Lifeline Reviews

One of my friends got the Philips Lifeline device for me when I was alone. She knew about the device and she said it was good, and I’m very happy with it. With my Philips Lifeline, I’m very confident for any emergency. It’s comfortable to wear and I never take it off even when I take a shower. I've used it before and they responded within seconds and the people that I talked to on the telephone were fantastic. They were extremely friendly and they even told me I could call them and talk to them on my birthday. I had a friend that had a different line and it didn’t work when she fell over. She had to always press the button as that fall detection doesn’t work on her at all. But mine works and if I fall, the Philips Lifeline team calls me out right away.

I'm 84 years old and after all my surgeries and hospital stays, it made good sense to have a medical alert device. I can't walk and I'm in a wheelchair, from which I have fallen two or three times, and I can get by a little bit with a walker but not safely. I have used my Philips Lifeline only once. It works and I love it. Every now and then, I'd run a test on it too and I have no complaints whatsoever. I'm pleased with it.

I had a bad accident and I passed out, and my daughter who has been a nurse for 47 years decided that I should have a Philips Lifeline. I wear my device and it’s there if I need it. I’ve only had to use it twice. I’m 89 years old and I have fallen twice. I’m in the elderly housing and they got me help right off. I used my device right off and it wasn’t very long before I got a response. The representatives I spoke with after I pushed the button were very polite and very understanding. If someone tells me that they’ve been hurt and they’re afraid to go berrying, I suggest, “Why don’t you get a lifeline?” I would recommend them. It’s the only one I’ve ever used and I feel that they’ve always been there when I needed them.

I had a leg amputated and having Philips Lifeline gives me confidence in case I fall. I recommend it to people.

Philips Lifeline works. I got it due to my age and I started getting a little dizzy at times walking. I’ve used it a couple of times. I fell one time and when I pushed the button, someone came on the line and they were very helpful. Also, the response time was very good. The medical alert device is part of me now.

My nephew talked me into getting a Philips Lifeline. I’m here all alone and having it makes me feel comfortable especially if I need somebody in case of emergency. I’m satisfied with my Philips Lifeline.

My husband passed away and my granddaughter didn't want me to be alone in the house. At the time, the medical alert company was run by Eastern New Mexico Medical Center and I had them until Philips Lifeline took over. I have my device for six years now but I haven't had to use it for an actual emergency which I'm very thankful for. A couple of times, it had been put in my washing machine and I hit the button. Their response was real quick and the reps I spoke to were very nice. I wear the device around my neck and I had problems when it kept buzzing all the time, flickering on and off. Then, when my niece and her husband were visiting me, he called Philips. Apparently, I had the device for so long so they replaced it and told my niece's husband how to package up the old one. Then they said they would pick it up by FedEx, which they did.

I’m 91 years old and living alone. And I was having health problems, so my daughter thought I needed a medical alert device. Though I’m healthier now than I was when I requested the Philips Lifeline, I feel safer with it because I live out in the country and you never know who’s gonna drive down the lane. Whenever I report in or their reps call me, they’re very nice. It costs a little but it’s worth it. The device is convenient for me and it’s a peace of mind. You know it’s there if you do have an emergency.

I’m 93 and I live alone. We thought I needed some kind of help so we purchased a Philips Lifeline. I wear it here in the house all the time and when I take a shower. It's comfortable and I feel safer with it. One time, they came out with the ambulance and took me to the emergency. Their response was prompt. There was also a time that I have accidentally pressed the button as I leaned against the counter and it went off. They responded right away and asked if I fell. I told them everything was okay. The rep who I spoke to was very good. I would recommend Philips Lifeline. So far, I’m satisfied with mine and it’s a good service.

I live by myself and I have heart trouble. I'm not feeling good anymore since I had a heart failure and I had to be put me in a pacer or defibrillator. I really needed a medical alert so I got Philips Lifeline. I love it and I've had it for three years now. I wear the device around my neck and I never take it off even when taking a shower. One time, I had diarrhea and I had to call their reps. They came fast and they were good to me. Also, they check the device every now and then. They ring me and I call them back. My husband's dead and it makes me feel better and safer. However, they hadn't called me lately and checked it but it's still working. Overall, Philips is good.

I’m by myself and I have a problem with falling so I needed a medical alert device. I was trying to decide which one to get but since I live in Platte County, the Platte County Senior Fund helps me pay for Philips. I leave the button on around my neck all the time even when I go out. One day, I was down at the restaurant with a friend of mine and all of a sudden, I got a phone call from my stepson and he told me Philips was looking for me. I didn't hit the button and I'm not home so it wouldn't work anyway. They came over to my house but the doors were locked so they broke a window to get in and they checked to make sure that I wasn’t on the floor. They checked and that was good. When I was leaving the house, I must have accidentally hit the button downstairs when I was going out the garage door. I didn’t know I hit it because I had no way to hear it and so I had no way to turn it off.

I have had Philips Lifeline for a long time now. I have always worn it around my neck and I haven’t ever doubted that we needed it. I’m 97 years old. I’ve always felt very comfortable and secure because I have it. It would take care of any expenses that I have because of an accident or any illness. It is also automatically drafted from my paycheck. I do not like to write a check every month for it. Overall, I would recommend them.

I had a stroke and I have to walk with a walker. And having my medical alert device from Philips Lifeline gives my daughter a sense of security. I wear my device and my experience has been fine except that the control thing is in my kitchen and my bedroom is on the other end of the house. So, when it goes off and I have to answer it, it's annoying. It usually goes off around 6:00 or 7:00 and it's completely on the other end of my house. So, I actually get up out of bed and get my walker and get in there. When my son-in-law comes over, maybe I can get him to switch it closer here.

I live alone and my daughter didn't want me to be alone. She wanted me to a protection and got me a Philips Lifeline. It is expensive. I'm paying out $50 a month uselessly but my loved ones insisted on me having it. I wish it would be reduced a bit for me because I am on a very small income with my Social Security. I wear it all the time but I haven't had the opportunity to use it. However, I have accidentally contacted their reps a couple of times. I must have hit the button and their reps wanted to know if I needed help, and I said it was an accident.

When I went into apartment living, I was alone. I wanted to be secure so I got a Philips Lifeline as a precaution. I'm glad to have it and I'm very satisfied with it. I’m comfortable with it and it gives me a secure feeling. Their team has been great as well.

I had no problem with my interactions with Philips Lifeline's reps. They have been good. Philips Lifeline is the best. I would tell my friends to try it.

I'm very satisfied with Philips Lifeline. There was a time I couldn't walk and get around. I kept falling, too. A home help nurse and a physical therapist was coming to see me, giving me therapy and trying to see if I could get strong because I'd be here sometimes by myself. I got a Philips Lifeline device and I wear it around my neck. It's comfortable and I don't even know I got it on. I even sleep in it. It's getting hard to get in and out the bed. My feet are numb, and I slip and fall really quickly. The Philips team has been fine. The minute I make a mistake and bump it without knowing, someone speaks right then.

I had congestive heart failure so I needed a medical alert device. I just researched the different ones and Philips seemed to be a better grade than some of the other ones. I’m glad to know that I have it and it’s working fine. I hit it by mistake and they called up. But it wasn’t an emergency so I just told them what was happening. And the response was prompt.

