Lifeline Reviews

As an old folk, I know I am going to fall and when, and I'm not doing too good so my daughter in Tucson bought this Philips Lifeline for me. I got it on my neck 24-hours a day and it doesn't bother me. I'm independent all this time but I fell out in the yard one day and this thing said that I'm fine now. The Philips Lifeline team was good and they called nine phone calls before they got somebody to answer them.

I've never had to use my Philips Lifeline and the only time I've had to contact them is when I had to change the expiration on my credit card. They had been very friendly, very helpful, and pleasant every time I've had to call them and there's never been any problem with them. It's reasonably small and I have it on the table next to my chair. It's easily accessible and I chose the wristband for the call button.

The last time I fell, my doctor said that I had a mild stroke on my right side. I don’t have much feeling to do anything with my hand. My leg is not that bad, and I’m walking. I'm 85 and I live by myself. I always wear the Philips Lifeline down under my shirt. I take it off at night and hang it on my bedpost. I also take it off most of the time when I’m a taking a shower but I have it close to the bathtub. When the string that goes around looked like it’s coming apart, I called Philips and they sent me a new one and I send that old one back. Every once in a while, I punch the machine to see if it’s working. I’ve enjoyed it and I’m very well satisfied with it. It couldn’t be any better for me. I’ve tried to get other people my age to get interested in it and that if they ever fall, they’d wish they had one.

I'm 87 years old and my children thought that I should have a medical alert device. Dealing with the Philips Lifeline team has been fine. They were very friendly, and they always check if everything was okay if I needed them. They were good and very kind.

A couple of years ago I had a heart attack here at home. I also had in-home nursing for about 12 weeks while my daughter's been here in and out, taking care of me. But now I'm living alone, I don't drive and there are a lot of things that I can't do. I take care of myself though and do my house work so I feel very fortunate. Yesterday was my 95th birthday, so I thank God I'm doing all right. The team there at Philips Lifeline don't call that often but I have access to them if I need them. If I don't call, they'll call me and they were here for 12 weeks.

Mornings are my rough time. It’s when I take a lot of medication and some of it makes me dizzy and lightheaded. I wear my Philips Lifeline most of the day but I definitely wear it in the mornings. I’m here in the house a lot by myself and if I fall I have something I could call for help. It’s been good service though I really haven’t had to use it for an emergency so far. I would recommend it to people that have to stay in.

Before Philips Lifeline, we got the oximeter and blood pressure device. Now, I just hang the Philips button around my neck then push it and call in once a month. Everything seems to be going good for me, so far. Also, I've known that Phillips County Health System works good along with this, so I'm well covered. With Philips Lifeline, we don't have to have an appointment with the doctor. He's the one that will call me and tell me something is wrong.

Philips Lifeline is not living up to their advertisements. I had several falls, which I am prone to do, and the device never went off. I've contacted the section of the company that is supposed to handle these things and I got no satisfaction. The person I spoke to was not resolved to take care of it. Philips Lifeline assured me it is working correctly, but it’s not. I think there are some defects which Philips Lifeline should be concerned about. I've also talked to other people who have noticed that the machine does not go off all the time when you fall. Most of those in the medical community who I deal with would support me that the device doesn't work.

I'm really confident with Philips Lifeline, and I’ve told people that. They’re a very good and responsible company. I asked them for a discount and they were responsive. They gave me a little discount because I've been with them for a long time. And they're very polite and nice people. There were just a couple of times when I didn't know my button was already not good and they didn't tell me. And I sent it to them and then I have a new button.

It’s good to have a Philips Lifeline device just in case something happens. I'm mostly alone and so I need it. The help button is very convenient. My experience with Philips Lifeline has been very good.

I got sick and fell in the bathtub. Nobody was here with me at that time and I had no one to help me out. The nurse who came to see me only came twice a month and he suggested I get a medical alert device because at that time, I was living by myself. After getting Philips Lifeline, I feel fine because I know that if I fall, I can call and somebody will help me up because I can no longer pick myself up since I'm 96 years old. I like the device and I have it around my neck. So far, since that time, I haven't had any fall, but I call Philips Lifeline once a month. They told me to call every month on the 29th even if I don't need to because that way, they can see if my machine is working or not. They're very nice and they tell me if I need them, to call and they'll get help for me. I'm very satisfied with Philips Lifeline. They answer right away within a few minutes.

I'm disabled, and I live alone. If I need help Philips Lifeline is a push-button away. They're good but the problem I've had lately is with the equipment. I went from landline to wireless and my button is ultra-sensitive. All I do is tap it and it goes off. They told me it's just the way it is and it's quite annoying. They said that there have been other complaints about that. They switched out my button but it's still ultra-sensitive. Someone needs to redesign the button so it doesn’t go off in the middle of the night. I have had to call them to bring this to their attention. Also when I went to test it they said just press it and someone will be with me. But it's just taking forever for someone to respond. I made the comment, “I could be dead by now.” When you don’t need them it's all right but when you're hurt and you need them right away those minutes pass by. And it had been a couple of minutes.

Philips Lifeline helps a lot. I've had about 12 back surgeries, my discs removed and put back intact again from my lower back, all the way up my back and then my neck because I was falling a lot and I couldn't get up. I have a pacemaker. I've had a lung cut out from bronchiectasis. I only have one lung and it's full of COPD. So, I have a lot of dizziness. Plus, I have to use a walker. I had another medical alert device before but it quit working on me. So, I sent it back.

I go to a clinical psychologist who told me to get Philips Lifeline and I ordered it for myself. I wear my life alert bracelet since I am a type 1 diabetic and I've been on insulin for 23 years. I had stage 4 colon cancer 13 years ago and the chemotherapy almost killed me. It made my legs weak. From the chemotherapy, I have pernicious anemia. I have neuropathy and I had bad sciatica two years ago. I'm going to order the infusion at the hospital for myasthenia gravis and my grandson is going to drive me every morning before he goes to college, then the church people will bring me home from the hospital.

My father broke his hip and has acute circulatory failure. He takes his Philips Lifeline device when we're not home. I test the device every few weeks to make sure it's working right. Overall, everything has been fine, except one time it took Philips Lifeline almost 15 minutes to answer. They said they had an emergency on the other end.

I've fallen twice so I got the Philips Lifeline for security. I’ve never used it but I feel like if I needed it, I could use it. Overall, I'm pleased with it.

Philips Lifeline has been astonishing. The device was perfect. I am 82 years old and a little disabled so I need it. The device was long and when it bounced on my belly or when I did something that made it go off, I got two phone calls. I was not in my own home at that time. I was next door and because the radius is 80 feet it picked it up. Moreover, when I go out to put out the trash or get the mail, I know that should I have a fall, I would be contacted. I'm so happy I have it. Also, the Philips Lifeline team was wonderful. They were more than courteous and helpful.

I was attacked before and it was the worst experience. Somebody broke into my house, hit my face and beat me to the floor. He broke my arm and he broke it so bad that I had to have screws in it. I looked so bad, I didn't think I'd ever looked normal again. After that, my daughter made sure I got Lifeline right away. I called them when I took my thermometer and I had a 104 temperature. I didn't know that you had to always have the ambulance come when you call. I could just have a nurse come over here and see if I belong in the hospital. But the person said, “No, you just call an ambulance and you go to the hospital." That's what I did. So, Lifeline’s paid for itself. I called them again when I had a rash and I ddin't feel good, and they took me to the hospital again. I have also used it on the bed. I fell and I called for help with Lifeline. I've had a wonderful experience with it. Every old lady and old man like me should have one.

My daughter got the Philips Lifeline for me. I'm so used to it that I see it like an actual necklace. I work so much I forget I got it on. And when I go somewhere, my daughter makes me take it off. Also, I can't sleep with it at night because I'm too restless. And one night, it went off at 12:30 in the morning but the reps responded and they were very nice. I'm also having a little problem with it. The little red button on the side that says "help" has been blinking for months. I called them twice and they said they'd turn it off but they never did.

I've had Philips Lifeline for several years now. I'm in my 90's and I had a history of falling. When I fall, I can't get up without help. I called Philips Lifeline a few times and I’m satisfied with their response. My experience with their team was favorable and I'm pleased with their service. I wear the Philips Lifeline all the time. Although I've been having a lot of therapy, replacements on my joints and I’m more mobile than before, I still need the Philips Lifeline. I feel more secure and happy having it. Overall, my experience with Philips Lifeline was satisfactory.

I'm living alone. I'm 91 years old and thought I needed to have a medical alert device. I got a Philips Lifeline and I'm satisfied with it. Their team's really professional and friendly. They also called me and checked on me real quick.

We've had Philips Lifeline for four years now and it's been good. Every time we push the button when we need help, we've gotten somebody on the line. I called customer service when we had issues with the device. The original device my mother had came with a battery and a message indicated the battery was low. It took 30 days to get a new one, but they tried to help us as soon as they could. With Philips, we're able to leave our mother alone because we know that if she needs help, she has the button that she can push and it's almost like somebody is around 24/7. She wears it all the time, day and night. The only time she takes it off is in the shower because she doesn't want to get it wet. Even though she can get it wet, she's afraid she can't get it dry, so someone is always around to make sure she doesn't fall when she takes a shower. Overall, we've been very pleased and satisfied with Philips and we would recommend it.

