Lifeline Reviews

My son wanted me to get a medical alert device and he chose Philips Lifeline. It's been very good. We've used it accidentally, a little one toddling around. They responded very promptly.

I was living alone with my cat in my 70's and I thought if something would happen, my cat and I can't unlock the door and let the fire department in. So, I thought that it might be a good idea to get a medical alert device, and I've had Philips Lifeline since then. I've never had to use it, but there were times that I accidentally pushed the button and they were sometimes prompt in response. Other times, it takes four minutes and I've been a little disappointed in that. But they call in a reasonable amount most of the time. I'm usually in the bedroom and the machine is in the kitchen so I never knew if they'd hear me. But I have a phone so I pick it up and answer when I hear it ring. However, they call more than once a month and have me answer that thing for testing. It's a pain in the neck. It's always when I've been on the phone or if somebody's been on the phone and as soon as they hang up, it's ringing and, "This is Philips Lifeline."

I have heart problems so I decided to get a medical alert device. But Philips Lifeline really isn't doing anything for me. I don't really need it. So I've been thinking about changing or I'll probably just cancel. I feel like I wasted $44 a month for nothing. If I needed them, I don't know if they'd be a help or not.

I had an entertainment center that had glass on it and I wanted to hook my speakers on. And so, I got a chair to get up, fell, and put my arm through the glass. My wife said that we needed something to keep me safe and decided to get a medical alert device from Philips Lifeline. I wear it all the time except when I'm in the shower. Since using the device, I feel safer knowing that if I get in trouble, all I have to do is push the button and I get help immediately. All of their reps have been good and all I have to do is check in with them every month. I've used the device once and they sent an ambulance over in minutes. I'm happy with the service.

My father has a peripheral vascular disease, and he had had numerous surgeries and then he got gangrene and lost his leg. There was a progression of inability to get around by himself. When he first became ill, I was working full-time at a non-profit hospice and we recommend Philips Lifeline to our patients and we have coupons for that. So I decided to get their device too.

My children decided that I needed a medical alert device and I've had it for two years. Sometimes, I wish I didn't have to wear it because I can't hide it under my clothes completely. Nevertheless, I would recommend it as a safety device for those who could fall and need help as they are getting older.

One of my neighbors told my pastor that I fell several times and so my church bought Philips Lifeline for me. My biggest complaint is when I wear it around my neck, it makes my neck itch. Unless I have a collar, it's hard for me to wear it. Also, it'll only work in the house or down to the mailbox. However, I'm thankful to have it.

We first got Philips when my husband was still alive. It was on television and somebody had told us about it. I made the call to check with them and see what it was all about. It was for him that we got it, and then they added me onto it. After Henry died, I went with it. It's really been a help and a blessing. During the times that I've had to use it, it has really been great. It's been a while, thank God, since I had to use it.

My son wanted me to have a medical alert device because I live alone. He chose Philips because it works really well. Since getting it, it has served its purpose. It's in my kitchen and I'm in that part of the house most of the time. I can hear it in every room of my house. I would recommend Philips Lifeline because it might save somebody's life.

My father fell and broke his hips, but both he and my mother deemed it not necessary to call me. I came home from work and he was on the floor, and he's been there for two and a half hours. It was terrifying and that’s when I put my big foot down. I looked at a couple different medical alert devices and I chose Philips Lifeline because it was recommended by Bryn Mawr Rehab Hospital. They tested the Philips devices at their facility and that would detect if someone slipped or fell.

I had heart trouble, have diabetes real bad, and fall a lot. I was also living alone so I needed a medical alert device. My daughter-in-law suggested Philips and I've had it for years now. I wear the help button around my neck. The few times that I have called the representatives at Philips, they were always right there and helping right off and they were very good. I'm very satisfied with all the benefits and I would recommend Lifeline.

I've fallen a couple of times and was having trouble getting up. And so, my two sons got me a Philips medical alert device. The people at Philips were very helpful in setting it up. Since having the necklace, I've been more confident when I'm the only one in the apartment. If I should take a tumble, then I know that I have the device there. Their service gives me a sense of security. However, when I work at the kitchen sink, the button wants to get in line with the counter. And so, I've been turning it backward inside of my blouse so that I don't set it off. I've accidentally hit the button twice. Still, I'm not worried because the people at Philips Lifeline have been really courteous when I set it off in error.

I've had Philips Lifeline for quite a few years and I've used it several times. I hang the device around my neck all the time and they've been there for me when I've needed it. It's always worked efficiently and the Philips team has always responded and were very courteous and helpful. My radar went off so I called them a couple of other times and they always answer promptly and they've always helped me by calling the police. I would recommend Philips Lifeline.

I'm 85. I slipped out of bed and broke my arm, so my children wanted me to have a Philips Lifeline. At the beginning, they felt they had to stay here with me but they really didn’t because I can get up. I have a cane and I have a walker sitting alongside my bed, which I only use for other things like taking my garbage out. I wear the device around my neck and put it on over my nightgown at night. I also use it in the daytime if I'm just in the house.

I need a medical alert device because I'm handicapped. I've got two replacement knees and a hip. Philips Lifeline is great although the first one I had before this, you could travel in. The representatives have also been very good. I haven't had any problems with them. But the help button sometimes pulls hair in the back of my neck. Nonetheless, it works.

I'm 79 years old, I have arthritis and I live alone. I've had my device for six years. When I first started, it was through Baptist South in Montgomery and then it changed to Philips Lifeline. I have an in-house and it's on and worn all the time that I'm home. The only problem I have had was last week when I was alerted that it was time to check it. I had pushed the button the third time and it took almost five minutes before they picked up. They told me they were having some issues and that they were working on it.

I have a Philips Lifeline device as I live alone most of the time. I'm a member of this church and they were paying for most of it for a lot of people. They told me they would pay for mine so I went on it. I once talked to one of their reps to test my button and it was okay. There was no walking through anything. I wear it around my neck and feel comfortable with it. I would recommend it to a friend.

Before I had surgery on my head, I was falling down like a rag doll and couldn't stand up. My son bought a Philips Lifeline for me and I feel more secure having it. Their reps used to call once a month and test the device but they haven't done that for a long time now. I've only had to use the device twice. Once was when I fell and another time was when I was over-medicated and had to call an ambulance.

My mother was living alone at the time and she had fallen so I knew that getting a Philips Lifeline would be a good thing to do. I like that with Philips, they would call a family member rather than go on directly to 911 because sometimes, she just needs to simply go to the bathroom. However, we don't use it anymore because she's wheelchair confined and somebody is here 24/7. I kept it because it was a Lifeline to her and it makes her feel good. She wears the necklace every day and night. So far, they've always answered when she pressed her button and we've been very pleased.

I've had Philips for a long time. I live by myself and I can't walk good without something to hold on to. I've fallen before and my daughter and two sons got together and decided on what would be best. We decided on Philips and it's been a blessing because I've used it on different times. It's with me all the time, even in sleep. I keep it around my neck where I can push the button and get help real quick, should I fall and be unable to get up. It's convenient and I'm very happy with it. It's not really expensive too, and I love that about it because I can't afford to spend a lot of money just to wear it around my neck. Also, every time I've had to call, I got good results. I like the company and the way they treat me. I would recommend it to anyone who needs a medical alert device.

My kids insisted that I get a medical alert device because I’m 85 years old and I live alone. I’ve tested it several times and the button is easy to push. Once it's pushed, Philips Lifeline responds in 30 seconds and that gives me comfort in case there is an emergency. The medical device is attached to the same chain of the scapular medal I wear around my neck.

Somebody had a Philips Lifeline device and I asked how it was, if it worked well. And they said, "Yes, it had." So, I got it. I have the necklace but I don't wear any jewelry. If I need it, I have it right next to my bed. Or, if I'm going to be alone... or going somewhere.

I've had some fainting spells and had fallen several times so I thought it's best to be safe and got the Philips Lifeline. Whenever I dropped the device or pushed it, they were prompt to respond. I told them that they're doing a good job and how quickly they answered. Thank heavens I've never had to use it, but I still wear it every day. Everything's been going fine with it. In fact, I have recommended it to a person who ended up getting one.

