Lifeline Reviews

I fell out on the porch and I’ve hurt my face quite a bit. The corner of my eye is bloody to look. I broke my glasses. My glass frame went into my face, and I bled a puddle of blood as big and round as my straw hat. I was out there for 30 minutes and it was just pouring for a while. I had my Philips Lifeline device at that time and I pushed it three or four times, and I just held it down for a second or two one time but nobody answered. I’ve got a great big spot of purple on my upper leg. I fell on my right side and I couldn’t get up. I just lay there for 30 minutes waiting for the blood to quit dripping.

My husband has had the Philips Lifeline for one year. After he had a stroke, he couldn’t speak and if he goes somewhere, he couldn’t say his name and his address. So, we ordered the medical alert device. Before I got the device, I didn’t know how my husband was exactly. I went to the store and I left him home. It was winter and it was very cold. I told him not to go out but he did and he locked the door. He couldn’t go in but it was a good thing that a neighbor was home and saw him outside. He brought him to his home. After that, we decided that it was better if we order the device. He pushed that button by mistake a few times and somebody called right away. But lately, he just leaves it on the table and doesn’t carry it with him.

I realized what the purpose of the Philips Lifeline was and that it would be a benefit to me since I’m an elderly person and eligible for falling, which is the only reason I purchased it. However, if I ever fall and get to a place that I can’t punch my button and if they don’t hear me at the same time, I would be out. I've used it several different times and they've answered in a minute or less.

After my father passed away and mom was home by herself, she started having some health issues. I am here now, but I typically live out west, and my brother lives several hours away, so we decided to get the Philips Lifeline. She wears it all the time she is at home and she does not complain about it. Having it definitely makes us all feel more secure because she had had a couple of falls that had been responded to. Their response time has been good most of the time. We had a little bit of problem where we had to get a new unit. The device kept saying, "Low Battery." And then, one time, my mom had an accident and nobody responded. When we got here, it showed that battery problem again. My brother called and ordered another one, and then I got it put in once it got here.

I was needing help and the family thought I needed a medical alert device. Philips was what they decided on and I have it for about three years or so. It gets out of place sometimes or at night, I'm scared I'm going to press it because I did one night and I immediately had help. Other than that, I wear it always and I only take it off during bath time. Also, I don't have outside coverage, but I wear it anyway.

My son and his wife got a Philips Lifeline for me. I've used it twice and it was satisfactory. I had fallen and couldn’t get up, and all they had to do was get me up. They contacted somebody on my call list too -- the fire department first and then the hospital the second time. The response time was good. I wear it all the time and I have been pleased with it.

I have lung problems and mostly balance problems for falling, and it is definitely worth the money.

I was falling a lot. But I’m more careful now. I feel a lot safer with the Philips Lifeline on. I'm used to wearing it and it doesn’t bother me at all. I had hit it against the table and it went off, but they were right on the ball. They had me stay on the line. They're very nice and very concerned about getting help. I wouldn't have time to dial my daughter's number, but they called her and she was on the phone. They had her on speaker and she came right over. I like to make it so this goes with me when I’m out of the house or wherever I go but I’ve also got my daughter and my son with me which I’m thankful for. They got a phone. Several friends have asked me about Philips Lifeline and I've told them to get one. It takes away a lot of your anxieties and fears when you have it on.

I’m 84 years old and Philips Lifeline is something that I need. It's just my wife and I and I have it for security reasons. In case I have fallen and I needed some help. I don’t have to disturb anyone in case it goes out. I just press the button then they respond immediately and ask me if I'm all right and how they can help me. I like that. I got it around my neck and I’ll have this as long as I breathe the breath of life. It’s light. I also feel good about having it because I don’t see too well. It’s an excellent thing to have and I recommend it to anyone who is nearly blind.

Philips Lifeline makes me feel like somebody's ready to help me any time if I get in trouble. However sometimes, if I bump it, it goes off and it scares me. But it doesn't take very long for them to react after that.

My sons were concerned about me and I decided to get a Philips Lifeline. I’ve had problems with the previous ones, but there has been no problems with the latest one that they sent me. It’s not blowing anything and it’s working fine. When the battery expired, I contacted them once for the next piece and they were supposed to send me one, but they never did. And I’m still working with the old one. But I will be moving into a senior center and probably won’t need it there so, I will be calling to send it back.

I accidentally fell down the stairs and broke bones and things. My daughter decided that I should have a medical alert device after that and we got one from Philips Lifeline. One time, it had gone off accidentally and their response time was very good. There have been some false alarms as well when it has gone off because I did fall down, but I was able to get up. In those times, they were prompt and easy to respond to and I was satisfied with their service. But I was surprised that quite often it has been from Springfield Hospital, which is a long way from here. But with communication being what it is, the word would quickly go to Middlebury if it was a real event. Other than that, I feel fine about my device and I feel the same about it as I do about any insurances that I have. It seems like it's a lot of money going out, but on the other hand, if something should happen with me, I'd have it to use.

Philips was convenient. It was presented in a good light. I enjoy the experience of knowing that it's there and ready for me. Their response team answered real prompt and was there for me during an emergency. They got to me between 5 minutes to 10 minutes. I've had the device now for close to two years. I wear the device all the time.

I’m 90 some years old and I live alone, but I know that at the touch of a button, I’ve got help. I don't even realize I’ve got it around my neck.

The Philips Lifeline is for my mother. She has had the device for two years and the service has been good. She hadn't used it in an emergency situation, but the fall alert worked. Someone was even with her when it worked. They called me and they also called the other person on the list. Fortunately, we haven't had to use it in a while. She's got somebody with her all the time now. But we'd be moving out of the territory where we need it for those spare times when somebody's not with her.

I wear it all the time and it doesn’t bother at all. I accidentally press it once in a while and they have been very good and prompt. My children chose Philips Lifeline and having it makes me feel secure.

Philips Lifeline is useful. It’s good knowing if I fall, I can reach out and get assistance. It's okay wearing it too. I just get used to it. It’s on my bedside, and I’m in my room on my bed a lot, so it’s close by. But I like the other medical alert device better, the one I had before Philips, because I could wear it outside as well as inside.