I like Philips Lifeline and I wear it around my neck all the time. I have some swelling in the back of my hand, right below the wrist so they didn’t offer me a wristband in the first place. I do wish though that they went a little further. There have been a couple times I've had falls but at that time I was able to get up by myself and I didn’t use the button. It's just hard for old people to fall. You just don’t know for sure what to expect after you get to a certain age. I have mixed emotions because if I were getting one now, I might go with the one that is Mobile Help. One that would also give me a locking thing on the door for less money than what I'm having to pay now. I'm paying $29.95 or $30 every month. I don’t have those features that are coming out now. But Philips Lifeline has been good to me so I stayed with them. I encourage anybody to get one as well.

I was losing balance and Philips Lifeline became my first medical alert system. I feel that when I’m home and I need to quickly get in touch with someone, I have a way to do that with the device. The times I had to talk to their team, they were very cordial and understanding. They also called me a couple of times because the help button went off unintentionally. It's been a very satisfactory experience.

I had a stroke a year and a half ago and I was kind of losing my balance. I had two mini strokes since although not for several months now. With Philips Lifeline, there have been a lot of changes. The device gives me peace of mind because I can hear it all over the house. It's easy to wear and use, and I have the wrist one. I have to call in on the 9th of every month for a test and the reps are very nice people. Everything seems to be okay and I told my friends about Philips Lifeline.

I had the chance to use Philips Lifeline yesterday. I was outside pulling Ivy. On my third try, I ended up on the ground. And when I fall, I don’t have the strength in my arms to pull myself up so I pushed my button and they were here within a short time. I know not to put it down real fast. I know you can wear it in the shower but I don’t. I took it off and put it down too fast and sometimes that is like you falling. I had a paramedic come into my house, and thought I had fallen but I was just taking a shower. Thank God I had a big towel.

I’m a senior with health problems and I live alone with a dog. Getting an alert device was my daughter’s idea and Philips was the only one being advertised at the time. I had to use them twice and they had to call the paramedics, which worked out okay. However, Philips only works around the house and in the yard. Once I leave the property, I'm on my own. And I need the one that works wherever I am. But overall, Philips Lifeline has a good thing going on and it’s worth investing in.

I always have my Philips medical alert device with me because I sure have issues if I fell. I have the one that I wear on my arm, but I have it pinned on the top of my shirt now. I have a friend that got a medical alert device not too long ago, and it’s something that every older lady should have. I am 85 and Philips has been mighty handy for me. The battery went down in the first one I had and Philips did send me another one.

I don't think I could do without Philips Lifeline. My kids live in Indiana, Texas, and Huntsville, and it would be a while before they could get to me. They are happy that I have it. I have used it a lot of times when my husband was still alive because he fell a lot. He didn’t always use his walker and he would fall. So, the people from Philips Lifeline used to come here. I have used it, too. I fell and my left side went over the arm of the loveseat. I thought I had damaged my rib. It was on a Saturday afternoon, and I didn't have anybody here but me. And then a few days after that, I was sleeping on the couch when the physical therapist came. I got up and fell, and hit my head real hard. I had a little clip in my hair and it broke the skin. I couldn’t reach the phone, so I pushed the button. Philips Lifeline responded right away.

I have Parkinson’s and I fall a lot. And since getting my Philips device, when I’m alone, I’m not frightened. I’ve called in the past to ask a question and Lifeline's team were always there. Philips Lifeline is very reliable.

My mother fell and nobody knew and we found her on the floor. We got a Philips Lifeline device and we're happy with it. We have to ring or call whenever anything happens, and the Philips Lifeline team would call right away. Unfortunately, my mother had pressed the button by mistake a couple of times. Our experience has been excellent overall and the Lifeline team has been courteous, friendly and knowledgeable as well.

My two daughters, after my wife died, decided that because of my age, they wanted me to have a Lifeline for more safety. One of them was on the West Coast and the other was about 25 minutes away. They wanted me to have more available protection and the ability to reach somebody or dial a number in my system. I've had an art studio in Waltham which I go to four to five days a week and work for 51 years and since having Lifeline, I know I have the option to bring the Lifeline with me. But more than once, I have forgotten to put it on. I also don't like carrying it around my neck because I very easily trigger it by mistake. So it's not as useful to me as some people but I still have it and I put it beside my bed so I can reach it there. And if I wanted to get through to somebody, then I'll just press the button and get through. They do what they advertise.

I don't get around very well and I have to use my walker. And I had passed out a couple of times so the kids decided that it was time to get a Lifeline. I feel very comfortable with it. Also, I feel more confident being home alone at times and I feel like there's something there to always help. I was working by the sink one time and I banged it up a little too hard, and I could hear it buzz and ringing. And when somebody called my name, I realized what I've done. So, I was happy to realize that there was somebody right there. It's excellent service.

I live alone. I’ve had two heart attacks and I needed to have a medical alert device. After purchasing from Philips Lifeline, I feel more secure with it knowing that it’s right there if I need it. I’ve tested it out a few times and they have been there other than the time that my device quit. They gave me a credit for that month that it didn’t work and I’m happy about that. I’ve had very good luck with Philips Lifeline. I’ve had two bad units and I’ve had to return them. They’ve replaced them and there’s been no problem with it. And, originally, they came and set it up for me. I can’t complain about it one bit and I’m perfectly satisfied. I’d recommend Philips Lifeline.

My friend at church said that when they celebrated my 75th birthday, they celebrated it with the Lifeline. I was living alone then and have fallen six times. But what pushed me to get it was the young lady that I spoke to when I called Lifeline. She said that she was 39 and she had fallen and she stayed there all night before somebody could come and get her. She said if I have the Lifeline, I don't have to worry about that. I can call if there's any break-ins in my home and have connection with someone to help me which I thought that was wonderful.

My husband died last year and I had always said that if I lived alone, I would get a Philips Lifeline medical alert. And it's one of the things that I got almost immediately. I have very good neighbors who keep an eye on me and help me do things but I don't want anyone to live here with me. Philips Lifeline device works okay. When I go out, I leave it underneath my clothing and when I'm at home, I have it on all the time. One time, I dropped it and they called me to check. Knowing that I have the Philips Lifeline device and that I wouldn't be here by myself needing somebody comforts me and gives me peace of mind. I'm very thankful for it and I would definitely recommend them to a friend. Anyone who lives alone ought to have something like this.

My husband was very ill and we got the Philips Lifeline for him. He passed away, so I kept it and I’ve had it in my name since November of 2013. Their customer service is very helpful. When my company that I have the TV, the computer, and the Lifeline hooked up to change the modem on my computer, I did not know that it affected the Lifeline, which stopped completely. When I learned that, Philips alerted me that they had checked and it was not connected. They immediately sent someone from somewhere in Georgia to bring a different system that would work. It’s a VOIP that I had, which would not be close connected to the telephone. Now it’s something to do with the computer. That was all Greek to me, and they were kind enough to send someone with a new thing that goes and registers the call. It was wonderful, the rep was very kind and they did not charge me. They went above and beyond the call of duty.

I had heart problems some years ago and I had a few seizures that I had to go to the hospital about, and that's when it was suggested I get a Lifeline. It’s very easy to use and I even wear it to bed. I certainly feel more secure and more independent now. A few times, my machine has unintentionally gone off. I talked to their reps and I just told them that it was a mistake and everything's fine. They were very cordial and prompt in talking to me. Overall, I’ve had a very good experience. Lifeline has very good service, and I recommend it for anybody.

I was living by myself and was falling a lot. Philips Lifeline has helped me an awful lot because I have fallen two more times and the paramedics were right there. The one that I have now hangs like a necklace around my chest and works only around my house. I'm wondering if I could get one that would go for a wider range.

Philips Lifeline was okay. My husband is blind and deaf and sometimes I have to leave him alone. I also have problems and I’m getting older and weaker. The only thing I don’t like about Philips Lifeline is that there is no service out in the yard. It covers you mostly in the house and it’s got a certain distance, but not very far from the house. I fell out there on a flower bed and I didn’t hear anything. But the button is very comfortable. I have it around my neck and put it in my bra. I had to get replacement batteries and when I contacted their reps, they were helpful.

I’m not stable on my feet and I needed a medical alert device. My Philips device gives me a little peace of mind knowing it’s here. I used my button a couple of times and they took care of me real good. The last device I got is not as comfortable on my neck as the other one was. The string broke and it slides more than the other one did. Sometimes, when I push the button, it seems like I have to wait a long time before I really get help. But otherwise, I’m happy and I've recommended them.

My mother has MS and she’s in a wheelchair all the time. She wears her Philips Lifeline button and she finds it relatively comfortable. We had experienced interacting with the Philips Lifeline team and it has been a helpful thing. She has tested the button and everything’s working well and all set. Their response time was very quick too.