I'm 90 years old and sometimes I may or may not have people at home. I have fallen down in the backyard not recently and I didn't have a medical alert service. That's why I thought I need a Philips Lifeline and I wear it all the time. Half the time I forget I even have it on. But I know it's there if I need it. My only thing is it doesn't work away from my house so I have my cellphone in the car for that. They call me every once in a while wanting to know if it's okay. Sierra Nevada Memorial Hospital calls me to check it out. They're friendly, helpful and polite. They're fine and I guess they wouldn't call if they didn't care. Everything's peachy keen.

I had both my knees replaced and my children felt that it would be safer having a medical alert device in the house. I wear my Philips Lifeline device around my neck and it is little heavy, but not bad. There was one time I've had to use it. I went out into my porch to change some bird food and got caught on a nail. I fell down and couldn't get up. Philips Lifeline came very quickly and got me back up. I also call in periodically to have the device tested and rechecked. I now have a treadmill down in my basement and I go down there every day to exercise on it. And I always wear the device and take my phone also when I go down there. And it makes makes me feel much more confident if something were to happen down there.

Four years ago, I fell and broke my hip. I was lucky I didn't go out to the kitchen at that time because the telephone was about 100 yards from me and I had to crawl over to call 911. I'm forever breaking bones and so, that made me decide to get a Philips Lifeline medical alert device. I wear it around my neck all the time even when I take a shower. I don't want to go in the shower without having it on. It gets dirty sometimes so I try to wash it off during my shower. I also wear the device with me to bed. Sometimes I lay on it a certain way thinking it might go off but it doesn't. When I go someplace, I don't take it then because it's not good. My son told me it would have cost more if I got one that I can take to someplace.

I had been sick and in the hospital and my daughter insisted that when I came home, I would have a Philips Lifeline because I live alone. She wanted to make sure that I am safe. I feel a whole lot more at ease with wearing the device because I figure if I do fall then I can get some help. I wear it around my neck and I haven't had any problem with it. But I don't know how many times they’ve been out here because I’ve accidentally pushed the button. I was so embarrassed and I didn't know what to do. I put it on the gearshift of my car one day and then I was leaving. I guess I wasn't that far away and had it and then they came out here. My neighbors were saying, "No. She's not even home."

My children encouraged me to get Philips Lifeline. It makes me feel a bit safer but I don't wear it. I just leave it sitting by my chair.

I saw Philips Lifeline on the commercials and I wanted to see how it works. I have a lot of health issues. I have a heart condition, asthma, a defibrillator, arthritis at my knees and bone with scoliosis. Their medical alert device works okay and is very nice to have especially if you have disabilities like me and for an elderly person that lives alone. I just have to press the message button if I wanted to call them or signal them and they come up on the speaker. Then they speak to me about the situation, what I need and how to do it and things to set it up. I feel more confident and I don't have to worry 'cause I know if something happens, I can just press that little button.

I have four grown up, very successful sons, and every one of them said, "You get one of those buttons 'cause you're gonna be there alone. You need something where you can get in touch with somebody." And especially my oldest son, he asked me every time he called if I got my button on. I don't feel that I am that much in need of it but they seem to think I am so I got Philips Lifeline. I've had it for quite a while and everything has been fine. In fact, they just sent me a new one. They said the other one must be worn out, and it was. The band on it was getting really ragged. I wear it on my arm and the first one they sent me had a thing that I put around my neck. But I couldn't stand that. It drove me crazy so I told them I needed the one to wear on my arm. And that's worked out very well.

We would recommend Philips Lifeline. We got it for my mom's safety and she always wears the device around her neck. We've tested it before, and it came back and was fine. The response time was very good.

My experience with Philips Lifeline has been very good. They are very efficient and offer fast service. I live alone and I feel safer using Philips Lifeline. Their team are very concerned and helpful. They are also responsive and quick. One time I didn’t realize I pushed the button, I guess when I was sleeping, and they were there. I wear the device around my neck and it’s comfortable and convenient.

My mother has been using Philips Lifeline for a number of years and we've been pleased with all of it. She's in a wheelchair and we got Philips Lifeline so we could get to her if we needed to. The bracelet was not working and now she has the necklace and it worked better for her. If my mother didn't have Philips Lifeline, she would have to go to a nursing home because she can be independent and live by herself at this time. And she's 91 years old. Philips Lifeline gives us comfort to know that she can press it and we can be there or somebody can get to her. It's a support for us. One time, she fell on the floor and the response from Philips Lifeline was pretty quick.

I had a stroke in 2007, and my husband worked in power plants and he was away. So, I had to have some monitoring device. My son did the research on it, and he decided I was going to get Philips. My husband died and my son is now living in Toronto, so I'm very much by myself. It's easy to push the button and I wear it around my neck all day and night.

My mother lives alone. So, my sister and I decided that my mother should get a medical alert device as a precautionary measure to make sure that she’s safe. She likes having it. She wears it around her neck and we take it off when she takes a shower. She pushed it by accident a couple of times. But she had the caregivers now. So, we know if she needs help, she can just go ahead and push it. The best thing was the fall factor. We upgraded it in case she took a fall and she slipped down, it would go off and they would notify the neighbor and the neighbor could come over and help her get up. That’s the best feature of the whole thing. It’s been a wonderful experience and I’ve already recommended Philips.

Bud is getting less able to keep his balance. We got him the medical alert device so if he falls, it will be notified and we can help him or have somebody else come out. It doesn't bother him so much unless he's sleeping. He doesn't like it wrapping around his neck. My aunt lives with him and she heard about Philips, researched and found it to be the most effective for where we live. I'm his granddaughter and I come over about three or four days a week. I usually take the mornings with him. But when I'm gone, the button would let us all know in whatever order we're in. We have to reset it often because Bud accidentally presses it. It doesn’t stop until you reset it and we may not be available and he can't hear well. When he does, he doesn't know how to fix it. He has to be more careful because sometimes we can't get to a phone and they have to come out without cause.

At the time my mother got a Philips Lifeline she was living alone on her farm and we were concerned about what if something happened to her. At this point, she's living with me but I still have her wear it every day in case I'm outside or in some other portion of the house and she falls or something. It is well worth the money for the peace of mind. They call periodically and ask to test the thing and things of that nature and they're just always really nice. We're very pleased with our experience with them. I would definitely recommend them to somebody else.

I'm very thankful for Philips Lifeline and I'm very satisfied with them. I've been also very happy with them. I'm 85 years old and I've had it for several years just if I need help. I live alone and I felt it was wise to have Philips Lifeline. I definitely feel independent with it. I'm up and about and still drive a little bit just locally. I have arthritis in knees and so I need to be careful. I don’t want to end up in a nursing home because I don’t have to. And I don’t have any complaints with them. I'm supposed to call them and I forget. If I don’t call them, they call me to make sure the thing is working right. I have the necklace thing and I wear it all the time. However, it's no good to me if I am 40 feet out around my house, so I usually take it off if I had to go farther than that. But otherwise, I have it on all the time. If I had the wrist thing, it would be in the way or would get wet if I cook and do dishes.

My Philips Lifeline button is wonderful and it's doing its job. I fell thrice this week but it went off only twice and they answered both times. Evidently, it didn't hit hard enough that one time when it never triggered. I wear it around my neck so I know it's there all the time. I also bathe wearing it.

Something's wrong with the Philips Lifeline machine. The thing goes off and I don't even touch it. One time, I was sitting here with a therapist, talking and not moving when they called and asked if I need help. They'll also call sometimes and say I fell but I didn't like when I was in the bathroom and I was sitting on the toilet. They'll say their machine said that I fell and I don't understand it. I have told them different times when they call and I never seem to get any satisfaction. It's good but I don't think it should be doing what it's doing. The machine keeps blinking off and on and maybe, either this necklace or their machine needs fixing.

I was alone so I got Philips Lifeline. It's like a bracelet but I pin it on to my t-shirt so if I were to ever use it, I would just grab on to it on my chest. I haven't had any trouble with Philips Lifeline. When I called for a routine check to make sure that the machine was working, the reps were very nice. I'd recommend Philips Lifeline. They are very helpful.