I’m not even using that Philips thing because it only works around the house. I had before if I went to the store or someplace like that, it’d work anywhere. But I went to this one, and it only works around the house. The device is just like a necklace. So I wish they’d go back to the other one. If I fall and the device is not gonna do any good when I’m out, like if I go to a store or someplace like that, then what’s the sense of having it?

It's wonderful to have because you never know what's gonna happen. I’m a bed patient, so it’s right here beside me. It's been really good. Their response was great. It wasn't but a few seconds.

My daughters wanted me to have a device because they worry a lot about me. I’m okay but they look out for me. I’ve got very poor eyesight plus I have COPD. Sometimes, I’m not steady and I get dizzy when I can’t see. So I do okay with my Philips Lifeline. I feel a little more secure. I’ve had it for a while now and I’m comfortable with it.

My brother picked Philips Lifeline out for me. I've had it for a couple years. I had to use it a couple of times, and the experience was fine. They came right on the line and the problem was solved. There was somebody in my home, and they just had to alert that person. Their customer service reps were very polite. I would recommend the company.

My husband has a lot health problems and I'm working outside of the home, so we got him a medical alert device. We went with Philips Lifeline because someone told us about it. Everything is going good. We have done a couple of test and they have responded immediately.

I have vertigo and I have fallen. I got Philips Lifeline, and I have a bedside rail that I have it wrapped around, instead of on my neck at night. I always have to hang on the rail and sit up before I stand up and walk. And then I have it around my neck when I’m out mowing. As far as wearing it, it’s fine. I like that it contacts my son as the first person, and then the ambulance. I’m only a block away from the hospital ambulance service. I'm very satisfied with Philips and I feel safe.

I’m 93 and I've been using Philips Lifeline for 3 years. Everything is good so far. My little dog caused me to fall and the response came within a minute or two. Everything is good so far.

My husband has been gone for almost three years, and I got a Philips Lifeline device six months after he died. I used it once and it worked very good. So that really made me comfortable. That time I used my nebulizer and did all the other chores I do in the morning taking care of my health. And I had this pain in my chest and it wouldn’t go away. I got scared and pushed my alert, and they came immediately. First of all they asked me if something was wrong because sometimes I bumped the device and I didn’t need anything. I said, “Yes, I was having chest pains.” So they took me to the hospital. They took care of me there. I was very satisfied. I was happy to have help quickly.

Everything is going all right with my Philips Lifeline. I fell and my daughter wanted me to get a medical alert device.

I had a stroke, fell and broke my leg. Nothing could be done for my stroke, nor any preventative measures because of the broken leg and so it was not balanced very well and I was falling down from time to time. I needed a medical alert device when I fell down and couldn’t get up. I punched the button and I’d have a couple of the firemen here in a couple of minutes to pull me up. I've used Philips Lifeline for 7 years and have been very satisfied.

I was falling, and I'm here by myself and couldn't see. My daughter decided to get a medical alert thing so I could call somebody. I just had to wait till somebody came and helped me out. It did not take too long for someone to come and most of the time it was my son. He lives just a little ways away from me. I'm satisfied with the device.

When I got my social services and I got diagnosis that I needed it, the social services referred me to Philips. I wear it on my wrist. It helped me last week when I fell and fractured my leg. It also helped me in September when I ended up in the hospital with a urinary tract infection because I took my temperature and it was 104.9. I pushed a lifeline and the ambulance came and got me and took me to the hospital. I’ve never had a problem with them.

My doctor suggested that they do something because my ability to walk unaided is practically nil. I use a four-wheel walker in most cases and at home, I have so much wall space or counters that I can usually save myself but a couple of times, I didn't. I got the Philips Lifeline and I have used it twice. One time, I fell and my son picked me up. They called me and asked me if I was all right to which I said I was.

My wife had a medical alert device, and I thought I would have one just in case because of my age. I’m pleased that I have my Philips because it does give me peace of mind, and it gives my wife peace of mind too. I’d tell my friends to try it. And if they like it, they should keep it. If they don’t, they could try another.

I fell and my daughter got a Philips Lifeline device for me. I'm satisfied with it. The button accidentally went off, and the people I spoke with were nice. They just asked me if I was all right. The response time was good. The company is doing fine with me.

My mom has Philips Lifeline since 2012 and she has been satisfied with what she's got. The device went off sometimes, but she's never had anybody come. We've come and checked on her, but there hadn't been an ambulance or anything like that come. But they notified us and were real good. The rep calls every once in a while and checks in on the device to make sure it's working. We're with mom most of the time during the day, but she stays by herself at night, and the device helps us greatly.

I've been using Philips Lifeline for about five years and the product seems to be pretty good. Every once in a while, there's something about charging the battery or something that might irritate me a little bit. But otherwise, I can't think of anything drastic that needs to be done. So I'm satisfied. I'm 89 and I was getting a little wobbly on my feet. I live by myself too. So the kids decided that I should have something. We had heard good things about Philips Lifeline and we knew somebody at the hospital who said it was good. Now, I feel more secure with it. I'm much better since I'm by myself and my balance is getting a little worse all the time. I figure I'm safe and that if I fall, I can push the button and somebody can come find me.

My oldest daughter thought a Philips Lifeline would be a good thing for me since I'm alone. But my daughter said the other day that my mother and mother-in-law didn’t need a Lifeline so I don’t need one too. I'm very careful in my house. I've been here for 55 years and I know my house inside and out. Also, I'm ready to throw the device out in the yard because I have had it with the Lifeline system. I get calls that say I have called the Lifeline service for help even though I haven’t. That’s one of my big complaints. A rep told me that he was gonna be coming down to check out my button because he thought that was the problem, but never showed up.

I feel much safer having my Philips Lifeline. I have a balance problem which affects my walking and I have had falls where I’ve broken my nose and my collarbone. My grandson made me get Philips Lifeline and it's been working out just fine. I have recommended it too, and my friends think it sounds great. They know I’m satisfied with it.

I've had Philips Lifeline for a good year before having an overnight caregiver. The device is expensive especially when you try to live on just your social security. But it was nice having it. I used it quite often when I fell, because I had a stroke and I can't get up myself. I felt good. I don't have a lock box, so I just leave my door unlocked for the fire department to get in just in case they need to. They went right away over the intercom and then they were here a lot quicker than when you call 911.