Almost three years ago, I was out trimming a bush in the yard and I fell. I broke my pelvis and I broke my wrist. I was in a facility for about two months because it was my right wrist and I’m right handed and I didn’t have anybody home to take care of me. When I was discharged, my niece was out there but she’d be in the house in case anything would happen. I live alone and my niece insisted that we have Philips LifeLine in the house in case I would need it. My sister in Chapel Hill, North Carolina had this too. Once, I dropped it on the floor and they paged me. They came on that system on one of the bedrooms and they asked me if I was all right. When I changed the battery, they sent me a new battery and they spoke to me that I had to reset it. If a friend needs it, it is wonderful to have. I would recommend it.

My daughter got me a Philips Lifeline device, and I wear it around my neck day and night. I haven't needed it, so far, but my daughter and I feel safer with me having it. I have accidentally put the button up against me to open a jar and it went off. And I had to tell the Lifeline team, "Sorry." My experience overall has been fine.

When I had a fall a long time ago everybody was saying I needed a medical alert device and my daughter got me a Philips Lifeline. I felt a difference in my sense of security now because I need somebody to always come see about me. I would give a friend of mine good information about it and tell them that it's really good to have.

I'm alone sometimes and I got a Philips Lifeline. And I feel okay having it but I don't wear it or keep it on me all the time. It isn't uncomfortable, but I'm not a jewelry person. It's just a nuisance, and on my own, I wouldn't have it, but my children insist so I mostly do it for them. But, it's there if I need it and it's a good buddy.

It’s been a while that I've had my Philips Lifeline and everything has been fine. Their reps were professional and others should definitely have one too for safety.

I'm 80 years old now and my husband worked at nights. So, I was alone and I needed whatever support I can get if I need any kind of help. I was also on quite a bit of medication and we felt that Philips Lifeline would be the safest to have to dial a number and get some help. I'm very relaxed having it knowing it's here. I've been using it for several years. They bought out some other company and took over. Once, I used it in an emergency and their reps were very helpful. They stayed on the line until the ambulance arrived because I was alone. It worked very well that is why after all these years, I'm still with them. The device is one of those things that when you walk by, you look to see if the light is on. It gives you a reassuring feeling that there's help at the other end so I feel more comfortable. Having my Lifeline for security is my biggest joy.

I’m 80 and I have a whole bunch of things wrong with me. I live alone and I have a very close friend with my next door neighbor and another close friend who’s across the street neighbor. They would come in a moment but if I can’t call them, I’d be in trouble. So, having the Philips Lifeline device makes me feel safer. When I first got it, I was going to get the kind that jumps out by itself if you fall but I’m heavy and I sit down hard and it made it go off. That particular function cost more, almost twice as much so I called and told them not to do it. So, we did the other thing and got it back on. But when the bill came in, it was the higher bill. I called them and they instantly changed it to the lower price with great apologies, which was good. That speaks about their goodness.

I became a widow and I wasn't living close to my children. I got a Philips Lifeline, and while I've never had to use it, I've never had a problem with it. I'm living with my son now, so I am okay without it. But, when he goes to places, I'm alone, so I just keep it. Also, I'd rather not have it because when I wear jewelry, it's hanging there. But I'm practical and I know that it's important.

I’m 87 years old and the kids thought it would be a good idea if I had Philips LifeLine in case I did fall or anything. My daughter is about a half a mile away from me and she said if I can’t get to call her at least I’d have the LifeLine on and I can get in touch with Philips. I have the Philips LifeLine pendant and I was very uncomfortable with it. I couldn’t stand it in the shower or when I laid down or anything. It would just sort of come up and I’d have to move it around. So I asked my kids if they could change it and get a wrist bracelet, which is what I did. And it turned out fine. I don’t even know I have it on the wrist. I've had Philips Lifeline for about a year and they called me to make sure that it was working right. They changed the battery on it. All I had to do was put the old one in the mail and they gave me a new one or they recharged the old one.

I had a lot of dizziness and I fell quite a few times, and I ended up breaking my shoulder. I fell in the backyard one time and I hit my head on the sidewalk and required a few stitches, and that was an experience I didn't want to repeat. My mother had used Philips and I called them. The reps have been very pleasant and nice. I've had quite a few times where I accidentally tripped the device and they've been very patient, kind and understanding. I had to shorten the string, but now that I've done that, I haven't set it off as much. With it, I seem to be tripping and falling less which is wonderful. I feel safer knowing I have it. Even if I fall and I can't get up, there'll be somebody who can help me. I like it and I've been happy with it.

I fell and having a medical alert device seemed like a rational thing to do next time I'd need help. So, I got a Philips Lifeline which I wear around the neck. I started out with the system that calls if you fall. You don’t have to call, it calls but I found that it went off when I sat down fast in a chair and so I canceled that part. Also, it called my family but it didn’t call me. I’ve often thought about not having it anymore because I haven’t needed it for a year, nothing has come up, but it makes my family feel safer. I thought it might be a good idea if they would call me once every two months to see if it’s still working. Nevertheless, Philips Lifeline has been satisfactory.

The company has resolved my issue and I am very pleased. Thank you so much!

I have respiratory problems and I started having some problems with swelling of the hands and I had myself scared. Since I've had the Lifeline, I've actually had one time where I had to be admitted to the hospital because of what they thought was a heart attack. I was sick and my girlfriend was away and they told her I passed away. I was so infuriated about that. I'm a widower and the last girlfriend I had before her was way back in 2001. Three months after I finished college, that girlfriend died. I was 35 and she was 33.

Philips Lifeline was recommended to me and I've used it for years and years. I wear it all the time and I'm mighty glad I have it. I had two handicapped adult daughters living with me and I was having trouble with equilibrium balance, so I decided that it was a good idea to have it on hand. I feel a lot safer with it. There was one time that it apparently had quit working and Philips Lifeline called me. They replaced everything and didn't charge me for the next month because it took so long to get the new one, and I appreciated that. I've not had any problem with the system and have always had a pleasant experience when I needed it. I have recommended it to a number of people.

I live in this assisted living and they furnished us all with Philips Lifeline. My device gives me a certain amount of confidence and a certain amount of security knowing that I’ve got it. I wear it around my neck and fortunately, I haven’t ever needed it, but it’s there if I need it.

I’ve had a stroke and I live by myself so I got a Philips Lifeline. Since then, I felt more secure and I'd go out quite often. I'm wearing the device on my neck and it hasn’t been too bad. However, I fell a couple of times and it didn’t go off and I did have the one that’s supposed to go off. So, they sent me a new device. The response time was good although it was a little slow and other times, it was right there. Their reps were very friendly and nice. Overall, Philips Lifeline was okay if you’re housebound and you’re not going a lot. But I’m thinking of changing it because I like one that goes with me all the time in the car and everywhere, but I haven’t made up my mind.

Philips Lifeline is for security or for comfort’s sake especially for the family since I live alone. Knowing that I have Philips Lifeline makes all of us feel better. I pushed the button when I was having a seizure and it went very good as far as the button was concerned and their response time. It was very helpful. My relationship with them is very good as well. As far as communication, they're very polite and they do all the things that I like them to do.

My daughter got the Philips Lifeline for me when I had a stroke. It is placed next to my bed and the device is a good thing if I don’t really have a reason to call.

I have the Philips Lifeline and I'm a little more secure, feeling like I have some help at the end of that button. I have it because I fall and I have it on 24/7 when I'm home. I take it off when I take a shower and I put it back on after I'm dressed. But I don't wear it in restaurants. I got one that does motion and because of a habit that I have when I get up in the morning, the thing swings and prematurely sets the recording off. The Lifeline team puts me right through and they have all been polite. Everything works good and I tell my friends that having it can only benefit them. If they fall or slip and don't have nobody to come get them, that's bad. I'm 80 years old and I never needed this, but it's come in handy. Sometimes when I'm getting out of bed, I slide and I wind up on the floor. So I press the button and they come get me.

