethel is 91 years old and we got her a medical alert device from Philips. It's not too heavy, but I think it's sort of irritating to be around the neck continuously. We're satisfied with Philips. It's valuable especially to someone who's living alone.

My mother fell twice and broke both hips. She had Home Health before. But we like Philips Lifeline and we decided to stay with them because they've been a lifesaver. My mother was gonna go somewhere and she fell on the garage They called and let me know that, even though she said she was okay and that she could get up. I came and checked on her anyway. She had left and went to the shop.

I was having a lot of heart problems and I’ve had two surgeries on my heart. I got the service from Philips Lifeline and the experience was fine. However, when I was trying to be active outside and when I would bend over, I would hit my alert button. So, I had to wear the pendant up near my throat rather than letting it dangle down. When I was picking up flowers, I was bumping it and a few times, I have barely gotten back to the house when I hear a recording that if they don’t hear from me, they were sending an ambulance. So, they were good for what I need and I don’t mind using their service at all. They were very good and always prompt. Philips Lifeline is great to have but I’m getting ready to send it back. I should have realized that I needed one where it can track me when I’m not at my house. I found out that I needed that GPS when I go to the grocery store or wherever.

My mother had a cardiac arrest last year and was in ICU for a week. She was in the hospital when it happened. She needs a medical alert device. She had a device with Humana that had a GPS with it. Humana changed to Lifeline. It does not have a GPS in it. I tried to set it up but it needed a landline. I called customer service & found out it could not be used with a VOIP service. They sent a new one but it took 2 weeks to get here. I set it up. It wants to set up a trial call. We pressed the button and the message said that the call is in progress. My mother called on the phone and waited and finally left a message. It has been 90 minutes AND WE ARE STILL WAITING TO HEAR BACK! If she had another cardiac arrest she would be DEAD. Is this the waiting that would happen if she pressed her button? This is ridiculous!

I had a major surgery and I am not going to be as mobile as I had been. So, I felt it was time to do something. I got a medical alert device from Philips, and I feel more secure. It helps me. Sometimes, I set it off by mistake while taking it off to put on some clothing. But its function has been great. There were a couple of times when I've fallen and it didn't go off, but they say I have to push the button. However, if you fall and hit your head and you're unconscious for a while, you can't push the button. I never can determine whether it's going to read it or not. So, that would be a drawback. Still, I have recommended Philips.

I am not able to breathe and that led me to need a medical alert device. Wearing the Philips Lifeline doesn't bother me and the communication with the Philips team is very satisfactory. I'm satisfied in my experience with them.

I have fallen and I live by myself so my son said it was time to get a medical alert. There weren't that many brands out there though. Since I had heard good reports about Philips Lifeline, I used them. As a matter of fact, a friend and my sister have both gotten one as well. I wear my Philips Lifeline around my neck and it's very much comfortable. I've also felt very safe since having it. It went off one day when I was taking a shower and the response time was great. Evidently, I had bent over too fast and it went off. I didn’t hear the phone ringing and they got everybody here.

My daughter went into Philips Lifeline and got a device for me five years ago. I wear it all the time, including every night when I go to bed. When I go out, I bring my telephone with me because the device stops at my house. I walk around the house and automatically just touch it, which goes off and rings.

My mom experienced falling so we got her a medical alert device. At the time I ordered, the Philips Lifeline device was the only one that automatically detected a fall. Our interactions with the their team has been fine. My mom has used the device several times and their response time has been good. She wears the device around her neck and she feels better having it.

I have both been satisfied and dissatisfied with Philips Lifeline. My children said that I needed a medical alert device. I saw Philips Lifeline in a magazine and I decided that it was good for me. However, when I needed a replacement, I had to go without it for a long time before it was replaced. Then considerably later, it started blinking. I called and asked about it. Philips Lifeline said that my battery was full and it would have to be replaced and that they would send one within a week, but it was much more than a week. But when I couldn’t get up, I pressed the button and they answered, called for help and didn't take them very long to get to me.

I've had Philips for many years. My son-in-law got it for me 'cause he knew I was a senior, and he felt it would be something great for me to have. One time, I dropped it and that caused to have the voice on the line come on. The team at Philips treated me great. It's a wonderful thing to have 'cause living alone, it's nice to know I've got that comfort.

I fell and broke my shoulder so I got a medical alert device. I heard Philips Lifeline was good and I went through the senior center to get it. The device is very comfortable and I like that. Also, I don’t worry so much about falling. I’m still very careful, but I don’t worry as much because now I know I can get help instantly. Once in a while, I’ll be in the shower and the alarm would go off and they would ask if I'm okay and I’m just fine. So, I have no problem with them. They responded very quickly. I really like that they have the booster, so they can make themselves louder and they can make my voice louder to them. So, we’re able to communicate. Philips Lifeline has a very fast response and the people who respond are very caring and very patient. The only thing I would like is for it to be able for me to go anywhere with it and still use it. I understand there is an upgrade, but I have a very cheap one that I am using now.

I had a stroke and sometimes, have problems walking. I appreciate having Philips Lifeline and I wear it always. It's good for security and confidence. Several times, I have pressed its button and I had great interactions with their team. They're always very prompt in helping me. They are very professional and courteous. Philips Lifeline is a good company.

The doctors think I had a stroke and I wanted to live alone, and my daughter insisted that I have something that I could keep in touch with people. With the Philips Lifeline, I feel like if something does happen, I will be in touch with somebody. The device is part of me now. I wear it 24 hours a day. I take showers with it, and I sleep with it. The team at Philips Lifeline is also very pleasant.

When I lived in Chicago, Philips Lifeline's reps came by and it was great. I now live in a facility that has their own medical alert device. If my cell phone goes out, then Philips goes out, and I’ve been meaning to look into that.

I've been with Philips Lifeline for quite some time. I needed a medical alert device due to my age. I wear it all the time everyday. When I woke up on the floor, I used my Lifeline, the team came immediately and they called my son. It was a very good experience.

Your company lied to me. My mother fell and broke her hip. Her button was lost in the emergency room. I called at the end of October to order a replacement. I was assured it would be sent within 2 business days. This proved to be false. Last week, Nov. 15th, I called again. I was told there had been a mixup, it had not been sent yet but for SURE she would receive it by Saturday, the 17th. Again, this was false. My mother received a call, assuring her it would be there by today. Again, false.