I've had my Lifeline since 2005 and it's very good as far as contacting me when they think I fell. The only thing was I did fall twice and I was wearing the device, but they did not know I fell. I woke up on the floor and then I had to press the button for them to come. They came within 10 minutes but they couldn’t get in my house because it was locked and I couldn’t get to the door. My family lives more than half an hour away so no one was there. They had to break the door to get in two nights in a row. They called me the other day when I took it off to change clothes. They’re there when I don’t need them. My experience with them was not the greatest, but I still have it on because I am alone during the day here. It's a great thing to have if somebody does fall and gets hurt and if they can push their button or if Philips would find out that they fell.

I got my Philips Lifeline for safety. I got the one that goes around my neck. I got the one that's on the go. I've been using it for about three years, and I feel good with it. I feel safer and less worried.

I had a mechanical fall a few years ago and decided to get a medical alert device. I live alone and have to have my Philips Lifeline for my own safety. But it’s so sensitive. It hangs so loosely around my neck and I don’t know whether to tie a knot on it and choke it up. Sometimes, I’m halfway dressed to take a shower and lean over. It swings out and when I stand back up, it bumps against my chest. That’s a automatic fall. I figured if you fall, it’s gonna thump. Also, if I roll over the bed at night and it hits the mattress, it goes off. And you can’t close the door on the bathroom because then you can’t respond to them if you bump it. They won’t be able to hear you. I also play my little radio, but I have it down so they can hear me. Their response has been good and cheerful though. They ask you a couple of times if you are okay and if you had a fall.

My mother was alone and we decided that she should have a medical alert device in case of an emergency. However, she had a fall in December that didn't get picked up by the detection. She had hit her head and needed an ambulance. My sister happened to be with her and pressed the button on her thing and Philips called the ambulance for us. I’m taking my mother back home next week. I pressed the button and I told them I was disconnecting the device and sending it home. They’ve always been very helpful when we’re moving.

Philips Lifeline called me up one day and told me it was free, which absolutely made it very well. I’m very sick. I have congenital heart failure and whatever comes along with it. I've used the button several times and they've done very well. Their response has always been good. One night, I was sitting up here and couldn’t move and my speech was very slurred. But somehow, they got to where I was. When they came in, they came to my bedroom because I couldn’t even walk. I don’t know what the hell was going on, but it did the job and I’m very proud of it. However, sometimes I play cards just to get away for a moment, and we’d be in the backyard or somebody’s house, but the Philips Lifeline doesn’t go that far. I want and need it, no matter what is going on. It works for me.

My wife had a fall and went to the hospital and they sent her over to hospice. She came out of hospice after three weeks. She came home and she’s been under hospice care. Occasionally, she would lose her balance and fall. When she falls, she pushes her Philips Lifeline button, and the local fire and rescue group will come right out and pick her up. So far, she has not had a really bad injury from falling. She has used it probably about half a dozen times over the years. Not only had my wife used it, but I have a wrap in my legs, and when I’m on the floor, I can’t get up, so I use it occasionally. I’ve used it about as much as she has, so both of us have been using it. It works for both of us.

Our children got the Philips Lifeline for us. We have two devices and we have the wristband type. We have them for a couple of years now and they're good to have. They make us feel safer around the house and the yard.

I'm 89, I fall a lot and when I fall, nobody can pick me up because I'm deadweight. My insurance company supplied Philips Lifeline and when I fell, I pressed the button. They came on and I talked to them. They sent the medics out who arrived five minutes later. It's a good service to have. I'm glad I have it, but since I can't have anything around the back of my neck, I either wear it in my pocket or hang it on the handle of my walker.

I had broken my hip when I was in rehab and my sister's friend had Philips Lifeline. And I made the agreement. Having it, I feel safer and independent. I've got it at least seven years ago. I have fallen and have had to use it. But the staff has been very helpful. I don’t wear it at night, but it’s right beside my bed. I kinda treasure it not only as a medical, but also if I hear strange noises, I could get help.

I got Philips Lifeline because of my daughter. She felt that since I wasn’t living with her, there’d be somebody that Philips Lifeline would alert if I were to fall any time. The two times I’ve ever called them was one when I rolled over in bed and accidentally pressed it, and the other time, I was here calling the central office to check as something went wrong. I couldn’t make all the little orange lights go off. The person that answered was so nice and I appreciated it. If I press the little indention, people come on immediately. It’s made my daughter feel so secure. It’s made me feel secure too. I just would like to have a new one of the little thing around my neck that covers the band. It gets dirty and I don’t know what to do about it.

Last week, my mother pressed her Lifeline button. She was a little disoriented in the middle of the night, and she thought she had to go to work, and it was dark outside. Lifeline called my sister, Diane, and she, in turn, called me. I checked on her. My mom was fine. The representative was great. We didn’t need any further assistance. And of all the times that she’s had to call them, the responses were always great. I’m really happy with Lifeline's service. My sister had picked Lifeline out. She's in the healthcare industry, and she felt that that was the better one to go with. My mother’s device has the motion one, so it can detect if she falls. But for some reason, her device keeps saying that the battery is low. The little yellow and green lights are flashing.

I'm 85 years old and I fall so much, so I needed a medical alert device. My daughter had another one for me but it wasn’t like this, and so when this came out, she bought me this one. I wear it all night and all day, and I feel much better having this. When I went to the grocery store and reached over the counter to get some bananas, the device went off and everybody in there looked at me. Philips was fine at responding and I told them what happened. Overall, I’m satisfied with it.

When the cord broke on the thing I wear around my neck, I called to see if Philips Lifeline could replace it, but I have to pay $149 for another one. So I just tied mine in a knot and wore it that way. I also cut the wires off that were sticking out at the end of it and poking me in the neck, but it still works. I've had them for at least 20 years and they have been there when I've needed them. When I used them for an emergency, they were there immediately. The other night, I fell on the ditch while getting out of the church and I got a broken arm. As soon as I hit that ditch, Philips was there and wanting to know if I had fallen. I talked to them while the guys were pulling me up out of the ditch.

Initially, I got a Philips Lifeline for their fall device. I don't have that anymore though. When I've called them, they've been helpful. Having it makes me feel I'm not isolated in an emergency. But it hasn't worked for a while. Because of the nature of what it is, it's a necessary thing. If you need one of these, you should get it.

