Lifeline Reviews

My wife had a stroke a long time ago and is still paralyzed on the left side. If she falls, she needs assistance so we decided to get a Philips Lifeline. We needed the backup and we just had to get one. Philips Lifeline gives us a little level of comfort especially when I’m out of the house. It was funny when one time we were both out of the house. We were at the movies then. Our dog grabbed the device and turned it on. When we got home, our neighbor came running over and wanted to know if everything was okay because the police and the paramedics both came because nobody answered the phone. So far, we’ve had Philips Lifeline for 15 years now and we’ve been pretty satisfied overall.

My kids got me a Philips Lifeline medical alert device because I live by myself. I fell about three years ago and they have thought I should get one. I have been using it then for a good while now and I like it. It's convenient and I wear it on my wrist almost all the time except when I go out. One day I bumped it and I did not know it went off. I must have been in the basement then. They called me and since I didn’t answer right away they sent an ambulance and called my daughter.

My nurse niece gave me a Philips Lifeline medical alert device. I'm 86 and I live here with my nephew and his family. I've had my Philips alert device for quite a few years now and I use it all the time. A while back I had a fall, but I haven't had one lately. I wear the device with the help button around my neck. It's on a black, twine lanyard and it's comfortable. The team at Philips respond quickly whenever I push my help button, even when I've done that accidentally. Before I retire at night, I always push the button to let them know that I'm going to retire because, although I've always been at home, I was away for a few days and there was nothing to push to say that I'm away like what was on the other alert device that I had. The people that I've spoken with at Philips have been very nice and courteous, and I would recommend Philips Lifeline to anybody.

On the 1st of February Leon fell in his apartment. He lived by himself and he was there from Saturday morning until Monday morning when I saw him. I inherited him and his brother-in-law. When the third brother died, these two had nobody to pay their bills and look after them. And the other brother told me he needs help paying his bills and Leon needs help too. He asked me if I want to help Leon. So, it snowballed into that. Now, they're five years older and their level of care is increasing. So, I've been pretty busy. Leon has a necklace. He doesn’t like it hanging around his neck and it bothers him. He doesn’t wear his lifeline when he's in bed. He lives with me and I have a dog who’s sensitive. So, he's just a good as Philips. If Leon so much sneezes, he lets me know about it. I'm hoping it's going to work in the event that an emergency should arrive. But overall, I liked the peace of mind of knowing that it's my backup.

I have Parkinson’s, diabetes, and a couple of other problems. I live by myself so my children wanted me to have something in case I needed help and then I got Philips Lifeline. When I'm home I wear it around my neck, and I don’t have it on when I go out. The help button was comfortable and their people would call me every once in a while to make sure it’s working right. I felt less worried since I had it. I have gotten older and it's harder for me to do things sometimes, but I haven't had any problems. I'm very satisfied and would recommend them.

Philips Lifeline is the first medical alert device we got which we did in case my father would fall on his knees by himself. When we first got it, it went off when he didn't need it. Another time, we thought it had gone off and it didn't but that got straightened out. The reps said it’s all worked out now so it should be good.

I’m a senior now and I’m living in a senior apartment building, but alone. Before, I had very few years when I was ever alone so I was a little nervous. My daughter was working at that time for Philips and she got a free Lifeline device so that's how I got it. When I had first moved in here, the lady said, “Oh, I know what apartment you’re in. You’re in the one where the lady fell in the bathtub and died.” I don’t think she meant to scare me and it just came out but it made me very nervous. I use the shower but I still got to go on into a tub. When I realized that you could take the Philips Lifeline device into the tub and not have to worry about it getting wet, it’s probably one of the best things there is as far as I’m concerned. It was great. I can also sleep with it at night and not worry about choking. It’s made me a lot more comfortable living alone and I’m very satisfied with it.

I'm alone and over 80 years old. I could fall and having the Philips Lifeline is just a precaution. I have the device with me all the time hanging around my neck and I feel safer with it. It's very comfortable and it gives my family peace of mind too. They fuss about it more than I do. I’ve always had a very favorable experience with Philips Lifeline. I certainly recommend it. If anyone thinks they need some connection, it’s a very useful and a very important thing.

I had surgery and I was in rehab in 2016. The day before I came out, they said that I should have a medical alert. The person that ordered it for me said I should have it before I was discharged before I go home. But they weren’t able to connect me with one and they tried another but they did not deliver it and they wouldn’t on the day that I was being discharged. So, they chose Philips Lifeline. I was having a problem because I have a phone and its wireless. It didn’t seem to work when they came out with my phone so, they had it changed and gave me a different box. They said it could take about 24 hours but they came out before that. They called me and said they were in the neighborhood and the guy would come up, so that’s great. Also, now, I'm not afraid if I fall because I may be able to feel that they would come to my rescue. I'm very satisfied and I would recommend them. If people need to order one, they should do it soon.

My wife had a Philips Lifeline for years. When she passed away, I kept it. I'm 92 years old I live by myself in a big house. My kids said it’s for security. I got the wristband and it’s easy to carry around. The guys at Philips Lifeline call once in a while to check with me. I hope I don’t have to use the help button, but it's there in case I need it. With my age, by myself, I get wobbly sometimes on the steps, so it's great to have. It's peace of mind for me. I would recommend Philips Lifeline to anybody. I'm really happy with it.

I was having some cramps and I had low blood sugar at times and I needed a medical alert device. When I first started using Philips Lifeline in 2005, my heart condition was severe but it was stable. But two years ago, it took a turn for the worse and now I have a heart pump. So, I’ve used Philips Lifeline a few times since my heart condition has worsened. When I press my button for help, the Philips Lifeline team are really concerned. They make sure that they can hear me and they try to contact me and if they can’t, they’re quick on their job to make that phone call to get help out here. And it is good because I’m in a rural situation and the sooner you can get help out here, the better off I’m going to be. They’ve done well.

I have Philips Lifeline on my neck all the time. Aside from my age, I've also had many falls in my life, so my sons got the device for me. I've used it once when I was with my sister. I went to a funeral and was completely worn out. I should have gone to the emergency room like my doctor told me, but I didn't. Consequently I fell flat on my back. My son was able to get me up quick and then I had another one, this time falling on my face. My son got me up again and I survived it all. I then pushed the button because I was exhausted and can hardly breathe. They came and took me to Mercy up here where I asked to go. They took care of me and I then went home. Overall it has been a good experience and I’ve recommended them.

I’m totally blind and I stayed here roughly three years by myself because my wife works. She called Philips Lifeline and their rep came and installed the medical alert system. It only took him 30 minutes to install it. He hooked it into our telephone jack and then made the call to Alleghany Memorial Hospital. I feel more independent now and I know that if I fell and couldn’t get up, all I have to do is smash the button in the device and it would get a hold of Alleghany Memorial Hospital in Sparta which is about 10 miles from here. They'd come on into the system and if I’m not able to talk to them, they‘d call me right back instantly. If I can’t talk, they’ll send a rescue squad.

I'm 86 going on 87 years old and I live alone. And so, I got a Philips Lifeline for my safety and security. I wear the device around my neck all the time and I only take it off when I go out with someone. The help button puts me at ease knowing that I can push it and get some help. Whenever I've pushed the button, Philips has always come through for me. So I feel quite comfortable with it. Also, their staff has been very efficient, understanding and they get me help. If I'm having a problem with the machine, they'd tell me what to do and I fix it.

I got my Philips Lifeline three year ago and it’s easy to use and carry around.

I have had great experience with Lifeline. I talk back to them, I tell them my problem, and they will say someone is on the way. I have fallen several times and they send the firemen out to pick me up. I’ve been taken to the hospital by the firemen too. I have a necklace that I wear and they respond through it. With Lifeline, I can be mobile within a certain distance but I can’t be uptown and contact them. I would have liked a device that operates anywhere instead of a limited area around where the base is. But whenever I call them, they’re here immediately. I’m satisfied with what I’ve got and I would recommend it.

I've have my Philips Lifeline for five years and I'd recommend it to anybody. I have heart trouble so I needed Philips Lifeline. Their reps were real nice people and the response team was here in a few minutes after I pressed the button.

I have five children and three years ago, I had fallen and broken both my arms at the same time. That’s what pushed me over the edge to get a medical alert device. I called the nurse and they told me that I was going to be the happiest with Philips Lifeline. I’m happy that I have it and I wear it all the time. It works. I love Philips Lifeline. They have been responsive, thoughtful, helpful, caring, prompt and courteous and I tell everybody about it.

I have rheumatoid arthritis and I've been having a relapse lately and that makes me unstable when walking around. I wanted to have a medical alert device so that I can get help in case I fall. My nephew helped me hook my Philips Lifeline up. It only took a few minutes to get it all set up and ready to go. The shipment, packaging, and instructions were excellent too. I had an issue about having the wristband button. I thought it’s what I wanted to use but I’m pretty small and the wristband was too big for me so I sent it back and I didn’t have any problems doing that.

