Lifeline Reviews

I live alone and had fallen and broke my hip so I got a life alert. I'm very satisfied with Philips lifeline and I feel safer with it because I take my time and know I have it on hand if I should need it. Once in a while it would go off accidentally when I didn't realize I had pushed it and whoever answered the phone was very nice. However, I'm a little allergic to a certain material so the neck part bothers me so I usually put the Lifeline necklace in the pocket of my pants or my jacket side.

Our mom is 92 and she lives alone. She has some good days and bad days. She fell a couple of times and the doctor recommended Philips Lifeline. We thought it will be a good idea and it's her first medical alert device. We used it one time and it worked really well. Everything was taken care of in a timely manner. I'm very impressed and I’m glad we got it for her. When the button is pushed, Philips calls our mom first to make sure she's okay. She accidentally pushed the button twice and she told us that a lady came on the thing and asked if she was okay. They call me too whenever she pushes the button.

I have the medical alert from Philips Lifeline but I have not received any call. They used to give me a call and see if I needed anything, but they haven’t called in three months. I’m paying the bill, but I’m not getting any service and I don't know who I would get if I pressed the button. Overall I would not get Lifeline again. I don’t know what I'm paying for and I would like to have my money back for five months.

I'm very satisfied with my Philips Lifeline. I don't wear it very often but I keep it ready. I have macular degeneration and I’ll be 100 years old in a few months. I live alone in my home and my family wants me to go with them but I like it here. It’s very comforting to have Philips Lifeline. If I need them, I just call them and they are here. I pressed the button by mistake once and the girl on the other end was very nice.

I had colon cancer and had surgery, and the nursing home advised me to get a medical alert device and I've had Philips ever since. Their reps are friendly, but every time I went to the hospital I had problems with the ambulance drivers because I have to use my rollator all the time. Some of the drivers want to take it so I had one of the ladies in the rehab department make a letter and I have to carry the letter all the time. The reps also never call me anymore about my Lifeline. They used to call me once a month to see how I was doing and if I needed help, but they never did again. Their device didn’t work early this year and I had another box, and then I had to get another bracelet for it. It’s okay now and everything is fine. I have it on my right arm and it's pretty comfortable to wear.

My son and his wife told me, because I turned 90, that I should have some device to alert somebody. However, both of my children and relatives are on the East Coast, while I’m here in the Mid-West Coast. I have neighbors who are kind and understanding and we’ve talked briefly about this, but most of these neighbors have nearby relatives in the area or in the state of Minnesota, while I don’t. And I felt I don’t need the device. If I drop dead in the middle of wherever, then so be it. The end has come. My life has been complete, and I don’t need to have people get upset because I'm no longer alive. I have a very healthy attitude and proudly, I am a very vigorous, youthful 90-year-old because ever since the age of 60, I have been active.

I went to the bathroom and I have artificial hips and one dislocated just as I sat down on the toilet, and I wasn’t found for 17 hours. The police finally broke in and I never wanted to be without a medical alert device ever again. The girl that came out and hooked up my Philips Lifeline for me was very nice and it all worked out beautifully afterwards. It’s a little bit heavy but it’s worked every time I've needed them and more.

I needed a medical alert device because I have been falling. With Philips Lifeline, I have less worries. It is easy to use and comfortable to wear. My experience with their reps has been very good, too. They are helpful.

My brother from St. Louis was visiting here and he picked out Philips Lifeline for me because I kept falling and had to go to the doctor for several injuries. I definitely feel confident having Philips Lifeline. I can now go about doing many things.

My son and his wife got Philips Lifeline for me and I'm proud of it. I’m 96 and a half and I can’t walk. I have a broken leg in a cast and I'm in a bad shape. I enjoy having Philips Lifeline and I’ve used it a few times. It really comes in handy and I'm satisfied with it.

A few years ago I had a TIA stroke. I was alone and my husband was on the road. He was gone a lot during the week for four or five days. Whenever I'm alone and I have to go to bed at night, Philips Lifeline gives me a really secure feeling. Also, if I fall in the shower, I have it right there where I can reach it. I wear the device all the time as a necklace. It is easy to wear and the button is as easy to push. Wearing the device is comfortable. I don’t even feel it. Their team was not as quick to answer now as they were in the beginning, though. I had one of these when I lived in Paris, Illinois. My machine went off every time and I was called for tests, but Philips doesn’t do that so I just do the testing on my own. It would be better if they request me to call in or push the button once a month.

I like Philips Lifeline very much. The device works great. I’m by myself and I use a cane because I don’t walk really good. And I've got two kinds of heart problems. I've had to use the device a couple of times. A couple of times my lights have flickered and everything goes off in my apartment, then they come on because it's telling them that something's wrong. But the company's response was very fast and their people were very nice and polite about it. The device makes me feel safer and makes my kids more at ease, too. I even have it by the bed at night. I’m very happy with my experience with them so far.

My daughter was the cause I got a Philips Lifeline because I live by myself. Also, the doctor had told them to get me one anyway. I wear the help button around my neck and it's very comfortable. My mailbox is two blocks away so I wear it when I walk to the mailbox. I also wear it around the house, when I go to put my garbage out, and then I have to tuck it into my sweater or blouse when I'm cooking.

My aunt is diabetic. She's not doing too good right now and can barely walk. She has Philips Lifeline and though we never had to use it, we have fewer worries knowing she has it. She keeps it around her neck and she's comfortable with it. It’s good to have and I’d recommend Philips Lifeline to a friend.

I have more confidence having Philips Lifeline which my daughter decided to get for me because I live alone. I like it being here with me either outside or inside and I wear it as a necklace all the time. I have recommended it to my sister-in-law and she's got one now.

My daughter arranged to have my Philips Lifeline when I got back from the hospital in April. She said it was recommended by Grace Cottage Hospital. I was very sick and went to the hospital on my birthday. I was up there eight days and I had to have three units of blood put in. They sent me over to Grace Cottage Hospital for 10 days, and then they told my daughter that I could come home but I was not to be left alone. My daughter stayed for a while. She's a registered nurse and still working in a hospital. For six weeks, I was never left alone. Different people took turns coming along.

I fell and broke my tail bone. Before that, I tripped over a dog. And I fell and broke my hip. So I have the Philips Lifeline as my medical alert device and it goes around my neck and I keep it there. I put it in the back at night when I go to bed and leave it in the front during the day. I like it so far and I have no problem ‘cause I've fallen a couple of times since then and they come to pick me up. All I have to do is push the button, they answer immediately and they tell me they will get me help and I just wait for it. They're very thoughtful and on the ball.

Everything has been wonderful with our experience with Philips Lifeline. My mother was not getting a lot of exercise and she was getting sedentary so her muscles were failing on her. She was falling down and she took a good fall so after that, we decided that she needed Philips ‘cause she still wanted to stay in her home, so that was the next step to keep her safe.

I'm getting old and falling but with the Philips Lifeline device, I know I'm safer and that I've got someone right there ready to come when I needed them. I wear it around my neck which is very comfortable. I had used it the other night. I fell backwards where I'm flat on my back and couldn't get up. I told them to call my daughter first because I didn't know exactly where the key was. Philips Lifeline called her and she sent them over. It took them a little longer than I expected it to be but the good part is that I wasn't hurt. The guy picked me up like it was nothing and they were very nice.

When I'm alone and something goes haywire, I like to have something push. Though I have pretty much full time care now so I don't really need Philips Lifeline, it's okay and it's there if I need it. However, sometimes I might be wearing it outside on my patio but the communicator of it is in the house. There was also one day when the telephones were all out and my phone was not working. Philips Lifeline immediately saw I was having a problem and called my son to tell him that but he told them "I don't think she's having a problem. She's sitting here having dinner right now." They were very nice but they were going beyond the bar to try to do anything. Other than that, it was fine because they were aware of the fact that my phone wasn't working. I'd recommend them.

