Lifeline Reviews

Philips Lifeline is there when I need it. My doctor advised me to get it. I used it not too long ago because I was having an asthma attack and they came out and made sure I was okay. Then it was reactivated. It just works for me.

My son wanted to make sure that somebody could hear me if I fell or whatever. The Philips Lifeline device is good but it's kind of long on my neck. So sometimes, at night, it makes my neck sore. My son will shorten it for me but it just seems to go right back. It goes off at times, but it’s manageable. They answer right away. I have slid out of bed a couple of times. If they have to call me, my son usually answers it for me right away and he'll just tell them that I'm back in bed. I’ve had Philips Lifeline now for three years and I've been happy with it. If I need to have somebody to help me, they’re there right away.

The Philips Lifeline device is a little awkward and heavy to be wearing around the neck all the time. It's too big and it's just sometimes uncomfortable. Other than that, the reps are fine when they check the system.

Having my Philips Lifeline makes me feel safe 'cause I live alone and I'm getting older. My device hangs on the lamp next to me where I sit all day. I don't go that far away from it. When I push the button to call and talk to somebody from Philips to check-in, the reps have always been very thoughtful.

My kids thought I should have a medical alert device after my knee surgeries. I had a device through my hospital and then they went out and Philips took it over. The only idea was this is not local and I don't know if I feel comfortable with that. I was used to having local, like the hospital, which is nearby that would pick up when they tested it or something. But I'm sure it would be fine if I had to use it. I've had a couple of times when I hit it and was outside doing some gardening or something. They would call or the neighbors would come over and ask if I'm okay and I'd say that I'm fine.

I like the button, but it's only good around the house. Other than that, I feel safer with Philips Lifeline. I appreciate that they call once a month, usually around the beginning of the month, to see that they can hear me and that the device is working properly.

Philips Lifeline is wonderful to have. It was suggested to me because I have bad hips and I've had fallen a couple of times. I had to use it one time a while ago. I was having chest pain. Philips Lifeline's response was good.

Humana referred me to Philips Lifeline and so far, things have been going well with me and them. With the device, I feel more secure that if I fall when I'm by myself or when my husband is at work, I have it.

My kids wanted me to have the device. I’m 92 years old. I was well up in the 80’s when I got it. It is just for their peace of mind. They're the ones who got Philips Lifeline. My husband passed away five years ago. Before that, I didn't need it. There was somebody always around. I asked how come they got one that doesn't work when you go away, and they said, “Because you’re never without your cell phone, mom. You can dial 911 just as easily.” I said, “You’re right.” That was the end of that. That was my only question when they got one that was only good here. It didn’t work one time, and they had to send me another one, and I had to return the one I had. That was all. I wear it and that’s it.

I have not had to use my Philips Lifeline but it would be fine if I have to. It helps them to know that I've got something I can get ahold of. I'm very satisfied with it.

A woman who worked for me told me that the woman whom she used to work for used Philips Lifeline and was happy. However, I haven't been happy at all. I use mine all the time. A couple of weeks ago, I was lying on the floor and I used my device to call and I got a response. However, I still hate the device as it has been charging now for 36 hours and the button is still blinking. I've called Philips four or five times now and the reps have told me that they're gonna send me another one. Right now, I don't know if I want them to do that. I'm so aggravated and I'm ready to rip everything apart. I wouldn't recommend this.

I feel secure with my Philips Lifeline which my insurance company told me to get. I have it in case I need it 'cause I spend a lot of time by myself. When I test the device, their team responds in a minute. I'm satisfied with that timeframe. I'm never far from my Philips.

We got a medical alert device because we were falling a lot. He was, mostly, and if anything was to happen, we could get him to the hospital right quick if he needed to go. I thank Philips Lifeline very much for us having it. We have a good system here. We feel more independent in our house, but we don't have it outside the house.

A rep of Philips Lifeline told me about their device and I thought things would get worked out. I went with them and things are not working out. My Philips Lifeline isn't very good as I can't wear it around my neck. I have so much trouble with my skin so I don't use it. I'm thinking of dropping it completely. I'm dissatisfied with it.

My friends talked me into getting a Philips Lifeline. The device is okay. It doesn't bother me.

So far, my experience with Philips has been very good. I have a lanyard that hangs around my neck. It's very accessible and easy to use. Their team answers almost immediately when I press my device. With it, I'm confident that I have a whole group to back me up if something happens. Their reps have been very professional and thorough. They have helped me out several times.

My mother is elderly and we wanted to have some kinda system in case she fell down. So she’d be able to send off an alarm that people could help her. Since having the Philips Lifeline, we have a high sense of security. We have less fear and worry. She is pretty diligent about putting the alarm on when she goes outside, even though we don't let her go out for long. It's great. It's nice to have that comfort that if something was to happen to her, she could just push that button and she could get help. The device is a little bit big and cumbersome, but she only wears it when she goes outside.

I've had Philips Lifeline for several years and I feel more at peace with the service. If I knew something was happening, I could use it quickly. So, I haven't had any complaints. I haven't had to use it, which is good and I hope I don't, but I know I've got it if I do need it. I’ve got the button around the neck and it doesn't bother me. I'd rather have it around my neck than my wrist.

I wanted my mother to get a medical alert device and she's stubborn. She said I had to have one too so to make her get one, I got one too. When I recently got it, I had a very good interaction with the reps. I've used it several times when I fell outside and I couldn't get up. The response time was good until the last couple of times. It wasn't as good the last few times. The last time, I was trying to go down a grassy hillside and I fell down. I didn't even know that I pushed the button and he showed up about 20 minutes later. So I had gotten myself up.

I’m in ill health so I decided to get a Philips Lifeline. I feel fine wearing my Philips Lifeline. However, it's annoying. I don't like something around my neck. But it's not the device, it's me. My experience with their reps has been good.

Philips Lifeline's team is pretty good. Their reps are attentive. Their emergency button is comfortable and I'm satisfied with it.

The reason I got my Philips Lifeline is I'm handicapped. I have knee problems. I had gotten stuck in the tub and couldn't get out of it for over 19 hours. That was when I decided I needed to get something. In fact, my daughter decided I had to have something in here with me. When I started looking at medical alert companies, I got a discount with Philips Lifeline because of Humana. My daughter is kinda impatient so she had gotten something else before quickly. She went that day that I got out of the tub and got something just to have something here. I told her I was gonna investigate and find out because she was paying way more money. She was paying $60-something but when I got Philips Lifeline it was $32.

I really enjoy Philips Lifeline. I wear it anytime I'm at home. Mine is 300 feet allowed. It is not the type that I can wear away from home. But it has saved my life twice. The first time, I was outside talking to my yardman. My cane caught in the grass and I fell back on my back. I was not hurt but I could not get up. My neighbor called 911. But when she called, the operator said that they were in our front yard and that I had called rescue so that worked.

A friend of mine who has a Philips Lifeline told me about it. I got one and I carry it with me all the time. Having my device has been a very good experience.