After taking a bad fall, my kids took care of getting me a medical alert device. I wear it on my wrist like a bracelet. I’ve been wearing it since a year ago, and I have no way of knowing if it’s really working because I don’t want to press it to find out, but it would be good if there was a way Philips could retest it with me at some point to let me know that what I have is really safe. It doesn’t even have to be every month, it can be twice a year so that I know it’s worth it. I’d really love to see the company follow through better with people. Also, it’s nice to have my device in the house, but there are times we leave the house and then I found out that this one’s no good for that.

I'm handicapped and my kids insisted on getting the Philips Lifeline. It’s there if I wanted but the cost is prohibitive for what I'm getting out of it. I think about canceling it all the time because it's a lot of money for nothing, truthfully. If there was any interaction, I could see it but I really have never ever needed it. I don’t have any feeling for it and I don’t feel there's any communication with me at all.

My daughter took care of getting my Philips Lifeline device. I toppled down the stairs and they thought that having it would be a good idea. My overall experience with Philips has been very good.

My husband and I live with my father-in-law, who's got dementia. We moved out of our home and into his home. In the times that we go to the grocery store or we have to be outside, he presses the Lifeline button for help if he needs to so we feel safer and more covered with it. Response time is immediately. Interacting with their team was great and they respond immediately. Philips Lifeline’s been very good. It was also very helpful with my mother-in-law who passed away two years ago. She had dementia as well and she would sometimes push the button because she wanted, and they were very patient and friendly.

I'm 86 years old and live by myself. For a long time, my daughter has been asking me to get a medical alert device. When it finally dawned on me, I asked my daughter if getting a Lifeline would mean I could stay at my house longer, she answered yes and I told her to get me one. A friend of my daughter who works with the disabled people recommended Philips Lifeline. I feel safer with it and if something happens, I got somebody I can call and I don't feel that much alone. In fact, we just had a flood here in Burlington last month and I got to be evacuated. However, my landline phone was not working and it's the only way it would work. My daughter asked if my cellphone could be used but they told her that it wasn't possible. The device is comfortable that I don't even know it's there, but it gets wound up at night. I've recommended the device to some young man yesterday and told him to get it if he has moms and dads or grandmas and grandpas.

I've got Romano-Ward syndrome where the left part of my heart that doesn't want to work right. I feel less worried now having Philips Lifeline because I know that there is somebody on the other end that I can call and get help when I need them. I've used it quite a few times and they respond quickly. Though, their response time is a few minutes longer to get here than when I was down over my previous street where they got there within a couple of seconds. But, I've been doing great with Philips Lifeline and I'd recommend them.

I got a medical alert device because of my age and I've had one for over 10 years. I've always had the Philips Lifeline device. I knew it to be the best since I used to install it for our hospital so I was familiar with the product. I've had it so long that it's a part of my life. I've always felt that they were the ones that developed medical alert devices in the beginning. The team at Philips Lifeline had to call me because the alarm went off automatically one time and at another time, I fell, and they were wonderful both times. But I rarely see Philips Lifeline advertised, while Mobile Life and other medical alert providers are advertised all the time.

I have cancer. I was falling and I'm confined to a wheelchair so I sought a medical alert device. The only thing I don't understand about my Philips Lifeline is that if I go far down the road then the button doesn’t work. They said that it's just local. I had to use my help button a couple of times when I fell in the house and it was easy. All I did was push the button and they answered. They were pleasant.

My mom was living at home alone and she's 91, so we were concerned. Philips Lifeline is a pretty good program and it's reasonably priced which is a big thing. When we first got it, she wanted the wristband and we contacted the reps. She decided that it was too big and bulky for her little wrist, so she got the necklace and Philips was prompt on exchanging it. The one time that she needed to use it, she used her cell phone to call me because the Philips Lifeline device was so new and she had forgotten about it. She could have used the device to have them to call me, but she didn’t. We try to test it once a month and they seem to respond and answer pretty quickly. We haven't had much occasion to use it because somebody’s always with my mom but we've had good service with Philips Lifeline.

I fell down so I needed a medical alert. In fact, I have one before but Philips Lifeline is better so I switched. I wear it around my neck and it's convenient. I'm older but I feel I’m more safe with it. I used it once and it was very helpful. Their team was very competent. I'm perfectly happy and content in being safe and I know that I will be taken care of no matter what.

My mother was in an assisted living at one time. I also worked for the senior center and I've seen a lot of brochures of medical alert devices that come through there. I contacted Philips Lifeline and we got it for when my mother would fall. When she first got it on, I called Philips Lifeline and plugged it and they were very nice. My mother wears it on her wrist and we feel comfortable that if something happened, she would be able to call for help. She had the necklace at one time but she wasn’t comfortable with that because it would get wet when she took a shower. The one on her wrist is working better. Overall, we're happy at this point.

My kids think I’m getting older and they wanted me to have a medical alert device and I was happy with that. I have the Philips Lifeline on all the time but I have to be careful I don’t bump it and turn it on. It’s been a very good experience.

Rita’s blood pressure fluctuates and sometimes it's very low that she could pass out. She passed out a couple of times and the doctor recommended to get the medical alert device so she got a Philips Lifeline. Since then, she has fewer worries because she knows she has the device if she falls wherein she can press the button and they’ll call her. She wears it around her neck so she's good. They called her a few times to test it and it works. Usually, I'm here and I'll answer the phone because she can't hear you. You have to scream at her five times and she still doesn't hear what you say. So far, everything is good.

Our family thought we should buy a medical alert device because of my husband and my age. Philips Lifeline is easy to use and you just press the button. One time, we thought we had a problem but this was immediately clarified. I hope it will be a good experience with Philips.

I live by myself and one never knows what might happen. My niece’s father used Philips Lifeline so she signed me up, too. I had no choice. She’s a nurse and she looks after everybody. I went through a spell of high blood pressure but I didn’t have Philips at that time. Then I got cancer cut out of my nose and colonoscopy and I got to have a mass taken out of my stomach. But those aren’t any emergency things like her father was having. I don’t pass out but I could get very sick and need to call somebody, so I got that little thing on my wrist and that would work out. Having something handy wouldn’t hurt.

Our mother had a stroke six years ago and that’s when we decided to get her a Philips Lifeline. We've had less worries since using it, but this last fall, her button didn’t go off and she was here by herself on the floor for an hour and a half until me and my brother got here. She had scooted herself all the way back to her bedroom which might have caused herself to get further injured. When I got home, I mashed the red button on the unit to get an ambulance here and we called Lifeline. She had two broken ribs, conditions of both the lungs, a broken vertebrae, L4 and L5 in her back and had to be shipped at the trauma unit in Gainesville.

After being hospitalized for most of the year in 2006, I came out with a few conditions with the heart and lungs that could lead to emergencies. I'm also on oxygen 24/7 and I live alone, so my kids wanted to make sure that I had a way of getting help in a hurry if I needed it. I got the Philips Lifeline after an emergency that happened. Then, I got my daughter on the phone. Since I live alone, even if there was a break-in or something unlikely like that, I feel that Philips Lifeline is a security.

Some years ago, I had to go to the hospital. My son and my dear friend who's a retired nurse suggested that I get this Lifeline. Since I've used it, I had a fewer worries. I wear it around my neck and I'm never without it. I once had a mammogram done and took it off. I came back home and when I was in bed that night, I was looking for it and remembered that I took it off. Also sometimes when I'm in the shower, I hit it with my wash faucet and it goes off. I get worried when I don't have access to it, like when my electricity was off a few hours on Saturday.

I needed a medical alert device since I was falling down a lot and was needing some help. Philips Lifeline has been really helpful and I'm thankful for them. It works fine, it’s handy and it’s helped me several times. I was sleeping one night, I accidentally pushed it and help came right away. Their team has been wonderful. They've been dependable overall.

I’m getting older so I thought that I should have a medical alert device. Since purchasing my Philips Lifeline device, I've felt more confident. It’s also easy to use, so I know that if I fall and can’t get up, I can push a button if I can’t reach the phone. The people at Philips were friendly and helpful. Sometimes, though, when they called me and said that they were testing, it took forever for someone to come on, and that made me think that they might take that long too if it was an emergency. But my experience with them so far has been okay and it’s good to know that I have the Philips Lifeline device if I need it.

I live alone so my home health nurse suggested the Philips Lifeline. I'm afraid I’ll die and no one will know about it. When I got the device in the mail and plugged it in, a couple of times it wasn’t working and they alarmed. A voice came over and said I need to move it around so I moved it. Now, I wear the thing around my neck and I figure it will work if I press it. Overall, it’s been a good experience and I would recommend them to a friend.

I was receiving treatment and I was told I had to have a Philips device. I wear it, except when I go to bed at night. It lies on the dresser at the foot of the bed, right where I can get a hold of it. The device has helped me out in several things. I woke up one morning and my arm and hand were numb. I called the life-saving crew and they arrived in about 15 minutes and took me to the hospital. However, I was not getting the bill like I should. They sent me a bill one time and I had to call them and get it straightened out. When I did, they sent it back and I sent them back the money, and I didn't have any more trouble. I'm very satisfied with Philips Lifeline.