I live by myself and I was having a lot of health problems. Philips Lifeline was a safety thing for me. My son took care of it and I think it was a smart thing to do. It made me feel good to know that I have this and that I could depend on if I did fall or something. But it's important that you give them the people that you know you can depend on when they have to call somebody. They had to call me one time because there was something wrong with my telephone. They came on the line and they were concerned about it. They were checking on me so that made me feel good. I talked to them for a very short while but they were very courteous and helpful.

I am in the process of obtaining another medical alert system for my mother-in-law. Their billing practices have been terrible. When re-activating my mother-in-law's account after a hospitalization I was given the option of a promotional price on the fall detection alert. For 3 months I would be charged the regular price of 29.95, getting the fall detection alert, a $15 value for no charge. Then at the end of 3 months I could cancel or start paying. Right from the first month they charged me the extra $15. That began 4 months of dealing with them trying to get my money back. I have made dozens of phone calls, spending 100s of minutes (on a limited cell phone plan) trying to get this resolved.

I'm old and I fell four times since Christmas and broke my ribs twice. I was fortunate to have someone at home because he helped me get back up again. But I got Philips Lifeline on me all the time. I’ve had it for about 10 years and I've gotten older since that time. So I'm more vulnerable, I really must be careful. I carry it right on my neck all the time, where I can get my hands on it. I call Philips Lifeline every month to check in and they're always nice to me. They seem to know what they're doing. I know Philips Lifeline makes me feel better because I'm home a lot of the time alone and it makes me more comfortable. Once I get down and I can't get back up again, it's handy. If I think I need it I will use it.

My sister has stage 4 breast cancer, so she falls and has mobility issues. Because of the combination of Philips' price and the technology they had, we went with them. When she's home alone, I have some assurance that she could get help if she falls. Other than the testing involved when we first set it up, she has luckily not needed it.

I'm alone all day until my son comes home at night so I got a Philips Lifeline. Once, they came out here because the device took off and called several times for help. And I didn't wanted help. I was outside and maybe it had bounced around too much and caused it. Philips Lifeline used to be really good but not anymore. It's getting worn out and goes off all the time. The light just flickers and flickers every day. I don't know whether it's getting old and needs something. My son does something to the back and they go off. It's only another day and it comes back on again. Sometimes I can't stand it.

I'm 92 years old but I’m still pretty active, I drive and I still do an awful lot of things, so I think I’m very fortunate I don’t have any maladies of any sort. I lived alone and I did fall and broke my hip. Fortunately, I do have family that lives close by, so that worked out okay. They said I had to have something so I had my daughter-in-law investigate on medical alert device and checked them all out, and seemed to think that Philips was the best one for me. So that’s what we got. It was a precautionary type thing. The thing that you wear around your neck, they say keep it on all the time. But sometimes like when you’re putting your shoes or taking them off, it bangs around sometimes.

I live alone and my children thought I needed a medical alert device in case I fall or have an accident in the house. That's why they supplied a Philips Lifeline device for me and I feel safer to a certain point though I have never had to use it.

For the past six months, it's the first time I've ever had anything like this 24/7 medical alert device. My daughter and I watch it closely. But I really haven't used it yet. I just tried it out when the girl came over. But it's a comfort to have one. I wear it around my neck and it's comfortable because it's light and they've got it on a little cord. So out of all these six months, it has been easier. I'd recommend Philips Lifeline to my friends.

Last week, I fell on the couch and I was on my knees in my left and right side. My arm was totally numb so I couldn't get up. I was in so much pain. I had to call Philips Lifeline. The rep called my other sister who doesn't have the key. I don't know where she got that name and I told the rep not to use her anymore. Then, they called the paramedics. They came and got me situated. That was the only time when I had a difficulty with them. Other than that, they worked well and my experience with them has been good. Also, the button was very easy to push and the reps responded quickly. I wear the medical alert device around my neck and it's comfortable.

I’m 91 years old, live by myself and have trouble with my knees. Two times the house has been broken in. All my jewelry, tableware and silverware were taken, so I’m not scared. I am glad that I have the Lifeline. I know it’s here and I know how to use it. I’ve had some difficult times with it and didn’t quite understand the system, but it’s okay. It makes me feel more comfortable and not worry. I could push it and get help. I know that it’s ready when I need it. If I fell and I had it on I could get help quickly. I recommend it highly.

My family thought it was best for me to have a medical alert device. So right now, I have the Philips Lifeline. I wear it around my neck and it feels all right. And I feel better when I'm wearing it.

My patient has a Philips Lifeline which her son wanted her to have for her safety. She's had a good experience with it and she's satisfied with the service.

When I had heart surgery, the hospital thought I needed a medical alert device. Someone called and we also wanted one but they sent two. We asked, “Why two?” They said, “Well, one might not reach for the bedroom or far off”. Since it was working well, they just sent one. I put it on every morning when I dress and wear it all day. I feel safer with it. I fall quite a little bit and I had to use it once. When I lost the one around my neck and we didn’t ever find it, we ordered another one and they sent it to us.

This all started with a recommendation from a friend who has something similar if not exactly the same Lifeline product and she's had it for a few years. Her family wanted her to have something and she's 20 years older than me. She's been very happy with it and I felt that perhaps it's time for me to not give my family some stress by knowing that they can leave me for a day or two or a week and I can have help. It was more my family's concern because I had quite a few falls. I needed to have something on me that I can use to call for help and not have to call and upset them to come and help me whether it'd be in the middle of the night or during the day, my son in particular because he's the one that lives closest to me. Philips Lifeline has given them a lot of relief and that's the most important thing, plus I have an immediate contact for help. It's a relief on my part, too.

The people at Philips Lifeline were friendly and nice and they serviced me the best they could. They were great guys and were quick to respond. I had used them several times to call the ambulance when I fell and they had to get me up. I also used the button about a week ago to call the ambulance and go to the hospital because I had pneumonia. Since having Philips Lifeline, I feel safer. It's easy to use, comfortable and convenient. It does make me feel better.

My daughter insisted on getting a medical alert device so I purchased one from Philips Lifeline. I'm comfortable with it. When I first got it, we were checking it out and I pushed it one time and somebody answered and said, "This is Robert." They are very prompt. I would recommend Philips Lifeline to anybody that feels insecure.

I'm here alone and I have a few heart problems. I also have cancer now so I need a medical alert device. Philips Lifeline makes me feel safer. I had to use it a couple of times and they responded immediately. If I need anything or need immediate help, it was easy to push the button. The reps are friendly and helpful. I also tell a lot of people about it and I wear it.

I'm alone and didn't have any medical alert device so I got Philips Lifeline. I feel more secure and it takes away my worries. Called them a couple of times, sometimes those were error too. They've been very polite, helpful and understanding. I'm used to it now, doesn't bother me and don't even know I have it on sometimes. It's easy to use. I'm very happy with it. There are ones that are less expensive but I'm perfectly contented with this. It suits me fine.

I needed help since I was incapacitated to an extent that I couldn't get around as well as I did before. I have Philips Lifeline and I wear it like a necklace and it's been fine and just right. I had the occasion to use it but I didn't because I wasn't familiar with it at the time. When I've fallen, I thought I gotta get up and didn't even think of using the Lifeline to help me. So, I hope that when it's presented to a person, they should give a little more attention to the Lifeline and what it's for. I live alone and now it makes me feel more comfortable having Philips Lifeline that at least I have some kind of help, if not human help.

My mother is going to be 95 and she lives alone, so I got her a Philips medical alert device. Their customer service has been helpful in setting it up and my mother now wears the device every day. She's used it once and everything is working fine.

My wife wanted a medical alert device and she picked Philips Lifeline for me. I'm more independent since I've had Philips Lifeline. It's great.

I'm 87 years old and I live by myself but I do pretty well. My daughter lives in the backyard and they run a store right in front of me, so I feel pretty safe. But, they thought Philips Lifeline might be effective so my daughter got it. However, I don't wear it and I hang it in the bathroom. Also, living on Social Security isn't fun and I could use the money for something else. About six months ago, I thought I heard somebody outside. I called the lifeline and they're supposed to call my daughter. If they don't get her, they'd call my grandson and if they get neither one, they have to call 911. When they didn't respond, I called 911. 911 got here in three minutes but it took them eight minutes. But if I needed it and it worked out, I'd be all right.