I was living in St. Bernard and the one that I had at the time went off if you moved too fast. I got tired of it. I gave it up and I got a Philips Lifeline. My daughter’s not here all the time because she drives a school bus but I have the device with me. This way, I know I can press a button and somebody will be here.

I fall a lot and in 2014, I was walking up some front steps and I fell and fractured my femur and broke a bone in my hip. All this is due to the knee replacements I've had. I can trip on a dime, My wife said I don't watch where I'm going, but it's not that. It's just I can't raise my leg very far. That means I can't lift it a lot of times to clear a thing, and that's what gets me in trouble.

I live in a senior citizen apartment and years ago, there were people who were advertising Philips and some other. One of my friends also had Philips, so I went with them. I’ve used the account a few times and the customer service have been very good. When I press the button, somebody comes on the line loudly, asking me if I need assistance, and they send out the police right away. I'm more or less home-bound, and I wear the button around my neck.

I got my Philips Lifeline through the county and it was free. One time, it saved me when I fell in the bedroom and broke my femur bone. I had no phone with me at the time and I pressed that. Everybody was great. The device also gives me a form of security and I never go without it. Even though I carry my cellphone with me and my house phone, there are times where you can’t carry that stuff with you. All in all, I'm very satisfied with Philips Lifeline. But now, I don’t get it for free and I’m not happy with the way they turned me down. I got very poor care because it comes through through Western Reserve Telephone and I really got very bad service through them trying to renew and re-up it. And I just got shoved around. But I’m paying for it now because I don't know what I'd do without it. I also don’t understand why people that live alone don’t have one. But some medical alert devices are expensive and a couple of people told me that they couldn't afford it.

I had lived alone for a long time since my husband passed away, and I've been in and out of the hospital, which is why I got a device. I've had two or three, but now I have one and I feel better by having it. I've been having the Lifeline checked for a long time. They checked it last week and everything is okay.

I used my Philips Lifeline for my daughter once when she fell on the floor and we couldn’t get her up. The people came and got her up off the floor. Although it’s only good when I’m here at the house or directly outside, I’m really satisfied with it right now. I’m 90 years old. I am usually here by myself and might fall. And the Philips Lifeline makes me feel happy that if something should happen, I got it there to call for help.

I feel very secure with the medical alert device from Philips Lifeline and I don’t even notice that I have the button on. They respond within a few minutes.

My mother was falling down the steps and my sister found out about Philips Lifeline. Every time something is not right, they get ahold of me and I’m the one they call first before anything. And when the power went out, they got ahold of me.

The device takes you outside of the house, but not much. I wanna go further than that. If I'm around anywhere outside of the house, then I have help. Also, it would be perfect if they were more in line in price with the others. They are a little bit more expensive. But I'm staying with them because they are so reliable. My 6 children agreed. They wanna know when I fall.

I had a fall and my son who was from Minneapolis was here. He ordered Philips medical alert. For five years I've had it, I've only had to use it once. I'm 96 years old and I had a fall. Their response time was very good. In fact, one day, I dropped the piece you wear on your neck. I didn't realize it, and it set the thing off, and here came five guys in an ambulance and walked in on me. I was sitting in my chair. I didn't know I had even dropped it, and they asked if I was all right. I said yes. The device has been perfect.

I’m very confident with my Philips Lifeline. I’m living alone and so I need it. On the 15th of every month, I just check it with their people and they're very nice. I've had it for a long time now and everything is fine.

I fell down, so I got a medical alert device. Sometimes it gets activated by itself. I also got a cat that likes to crawl on me and it sets it off. Their response time is almost immediately and they are good over the phone. Having my Philips Lifeline makes me feel safer.

My son got me a Philips Lifeline and I've had it for over 2 years. I pushed the button accidentally and got a response.

I live in a ranch-style log cabin, which is long with a double carport. I’m on my 6th year of buying this place and the people before me put the clothesline a good distance away from the back of the cabin. So I have a good distance to walk when I have to hang up some clothes. And I don’t walk very good because I need knee replacements. But I take my time and I walk with a cane. Yesterday, I was kinda puzzled. I went out and hung some clothes up on my clothesline. As I was coming back towards the house, I started going uphill, almost at the flat area, and I tripped. I fell but I slowly got up. It was not too easy for me to get up but I did and I thought I gotta hurry up and get to the house. I gotta press that message button on my Philips Lifeline device to let the lady know that I was okay.

I went to the hospital the year before last year at Christmas time. I had a light heart attack and my husband had found me in the corner of the bedroom. I was kinda out of it and threw up on myself. The doctor at the hospital wanted me to get Philips Lifeline. Its quality is excellent. I've received messages to be set-up and everybody is very thorough and courteous. When I accidentally hit it a couple of times and it called in, Philips Lifeline's response time was really quick. It's well-needed for a lot of people. And I thank God I haven't had any more incidents, but you never know.

When my husband passed away and I was by myself for the first time, my daughters insisted I get a medical alert device. I like everything Philips makes and got the Philips Lifeline. Most of my home products are Philips because I just feel like they make the best things out there. They have the best guarantee, and they make the best products. I also have a CPAP machine and it's a Philips Respironics. I've only had two in 18 years and they've both been the Respironics. They've both been wonderful. It has been so satisfactory, I'm about to get another one. I fell about a week and a half ago and my Philips Lifeline went off right away. I couldn't get to it. They called the local 911 number. I hit my head on the table and my whole face and down my neck are black and blue. I also got a big lump on my head. It did very well by me.

Philips Lifeline gives you a certain amount of security, but it doesn’t give you much. I've had it for over a year and I don't like it. If I’m in the other room and I accidentally bump it with my thumb or whatever, I can't hear it. This happened before and I didn’t hear the phone. I’m hard of hearing and I take my hearing aids out at night. They sent the police and an ambulance and we were sleeping.

Everybody else in the apartment building that I live in has a Philips Lifeline. It used to be the only one here in town and it was taken care of by our hospital at one time. Now, you have to go on your own to get it but they had someone from the hospital that volunteered his services to install them. That was many years ago and I never looked into any other one. I just took the Lifeline for granted. When I had to use it for an emergency, it was a little scary. You have to wait a while until somebody comes and it’s always the police who comes first because they don’t have anybody to call in the building here. They send the ambulance because I can’t get up when I fall. I’m satisfied with the service I get. I am 95 years old and it’s well worth what I pay for it because I don’t have any family in town here to rely on if something goes wrong.