I had a hip replaced and I live by myself so my nieces watch out for me. A couple of them are nurses and they said I had to get Lifeline in case I trip or fall. I was one of the first ones who had it. I test it once a month and the response time is wonderful. They'd call me and I just have to push the button and then they get back to me. They're very nice and professional. They want to make sure that I'm all right and I'm not sprawled on the floor somewhere. I've had Lifeline for 15 years and I'm very pleased and satisfied with it. I take the device off when I go out because it's only good until the driveway but nevertheless, I'd definitely recommend Philips Lifeline.

I've had Philips Lifeline for over 2 years and I'm very pleased with it. When I broke my leg, the visiting nurse arranged for me to have it. I called in for a test about 2 weeks ago and their team was very good about responding immediately. I wear the button around my neck. I also have glasses with a chain around my neck but since Philips Lifeline is lightweight, it doesn't seem as though it's anything different. I feel more confident now that I have it. When my husband left the house once in a while, I immediately put it on to make sure I was safe and sound. Also, I usually put it on to go down the cellar. I've had a friend who fell downstairs and smashed herself up against a cement wall so I'm very aware that it could happen if I'm not careful. I’d recommend Philips Lifeline to a friend.

Whenever my daughter went down here to the house and I had to get help for her, I got plastered and aggravated. I don't remember the telephone number to call. I needed an ambulance here as quickly as you can get it. I just press the button on my Lifeline and they answered me. They asked me, "Well, is this for Mary or for Rita?" And I told them it's for Rita this time. Within five minutes, they were in my yard. The ambulance service is only about three miles west of me. They just come down to the interstate section there and they knew where I live because they had been here three times to take me to the hospital where she had called them. I'm here by myself now and I'm 89 years old.

My son-in-law used to work for Philips and when we first heard about their product, they said that the company was giving them to people. My husband and I said we don't need it but a short while after that, I developed vertigo. So whether I thought I needed it or not, it arrived at my house. It's good to know that I have it around if I were alone but I don’t wear it usually since my husband retired and he's here with me most of the time so that I don’t feel the need to wear it when I'm feeling good. It just hangs there and it doesn’t bother me. I've also been very lucky and I haven't needed to use it for help. But their people were very pleasant when I had to call in to renew my activity which I'm supposed to do every month.

My husband needed a medical alert device after he suffered a bad stroke in 2006. He's got a black band to his Philips Lifeline. It’s quite old and it’s hard for him to get it on and off. The Philips Lifeline team has been good. I speak to them every time my husband uses the device and when he accidentally pushes. They determine whether my husband should go to the hospital or not. Also, they always get here promptly. They came once when we couldn’t get a hold of them in time but they were nice about it. The medics have also come and picked my husband up a few times.

My wife had multiple sclerosis for a number of years and that’s when I got Philips Lifeline. The lifeline was in my wife's name. She passed away about three and a half years ago and now I live alone. I'm in good health but I figured it was not expensive so I kept it. Since she had passed away, I wanted her name taken off and that’s a real problem with Philips Lifeline. It took me numerous times to do it. I had to get so mad and threatened whoever I talked to on the phone with legal actions if they didn’t remove my wife’s name. I almost thought about cancelling the thing then I didn’t. All I do is call at the first of the month for a test. I call in and the local hospital's volunteer answers. They'll say that it's working fine and that's it.

My mom decided to get Philips Lifeline because she's almost 92 years old. We thought it was a good idea and my older brother, who has power of attorney, got it for her. It was just for a home, and then she got one that she could use on the road. However we've had charging problems ever since she got the device. My mom is pissed because she is paying $54 a month and it isn't working for the last three weeks. We've been talking to people and they're telling us that the device wasn't charged or it has been disconnected. The last guy I talked to six days ago acted like he knew what he was doing and spoke English, so we reprogrammed it and ever since we've been okay. It's worked out great in the several times she's used it and needed it.

My relatives are not around me all the time so they thought getting a medical alert device would be a good idea. I actually had two before, but somebody wrecked me and I lost my car. Then I also fell in my kitchen and that was a little a bit worse but I’m fine now. I wear the Philips Lifeline wristband and so far so good. I feel relaxed now.

I’m 96 years old, alone, and very active for my age. My daughter lives three hours from me, so she and I feel much better that I have a medical alert device. I’ve seen one time in my life that I needed one had I not had one of my grandchildren help me. I’m very pleased that I have Philips Lifeline. The Philips Lifeline team has been excellent in helping me get it set or put it in. I wear my bracelet all the time and it appears to be working. I haven’t taken it off since I put it on. I get it wet and it doesn’t bother so it’s good. It looks more like a watch, which is very much in favor of this Lifeline. Everyone’s asking me about it.

I was in an accident and I fractured my back. My daughter got Philips Lifeline for me. I don't wear it all the time but I do wear it when I walk. It's comfortable and reassuring to have it with me. For the elderly like me, it's a good thing to have.

I just came home from the hospital and I live alone. They wanted me to have some kind of security more so than anything. I got a phone in every room so I didn’t see that I needed the Philips Lifeline but my daughter said that I better get it. I have tested the button when I first put it on and their response time was not too quick. They kept telling me to hold the line and that they'll be with me in a minute. They repeated that for about four times. I'll recommend it, though.

I was told that having a medical alert device was a good thing to do. I’m at home most of the time and I use Philips Lifeline. I’m very satisfied overall.

I was falling and the kids thought I needed a medical alert so that in case I fall, I would have to call them. So, I signed up with Philips Lifeline and got the one that is placed around my neck. I'm more confident now and I feel like if I needed them, I got it. So far, I'm very happy with it.

I was getting older and I didn’t want to go and fall without anybody knowing about it. With Philips Lifeline, I feel more confident. I placed it around my neck and it’s comfortable and convenient. They’re great and I would recommend them.

I had the Philips Lifeline after I had a hip surgery and I've had the device for years now. The button fits fine and it makes me feel safer. I’m happy with it.

My children made me get a medical alert device. I've had it for quite a while and I feel a little more secure because I'm by myself. But if anything goes wrong with my Philips device, my daughters take care of it. Overall, I'm satisfied with my experience with Philips Lifeline.

I'm 89 years old and my kids wanted me to have a medical alert device. I fell a couple of times. My knees are going and I use a cane and a walker. I also live alone so with Philips Lifeline, I can get help if I need it. It gives me a little bit of peace of mind. It is easy to use and it's comfortable. The only thing is I set it off a lot when I'm sleeping. But, they are usually friendly when I make that mistake. Everybody should have a Philips Lifeline and I wish everybody can afford it. It's a good help for everybody.

I wear my Philips Lifeline all the time, but once in a blue moon, I forget and my son would say I have to have it on all the time. Sometimes when I'm in the kitchen and my device hits the counter, Philips' reps were aware of it and someone asks if I need help. At that time, everything was okay and my machine still goes on even when I scream that I'm okay. I want to tell them I didn't fall and sometimes nobody comes. I fell twice but it wasn't that bad and my helper came over and the people where I live in Brookdale Independent Living don't allow anybody to come and lift me up. If I need any help and I press the gray button, they will call me right back but sometimes nobody talks.

I have two medical alert devices and one of them is the Philips Lifeline. I got my first one after I fell in the kitchen. There wasn’t any damage but it made me realize that I probably should have one. So, I signed for it, got it and it was fine. However, I was out some place without it and I fell again. I couldn’t find it anywhere even after rearranging some furniture. So, my son got the Lifeline for me which I'm still using. The Lifeline is the white device and the other device is red. I like the white one because it’s hanging on my neck, but others don’t see it as well as the red one. If had a choice between one or the other, I'd take the Lifeline because it's not so obvious. I also got very quick response and very good care from their team.

I had two strokes and one was really bad where I had my brain bleeding. I also have diabetes and sometimes it goes way down and puts me out. My kids wanted me to get a medical alert device because I kept falling down. We bought Philips Lifeline and I put it on and it's been on ever since. But once in a while, I'll happen to roll over the button and push it, and they call. The lady who responds calls me before she sends an ambulance. She makes sure I'm all right and I'm glad she does that. Philips Lifeline is great and fantastic. I recommend it to anybody.

I had a double bypass a while back so I needed a medical alert device in case I fall since my balance is off. Philips' the only one I've had and it's here in case I need it.

I’m 88 years old, so I needed a medical alert device. I got Philips Lifeline and I used it once. It’s the only thing I had that could help me at the time. It worked out good, the Philips Lifeline team took care of everything. However, my device is not working right now. It’s supposed to alert me me when to charge it and now it doesn’t. But I’m satisfied with the Lifeline. It’s reassuring to have it and I’d recommend it.

