Lifeline Reviews

I had a couple of strokes and then I had a Whipple operation or something like that, so they kinda schooled me up. I have to have someone check on me, so my daughters wanted a medical alert device hooked on. They live up the street from me and I live alone. Everything is going good. The Lifeline went off the other night and they were quick to respond. As soon as the thing goes off, they're talking to me on the machine. It was around 2 o’clock in the morning and they were very nice. They checked me all out and everything was fine. Then there were two or three times that they have called me on their own to see if I was okay. I have two or three other friends in the Bethel area here that have them and they’re well-satisfied.

From when I fell in the garage and broke my hip, I have had Philips Lifeline. Yesterday, they called for a new battery. Everything has been working out fine.

The Philips Lifeline device is handy to have. I live alone so I got it for security. I do need a new alert for around my neck. I don't know what happened to it. I was taken by ambulance to the hospital here about a year ago. I called the hospital and they didn't see it. And I don’t know what happened to it. Apparently, it was stolen. I'm hoping Philips could send a new one of those things. Other than that I'm satisfied with Philips.

My mom is 93 years old and she has fallen several times and severely hurt herself. We've used the Philips Lifeline quite often and they were immediately here, until this last time. It was very concerning to me why they didn't respond. About five days ago, my mom pushed her button and it just kept going, “Your call is in progress,” and it went on for like an hour or so. Finally, I called 911 and got the ambulance out here. I tried to reset and unplug the device. Right now, it’s blinking green and yellow to reset.

I got a Philips Lifeline because I live alone and I’m 90 years old. So I thought I needed something like that. At first, I had a little problem. When I first got it, the gentleman told me it has a microphone that’s in it, but it does not. And then I talked to them about changing and have one with the microphone in it, but it’s a little bit too expensive for me. But everything is fine with my Philips Lifeline. I’ve been very lucky. I’ve had it for eight years and I’ve never had to use it.

I had a stroke and had surgery. Then I went to the hospital in our little town to transition from being sick to taking care of myself, and they suggested I get a medical alert device. I have one from Philips Lifeline and it makes me feel safer. It's also very easy to handle and manage. And it’s not big at all. It’s been very good and has given me a better security living by myself in my home. I feel better about the things that I do because I know I’m protected. I would recommend that family and friends get one, too.

My mother had a pacemaker put in and then we got the Philips Lifeline in case she needed help because she was by herself. But we hit it more by accident than actually needing it. One time, I was hanging the thing up and it went off. It's very sensitive. But that's good and they responded right away. It was within two minutes. We've also contacted them for resetting and they were very helpful.

My Philips Lifeline is fine, except sometimes, I turn wrong, and I’ve had them back, not often, but at least twice when I didn’t know they were coming. I’ll put a stop to it. Because I’m short and I have to be careful I don't lean against the counter. My daughter shortened it, but I noticed that however she shortened it, it’s down again. So, I just have to be a little careful that I don't get too close when I’m making coffee. But other than that, I have no qualms. Their response was very quick. I was very satisfied.

Philips' response time is sometimes good and sometimes terrible. I have had this device for several years. There are times when I fell and rang it and I could lay there for hours before someone comes or even answers. Also, I can't wear it. It makes marks on my body. I keep it in my pocket and it’s the only way I can keep it.

When I was sick at one point, my daughter got worried about me and she brought Philips Lifeline and I’ve had it around my neck for three years. It gives me a feeling of security and I feel confident about that. I live alone and I feel like even if somebody tried to break into my house, I’d hit the button and they'd save me. A couple of times, my health aide hit the button accidentally and we had a very quick response. They were very polite. We know it works. Thank God I haven't had a need for it.

I live alone and I'm in my 80's. Having the Philips Lifeline is a precaution if I fall or for when something that they can contact somebody. Sometimes, it goes off for no reason. Maybe I hit the counter and it might set it off. It doesn't go often though and when it does, they call me and then I tell them I'm fine. Then, they reset the device.

The little light went out on the monitor thing sitting on the table. But they sent me another thing to hang around my neck and they fixed that. The phone line went out one time but they sent help fast. It has been fixed. I wouldn’t do without my Lifeline because I feel like there's somebody in the house with me. I’m 96 years old and I’m able to call them in this. I feel safe with it on my neck. I don’t ever take it off. I’ve used it three times since I had it and they were here in just a few minutes. I’m perfectly satisfied with it.

I was too close to the edge of the bed and when I woke up, I dropped my legs off the side of the bed, and I couldn’t sit up nor could I get back into bed. The response from Philips Lifeline was great. But the fire department was supposed to come and they have a key to get into our building, but they called on the phone and I could not reach the phone. Then I called Philips Lifeline again and they gave them my cellphone number, which did not help because when they called my cellphone, I couldn’t get that either. So, when I called them again, Philips took care of that. I told them to tell the fire department they have to come in the lobby and call me through the intersystem so that I could let them in the door. And they did, so that worked out fine.

I'm old, so I was afraid of falling and not being able to let anyone know. I got a Philips Lifeline and I know that if I fall, I can press the button and somebody will respond. Once when one of my nightgown buttons hit the button on the Philips Lifeline, it went off. Somebody responded immediately and I told them it had accidentally been pressed. So they cleared it and reset it.

Dorothy had surgery on her hip and after she was able to walk, she was still unsteady. She likes her Philips Lifeline well and wears it so much that she has gotten used to it. I have to make her take it off when she showers. She hasn’t fallen in a while, but when she did, they reacted quickly.

I fell several times and I live alone, so my friends and my daughters decided that I should have Philips Lifeline. I wear it but I never have had to use it. It’s very comfortable and there’s no reason to hide it.

I have a heart condition, a leaky aneurysm and a few other things. My kids thought I should have it. So I've got a medical alert device. I've used Philips Lifeline several times and it's fine except when the electricity goes out. That's kinda bad because then it won't work. And it seems here in the desert that it does that quite often. But other than that I've been very satisfied. I'm 92. I'm by myself and I got all these medical problems, and for some reason the good Lord is keeping me here, but I feel that I have somebody or something here that's gonna help me when my other people aren't here. I could highly recommend that Philips Lifeline has been very good for getting me help.

I’ve had Lifeline for a number of years. But I don't wear it all that time. I keep it in my bathroom so I won’t forget it after I take my shower. But I still forget it once in a while.

My patient, Molly, has had Philips Lifeline for a while now and it's been working great for her. In her lifetime, she's had seven strokes and she's had problems with a few things. She also fell and broke her pelvic. But in the last couple of years, she'd had a few falls but nothing really serious. She lives by herself and I just come in during the day.

I got old and I need some kind of protection. I have Philips Lifeline for over a couple of years now and I haven’t had any problems with them. My grandkids have been here and touched it and Lifeline responded. I am satisfied with it.

The porch was the place that Jack could go by himself and it had steps there. He liked to turn around and sit on the top part of the steps of the porch. And when he did, he fell. As caretaker, I had to call for the police to come, and get him to the hospital. He ended up being sent to Kansas City because they didn’t know what all had happened to his head. And he is 93 years old, and he is blind. This is why his kids like him to have a medical alert. However he takes it off at night, and there were times when he has accidentally pressed on it and the machine has come on. I told them that and everybody at Lifeline been nice and patient.

I've had Philips for a couple of years and have tested the button. I felt positively about the response I got.

I've used Philips two times since I've had it. Their response was very quick and they are good with the timeframe. I have gotten used to it and it seems to be doing fine.

When I fell in the night, they called my son about 9 o’clock. They carried me to the hospital, and I was in there for about a week. I made a big knot on my head and I had bleeding on my brain. I stayed in Village Care for two weeks. I got over it and I’m doing okay right now. I like my Lifeline.

