Lifeline Reviews

I was having to stay by myself, and the home health nurses got the Philips Lifeline for me. Everybody at Philips has been fine. We're thinking about sending the device back because I'm in hospice now, and somebody is with me all the time. I'd recommend them.

My mother has Congenital Heart Disease. There are numerous things wrong with her heart so she cannot be left alone at all, and we have to constantly supervise her. We got her the Philips Lifeline in case we have to run away for a second or two, she falls down and we're not there. She feels more confident with it, and we do too. She fainted a month ago and we had to use it to call the ambulance, but everything went as expected.

My children recommended that I get Philips Lifeline. Previous to getting the medical device I had to go to the emergency room on different occasions and they felt it would be a good idea and I agreed. But one of the problems I had before Philips was that they weren’t very diligent about billing me every month and I get a charge for two months and I couldn’t keep track of it.

I’m not too steady on my feet and have a problem walking. So, I got a Philips Lifeline, and I’m satisfied with it. Fortunately, I have not had a fall or had to call for help, and haven’t had much reason to use it. But it provides a feeling of security without interfering with anything. Though there were a few times when I have turned it on by mistake. I must have pressed it when I turned over, but I was very fortunate that I haven’t really had to call for help. I feel more secure if I have this device because I’m by myself in my apartment. Even my family feels better for me having it. It’s something that I don’t want to have to use, but glad to know that I have it in case of an emergency, and feel that I have control of getting help. It serves its purpose well, and I recommend it.

We needed something to have in our home in case of an emergency. The Philips Lifeline is all right and we're satisfied, but I had several experiences when they did not pick up when I fell. We also just got a paper saying that they're not going to be available for a fall anymore. I'm not too happy about that and I'm going to have to think about that. They also don't have anything outside the home either, so that's another consideration for us.

I’m going through a lot of medical stuff this year. I was losing my balance and falling so my husband got a Philips Lifeline for me. He felt safer if I'm wearing it. So, I just wear it all the time around my neck. One time I did fall and I had to use it. It worked, it's just that I have to wait for someone to come and get me. Philips' response was not long. My daughter was close to us so she came over.

Billie has had a lot of problems, mental and physical, so she has a Philips Lifeline. It's working okay but she hasn't needed to use it yet. She wears the device and she's at home most of the time.

I’m 87 years old and I live with my son, but I could fall when I’m here by myself. I have a bad leg and it hurts a lot worse. I have the Philips Lifeline modem in my bedroom and I have the necklace around my neck. It works all right and I've used it a few times. The ambulance came and they took me to the hospital on time. When the battery of my alert device got weak, we got another one. I have the old box sitting in here but I don’t know what to do with it. Around here, FedEx is over 50 miles away. Other than that, anybody who's living alone and older should have the lifeline.

Back when I first got Philips, I got it because my husband was having trouble walking and I had to help hold him up. And one time, he fell down and I ended up sliding and sitting on to the floor, and then getting out from under him and getting help. So I decided that a Lifeline was a good thing to have while I was taking care of him. I've kept it since then 'cause right now I'm living alone, and it seems like a good thing to have on.

My children thought I needed a medical alert device and because of my age, I got a Philips Lifeline and I've had it for several years now. I understood that the representatives were going to check with me periodically to see if it was working but I've never had a call from them. Yet I have called them and they've been great. I only wish the device would reach out farther. Also, there are other companies that offer more than the program that I'm with.

I was in a nursing home and when I came home, we decided to get a Philips Lifeline. Their reps have been nice when I called. They've answered and tried to help me with what I needed. They sent me a new necklace recently and had me send my old one in. I got it here if I need it.

I live alone and I'm getting older everyday. I just turned 89 and I have good support around here from neighbors and children. I also have the Philips Lifeline and I wear the button everyday. It's easy to use and my experience with them has been very good.

My daughter got Philips Lifeline for me but this is only for the house. She made a mistake. I just put it on when I'm alone, but when my two grandkids who live with me are here, I just take it off and put it away. They're my helpers when they're home. But when I go to the casino, I'm pretty much alone in the hall because everybody spreads out, we don’t gang-up in one place. Therefore, if something happens to me, how are they going to find me? I hear people say, "I called them and I'm at the park and I can't get up." So, I like something that works in the house and out of the area. That’s where I would need it rather than in the house when somebody is always here with me. But they cost more than I pay. I can't afford to pay much more.

My mother got the Philips Lifeline when she was over the age of 90. She's 98 now so she's had it for several years now. We've used it a number of times, and it's been really good. It gets people here fast. But there has been a number of times when we called Philips Lifeline and there's something in place where a relative needs to be called but that didn't always seem to happen. And if it did happen, it was quite a ways down the road instead of immediately. Other than that, we'd still recommend them.

I live alone and I've had trouble with my balance occasionally, it has gotten worse though. Two of my kids live nearby but having the lifeline makes my kids much happier. When I had trouble with the device three years ago as it wasn’t working right, their reps were very good. They came out and fixed it right away and I got a new pendant. The price could be improved though and I’ve often wondered about the much cheaper devices in ads.

Robert has a large lot that he works outside a lot in and at that time, he was not a real big user of a cellphone. So, the Philips Lifeline was a good option for him. He wears the necklace and he's safer because he has it. If nobody's around, he will hit it and it will start the process of the phone calls to me. And I'm pretty close if I'm not here. He hit it once by accident when he was carrying some wood and it hit the button. It got the ambulance here and that kind of pissed him off. But I tried to convince him that that's exactly why we have it. So so far, the device has done exactly what we wanted it to do and I'd recommend it. Robert is also looking at the things that are GPS related and not having to be attached to the phone line. That's the only reason he keeps his landline right at the moment.

I live by myself on a 40 acre farm and my closest neighbor is two blocks away. My kids are all about three miles away so they came to think that if I have a medical alert device and something would happen, I could at least save myself a lot of effort and my daughter could get here. I'm also very feeble. I can handle cooking a little and I drive. But the only place I drop is to the beauty shop. I have a housekeeper, too, but I had to go get Philips Lifeline because I needed more help with the rest of the stuff.

The people I've talked to from Philips Lifeline have been really good, and I know that I'm in good hands. I fall a lot and I needed a medical device. My doctor doesn't want me to be alone because I'm in bad shape. And my daughter and her husband are living with me and they take care of me, but I feel very good having Philips Lifeline available every day now.

I had trouble falling. In fact, I fell in the bathroom before and then laid in the bathtub for 15 hours. I was in the hospital for about six weeks. I live by myself and I have nobody to get me help so my son and daughters got a Philips Lifeline for me. I wear it around my neck so in case I'd fall, hopefully, I'll get somebody through its button. So far, I'm happy with it. I've never had to use it but I've got in case I need it.

I have a balance problem so I got the Philips Lifeline. When I fell outside, it didn't work. I was pretty far away. So it hasn't been usefull. I fell outside of their knowledge, and I'm dissatisfied with it.

I first had to use Philips Lifeline for my husband when he was alive. I've had it for about 10 years now. It's important and I feel better having it. It's necessary, especially since I've had back surgeries and my legs are very weak sometimes. It gives me confidence when I'm going around the house or working outside. My interactions with the Philips Lifeline team have been very good. But they don't check the system like they used to, so I try to remember to activate it to make sure it's working fine every once in a while. That goes okay and the response time is seconds. I recommend Philips Lifeline to many people my age and when people think they don't need it, I tell them that they do.

I fell once in a basement and I had to crawl up the basement steps on my bottom. I broke a bone in my knee and had to have a pin put in it. That was a trying experience so I thought I needed somebody to come into the home and help me if I need it. I got a Philips Lifeline and I feel better. As far as attitude and responsiveness, the representatives are great and they're going to Red Cross. The minute that Red Cross hears anything, they give me a call. I've had some things that I've changed with it that have been confusing but what I was most frustrated with was I've been falling a lot. I've had vertigo in the last couple of weeks and I don't have the device monitoring me. For a long time, it was monitoring me and then I fell a couple of times but I didn't get a call.

My Philips Lifeline went off a time or two and they've called. I wear it all the time around my neck and I've felt secure having it. But I'm walking a lot better and getting around pretty good now so I was thinking of sending it back.

At my age something might happen where I may need the service of a medical alert device. I'm fine with the Philips Lifeline and having it, I don't know it's there. It's pretty sensitive too. I've fallen and rang the alarm. Nobody has never come here for my aid. I sometimes roll over on the button and it sets the alarm, but I try to instantly catch it before they dispatch anybody. Usually, the people just come through the front drive and I’d meet them at the door and tell them I was sorry as I may have rolled over the device. Sometimes I have people call in and ask if I'm hurt and I'd tell them the same thing.