My children felt safer with us having a medical alert device and we got a Philips Lifeline. We have used it for an emergency. We called it and the reps were very good and prompt. We were very satisfied. We feel a little safer having the Philips Lifeline.

At the time I signed up with Philips, I was in my late 70's and I've had four knee replacements so there was a danger of my falling. I also have had an awful lot of arthritis so I've stayed with them. At this point, I feel that I don't really need it but I'm getting older now. I'm 87 so I probably should have something on my back because I'm a widow and I live by myself. It's just peace of mind. I test it regularly and the response time has been good.

My husband died and I stayed by myself all the time. My children were afraid I might fall and I couldn’t get up without anybody. So, we got a Philips Lifeline. Wearing it is aggravating sometimes but I’ve learned to deal with it, so it’s fine. They had to come out here one time to do something about the device and put another or something in here. I have also pressed the button a time or two. I’d be opening something then I’ve got a bad habit of holding them to me and I’d push the button. They would come on this thing and ask if I was all right. I'd tell them I was then the device would be reset. And sometimes, they would call. The device has done me good and it’d be nice to use if somebody was in a bad shape like I was at that time. It gives my children peace of mind, too.

I had a stroke in the year 2000 and I couldn't get up like that lady in the commercial. So, I got the Philips Lifeline and I wear it around my neck, but the necklace part is too thin. It's like wearing a string around my neck. Once, when I cut my leg with bottles of Carlsberg, I had to call and they were very good. They responded quickly and very politely. I was scared and I had some blood loss, but they stayed on the line and talked to me. I’m very happy with Philips Lifeline.

I’m 85 years old and I’m getting old. I have pine trees, and when I use the blower and getting around them when I work outside, there are roots that stick out from the ground. I can fall easily if I don’t watch my step, which I’ve learned. The Philips Lifeline detected itself when I fell. Their team came very quickly and responded. Had I hurt myself, I would’ve been properly taken care of, because the people were really efficient. I wear the device around my neck, one time it slipped out of my hand. They came on, and they were all flustered. Then when I finally found the right button to push, we were communicating. I told them that I'm okay. Now, I'm well pleased. It’s a good feeling to know that I have somebody that cares. This machine is almost like a person that is looking out for me. I live on my own and I wanted it this way though.

We’re in the thick of planning for the memorial for the person who used the Philips Lifeline. We appreciated having the service, particularly the fall alert ‘cause he had dementia and a hip break, so the fall alert ultimately became the operative item. It was recommended to me by somebody that was in the business who said that Lifeline was the biggest and best so that made sense.

I have heart trouble and I’m crippled. My sister got a medical alert device for me and she pays for it each month because I won’t be able to afford it on my own. I like my Philips Lifeline device and I'd tell someone to get one. It’s really good and I wear it like a necklace. Having it makes me feel better because I know I can use it and I feel more secure. The Philips Lifeline team is perfect as well. You can call in just for a test and you can call in when you need help.

My ward is unbalanced and wobbly on his feet. He's got the Philips Lifeline and we love it. We enjoy it and it's there when we need it. He doesn’t even know he has it on. The people at Philips give excellent service too. He has accidentally pushed the device plenty of times when sleeping and there's a response immediately.

I live alone and I had a mitral valve reconstruction surgery. I needed a medical alert device so that if I’m in trouble, I can get some help. I wear my Philips device around my neck. The string bothers me a little bit because I’m allergic to the metal pieces and they give me a little trouble once in a while, but it’s nothing that I can’t handle. Otherwise, I enjoy having my device. I had several false alarms due to the device being dropped and Philips gave a fairly good response. Their people were very nice.

My kids decided I needed a medical alert device because I lived alone. And the Philips Lifeline one works very good. The only time I take it off is when I'm getting ready to get into the shower. A lot of people say that's when you need it the most because more people fall in the shower. But I hang it up close to me where I can reach it in case I should fall. Other than that, it's no problem whatsoever. The only reason I don’t wear it is because I can't stand that wet cord around my neck. It irritates me. I don’t like the cord. It gets nasty-looking and I can't do anything about changing it.

Margaret is of an advanced age. Being a senior citizen who had also fallen, she needed a medical alert service and Philips Lifeline was the one we went with. In the very beginning, their reps were fine. They were responsive and things were working well. But in the past two years or so, it has not been the same type of service that we had gotten in the past. One of the big things had to do with the bad batch of pendants that they had as far as the fall detection went. And so, that caused a lot of issues. It was supposed to have the fall detection and they didn’t. The fall detection wasn’t working and they did not seem to make that very well known to their subscribers.

I was having a real hard time walking and standing up because I would fall all the time. And I’m home alone during the day. The final thing that broke the straw was the paramedics had come out to my house for the third time in one week, and they said they had to take me to the hospital. That was when I decided to have a Philips medical alert device. Since having the Philips device, I’m a little more comfortable doing things that I shouldn’t have been. I’ve accidentally pushed the device a couple of times and it wouldn't take long for the people from Philips to respond. They were perfect. They didn’t have panic in their voices and they were just calming.

I feel safer having the Lifeline. As a matter of fact, I stay here alone at night and I would not do that without it. If I fall, I can call them and then they can pick me up. I’ve had about four or five incidences and the Philips Lifeline is excellent. The response is very fast and they are so nice when they get here. One time, I rolled off the bed and hurt my shoulder so I couldn’t get back up. I called them to pick me up and I thought maybe they’d be mad at me, calling just for that. But you wouldn’t have known that it wasn’t for an emergency. And they were very gracious and nice. I was also lucky enough to get a bracelet, and I have not had it off since I first got it. I can get in the shower with it and I don’t even take it off when I got to the hospital.

I moved in San Valley and I had three-floor house and a stair. My children were afraid of me falling. I got the Philips Lifeline originally, then my son took over. With Philips, I know that if I fall, the call from the device would be picked up. In fact, I did fall once outside and fortunately, a neighbor just came in. I was outside so I didn't get to my son in time to tell him that everything was okay. That was the only disadvantage with what I have. It only works in a certain area around the house. It was set up to detect falls, basically, and I had fallen, so it had the lights on.

I had a stroke and my son said I should get Philips Lifeline. I wear it all the time and it doesn’t bother me. When the customer service representatives call, they ask if we're okay and we tell them.