My wife is handicapped. She can't walk without a walker and she's got a pacemaker, defibrillator, and things like that. I'm getting old, too. So, we decided to get a medical alert device. We have one from Philips Lifeline for several years now and it's been doing its job. We haven't had the occasion to use it and I'm glad about that. But as long as it's working, it's a good thing to have.

It's working out well with the medical alert device and we have no problem with Philips' team. They upgraded it a couple of months ago.

I wear my Philips Lifeline everyday. It makes me feel safe. I’ve had it as long as I've been here, about six years. I'm alone a lot of the time so it's a good feeling to have it. The voice is good and loud. I somehow accidentally pressed the button when I shouldn't have. They responded in seconds and were very clear, friendly, and fast. They said they would send me help right away. I said I didn't need it at that time. I'm satisfied overall.

William wears the Philips Lifeline all the time. But we've been having problems with it. It would start flashing, saying it's not plugged in but it's plugged in. So I'd call the company and they'd say, "Just turn the switch off and turn the switch back on." That's what I would do and it would work again. And then they would always call other people in the family every time this happens. It kinda gets annoying because two days later, they call the family and then this happened two days ago. We're always having to press that button off and on on this machine. I talked to Philips and they just say it could be like when UE's working on a pole somewhere or AT&T is interfering with it. But I would recommend it. It's good. He has had to press the button before and it works and they call right away. That kind of stuff worked great.

My son-in-law chose Philips Lifeline for me and it's been fine. Every once in awhile, if I swing it hard to bend over or if it hits the sink, it goes off, and not necessarily. I think it wasn't really so hard that somebody should've called but I'm not complaining. I understand why it can't be improved though because I'm not the only one that hits it by mistake. Also, the response time sometimes takes a few minutes and it does surprise me but I know I'm not the only one in this world.

My sister recommended Philips Lifeline and I have it for about two years now but I haven't had the need to use it so far. At first I just put it around my neck but then I would take it off and I’d forget where I put it, so now I attach it to my walker. Wherever my walker goes, there goes the device.

My primary care physician suggested I get something after my husband died and I was living alone. I’ve fallen a few times so I got a device from Philips Lifeline. Their staff checked with me when I lost my balance a couple of times. I had a bad fall and I was away from the base. I fell on the first floor of my apartment building but I wasn’t hurt. I was just a little sore. I’ve even set the device off crawling back into bed and when I have had to get up at night. I’ve never had to press the button to get help but I have accidentally set it off a few times. I like that I could get help in a hurry if I need it.

My mother's Philips Lifeline is working fine. She’s 98 and I figured it was time that she shouldn’t be alone. She’s had it a good 12 years. I’ve been pleased with it. Our experience with it has been very positive. She’s been to the hospital a couple of times and it’s worked very well.

I’m an old lady. I live alone and my children got this Philips Lifeline. They didn't worry about me as much having this device. They knew I would always have help. This is like a babysitter. Especially my family, they don’t worry anymore, unlike before. I’ve had my Philips Lifeline for a long time and I have no complaints. You don’t even know you have it on. In fact, this morning at breakfast, I live in assisted living, and I was hunting for it under my clothes and it’s right in front of me. I needed it a couple of times. Also, I don’t know if I inadvertently punched the device but the fire department came. The thing works. The Philips Lifeline team has been wonderful, too. They’re very professional and very kind to an old lady. I’m very happy with the whole outfit.

I’ve had several falls because my balance is not real good. I had a really serious fall and I had to have surgery because of it. My kids decided I needed a medical alert device. I have accidentally set off my Philips Lifeline several times and the response is almost immediate. Usually, I get the towel tangled up in it while I’m getting out of the shower and they call almost immediately. I don't see how they could call much quicker than they do. Also, I'm so used to having it on. The only problem I’ve ever had with it is that when it needs a battery changed and the light starts flashing, it takes weeks to get a new one. I've called three times over quite a period of time and this last time, which has been several months back now, I was told that I had been sent one, but it never arrived. So, they sent another one and the next day, another one came. That was kinda chaotic and that has happened more than once. But other than that, I’m satisfied with the service.

I’ve had Philips Lifeline for almost 20 years. I purchased it as a safety factor because I was a widow and lives alone. One time, I was pulling a trash cart from my yard down to the road for the servicemen to empty it then to their truck. It was very full and heavy and it got out of balance. It turned over and it turned me over with it too. I wasn’t injured but I was unable to get up so I pushed the Lifeline button. There was someone in my house that day that didn’t know I had fallen down. She was vacuuming. Philips called on the house phone and got her attention. She came down and some neighbors got me up. They didn’t have to call the 911 services. If there had not been someone in the house, they would have gone ahead and called our local 911 services and they would have come out. I know that.

The product really deserves 0 stars! My mother fell and broke her hip just over six weeks ago. She lives alone, so promptly following her discharge from the hospital we ordered her a GoSafe 2 pendant. At the time, the Philips Lifeline website indicated that delivery would occur within – if I recall correctly – 2 to 5 business days. We ordered by phone and were advised that the product was temporarily backordered but would arrive within 6 weeks. My mother still has no device. Best I can tell Philips continues to take orders, but the product I was told today is all stuck in China due to the coronavirus.

It's wonderful having my Philips Lifeline device. Last year in January, I fell in the bathroom, and my manager said, “Helen, you need to get one of those necklaces.” I had a pot of soup on the stove and I used to put it on simmer, but because I'm diabetic and it was already like 2:30 in the afternoon, I was so hungry, and so I put it in high. I had the bowl right there, and I thought, “I'll just stand here and when it starts boiling, I'll pour it in the bowl.” All of a sudden, I had to go to the bathroom quickly. I went to the bathroom and I forgot the soup was on high. When I got up to pull my pants up, I didn’t know that my left leg had gotten completely numb and I fell on the floor, and I couldn’t get up, and our apartment was filled up with smoke. It took me about an hour to get out of the bathroom and get to the phone. I was laying on my side with my pants on to my ankle because I couldn’t pull them up. I got to the phone and called 911.

I was in Maine and I moved here to Rockport almost four years ago. I had to call the Lifeline twice because of another issue, and people showed up very quickly. And even though I was living in the woods, we had volunteer firefighters up there and they were all my neighbors. So, they were there like in almost five minutes. I would probably have a pretty quick response here too because I’m not very far from the police station and the other ones that are the first responders. It’s a very small town.

It's working fine. I test it every now and then. Their reps have been professional.

My father-in-law lives with us and he has mild dementia. He also had a stroke in the past so he has some paresis. I was worried if he would fall or something would happen. So it was concern for him when we left him that led us to Philips Lifeline. It’s the one we had for my father years ago and it’s what I knew. That’s why we went with it. Actually, it’s gone off twice and we had a neighbor come over. The response was quick. The last time, my teenaged daughter was home with him and I got the Lifeline call before I got her call. The quality of the device is good.

My kids bought the Philips Lifeline for me and they wouldn't let me go without it. I had an open-heart surgery and I was past 90 years old so that probably had a little to do with why they got it. I also live alone. Lifeline is just good for in the house but my daughter tried it and went out to the garage and checked it to see if she'd get a response. It worked in the garage. Also, I'm in a corner here and everybody drives by. They'd see me easily if I was in the lot yard, backyard or front yard. I feel pretty safe in those situations.

The Philips Lifeline pendant hanging around my neck is driving me crazy. I want to get the watch version instead. Also, I've been thinking of going with another company because it's so hard to get through to talk to somebody at Philips. It's very aggravating. Still, I've had it a few years and things have been good so far. I have the pendant on me 24 hours a day. I like the security I have with it.

My husband had Philips Lifeline before I had it. He got it with some kind of home health that he was with and he has been dead almost eight years. When he passed away, I took over. Every month, Philips calls and the reps are very nice. The customer service is very efficient. I wear the button around my neck and it doesn’t bother me.