I've had my Lifeline for a long time. I love it. I’m happy. One time, I had called back and told them I was okay. The people at Philips were helpful.

My son wanted me to have a Philips Lifeline, but the device does not seem like it works. Yesterday, the communication thing didn’t have any color or anything except one little white thing. Usually, it has a red thing lit up. Nevertheless, I have used it already and the emergency response was good.

I'm satisfied with Philips Lifeline. The first device I had used to go off but I didn't even need it to go off. It must have been sensitive but this one is not that sensitive. I got it to satisfy my kids because they always used to worry. At least now, it would go off in my house and in my son's house. Then, it would go off in my other son's house but he moved to South Carolina so that's no good. We canceled that. It used to go into my daughter's place too but now, she's gonna move to another place so I probably have to let Philips know that although it’s not gonna be that far.

My sister-in-law thought that my being alone was not a good idea not to have Philips Lifeline. I have it a long time now. My friend that was next door to me also used Philips. So far, I’m keeping this. There are services that are cheaper. I was going to look into it because my finances have decreased, and I’m in a new residence for senior citizens. My device is around my neck. When I walk out of the apartment, I take it off. So, when I go downstairs for the entertainment or for a class, I take it off. Sometimes, I wear it, but most of the time, I take it off. I ought to wear it all the time. I hope I'd never need it. But if I do, I have it.

Victoria has Alzheimer’s and she needs a lot of assisted living. I’ve been her caregiver for almost a year now. She tends to go outside and she wanders off to the neighbors. That just happened recently. So in case she falls or something, we would want the ambulance or whoever to come right away. Philips Lifeline has been really helpful because I'm only here for about eight hours. I usually put it outside of her blouse so it gives us some sense of security that she has her apparatus on and she’s really cautious about it. She fell two days ago and it did bang. I was here so I was able to take care of it and help her up. But that’s really nice that it just bangs as soon as she hits the floor. It gives you a sense of security that your loved one would be fine if you were to step out for a few minutes. I would recommend it to whoever has a family member that has Alzheimer’s.

Last part of last year, two men decided that I would be better off if I take and pay for the medallion for $100, and that it would be solely mine. I paid $100 for it, and they told me that is mine now. Philips Lifeline has called me and reminded me to call them every once in a while to check in. I would then press the button and they answer and say everything is okay. I, however, don't use the device that much because I have moved recently from Arizona and I am in an assisted living home now in California.

My wife got my Philips Lifeline for me and I wear it around my neck. I like the security I feel with it. The device doesn’t work outside the house, but since I don’t get out much, it doesn't concern me a whole lot. The service of their team is good, too.

My heart was beating really quickly, so I called them. I was really pleased with their service and with the emergency people. It was great. I went to emergency and stayed there a while and then came home. It's a secure feeling for me to have it here. I wish it was less expensive, but I'm very happy with it.

I live by myself, I am a senior citizen, and I have old-lady-itis. I belong to Humana Healthcare and they sent me a letter that said Philips Lifeline was available and if I'd like to have it. I said yes and they sent the medical alert device. When I first got it, I took it off, sat it on the sink, and it went off. I unfortunately slipped in the snow and it went off too. I didn’t even realize it because it was outside. Next thing I knew, a fireman was showing up on my door and I asked him who he was. I wear it all the time except when I shower because I set it off when I banged it against the shower wall. It’s very sensitive.

We’ve been very happy with our Philips Lifeline. We haven’t had to use it, but it’s good having it ‘cause neither one of us are real well. If we fall down or anything happens, we push the button. Hopefully, we would never use it. But our daughter is gone a lot with work. Like today, we’re both here but I’m not well today, and if I needed an ambulance, that would be the quickest way to get one.

I’m 97 years old and live by myself, and Philips Lifeline was the one that was in the pamphlet, and I saw that it was in my pharmacy. My device has been doing all right, except sometimes at night when I turn over, I push it off. I don’t ever take it off, and it has gone off two or three times. They have had to call me then. I don’t know what makes it so sensitive. It is also hard to keep it clean -- I leave it on, and when I take a shower or bath, I wash it on me. Still, overall, I’m satisfied with it if it quits going off at night.

I'm happy I'm with Philips Lifeline. I've had it a long time. I take it to bed with me every night and leave it on my bed in case I don't feel good during the night. I appreciate it. So far we had no trouble. I pushed it accidentally, and they called me right away.

I do live alone and I don’t wanna fall so I needed a medical alert. I purchased a Philips Lifeline and I've had it for a couple of years now. It makes me feel safer because I can yell for help with it. I’d recommend it.

I'm 94 plus 4 months. I can't walk and stand up alone. I'm happy I have Philips Lifeline because I live alone right now. But my daughter says the people from Philips Lifeline will help me, so then she’ll able to leave me unattended. I used my Philips Lifeline twice, and it worked. I had fallen and couldn’t get up. Some very nice, young men came. All one of them had to do was pick me up and put me back on the bed. I'm very satisfied.

I thought I needed a medical alert device and bought a Philips Lifeline. I wear it around my neck. And I feel good about having it.

Philips Lifeline is doing a good job. My mother has had her Lifeline since about 2008. We like the protection. They call her when her battery's dead. Everything is taken care of for her. She's more independent. She can be left alone and we don't have to worry about her if she falls or needs medical attention. She can take care of it herself just by pushing the little button.

My Philips Lifeline is great. It’s handy and I can wear it around my neck.

I live alone and I am 92 years old. My niece knows about Philips Lifeline and she got it for me. She pays for it. Since having the device, it makes me feel like I can call for help if I would fall. I have called when I accidentally pushed the button, and the representatives were very courteous.

I’m quite elderly and I am alone part of the time. I have Philips Lifeline and I feel better when I have it on. I wear it around my neck and I’m satisfied with it.

I found the necessity to have some coverage because I live alone and it’s a great idea. Philips Lifeline has great service but I put away the device when I moved. I still have it but I haven’t plugged it in. I recently purchased one of these Apple Watches and one of the things that was attractive about it was that the watch would detect the fall and call the various resources such as the police. It is supposed to work whenever but it doesn't work at all. On the other hand, Philips works perfectly and is very nice. I take it off in the shower and maybe drop it, and it’s calling me right away, which is good. Sometime next month, I’m going to go back to Philips and switch to a GPS unit.