Philips Lifeline is a product every elderly person should have. I've got one for a couple of years now and the device works fine. I've used it several times. It came on about two months ago when I fell outside. I've fallen in the house and help has come right away. Their service is very good and the representatives have been wonderful. I feel safer since owning the device and I've no problem wearing it. In fact, I forget to take it off when I leave the house. I'm thankful I have it because I've used it on numerous occasions. I've recommended Philips Lifeline to a couple of people and I definitely would recommend them to a friend.

I have had surgery on my back in 2014 and I was advised to get a medical alert device when I came home. I'm 90 years old and I have an old two story house and I sleep upstairs. I have Philips Lifeline and I've gotten along fine with it. I wear it all the time except when I go shopping. I still drive and do all those dangerous things but I know it's there. I don't know what the range is but whenever I go out to pick up my mail at the end of my drive, it's nearly out of range. So I always carry my cellphone with me when I go out in the yard, which I don't do very often. And I practice safe such that when I go to the basement I carry my phone with me, and I have family who lives close by. I've only had to use Philips Lifeline one time and the only problem is when the power goes out.

I've had Philips Lifeline ever since I was 80 years old, and I'm going on 95 now. I got scared to death once because I had the front door opened and I went to take clothes out of the washer and put them in the dryer. I pushed the button and this man was hollering, "Ms. Gartman! Ms. Gartman! Are you okay? Are you okay?" And then, I realized what I had done. I told him that I had to bend over to get clothes out and I evidently pushed that button. He's said, "It's all right." Also, my little great-grandson was over here and he pushed it once and everybody was looking around. And his mama said, "Oh! My son did that.". It really goes off in a minute. It works just fine as long as we have no storms because the lines go out. Anyway, my oldest daughter lives with me now.

I'm nearly 80 years old, and I fall down a lot. I feel a lot safer with my Philips Lifeline than I am without it. The people at Philips have all been very nice, sweet, and helpful as they can be. They responded very quickly, too, when I used my device and they were here in 10 minutes.

I'm 93 and I live alone, plus I'm on a wheelchair and can't walk. I really need something in case I fall. I have my Philips Lifeline device around my neck all the time, except when I leave the house. I'm pleased with it. I put the button underneath so I don’t push it when I wear it, but the other night, when I went to the bathroom to take my pills, I accidentally pushed the button. All of a sudden, these girls came. They were right on schedule on with me. Then the other day, I was opening a jar of mayonnaise. I twist it and hold it against my chest, and I pushed the button. But I was able to talk to a rep and told her everything was all right, and it was my fault.

I've had my Philips Lifeline medical alert device for several years now. It's comfortable to wear and I feel secure with it.

My health's not good and although my daughter's here, it's like I'm alone. I wear the Philips Lifeline around my neck and it has been a lot of help to me. I fell last night and I had to use it and help was really quick. The lifeline is nice but they're just too high. I just can't pay the $47 a month.

I was in the hospital and they suggested Philips Lifeline and I've been using it since 2006. It's on my neck and it's comfortable. Also, Philips' response time was very quick and they were courteous. I've been very pleased with Philips and if I had any kind of problem, I could fall back on it. I would recommend them.

I kept falling but I feel more secure with the Philips Lifeline medical alert device. I like it and it’s comfortable to wear. Also, their team is always nice.

I decided to get the Philips Lifeline because my sister-in-law was living alone and she was robbed. The person who did it was never found. She pressed the alert button and she was taken to the hospital. I also live by myself and my girls remind me to take my cellphone with me when I work in the garden so having the Philips Lifeline would be an answer to their anxiety. The Philips Lifeline team attached a messy, main system with wires hanging haphazardly around it on the refrigerator. The team isn’t loud when they respond and I also had to call a couple of times to let them know I’m here. The Philips Lifeline is around my neck and it’s difficult to wash my neck when I take a bath. It’s inconvenient but it does make me feel safer at home.

Somebody up in the hospital recommended Philips Lifeline to my daughter and my wife was in there so that’s where I got this one. I’ve had it for a couple of years now and I make sure I have it with me. About a week ago, I was out in the yard doing some things and the paramedics showed up from down East. They asked if I called 911 and apparently, I touched that button some way. I’ve done it before a couple of times, but I was always in the house. They’re quick on the draw and I’d recommend them to my friends.

Ashley is a 94-year-old man living independently and sometime in the spring of this past year, he got Philips Lifeline which is the only one available in our area. It's quite comfortable for him to wear on his neck although he’s pressed it a few times by accident. The response time was fine and people were normally friendly but he can't actually hear the response even though it's turned up as high as it goes. Still, it makes his family feel more secure in case he falls or something occurs.

I fell a couple of times and I couldn't get up so I had my daughter get in touch with Philips Lifeline and get it for me. It's nice to have it and it's very helpful. I hope I never have to use it, but if I do, I feel that somebody will answer me immediately. One time I had an accident and I pressed it. Somebody answered and got the help for me. It took a little longer because the door was closed and they had to break in, but I'm very satisfied with it. I just recommended Philips Lifeline to somebody and he got it for his mother.

I fell two or three times and I live alone, so I really needed some way to call for help if I needed it. My Philips Lifeline gave me great confidence when I was home and I wore my button right on my chest all the time. The Philips Lifeline team was very good. Several times, I went to the hospital by ambulance and they got me help right away. I would wear the button and everybody knew what it was. However, I’m in a long-term facility now and there are people around all the time. At 93, I decided I couldn’t quite manage alone, and that’s why we’re cancelling. But we've had Philips since my husband was still alive and that was over 10 years ago. I still keep looking down and thinking, “Where’s my button?” because you have to keep it with you since it’s no good if you don’t keep it right on. Overall, Philips Lifeline was excellent, I was very satisfied and I would recommend them.

I have to use a walker and I'm by myself a whole lot during the day. The nurses and other people thought I needed an alert device. I'm still able to do things and I can help around the house. But I can tell that there's something different in the last several months and I know it's just my age. I feel a whole lot better if I'm by myself because I have the Philips Lifeline and I can get help if I fall. I have accidentally pushed the button once and they were on instantly. I appreciate having something here that I can depend on and I'd recommend it. I also told my sister about it because she asked and she really needs one.

Philips Lifeline was a big help when I was falling. I’m satisfied with it. When I had sciatic nerve damage, and when that pain would come, it would knock me off my feet. That went on for about six months. And then, it just went away. My son pays for my Philips Lifeline and doesn’t want me to get rid of it. He had it upgraded so I could go outside a little bit farther. But sometimes, I don’t wear it because I got cats. After he had it upgraded, they thought I was falling but I was really cleaning my litter box. They even made a trip here one time. So, now they don’t call me and ask me about it. I have hit it twice and didn’t know that I have hit it, and they were on the phone calling me, and I told them everything’s fine. So, now, at night, I usually take it off and they end up where I could reach up and get it.

I'm 92 years old and I got Philips Lifeline in case of an emergency. I wear it all the time and I take it off when I go out. I had to use it two months ago when I didn't feel good, so I pressed the Lifeline and they were very prompt in coming and were knowledgeable. I'm very satisfied with them.

The nursing home I was in recommended Philips Lifeline. I have it on my wrist and I've been wearing it for a year now. It is working okay, very convenient and very reliable. I'm satisfied. If you're thinking about getting one, talk to other people first.

I live at home, but I fall a lot, and when I fall, my daughter who is sleeping upstairs wouldn’t even know that I fell. I fell once, and it was a long time before she knew I was down on the ground. We got Philips Lifeline after that and my children are happy that I have it, because they would be worried that something would happen and nobody would know about it. My children and I feel more secure and Philips makes everybody more at ease knowing that if I fall or something happens and I push it, somebody comes right away. I have fallen a couple of times and they answer it right away. I feel lost without it and when I’m in the hospital, I don’t have it, so I liked having it with me, but it doesn’t work there. I was in the hospital and in rehab for a total of six weeks, and when I called them before, they said they would take an amount off of my bill, but only after I called and it was over. So far, everything’s been fine.

I’ve got a mail from Philips Lifeline about a non-payment. I’m not using it because of the cord. I was walking with my sister-in-law, and a woman says, “Miss, you dropped something.” I looked down and it was the little thing I press to get some help. I didn’t know how it fell off my neck. I meant to call Philips Lifeline and send it back because my daughter is living with me now. I’ve just been too sick and I’ve been in a hospital. Another thing too, right across the street where I live is the Fire Department. So, I can call 911 and the Fire Department is here. The paramedics are here within seconds.