My family is happy with the Philips Lifeline. I have this device since I fall quite often. I wear it around my neck and it gets in my belt sometimes ‘cause it’s quite long. Also, the string on it is getting quite dirty. The reps at Philips Lifeline were alert, but I had some issues with the device during the night. Several times, during the night, the people at Philips Lifeline called me on my phone and said my buzzer had gone off, and I don’t know how it did because I had never pushed it. It woke me up in the middle of the night, and then I had trouble going back to sleep. I got tired of that so I take the device off at night and lay it next to my bed. I put it on first thing every morning. Another thing was that I fell one time and it should have gone off but it didn’t. But I got up okay and everything was fine later on. I use the Philips Lifeline around the house because I’m not out very much but it’s okay. I’m happy with it.

I fell and I got a fire station about a half a dozen blocks from here. I’m 94 and I live by myself. I got the Philips Lifeline and it works fine. But it's not very comfortable wearing the device around my neck as it gets tangled up. Other than that, I feel safe with it. I just push the button and they come. They’re very pleasant too. The fireman and the paramedics who come are very polite. I usually buy a pound of coffee and a plateful of cookies every time they come. And as long as I get up on my feet, I'm fine. I’m very satisfied and happy with what I have from Philips. Their response time was very good. Once they called and my monitor thing was on top of my microwave in the kitchen which was a long way from the bathroom. I couldn't howl loud enough for them to hear me and the people came out.

My husband used to wear a Philips Lifeline around his neck. He had begun to fall a lot when he was at home. He would mash the device and they would send somebody out here. He was real pleased with it. All the people in customer service are really nice and courteous. My husband is in a nursing home now, but we're keeping the medical alert and keeping the payments up on it in case that I might need it one time later on. Philips Lifeline is fantastic and really nice to have. Everybody needs one when you get older.

I fell a couple times and my kids wanted me to get a medical alert device. My son picked up Philips Lifeline and I didn’t want it to begin with but I’m glad I got it. I wear it all the time now. I make sure to keep it up close to the front of me somewhere because I don’t lay on my back. I’ve had it go off once and I must’ve touched the button the wrong way. But I’ve also used it a couple of different times for emergencies. Whenever that happened, the response was pretty fast. But I used to be on the fire department myself so they know my address.

A lot of times, my mom falls. Even sometimes when we’re here, she’ll fall. Sometimes, she’s here by herself and she falls. We got her a Philips Lifeline device, and it works and fits wonderfully. We try to make her wear it everywhere she goes. It comes in handy. She had to use it for an emergency and the team at Philips got back to her fast. They’re a great team and I like their fast response. A lot of times, they contacted her thinking she fell, but she would just take it off or she may have dropped it. You will be in good hands with Philips. They do a great job.

My gynecologist was supposed to take me off a medication for bone density after five years, but she left me on it for 10 years. The machine does something to your jaw that makes your teeth more fragile. I’m 91 years old and I have fallen quite a bit. I wear my Philips device and I don’t even know it’s there. But I don't have the device on all the time because I have to go out. And even if I'm allowed to wear it in the shower and the bath, I don't that. There are times when I take it off and hang it over a doorknob.

I had a heart attack last April and my two daughters insisted for me to have a medical alert device. They decided on Philips Lifeline. I feel more secure now that I have it. I stick my button inside my bra so it doesn’t go back and forth. Every time I go to the washing machine, I must bend over the wrong way because that’s where it goes off most of the time. But I had never had to have an ambulance. I’m doing well. The Philips Lifeline team are wonderful. They respond very quickly. I've had a good experience overall.

My kids wanted me to have a medical alert device. I got a Philips Lifeline device and I use it when I'm within my own apartment. It does not cover outside. I ordered a cord one time and I got it fast. The only thing is the cord should be a little more comfortable. It’s not very comfortable to wear. It feels like it’s gonna cut my neck off. I wish they can do something to the cord. I accidentally hit the button when I first got my device, and I thought the whole city of Raleigh was at my door. The response was very quick.

I’m handicapped with arthritis. I use a cane to walk and I tend to fall from time to time. My bedrooms are upstairs and I have to come up and down the stairs. And I’m by myself a lot. I got a medical alert device to assure my children that if I do fall or get in trouble, I have help available. My daughter did the research and Philips Lifeline had the fall thing. If I fell and couldn’t push my button, there is something in the thing that alerts them that I'm on the ground. My daughter liked that and nobody else had it.

My Philips is always on at night. I got the device when I needed one and I’m glad it’s there. I'd recommend it to someone.

I wear my Philips Lifeline on my wrist and it's really good in terms of comfort. But it only covers around the house. It does not help me when I stand up in the mailbox and I was always thinking to have something that covers me a little more. On the other hand, I've pressed my Philips Lifeline lots of times and the response time has been good. The representatives I've spoken with have all been friendly as well. I recommend them.

My friends had Philips Lifeline and recommended it. I’m living by myself and decided it was a good idea. I don’t particularly like the cord. They interfere as far as my appearance. I don’t like seeing the cord. But I used the button once and they responded very quick.

My husband died and I had a stroke. I’m on oxygen and I can’t walk. I have to use a walker, so I got the Philips Lifeline medical alert device. I only use it when my daughter is not here. I have had a good sense of security since having the Philips Lifeline because I even sleep with it at night and I feel like if I press it, then somebody will come. It’s a necklace and it doesn’t bother me, however, it is really easy to hit the washing machine or something like that and then it goes off. At one time, I was really sick and I was outside. The device hit the tree and it went off. The Philips Lifeline team came down but I told them that the device hit the tree and I didn’t know it. Their response was really prompt.

I like my Philips device. Several times when I fell, they got to me right away. There was a case where they called me. I was in the kitchen and I had to scoot on the floor just so I could understand what they were saying. I don’t move well, and I can hardly walk now. But I’m safe with my Philips. If I need help, somebody can get here. It’s not bad having the device around my neck. But once in a while, I’m afraid that I wake up in the night and maybe it’s under my arm. But it hasn’t been pressed. I have Philips because of my age and I recommend them highly. I live out in the country by myself and the power goes off a lot, sometimes for several days. When my power was off for too long and the battery died, I was sent a whole new one. Everybody has been very nice.

I’m 90 years old now and I live alone and it’s a great comfort to know that I have the Philips Lifeline medical alert device around my neck in case of a problem. I have a daughter and a grandson that live close by and they are also very glad that I have this. I wear the medical device around my neck and it is very comfortable and not that heavy. I always have the device on and the only time I take it off is when I’m taking the shower, but I have it hung very close by, so I could pick it up in a second. I’m beginning to take it off at night. I put it right next to my night table, so I can reach it because recently, I must have pressed the button and the police came, and I don’t want that to happen again. I’m very thankful to have Philips Lifeline.

