Lifeline Reviews

We just tested the Philips Lifeline device the other day and their reps walked us through it and they call right back. Etta is bedridden and has lived by herself, therefore, the device makes her feel more confident. I'd recommend it to anyone.

Paul got a Philips Lifeline medical device because he has different disabilities and frequent pain. He wears his help button all the time as a necklace and he likes it.

Caller: Stacy

I live in a facility where there's 24/7 staff available but because there were times when my staff has to go to a meeting and I’m alone for at least an hour at a time and I have medical issues, I got Philips Lifeline. I wear the device around my neck and having it helps me feel independent. I got my first unit 14 years ago. I need a new one now and I got the paperwork yesterday. So far, their service has been very good.

I have MS and Philips Lifeline was offered at the hospital. I had to call the ambulance four or five times and their response was good. Their reps were very good. The device is easy to use and it doesn't bother me. I don’t even know it’s there most of the time. But it keeps making a ticking sound.

It has been a great experience with Philips Lifeline. Otherwise, I wouldn’t have them for almost 20 years. I automatically put it on my neck when I get up and then it’s there for me if I need it. I also have a pouch on my cane that I keep my phone in. So, in case of anything and they call I can say, “Yes, I do need help.” I don’t need them that often but when I did, they were there in no time. They got in touch with the people that were on my list. They responded right away, even when I test my button every month. I’m not always in a place in my house where I can hurry up, get the phone and test the button like they say. I call back in a little while. They’re always very nice. The first thing they say is, “Do you need help?” I say, “No, I’m just testing my button.” And they say, “It’s loud and clear.” And then they’ll reset it for me. I would recommend Philips Lifeline to anybody.

I’m 98 years old, and my biggest trouble is that I have no strength to do very much. I appreciate Philips Lifeline and I feel safer with it. If I don’t like the device dangling, I put it down in the neck of my sweater. I check it once in a while so it's working all right. I'd recommend it to anybody.

My other sister signed up for Philips Lifeline for our mom. My mom wears the device around her neck, and if there’s an emergency we’ll just call the button and then they’ll contact the police or fire department. Their response time is pretty good and I’m satisfied with Philips Lifeline.

William had a stroke and can't be left alone. We haven't really used the Philips Lifeline in an emergency at this point. Recently, however, the phone went bad or went dead and I had to replace the phone through them. But, it has not been as loud as the other one was, which is just a little thing as I'm extremely hard on hearing. My only concern, which I also asked them about, is their other services because I wanted something when I take him out, in case we got stuck on a road, but I won't be able to afford that while having that one at home. As I get older and I'm retired, I have to watch the limited income and that plays a big factor. I was also considering changing to another service that offered GPS, but so far I have not. Nevertheless, I'd recommend them.

I like Philips Lifeline a lot, and I'm satisfied. I'm alone, on wheelchair, and I don't have anybody staying with me so I bought the device. The workers come in the morning to the afternoon and then they come in the afternoon to night, so I am in between by myself when the staff is not here. At times, when I get up the bed and onto the wheelchair, I would push the button and they respond as quickly as in 5 seconds asking if I need an ambulance. But, they are always very understanding. I'll recommend it.

I feel better when my medical alert device with Philips Lifeline is here in case I get in an accident, but I haven’t had anything to really use it. I did test it now and then and the response time was very good. They just tell me that everything is hooked up well, and I wouldn’t have to worry about it. I would recommend it.

Vera's Philips Lifeline device is a safety measure for when we’re not here. Any person her age is afraid of falling in the house and not being able to get up. But she doesn’t use it when we’re here and we try to be around her a lot. She has the bracelet and she has never used it for health reasons but she has used it accidentally. And when she has spoken with Philips, they were very pleasant and she asked them to reset it. We would recommend Philips.

I always wear my Philips Lifeline is a good thing and I always wear it. But, I've had no occasion to use it yet. I would recommend it.

I’m in a wheelchair and I have seizures. Having a Philips Lifeline medical alert is the quickest and fastest way to check me. And it helps me out a lot. If I have an emergency, I could just press the button. Their team responds quickly and they do excellent. Without them, I wouldn’t be able to live on my own. However, if I take it outside, it doesn’t work. But if I use it in the apartment, it works.

I had a stroke 18 years ago. I was using a different medical alert device before, but then the hospital switched to Philips. This is the second Lifeline that I had in 2 months. They replaced it because my batteries were low and weren't working right. And then I got a notice that my fall wasn’t active. I wear it around my neck and have been able to use it with good luck except for the other day when I tried to use it, Philips would not give the rescue squad or the police the code for my lockbox. The EMT told me that they could not get the code number for it.

I'm alone so I got a medical alert device. It just sits on a counter, and when I did testing on it, their response was pretty fast. I'm happy with that. The people have been nice and I feel better that I know I can contact somebody right off. I'm satisfied with Philips Lifeline.

I was falling quite a bit, and my son and daughter said they better get something for me. I have the Philips Lifeline for about close to a year now and so far, I've had no problems though I don’t like the strap and would like something that’s not so rough.

I've been with Philips for a few years and my experience with them has been wonderful compared to another company I had before. Something was happening that I couldn't hear them and they weren't very helpful. But I'm very pleased with Philips and I called them a couple of times and told them how great they were and that I was thankful for everything. They were right there helping me and kept in touch with me until help came. It turned out I was all right after all though. But yesterday the device was beeping and said that the battery was low. I called them and told them that I didn't know how to change the battery. They said I had to get a new box and that it was already in the works that they were giving me a new one. I would recommend Philips to a friend. In fact, there was a woman on this floor a couple of years back and I recommended it to her.

I live in my daughter's house and I'm well taken care of, but I'm alone quite a bit because my family works. They wanted to make sure that I had some assistance if anything happened, so I have the Philips Lifeline medical device. I feel protected wearing it. It's comfortable for me to wear but I don't wear it at night because my family is home and I have a telephone that I use to call them if I had any problem. I am extremely careful as it is but it's been very nice having Philips Lifeline. They called once or twice because I accidentally pushed the button. It was pressed up against me and they called immediately, so I was very happy that it works. Also, I tell friends they should get Philips Lifeline because it is a little safety measure for a senior citizen.

I’ve had Philips Lifeline for several years. I wear it around my neck and if I need anything, I just have to press it and they come on the the little thing over here beside me on the table. They speak to me through it and I can hear them anywhere in my house. The team at Philips Lifeline have been nice and they answer when I press my button. They come right on the line pretty soon and want to know what I need. They also call about once a month to check if everything is all right. I feel safe with Philips Lifeline. I live by myself and I’m getting old, and it's real handy. I called them when I fell and got hurt. They came and took me to the hospital.

I've had my Philips Lifeline for three years now. Two weeks ago, I fell and hit my head very hard but the button didn't work. I have fallen a couple of other times a few years back and the device worked fine though. Also, their response time was a little slow sometimes. But the reps were great and were very concerned. I have recommended Philips to other people and I would tell them to get it because their life could depend on it like me who falls down every once in a while. And if they are alone, they'd be in big trouble if they didn't have the device.