I’m 85 years old and I have a Philips Lifeline, which I feel comfortable with. I’ve used it twice for an ambulance to take me to the hospital. Their response was quick and it was wonderful. Actually, I called them once before when I fell. They sent the ambulance and a firetruck. And then one time, I was shaking rugs and it said that I pushed the button, but I didn’t. Somehow, when I was shaking the rug, it activated the device. And though I haven’t pushed the button to see if it still works, I assume it does. It would be convenient if they had a test period of say, once every three months, because I don’t really know if it’s working unless I push it.

I live alone and got a Philips Lifeline device to be sure that there's help if I should fall. I wear it around my neck but sometimes, it goes off if I just bend over. I've had very good conversations with the Philips Lifeline team. The only thing is if I happen to be in another room when a call comes in, it’s a little hard to be able to answer questions from a distance. Other than that, I'm happy with Philips Lifeline so far.

I got a medical alert device because of my age, and so I have the Philips Lifeline around my neck. I like it. I've always got an answer if I pushed the button.

I got a medical alert device as I’m disabled, and if I fall, I can’t get up by myself. I have a Philips Lifeline and I feel more secure knowing I have it with me. I wear it around my neck and it’s comfortable. However, this device doesn’t stay charged very long, just a few hours at a time. Other than that, my experience has been fantastic and I would recommend Philips Lifeline.

Get Philips Lifeline sooner than later. It gives you much relief. Having it has been emotionally helpful. My husband has Parkinson's and he falls a lot. That's the main reason we needed a medical alert device. Although I try not to leave my husband often, it’s amazing how much better it makes me feel when I got out, to church or to the grocery store. It can even be used anywhere and that's a nice thing too. On top of that, they said that I can feel free to use it for me if I happen to have a problem. That makes sense. Just push the button and you’ll get help.

I've had a very good experience with Philips Lifeline. The mother of one of my daughter’s friends had it and it was a personal recommendation. My husband had passed away and at 97, I’m still taking care of my house and everything else. Moreover, I have arthritis in my knees so I have to be careful when I walk on some floors. I wanted to make sure I’d be all right. I wear the device all the time around my neck as there's too much movement on my wrist. A couple of years ago, it went off accidentally and their response was very fast. My son was called then my friend was called second. They both came, then the police as well as the ambulance came right away but I didn’t need any of them. Also, one time they texted me but I was out, and the girl that was helping out in the house answered the phone and everything was all right with them. It has been quite a few years since I have had Philips Lifeline and I would recommend it.

I'm in a place where I want to have help and have been using Philips Lifeline for a couple of months. I wear it around my neck but sometimes I wish I didn’t have to have it on. I was just sitting one day, when all of a sudden the telephone rang. I went up, answered it and and there was somebody talking from that place. However, I didn’t touch the button when the device went off and I don't know why it was doing that. Their customer service called the other day for that and were helpful. I would recommend Philips Lifeline.

My wife was having shortness of breath and I felt uncomfortable leaving her all by herself without any help. We thought Lifeline might be the answer when I go away for maybe five hours and a lot can happen in five hours. Since having the alert, there is a sense of security knowing that the buttons are there for her to push if she needs help and she could get it before I get back. It is a bit easier for me to go to town or whatever I have to do. We live about 40 minutes from town so, it’s an 80-minute round trip if I had to go come back really quick. We’ve never used it but the only interaction I’ve had was a phone call from Philips Lifeline team and everyone has been very professional. The button is on a necklace type of thing and my wife wears it on when I leave until I get home. And when I’m here, we take it off her and hang it back up. So far, my experience with Lifeline has been really good.

My experience with Philips Lifeline has been good so far. I have a bad heart. Moreover, I was in the hospital three times last year. They've had to track my lungs as it was filled with fluid. My left knee was also filled with fluid. It was a break that healed. In addition, I have three blockages. One is 80% and other two are over 35%. And they would not operate because they said I will not make it. Also, I'm on oxygen and I keep getting nosebleeds. I pushed my Philips Lifeline twice for me to get hospice. Their team called somebody from the hospice and they called me right back.

I have AFib and a weakened heart muscle, but my condition seems to be under control now. I've got a pacemaker and the defibrillator, and I've been told that's the reason I have had a blood clot in my lung and I'm subject to a possible blood clot or a stroke. I'm also a little unstable on my feet, so I could be subject to a fall as well. But I use a rocker sole and that keeps me pretty good. The Philips Lifeline team is knowledgeable, and any problems I've had, I've talked with them. But my call button seems to go off by itself for no reason even though I have not fallen. It happens every two or three days but the response has been good and I know that they respond.

Being of old age, I wanted to get a medical alert device. Philips Lifeline was local and recommended by my doctor so I decided on getting it. It's on a little plastic cord that I wear around my neck and I don't ever take it off. I feel more confident knowing it's here. They contacted me when we had a test on the machine and the company's reps were very considerate. I'm satisfied with my Philips Lifeline and I would tell my friends that they should go with it, too.

Jim had been hospitalized for a long time, and he was weak and unsteady. He needed a medical alert device and now, he wears his Philips Lifeline device all the time and it gives him more confidence. And the thing only goes off when our grandson pushes the button. The Lifeline reps don’t act like they’re in a rush and they've been fabulous.

I had a rough landing and the Home Care Solutions got Philips Lifeline for me. The Philips Lifeline team came in and set it up. It was just in case of emergency and I appreciated the fact that when I dropped the necklace on the floor, they called me right then to see if I was all right. I wear it at home all the time and everything is good. I feel safe when I have it and when I need help right away.

I got Philips Lifeline as a safety device. I’m 90 years old, I’m not well, and my wife died eight years ago. I’ve used my device once when I had a little stroke. It’s good to have. I have a box that is sitting in the family room and I got this thing hanging around my neck, and I pushed the button in my sleep. I could hear someone talking and it woke me up. I went out, and I told them I was all right. And as far as it goes, I feel safer with it around when I’m alone. I’m all set up with it, and so far, everything’s gone well. My kids and my girls worry about me and they take care of me. And they feel that I have a support system here that they can depend on. If I’d ring my device, they’d get the ambulance or fire department to come out, and then they’d call the girls, and the girls would come. I’m happy with the experience I’ve had.

I love Philips Lifeline. It saved my life a few times. Before they call and ask how I was but they haven’t been doing that for quite a while now and I assumed that things had changed with them, but they took care of me just fine. Having Philips Lifeline’s service makes me feel more confident that I’m not alone and that I will have help if something happens. I wear the device around my neck and it’s very comfortable.

Philips Lifeline is wonderful. My son liked what they offered and we got the button several years ago. I’m handicapped and I live alone but with a few hours a day of help. I’ve also just gotten out of the hospital. I wear the button mostly at night ‘cause I’m alone and I wear it during the day if no one’s here. I wear it on my neck in case I fall and it’s comfortable. I’ve used the button on several occasions. I fell a couple of times and other times, I needed to go to the hospital. They’re very thoughtful, kind and helpful, and their response is very quick. The respond almost within seconds and they ask what’s wrong. If I need help, they would send the rescue squad and they’re here within ten minutes. There is a lockbox too and they have my key on the outside 'cause if I call, I can’t get up.

The Philips LifeLine team has been very nice. The device, which I have for a few years now, is very nice and comforting too. I don't mind wearing it around my neck when I'm at home, but when I go out, it's a little not comfortable. Sometimes, you want to wear a V-neck. I'm wondering if I can get the wristband instead of the neckband or have both.