My husband has MS and he falls. We got a Philips Lifeline and he’s had it for many years. This way, I can leave the house for a while and if he falls, then it’s, “I’ve fallen and I can’t get up.” It has worked real well for us. I’m really happy with it. We've used it and Philips reps responded immediately upon pressing the button. They sent help. One particular time, he was trying to get help with me and I didn’t hear him and so he pushed the button. The Lifeline came on immediately and I said, “Wait a minute. I don’t know.” He didn’t have a bell to call me.

My daughter got me a Philips Lifeline device and I feel safe. I used the button in past and the response was very quick.

I wear my Philips device every day in the room, and everything is working with it. When I make the bed, sometimes I lean on my chest where it’s hanging and then I get a call from Philips. I’m living in a protected community, and if my son hadn’t insisted, I wouldn’t be using it but it’s a good idea. At a certain age, you have to be on your own. Even though you don’t use it, at least you know it’s there when you need it.

I'm doing okay with Philips Lifeline. This is my first one and it fits into my lifestyle okay because I'm old, and I'm living alone. If something should happen to me, I have something where I can call for help. Their customer service called me but I don’t feel it’s necessary that they go on asking me dumb questions. As long as it's working and I'm satisfied, that’s all that matters. It's necessary to get it and I would recommend it to a friend. They served and they were right there when I needed them. They came right on and I had no problem.

My wife had her Philips device for 4 years now and it has been all right. She's had a couple of falls since. Most of them, they picked up on. She fell one time and it didn't go off, and she had it accidentally go off a couple of times and they responded. Knowing that she has the device makes me feel more comfortable and I can go out once in a while. The thing about Philips is there are other cheaper devices that are good anywhere, whereas this one is only good inside the house, but, despite that, we’re happy with the device.

My daughter got me a Philips Lifeline and I like it. However, if I put it down somewhere, it'll cue me into the office. If I lay it down on the table when I go to bed, 9 times out 10 it'll come on. They'd say, "Hello. Have you fallen?" And I'd say, "No. Everything's fine." Other than that, I don't have any problems. Their reps are very nice. Sometimes, they're very quick to respond and sometimes I do three calls before I get them. I wear the device around my neck and I'm glad I have it because I have fallen and they were right there. I'm very satisfied with Philips Lifeline.

My experience with Philips Lifeline was very positive. I’ve been using it for several years now. Since I started using it, I'm much more relaxed and safer. I wear it all the time. I used it to call once and the response was positive. I remember having more company here, physically, than I ever had before. I also had police here. Philips Lifeline is good.

When I fell and broke my nose, my two sons said that was enough and they got the Philips Lifeline. They got the advice of the personnel director at one of our nursing homes. They asked her which one that they recommended and my sons gave the Philips Lifeline one to me. I've had it for about two years now and I have it on a string around my neck. At night, I put up my walker by my bed where I can reach the handle and the device is hanging on that handle. I never get out of bed to do anything without putting it on my neck. If I get up to go to the bathroom, I'll put it around my neck and go. I feel much safer. At least, I feel like I can get help if I need it. Every time I've punched it, accidentally or otherwise, they've always sent someone there. They got some help for me once when I fell. I know they are there for me.

I was smothering one time and we needed the ambulance then I had to go to the hospital. I live alone and I appreciate having Philips Lifeline. I was told to wear it day and night, and I just depend on it in case. Since I've gotten the device, it made a lot of difference to me. I've also spoken with the customer service and they do real good. If I needed a help, they helped. I would want other people to know I have Philips Lifeline. I have a little girl that comes in the morning and in the evening, and helps me with my food. She knows what it means to me.

I have my Philips device around my neck and I don’t even think of it. Everything seems okay. I’m 93 years old and I live alone. When I once had an emergency, the Philips reps were nice and their response was fine.

I’m in a religious community and they decided that I should get a Philips Lifeline. It fits okay when I wear it and I’m comfortable with it. Once when it was moved, I touched it and it went off accidentally. The response was very quick.

I had a bad accident where I had passed out and I was home by myself for a day and a half before my family discovered me. So, I got an emergency alert device. I’ve had my Philips device for four years. I wear it around my neck and sleep with it. It has accidentally gone off sometimes. The reps are very polite and concerned and they answer promptly. Having it makes me feel comfortable. I've suggested it to several friends.

I'm blind and I wanted to have a medical alert device to get some help if I have to and to stay safe if I'm alone in the apartment. So, I got a Philips Lifeline. One time, I fell and I didn't have the device around my neck. I was getting ready to open the water to take a shower and I remembered my wash cloth. I turned around quickly and I fell backward into the empty tub. I'm very lucky that I didn't hit my head and I sat there for 10 and a half hours. I thought that I should've had the Philips Lifeline around my neck. I waited for the woman who came to help me clean the apartment. It was unfortunate that I didn't have the device on, but it's a good thing to have.

I had a hip and knee replacement and needed a medical alert device in case I would fall. I got Philips Lifeline and it is really good. I like it and I feel safer with it. I accidentally touched the button one time, I was putting my dress on and they came. I'm satisfied with Philips Lifeline.

I'm in my 90s and I'm by myself. I fell twice and Philips Lifeline's team responded right away. Even when I go to bed and I touch it, they respond but I don’t need them. I feel safer with it because if something happens, I can get help. I live right across from the township building that has policemen and they’ll come right away. It's been a wonderful experience with Philips Lifeline and I recommend for anybody to use it. I have told a lot of people about it including my friends, and they are going to get it, too.

I keep my Philips Lifeline around my neck. It has kind of a silk-ish cord that's very comfortable. It's soft and nice. Also, I am very careful so I don’t bump into anything and try to not jar the device. I've had it for a long time and I’m very well satisfied with it. I feel comfortable just knowing it’s there. It really gives me a good feeling.

Philips Lifeline is one of the best things. Everybody who gets older should have one. If I travel, it’s always with me. It’s perfect for me and I’m very glad I have it.

Philips Lifeline gives us a good sense of security because every fall is detected, and there’s been a few. Their reps are also excellent.

My children gave me Philips Lifeline and with it, I feel safer. It's around my neck all the time, though sometimes it's uncomfortable. Their response one time was a 15-minute phone call and I was sleeping at the time, but they were very efficient. I recommend it to anyone and everyone.