Margaret has an acute hearing problem and she suffers from Alzheimer’s. I’m here to see to her safety. Her son decided to get Philips Lifeline for her in case she fell or something and I wasn’t around. Her son would like to see her wear it 24/7 but she refused to take it in the shower. Sometimes at night, I ask her to take it off when she’s asleep so I can charge up. So that if I’m going someplace, I take it out its charging cradle and I put it on her. So if she goes someplace and I’m not here and she falls, she'd just press the button and she can have help.

The Philips Lifeline is okay and has done me good so far.

I got a medical alert device in case I fall or have a heart attack. Right now, I got a virus. If I can't go to the doctor, then I would need to call Philips Lifeline to send an ambulance. Their response time is usually under a minute. They send the police or the ambulance or whatever they have to send, depending on what the situation is. One time I used the button because of my stomach. Another time, it was a robbery. It's important to have it when you live alone. It came in handy when I was in a robbery situation but they didn't find the burglar. They sent a dog to sniff around and everything and they looked at the window and then the landlord figured out it was the man next door.

I’ve been widowed for 46 years and I have two sons. And they are so good to me. My son bought the device for me. He always had visions of me walking down the back steps and falling. And you can’t see me from the street there. I would be hidden. And he was afraid I’d fall there. So, he wanted to make sure that it would go as far as my mailbox and my garage entrance. And they told him, it would. But I can’t see how that would be.

My friend lives alone and they wanted to make sure that she’s protected by something if she fell. She’s happy with her Philips Lifeline. She can call somebody if anything happens.

I get dizzy and I've had both knees operated on, and once in a while, I would fall down. So, I'm afraid to walk very far without my necklace. I have had one before but it only worked around the apartment - it didn't work outside the house. I feel safe with my Philips Lifeline, and I've had it for around a year. I just wear it around every day, and I take it in the bedroom with me at night. When I am in the house, if I need anything, I just push the button, and it works really good. My friends know about it, and, as matter of fact, my brother and my sister-in-law are going to order one too.

My father has Alzheimer's. He's on a walker so he has a fall risk, and so is my mother. Philips Lifeline was highly recommended. It is a preventative measure for him because my mother was the one who fell and got hurt. Yesterday, my mom lay on the floor for five hours and all they had to do was push a button, so it's very comforting. Unfortunately, if they don't keep an eye on the button, it gets pushed every now and then. Before having the lifeline, it was terrible because my dad doesn't know how to dial out on a phone and couldn't call for help and I lived an hour away. Since we've had the lifeline, my level of comfort has increased 100%. Because even when I'm here and something happens to them, I have the luxury of just pushing the button and within a few minutes I have help. Before, I'd have to call 911 and wait. I'd highly recommend Philips. They've been wonderful.

Since I live alone, one of my daughters thought it would be better for me to have Philips Lifeline. I wear it around my neck. At first, it used to bother me a little bit but I got used to it! I'm glad it's there. I've heard some people say they wear it on their wrist. That's not going to be me because my arms are so skinny that it could fall off, even if I wrapped it around. It's better hanging from my neck. I have tested the button and their response time was immediate. One night, the beeper went off when I was coming out of the shower. I went down and the girl said that something was coming up on the screen. She was concerned about me. I said, "No. I was tangled in a towel. I just got stuck." So, we cleared that up. Otherwise, I've had no problems. My daughters are very happy that I have Philips Lifeline.

Due to my mother’s age and her mobility I decided to get her a medical alert device. I was very impressed with Philips LifeLine because she fell and before I could even get back to her where she was there was somebody already on the phone with the fire department coming and the ambulance. It only took a few minutes for the ambulance to arrive since we're not that far from the fire department anyway. I would recommend Philips LifeLine to a friend.

My dad had a stroke 20 years ago and my brother who was the hospital administrator at the time heard about Philips Lifeline. Everything's been good so far. We test the button regularly and their response was quick. Their team is good at what they do. They're professional, courteous, and they ask whether you need help right away.

My Philips Lifeline was great in the beginning. What's cute about it was I never realized that a person could hear me if I push the button. I clean a lot and I was cleaning the unit the first time that happened. I pushed the button and it came on. I said, "Oh, God! I don't need no ambulance!" There was a voice and I said, "Can you hear me?" She said, "Yes, I can." But I am dissatisfied with it right now. I hate that little buzzer thing. It comes on in the middle of night. It beeps and it wakes me up. I have to get out of bed, turn on the light, and re-push the button that recharges it. That's what I really don't like about it. At first, it happened once every six months. Now, I can't get through a night. So, I shut it off because it just drove me nuts. I've had it a while and we need a new unit.

My husband and I have the Lifeline. I’ve lost a leg, and my husband is an amputee. He had to be here alone all the time when I was in the hospital, and so he has one too. My husband is 91, and I just turned 90. At our age, our kids wanted us to have Lifeline. The only thing that we don't like about Lifeline is that it's only good for in the house. Once you're in some place else and falls, it's not good. For instance, if you’re in the car and had a problem, it doesn’t cover for that. I know there are a lot of companies that covers that and I have been thinking about calling around to see how they work.

I can’t get around and any form of movement I make, I fall. I had a different medical alert device before. I slipped on the bathroom floor one night before I got rid of it. I got so weak in my legs and I couldn’t stand up. I have to carry my little walk thing where I could sit down. That was one of my worst nightmares. My daughter then switched me to Philips Lifeline so I would have some help if I happen to fall somewhere and I don’t know what I would do without it. I put it on around my neck and I keep it on most of the time. I take it out when my daughter comes and gives me a bath. I messed around and hit the pin one time. They called and asked me if I needed some help. I told them it was a mistake but at least I can say that it's working. I'd recommend Philips Lifeline and try to tell my family members to take one for themselves because it is a lifesaver.

The doctor prescribed a medical alert device for me. They were taking precautions and told me they were going to supply me with a Philips Lifeline. I’ve gotten used to it and I wear it all the time. I don’t sleep with it because I don’t want to accidentally set it off, but it’s comfortable and I’m more concerned with not accidentally setting it off than if I have to use it. I'm okay with their customer service, but it surprises me when they call because I never know when that’s going to be.

My daughter thought that I should have something to depend on so I got Philips Lifeline which she chose for me. I feel like I could get by very well without it, but she feels much more comfortable now that I have it. I don't like having the string around my neck though. If there was some other way that I could get something, I would rather have that than this. But they seem to be doing their job and I don't have any real complaints against Philips Lifeline.

I went to the bathroom one time and when I came out, I didn't know what was going on. My family said that I fainted and when I came to my senses, I was in the hospital. I stayed in the house for quite some time and the doctor gave me the Philips Lifeline. The Philips reps have been very nice. The last time the device went off, I was trying to move some stuff and my hand hit the button by accident. I got scared when it went off ‘cause I didn’t know how to stop it. There wasn’t anybody here to stop it and I didn’t know what to do. I called the lady real quick and I told her I didn't need help and so she cut the alarm off for me. It's there if I need it.

In '97 I had a triple bypass. After I got through that, they referred Philips Lifeline to me, so I've been using it ever since. It is easy to wear because I used to keep it around my neck most of the time. Sometimes, I also take it off too. and if they call to check it, I do that. Reps have been knowledgeable. It is what it is unless I decide one day to get one that would be good for anywhere I go. But, I am satisfied.