When I push my Philips Lifeline device, within a minute or two, somebody is there to respond. This would be good for people who need it.

Initially, we had a Philips Lifeline device for my dad. When he passed, we kept it and my mother started using it. We switched to the one where if she falls, it automatically calls. The only thing is when she falls in her bedroom which is where she has most of her falls, the device says, "We're not picking up. Move to another area." If you fall and hit your head, how are you going to move to another area? It's kind of worthless at that point.

The Philips Lifeline rep put the device together and we went through the whole testing of the device. There were times when I bumped it and it went off. They responded right away and I had to come over and tell them that it was an accident. I like it because I live alone and I know that if anything happens while I'm in the house, I have it available around my neck to press. I take it off at bed and put it right next to my bedstand. The quality is fine. I understand that sometimes when I'm brushing my teeth or something, that it swings back and forth, and that sets it off. So, I have to be very careful about that. I'm hoping that maybe they will plan a situation where I can use it outside of the home because I'm not always in the house. Sometimes I go out and I'm driving. So, if I was driving and I started to have chest pains or something, I would be able to use it there. Their rep said that as soon as they came about and develop that, he would let me know.

Philips Lifeline has been excellent. I was falling on the floor of our bed and I couldn't get up. I simply wear the device under my shirt. Whenever I have to use it, I receive help. The team is very good, cordial, friendly, and professional. I'm satisfied.

I've had my Philips Lifeline for about 10 years. I'd like to get a different device from them though that fits on my wrist instead of one that goes around my neck. Still, I like that the one I have is right there with me.

My husband and I both have Philips Lifeline and it's very handy when we need help. We're both on the same line. My kids gave it to us as a present about five years ago. We've had the new one for about six weeks and the old one for several years. We got them replaced because mine wasn't working. We tried to use it Saturday and it didn't work. I fell and he was trying to contact Lifeline to get me help. His didn't work so he came, took mine and used it to call and it worked fine. The paramedics came, got me off the floor and offered to take me to the hospital which I declined. I'm black and blue, but nothing broken. We were happy when the devices both worked. Since one is not working now, that makes us not happy.

My daughter got me the Lifeline. I'm fine with it and I have no worries.

Sean is disabled and he carries an AED with him. So he's overly cautious about his health. He lives alone and he had Philips Lifeline. We just sent the pendant back and we're waiting for it to show up. Overall, it provides him with peace of mind. We've got the one with the intelligent breadcrumbs so they can find him if he is unconscious. He doesn't leave his property very often, but it's a big property and he feels very secure having it around his neck. We've tested it and we got a good response. Sometimes, it's a little longer for them to call through the pendant. But they're pretty quick on answering the communication box. Sean also got Lifeline for his aunt and for his mother.

I had a stroke 12 years ago. I live by myself and I didn't wanna be without some way to find somebody if something happened to me. I got a Philips Lifeline and it makes me feel better knowing that I can get in touch with somebody. The device doesn't bother me at all and I don't even know I have it on. I've fallen a few times and I've called with the device. Their team responded in a minute or two and got my kids for me.

I had a little problem about a month ago when we lost electricity for two and a half days. On my thing that I got on my table, it kept saying, "Check your telephone." I have three phones in the house so I checked them all and they weren't disconnected. I was hoping that they would have at least gotten in touch with my kids. They did after a while but it was 5 o'clock in the morning when the police came to the house. They evidently didn't know that I didn't have electricity. I couldn't tell anybody 'cause I had no phone. I was a little bit disappointed with it but I got over it. I didn't really need anybody but I could have been on the floor all that time. Other than that, I had no problem. I needed it maybe three or four times in the seven years that I've had it and the response was fine. The ambulance was here very shortly after I was able to tell them that I needed an ambulance.

Lifeline has been very important to me many times because I needed it. It cost monthly but it has been worth it. I know I can rely on it. It means everything to be able to reach someone. There were many times I've been alone and that was the only way to get help because I couldn't manage myself. I'm so used to it now. It's part of me and it's so easy because I can leave it on when I take a bath.

I'm in my 80s and I decided it would be a very good idea to have the Lifeline. I wear it constantly. I've used it whenever I fall, which I've done a few times. I called them and they were very comfortable people. They knew what they were doing and they quickly got me help. Also, the guys were very good-looking. I feel very comfortable with it. I'm more careful when I do things that remind me I could be using the Lifeline.

I wake up in the night sometimes and the string gets wrapped around my neck and that's kind of uncomfortable. I've thought about wrapping the whole thing around my wrist. But if I lay on my side, even if I'm not lying on the device, I still can get it going off when I don't want to. It's not the most comfortable thing in the world, but I'm getting along. I used the medical alert device a while back because I fell but I haven't had to use it lately. I tripped on the bathroom rug and I didn't have it on. I hung the device on a little chest, thinking that if I ever fell, it would be right in that area. But it was a little beyond that area, so I scooted on my back until I could reach it. I called Philips Lifeline and they came and got me off the floor. They responded fairly quickly. Philips Lifeline doesn’t work outside though.

I live by myself and I’m 87 years old. I have a lot of conditions. And my niece and my social worker, wanted me to have Philips Lifeline. Everything is good with it.

I used it several times and it's pretty good. I fell outside once and inside the home and it worked out pretty good. They responded immediately and EMTs came and took me to the hospital, and I'm okay now. All the wounds are healed. The reps have been very good to me. I had several calls from them and their service is real good. I have it on all the time. It doesn't bother me at all. It serves its purpose.

After my husband was deceased and I was living alone, the kids saw that Philips Lifeline was necessary. I'm completely happy with it. They responded as quickly as I would expect under the circumstances that I had used it. Both times, I was outside and I fell on the ice and the response was good. They called my responders and one of them was just a little over a block away, and she was here in just no time flat.

I felt safer having Lifeline. It's at at the phone and if something happened in the system, they were right there wanting to know what was going on.

I was in a nursing facility and Philips was the option they recommended. I have the device around my neck. I'd prefer not to wear it but I do it at my son's request. The device all right but it kinda gets tangled up when I'm sleeping. Also, Philips should figure out some way to replace the cord without replacing the whole device. Other than that, I get a great response when I test the device.

My daughter and I were working out in the garden and I fell. When I realized that I had fallen, my head was about two inches away from the edge of the raised garden container that my grandson had made for me. And on the other side of my head was my garden tools with the business end up. So, it must've been God who put me down in the right place in between them.

Philips Lifeline has been pretty good. My kids said that I gotta get some help in here if something would wrong. I like Philips Lifeline because if I have to have a service, I can use the life alert system. I've been on this device for a long time and I have had everything replaced, the button and everything, two years ago. They sent me a new one and I had sent the old one back in.

I have a medical alert device because the factory where my husband worked at gave them to us. I'll be 100 in February and children always checked on me. With my Philips, I feel like I got somebody here because there is nobody that lives with me. If I need to talk to somebody, I just have to push that little button and somebody will talk to me. She always wants to know if there's something wrong and when I tell her, “No, I’d just like to talk to somebody,” she would talk to me. But I haven't talked to her for a good while because I haven't had to. There was one night though when I pushed it and she talked to me because I needed somebody to talk to you. I was lonely.