I was beginning to have a habit of falling down and being unable to get up. I have a lot of conversations with Philips Lifeline because I fall down, I press the button and we talk. I don't take it into the shower with me as they wish I would because it gets wet and it does not dry quickly. I find my collar getting wet after I've had a shower because of that thing. But that's the only inconvenience I seem to have found with it. I've used my device several times and they're reasonably quick to respond to me.

My wife is 86 years old and we got a Philips Lifeline for her protection if she falls. The help button is easy to use. When it was pressed accidentally, Philips responded quickly. Thus far, everything has been fine and she's more confident.

I had a stroke so I needed a medical alert device. I wear the Philips Lifeline device around my neck. I've never used it but my experience with Philips Lifeline has been good and satisfying.

When I fell down, I can’t get up and my Philips device helped me a lot. I wear it around my neck and it's good. I don’t have a bit of trouble with the people at Philips Lifeline. As soon as I call them, they’re out here. I’m supposed to have a new button and a customer service rep called and said I was gonna get one but I never got it.

I'm 98 years old and I've had Philips Lifeline since I was about 75 years old and it's worked fine. I live alone and I really need it. I also had friends who had it. I just push the button and Philips or the ambulance calls and they take me to the hospital. Everything is fine and I went to the hospital twice. I'm comfortable with the device around my neck and I'm satisfied with it.

The family was gone and I take a shower in the bathroom downstairs but it was hard for them to receive a call thre. I was home by myself and I wanted to make sure that if I slipped or something when I went down but it was hard for them to receive the call so I purchased the Philips Lifeline. I’m also 87 years old and had a brain tumor eight years ago. We live on a farm 13 miles from town and I wanted something that I could be located at if I had a seizure or I was driving somewhere since I'm active and drive a lot. If you drive quite a bit and didn’t feel good, I could pull off to the side and push the Lifeline and they could get somebody for me. I'm not an invalid or anywhere in a rest home but I'm by myself quite a bit and if I slip on the ice, I didn’t want to freeze to death.

I inherited my Philips Lifeline. Somebody’s mother died and they let me have it. I tie the necklace on my bra which is fine and dandy. I would recommend it.

I was at home when I got my pants caught up in the bathroom and could not get up for 11 hours. That made me decide to get a medical alert device from Philips Lifeline. My daughter set it up and I now have more confidence.

I stay by myself. I have rheumatoid arthritis, and took a spell of falling for a while, and wanted a medical alert device. When I first got Philips Lifeline, my husband was living and had dementia and I needed it for him, too. I wear it around my neck and won't take it off. It's my buddy, I sleep with it and feel comfortable with it. The first time I had to use it, my husband went out of the house and up the road, and it was about half dark. I couldn't catch him, so I used it. Their team talked to me on the telephone, then the ambulance and the deputies came in pretty quick. The next time I used it, I fell and couldn't get up, and their team responded immediately. My experience with Philips Lifeline is great, and I've already told some that they better get one.

Because of a stroke, I needed to have a medical alert device. I decided to go with Philips Lifeline due to their reputation. I have the wristband device and people think it's a watch. It's comfortable. I would tell others to get Philips if they need it. Philips was there when I needed them.

I'm alone and too old to play ball anymore, so Philips Lifeline was given to me upon discharge from a miserable rehab center. That is what they do when you leave this rehab place. However, I haven't used it at all, so it's just on my desk. I have a bracelet with a button in it which I had to use. It's not coming to play at all since I was discharged. I'm completely adapted to the bracelet. It's perfectly okay, comfortable and not even noticeable.

I had a virus at my heart and had to get a defibrillator pacemaker. I was glad at first I had Lifeline 'cause I don’t know when something might happen. I’ve been using it for 12 years and now, I just keep it because I live alone. It's hanging on my bedpost. Then if I'm not feeling well, I wear it. The first couple of years, I wore it all the time, but now, I'm more confident that my pacemaker will pace me out of it if I get into trouble. I'm more dependent on the pacemaker now.

I had back surgery and so I got a medical alert device. It makes me more independent and I know that help is there and all I have to do is press the button. Using the device is convenient and so I'm satisfied with Philips Lifeline.

My grandson thinks it’s a great idea that I get Lifeline as I am 91 and I live alone. I didn’t want to get it but he insisted that if I fall or something happens, they will come and help me. And I’m satisfied. They call me periodically, they ask am I pleased and if everything is okay. I had the place painted. I wasn’t here so when I got back, I told them that I’m back in my apartment and they said they’ll get it working again. Reset it. So everything’s okay and I hope I never fall but one never knows. I wear it on my right wrist, and it's supposed to be only for in the apartment. I never take it off. I don’t even know how to take it off or put it on. My daughter put it on for me and it’s never left me. Also, I just want to know, if I fall in the street and press it, is that gonna do any good because it’s supposed to be the coverage strictly for the apartment?

I was falling down quite a bit and when I got out of the hospital, it was insisted that I get a medical alert device. I was told that my Philips Lifeline works in the house, but not anywhere else. The plastics on my device digs into my ears and neck where the pieces go together. I have to take it off at night and put medicine on my ears, so they heal up. Most of the time, I hit the button and I don’t need help, but the reps from Philips Lifeline have been very nice to me. It took them just a couple of minutes to get back to me. Overall, my experience has been very good and I'm glad Philips is around to help people.

I live by myself and I've had epilepsy seizures ever since I was six years old. I have tried Lifeline Alert and it seemed like they don’t understand people having seizures. They would just notify paramedics, get off the line and I am still by myself. I am scared of paramedics and Sacramento Police Department now because they put me in handcuffs when I'm having seizures. It hurt since my muscles are pulling and I can't control them. I then tried Philips Lifeline and they have guided me all the way. They would be able to tell paramedics to not put me in handcuffs. With them, I go to karaoke and I can drive and don't have to worry if someone will understand what's going on if I have a seizure. It's such a peace of mind. They are good on keeping their response to me on the medical thing on my neck, which matches all my clothes, as well as the box that is sitting in my living room. I have the white one and I'm thinking to change to another color. I've seen another elder out in public and her Philips Lifeline was black and it really looked nice with the clothes that she was wearing.

I had heart surgery a few years ago. The reason I needed Philips Lifeline is I'm by myself a lot and I've fallen. I wear the device around my neck and I don't have any complaints. It did go out one time and I had to replace it. Overall, it's been pleasant. I'm okay with it.

My husband’s had MS since 1997 and it was easy for him to fall and get hurt. We used Philips 15 years ago when he fell outside in the heat. He was close enough to the house to use it and it called the neighbors to come get him out of the heat. Last August, he had a stroke. He fell and couldn’t get up. He called Philips and told them he was fine. But they called me and kept him on the line until we arrived. The Philips reps were very professional, helpful and kind. The device has been wonderful and has saved my husband's life.

My mother's legs are weak and she has the fear of falling so she got the Philips Lifeline. The first device she had came off the cord and she could not put it back on. She did not want to be holding it in her hand, so she needs it reattached and I did that for her. But by the time that I arrived, she had already ordered another Lifeline device. There was a problem with the connection because my mother had changed the cable provider. It was not installed or connected properly so we needed someone to come and get it working. The connection from the phone to the cable was just messed up. So we contacted the people at Philips, and they were friendly, helpful and knowledgeable. Overall, I recommend Philips Lifeline to other people for their parents. They have a good response and they notify emergency response to help my mother.

I was staying at a group home for a while after I lost my leg and I heard about Philips Lifeline. I decided to get one and it has been perfectly fine. I have peace of mind knowing I've got help. I've made several calls to them and speaking with the team was very helpful. If I need help, they get it quickly. They are very reliable and they call every month to check if the device is working. Overall, Philips has been comfortable to work with.

Dennis had a massive stroke and it was the Home Care Agency that came in when he was released from rehab. They gave me some options and Philips was one of them. He still has a fall risk and I don't leave him alone very often more than about two hours at a time. But it gives me satisfaction and some peace of mind and it definitely makes it easier for me knowing that he wears the medical alert device and he can call us if anything happens. One morning, he slid out of bed and because he's a big man, I can't lift him. He was not hurt but I couldn't lift him so I pressed the button and they had somebody here. Fortunately, the ambulance that responds is located 5 minutes from my house so, they were able to come and get him sitting again. That's the only time I've used them and that worked out fine. It's a security thing and it gives me a little more freedom because I don't have to worry.

I had a neighbor before that I had to call a couple of times ‘cause I fell. She was a nurse and she said she couldn't come upstairs anymore because she had to be on the job at five o'clock in the morning in Boynton Beach which was 60 miles from here. My neighbor told me to get Philips Lifeline. She says a lot of patients have that in the hospital that she worked at. I called and got one and it saved me. I also have diabetes and had an attack about two o’clock in the morning and the firefighters came.