The Philips Lifeline device I have is working fine and I'm wearing it for the sake of my children. It's my first medical alert device and my son insisted I get it because they're concerned especially that I live alone and don't walk well. He set it up for me when my husband was in the hospital. I have fallen a couple of times in the past couple of years and at one time, I ended up going to the hospital because I was so dehydrated and I had fallen down. I broke a finger when I fell so my kids were really concerned. So, I’m not really steady on my feet ever since that happened. I walk fine in the house. I do things slowly that’s why I feel I’m not going to fall. But when I'm out and there’s nothing to really grab a hold of, I need a cane to take with me.

I have Philips Lifeline for a few years now and I don't need anything else. I got it for me and because of my husband's health. He's diplegic and service-connected and has been offered a lot of care. He's had all kinds of things that goes with his problems. I wear the device down the neck and I'm very satisfied with it. I would highly recommend it.

I live by myself and I have a tendency to fall so I got a Philips Lifeline. I wear it around my neck and I feel more secure because I know I can call somebody. It gives me the peace of mind. People from Philips Lifeline called me to check in when I pushed the button and they're friendly. I'm having a very good experience with them.

I'm old that’s why I decided to get a medical alert device to use it in an emergency. I knew somebody that had a Philips so I decided to go with them. Since having it, I’m confident that I have something that will help me. I have already used it when I fell. It has been a satisfactory experience with them so far.

I'm in the house by myself, I don't walk well, and my kids thought that someone wouldn't find me soon if I fall. I feel more secure with having Philips Lifeline. I have it on all the time I'm in the house and it's fine. I put its cord in between buttons on my nightgown so it doesn't get around my defibrillator and irritate that. A couple of times they have called me and wanted to know if I was all right because they had a beep like I had pushed the button but I told them I didn't. But I've had some problems with my CenturyLink. I called when my Lifeline and my phone line was out for four days. And then the lady said, "Call me back when it's back on, and then reset it," which I did. Overall, I recommended Philips Lifeline to a friend.

Florence is old and by having Philips Lifeline she has peace of mind. It's decent service, it's there for emergencies and everything is fine. She has the wristband and it's like a piece of clothing that one wears everyday so it's not a problem. The only thing that is annoying is the inconvenient testing at inconvenient times. We get a loud "beep, beep, beep" randomly and it's usually after we speak on the regular phone and then we hang up that it gets activated for a check. Then the operator comes in and says, "Hello, Florence. What's going on?" Other than that, it’s there till you need it.

We've had Philips Lifeline for quite a while. I had two total knee replacements and neither one of them work. I'm on a cane and also because of our age, my wife is 85 and I’m 86, we decided to get medical alert devices. I just put mine on and leave it there. If I go to therapy, I take it off then when I come back, I put it back on. I have a shop in the basement and I'm all alone. If I should fall, I've got a button to push. Hopefully, it'll go off if I fall and hit the floor. Lately, my wife’s device didn’t work. She had somebody in who was interested in buying one. We gave her a demonstration and hers wouldn't work. We didn’t know about it at all. We are too old. So, I don’t know what's going on with Philips Lifeline if they're slipping. They got so big, they just don’t care anymore.

My daughter got me the Philips Lifeline and I've had it for a while. I wear it and don't take it off. When I go to take a bath, I wear it and I feel secure in some ways. But I told my daughter I wanted the one that covered me away from the house too. I go with other people in their car and I'd feel more secure if I had it so that I was covered for an accident.

I've had the Philips Lifeline for quite a long time. I'm 89 years old and I live alone. But thank goodness I never had to push it. I think I'm going to have to push it one of the first days when my son is here, so he can take care of it and see what's happening 'cause I can't see very good. I wear it just like a wristwatch and I like it. I used to wear it on my neck and it got so bad that it was making my neck raw. So, we called them to see if we could change and they were really nice. They sent it right out and we sent my necklace back. I feel better having it, even when it was on my neck, but I like this handy here. In case I fall, I won't have to get to the neckband 'cause it would be farther away for me down to my chest. Then my wristband, I could just reach over there and push it.

I live alone and my family lives so far away so getting an alert device would give them peace of mind if I fall. My rehabilitation person from the social services recommended that I get Philips Lifeline. I have the remote center so if I fall and can't reach my pendant, somebody knows I fell. Their team is also knowledgeable and helpful. I sleep with the device and since using it, I feel more independent. The only problem is if the phone rings, I see blinking on my set. But I think it’s because the device is on the same phone line. I’d recommend Philips Lifeline to a friend. It’s a very good thing for people living alone.

On Monday, I fell right when my kids were there. I wasn't hurt but that made me start thinking that maybe I should get a Lifeline. Since I got Philips Lifeline I feel safer. I wear the help button around my neck and it's a pain in the night sometimes when I move around. I tried to get a wrist thing for the night but they don’t do wrist things. I have a pocket on one of a couple of my night shirts and I stick the device in there and it keeps it from moving around at night. A few times, Philips' team called me because they thought I fell, but I didn't. I was sleeping then and maybe it went off because I was moving. They're very pleasant, very friendly and they don’t get annoyed if they call me for no reason. I'd recommend Philips Lifeline.

Eli’s 84 and she has a medical alert device as a safety precaution. It’s in the kitchen or in the bedroom by her bed, and after a while, it’s like it’s not there which is good, but she knows it's there and where the button is. We’ve had the Philips Lifeline team do tests and that’s good. I have recommended them before.

My nephew wanted me to have the Philips machine because he wanted to make sure that everything is okay with me, that I will get help if something happens to me. He lives in New Jersey and I'm in Cleveland, Ohio by myself. There were times that I hit it by mistake and the people from the Philips company were very kind to answer on the phone. I feel very ashamed that I give them bother. But I really appreciate their patience and keeping on the line to know what is going on with me. And the lady who is in charge, I have her number. Once in a while if I need, I'll call her. She's very kind to answer me and give the right information. At times when by mistake things happen, I don't know how to manage the button so that I'm quickly in touch with them and say that, "Everything is okay. Don't worry. It is by mistake." That's the only problem I have. I am not good with machines.

I've been home all by myself and I've fallen a couple of times, so I needed a medical alert device. However, I had to change the one I had before because it got into call-in when there wasn’t an emergency. I got a brand-new set from Philips Lifeline and I'm okay with it. I'm using and wearing it, and being careful not to fall. I have it on all the time when I'm home. It's a good thing to know that it's there if I need it. But when I go out to the street, I don’t need it because I have somebody with me and it's something that I keep in the house. My son is the one who gets in touch with the people at Philips Lifeline and takes care of these things, so I haven’t talked to anyone there. But they were ready to be on the spot when I needed them, and that’s important for me. In general, I'm satisfied with the service and thankful for it.

My sister and I lived here alone and my niece thought that we should have the Lifeline for if we fell or something. I've used it for my sister. She was diabetic and several times she had low sugar and I had to call the ambulance. They responded right away and sent the ambulance out when I needed it. But now my sister's passed away and I have it so I could use it if needed. I wear it in my neck all the time, and it’s pretty good to wear, there are just times I forget to put it on. When I go outside, I try to have it on. It's better to have something like that because at least you could get some help. I would recommend them to someone.

I had a Philips Lifeline due to my age. I felt secure and comforting knowing that it was there if I needed it. It was set in an accessible region and area and I had no problems at all with it. Every now and then, I had to reset it and that was done quickly and easily. I had a good experience with Philips Lifeline, but I stopped using it because the local sheriff's office at our local senior center sponsored the R-U-OK program. Every morning, I get a call from them to see if I'm okay. If there's no response from me, they have alternate telephone numbers that they can check with. And if there's no response from anyone anywhere, then local authorities are notified and they will check on me.

I had a health issue that affected me and my kids wouldn't want me to stay by myself, so I got a Philips medical alert device. I wear it around my neck. I do feel safe with it, in case I need somebody. The only thing is it would just reach up to my back door and to front yard, a real close distance. In case I got out further than that, like going out of my building or in the back, it wouldn't reach up to there. I wish I will still get service even if I go out in my car and go somewhere. I feel that this device is a good thing, though, especially during night time. I have it at my bed and if I need help, I can just push that button.

I had a stroke a couple of years ago and a lot of times I'm home by myself. I wear the Philips Lifeline help button around my neck and I find it to be okay. Their team is also very nice and prompt when the buzzer goes off.

My husband fell and died so my children were very insistent that I get something because I live alone. I wear my Philips Lifeline around my neck. I must have hit it during my sleep once and immediately I had a call. Having my Philips Lifeline gives me a secure feeling.

I would fall down so I got Philips Lifeline. I like the people who respond to my call. They're so cooperative and they hang with me. Through the good and the bad, they're there for me. On the other hand, I'm getting really tired of wearing the necklace. It weighs so heavy and it's made skin tags around my neck. This is my second necklace and that's because I had so much blood from these skin tags.

My mother is 93 years old and she was living alone at the time she bought a Philips Lifeline device which was the first medical alert device that she’s had. She puts it on when she gets up and she always wears it, so it's comfortable. The service calls to check on her when they get a signal that alerts them. She's had some false alerts and she might have had some real ones, but it's comforting to know that there's a service that’s double-checking on her. There are always certain adjustments when the apparatus gets moved around so we’ve talked with the reps several times. Our contacts with them have been positive and they were all right. The device is a part of our lives and it’s almost becoming an appliance. It’s on the table and we don’t think about it very much anymore. The Philips Lifeline service does what was advertised so my mother feels more secure. We're happy with the service and we'd recommend it to people.