I was interested in getting a medical alert device since I live alone. I asked a doctor about it, and he told me of Philips Lifeline. I wear it around my neck and it's a good protection, along with my puppy dog and a gun, in case of fire or somebody breaks in. They've been very friendly, nice and helpful. The only time that I had a problem was when a new girl was hooking it up. I wanted to see how effective it was and how far it would go because I live in a valley out here in the mountains. I had a lady listening and we told her we were testing so we pushed the button but she didn't understand what we were doing and got a little bit put out with us. A couple of times, I accidentally pushed the button when I was tanning. I pulled the jar up against my chest to help me get the lids on because I have arthritis. They were quick but after that, I throw the device behind my back when I'm tanning so I won't do it again.

I have my Philips Lifeline for quite awhile because I was falling down and it's done its job. I wear it while I'm in the house but not when I'm outside. I'm 86 years old but I'm very confident because I use it. I usually wear long pants, a blouse, and a sweater, so with the collar it stays in one place on my neck and it's very convenient. I'm only 5’3” but it almost goes down to my bellybutton, so it's not interfering with the sink or anything that I'm doing. That’s what's good about it because sometimes I lean on the sink. I've gotten it wet by the kitchen, too, and it's perfectly good.

My daughter was concerned because I have grown a lot older, so she got Philips Lifeline for me. I also live alone, so I assume having the device makes her worry less. About a week ago, it was beeping one day and I pushed the button and they said, "Your battery is low." In testing, the person just came on and said, "Are you okay? Did you fall? What happened?" A couple of times I pushed the button inadvertently and the response was always immediate, but I've never fallen. I also wear the device at night. If I was in trouble, I know they'd be there quickly. Right now, however, I've got a problem because it got tangled up in my chain that holds the cross I wear all the time and I can't get it undone. So I'm waiting for my granddaughter to come home from school so she can come up and get the thing untangled.

I've had Philips for two or three years. My kids wanted me to have it so if I need it, I’ll have it. But I’m living with my son and I don’t think I really need it and I’ve never used it. I wish Philips would get that price down because I’d like to keep it but I don’t like to pay $29 a month. But I have it tested about once a month and it’s okay. However, the device comes from Jackson and I live in Savannah. I don’t know how they’d go back and get to me if I have to call them. Nevertheless, I’d recommend it to anybody if they need it and were going to use it. It’d be all right if I ever had to use it. I’m pretty sure that I could get help.

A friend of mine has a Philips LifeLine and my daughter made me get one of my own. They contact me when nothing's the matter but it's not their fault. Once my cat yanked on the button and once when I was in the hospital they couldn't get an answer so they called everybody, scaring everybody to death. The device works very well. Also the Philips LifeLine team treats me very well.

My balance was really bad and I fell a few times, so I just got Philips Lifeline after that because I didn’t want to go without something. They were recommended through the therapist and they've been fine. The device is hard on my wrist but I work around it. I’ve had skin cancer taken off, and it kind of gets in the way then but I just move it around a little bit. It's annoying once in a while but it hasn't been bad. I keep using it and it’s been working good for me.

Because of my age, I got a Philips Lifeline and I wear it every day. I put the button in my shirt pocket and I don’t even know I have it on. It’s good security.

I have two medical alerts and one is a Philips Lifeline. I've had it for a year now and I've fallen twice but I haven't had to use it yet. The response time is right on top whenever I test the device.

I have my Philips Lifeline for three years now. I called them and they came over. They fixed everything and the lady who helped me told me how to use it. My kids wanted it because I lost my husband nine years ago and I fell on the street. I have a balance disorder and it comes very often. I have it for the last 20 years. Three weeks ago, I had it again and I fell in the house. But I didn’t call Philips Lifeline because I was in the house. And I was black and blue but I could get up.

When my mother was up north, she had some kind of a system there. When she came here and I was working, I got Philips Lifeline for her. It made me feel better that she had something here in the house with her. She had fallen several times when I was here and she used the device twice and they got here quickly. Then, she passed so I kept it here. I've recommended it to people. I tell them it's a good company and they've all been very nice to me.

I had a nasty fall and I not only broke my hip but the bone splintered three ways. So I have a steel nail in it now and I was in the hospital and rehab for five months before I came home again. My daughter insisted I was going to get a medical alert device. It was a little late but we got Philips LifeLine and my daughter is feeling better. I think they're kind of expensive from what I see on the internet compared to others. But when you're alone in the house my Philips LifeLine means a lot.

My son was hit by a drunk driver when he was 17 and he's wheelchair-bound, and he has a great experience with Philips Lifeline. He has run his chair into the wall and broken his leg and he's fallen on the floor, and the device works really good. They've also helped him several times. When his lift chair got stuck and couldn't get out of it once, he called 911 who came to help him. Philips stayed on the line until 911 got here. Since he had the wristband device, I have felt more secure when I am out of the house, and he has been very thankful for it too.

I'm 89 and I wear the device around my neck, and it's comfy that I don't even know I got it on. I can't get the one that I can use in my car because I have a pacemaker. It's got a mechanism that affects that so I can only wear the one around my house. They periodically test it for me and they respond within a minute. They're very good! Philips Lifeline makes me feel safe. I'll recommend it.

My mom has vertigo and she's getting older and not able to hear. She's using Philips Lifeline and we feel a little better that she has it. She wears it around her neck when there’s no one here. She accidentally pushed it and had the fire department in the house. She didn’t even hear them coming in. It scared her but she was okay, so now, she is being careful with it when she's leaning over the sink or brushing her teeth. Everything seems to be doing well and the Lifeline seems to be working well for my mom right now.

Philips Lifeline seemed to be a little more substantial than the others. I live alone and I need a medical alert device, and Philips Lifeline is a mechanism that allows a sense of security. I wear it around my neck and it doesn't get in the way. The Philips team has been good, but sometimes when I make a mistake and push the button, they take an awfully long time to answer.

I wear my Philips Lifeline when I go out as a precaution. I enjoy taking it with me. I had three bad falls a year ago, so my daughter thought I should use it. I go a couple of days a week into Prudential Center. So if I’m taking a bus, I don’t want to fall and not be able to have help. I feel good because I know I have my Philips Lifeline if I need it.

I had a mild stroke, and Philips Lifeline was the only name I was familiar with, and then my daughter got it for me. The device has been good so far and I have more peace of mind. It is also comfortable to wear it and is easy to use. When I accidentally hit the button, the response was very quick. It's a good security blanket.

Philips Lifeline works very well and I'm happy. I live alone and I'm disabled and I don’t have any transportation and I felt I needed a medical alert device. My children were telling me over and over that I should get one. I finally realized I did need one and it did happen. A few months after I got Philips Lifeline, in the middle of the night I got up to go to the bathroom like what happens most nights and I sat down and I could not get up off the toilet seat. I did not have the strength to get up. I tried and I tried and tried and I could not get up that seat. And the phone was nowhere hear me to call anyone -- my daughter or 911.

Philips Lifeline is very good. I have their device on the wrist and it's comfortable to wear. I feel more confident knowing that I have it. Also, their team was friendly and helpful.