I had an open-heart surgery. My husband was out at that time and he didn't want to leave me alone with no help. And so, we chose to get a Philips Lifeline. It has been a couple of years and I've been very happy with it. A couple of times, I had a problem where I accidentally kicked the machine and Philips called immediately. Another time, I dropped the thing that goes around the neck and they called right away as well. Their service has been very good. It's a relief that I have something to rely on. If I have a problem Philips Lifeline is there for me.

I am 90 years old and I have had asthma and glaucoma. I have also had Crohn's disease since 1940. I live alone in an apartment and so I needed a Philips Lifeline so that if I fall, I would be able to contact Philips. Since getting the device, I've felt more independent. I've had good service so far. The last time I called the ambulance, I had fallen and I couldn't figure out why I had pain. Philips had me picked up and took me to the hospital. The doctors found out that I had broken my ninth rib in the back. That has healed up since then. Furthermore, I enjoy the fact that Philips calls me every month to see if I'm doing okay. Now, I'm waiting for them to give me the extended part of the service in case I fall when I'm away from my apartment.

I have a heart condition and then I got Philips Lifeline. It has a little button and I'm supposed to hang it around my neck, and my children were really telling me to do it. If I get panicked enough, then I really have to wear it and I'm sure it will be fine. Somebody came over months ago and she was very quick to check the little box, and as long as it's blinking, it's still good. I'm a novice at this and I haven’t used it but I'm satisfied with it. It's a good deal to have.

The children thought I might need a medical alert device because I'm getting older and got me Philips Lifeline. They pay it and it's there. I had fallen since I've had it but I didn't need to call anybody ‘cause I got up. I have fallen several times but I get up quickly, which is what I've always done. One time, my oldest daughter fell in her bathroom and I asked why she didn’t jump right up and she said she couldn’t. It’s odd because I found out that sometimes when I fall, if I deliberately tell myself, "Get up. Get up," I can. If I keep laying there, sitting, then I’m not apt to get up.

I was having problems falling and now that I have Philips Lifeline, I feel a little more confident. Their reps are nice to do business with and very helpful on the phone. I wear the device around my neck and it is convenient and comfortable that I forget that I have it on for the most part. It automatically calls in when I fall and when I did, the response I got from Philips was very good. I'm very satisfied with them and I have recommended them to friends.

I've been living alone for 30 years and my daughter decided I should have a Philips Lifeline. I have never had to use it but I continue to wear it at all times and I feel secure with having it. I have fallen two times and they responded quickly and were very professional. I'm perfectly satisfied with my button.

There are many reasons why I think Philips is an important product when people live alone. I live in an old farmhouse in the country. I’m a widow and I have a little dog that I take out periodically in the winter and summer. Without having the Philips Lifeline device, if I ever slipped on the ice or fell down the stairs, no one would find me for days on end. And when you’re living in an old farmhouse, things need to be repaired and light bulbs need to be replaced. This type of everyday life that people normally do, like putting dishes away on the top shelf on a stool and even cooking, could create a problem for an elderly person if I fell. But since using Philips Lifeline I feel more independent and I’m able to climb ladders and take some risks.

I’m 92 and I lose my balance but I feel fine. And I got Philips Lifeline for my own so if I need help, it will be here. It is the first time I got one and I'm used to it on my arms and I have it all the time. I've used the button before and Philips had answered right away and they always came. I'm very satisfied.

I'm getting old and I don't get around as well as before. My son is concerned and so, he got a Philips Lifeline Medical alert device for me. I wear the device around my neck. However, wearing it is not comfortable. The cord that goes around my neck wears and little hair sticks out of it. And so, I get itchy. It drives me crazy. Sometimes I take the device off and have it beside me on the couch instead. I wouldn't recommend getting a Philips Lifeline.

I'm living by myself so I got a medical alert device from Philips Lifeline. I wear it all the time, and haven't had a problem with the device nor the team. I feel more comfortable and safer with it.

My daughter insisted that I get Philips Lifeline because I’m past 90 years old. I have the necklace type. I haven’t used the device except in an emergency. I happened to hit up when I was dusting. I also used it once, I got it called a police and that was no good. That was a waste of time and effort. The one time I called the Philips Lifeline team, they did send the ambulance and took me to the ER. But I didn’t want the Philips device and it’s on the shelf and does nothing. I am independent, so why do I need it?

I just live by myself so I needed a medical alert device, and got one of the things around on my neck from Philips Lifeline. I’m pretty lucky to not have to use it but I keep it on all the time in case I need it. I've had that for three years and I hope I never ever have to use it but it's nice to know I got something. It makes sure that if you're by yourself, you got some way you get in touch with somebody to help you and maybe you could get your phone, maybe you couldn’t. But I recommend them to anybody.

My dad is too scared to use his Philips Lifeline. He is beginning to fall but I think if he fell he would not push its button. He had it go off in the shower twice after swinging it around his neck to get it out of the way, and once in the middle of the night, and now he takes it off to take a shower and before he sleeps. He can't hear when the people talk over the microphone during the times he accidentally had it go off and he can't understand anything they're saying. He hates it. I, however, like it because it's there. He's now living alone and I wanted to have a stopgap between himself being by himself and me being able to get here to check on him. He's very uncomfortable with it but he wears it for me. The people from Philips Lifeline were polite, but we had a hard time nailing down exactly how much it was gonna be per month. Other than that, everything has been fine.

I had a stroke and I fell. But having the Philips Lifeline gives me comfort in knowing that I have it in case I do fall on my face again. I wear the bracelet 24/7, and in and out of the shower. The bracelet has an adjustable strap on it so I can tighten it or loosen it as needed. I’m happy with it and it has served its purpose.

Falls primarily led me to get a medical alert device. I moved and my previous provider wasn't available here so I got a Philips Lifeline. I wear it around my neck and it works when I press the button. Its price is also relatively fair. Their team was always courteous and seem to be expedient in terms of getting someone to help me. It's functional, easy to get to and so far it's worked for me.

I had a hip replacement and so my daughter got me a medical alert device so that if I needed help, I could press that button and she pays for it. I like the lifeline and I trust it. I used it one time when my sugar went down to 40. I pressed the button. The Philips Lifeline team came in right away and gave me a shot in the arm. Then the fire department came in and took me in an ambulance to the hospital. The device doesn't get in my way. When I have to shower, I take it off and lay it on the table by the shower. Then the moment I get my clothes back on, then I put it right back on. I'm very happy with Philips Lifeline. They are very good and I wouldn't go for anybody else.

I was coughing one night and thought I was going to pass out. My son suggested that I need help and get one of those medical alert devices so I did get a Philips Lifeline. I have the necklace and I’ve used it two or three times. It doesn't bother me at all and I wear it 24/7. It has worked when I've needed help and they provided it. Once I pushed the button, they're immediately available and then takes less than 10 minutes for the fireman to get out here and help me. I feel a whole lot more secure since I live alone and I know that help is a fingertip away.

I live alone and I'm in my 90's. I got my Philips medical alert device through the hospital. I wear it around my neck all the time and the button fits perfectly. I feel more confident since having it. I've used it several times because I'm prone to falling. I used it when my heart was racing and when I fell in the kitchen one time, and their response was very good as they were here within a short time. I'm very satisfied and I've recommended them to several friends.

I had an open-heart surgery. With Philips Lifeline, I like knowing that I'll be taken care of right away if I need help. One time, I was opening up a box of cereal and I was pressing it against my chest. It made the device ring and it was a nice lesson to know that that's how fast they were to respond. I didn't need the help but I knew for sure that it was there. I'd recommend them.

I'm by myself a lot during the day when my husband works and about 10 years ago I had a really bad fall. Since then I hadn't been able to do what I'd been wanting to do so my children told me they wanted me to get a medical alert device. I refused for a while but they kept on and I finally got one. I'm having back troubles so I do very little and I usually sit in a recliner most of the time. I wear the Philips Lifeline button around my neck and I don't even know I have it on. Sometimes I might press the button through error like when I fell one time here at the house. My husband was there, though. But other than that, I haven't had to use it. I'm very satisfied with it and I would recommend it to friends.

I have multiple sclerosis and my balance is off. I fall and have to call 911 for them to get me up. I got Philips Lifeline and I've had it for a long time now. However, it has an older cord that goes from the power into the machine, and the cord keeps falling out and nobody seems to believe it when we tell them that. So when it falls out, the Lifeline doesn't work. I'm disabled so it's a hassle for me to put it back in. I need a new cord and nobody seems to want to deal with that. It's so frustrating because I put the old wire in on Sunday and then I tested it and it worked, but I kept the telling the person who answered the phone about this and they kept saying, "Well, it works now." She just wasn't hearing what I was saying and kept reading from her script. It took her forever to give us the other number. I called it several times yesterday and just got a continual busy service.

Typically I don't wear my Phillips. I think it's only been used one time a couple of years ago. It's here because my wife has an AFib and a heart condition and she uses it primarily when I'm not around. It would be less concern because I know that it's here. And to a degree, it's less concern for her because when I'm here by myself she gets worried. I'm big into yard work and landscaping. And she's always worried about I'm gonna fall and bust my ass because I've got an artificial leg. However, if you're not around the landline then you could be in trouble. Unfortunately, where we live we don't have cell services. It's shoddy.