I'm a senior and I live alone, and I decided to have something in case I have trouble here at home. My Philips Lifeline is working and has been used once when I slipped out of bed and couldn't get off the floor. Also, it has been going off once in a while because of a false reading. However, they have been fast to respond.

I live alone and I’ve had two falls, that was when I decided to purchase a Philips Lifeline. Since then, I've used the button twice and the reps I've interacted with were wonderful. I had a fall and I couldn’t get up. They wanna know if I wanted to call an ambulance. I said, “No, if you can just help me back to the bed.” They said, “Are you sure?” I said yes and they said, “You push that button again if you need to.”

I've had my Philips Lifeline for more than two years now. I never had to use it but one time, I was walking in my yard and I was bending down. Somehow, I lost my balance and I went backward in my yard. I didn’t hurt myself but in less than five minutes, I saw some guy by my fence, and he said, “Are you okay?” I said, “Yeah, I just flipped backward and lost balance.” And he said, “That’s okay. If you need help, just call.” I asked who he was and he said, “You pushed the Lifeline, so here we are.” So, I know it’s gonna work well. I live alone and I’m gonna be 92 soon. I don’t mind living all by myself. I’m healthy and very active. I do a lot of things and I still drive. But it’s good to know that if I need help, I have it.

My son purchased a Philips Lifeline device and sent it here. I’ve used it a few times and it has been very responsive. They called me immediately. The button that I wear records. If I fall, it makes a thump. I have fallen without having it on and it records it anyway. It hears it. I did have one problem with it though. We had a hurricane a few years ago. I called them to tell them I was leaving, and they said, “You can’t leave without telling us when you’re coming back. And if you’re going, you have to be gone for three months because that’s how we function. You can’t be gone for less than three months. You’re off the call for three months.” And I said, “This is ridiculous. A hurricane, how would I know when it’s gonna be over?” And he said, “That’s your problem.”

I’ve had Philips Lifeline for about 10 years and I’ve had to use it twice. My son lives here in town and he’s the first one they call. He can then come right over and we can make decisions from there. It has been wonderful. Having it makes me feel safe. I’ve had cancer and heart attacks. Philips Lifeline has literally saved my life once. Although I’ve come to some confusion one time, other than that, it has been really good. A lot of people need to know about Philips Lifeline.

My wife has had Philips Lifeline for several years now and everything has been going okay. The doctor told her she needed the monitor, which was why she bought it. I like knowing that with it, if I’m not here and she needs help, she can press the button and get help.

My mom was 103 years old and she had fallen three times within six months before I got the Philips Lifeline system. Having it made me feel a little more secure. At least I knew that if something happened, I would be alerted immediately. And it worked. They were very prompt at answering. In fact, they answered sometimes when she hadn’t fallen because she moved some way and it went off. But when she did need help, they were very prompt in notifying the police and the EMS. The police arrived first and they helped her, and the EMS came as fast as you can expect from them. I couldn’t get her up by myself but they could. She recently died, but she died without pain in her sleep, and she had a good life.

I have two artificial heart valves and some other medical problems, and I was fixed me up with Philips Lifeline. I’ve used it before and it worked fine. They answered quickly, told me they were on the way and showed up. But when the power was out all over and I fell while in the house, I pressed the button and it didn’t work because there was no power. I finally got myself up on a chair so that I could get up, but it was scary at the time. They called and sent me a new thing because they knew that it wasn’t working at the time. I’m very satisfied with Philips Lifeline.

My Philips Lifeline is there if I need it. Having it has been fine for me.

My mom has had Philips Lifeline for years. We thought it was a better idea if one of us wasn’t in the house. It did much more before wherein she would be by herself for three or four hours, but that doesn’t happen now. She now has 24-hour care because there are so many of us around and there’s somebody here all the time. If there are people here, she doesn’t have it on. But every once in a while, she’ll have it on. So far, we’ve used it twice and people called us right away.

I purchased a Philips Lifeline for age and health reasons. It has gone off twice where I have stumbled and fallen, and there was one time I pushed it on purpose, and a couple of times that I have made it go off accidentally. But every time it has gone off, it has been very helpful and I’ve had a very quick response. One time, I fell and I was not able to press the button, but the device automatically went off. That button made me feel very reassured because I’ve gotten very clumsy.

I feel a little more secure having my Philips Lifeline. I've had my device for five years. I check it every month and it works fine.

I live alone and I got a Philips Lifeline. I've had it for about 8 years now. One time, I fell and I couldn't get back up. Philips notified my son so he could come and get me up again.

I have Philips around my neck while my children have the thing where they can see everything I do. It's definitely one of the better things to have. I bumped it accidentally one time and they responded.

I live by myself. My husband died in 2014 and a few months after that I got the Lifeline. I’ve accidentally set it off quite a few times, like when I was working out in the yard and didn’t realize that I had set it off. All of a sudden I heard the fire truck. I used to do that pretty regular there for a while, and the policemen got to where they knew me. I don’t do that so much anymore. But they’ve always taken care of me even when I’ve set the device off accidentally.

I live alone and Philips Lifeline makes me feel safer, especially if I answer the door. One time, I was putting out the garbage and I had a garbage accident. The grass cutters put too much grass and it was heavy, and it went down. I did not fall but I went down with it. The medical alert set off and the police came in about a second. They were there so fast, so I had a good result with that. The reps have also called me several times when we had storms and things like that. So by now, I've had my device for about 5 years.

I have the mobile Philips Lifeline and it’s around my neck. I feel better when I go out because I have it. I live in an apartment now so I use the mobile, but I’d like a wrist one in a way because I keep hitting the device all the time when I’m doing something. My right hand and arm are deformed so I would have to pin it and I also would have to get one that’s small enough.

I broke my back and twice my neck. I fall down, too. A church did it that was concerned with me and somebody donated a Philips Lifeline to me. An anonymous person pays for my service and so far, I've never used it. When I have fallen, I've fallen outside out of range. But when they’ve called and asked me to test it, it takes forever for somebody to pick up. It just keeps saying, "Your call is being put through." If it was a serious emergency, it took too long. But it's fine once they answer and other than that, my experience with them has been good. They also brought the replacement necklaces when they needed to.