I got injured at work and I came down with pulmonary fibrosis. I live by myself now since my husband passed away. A friend of mine thought it was important for me to have some kind of device like a medical alert. The Lifeline device hangs around my neck. I gotta watch that the cat doesn't press the button when she comes up. But that’s the only issue I would have. I put it on the charger and when I get up in the morning, I put it around my neck. When I go to bed at night, I take it off and put it back on the charger.

I fall once in a while, which led me to need a medical alert device. I have the button hanging on me, but I still gotta be careful turning and so forth. Philips Lifeline didn't come when I needed them. Nobody was coming when I was stuck on the hill and I pushed the button three times. That was when the policeman came and he had to help me up off the bank in our driveway. He saw me kneeling and I told him to hold on to my walker and to give me a pull out of there. And he did it. Then he had to stay with me.

Philips Lifeline has been awesome because I've only had one call so far. It's been godsend. My mom is stubborn but at least I know I get alerted if anything happens. So it gives me peace of mind when I'm at work. They've been great. We had one issue where the system was offline so they helped me set it back up and we've had no problem since.

I've had Philips Lifeline for years. I live alone so it's best that I have the device, just in case. It's that added benefit of having somebody that I can get ahold of if I had to. When I checked my remote that I wear constantly, the machine said that the battery was low. But they could hear me well. I asked them maybe not even a week ago and they said it was fine. There's no way to charge it. It’s plugged into the electricity, so I don't know how it could be low.

Philips Lifeline is wonderful to have for somebody who is 94. In case you fall, you press that button and you get help. I live alone on my own choice. My daughter lives about five blocks from me and she's here every day. She took care of my Philips Lifeline and I've had it for a good while. The device is a little uncomfortable and it feels like a rope around my neck. But it's okay. A long time ago I must’ve pushed the button when I was taking off my clothes. They thought I was in trouble but I told them I wasn't. It was just the button. The most important thing is I did not have to use the device. But it's hanging on me and I hope I don't have to use it. My sister-in-law lives about five blocks from and she's bending over with her back. I told her that she had better get Philips.

Philips Lifeline helps. If Frida needs me and I'm not around, somebody will get hold of me. There was a time she needed me to come into her room, and she couldn't use her phone. She punched the button and I came in, but it turned out to not be an emergency. The response is great.

My device is fine. If I have a problem then I know they would call me. I have had this device since 2011. I lost my vision and I know I gotta get something to help me that in case nobody is in house with me. So I got to depend on the line to call somebody. Sometime it happened accidentally but they still call me to see if I'm okay. So it's a great thing. When it goes off, they call me immediately and find out if I'm in trouble. They did a good job whenever I have a problem like when something happened accidentally. Lifeline is quite so equipped for someone who can't see. I can always use my hand and just press the button if I'm in trouble. They're always reliable that's why I stick with them.

My Philips Lifeline always works. I needed it because of my age and a couple of times, I have fallen and it set off whenever I fell. One time, I sat down in the floor and it set off. When their rep got here, he told me that I broke a leg, but I told him that I didn’t. He then said that I did and that the door got my ankle. My foot turned over and broke it. So I've been five years in a wheelchair. Other than that, Lifeline's team have been fine. They've even called me since this virus was out and told me that any time I'd need them, I should mash the button and they’d be there for me. But I don't wear it when I go somewhere because someone in my family is with me when I do that and they can take care of me. I also don’t wear it to the doctor’s office.

I've had Lifeline for years and they're fine. I've never had any problems with them. I'm 87 and I have a lot of health issues. I have a lot of mobility problems and I live alone. So it would be safer to have some kind of an alert system. If there's an emergency, I can push the button and get help.

I have COPD and there are changes always. I also had a fall and nobody really knew how come that happened. Then I got stuck on the shoe of the mat of the store and I broke my knee. My insurance company thought that I needed a medical alert device and they would feel better if I had one, so they sent me one free of charge. I got a Philips Lifeline and it seems to be working just fine. The phone thing calls every so often and has a checkup on it to make sure it's still working, and the help button is in my bedroom where I stay most of the time because of the oxygen. But it don't go anywhere outside of the house and if I'm in the other bedroom over there right in the front, then I can't hear the phone. But if this thing rang, I would not know it. It only works at certain areas but I've got what I need inside my bedroom.

I have myasthenia gravis and I was in real bad shape. My late sister was my caregiver and she was advised that I would definitely need something like a medical alert device here at the house due to the condition that I have. It was on the advice of the medical people that she went with Lifeline. It makes me feel very, very confident because when I have had to use it, it's been excellent. It was immediate. The equipment has worked fantastically. It is just one little push and then I get a call back from my monitor.

Every time I put it on, it goes off. It drives me crazy.

My mother has had a Philips Lifeline for the last four years. My father died four years ago. When they were living together, at least I knew they could call for help for each other. Then after my dad died, she was on her own. So I didn't want her to have a risk of falling. For the last four years, we have the ones that have the speakers in the house. It's come in handy ‘cause she fell a couple of times. The response from Philips Lifeline was immediate. Now we have the one where the speakers are right into the necklace, so that's really convenient.

My whole life went completely when I lost my leg. Philips Lifeline helps a lot. I'd be lost without it. The device I got don't go around further and just right around here in my house and outside of my house. When I was over at my friends at the back, I did not mash the button and I don't know why it went off, but it did. They had the code to my house where they can get in and they couldn't find me. They asked my live-in friend where I was and she said I was sitting in the car.

When my husband passed away, I was by myself and my doctor recommended that I get a Lifeline. I've never had to use it but if I needed it, it'd be available. When I call them and report in, they're always real kind and you can tell that they care. I'm real satisfied with it.

I had a stroke and I’m living alone right now. If I fall or do anything, Philips Lifeline is there for me to push and get some help. I was taking a shower one day and I pushed it for some reason. It was hanging around my neck. Everybody called. My son called. The woman from Philips called, and then she said, “If you're all right, I’ll get you off the phone so I won't get the ambulance coming.” Then my other son called. They all had been alerted. I got out of the tub and I went over to the window, and I wondered if they got them in time. But there were two men out there. One getting all his equipment. So I banged on the window. He said, “Are you all right?” I said, “Yes, I am.” He said, “Well, go open the door.” They left then and knew that everything was okay. Philips Lifeline is pretty good to have.

I have had the device for quite a few years. At this stage of my life, I'm 91 years old and I live by myself. Sometimes I push it without thinking about it or I push against something, then it's a false alarm. I have had few false alarms. But that's not a big deal. I wish it would be around my neck in a beautiful silver or gold chain. That would be quite improvement.

My cats have set it off a couple of times. Lifeline called me and it worked fine. If I've got a shirt with a pocket on it, I’ll put the device in a pocket. If not, it just hangs down. You have to keep the whole thing with you all the time because you can fall and get hurt. It's a really good idea to have it on you.