I wear my Philips Lifeline all the time. I live alone and I'm 91 and my son insisted that I have it. I used it last March and it worked very well. My legs just went from under me because I am full of aneurysms. One of my aneurysms burst and I was in the bathroom stark naked with the thing around my neck. I called for help and my neighbor came right over so I won't do without it because of that. The ambulance came and I was in the hospital the whole month of March. My son pays for my Philips Lifeline and I'm glad to have it.

I used to black out and consequently, I slid right out of existence. Then found out that I need a pacemaker, and they put Philips Lifeline in. I haven’t had any problem since, and it gave me confidence in my day-to-day living right here at the house. I have the device inside my blouse and I accidentally banged it on the kitchen counter one time and it set off the alarm. The rep called me right away to see if I'm all right. I just told her that I leaned over and it banged the countertop and set it off but I was fine. Philips Lifeline is a wonderful product. I'm very satisfied with it.

My husband and I live together but we’re both pushing 80 so getting a medical alert device was a matter of balance. Our son gave us a Philips Lifeline because he was worried about us. We’ve used it four times and it worked. One time, early in the morning about 6:00 o’clock, I was up doing some cards and I passed out in the kitchen. The device called Philips' reps by itself which was a really good feature. I didn’t even push the button. Then the EMTs came and asked if I was all right. I told them I wasn’t going to go to the hospital then I asked them to come look at the scratch card that I was making before they came over. I took them in my crafts room and showed it to them. The front of the card had this old lady saying, “When I get old, I’m not going to learn to knit.” And when you opened it up, she says, “I’ll be too busy pushing my life alert button to see how many handsome firemen will come to the rescue.” They just roared when they saw that.

Philips Lifeline is nice to have and so far, I'm doing all right with it. I have it on my neck and it's very comfortable. I can't be without it. When I had the chance to talk with their reps, they were really nice too.

Philips Lifeline medical alert device is okay. It's set up and ready to use if I need it. My niece and nephew got it for me. I'm alone and they thought I would need it. The staff showed me everything and I read the instructions. I tested it a couple of times and their response time was immediate.

Beatrice has always been on Lifeline for so many years now. We test it regularly and we have used it for an emergency, where it went fine. Having the device is absolutely essential for her primary caregiver. Also, as she lives in a luxury hotel, we have a lot of support here in addition too. When she first started using it, she kept in the pocket of her robe so it didn't bother her. She's not particularly mobile now. It's right on her bed and she doesn't keep in on as there's always someone 24/7. We'd recommend it.

I had a close call in the past and now my back and legs are bothering me. I got a Philips Lifeline and it's comfortable wearing it on my wrist. I use it so that I could get in touch with somebody if I’d be out somewhere and something happens. The Philips Lifeline team calls me and check on the device, and everything's been good.

My wife occasionally has a little potassium problem and she fell a couple of times. As for me, my balance isn't good. When I start to fall, I can't stop it and there's no motor response to it. We're both 85 years old, too, so our granddaughter got us the Philips Lifeline. The service was installed properly and courteously. We're also very satisfied with our experience with them. One time, the wife pressed the button. She thought it was the telephone ringing on but it wasn’t, it was the alarm. So, that set it off and the operator come right on us. She asked what our problem was and I told her it was just an error and we apologized.

For three year now, I've been using my Philips Lifeline and it's been working out fine. I have it around my neck and used it only once. I called it and they answered.

Several years ago, I got Philips Lifeline since I live by myself. I like having it and everything has been fine. I'd recommend Philips Lifeline to anybody and I have. I also have several friends who have Philips Lifeline.

I’ve had double pneumonia for three years in a row, and live alone. So, I got a Philips Lifeline, and it’s great. I really enjoy and feel safer with it. I have the necklace, and I like it. If I don’t have a blouse that’s got a pocket on, I put it in my bra where it doesn’t fall. People from Lifeline are very polite, nice and kind. They always call me by my name and ask if I’m okay and if I need anything, and they make sure I did not fall. Sometimes, I bump my device and it goes off and I pay it. They then think that I fell, but they always ask me if I’m okay. Everybody that lives alone, whether they’re sick or not, need it, and should have one as early as they should.

I have a Philips Lifeline since I fall a lot. I wear it everyday and I feel safer because I can get help if I'm outside and I fell. I've spoken to a few representatives and they've been fine. Their response time is okay. My experience with Philips Lifeline has always been very good.

I was having to stay by myself, and the home health nurses got the Philips Lifeline for me. Everybody at Philips has been fine. We're thinking about sending the device back because I'm in hospice now, and somebody is with me all the time. I'd recommend them.

I'm older and I'm here most of the day by myself. I have the Philips Lifeline necklace as such a device seemed like a good idea especially to my family. Now I just wear the lifeline in the shower and it's A-okay. But one time as I was sitting reading a magazine, their rep called me. She was very nice and wanted to make sure I was okay before she hung up, but I didn't know why the device went off. Also, I fell right outside and my lifeline didn't go off. I was kind of surprised 'cause I was right at the corner of the house. It would be nice if Philips had a little more range. I know because I can't get a cell phone because I don't have service and it doesn't work if I want to go to town.

I have fallen once in a while so I got myself a Philips Lifeline medical alert. So far, it works out fine for me and it’s working when I need it. But my kids are here a lot so I have a lot of help from them.

My mother has Congenital Heart Disease. There are numerous things wrong with her heart so she cannot be left alone at all, and we have to constantly supervise her. We got her the Philips Lifeline in case we have to run away for a second or two, she falls down and we're not there. She feels more confident with it, and we do too. She fainted a month ago and we had to use it to call the ambulance, but everything went as expected.

My children recommended that I get Philips Lifeline. Previous to getting the medical device I had to go to the emergency room on different occasions and they felt it would be a good idea and I agreed. But one of the problems I had before Philips was that they weren’t very diligent about billing me every month and I get a charge for two months and I couldn’t keep track of it.

I’m not too steady on my feet and have a problem walking. So, I got a Philips Lifeline, and I’m satisfied with it. Fortunately, I have not had a fall or had to call for help, and haven’t had much reason to use it. But it provides a feeling of security without interfering with anything. Though there were a few times when I have turned it on by mistake. I must have pressed it when I turned over, but I was very fortunate that I haven’t really had to call for help. I feel more secure if I have this device because I’m by myself in my apartment. Even my family feels better for me having it. It’s something that I don’t want to have to use, but glad to know that I have it in case of an emergency, and feel that I have control of getting help. It serves its purpose well, and I recommend it.

We needed something to have in our home in case of an emergency. The Philips Lifeline is all right and we're satisfied, but I had several experiences when they did not pick up when I fell. We also just got a paper saying that they're not going to be available for a fall anymore. I'm not too happy about that and I'm going to have to think about that. They also don't have anything outside the home either, so that's another consideration for us.

I’m going through a lot of medical stuff this year. I was losing my balance and falling so my husband got a Philips Lifeline for me. He felt safer if I'm wearing it. So, I just wear it all the time around my neck. One time I did fall and I had to use it. It worked, it's just that I have to wait for someone to come and get me. Philips' response was not long. My daughter was close to us so she came over.

Billie has had a lot of problems, mental and physical, so she has a Philips Lifeline. It's working okay but she hasn't needed to use it yet. She wears the device and she's at home most of the time.