I'm very old and I live alone, and having a medical alert device seemed prudent. I've had Philips Lifeline for about 6 years now and though I have never used it, I wear it all the time including in the shower. I hardly even notice it's there. In fact, there are many times when I should remove it because if I'm away from home, it doesn’t work, but I just forget I have it on. It kind of became part of my body.

Difficulty with customer service doesn't mean the device doesn't work. Today my elderly mother fell in her garage. The device detected the fall, Philips Lifeline got the alert, contacted her and sent emergency services and contact me to let me know, then followed up with my Mom and with me to be sure all was well. Excellent device and peace of mind.

I thought that getting a Philips Lifeline was the best thing for me to do so I got one. I have one set of stairs to go downstairs which was part of my concern but since I got Philips, I've had fewer worries. I know it's there. I've been very good with it and the fact that it’s there reminds me, “Take your time.”

I've got to where I can't hold my balance good in walking so I needed a medical alert and my son and daughter-in-law got Philips Lifeline for me. It's a necklace that goes around my neck and I wear it day and night. It's a good idea for anyone who can't walk and get around very good.

I’m 90 years old and I’ve had two heart surgeries. I’m doing fine and my health is good. My daughter is out a lot during the day and thought I needed a medical alert device in case something happened while she was gone. She’s the one that got Philips Lifeline. We live out in Temple Terrace and there’s no bus service. It’s hard to get around unless you have an automobile. I’ve been all right without Philips Lifeline, but the device makes me feel better when I’m by myself and my daughter’s out. I’m satisfied because every once in a while, I lean over and the device will hit something and it pushes a button. Philips Lifeline would call me right away. I feel comfortable that if I needed help, I’d get it quick.

Ethel lives in a retirement community and they were providing their own medical alert devices and they set up Philips Lifeline. She fell so she had to use the help button but the response time was not that quick because the place where she lives, Leisure World, made them go through their security. Also, at times, she feels that it was a waste of money and she didn’t need it. Her big concern with it was sometimes at night it makes a crackling sound, so the equipment has not been as quiet as her previous one. I contacted Philips but they said it was normal.

My daughter put on a Philips Lifeline medical alert device on me right after I had a stroke a year or two ago. I can get help if I have to. I wear it all the time. I hang it around my neck and drop it down the top of my shirt or dress or whatever I have on. Nobody would know it unless they saw it from the back of my head. I've never called anybody for help but I know I could have it if I fell to the floor and I couldn't get up to call anybody. I've got confidence in the device and I'd rather have it than not. I would recommend it to anybody.

Someone stays with my parents during the day, but at night, they're by themselves, so the Philips Lifeline is peace of mind for us. He keeps it around his neck all the time. He hasn't had to use it yet, but he's got it if he ever does. However, he only ended up with one necklace though so I ordered another one just in case. I never want him to be without one. And I was thinking that my mom could wear the other one since they have two. But after I did it, I'm not sure if they would answer it because we don't need two devices and two bills since they're together at home. After I got the other one, I was like, "Now, is that gonna work?" My sister brought it to my attention but I'm sure they would answer.

I’m old, have trouble getting around, and also have fallen. I’ve had the Philips Lifeline for years and they check on it every month by calling and they take it right to the hospital and the hospital answers. Plus, I know I can push my button if I need them. I don’t like the nylon string. It's getting threadbare and it gets caught on the button that I’ve got around my neck. But I’m satisfied and I've told a lot of people about it.

I use my Philips Lifeline device for emergency. It's the second help button that I've had and it's more dependable than the other one. I wear it on my wrist and it's comfortable, and I got peace of mind. I've used it twice and the team was very quick. I'm satisfied with them and I'm happy with the company.

Since Lifeline’s been hooked in, everything has been fine and we really haven’t had to use it yet for any emergency. My mother is 94 years old and I am blind and we both have our own devices. It’s a cautious thing to have a medical alert button if something occurs. The Lifeline team calls every once in a while to check and make sure everything is working good. And they’re really nice and very courteous.

When my husband passed away, I was alone and I wanted the security of knowing that I could get a hold of someone. Then I developed COPD and was on oxygen so that added to everything. Now I’m even more dependent on the oxygen because I’ve been diagnosed with congested heart failure and pulmonary hypertension. Having a Philips Lifeline made me feel more comfortable knowing that someone's there when I need help. I dropped it before and I got a call so I explained to whoever answered the phone that I didn’t need any help. They'd also call me to check on things and see how things were. The device is comfortable, convenient and easy to use though sometimes I forget to put it on because I don’t wear it at night. Also, if there was something else besides the level on the necklace, such as something for the wrist, that would be better. Other than that, I’m very happy with Philips.

I am almost 94. I am nearly blind and my kids have more concerns than I do so I needed a medical alert device. Having Philips Lifeline, my kids feel more confident but my daughter stays with me most of the time. I have the device around the neck but it pings on my walker which is by me all the time. I found it annoying though, just hanging there. I’ve only used it one time and it was my daughter that pushed the button because I was sitting in my walker and fainted and she held me in my walker and we got a fast response. On the whole, my experience has been fine. When we used it, it worked and we’re very satisfied with our local responders.

My grandmother lives by herself. She's almost blind and has Alzheimer's. She was by herself at nighttime, but now, she has 24-hour coverage. And that's the reason why we got the Lifeline in the first place. There are a couple of times during the day when she's alone an hour here or an hour there. We like to have it just in case she falls, gets confused, whatever. It's around her neck like a necklace so she can find it whenever.

I have a problem walking and I got the bracelet from Philips Lifeline. It's a good product and it's there in case I need it.

I stood up too quickly before and I fainted so I got myself a Philips Lifeline. It's a necklace which I wear all the time and I sleep in it, too. I feel very secure having it around my neck but I have to be careful that I don’t get the cord too long or I’ll find it under my armpit. Also, it’s not as pretty as I’d like for it to be. I wear it on the inside of my clothing so that it doesn’t look like I’m a medical case. I got a call once when I didn’t realize I had the device when I was carrying groceries in and it accidentally got bumped. But I’m really pleased with their service. It’s very good. So far, I’ve had a good experience with Philips Lifeline. Everybody was very pleasant, polite and courteous. Everything is professional like it should be.

Because of my age, I got a bracelet from Philips Lifeline and it works fine. When I was setting the device up, everybody from Philips Lifeline was very interested and knew what they were doing. I'm excessively confident, but having the device is better than not having it. However, I’m thinking of getting the necklace because the bracelet is a pain for me.

My mother has dementia and she had taken a fall many years ago when she was alone. And so, she needed a Philips Lifeline for safety. The device was convenient and comfortable for her. It was also easy to use. I had more confidence because I knew she had an apparatus that doesn't involve her punching numbers. She can push one button versus having to go to the phone. It was also simpler to have the medical alert device around her neck.

I live in an independent living apartment complex, and I've been very satisfied with Philips Lifeline. I stayed with Philips Lifeline's automatic fall detection since it's included in our rent payment and so that if I fall, the device automatically knows. I always wera it, but I have never had to use it, and I keep thinking I should push it to make sure it's working. I wear it when I go to bed, in the shower, and when I go uptown or go out of town. However, I hate the string around my neck. But I don't want the arm one either. I would let it hang when I first had the device and I was in the apartment. However, it hit the sink once and somehow it turned on. I now put it in my bra, it stays there, and hopefully will do its thing. I would recommend Philips Lifeline to anyone.

I was confined to a wheelchair and my mobility is limited so I needed a medical alert device. Since using Philips Lifeline, I feel better about being able to get help when necessary and I feel more independent. I've also had positive interactions with their team whenever I've had help. I'm very satisfied.

Somebody bought a Philips Lifeline medical alert device for me. I have it around my neck and I leave it there. I've used it two or three times and the team reacted quickly and professionally. I'm very satisfied with Philips Lifeline and we have recommended it to a friend.

I’m 85 years old and I live alone so I needed a medical alert device. When the main thing that’s on the dresser blinks, I spoke to the Philips Lifeline team. I found out the problem was my electricity. They told me how to fix it and everything’s been fine since. The help button is very convenient and Philips Lifeline gives me confidence.

I was told that Philips Lifeline was very good, and it was a good recommendation. I was 95 years old, and Philips Lifeline was connected with my hospital, Novant Health so I got their medical alert device. The Philips help button is good. I check it once a month as they said to do so, to be sure it was operable, and I've had no problems. In fact, sometimes they call me when I'm in the shower and I told them I was fine. They're a great company and I think the device's the best thing in the world that's ever done.

I had a hip replacement in ‘14 and when I checked out, I went to a facility and I stayed there because of my physical therapy. When I left, I was told it’s safer to have something in my home and I was given a discount coupon. I could fall and it's not like anybody is around here. I'm 85 and I live in a high-rise. I’m not totally alone but that’s when I decided to get a medical alert device.

