Lifeline Reviews

I have Multiple Sclerosis and my legs started getting weak. And I'm a big guy, I'm six and a half foot tall, under 300 pounds. And when I fall, it's gotten to where I have to have a lift assist. I also have what they call a generalized seizure disorder. I have grand mal seizures if I don't take my medication. I can tell when I'm starting to have a seizure, so I can push the button and get some help. I haven't had to for that yet, but it's just nice to be able to not have to worry about it. Every time I pushed the button, they've been friendly and they've been very helpful. The device hangs there like a piece of jewelry so I don't worry about showing it.

My mom is 89 and it's hard for her to walk. She's at risk of falling. My sister connected her with Philips Lifeline and so far, their device has been working fine. It's very sensitive. When she was with my other sister, the device went off constantly when my mom is in the shower. Philips's team responds very quickly. We are secure that she is in good hands.

My daughter bought the Philips Lifeline for me and it's good for her. She's a long ways away and she wanted me to have it. I haven't had to use it, thank God, but so far, I haven't had any problem with it. I feel a lot better about bringing it when I'm in the shower and I'm very satisfied with my experience with it. My interaction with Philips Lifeline's reps has been excellent, too.

I work, and Eleanor was home alone by herself. We've had the Philips Lifeline device for so long, six years maybe. They've been very kind.

It's a very safe feeling to have Philips Lifeline. I've had it for a long time. I got it for help in case there was an emergency. Since I've been having it, I don't worry anymore as far as if I needed to get to the hospital. I feel much safer and it's good. I'm very satisfied with it. My nephew lives with me. He's a grown man. When he's here, I don't wear it. But when he's out, then I put it on. Whenever I'm gonna be alone in the house, I always put it on.

I recently turned back my first button and got another one because it went off when I was in the shower. When I got to the door, the police and the EMS and a huge fire truck were right at my front door. It's kind of a pain on the neighbors. But it's nice to know that it works. The only thing I do not like about it is that in TV, it will show somebody falling and they’ll say, “I'm falling and I can't get up,” and they'll say, “Well, help is on the way. Where are you?” But that’s not the case with this one. I can't talk back to this thing. My station is in the kitchen and if I'm here back in my bedroom and it goes off and I've got to run in here to do any talking. Otherwise, they're gonna send people. That happened to me once before and people came. Also, occasionally, it goes off. I'm glad know that it works and it's fine. But I don't know why this button that would go off if I fall costs $15 a month more.

I got Philips Lifeline because I'm old. Sometimes it seems to be a little too sensitive. If I roll over on it in the wrong position, it'll go off. Other than that, the device is all right. I haven't used it, but it's there.

I live alone and I’ve had trouble with my knees. I was afraid of falling so I got a medical alert device. I’ve had a couple of incidents where it went off and the firemen did come, but it was an accident. I haven't had to call them to really use it. But I feel comfortable knowing that I have it.

I had some concerns about falling and my daughter got me a Philips Lifeline. It's been okay, so far. Something happened one time and the response was very fast. And when I wear the device, I don't realize I have it on.

Jeffrey got a Philips Lifeline for his health issues. I've spoken to Philips for the test calls and they've been fine. Jeffrey has his device for over 10 years, and it’s only been a couple of times where he’s gotten to push it. It seemed like it took a little bit longer to get through. But for the most part, it’s pretty responsive. When it’s pushed when it needs to be, it seems it has longer time than what it really is.

My mother is at risk for falling, and I thought the medical alert device would be good for her to always have so that we could have quick access to emergency medical personnel if we needed it. We liked the different options that were provided by Philips Lifeline and the cost. It has been used before to have the emergency help that she needed and it worked. Someone responded within minutes. Their response was always good. She has gotten used to it and considers it a part of what she needs to do.

I needed the device in case I'm alone and I need help. My wife had Philips Lifeline and I continued with it. I use the device on my arm, which has the same effect as the bracelet. The interactions I have had with those at their main office have been fine.

I haven't used my Philips Lifeline device in a long time but everything works the way it should. I put it on a charge and let it charge up. When I test my button, the response has been fine.

I fell and I still fall a lot, and Philips Lifeline gives me security if I fall again -- I feel secure because I know they will be here. I went with them through my insurance. The reps are there if it goes off. They also call and make sure the device is still working. Everything is fine, and I feel comfortable with it.

My Philips is sort of my crutch if I leave the house. When I pushed the button, it was for my husband who had fallen and they sent somebody out to help him. The other times, the device kinda went off itself. A couple of times, I did fall and it went off but I was okay. I wasn't hurt like I couldn't get up. But the device is a security and I like it. The response was pretty quick too. It was a good experience. People considering the device should know that if they fall, they don't really need to push the button. When I fell and I didn't push it and customer service responded. I suspect there's a fall detection.

I've been wearing my Philips Lifeline device around my neck and so far, things have been fine. When I was having trouble breathing, my granddaughter made a call to Philips and they responded very quickly.

I had Philips Lifeline for a lot of years. I fell down three times, and I had it for that. I don't know what would have happened to me without it. Now, I have a new device and it's all right so far. I wear it all the time and if I have a problem, I charge it. It's comfortable as well. This is the one that my insurance has been giving me for years and I'm satisfied with it, but I can't afford it.

I know that there are cheaper ones compared to the Philips Lifeline, but I haven't switched. They were good enough to take me when I needed a device so I stayed with them. Evidently, I pushed it when it didn't know I did, and they’ve been very good. They respond and have been very quick and polite when that happens. I don’t have any complaints with the system.

I wanted to have something to reach during an emergency in case I needed it. Philips Lifeline was recommended to me by a friend. I feel fine with it. I have had to use it a time or two and the response is very good. But I'm actually thinking about going with another company, which works outside my home. This Philips only works inside my home. So I hope they would have improvements in being able to use it everywhere.

I was in a hospital when reps came around and told me what the Philips Lifeline medical alert device was. I thought that it would be a good deal, so I said yes to their offer. One time, I leaned up against a counter and the button was engaged. They reached out right away and I told them that it was not a legitimate call. I used the device for a while, then it got troublesome because it was getting in the way of the things that I wore. It was falling off of my clothes and getting dirty. And when I'd take my clothes off, I’d pull it off too. It was not practical and I wasn’t using it, which is a good thing not to use it. So, I don't wear it anymore.