My husband passed away and I'm living alone. I wear Philip Lifeline's device around my neck when I'm in the house. I'm very much satisfied with it even though I have never used it in five years. Philips is good because they just sent me a new thing and I just checked it to make sure it was working and that I did it right. I called their customer service and they were very helpful. The only thing is the device so much money. Some of the other ones are all cheaper than $45.

My Philips Lifeline is working fine, but I was a little disappointed the last time when the battery started going down that I had to call in and find out what was going on. I thought that would have been recorded on their end. But when I called in, they did see that it was there and got me another one. So, I was without service for four days, which I didn’t like. And I did call in one other time because in the middle of the night, I would hear the device dialing. I looked over at the machine and the lights were clicking like it was dialling. I had a feeling someone was using my line, so I wasn’t very comfortable with that either. Nonetheless, I like the feeling that it is there, that I know that I can get help quickly because I live alone. All in all, it has been a good experience.

Josephine's family got Philips Lifeline for her because she’s alone in the house. She has fallen in a couple of occasions when she was alone and her Philips Lifeline worked well. The communication with the Philips team has been very good. There have been a couple of times where I’ve been here where Josephine has accidentally pressed the button, and it comes up right away. And then I just tell them, “She accidentally pressed it.” They've been very good and supportive.

I was in rehab for a broken hip and I needed a medical alert device. I got a Philips Lifeline and at this point, the only thing they can improve is the bill I get from them.

I have muscular dystrophy and I'm confined to a wheelchair. I'm often alone at home so I got a Philips Lifeline. One problem I had though was when my wife was out of town, my button was pressed unwarrantedly and the kid who was looking after me answered the phone. When she did, Philips' reps asked her who she was. Overall, my device works fine.

For a couple of years now, I've had a Philips Lifeline and it works. In case I have an accident in the house, the device would go off and somebody would come. When you’re 92, you’re gonna do something wrong. When I fell in the house and I couldn’t get up, that alarm went off. Three men came out and helped pick me up and get me straightened up. I feel good now because they came right away and I didn’t expect it.

I fell a few times and I got a medical alert device so that if I fell and couldn’t be to the phone, I could call someone. My Philips Lifeline is okay but the cord slips a little bit. I've pulled it back, though and straightened it up. Other than that, they’ve been all so good at Philips. If I fell, they’d say, “Someone is on the way.” And I have to tell them, “No, I’m okay. I haven’t fell.” But that day I fell at the stove, I didn’t push the button and they kept hollering if I needed help. I couldn’t get back up and I was so weak. I finally crawled to where I could talk to them and they said someone would be here. And they were here fast in about five minutes. I had to go to the hospital and I spent the night that night.

With my Philips Lifeline, I feel safer because if I fall, I can press the button. My button went off once when I bumped into a wall and fell on my butt. I'm glad I have it.

Philips Lifeline is lovely, but I don’t think it goes any further than my back door. Some say that you can take them in your car and could get emergency help that way. Nonetheless, it’s doing very well. They call immediately and asks if everything is all right, and the emergency help is very quick. So far, I’ve used them about six or seven times and I’m very pleased with them.

I’m falling quite a lot and it's good I got Philips Lifeline medical alert device. When I had to call the reps and ask, they were very nice about it and very accurate. So, that was good. I’ve been alone today and I fell. The other day I fell and I didn’t need to push the button, but they called me. They right away knew when I fell without me calling them. The button fits really nice in my day-to-day lifestyle and I've had it for about 5 years now.

I had an alert device up in Washington when I was there and I feel that it’s important to keep using it for emergencies. I’ve always had Philips for my device. It’s working out very well and I appreciate it. Customer service lets me know when there’s a problem. I have had outages here which is what worries me because the device is attached to my telephone. But Philips is always very prompt when anything happens. I wear the device around my neck all the time regardless of where I go. If I have an accident, they are right on the line with me so I don’t have anything to worry about. I recommend it for everyone.

I'm 90 years old. I got Philips Lifeline five years ago. I thought it would be wise if anything happened. It always does a good job any time. The only time I ever used it is when somebody knocks it over and it’s a false alarm, but it always is great. It’s been perfect.

I had to go on a blood center. When I was there, Philips Lifeline was recommended so I got one. I've had it for five years now but it's not worth much because it's only good around the house. As a matter of fact, I thought about getting rid of it. I hope they can make a GPS on it.

I've had Philips Lifeline for a long time and everything has been fine.

I have owned my Philips Lifeline device for about 4 years now. I reached out to them and they were very good. When I had a stroke, I was able to push the button and get help. I would recommend them.

The device is going fine so far. I live by myself and I'm in a retirement home. And so, I just have it here in case I need it. I've had it for a long time now.

My age led me to need a medical alert device. Philips Lifeline team is very responsive and very understanding when I hit the button by accident. The device is part of me now, and I feel more independent and confident.

I got a Philips Lifeline device, and I can push the button and get the kids here if I need them.

Philips Lifeline is wonderful. I feel very secure in my home that if I fall, it's gonna go in and somebody is gonna come and check on me. But then it's also a pest because lots of times when I take a shower, my son will hit it, and it goes off. In the middle of the shower, I have to get out and come answer the phone. I have done that a couple of times, but they don't seem to mind. The Philips customer service is wonderful. They're so polite and so quick, usually within two minutes there's somebody on the phone.

I enjoy the Philips Lifeline and I'm glad I have it. I've had it for eight years now. They seem to respond very good. When I accidentally pressed this button in the past when I first had it, even if it was not up against something or fell on the ground, it would go off. But it's not as sensitive as it used to be. Also, the representatives were very helpful They were very nice when I talked to them.

I fell down and I wound up in the hospital, having a pacemaker put in. I realized then that I needed some way to summon help when I couldn’t get to the phone. I grabbed the first company that I knew existed and could find a way to get in-touch with them. I’ve been very satisfied with the Lifeline since I’ve had it, so I don’t regret my decision, and I’ve never even thought about investigating another brand.

I'm 72 with a two-story house. When I was going down the steps inside, I missed one step, and had a trimalleolar fracture. Now, I've got $10,000 worth of titanium from my knee down in my right leg. That was five years ago. After that, I got the Philips Lifeline. The fire department and the hospital recommended it. I am alone. My husband passed away about four years ago.

If I fall, I can mash the button, and Philips Lifeline team will respond in two seconds. They’ll also be here. It's been three years with Philips and having the device changed a whole lot of things.