I’ll be 95. I can’t see, I can’t read, I can’t hear good and l live here in my house by myself. Also, my son’s afraid I’d fall so, I got a medical alert that I wear around my neck. I work all the time and it's comfortable wearing it. I sleep in it and I take a shower with it as well. When I first got it, I didn’t know how it operated. The light was always blinking and so I called to find out what to do and they sent out a representative but I hadn’t fallen. We told them what happened and they left. Since having the device, I'm more confident and I can punch it and get hold of somebody. My experience with them has been excellent. I would recommend them to anybody.

My stepfather fell a lot and we had a different medical alert device at first but switched to Philips Lifeline because it was cheaper. It makes me feel at ease that I can go to the store and not worry about it. He wears it around his neck and he could push the button. We've pushed the button a few times and it was all pretty good. Our only problem was getting the EMTs up in the yard in the middle of winter but I'm glad we have it.

I was in the hospital and was very ill. When I came home, my children wanted me to have a medical alert. I now then have the Philips Lifeline medical alert device and have had it for almost a year now and it’s fine. I have the bracelet type and nine times out of ten, I forget to put it on but when I do have it on, it makes me a little bit more confident. I’d recommend it to a friend.

I've had my Philips Lifeline medical alert device for many years even before my husband died six years ago. My daughter-in-law got my device for me because I've had a lot of problems over the years and I appreciated her getting it for me. I live by myself and I don't walk outside much. I've got a carport in the back so that I can walk around on it because I use the ramp that goes up through the kitchen door. I have a walking stick but I don't use it unless I go out with somebody that I can hold onto. And at home, I use four-wheel drive.

I blacked out once and my daughter said I needed to have Philips Lifeline. It is comfortable to know that somebody is there to help me if I need it. I have peace of mind and I'm satisfied with my experience. I would gladly recommend them anytime.

My mother fell and alarm did not signal. I pay for fall alert as well as distance. She was in her yard. I called Philips and waited on hold for 8 min 33 sec to finally hear a voice but when I said 'hello' she could not hear me and hung up. I called back to be on hold again for 11 min and 22 sec. Talked with someone who put me on hold for supervisor. Call then disconnected. Got online with Live Chat, he then put me through to Greg who assured me supervisor would call between 24 - 48 hours. That was Friday, today is Tuesday. I attempted to call again but hung up after being on hold for 12 min. I tried Live Chat again but they would not help me. They ended chat. Terrible customer service but very quick to withdraw billing from my bank account. You get a discount if you sign up for automatic payment.

I'm a 93 year old widow who lives alone. I'm out a lot and if I get concerned, I call the Philips reps to test the device. I feel very safe and wear it around my neck all the time. I tell all my elderly friends they ought to have one and they ought to wear it 24 hours a day. If they live alone and don't wear it all the time, they might be sorry. I'm a great believer and I'm quite satisfied.

I can't breathe and sometimes, I pass out so I needed a medical alert device. I wear the help button chain around my neck and when the life lights, you should pay attention because that means either your phone is off hook or it's not connected right because that happened already. Our business is hooked up right through the fire department which is a block away. So, any time we're in an emergency, 911, we can call them and they can be here before Philips answer the phone. Everything was okay but by the time you say hello to the lifeline, they say, “Just a minute. Somebody will be with you in a minute,” and by the time they could get back to you you could be dead. I hate to say that, but it's true. $32 a month is a lot of money for what you're getting.

My daughter was the one who set up Philips Lifeline for me. I wore it around my neck and put it under my clothes. It was okay but I didn’t really need it and I quit using it and then I had them come get it.

I set up a home alert system for a friend with a malignant brain tumor. The system works well - EMS was dispatched when the fall alert went off. However, calling customer service is a nightmare. The shortest hold time I have experienced was 15 minutes, the longest 21 minutes. I have tried various numbers, including the posted "emergency" number - all the same and all the same excuses on wait time. "High call volume", "Computer system is having problems". Once you finally reach a person, they do well. If I had known in advance, I would not have used Phillips Lifeline.

I'm 87 years old and anything could happen. But I have the Philips Lifeline if I need it. Sometimes, I pressed the button by accident. There was a time when I was sitting down at the kitchen counter, I pressed against the counter and it got pressed and they called in. It took three minutes to get somebody on the line, and sometimes, they're late in responding. I said it was an accident, then they reset it.

I passed out from blood clots in my lungs, so I needed a medical alert device. The hospital is the one who brought me the initial setup with Philips Lifeline. However, this is not adjustable so I have to tie a knot to get it where I need it which is disgusting because I can't get it off. Also, I spoke to them when the equipment failed and they had to replace it. Overall, it's been fine.

I'm 91 now and I still live alone. My family is about an hour's drive away and I don't want to move because I'm able to function okay by myself with some help. I had been using Lifeline for about five years. It's been working pretty well, and I don't even notice it's there. Every month I check in with them to make sure the pendant is functioning properly. It was changed once already because the battery wasn't functioning properly, but I know the equipment is fine, and their service is always good. Every month I've been paying my $37 that's due because I feel more secure. I have had some delays for a while, though, for someone to pick up the signal for help, even though I don't really need it and I'm just checking the pendant. Also, it's all confined to my house unit. If I go into a car outside the building, it would not work. Other than that, I'm satisfied and will continue to use the product.

My mother went through rehabilitation back in February and her balance wasn't quite the same when she was done so her physical therapist suggested that a medical alert device might not be a bad idea to have. I was in Arizona then, but my other sister Joanne had called me and said that the physical therapist had said that he knew people had had good experiences with Philips so she just decided to go that way. However, mom is very irritated just having it around her neck. She says it gets tangled at night and she can’t get it when she wants to take it off. She’s 88 years old so anything different is irritating but she wears it all the time except at night. However, we told her she has to wear it also because that’s when she gets up to go to the bathroom and is most likely to fall when somebody is not around.

I'm 88 years old and I'm by myself most of the time so I decided it'd be better if I had a medical alert device. I got the one that goes around the neck. It is annoying sometimes because it gets caught on my clothes. But, with Philips Lifeline, I feel that I can get help if I need it. I haven't talked with their team very much but I thought that they were fine, knowledgeable and professional.

I have been falling so I looked into getting the help button with Philips. I like it and I feel safe. I fell and broke my hip, then I had to call the Philips Lifeline team and they came right away. They were nice, helpful, and personal. When someone answers she calls me by name. The call goes through where it's from and she said, "Don't hang up. There's help on the way."

My wife and I live by ourselves and our daughters kept bugging us that we get a medical alert device. So if we fall by then we'd have help. I am old, I'll be 89. Philips Lifeline is the only one I have had and I wear it around my neck all day long. Their team is very helpful. Only thing for me is that sometimes if you take it off and you happen to move it or bump it too hard, the phone rings and they respond to ask me if I had a fall. We just have peace of mind that we have Philips Lifeline especially if something happens to my wife or I was outside and I couldn't help her.

I live alone and decided to get a Philips Lifeline. I've kept it on most of the time and it gives me some peace of mind. When it was inadvertently pushed, which was a mistake on our part, the ambulance came and everything was fine.

I had a heart attack and the doctors decided I needed a pacemaker so my nieces and my sister got me a Philips Lifeline. I’m an old maid and I live alone so I’m always so astounded to find that somebody’s with me when this old ticker gives me a little trouble. Philips Lifeline used to be slower when responding, but now, they answer more quickly. I was so surprised when they got here once and asked how I was. The neighbors were shooting here and there which got my phone to go off. I have the bracelet but I didn’t like anything dangling. However, I also have my glasses that I have to put around my neck because I can’t read so I'd have too many things hanging on on my neck and they’re so heavy. They’re too strong for me to walk. Nevertheless, My Philips Lifeline has been working quite well and I’m well pleased with it.

When I got older, I started having trouble falling and that’s when I got this system from Philips Lifeline. I'm very careful of what I'm doing so I don't fall again and I wear it everyday. I’m so used to just putting in a purse and I usually don’t put it back. But it's gotten into the head right now. I put it on first thing in the morning and tuck it under whatever I’m wearing and it’s no problem. I've pushed the button before and someone came on and it was fast service. Then EMS was sent out to my house. It was fast service and they came very quickly. I was certainly satisfied and it doesn't need any improvement as long as they are there when I hit it.

I'm 90 years old and I have trouble with my hips and knees. The doctor said it's bursitis in my hip. When I get up from my chair and start walking, it really hurts so I'm very careful on stairs. I am very afraid of falling, so I have the Philips Lifeline button on my neck, and it's very comforting to know it's there. However, it won't work away from home, so when I go away, I take it off and put it in my purse, because I think if I should fall in the garage or something, it would be right there in my purse and I could still get a call out.