I live alone so, I got a Philips Lifeline for my peace of mind and that my daughter doesn't have to worry if anything happens while I'm at home. Because in 2017, I didn't have a Lifeline and I had not felt good one evening, I went out to pick up my mail, and my neighbor found me on my driveway. I had a stroke and then I was in a nursing home for quite a while. So, right away, when I came home, I got a device that detects falls. The fall sensor feature helped me in July, because on a Sunday morning while I was getting my breakfast ready, I fell and the monitor came on and called my name. I didn't hear it. But when I didn't answer, they called 911. So overall, I would recommend them.

I’m afraid of falling and I live alone. Since having my Philips Lifeline medical alert device, I've felt like there was somebody watching. But I had a new one ordered because the old one was not working and something happened to it all of a sudden. I got the new one set up and it’s fine. But the device is heavy for me and it could have been a lighter pendant. I wish I did not have to wear it around my neck and I don’t like it because it bothers me. Apart from that, I’m very satisfied with Philips Lifeline. At times, the alarm went off when I picked up something from the floor and the Philips team always called and provided very good customer service.

I have been with Philips for four years and their reps have been very good. It's very important to me to have it that if I fall or need a medic, I wanna be able to press the button. Philips is a good company to go to if someone needs a medical alert device.

I live by myself. I’m 88 years old and my family wanted me to have a medical alert device. While I haven't had an emergency yet, I test my Philips Lifeline device every so often. Their response time was wonderful and the people I spoke to were very nice. I feel more secure with the device, which I wear around my neck. I have told my neighbor about Philips and she got one already.

My husband and I both have the Philips Lifeline medical alert device. We needed it since we were getting older and the family thought that we should have one. I wear my device around my neck and most of the time I don't even know that I have it on. The team at Philips has been so quick to respond. They've also been very knowledgeable and helpful. Since having the device, we've been feeling a little more secure. We have told our friends that they need to get one.

I live by myself so I got a medical alert device. Philips Lifeline has a direct line to the hospital that I go to and my experience with them has been good so far. I wear the device around my neck and I go everywhere with it. It's comfortable and I forget that I have it on. Since having it, I feel more secure. I've pushed my help button, both accidentally and when I had to use it, and the Philips Lifeline team answered right away.

My mother had a stroke, and her balance was affected a little bit - she's a little unsteady when she walks. She's sometimes alone and we wanted her to have a medical alert device for that reason. Her device from Philips Lifeline really helped because it saved her life a few times. When she's home alone, she wears it around her neck. Having that kind of security helped her. She's more at ease walking around and she's not so afraid because she knows that if she falls that someone will help her and call her. The Philips Lifeline team were very good. I used the device when I needed an ambulance, too. I pressed the button and they answered right away. They're very efficient, courteous and fast acting. They always have the ambulance here in less than five minutes. I'd tell other people about Philips Lifeline. It helps to have that extra security if you're home alone. It's almost like there's somebody with you.

Philips Lifeline's representatives have been good and their response time has been fine. When I fell and it didn’t go off, they sent me a new one. It is working better for me and they’ve also called me to see. Working with Philips has been so far, so good.

My husband had a medical alert device. It worked and I promised him that when he passed, I would take it. I’m old and I’m living alone so I should honor that promise. I wear my Philips Lifeline all the time. It doesn’t bother me at all and I’m totally unaware of it. After six years, it’s so much a part of you and you don’t even think about it. The only time I take it off is if I’m going out of town for an extended visit, then I leave it by the backdoor so that I can put it back on as soon as I come in the house.

I live alone and my daughter thought I should have a medical alert device. I have Philips Lifeline and I have it around my neck on a chain and it doesn’t bother me at all. It fits under my shirt. I feel safer that I have it because should I fall, somebody would be right in the device to see if I needed help. I also haven't had any problems with it, so I feel confident that I won't. I'm very satisfied with my Philips Lifeline and I recommend it to others.

I have walking problems and I've had the Philips Lifeline device for almost 10 years. It was recommended by a friend. It’s a safety measure and I know that I can get help when I need it. I’ve tested it and for a while, they were calling two or three times a month, but I did not appreciate that. I don’t need to be called all the time. I’m doing good right now. I have the device on my neck and I wear it all the time, even at night time because I don’t know when I'm gonna need it. Sometimes the string pinches where it goes together, though.

Customer service horrible. Waiting now for over 10 minutes after pushing help button and no response!!! Called customer service and no response after waiting for 30 minutes What kind of emergency alert system is that!! I want to cancel and can't even get anyone to answer the phone. No way to cancel on website???

My younger brother set the Philips Lifeline up when my mother fell. The device is comfortable and I got it so she can get it around her neck okay. I moved the communicator box from one room into the other room and I put a phone jack, so it's right in the center of the place. Sometimes, she accidentally buzzes it if she's leaning against the table or cutting vegetables, but Philips Lifeline is very good and very fast. No matter who I get, they're very nice and I've never had any problem with Philips.

My family decided that I should get a medical alert device and I got one from Philips Lifeline. It has made a whole lot of difference and my family feels confident because I have it. I'm connected with my house phone, and I can’t be too distanced from it. I could speak to it from wherever I am and get service.

My kids all wanted me to get a Philips Lifeline, so I did. I wear it in my shirt pocket when I go outside and do stuff, and in the house, I have it hanging on a doorknob close by. I was out raking one day last year, and the ambulance and the fire department came. I hit the button by accident, but they were understanding.

I live alone, and I have COPD. Sometimes I can’t breathe well and in having the Philips Lifeline, I feel very secure. But I’m thinking about cancelling it. I’m on a fixed income and there are others out there that’s cheaper. It was very nice dealing with the Philips Lifeline team on the phone though. When I press the button, they would always ask if I am in trouble or if I have fallen under. I would tell them I need somebody to help me breathe and they get right with it. One morning, I woke up and couldn't breathe. I pressed the button and an ambulance, with a fire truck, came and they got me stabilized in the hospital.

I've had my Philips Lifeline device for 10 years and my experience with it has been all right. I’m 94 and I have some problems with it. It goes off accidentally once in a while and I know the reason why, but it’s hard to prevent some of those accidental times it sets off. I found that I accidentally will set it off in bed. In the showers, I’d set it off while soaping up. So, I don’t wear it if I'm taking a shower or if I'm in bed. I'm supposed to be able to wear it but these accidental times it goes off, it’s a headache because I gotta run out and talk to them. I had two base units put in, one in my bedroom and another in my front room, so I can hear.