I've been hospitalized twice in the last few months. I've had seizures. So my family was concerned and we talked with the doctor and felt that it was a very good idea to have a Philips Lifeline. I feel very safe having it on. Everybody over 80 years old ought to have one anyway. The Philips Lifeline team is as nice as they could be. I haven't had a real issue when I needed it but I have accidentally bumped into it and they called immediately and they were just as nice as could be. I would definitely recommend it to anyone who needs it. I'm not ashamed to wear it either. I wear it right outside of my clothes where everybody can see it.

I’ve had my Philips Lifeline since 2013, and I feel more secured having it. I just wish it was a portable phone rather than what it is. My cellphones were fouled up. I only have a land phone downstairs. When fiber optic was put in my house, they eliminated three places where I could plug in my phone. This morning, the device went off. It hadn’t gone off for ages in bed, then at 5:24, it did. I just rolled over.

When Charles fell down, we decided to get a Philips Lifeline. He feels more secure with it. I feel good that he has it and I wish that he could have it off the premises, but he can’t. Sometimes he accidentally presses the button and they've been really good about calling to check on him.

My Philips sometimes goes off when I knock against it, but overall, it's well working. Philips was the first one that I really noticed before I have seen any other. I thought I'd give them a try, and it's worked out for me. I've had my medical alert device for a few years. The worst thing I worry about is falling and being unconscious. But I know I can press the button. It's well worth the time and the money.

One time, I wasn’t as well as I am now and for safety, I got the Philips Lifeline. I really like it and feel very secure with it. If something happens, I know I can just press it and someone’s gonna call me. Its quality is terrific. I wear it all the time and feel comfortable with it. For safety, even when I go to bed, I’d put it on.

My mother fell and we decided to get the medical alert device for her. When it went off, it wouldn't be a minute or two that there would be a policeman at her door. She would set it off so easily and she would be aggravated sometimes when she does. I also set it off a few times just kinda bumping it. Philips Lifeline worked great but I'm gonna unhook the device today. She can't even walk anymore and she gotta have somebody here all the time. We'll fix to get rid of it.

I needed a medical alert device because I had started to fall and I need assistance. My husband said we gotta do something because he can't be home with me all the time. I got a Philips Lifeline and I'm just thankful that I have it. However, the cord is so long. And lots of times, when it goes off, it's very loud. But I can also see the monitor if it's blinking. And that helps me a lot. If I see it blinking and I didn’t hear it, then that’s like a follow-up check-up on it. Their response was also very quick when I had to use it.

I broke my hip two years ago. I'm all alone here and I have to use a cane. My kids got Philips Lifeline and it hangs around my neck. It gets in my way a lot of times but my kids feel better and I can get help if I needed it. One day, I was out in the yard raking leaves and I can only use one arm because I have to use my other for the cane. I fell and the thing went off then they got a hollering. Luckily, they called the paramedics who came out quickly and I was all right.

I fell to the floor and passed out. I think I hit my head. I was unconscious for two days and my housekeeper found me. Another day and I probably would’ve been a goner. I didn’t have my Philips Lifeline around my neck because it was being recharged. I’ve been having some problems with Philips Lifeline and have been meaning to call them. I like the service and the idea that they can track down where you are according to what you have around your neck, so I had two of them. Then I found out six months later you can’t do that. I’ve been trying to rectify it since then. I sent one of them back two weeks ago and not heard from them at all since then.

Philips Lifeline was sent to me four months ago and it's security because I wear it. I fall a lot and my husband’s always been here, but it's good to have in case I need it. I make sure I’ve got the device on my neck when my husband’s gone. Especially because I have crushed an ankle and broke my ribs. I’m dealing with a broken arm right now from falling.

I keep having heart attacks, bad spells with my sugar and I also keep falling on the floor. One time I fell and broke something in the lower part of my back. I got a Philips Lifeline and I've had it since last year. My experience with it has been great. However, it's a little too sensitive because when I’m sleeping and wearing it, it goes off when I roll over.

Sometimes I have problems walking and I’ve been known to fall so having the Philips Lifeline has been fair. It's good when I'm in the house but if I need help when I'm not in the house, I don't see how I can use it. Still, their response time has been good and they do it in about a few seconds.

I've had my Philips Lifeline for about three years now. I fell a couple of times and I couldn't get up. I went to the hospital one time and I got out and released, so I decided I needed a medical alert device for protection. I had to use my Philips Lifeline a couple of times. The firemen came immediately and picked me up and I didn't have any damages. They were great. The firemen were really outstanding and they were nice gentlemen. I really had a good experience with them. I'm very satisfied with Philips Lifeline.

I know that I'm safe with my Philips Lifeline here and it's always by my side. I've gotten older and my children figured that I should have a medical alert in the house.

I used Philips Lifeline once. I pressed the button and I told them what was wrong. The first one who got here was a policeman because they're just down the street from me. They came with the ambulance and took me to the hospital. It took just a very short time. Sometimes, I would set off the button accidentally when I’m sleeping or drying myself after a shower. I just tell them I was mistaken and they're always very nice about it. I kind of forget that I have the button on and I’m used to it now. I feel more secure with it. I talked to people and told them that they should have something like this although I never pushed this specific one.

I use the button all the time and it has always been good. I get a response almost immediately, and they send emergency services and call members of my family. It's helpful to know that somebody's gonna be there always, and I don't even know I got it on. I have had no trouble with my Philips Lifeline, and I wouldn't do without it.

I wear my Philips Lifeline around my neck when I'm alone in my unit. I feel very secure knowing that all I have to do is press the button and somebody will start talking to me over the unit. They're very responsive. At the times, I hit it on something and all of a sudden, there was somebody on the phone line asking if I was okay. I'd yell back that I just banged it against the wall. I'm very satisfied with Philips Lifeline.

My parents are getting older and we feel pretty good about having the Philips Lifeline. It's a remarkable product, and I'm very happy that they have it. We're thankful to have it 'cause we've had to use it a number of times. The response time was pretty good. Sometimes though, the people can be annoying when you try to tell them that everything is okay or they're on the line for too long if you need to hang up and call somebody.

On January 28, 2020 I spoke to a sales representative, M**, in Massachusetts and ordered a Philips Lifeline mobile device and, after putting me on hold to check, he confirmed that the equipment would be shipped in 7-10 days and would be delivered by Fed-Ex. I questioned previously reported issues regarding manufacturing delays and he said there had been some but that "things are running smoothly now".

My daughter who lives in North Carolina bought Philips medical alert device for my husband and I. I have aides that come during the day. About four days a week, they come for a few hours. I've been lucky. I've fallen quite a bit, but I haven’t gotten hurt. I'm a little wobbly on my feet. I'm 89. I put my device around my neck. I don’t wear it in bed because I'm liable to fall on it or hit it for some reason and I don’t wanna do that. I've been fortunate that I haven’t needed it.

I feel safer having the Philips Lifeline. I got it for my family. I had to use the button in an emergency and Philips Lifeline answered right away. There was even an incident when I bumped it accidentally. My family all lives in town and it didn't take very long for somebody to come.

Both my parents have had their Philips Lifelines for a while now. We get it through the Town of Reading. They provide it for us for free. It's nice to know that the devices are there and they've been working out pretty well so far. We’ve tested it once in a while to make sure everything is working fine. One time, we unplugged the base unit by mistake and Philips called and let us know as they could see that the battery was getting low.