I have mobility issues and needed a medical alert device. My son connected me up with Philips Lifeline and the team has been very good and polite. They were very helpful the one time I needed it, which was about three years ago. I pressed the button and they came right on the line. As it turned out, I didn't need the help and after I calmed down a little bit, I got up. I fell down some steps and landed right on my most padded part and it really shook me up. I talked to them and I wasn’t hurt. I wear the button around my neck and it's just inside my shirt and I have no problem with it. Sometimes the button for the volume gets pushed down though and I have a little trouble hearing. But I know enough to push it up and it's fine. Philips Lifeline is excellent.

At the time I got a medical alert device from Philips, I was having trouble with my balance. I just sit down more to keep from falling. I wear my Philips Lifeline around my neck most of the time or I make sure it's closer to me like I'll hang it on something that's right beside me. The Philips Lifeline team was very concerned 'cause it got accidentally pushed one time. They called immediately to make sure I was all right. After that, they called the police first and 911 called me.

Since I got my Philips Lifeline, I've felt safer. I can get help if I need it. Also, the device doesn't bother me. When I go to bed, I take the gadget around my neck and lay it on the end table next to my bed where I can reach it. I'm satisfied with my Philips.

I have fallen numerous times and my doctor prescribed Philips Lifeline to me. I fell over the tub in one place I lived in and also, I was taking trash out to the dumpster, and my cart got tangled up with the door. I fell and hit my head against the wall. That wasn't fun because there was a firewall there. I was fine but I did go out for a second or two. I started to get up and the maintenance guy came through and he helped me up. I would accidentally use my device but this last time, when I was gonna fall, Philips responded because they detected the fall. I told them I was fine and I caught myself. My wheelchair was right there and I grabbed it. I had a device once before and I was told to charge it every night. I don't like that because sometimes I forget. But I don’t have to charge Philips Lifeline overnight. I charge it periodically when I think it's getting low and it needs to be charged. Also, I can wear it in the tub where the other one, I couldn’t.

I'm 90 years old and can hardly get around and have trouble getting my breath. I live here by myself. I got a Philips Lifeline and I can't feel anything when I wear the device. I can't tell if I got it on or not. However, I'm very dissatisfied. It's good for a lot of people, but I'm just in my 90s and don't get around and stay in the house most of the time.

My husband passed away and so I am a senior citizen over 80 with 12 great-grandchildren as of yesterday. Our son had passed away a few years ago and we knew a wonderful grief counselor. I knew that after 63 years of marriage, I would need that when my husband passed away. So, she suggested to my daughter, who is a new grandma, that I get one of the necklaces. I told my daughter I would think about it when she talked with me and the grief counselor talked to me about it. Then my son said that I need one of the necklaces and that his mother-in-law had one. What he didn't know is that his mother-in-law quit wearing it but that's alright. Then I went to my rheumatologist on a regular routine visit, and after he finished, he sat down and said he needed to have a talk with me. He said I need to have one of those alerts in case I fall since I’m alone in my house. I looked at him and I said that he was the fourth person. I would get one.

I've had my Philips lifeline for 11 years and I wear it every day. Once in a while I would fall and I would use it. When I push the button, their team comes on pretty quickly.

My daughters recommended Philips Lifeline. Philips sent the device to us through the mail. We had put it up and their team told us how. We walked the extremity of how far it would reach. I have tested the button and the response was great. I have used it for an emergency one time. My daughter lives half a mile from me. She was down here in minutes so the response didn't take long. I've got two other contacts and they alerted them too, which was good. I'm satisfied with Philips. At my age, I want the one that goes around my neck. My skin is getting thin. But I don't have any problems with it at all.

Having my Philips Lifeline makes me feel more secure. The device works great. When I tested it, their team called me right back. Also, I don't have any difficulty wearing the device. I don't even realize it's there most of the time.

My brother had a Philips Lifeline until he passed away. When my nephew and he decided I needed one, he went and got one. It's only been one time in all the years I've had this that I didn't get a good response. I fell and lay on the floor. When I called them, the rep said it'd be an hour before they could get here. I didn’t wanna lay on the floor for an hour. My back was hurting so bad. It never had been that before and it hasn't been that again. I don't know what happened that day.

One of my granddaughters said, "And you're there alone so much. You need a medical alert, something to be there with you if you plan to go on living alone." I'm planning to live alone. She ordered Philips Lifeline. It was delivered, but I hooked it up. I've had it ever since. So far, the people have been very nice, very polite, very courteous and very kind. They've been very good to me.

We test the button once in a while and their response has been good. The only problem is my mom can't hear them, so it kinda defeats the purpose. But it's better than nothing because if she really got hurt and pushed the button, at least they would do some response.

There was a nurse that was here and she’s in our building. Somebody from BHA called her and she said she had won a medical alert for free and I didn't have to worry about it. She thought that I would be the best one for the Philips Lifeline medical alert because I had cancer and I kept falling. When I had to use it, the reps came right away. I wear my thing around my neck and they know where you are. I tell them that I fell and I need help to get up so they'll buzz the fire department and they come and pick me up.

I put the device on my neck every morning and I wear it all the time. It's working. It’s about $1 a day so it’s worthwhile.

I like Philips Lifeline because I'm a fall victim and my daughter was concerned because of me falling all the time, not being able to get up and getting to the phone. I have fallen many times outside of my premises too. So this way, if I do fall, I wear the button around my neck and I can just press it, and I can get help immediately. The reps are quick to respond and get me help. But I’m concerned because I’m a diabetic and I have problems with my skin breaking open at times. The one I got is around my neck and it has not broken out my skin but it made a rash around the back of my neck a little bit. I’m thinking if there is a possibility that I could get one around my wrist.

Philips Lifeline is pretty good. I haven’t fallen in a while. But when I used it because I fell and was alone, they were really fast.

Shirley has had the device from Philips Lifeline for over two years and her device has fall detection, which is important because she has some dementia starting. A new pendant came in the mail two weeks ago and the adjustability on the pendant is good. I’m only here two days a week and we’ve set it off. We have tested it accidentally and we tested it when it came.

I wanted to be sure that I have help when I need it and decided to buy a Philips Lifeline. Everything has been going okay. When I fell on the back porch, they came out within a reasonable time. I thought it was hours, but it was minutes.

Philips Lifeline is a form of security living alone. The one negative about it is the communication in the speaker away from the necklace. So if you're off in the other room and an accident happens, they’re speaking through that and they can't hear you and you really can't hear them. I accidentally used it when I got out of the shower and I hanged it on the end of the towel rack and I was drying my hair. The device got knocked off and I didn’t know it. Then I heard somebody talking. I started looking around and it was them in the other room asking if I was alright.