When I lost my inner ear, my balance system, I was prompted to have a medical alert device with me. So I now have my Lifeline and when I remember to put it on, I know that if I don't have my phone next to me, I have something that I can depend on. Since I live alone, at least I have some way to communicate. I've never had to call the Lifeline team, but if I put the device down too fast or for some reason I hit it, they do come on right away.

I've had a stroke. My daughter used to work for Philips Lifeline and I end up with them. I feel more secure and if I need somebody, I know somebody will be there and it would be faster with it too. All I have to do is push the button. I wear the device around my neck and I never know that it's there.

I got the Philips Lifeline necklace because I live alone and I have trouble standing up and maintaining my balance. Though the only thing I did for years was just make a monthly test, I've been satisfied with it.

I'm getting older and I have balance issues and diabetes so I decided it was time to have some safety. I got the Philips Lifeline and the experience has been good enough. But the reps should have warned me that at some point they were going to call me automatically. The first time they called it was like "Oh my god, who's in the house?" Also, when I did the testing call, it seemed to take them a long time to pick up and that happened twice. They said call back and check and see if it happens again. I called back about 20 minutes later and it seemed fine. As long as it doesn't happen when I'm in an emergency that's fine, but if it does, that's not exactly comforting.

My daughter was worried about me living by myself so she set it up for me. She talked to the Lifeline team and as far as I know she's happy. We've tested it a few times and everything went through. I wear it around my neck and it fits in okay. I wear it when I go to the grocery store and I feel like I can touch the button if I see somebody coming after me in the parking lot. I also put it on when I'm out in the yard. Around the house, I wear it depending on how I feel but I'm careful, cautious as I can be. Sometimes I take it off because it tires my neck. I'll check into getting one that I can put on my wrist if it gets to be much of a problem.

My daughter got me the device. I was falling and wasn't able to get up. Since using Philips Lifeline I feel more independent. I wear it around my neck and it's pretty comfortable. It's also easy to use but I only use it if I have to.

I'm 80 years old and have fallen twice. I was able to get up but then I thought about the day I might fall and can't get up so I got a Philips Lifeline. I feel safe with it. The device is around my neck and I forget about it most of the time. The only time it gets on my nerves is when I'm going to sleep. But other than that, it's fine. I'm glad I have it and would recommend it.

My father was diagnosed with congestive heart failure. At first, Philips Lifeline kept him comfortable and he did well with medication. But now, he's at that point where he can't be by himself anymore. So I moved the lifeline over to my home and I communicated with customer service. Everything worked great. I feel safe with it being here at my home.

I've had my Philips Lifeline for three years now. I have the one that I wear around my neck. One time, my telephone was out and I accidentally rang the bell and next thing I knew, there were three guys at my door. When I opened the door, they said, “You’re all right!” I told them that my phone wasn't working. I never expected them to come that fast and I was glad they did.

I'm happy with Philips Lifeline. I wear the device as a necklace every day but at nights I take it off because I twist and turn at bed and am afraid it'll go off. I dropped it a couple of times taking my clothes off but other than that, it doesn't bother me

I fell and my kid said I needed to get an alert. The team of Philips is very good. It was spectacular when the fire department landed. I fell at my house and I hadn’t even called so I thought it was some miracle.

My husband died and I was left living here alone but with Philips Lifeline I feel a lot safer. They are very reliable. I talk to their staff from time to time. I accidentally make it go off when nothing really happened by setting it down the wrong way. They're very nice and they don't yell at me for doing it. I wear it around my neck during the day and I tuck it in my bra so it doesn't hang loose. I tried wearing it at night but it's loose when you roll over and I was rolling onto it making it go off. I have a friend who hangs it on the bedpost. But I would not remember to take it off the bedpost and take it with me to the bathroom where I most likely need it especially at night. The falls in the bathroom can be worse than anywhere else so I made these little pockets on the front of my pajamas and stick it in there. I even end up putting a safety pin holding the pocket tight in place which works fine.

I was falling and couldn't get up by myself, so I needed a medical alert device and my daughter got the Philips Lifeline for me. I usually wear it around my neck. I'd rather have one on my wrist, but it's okay. Being able to have it on me to press the button makes me feel good and safer. Sometimes I accidentally hit the alarm button and I talk to Philips Lifeline team and they are always nice.

Back in '75 I fell from the attic to the garage floor and broke my leg in seven places. Then later I had to have my knees done and then broke the other hip. Then I became a widow and I live alone and so it made sense to get Lifeline. I haven't had to call them for an emergency but I'm sure they'd be right here if I did. They've been real cordial to me. I do my monthly tests except this month and every once in a while it gets around. So I call back to say "sorry I missed" and they're always nice. And then down in Florida, I live in a condo when I'm down there. I lost my button. I called them and the lady I talked to was very nice. I had to pay for it, but they got it to me overnight. I don't know where it came from but it was at my door in the morning.

Everything seems to be good with Philips Lifeline. We've had no problem with it. Their team has been here and they’ve done what I’ve needed them to do. The help button also works alright and is easy to use.

My husband passed away and I'm out in the country. My kids loved me to have a medical alert service so we got one but the monitor was switched to Philips Lifeline. All of a sudden I got a different one. Nevertheless, I feel a little safer having it. I never had to use it yet and I hope I don't have to. I don't test every month like I'm supposed to which I should, but I've been satisfied lately with it when I do test. I use the wrist one. I don't like the looks of it but it's comfortable and very simple. I can push the middle part of it and the monitor comes on. It's convenient but I'd like that once I leave home I could use it, but I can't. I don't have the one wherein I can push when I'm out somewhere and I needed help. It's only at a certain radius of my home. I wish I had one that I could push outside of my home when I get my car and go. Overall, it was very good.

I've had my help button from Philips Lifeline for about two years. I wear it in a necklace. It's just a safety precaution. I know that if something happened, I have that button. My interactions with the sales team were nothing but pleasant.

My children got me the Philips Lifeline. When I had a stroke, there was somebody here. If they hadn't been here, I'm sure Philips Lifeline is what I'd used. I wear it all the time. It's a little long and if I don't pull it up, it can get in the sink if I reach over. It's adjustable in length. It's also very handy. I can take a shower with it which is nice. I think whoever invented it, done a little research 'cause it's very convenient.

I was living in Los Angeles and had a number of falls in the apartment. My daughter said that next time I fall I've got to get in touch with the Lifeline people and sign up with them. I have the necklace and it isn't too comfortable because it has those little plastic units that the cord goes through. Those little plastic things are sharp and unless I fiddle with the necklace, it hurts the neck.

My mother-in-law lives with us, so she’s not alone. She has Philips Lifeline and she never uses it. She has it on the necklace. When she’s accidentally pushed it, their team's response time was within 30 seconds and it was fairly good. It would be nice if the unit had a cover on it so that the cat couldn’t press the buttons because I've had to take and put it in a covered basket to keep the cat off.

I've had Philips Lifeline for a while now. I got it here in my bedroom and also got the wristband on it. I can pop them anytime I need it and then they will be over on my system. I'm glad I got it because I just started to use it not too long ago. My sister-in-law was with me and I was not doing well. So I told the lady on the phone that I needed to go to the hospital when she asked me and she got the ambulance out here. The response was quick and timely. Philips Lifeline is good and I'd recommend them to a friend.

I've had Philips Lifeline for at least two years now. I have the one which I wear around my wrist. It's convenient and easy to wear. I've also had good results when talking to their team. I'd recommend it to a friend.