I have a bunch of kids and they think I'm supposed to have all these stuff. One of them is a medical alert device, so I got one from Philips Lifeline. I'm satisfied with it. I haven't even needed it but it's here if I need it. I was wearing it for everything but I pulled it off right now. My husband lives here, so we can kinda keep each other going. Other than that, I know that the device is working because I've accidentally turned it on and they came on fast to ask if I needed help.

Somebody else I know uses Philips Lifeline. I do fall, and the device gives me security. I like having it. I've used it and they were fast to respond. We have the fire department not too far from where we live, and they all move pretty quickly.

Philips was recommended to me by a social worker from the VNA and their customer service has been good. When I had problems with the battery because it wasn’t recharging in the normal amount of time, they had to come out and reset it. They did that in a reasonable amount of time. Then they decided to exchange the device because when I called in at one point to test it, they couldn't hear me. They determined the device that I had had become defective, and so they brought a new one out and exchanged it with me.

We needed a medical alert device because of my and my husband's age. When I was researching what company to get one from, I spoke with Philips Lifeline's reps and I found them satisfactory. So far, we have not had any emergencies but we've dropped it then it went off. It was startling that they came on.

My mom used the Philips Lifeline device a few times and they’ve come right away. I had her moved up here while the virus is going on, and they were very nice. They switched the address over.

I've fallen several times and used Philips Lifeline. The response time was pretty good. The ambulance came and then I had a friend ran over too. The response team very good. I've been happy with the medical alert.

My husband is doing all right with his Philips device. He doesn't wanna change. He can get a free one but he doesn't want to. The string’s already turned dark. He's wore it for so long. He wears it the whole time he's up, which is about 18 hours. He takes them off when he takes a nap or go to sleep. Philips' response is really good. If he drops it or bangs it up against something, it goes off. And then, I have to tell them he's all right. But it’s good because he's in the front room in the hospital bed and I'm back here in the back bedroom, so if he falls in the front room, kitchen or the bathroom, it would go off if he can't holler for me.

I was told that I had to have an alert device and Philips Lifeline was the one that I got. I feel safer around the house with it. I had used it and they were fast to get here. I'm satisfied with Philips Lifeline but I wish it goes further. I go to church on Sundays by myself and I go places by myself. So It would be nice if they told me that it would work 1,000 feet from the device.

I'm 93 years old and I'm still walking around. My daughter got a medical alert device for me, and I like it. I usually just put it in my pocket, especially if I'm going out to wash and just try to keep it close all day. I feel secure having it. The only problem I have is when I try to use it in the shower, they're usually yelling at me and ask me if I'm okay. And then I've had to run in wet to tell them I'm fine. So, what I'm doing now, I'm not wearing it in the shower.

I had knee problems and then I had broken my ankle before I purchased my Philips Lifeline. Now, I'm very careful. The device is not that comfortable at night, but when you have to have it, you have to have it. Sometimes I do take it off when I'm in bed because it wraps around the sheets and around my neck and I'm laying on it. One time, I was wearing it and I pushed something down. I accidentally hit it and it went off. They responded quickly.

I had a fall last autumn where I slipped on some ice and broke my shoulder and my arm. I couldn’t get up and I had to crawl into the garage to get myself up to call 911. My brother came over here from Denver and I had been telling him I was gonna get a medical alert device. He did a lot of research for me and did all different brands. He thought Philips was the best one and I bought it.

My medical alert device from Philips Lifeline is very nice and their service is beautiful. When I used it for an emergency, they gave me very good service and their response time was fair. Still, they should respond more quickly. Other than that, I use the device around my neck and it's very helpful.

My insurance got Philips Lifeline for me. I just charge it up every once in a while.

Philips Lifeline's people are really good. When I accidentally push my button, they always respond. One time, I fell and the device alerted them. They called and I told them I was alright. The reps have always been very helpful, polite and courteous.

The Philips Lifeline device was offered by my insurance company. I had difficulty with the other device. It was so big. It was like putting a brick around my neck and was not at all comfortable. I never used it. It just sat around here in the house and gathered dust. The Philips team gets in touch with me. I’ve got a light blinking on mine right now, and they keep calling me and telling me that they’re not getting good reception. They tell me to move the receiver part, and the device works. But then the light continues to blink. One night, they called me and asked me to press my button on my chest on the instrument. I did, and they answered, so I guess it works.

My children bought the Philips Lifeline for me. I live alone and I wear it for them. It’s my children’s sense of security for me and they're very satisfied. I just wear it around my neck but when I go out with other people, I don’t always wear it all the time because I’m with other people. The device is comfortable and it is there to save me if something happens. And If you need one, you should have it too.

I laid on my Philips' device on the bed one time. I had the wires on and couldn’t get it over my head. And I put it on the bed, and it fell off on the floor. And they’ve been calling me about if it went off there. They were very nice and kind. I am wearing the device every day for caution. I don't mind wearing it. It’s just like wearing a necklace. But the string on it is dirty-looking and it shows above my blouses. When I try to wash it, using some soap and water, it helps a little bit, but not much. But other than that I'm satisfied with the device. It’s wonderful that if I fall down and can't get up that I know that it's gonna contact several of my family. It's two next door, and then my son. He’s at work in the day. But if he thought I was hurt he would immediately come. He did before when I fell off the bed. It’s three or four that would come.

The girl from Philips comes down and checks where I am. Usually I'm on the floor somewhere. I haven't hurt myself yet, except once on my forehead. I kinda twisted around and when I fell I hit my head on the doorframe. But other than that I just fall down straight. She came and picked me up. I like Philips. The first time I fell someone called downstairs and called an ambulance for me because it was a little worse than other times. But I wouldn't be without Philips Lifeline. They don't take long to respond. They are good.

I live alone and I’m now 96. I decided to get a Philips Lifeline and it worked perfectly. I fell out of bed and I was able to just use my Lifeline, and they were here right away. However, the price keeps going up. But I have security with it and I’ve been very satisfied.

I had a mastectomy and that’s about the time I originally purchased a medical alert device, but I haven't had it across my neck in several years. When I moved from Florida up here to North Michigan with my daughter, she said to put it back on. Right now, I’m going through dementia and Alzheimer's and there's not much that can be done, but I’m up here with my daughter getting treatments for that. We’ve got stairs to go up and down on and my daughter and her husband said I needed the device, so I got it out of a box and I put it on. Even though I haven't given thought to using it, there's the peace of mind that you think you'll have help if you needed it.

