Lifeline

I have had Lifeline for over 8 years and haven't had any issues. But I turned 65 in May 2021 and was notified in October that my Lifeline service would end in January 2022. I am not sure why this is happening, but it is.

I've had it Lifeline for a lot of years. I wear it around my neck and at night, I pin the string to my pajama top to keep it from going from side to side. In the daytime, I don't pin it to my clothes, but I keep the Lifeline underneath the top that I'm wearing. Then it doesn't bounce around so much. If you lean over anything, it hangs down as long as it is and the string does get so that it loses where you push it. It's longer than where you have set it as it gets older. You have to push it back once in a while. When I've needed it, I have pushed it. Lifeline has called in to see if I needed help and I've been able to tell them that I was fine. I appreciate them checking in because it could very easily be that I was down, couldn't say anything and get up. Lifeline has been wonderful and I'm very satisfied with it. I've told anybody who's asked me about it to get Philips Lifeline.

We've had Philips Lifeline for years for my mother-in-law. We were updating trying to get an online account to work. It had never been set up. They kept wanting to send a code to sign up to her home phone, which wouldn't work. But, we got it straightened out. The device is helpful and reassuring that she's got it when we're not at home. She has used it in the past when she was living on her own. An ambulance came and helped her. Their team has been fine and everything's been good. We appreciate it.

We both have Lifeline and I feel safer when Joe has it on. It doesn't go a long way though.

Sally, the person who wears the device, is comfortable and she doesn't even notice it. She fell down once and nobody was around to help her get up. She used it and the paramedics came here and picked her up. Since Sally got the device, we're a lot more comfortable and relaxed when we're not here.

My roommate set up the device and she had a lot of problems, but it worked out. When the device went off when nothing was wrong, I just got in the room and told them it was a false alarm. I'm losing my service and I'm not happy with the situation, but it's not Philips Lifeline's problem. My insurance company, Humana, decided to cut the service short. It was very good while it lasted and I would recommend Lifeline.

Philips is right there if I have a problem. If anyone is interested, I tell them about Philips.

I like Lifeline very much. I feel so comfortable without having to worry if I fall. I wish the price was a little lower a month but otherwise, I'm happy with it. One time, I fell in the snow and I couldn't get up. The guy came on and wanted to know if I was okay. If I needed help, I would have had them get help for me. They're really fast to get a hold of me to get help.

Sometimes, when I accidentally beep my beeper, and it's an accident, the reps are like, "This is a job. I have to do it as fast as possible." Instead of being caring and accepting my apology, they're not very human and they're not very caring. But then sometimes they are. When I fell, they got the ambulance here in 15 minutes. I was very appreciative of that. Lifeline makes me feel very secure because I know I won't be alone. Once, I fell, I did not have my beeper on me, and it was really scary. I had to call a friend and she helped me.

I'm prone to falling and I've had to use Lifeline a few times. They get somebody out to get me up. If I wasn't hurt, they would just call my son.

I called Philips Lifeline a month ago to let them know that this is the original one and it's getting old and should be updated. They said they were gonna do that. I was gonna get another one, but I haven't heard from them. I've had the device for 30 years now. I have it hanging around my neck, and I go about my business. I don't think of it at all, and it's there when I need it. If I change it though, I would prefer something on my arm so that it's not in my food. When I sit down to eat or I'm cooking, this is definitely in my way. Other than that, it's a wonderful thing because of the fact that the people that represent it are here instantly. I have very faithful people that come and I have them pick me up, because I can't get up. Last week, I slid off the walker and once I'm on the floor, I'm on it until somebody helps me get up. They were there, we laughed and talked, then they left.

I've had very good service and I appreciate having the Lifeline. I have it on all the time and I've gotten used to it. When I take a shower, then that's the only time I take it off. I keep the device on when I go to bed so that if I fell or something happened to me, I have that security of at least letting somebody know. I can get help if I need it.

I've used Lifeline a couple of times and the last time was in May of this year. I was having issues with lightheadedness and dizziness and I had a bad one very early in the morning and pushed the button. The reps responded quite quickly. I have the device anytime I’m in the house and the only time I don’t have it on is if I’m in the shower. It’s supposed to be waterproof but I've never tried it.

My medical alert device is on every day and I don't think about it. I even wear it in the shower. It's always with me and I feel very comfortable knowing I have it. When I had an emergency, they responded quickly. They had to call my son and he was here immediately.

Philips Lifeline is good and I would recommend it. It's a great thing, as long as my mom was mostly homebound because it's not going to register if she went to, say, Target or Kroger. However, my mom's Lifeline has been offline for a while and the reset button just blinks all the time. My mom is very seldom by herself right now, but prior to leading up to this, the device brought us great comfort. Several times I got calls from the company that said it wasn't registering. I was able to come over and see what the problem was. My sister called and we were supposed to receive a new monitor, but we haven't yet.