Philips Lifeline has a wonderful service. At 5 o'clock this morning, I had gone to the bathroom and was getting back in bed, and I automatically touched it without even realizing I touched it. They came right through and I apologized for touching it. The rep said it was okay, she was just happy that I didn’t need help. I also used it four years ago when I broke my shoulder. They were here before any of my neighbors made it. I love the service. I just like it to work outside the building because mine just works in my building.

I live alone and the kids thought it was a good idea if I had something like Philips Lifeline if I fell. My daughter signed me up for Philips Lifeline. She's also the one who pays for it. I've had Philips Lifeline for two years and I've not had any complaints. My legs are bad and I have a hard time getting up. When I tripped in the garage a good year ago, I called them and they sent a fireman here and the man helped me get up, but I didn't have any medical problems. I just got up and thanked him for doing that.

I had fallen and was in rehab, and my doctor gave my children a brochure for Philips Lifeline. It makes me feel better knowing that where I live alone, if something should happen, I will have somebody calling to check on me. The service I have doesn't go beyond a certain area around my house here. When I come home from being out and I put it back on, sometimes it just triggers off and I get the call, which is good because that way I know it is working. I also get a fairly prompt response. However, I don't like to have the payment taken out of my checking account on a monthly basis. I insist on paying myself and I disagree with the fact that because of that, I have to pay an extra $3 a month. But that's my choice.

I am living alone and having some unexplained symptoms that weren't clear whether they were cardiac or neurologic. I've been independent but I've been less worried since having Philips Lifeline. However, I charge it and it looks charged when it's on the charger, but as soon as I take it off the charger, it gives me the color that indicates it’s not charged. Their reps were calling me and saying, “Your device isn’t working,” and I was trying to explain why it wasn't working. My experience with their customer service was good.

I'm 93 years old and I walk with a walker. I wear my Philips Lifeline around my neck and I know if something happens, I can push that and someone will come.

When I fell, I pushed the button but they didn't call me and ask if I needed help. I thought that if I fell, they would wanna know if they should call my daughter. I didn't hurt myself but I couldn't get up. After a while, they asked me if I was hurt or I needed attention. Then they called my daughter to pick me up. But other than that, I'm satisfied. I leave it on all the time. It's comfortable.

There was a possibility of falling and hurting myself and not being able to alert anybody. So my daughter got Philips Lifeline for me. It works fine and it's nice to know that if I fall and hurt myself, I can get help right away. Their representatives are very nice.

When my client fell a couple of weeks ago, she had used her Philips Lifeline and they came to her assistance. She got a dizzy spell in the bathroom and this was in the evening. They were quick because the ambulance came and assisted her up. They helped her up and they asked if she needed a medical, she said, "No." So then they just wrote it off as falling assistance getting up. She didn't complain. She was very grateful and appreciative when I came in the following day.

When we purchased Lifeline, we were concerned about our lack of reliable cell service and they said, “Oh, no, it’s great!” So we went on for a year and a half with it. My mom's turning 82. They deployed a ambulance and it freaked her out so that her blood pressure spiked and they had to transport her to the hospital. She didn't need it because of a fall but they've deployed the ambulance three times. The first one was when she was at the beach and took the device off in her bag and it fell over. But the signal wasn't good. They were calling and I was at a huge event and I wasn't checking my phone. Months later, we got a recording of the phone call. Their dispatcher’s English was so bad that she mispronounced the town name that they deployed an ambulance in a different town. They deployed to Lake Road in Morris, Connecticut. Not Warren, Connecticut.

I've had Philips Lifeline for years and it's pretty good. I wear it around my neck. I've used it three times and their service has been great. When my cat jumped on my lap and set my medical alert off, they responded right away. It's been a comfort for me. But the problem is that instead of calling 911 when I fall, they call my daughter. She thought she has straightened that up before, but they haven't done that.

It's always been excellent with Philips Lifeline's reps. I have triggered the alarm by accident and the response is excellent.

I like my Philips Lifeline so far. Their reps are great and the when I had an emergency, the ambulance got here. Though the device is too big to go around my neck, I'm satisfied with mine. I've been spacing out every day and it makes me feel safer when I go out. Other people should get it.

I wear my Philips Lifeline everywhere. I'm used to wearing it and my daughter won't let me out of the house without it. I've had it for eight years now. When the button accidentally went off, customer service was on the line immediately. I know they are there if something happens.

Philips Lifeline has been great. I’ve had fairly good experiences with them. I had fallen and I punched the button. It dialed 911 for me, and I was rescued. They got here really fast, helped me up, and checked me out. Having Philips Lifeline, I feel more confident that I can get help very fast if I need it.

I got Philips Lifeline for my own safety and so that my kids would feel a little bit more at ease. I've had it since 2011, and it does what it's supposed to do. However, it's quite expensive. Also, it only goes 200 feet out of the thing that sits in my house. It's hooked up to the electricity and phone. My kid was telling me to get one that can pick it up anywhere I should go. When I'm out going to church and if something happens, I can't call them 'cause I'm out of my range.

I live alone and I've had Meniere's disease for two years. My daughter purchased a Philips Lifeline for me. I love it. I wear everywhere but in the shower. When I used the device, the response time was good.

I had a fall and I live alone. I'm 90 and I felt like a medical alert was something I would like to have and it makes me feel safe. If something happens, it's supposed to go off even if I'm not able to punch it myself. My first one, I ordered from Mercy Hospital in Iowa City, and then I got a thing from my Humana insurance that said that I could get one from them for free. So, it didn't cost me anything, that was why I switched to Philips Lifeline. I feel safer since having the device. I wear it to bed. I wear it all day and I can go out to my garage, out in front of my house, in the basement and it works. I would definitely recommend it.

I live alone and I get short of breath. I got a medical alert device as it would make me feel more comfortable if I had something with which I could call for help immediately and not have to call my family. I went with a Philips Lifeline and it gives me the feeling that I don't have to depend on people. With it, I feel I have quick service and someone who knows what they are doing.

I have osteoporosis and neuropathy in my legs, and I had to be careful walking. Sometimes, I lose my balance. The Philips Lifeline device that I had, they had a machine to the house and it just only went so far. If I go to the store and I fall, it doesn't register. So, I sent that one back. Then they sent me another one that I could wear anywhere and I just have to charge it up and that is so much better. The other one that I had was big and heavy. I said, "Oh, god. This is for a man." But this one I got now is very delicate. I don't even know I got it on. It's wonderful. The ones that I've talked to from Philips Lifeline were also very knowledgeable and very helpful.

A long while ago, I had a hip replaced and the doctor told me that I was gonna have to go into a nursing home and be taken care of for at least a week. By the time that we got done checking my hip, the lady that was taking my money for staying there asked who was gonna help me out when I got home. I didn't know. She said she knew of people that did it. She also told me about the Philips device that you could put around the neck or wherever you wanna put it. If I couldn't get somebody to be there all the time, having Philips would be better. She helped me call and we set the whole thing up.

I wear my Philips Lifeline device around my neck. I accidentally pushed the button and I told them that I was sorry that it was an accident and they just reset it and that was it.