I wear my Philips Lifeline all the time. It’s around my neck, even when I take a shower. I’ve had it for years and had occasion to use it for 3 times when I had fallen. I got the wellness visit from my nearest firemen who know where I keep the key to the backdoor. They came in, pulled me up and stuck around for a little while.

I used my Philips Lifeline device once and the team was very good. They had to break the door in, but you have to do what you have to do. They came right away. I'm completely satisfied with the device.

My wife died and my son and daughter wanted to get a Philips Lifeline so if something happened, I could get contact right quickly. My Philips Lifeline is working out fine. So far, I haven’t had to use it. They call me about once a month to check it out and it really makes me feel good just to know if something does happen, all I gotta do is push the button. Because since I’m by myself right now, this could be a lifesaver. I really appreciate it.

Philips Lifeline is working out just fine. I’ve had it now for 20 years. In-home health talked me into getting Philips Lifeline 'cause I was living alone. So I ended up wearing it. Most of the time, I don’t even know it’s there. I bump the device all the time and they respond within two minutes. Then the ambulance shows up and then I'll say sorry to them.

Once a month, they call in and make sure the unit's working. They've all been polite, very abrupt and businesslike. I have also used the device twice and the response was excellent because the police got here instantly.

I had several operations on my left leg. All the nurses and the medical staff that I was talking to said that I needed the lifeline especially because I live all by myself and I might fall or something. I did have a lot of trouble before getting up. I got Philips Lifeline and I test it once a month. They respond in a minute and I'm very, very happy and pleased with it. I'm so used to the device that I forget all about being there. I go to bed at night, turn over under my stomach, then I start feeling it digging into my body. So I get it out and put it on my back. Although I know it’s there if I needed help. I feel more secure. The only thing that I wish that I could be out of this area. I don't know whether I could be like in Chicago and use this lifeline. It would be very convenient to be if it were all around the world.

I was working in my kitchen one day and did not know that the dishwasher door was down, and I landed on my hip and broke my femur in five places. I laid there for two and a half hours until my late husband got home from work. And so he said, “That is the end of that. We are going to have something around your neck or on your wrist so you can get ahold of somebody.” I'm very glad that I have this thing. The night that my husband fell, it was 11:15 at night and I did not have it on me at that moment because I was sound asleep. I now wear it 24-7 because he is not here anymore -- back then, I was not wearing it except when he was gone.

My son investigated Lifeline and he saw it had a good reputation. I have it around my neck and it's okay so far, but one time, I was in the shower and somehow Lifeline had gotten the idea that I needed help. I got a message that I had something wrong with my Lifeline then the two people on my floor that I had as people who were to be notified got the call, and it wasn't true. It was a fake call and eventually, Lifeline called me back and said that it had been a mistake.

My mother has had Philips Lifeline for several years. We’ve been really satisfied with it. She lives alone and she’s falling. It was about two years ago since she last used it. It has always been good service and the equipment holds up good. They’ve responded real quick if there's a problem and the monthly fees are reasonable.

I'm by myself and my son got this for me. I'm fine with it.

A friend of mine had Philips. Then, when I was reading up on it, I liked the fall-safe idea. It just seemed like Philips has been around for a long time and it’s well-known, and it produces a good product. So, I went for it. Everything's fine with my Philips Lifeline. I live alone and for peace of mind for my kids, I decided it would be a good thing. I’m fairly active. I maintain the house and I walk the dog a lot on trails. I just wanted to have the kids know that I would be taken care of if something happened.

I like that Philips Lifeline makes me feel secure. One time, I was outside and I fell and I couldn't get up, so I had to call. I wasn't injured, luckily. But I had to get somebody to help me get up. So far, it went all right. I've not had any problems with it. Sometimes, I push it accidentally, but that checks it and it's working all right.

I have Philips Lifeline in case I fall. The device is tested all the time and their reps respond right away. I don’t really need it now ‘cause I have caretakers around the clock but I still keep it. I like it and everything is working out very well.

I lived in a house all my life, and after my husband died, I was moving to a new place. I was still going to be living alone, and my son insisted I get a Philips Lifeline. My husband died in 2013 from cancer, and he had Philips during his last period of time. I got a new Philips as well. They called me several times the first little bit of time. Maybe I rolled over in my sleep and the button got pushed. Also, one time, I passed out when I was here alone one morning and they came immediately.

Ten years ago, I got really sick. I had a little stroke and I couldn't live by myself without having a medical alert device. They wouldn't let me come home from the hospital unless I had one. Now, I have Lifeline and sometimes, when I'm sleeping, it gets wrapped around me. Still, I've been wearing it so long till I didn't even notice it. I also feel secure mostly with it because I live by myself.

My Philips Lifeline has been okay. I live alone, and I don’t have any family here, and so I was just trying to get ready for any emergencies. I fell in January, but the device didn’t go off. The selling point on this particular one was that if you fell no matter where it would automatically go off. I was going into the Quilt Museum and just didn’t raise my left foot high enough off the curb and I went down. And so, I was in the ER room for a while. The place that I had the injury was above my left eyebrow, and it still bothers me some. I had to have 10 stitches. It was just blood coming from all directions. But now, I just wear it and go on and hope I don’t fall anymore.

I’ve had a stroke and various other things and at the time that I was living alone, I felt I needed the access to help. I got Lifeline and I wear it. It’s comfortable enough and I’m quite satisfied with it as well. I’ve married since and I don’t seem to need it very often, but when I test the button periodically, the people come right on the line and assure me that everything is in working order.

Philips Lifeline was recommended to me by a friend who had one. I, at the time, was living with my husband, who has since passed away. But we both were falling occasionally, and we felt that we needed to have some possibility of calling someone because both of us were too weak to pick the other one up off the floor if we fell.

Years ago, I was falling down and I needed assistance getting back up. Philips Lifeline was the easiest way. It’s very comfortable. I have it around my neck or wrist. They’d call every month for the test. Sometimes, it’s before I get up in the morning. Sometimes, it's late at night. Sometimes, their response is quick and sometimes, it's not. It goes through that thing about 5 times then you get an operator, or it goes to the person. It comes on, but a lot of times, like if I were hurt, it seems like I'd been lying there for a long time. But on the average, their response time is about a minute and the reps are very helpful.