I have Parkinson's and I decided to get a medical alert device. With Philips Lifeline, I found that their reps are very efficient and polite. They tell me when they get my call through. Also, they stay on the line while I wait for help. Having the help button has given me a little more confidence. My device has served me well.

Philips Lifeline's medical alert device is very good. It serves its purpose and I'm very satisfied with it. My walking is bad and I couldn’t hear too well. So, I put it on and I have to wear it all the time. With it, I feel like somebody’s here watching and helping me. If I fall, they are right there to call me about what happened. Also, I've tested the device and Philips Lifeline got back to me good.

My daughter thought I should have a medical alert device as I'm old and I live alone. I got Philips Lifeline and I felt fine since. I wear it mostly at night and it gives me a feeling of security. I've used it for reasons that weren't emergencies and somebody came on the line right away. Everybody has always been very courteous and prompt and my experience with them has been fine.

I fell and my family felt that I might not have any help available if I fall. I then got a medical alert device in case of an emergency. It's from Philips Lifeline and I wear it around my neck.

My daughter is a pharmacist in a hospital. She said this Philips Lifeline was what was recommended by the hospitals. I live alone and I'm now 103 so she started it for me. I have everything at my convenience so I manage to take care of myself. I would tell others to use Philips Lifeline but this life alert seems to be more expensive than most of these other ones so one has to investigate others too.

I’m over 80 and I thought I should have a medical alert. I wear my Philips Lifeline device all the time and I forget it’s there. It had gone off different times and their reps asked me if I had fallen. I said I didn't know why it went off and they said they would just reset it. They did very well. Also when I was having some trouble with the device working more than it should have when I roll over in bed, they just sent me a new one. They’ve been terrific about that.

When I bought the house nine years ago, I brought my mother over to live with me. I was divorced so there was just the two of us but she passed away in two months after I moved in. I didn’t want to be alone. If I fall, I wouldn't have anybody to help me. So, I purchased a Philips Lifeline. I've had it for three years now. One time, I fell here in our TV room and the person came right on on the phone and asked me if I was all right. I said, “Just stay on the phone until I see if I can get up on the sofa.” I’m 74 so I had to try that. But I got up on the sofa fine, so that was all right. The rep was very nice.

I live alone so I wanted to have a medical alert device. I looked around and I liked Philips Lifeline. I just wish they would get something that I would be able to take in the car with me, or take a long distance from the house, instead of just depending on staying in the house and reaching it to get in contact with them. Other than that, I’ve had them for many years now and everybody at Philips Lifeline was perfectly fine. They’ve taken care of different little things that have come up as far as a new battery. They were right there for me. The device makes me feel better that I have somebody to call.

William has dementia and can easily slip, trip or fall before I came on as his caregiver. He and his wife uses Philips Lifeline. He wears his like a watch and the wife wears it as a necklace. The wife loves to be out amongst her plants. She is a walker who likes her freedom. She doesn't want caregivers to be always upon her. But when she comes outside by the pool, she would slip or fall so the device is good for her. And when they get a problem inside their elevator to go upstairs, the device comes in handy. Philips' staff has been great. There have been times during the overnight shift wherein they had to press the button because they had fallen, and Philips responded immediately which was quicker than trying to get to the telephone and dial 911. I’d get Philips Lifeline for all my clients.

I live alone, and I felt I’d be safer having Philips Lifeline. I wear my device all the time. The little string that goes in the back of the neck irritates my neck in the back. But other than that, it’s fine. There was one time when I got up in a hurry, and I ran into the kitchen and I fell. The Lifeline went off and then all of a sudden, it came in and said, “Do you need help?” So, I said, “Yeah, I fell and I can’t get up, but just a minute,” and I tried to reach upon my countertop to pull myself up but I couldn’t. So then, they called my daughter and her husband, and my son too. My daughter and her husband came. Her husband went to get the chair, put it over by the sink, and then I reached up on the sink, and between the two, they lift me up into the chair. I was happy I had the Lifeline. I advise anybody that lives alone to have a Lifeline.

My brother arranged for a Philips Lifeline after our mother had fallen. It’s like a necklace and she wears it everyday. She knows she can just press the button if she needs it and I'm more assured.

A couple of months ago, I stumbled and fell flat on my face on the cement. The children told me I needed to get a medical alert device, and so they got Philips Lifeline for me. My device is a unit that would go off if I fell and I've had good luck with it. I've been well-pleased. I wear my little button around my neck all the time, except when I go to town because it doesn’t pick up away from the house. I feel safer with it. When I realize I don’t have it, I have to go get it. I have stumbled a couple of times and Philips Lifeline's team has called to see if I was okay. They've been really nice. They want to be sure that nothing has happened before they hang up. They also called me and told me that something had happened to the device and that it was not picking up if I fell. They cut it back until they could get it fixed and I’m paying the lower price now. I have recommended Philips Lifeline to a lot of people.

I had a stroke and laid on the floor unconscious for three hours and if I had not had my cellphone with me, I don’t know how long I would have laid there. When I came to, I looked around for my cellphone and then I called 911. When I was at the hospital, someone came in and told me about the Philips Lifeline so I got one. I wear the Philips Lifeline device all the time. It’s comfortable and I don’t even know that it’s there. I take it off when I wash my hair though because the cord gets in my way. Also, I still drive but I don’t wear it out because it won’t work but I would like to have one that does work. Sometimes I press the button just to see if it’s still working and the response time is immediate. They come on and ask me first if I need help and I tell them that it’s just a test.

I fall so having Philips Lifeline gives me a sense of security especially when I'm bathing. The device has been very helpful and it's a relief that I had it available when I first had to use it. I have fallen at least twice and they have gotten help for me. Their reps were always very polite and the response time was very rapid. Overall, it's a good idea to have the Philips Lifeline device.

My husband had a kidney transplant, and then he had to get dialysis. There were times that I needed to go to the store and when he would fall, his life alert would detect that. He passed away in 2012 and I decided to get my own medical alert device because I moved. I got one from Philips Lifeline and I'm very satisfied. The device is comfortable to wear. It doesn’t cover me when I leave the house since it only covers three acres around me. So, I take the device off, put it in my purse and put it back on when I get back to the house.