My son bought my Philips Lifeline for me. It’s very good. It's nice knowing that it's there just in case something happens. I would be able to get help if I fall or something.

I had a knee operation where it ripped the tendons off my knee and Philips was recommended to me. I live alone and my sister said that I should get one just in case I fall. I wear it over my neck and I have never had to use it, but they call me once in a while if I screw up and hit the button. So far, so good.

We got Philips Lifeline for my mother because of the fall protection. She's used it when she's fallen and it's been reliable.

I've had Philips for a long time and I’m very happy with it. I'm alone, and I feel more secure. I’m very satisfied.

When I need to use my Philips Lifeline, I press my button. So far, I've gotten along fine with their reps. Philips' service has been okay.

I've had a heart problem. My daughter was working at that time and I was by myself so I needed an alert device. I have Philips Lifeline right around my neck. It makes me feel better knowing that I can just smash a button and I will talk in it. I used it once or twice and asked a question. They were quick to respond and they talked really nicely to me and answered my questions. I feel safer that I can get somebody immediately and I don't feel like I'm alone anymore.

I fall down a lot and I feel good having Philips Lifeline. It's very important to have it. I was by myself when I fell on the floor. I warmed up some leftovers for my dinner, walk across to the microwave to my icebox, and fell. but I managed to get up and call my daughter, so she came over. I didn't think it was serious enough to use my Lifeline. But, I depend on them and I'm glad I got it just in case I can't get ahold of my kids. Their reps were right there really quickly when I used it.

I have a Philips chair on my stairs. My family had also researched that's why I got Philips Lifeline. It's no better than any of the rest of them and it does cost more, but it's fine. I wear it all the time. I leaned against something and it went off one time. Another time, my little great-granddaughter was here and she pressed it. Their response time was within a minute.

Philips Lifeline was a referral for my mother. A friend and her mom had it. My mother feels more secure having it. Once it goes off, their response is good. It seems the price keeps going up though. It's been up like $20 a month since she's been with them. Now, it's up to about $50.

My Philips Lifeline is good. I feel more secure knowing that it's there. I'm alone and if I fall, I know that somebody is gonna help me. If I didn't have that and I fell, I could be lying on the floor for days and nobody would know. When I fell outside, Philips sent the police and the ambulance. Because I was outside, I didn't have my phone with me so I couldn't answer it. I couldn't communicate with the communicator thing. There was a guy that was blowing out the snow in my driveway and he was the first responder. He helped me up and I really didn't need any extra help. But it was good knowing that Philips would do that. The only thing is the device is probably not as good as having the one that has the communicator right on the next thing. That would be more efficient because you have to be within distance of the communicator in order to really use it.

I got Philips Lifeline from a hospital in Montgomery. It was not Philips at the time that I went with it. I had one incident with it where I fell. But when the call came to my children, they didn't recognize that it was Philips Lifeline and they didn't answer it. It happened early in the morning around eight o'clock and they said that it came from a city that was wway off, so they thought it was not a call they needed to answer. It was just not clear and they told the people at the time that what came in on the telephone needed to be clearer as to what it was. But as far as getting answers when I check my Lifeline every month, I’ve always gotten an answer.

I've had my Philips Lifeline for such a long time and I wear it all the time. It’s good quality and I haven’t had any problems with it. I know that I can get help if I need it. That’s the main thing.

When I made my Philips Lifeline go off while testing it, Philips' team responded quickly. I've had my button for a year now and it has been okay. I wear it out periodically.

My niece was here one night and said her mother-in-law has the Philips Lifeline, and that she and her husband would go to the phone and connect us up. My husband lost his neck piece but he always wore it every day.

I live alone and I wanted to make sure I had an extra layer of security. I got a medical alert device and so far, my Philips Lifeline has been working fine. I feel better having it. It's worth getting. I didn't use it for a while, but now I'm using it steadily again. I'm satisfied.

Our mom was living by herself and was not able to get around. So we got Philips Lifeline for her just in case there was an emergency. She wears it around. When we tested it, they contacted immediately. So we're confident that when times where she has to use it, it will be effective. We're very satisfied with Philips Lifeline.

My husband is using Philips Lifeline. It's sitting right there beside his end table in case he needs it. I had to take it off him because he presses it at night thinking it's the remote for his chairlift. Philips Lifeline's response when it's gone off accidentally was good but I don't think it's a good idea for dementia people.

We searched around and Philips sounded good. I’m in a downstairs apartment at my daughter's home. We tested the device with me going upstairs and it would alert. They couldn’t hear what I said, but it would be contacted so they would call somebody. Then they explained that they would call my telephone list first if I would be by myself and fall or fall down.

My husband couldn't walk or do anything. The first alert device we had picked up anywhere. We were in Pigeon Forge, Tennessee one year and it went off and they called us. But then the insurance switched us to Philips Lifeline. My husband would wear it every now and then. But if he's here, I'm also here. We needed it when he was somewhere away from the house that I wasn't with him and it didn't work. The Philips Lifeline won't pick up very far. We have a carport on the side of the house, it will ring there. But as far out to the front yard, it will not reach out in our front yard. I asked the insurance if we could go back to the other one and they said no.

I was falling every week. My daughters said, “Mother, you need something because you live alone.” I got a Philips Lifeline and I carry it all the time when I go out and even though I'm in my apartment, I carry it with me.

My daughter compared several medical alert devices and she picked Philips. I wear it all the time and it's comfortable. I had dogs and they would get on my lap and hit the button. Philip Lifeline's response was really quick.

I'm older and I live by myself. So my children thought that I should really get a medical alert device. I have accidentally set it off a couple of times and they've called me. I felt terrible and I told them that I just hit it by mistake. But their reps were very good.

When my patient had fallen, she asked for assistance and Philips Lifeline's responsiveness is real good.

I've used my Philips Lifeline once. It went well. I went by ambulance to the hospital and everything was fine. It's adequate and it's another little safeguard.

My daughter got me a Philips Lifeline when she was employed at Philips. Thankfully, I haven't had to use it. The only thing I do is accidentally push the button once in a while to test the machine and make sure it's okay. For me, customer service takes a long time to answer when I think of what I could maybe need it for. When I have to wait for four minutes, that's a long time. But most of the time, they are very pleasant and I don't have a problem with that. It's just the getting to them part.

I had a stroke about two years ago and my family thought I would be able to be at home. I had quite a bit of therapy and Philips was recommended to me by the therapist that I had so I got it. A couple of times the device reacted because of maybe a movement I made. One time, I fell down a little bit but I was able to get up all right. Philips was very responsive. They talked with me and I told them not to bother to call anyone. Philips worked fine. Their people were very friendly and good too.

I wear my Philips Lifeline around my neck. With my previous device, I could go anywhere and it would notify them if something happened. But with this Philips, all I could do is wear it around the house. It's no good away from the house. I don't like that at all, but I had to go with what Philips Lifeline said. Other than that, I'm satisfied with the service.