I lived alone and was not well, so I needed a medical alert device. I have the one that goes around my neck and it seems to be a little heavy, but it's due to some trouble with the vertebras in my neck. It hurts my neck a little and I have to put it in my pocket a lot. I had another Philips Lifeline before and I changed it because the one I have now is better. If something happened, this one covered a much farther distance. All in all, I'm very satisfied and it's excellent if you don't have the vertebra trouble in your neck. I told other people who live alone that they need one because it would make them feel so much better.

My mother is really old and she has arthritis in the knees so I decided to get her a Philips medical alert device which she wears around the wrist. She doesn't like it comfort-wise, though, so we try to get her to remember to wear it but I’m sure it’s convenient. All in all, we like it and would recommend it.

I’m 91 and a half years old. I have a heart and eye trouble, and diabetes. I was on Good Shepherd and they changed my medical alert service to Philips, which is fine. I did have the necklace wherein it automatically goes off if I fall. But since I’m on Medicare and Medicaid, I changed back to the wrist device because I could not afford it. So far, it’s great. In fact, I’d rather have the wrist than the necklace because by having heart trouble, anything that comes down on my chest is a little pressure. I work night and day, and I wear it if I go out even though it doesn’t reach too far from home.

I have a heart problem and I've had a few incidents. At my age, I figured that I should have something to help me in case I fall, so I got a Philips Lifeline device. I looked around and into different medical alert devices but I liked this one best. It gives me that feeling of a little more security, knowing that all I have to do is push the button if I need help. I have called the reps and I've used the device a couple of times, and I have no complaints at all. When I used the device, I was glad I had it. It was very effective and I enjoyed it. I'm very satisfied with this service, so I won't be looking for anything different. I have already recommended it to a lady who was just asking me the other day about it. I told her about it and that I like it.

I passed out and was out for two days by myself. When I got out of the hospital and got out of the nursing home, the first thing I did was to get a Philips Lifeline. I fell a couple of years ago and dislocated my shoulder. I had my unit on and it called the ER. Having the device makes me feel more secure and I've been satisfied with the service.

My experience with Philips Lifeline has been very unsatisfactory. I have it because I'm old but it’s been nothing but a headache. I fell at the end of June. I was bleeding and had blood all over the place. I was wearing my alert but wasn’t near the box. Philips Lifeline got as far as answering me. They kept repeating and I kept screaming thinking they can hear me. It was very frightening and I couldn’t get any help. I couldn’t get to a phone. 45 minutes later, I finally had to stand in on my bottom over a bottom of a broom with a carpet and got my cell phone. I finally called 911. And then two ambulances showed up. Philips Lifeline said they had just gotten the message. I ended up in the hospital for two days and two nights. We found out later that the box had to go to another spot somewhere.

I’m alone by myself and I’ve gotten to 91 years old so I need a Lifeline and I got mine earlier. Since having the Philips Lifeline, I feel all right. I wear it everyday through the week. When I get up from bed, I put it right back on. I wear it at church because I'm not steady walking. However, I sweat around my neck when I sleep and throughout the day. The thing gets dirty and I can’t wash it. Nevertheless, it's great and I haven’t had any problems with it. It has made wonders for me. I mash the button and call in and let them know how I'm doing. If I let the sixth pass by, I go and mash it on the seventh.

My grandma uses her Philips Lifeline medical alert device all the time. My sister in law bought the service provided with the equipment. My grandma is 92 so she needed it and she wears the help button because she has to and she knows it. My wife and I are here all the time because we're retired but there are times when we go to the food store and she's by herself. In the past, if grandma falls down, she can push the button and it alerts us. My wife has told me that grandma has fallen and the device did not work one time or the other, but in my experience, it works. However, nothing is foolproof. The Philips Lifeline team is very reactive, efficient, and professional. They came back on the phone immediately and ask my grandma is everything is okay. The overall experience has been good.

I have been in and out of the hospital, as well as in care centers. So, my family wanted me to be on Philips Lifeline. I have the necklace and it stayed down in front of my blouse. We tested it once and they responded quickly. I haven't had to use it though. In fact, I thought about giving it up but my family discouraged me.

My mother was living by herself and she fell several times. So before we started staying with her, we thought it would be good to get her a medical alert device. We got some stuff through the mail and we had tried different numbers. We called Philips Lifeline and two other companies and we were comparing what they offered for the price. We found something affordable for her that would meet her needs since she wasn’t going to pay a whole lot in the beginning and we decided on Philips. My sister dealt with their team and she said that they’re very informative, friendly and very helpful when they came to set up the device. They wanted to try it out and made sure it worked. They also explained how far the service reached and were easy to talk to.

My mother was a widow living on her own. She did not want to move in with anybody and we wanted her to be safe. So, my brother got her a Philips Lifeline and it's 20 years that she's had it. Since using that, she's come to live with me. I'm upstairs and she's downstairs. It has been used a few times when she needed help. It's in middle of the night, we're asleep and it gets our attention. They've gotten an ambulance for us once or twice. She knows it's there if she needs us or needs help. We've been able to go out for an afternoon and not be concerned.

I'm 86 years old, a widow, and I live by myself. When I had fallen down and broke my hip, my daughter decided I needed lifeline. Philips Lifeline was my first medical alert device and I hope it’s my last. Since I've been with them, I only needed them once and they were here right away. When I fell, I forgot to take my cart with me in the washroom. I left it out. And as soon as I walk in, I fell. But it was nothing. It just scared me more than the fall. When the paramedics came, they checked me over and that was it. I didn't need anything.

I was in a hospital with a heart attack and the people there recommended having a medical alert device in case I needed help if something happens. I wear the Philips Lifeline device around my neck comfortably. Before, I had a key to my front door and I told the people at Philips where I hid it. Now I have a different system of getting in which is using a touchpad. I'll call them and give them the code to the touchpad in case I do have an emergency. I’m doing fine now so I haven’t had the chance to use the device, but I think the response would be good. I’d recommend them.

I live alone and my wife passed away in the house alone, so it’s important to have a medical alert device. When I’m home alone and I get hurt or sick, I can call Philips Lifeline. I wear the device around my neck when I'm in the house and it’s been working consistently. Their team responds quickly when they call.

My children insisted on me getting a medical alert device. I had been in the hospital and the nursing home and home and back to the hospital so I’m not very independent anymore. I'm glad I got Philips Lifeline and I'd recommend it.

I had a stroke and my blood pressure would be up and I would fall if I'm not real careful. I'm 90 years old, on a wheelchair and I can't get up and just walk. My daughter got Philips Lifeline for me. If I needed help, I have a button I wear around my neck and I feel comfortable with it. I always have it and felt safer with it because sometimes I fall. Their team calls from time to time for me to test the button to see if it does work well. I've had a good experience with Philips and I'd recommend it.

I fell one time so I got a Philips Lifeline. My wife uses another medical alert service, but this is the first one I use and it’s fine. However, when I was in the restroom, it cut off, came back and then it was off. My daughter tried to talk to them to find out what they were doing, but nobody knew nothing. I need somebody to tell me instead of beating around the bush. So, I got a new one last week. In case I fall, somebody will be able to help me and if anybody needs one I'd tell them to use Philips.

I’ve been wearing my Philips Lifeline medical alert device for so long and I like it. I forget it's there and it doesn't bother me a bit. I fell in the yard at one time but I didn't get hurt. And when I came in, I heard something asking if I fell and it was my Lifeline. The person was nice to me. And then, the other night, I made a noise or something and they thought I had fallen, but I hadn't. So far, they've done me well and I'm thankful that I have my Lifeline. I'm satisfied with it. I would recommend it to anybody.

The family thought I needed a medical alert device because I'm by myself and they ordered the Philips Lifeline. The cord around my neck is uncomfortable but that's part of it. When I bend over by the sink, I inadvertently send the alarm off and the representatives are quick to respond.

Philips Lifeline works good and I haven't had any problems with it. One night, I had the device on while in bed and it went off on me. But I’ve been putting it on my nightstand now. There were a few times I bumped it accidentally and I didn't fall or anything and so, I would tell them that. I'm doing all right. My son was here visiting me from Florida and he was upstairs. I hollered to him when the thing went off because I was wondering what happened. I bumped it again. It’s very sensitive so I have to be careful. I have it on my neck and I wear it all the time as soon as I come in the house.

Our daughter recommended Philips Lifeline to us. She is a social worker in one of the biggest private geriatric centers in the country located in East Boston, and they choose Lifeline for all their patients. So, I decided get one. I wear the device constantly, even at night. The only time I don’t put it on is when we go out to a store. The one we have is for the house, or within a certain distance outside of it. So, I don’t think it still protects me out on the road. Still, my husband and I feel very confident wearing the device and we’ll continue to do so. We very much like the experience.