I'm crippled and I can't get up if I fall down. With the Philips Lifeline, I can reach out to somebody if something happens to me. It is only confined to the home, but it's good enough. I used it once or twice when I fell, and they came right away. They were friendly and knowledgeable. The only drawback is that if I go to bed at night with the doors locked and they need to come in, they'll need to break the door or go through a window. Other than that, my experience has been very satisfactory and I feel more secure with it. It's good to have, especially in my condition.

My Philips Lifeline stays on my neck and I don't think I could stay at home by myself without it. I never take it off. I got the device because I can't see and I can't hear and their people treat me wonderfully. When I had a couple of episodes that I've had to use it, they got out in here to me in five minutes and took care of me.

My mother has had her Philips Lifeline for a year and a half. I ordered it for preventative measure, and I feel pretty good that if she falls and I'm not in the room or if I'm out that help will come. She wears it a lot of times. My mom has to go to rehav a couple of times and there's no way to put the device on hold while she's there. We can only do it 30 days every year. So I'm usually paying for it when she's not here to use it. But it's been a good experience and I've recommended them.

I had a terrible dizzy spell and I wasn't near anything to hold on to so I fell. After that, I got the Philips Lifeline and my sense of security changed a hundred percent. It takes the worry out of it and their team has been wonderful. They're very polite and knowledgeable. I was on a walking plan before this and I was doing very well, then I had to go back to square one. I've been slowly working up to where I was and I'm almost there. My button is light and fits in to my lifestyle but I put it inside my blouse so it's not terribly obvious. I'm going to really try harder to find a way that the cord doesn't show around the sides of my neck. Generally, I've been making sure that I wear a necklace and sometimes, that covers it up. Also, I wish I could have it discounted medically.

We've had Philips Lifeline for a couple of years and all of a sudden the monitor started blinking. I called to see what was the error and the rep told me that the device that my mother had was outdated and she needs a new one. They ordered it and they said it should be coming soon. I realized I'm being charged and we can't even use it. I called them in July and they said they were sending one out but I never received it. We were on vacation and when we got back, I called and let them know we still haven't received it.

My experience with Philips Lifeline has been fine. I have the help of my daughter when I need to call them for any reason or sometimes when it says battery low. I always wear it, and sometimes, I wish the black was a different color. Other than that, they respond quickly when the button is pushed. I used it several years ago when I fell. But right now, I’m doing well. I go to therapy and do my exercise for preventative measure. I’m grateful for God’s blessings and for the service that we get from Philips Lifeline. I appreciate it and I’m very satisfied with them. My sister in the Florida has Philips Lifeline, too.

I got a Lifeline medical alert device because my son-in-law hasn't been good for a long time. He's trying to get healthy so they can go places and do a few things and that's where Philips Lifeline comes in. I tested the device yesterday and it went fine. Their rep was very helpful and he explained everything to my daughter. I'm pleased that it reached the very front of the house with the door open, which is where I need it.

I lived in a trailer by myself and realized I was getting older all the time. I was getting a little bit afraid to live by myself with no help or anyone to know that if I fell. So I got a Philips Lifeline device. But now, I live in an apartment with which ain't much better. I have gotten heart trouble since then. In fact, about a year and a half ago, I fell a few times and had to call the ambulance to take me to the hospital. I didn't think about the Philips Lifeline at that time since I was close to the phone and could call the ambulance.

I live here alone and I feel more secure having the Philips Lifeline device. I have it for a couple of years now and I've had to use it twice. Their response was very good and their service was very satisfactory. Philips Lifeline is good and I'd tell others who are interested to go ahead and get them.

I wanted to be sure that I was protected and I have a good experience with Philips Lifeline. I pressed it by accident once and there was a phone call. It was very quick. I was a little embarrassed because I had no problem at that time, but they were very understanding. They said it happens sometimes. I feel more secure having Philips Lifeline. I am happy with with and I would recommend it.

I'm 87 and my kids want me to have a little security. I ordered Philips Lifeline on March 15, 2017. It was my understanding that the type of service I got was for the house and not in the car. I never wear my Lifeline when I go out because I figured it was useless. And then last week, I was going to physical therapy and I was in a hurry. I never took the lifeline off and while I was doing physical therapy, something pressed against it. If I don't answer the box in my bedroom, they call me on the phone and I didn't answer because I was not home. So, they automatically called 911 and the fire truck, the ambulance, and the police came up. They found a window upstairs in my bedroom that was unlocked so they came in. My goddaughter lives up the street so she came down. She called my kids so everybody was upset. They looked all over and didn't find me so they left a note. My neighbors were astounded.

I have a muscle disease and there’s potential for falling. At times too, my wife has a potential for falling so I wanted to have insurance. We’ve had a couple of calls and a couple of false alerts as well, and the Philips Lifeline team was friendly. I wear the device around my neck, and if I need it, I just press the button. So does my wife, she has the same thing. We’re very comfortable with it. We know that if the need arises, Lifeline is there.

My husband is 85 years old and he has dementia and a hundred other problems. He falls a couple of times a month but he's had the Philips Lifeline for several years and it is very good. He even sleeps with it but we take it off in the shower. But I never realized that if he moved within 30 seconds, it shuts itself off and he did not remember that as he fell in the bathroom. He tried to get up before the 30 seconds was up and he laid there for an hour until I got back from church. That’s not the way that the thing should be programmed and I was very upset about that. It has to consider people who are very old and have some form of mental disabilities. Plus, it wasn’t until the very last person that I spoke to that she explained to me that if you move, it doesn’t go off. I was very frustrated.

I have a son that’s a couple of houses down. He comes in all the time and checks on me. He bought LifeLine for me just in case I fall. I've had the device for about four years. I have it around my neck and I never worry about it to keep me secure. Two of my housekeepers accidentally set it off twice when they were cleaning. It was in my bedroom and I wasn’t in my bedroom when they did it. The reps from Philips called back right away and I told them everything was fine.

My wife has Philips Lifeline for about a year now and it works for her. Since she has Alzheimer's disease, she can leave stuff on or she could fall down. She can also forget the instructions she’s been given, so I have to make sure that she wears the device all the time. The device doesn’t weigh much and it seems that there’s no discomfort with my wife when she wears it. Sometimes she'll take it off or tuck it in her sweater so that if she ever needs it, it'll be available. My wife is rarely left alone, as well, since I am retired and a care keeper comes in when I’m on dialysis. She doesn’t go out that much too.

I've had Philips Lifeline since 2015 after I broke my hips. My kids told me that I had to have it. I fix mine on my wrist and I'm not too fond of that since it's in the way and there have been a couple of times that it’s been dropped and activated. When the thing is pushed accidentally, they’re right there to find if I’m okay. Their customer service team were courteous. It's $26 a month but I’ve been wondering if there are some that are cheaper.

My parents were experiencing a lot of falls and weren’t able to get going on their own, so we needed the extra layer of security. The Philips Lifeline makes all of us feel a little more secure to know help is only a button away if they need it. My dad wears his on his wrist and my mom wears hers on a chain around her neck. Plus, they can wear them in the shower. We’ve had to have the little transmitters that they wear replaced. My dad’s got crushed in an accident. Their reps have been kind and very immediate in giving help. We got the thing by FedEx the next day. We would highly recommend Philips Lifeline to anybody. They’ve been great for us to work with, and it’s been a very happy and rewarding experience.

Philips Lifeline makes me feel safer. They'd save my life and I've probably been dead without them. I was afraid I'd get sick and my daughter can't talk. I had a stroke and didn't realize that I had one, and my daughter's the one that knows to get the device and push it when I had the stroke.

Philips Lifeline is fantastic. I fell and they were concerned about me because the rep called back to see if somebody got here to help me get up from the floor. That put an impression on us and I've had no problems every time they had to come out. I wear the help button around my neck and I feel better and more comfortable with it.

I live by myself, and I have a cane and a walker. I had a bad fall and then my niece got the Philips Lifeline for me. She helped me get it all straightened out. I’ve had it for about seven years and I've had good luck with that. I haven't fallen in a long time. I call in the first of every month to have it checked. They ask if I need help and I’d say it was just time to check it. And they’ve changed my Lifeline one-time. About a year ago, I called them about the thing that’s put around the neck. The thing kept beeping, and then the manual thing was not beeping, it kept flashing the red light. So they sent me a new one.

I live alone and I’m in my 80s. My brother who passed away lived across the street at the time, but he would stand there and pace back and forth not knowing what to do in an emergency. I got some mailings from Philips Lifeline which I kept and I figured it was time for me to get one and I’m glad I did. I got it three weeks ago. When they set me up, it went smoothly. I got the stuff and read through it.

I fell once before and knowing that anything can happen anytime I can say Philips Lifeline is more of an assurance. At least I know I can always get to that button in case something happens to me. The only thing is when I'm home I'm okay but when I'm away I'm not protected. But since I bought it two years ago, things have been going smoothly. With the way the device is designed it also doesn't let you make that false move like pressing it against your body. The people there are also friendly and I really think that they're for me.