I’m alone most of the time in an individual apartment at McCarthy Court. It's an assisted living and I'm pretty well-protected here. There’s somebody here all the time in the building. I go out once in a while. Philips Lifeline is the first medical alert device I've had and I’m well-satisfied with it even though I haven't been using it much. I did fall a while back but I had my caregivers here.

My mother is not able to walk like she can before and loses her balance quite a bit. Plus, she was living alone for a long time. She had fallen a couple of times when she was living alone and we were worried because she was unsteady on her feet at times. We wanted something to where we knew that if something happened and she needed help, she could get it. She's in hospice right now so I'm living with her. But she still sometimes gets up when she shouldn't and I'm not aware of it sometimes. The fall alert is helpful with that. It's the one that goes around her neck and she wears it everyday even if I'm living with her.

I’m a CNA and I live with John so if something happens, I would just call either a nurse I know or go right to the hospital or the police station, depending on what the circumstances were at the time. He’s been in and out the hospital and of rehab. He wears his Philips Lifeline on the wrist and he's satisfied with it. It works great, but he needs a new band. He’s had it forever and I noticed a breakout in his arm. Probably when he’s sleeping at night, it slides up. So, I’m concerned about that and I don’t want him to take it off. He has it just in case like if I go out grocery shopping and someone’s sitting here with him and if he needs me or doesn’t like the person or something’s going fishy, he can call me. He hardly used them and pays them all the time. But we don’t have money for all this crap.

My wife needed a medical alert device because she has dementia and other problems. I needed one too because I had cancer. Having the medical alert device was useful. It was also comfortable and convenient. My wife is in a nursing home right now. If she gets better and comes home then we'll keep paying for the device. It works and I would recommend it.

I was told that my heart had water in it so they had to take all the water out. I had a pretty bad time then and that was the time that I said I needed a medical alert device. I have my Philips Lifeline on my wrist and it's okay. They came here a couple of times now to check on the phone. So far, so good.

After I had a knee replacement, my nurse suggested I get a medical alert device. I waited quite a while after that was over and got one from Philips Lifeline. The Philips plan that I have is only good inside my apartment. I'd like to have one that you can use when you go out somewhere too but I couldn't afford it right now. But, I'm satisfied and I'd recommend them to a friend.

I've had Philips Lifeline for a couple of years now. I had a neuropathy and I was falling a lot. Then my life has just changed radically because I was just diagnosed with cancer. Anyway, it’s interesting because the one time that I really needed it, I was in a bathtub and I didn’t have it on. I couldn’t call anybody and I was stuck in the bathtub for six hours. Then, after that experience, a bunch of the kids I work with came around and made me signs that say, “Are you wearing your purse?” They’re all over my house to remind me that I should be wearing it. There were also a couple of times when I fell and was wearing my purse and pressed it and got some attention. For the occasions that I've had to use them, they've been there for me. Overall, my experience with them has been good.

My husband was very ill and I was sleeping in another room so that he could rest better. One time, I thought he was calling me in the middle of the night. When I sat up fast, I fell out of the bed and I couldn’t get up. And I pressed the button of the Philips Lifeline and they came so fast. My husband has since died and I have my daughter that lives close by. When I go out with my daughter, I don’t put it on because she’s with me. But I keep it on constantly at home when I’m alone. I’m very much satisfied and I found them very helpful. I feel safe that I’ve got this around my neck.

I'm not a big family man and I like living alone, so there's nobody else to help me. I do a lot of gardening too, so I climb ladders. And with my 80 years of life and a propensity for falling over things, I thought it would be better to have some sort of a backup plan. I used to have the Lifeline with the limited range, which was just for the house. Then I went with the newer one which gave me more range. I don't travel that much anymore, not that I don't want to, but I'm comfortable where I am. However, on occasion, I might have to go someplace and I like to have that option with the pendant there.

The Philips Lifeline team was informative. I got their device that goes around the neck as I can't walk too well. It's not noticeable once you get it on, and the best part is it's available. I also feel independent enough to explore it.

I’m 84 and I’ve been widowed for seven years. Several years ago, I have friends who were wearing Lifelines and talking about how important it was. They leave them on the bed post when they go to bed at night and they wouldn’t wear them in the bathroom. I thought it was stupid but after my husband died, I thought that I'm alone and I need that and that’s when I got a Philips Lifeline. When I got in the program, it was from here at St. Mary’s Hospital.

I moved into this apartment about nine years ago and the social worker suggested that I get a medical alert device. I was more than willing to do it and I’ve been very satisfied with my Philips Lifeline. I wear it around my neck and it’s okay but if I'm getting undressed and I’ve got a cotton undershirt on, sometimes it sticks to the undershirt when I take it off. I thought I lost it twice and it was in the laundry basket with the undershirt that I took off. Other than that, it gives me a great deal of comfort. I’ve been very satisfied with it because it really has helped me about five times and I wouldn’t be without it.

I live by myself and my daughters live in Southport and my son lives in Crown Point. I'm able to do a lot of stuff for myself, cooking, cleaning the house but they're always afraid since I'm already 87 years old. And on the safe side, my oldest sister's son wanted her mother to have one of these things but she had a caregiver to take care of her and then later on my other sister had a stroke. So my children bought me the device as a Christmas or birthday gift. They said, “If anything happens, you could call Philips Lifeline.” I take it off when I wash my hair but I have it close to me where I could just grab it. At night time, I sleep with it. And Philips Lifeline has been very good.

I've had two strokes and a cerebral hemorrhage so I need the Philips Lifeline. It's been very helpful to have it and it gives me the confidence if I go out. It's a protection and it's very quick. The help button is easy to press and much easier than finding the phone number. When I had to call their team before, they came very quickly and were very polite. However, I haven't used it for about three months because it isn't connected. Nonetheless, it's been an excellent experience and I've been very satisfied.

I needed a medical alert device since I lived alone, I'm 85 years old, and there's chance of falling. I wear my Lifeline device around my neck and I have no problem with it since it goes down under whatever I'm wearing. The Philips Lifeline team has always been professional and courteous and cared about what was going on.

At 93, I’m an old lady and if I fall, I need my Philips Lifeline device. It makes me less worried. It's a nuisance to have it hanging around on my neck though. But I've got it tucked in my bra between my breasts so that’s not too bad. A couple of times I fell and they answered the call real soon. Everybody was very nice to me and they made sure I was okay. I didn’t even realize that I was shaken up and they knew. However, I knocked a lot of the stuff off the table one night and maybe I disconnected it. I've noticed that my device isn’t loud now. The first time we tried it out, we could hear it all over the house. I'm gonna have my son-in-law check it but he’s been so busy, he just hasn’t had a chance.

My mother-in-law had a history of falls but hasn’t had one in over two years. She also has a history of seizures and heart palpitations, which have been under control as well. She lives with my husband and I and we both work. So, for us to leave her alone, I needed a lifeline and support system. She’s had the Philips Lifeline medical alert device for 12 years. When I first got it for my mother-in-law, she was living on the same property but her house is a couple of acres away. Her husband passed away and I got her that lifeline, for security purposes for both of us. That was 18 years ago.

I have asthma and Parkinson’s and a real hard time breathing. I did the test where you sleep overnight but they couldn’t find anything. It wasn’t good, but they said I wasn’t really bad either. I went to the VA and they gave me a unit and it helps a lot in my breathing. I fell and broke my hip last December. Fortunately, it was in the bathroom and my wife was home. But if I fall, I have a good response using Philips Lifeline. We have a big yard here. If I was down in the end of the yard and fell without that, I’d have a hard time. I couldn’t get up by myself. It gives you good peace of mind wearing the medical alert device. I was out with four friends, we meet twice a month for breakfast, and they knew that I was wearing it. I was telling them how good it worked and that I was happy with it.

My father's Philips Lifeline has been really good for him. He's 94 years old and lives by himself. He falls at times and I want to make sure that he's safe. Since getting his Philips Lifeline, my father has been confident with it. At first, he wore the device around his neck but he accidentally pushed it a couple of times. And so, I got him the wristband. Now, it feels like a watch and it works really well for him.

I'm widowed and I have to live alone. When I moved to the condo and sold the house, a friend suggested I get Lifeline. I said, "Don't be silly, I don't need it." However, I'm a Type 1 diabetic and I am visually impaired which led me to get one. I called Lifeline and they sent someone out to install the box and tell me how it works. He was very nice. And then, when they said that I could get an upgraded system, they came out, took the old box away and installed the new box. They wanted me to do it, but I said, "No, I'm very bad with things like this. I would prefer your representative come out." They went in and out of here in the blink of an eye. There wasn't too much time to interact but they were very polite and did what they said they had to do.

I misplaced my previous device and I got sick here by myself so my two grandchildren got a medical alert device for me. I like that I can push the help button and someone will come to my aid but I hope I won’t have to use it. So far, I like it. It's comfortable and it’s easy for me because I carry it around my neck and that’s pretty good for me. If something happens, then I could touch it.