My patient has been with Philips for a year and half now. I'm with him from 7:30 to 3:30 and he's by himself for about an hour before his son gets home. His son got him set up with Philips and at first, he had complaints about the call button on his chest but once he got into a routine, it's been better. He knows how to use it if anything should happen while I'm gone. We hit it a couple of times during showers but we simply let the rep know that we accidentally hit it. They always call and they want to hear him say he's fine, which is good. The two times that I've had the pleasure of having to let their rep know it was an accident, she asked if my patient was anywhere close so she could hear him. I told my patient to say something and she asked him some questions and he said he's fine.

My wife has Alzheimer's so I got a medical alert device from Philips Lifeline which my daughter decided mostly. I'm glad I got the device. I wear it around my neck, but the button gets in the way most of the time. Once, I was working and suddenly somebody gave me a hug and punched the button. Their people called and it was a good response, though sometimes I get a response back from Clark County, which is not where I live. It should be from Floyd County.

It’s a good idea to have Phillips close so I wear it around my neck. When you live alone, it’s a safety procedure. It’s good to know. My sister-in-law has the same thing. When she fell and was laying down on the floor, she got help right away. And so far, so good. But the last time I pushed the button by accident, they took a while. Somebody came on the machine and I said, “What took you that long?” The person that answered was not that friendly or nice. She says, “Well, then call the office or something.” I thought, “Oh, that’s rude. That’s not nice.” The Philips Lifeline is okay in the house but it is not safe enough. In case I’m outside or in another room like the kitchen or living room and it goes off, I cannot answer and I have no way to reach them. It would be nice if they invent something that we can wear around our neck that we can talk to right away and get some information.

With Philips Lifeline, I have more peace of mind and fewer worries. I felt the need to have a medical alert device when I had fallen and was alone. A friend from our church uses Philips Lifeline, then I had gone to a meeting for old people and our ambulance service recommended them. I have my help button as a necklace and I don't even realize it's there, and when I wash my hands or the dishes I don't worry about getting it wet. I also talked with Philips Lifeline team and they are really courteous and knowledgeable. One thing I don't like about it is the way it is set up. I have three way calling and when someone calls, I can't catch that second call. I can't hit *69 to see that the other called. I was also having problems with it about a month ago. It was going off during the day but I was not setting it off, and then it was showing the phone was in use. I don’t know what the problem was, but they got that part fixed.

My mother is elderly and she lives alone. She needed to have something in case of an emergency. We have the Philips Lifeline and it comes in handy. It gives a sense of security because if something happens, we could call and someone can assist her. Also, the reps are very good. They called and asked us to test the medical alert device. When my mother is in rehab in the hospital, I put it on and let the reps be aware of that. So, if they test it, they know when she's not here and she doesn't respond.

I had cancer surgery 10 years ago and I am 99 years old now. Since I also live alone, my son and his wife had Philips Lifeline put in for me. I feel more confident with it here, especially at my age and all. I just depend on it. I call and notify Philips Lifeline every month. They are very friendly and helpful. They also call me to check and see if it’s working okay. And it so far has for 10 years. I'm happy with Philips Lifeline except for the price. I think it's a little expensive, but after all, you don’t get anything for nothing these days.

This April, I'll be 96 years old. My three kids said I should get a cane but I don't need that. I fell once but it wasn't because of my medical condition. I just caught my foot. But one time, I was lying in bed and I have a night stand nearby, and I was too close to the bed that I fell out and struck my stomach on the corner of the door. So I went to the doctor and I have that checked. I told him I was thinking about getting a life alert to satisfy my kids and he said, "Oh that would be a good thing." Then my daughter-in-law came over and she signed me up and I got the Philips Lifeline. It's another $32.07 a month that my son and my daughter-in-law have to pay out because I only got Social Security coming in, but I'm 100% satisfied with it. I'm in East Jordan by myself because my daughter passed away the first of March. So I'm keeping my Lifeline. I have it by my bed and I got my bracelet too so I got it wherever I go. I would recommend it to anybody else.

At the time, my husband was walking more and had fallen a few times, so we thought it would be best if he had the Philips Lifeline medical alert service. The help button is comfortable and since he's been using it, there's some more confidence that if something happens, we have something available to help him. When we've done the tests, their team have always been very responsive and helpful. We're happy and satisfied with Philips Lifeline.

I fell and broke my leg. Fortunately, I wasn’t unconscious. But my son insisted I get a Lifeline. He had several companies that he surveyed and we went over them together. And we felt that Philips gave everything that I wanted. With Lifeline, it isn’t just me having confidence, but also my children. They’re happier and I’m happier that they are. It worked when I pushed the button about four years ago. The paramedics came and took me to the hospital. And I ended up having gall bladder surgery. It worked just the way it was supposed to work. They contacted my son, he came and everything was just the right way.

My brother was blacking out and going out so he got the Philips alert. He's real pleased with it and has less worries but he's getting to the age now where if he had one of those episodes and nobody's with him, he might forget to smash his button. But earlier, he was very alert with it. Usually, when the button is smashed, the Philips people respond or follow up real quickly and then they call back to verify if paramedics got here. They told me to test the alert every month. Philips is very good.

I have a neighbor that takes care of me, but I need somebody I can get a hold of if I needed medical attention. Plus I live alone and I felt like I needed a way to get somebody to me if I needed help when I fall and I can’t get up. All the time fell, I was able to get up, but then I had my knees done and I had to have a carotid artery opened in my neck within a year. I felt like I needed Philips Lifeline and I would be more comfortable knowing that all I have to do is push a button and somebody will be there. The team members are very nice. Everybody’s been very helpful and I couldn’t ask for anything better. I wear the help button around the neck, and if I don’t have it there, I have it on my walker where I can get to it when I need it. I used it one time and it was perfect. I’m very happy with it.

I fell down the stairs and wound up in the hospital so my family said that I needed to have the Lifeline. In once instance, I fell down in the kitchen and I didn’t even press the button but they were aware that I had fallen. I then got the emergency equipment here right away and helped me out. Lifeline's staff has been very courteous and very helpful. I automatically put the device on in the morning when I'm getting dressed and take it off at night when I go to bed. It's part of my dressing routine. I really feel safer, particularly going down to the basement and up the stairs. I wouldn't wanna be without it.

I fell and hit my head so I got the Philips Lifeline medical alert device. Since using it I had fewer worries. Their team was very friendly and courteous. Also, the help button was fine and when I fell, it set off the alarm all by itself. My experience has been very good and I'm glad that I got it.

I live alone, am legally blind and almost 82 years old. I took a fall outside last week and didn't press the button, but Philips Lifeline came and put in a new system for me. They changed the whole thing out and when I pushed the button, it immediately answered. They also gave me a credit so I didn't have to pay that month. I wear it around my neck. And when I was having trouble shortening and lengthening the rope, the rep told me she had a trick to show me and it works very well. So everything’s good right now. I would recommend the company highly.

I have had Philips Lifeline for about a month or two now. Today, I decided to test the device for my wife, who is eighty-years old. She has had falls in the past, and I was very concerned about her welfare, as I am at work in the evenings. When I pressed the button on her pendant, we waited for over a minute before Lifeline responded. The call did not come through the device, instead they called the home phone. I was upset about this because the device did not work the way we thought it would. I expressed my concern to the rep who responded by saying that it might be because of the signal strength or something else. I told him I didn't care to hear why it wasn't working properly. I'm concerned about my wife. He said they would have gotten help for her, but through other means???

I'm getting older and it's hard to get around very easily. I had fallen a time or two so I felt like I needed to get in touch with something in case I had fallen and couldn't get up. And when I was in the hospital, Philips Lifeline was the service given to me. They also showed me how to use it. It's comfortable to wear so I have it around my neck all the time and I feel safe with it there. It's good to know that I've got the device and that it works. But one hang-up was when our electricity went off one time, and when it came back on, the reps at Philips instructed me to reset the device.