I had a stroke and I had fallen several times. My husband's retired and he usually stays with me. But he also likes to get out sometimes and Philips Lifeline gave him the freedom to get out knowing that I was going to be cared for. I also feel more comfortable knowing that when I’m alone, I’ve got a back-up. My husband is first of the back-ups and my two girls are the second and the third. I thought they would never get called upon, but they had to call the paramedics. And so I learned that that worked too. Also, customer service had been more than adequate although I don’t carry on conversations very well since my strokes.

They insisted I get a Philips Lifeline after I fell several years ago. I was in the house by myself and I had to wait for my daughter to come home from work. I feel definitely more safe having Philips Lifeline. I wear it around my neck and when I'm in bed at night, I'm rolling around with it, but it's comfortable. I have called several times when certain things happened and they were very prompt. It was like calling 911. They asked me what the problem was, I told them, and they said they would get someone here right away which they did. I have no complaints about the service. They do a good job. I'm very satisfied with them and would recommend them to anyone else.

I got new hearing aids and if I have them on, my phone conversations come over the Philips Lifeline system and I can be heard throughout the whole house. It happened again today and I didn’t have my hearing aids on. I hollered up to my son upstairs if he could hear me up there and he said, “Loud and clear.” I called Philips Lifeline two and a half weeks ago and complained about it. The rep fixed it within two minutes but now it’s starting up again. I used the Philips Lifeline one time when I had a heart attack and it worked great. I was very appreciative that night. The fellas in the ambulance came and got me out of here fast. I want my medical alert device fixed and stay fixed or I could get rid of it and just call 911 on my phone.

I had a stroke over six years ago. I was home alone and decided to get a medical alert device. A friend recommended the Philips Lifeline. I like that I have it. I have it centrally-located so I can hear it. When I push the button, I can get service and they’re able to hear me. Their representatives have been good. I’d recommend it but it would be nice if it was cheaper. There’s an upgrade but it’s very expensive to make it usable with the cellphone. They offer a different button that I could try if I’m away from home and it would work.

The Philips Lifeline team called me a couple of times to check the device. Once, they woke me up out of a deep sleep. They’re checking to see if I’m still alive and kicking. I have the device that hangs around my neck and they replaced it once but this one is too long and I am not able to adjust and clean it. The cord is a stiff type of coating material. I’m satisfied but I wouldn’t recommend it. It's too expensive and now I’m told that Medicare pays for such a device.

Philips Lifeline is the first help button I’ve used. It’s easy to carry around and use. I would recommend it to my friends.

I’ve had Philips Lifeline ever since I had a stroke. Having it gives me more confidence and makes me feel safer. I’ve tested the button and their reps responded almost immediately. I wear the device on my walker so that it’s within my reach at all times. I feel good having Philips Lifeline and I would recommend it to anybody.

I'm 98 years old and I've had Philips Lifeline for years. I wear it around my leg and so far, it's been good. I haven't had any trouble with it.

I wear my Philips Lifeline around my neck and it’s just something that’s there if I need it. I like it this way. We tested the button when we set it up and the reps were very courteous and very patient. I had to press my button numerous times and they would still nod.

My mother has got Parkinson’s disease, a bad back, and dementia. She’s got very little bit of life into her anymore. Sometimes she wears Philips Lifeline around her hand and sometimes she doesn't because her mind doesn't have a lot of memory in it anymore. This past summer she needed the device to call a rescue squad because her blood pressure went really low, and everything was fine with the team who responded. I worry about the elderly people all the time and I've also told my aunt who is about 83 years old that she ought to get one in case something happens to her because her son who lives with her passed away.

My mom lives with us and we felt better with her having the Philips Lifeline when we were not at home. She's 97 years old and there are times when she's here by herself. We've had it for a year and it's been good. She doesn't like wearing it, but when we're out she will put it on. I don't make her wear it when we're at home though. She's accidentally hit it twice and Philips Lifeline as called, so I have had to talk to them. They were good. Their response time was immediate. We bought two of them, one for my mom and one for my mother-in-law. My mother-in-law would not wear hers and sent it back. However, I would feel more comfortable if she wore it because she's 91 and lives by herself.

I needed some help around the house and got a Philips Lifeline. Sometimes, I get dizzy and that’s when I wear it around my neck and it’s very comfortable. At times, some of my grandkids accidentally set it off when they fooled with it and they came. Everything is fine. It’s a lifesaver and it’s very good to have.

I've had cancer for 12 years and it's affecting my right leg so I'm handicapped. I can't move very well and I'm scared of falling. The children and I feel more secure since using Philips Lifeline. It serves its purpose and my daughter who lives behind me will be alerted if I fall. But it doesn't reach out far enough like when I go out to church or other places so I would like to have it upgraded.

I'm getting older and the boys thought I needed a medical alert. I've had Philips Lifeline for years and I wear a kind of necklace which doesn't bother me and I feel safe with. I wouldn't give it up for anything and it has worked real good every time I've needed it. I've used it several different times because I fell or I had a stroke. Then the reps I've talked to were real nice. I'm very satisfied with Philips Lifeline and I've recommended it to several of my friends.

I have multiple sclerosis so my parents got me a Philips Lifeline. There's a couple of times when I've accidentally thrown the device down and that was a false reading but somebody thought something had happened to me and there was an immediate response. It was a good experience.

I kept falling so I needed Philips Lifeline to get some help. I wear it on my neck all the time except when I put on my bra because it gets tangled up. I don’t have to charge it as they send batteries when they're running low. I’m legally blind so my daughter reactivates it for me. When I first got it, my cat got on my lap and somehow pushed the button. They told me to turn it backwards so my cat can't push the button. Since using Philips Lifeline, I feel a little more secure and I wouldn’t be here if it weren't for them. My brother found me unconscious one time not long ago and he pushed the button and got me help. They said that if he hadn’t gotten here when he did, I would have died. I had also passed out another time and when I woke up, I pushed the button. They called my name and I was able to talk with them. It didn't take long for the medics and the ambulance to come. They also called my daughter and she got them in here.

I do not want to fall that is why I got Philips Lifeline. I’m 86 years old and I’m fairly in pretty good condition other than having cancer, which is in remission. I'm alone all day, using a walker in the house - my daughter lives with me, but she works. I once had it around my neck for a while, but I decided to go with the wristband. The device is fine, but I need a strap on my wrist that stick together. Also, I would like for it to be a little cheaper.

I had a stroke so I got a Philips Lifeline. I've pushed the button by accident and everything went fine with their team. I wear the device around my neck and it's easy to use and comfortable. It's been a great experience.

I heard a lady say she heard someone break into her house and she set her medical alert device off and they ran away. I thought that was a good idea and I got the Philips Lifeline more for that than anything else but now that my balance is getting worse, it’s a comfort to know that if I land in the middle of the floor, I’m not going to die there. I’ve actually had this thing for close to 12 years now, pretty close after my husband died. I was always alone and the Philips Lifeline was a great comfort to me.

When you're 94, you're not terrified. You're used to a lot of things. One night when I was showering and I wear the device in the shower, I have a wand that I take off and use to rinse myself and it fell off the seat and I reached down too fast to get it not realizing that it thought I fell and it started talking to me by my bedroom and I'm in the shower and I'm wet and I can't answer it.

I have a visual problem so I got a medical alert and my son suggested Philips Lifeline. It's been working okay and it's convenient but only good at the house. It won't work when I go out anywhere so that's one drawback. Also, it's too expensive and they gave me a set amount to pay every month. Still, I got them on the line when I tried to get it tested. It's nice to have Philips Lifeline available.

I've had real good luck with Philips Lifeline. I am living alone and my two daughters live close by, but now, one is going to be living in Japan for a little while due to her husband’s employment. And then my other daughter has just left for Texas because she went with Toyota. But even before that, my daughters got me the Lifeline because I was living by myself. I, fortunately, have not had to use it, but I have a lady friend that has used it twice because she also lives alone. She said she got the best service. The ambulances were there Johnny on the spot. Prior to all that incident with my friend, my daughters felt that since I was getting up in two years, they did a research on it and decided that Philips Lifeline was one of the best.

I was falling quite a bit, and my daughter and son thought that I better get a Philips Lifeline because I am a widow and I'm home by myself. I was getting sick too, and I would pass out, so they felt that it would be our best bet so they got it for me. It's good around my house, but if I have to go up to the store or something, it doesn’t go that far, which is fine because I still have the 911. I've had a great experience with the Lifeline team. If I happened to touch the piece that is hooked up and it comes on, they respond and they try to get a hold of me. Also, when it comes with my bill, they usually tell my daughter right away if I had made a mistake or if I paid too much.