Elida is a fall-risk because of the arthritis in her knees and her back issues. She and her family decided that it would be a best decision for her to get a Philips Lifeline and she had it when I first came aboard as her caregiver. I’ve been here for over four years now, so I know for a fact that her experience with it has been quite positive more than that period of time. With the device, Elida is more secure because it is so sensitive to the point where she doesn’t ever have to wonder if anyone will be alerted if she did get into trouble. I can run out for an errand and she always knows that she is in good hands. Also, I’ve been here with her on occasions where she slightly bumped the device by accident and I would hear the base and the person would ask if she needed assistance. Then I would go and tell them that she accidentally hit or pressed the button.

My family wished me to get a medical alert device and as recommended by my doctor, I got the Philips Lifeline. One time, when I was fixing to cook, I accidentally hit it and it went off. Their team called me and my experience with them was okay. I really don’t like having one but I wear it.

My mother is 97 years old and since having the Philips Lifeline, she has been feeling secure with it. The device is very reliable and it has been working really well. The response time and my experience in dealing with their team have been excellent too. I've recommended them to a friend.

I feel better having my Philips medical alert device. I'm healthy, but I thought it would be a safety device to have just in case. I'm 82 years old and I live alone. I called Philips Lifeline a couple of times just to test my device, and everyone was very polite. We also got Philips for my uncle for whom I was responsible, and he wore it all the time. He fell one time, and he pressed the button. By the time I got over to his place, which is about half a mile away, the police and ambulance were already there. It worked really fast. So we know it works.

My mother has had Philips Lifeline for a while now and she's used to wearing it. It has worked very well for us, and I’m pleased with what it does. We’ve had a couple falls where she’s rolled over on it and pressed the button, and it has worked every time. Then I'd call the rescue squad and they would show up. They have a good response time.

I needed a medical alert device, so people got me a Philips Lifeline. Since getting mine, I've enjoyed using it and I'm proud to do so. I've also had a good experience dealing with their team.

I've had two Philips Lifeline devices. However, I sent the original one back. It's connected with my Pace Maker and I can't use it in any place except here or my three-quarters of an acre lot. I was sleeping in my chair in the living room all night and the Philips Lifeline device kicked off. The lights were all out and I had a terrible time tying it double to get the telephone number undone. I had to call 911 to get it to stop. I didn't know how else to stop it and I didn't want the neighbor across the street to unlock the front door and come in and see what the matter with me was.

At my age, I wanted to have something on hand in case an emergency arose and the Philips Lifeline made me feel a little more secure. The device is very nice and I have it close to me in case I have to reach for it. Everything is going smoothly at the present time.

I had diabetes, high blood pressure and I kept falling. The doctor decided I needed a medical device and my daughter decided to get me one. I wear the Philips Lifeline device around my neck and I feel safer with it. I have fallen twice since I had it. One time, I pushed the button and people came in a reasonable time to help me. The other time, it went out and they detected it. Everybody at Philips Lifeline has been very helpful.

Philips Lifeline's response time was very good and the reps were very informative and polite. I wear the device on my neck. I push it to the back and to the shoulder blade area, and it is not in the way. But I take it off when I take my shower and have it within reach. I know I shouldn’t do that but often when I don’t take it off and it is bubbling around me, it goes off.

I am very pleased to have my Philips Lifeline. In 2002, I fell down a flight of steps and was unconscious at the bottom in the fetal position. Then, I went up the steps and I had blood coming from my head, with the imprint of the railing on my face and my arm was hanging. Within two minutes, the ambulance was there. My balance was so bad so now, I am wheelchair bound. There were also times when I have hit the button by accident. Their reps were so kind on the phone and they came through very quickly. Even if I told them that I touched or bumped the button accidentally, they didn’t get angry. They just told me that it was okay as long as I was alright.

I had sleep apnea which was running my blood pressure up and causing problems. I had a medical alert device that I wear around my wrist around the house and then I got one that I wear around my neck and I can go anywhere with it. My kids are very satisfied with Philips Lifeline because they know that if I fall, it will kick in. I also feel more secure with it because I'm on a rollator. One time, I locked myself out of the house and I was able to press the button and get someone to call the local sheriff’s department. They came and got me in the house again. My grandkids accidentally set it off and the Philips reps were very nice about it. Whenever I called them, they got me the help that I needed. But the device around my neck is heavy and I prefer to wear the wrist one around the house. I would also like to get them both on the same plan. But overall, I have been satisfied with Philips Lifeline.

I'm 100 years old and I live alone. I got a medical alert device from Philips Lifeline and it's working fine. I wear it all the time and I feel secure with it.

I was having heart troubles and I would spend a lot of time alone in the house because I’m retired. And then, when I fell, I had the button on to call my daughter and I called 911. It’s nice to know that the button is there and it can work if I’m thinking about it. However, my main problem is, if I had a problem with life-saving I would rather have one that doesn’t make any difference whether I’m home or away. Philips Lifeline has one that works like a phone and if you have a problem, you trigger it wherever you are and they know where you are. But that’s the only problem I have. A couple of times, it was out that they had to fix something. They changed it because they must have tested it somehow and thought it wasn't working. So, my worry was how long was I without it if it wasn't working.

So far, I feel okay about my Philips Lifeline. I sometimes press the button to see if everything’s okay and their response time is very good. However, I don’t want the device around my neck because it dangles and it almost choked me to death when I was sleeping. I woke up screaming and it took everything to get it off. I required one for my wrist in place of the thing that I tie around my nightgown. I’ve been asking for it for a long time but they never sent me one and I’m disappointed about it.

I’m 92 years old, I live alone and I have a need for a hip replacement. I also got two bones in one of my legs that are rubbing together so I hardly get around. My doctor said that I needed a Philips Lifeline and he was the one that got it for me. I haven’t had to use it but it’s mighty handy. I enjoy it. I keep it with me all the time and it works fine. I also carry it with me when I go to bed. If I fall or if I get hurt bad, I know there would be somebody here to help me get up. I used to fall a lot but I don’t fall as I used to because I don’t go outside. The only place I ever go is to church, to get my hair done and to the grocery store, and I’m glad I got the Philips Lifeline since I fall every once in a while. I even broke my fingers. I would advise anybody who lives alone, is old as I am and with bad health that they need to have a Philips Lifeline. So far, I’m satisfied and happy with mine.

I've had Philips Lifeline for several years now and I’m well-pleased with it. About five years ago, I fell and broke my hip. After my husband died, my children wouldn’t let me live by myself unless I get Philips Lifeline. I wear it around my neck 24/7, but it’s only good in my yard and house. Sometimes, in bed, I’d turn over on it, it’d go off and I’d have to apologize to them. Two weeks ago, I didn’t know that I had mashed the Philips Lifeline and everybody responded to it. My son-in-law living here in town came and told me about it. The fire truck came and the ambulance responded too. I was thankful for that. I was sorry that it had gone off and I didn’t need them, but it felt good to know that they all responded. I’d recommend it to anybody.