I use the Philips Lifeline device all the time. I had to use it a few times for help and it's working fine. One time I thought someone was in the house and I punched the device too many times. I called Philips and told them I was dreaming, but they still sent the police out. They said if I punch it more than three times, they have to send somebody out to check. Then I fell out of the bed one time or went to get up and my feet slipped, and I also fell in the kitchen one day in my sock feet. I couldn't get up so I had to call for someone to come and help me for those times. The representatives have all been nice, courteous and interested. I'm pleased with their response to try to get me help as quick as possible when I push my button. I try to be careful as much as I can but the device is handy when I do need it. I don’t know if it could be any better than it is.

My Philips Lifeline medical alert device was very good and I was satisfied with it when it worked. However, it's not working right now. I had trouble with it, but I don't know what's wrong with it. The power went off. I don't know if my son-in-law pushed the button or not. It says "Help" on there, but I don't know what to do with it. I've used it and tried it out on the 21st of the month. Then, after doing that, I haven't pushed the button yet to see if it's working or not.

I fell and broke my hip so I've been in a therapy place and regimen. I got Philips Lifeline and it gives me an assurance. In addition, their staff has been very courteous and has been very nice to me. I've talked to different people who were using Philips and they were very satisfied with them as well. A friend of mine fell and she broke a vertebra. Philips has been tending to her with that and she and her husband have been really happy.

I needed a medical alert device because I'm old and I live alone. Philips Lifeline has quality product and service. It makes me more relaxed because I know help is push-a-button away. I've only had one experience with Philips Lifeline team, fortunately, and it went very smoothly. I needed to get an ambulance quickly and I pushed that button, and they were here before I knew it. They were very nice. Since they knew I was alone, they stayed on the phone until they knew the ambulance was en route.

Everybody at Philips has been great. They've been courteous and professional when I talk to them. Since getting my help button, I've always had it with me. It is comfortable, easy to use and I like it the way it is. It gives me peace of mind and I think it's wonderful.

I've had Philips Lifeline for a long time. I have the necklace and I can even shower with it. About six months ago, I stepped backward, fell, and broke my hip. I pushed my little thing that I got around my neck and it rang. It wasn't a moment that somebody answered and they were on the line. I hardly finished speaking and this woman there said that they'll take care of everything. They got the ambulance here and they got people to push me around. I'm in a SHAG unit and I lock my own unit but they even got it so that the ambulance could come and haul me away. The team at Philips Lifeline have always been courteous. I'm almost 93 and I feel confident that if anything happens, they'd be there. I'm happy with them. I know there are many of them but this one works so well, so I’m gonna keep it and I wouldn't change for anything. I've recommended it to a friend and she's really happy with it, too.

I was falling quite a bit and my husband was with me but he couldn’t help me up, so we had to call the emergency several times. And then, I’m alone now because my husband passed away. I now have a medical alert device because we always said if we were left alone, we should have one. My son researched Philips Lifeline and decided on it and felt that they offered the best. I like it because it goes in direct to the hospital.

I can walk a little with a cane but use a rollator in the house all the time. My son got me a medical alert device without my knowledge but he knew I needed it. My Philips Lifeline device is alright right now though I could use a new one. Not long after I got it, I was able to go close to my fence while I was with the lady that was helping me work with my flowers. I have not done that in a while. I must've had bent over much, and the Philips Lifeline team picked it up. I had to come in to the house and talk to them. I was sitting on my back porch and they came with an ambulance, a lady and a man. They said they didn't get an answer so they came out but I was alright.

When I first got out from the hospital after I had my strokes, the young healthcare lady set up the Philips Lifeline for me so that I would be safe. I started out with the necklace and convenience-wise, it worked well for me and I'm happy with it. I never take it off except when I take a shower where I hang it right next to me. The reps have been very nice and helpful, and answer if I ask them something. Most of the time in the last year, I have fallen or pushed the button by accident and they have come right away to ask me if I needed help. I would recommend it. However, I’m thinking about changing over to the other kind that I can get. I’m more mobile now and I go out in the yard or go with my friends to do different things I like to do.

Since I am up in age, getting a medical alert device is a smart thing to do. People that I knew had Philips Lifeline and were satisfied so I got it, too. Their reps are great. They call me every month and I call back and let them know that the device is working fine. I'm very satisfied.

My doctor suggested Philips Lifeline. I got one and I wear it around my neck. The fire department has been here five times and they’ve gotten to know me because the same people have been here five times. And two of those times, I’ve broken bones. Sometimes, they were just wondering if I was okay because I haven’t used it for so long.

I've once fallen in the tub so my daughter decided to get me a medical alert from Philips. I wear the device with strings around my neck, but my experience with Philips has been awful and I feel it's a waste of money, $50.

I've got a heart condition so I decided to get a Philips Lifeline. I called them to set the button up and they were friendly and helpful. Also, it gives me a little bit more confidence when I wear it at night. I would recommend it.

I fell in the bathtub a couple of years ago and my daughter who is a nurse advised me to get Philips Lifeline. When I've fallen twice, the device came in very handy. Also, the people I've talked to are lovely. I'm 97 and I've had it for a couple of years now. The service is very good and I'm very satisfied and so used to it that I hardly notice it. I have also recommended it to people. But I wish I could get it a little bit cheaper because mine is about $32 and I hear a couple of people having a cheaper one.

Philips Lifeline automatically calls me once a month to run a test by pushing the button that I wear around my neck. I had that call from them three weeks ago so I pushed the button. They're not supposed to take them more than a minute or two at the very most to respond but I still had no call half an hour later. So I wondered why I haven't had a call and what if there had been something wrong with me. There's also a reset button that I pushed and all I got was, "Your call has been answered. Somebody will be with you in just a moment." Then there's also a "Help" button that I pushed which I thought a live body would help me verbally but still, nothing happened. I found their number, called it and pressed "1" for emergency, I was getting no answer as well.

I have multiple sclerosis for 42 years and I have had a heart attack. So my daughter-in-law got me a Philips medical alert and for a couple of years now, I've worn the Help Button all the time. It's wonderful and everybody I know is getting them. My sister in New Hampshire got one and she just plugged hers in yesterday. And when I broke my wrist, they have been so good, as well as when I fell in the hallway and had hit my head and bled a lot, because I was in blood thinners. They came immediately. Their team members are all very nice, very friendly, understanding, lovely and polite. I'd recommend Philips all the time to everybody. In fact, I think everybody’s getting them.

I have breathing difficulties so I needed a medical alert device. My hospice got one from Philips Lifeline for me. I wear it on my wrist and it doesn't bother me.

I was talking to my 13-year-old granddaughter in Las Vegas and I could only understand about seven of the words that she said. I'm wearing hearing aids and it's very difficult to talk on the phone with it. I thought there's gotta be something better. I saw an ad and I'm sure glad I called Philips Lifeline. I have the lifeline around the neck and a screen, which is a godsend, that types out what the other person says. It makes mistakes once in a while and runs about three seconds behind what the other person is saying, but I'm really satisfied and very happy with this thing.

I got a medical alert device because I have a broken pelvis. When I had to call Philips Lifeline, they came, took care of me and would have taken me to the hospital had I needed it. It was a good experience. They were very friendly and very professional. I would recommend them.

Philips Lifeline transferred the device over to me when my wife passed away seven years ago. I wish they would give me a little bit bigger wristband because it's tight on my wrist and it would have been good for about a teenager. Every now and then they want me to call in. I do that once in a while but once I pick the device up and it starts yelling at me.

I came down with Pneumonia and almost lost my life. I'm 93 years old and I live alone so I got the Philips Lifeline. When I came home from the hospital, their rep and I tested the device and it all checked out well. I let it charge during the night and put it back on in the morning. I wear it around my neck.

My number one reason for needing a medical alert device is I'm legally blind and another is that I'm in a wheelchair. I got my medical alert device from Nyack Hospital, then Philips took over. It's more of a comfort for me to know that I have my medical alert device. In fact, I've already used it when there was an emergency. The help button is convenient. I just wear it around my neck and it's okay. The experience I had with Philips Lifeline has been very limited, but it has been satisfactory.

My daughter, Mary, works for ARC and she got the Philips Lifeline medical alert device for me. I like it. I wear it around my neck and it's going to help me if anything shows up. I'd recommend Philips to a friend.