My husband stayed with me, but if he goes out, and I'm here alone, I wouldn't have anybody. If I fell, I couldn’t get up. Also, I walk with a walker all the time. After he died, for a while I was all right. I was working, but then I had to quit because I was afraid to drive. I went to go to work one day and I ended up somewhere I didn’t know where the heck I was. I've had Philips Lifeline for years. My son got me this thing and I wear it around my neck all the time 'cause I'm going to be 98 in November. I wear it underneath my blouse because if I have to go answer the door, and I never know who it is, I wouldn't want them to know that I was here alone.

I had had a few falls. The first time, people had to get somebody to come and knock the door down to get in because I couldn’t get up. The other time, I had given somebody a key. I decided that I needed something where I could call somebody who could get to me because I live alone. I wear the Philips Lifeline around my neck, which is comfortable, and when I do fall, I just press the button and someone gets right on. Not so long ago I fell outside. I didn’t know if the unit would work outside, but it did and help came. They’ve always come through for me so I've been very pleased with it.

My Philips Lifeline button is working fine. It’s easy to wear and carry around. It was horrible when I fell down coming out of a shower and I didn’t know how I crawled to open the side door, all full of blood, not a broken neck but it was almost broken, and I was intensive care for two weeks. But, Philips Lifeline responded right away. They were able to help and I’m very proud of it.

My mom has been using Philips Lifeline for about five years now and it’s been working wonderfully. I live with her, but at the time that we considered getting her a medical alert service, I was working and gone. When my mom remembers to call in, their team was fine. I would recommend Philips Lifeline. They should keep doing what they’re doing.

I'm 91 and I live by myself. I still do everything but I can't walk without assistance from either walker or cane or I have a hub around outside. My daughters thought that having a Philips Lifeline was the best thing to do. My experience with Philips is great. I accidentally set it off yesterday. I went to move the monitor and it went off and they were right there with me right then. It's really a good thing to have. However, it's a little higher than some of the life alerts. But if you read the fine print on the others they said they may detect a fall. But with Philips, when you hit the floor they're there for you. I'm very satisfied and I'd recommend Philips Lifeline to anybody.

My daughter set up the Philips Lifeline for me as I'm not in too good of health. I have less worry. If something happens, I know I can call on them and that gives me a feeling of security. I called once and they came right away. They called my daughter at the same time, so they both came. I was in the shower and passed out. But fortunately, I had enough sense and time to turn off the shower and get out of the shower. And that's all I remember. The button is comfortable to wear but I wish I had a different strap on it. It's kind of bending awkward and I wish I had something more attractive to wear for the straps.

I live alone, I'm 91 years old, and getting older and more tired, so I want to have help. I still can take care of myself, but I'm happy that I have my Philips Lifeline device. It's security for me. I'm comfortable with it and I would recommend it to friends.

I feel more secure having Philips Lifeline. I wear it as a necklace and it's comfortable. Also, their reps are great. I’m satisfied.

I like Philips Lifeline and I feel good and safe with it. I'm 93 years old and I live by myself and my kids got it for me. One time, I dropped it accidentally while washing dishes and it came on. It worked so that made me happy, and the person on the line was perfect. I would recommend Philips Lifeline.

I have positional vertigo and I have fallen a couple of times. I’m here alone and my Philips Lifeline medical alert device makes me feel better and I worry less, knowing that I have some people that I could call and who could help me if I needed them. I wear the alert device with the help button around my neck, but the string shows and the device seems a little heavy at times, so I have to take it off quite often.

I'm having trouble with my Philips Lifeline device. It doesn't stay on. It doesn’t hold a charge and I have to charge it every day. I reached out to them over the phone but nothing was done about it. They said try charging it for a whole day, which I did. Then it didn’t do anything. This device is useless.

I have heart problems and I just used my Philips Lifeline today. I sent a doctor, something had been going on and I thought there was something wrong with my heart. I contacted the doctor's office as he said a report and I got it and everything's turned out all right. This is the second medical device that I've had from Philips. The first one wore out.

I had a hip replacement and we totally thought that I should have a medical alert device. I have Philips Lifeline and my children don't worry about me as much because they know I have it on all the time. It's like wearing a necklace. When I go away, I don't take it because I don't need it. I just came back from Boston. I was there for two weeks and I put it on the same way I do every day. Their reps used to test the equipment and call once or twice a month, then all of a sudden, they stopped. But when I needed them, I pressed the button and it didn't take long for them to respond. They connected me to the hospital and they came. I'm very pleased with their service. They're wonderful to work with and I wouldn't change at all. I will also recommend them to a friend.

My Philips Lifeline device has been working fine. The only problem I have with it is it’s a little awkward. I cannot stand up straight like most people do so I have to bend over consequently. I’m wearing a necklace style of it and it hits the bathroom counter and so forth. So, I’ve learned to tuck that in when I go to lean over the sink. I don’t need it, but it’s a security feeling that I have it. I recommend it.

I have problems with my knee and hip so I use a walker in the house and I'm very careful of what I do. I also work out in the yard a lot so my family insisted I get a button to wear in case I fall out in the yard. I got Philips Lifeline and wear it as another necklace. It makes me feel better that I have my button I can press especially if I'm out in the yard working. I only wear it in the house because I can't wear it when I go to church or grocery shopping. Also, they check on me to see if I need anything. They call and I tell them that I don’t need anyone and they hang up. I'm satisfied with them.

When I talk to the reps at Philips Lifeline, they’re really courteous on the phone. However, there was a problem with the device a while back because it went off and I was in the shower and didn’t even had it on. I had the ambulance and everybody coming up here. Also, I go out of town to my daughters and I'm curious if my machine here at the house will not pick up with me if I’m 5-6 hours away from it. I felt really bad because it had it done twice. I had to go to Kansas City which is six hours from where I live. But, they called my son and asked him because I said I was supposed to report in every other Monday.

I have fallen and broke my hip. I didn’t take a chance on something happening again and may not have any way of getting in touch with anybody. The Philips Lifeline device makes me feel better knowing that I have something to take care of me. I also have the security of having it there if I need it. I was fixing to answer the telephone and I accidentally bumped the device, and I got a response immediately.

I have a stiff leg and I can’t get up because the knee was taken out of my left leg, and a rod was put in my left leg. Therefore, I cannot crawl on one of my knees. Getting around is difficult, and it is an ongoing problem, so I decided to get a medical device. I’ve had Philips Lifeline for a year and a half now, and I wear it on my neck 24/7, except when I take a shower. I’ve only fallen once during this time, and Lifeline was just perfect. I was getting dressed early in the morning when I hooked my toe and toppled over the floor. I called Lifeline, and the fire department came and rested me back up on my feet. I’m hooked up to St. Joseph Mercy Hospital in Ypsilanti, and I have a sit down and pushed the Lifeline button to test. They answer almost immediately, and they’ve responded very well.

I had a stroke and I've been paying for my Philips Lifeline since 2012. I'm 86 while my husband's 80 and he's gone a lot now to do errands or buy groceries. When he goes out, I'm left by myself and it's nice to have the Lifeline. I have the necklace and I pay $30.95 a month for their service. We have the device in the house because I don't go out very often to the doctors and it has been very good. It's all set up with the telephone company. At first we didn't have a house phone because we only had two cellphones. I gave up my cellphone since we had to have a phone put in to the house to hook it up. Last week, my husband called them because something happened on the Lifeline phone. Their guy Ronnie came over that morning and fixed it. They said they don't like to have people go without it so we've been very lucky.

I'm elderly, I fell a few times and I have a heart condition. So my daughter bought the Philips Lifeline for me. Now I worry less and feel much more safe. I know if something happens that I can get help and if I can't get up, I can just push the button. Hopefully somebody will come and help me. The device has gone off a few times because I was careless and their reps were very prompt in responding. The first time, they showed up at my door within 10 minutes, and the manager of my apartment and my daughter were notified. I was in the shower and I didn't know it went off. But we cleared it up that it was not an emergency. I used to take it off at night because I was afraid that I was going to have it go off. Then, I just forgot about it and now I don't even know I have it on. It's just there. I'm satisfied with my experience and I'm glad that I have it.

My wife had Philips Lifeline before I did. She passed away and I took it over. I wear it on my wrist. I’m 89 years old so I thought it was a good thing to keep. Plus, the people at Philips have been very good.

I had a stroke so I am a person who is subject to fall. Philips Lifeline is my first medical alert and I feel a little bit more confident because I know that somebody will be here to help me if I need it and I’m home alone. I have punched the alert by mistake when I picked up my clothes basket to fold my clothes and the device fitted right there on it. The people have always been so sweet and nice and so far, I have not had a fall.