I've been with my grandmother for over a year now, but it's been a few years since she got Lifeline. We've used it and the response was good. I didn't have any problems.

My Philips Lifeline is great. I’ve told a lot of my friends about it every time. I tested it not too long ago and their response is pretty quick. My son and his wife get a notification. Comfort-wife, the device is not bad at all. A lot of times, if I have a loose pocket, I’ll stick it in that. I have even taken the string and tied a bow and pinned it on me, too. I feel safer having the device because you never know when you’re gonna need it. I would have to use it that day I fell, but my two adult grandkids were here and they helped me up.

Since long ago, my children have wanted me to have a medical alert device and the end of last June put an end to that. I fell in my bathroom and I hurt my head bad. My oldest son said I had to have it, and he bought me a Philips Lifeline. It’s like a security device and I don’t notice it that much around my neck. Sometimes if I accidentally touch it wrongly, then it will make that noise on that little machine and they're quick to respond, which is very good.

Lifeline's service has been perfect. I'm the one who’s supposed to be calling them and getting some sort of update which I haven't done. I've been sort of lax in that department but they have reached out. But I'm trying to think if this is the right thing for me to be using. I might be a little young for the thing I have. I'm a fairly active human being and to keep this thing around my neck is like an Albatross. I got this bulky thing because it checks when you fall and then you can’t do anything. If I'm wearing a heavy coat, I would never be able to find it underneath all my layers. So I'm thinking I need the version where I have to press a button whether I'm unconscious or not. But the problem is if I'm unconscious, I won’t be able to press a button.

Somebody recommended Philips Lifeline to me and things are working wonderfully well. Although I'm fortunate enough to not have to use it, I've set it off several times by myself. They say it's all right and that they'll reset it and even though I sometimes think the response takes longer than I'd like it to, I have no problem with it. It takes a minute, but it seems forever when you're waiting for it. Also, it could be improved to get a recording first, and then you get someone to talk with.

When I first got my Philips Lifeline device, it got triggered accidentally. The three people I had on my list all came dashing over. More recently, they called the first person on my list and she came over and took me to the hospital. However, if I need to push the button and I'm too far away from the receiver to get a connection, it doesn't work. I've seen other providers advertise that they'll respond no matter where I am. Still, their team calls me once a month to check how my device is working.

I had Philips Lifeline before. My insurance company paid for it because I was falling all the time. Then they stopped giving it to me for nothing and I have to pay for it now, but I stayed with Philips Lifeline. It’s too expensive though. When I used the button, getting a response took no more than a minute. They also stayed on the line and somebody came right away.

I wash the cord of my Philips Lifeline and it always looks so ugly. I tried bleach and everything and I just feel like I can't keep it clean. I wonder if there was something that I could do to straighten it out. Other than that, I like my device. My children got it for me. I do live alone. In fact, it was my son’s mother-in-law’s thing and they just transferred it over to me. I am 96 years old. I did use it twice, and it went really well. They came out as soon as I pushed the button.

Barbara is 94 and she's unsteady on her feet. So, the device was a precaution because she had had some falls. We wanted to make sure that if she fell and wasn't able to contact someone, we had a system in place where the appropriate people would be notified and the paramedics could be notified, even if she was unable to do so. Sometimes, there is a problem with the extended speakers that we have. The main unit is fine but we ought to move the main unit into her bedroom. Right now, she's still going in the kitchen so we have the main unit in the kitchen and then an extended speaker into her bedroom where it would also pick up on the bath, and it has. There's no problem with Philips listening on their end and sometimes, she has the TV quite loud. So, it's just sometimes when we're trying to hear them, they cut out when we’re trying to talk to them on the speaker.

I wear the device around my neck everyday. I’ve used it and help was there quickly. Living alone, it makes me feel safer and the kids do, too. I’m happy with my device.

I live alone, so I wanted something that I could call if I needed help. I’ve had Philips for nine years and I called them only once because I fell and their response was very good. But it has gone off several times and they called because the button has been pushed. I wear the device around my neck and it goes off if it has been touched. I leave it on all the time and sometimes, it would go off in the middle of the night. I’m sound asleep and I have to get up and answer the thing and say that I’m okay and it just got bumped.

I had surgery and I was walking, but my children were afraid I was gonna fall, which led me to purchase a Philips Lifeline. I wear it around my neck. It makes me feel like I got help right here. I live by myself and with it, I have something I can depend on. When I used it once, it went great. They sent someone for me and got me to the hospital. I was told I wouldn't live through that, but I did. However, if I hadn't had my Lifeline, I don’t think I would've made it. I would recommend it to anyone, especially when they're by themselves.

I got a Lifeline just in case. I have Parkinson's. The button does not have a substantial radius to pick up. If I'm in the park, it may or may not hear me. I have inadvertently set the button off from time to time. I set it off once when I fainted, but they called the fire department. I woke up with six firemen standing around me. The response has been pretty good except there is some difficulty at times for them to hear me. They could not to understand what I'm saying. But other than that, the other people who answered the call have been reasonably literate.

I fell and couldn’t get up, and I was on the bathroom floor for a night. So, I decided I better get one of those medical alert devices. My Philips Lifeline is fine. I’m glad I have it because I know I can’t get up if I fall again. I've had to use it and the response was quick.

Philips Lifeline was the easiest one to set up in our area and any time that we have questions, we usually have a representative here the same day. Email communications are great and they’re wonderful to work with. The devices are for anyone that would be in our 24-hour gym since we are unmanned over night hours. If a patient or a gym member would choose to wear one and they would have an injury, they would have the ability to talk to 911 as quickly as possible. We’re happy with everything.

I dealt with Philips Lifeline when I was down in Homer. I continued doing it when I moved to Kenai. The one time I fell, they came on immediately which really pleased me. I didn't need them but they did come on right away.

Six years ago, my son made me get Philips Lifeline. I bought it for safety it lasted six years, with one battery in it. Then, they called me and said they couldn’t get any signal. It was dead and they needed to order a new one. I have a pendant and had gotten a new tag for around my neck. I like Philips Lifeline because if I needed help, I'd get it. But I have one that is only for the house. I don't have one for if you fall down in the park or in the bathtub.