After my husband passed away, my daughters thought it was necessary for me to have an alert device. I am 93 years old and living alone in a bi-level house. Though I do have a chair lift, my concern is just the general fear of falling. With the Philips Lifeline, it would know if I fall and I could get help. The team has always been very helpful when they have called to check on my monthly reception. They seemed to be knowledgeable. I feel very confident that any help that I may need will be answered promptly even when I'm here alone. We also have an excellent medic team here in our town and a wonderful police force that is very attentive. I also feel confident about the Lifeline. I wear the device around my neck all the time, night and day. It's comfortable and very convenient for me. I'm very satisfied with my experience with them.

I saw in an ad that it didn't matter if one were standing or fell down, the Philips Lifeline device would go ahead and call because of the proximity sensor on it. My mom has the device on the neck but she was out here for three months because she'd been sick and hadn't used the device for at least three months. It sat in there and lost connectivity. So we got a new fob last Tuesday and had it connected a week ago today. With the device, she's living on her own again right now.

My daughter was working at St. Mary's Hospital, and she told me to get Philips Lifeline, so I did. I've had it for a few years already, and my only problem is the cord is getting a little frayed. Additionally, I think I should be able to use it in a bigger range than just in my house. Because if I want to go outside for a walk or something, I can't use it. Otherwise, I have no problem. I would recommend it.

Philips Lifeline was in our neighborhood, and was being talked about, so we chose and had it ever since. I've got a new one but for some reason, the little string makes my neck itch, whereas the other one didn't. Nonetheless, I'm happy and Philips has been real good. I haven't had any issues till my phone went out, but they sent me a new one and everything is fine.

After my daughter looked into a couple of brands, Philips seemed appropriate for what I needed. I live alone and I go up and downstairs to do my laundry and people feel more secure that I have my Lifeline on. Having it gives them peace of mind. A little while ago, the light wasn’t showing us something and I called it in. It had become unplugged and I hadn’t even noticed that it was, but a very nice gentleman was very helpful and it took a very short time to know what was wrong. So far, everything has been going fine with it. I recommended it to a friend and she got one too!

My daughter in San Diego started me on Philips Lifeline. I don't have any trouble with it except if I lay on it in bed once in a while. I've set it off accidentally before. I just told their people that I'm sorry and that was it. I have no one here so it's wonderful to have the Philips Lifeline device.

My son got Philips Lifeline for me. I'm 97 years old and the only one that lives in this house. I have the device around my neck and another thing on my nightstand. Their people have been excellent. I've gotten very good care. I'd recommend Philips Lifeline.

My mother has been wearing the Philips Lifeline for four years now. She had a heart attack while I was asleep. She pushed the button and the reps called me. But, she fell twice last week and the device did not go off.

I’ve had Philips Lifeline for a long time and I got the one around my neck at first. Then I got a letter from them stating that I should not wear it to bed at night because it can wrap around and choke me. So I switched to the wrist one and I like it better. Thank goodness I haven’t had any falls since I started using the wrist one. I haven’t had any trouble with the Philips Lifeline team.

We got Lifeline for our father since August and he wears the bracelet. He's fine and comfortable with it. Every now and then I catch him taking it off, but other than that, he doesn't seem to think about it at all. He pushed the button accidentally one time as he was trying to put it on. Of course, the thing went off and we're home at the time so we all got involved. We were glad to see the immediate response and how it works.

One of my mom’s cousins literally died because she didn’t had a medical alert device. If she have had one, it would’ve saved her life. I got a Philips Lifeline device mainly for my mother, she's 96, and the device gives us a little bit more confidence. We've had it for years and I would recommend it.

My son calls me through the day and at night before he goes home to check if I'm all right. One time, I was telling him about some elderly lady who had a Philips Lifeline. She said she wouldn’t be without it and that it saved her life several times. My son got me one as well and it has saved my life too since I’ve gotten it as I don’t know when I might fall and get hurt being that I'm by myself day and night.

I've owned the Lifeline since 2012 through Gold Medallion. I have the bracelet and I don't ever take it off. The only thing I don't like about it is that the band gets dirty. It's been a couple of months ago when the company changed over to Philips. I called them about something the first time I got a bill and I asked the lady if I could possibly get another band and she said, "No. It all came together." She wanted to know how long I've had it and I told her that I had been on it since 2012. She said they'll just send a new one with no charge, and they did. I've not had to use the device for an emergency of any kind, but I check it every now and then to make sure it's working. When I got the new one activated, I had to call and tell them what I was doing after I got through with the whole process, and they were very nice.

Had my Philips Lifeline necklace for two years. When I have inadvertently pressed the button of the device, they answered it but I told them I had no need for them. Their response time has been instantaneous. I recommend them to my friends.

I've been using Philips Lifeline for a month now. I'm in my backyard so much. I've got a huge yard, not so far, where I like to spend my life, and I got the medical alert because if I fall there, nobody could hear me holler. I feel better having it. I got the one with a string around my neck, but I should have had something different instead of just that string. So far, I'm satisfied with it and I'd recommend it to anybody that's my age and out doing the things I do.

I have a Philips Lifeline and when I had to use it, I was in such shock I didn't know I even had it around my neck. The neighbor had to come over and help. I'd recommend it to anybody that lives alone.

My daughter did a lot of research on Philips Lifeline, as I had said that would be something I thought I needed, and I received it as a Christmas gift. It's big compared to what I've seen on other people. I don't know if it's because of the kind of service I have, but I'm fine with it. Once, I was in a neighboring town and must have jarred it, then they came on and asked if everything was alright. I'm happy with it.

My mother-in-law has had the Lifeline service for 10+ years - it was originally "sold" and installed by a local agent (a hospital) and so the price every month is at a premium rate to (presumably) pay off the commissions that continue to be earned for half an hour's work 10+ years ago. The system has always required a landline (additional expense) and there has never been a call or a mailing outlining the more modern systems which also appear to be cheaper. The monthly cost is "conveniently" extracted from a bank account once a month (in advance).

I've been using my Philips Lifeline device for about seven years. It's comfortable and convenient to wear. Somebody told me about it so we got it and I've been pleased with it. I thank God I haven't needed to use it.

I wear the device on my neck, but it stopped on me and malfunctioned when I needed it one time. I had fallen and couldn’t get Lifeline so I had to pull one of the alarms in the apartment. But other than that, I'm satisfied.

My daughter heard about Philips Lifeline and wanted to get one. I've had it for about five years now and I wear the wristband. The unit is being checked monthly by the Philips team. However, I find the response time to be sometimes a bit slow.

I've been using the Philips Lifeline for five years now. Thank goodness, I have never needed to use it but it's there and I feel safer with it being there. It's convenient to wear. I don't have any qualm with it.

My dad is 92 years old and lives with me. We got Lifeline because my husband and I both work so in case he falls, there would be a way for someone to call and notify us. I've talked to the people at Lifeline occasionally whenever they put in a new battery to make sure it works. They were helpful and friendly. My dad is more independent now. It's been great. I'd recommend it to other people.

I had some falls and needed to have somebody that I could get a hold of quick because when I fall, I can't get up to call anybody so I got Philips Lifeline. My life is more safe, and secure knowing that should something happen, I'm taken care of. However, there was a time when the device kept reading out in French, I called their business number and they told me what to do to reset it back to English. They were extremely helpful. However, the device on the chain was not very convenient at all. I'd rather have the wrist one that I can pick up on an accidental fall, but I understand that they don't have it. If I can push the one along the neck, the alarm will go off by itself, but the wrist one won't. So if they had it, that would be a lot better, more convenient and easy to use instead of the one around the neck. But they need to get the program where that would detect the fall. Overall, it's a great reassurance.