I mainly use Philips Lifeline when I'm going up and down the stairs or in the shower. It's easy to use. Then I get up in the morning and I don't remember to put it on. As I go about my daily business, I'll remember and wear it to go outside. Also, their customer service was very friendly and easy to talk to. I bumped on the transmitter one time and they were on the phone within a few seconds and was very understanding that I made a mistake.

I have been a Philips Lifeline Canada customer since June of 2016. Just after I set this up, the lifeline went off accidentally in my apartment when I was out. The first contact was not called which was my apartment building's superintendent. My second contact also was not called. Immediately, the fire station and police were called. I am paying $68 a month and this was very poor service and not following their protocol of calling my apartment superintendent first. The door was broken down and I had a police officer standing there when I got home asking for my name.

I fall quite often so I thought of getting a medical alert device. The doctor at the hospital I go to suggested Philips Lifeline. I got the medical alert device and I haven't had any problems with it for some time now. Since having the device, I have more peace of mind. I'm wondering though if Philips could track the device anywhere I go.

My husband has MS and iss unsteady on his feet. We got the Philips Lifeline and their staff was very nice when we set it up. My husband wears the device all the time and although he hasn't pushed it, it feels good to have it there. I feel safer and I can leave the house better. It's been good experience 'cause it's very reassuring.

I fell one time I was out in my driveway. I live in a 55-plus community with a few snowbirds and they hadn't come back yet then. So, there weren't any people at home that could help me and it took a while before someone came to get me. I took a blood thinner and I got a very bad hematoma. I didn't break or damaged anything but I had to go to rehab for a couple of weeks. So, I decided I needed a medical alert device. Then, I had to have physical therapy, they gave me a bunch of brochures and Philips Lifeline was in there as a recommendation so, I picked it.

In 2015, I fell and broke my hip and then called Lifeline. They carried me on to the ambulance to get me to the hospital. The button was easy to push and they answered quickly. Philips Lifeline is working pretty good.

I haven't had any trouble with my Philips medical alert device which my cardiologist gave me as a gift. It's comfortable and easy to use.

We got the Philips Lifeline so that in case I was outside and my wife needed some help, she could just push the help button. The Philips Lifeline team sometimes do some testing. After the help button is pressed, it takes them a couple of minutes to come on. The device also sometimes beeps and we have to reset it.

With Philips Lifeline, my friend has less worries. Using the help button is very easy for her. Philips Lifeline is a good program for the elderly. Their reps have also been very friendly, very knowledgeable, and very helpful.

I'm 93 and I had one fall. I was too proud to want to own a medical alert device, but my fall alerted my family that I should get one. I have Lifeline for a while now and I always feel better if I put it on or whenever nobody’s here. It makes me feel more secure. The first thing I do in the morning when I get dressed is to put it on. I haven’t thought about testing the device to see if it works because I’m afraid to set off an alarm and have the fire department and ambulances to come. However, I accidentally pressed the button when I was at the stove and leaned over. The button hit one of the buttons on the stove. Lifeline called me and told them what happened and I thanked them. They were very nice and pleasant to speak with. I wear the device anytime I’m here, but I don’t wear it to the doctor’s office because I don’t think it would go that far. Once in a while, I drop it down the front of my blouse if I’m having company.

We wanted a device that was showing wherever it was or just a lifeline, and nobody else provided that service in this area. So, my daughter had decided to go ahead and take Philips. I've got the style that hangs on a little string around my neck and sometimes, if you don't have it secured just right, it will hang down. I've often thought it'd be better with one on my wrist but I might get it broken there. I'd feel a little more comfortable if it wouldn't dangle around my neck. Then, I had to call them and they had me try to put new batteries in it and talking to their reps was all right. Also, since I live by myself, it makes me feel a little more secure. I've used it a few times, accidentally most of the time but so far, it's worked fine. They responded pretty quick and there'd be somebody with me in just a second or two. I haven't got any complaints but I fell the other day and it was supposed to indicate that but it didn't so I ought to check it with them.

Last time, my carbon monoxide thing went off and I called Philips and asked what I should do. They called an ambulance in and the fire department and they checked it out. They decided the thing had worn out and I was advised to get a new one. And, it wasn't that old. So far, Philips has called an ambulance a time or two.

Originally we had a hard time with the Philips Lifeline because my husband had the neck one and I had the wrist one. For some reason I was on both of them for a while and then Philips had them mixed up. But we finally got it straightened out and the buttons have always worked.

I'm 78 yrs old and a left arm amputee and I'm living alone. I felt that if anything happened, I would need to be able to contact someone immediately so I got myself a Philips Lifeline. Since then, I had less worries. I go about and do what I did before as much as I can. But I just had surgery on my only hand two weeks ago so I'm very limited in what I can do now. Thus, it's important that I have something where I could contact someone outside.

I can't walk really good. My friends talked me into getting Philips Lifeline so that if I was to fall and couldn't get up, I can simply call Philips. I now got both the telephone and the necklace, but I don't wear the necklace because my cat always sleeps on my lap and I'm always afraid he'll punch it. I always sit by the telephone and the necklace is right here by the phone.

My older son got me a Philips Lifeline because he thought I needed it and he doesn't live in this State. He thought if he got that for me that might help me out. It makes my children feel better since I live by myself. I wear it outside and I have it on every day. I can't sleep in it because it chokes me too much or it ends up on my armpit so it lays right by my bed with the lamp. I'm very careful and I depend on it sometimes. I've never had to use it but sometimes it goes off automatically if I set it down on the wrong place. There was one night a couple of years ago when I picked it up and accidentally pushed the button a little bit so it went off. Someone called and they were very rude. Other than that, I'm perfectly satisfied with it.

My children got me a medical alert device so that my husband could leave me and go places because he had to always be here and stay with me. I have the button on a cord and wear it around my neck, but I don't put it next to the skin without some collar. I can walk better now and don't need to have anything to help me walk so I don't wear the button constantly. But I wear it if I know that I'm going to be by myself or if I'm doing something that's a little risky. I have pushed the button once by accident and Philips responded quickly. I told them it was by accident and they went home. I have confidence having the Philips Lifeline and don't feel as hopeless. If I go outside wearing it and I fall down, I know I've got something with me.

Frances has been using her Philips medical alert device for a long time. She got it right after her husband died years ago because she was living here by herself. When I started working here as her caregiver, she already had it. Now, she got somebody round the clock and she always says, “I got my lifeline.” She doesn't have to use it, but she knows that she has it around her neck. And we always do a drill and say, "If someone is not here, what are you supposed to do?" And she says, "I'm supposed to mash on this button." We called the Philips Lifeline team one night when her blood pressure went up. I asked her to mash on the button so she would know what to do. And at that time, the ambulance and the rescue squad was here. Every so often whenever I'm here, they'll call and they will ask us to reset the button. Perhaps they're trying to test it to see if it's working. Our experience has been really good.

The people at Philips Lifeline has been awfully good to me and they are also very polite. They came shortly after I called. It really helps and it takes a lot of stress off a person.

I had Memorial Healthcare before and I was happy with that. But now I have Philips Lifeline and I don't know what it's going to be. I’ve only had it for a couple of months. I have it in case I'm in the basement or someplace and something happened and I need help. I'd recommend it.

I'm past 95 years old and I live alone so I got a Philips Lifeline and I'm thankful for it. My children are close by and take very good care of me and the things that I have to do and use to get through this life, but I'm pleased that I have the help button. I haven't had to use it but I am thankful I have it.

The doctor had me get a medical alert device when I had brain aneurysm. The Philips Lifeline has saved me a couple of times and I’m real happy with it. They’ve always been there right away when I pushed the button. I feel more independent and would be afraid to be without it. I would definitely recommend it.

I fell three times in a year. And then I broke my hip one year and I fractured my left knee the next year. So I got a medical alert device from Philips Lifeline, in case anything does happen. I wear it around my neck and it’s comfortable, so I have no problems with it.

Either I have a life alert or go in a home so I chose the life alert and my son picked up Philips Lifeline for me. I find it very important for the simple reason that I fell in the bath tub and didn't have any life alert on me. And so I was in there for 12 hours. I would never go without my Philips Lifeline. It's waterproof, but I wear it in my bra because I can't stand it around my neck.