Most of the time she's in a wheelchair and uses the walker every now and then. She's glad to have the Philips Lifeline device. She has people here to get her up and then take her to the bathroom, but she still keeps the Lifeline on. Sometimes she might leave the table with the wheelchair and go and try to stand up. She's glad to have that just in case she makes a mistake and she may fall. We've used it several times. She fell outside, then we had to use it to call for help and somebody was here in just a few minutes. It's just very handy for her. She needs it, and she's doing real good with it.

So far, I feel good about the service that I have received from Philips Lifeline. I’ve fallen at a time or two and they answered me. I wear it all the time and I feel safe having it. It’s no fun to wear it, but I have to to protect myself. The only problem I have with it is it costs an awful lot. But as what they say, you get what you pay for.

I'm 88, and I got a congestive heart failure and COPD. My Lifeline device around the neck is all right, but I got a call over a month ago that said my battery is low and they sent me another one and my console has been blinking ever since. I got something in front of it, so I don’t see it when I’m sleeping, but it’s been blinking for about a month now. I don’t know what the deal was when they called and sent me the battery with all the instructions. They even called my neighbor at the same time, the one that’s on my list that can be called. Nevertheless, I'd recommend it. I’ve had two or three new devices since I’ve had it, so I’ve had it for seven or eight years already.

I live alone and I wanted someone to check on me to know if I’m okay or not. I got Philips Lifeline and so far, my experience with them has been satisfactory.

I live alone, and my family was mostly the reason I got a medical alert device. But the Philips Lifeline has been a waste of time and money, and I'm thinking about getting another one. It's only good around the house, and I feel it would be more valuable if it was one that was with me wherever I was. It doesn't fit in my everyday lifestyle. It hangs on the head of my bed, and that's it. I leave it there. A Lifeline just around my house is silly.

When I got my Philips Lifeline device, it was serviced through a hospital in Topeka which is about 50 miles from here and that was as close as I could get. I felt good having it within that distance. They came out whenever I needed something done, sometimes when I didn’t even know that things were needed. I have great service from them. I use the neck pendant and it doesn’t bother me. The only problem I have with it is sometimes it accidentally gets pushed when it isn’t needed. But I’ve been really happy with it, and happier when they were in Topeka.

My brother got a Philips Lifeline for me because I keep falling down. I like it, it comes handy and I'm now used to it. I use it to call my sister because I lose track on the number every time when I try to dial. The lifeline team gets in touch with my sister right away and it helps a lot, like if I have a doctor's appointment and I get in touch with her right away and she says, "I'll be there." And now, I'm in a facility. It's a nice place so the only reason I use it is to call my brother who lives far away and I have to get in touch with him sometimes. I don’t use it for anything else and for emergency.

I had a kidney transplant nine years ago and then I had a heart double bypass about three years ago so I needed a medical alert device. I’ve had Philips for a while now and I really enjoy it. They’re very accurate and very responsive. It gives me security that if I need something I got a button right there since it’s gonna help. The button also fits into my everyday lifestyle very well. It doesn't bother me at all. I'm very satisfied with Philips Lifeline.

I'm 93 years old, I live alone, I have shorter breaths and I don’t get around like I used to, but I'm getting along fine with Philips Lifeline. Every once in a while, I'll bump it and they're right there. And when I call in, they are quick to respond and are very friendly. I couldn’t be alone if I didn’t have my Philips Lifeline, and I'm thankful I'm as well as I am.

My father is getting old and he has bad hips and falls. He's actually quite healthy for a 90 year old. He had a hip replaced 16 years ago and now he's starting to have trouble with it so he has to go and have it looked at to see if it has to be replaced again. The Philips Lifeline is here just in case when I'm not here or if nobody else is around. He got the device that goes around the neck but he doesn't wear it. And he doesn't take it with him when he goes out because he said it looks ugly.

With my Philips Lifeline device, my loved ones have peace of mind. I’m extremely careful, and swear I could get along without the pendant, but my family wants me to keep it. I had hip surgery four years ago and I still use a walker when I feel I need it. I realize the device is there for a purpose. It’s a nuisance, though. When I bend over, if I don’t watch it, it lands in my soup, so what I do is I wear it as short as I possibly can, and then it stays and doesn’t go too far. I have had a couple of emergencies that were a mistake. I've had the ambulance come up to see how I was and I said, “I’m fine. I’m just going to bed right now.” My experience with Philips Lifeline has been pleasant.

I'm a widow and I live by myself, so I enjoy the security of having it. All I have to do is punch a button. I’ve used it several times -- in fact, the day after my husband died I had a really bad fall -- and I’m very satisfied with it. The thing I would like to do eventually is to get it to where I don’t have to just use it like 50 feet from the house. My mother-in-law also had the same service and she states that I am not going to live by myself if I don’t have a Lifeline. When I fell again, and when I got home, I had a new Lifeline. They wear out eventually as I wear mine all the time in the shower, so their team replenished it. I’m very satisfied and I don’t have any complaints at all. This is better than a pet :)

My sons got me the Philips Lifeline. I'm by myself and they don't like that. The device is convenient to use and there are times that I forget to take it off when I go outside with somebody. I've also hit the button and had it go off a couple of times. Their reps were nice and their response was pretty quick, though sometimes it took them a little bit longer.

I've had heart attacks and then I have had where I'd just pass out. With Philips, I feel more confident. I wear it around my neck all the time and I feel like that I can go and do what I want to when I want to. The help button is very on the ball. In fact, I took it off and dropped it on my counter the other day and the ambulance was there instantly. I would recommend it to a friend any time especially senior citizens.

I'm 90 years old, I have a heart condition, I'm losing my eyesight, my hearing went very bad and I wear hearing aids, and I have my knees replaced. I got the Philips Lifeline device 5 years ago. The children thought I needed it for my safety's sake and it's just comforting to know that I have that at hand. I wear it everyday, all night, in the shower, and everywhere. With the button, I'm very confident. My one son who lives on the west side would have a good half hour or better to get to me, and my one daughter, who is first to be called, lives about three to four minutes away from me. It's very handy, and either they or the ambulance were there before either one.

My mom passed away in February. My sister stays with my dad in the daytime, and he's alone at night so we got the Philips Lifeline for him. He does everything on his own so it's basically a safety thing. He used it one time during the first week because he thought the device could call me directly but it goes to a call center and the call goes to me. It's just comforting knowing he's got something there if something would happen.

I lack balance, I fall and had a couple of bad spills. I wasn’t found until sometime later. The people of Philips Lifeline have been quite nice to me. I had a problem with them before and they replaced the unit around my neck. However, I’ve fallen a couple of times and the device didn’t go off at all. It doesn’t respond to pressure. When I assumed it worked, I felt a lot better about going outside. But it only responds or does any good if there are people around or I’m near the phone. Other than that, it doesn’t help so I’m going to have to get another medical alert device.

I got my Philips Lifeline after I had a bad fall last September. I haven't had an incident where I needed to use it, but I'm quite satisfied with the service. It's comfortable to wear, and though there are times when I get tired of it, I'm sure that's everybody's experience. It's very reassuring to think that if you fall in a bath tub, you'll get help.

I was dizzy-headed and I fell a couple of times that’s why I got the Philips Lifeline. I wear it all day and I’m fine with it. Now, I’m more careful and I use my walker a lot more. I feel more secure with it and I don’t take it off very much. I shower and I leave it on even at night so I feel more secure with it since I live alone. I’ve had it a couple of years and they really help. It feels like it’s a comfort to have it, too.

I live alone. My wife she passed away, and the kids got to asking me for the Philips Lifeline. I have it with me all the time even when I’m not home. I’ve had the Lifeline for a long time, for about 12 years. It's getting old though, and it would be nice if I get another one.

I have medical issues that I felt it was a good idea to have a medical alert device and I’ve had my first Philips Lifeline for almost a year. I feel more secure with the alert because I can get help right away if I push the button. I’ve had two false alarms and the one time the police and an ambulance showed up at the house while I just got out of the shower and I didn’t hear the phone ring but I heard my burglar alarm go up so I knew the police came. I had to think fast and I opened the door to tell them that I’m fine. Another time was when I hung the alert on the closet door when I took it off so I’d see the alarm when I walk in the house. It must’ve been swinging when I hung it because I left the house and went out for the day and I came home to see a note about an that alarm went off. So I said, “What the heck is this?” The police never left a note before when my burglar alarm went off.

I wear my Philips Lifeline necklace all the time and I feel safe knowing I have it since I'm living by myself. I had other people who I could call in case I fell but they've moved out. Philips' reps used to call once a month to check in on me about my battery but they don't do that anymore so I push my button and call them to see if I'm coming too good.