I fell and broke my neck, my wife is in and out, and everybody is saying I should have a medical alert device, that it contacts her and then also the fire department. If I'm in the house by myself, Philips works well. It's like wearing a wrist watch, and I wear it all the time. I'd recommend Philips to a friend that needs it.

Philips Lifeline responds quickly and they're helpful. I could not ask for anything any better. I got a medical alert device as a precautionary action, and my doctor advised me to do it. I didn't have any bad problems, but I was by myself, I was 80 when I first did it, and I'm 96 years old now. I was relying on my cellphone, but I realized that I may not be able to pull it out if something happens. When I was by myself, Philips Lifeline were the ones that responded right away. But now that I'm in an independent living situation, I'm not sure how it works. I have the device around my neck and it gets in the way when I take a shower, but I understand that's when I need it so I use it anyway. The price is not bad, but every dollar counts so it would be good if they could bring the price down.

I can barely see enough to get around and I'm scared I’d stumble over something and fall. I got the Philips Lifeline and it’s wonderful. I use it a lot. With the device, I'm not scared and I know that if anything happens like if I fall, I have somebody right there. I had a heart attack too so I’m scared that maybe my heart will start giving me trouble and I can’t get up so I sleep with it. When I was outside and I fell, their reps were wonderful. They called the lady that takes care of me and she came right on it. Then also called back to see if I was all right. I wear it around my neck all the time, although I would like to have the one for the wrist as well. I’m thankful for Philips and I recommended it to my sister. She said the Philips reps were so sweet and she loves the device.

I had fallen several times in the past and the doctor had ordered me to get a medical alert device. The reps of Philips Lifeline have always been there even when I just test the machine. I always get somebody on there and they’re really good. I feel more comfortable now knowing the device is going to sense it if I fall. The only time I don’t wear it is when I go away from the house. The first night, I was afraid I was going to roll on it and set it off but I haven’t had any problems. So far, it's been a great experience.

It's been a good experience with Philips Lifeline. I had a stroke almost eight years ago so I got it and I feel more independent since having it. I've used it a couple of times and it's really good for me. Philips Lifeline provides good service.

I needed a medical alert device because I'm old and I live by myself, and I'm very satisfied with my Philips Lifeline. I feel safer having it and thankfully, I haven't had to use it. I punch the button every once in a while just to be sure it's working. I wear it in the house and sleep in it. I have a large yeard and I feel safer if something happens to me out in the yard because I live in a gated place. I want to upgrade it since if I'm way out in my yard, they can't hear me, but I don't want to pay anymore each month. Other than that, I have recommended it to my sister-in-law and she had to use it.

I have a heart problem and got a pacemaker and a defibrillator. My doctor ordered the Philips Lifeline device for me. With it, I can keep my own house and do my cleaning. I really would recommend Philips Lifeline as I never thought I'd need to have a pacemaker. I’m very satisfied with my experience with the company.

Lifeline is better than the device I had before. I like it and keep it around my neck all the time which is comfortable enough. I like to have it there so I'd know where it's at. Since using it, I feel better. I'm 94, and here at the house, I like going in the yard. Once I fell out there in the yard, so I touched the button and people were here in about four or five minutes.

I turned 89 last week and my knees do not work well, and if I would fall and be alone, I would be in trouble. I wear my Philips Lifeline all the time that I’m at home. It’s good only for about 800 feet from my house. If I were gonna be gone a lot by myself going shopping, I’d wanna get the kind that would cover me anywhere. When I’m home most of the time and still have my husband to go with me, I feel okay having it. I feel more secure, especially when my knees feel bad that day. My husband’s very hard of hearing and if I would yell for him, I wouldn’t get him even if he is in the next room. I’m glad that Philips is there.

Sometimes, I get dizzy and my heart rate gets really high so I have the Philips Lifeline device as a precaution. I like that when I call and check sometimes, their guys always answer really soon. Then if the device accidentally got hit sometimes, they still call and ask if I need help. Their team members are very helpful.

I'm 89 years old, still drive and feel active. I have a Philips Lifeline placed around my neck and I'm very satisfied with it. I get along fine with it plus the Philips Lifeline team is close by and ride on if they call me. There has been a tornado coming in our area and Philips Lifeline told me early to get out from where I’m staying. If I didn't, they would come in to hold me in for the rest of the time. Everything was good.

I had a TIA a little over two years ago. I previously had another medical alert service through Aurora Hospital before I got Philips Lifeline. I’m living in a nursing home and having Philips Lifeline is good especially being alone. I have homecare coming in for a couple of weeks and they all think that it’s good to have. It’s great, easy to use and a very good service. It makes a person more comfortable and I feel very secure.

I had a second stroke and it caused me to be unsteady on my feet. I was using a different medical alert device but it wasn't available for me to use when I moved to Iowa. I switched to Philips and whenever I needed them, they were there. I know that all I have to do is push that button and somebody will be here to help me with whatever it is that I need. And they’re here quickly as if I called 911. I'm very satisfied with Philips and I have recommended them to several people.

I have trouble getting around because I fell and broke my knee. At my age, I have a big fear of falling so I never take my Philips Lifeline device off. It's comfortable to wear. When I used it once, people were here much sooner than I expected them to be able to get here.

I love the Philips Lifeline but the help button is very inconvenient. It's like having a necklace that's not very pretty. It's not very comfortable but I live by myself and I'm on oxygen 24/7, so I accept it. Everybody needs one and the Lifeline has been great.

I go home for the summer in Indiana and I was alone a lot more there. I have another medical alert device that is wonderful and very inexpensive and it isn’t worth getting somebody to take or ship the equipment somewhere and so I continue paying for it in the summer. Then I have Philips Lifeline here in New Jersey. It costs about three times than what I have at home and I never use it. The only time I’ve used it is just to do the test. They aren’t also really fast on the draw. Sometimes it takes quite a while for them to answer or do anything about it.

I fainted one night and fell and hurt myself. We didn’t have any kind of alert system then, and it’s something my wife and I had been thinking about. So we both got Philips Lifeline, and not only do we have the thing that we wear and the alert box, we also have the lock box on our door so the key is available to whoever needs it.

Several months ago, someone from Philips Lifeline called to check the device and he failed to reset it. I was getting ready to head out at that time and after I had left the house, someone from the rescue squad came because the device had not shut off and a message was sent to them. Then someone called my daughter-in-law who was at work and had her come to my house because he wanted to get into the house to see if I was okay but I wasn’t there. All of that was ridiculous. But other than that, I've been satisfied with Philips Lifeline.

I have fallen before and I didn't get any help until one of my daughters came over. But that was a long time. I live by myself and because I would pass out, I got a Philips Lifeline. It gives me more security that if anything happens, I know I could get some help. The only problem I have is that occasionally, I set it off in the middle of the night and so the fire department has come a couple of times. Even so, everybody was very nice. Everything has been great and I do feel a little bit safer with it. It's been great for me and gives me some relief that I don't have to worry about. I would recommend it to some of my friends if they were interested.

I am an 80 year-old widow and I live alone. I have arthritis, had left hip replacement three times, had my right knee replaced, and I have a pin in the top of my left thigh and in the bottom of my left leg. So I am not stable. But I’m able to stay here by myself because whenever I need Philips, they’ve always been there. I’ve had to call them a couple of times I fell, although the first time, I fell on the back bedroom and they didn’t hear me, so they didn’t respond. But the other day when I fell, they heard me and they called me right away. They're nice people and they seem to be very reliable.

My children live out of town and since I live alone, they bought Philips Lifeline for me. It gives them peace of mind and I feel more secure with it, too. I have it on all the time. I actually fell into the bushes a few weeks ago and didn’t know if I broke anything, but took inventory and then crawled out of the bushes. I had the lifeline on, but I thought it’s embarrassing to think that they’re gonna call the emergency services and I was in the bushes. But I knew I could use it. Also, I set it off by accident one time and they called. They were very concerned and made sure I was all right. Even just by accident they were still thorough in their checking up on me. I’ve recommended Philips Lifeline to other people.