I need a medical alert device because of my age, and I feel safe having Philips Lifeline.

I’m 95 and I have a heart condition. I also live alone. My family felt better if I’d have something like Philips Lifeline on-hand. I wear mine on my wrist and it's working fine. However, I haven’t used it for a while. I hate to use it because the rescue squad prices have gone up, but I do use it if I need to. I used it a few months ago and the reps were always very quick. The rep's voice comes through loud and clear, as well.

At night I'm by myself so I agree with my family that it would be a good idea to have Philips Lifeline. I find it good. I also feel better alone and more secure having it. My children also feel a lot better with me having it. I have two, and one has a key on it. I wear that if I'm going to be out and need to keep my key to get back in. I wear the pendant if I'm here at home, and I'm satisfied with it.

My son and daughter-in-law got the Philips Lifeline medical alert device for me. I'm older and I live alone, and they were concerned for me. I've had the alert device for at least four years now. I wear it around my neck and don't even notice it. So far, the only time I've pushed the help button was when I was told to push it for a test, and when I did that, they responded quickly. The people seem to be friendly whenever I talk to anyone there.

The people at Philips are very responsive. We bang or drop our device and it alerts them and they call us although it's nothing to do with anything because it's our fault. I wear it all the time when I'm outside and it's a lifesaver. We have already recommended it to a very good friend of ours who lives by herself down in Tucson, Arizona and she's wearing one. It's been wonderful.

I fell several times and couldn't get up, so my daughter got a Philips Lifeline medical alert device for me. I've had several falls and used it a few times. I did what I was told to do. I pushed the button and there's a response immediately and somebody came to help me. It makes me feel very comfortable that I always get some help because of that. It's been a wonderful experience with Philips Lifeline. I don't know what I'd do without it.

I've got no problem with my Philips Lifeline and I'm very satisfied. It is easy to use, comfortable and convenient. The reason I'm dropping it is because where we live, everybody got a medical alert device. It's owned by the company that we live in. We don't need two so that's why I returned the other one.

I have fallen at least 10 times and before that, I figured I live alone, I'm up in age and I might need a medical alert device. I got a Philips Lifeline and I have recommended that my niece and nephew work on my sister until she decided to get one too. However, it has occurred to me that maybe this button isn't really any good for me. I'm concerned that if anything happened, I do not know how any person would be able to get into my house. I have dead bolt locks on both doors inside and out and locks on my six foot fence. I know when my sister fell, they were able to get somehow into the garage and into the house. But she does not have as much security as I do and and her garage is attached to the house where as mine is not.

I lived in an apartment building and Philips offered the medical alert device to me. I'm disabled so that's why I have it and I feel better having it. The help button is very simple. Also, the Philips Lifeline team was very nice. I have a very comfortable feeling with Philips Lifeline.

I wear the device all the time. I had a little problem with breathing about four years ago and they came to get me. I recommended Philips Lifeline wholly. I like it real well and haven’t had any problem with them.

I had a fall where I could not get up. I was trapped in the bathroom and the floor was wet. Luckily for me, my grandson had come in and was asleep on the couch in the living room. I yelled out and that woke him up, and he came out and lifted me up out of there. That's where my son said, "Dad, we're gonna get you one of those alerts." Since having my Philips Lifeline medical alert device, there are less worries. My children are not worried as much, because I live alone and a few miles separate us, even if they live in the same county.

I've been sick a lot and I really needed a medical alert device. I get my seizures when I go to the bathroom and I never can get to my Philips Lifeline device. It's mostly the way I fall and I'll be laying on it, so I've never had to use it.

I need Philips Lifeline because of old age, in case I fall because I have bad legs. Purchasing the device has been fine. I feel confident because if I fall or something, all I got to do is push the button.

My kids were afraid I might fall down the basement step and nobody would find me. So they thought having Philips Lifeline was a good idea, and I wear it around my neck. With Philips, I'm pretty sure I'm connected with Burlington hospital and clinic.

I’m living alone since my husband passed away two years ago. And during the summer, I fell breaking my hip, so my sons feel like they need to be relieved of the stress of me being here without help when I need it. I then got Philips Lifeline at the end of December so it's new to me yet. I also have the medical dispenser which has been working well.

I've been falling so I needed a medical alert device, and I then got one from Philips Lifeline. The necklace is very sensitive and I had fallen but I was able to get up. The people at Philips Lifeline were nice enough to ask if I needed help. I feel much safer being on Lifeline. I have spinal stenosis so I'm in pain at times. I'm taking painkillers, having difficulty walking and I'm using a walker. I'm able to get around at home but I can't walk too far.

My mother is almost 92 years old and lives in an independent living facility with nurse lines that she can pull to get help. She falls and whenever she does, it's not around one of those lines so she bought her first medical alert service. Philips is most highly recommended so she got that and it's truly a valuable tool. She feels more secure now and I do as well, especially that I live out of town, three hours away from her. She had an event a week and we got a phone call saying that help had been called for her, so it was a huge relief to know that help was already on the way. Also, the Philips reps are very experienced in working with the people with the phone lines so they had no problem. I've talked to the customer service line once to ensure that the correct phone numbers for emergencies were there. She's had the medical alert device for about 6 months now and we're very happy with it.

I have always used and kept my Philips Lifeline as a necklace. I wear it around my neck 24/7 which I think is wise and it doesn't bother me. I'm personally aware of women who have had the necklace or the wrist cuff but didn't wear it and then they had bad experiences. As a result, when they were in need of it, they weren't able to use it and they had to serve the consequences of lying on the floor for 24 or 48 hours or end up in nursing homes. So I think it's very foolish of them, being so prideful, but a lot have been that way. I'd feel uncomfortable if I didn't have it on.

Anyone who lives alone regardless of their age shouldn't be without Philips. I live alone so Philips makes me feel safe. They call me about once a month to check if everything is okay. I'm in my 80s so I thought maybe I needed a medical alert device and it will keep my children happy. I needed to use it twice and they've answered. The EMTs are very responsive. The only thing I'm curious about is how it extends. I understood that it extends within my house and my property, but I must have set it off quite by accident the other day. I was unaware, but my responders were not and one was at a grocery store. I was out doing something else so it could have been a quirk, but it's crazy. Nonetheless, my experience with Philips has been fine.

My daughter wanted me to have a medical alert device and I have had the Philips Lifeline for a couple of years now. I wear it around my neck. They've saved me twice when I had fallen and couldn't get up. My interactions with the Philips people went very well. Everything was good and I've been very happy.

Philips worked every time I've had to use it, including the few times that I've pushed it by mistake. It is connected directly to the hospital here. I wear it everyday and would recommend it.

I needed a Philips Lifeline to feel safe and my overall experience with Philips has been very good.

I had two back surgeries. My body got sliced from my hair down to the top of my tailbone and it crippled me. So now, I’m in a wheelchair. But I have Philips Lifeline for peace of mind in case something happens. Their customer service used to call me to test it and thank God I've not used it.

I was by myself and getting a medical alert device seemed a good thing to do. I've used my device a couple of times and Philips Lifeline's response was immediate. Sometimes, the little plastic pieces on the rope irritate my neck. That's the only objection I have to it. I like Philips Lifeline and I've had good experience with it.

My mom had dementia and she was falling down a lot so she needed a medical alert device. She already passed away. Now I'm the one that uses Philips Lifeline. I've had a stroke and I'm paralyzed on my right side. Having Philips makes my daily life a little more comfortable because I know if I'm here by myself that I have help within reach. The team at Philips always called back to make sure I have the help that I needed. They've always returned calls, got the ambulance services here quickly. It's easy to use. I had one where the button you wore around your neck and then they switched it over to the wrist one. I only got one arm that works, so I can put that on my bad arm and I can reach it with my good one. Everything's been good with it.

I got my Philips Lifeline because of a medical problem and I'm satisfied with it.

I'm alone and elderly. I am also going blind. My one eye is shot already and I'm gradually going blind with the other eye. My daughter is the only child I have and she's in Milwaukee. After my husband died, she told me I have to have one of those alert devices and that she doesn't like me being alone here. She looked into it and chose Philips. I've had it for six years now and I keep it on all the time. I wear it out in the yard and I keep it on even if I go to the store. I don't like any of that around my neck when I sleep. It bothers me and it feels like I'm gonna get choked sometimes.