I had the Philips Lifeline device right after I had surgery. My younger sister made me have it. She called, made all the arrangements, and there it showed up. One of my home healthcare aides helped me set it up, and I’ve had it ever since. I used it once. Response time was excellent. I live in a small town. I fell down, and before I could even stand up, they were there.

I live alone. I had surgery one time and the home help nurse got Philips Lifeline for me. I’ve used it a lot. I had fallen, and I was in my bedroom and I couldn’t get to my button at the time. I finally reached it and mashed it, and they sent the ambulance out here and they took me to the hospital. I feel safer at home because I have the device. I wear it all the time. I’ve lost two of them and had to get them replaced, but I started to drop it one time and my sister told that she wanted me to keep it since I had it. So that’s why I keep it. It’s really a blessing at times. I like it. It’s a lifesaver. I would advise people my age and older to have one of these, no matter if they’ve got phones. It’s a good thing to have.

I'm satisfied with my Philips Lifeline. My age made me decide to get it. When I was at Rushville over at Culbertson Hospital, it got checked every month.

I did not want a medical alert device, but I had a stroke before, and my son wanted me to get one. He said, "I'll even pay for it every month." I said, "That's not necessary," but he said, "We worry about you all the time living alone." So, I got it. I gotta go to the bathroom, and I fell. When I pushed my Philips Lifeline necklace, in 30 minutes, I had five people in my bathroom. I tell people, "I wouldn't be without it now." Even when I was in skilled nursing, I told different people about how well I like it and how I would recommend it to anybody.

One time I fell and called but didn’t get anybody, so I called Lifeline about a month ago. But other than that, it’s been okay. I have called and they came. I recommend the Philips Lifeline device to anybody.

Philips Lifeline's service is excellent. I've had to use my device, and they’re here quickly. I’ve had other people that have other devices with the different brands, and they’ll get quite a wait or they’ll get put on hold. I never have that. One time, they called me before I hit the ground.

It was advised by our physician to get a medical alert for falling. My husband wears it and I like the convenience of the Philips Lifeline and the fact that I can leave the house without worrying too much. The only thing is we’re not able to use it if we’re outside, but I understand that’s the way it works. Otherwise, the quality is very good. We’ve tested it and it can reach all the rooms and that kinda stuff that we would need.

I have a bad knee. Philips Lifeline's reps called me and told me to put the device on, which I did. I used to worry because I've always lived alone. But now, I know if something happens to me, I can just click on the device and get somebody here right away.

My mother has some medical problems that need a quick response. The Philips Lifeline device is comfortable for her to wear. She has accidentally pushed it a couple of times and they were on the line right away. They asked if there was anything wrong. The response time was very good.

I had fallen a couple of times and I’m by myself, which was the reason my daughter got Philips Lifeline. It’s just a little thing and it’s on a rope. I have it around my neck and I’ve worn it so much that I’m just not even aware of it being there most of the time. However, I know that if I fall, all I have to do is punch the button and I'd have help coming. One day, I fell in the bathroom and I don’t know if they couldn't hear me, but it took them a while. Finally, my daughter got home. They had called her. It was a little mix-up, but we’ve not had any problems since then. I'd tell others that they'd need Philips Lifeline if they are by themselves.

I've been using Philips Lifeline for years. When my husband was living, he had it. He was paralyzed and he could not speak. I live here in the city and usually, within 20 minutes, the rescue squad would be here. If I needed help, I know they would come. I was satisfied with the time frame, which was why I decided to use it for me when my husband died. I'm satisfied with Philips Lifeline.

My son, Craig who is an architect in New York, ordered the Philips Lifeline. I’ve had it on for a long time. The device is nice and I wear it. But I'm fine and I haven't had to use it or check out the response.

My son had gotten a Philips Lifeline device for his wife’s mother, and so he got one for me too. That way, he could check and see if something happened or did not. I’ve had the device for two years and I’ve never had to use it but I made a mistake and pushed it about three times. One time, I made a bad mistake and they ended up even coming to the door. I was in bed and I must have pushed it.

I had a terrible fall the night before. I was sitting here the next morning drinking coffee and a Philips Lifeline commercial came on. I thought, “I need that.” I live alone. People do not come to this house every day, and they would think I was not here. The Philips Lifeline team is polite. I have the fall detection. It was up on my shoulder from sleeping and it fell. The rep said, “Are you okay Barbara?” I said, “I didn’t fall. I am not hurt.” The rep then said, “Okay, then you have a good night. I’ll reset it for you.”

My daughter got the Philips Lifeline device for us. Wearing it is no problem. We've tested it and response was immediate.

Philips Lifeline worked fine when I needed it. Someone called and they came and helped me out. They responded very fast and I am satisfied. The device is comfortable enough and the only thing I have is it doesn’t look pretty. It’s got a gray dirty look and I wish there was a different color cord. I had often thought of getting it off and hanging it on something but I can’t, so I just don’t do it.

It’d be nice if my Philips Lifeline was smaller, but everything's been pretty good. I fall a lot so I got the device. I haven't had to use it but I accidentally nudged it twice. The response was pretty quick.

My mother who had passed away wore the Philips Lifeline. I was told I could not live here alone if I did not have it. Sometimes, someone came that I didn't want here. As a final thing, I could push the button and somebody would get in touch with someone else who would come out here. I always felt that I know of the person that it worked for, and I always felt that it would help. The only thing I miss is when once a month the hospital would always call and check. It's nice to have them touch in once a month to make sure the set up is working. It's bad that it doesn't happen anymore.

I’m diabetic and I’ve passed out on different times. Also, I had a fall and broke my hip, and my granddaughter, who is a nurse, told me I had to have a medical alert device. She ordered a Philips Lifeline for me and paid for the first couple years. I’ve used it many times and the response time has been very good. You never when you need it. I passed out in the garage three weeks ago and I used it. One neighbor was looking in the window and all I could hear was a mumble because my ears weren’t even working yet. I live alone and my house is completely locked all over. They couldn’t get in but they called an ambulance and they came right away. Then, they were able to get a hold of my son too, who lives down the road. But he didn’t understand when Philips Lifeline called him because they called him using a different name and he thought it was another one of the calls they get around here. So, he hung up on them.

I was trying to fix a thing in the kitchen. I had to get down on my knees, and then I couldn’t get back up. I was too weak to get my feet under me and I’m here by myself. I squeezed on the signal device and got people here fairly promptly. I got three EMTs in the house, and in a locked door. The only thing better would be if the EMT station was across the street from me.