I had fallen a couple of times before and since I've had the Philips Lifeline, I just pushed the button and I've gotten care. I’m in a wheelchair since I've had a stroke and my left side is paralyzed, so the Lifeline helps me a lot.

I live alone in a house with steps in it and I walk with a cane. With all of that, a lifeline would help in case there was an emergency. I was with Life Alert and we had a misunderstanding. I found that my device wasn’t working. When I checked with them, I found that it was no longer in service and I wondered why. After I had been continuing to pay for a while, they realized that I was no longer using the service and they didn’t stop accepting the money. It’s been quite a bit of money for all the time in service, so I left them and went with Philips.

We need a medical alert device to help in alerting us if my husband falls. The Philips Lifeline help button has been comfortable and convenient. It's comforting to know that we have it in case we need it.

I almost fell about three times and one time, I fell with my great grandson in my arms. Thanks to my granddaughter, I have Philips Lifeline. She got it for me and I'm so glad I have it. I wear it around my neck all the time and it's pretty comfortable. I accidentally pushed the button once but their team was friendly to me. They are satisfactory.

I fall a lot and I broke everything I’ve got but one right foot, so I got a medical alert device. I feel safe here with Philips Lifeline when I'm by myself. I have one around my neck but I’d like to have one on my arm. I’ve had to have them out a couple of times and it’s so nice that everybody’s so friendly. It’s just a good feeling when I know that somebody’s near if I need them. They’re very sufficient.

I was living alone in my house that's why I got Philips Lifeline. I don't use it right now, but I feel more independent and worry less just by having it. It's easy and convenient to use. I have it around my walker all the time.

I’m living alone. I had a telephone and I paid an ambulance service every year. My friends told me that I needed a medical alert device and they talked to my son who went ahead and got the Philips Lifeline. It is working alright and I’d recommend it.

I live alone and my children were jumping up and down saying I've got to have a medical alert device. I got Philips Lifeline and I've been satisfied with it. I have no complaints. At first I thought I might have trouble plugging it in but my daughter was here to help me. So far, it's been good with Philips Lifeline.

My patient has been doing well with the Philips Lifeline. However, it has happened a few times that she mashed it accidentally. Her other caregiver was with her and it scared both of them when it went off at four o'clock in the morning. The team was on their way and if the other caregiver hadn't talked quick, they would send in the ambulance then. All in all, she's comfortable and satisfied with it. Every time she takes a shower, she wants me to take it and wash it, so it will be fresh.

I am 88 years old and have fallen a number of times. A medical alert is the easiest thing that, if I do fall, I can push the button and get some help. I wear my Philips Lifeline device like a necklace around my neck and don't take it off. I still make sure that my balance is good so it’s a safety situation. I’ve had no problem with their team and they're always very polite and nice when I check in with them once a month.

I fell down and ended up in a wheelchair. That's what led me to need a medical alert device. I use my Philips Lifeline medical alert device and it came in handy when I fell down a couple of times. My experience with the Philips Lifeline team has been good when I've had to use my alert device. I'm now getting around pretty good in a wheelchair and I'm walking with a walker a little bit. I only need my alert device when I get in and out of bed, and get to the bathroom. The only objection I have to my Philips Lifeline alert device is that it is limited on how far you could go out. It's good in the house, however, it wouldn't work when I went to the store because it can't go that far. But they have instruments that you can take just about any place.

I have several of my friends use a medical alert device. I also was alone a lot of the time and that I was a klutz, and probably fall one place or another so I got a Philips Lifeline. I also did increase the distance that it would have just this last month so that I have better coverage. We’ve been depending on it a lot and my children are very comfortable when they see that I have it on. Everybody who’s alone should have a Lifeline. It has been really good.

I live alone and needed a medical alert service. I’ve got a Philips Lifeline from Winter Haven Hospital. I don't have any trouble with it. I’m happy and it saved my life a couple of times. I called their team and they got here in time to help me. Everybody ought to have one if they live alone.

My daughter insisted that I have Philips Lifeline because I kept falling. Since using it, I feel very secure. I know that when I fall, I’ll have somebody here that will help me right away. I would recommend it to others.

My youngest daughter bought Philips Lifeline for me when I moved here in the apartment as she didn’t want me to be alone. It's easy to use, you just push that little button. I feel pretty lucky that I haven’t had to use it. I would recommend it.

I got a medical alert device from Philips Lifeline because of my medical problems and I was scared to use the phone. I've used it before because I’ve fallen a couple of times for medical reasons, but most of the time the police show up. Also, this device is a lot easier to use than the phone.

I needed a medical alert device because I fell a couple times. I got a Philips Lifeline and I'm satisfied with it. But the problem is, it's a little hard to push for me, as I have arthritis in my hands. However, I'll manage to do it, if I have to.

I have my Philips medical alert device on, and it's wonderful. It's easy and comfortable to wear, and it does a good job.

I'm 85 years old and I live alone. I figured that it would be a good idea to have something that I could use to call somebody if something happens. I had another medical alert service before but I have to call them. So I changed to Philips. If I would fall down and couldn't go to the phone or whatever, people from Philips would automatically come. I wear the device around my neck and I don't even know it's there most of the time. It doesn't bother me. The sales person said I could even use it in the shower.

My children insisted that I need a medical alert device so I got this Philips Lifeline. But for me, it's a nuisance. I'm doing well that I question why I have it but I do understand why. One time, it went off, and they contacted me. But I don't know how it went off. Then about a month ago, they called and I don't know whether that was a test or what. Other than that, I'm satisfied with what it's supposed to do.

I had my elderly mother and aunt living with me, so I originally ordered the Philips Lifeline for them so they would have access to a medical alert while I was working. They had both since passed away, but I decided to keep the service for myself. I live alone and I’m gonna be 70 in February so it seemed like a prudent thing to do. Most of our interactions were all just test calls, and those were certainly answered promptly. I’ve got a technical issue right now which makes the service not useable for me and I need to talk with Philips for that, but it’s primarily a telephone issue rather than a Philips issue. I'm perfectly satisfied with the service.

I have had problems with my diarrhea and others, which I am getting over, but I don’t know what to expect or what to ask for. I had fall trouble for about a week and I can’t be as active as I was once outside. I’m more or less putting a damper on things. But I’m going to the doctor on Friday at 11:30 and my son’s coming from Greeley to take me there. I really haven’t called Philips Lifeline much but I do know they’re very helpful.

Todd is quadriplegic and in a wheelchair, and with Philips Lifeline, he's more confident. As long as he knows it's in there, he can call for help if there's nobody in here. It's been excellent so far. However, the button is too deep and it's extremely hard for him to hit. He needs a button that sits up that he can tap to hit. If Philips had another kind that would sit up a little instead of down in the hole, it'd be better.

We needed a medical alert device because I'm getting older and there's a lady with me that I have to take care of. Her daughter recommended Philips Lifeline and the device is comfortable in that I don't pay attention to it. Also, their team has always been good as far as answering me. There was just one time when it took five to six minutes for them to answer.

I have medical problems and I haven't done well. I've had a stent put in and I also live alone, so my children feel better that I have a medical alert device. I used a different product when I lived in Maine and when I moved here, my children were concerned because I have stairs so they like me to have Lifeline. I have their device around my neck and it's comfortable that I don't even know I have it on. Anybody who lives alone and is elderly would benefit from Philips Lifeline.