I'm 89 years old and I had fallen in April of 2019 and got severely injured. I lived in another area of Iowa and the family moved me here so they could be closer and take care of things better that was why I had the medical alert. It was a very good reason for having it. However, last June 29th, the low power button came on the unit and so I took it and moved it all over the apartment, used every outlet I could find, and nothing more. It was always low power. I called the company and the tech told me to do that. I said I'd already done it. She tried a few other things and said that there was something wrong with the unit. They sent me a new one which I received in a few days. My granddaughter came, put it back together, and it was the same thing.

Philips Lifeline was on the recommendation of our therapist. We have not really had a chance to use it, but it's fine. Their customer service was fine when we got it set up.

When I had fallen in 2013, I broke my femur and it was very bad. I'm 88 and I also live alone, so it was suggested for me to have a medical alert device. I've used Philips Lifeline many times. I feel more secure because I know that if something happens, I can quickly press that button. I just forget that it's there and it's very invisible. People sometimes wouldn't know that I was wearing it. I would tell my friends and family to have something like this that they could count on, especially if they were alone.

My Philips Lifeline works fine. I was falling and lived by myself after my husband died. I didn't have any family right with me. I had no problems there, but my daughter felt that I needed this because I might fall sometime, and I did fall. I fell even when I was walking with a walker. So, I really needed it and I've had it for several years now and I've not had any problems with it whatsoever when I press it or when it goes off when I fall, and I haven't fallen lately. I'm in assisted living now and I do have people that are here all 24 hours a day that come in and see how I am and take care of me. I am very satisfied with Philips Lifeline.

I'm very happy with Philips Lifeline. It gives me more security. Their reps have been excellent.

Our aunt is elderly and she has fallen a few times. She still lives here at her house. There is someone here on certain hours every day but we don't have someone here 24/7 with her, so the Philips Lifeline is just a precautionary thing. There were a few accidental bumps on it and stuff that happened, but their response was very good. They were very professional.

Philips is a very good product. I use my Philips Lifeline now especially since I'm not well. I hope that if I need it, I have it.

Since having the Philips Lifeline, I feel secure. It's right around my neck. When I hit the thing, it was very good. They were right there. It's a good arrangement. It's reliable and prompt. The only thing I have warned about is the cord gets dirty from perspiration. I don't know how to handle that. But I used to take it off and wash it.

My interactions with the reps from Philips Lifeline were fine. They were very courteous. The current one I have which will identify if I'm not home or wherever I’m at, I rate that pretty high. But the first one I had, it was just in house and I wouldn't rate that very good. But I'd tell my friends to check Philips Lifeline out. It’s worthwhile.

I’ve had my Philips Lifeline a long time and I’m very satisfied with it. They’re right there. If I accidentally touch something off, they’re answering me right away. They're very nice. Luckily I haven’t had to use it but I feel a lot better when I have it.

When I have my Philips Lifeline on, my neck starts to itch. I don't know why it does. Other than that, I like that I can get ahold of somebody when I'm alone.

My daughter got a Philips Lifeline for me when I was in the hospital and rehab. When I came back, she had it installed. She was afraid I'd fall again. I fell outside but I didn't have my medical alert with me but there were some more people out there. I had been lucky. Sometimes I pushed it accidentally or bumped it against something and it'd go off and it didn't take long for them to respond. I don't have any problems with it.

Philips Lifeline is working out very well for my father. He has used it 4 or 5 times and they were very responsive and helpful. My dad would get in a hurry and walk too fast. He wouldn't use the walker and would fall. He weighs about 260 and my mom weighs about 150. She can't get him up. I tell her she can call the fire department. They won't send an ambulance. They'll just send a fire truck and the guy will tell them what's going on and they'll help daddy get up.

I lost my husband and I'm alone in my house. My daughter told me, "Mom, you can't stay alone without having a device.” I feel better when I have my Philips Lifeline on. However, my unit only goes around my house and out to my mailbox. But I still wear my unit. At least I've got the unit. It’s on my body. The last time I used it was around Christmastime and they called the ambulance for me. It was here in about 10 minutes.

I got my Philips Lifeline through my Medicare. The doctor suggested it. I used it a couple of times when I fell. They were really good about it. They called me right away. I had a phone call within two minutes. One time I set it off by mistake. I was out mowing my lawn. I bent down to avoid a branch and it set it off. I didn't know it set it off ‘cause I was outside and the ambulance just showed up. They said, “We got a call less than 15 minutes ago.” I was like, “I really didn't fall. I’m still upright.”

I help and take care of someone who got a medical alert device due to her age. I’ve been with her going on three years and she’s had Philips before I got here. She has fallen before as well, which is why she keeps it. Another thing is that she has to use a rollator to walk, so it's very important for her to have a medical alert device. She has had to use it twice and the response time was very quick.

I liked Philips Lifeline because it was really handy when my husband fell. I was glad how quick it was.

I wear my Philips Lifeline every day. I wear it around my neck and it doesn't bother me at all. Even the dog would set it off and the reps would call me. Every older person should have one.

I have Philips Lifeline and it's doing good. I'm so used to my Philips now so it's a part of me. Also, I've used it several times and they have been very responsive.

Philips Lifeline was sent from my insurance company. I had a fall and a few months after that, they sent me the equipment. They call me to check the equipment and that’s been fine. I never had a problem.

I got a medical alert device because I wasn't able to get around very good. Philips Lifeline was recommended by a health professional. When I fell and I needed help to get up, they came pretty quickly after I pressed the button. One time, I was in the kitchen doing some cleaning in my kitchen, and I bent over and it went off. They asked how could they help me. I was able to answer right away. I said, "There was a mistake. It got stepped over and it went off." It’s wonderful that I can get help quickly. Most of the time, I had the help right away. I'm being extra careful not to fall and that's the main thing. It's been a big help.

I was by myself a lot of times and I decided on a life alert. The Philips Lifeline button works. When it needs charging, it will let me know and I will charge it and all is well. Also, I'm very comfortable with it. So far, so good.

Philips Lifeline was affiliated somehow with selling them through Sutter Hospital years ago, the foundation in my area, and that's why I went. They were local, and they would fit you, and they came out, hooked me up, and did all of that. I have stayed with them all those years. I've used the service accidentally. My thing went off. It's on my wrist and sometimes, if it's not good and tight, it goes to the underside. Sometimes I would lean against the sink, or I would be out on my riding mower. 200 feet from my house is all I have service. I was beyond that, so I didn't think I had set anything off. But all of a sudden, the fire engine came by and the responders were ready to do their thing. But I found it works.

Philips Lifeline's service is perfect. The first time I had to use it was in 2012 when a man broke in. He was beating me up, his hand was over my mouth, and I was on the floor. When he let go, I was able to press the button. Then he heard the voice. He was constantly running around trying to find out where it was coming from. They said, “Do you need help?” I said, “Yeah, send the police. There’s a man here. He’s beating me up.” I had a good emergency. Right away, the rep said, “The police will be there in about five minutes.” Then they called back and said, “The police will be there in one minute.” When he heard that, he ran off. I also had a couple of falls in all those years that I've had Philips. They came with the ambulance and a fire truck. I just needed help getting up. They were here right away, and then they took me to Metro to be evaluated. I was satisfied. During the day or at night, I’m not afraid.