I'm old so I got myself a medical alert device. I started using Philips Lifeline three years ago and I had the device around my neck. One time, I got a rash around it and I was concerned. But it was not their fault. I didn’t read the instruction well and didn’t realize that I could wash it. I have a problem with the sensitivity of the button. I had pressed it several times by mistake. It was scary to hear them calling me and I didn't know what was going on. There was shampoo in my hair when I hit the button. I didn’t even realize that I had done it then someone came to the door. I realized that it could cause embarrassment with all the people coming with the sirens. Other than that, I'm satisfied with my experience with Philips Lifeline.

My twin sister had a lot of major problems and she was with Lifeline. And she loved it. One time, she left a little frying pan on the stove and thinking she had turned the flame all the way off, she had gone to the doctor. Then the fire department called me. I said, "Yeah, I’ve got a key." But they said that they had to break in the door. The smoke alarm was going off and they didn't want the house to catch on fire. It was things like that that made me go with Philips too.

I was falling and Philips Lifeline has made me feel a little safer. It's uncomfortable in the summer though. I don’t like having anything around my neck. But otherwise, the Philips Lifeline device is nice. When I pressed the button before, the team responded quickly and was very nice.

I was by myself at the time and I needed something to alarm my children if necessary. With Philips Lifeline, I can contact my children and they can call who they need to. I’ve had it for so long and I don't wanna be without it. It’s a big comfort to know that I have something that I can get help with. The device goes around my neck and I use it periodically to make sure that everything is working properly. Also, their team has been more than helpful whenever we have questions. I am very satisfied with it and with the people that I have talked with. And if my friends are here in the house, I'll show them exactly what the Philips Lifeline is, what it does, how fast, and the whole nine yards.

I live by myself and a medical alert device could come in handy. I got a Philips Lifeline and it has been comfortable to wear. Thus far, I've used it for testing but never emergencies. Still, their team has responded right away. Overall, I'm satisfied.

We had the Philips Lifeline first for my husband and then I took it over when he died. I'm living alone now but I feel safe having the device. I tested it a couple of times and the Philips Lifeline team responded in less than a minute.

I’ll be 92 on my birthday and I have a falling problem. I’ve broken lots of my bones doing that, so I'm trying not to fall. When I do, I need to get help because I live alone. I wear the Philips Lifeline around my neck and I don't even know it’s there. If I’m going out, I put it under my clothes. During times when I pushed the button which I didn't know I did, they were right on the phone. It’s sensitive which is a good thing. My family is happy that I'm wearing it. In fact, my cousin has one in Tennessee because of me. Though it's too expensive with monthly fees that are higher than most are, my experience with them has been okay.

I live on my own and I'm getting up there in age. I thought I better get a medical alert device. We had hospice in here that recommended Philips Lifeline. So far, I've called in to test my device every now and again, and I've gotten a good response. Since having the device, I feel confident that I won’t be alone if anything happens. I would recommend it.

I had been in the hospital and when I came home, my family said that having the Philips Lifeline would be a good idea since I live alone. When I first got it several years ago, I was driving a car and being out more and I knew I could only use it in the house. So I considered getting one of the others. But now that I’m confined to the house most of the time, replacing it isn't necessary anymore. We’ve also had a few problems with it, and my son has called the company and they've corrected it. Whenever the device was set off, the team's response was always right away and very often, I didn't know what set it off. Aside from that, it's comfortable to wear as a necklace and I even forget that the device is there.

I have a history of falls and I had a medical alert device but I decided to switch to Philips Lifeline. They are not excellent, but they are not bad either. The device didn’t go off the last time I fell and I had to press the button. I thought it’s supposed to go off when I fall. This has been an ongoing problem and they keep sending me a new one saying, “This one’s new and will go off,” but it doesn’t. Nonetheless, the reps at Philips are really nice and they really understand what’s going on. I wear the device around my neck, but it gets in the way all the time. I don’t like to put it on. I wish it had a chain and that it wasn’t on the string that gets dirty and reminds me of a macramé cord.

When my husband died and I lived alone, my daughters decided I should have a medical alert device from Philips. We talked it over and I agreed that I should have it. I wear it all the time now and it gets a little awkward sometimes, but for the most part, it's fine. It went off one time because it was a little over sensitive. If I leaned over and it maybe banged up against the table, it would go off. But they responded pretty quickly and they were always right there. I feel more secure since I've had Philips Lifeline.

My wife had to go into a different living arrangement because of her condition and that left me at home by myself and my son. We discussed the situation and decided that the Philips Lifeline would be one good way of alerting someone if I should happen to fall or something else happened. I wear the device around my neck and I feel secure with it. It also gives my son a lot of assurance that I'm okay. But sometimes it will get in the way when sleeping, but I just readjust and get it towards not maybe pulling on my neck or something. The device works great and the Philips Lifeline team has always been really personable and friendly. I’ve called them occasionally just to check my unit and see if everything is working okay, and I’ve always gotten a good response, and the communication with them have been great. The monitor in the bedroom it keeps tabs on me too. It’s a good and safe system.

I have blood pressure problems and concerns about passing out, and my kids insist that I wear a medical alert device because of passing out. I have the Philips Lifeline device and I passed out one time. They responded right away and they called me on the phone, but I was able to get up. Sometimes, I accidentally push a button or bump a button and it goes off, and they'll call right away. The response is good. However, I got one bad experience with the device. The rope that goes around my neck is filthy dirty and I can't get it cleaned.

I've been all out of breath so I got a medical alert device from Philips Lifeline and have not had any problem with it.

I've had the Philips Lifeline for six months now. It’s almost $40 a month and I feel that it’s a bit expensive. But my experience with them has been really good so far and they've been quick to respond. They responded when I fell, even if I didn't press the button. I also have accidentally pressed the button a couple of times and they were always very alert and they came right on.

I wear the Philips Lifeline around my neck and it's been fine. My interactions with their reps have been very good, although the response time has been a little slow whenever I test the device.

Don’t waste your money. It doesn’t work and now I lost a love one. When I spoke to the rep she didn’t have any answers. All she would say is there are many many variables. If there are so many that it won’t go off when you fall there is no sense spending the money each and every month.