I’m by myself since my husband passed away in 2012 and I kept falling a lot. Philips Lifeline was recommended by the Blind Center here in National Boulevard. Their team has been very nice to me. They were very pleasant, polite and they make sure that I’m okay. I fell one time and one of the ladies told me to press the button when I came home to make sure that I got all the help I needed. Since having this Philips Lifeline, I'm more independent and have fewer worries.

I’m 95 and I got a Lifeline device when I was about 90 to have something secure in the house. I live alone and I thought it was a good idea and so did my daughters. So, we decided on Lifeline. I fell a couple of times a couple of years ago and the Lifeline team was right on the line for me and stayed with me until they were sure I was back in my chair. I found them very helpful. Also, when I fell, the button just went off by itself. I’m very pleased with my Lifeline device. I’ve already recommended it to a friend and she had taken it.

Philips Lifeline is the only medical alert device I have and I wear it around my neck. I've worked at the hospital for 18 years and my daughter worked there for 30 years. So, it's just been a part of us. I’m also 86 years old and I live by myself. I’ve had my device for 24 years now and I'd recommend it to anybody.

It was my daughter who decided to get me a medical alert device. She saw Philips' advertisement and then she chose it. While it’s easy and comfortable to wear, I’m not happy with the price. All my friends have the $29 one while I’m paying $56 a month. It’s almost twice as much as the others are paying when I could have one that's a lot cheaper. Still, I’m okay with Philips because my daughter got it for me. I’m paying it and I'm not going to change it. But I would recommend others to get the one that is cheaper.

I have trouble getting in the shower sometimes so I needed a medical alert device. Philips was recommended to me and I went with them. This is my first one and it’s easy to wear. I haven’t had to use it but I feel more secure having it because in case something happens, somebody is always there.

I have heart failure and I live alone so I need a medical alert device. Philips Lifeline is the first one I’ve ever had to use. I put it around my neck every morning when I get up and I forget about it. There were times when I would make a mistake of putting this device in my pocket and leaning against the counter, which was like pushing the button. Then I would hear a voice and I’d be thinking, “Where is that?” After finding it, I would tell the rep, “I’m sorry. I don’t need your help.” It’s my fault for being careless but my interaction with their team is fine. Anything that I’ve ever had has always been good so I have no complaints.

We ordered this service over a month ago. We were told it was going out on Monday and we should receive it on Tuesday. Well over a month later we only received the home bases. And that was last week. Still waiting on the rest. And the best lame excuse they can come up with is that they have a back log! How in the world can a company the size of Philips run out of one of their products?? Not to mention the fact they should have told us so! We will be looking for another provider because they don't seem to be very reliable. So people you are hereby warned!

I got my wife her Philips Lifeline device as a safety measure during post-surgery. There's no interruption in her day-to-day and we've had a very good experience with it. However, I hope they could find a different material for the necklace piece since the fabric looks worn and dingy.

I have AFib and wanted to take every precaution so I got the Philips Lifeline. So far we're very satisfied with it. Their team seems to be very competent and would react quickly if I drop the device or accidentally press it in some way.

I've got diabetes and I just had a heart attack so I decided on getting a Lifeline. I've used it once then not again in several years. I received a mailing not very long ago that my battery was low. And they were going to send out a new battery but I haven’t received it yet. The only thing about it is that you can't go any further than your house. Competitors are offering some that will get you anywhere and that would be appealing because you don't sit at home all the time.

My dad is 88 years old. When he's dressing one time, he put two of his legs in one pants and he fell. Sometimes, he goes in the bathroom and he'd put the vent switch on and he'd be dressing in the dark, without seeing. So, we got to tape other switches so he could just put the light switch on. Then my sister got him the Lifeline. She said the reps answered all of her questions and I could vouch that it's a good service. My father got the necklace and it's the first thing he put on when he gets up. Since he got it, we had peace of mind. It's a good thing to have. And I think I’m about to get me one as well.

I had a wonderful experience with Philips Lifeline. Their people were very nice. Since I had Philips Lifeline, I feel very secure and well-taken care of. I'm 92 years old and I feel like I've got somebody looking at my shoulder. One day, I fell and I caught on my kitchen cabinets but I still went down. The people from Philips Lifeline called me before I could get on my feet even though I didn't call them. And a lot of times, they called me and told me that I've fallen or asked if I fell. I didn’t know what caused it but I feel like I’ve got the people from Philips Lifeline watching me pretty close. And I like that. When I had a dizzy spell and I couldn't get my head up the pillow, I called in. They sent an ambulance and took me to the hospital.

I’ve been living in an apartment in the basement of my daughter’s house for 20 years. I have the Philips Lifeline medical alert device and I thought I’ve lost it because I take it off whenever I wash my hair since I don’t want it wet around my neck. I laid it on the counter and then after I got back, I’d put it back on. But one time I couldn’t find it. When I went to bed that night and as I took off my blouse and pulled it off over my head, the strap of the device came with it. It went into my laundry basket and we didn’t find it anywhere for the whole week. I had to buy another one for $50, so now I've got two.

Philips Lifeline has always been there every time I needed them. I had a stroke and I was falling so my kids didn't want me to be alone. Since having the Lifeline, their team has come to my rescue a couple of times in the night. I would bump the device and it would go off. And then the girl would ask me if I needed help. All I'd do is tell them that I'm okay and they’d ask me to reset the button. Now I wear the help button right down between my bra.

My husband was not feeling very well so I got him a Phillips Lifeline. He feels very dizzy and he falls. He also had a stroke seven years ago. I have spoken with people who work at Phillips a couple of times and everything went well. They were friendly and helpful. With this medical alert device, we know we could call somebody and that made our lives a lot easier.

My experience with Lifeline is all good. I feel more secure with it. I had to get one because I fell down. My son took care of everything.

I live alone, have arthritis, osteoporosis, a very bad spine, and had fallen twice in the last ten years. One was when I fell asleep on a recliner, then got up when my left leg was numb, and then I went right down. I had Philips Lifeline and the ambulance came and took me to the hospital. I had them for at least seven years and had a very good experience. I loved the device even though I didn't push it often. However, I couldn't keep them anymore because of my salary and I have Care now. I'm with the Office of Aging in Berks County, and my girl, Donna, said that they wouldn't pay for Philips Lifeline anymore. The Care device is around my neck and I don't have to pay for it, which is good 'cause I'm 70 and live on Social Security.

My husband passed away and my children were worried about me falling. It was a safety issue. When I go down stairs, it’s comforting to know that I won’t lie there for hours if I fell. The help button doesn’t bug me at all but if they have a bracelet type, that might be less conspicuous. I have the button when I need it, and I have it right by my bed. Philips Lifeline has been fine and I haven’t had any problems at all. I use it when I’m going up and down the stairs but I will use it more in the future. I’m 79 at the moment and my children live in various different places, seven or eight hours away. So, it’s a good thing to have. It makes me more comfortable that I can call somebody. I would recommend Philips Lifeline to a friend.

My husband is ill and I felt I needed the Lifeline device so I got it. I'm 91 and since I ran into trouble myself, it would be handy. We got the necklace and I feel more secure having it. I don't wear it all the time. I keep it on the doorknob. It's just a comfort knowing that if I need it, I have it. So if I should fall at one time, help will be available. It's a safety measure which I'm happy to have.

I worked around a lot of big animals and I've been hurt over the years. I'm also getting older and I wanted to be able to get some help if I needed it so I purchased Philips Lifeline. I was with them for quite a while. Then I switched over to a mobile unit. I needed something that went with me just not just around my place. Everybody was always very nice if I had to call or anything. It was a great experience and I would recommend it.

My back fell out on me so I needed to have a medical alert device and my experience with Philips Lifeline has been completely successful. I only worry about it when I go out. Sometimes I drop the device by mistake and it goes off and then I wake up very concerned about it. But the people from Philips Lifeline always call me. I’m at ease so I’m a much happier person. The Lifeline was blinking for a couple of days because the battery was low, but it's fine now. Everyone that needs Philips Lifeline should have one. It’s very simple and you just leave it on and not take it off.

My mother lives alone and we're afraid of her falling. She wears her Philips Lifeline help button around the neck and there's comfort in knowing that there's help available. However, when we bought it we were told that it would extend 600 feet. But that's horizontally, not vertically, because my mother would like to be able to go to the pool and wear it in there but the device is out of the range. She doesn't need the one that goes anywhere. She just wants the one that's in where she lives. Also, when we went on vacation for several weeks Philips Lifeline couldn't suspend the service. It was ridiculous because my mother left her device and traveled for three weeks without needing it but they didn't suspend the monthly payments.

I always had a problem with balance and I’ve fallen a few times so I decided to get a medical alert device from Philips Lifeline. I wear the device around my neck and I've used their services a few times already. I try to be careful but I if I fall down, I would press the button and somebody comes. It goes off if I accidentally press but that’s okay. When I roll over in the middle of the night, the device goes off. That's too sensitive and it comes to a point where I wanted to take this thing off so I took it off in a way. My only complaint is that once I press the button and the device goes off and says that somebody will come, it takes a long time for a real person to ask if I need help. I sit down and wait for somebody to call which takes a few minutes. But otherwise, they’ve been very good. Everybody’s been very polite especially if I accidentally or if my granddaughter comes and press the button. Overall, the Philips Lifeline is satisfactory and helpful.