I seemed to fall a lot and I have dizzy spells that are pretty bad. I’m home alone too and having Philips Lifeline, I feel comfort and a lot safer, ‘cause I know that if I fall or hurt, I will have help. They'll be here within five minutes. And that just makes me feel better ‘cause I do a lot of gardening, walking around and shoveling and the whole nine yards. I’m not supposed to, but I do it. It doesn't bother me wearing the device anymore. At first, I was wearing the cord around my neck, and it seemed like no matter what I wore, the cord always showed. That bothered me because sometimes people would ask what was that for. Also, the device has gone off four times, and I don’t know why. And if I’m upstairs, sometimes I don’t hear the machine talking.

My brother purchased a Philips Lifeline button for me because I was falling a lot. Some social worker was in here that tested it and she wasn't very nice. She talked to someone from Philips Lifeline for a minute to see if it's still working, and then it was.

I was having trouble with my one leg in terms of walking. My son lives in Boston and my daughter lives in Northern Jersey, so they were concerned about me being here at home with my dog. My daughter then chose Philips Lifeline for me. I have used the device once shortly after I got it. I had fallen down and couldn’t get back up. Philips' reps have all been good. I live about five minutes away from the firehouse, and so they came first. The only thing I would like would be one that would work when I was away from home and out somewhere. But, I have a pacemaker and I had thought that they couldn’t do that when you have a pacemaker. Overall, I feel good about my security.

I live in a small apartment. I got a bathroom, bedroom and a little tiny kitchen. I’m pretty well confined here in this apartment I’m in. I’ve had a few falls. I've had the Philips Lifeline for under two months. The alert went off three times when I was sleeping in bed, and they came out knocking on my door. The way they responded was fine.

Philips Lifeline saved me. I fell twice in less than a week. I pressed my button and the fire department was here right away, and I ended up in the hospital. They checked me out early. Thank God I hadn't broken anything, but I had bruised and I ended up in rehab. I was there for about 20 days and then eventually I was allowed to come home. I never take my button off. I would never be without it. I’ll be 90 shortly, and I really rely on it because I don’t seem to have good balance.

My son got me a Philips Lifeline device. I don’t wear it because I don’t need it but it's been tested and their response time has been good.

We've had a rain here and every time it rains, our landline phone goes out. That froze things off, but Philips Lifeline is doing fine. My husband had a stroke and we had it for him. It has been a year and a half now since we've had it. Every time I've tried to call their customer service, they were right there. A couple of times that he has fallen, they called right away. So, I'm pleased with it. I wasn't leaving him at all. Now, I go to the grocery and our church where I'm really close at. So, should they call me, I could be home in three minutes. It has really given me some peace of mind.

When I fell and broke my neck, the doctor said that I should have a medical alert device. I live by myself, so I know that I have to have whatever he ordered. I wear it all the time. But once, I had bathed myself unaccompanied and took it off. When I had it off, I got up out of the chair and fell on the floor. I had to lay there all night because I couldn’t get to the telephone and I had broken my leg. Ever since that time, I’ve worn it. However, I take it off at night time and put it on my nightstand. Otherwise, I would probably be pressing it all night long.

I’m getting older and weaker. I needed something ‘cause I was falling down and I was told that Philips Lifeline was a good piece of equipment that I could use if I'd fall or something and couldn’t get help. I wear the Philips Lifeline every day and at night too. I’ve had it for an awfully long time and it has been okay lately. I always got help when I used it and either somebody from around here or people from the hospital came. At one time, I was living in the country and the light thing that was bothering. I didn’t get anything in those years but they got it fixed.

Philips Lifeline was recommended by our police department. They're on top of it all the time. If I accidentally touch the button, they call the EMT, emergency, my nurse here 24/7 and security with a key to let them in. Sometimes, they're very aggressive in answering a call though. You can't tell them you're okay and say, "I'm not dying."

I am a fall risk and I use my Philips Lifeline button when I’m at home. Someone would come online every time just to make sure that I was okay. They help me out a lot. I’m very satisfied. I changed my insurance and stopped my services through my previous insurance. But I will be going back to my old insurance and I like to keep my Philips Lifeline service.

I have arthritis really bad and my daughter-in-law decided that a medical alert device is what I needed. She hooked me up with Philips Lifeline a few years ago. I’ve never really had to use it. I haven’t fallen. But I accidentally pushed it. So, I get more calls like, “Are you okay? Did you fall?” For some reason, it goes off but that’s because of something that I’ve done because I wear it all the time. Sometimes, it’d get hung under my breast. But it works. They respond really quickly. I’ve had it now for about seven years and everything is fine. One time, it kept going off and they would call and they found out that it was a malfunction in the machine itself. They called and told me they’d be sending me another one and what to do. A week later, I got the new one and followed the instructions.

I've had a dizziness in my head for 10 years now. I can barely walk. My daughter lives with me but she's not at the house all the time. I got a Philips Lifeline and I can always use it. One time, I fell and I couldn't get up. I couldn't get my daughter either. Philips called and while they had my daughter's number, they said she wasn't answering so they came out and took care of me. I'm 97 and I've had my Philips for several years. I'm gonna keep it.

If you have any health problems, Philips Lifeline is good to have. I stay sick quite often and my son works. Sometimes I have emergencies and if he's not here, I have to depend on somebody to get to me. I wear my Philips Lifeline around my neck and it works fine. My dad only had one leg and doesn’t have a Philips Lifeline. When he fell out in the yard, I told him that he needed to get one.

I fell out on the porch and I’ve hurt my face quite a bit. The corner of my eye is bloody to look. I broke my glasses. My glass frame went into my face, and I bled a puddle of blood as big and round as my straw hat. I was out there for 30 minutes and it was just pouring for a while. I had my Philips Lifeline device at that time and I pushed it three or four times, and I just held it down for a second or two one time but nobody answered. I’ve got a great big spot of purple on my upper leg. I fell on my right side and I couldn’t get up. I just lay there for 30 minutes waiting for the blood to quit dripping.

I realized what the purpose of the Philips Lifeline was and that it would be a benefit to me since I’m an elderly person and eligible for falling, which is the only reason I purchased it. However, if I ever fall and get to a place that I can’t punch my button and if they don’t hear me at the same time, I would be out. I've used it several different times and they've answered in a minute or less.

After my father passed away and mom was home by herself, she started having some health issues. I am here now, but I typically live out west, and my brother lives several hours away, so we decided to get the Philips Lifeline. She wears it all the time she is at home and she does not complain about it. Having it definitely makes us all feel more secure because she had had a couple of falls that had been responded to. Their response time has been good most of the time. We had a little bit of problem where we had to get a new unit. The device kept saying, "Low Battery." And then, one time, my mom had an accident and nobody responded. When we got here, it showed that battery problem again. My brother called and ordered another one, and then I got it put in once it got here.

My husband has had the Philips Lifeline for one year. After he had a stroke, he couldn’t speak and if he goes somewhere, he couldn’t say his name and his address. So, we ordered the medical alert device. Before I got the device, I didn’t know how my husband was exactly. I went to the store and I left him home. It was winter and it was very cold. I told him not to go out but he did and he locked the door. He couldn’t go in but it was a good thing that a neighbor was home and saw him outside. He brought him to his home. After that, we decided that it was better if we order the device. He pushed that button by mistake a few times and somebody called right away. But lately, he just leaves it on the table and doesn’t carry it with him.

I was needing help and the family thought I needed a medical alert device. Philips was what they decided on and I have it for about three years or so. It gets out of place sometimes or at night, I'm scared I'm going to press it because I did one night and I immediately had help. Other than that, I wear it always and I only take it off during bath time. Also, I don't have outside coverage, but I wear it anyway.

My son and his wife got a Philips Lifeline for me. I've used it twice and it was satisfactory. I had fallen and couldn’t get up, and all they had to do was get me up. They contacted somebody on my call list too -- the fire department first and then the hospital the second time. The response time was good. I wear it all the time and I have been pleased with it.