My mother was getting a bit tipsy and shaky on her feet. We got her a Philips Lifeline and when you get to be 100 years old, it doesn't hurt to have one. She had about six emergencies where she used her help button and our experience with Philips was outstanding. They were quick, very responsive, and would always leave messages. When I needed to call them about where my mother was and what they heard, they were always on top of that. They would never hesitate at 3:00 or 4:00 in the morning to let me know what was happening down here in Florida. I'm the one that Philips billed every month and I mailed back the Lifeline unit this morning. I would strongly recommend Philips Lifeline to everyone I know unless I get billed for hundreds of dollars for not returning the unit.

I live alone and my daughter thought that I needed a medical alert device. I now have a Philips Lifeline device and I just know that it's there, and my help button is fine. I would recommend Philips Lifeline to a good friend and I'd say, “If you think you need one, get it.”

I had fallen a couple of times due to rheumatoid arthritis and I also have a lot of other things going on medically but that was the last straw because I fell. Philips Lifeline was recommended to me by the Beach Cities Health Department. Everything went very smoothly but I didn't have very good luck with it because it seemed to interfere with my electronics and my telephone too much. Plus the wires were all over. If you have space, you can cover it but I don't. I have a very small apartment and it took up so much space. It was just the ugliest thing and it wasn't worth it to me.

I’m elderly and I live alone. My daughter did research on medical alert and she selected Philips Lifeline. I've called once and it wasn't really necessary but they came right over and they were very polite. I was very pleased with what happened. Also, they're all very courteous and pleasant on the phone. It’s comforting to have the service. I would suggest to anyone asking about Philips Lifeline to try it.

I've had a lot of medical problems in the last six years so my daughter looked into Philips Lifeline. With it, I am less worried. I go up and down the stairs and work in the basement and don't worry about landing at the bottom. My husband's aunt who lived alone in a little bitty town fell down her stairs and lay there in the basement on the cold country floor for two days. She had broken her pelvis and one of her arms. They finally found her, all by herself, cold and in pain. She died shortly after. If she had had a Lifeline she wouldn't have died.

I have a walking disability and my son was afraid that I would fall. He learned about Philips Lifeline and then he told me about it. One time, I touched the button without realizing it and it had fallen off. Philips responded within a couple of minutes and I had to tell them that I didn't fall, it was just touched. They were nice and they were glad that I didn't fall. So far, I'm getting along real good and I'm not falling. I'm satisfied with Philips and I've had a good experience with them.

A friend of mine who is 94 fell last year and she had the Philips Lifeline. That’s how I got it. I live by myself and I’m 86 years old, and as far as getting around, I’m all right. This is my first experience to have a medical alert device and I feel really safe with the Philips Lifeline. Last summer, I was out the door and I was pulling some weeds. I was standing by the fence and holding on to it and going up and down. All of a sudden, an ambulance pulled down my driveway. Apparently, Philips Lifeline had called them, and then here came my granddaughter and my son.

I had a fall and got a Philips Lifeline bracelet. And I feel good now that I have it because it will pick up if anything happens. I have used it twice and the Lifeline team was quick at both times. The team was excellent and I was impressed that they send somebody right away whenever I call them.

I live alone and the kids thought it would be a good idea to have a medical alert device because they’re both at work all day. My son took care of getting the Philips Lifeline and since using it, I feel a little more comfortable. I have the necklace version and wear it at all times, and so far, it’s great. I had a spell before where I just passed out and my son came home from work and I was laying on the floor. I was in the hospital for about two months and had problems but whatever was wrong is okay now. The only time I had a problem with the Philips Lifeline was when I put it through the washer. I called to make sure it was still okay and they handled that situation very well. If a friend asks about Philips Lifeline, I would say that it's very dependable. Whatever problem I had was taken care of.

I’m getting older and I live alone. And I’m concerned if I fall and need medical help, I can’t get the help. So I started with St. Francis Lifeline, then eventually changed to Philips Lifeline and I have had it for a number of years already. Whenever I’m home, I put it on my neck and take it off only when I take a shower. I even wear it at night in bed. With this help button, I feel this certain amount of security. I can push the button if something happens and someone will answer. And my friends would come and help me out. However, I received a call couple of weeks ago saying that something is wrong with my button and they were supposed to send me a new one via FedEx, but I haven’t heard and received anything from anybody. Other than that, I’m satisfied with Philips Lifeline.

I fractured my back and my nurse friend decided that Philips Lifeline was what I needed so I got it. So far, my back is getting better. I try to walk and do my exercises every day. I wear the device on my right wrist and I'm very grateful that it's there even though I haven't had to use it. Yesterday, my phone was out, which meant my Philips Lifeline was out also. I called and it took a while before their reps could figure out. In fact, I'm surprised that the phone is working today. Nonetheless, I'm very happy with it. I'm sure it will come in handy at some point. I would recommend it to anyone who's having difficulties.

My husband passed away and my daughter is 50 miles away, and I thought I needed something for myself. I got my Philips Lifeline through Iredell Hospital. I worked there and they handled it at that time. I wear my button around my neck everyday. Last fall, I had just gotten up in the morning when I fell. My hip went out and I went down on a pile. I had to go from the bathroom to my nightstand where my button was. When I got to it, I got help right away and I surely needed it. More recently, I had surgery and I had been in Westminster for a month and I just got home yesterday. I put on my button and I bumped it. I didn't even realize it and my unit went off. I just got a call now from the hospital asking if I was all right and I told them I just accidentally bumped my button. I've had my Philips Lifeline button for several years now and I'm very satisfied with it.

In 2008, I lost my left eye due to a fungus that is resistant to antibiotics. After eight operations, John Hopkins finally said that they’re going to have to take my vision. It was about that time that I had the Philips Lifeline. My other eye is filled with Glaucoma so I'm legally blind. I can see what I'm doing up to a point but I can't dial a phone. However, my experience with the Philips Lifeline was not good. Last fall, I got a notice from them saying that some of their buttons were bad and that we were getting new buttons. The new buttons arrived then we programmed them and they worked okay. Normally, I would check with them about once a month. But this was prior to Thanksgiving and with the holidays, I didn't get around to it.

A relative of mine, Belina, was having falls and we definitely felt more secure with her having the Philips Lifeline necklace. She never took it off and she really wasn’t even aware it was there. The only problem we had with it is that you had to have a landline and not many people have landlines anymore. Other than that, we are happy with the device.

I have my Philips Lifeline around my neck and I wear it all day. I used to fall a lot and it helps if I fall. I have to wait a while for them to come on but the response is all right.

I’m 95, alone, and have fallen. I needed a medical alert device and got a Philips Lifeline. I wear it all the time when I'm home and it's pretty comfortable. I have had an emergency where I used it and their team was quick and knew what to do. My experience with Philips Lifeline is all good and if someone asks me about them, I would tell them how happy I am with it.

My daughter-in-law bought a Philips Lifeline for her mother but her mother didn't want it. Instead of sending it back, I took it. The Philips Lifeline team has been really great. They check in every month to see if my box is working. I then press a little button and tell them that I'm okay. I could recommend it because I've had no problems with it. However, if you're an outdoor person, you should check if the device works out there because when your control box is in the house and you're outside and you push the button, I'm not sure that it works. But I would wear it when I go to pick berries just in case.