I’m getting on in age so I thought I should have a medical alert device. When you speak with Philips Lifeline, they are sweet as apple pie. No complaints. It’s only that the equipment doesn’t work. I never push the button but ten to the time when I drop it on the floor with force, nothing happens. Once in awhile when I don’t drop it on the floor, I get a call saying, “Are you okay?” The point of buying that product was, when you fall down on the floor and you don’t have the consciousness to push the button, it would automatically call for help. That doesn’t work. I read the ads and the tiny print says, “We can’t guarantee that every time it falls, it’s going to go off.” They entice you and I’m paying at least twice as much as other people. But I would tell you now, don’t buy one and don’t depend on that going off if you ever faint. I can always push it but if you have a stroke and you’re unconscious, say goodbye. Sayonara.

I was falling down and being unstable. And so, that led me to get a Philips Lifeline. I wear the device around my neck all the time. I'd recommend it.

I live in an apartment building. I had some problems and had to go to the hospital. They had a medical alert thing here but it didn't work half of the time. I saw Philips Lifeline on TV and so I tried it. Now, if I need an ambulance, I can call them. One time, I had a bad nosebleed and I only had to get to the door and open it for the ambulance. Their team responds really well. However, I wear the device around my neck and it hurts if I don't have a collar up. But other than that, it's good. Because I have my device, I can walk around now and take care of myself. I’d recommend it to a friend.

I have a problem with my legs for a few years now. I have a girl with me in case something happens and my own daughters take turns coming in on the weekends. I have two daughters who are nurses and they said that I should get a walker and use my system. So that's how I have been using Philips Lifeline now and it's very good. Their reps are very alert and if I were to press my button, they go right into the action. They're also friendly and were able to answer my questions. I have the device right in my family room, so it's very available for me to get to. I also have the one to put on my wrist if I should go out with my daughter and needed it. I've had it now for a couple of years and I've been very satisfied with it.

I'm close to 81 years old and I live alone. I figured that someday, I may be glad I have a medical alert device. I got Philips Lifeline and I have the one that only works within so many hundred feet. But, I do wear it 24/7. It was because I don't want to be taking it on and off when I drive further away from home. It's much easier. However, within about three months, the device went off when I did not hit the button. One time, I was in the shower and it went off. The other time, I wasn't doing anything in particular. I was at home and it went off as if I had pushed the button. Then, I told the person that I didn't do anything. So, it was somewhat a fluke that it went off without me pushing the button. Other than that, I had no major problem with Philips Lifeline.

I needed a medical alert device because I was living alone and I was concerned about being here by myself. Since using Philips Lifeline, if something goes wrong I feel like I can get help. I wear it around my neck and it's comfortable. I have talked with their reps on the phone and everything went fine. They were friendly, knowledgeable and helpful. I'm very satisfied. I have recommended it to someone yesterday.

I had two strokes and a heart attack that I thought of getting a medical alert device. My daughters hooked me up with Philips Lifeline and if I ever had to use the device, Philips Lifeline answered right away and got me help. I have no problem with them. I would recommend Philips Lifeline to anybody who needs help.

Hospice recommended Philips LifeLine Alert because I was going through grieving at the time. They gave me the information for it. I didn't think I needed a medical alert device, but my grandson thought that I should have one because when my husband passed away, I would be all alone. The device annoys me sometimes because it goes off accidentally. Sometimes I roll over in the nighttime and it goes off at 2:00 or 3:00 in the morning and they're still lovely people to deal with. I feel very bad that it does that, but it's happened many times. I have it on a chain around my neck and nobody knows it's there. It's fine. I have recommended them to many people.

My Philips Lifeline is doing all right. I call once a month to have it checked and when I called this month, the man couldn't understand me. He said, "Do you need help?" and I said, "No. I'm just doing a monthly check." And I had to tell him that three times before he finally understood me. I'd recommend them.

I'm an old fogey. I'm handicapped and the wife has to be with me all the time. And so, that prompted me to get a medical alert device and I got one from Philips Lifeline. It’s convenient if I need it though I never had to use it.

I'm satisfied by Philips Lifeline. It works good and everything is okay. However, my daughter-in-law had mixed up the bills so I don't know what they cost. I hope they are not charging me too much.

I had some medical problems, live alone and needed to have some way to get in contact with someone right away so I got Philips Lifeline and I'm personally happy with it. It's been a very satisfactory experience.

I’ve had good luck with Philips Lifeline so far. I've had it for a couple of years now and once in a while, I hit it accidentally and Philips Lifeline responded quickly. One time, I was taking my undershirt off and I happened to hit it again then I got a callback saying, "Your call will be answered in a moment." They're very respectful. I'm very happy with it. I'd recommend it to anybody.

I’m very unstable. I am 90 years old and the body wears out. I can’t get around without wheels, I need a reacher to get things and I have to use a magnifying glass to read. My Philips Lifeline device is working. I wear the device day and night, but I wear it away from me because it goes off very quickly. I don’t wear it in the shower even though I know it’s possible to do it. I accidentally touched it one time and I got service right away. I’m very happy with it and I wouldn’t leave without it on my neck all the time. There are several of this device out here at the retirement village where I live that use them. They are very important and I’m very thankful to have them.

My daughter had a stroke and we needed her to have something available to call in case of emergency. She lives with me but in case she gets up in the middle of the night or if I have to run somewhere for an errand, we got Philips Lifeline. Fortunately, she never had to use it but we have tested it and they responded promptly.

I have seizure problems and when I'm alone, I have my Philips medical alert device on. I've had it for quite some time and it's been fine. It fits well because I'm mostly home and when I'm not, my husband is usually here. I've never had to talk to anyone for anything because I've never needed to, which is good. However, I liked them in the beginning better than the way it is now. Philips used to call me once a month to make sure everything was working, but now they don't. Also, there's only an area that they cover around here. The device only works for so many feet, and after that area, it's no longer covered.

I got Philips Lifeline some years ago because I had some surgery. It gives me peace of mind in case anything happens. I wear it like a necklace. I have accidentally pressed it many times but the reps understood that I did it by mistake.

I’ve been very happy with Philips Lifeline. They were the first medical alarm service that I’ve had. My husband had died and I had a heart surgery where I'm on a pacemaker. I live alone and needed to have a way to communicate if I need any help, so I thought of getting a medical alert device. I wear it all the time and don't even think about it. It's a blessing that it is okay in water because I do use it and never take it off in the shower. The only time that I had a call back from Philips is when I accidentally bumped the button because I had to get used to wearing it at first. The courteous people from Philips immediately responded.

My son decided I needed a medical alert device even though I told him I was getting along fine. I've had the Philips Lifeline for a year and a half or two but have had no experience with it other than once in a while, they checked here if I don't call. But then I can just press the button and somebody comes on the horn there. I wear it around my wrist all the time but the elastic wristband is wearing out. Other than that, the device works for me. Having it is a reassurance.

Some man talked to me about Philips Lifeline and he said that I might fall some time and need it. I got the necklace. I wear it all the time and I don’t even know it’s there. One time I fell in the bathroom. I wasn't really hurt but I just couldn't get myself back up. I called Philips and they came quick and got me up out of the bathroom. I went back to bed then. Their team was very cordial. I've had good luck with Philips Lifeline. I recommend it. I would recommend to people to use it.

I figured a few years ago that it was time for me to have a medical alert device and I chose Philips Lifeline. I'm 91 now and having the Lifeline always makes me think there's somebody else looking out for me. I wear the pendant and it's comfortable. I hate to get it wet when I take a shower but I do and yet it still works out all right. I pressed the device a few times when I first got it, usually because I got too close to an object and it rang off. Then I heard voices and I went to check and the Lifeline team was asking me if I was all right. They're on the ball and have been very good. I'm very pleased with them and I haven't had any problems. The experience has been great and I feel more secure having Philips Lifeline.

I'm 88 years old. I fell in September and broke my hip so I don't get around very well. My daughter and I own a home together but she works part-time. I'm sometimes alone in the house and we were concerned about another fall. I use the Philips Lifeline whenever I'm alone in the house. It gives us a certain sense of security that I have something that will help me if I fall. It has been a very pleasant experience and I'm quite satisfied.

I'm glad that I have Philips Lifeline. I live alone and I'm over 90 years old, so I feel a lot better having a medical alert. I really appreciate having their service, and would recommend them to my friends. I wear the alert device around my neck and I like it. One time, when I fell and couldn't get up, I pushed the help button. It worked and somebody that works in the police station came to help me.

I live alone, I'm already 83 years old and I have COPD and chronic asthma. My son gave me a Philips Lifeline as a precaution and it's a wonderful safeguard to have. I've had it now for more than 12 years. I wear the pendant type and the only time I've ever taken it off is when I've been in the hospital. It's there for me and I've never had a bad experience with it. I've used it several times and I feel secure with it. It's been very satisfactory overall.