I’m 84 years old and Philips Lifeline is something that I need. It's just my wife and I and I have it for security reasons. In case I have fallen and I needed some help. I don’t have to disturb anyone in case it goes out. I just press the button then they respond immediately and ask me if I'm all right and how they can help me. I like that. I got it around my neck and I’ll have this as long as I breathe the breath of life. It’s light. I also feel good about having it because I don’t see too well. It’s an excellent thing to have and I recommend it to anyone who is nearly blind.

I was falling a lot. But I’m more careful now. I feel a lot safer with the Philips Lifeline on. I'm used to wearing it and it doesn’t bother me at all. I had hit it against the table and it went off, but they were right on the ball. They had me stay on the line. They're very nice and very concerned about getting help. I wouldn't have time to dial my daughter's number, but they called her and she was on the phone. They had her on speaker and she came right over. I like to make it so this goes with me when I’m out of the house or wherever I go but I’ve also got my daughter and my son with me which I’m thankful for. They got a phone. Several friends have asked me about Philips Lifeline and I've told them to get one. It takes away a lot of your anxieties and fears when you have it on.

I have lung problems and mostly balance problems for falling, and it is definitely worth the money.

Philips Lifeline makes me feel like somebody's ready to help me any time if I get in trouble. However sometimes, if I bump it, it goes off and it scares me. But it doesn't take very long for them to react after that.

I’m 90 some years old and I live alone, but I know that at the touch of a button, I’ve got help. I don't even realize I’ve got it around my neck.

My sons were concerned about me and I decided to get a Philips Lifeline. I’ve had problems with the previous ones, but there has been no problems with the latest one that they sent me. It’s not blowing anything and it’s working fine. When the battery expired, I contacted them once for the next piece and they were supposed to send me one, but they never did. And I’m still working with the old one. But I will be moving into a senior center and probably won’t need it there so, I will be calling to send it back.

The Philips Lifeline is for my mother. She has had the device for two years and the service has been good. She hadn't used it in an emergency situation, but the fall alert worked. Someone was even with her when it worked. They called me and they also called the other person on the list. Fortunately, we haven't had to use it in a while. She's got somebody with her all the time now. But we'd be moving out of the territory where we need it for those spare times when somebody's not with her.

Philips was convenient. It was presented in a good light. I enjoy the experience of knowing that it's there and ready for me. Their response team answered real prompt and was there for me during an emergency. They got to me between 5 minutes to 10 minutes. I've had the device now for close to two years. I wear the device all the time.

I accidentally fell down the stairs and broke bones and things. My daughter decided that I should have a medical alert device after that and we got one from Philips Lifeline. One time, it had gone off accidentally and their response time was very good. There have been some false alarms as well when it has gone off because I did fall down, but I was able to get up. In those times, they were prompt and easy to respond to and I was satisfied with their service. But I was surprised that quite often it has been from Springfield Hospital, which is a long way from here. But with communication being what it is, the word would quickly go to Middlebury if it was a real event. Other than that, I feel fine about my device and I feel the same about it as I do about any insurances that I have. It seems like it's a lot of money going out, but on the other hand, if something should happen with me, I'd have it to use.

My daughters wanted me to have a device because they worry a lot about me. I’m okay but they look out for me. I’ve got very poor eyesight plus I have COPD. Sometimes, I’m not steady and I get dizzy when I can’t see. So I do okay with my Philips Lifeline. I feel a little more secure. I’ve had it for a while now and I’m comfortable with it.

Philips Lifeline is useful. It’s good knowing if I fall, I can reach out and get assistance. It's okay wearing it too. I just get used to it. It’s on my bedside, and I’m in my room on my bed a lot, so it’s close by. But I like the other medical alert device better, the one I had before Philips, because I could wear it outside as well as inside.

I’m not even using that Philips thing because it only works around the house. I had before if I went to the store or someplace like that, it’d work anywhere. But I went to this one, and it only works around the house. The device is just like a necklace. So I wish they’d go back to the other one. If I fall and the device is not gonna do any good when I’m out, like if I go to a store or someplace like that, then what’s the sense of having it?

It's wonderful to have because you never know what's gonna happen. I’m a bed patient, so it’s right here beside me. It's been really good. Their response was great. It wasn't but a few seconds.

My brother picked Philips Lifeline out for me. I've had it for a couple years. I had to use it a couple of times, and the experience was fine. They came right on the line and the problem was solved. There was somebody in my home, and they just had to alert that person. Their customer service reps were very polite. I would recommend the company.

I wear it all the time and it doesn’t bother at all. I accidentally press it once in a while and they have been very good and prompt. My children chose Philips Lifeline and having it makes me feel secure.

My husband has a lot health problems and I'm working outside of the home, so we got him a medical alert device. We went with Philips Lifeline because someone told us about it. Everything is going good. We have done a couple of test and they have responded immediately.

My husband has been gone for almost three years, and I got a Philips Lifeline device six months after he died. I used it once and it worked very good. So that really made me comfortable. That time I used my nebulizer and did all the other chores I do in the morning taking care of my health. And I had this pain in my chest and it wouldn’t go away. I got scared and pushed my alert, and they came immediately. First of all they asked me if something was wrong because sometimes I bumped the device and I didn’t need anything. I said, “Yes, I was having chest pains.” So they took me to the hospital. They took care of me there. I was very satisfied. I was happy to have help quickly.

I have vertigo and I have fallen. I got Philips Lifeline, and I have a bedside rail that I have it wrapped around, instead of on my neck at night. I always have to hang on the rail and sit up before I stand up and walk. And then I have it around my neck when I’m out mowing. As far as wearing it, it’s fine. I like that it contacts my son as the first person, and then the ambulance. I’m only a block away from the hospital ambulance service. I'm very satisfied with Philips and I feel safe.

I’m 93 and I've been using Philips Lifeline for 3 years. Everything is good so far. My little dog caused me to fall and the response came within a minute or two. Everything is good so far.

I was falling, and I'm here by myself and couldn't see. My daughter decided to get a medical alert thing so I could call somebody. I just had to wait till somebody came and helped me out. It did not take too long for someone to come and most of the time it was my son. He lives just a little ways away from me. I'm satisfied with the device.

I had a stroke, fell and broke my leg. Nothing could be done for my stroke, nor any preventative measures because of the broken leg and so it was not balanced very well and I was falling down from time to time. I needed a medical alert device when I fell down and couldn’t get up. I punched the button and I’d have a couple of the firemen here in a couple of minutes to pull me up. I've used Philips Lifeline for 7 years and have been very satisfied.

When I got my social services and I got diagnosis that I needed it, the social services referred me to Philips. I wear it on my wrist. It helped me last week when I fell and fractured my leg. It also helped me in September when I ended up in the hospital with a urinary tract infection because I took my temperature and it was 104.9. I pushed a lifeline and the ambulance came and got me and took me to the hospital. I’ve never had a problem with them.

My doctor suggested that they do something because my ability to walk unaided is practically nil. I use a four-wheel walker in most cases and at home, I have so much wall space or counters that I can usually save myself but a couple of times, I didn't. I got the Philips Lifeline and I have used it twice. One time, I fell and my son picked me up. They called me and asked me if I was all right to which I said I was.

Everything is going all right with my Philips Lifeline. I fell and my daughter wanted me to get a medical alert device.

My wife had a medical alert device, and I thought I would have one just in case because of my age. I’m pleased that I have my Philips because it does give me peace of mind, and it gives my wife peace of mind too. I’d tell my friends to try it. And if they like it, they should keep it. If they don’t, they could try another.

I fell and my daughter got a Philips Lifeline device for me. I'm satisfied with it. The button accidentally went off, and the people I spoke with were nice. They just asked me if I was all right. The response time was good. The company is doing fine with me.