The Philips Lifeline helps me a great deal. It’s just that I’m thinking every night that if I hit the button I wear on my wrist, I will get a response even though they might not be able to hear me. The phone setup is in a different room and I hope they send somebody as quickly as they can. I want to make sure somebody comes here if they don’t hear my voice. Other than that, I am satisfied and I would recommend it. I'm not going to change to something else.

I live alone and I fall. In fact, I’ve had several falls and I've been in the hospital. After my one fall where I broke my femur, I got the Philips Lifeline. It's the only medical alert device I’ve used and I wear it around my neck. I also wear it in the shower like they say I can and it's working out fine. I feel safer with Philips Lifeline because if I’m here alone and I fall then I can push the button. I'm very satisfied with Philips Lifeline.

There was a girl who worked with the Lifeline and she thought that I should have one. She was working out of Porter Hospital and she convinced me to get one. If I have anything I wanted to ask them, I just press the button and tell whoever answers. The response time is very good. It’s just a matter of a few minutes. One day, I had an ailment and I took a tumble. My son was on the phone and I was terribly surprised that he even got in touch with me. They had called him and I was very pleased with that. But for a while, it didn't go off when I fell and they had that straightened out. It's all working fine now. I’m very satisfied with it and I’m pleased that I have it. I feel that there is somebody there if I need them. And I recommend it to any older person who lives by themselves even just at times or if they’re alone.

However, it went off. I had it to go off by mistake a couple of times. But it's fine and I’d rate it good. I’m glad I got it.

I had falls and the town nurse picked Philips Lifeline for me. It came in a box from Amazon in the mail, we plugged it in, and tested it. We called Philips Lifeline and it was great with their customer service. I wear it around my neck and it's always there. It's working fine. I've told friends to check it out and to definitely go for Philips Lifeline.

My experience with Philips is going well. Before I had my Lifeline, I fell in the night once, and my leg broke down on my ankle. I laid on the floor all night. People told me I needed a medical device because I’m alone and I fall a lot. They were afraid when I’d fall sometimes. I have the Lifeline now and I wear it every day around my neck. I feel more comfortable having it. When I've spoken to the Lifeline team, they’ve been very nice and polite. The first equipment I got kept saying the battery was low and it kept blinking. So, their rep told me they would send me a new one. They did and now, it’s a lot better.

The people at Philips Lifeline have been okay. I was told that I was supposed to check in with them monthly and I had been connected with one of the hospitals here in town that works with them. Everything's been okay whenever I need Philips’ assistance. I have a medical condition and I work but I can’t take the help button with me to work. It's only used indoors and Philips doesn't have anything where I can go anywhere. But when I'm here at home, I can leave it here. I have one of those pendants and I have to wear it around my neck.

My husband passed away in November but before that, I have been told by too many people that they had fallen in the house. I figured it was better to be safe than sorry. Someone had mentioned Philips. It was the only type that I heard about. It was what I needed and I latched on to it. My husband tripped over a broken sidewalk. It was night time and we were waiting to be picked up. And Philips was nice enough to call my daughter and my son and we were fine. Other than that, I fell one time in the house. I had tripped over my shoe or slipper, whatever I was wearing at that time. You had called me and I was fine.

I’m 81 and I have several illnesses that I wasn’t prepared for. I’m not going to be sedentary for whatever I’ve got left in my life and I could drop dead anywhere. So, it’s a wise idea to have some kind of connection someplace. The first medical alert device I had was bought for me by my daughter and it’s just in the house. The Philips Lifeline is the second one I’ve had and with this one that I have now, I can be anywhere in the United States and they’ll know. The Philips Lifeline is very comfortable too that I don’t even know it’s there half the time. I’m satisfied with Philips Lifeline.

Some of my children thought it was a good thing to have a medical alert device and that I should have it so I got the Philips Lifeline. I fell down in the kitchen here several years ago and I could not get up. I called the reps and they told me what I should do. I'm happy since I got it. I wear it around my neck. It's on a long ribbon and I stick that in my bra. At night, I have it right by my bedside and I feel confident with that.

My daughter insisted we have a medical alert device. That was when my husband was still at home. He would get out of bed at night and then he would fall. So I had to call the Lifeline team several times and they had always answered. Now, he is in a nursing home with Alzheimer's and I kept the button for myself. I live with my daughter but she is gone all day and our bedrooms are at the far part in the house. I wear the button around my neck and know that I have help when I'm in the house.

I have the Philips Lifeline medical alert device that the light flashes on when I'm talking on the phone and the emergency button that I wear around my neck. I'm fine with it. I live alone and am old and my family needed it in case I fall or something. The button is comfortable and easy to use. I'm satisfied with it and I’m glad I have it. I would recommend it to a friend. I've tested it by mistake once and my daughter told me not to do that if I don't need anybody. My daughter got to me first and another one came. It's really nice to have Philips Lifeline. It makes me feel good because I know I can call somebody. I wear it all the time.

I had some falls and I felt like I absolutely needed Philips Lifeline so I got one. Since then, I feel more secure and I wear the device around my neck. I have pushed the button and the experience was very good. The fire department is very close to where I live so they were there very shortly. And, I liked the rep that I spoke with. I would recommend Philips Lifeline to a friend and if they are trying to live alone, it’s a necessity especially if they’ve had any falls.

I lost my husband and realizing that I was the only person in the house, I got Philips Lifeline. I feel a little more secure having it and the help button is very comfortable. I'm always amazed that I can wear it when I'm in the tub because it seems that it's where most of the problems happen. It gets wet and it keeps on ticking. I'm very satisfied with it.

After my daughter heard about Philips Lifeline, we got it and I've had it for over a year now. I live by myself and I feel confident having it. I'm comfortable wearing it around my neck. I've had to use my button and they're very good at responding. Overall, I'm very satisfied.

I sleep with oxygen at night when I sleep and my daughter got me the Philips Lifeline. I wear it around my neck so if I fall I just push the button. However, I forgot that I had it the time that I got down on the floor. I couldn't get up and so, I slept on the floor all night. I called my son the next morning and when he got awaken he came and got me up off the floor. I'd recommend that everybody have a Lifeline.

I had a stroke and no one came. I couldn’t get a hold of anybody. With Philips Lifeline, I feel more at ease. It’s just fine and it’s not too big. There were a couple of times the device went off when I was sleeping and they called up.

We should have never started auto payment, these folks charged my mom's account 5 time in two months and had the audacity to sent us a delinquent bill. Once I realized what was going on and contacted them they don't have any records of those transactions. I even went further and sent them 2 bank statements with the dates highlighted and they can't find that letter either. This has been going on since Dec. and today is March 19th. Seriously!!! Their product seem to work well, the price was higher than other company but overall we're not happy... I'll give a one star and that only because I have no choice.

Philips Lifeline's representatives have always been pleasant and timely. My husband had Philips before when he was still alive and I would leave for a few minutes. And now that I'm living alone, I'm using a Philips medical alert device. But I don’t like the necklace that I have. It's big and clumsy, and sometimes I think about changing it to the watch. The necklace also doesn’t fit with wearing other necklaces. The cost compared to others is high, but I'd still tell my friends to try it. I have had good experiences with it, and they can feel comfortable using it as.

There was some uneasiness in my mom's standing, and both she and the family have felt much more secure since we bought the Philips Lifeline. However, my sister, who deals with their reps, has been having some issues with them. Nevertheless, the device has been good so far.