Back when I first got Philips, I got it because my husband was having trouble walking and I had to help hold him up. And one time, he fell down and I ended up sliding and sitting on to the floor, and then getting out from under him and getting help. So I decided that a Lifeline was a good thing to have while I was taking care of him. I've kept it since then 'cause right now I'm living alone, and it seems like a good thing to have on.

My children thought I needed a medical alert device and because of my age, I got a Philips Lifeline and I've had it for several years now. I understood that the representatives were going to check with me periodically to see if it was working but I've never had a call from them. Yet I have called them and they've been great. I only wish the device would reach out farther. Also, there are other companies that offer more than the program that I'm with.

I’m 87 years old and I live with my son, but I could fall when I’m here by myself. I have a bad leg and it hurts a lot worse. I have the Philips Lifeline modem in my bedroom and I have the necklace around my neck. It works all right and I've used it a few times. The ambulance came and they took me to the hospital on time. When the battery of my alert device got weak, we got another one. I have the old box sitting in here but I don’t know what to do with it. Around here, FedEx is over 50 miles away. Other than that, anybody who's living alone and older should have the lifeline.

I was in a nursing home and when I came home, we decided to get a Philips Lifeline. Their reps have been nice when I called. They've answered and tried to help me with what I needed. They sent me a new necklace recently and had me send my old one in. I got it here if I need it.

My daughter got Philips Lifeline for me but this is only for the house. She made a mistake. I just put it on when I'm alone, but when my two grandkids who live with me are here, I just take it off and put it away. They're my helpers when they're home. But when I go to the casino, I'm pretty much alone in the hall because everybody spreads out, we don’t gang-up in one place. Therefore, if something happens to me, how are they going to find me? I hear people say, "I called them and I'm at the park and I can't get up." So, I like something that works in the house and out of the area. That’s where I would need it rather than in the house when somebody is always here with me. But they cost more than I pay. I can't afford to pay much more.

I live alone and I'm getting older everyday. I just turned 89 and I have good support around here from neighbors and children. I also have the Philips Lifeline and I wear the button everyday. It's easy to use and my experience with them has been very good.

My mother got the Philips Lifeline when she was over the age of 90. She's 98 now so she's had it for several years now. We've used it a number of times, and it's been really good. It gets people here fast. But there has been a number of times when we called Philips Lifeline and there's something in place where a relative needs to be called but that didn't always seem to happen. And if it did happen, it was quite a ways down the road instead of immediately. Other than that, we'd still recommend them.

I live alone and I've had trouble with my balance occasionally, it has gotten worse though. Two of my kids live nearby but having the lifeline makes my kids much happier. When I had trouble with the device three years ago as it wasn’t working right, their reps were very good. They came out and fixed it right away and I got a new pendant. The price could be improved though and I’ve often wondered about the much cheaper devices in ads.

Robert has a large lot that he works outside a lot in and at that time, he was not a real big user of a cellphone. So, the Philips Lifeline was a good option for him. He wears the necklace and he's safer because he has it. If nobody's around, he will hit it and it will start the process of the phone calls to me. And I'm pretty close if I'm not here. He hit it once by accident when he was carrying some wood and it hit the button. It got the ambulance here and that kind of pissed him off. But I tried to convince him that that's exactly why we have it. So so far, the device has done exactly what we wanted it to do and I'd recommend it. Robert is also looking at the things that are GPS related and not having to be attached to the phone line. That's the only reason he keeps his landline right at the moment.

I had trouble falling. In fact, I fell in the bathroom before and then laid in the bathtub for 15 hours. I was in the hospital for about six weeks. I live by myself and I have nobody to get me help so my son and daughters got a Philips Lifeline for me. I wear it around my neck so in case I'd fall, hopefully, I'll get somebody through its button. So far, I'm happy with it. I've never had to use it but I've got in case I need it.

The people I've talked to from Philips Lifeline have been really good, and I know that I'm in good hands. I fall a lot and I needed a medical device. My doctor doesn't want me to be alone because I'm in bad shape. And my daughter and her husband are living with me and they take care of me, but I feel very good having Philips Lifeline available every day now.

I live by myself on a 40 acre farm and my closest neighbor is two blocks away. My kids are all about three miles away so they came to think that if I have a medical alert device and something would happen, I could at least save myself a lot of effort and my daughter could get here. I'm also very feeble. I can handle cooking a little and I drive. But the only place I drop is to the beauty shop. I have a housekeeper, too, but I had to go get Philips Lifeline because I needed more help with the rest of the stuff.

I have a balance problem so I got the Philips Lifeline. When I fell outside, it didn't work. I was pretty far away. So it hasn't been usefull. I fell outside of their knowledge, and I'm dissatisfied with it.

I first had to use Philips Lifeline for my husband when he was alive. I've had it for about 10 years now. It's important and I feel better having it. It's necessary, especially since I've had back surgeries and my legs are very weak sometimes. It gives me confidence when I'm going around the house or working outside. My interactions with the Philips Lifeline team have been very good. But they don't check the system like they used to, so I try to remember to activate it to make sure it's working fine every once in a while. That goes okay and the response time is seconds. I recommend Philips Lifeline to many people my age and when people think they don't need it, I tell them that they do.

At my age something might happen where I may need the service of a medical alert device. I'm fine with the Philips Lifeline and having it, I don't know it's there. It's pretty sensitive too. I've fallen and rang the alarm. Nobody has never come here for my aid. I sometimes roll over on the button and it sets the alarm, but I try to instantly catch it before they dispatch anybody. Usually, the people just come through the front drive and I’d meet them at the door and tell them I was sorry as I may have rolled over the device. Sometimes I have people call in and ask if I'm hurt and I'd tell them the same thing.

My Philips Lifeline went off a time or two and they've called. I wear it all the time around my neck and I've felt secure having it. But I'm walking a lot better and getting around pretty good now so I was thinking of sending it back.

I fell once in a basement and I had to crawl up the basement steps on my bottom. I broke a bone in my knee and had to have a pin put in it. That was a trying experience so I thought I needed somebody to come into the home and help me if I need it. I got a Philips Lifeline and I feel better. As far as attitude and responsiveness, the representatives are great and they're going to Red Cross. The minute that Red Cross hears anything, they give me a call. I've had some things that I've changed with it that have been confusing but what I was most frustrated with was I've been falling a lot. I've had vertigo in the last couple of weeks and I don't have the device monitoring me. For a long time, it was monitoring me and then I fell a couple of times but I didn't get a call.

Philips Lifeline is a product every elderly person should have. I've got one for a couple of years now and the device works fine. I've used it several times. It came on about two months ago when I fell outside. I've fallen in the house and help has come right away. Their service is very good and the representatives have been wonderful. I feel safer since owning the device and I've no problem wearing it. In fact, I forget to take it off when I leave the house. I'm thankful I have it because I've used it on numerous occasions. I've recommended Philips Lifeline to a couple of people and I definitely would recommend them to a friend.