My mom has Philips Lifeline since 2012 and she has been satisfied with what she's got. The device went off sometimes, but she's never had anybody come. We've come and checked on her, but there hadn't been an ambulance or anything like that come. But they notified us and were real good. The rep calls every once in a while and checks in on the device to make sure it's working. We're with mom most of the time during the day, but she stays by herself at night, and the device helps us greatly.

I've been using Philips Lifeline for about five years and the product seems to be pretty good. Every once in a while, there's something about charging the battery or something that might irritate me a little bit. But otherwise, I can't think of anything drastic that needs to be done. So I'm satisfied. I'm 89 and I was getting a little wobbly on my feet. I live by myself too. So the kids decided that I should have something. We had heard good things about Philips Lifeline and we knew somebody at the hospital who said it was good. Now, I feel more secure with it. I'm much better since I'm by myself and my balance is getting a little worse all the time. I figure I'm safe and that if I fall, I can push the button and somebody can come find me.

My oldest daughter thought a Philips Lifeline would be a good thing for me since I'm alone. But my daughter said the other day that my mother and mother-in-law didn’t need a Lifeline so I don’t need one too. I'm very careful in my house. I've been here for 55 years and I know my house inside and out. Also, I'm ready to throw the device out in the yard because I have had it with the Lifeline system. I get calls that say I have called the Lifeline service for help even though I haven’t. That’s one of my big complaints. A rep told me that he was gonna be coming down to check out my button because he thought that was the problem, but never showed up.

I got my Philips Lifeline for safety. I got the one that goes around my neck. I got the one that's on the go. I've been using it for about three years, and I feel good with it. I feel safer and less worried.

I feel much safer having my Philips Lifeline. I have a balance problem which affects my walking and I have had falls where I’ve broken my nose and my collarbone. My grandson made me get Philips Lifeline and it's been working out just fine. I have recommended it too, and my friends think it sounds great. They know I’m satisfied with it.

I've had my Lifeline since 2005 and it's very good as far as contacting me when they think I fell. The only thing was I did fall twice and I was wearing the device, but they did not know I fell. I woke up on the floor and then I had to press the button for them to come. They came within 10 minutes but they couldn’t get in my house because it was locked and I couldn’t get to the door. My family lives more than half an hour away so no one was there. They had to break the door to get in two nights in a row. They called me the other day when I took it off to change clothes. They’re there when I don’t need them. My experience with them was not the greatest, but I still have it on because I am alone during the day here. It's a great thing to have if somebody does fall and gets hurt and if they can push their button or if Philips would find out that they fell.

I've had Philips Lifeline for a good year before having an overnight caregiver. The device is expensive especially when you try to live on just your social security. But it was nice having it. I used it quite often when I fell, because I had a stroke and I can't get up myself. I felt good. I don't have a lock box, so I just leave my door unlocked for the fire department to get in just in case they need to. They went right away over the intercom and then they were here a lot quicker than when you call 911.

Philips Lifeline called me up one day and told me it was free, which absolutely made it very well. I’m very sick. I have congenital heart failure and whatever comes along with it. I've used the button several times and they've done very well. Their response has always been good. One night, I was sitting up here and couldn’t move and my speech was very slurred. But somehow, they got to where I was. When they came in, they came to my bedroom because I couldn’t even walk. I don’t know what the hell was going on, but it did the job and I’m very proud of it. However, sometimes I play cards just to get away for a moment, and we’d be in the backyard or somebody’s house, but the Philips Lifeline doesn’t go that far. I want and need it, no matter what is going on. It works for me.

I had a mechanical fall a few years ago and decided to get a medical alert device. I live alone and have to have my Philips Lifeline for my own safety. But it’s so sensitive. It hangs so loosely around my neck and I don’t know whether to tie a knot on it and choke it up. Sometimes, I’m halfway dressed to take a shower and lean over. It swings out and when I stand back up, it bumps against my chest. That’s a automatic fall. I figured if you fall, it’s gonna thump. Also, if I roll over the bed at night and it hits the mattress, it goes off. And you can’t close the door on the bathroom because then you can’t respond to them if you bump it. They won’t be able to hear you. I also play my little radio, but I have it down so they can hear me. Their response has been good and cheerful though. They ask you a couple of times if you are okay and if you had a fall.

My mother was alone and we decided that she should have a medical alert device in case of an emergency. However, she had a fall in December that didn't get picked up by the detection. She had hit her head and needed an ambulance. My sister happened to be with her and pressed the button on her thing and Philips called the ambulance for us. I’m taking my mother back home next week. I pressed the button and I told them I was disconnecting the device and sending it home. They’ve always been very helpful when we’re moving.

My wife had a fall and went to the hospital and they sent her over to hospice. She came out of hospice after three weeks. She came home and she’s been under hospice care. Occasionally, she would lose her balance and fall. When she falls, she pushes her Philips Lifeline button, and the local fire and rescue group will come right out and pick her up. So far, she has not had a really bad injury from falling. She has used it probably about half a dozen times over the years. Not only had my wife used it, but I have a wrap in my legs, and when I’m on the floor, I can’t get up, so I use it occasionally. I’ve used it about as much as she has, so both of us have been using it. It works for both of us.

Last week, my mother pressed her Lifeline button. She was a little disoriented in the middle of the night, and she thought she had to go to work, and it was dark outside. Lifeline called my sister, Diane, and she, in turn, called me. I checked on her. My mom was fine. The representative was great. We didn’t need any further assistance. And of all the times that she’s had to call them, the responses were always great. I’m really happy with Lifeline's service. My sister had picked Lifeline out. She's in the healthcare industry, and she felt that that was the better one to go with. My mother’s device has the motion one, so it can detect if she falls. But for some reason, her device keeps saying that the battery is low. The little yellow and green lights are flashing.

I'm 89, I fall a lot and when I fall, nobody can pick me up because I'm deadweight. My insurance company supplied Philips Lifeline and when I fell, I pressed the button. They came on and I talked to them. They sent the medics out who arrived five minutes later. It's a good service to have. I'm glad I have it, but since I can't have anything around the back of my neck, I either wear it in my pocket or hang it on the handle of my walker.

Our children got the Philips Lifeline for us. We have two devices and we have the wristband type. We have them for a couple of years now and they're good to have. They make us feel safer around the house and the yard.

I got Philips Lifeline because of my daughter. She felt that since I wasn’t living with her, there’d be somebody that Philips Lifeline would alert if I were to fall any time. The two times I’ve ever called them was one when I rolled over in bed and accidentally pressed it, and the other time, I was here calling the central office to check as something went wrong. I couldn’t make all the little orange lights go off. The person that answered was so nice and I appreciated it. If I press the little indention, people come on immediately. It’s made my daughter feel so secure. It’s made me feel secure too. I just would like to have a new one of the little thing around my neck that covers the band. It gets dirty and I don’t know what to do about it.

I had broken my hip when I was in rehab and my sister's friend had Philips Lifeline. And I made the agreement. Having it, I feel safer and independent. I've got it at least seven years ago. I have fallen and have had to use it. But the staff has been very helpful. I don’t wear it at night, but it’s right beside my bed. I kinda treasure it not only as a medical, but also if I hear strange noises, I could get help.

When the cord broke on the thing I wear around my neck, I called to see if Philips Lifeline could replace it, but I have to pay $149 for another one. So I just tied mine in a knot and wore it that way. I also cut the wires off that were sticking out at the end of it and poking me in the neck, but it still works. I've had them for at least 20 years and they have been there when I've needed them. When I used them for an emergency, they were there immediately. The other night, I fell on the ditch while getting out of the church and I got a broken arm. As soon as I hit that ditch, Philips was there and wanting to know if I had fallen. I talked to them while the guys were pulling me up out of the ditch.