There was a point that I fell and ended up in the hospital with an infection. When the doctor and my kids got together, the doctor said he won't discharge me unless I let them get me a Lifeline button. It's easy to use but I think it's a pain in the butt to wear. Also, the price went up again. I live on a set income, and then I got to pay up for this button. However, I'd recommend Philips Lifeline because when it went off accidentally a couple of times, they were right there trying to talk to me and ask if I'd fallen.

The only time I've used my Philips Lifeline device was one midnight when I felt funny as I hadn't taken my night medicines. I was off-balanced, stepped off of the steps and fell on the floor. I'd left my device hanging in the shower, so I had to crawl in there and get it. My heart was racing and I'm sweating. When I pushed the button, I couldn't hear them very well. So I stumbled somewhere where I could hear them, sat down and told them what I needed. They asked me if I wanted them to call an ambulance for me which they did.

Philips Lifeline is wonderful to have. I have a heart problem and the Lifeline gives me peace of mind. I have that button I can wear around my neck and I feel safer. I'm glad I got it.

I'm diabetic, suffer from hypertension, and can hardly use my right arm. I also had congestive heart failure and had to have a pacemaker so my doctor ordered medical alert devices for me. The two I had before both played out. He told me he'd order me another one that showed my heart rate jumping but never did, so I had to call somebody else for my Philips Lifeline device. Now, it has been off and I don't know what's wrong with it. I press the button and it won't even come on. But aside from that, I'm very satisfied with my Philips Lifeline. It's good I have it because most of the time I'd be by myself. If I needed some help, their team can call my sister or my daughter to tell them to come and see me or either call the ambulance.

I have an elderly mother (90 yo) who has Alzheimer's. She lived in an independent senior apartment. She started having frequent falls. I ordered Philips Lifeline to keep her safe until we placed her in assisted living. The service representatives were friendly and pleasant, but we weren't told all the facts. First, because of my mother's Alzheimer's, this wasn't a good choice. She didn't understand that she should push the button when she fell. We purchased the autosensor to detect falls. None of her 8 falls were picked up.

My wife was having a hard time walking and she was falling. I was working at that time too. We have the Philips Lifeline and we had a problem at one point where my wife fell down the front steps and it didn't register. It was a pretty significant fall and I had to take her to the emergency room. She gashed her chin pretty badly. They came out and checked the equipment and replaced a couple of items. They replaced her pendant that she wears around her neck and they also had me to replace the base station. It seems to be fine now. Except that one incident, I've been happy with Philips Lifeline so far.

My experience with Philips Lifeline has been the best because I haven't had any complaints. I wear it on my wrist and I don’t even know it’s there. Recently, I had a very bad experience and I realized I didn’t even use it. I woke up and I didn’t know where or who I was, or anything else. I turned to the telephone calling my different friends and I couldn’t reach everybody. But by the time I did, I had a helper and she took care of everything for me. Then later, somebody asked me why I didn't use my Lifeline and I said it didn't occur to me.

I've had my Philips Lifeline for quite a few years. I'm blind and I live alone, so that's the main reason my son wanted me to have that. Everybody else in my family knows I have it. I have the thing that goes on where I rest and I just have to push the button when I need help. It's a hospital that comes on for the Lifeline. I press their button and it takes a few minutes before anybody comes on. They don't come right on as soon as I push the button. Sometimes I think if some person is having a heart attack, they'd probably be dying before the help got there. But it's better than nothing.

I can't walk and am in a wheelchair. Before, I was able to walk all of over outside and inside. Now I'm just sitting. I was going to be falling and Philips Lifeline gives me more than peace of mind.

I needed a medical alert device because I have problem walking. I always have Philips Lifeline around my neck.

I got sick one time so my sister told me I should get the alarm. Now that I have Philips Lifeline, I like that I got their service when I need it by pressing the button. One time, they responded beautifully. On the other hand, they've been calling very early in the morning or late at night to check. They could do a different time because it wakes me up sometimes. They were polite but that worried me a little bit.

I'm 91 years old. I have trouble getting up and down and I walk on a walker. So, I have to make sure I have the Philips Lifeline with me ‘cause I've had several falls, and they've been there when I've fallen. I pin the device to me and I don't go anywhere without it.

Philips Lifeline has been helpful when my aunt's fallen down, but luckily we haven't had to use it too much lately. We previously used another medical alert device and when we moved into a retirement community, we disconnected that and then we found out later we needed it even though we were in a facility because sometimes nobody was in the room with her. Now, she wears her Philips around her neck all the time. When she's called them, the reps have always replied in a quick manner and contacted the front desk here and me at home, so it's been working very well. I'd definitely recommend it.

I’m 95 and I have fallen about four times in the past year. I had fallen getting out of the bathtub before and my daughter and son said I have to get a medical alert and so my daughter talked to the doctor and we got Philips Lifeline. One time, I didn't know that I pushed it as I was getting ready for bed and so, I had a couple of policemen here who checked on me. They came in and I showed them where the main thing is in the bedroom, and I was in the kitchen and I didn’t know that I set it off. I thought my refrigerator wasn’t working and it’s making a noise. I don’t hear well and I have a hearing aid but I just didn’t have it in that time.

I really like my Philips Lifeline medical alert device. I feel great with it. It helps to know that if something happens to me, I can always push my button and someone will be here to help me. I enjoy being with Philips Lifeline. When I had to contact them for some stuff, they attended to me immediately.

I'm 100 years old and although I do have caregivers come three times a week, I still live alone. I got a Philips Lifeline to make sure that I am able to keep in touch with someone. I don't get around very much and I can't walk alone on the streets anymore. Not even to get to the landline to call anybody, so I gotta have someone with me. The help button is easy to use and I have it right next to me. I like it very much and I'm glad I have it.

I haven't had any problems since I've started using Philips Lifeline, and I would recommend them.

I'm getting old so I decided to get a Philips Lifeline and so far, it has been wonderful. I wear it as a necklace and never notice it. One time, I fell down and I got really dizzy. I called them and they sent the ambulance right away. They got here, but I don't remember that they came. They called my daughter and they took me to the hospital. It was so effortless and smooth. They really helped. They took me to the hospital several times. Ever since I had a stroke nine years ago, my daughter has been very concerned and she doesn't live too far. Now that I got Philips Lifeline, she loves it as much as I do.

Sometimes I lose my balance and fall, so I have a medical alert device and I also have a walker. I wear my Philips Lifeline around my neck and so far, I haven't had to use it.

I've had the Philips Lifeline medical alert service for several years. Since I'm a widow and 86 years old, my children thought that I needed it in case I would fall or need help. I don't drive, but I'm still active. I wear the alert device all the time. The only time I take it off is when I'm going to be gone from home for some time since it just works here at home. I feel safer with this alert device. If somebody would break in or if I would fall, I could push the button. But so far, so good. I have recommended Philips Lifeline to different people.

I'm doing fine with the Philips Lifeline device, which I have around my neck.

I have Parkinson’s, and one night I was stooping and I hit the floor gently. I couldn’t get up and I was up all night long. I live in a 55-condo building and this is very soundproofed because I kept hollering and I couldn’t get to the telephone. In the morning when the neighbor was going to work, I asked her to help me. She knew where my key was and she came in, and she was afraid to pick me up because she thought I would be injured. I told my daughter about it and she said I was gonna have something where I could get a couple of names in the building for them to call and the ambulance men could come and help me up. I've used my Philips Lifeline two to three times and it's been very good. However, it’s a little expensive and I would tell others to look for bargains. In the beginning I had the white cord one which cost my daughter more, and I found out I could get it cheaper.

I wear the Philips Lifeline device around my neck and it fits very nicely into my lifestyle. I don't have any problems with it.