Years ago, I broke an ankle and fell. Now, my Philips Lifeline is there if I need it. I wear it every day. I know they would call 911. It has been good in what few times I've had to use it. The reps are there to answer any questions and get the help you need.

I’m alone and I’m 86 years old. My family thought I should have the Philips Lifeline device and I’ve had it for four years.

We didn’t want our mother to be alone. We were nervous. We got her a Philips Lifeline and it has been used. We have an aide most of the time with her now, and I’m here with her at night usually. The device has been great. When I was out of town and couldn’t come over, I like knowing that there was help available for her if by chance someone wasn't here and she fell. Once when I was out of town, it was really a lifesaver. I couldn’t believe it. The receiver thing was way at the other side of the house, but they could still hear her, and she could hear it calling. I spoke with the customer service when the device's batteries ran out. They’ve always been good and helpful.

We got a Philips Lifeline because we were worried of falling. My wife wears the device around her neck every day. She accidentally nailed it a few times. It has worked as intended. The reps call back within a minute so it seems to be okay.

I live alone and I don't hear well. I fall all the time too. Plus, my phone and TV don't always work so well. I went with Philips Lifeline for my medical alert device and it has done well so far. Their response time has been very good but then sometimes I don't hear them answer. So, I have to ring a second time to be sure my call is getting through. Regardless, I'm very satisfied with my Philips.

Philips Lifeline was recommended by my doctor. I put my device around my neck and luckily, I haven't needed it. I misplaced it myself. It had fallen, and I had to let them know nothing was wrong. They responded very quickly. I've got my device on, and luckily I'm never alone because I've got help in the house, but if anything should happen, it's a help.

We had a different device first and then we got this bigger thing, the Philips Lifeline. It was just sent to us and the insurance pays for it. Wearing it is not a problem. Carl can wear it around his neck. He also had a test on it not too long ago. In fact, our cat stepped on it one day and they answered. They're there when we need them so that's good.

I have four debilitating illnesses plus cancer. Philips Lifeline's response is good, but I don’t like the people coming so I'm not calling them again. They come like freaking stormtroopers. They leave the doors open and then I have to go and look for my cats. They don’t care what time of the night it is. I don’t like it. I don't know why they had to make so much noise and it had be so many people coming in the house. It's crazy. The last time I called, I waited in the hallway because I didn't want to go through it again.

I’m old, feeble, and sick. I’ve used the Philips Lifeline device a couple of times and they came right away.

My children's dad was falling a lot. One time, he fell and nobody was there. He stayed on the floor for about 8 hours. We don't live together and we needed some way for him to get in touch with somebody. I got him a Philips Lifeline and so far it has been good. It feels comfortable for him. I would tell friends to get one too.

I wear my Philips Lifeline button and so far it has been alright. I like my button very much.

I’m 97 years old and I get around. My relatives and kids take me to basketball games in high schools and all at night. I've had a medical alert device for a long time. I've had it since about the time people were taking them. I've had emergencies and I could have used the device but I didn’t. I worked my emergencies out because I didn’t want other people to know that I fell. But Philips' customer service called and everything was all right. The other day, the cleaning lady accidentally called it and everything worked.

I've had Philips Lifeline for quite a few years and in 2016, I had a really bad fall. Although it didn't help me with the fall because it was not at my residence, I'm glad I had it. I'm a little hesitant in using it because I kinda feel silly. I was never told or explained that they could immediately have a direct line to the rescue squad or the fire department. They have to call friends first, but those friends are not always in town. They respond very quickly and I've never had a problem, but they should just call the rescue squad. If I was hurt really badly, I would call 911 if I thought I needed to get to the ER quickly.

Before I got my Philips Lifeline, I fell and I struggled around my apartment for most of the day trying to get myself up. I ended up with hurt knees and everything else. Since I am home all day and there is nobody where I am, my son and I figured we better do something else. I decided to go with Philips Lifeline and so far, their customer service team has been very helpful. I have accidentally pushed or hit their device and they're always calling to see if they can help me or if there is a problem. However, the device and the service cost $38 every month and it would be better if it were a bit cheaper. Still, it's a lot cheaper than falling and having to try and get a hold of somebody or call the ambulance.

I’ve had Philips Lifeline for a long time, and it saved my life once. I fell and had a laceration, and if I wouldn’t have pressed the button to get help, I would’ve bled to death. At first, I tried to get 911 and I just couldn’t function to find the numbers. Then it dawned on me that I’ll press the button, which I did. After that, I woke up in the hospital.

I’m old and live alone, and I needed the security. I also pass out from time to time, so Philips Lifeline is a good thing to have. I wear it around my neck and like the security of having it. If something happens and I can’t walk, I can get ahold of somebody. Anytime I’ve used it, they’ve been very quick to respond. I’ve used it a couple of times and everything was done very well. A couple of months ago now, I was in the kitchen and like usual, I fell asleep. I could be standing up and just fall asleep and then I'd hit the floor. Most of the time, I can get up on my own. But this particular time, I just couldn’t move myself to get myself up. I used the Lifeline and they got somebody here very quickly and it worked out very well. I’m very satisfied.

Sometimes my Philips Lifeline gets tripped off accidentally. Still, this device is supposed to be an aid in case I have a problem. It's a lifesaver because I have it. If my medic shows up, I'm fine.

I was told that I'd better get an emergency button because I was falling. So, that way, I'd have somebody to come get me up ‘cause I couldn’t get up myself. It’s been over a year since I had to use Philips Lifeline. I had some seizures ‘cause I was doing something at the sink. When I turned around and going through the pantry, I felt funny and I went right down. When you press that button, some lady answers me and she gets ahold of the guys and then they come. It doesn’t take them long to come ‘cause the guys are here in town.

My children decided that I needed something to depend on since I am 88 years old and I live by myself. My son got me a Philips Lifeline and so far, it has made me feel safer. I'm on a walker and I can't get around without that. If I fall, I have the device around my neck and I can push the button. There have been times when I accidentally push the button at night. I take it off but then one of my breasts must've hit the device then. Philips's team came but then I had the night latch on so their guy couldn't get through the door. They knocked on the window and finally, I answered and told them not to come 'cause I was alright. The device is very active. I'm satisfied with it.