I'm satisfied with Philips Lifeline and so far everything's going good. My children told me I needed the device in case I fell. I live alone and it's hard but having Philips is security in case I would need help.

My daughters were worried so they got me a medical alert device from Philips Lifeline. I had fallen and I was in recovery when they ordered it for me. I have it hanging around my neck. I’ve considered using a different Lifeline because they’re less expensive, but it’s so hard for me on the telephone to talk to anybody so I haven't done it yet. The only experience I’ve had with Philips Lifeline was when two girls came, not having been called, and they wanted to check and see where my Lifeline was. I’d rather not use this device. I’d rather go to sleep and not wake up ever again. I’m 96, almost 97. I’m sick and tired of hanging around. I need the next time of my life now. I wear it just so my daughter doesn’t get mad at me.

I was alone, having trouble with my one knee, and I could have fallen easily. My son did some researching and he thought Philips Lifeline was reliable, so it was provided for me. I have it on my wrist and leave it on especially when I take a shower, as that's the time when I might have a miss out. It's waterproof, so I use it in the shower. It makes me more confident because I would have help more immediately than if I had to crawl to a phone. Also, if I'm caught outside in the middle of winter and I can't get any help, I'd like to have someone find me right away. I'm very satisfied with my experience, overall.

I have a problem with my leg and I was by myself since my husband was in the hospital at the time so my children insisted that I have a medical alert device. My son-in-law took care all of it and he got me a Philips Lifeline. It’s a good insurance. When my husband is gone, I always put the device on so I can use it if I need it. I would recommend and have recommended it to two of my friends.

A friend of mine has Philips Lifeline, and she said it will be a great thing for me to have because my husband is not well and he doesn't hear well at all. I don't wear the device during the day 'cause I'm pretty good, but I've had it right by my hand at night and I'm glad we have it because it makes me feel secure 'cause I'm old. I know it's working because my lights are on. Additionally, when my husband went to the emergency room, all their equipment was made by Philips same as the lifeline. I'm very satisfied even though I haven't used it.

Before my husband passed, he used Philips Lifeline. I'm not young either and having it gives me a sense of security so that's a good thing. However, the help button is too big. I wear that black tie but I don't like it. Plus when I do the checks, sometimes response takes more than a couple of minutes. But it's nothing major and the team has been pleasant. They've been very professional and courteous. Overall, it's been a positive experience.

I had urinary sepsis disease back in February of '14 and it laid me out. I also fell three times. After I was in the hospital and in rehab, my children insisted that I get a medical alert device. Philips Lifeline is a safeguard. It makes my children feel more secure and I'm alright with it too. A couple of times when I fell in the apartment, the team stayed on the line with me while I got up. They were very nice and I had no problems. Philips is doing the job it's supposed to do. It’s working well and I’m satisfied with it.

My daughters got me a Philips Lifeline. I'm really happy with it and I am glad they did it for me. I'm 93 years old and I live alone so they get a little worried about me. This medical alert device is good to have within the house. When I go down the stairs, at least I know I got something that when I fall, I'm protected. It's handy. When I get up and go to the bathroom, I take it with me. While I'm sleeping, I’ve taken it off and hung it on my bed post because I am afraid that I might hit it. But it’s handy. They have called me a few times to see how it's going and a couple of times, I’ve gone to bed. It hits something and went off 3:00 o'clock in the morning. They called me and wanted to know if I'm alright. So that works fine. I'd recommend Philips Lifeline to anybody.

Three and a half years ago, I fell in the laundry room and I broke my nose and had some blood in the brain. I had to be in the hospital for two weeks. My daughter came from Colorado to be with me and she suggested Philips Lifeline. If I’m in the house alone, I wear the device around my neck and it’s nice to know that I’ve got it right there on me. It’s comfortable and easy to use if I need it. I would recommend it to a friend.

My mom was getting older and I needed something to help her if something bad happened while I was at work. Philips Lifeline was suggested when we left the hospital once when my mom had been sick. It's actually gone off a couple of times like when the power did weird things. But everything has been really nice and it makes everybody feel better that there's a backup. We once found something that was cheaper and we had started to change, but Philips negotiated and gave us a friendly price to what we would have been paying for the next one.

My wife will be 83 on September 8th and on September 1st, I will be 86. We used our Philips Lifeline for three months. However, our health got to a point that we are now in assisted living as of the 12th and I called to discontinue the service. Still, when we had it, we made sure my wife had it on every time I'd leave the house. We felt safer with Philips Lifeline because she could alert someone if she needed to. It gave us assurance that if we had a problem, we had some help.

My son got me the Philips medical alert service. Once, I had hit the help button on accident and I felt like they respond really quickly to me.

I have trouble walking and now I have a Philips Lifeline around my neck that I wear all the time and doesn't bother me. I got new telephones and it affected Philips Lifeline for a little while but there's nothing wrong with it. I'm satisfied.

Sometimes I fall down and can't get up, and people thought I needed a medical alert device. Since having Philips Lifeline, I feel more independent and I do my own work.

I had several heart attacks so I decided to get a Lifeline. I feel very secure having it. It’s very convenient and comfortable. I’m very satisfied with my Lifeline experience.

I've fallen quite often and my daughter was worried about me because she has a big house and she's on the far side while I'm on the other side. I have an addition to her house. She wanted me to have a medical alert device and she gave me one from Philips Lifeline as a gift. I've had it for about a year now. I used it one time and it was very helpful. But when I go to the beach and turn it off, it doesn't go off. Also, I have the neck one and sometimes it gets caught under my arm when I'm sleeping then it goes off at three in the morning. But their reps are very good about when I go have a mistake, and about calling me then coming out if I need them to.

I live by myself and I fell back in January of 2016. I was down for four days and two was without electricity. My doctor highly recommended for me to get the Philips Lifeline and I did. When I fell, I became aware how important it was to have something close by that you can get help if you need it. And it gives some security that at night or like when we have storms coming up, I know the device is set right at the push of a button. That really matters to me. Also, I was pretty active before and the whole fact that I can continue doing the things that I have always done makes a big difference. The only thing is I still do yard work and I've been considering getting the one where you can travel with which would be more efficient for me.

My mom is 80 years old and it's a big concern to be living here by herself. We got the Lifeline for her and it gives us, her children, a sense of security knowing that she can just push a button for anything. She puts it around her neck and she gets around pretty good but she forgets about it so we have to put it on her. And the Lifeline team is very fast. My mom never really had to use it but sometimes when we're dusting, I've hit it a couple of times and it went off and they're right there. The Lifeline works really good and the experience has been great.

My mother-in-law was falling and was having dizzy spells through the night. With Philips Lifeline, we worry a little less. She wears the necklace all the time and puts it inside her shirt. It's doing fine. She's great with it and she likes it.

I was falling down a lot and I figured I needed something. I had a different medical alert device before but my daughter decided that Philips Lifeline would be better. It's heavy around my neck but wearing it is doable.

I’m mostly by myself. The Philips Lifeline device I have now is the one you put around your neck and if you need them, you press the button. I wear it all the time. Sometimes it’s awkward but most of the time, it’s okay.

I live by myself and I'm 93 years old so I figured I needed somebody to talk to. Now, I usually have my Philips Lifeline with me especially at night and it's been okay. It's not any trouble to take care of. I've also been doing okay and I haven't had to call them so everything is feeling all right. I would recommend them.

Philips Lifeline is a good thing to have and everybody at my age, like 88, should have it. Reps from Philips Lifeline call us once in awhile and we're always glad when they check up on us. We feel that we're lucky to have that care. Thank you for what you do for us.

I live alone. And when I had an episode with pancreatitis, I couldn't get to the phone right away and had to wait until I was done in the bathroom. It wasn't a good way to go about because I don't carry a phone with me all the time so, I decided to have a Philips Lifeline medical alert device with me all the time. Recently, I pressed the button once to make sure it was still working and the Philips Lifeline rep was such a sweetie in knowing I didn't have an emergency. I thought that three years seems like a long time for a battery to be still good. I wear this all the time, in the shower, out of the shower, and even when I leave the house. I don't take it off. It makes me feel safer being alone.

My daughter wanted me to have a Philips Lifeline so she got it for me. I had a fall before and now I wear the device all the time around my neck and I feel a little more secure. I'm also more relaxed about moving around on my own and more confident in my walking. A year ago, I mistakenly pushed the button. I was trying to meddle with my communication and nothing happened but they responded 15 minutes later. It wasn't right away and maybe they couldn't reach me, but they responded well and were concerned, and I told them that I didn't mean to do that. Something malfunctioned because I have a phone line and then a television line out and I thought something was wrong with the machine, but there's nothing wrong with it at all. It would be nice for Philips Lifeline to test the device for me so that there's a good response.