My husband had a stroke and he has Parkinson's. I've talked to a few people from Philips Lifeline and they were friendly, helpful and knowledgeable. Also, we feel more secure and safe having the Philips Lifeline device. If my husband falls and we're not there with him, Philips Lifeline calls. He has the necklace and wears it and it doesn't bother anything. However, every once in a while he calls and says there’s something poking in his neck. It's a certain way that it gets around his neck.

I have eyesight problems and I don't get around very well. I get along okay and I have a helper that comes in four days a week but my family thought I should have a Lifeline. It hangs around my neck but I haven't needed to use it at all. Everything has been fine so far and I know that it's there if there might be something that would come up.

When I turned 85, that was the time to have a Philips Lifeline device in case of emergencies and though I haven’t needed it, I still wear it all the time. I wear it on my wrist, so it's like if I had a watch and it’s just a part of my arm. Overall, I'm happy with the device.

Three years ago, I fell and had a concussion and I was admitted for four days in the hospital. They wouldn't let my kids bring me home until I get a medical alert device. I don't have any trouble with my Philips Lifeline and I can wear it in the shower although I take it off and latch it in there. So, if I ever get to fall again, and I wish I didn't in the shower, I have it where I can reach it. I never used the device to call. I tried when I was having all those falls down over the back, but I'm passed out. It was in the afternoon and it was evening when I got to my senses, woke up and tried to get up. Then, I couldn't get up and I had to crawl on my hands and knees and drag myself along to get in. But Kathy took me to the hospital when she got home from work, and they found out that I fell since she always checks on me.

I feel more comfortable having Philips Lifeline in my house. Although sometimes I think I'm wasting $48 a month but then again I tell myself, "don't get rid of it". It gives me and my kids peace of mind. Sometimes it goes off but it's alright as it doesn't do it frequently. I'm always thankful for whoever has spoken to me and it's good to know that they'll call you at 3 o'clock in the morning to see if there's something wrong. Also, I've gotten a new one at least once. I called it in because the light on it went out and they told me that meant the battery was gone and told me to send it in. I took it to the company that delivers packages and within maybe 5 days, I got a new one back so I'm satisfied with it. I feel better knowing I have it and the only thing I worry about is how would anybody get into the house when it's locked up especially at night. But then I know somebody will know you'll need help so I would keep it, there's no doubt about it.

My father has balance and falling problems and he got a Philips Lifeline through the church. They were the ones that decided. When we do the check in, the Philips Lifeline people were very quick to answer and helpful. I feel confident if I have to go somewhere I know he at least can have some help should something happen. And something happened once and the fire department was here promptly and it was perfect. He wears the device around his neck and the only problem with that is it slips down all the time. It bugs him. Also, we had to have the unit replaced once because it kept flashing but it has been absolutely awesome.

My daughter gave me a Philips Lifeline as a gift for Christmas, which is wonderful. I live alone and my children thought I needed one. I wear it all the time. I have used it and they responded promptly. It's done good for me and I would recommend it. At this point, I'm satisfied with it.

Philips Lifeline is definitely wonderful and I can't say nothing bad about them. It was my daughter's idea to get it because one time I fell when I was in rehab. I am glad that I got it as it gives me peace of mind and I feel more secure. It's there when I need it. I'm allergic to a lot of medications I was on, I just got off the chair and walked in the middle of my living room, I went around and went down. Then all of a sudden I was clear. I called my neighbor and she came down and I was fine. Emergency came in right away and I told them that my neighbor was here and I was fine, then I told them what happened. They were ready on the spot.

I live alone and I'm a heart patient and very weak. Having Philips Lifeline makes me feel safer. Their customer service has been courteous. However, it takes a little long for them to answer the phone. I think it ought to be pretty instant. People could be dying and they should be a little quicker to respond but they've been great. I've had them for years now.

My two daughters bought the Philips medical alert device for me. I'm alone and they were afraid that something would happen and I wouldn’t be able to reach anybody. Now, I have this gadget that hangs around my neck but I honestly don't wear it all the time. It doesn't bother me when I wear it but most of the time, it sits alongside my bed and it's within reach and I'm aware of it. For many years, Philips Lifeline called and wanted to replace the device with a new one even though there's nothing wrong with the older device but it has got to do something with the battery. So they replaced it. I know there's all different kinds on the market today, but this one I feel very secure and it’s not a problem. Fortunately, I've never had to use it, but it works just fine. I always recommend Philips Lifeline to people who don’t have this or have a different kind.

We have had Philips Lifeline for ten years now, and I'm very pleased with it. We got it so if there is an emergency, we would have to have a Lifeline. My husband is 95 years old. He's aging and is not able to walk. He uses it and wears it on his arm like a wristband. He also showers with it. We have used the device a couple of times, when my husband needed to have the rescue. It followed through as the way I expected it to. They're very, very efficient. If I ever had anything, they're right there on the phone. They call every once in a while to check out if things are running properly. I couldn't ask for any better support. The only thing that I would ask from them is if the price could be reduced because it's here and minimally used, but it's necessary. We've had them good many years and I think we paid quite a lot.

I was living by myself so my children got me a Philips Lifeline. I was going to take a shower one day and didn't realize that it fell on the floor. Apparently it went off and I could hear somebody talking. It startled me. I'm wondering, "Who's talking?" Because I was by myself. The rep from Philips Lifeline asked me how I was. I said, "I'm fine." Then I haven't really had to use it but I know it works. And the thing is that I moved so it's been moving with me and it worked fine that way too. I wear it around my wrist and it really doesn't bother me. But the velcro on it is getting worn because I've had it quite a while. But other than that I've had no problems.

I've had my Philips Lifeline for three years and I like it. Nine months ago I got up out of the chair and fell up against the TV with my hands and then I went back on my spine. Then I felt that if I moved, the pain was horrible. Even though it was 11:00 at night, I had the medical alert on me. So I pressed the button and the reps got my daughter next door to come over. They were very nice. The device is now in a drawer right close to my bed, and it's on me the minute I get out of the bed in the morning. I'm very comfortable with it. I would definitely recommend Philips Lifeline because I'm quite satisfied with the one I have.

I have a breathing problem and use a nebulizer and oxygen at night. I got Philips Lifeline and I've had them for a couple of years now. If I have any trouble, I will push the button. I had a bracelet the first time and it was okay but I didn't wear it all the time. I'm not that feeble. I decided to change it to the one that goes around the neck. And that will always buzz whenever they would call me to check every month. But this year, they stopped checking on me but I still expect that they're just waiting. The check-ins are a good thing.

I fell before and my son and niece thought I needed a Philips Lifeline device. It’s handy when I need it. Once when I was going to the mailbox and I fell and hurt myself on the sidewalk and I used it. Their response was really good. The police were outside, they came in a hurry and helped me. I wear my device comfortably around my neck. But I haven't been needing it lately.

My husband has pneumonia and he's been to ER twice due to shortness of breath. He's had Philips Lifeline for a long time. Since then, we have few worries because I can always call but it's nice to have the button too wherein I'll just push it and their guys come on and I can tell them what I need. Their response time was very good. However, the last time took them forever and that irritated me. And the gal ended up hanging up but I did get some help, regardless.

I'm 90 years old and I live alone so I felt that I needed a medical alert device. I've been with Philips Lifeline for a couple of years and I know how to use their device, but I haven't had to use it. I assume it's working because I see the light on. I feel confident with it and my family members are all in favor of it. I'd recommend it to a friend.

My daughter got me a Philips Lifeline medical alert device. I wear it around my neck and it drives me crazy. It's heavy and when I walk it swings back and forth. While I didn't want it, the device is fine and I'm very satisfied with it. I would recommend a Philips Lifeline medical alert device if a person needed it.

I had my Philips Lifeline when I came out of the hospital. It's been sitting here ever since just in case I needed it. I feel safer having it but I haven't used it. I prefer not to have it around my neck because it gets in the way but since it’s there I guess all I can do is wear it. I would recommend it to a friend if they needed it.

I fell in the front room and my daughter-in-law got the lady from Philips Lifeline to come the next day to put a help button on me. I put it under my bra and I’ve only used it once and it was an accident. I was up at the senior center and I leaned on the table and they all showed up. They responded quickly and I was surprised because I didn't know they work that far from where I live. Though it's bad that I have to pay that much for the help button because I have people there that keep a pretty close eye on me. But if I had a fall and needed it, it'd been nice to have it.

I'm almost 92 and I don’t get around very good, so I thought I better get the Philips Lifeline. I've had it for quite a while and it's comfortable. I wear it all the time and I don't take it off for anything except to take a shower. I was all happy and thankful for it.

I live alone so I got a Philips Lifeline. It's easy to use and convenient as well.

My father passed away and my mother is going to be 91 in December. She lives by herself, and we're all worried about her. She has taken a fall, thankfully I was there at the time, but it wasn’t a good fall. She had a medical alert device before through the Evangelical Hospital in Pennsylvania, but it wasn’t one that it-traveled-with-her kind of thing, so she needed a Philips Lifeline. Having it gives her a feeling of assurance and confidence that wherever she is, she knows she can just hit that button.