I passed out in my living room, and I fell and broke my ankle. Then, my daughter-in-law bought the Philips Lifeline for me. It is swinging around my neck and I cannot put my necklace on. It's no fun, and I worry about it because I got it now. A month ago at about 3:30, Sunday morning, my sister checked on me because Philips Lifeline called her. I had it on when I was asleep and I do not even remember pushing it. But when I turned over and opened my eyes, there stood my sister. She told me to push that button and tell Philips Lifeline that I'm all right, and I did. So, I have learned not to sleep with it because I’ll set it off. I take it off, and every time I have to go to the bathroom, I put it back on. I had a good experience with Philips Lifeline but sometimes I wish I had have gotten the bracelet deal that you put on your arm. I would tell a friend to just to be careful. If you get the Philips Lifeline, you know that there’s somebody there.

I've had my medical alert device from Philips Lifeline for a while now. And I talk to the customer service team when I check to make sure it's still working and they were pleasant enough. I probably don’t need my device but it's there in case I'll need it. And also, if a friend would ask, I would tell them to try it.

I was alone and my family didn't want me without any help so I got a Philips Lifeline. I've had it for over five years and I was glad to have it and was satisfied with it. However, it kept doing things and it took all the joy out of it. I was aggravated. I would just touch it and sometimes it would go off. Then the battery went out and it blinked for two or three days and I just said, “Shoot. I'm gonna get rid of it.” I called and said, "This is my final call” and the rep didn’t argue with me.

I’m partially blind and I can hardly walk. I thought I better get a lifeline and I'm glad I did. The Philips Lifeline device is comfortable to wear around my neck and I feel good knowing that I have it. It gives peace of mind. I had used it once a long time ago when I was having problems and I felt safe after I called and got help. They’ve been so helpful and things have worked out well.

My kids got my Philips Lifeline for me. They’re in and out but not all the time and that’s why they wanted me to have it. I had to have it not too long ago. I kind of slipped upstairs. I didn’t have any broken bones, but they took me to the hospital. They came quickly. I wasn’t near a telephone and then I kind of wriggled to the upstairs telephone and called my daughter and my son. They called the ambulance. I feel good about my Philips Lifeline. I've had it for 10 years now. It’s upstairs but I feel better with it. I have a daughter that’s out near California and her neighbor was wanting to get Philips Lifeline. She didn’t know what it was all about and I told her all over the phone, and then she told her what I said.

My husband had a tendency to fall. And since having Philips Lifeline, there are no more worries. I was almost afraid to go away, but now I can. When he would get up quick, his oxygen level would be low and that was causing him to fall. Now, he is on oxygen and he’s only fallen once in the last year and a half. We’ve pressed the Lifeline button a few times accidentally while taking it off and setting it down too hard. The reps who answered were always very polite, very nice, and understandable. I like that they would ask to make sure what happened and then they would reset the device. My husband wears the device around the neck and it doesn’t bother him at all. And if I’m going to go outside or away, he’ll remind me to get his necklace and he will put it on. I would recommend Philips Lifeline.

I'm 88 years old and I'm dying of cancer. I hardly ever think about my Philips Lifeline device except when I'm trying to get in the shower, and I have to take it off and hang it up there by the soap. My Philips Lifeline accidentally went off once when I was peeling a yam and the point of it hit the device right in the middle. The response time was instant. But I really don't need my Philips Lifeline. It costs $31 a month and I can't afford it anymore. Nevertheless, the Philips Lifeline makes me feel so safe like help is just right there.

I'm 86 years old and usually alone as I have a caregiver who comes only during daytime. I also wear Philips Lifeline around my neck all the time and keep it beside the bed at night. I forget about the Philips Lifeline most of the time, and I had a fall when I was next door quite a while ago. Still, I'm doing fine and I'm able to get up and go downstairs. Overall, I would be glad to recommend Philips.

I called Philips Lifeline because I couldn't find the bob and about a month after the new bob came in, I found the old one. So the new one was the one I've used though I never used the original one that much anyhow. Still, why am I paying the big prices when so far, I haven't had to use the button? I've worn it around my neck but I never pressed the button to use it. I'm thinking of closing my account with them.

My husband died and I was left alone and concerned so I felt I should have a medical alert device. I'm satisfied with Philips Lifeline and it has been fine. I use it when I need it. If I'm with other people, I don’t wear it, but when I'm by myself, I wear it regularly. I go to Florida in the winter for some time and the people at Philips Lifeline told me I could leave the box at home and just bring the button. It worked out fine for a couple of years but this year it's been a problem. I keep getting letters from Philips Lifeline telling me that I should call and that they’ve called my backup person down here in Florida and said they're not getting the signal.

I'm proud of my Philips Lifeline, and I'm not afraid since I've had it. I live by myself and my son who doesn’t live far away wanted me to have a medical alert button to make sure if I fell or got sick, I could hit my button and call him. I have my necklace on and I can push my little button and my son or somebody would come and check on me. Lifeline's response time was great. I'm very satisfied and happy.

I had a heart problem and I fell once out in the yard. And I got knee trouble, too. My daughter-in-law got me a Philips Lifeline device. I wear it around my neck, and I feel like I’d get help when needed.

My daughter felt like I needed a medical alert device because I live alone and I had a slight stroke. So, I've now had the Philips Lifeline for about two years and everything's been fine. I feel very secure and happy with it and I'm also glad I haven't had to use it. And should anyone ask about it, I'd tell them to get it.

I'm getting old and my sons thought that I would need something in case I fell and couldn’t get up. I have something that I wear around my neck, a cord with a little pendant, and I leave it on all the time. However, I don't like to have it around my neck, but it's a safety feature. Philips Lifeline has something like a wristwatch too that they offer if I didn't like the pendant around my neck. I'm waiting for a replacement for my Philips Lifeline right now as the battery is low. They're going to send something with the instructions.

My husband passed away about eight years ago and one of my girls said that they were going to order me a Philips Lifeline device and put it around my neck because I was going to be by myself. And I've had it ever since. I like it and I wear it all the time. It helps me and I have had to use it a few times. I had fallen out of bed and broke my back in three different places. Right now, I can't even drive a car. Also, the Philips Lifeline reps were really nice anytime I called them for anything. I'm happy with Philips Lifeline and I would recommend them.

I live alone and my three sons and two daughters thought having a medical alert device would be a good idea. And one of my sons got me a Philips Lifeline device. I fall but I haven't had a bad one. I can get up really easily from a fall anywhere in my home. I wear my device but haven't had to push the button yet. I'm glad that I have it and I would recommend Philips Lifeline.

I'm 93 years old and I live alone, and I fell. My family insisted that I get the Philips Lifeline device then the lady rep called and told me about it. I'm very glad I have it in case I had to have help or something.The day I fell, the send button came off and I had to call Philips Lifeline and tell them. They sent me a new button and I had the old one back. The reps have always been very polite and nice, and I check with them so often to make sure everything is running right. I've had electricity go off several times and I called them and told them, and they regenerated everything. I've had nothing but good experience with them. I would recommend Philips Lifeline.

I've had my Philips Lifeline for five years. I'm 93 and I can't see. I don't walk good as well. I wear it around my neck, like a necklace and since I have got it, if I need help, I can call for help. In fact, I have called for help twice before. I live close to the police station, and before I could get that out of my mouth, they were here. In addition, the reps from Philips Lifeline were very good. They were very helpful too. They helped me off of the ground, and they also saw if I needed medical help. I've been asked a lot about Philips Lifeline and I have told them that they would be satisfied with it. And I've known a lot of people that have them. My sister had them, and my neighbor had them too. All in all, I would recommend Philips Lifeline.

I wear my Philips Lifeline comfortably around my neck and I’m satisfied with the device. If I need help, I know I can get it. And I'd recommend it to anybody.