I live alone and I have high blood pressure, diabetes, and COPD, but I feel safe with Philips Lifeline. I have used it several times, and they have been very prompt to be here and take care of my needs. I have my device buttoned around my neck, and I hardly ever know it’s there but it’s there if I need it. It does what they say it will do, too, and I have recommended it to friends several times.

I've worn Philips Lifeline for some time and I depend on it. I wear it day and night around my neck. I would have my cordless phone with me when I would fall and now I forget to take it. I feel secure with my Philips Lifeline. When I first got it she would go out to the mailbox and call and they said they could hear, but I can't hear that call in this. It would take me for just a little bit. But Philips Lifeline calls to check it once a month and they're really nice.

My son got us Philips Lifeline as a Christmas gift. My wife got the device that went around the neck while I have the wristband. However, the wristband was too small and broke out, so I couldn't wear it. Philips Lifeline sent me supposedly a larger one. It's a little larger but I still can't wear it. I was aware of it all the time. My wrist would itch and turn red too. But the device is convenient to use as all you had to do is push the button. Also, anytime we've had to get a hold of their reps, they're usually right there on the spot or less than a minute away. We got a hold of them when we did the test. The only thing with Philips Lifeline was we have to be home for it to work while the other ones that are out there work anywhere. Still, I would recommend Philips Lifeline. I haven't got a hold of them yet but I'd like to swap that wristband type with the thing that goes around the neck.

One of my sons gave me the Philips Lifeline but I only wear it when I’m going to be out of the house. I have another one that will work in the house which is much easier and lighter. The Philips is not very comfortable, it’s got to be put some place on me and sometimes there’s no place except around my neck, which is okay except that it’s a little heavy.

I am having trouble with my balance and I have a Philips Lifeline. It's convenient to use but at night I take it off because I keep getting my hands sort of caught in it. I have a little night table right by my bed and that's where it is. Every so often, when I take it off and put it on a tabletop, I must put it down hard because it goes off apparently and they call me. I would apologize and they would tell me that I didn't have to because it's what they're there for. And one time, while I wasn't home, something had gone off and the ambulance came over. Lifeline's reps came in and checked on me. My neighbor came out and told them that she saw me driving down the street five minutes before that. So their reps have been very pleasant, I know that the device works and I'm very satisfied with my experience.

I live by myself and I'm getting older, and I didn't want to lay on the floor so I got myself a Philips Lifeline. It's a necklace type but I get tired of it once in a while and I take it off and lay it on the table. But I'm getting used to it now. I have had no reason to use it here though. I have fallen and I have gotten hurt but it's never been an accident that I could use this button. When I hit it accidentally, their response time was fine. They called my son, he came to the house and I just looked at him. So he's figured it out on our home. I haven't really done anything but I just go ahead and keep it.

I fell once which scared me, and my daughter wanted me to be safe. I feel safer with the Philips Lifeline on. I wear it around my neck every day and it's a very secure feeling that something's there to help me if I fall. I got stuck in the bathroom once and they were quick to respond. The fire chief came and rescued me. They were all very nice, efficient and helped me get back on my feet again.

Philips provides excellent service. We called many different companies and did a lot of research before we got their medical alert device for my husband, Irv. Yolanda, their sales rep, was the one who sold us on it because she was so knowledgeable and answered all our questions. She was very helpful and we didn’t find that to be the case with a lot of other companies that we called. I even took the time to email a wonderful letter about Yolanda and I got a response back from one of their customer service guys who said that he was going to share that letter in the meeting that he will attend the next day. Another person on their team that was of tremendous help was the installer in Tampa. We've been using the device for a couple of days after purchasing it when he came out to our home and he was terrific.

It's a comfort having a Philips Lifeline medical alert in my house. I feel safer when I'm with it because I'm by myself. I got it because I had surgery on my shoulders and then I had really bad vertigo. I'm better now, but I get fuzzing from my children if they don't see me wearing my necklace. It also means a lot more now since my husband is critically ill and he's with me. If anything happens to him, I know that I can get in touch with somebody right away.

I have a prosthetic leg and I’m not steady on my feet. I also have autonomic neuropathy, so I needed to have something in case I would fall. Philips Lifeline was recommended to me by somebody who uses their product. They’ve been a pleasant company to work with.and I'm glad I have their medical alert device. It’s nice to know that it’s there if I need it. Their team also seemed very helpful. They provide a good service and a good quality product and I feel very confident both in using them and in recommending them to family and friends.

My mother lives alone, and walks with a walker. She doesn’t move very fast, and when she falls she can’t get up. So, she couldn’t live in this house without her Philips Lifeline. She has the bracelet and the wristband, and wearing the device makes her more secure. She wears it all the time because she knows that’s her way to get somebody if she falls. When I was late getting her bills off, I called and they said, “Don’t worry about it. Just send it in.” So, I’m never worried that they’re going to shut it off. I recommend Philips Lifeline to people.

I had the Philips Lifeline necklace, and switched over to the bracelet. I got found in a cellar, which was my own fault. I was getting dressed and I took the necklace off, and I didn't put it back on before I went in the cellar. I fell down there, and it was two and a half days before they found me. The neighbor next door broke in the door, and they went and got my niece. It was a long episode, and then the following year, I did the same damn thing again. I went down in the cellar and I fell on the same place. I had to have a disc joint replaced and I wound up in the nursing home. But I came along fine.

I am old and I have a lot of health issues but Philips Lifeline has been working great for me. I’ve had it for several years. On June 10, I fell and it went off to my caregiver. She was here in a few minutes and called the paramedics. In fact, I’ve recommended them to a lot of elderly people because they have the one from Walmart but it doesn’t work. There was a man that my caregiver was caring for who got one of those little cheap ones. He fell and lay there for hours before anybody found him. I told him he needed to get the Philips Lifeline. He will pay a little bit more but if he falls, he will be picked up.

My husband died and I’m alone so my kids wanted me to have Philips Lifeline. I feel secure with it on. I wear it all the time and it’s good. I checked to see if it would work and if it would work outside and it did. I would recommend it.

My employer gets weak sometimes and her legs give out on her so Philips Lifeline is great for her. She has the necklace and she can use it on her own. She had fallen this morning before I made it in and she told me when I called her so I got the key, went in, and then tried to get her up. I attempted to get her up several times, but I couldn't. That's when she alarmed the Philips Lifeline and the fire department came in and helped her. I let them in and they saw where she was. The young men helped her up into bed then checked her and asked her questions, like if she ever had a stroke or a heart attack. She got brace marks on her back from falling but she's fine and resting now. Everything went well. Philips Lifeline responded well and didn't take too long at all. They did a great job.

My mother is using Philips Lifeline and it's easy to use. I like it and I feel more comfortable with her having it on. Also, I've spoken to their people over the phone and they were good and answered the questions I've had.

About 10 years ago I had a heart attack and I had tons of problems with my heart. And then my husband eight years ago had to go into a nursing home. I have fantastic neighbors but I'm still alone in the house. I had seen the advertisements of Philips Lifeline that's why I went to them and I have never been disappointed in them. They're above and beyond. I have been nothing but pleased with everybody. If I call them for some reason or they call me they're very professional. They're just the best as far as I'm concerned. My help button is right here with me all the time and I wear it constantly. I know that I can just pop it and I know it has helped. I also pay for my mother's Philips Lifeline ever since I got it for them. I'm also trying to talk my neighbor into it but she's too damn stubborn. I would never recommend anything else but Philips.

My husband died and I’m living alone in a big house. My children wanted me to get a medical alert device to be sure that if I fall, somebody would be alerted so they’ve set up the Philips Lifeline and installed everything. I was wearing it at night but once, I got a call at 5:30AM asking me if I had fallen. They evidently got the signal and I had realized that communicator was talking in the next room but I had been deep asleep so I thought that it was part of a dream. And when I didn’t respond in any way, they called me on the telephone, which I suppose was smart, and woke me up. The operator asked if I had fallen and I said that I was in bed. I must have inadvertently hit the device when I turned over in bed. Then in the morning, the man called me on the phone and after he had ascertained that I was fine, he said that I should reset the communicator device within half an hour.

I was as nutty as a fruitcake. I had shingles on my head, and I took a medicine for it, that some of the doctors questioned. They said that it wass pretty strong. Because of the medicine, I lost everything. I couldn’t carry a glass of water to take a pill in the living room. The pills were as good as killing me, and I didn’t even know it. I dropped a glass on the floor, and there'd be glass and water everywhere. A neighbor of mine came in and said, “Go get in my car. You're going to the hospital,” and so I did. I passed out there. That went on for a while. I just had a big mess.