I had a heart attack years ago and I live alone. So my friends and family thought it would be a great idea to have a medical alert device. I put it around my neck but thank God I never had to use it. It's just something like a safety net. It's absolutely comfortable. You don't know you have it on. If I drop too fast, Lifeline calls up right away. You hear them talking right away and I know what I did and I'll tell them what happened. They're always very prompt and very courteous with my little bit of dealings that I've had with them.

I got the button for medical reasons and there were a couple of times that I had to summon an ambulance. I just called there and that was it. Sometimes I just use the bedside phone too. But my button was kinda old. I’ve got the newer one supposedly in transit now. I understand that the mailing nowadays probably isn’t as rapid as it has been. I called this morning to see where it’s at and I’ve alerted them to the fact that I must be here everyday in case it comes. I am wondering what the slowdown is now. But I understand that the billing has to go into the bank first and I understand too they said it would be cheaper this time although not a heck of a lot. Nonetheless, I’m satisfied with the product.

My Mother in Law lived in Ontario for over 101 years. She died in October 2019. She lived a full and wonderful life and she was smart, funny, engaged and engaging. She lived alone in an apartment for the last 23 years of her life. She didn't want to go to a Nursing Home but she was really afraid of falling. In 2002 we got her a Phillips Lifeline and in 2018 we upgraded it to an Autoalert Fall Detection System. WE WERE NOT ADVISED THAT THE EQUIPMENT DIDN'T ALWAYS DETECT A FALL. We spent over $8,500.00 during that period, worth every penny for peace of mind. Or so we thought.

I live alone and my children wanted me to have an emergency device. I went with Philips Lifeline and I've been wearing their device around my neck. Every so often, like when I lean over the washing machine, I set it off by accident and the device calls.

I fell out on my patio, and it was in an area where nobody could see me and I had a hard time getting up. When my son heard about it, he got me this Lifeline. He talked to some people he worked with and this is what they recommended. My son lives in Minnesota and he works for Mayo Clinic. One time when the button that I push had quit working. The battery needed to be replaced and they had to send me a new one. The customer service contacted me to tell me they were sending me a new one.

Philips Lifeline's reps are very knowledgeable. They do a good job. One time the responders came and I was on the floor, they picked me up and I was fine. I didn’t even have to leave the house. I'm very secure. I’m very satisfied with Philips Lifeline.

I live alone and I do a lot of woodwork in the shop. I have equipment that can hurt me if I'm not careful so my kids wanted me to get a Lifeline for their peace of mind. I've had it for two years and it seems to be a little bit sensitive. Every time my son gives me a hug, it goes off. I’ve also had it go off when I turned over in bed. The response from Philips sometimes seems to take a little longer than I think it should but they are there usually within a minute. That should be improved though. Also, some of the plastic on the lanyard is beginning to break off. I would like to get a replacement lanyard at some time.

My husband has been disabled since ’97 and we used a medical alert device for a while. He had insurance and the insurance paid for it. Then when we just had Medicare, we had to drop that. Then, he fell a couple of times and I thought that I had to do something so we’re paying for the Philips Lifeline. Their people answered all my questions. When my machine wouldn’t work, they called me. And when I got a new device, they walked me through setting it up.

I had cervical fusion surgery and I had to be really careful. Moreover, I live alone and I’m 40 minutes away from family and friends. If I fell, there would've been a problem, which was the reason I decided to get my Philips Lifeline. I would much rather have had a wrist thing. I would've worn it more if I had a wrist monitor instead of the one around the neck. In the beginning, I used it for a while, but I haven't used it for quite a few months now. One time, I was flipping it around and accidentally set it off. Their response was very fast.

Having Philips Lifeline gives me more confidence about being by myself. When I accidentally made the button go off, their team responded really well. They said that it was all right and that they'd reset my machine.

My brother saw Philips Lifeline online. Their connection, stuff that they had, their home setup, and the quick service that we get back from them all the time led us to purchase from them. When we initially signed up, our mom lived alone. Even with me being here as my mom's full-time caretaker, we are still maintaining the service ‘cause it’s a comfort level to her to have that there in case I should get in a problem, then she has that access to it. Even though there’s somebody here 24/7, she has it around her neck, and that way, she’s more comfortable having it. I had no problem at all interacting with the Philips Lifeline people. In fact, when we reactivated it, they were right there and thanked us for continuing and glad to hear that she was home. It’s been a great service and we appreciate having it available for us.

I wear something on my arm and it's been excellent. I wear it every day and I'm used to having it that I don't even think about it. If something happens, I hope it's there to help.

I fell seven times within two months and I was given a medical alert device. Philips Lifeline answers quickly. Every time I’ve fallen, I usually get help to get up. Also, every time I call in, they answer.

I have trouble with my breathing and sometimes I get dizzy and a little light-headed. I had a medical device before and then I switched to Philips Lifeline. The only difference is the sound came out of this device and not out of the machine. But other than that, it's the same. It accidentally set off several times and they've called me right away. They were very polite. I feel safer with it, especially in the shower. The comfort level is pretty good. The only thing is it twists around, then I have to straighten it out because it's going sideways. But other than that, it's fine.

Most of the other brands of medical alert devices go off of a wrist watch and they don’t have the cellular. And the wrist watch only communicates through a central box, which means if you fall and you’re away from the box, there’s no way to know what’s going on. But Philips Lifeline has the cellular and that's what we got. There may be other brands with it but we had Philips first. Also, we’ve tried a different one and they didn’t have the cellular. So, we went back to Philips because you need the communication on the person, not from two rooms away or 50 feet away.

I’m taking medication for rheumatoid arthritis and my balance isn’t anything near what it used to be. I’m steadily losing more balance. My Philips Lifeline is working well now and everyone I’ve ever talked to has been really good.

At the time I bought my Philips Lifeline, I had sciatica and it was recommended that I get one. Their reps are very good, polite, and helpful. I feel more secure having it and I’m sure my family does too.

We like Philips Lifeline. We had a different company, but they didn’t have the fall detection on it then the insurance called because my mother has had so many falls. They offered us the Philips Lifeline. They’re the same in terms of the response time and getting ahold of me, from the time she falls to the time that they get ahold of me or call for help, but Philips Lifeline picks up a lot of falls. Not all of them though. Sometimes my mother forgets that she even has it around her neck and I live four houses away from her. If I go home and she falls during that time and the device doesn't pick it up, she would have to wait until I come back. Still, this is working out beautifully, if it would just pick up a few more falls. My mother falls a lot, twice yesterday, and they call me within moments. Within moments, I’ll know it. It is one of the best things we’ve had.