I have had surgery on my back in 2014 and I was advised to get a medical alert device when I came home. I'm 90 years old and I have an old two story house and I sleep upstairs. I have Philips Lifeline and I've gotten along fine with it. I wear it all the time except when I go shopping. I still drive and do all those dangerous things but I know it's there. I don't know what the range is but whenever I go out to pick up my mail at the end of my drive, it's nearly out of range. So I always carry my cellphone with me when I go out in the yard, which I don't do very often. And I practice safe such that when I go to the basement I carry my phone with me, and I have family who lives close by. I've only had to use Philips Lifeline one time and the only problem is when the power goes out.

I'm 93 and I live alone, plus I'm on a wheelchair and can't walk. I really need something in case I fall. I have my Philips Lifeline device around my neck all the time, except when I leave the house. I'm pleased with it. I put the button underneath so I don’t push it when I wear it, but the other night, when I went to the bathroom to take my pills, I accidentally pushed the button. All of a sudden, these girls came. They were right on schedule on with me. Then the other day, I was opening a jar of mayonnaise. I twist it and hold it against my chest, and I pushed the button. But I was able to talk to a rep and told her everything was all right, and it was my fault.

I've had Philips Lifeline ever since I was 80 years old, and I'm going on 95 now. I got scared to death once because I had the front door opened and I went to take clothes out of the washer and put them in the dryer. I pushed the button and this man was hollering, "Ms. Gartman! Ms. Gartman! Are you okay? Are you okay?" And then, I realized what I had done. I told him that I had to bend over to get clothes out and I evidently pushed that button. He's said, "It's all right." Also, my little great-grandson was over here and he pushed it once and everybody was looking around. And his mama said, "Oh! My son did that.". It really goes off in a minute. It works just fine as long as we have no storms because the lines go out. Anyway, my oldest daughter lives with me now.

I'm nearly 80 years old, and I fall down a lot. I feel a lot safer with my Philips Lifeline than I am without it. The people at Philips have all been very nice, sweet, and helpful as they can be. They responded very quickly, too, when I used my device and they were here in 10 minutes.

I've had my Philips Lifeline medical alert device for several years now. It's comfortable to wear and I feel secure with it.

I was in the hospital and they suggested Philips Lifeline and I've been using it since 2006. It's on my neck and it's comfortable. Also, Philips' response time was very quick and they were courteous. I've been very pleased with Philips and if I had any kind of problem, I could fall back on it. I would recommend them.

My health's not good and although my daughter's here, it's like I'm alone. I wear the Philips Lifeline around my neck and it has been a lot of help to me. I fell last night and I had to use it and help was really quick. The lifeline is nice but they're just too high. I just can't pay the $47 a month.

I decided to get the Philips Lifeline because my sister-in-law was living alone and she was robbed. The person who did it was never found. She pressed the alert button and she was taken to the hospital. I also live by myself and my girls remind me to take my cellphone with me when I work in the garden so having the Philips Lifeline would be an answer to their anxiety. The Philips Lifeline team attached a messy, main system with wires hanging haphazardly around it on the refrigerator. The team isn’t loud when they respond and I also had to call a couple of times to let them know I’m here. The Philips Lifeline is around my neck and it’s difficult to wash my neck when I take a bath. It’s inconvenient but it does make me feel safer at home.

I kept falling but I feel more secure with the Philips Lifeline medical alert device. I like it and it’s comfortable to wear. Also, their team is always nice.

Somebody up in the hospital recommended Philips Lifeline to my daughter and my wife was in there so that’s where I got this one. I’ve had it for a couple of years now and I make sure I have it with me. About a week ago, I was out in the yard doing some things and the paramedics showed up from down East. They asked if I called 911 and apparently, I touched that button some way. I’ve done it before a couple of times, but I was always in the house. They’re quick on the draw and I’d recommend them to my friends.

I fell a couple of times and I couldn't get up so I had my daughter get in touch with Philips Lifeline and get it for me. It's nice to have it and it's very helpful. I hope I never have to use it, but if I do, I feel that somebody will answer me immediately. One time I had an accident and I pressed it. Somebody answered and got the help for me. It took a little longer because the door was closed and they had to break in, but I'm very satisfied with it. I just recommended Philips Lifeline to somebody and he got it for his mother.

Ashley is a 94-year-old man living independently and sometime in the spring of this past year, he got Philips Lifeline which is the only one available in our area. It's quite comfortable for him to wear on his neck although he’s pressed it a few times by accident. The response time was fine and people were normally friendly but he can't actually hear the response even though it's turned up as high as it goes. Still, it makes his family feel more secure in case he falls or something occurs.

I fell two or three times and I live alone, so I really needed some way to call for help if I needed it. My Philips Lifeline gave me great confidence when I was home and I wore my button right on my chest all the time. The Philips Lifeline team was very good. Several times, I went to the hospital by ambulance and they got me help right away. I would wear the button and everybody knew what it was. However, I’m in a long-term facility now and there are people around all the time. At 93, I decided I couldn’t quite manage alone, and that’s why we’re cancelling. But we've had Philips since my husband was still alive and that was over 10 years ago. I still keep looking down and thinking, “Where’s my button?” because you have to keep it with you since it’s no good if you don’t keep it right on. Overall, Philips Lifeline was excellent, I was very satisfied and I would recommend them.

I have to use a walker and I'm by myself a whole lot during the day. The nurses and other people thought I needed an alert device. I'm still able to do things and I can help around the house. But I can tell that there's something different in the last several months and I know it's just my age. I feel a whole lot better if I'm by myself because I have the Philips Lifeline and I can get help if I fall. I have accidentally pushed the button once and they were on instantly. I appreciate having something here that I can depend on and I'd recommend it. I also told my sister about it because she asked and she really needs one.

Philips Lifeline was a big help when I was falling. I’m satisfied with it. When I had sciatic nerve damage, and when that pain would come, it would knock me off my feet. That went on for about six months. And then, it just went away. My son pays for my Philips Lifeline and doesn’t want me to get rid of it. He had it upgraded so I could go outside a little bit farther. But sometimes, I don’t wear it because I got cats. After he had it upgraded, they thought I was falling but I was really cleaning my litter box. They even made a trip here one time. So, now they don’t call me and ask me about it. I have hit it twice and didn’t know that I have hit it, and they were on the phone calling me, and I told them everything’s fine. So, now, at night, I usually take it off and they end up where I could reach up and get it.

The nursing home I was in recommended Philips Lifeline. I have it on my wrist and I've been wearing it for a year now. It is working okay, very convenient and very reliable. I'm satisfied. If you're thinking about getting one, talk to other people first.

I'm 92 years old and I got Philips Lifeline in case of an emergency. I wear it all the time and I take it off when I go out. I had to use it two months ago when I didn't feel good, so I pressed the Lifeline and they were very prompt in coming and were knowledgeable. I'm very satisfied with them.

I live at home, but I fall a lot, and when I fall, my daughter who is sleeping upstairs wouldn’t even know that I fell. I fell once, and it was a long time before she knew I was down on the ground. We got Philips Lifeline after that and my children are happy that I have it, because they would be worried that something would happen and nobody would know about it. My children and I feel more secure and Philips makes everybody more at ease knowing that if I fall or something happens and I push it, somebody comes right away. I have fallen a couple of times and they answer it right away. I feel lost without it and when I’m in the hospital, I don’t have it, so I liked having it with me, but it doesn’t work there. I was in the hospital and in rehab for a total of six weeks, and when I called them before, they said they would take an amount off of my bill, but only after I called and it was over. So far, everything’s been fine.