I'm 85 years old and I fall so much, so I needed a medical alert device. My daughter had another one for me but it wasn’t like this, and so when this came out, she bought me this one. I wear it all night and all day, and I feel much better having this. When I went to the grocery store and reached over the counter to get some bananas, the device went off and everybody in there looked at me. Philips was fine at responding and I told them what happened. Overall, I’m satisfied with it.

Initially, I got a Philips Lifeline for their fall device. I don't have that anymore though. When I've called them, they've been helpful. Having it makes me feel I'm not isolated in an emergency. But it hasn't worked for a while. Because of the nature of what it is, it's a necessary thing. If you need one of these, you should get it.

I was living in St. Bernard and the one that I had at the time went off if you moved too fast. I got tired of it. I gave it up and I got a Philips Lifeline. My daughter’s not here all the time because she drives a school bus but I have the device with me. This way, I know I can press a button and somebody will be here.

I had lived alone for a long time since my husband passed away, and I've been in and out of the hospital, which is why I got a device. I've had two or three, but now I have one and I feel better by having it. I've been having the Lifeline checked for a long time. They checked it last week and everything is okay.

I live in a senior citizen apartment and years ago, there were people who were advertising Philips and some other. One of my friends also had Philips, so I went with them. I’ve used the account a few times and the customer service have been very good. When I press the button, somebody comes on the line loudly, asking me if I need assistance, and they send out the police right away. I'm more or less home-bound, and I wear the button around my neck.

I fall a lot and in 2014, I was walking up some front steps and I fell and fractured my femur and broke a bone in my hip. All this is due to the knee replacements I've had. I can trip on a dime, My wife said I don't watch where I'm going, but it's not that. It's just I can't raise my leg very far. That means I can't lift it a lot of times to clear a thing, and that's what gets me in trouble.

I got my Philips Lifeline through the county and it was free. One time, it saved me when I fell in the bedroom and broke my femur bone. I had no phone with me at the time and I pressed that. Everybody was great. The device also gives me a form of security and I never go without it. Even though I carry my cellphone with me and my house phone, there are times where you can’t carry that stuff with you. All in all, I'm very satisfied with Philips Lifeline. But now, I don’t get it for free and I’m not happy with the way they turned me down. I got very poor care because it comes through through Western Reserve Telephone and I really got very bad service through them trying to renew and re-up it. And I just got shoved around. But I’m paying for it now because I don't know what I'd do without it. I also don’t understand why people that live alone don’t have one. But some medical alert devices are expensive and a couple of people told me that they couldn't afford it.

I used my Philips Lifeline for my daughter once when she fell on the floor and we couldn’t get her up. The people came and got her up off the floor. Although it’s only good when I’m here at the house or directly outside, I’m really satisfied with it right now. I’m 90 years old. I am usually here by myself and might fall. And the Philips Lifeline makes me feel happy that if something should happen, I got it there to call for help.

The device takes you outside of the house, but not much. I wanna go further than that. If I'm around anywhere outside of the house, then I have help. Also, it would be perfect if they were more in line in price with the others. They are a little bit more expensive. But I'm staying with them because they are so reliable. My 6 children agreed. They wanna know when I fall.

My mother was falling down the steps and my sister found out about Philips Lifeline. Every time something is not right, they get ahold of me and I’m the one they call first before anything. And when the power went out, they got ahold of me.

I feel very secure with the medical alert device from Philips Lifeline and I don’t even notice that I have the button on. They respond within a few minutes.

I had a fall and my son who was from Minneapolis was here. He ordered Philips medical alert. For five years I've had it, I've only had to use it once. I'm 96 years old and I had a fall. Their response time was very good. In fact, one day, I dropped the piece you wear on your neck. I didn't realize it, and it set the thing off, and here came five guys in an ambulance and walked in on me. I was sitting in my chair. I didn't know I had even dropped it, and they asked if I was all right. I said yes. The device has been perfect.

My son got me a Philips Lifeline and I've had it for over 2 years. I pushed the button accidentally and got a response.

I fell down, so I got a medical alert device. Sometimes it gets activated by itself. I also got a cat that likes to crawl on me and it sets it off. Their response time is almost immediately and they are good over the phone. Having my Philips Lifeline makes me feel safer.

I’m very confident with my Philips Lifeline. I’m living alone and so I need it. On the 15th of every month, I just check it with their people and they're very nice. I've had it for a long time now and everything is fine.

I live in a ranch-style log cabin, which is long with a double carport. I’m on my 6th year of buying this place and the people before me put the clothesline a good distance away from the back of the cabin. So I have a good distance to walk when I have to hang up some clothes. And I don’t walk very good because I need knee replacements. But I take my time and I walk with a cane. Yesterday, I was kinda puzzled. I went out and hung some clothes up on my clothesline. As I was coming back towards the house, I started going uphill, almost at the flat area, and I tripped. I fell but I slowly got up. It was not too easy for me to get up but I did and I thought I gotta hurry up and get to the house. I gotta press that message button on my Philips Lifeline device to let the lady know that I was okay.

I went to the hospital the year before last year at Christmas time. I had a light heart attack and my husband had found me in the corner of the bedroom. I was kinda out of it and threw up on myself. The doctor at the hospital wanted me to get Philips Lifeline. Its quality is excellent. I've received messages to be set-up and everybody is very thorough and courteous. When I accidentally hit it a couple of times and it called in, Philips Lifeline's response time was really quick. It's well-needed for a lot of people. And I thank God I haven't had any more incidents, but you never know.

When my husband passed away and I was by myself for the first time, my daughters insisted I get a medical alert device. I like everything Philips makes and got the Philips Lifeline. Most of my home products are Philips because I just feel like they make the best things out there. They have the best guarantee, and they make the best products. I also have a CPAP machine and it's a Philips Respironics. I've only had two in 18 years and they've both been the Respironics. They've both been wonderful. It has been so satisfactory, I'm about to get another one. I fell about a week and a half ago and my Philips Lifeline went off right away. I couldn't get to it. They called the local 911 number. I hit my head on the table and my whole face and down my neck are black and blue. I also got a big lump on my head. It did very well by me.

Everybody else in the apartment building that I live in has a Philips Lifeline. It used to be the only one here in town and it was taken care of by our hospital at one time. Now, you have to go on your own to get it but they had someone from the hospital that volunteered his services to install them. That was many years ago and I never looked into any other one. I just took the Lifeline for granted. When I had to use it for an emergency, it was a little scary. You have to wait a while until somebody comes and it’s always the police who comes first because they don’t have anybody to call in the building here. They send the ambulance because I can’t get up when I fall. I’m satisfied with the service I get. I am 95 years old and it’s well worth what I pay for it because I don’t have any family in town here to rely on if something goes wrong.

I've had my Lifeline for a long time. I love it. I’m happy. One time, I had called back and told them I was okay. The people at Philips were helpful.

Philips Lifeline gives you a certain amount of security, but it doesn’t give you much. I've had it for over a year and I don't like it. If I’m in the other room and I accidentally bump it with my thumb or whatever, I can't hear it. This happened before and I didn’t hear the phone. I’m hard of hearing and I take my hearing aids out at night. They sent the police and an ambulance and we were sleeping.

My son wanted me to have a Philips Lifeline, but the device does not seem like it works. Yesterday, the communication thing didn’t have any color or anything except one little white thing. Usually, it has a red thing lit up. Nevertheless, I have used it already and the emergency response was good.

I'm satisfied with Philips Lifeline. The first device I had used to go off but I didn't even need it to go off. It must have been sensitive but this one is not that sensitive. I got it to satisfy my kids because they always used to worry. At least now, it would go off in my house and in my son's house. Then, it would go off in my other son's house but he moved to South Carolina so that's no good. We canceled that. It used to go into my daughter's place too but now, she's gonna move to another place so I probably have to let Philips know that although it’s not gonna be that far.