I had open-heart surgery when I was 87 years old and I survived that. And after I came home, my daughter wanted me to have a Lifeline. They call and test every so often. Their response time was very good.

In 2017 I fell and laid on the floor for about 20 hours with a broken hip. I survived it. But my oldest son decided I needed a medical alert. But I never used the medical alert. When you fall that’s the last thing you’re gonna try to figure out how to push that button and trying to get up. But they’ve always responded. A couple of times I got in bed I didn’t even know I touched it. But they said it went off. This is before I moved down here. And one time at about 7 o’clock in the morning they said somebody thought I had fallen, and so they called me. I don’t how that came about. But it does work.

When I used my Philips Lifeline device, the response was very good. It goes off automatically. The Philips team is very helpful. My experience is good, and I feel safer since I've had my device.

I'm satisfied with Philips Lifeline. I have a feeling that the new button I have is much more sensitive than the previous, and that’s good. That's the purpose of it. But I have to be so careful because I frequently, by mistake, hit it, and promote a call from them when I'm perfectly fine. I almost feel guilty because they have to answer and say, “Are you all right?” And I said, “Yes, I just hit it by mistake.” So I don't know if it would be any better if I had it on my wrist or not, but I really prefer it around my neck. But at night I put it on my walker right by my bed so I have it handy if I get up in the night, but I can't leave it on or I must have hit it even when I'm half-asleep.

My Philips Lifeline is working fine. When I first got it, it was free for three months. I had to use it twice within that time and we had to call for an ambulance. Once, I stayed home, then the next time, they took me to the hospital, so my children told me I needed to keep it. I'm an amputee and I stay by myself so I have to have somebody else to rely on. Philips Lifeline's customer service is helpful. But sometimes the device feels a little heavy on my neck so I hope they could make it lighter, but still have the same value where I could call somebody right away.

Giovanna falls down a lot. She broke her knee, hip and femur. She's 86 and having the Philips Lifeline with her, it gives you peace of mind. The machine is easy to work too when she takes it off. They let you know it’s off. And once you hit a certain button, that you know that you took it off, it will react to that. It’s a real nice service for someone that age to handle it ‘cause she’s home alone. She had the alert device for about five to seven years now. It’s pretty much easy even for her, and she’s from the old country. If she can do it, the average American can do it. The representatives at Philips are very good as well when we spoke with them a bunch of times.

I had had a falling accident and so, they decided I better have Philips Lifeline. I've used it a couple of times and they were on the ball. I wonder if I should be replacing the thing that I wear around my neck. They had called my daughter and talked to her about it, and I'll let her call and see about that. The only criticism I had was that they needed to be reminded to call my daughter first because they were calling a lot of other people, and my daughter would have to be called directly first. Also, I see some of them advertised that it will work at any place. This is supposed to work on my own property, but it doesn’t cover a bigger area. I go to a lot of places and if I'm not around where somebody is, I'd be out of luck.

Mary had gotten a Philips Lifeline for safety. She wears it all the time so it’s available if she ever needs it. The people over the phone have been very helpful and quick to act.

The Philips Lifeline is doing well because I fell on a slippery ramp and got results. I feel like somebody will be there to help if I really need it. I got a medical alert device because I had a stroke, and I wanted to be able to have somebody help if I have another one and couldn’t respond. I've owned it for two years now. It’s fine to wear. It’s like a necklace. It went flying across the bed one time when I was taking my blouse off, and Philips Lifeline reached out to me. The only thing is that the device only works at home. There might be one that it covers if I'm somewhere else, but I have to rely on somebody else being there.

I am 90 years old and was falling, which led me to need a medical alert device. I haven't had to call for help, but they call and talk to me once in a while. When I called once, they were right here. They were very fast and didn't take any time.

I'm comfortable having Philips Lifeline. I know it’s there if I need it and when I've hit it by mistake, the reps on the phone were courteous. I take it off when I go out as it doesn’t reach outside anyway.

My daughter and son decided for me to have a Lifeline and with it, I feel more confident if I fall. I wear it around my neck most of the time. The reps have called me a couple of times when I dropped stuff and they're real nice.

I'm very happy that I have the life alert. My niece had it changed for the new one and she returned the old one. It's working good now.

I have rheumatoid arthritis and I had broken my leg. Having a fall, I can't get up. The Philips Lifeline makes me more comfortable. It's working. I can press it in case someone tried to come in or attack me. It's comfortable wearing it. I hit it through the night in my sleep but they called to see if I was all right. I told them I was alright. Sometimes, when I take a bath, I take it off. When I put it back on, I accidentally hit it and they called. Then I told them I accidentally hit it. I would recommend Philips Lifeline.

When I tested my Philips Lifeline button, someone answered me right away and asked me what happened. However, my hand moves with my body and I don't like having it on. Their reps like to keep coming on that way. I don't like that system. Still, I'm happy with Philips and it is good to have their device.

I’m living alone now and I’m 80 years old, and that led me to get a Philips Lifeline. I wear it daily and the button gives me a sense of security. Their people were fine, too. I, however, wish that, at that price, they would include the mobile part of it.

I've had my Philips Lifeline for so many years. I wouldn't be without it. I've used it a few times and I'm glad I have it. I tell everybody about my device.

I'm in a senior retirement center and my granddaughter bought Philips Lifeline for me. I've had it for about 3 years now and it's been working fine. However, anything hanging around the neck is a nuisance. Still, I'm 93 years old and it's probably a good thing to wear. And then, the customer service has been wonderful. They've answered every question and always been there. If the button got pushed even by accident, they were very patient.

Years ago, I had a heart problem, which I still have. The doctor said to get this medical alert type thing. It notifies him too if I get another heart attack. I got the Philips Lifeline and it's easy to wear. It's on a string put around my neck. I push it once a month to test it. Sometimes, they're quick to respond. Sometimes, they're not. It might be hours before they answer.

I'm 83 and my husband is 91. We both have health issues and my son was afraid that he'd miss a call and bought us a Philips Lifeline. When I used it, it went very well. But I keep telling them that we need a GPS system because I don’t stay home all the time. Even if I just go to the mailbox, the Philips Lifeline is useless to me if I go outside the front door. I was told that if I got a GPS, it would be that much more money. I said to forget about it.