I like Lifeline. Once, I had to contact them and they had to call my husband.

I've used my medical alert device three times. I fell and it went off automatically then, which I was proud of. Philips Lifeline was able to get me help quickly too. The string around my neck could be a little longer though. Sometimes that string pinches me around the back. Other than that, I won't go around without my medical alert device. I'm very dependent on it now because it worked for me a couple of times. Also, I thought it was about time for it to be recharged again. I thought, "Well, it's gonna go off during the night," but it didn't.

Having the medical alert device is always helpful and it's very good for seniors. However, I'm on Social Security so I can't afford it and my insurance company is taking it away from us at the end of the year. I'm 94 and healthy, but I never know when I going to trip or fall. I haven't had much experience with the device, but it gives me peace of mind that there's someone there to help me.

The reps are wonderful and they answer right away. The only thing is the device only works in my apartment. I also had the necklace at one time, and I don't want it. I slept with it and all these firemen came, but I didn't need them. The other thing is, as I lean forward, the thing goes forward. If I lean over the sink, it's hanging in the sink. It doesn't remain stable against my chest.

The device is easy to wear and it's nice to know that if I fall and can't get up, I can push the button on my wrist and get help.

Margie, my mother-in-law, has more confidence in herself since having the device from Lifeline. She knows that she has to wear it at all times and have it beside her bed. When she goes outside, she knows she can't go very far because the device will sit there and not work. So, she knows her limits and it keeps her where she should be to where we can keep an eye on her. I love the device and I would recommend it 100% because it's the best of the likes that we've seen and works with mom well.

My experience with Lifeline is wonderful and I recommend it to anybody. I have a terrible problem with my balance and I have bad knees. If I fall on the floor, I can't get up and that has happened to me four times in the last three months. I have no problem with the service I get from them. They have the numbers of both my daughters to call. One lives next door and the other one lives a half-mile down the same road, and we're in the country. One daughter works at Lowe's and so she works all hours. Some days, she goes in at 6:30 and the next day, she goes in at 11:00 and works till 10:00. So, I never know what her hours are going to be up until when she tells me what days she can be off the next week because she never gets Saturday and Sunday. My other daughter works for the Feds and the courts. So, she's home in the evening and on the weekends but sometimes, it doesn't always work out that way.

I chose Lifeline because I called several places and I got the best response from them, as far as just talking to them. Whoever I talked to on the phone sounded the best of anyone I talked to. When I was ready to sign up, they just seem to do the best job of putting themselves across. There was one of them, very high-rated ones that I see in the magazine, but they were pushy. They called and I told them I already had somebody. They wanted to know who I chose. And when I told them Philips Lifeline, they just hung up.

If you're by yourself, you should have one. Before I got mine, I fell twice outside at different times. And one time, I was out there two and a half hours, and the other time an hour and a half until somebody came home and missed me. So if I would have had the alarm, I could have had them call a neighbor. Lifeline makes me feel safer because I'm by myself quite a bit, so I can just push the button. And we've done it by mistake a few times and they answer very fast. I could use a clean cord. I know it can get wet, but I'm wondering if I'm supposed to just stick it in water to wash it. I will now just try and keep the button out of the water.

My device is a necklace and I wear it through my jersey all the time. When I take it off my jersey, sometimes the things clip on the floor. So Lifeline calls me, wanting to know if I'm okay. It’s a little bit annoying. But they're okay.

In just a few minutes, Lifeline's reps would answer and I haven't had any problems whatsoever with the device. I would like to have the wristband but I have the pendant. So, I'd just keep that. I am satisfied with it.

I fell the other day and my Lifeline came on automatically. They wanted to know if I was okay and if I wanted an ambulance. They were really nice. They also called my cousins and told them. Other than that, the device gets a little tight around my neck at times because I wear it out so much, day and night, until the mark gets a little bit heavy around my neck. But it's okay. I don't like it being lighter.

I've used Lifeline and got some help to get me off the ground. I live about 10 miles out and they came pretty quickly.

If senior citizens don't have Lifeline, they ought to have their head examined. Because I depend on mine. I got it around my neck and I know if I'm in trouble, all I have to do is push the button. I also wear it to bed. The only thing I wish, money-wise, is for my device to be on all the time. Mine only works here and for so many feet out on the road, to get in the car, and then it's done. Other than that, I'm very satisfied with it.

I’ve used Lifeline once a couple of weeks ago when I accidentally hit my foot against something on the floor. I didn’t like the way the device calls in and you have to wait till for somebody to answer for so long. Then, it seems like when somebody answers, they have to go talk to you for so many different questions. At the time, I tried to tell them I needed an ambulance right away and the rep was asking me this and that, which to me was a waste my time. It seems like the service is not as quick as I would’ve thought. I’ve done 911 once before and it’s different the way Lifeline does things.