Victoria has Alzheimer’s and she needs a lot of assisted living. I’ve been her caregiver for almost a year now. She tends to go outside and she wanders off to the neighbors. That just happened recently. So in case she falls or something, we would want the ambulance or whoever to come right away. Philips Lifeline has been really helpful because I'm only here for about eight hours. I usually put it outside of her blouse so it gives us some sense of security that she has her apparatus on and she’s really cautious about it. She fell two days ago and it did bang. I was here so I was able to take care of it and help her up. But that’s really nice that it just bangs as soon as she hits the floor. It gives you a sense of security that your loved one would be fine if you were to step out for a few minutes. I would recommend it to whoever has a family member that has Alzheimer’s.

My sister-in-law thought that my being alone was not a good idea not to have Philips Lifeline. I have it a long time now. My friend that was next door to me also used Philips. So far, I’m keeping this. There are services that are cheaper. I was going to look into it because my finances have decreased, and I’m in a new residence for senior citizens. My device is around my neck. When I walk out of the apartment, I take it off. So, when I go downstairs for the entertainment or for a class, I take it off. Sometimes, I wear it, but most of the time, I take it off. I ought to wear it all the time. I hope I'd never need it. But if I do, I have it.

My wife got my Philips Lifeline for me and I wear it around my neck. I like the security I feel with it. The device doesn’t work outside the house, but since I don’t get out much, it doesn't concern me a whole lot. The service of their team is good, too.

Last part of last year, two men decided that I would be better off if I take and pay for the medallion for $100, and that it would be solely mine. I paid $100 for it, and they told me that is mine now. Philips Lifeline has called me and reminded me to call them every once in a while to check in. I would then press the button and they answer and say everything is okay. I, however, don't use the device that much because I have moved recently from Arizona and I am in an assisted living home now in California.

We’ve been very happy with our Philips Lifeline. We haven’t had to use it, but it’s good having it ‘cause neither one of us are real well. If we fall down or anything happens, we push the button. Hopefully, we would never use it. But our daughter is gone a lot with work. Like today, we’re both here but I’m not well today, and if I needed an ambulance, that would be the quickest way to get one.

My heart was beating really quickly, so I called them. I was really pleased with their service and with the emergency people. It was great. I went to emergency and stayed there a while and then came home. It's a secure feeling for me to have it here. I wish it was less expensive, but I'm very happy with it.

I live by myself, I am a senior citizen, and I have old-lady-itis. I belong to Humana Healthcare and they sent me a letter that said Philips Lifeline was available and if I'd like to have it. I said yes and they sent the medical alert device. When I first got it, I took it off, sat it on the sink, and it went off. I unfortunately slipped in the snow and it went off too. I didn’t even realize it because it was outside. Next thing I knew, a fireman was showing up on my door and I asked him who he was. I wear it all the time except when I shower because I set it off when I banged it against the shower wall. It’s very sensitive.

I’m 97 years old and live by myself, and Philips Lifeline was the one that was in the pamphlet, and I saw that it was in my pharmacy. My device has been doing all right, except sometimes at night when I turn over, I push it off. I don’t ever take it off, and it has gone off two or three times. They have had to call me then. I don’t know what makes it so sensitive. It is also hard to keep it clean -- I leave it on, and when I take a shower or bath, I wash it on me. Still, overall, I’m satisfied with it if it quits going off at night.

I'm happy I'm with Philips Lifeline. I've had it a long time. I take it to bed with me every night and leave it on my bed in case I don't feel good during the night. I appreciate it. So far we had no trouble. I pushed it accidentally, and they called me right away.

I do live alone and I don’t wanna fall so I needed a medical alert. I purchased a Philips Lifeline and I've had it for a couple of years now. It makes me feel safer because I can yell for help with it. I’d recommend it.

I'm 94 plus 4 months. I can't walk and stand up alone. I'm happy I have Philips Lifeline because I live alone right now. But my daughter says the people from Philips Lifeline will help me, so then she’ll able to leave me unattended. I used my Philips Lifeline twice, and it worked. I had fallen and couldn’t get up. Some very nice, young men came. All one of them had to do was pick me up and put me back on the bed. I'm very satisfied.

I thought I needed a medical alert device and bought a Philips Lifeline. I wear it around my neck. And I feel good about having it.

My Philips Lifeline is great. It’s handy and I can wear it around my neck.

Philips Lifeline is doing a good job. My mother has had her Lifeline since about 2008. We like the protection. They call her when her battery's dead. Everything is taken care of for her. She's more independent. She can be left alone and we don't have to worry about her if she falls or needs medical attention. She can take care of it herself just by pushing the little button.

I live alone and I am 92 years old. My niece knows about Philips Lifeline and she got it for me. She pays for it. Since having the device, it makes me feel like I can call for help if I would fall. I have called when I accidentally pushed the button, and the representatives were very courteous.

I found the necessity to have some coverage because I live alone and it’s a great idea. Philips Lifeline has great service but I put away the device when I moved. I still have it but I haven’t plugged it in. I recently purchased one of these Apple Watches and one of the things that was attractive about it was that the watch would detect the fall and call the various resources such as the police. It is supposed to work whenever but it doesn't work at all. On the other hand, Philips works perfectly and is very nice. I take it off in the shower and maybe drop it, and it’s calling me right away, which is good. Sometime next month, I’m going to go back to Philips and switch to a GPS unit.

I’m quite elderly and I am alone part of the time. I have Philips Lifeline and I feel better when I have it on. I wear it around my neck and I’m satisfied with it.

I live alone and I’ve had two falls, that was when I decided to purchase a Philips Lifeline. Since then, I've used the button twice and the reps I've interacted with were wonderful. I had a fall and I couldn’t get up. They wanna know if I wanted to call an ambulance. I said, “No, if you can just help me back to the bed.” They said, “Are you sure?” I said yes and they said, “You push that button again if you need to.”

I'm a senior and I live alone, and I decided to have something in case I have trouble here at home. My Philips Lifeline is working and has been used once when I slipped out of bed and couldn't get off the floor. Also, it has been going off once in a while because of a false reading. However, they have been fast to respond.

I've had my Philips Lifeline for more than two years now. I never had to use it but one time, I was walking in my yard and I was bending down. Somehow, I lost my balance and I went backward in my yard. I didn’t hurt myself but in less than five minutes, I saw some guy by my fence, and he said, “Are you okay?” I said, “Yeah, I just flipped backward and lost balance.” And he said, “That’s okay. If you need help, just call.” I asked who he was and he said, “You pushed the Lifeline, so here we are.” So, I know it’s gonna work well. I live alone and I’m gonna be 92 soon. I don’t mind living all by myself. I’m healthy and very active. I do a lot of things and I still drive. But it’s good to know that if I need help, I have it.

My son purchased a Philips Lifeline device and sent it here. I’ve used it a few times and it has been very responsive. They called me immediately. The button that I wear records. If I fall, it makes a thump. I have fallen without having it on and it records it anyway. It hears it. I did have one problem with it though. We had a hurricane a few years ago. I called them to tell them I was leaving, and they said, “You can’t leave without telling us when you’re coming back. And if you’re going, you have to be gone for three months because that’s how we function. You can’t be gone for less than three months. You’re off the call for three months.” And I said, “This is ridiculous. A hurricane, how would I know when it’s gonna be over?” And he said, “That’s your problem.”

My wife has had Philips Lifeline for several years now and everything has been going okay. The doctor told her she needed the monitor, which was why she bought it. I like knowing that with it, if I’m not here and she needs help, she can press the button and get help.