Throughout the years, I've had a lot of medical problems which are only getting worse and right now, I'm not doing very well with my balance. I'm home alone all the time, but the Philips Lifeline device makes me feel secure. I'd definitely recommend it.

I fell and fractured my hip so my daughter ordered the Philips Lifeline device for me. Now, I wear it all the time, and it's reassuring to know that if I had a problem, I can get some help with it. Sometimes it gets in my way, but I still feel comfortable with it.

We are a small public library and the Philips Lifeline device is our security system. That’s what we use because we often work alone and we’re not in a business zone where there are other businesses around us that might hear that we're in distress. Their reps were very good. There was a time when I pushed the button and it so happened that my phone was on my desk which is a little bit away from the station. And they couldn’t get the information for me so I’ve learned to take care of that. But at all times it was due to a patron being threatening and aggressive towards me. So far, they’ve always been helpful if there’s a problem. Sometimes if we don’t test the button, they will call and give us a reminder and if we haven’t done it, then they contact us by mail.

The reps of Philips Lifeline were very helpful and fast when I fell down in the hallway one time. Having it gave me much more confidence and I’m very satisfied with it.

I was falling and got a medical alert device from a local company in our town. Then for some reason they turned it over to Philips a few months ago. We had no warning about it but I'm glad somebody took over the company. I was a little upset at first because we are so far away in Southern California and they're in Massachusetts. That seemed kind of weird because we had the local people right here. But everybody claimed that these guys are all connected by phone. Also, it doesn't matter where it is. It just matters how good they are at getting that ambulance. I haven't had to have an ambulance lately so I don't know how they are in a real situation. But so far, everything's been pretty good. It's probably mostly me getting adjusted to them being so far away.

My experience with Philips Lifeline has been very satisfactory. I'm a quadriplegic and my Lifeline is right on my wheelchair, so it's there if I need it. Their reps were very pleasant and helpful.

I fell last year which was the only time I used the Philips Lifeline device. It was terrible and I couldn't move. The men had to get me out of the bathroom around a piece of furniture and out of the room which was very difficult, but they came quickly and I went to the hospital.

I can’t see, and I got a Philips Lifeline in case there is some problem. I wear my Help button around my neck when I'm not at my parents' house. It’s very comfortable, and it's easy to press. I like it a lot and I feel more independent since I've used it. I haven’t had to call anybody for an emergency, but I've always called to check my Lifeline. I haven’t had any odd person. I got Tom and Kline and they answer fine. It took a while for them to come before, but now they come a little quicker. My experience has been good, and I’m very happy.

I'm a diabetic, I stay here by myself and never know who's going to knock on my door. I fell back here in October and broke my ankle in two places so I have to be careful. Sometimes the lights will go off for an hour or two, and when I take a bath, I could slip and fall in the tub. Qith the Philips Lifeline device I have around my neck, somebody can come and help me. It's nice to have one as I never know what might come up.

I have quadriplegia and Philips Lifeline has made things easier for me. The Philips Lifeline team is very polite and quick to respond. My help button, which is a big, round pendant button, is right here next to me. I use it to answer the phone and it's very easy to use. I've been very happy and grateful.

I had fallen two times and when I do, I cannot get up. I have a dumb phone but if it's dark, I couldn't even dial that. With the Philips Lifeline device, all I have to do is press the button and someone from their team will respond and I can then tell them to call my son, who lives across the street, to help me get up. The help button looks very attractive and I wear it all the time at home.

I've had several heart attacks so I wanted a medical device as it's better to be safe than sorry. I wasn't happy with the other device I previously had because when I needed them once and pushed the button, nothing happened, so we switched to Philips Lifeline. Having the lifeline gives me the assurance that I have some kind of protection. I used it once and their team members sent someone out for me. It was nice to know they were on the other end of the line.

I fell on the floor and I couldn't get up one time so I need a medical alert device. I wear my Philips Lifeline around my neck all the time. I pushed this button and they were here just in three minutes. They came right out. I'm doing great with Philips.

I've had a medical alert device for so long. It started when I had one at the hospital because I had surgery, and I felt that I'll just keep that. The hospital's medical alert service was no longer available, so I switched to Philips Lifeline. I'm pleased with them. I wear my help button on a necklace everyday. It's comfortable to wear and easy to use. The only objection I have is that they put a white cord on the last alert device that I have, instead of a grey or a black cord, and I have difficulty trying to keep it clean because it gets dirty.

I became disabled so I feel more safe having to wear a Philips Lifeline necklace all the time. It's very easy to use. Their team is very nice and helpful and I've been able to get immediate answers any time I've had questions for them. They were also very helpful with the experience whenever I've had to use an ambulance. I appreciate them very much and I don't think I'd be very comfortable without them.

Sometimes my ankle gives way and I fall so I have a medical alert device. However, the only time I've set the Philips Lifeline off is by accident. Their team was nice. I apologized and they said it was fine. I wear the Help button all the time. It's convenient and I'm thankful I haven't had to use it.

I live alone and I have diabetes. I would have reactions and would fall out of bed so I decided to get a Philips Lifeline. There was a time I fell down my basement stairs twice and laid there three and a half hours before my neighbor heard me calling him. I had a punctured lung and three broken ribs. I have a phone in my basement but I couldn’t reach it because it’s on the wall. I couldn’t call for help myself. So since I got my Philips Lifeline, I feel more secure. I got the necklace type so it's comfortable. I wear it even when I go outside to the mailbox. I feel that if I fall down, I can get help. Furthermore, every time I do a test call, their reps were so nice and friendly. I believe I have the best brand because Philips has been around for years so I feel I’m in good hands. I love it.

Getting older, I started needing a medical alert device 10 or so years ago. I’m 92 and I don’t walk well. Yesterday or the day before that, I tested the button of the Philips Lifeline on my wrist and I thought it took them forever to answer. And although I'm sure it was actually only a couple of minutes, I could visualize myself laying on the floor, wondering if anybody was ever going to answer that call. I said that to the young man who answered. He said they were awfully busy and I told him they should get more help.

I've been with Philips for 30 years, and fortunately, I never had to use my medical alert in all those years. In fact, it was my mother’s medical alert, and I put it in my name when she passed away. We live in the woods, and we have no cell phone and radio signals. I had a bad accident on Labor Day in 1998. I fell off a hayloft and I almost broke every bone in my body. And with that, it’s dumb for me not to keep it. One day, we walked out to the pole barn because I really didn’t know what the range was, and when we got out there, it still worked. I got the bracelet and the necklace. I don’t wear my help button at all. It’s hanging on the knob on my nightstand. Since we’re so far into the woods, I turn the alarm on at night when we go to bed. I have the bracelet hanging right by the bed in case a burglar comes in.

My husband had the Philips Lifeline button before we got married. He wears it as a necklace. He takes it off when he showers and then puts it back on. He has it on all the time, even if we go out. He lost his previous lifeline device so we called up and got another one. Philips Lifeline is a fabulous company. Whenever he has to check the button, the people who do the job on the phone responding are fantastic. We had only a few times that we waited but they apologized. They are also well-fitting in an emergency. When we got together and gave each other a humongous hug, the button went off and the reps called asking if it was anything. He said, “No, no. My wife just gave me a hug.” And the guy said, “Continue. Bye-bye.” So they also have humor. And that’s so important nowadays in life.

When we first got the Philips Lifeline for my grandma, she wore the necklace. She was living alone then and had a lot of fall, but she's now living with us. We're not using the Lifeline but we've kept it, and every three months we would make sure it's still working. It's doing what it’s supposed to do. The only thing is that it's been blinking orange when a phone is not off the hook. We need somebody to come and look at it.