The first time I got to use Philips Lifeline, I was unconscious and my son and his wife were here and they called the squad. My son was giving me mouth-to-mouth when I woke up. I quit breathing. The next thing I know I was in the hospital. They said they thought it was a bad seizure. The Philips Lifeline reps have been great and the device is easy to wear. But sometimes I have to be careful that I don’t accidentally set it off when taking my top off or something. We’re in a condo development and everybody in my neighborhood is over 90, and there’s a lot of them that could benefit from I’ve talked to several of my neighbor ladies here about it.

The Philips Lifeline is very easy to wear. I just put it over my neck, over my head or on my neck, and that's it. Wearing it makes me feel safer. It's very good and their customer service reps are helpful.

I went to the hospital last March and evidently, the ambulance people took my Philips Lifeline off of my neck and lost it. So I had to order a new one when I got out of the hospital two months later. My daughter-in-law installed it but it didn't work. If the Lifeline works, then my phone doesn't work. Then if my phone works, the Lifeline doesn't work. I called them up and told them about that but they told me that there was nothing they could do about it. They don't send people out to find out whether it is installed right or not. That's ridiculous. It was horrible dealing with them. I used to have a Lifeline. It was connected to my hospital and I would call them when I had a problem and they would send out someone, a volunteer that knew what he was doing, to help me. I'm 88 years old and I don't have a life alert so that's scary.

I wear my Philips Lifeline all the time and sometimes, it gets pressed on but I get contacted right away and I tell them I'm okay, and then it is reset. It's not uncomfortable at all. I've got everything on the plus side. It has been taking care of me and I'm very satisfied with it.

The lady that I live with, who’s a practical nurse, decided that because I'm in my high 80's I should have a medical alert device. My Philips device works okay. When we set it up, there didn’t seem to be any issues with it, and there still are not. It sits there next to the telephone. And if there’s a problem, it’ll jump into use. I accidentally disconnected it once and that had to be rectified. It was taken care of rather quickly. I have a good feeling that if I’m alone and get in trouble, I can take care of it. In other words, the feeling that I can do something about it, even if I’m alone here in the house, is probably its best feature.

I had quite a lot of medical emergencies in the previous year before this past December. I wanted to be sure that I was covered because sometimes I couldn’t even get off the floor to reach the telephone in the same room as me. I leave the Philips Lifeline on 24 hours, 7 days a week and I feel protected when I have a shower or when I’m sleeping. I am thrilled to have it. It’s stretchy and it’s not easily set off. I’m not technologically very good, which is why I’m so glad that your device is so satisfactory. The reps have been immediately on it whenever I bump into the button on the side of the unit. It’s instantaneous. It's perfect and I have recommended it to friends.

I fell and broke my hip and I was by myself. I had been thinking about getting Philips Lifeline for a long time so when I got back, I got it. I started out with just a regular one but I'd walk a lot so I upgraded it. Their reps were very good. I tested the device when I broke my other hip in March and everybody was wonderful. It didn't take them long and they got everybody out. It was great. But now I’ve been having some trouble with it and I don’t know if it’s working or not.

My sister and I lived together and she began to fall a lot, so we got a Philips Lifeline device. While we were at it, we got one for me, too. Now she’s moved out and I still have it. I’d like to get rid of it ‘cause I’m sick of paying for it but I figure I better hang on to it. I’m 82 and although I’m in fine health, you never know when something might happen.

We feel good about my mother's Philips Lifeline. It makes us feel more comfortable and I think she feels that way too. The reps have been very responsive in every situation. They seemed to care and have been very polite and respectful. So it's been a good experience. My brother owns a home healthcare business and when we were looking for a medical alert device, this is the one they recommended. That’s why we went with it. We knew he was in a place to be able to make a good recommendation and we would recommend it too. We've been happy with it.

When I pushed the button, Philips did send out the medical team. They were here right away but they had a problem getting in the house because I’m here by myself and I keep my doors locked. I have a code to open my garage door on the outside and I had to keep yelling the code to the guy so they could come in. Although I had the gentlest fall in my kitchen, when they took me to the hospital, both of my legs were broken. So I was in a nursing home for a couple of months because I couldn’t go to the bathroom or stand up. But since then, everything has been fine.

My daughter hooked the new Philips Lifeline machine up for me. It was like the old one. I wear it around my neck and it does fine. Overall, it is doing great.

Philips was given to me as a gift and I need it since I’m living alone and I’m 96 years old. I know how to use it and I’m very satisfied with it.

My mother is 90 and she has the Philips necklace. It would be able to tell if she fell and it alerts you immediately. There is a much better sense of security for her. She’s safer so I’m more reassured. We might have had to push the device a couple of times. It was also easy for me if something was happening and I was there. I would just push it.

I got my Philips Lifeline after I had a TIA October of 2019 and have been pretty sick ever since. It was recommended by my medical insurance carrier. I didn't know it was gonna cost me $150 out of pocket for the device, though. It's a strain on my budget, but it's a necessity right now. I also just got out of the hospital again. I feel very secure having it and I'm thankful I have it.

When John has his Philips Lifeline, I feel like I don’t have to keep checking on him and that if something happens, they will know it. We got it for him because he could fall. He has a heart monitor, but it was decided that he had to put on a medical alert device as well. And at the time that we purchased it, I was working away from home and if he fell, he could need help. The device also picks up inside the house if he's outside and he falls there. I know that because he had fallen before outside and Philips Lifeline's rep was supposed to send an ambulance, but he was able to tell them that he was okay. All in all, the device has been a big relief on me and John feels comfortable with it, too. Aside from that, every time we call to check the machine, they are always very responsive.

When I got my Philips Lifeline, I was having mobility problems and I was afraid of falling. Since then, I've gotten worse and gotten more injured. Now I'm exclusively bedbound. So far, I've used the device several times. Philips' response is almost instantaneous. The transfer to the local 911 has been very quick too.

I used the Philips Lifeline when I had a stroke, when I couldn't get up off the bathroom floor, and when my hip became dislocated after I had my surgery. And I check in to make sure it's working correctly. They're very responsive and I've had wonderful response from the people who called back on the service. It's a lifesaver.

Old age led me to getting a medical alert device. I feel secure and comfortable having the Philips Lifeline. It doesn't bother me at all wearing it day-to-day.

The few times that the alarm contacted somebody, it took over a minute before I had a chance to talk to somebody at Philips Lifeline. I would have thought that there should be immediate contact. They could do faster response, but other than that, there's no problem with the person once I talk to them. I recommended Philips to my sister-in-law who fell recently and had a problem. I have a dear friend who has a pacemaker and a defibrillator and I believe that the Lifeline does not work for a person like that. It would have set off the pacemaker or the defibrillator.