I’ve got a mail from Philips Lifeline about a non-payment. I’m not using it because of the cord. I was walking with my sister-in-law, and a woman says, “Miss, you dropped something.” I looked down and it was the little thing I press to get some help. I didn’t know how it fell off my neck. I meant to call Philips Lifeline and send it back because my daughter is living with me now. I’ve just been too sick and I’ve been in a hospital. Another thing too, right across the street where I live is the Fire Department. So, I can call 911 and the Fire Department is here. The paramedics are here within seconds.

My Philips Lifeline stays on my neck and I don't think I could stay at home by myself without it. I never take it off. I got the device because I can't see and I can't hear and their people treat me wonderfully. When I had a couple of episodes that I've had to use it, they got out in here to me in five minutes and took care of me.

I'm crippled and I can't get up if I fall down. With the Philips Lifeline, I can reach out to somebody if something happens to me. It is only confined to the home, but it's good enough. I used it once or twice when I fell, and they came right away. They were friendly and knowledgeable. The only drawback is that if I go to bed at night with the doors locked and they need to come in, they'll need to break the door or go through a window. Other than that, my experience has been very satisfactory and I feel more secure with it. It's good to have, especially in my condition.

My mother has had her Philips Lifeline for a year and a half. I ordered it for preventative measure, and I feel pretty good that if she falls and I'm not in the room or if I'm out that help will come. She wears it a lot of times. My mom has to go to rehav a couple of times and there's no way to put the device on hold while she's there. We can only do it 30 days every year. So I'm usually paying for it when she's not here to use it. But it's been a good experience and I've recommended them.

We've had Philips Lifeline for a couple of years and all of a sudden the monitor started blinking. I called to see what was the error and the rep told me that the device that my mother had was outdated and she needs a new one. They ordered it and they said it should be coming soon. I realized I'm being charged and we can't even use it. I called them in July and they said they were sending one out but I never received it. We were on vacation and when we got back, I called and let them know we still haven't received it.

I had a terrible dizzy spell and I wasn't near anything to hold on to so I fell. After that, I got the Philips Lifeline and my sense of security changed a hundred percent. It takes the worry out of it and their team has been wonderful. They're very polite and knowledgeable. I was on a walking plan before this and I was doing very well, then I had to go back to square one. I've been slowly working up to where I was and I'm almost there. My button is light and fits in to my lifestyle but I put it inside my blouse so it's not terribly obvious. I'm going to really try harder to find a way that the cord doesn't show around the sides of my neck. Generally, I've been making sure that I wear a necklace and sometimes, that covers it up. Also, I wish I could have it discounted medically.

My experience with Philips Lifeline has been fine. I have the help of my daughter when I need to call them for any reason or sometimes when it says battery low. I always wear it, and sometimes, I wish the black was a different color. Other than that, they respond quickly when the button is pushed. I used it several years ago when I fell. But right now, I’m doing well. I go to therapy and do my exercise for preventative measure. I’m grateful for God’s blessings and for the service that we get from Philips Lifeline. I appreciate it and I’m very satisfied with them. My sister in the Florida has Philips Lifeline, too.

I got a Lifeline medical alert device because my son-in-law hasn't been good for a long time. He's trying to get healthy so they can go places and do a few things and that's where Philips Lifeline comes in. I tested the device yesterday and it went fine. Their rep was very helpful and he explained everything to my daughter. I'm pleased that it reached the very front of the house with the door open, which is where I need it.

I live here alone and I feel more secure having the Philips Lifeline device. I have it for a couple of years now and I've had to use it twice. Their response was very good and their service was very satisfactory. Philips Lifeline is good and I'd tell others who are interested to go ahead and get them.

I lived in a trailer by myself and realized I was getting older all the time. I was getting a little bit afraid to live by myself with no help or anyone to know that if I fell. So I got a Philips Lifeline device. But now, I live in an apartment with which ain't much better. I have gotten heart trouble since then. In fact, about a year and a half ago, I fell a few times and had to call the ambulance to take me to the hospital. I didn't think about the Philips Lifeline at that time since I was close to the phone and could call the ambulance.

I wanted to be sure that I was protected and I have a good experience with Philips Lifeline. I pressed it by accident once and there was a phone call. It was very quick. I was a little embarrassed because I had no problem at that time, but they were very understanding. They said it happens sometimes. I feel more secure having Philips Lifeline. I am happy with with and I would recommend it.

I'm 87 and my kids want me to have a little security. I ordered Philips Lifeline on March 15, 2017. It was my understanding that the type of service I got was for the house and not in the car. I never wear my Lifeline when I go out because I figured it was useless. And then last week, I was going to physical therapy and I was in a hurry. I never took the lifeline off and while I was doing physical therapy, something pressed against it. If I don't answer the box in my bedroom, they call me on the phone and I didn't answer because I was not home. So, they automatically called 911 and the fire truck, the ambulance, and the police came up. They found a window upstairs in my bedroom that was unlocked so they came in. My goddaughter lives up the street so she came down. She called my kids so everybody was upset. They looked all over and didn't find me so they left a note. My neighbors were astounded.

My husband is 85 years old and he has dementia and a hundred other problems. He falls a couple of times a month but he's had the Philips Lifeline for several years and it is very good. He even sleeps with it but we take it off in the shower. But I never realized that if he moved within 30 seconds, it shuts itself off and he did not remember that as he fell in the bathroom. He tried to get up before the 30 seconds was up and he laid there for an hour until I got back from church. That’s not the way that the thing should be programmed and I was very upset about that. It has to consider people who are very old and have some form of mental disabilities. Plus, it wasn’t until the very last person that I spoke to that she explained to me that if you move, it doesn’t go off. I was very frustrated.

I have a muscle disease and there’s potential for falling. At times too, my wife has a potential for falling so I wanted to have insurance. We’ve had a couple of calls and a couple of false alerts as well, and the Philips Lifeline team was friendly. I wear the device around my neck, and if I need it, I just press the button. So does my wife, she has the same thing. We’re very comfortable with it. We know that if the need arises, Lifeline is there.

I have a son that’s a couple of houses down. He comes in all the time and checks on me. He bought LifeLine for me just in case I fall. I've had the device for about four years. I have it around my neck and I never worry about it to keep me secure. Two of my housekeepers accidentally set it off twice when they were cleaning. It was in my bedroom and I wasn’t in my bedroom when they did it. The reps from Philips called back right away and I told them everything was fine.

My wife has Philips Lifeline for about a year now and it works for her. Since she has Alzheimer's disease, she can leave stuff on or she could fall down. She can also forget the instructions she’s been given, so I have to make sure that she wears the device all the time. The device doesn’t weigh much and it seems that there’s no discomfort with my wife when she wears it. Sometimes she'll take it off or tuck it in her sweater so that if she ever needs it, it'll be available. My wife is rarely left alone, as well, since I am retired and a care keeper comes in when I’m on dialysis. She doesn’t go out that much too.