I'm a quadriplegic, and I needed a medical alert device. I got one from Philips Lifeline, and it has worked out very well for me over the years. It's been very effective. I wear my help button around my neck and it works reasonably well. I used it for four times that I have needed assistance. When I pushed the button, the people at Philips Lifeline were very responsive. They handled it very well. They hooked me up both with the apartment complex desk and also the fire department when I needed them for a medical issue.

I’m by myself most of the time so I have to have a Lifeline. I have it around my neck so when I have to press the button, they could come on and tell me they're there or if I have to go to the hospital, I could get them. Their people always treat me nicely. On the other hand, I only have to be in the house to get a call. I want to go outside but I don't want a great amount of money. Also, I have to have the one that if I fall, can’t get up and get the Lifeline, the device goes off so they can come and get me. Other than that, I'm very pleased with Lifeline.

My wife had a stroke 20 years ago and can't call for help in the normal way. With Philips Lifeline, she's had good service and I don't have to be here all the time. When she goes shopping, it gives her more confidence with the pendant on. We've only used it four or five times in the 20 years, but whenever we did, it worked as advertised and there were more calls put out to people on the list than were needed which was okay. She's comfortable wearing it when I leave the house and though the string gets tied up in knots and I have to undo the knots once in a while, it's not a big deal.

I feel more secure with Philips Lifeline because if I were to fall and couldn't stand to get to the phone then I've got it around my neck. Everything's been okay with their team, and they answered properly. One time however, the phone went out and my Lifeline went dead. I pushed it and I kept getting a recording for a day and a half saying, "Call in progress. Please wait." No ambulance ever showed up. Other than that, it's comfortable and I would recommend them to a friend.

Somebody recommended Philips Lifeline, so I went along since I am alone at home. I have neither trouble nor complaints with it. Philips has a very good service and it gives me a great deal of comfort in knowing I have it. If I'm frightened, I can dial Lifeline and they come almost immediately. Thankfully, I've only had to use it once and that's a long time ago. Once I saw someone was walking around my home. I called Lifeline and they came immediately. Of course, by the time the police got here, the person had gone and they didn't think that there was anybody. Nevertheless,I was very satisfied with the reaction that I got. I'm very pleased and happy with Lifeline. I don't wanna change.

I had a stroke, so I've got problems with my stability in walking and have a history of falling. I wear the Philips Lifeline device all the time so that if something happens I'll have it right there, which I can depend on. I can just push the button of the device and they'll be right here to help. Their reps have been wonderful, very helpful, nice, very cooperative. I really appreciate the company, and the way the people are, in helping me right away. There was a period of time where I called them almost daily because I either fell or something like that, and they got me connected to where I needed to be connected.

I had a traumatic injury back in 1990, and I have needed to use Philips twice because I fell twice at home and hurt myself. It was so much easier to push the button and have Philips take care of everything for me. Plus, their team were helpful, and I get help real quickly. I pressed the button and they said, "Why? Is there an emergency?" I said, "I fell. I cut myself. I need the ambulance to come take me to the hospital." So, I went up there, got some stitches and I got home after that. The device is easy to use. I leave it in my bathroom because most of the mishaps happen in the bathroom. One time, I broke my leg and I pushed myself in the bathroom on my back to push the button. My problem was major and Lifeline saved me.

I became a stroke victim and my doctor said that it was needed for me to have a Philips Lifeline system in my home. They're very dependable. I call the first of every month to see if it's working all right. I have less worries because I can get medical help if I need it, and I never had a problem with it since I had it. I am very satisfied and I approve of it.

Philips Lifeline was installed in our shop in case somebody gets hurt. It's hanging on the wall. It's been sitting back there since I started in the shop, and nobody's ever used it.

I can't get out of bed on my own and the Philips Lifeline is a backup system. I have a modified button at the bottom of my bed. The device is easy to use. Their team has always been very helpful and the Lifeline has made me more independent.

I'm 95 years of age and I fall. The other night, I was in bed and my cat started to cry. We had a really bad storm so I got up and paddled into the kitchen and that's when I fell. I do not feel I should use the Lifeline and push the button so I don't, and Philips is still alert and can sense when I fall. They call and tell me that I've fallen and then they will call either the EMS, my son or whoever I have got on the list to call.

I'm 89 now and I've had it since I was 71 'cause that's when I fell and broke my ankle in August and had a heart attack in November. I fell and laid up there on the back forever in because this is not a big community around and the road wasn't even paved then. Then I had to stay with my daughter for seven weeks and she said I couldn't go home unless I got a Lifeline. Philips is comfortable to wear and I wear it all the time, but I may be allergic to it because my neck breaks out a lot. My sister also got one because she fell and hurt herself and she knew that I have had one this long.

With Philips Lifeline, I can do the things I used to do. My daughters wanted peace of mind because I have fallen a few times and they wanna be sure somebody's around so I don't fall. I put it in my pocket as it's not as pretty wearing it as a necklace, but it's easy to use. So far, they've provided satisfactory service because even if I've had no need of them yet, it's good to have it. I'd give Philips Lifeline a good recommendation.

Sam is a quadriplegic and the Philips Lifeline medical alert device is to help him. He wears it on a necklace. Right now, however, he can't use it because he can't even press the button anymore. So, as his medical health aide, I use it. His Philips Lifeline works okay and I like it. If something happens, I can press the button and get help. I speak with their team when we're doing our monthly check to make sure that the alert device is working. They call to ask if we need any help and we tell them that we're just checking. I haven't had to use the device yet because I'm here all the time with him. But we keep it just in case it's needed.

I was president of volunteers called Auxiliary to Florida Hospital and the Auxiliary bought the first 50 units of Philips Lifeline for Orlando. We had a man who had just retired from the telephone company and he volunteered to install them. Then we formed a group to check on the people that got the Lifelines and had brought them into the hospital if they could move for a get together social and the hospital gave them a luncheon. I've never experienced this myself, except on the giving end of it and it was a thrill to do. Then they would tell of their experience how Lifeline had helped them in dramatic ways.

My mother's 103. She lives with us and she's left in the home by herself when we go shopping. We got her a Philips Lifeline so if she falls, she could have that alert, touch it and then have some support to help. So far, it’s good. She tests it out every month and it seems to work. Their reps respond quickly. They always call out her name when the button goes off to see if she's okay. There might have been one occasion where the button was pressed and it took them a little bit longer than what I expected. But for the most part, they really are pretty fast in responding. Thankfully, she hasn't had any real need to actually use it in terms of reality at this point.

My grandma is sometimes home by herself and when she gets up in the morning, that's the first thing she puts on - her Philips Lifeline. During the times she had to use it, it worked pretty good. She fell out the bed one time and they came in in no time and got her up. She loves it. She's stands behind it 100%.

I'm handicapped. When I'm in the shower, I wear my Philips Lifeline and I feel secure 'cause if I slip, I can press the button and someone will talk to me offering me help. One time, I went out with my family during a storm and the electric must have set off the Lifeline. The emergency people came to my house. They were banging on the doors and they couldn't get in. So, my neighbor came over and helped them get in and I wasn't here. I am friends with one paramedic man. He came to the restaurant where I was and he said, "Here you are! We were just all over your house. Your Lifeline went off." Also, when I test my Lifeline, they're nice to me. They talk to me over the machine to ask if I need help. I tell them I'm just testing. And then they're very friendly and tell me I came through fine.

Philips Lifeline has been good. I haven’t needed them that much but when I do, I know they’re there. I’m 95 years old and I don’t get around as well as I used to. I’ve had this for about 12 or 13 years but I've used it only for a few times since I’ve had it. I never had any problem whenever I push my button. The people on the other line answer quickly. I suppose they check it every so often anyway. They can hear me all over my apartment. They have it fixed up that way. I’m very satisfied with it and I’m thankful to have it.