I live alone and my family insisted I get the Philips Lifeline. It makes me a little bit more independent and everything's working well. Once in a while I bump it accidentally and they always call me.

My husband’s hard of hearing. I got a Philips Lifeline because the children were concerned that if I fall during the night that my husband will not hear without his hearing aids on. One time, I was holding a great-grandson and he pushed my necklace. That alerted Philips and I told them what it was and I put it around to my back. My great-grandson was smart enough that he reached around the back and did it again. And the response that I got from the Philips was good. If our telephone is out, it will beep and come on. Since using Philips, I feel more secure now and confident in knowing that I’ve got help right there at the touch of a button. I just don't like the cost of it.

I was in the hospital. I'd fell and that's when my kids wanted me to get a medical alert device. My daughter got me Philips Lifeline which I wear around my neck and now I feel a little bit safer because if something happens then I can call.

I was living alone and I have a heart condition and other medical concerns. As I was alone I wanted to be able to get help, so one of my sons got a Philips Lifeline for me. I've been very pleased with Philips Lifeline. All I have to do is push the button and they will get me help. The button flashes and I know they're there.

I'm 89 years old and I live alone. I thought it would be prudent to get something like a Philips Lifeline. I always have it on, except when I get in the shower because I don't want to get it wet. One time, I pushed the machine by mistake and the chime went on right away. They kept telling me to stay on the line and someone would be there, which someone did. I had to explain that it was a mistake.

I fell a lot of times. I spent 17 hours one time in the bathtub before I could get out. After that, I got my Philips Lifeline. I had called customer service several times when I had questions when I got it. The device is working but they don't check it as much to see if it is working. I used a medical alert device before from the hospital and they called every so often to check it out. But I'm glad I got something in case I fall and that I can take a shower with the Lifeline on.

I needed a Philips Lifeline medical alert device because I fall a lot. For the last year, I have been in and out of the hospital and nursing homes so I haven't needed it much. I'm at home now and I will probably need it the next time I fall. I pushed the button one time and I had the fire department, the police, and an ambulance come and carry me away. It's a comfort to be able to call somebody if I need help. It's convenient that it's around my neck. I put it on first thing in the morning and it stays on until I go to bed at night.

My mother lives alone and she's done fine with Philips Lifeline. She doesn't worry so much about falling and being by herself and nobody responding. We had an experience where she fell during the night. We live five minutes away and we received a phone call both on our house phone and on my cellphone so that we were able to get over there quickly. Even the other times when she hit the button by mistake, they've checked on her. We have been pleased at the response. Philips Lifeline has been very satisfactory.

I have a Philips Lifeline medical alert device because I have a hard time walking and I lose my balance real easy. I still got a walker, but I use a cane. I go outside by myself a lot and I was afraid that if I fell, that nobody would know it. My kids pay for my device. I got the necklace and it's comfortable to wear. I have had it for a year but I've never had any reason to use it yet. The only thing is that I wish it works when I go outside of the home because I think it only works if I'm in the home.

I'm alone and disabled to some extent and have been using Philips Lifeline for years. I've had some trouble with the connections as the device wasn't working all right and there was some kind of a problem. It took quite a while but they got that straightened out. I got a new necklace because the other one was worn out. I just had trouble getting through to them but mostly, it's been fine.

I fell a couple of times and my kids decided that I should have something so I can contact them when I do fall. They picked Philips Lifeline and have renewed it every year. I put it on when I get up in the morning and go outside in the driveway to get the newspaper if ever I fall in some out-of-the-way place. They have two or three contact numbers and they contacted my son when we ran into something once or twice. It's been good and I'm glad to have it, though I wish I was more aware of what it could do or where it would connect if I was a mile away.

Lydia was alone on a Saturday and she fell, hit her head and gave herself a concussion. It was terrible. She's 97 and has Parkinson's. She got a bleeding in her brain and has hospice now. She can't be alone ever again. She is still wearing the button but I think Philips Lifeline would be real handy in an emergency if I could just press it and hospice would answer. Because we can't use anybody else and she has a doctor with them. That's what we're needing now. Other than that, I'd recommend it.

I'm 87-year-old diabetic living by myself in a big house. I was trying to look into the Medical Alert, where I can be anywhere and when I fall, I can push the button. But with Lifeline, I only have to be in the house. I go out quite a bit with my friends. Although the person told me, "Well, your friends are there." But what if I go for a walk and I should fall? I can't use my alert button because it would only come to the house. Once a month, we have it tested and I tell them "Everything is okay here." They were very nice, friendly and courteous and with the testing, they come on. However, I would think twice next time of going for the one that goes anywhere, like that Medical Alert has. But I will stick around on this for a while to see what to want.

I got Philips Lifeline for when I'm by myself and I needed something in case of an emergency. I used it once and everyone showed up right after I pushed the button but I'm trying to be careful so I don't have to use it. I'd tell someone to get it if they're gonna be by themselves or in case of an emergency.

I was sick and my children were out of town. I’m 88 years old and right now I’m not driving so I got a Philips Lifeline in case I needed it. I haven’t had to use it fortunately, but they check on me and it’s there if I need it in an emergency. Everything’s okay.

It’s a lot of comfort and reassurance to know that I have the Philips Lifeline around my neck and if I should get in trouble, I can use it. However, I don’t have coverage about half of the time. We have an AT&T signal in the sky and when I don't get coverage, the device will blink all night long ‘til way up in the morning. The reps told me, at first, that it was the plug-in on the wall and that the wall wasn’t wired and it wasn’t getting enough electricity. But that isn’t so. We moved it all over the house and it blinks wherever we put it and it goes off. Other than that, everybody’s been nice and I'm not a soured customer. The reps put it in when I broke my hip and during my therapy time, Philips paid for it for two months. If they find out that I’m going to let it go, there might be a little extra payment.

Living alone at my age led me to have a medical alert device. Sometimes, when things happen, I get anxiety. It appears to be a long time, but it's not and their team was here right on time. It helps to know that Philips Lifeline can do that if something does happen. It served its purpose for what I want. I wear the device 24/7 and I would recommend it.

I've had Philips Lifeline a couple of years already but sometimes I forget about it. I put it around my neck but just for the house. I always said that if anything happened outside, there's enough people that could pick me up and get the emergency. Also, I don't go out alone, I go with somebody and shop with somebody. I also don't shower with this because I don't want to get it all soaking wet. But I'm next to it, I just push the door open and there's my piece. But I do go to bed with it, that's what I do. It's also a little expensive but it's a good thing to have, especially I live alone and I take care of myself.

I lost my wife and I was having a hard time for a while. My daughter insisted on getting Philips Lifeline. She was worried about me falling down. I used to have a medical device but I didn't like it because there was a big button and if I just rubbed against it, the thing would go off in a minute. I like Philips Lifeline because the button is a lot better and the switch is on the other side. Also, I gotta reach in there and push down the inside of it and it just doesn't go off like that. I don't have to worry about accidentally switching it on. Also, the team at Philips is all right however, sometimes, it takes a while for them to answer the phone. They weren't exactly right on the ball on getting back to me. I told them one time that I waited about seven seconds, but they said that didn't happen. Other than that, it's okay and it's a lot better than the other ones.

I had been in a nursing home for six months and I had three hip and back surgeries. My daughters thought I should have a medical alert service, so they had Philips Lifeline for me when I came out of the hospital. I have it with me around my neck all the time and it does not really get in the way. My children have more peace of mind knowing that I have it and I would definitely recommend Philips Lifeline.

I'm 93 years old and I had a hip replacement. My daughter insisted because I live alone that I need to have a medical alert device before I came home from that hip replacement. It’ll be six months since I had that hip replacement and that’s how long I’ve had Philips Lifeline and as far as I'm concerned, it works very good. I never had to use it and I don’t intend to. I would recommend it to anybody that lives by themselves, especially when they get up in age.

I needed a medical alert device at the time and Philips Lifeline was the only one I knew about. I have used it for the last six weeks but I hope I won't have to use it any more. Everything is fine with it and they are doing good. They were very prompt, responsive and nice.