I had a subdural hematoma and my daughter and son felt that it was better for me to have an emergency alert device. My husband goes out and walks our dog and we thought getting one was important for him to get one too. We got our Philips Lifeline devices but so far, I've been really affected by the strand cord that the device goes around on. It makes me feel better when I can look presentable for the day and present an image of myself that makes other people feel positive about how my husband and I are doing health-wise. The strand cord looks like an old shoelace and with it, I can't wear nice necklaces or a scarf around my neckline. The cord interferes with everything.

I test the device occasionally and their response is very fast. It’s very comfortable to wear. You don’t even know it’s there.

I used the device three times last year in 2019 and I’m satisfied with it, but I don’t want to get deals saying that I owe twice of the month because I know that it isn't right. Last month, I got a letter from some place in Massachusetts and they were telling me that I was behind on my payment. I don’t know what was going on, but they were threatening to cut the service off. I told them they couldn't do that because I paid. I also didn’t understand why it was coming from some place in Massachusetts, but it was. They even sent me an envelope with a Philips Lifeline for me to pay right away or it would be cut off. I called them and I talked to the lady. I told her that I have never had a bounced check or a credit card problem. She was very nice, but she kept insisting that I needed to send a payment in.

I live alone and I don’t get around as well as I used to. My walk wasn't as good. I feel much more secure with the Philips Lifeline device. I’d hate to be without it and I’d recommend it.

When I was in the hospital, they wanted to put me in a nursing home. I had a Lifeline for my mother years ago and I said I would just as soon I have the Lifeline as a backup here. I’m alone in the house and I feel more secure having Lifeline. Also, the reps have been fine. A robocall goes out every once in a while saying that my Lifeline isn’t connected. The people who I call when I say I’m just checking are very nice. And I’m used to the device. When I first had it, I would swing and then I'll whack it against something and then they call me by mistake. But I don’t have that happen anymore. It is on my neck and I'm aware of it. They said it lasts two or three days but I'm pretty well going by a week before it needs to be recharged. I would recommend it to anybody.

I'm 89 years old and I've been ill. I have AFib and had been in the hospital. I live alone and my daughters were concerned that I should have some kind of emergency contact. Philips Lifeline have been very serviceable. They're very courteous and they answered my questions. Occasionally, I set this thing off and I don't know why I do that. Maybe I press on my chest against something and it goes off. They contact me and I say, "I'm sorry. I messed up." My sister has a Philips Lifeline device too. She got it because I had it, and she's 93.

I'm on Edith's medical device responders. Her family thought it would be better for her to have a medical alert device so that if she fell, there would be somebody to respond. She has used it a couple of times and so far, her experiences have been very good. Philips's team is quick and she likes that she can get help fast if she needs it when she is alone.

I like Philips Lifeline very much. It’s good. I’ve fallen a couple of times, and I’ve gotten right back up. One time, I moved it so far down the stand and they came back and fixed it.

I get a little sick sometimes and many nurses told me I needed to have a medical alert device in the house, and that was why I picked Philips. I have used it one time and it was good. When I mashed the button, it took about two minutes to get a response. They knew my name and everything about me. They asked me what was wrong, and I explained I was the problem. They sent me an ambulance and a doctor over here. They put me on a stretcher, took me to the hospital, waited on me and made sure I was all right, and I was very impressed with that. When you got that here, you won't be upset or nervous.

My mother is 95 years old and has macular degeneration. She started being blind and was falling. My brother got this alert for her. Since having her lifeline, she felt safer at home that if something happens, then Emergency could come. Otherwise, she wouldn't be able to get to the phone and call Emergency. Whenever she fell, she pressed the button and they were calling and then sent Emergency. It's very good because the responders call at first. They don't send the Emergency right away. They call to check whether the person's okay and try to communicate with the person. When the person doesn't respond, they call somebody else that is on the list that can go and check on her and then they send Emergency. It really works. My mother was visiting here and I had to go out of town. Then, she fell. They called the neighbor and the neighbor came and helped her up. Emergency wasn't needed.

I’m 91 and I live alone, which was why my kids ordered Philips Lifeline for me. I’ve used it several times and the Philips team was right there as soon as I pushed the button.

I've had Philips now for several years and I am most pleased with it. By the end of the month, I am going to be moving with my sister who lives in Georgia and they have a good-sized house. I don't wanna be way in the back and fall and not have anyone know. I would very much like to take it with me. I have her address and phone number and as the time gets closer, my plan is to call Philips on the number that I have and give them all the information. We need to get landline down there and once we do, I trust my sister's husband can hook up the device to the landline.

I was alone before and my daughter was very concerned. She encouraged me to get a Philips Lifeline, which I was able to through the insurance. They respond within two or three minutes. I’m a little concerned about that. God forbid if there is an emergency, who knows if that two or three-minute wait is life-threatening. But as long as they respond whenever I needed, that’s all my concern.

My children got me a Philips Lifeline as I have been falling. I trust the device. I feel secure that when I need help, their team is right there for me. It doesn't take them any time to answer my call. Even if I fall and I don't need help, they're still there to support me. I've fallen several times and I've had to have them assist me. While they've never come out, they've called my son. That time when I broke my hip, it didn't take them very long to get in touch with him and to get help. I'm satisfied with my Philips. If other people are in my shape, this is a good thing to have. They would have more security knowing that they have somebody to back them up.

I fell and broke my hip, so I got a medical alert device. Initially, when I got it, I had a wristband and it had no cover on it, so I bump it at things and it would go off. The Lifeline people would then come out quickly. Same as always. Now, I have a neck one. I just wear it on my neck and ignore it.

When I use the Philips Lifeline device, it works out very well. I fell a couple of times. I used it and I always got connected. My daughter got this for me and I will try to remember to test it once in a while.

My mother had Philips Lifeline before I did, so I heard all about the great things it was for. She passed away and I took over hers. I fell more than once and I didn’t have to wait. It was great having that convenience right there so I could push the button then the EMT guys would come out. They would ask a question, and they would be here. It was terrific.