Anybody would fear falling and, for that, I got a medical alert device. I got the Philips Lifeline and have had it for several years now. It's perfect and it has made me more secure. Plus, I've had very good experience with their reps too. I would tell friends to get it.

My wife has a brain tumor and she's practically incapacitated. We got Philips Lifeline and I'm satisfied with our service. They sent a letter saying that the drop button had been replaced, sent us a new one and I sent the other one back.

I wear the Philips Lifeline all the time in case I fall as I would need help. It was really nice and I was satisfied up until the last two times when I fell, and it didn’t do anything. It didn’t report and I wasn’t happy with that. My sons who are looking after me talked to the Philips Lifeline team about that and they’ve fixed. But I'd like to see if I could really get any better than what it is.

My daughter wanted me to have the Philips Lifeline and, luckily, I haven’t had to use it since I got it. Sometimes I don’t like having it because I get a little pain on my neck. But it gives peace of mind having it for backup.

I live alone and I've fallen a couple of times. Having the Philips Lifeline device gives me a much better sense of security knowing that I can push the button and it goes directly to my local hospital. I'm not crazy about the thing around my neck but everybody has to do it. With the Philips Lifeline, I'm not too far away from the ambulance people and the fire department, so it's good. I had two phone calls and Philips Lifeline asked me to put in the last digits of my Social Security. It was something to be reinstated or to make sure that I want to go for another year. I did what the machine said but it didn't compute, and I did that twice. First, I did it by mailing and then I went and checked the number. I couldn't talk back to them to tell them they have the right number, and since then I haven't heard anything. I'm satisfied with the company and I would recommend it.

After my mother had a stroke and she was found on the floor while she was in rehab, I ordered the Philips Lifeline for the fall detector. She wears the device around her neck but I’m still not satisfied with the box system because the light is flashing green and yellow all the time so I’m wondering if it’s even going to pick up if she falls. I kept on telling Philips that they need to replace this box. When we first had the device, it didn’t do that but when I called Lifeline, they said that the battery was getting low and they would know when to send out another one.

I wanted a medical alert device in case I should fall because I live alone and I'm up in years. I've had to use Philips Lifeline three times and they have been right here within an instant. I wouldn't be without it. Their reps have all been good to me and concerned. They even called the next day to see if I'm all right. I have the button around my neck and it doesn’t bother me a bit. A lot of my friends they could fall and I would tell them that they should have Lifeline.

I fell off my chair and I had a little heart attack. My boys thought I needed Philips Lifeline so they can leave their mother alone. The Philips reps were very nice. I'm now wearing the device around my neck. I had it on my wrist but they had to send me a new one because the band was impossible. It wore off in two weeks and it didn’t stay on my wrist. Nevertheless, I have recommended Philips Lifeline.

I wear the Philips Lifeline around my neck. So far, I haven't used it yet but I feel safe as long as I have it. I would recommend it.

Philips Lifeline is a form of insurance where I can receive help when I need it. I’m 97 and at my age, it’s necessary. I have the button hanging around my neck everyday, night and day. I just had my old unit replaced with a new one and the Philips Lifeline team was very reasonable and polite. The Philips Lifeline is as good as any alert system that I know of.

My mother had surgeries and was falling so we got her a medical alert device. We feel somewhat better knowing she has Philips Lifeline because when she fell and shattered her shoulder, the alert went off and Philips contacted me. And I was only five minutes away. When they answer a call, they ask my mother if she's hurt or she needs help. But the alert doesn't always go off when she falls, and that doesn’t thrill me. Other than that, everything has been fine. But right now I'm waiting if Philips is going to extend the time that they're not going to charge me the full amount because my mother is in a nursing home. They haven't gotten back to me about that because we did it for 60 days and the man I spoke to said he was going to ask if they'd do it for 90 days. If not, I will just cancel it and go with another company when my mother comes back home.

I originally got the Philips Lifeline for my mother. When she died in 2000, I kept it for myself because I'm alone now and I've used it a couple of times. The last time I fell, I was going into my apartment from my garage and there are two steps. As I was going up, I noticed that it got dark. I turned around to find what happened. The light went out. As I turned around to come into the house, I tripped or I missed a step. I fell flat on my face. I couldn't get up so I pushed the button. And then next, I saw a policeman. He asked me if I could get up and I can’t. So he got me up and then sat me down and then called the rescue squad. Whenever I call to test the button, they would respond in about five minutes. They used to remind me to test it but they don't do that anymore. Still, the button is an excellent idea and I'm a firm believer of it. I wouldn't live without it.

I have a concern that led me to get a Philips Lifeline and I had a fine dealing with their team. I have the Philips Lifeline on my nightstand and although it was expensive, I had fewer worries since using it.

I'm so used to wearing my Philips Lifeline now. I got one because I live alone and I'm elderly. I’m in my 90’s. It's wonderful. I’ve never had it off. I feel very safe and it is something I can count on. I’m very pleased with it. It’s very important to me. I’ve told other friends about Philips.

I had fallen and broke my ankle, so I had to get the Philips Lifeline. I wear it around my neck and I feel safer. It's more comfortable doing things because the help button's always there.

My mom's getting older and she's had Philips Lifeline for a long time now. We just got the new button the other day and hooked that up. The Philips Lifeline button has been working fine. We’ve used the service a few times and it’s been very helpful. Philips Lifeline takes a lot of stress off of the family and she's happy with it.

I have health issues. I got the Philips Lifeline device and I wear it around my neck. I used it a year ago and the response they gave me was good. They were prompt. I would highly recommend them.

Philips Lifeline is a very good thing to have and I feel safer with it. I'm 63 years old and although I'm still quite active for a person my age, if something goes wrong, I need help right away. I also have no one to come since I don't know any of these people around and my neighbors don't want to be bothered all the time. And Philips Lifeline has just been very good. They called the person who was going to come to me in an emergency. They were personal friends who live very close to me and they came right on over. All went well, but I had a little disagreement with Philips Lifeline. They wanted me to leave everything unlocked and we had already been told to lock our front gate and door since it was around the holiday and we've got break-ins and things that weren't pleasant. I told them that I've always locked and felt safer that way. I do have a key that opens the front gate and door. But, we've settled our argument.

I had a problem with Philips Lifeline’s financial end. Last summer, I told Philips Lifeline that I wanted to send my wife’s button back because she was under hospice. She didn't need it anymore. My wife passed away in November. Philips Lifeline sent me a big box and they wanted the unit and the machine too. I just sent them the damn button back but they still kept charging me $40. I kept calling them and telling them there was a mistake. Now, it's down to $30.

I got a medical alert device from Philips Lifeline and my experience with their team has been good. They came down here and talked to me about the device. I signed up right away. I have the device on my wrist, and I will be able to depend on it. I would recommend Philips Lifeline highly.

My wife got a Philips Lifeline for me and I have it around me. It gives me a feeling of security and it has helped my breathing. I'd tell a friend that it's helpful and that they should use it too.

I'm living alone. I'm widowed and the kids thought I should have Philips. I have it if I need it and fortunately, I haven't had to use it. I just wear it around my neck. At night I leave it on. It works fine.

I used Philips Lifeline when I needed help medically. Their reps were fine and the response time was good. I wear it around my neck. It's perfect and I do not feel afraid because I know that if I need help, I can get it.