I've had Philips Lifeline since 2015 after I broke my hips. My kids told me that I had to have it. I fix mine on my wrist and I'm not too fond of that since it's in the way and there have been a couple of times that it’s been dropped and activated. When the thing is pushed accidentally, they’re right there to find if I’m okay. Their customer service team were courteous. It's $26 a month but I’ve been wondering if there are some that are cheaper.

My parents were experiencing a lot of falls and weren’t able to get going on their own, so we needed the extra layer of security. The Philips Lifeline makes all of us feel a little more secure to know help is only a button away if they need it. My dad wears his on his wrist and my mom wears hers on a chain around her neck. Plus, they can wear them in the shower. We’ve had to have the little transmitters that they wear replaced. My dad’s got crushed in an accident. Their reps have been kind and very immediate in giving help. We got the thing by FedEx the next day. We would highly recommend Philips Lifeline to anybody. They’ve been great for us to work with, and it’s been a very happy and rewarding experience.

Philips Lifeline makes me feel safer. They'd save my life and I've probably been dead without them. I was afraid I'd get sick and my daughter can't talk. I had a stroke and didn't realize that I had one, and my daughter's the one that knows to get the device and push it when I had the stroke.

Philips Lifeline is fantastic. I fell and they were concerned about me because the rep called back to see if somebody got here to help me get up from the floor. That put an impression on us and I've had no problems every time they had to come out. I wear the help button around my neck and I feel better and more comfortable with it.

I live by myself, and I have a cane and a walker. I had a bad fall and then my niece got the Philips Lifeline for me. She helped me get it all straightened out. I’ve had it for about seven years and I've had good luck with that. I haven't fallen in a long time. I call in the first of every month to have it checked. They ask if I need help and I’d say it was just time to check it. And they’ve changed my Lifeline one-time. About a year ago, I called them about the thing that’s put around the neck. The thing kept beeping, and then the manual thing was not beeping, it kept flashing the red light. So they sent me a new one.

I live alone and I’m in my 80s. My brother who passed away lived across the street at the time, but he would stand there and pace back and forth not knowing what to do in an emergency. I got some mailings from Philips Lifeline which I kept and I figured it was time for me to get one and I’m glad I did. I got it three weeks ago. When they set me up, it went smoothly. I got the stuff and read through it.

I fell once before and knowing that anything can happen anytime I can say Philips Lifeline is more of an assurance. At least I know I can always get to that button in case something happens to me. The only thing is when I'm home I'm okay but when I'm away I'm not protected. But since I bought it two years ago, things have been going smoothly. With the way the device is designed it also doesn't let you make that false move like pressing it against your body. The people there are also friendly and I really think that they're for me.

I had a stroke and I had fallen several times. My husband's retired and he usually stays with me. But he also likes to get out sometimes and Philips Lifeline gave him the freedom to get out knowing that I was going to be cared for. I also feel more comfortable knowing that when I’m alone, I’ve got a back-up. My husband is first of the back-ups and my two girls are the second and the third. I thought they would never get called upon, but they had to call the paramedics. And so I learned that that worked too. Also, customer service had been more than adequate although I don’t carry on conversations very well since my strokes.

They insisted I get a Philips Lifeline after I fell several years ago. I was in the house by myself and I had to wait for my daughter to come home from work. I feel definitely more safe having Philips Lifeline. I wear it around my neck and when I'm in bed at night, I'm rolling around with it, but it's comfortable. I have called several times when certain things happened and they were very prompt. It was like calling 911. They asked me what the problem was, I told them, and they said they would get someone here right away which they did. I have no complaints about the service. They do a good job. I'm very satisfied with them and would recommend them to anyone else.

I had a stroke over six years ago. I was home alone and decided to get a medical alert device. A friend recommended the Philips Lifeline. I like that I have it. I have it centrally-located so I can hear it. When I push the button, I can get service and they’re able to hear me. Their representatives have been good. I’d recommend it but it would be nice if it was cheaper. There’s an upgrade but it’s very expensive to make it usable with the cellphone. They offer a different button that I could try if I’m away from home and it would work.

I got new hearing aids and if I have them on, my phone conversations come over the Philips Lifeline system and I can be heard throughout the whole house. It happened again today and I didn’t have my hearing aids on. I hollered up to my son upstairs if he could hear me up there and he said, “Loud and clear.” I called Philips Lifeline two and a half weeks ago and complained about it. The rep fixed it within two minutes but now it’s starting up again. I used the Philips Lifeline one time when I had a heart attack and it worked great. I was very appreciative that night. The fellas in the ambulance came and got me out of here fast. I want my medical alert device fixed and stay fixed or I could get rid of it and just call 911 on my phone.

The Philips Lifeline team called me a couple of times to check the device. Once, they woke me up out of a deep sleep. They’re checking to see if I’m still alive and kicking. I have the device that hangs around my neck and they replaced it once but this one is too long and I am not able to adjust and clean it. The cord is a stiff type of coating material. I’m satisfied but I wouldn’t recommend it. It's too expensive and now I’m told that Medicare pays for such a device.

I'm 98 years old and I've had Philips Lifeline for years. I wear it around my leg and so far, it's been good. I haven't had any trouble with it.

Philips Lifeline is the first help button I’ve used. It’s easy to carry around and use. I would recommend it to my friends.

I wear my Philips Lifeline around my neck and it’s just something that’s there if I need it. I like it this way. We tested the button when we set it up and the reps were very courteous and very patient. I had to press my button numerous times and they would still nod.

I’ve had Philips Lifeline ever since I had a stroke. Having it gives me more confidence and makes me feel safer. I’ve tested the button and their reps responded almost immediately. I wear the device on my walker so that it’s within my reach at all times. I feel good having Philips Lifeline and I would recommend it to anybody.

My mother has got Parkinson’s disease, a bad back, and dementia. She’s got very little bit of life into her anymore. Sometimes she wears Philips Lifeline around her hand and sometimes she doesn't because her mind doesn't have a lot of memory in it anymore. This past summer she needed the device to call a rescue squad because her blood pressure went really low, and everything was fine with the team who responded. I worry about the elderly people all the time and I've also told my aunt who is about 83 years old that she ought to get one in case something happens to her because her son who lives with her passed away.

My mom lives with us and we felt better with her having the Philips Lifeline when we were not at home. She's 97 years old and there are times when she's here by herself. We've had it for a year and it's been good. She doesn't like wearing it, but when we're out she will put it on. I don't make her wear it when we're at home though. She's accidentally hit it twice and Philips Lifeline as called, so I have had to talk to them. They were good. Their response time was immediate. We bought two of them, one for my mom and one for my mother-in-law. My mother-in-law would not wear hers and sent it back. However, I would feel more comfortable if she wore it because she's 91 and lives by herself.

I've had cancer for 12 years and it's affecting my right leg so I'm handicapped. I can't move very well and I'm scared of falling. The children and I feel more secure since using Philips Lifeline. It serves its purpose and my daughter who lives behind me will be alerted if I fall. But it doesn't reach out far enough like when I go out to church or other places so I would like to have it upgraded.

I needed some help around the house and got a Philips Lifeline. Sometimes, I get dizzy and that’s when I wear it around my neck and it’s very comfortable. At times, some of my grandkids accidentally set it off when they fooled with it and they came. Everything is fine. It’s a lifesaver and it’s very good to have.