My patient’s been doing good with her Philips Lifeline. She wears the device around her neck every day. She’s very seldom alone, but if she falls and nobody’s around, she can get help immediately. About a month ago, she fell on the floor out of her chair and she called Philips Lifeline and then, she had to go to the ER. So far, we’ve been satisfied with the Philips Lifeline.

Being out in the country, it's nice to know I can pick up Philips Lifeline. I had two really bad falls and I'm still on a walker. Plus, my husband is a dentist so he doesn't come home that much. The alert has gone off a couple of times and I don't know why. When it came on yesterday, I just said, "I'm sorry. Thank you, but I didn't use it." The Philips people are wonderful. Not only are they really prompt, but also very nice and polite. I’m very grateful and I feel so much more secure wearing the little thing.

There was a time when I was having dizzy spells and I fell a couple of times so I needed a life alert. I got Philips Lifeline and I’m very satisfied. Once, I pushed the button and told them I needed an ambulance, then they were here within 15 minutes. I’ve been lucky that I haven’t used it more than a couple of times but I wish I could take the alert with me whenever I go to Ohio. It can also be a little in the way when I wear a necklace but I make the best of it.

I put my Philips Lifeline on my neck, and in the summertime, it shows up too much with the black cord and it gives itself away. But it definitely works because they’ve responded when I accidentally pushed the button, not realizing that I was doing it. Philips Lifeline is very unique, and I’m sure that everybody that has one is very satisfied like me.

I got a Philips Lifeline medical alert device for safety. I live alone and I figured if I fall down how am I going to get to a phone? I would need it at my home because they have a chain in all the rooms that I pull and somebody will come up. But they do not have one in the living room or kitchen so if I fall, I'm out of luck because my phone is in my den. I could be walking down the hallway and fall. Philips Lifeline's service was wonderful. But my nephew shortened the chain for me because I accidentally laid on the device one night. I did not know I had set it off. I'm sleepy and it was two or three, I got up and the guys were in my living room. I thought, "What's going...?" I felt like a dummy. But the team was nice about it.

My daughter threatened with a retirement community so I chose to get a medical alert device. Since I live alone, I’m reassured that I can get help if I fall. The button was tested by accident and it took me absolutely by surprise to hear a voice calling me. Philips Lifeline has been extremely satisfactory and has given me a great feeling of security.

Since having Philips Lifeline as my medical alert device, I feel more secure and comfortable. It just hangs around my neck every day and every night. I have a heart problem and if something would happen, all I do is press that little button and I'd have help. So far, it works fine.

At my age, I have a problem with balance. With the medical device, I know that when I'm down, I can push the button. Last time I fell down, it didn't let anyone know that I had fallen, and I broke a rib. The first time, I injured my entire right side and could not move and it didn't go off too. Since then, they've replaced that button for everyone. It was replaced before that last fall. The reps I have talked to asked questions, and I answered them. Nothing, however, made sense because as hard as I hit, it should go off - I didn't slip or slide down, I fell! Sometimes, we set it off when we don't need to and then we have to explain what we're doing. If you move over the night, if you turn wrong, you can activate it, so we're aware. Nevertheless, they are helpful.

I'm an elderly lady, almost 91 years old, and I live alone. My health is good but I needed somebody I could contact besides my kids if I had a problem. I also didn't have anything when I was walking the dog or doing things like that and I'm too dumb to get a cellphone. I've had my Philips Lifeline alert service for a long time. I got it through the man whom I thought was with the Red Cross. He came out to the house and signed me up.

I had a heart attack, two stents, and a complete knee repair so I decided to get a Philips Lifeline medical alert device which was what’s coming from my nursing group. I have had it since 2014 and I have worn it for so long that I don't even think about it. So far, everything is alright. They advised me, though, to punch it once a month to see if it’s working. Philips Lifeline is okay when the phone service is good.

I have breathing and heart problems. I feel better and more comfortable with my Philips Lifeline. The help button is simple and I feel safer with it right here with me. I like it and it's the best thing I've ever had.

I've had Philips Lifeline for quite a few years now. I used to live by myself and it made my family feel better when I have my locket on. A couple of weeks ago, the cat pushed the plug out and my power was off. They called me because I didn't realize that the power had gone out. Everybody was very nice when I've talked to them on the phone and when they used to come around to the house.

My son said I should have an alert device so I went and got the Philips Lifeline. I was really sick this year and I was in the hospital for three months then had to go to the rehab for three months. I just got home. With my Philips, I feel kind of safer in a way if I fall and I can't get anybody. I had one experience where my son came up here and took me to a doctor. I feel good about having the device and when you're old, you should have one.

I live by myself and I would fall easy and can’t get up. I fell one time and when I hit the floor the Philips Lifeline team was on the line to help me. I have the device all the time so I know that I'm safe. They would call right away if I need help. I'm glad I got it. They would send me help and it makes me feel secure. I'm very well satisfied with Philips Lifeline.

I'm 93 years old and I live alone so I got the Philips Lifeline. I still get around pretty good and I wear it nearly all the time. Their team has always been just really nice. I'm completely satisfied with them and would recommend it to a friend.

I had my first knee surgery in 2006 and my daughter thought I needed a lifeline. I was with Stormont Vail's lifeline before Philips took over, and then I've had Philips Lifeline ever since. Their device is amazing to wear and they're very accommodating.

I wear my Philips Lifeline around my neck all the time except when I go out of town which isn't very often because there's no use in wearing it. I have a macular degeneration that progressed to the point that I'm legally blind. I can see the furniture and the people but I can't make out details on anything. I couldn't keep my balance at first so my children got me a walker to get around so I won’t fall. I have my balance back now. My eyes are not any better but I am better getting around. I don't want to take the alert off. I walk down my driveway to the mailbox and I've had a fall right there before I got this Lifeline. There are instances when I'm alone that I would need help. My interaction with the LifeLine rep sounded like we’re having a conversation. He was very good. We kept talking the time I fell and I can’t get myself up and he called my neighbor who came right over and helped me up.

I have cancer, heart trouble, and diabetes, and I thought it would be a good idea to get Philips Lifeline. It's a good thing to have especially if you live alone or if you're alone at all period. The people I've spoken with at Philips Lifeline were very helpful, cooperative, and pleasant.

I was getting older and my daughter wanted me to have the Philips Lifeline for security. I wear it around my neck every day and it's just like putting on my clothes. I put it on in the morning and take it off at night. It doesn't do anything except it's there and I hope I don't have to use it. But Philips has worked every time I've tried to use it. When it happened that I was short of breath and was throwing up all night, I used Philips and the firemen came when I needed them.

I have been living alone since my husband passed away but my daughter visits. Then she brought the salesman who showed me how the Philips Lifeline works and gave a necklace to wear around my neck. My Philips Lifeline doesn't work any further than the edge of my yard but I'm not dissatisfied with it. I'd recommend it to somebody else, especially if they live by themselves.

I will soon be 90 and I live alone. So when I got out of the hospital I got Philips Lifeline medical alert device in case I needed it. All you have to do is push it and you got help right there if you need it. I wear it all the time and they call regularly to make sure that the device is working. The people that I have talked to have always been very nice and courteous.

I was in the hospital for a while and my kids thought I should have the Philips Lifeline. The only time I wear this is whenever I go out and mow grass. I’m 87 years old, but I still work two part-time jobs and I still do bookkeeping, so I don’t wear it all the time because it doesn’t do any good away from home. I’m busier than most people and since I’ve gotten my Philips Lifeline, my life’s gotten better. I sing and I go to the nursing home four or five times a week with my friend. A month ago, we had the power off that I had a time getting that back on but we got it straightened around. The Philips Lifeline people have always been good when they check in and they call once a month to check on me.

I got my Philips Lifeline when I was younger and though I'm not able to do so much now, I'm still holding onto it. As long as I feel like I can afford it, I will hold onto it. I've had accidental push buttons on occasion but I'm happy that they've been there for me. I don't have people coming over here very often, and it's good to have Philips Lifeline.

My husband passed away in December so I got myself a Philips Lifeline and my daughter set it up for me. I have a wristband and even though I haven't used it, I'm satisfied with it. I would recommend that anyone should have it if they need it.

I got the Philips Lifeline when I moved into Calder Woods. It's a nursing home for elderly people who had medical problems. I had a hemorrhagic stroke a year ago and Calder Woods supplied me with this device and it works well. I have it in my apartment and they are very quick to respond in cases that it accidentally sets off. They are also helpful and kind.

When I was 80 years old, I had broken my hip, my femur and when I came from the rehab, the nurse had arranged a medical alert device for me. I’ve had Philips Lifeline ever since and I wear it around my neck. When I go to bed, I hang it on my chair right by my bed. One of the women who drive for me also reminds me to put it on before she leaves. I don’t wear it when I go out of the premises though.