I worked overseas until I was 70. I occasionally fall and I've had a lot of bone surgery, so it's very difficult for me to get up. Then, I had a back surgery twice and I collapsed on the floor and was there for two days before someone came in. That was when I got Philips Lifeline and I’ve had it for 15 years. I feel safer with the device and I've used it on occasions when I've had a fall. Plus, I'm more comfortable with it. I wear the Lifeline around my neck but it sometimes bothers me because of its heaviness. Philips Lifeline team are kind, considerate and responsive. I usually have a good interaction with them and they respond pretty quick. My friends and family should also have Philips Lifeline.

I live alone and I was using a walker. I felt a little unsteady sometimes so it seems that needing a medical alert was a good move. I have pushed the button a couple of times and my daughter wasn't able to come but the EMTs came. The response was fast as they are close to my house. I'm less active than I was when I first got the Philips Lifeline. I got it through Right at Home home care agency.

My daughter thought I needed something during the day because there wasn’t anybody here during the day. Also, she thought that a medical alert device would be helpful for me because I don’t walk that well anymore. So far, it has been okay. Philips said that the necklace that I had wasn’t any good and that it didn’t work when I fell, and they sent me another one. In the times that I had accidentally hit the button, I had gotten in touch with the people who are there and they had always answered. They wanted to know if they could help me and were very nice. I would recommend Philips Lifeline. I feel comfortable that there is someone on the other end of the line who can help me and I feel more confident if something were to happen.

I live alone and I’m up in years pretty high. My children who live very close to me thought that it would be a good idea if I had a security system and I agreed because my mother-in-law had one before me. My device is a pendant and I wear it 24/7 even in the shower. The only time a call was ever made on it was accidental. I was carrying a heavy brisket in from my freezer and I got it against the button on the pendant and I started walking across my kitchen and my machine was calling my name. It startled me very badly, and I almost dropped the brisket. But I’ve been very pleased with the quick response that I had at that time that. The Philips Lifeline equipment works very well.

I fall a lot because I'm a diabetic and my balance isn’t really good so I got Philips Lifeline. I'm glad I have the medical alert in case something happens. I leave it on my headboard because that's when I usually have problems getting in and out of bed. I was able to speak to a customer service rep when I called to have the device reset. They were very polite. I'd recommend Philips Lifeline.

I have five grown-up children and I’m living alone. I’m 81 who has a high blood pressure. I could fall down the steps and my children wanted me to have the alert so that I shouldn’t run into a problem and nobody knows that I’m alone. I can be very comfortable being alone and I can do normal things myself. I first got Philips Lifeline a few weeks after my husband died. My son picked it out and had it sent to me. During the first two weeks I had Lifeline, I was in the garage on a summertime and I went past the filing cabinet and a big tile fell on my foot. I was wearing sandals. So, I picked up the tile and came back in the house. My foot was bleeding through my toe. I tried to wipe it and got a bandage. It was so bad. I tried to call my friend, but she wasn’t in. I knew that Lifeline has my friend who lives very close and in the area.

I‘ve had the most wonderful experience with Philips Lifeline and I wouldn’t want to be without it. It's a security and I would recommend it to anyone who's by themselves and for those who have health problems or even if they don't. Our two girls had thought it would be a good thing if their dad had a medical alert in the garage where he worked or when he walked for the mail in case he needed it. Now, I’m by myself here since my husband passed away. I’m 93 and just getting older. I have the device on my wrist and I never take it off, only when I get in the tub for a bath. It’s comfortable and sometimes I even forget to take it off. I also wear it off to the doctor or to the dentist. The Philips team call me regularly and they test the button once a month. I’m usually here and whenever I’ve talked to them, they’ve been wonderful.

I noticed my husband falls more. He goes out in the yard and I wouldn’t know he fell until I get out there. I have to go check on him. He also wanders around and I don’t know where he would walk off to and he might fall. I got him to start everyday with me putting the Philips Lifeline button on him. Now, he gets up and makes putting that on the first thing he does. He finds it very comfortable and he likes it. But I’m sure his daughter did something to his Lifeline because the box is dead. It doesn’t get any juice and if you plug it up, it doesn’t get any contact. I’ve started going out checking on him since the button is not working. He might trip over something in the house and can’t get up.

I live alone and I’m gonna be 90 years old so I needed some protection. I feel better knowing I have Philips Lifeline. I know that if I need help, I can get it. The Philips Lifeline reps are very nice on the phone when it's time to reset the device. Also, a couple of times, I pushed the device and didn't realize it and they didn’t get mad at me. I would tell my friends to get one. I'm happy with it and I don't want to be without it.

I am 90 years old and I live by myself in the country. I also go to a center for the old folks everyday. Then my nieces and nephews started me on the Philips Lifeline. I had trouble with it one time at night a few months ago when it was running for 15 minutes, but we just got a mix-up and no one was at fault. Other than that, I feel safer with it. I wear the button around my neck and it is comfortable. I would tell others to have the device.

My experience with Philips Lifeline has been very good because of the response I get and the security that it gives me. I've had to use it about half a dozen times and it serves me well every time. But when they're saying my call is being processed, it seems like a long time. There's a delay at first but they get help here fast. Also, the reps are very knowledgeable and friendly and they do their jobs very well. My old device wasn't detecting a fall so they corrected it.

There were some things going on at a time of necessity and my mom needed a medical alert device. I got her the Philips Lifeline and she wears around her neck and it fits into her everyday lifestyle. I'd recommend it.

I'm 88 years old and I live alone. I'm also a widower and I need somebody to help me if I fall in the yard or in the driveway. So far, the team at Philips Lifeline is doing a good job and their device, which I put around my neck, is working fine. It doesn't bother me at all. I also feel a lot safer since I know that if I push the button right now, somebody will be here to pick me up after getting my message through the machine. While it isn't instant, it does happen relatively soon. Overall, Philips Lifeline is a good company. The responses are good and I can rely on them. They get you out of trouble when you need it.

I live by myself, and I've got Philips Lifeline for quite awhile. I've used it twice. Once was when I fell on my back in the family room. We live right near the hospital and their reps were out in a very short time. I ended up having to go to the hospital, but it was my choice. I had hit my head, then they put staples and I came home that night. I also got a new device from Philips Lifeline and got the letter as to what was going to change. It has different features than the one I had before. It has a motion sensing feature that if you fall, it would go off as you went down. Philips Lifeline is a good idea to have if you're by yourself as it is handy, and I would suggest that my friends get it.

I got a medical alert device to be able to relax at night and feel more comfortable without having to worry about getting to the washroom in time. Philips Lifeline was recommended to me so I use them. It's very comfortable knowing that I have it all the time and it's a very comfortable thing to have. Whenever I use my button, they respond pretty quickly. They have me wait just a couple of seconds, then someone comes on and asks me if I'm okay.

My husband died and I was living by myself. I fell a couple of times. One time I was sitting in my chair and leaning in and then my chair gave away. The Philips Lifeline responders got here quickly. Another time I fell in my bedroom and everything went fine. I told all my friends about Philips and they know about it.

The previous medical alert device had been flashing for a long time and somebody told me that's the battery but I still got connected with my old pendant to it and it still worked despite its flashing. What I miss with my experience with Philips Lifeline in the last few years are their human representatives, Cokey, and another fellow. They used to be personal and able to come in when there was a problem. Now, everything is not human, and everything is robot and on the phone. Nobody is doing their job anymore. They don't have people who come in and set things up for me. And I could get to a person when I call the hospital. I miss all of that. I have had five falls since the 28th of January and my last fall was coming back from emergency. I was unloading the car, going between the car and the front door, and I didn't have my pendant on because I haven't arrived home officially until I emptied my car and I fell going back to the car.