Lifeline Reviews

I have a heart valve put in and a pacemaker, and I felt I would be safer if I have a medical alert. I feel secure and safe. I'm alone at night time, but with Philips Lifeline I feel very confident. It's very comfortable. I just wear it around my neck and that's it. If I go away, I might tuck it down in the blouse where nobody can see it. The only thing I would like with this is if I touched it and I was in another town that it would still go through. It's just here at home. I would appreciate having a GPS. But their team seem very friendly and helpful. Get one because I'm satisfied.

I move by myself and my son wanted me to get Philips Lifeline. I've had the device for about three years now and if I get out and have a fall, I'd like to have it with me. I wear it around my neck and it is dropped down in my blouse so it won’t be moving around a lot. My daughter speaks to their reps sometimes if we have a little problem and they are awfully nice.

I don’t wanna fall and have nobody to know it, so I’m glad I have a Philips Lifeline device. I wear it around my neck and the device has saved me three times at least. When I've had a situation, the reps have been very good and the response time has been fantastic.

I got my daughter a medical alert device since she fell once and broke her arm. Since having Philips Lifeline, our sense of security is better. She probably won't have it if it was up to her, but we feel more secure having it. My daughter wears it all the time and it seems comfortable. We usually call their team and change the order and they are professional. However, they had an online system where you could go and check or change things and that's not available anymore. But in general, we're very happy with it and I would probably recommend it.

My daughter and son-in-law got a medical alert device for me for Christmas because I'm 85. I've had it a couple of years, and I've walked with a walker and sometimes, if the music is good, I dance around behind the walker and I lost control of the walker. So, the only time I ever fell was when I was being silly. That's about the only thing I ever had and experienced with the device.

Jeanette is a senior citizen who lives alone. I live with her for about two years now and she's had the Philips Lifeline since then. Her daughter got it for her and it makes her feel really good because she's alone at night. Sometimes she also falls so it's a good thing for her to have. She carries it around in her pockets during the daytime and in her robe during the night. She usually always has it with her and she used it a few times. She fell one time and her button was in reach. She pressed it and the police and ambulance came. They helped her up and she was fine by the time we got there.

My husband passed away and I wanted to live by myself. The kids said, “Mom, you’re gonna get a Lifeline so if you need anything, you can call.” I’ve had a good experience with Philips Lifeline. I fell and I barely hit the floor when they were on the speaker asking me if I had fallen. I haven’t setup that they should call my son right away so I told them, “Call Larry” and they said, “Larry is on his way. We already called him,” so he came up. He comes in to see how bad I am, like if I need an ambulance. It so happened that I fractured my hip so he called the ambulance for me but I was really pleased with how quick they got help for me.

I got Philips Lifeline because I'm by myself. I wear it every day, it's good and I feel secure with it.

I live alone and my son got me a Philips Lifeline for my protection. I have it for two years now and I wear it on my neck. So far, I feel real good with it. I used the button when I fell once or twice and when they responded, did great. However, I had trouble with the device today. It went off, I couldn't get it to shut off, and I didn't know what happened. The monitor kept saying the same thing over and over. But I talked to Philips' reps about it and they did fine.

I have trouble hearing and a lot of times I'm here by myself so I got a Philips Lifeline. I just wear it all the time and I don't think about it. When it wasn't working, I called their customer service and they had it fixed.

I have been a subscriber to Philips Lifeline for ten years. I purchased it for my mom who suffered a major stroke at age 79 but was able to get back on her feet and live independently in her own home. She has Aphasia, so talking on the phone is difficult. Like most people, knowing that she had the device gave me a certain degree of peace of mind that help was there when she needed it. About a year and a half ago I added fall detection service because it sounded like a good idea and added another layer of protection. I've learned that it doesn't. Two weeks ago she had a bad fall during the middle of the night. She wasn't able to get back to her feet and spent 5 hours on the floor. She tried, repeatedly, to get up from the floor until she was completely exhausted. During that entire time she was wearing her device. We never received a call.

I’m by myself most of the time and I needed a medical alert device. I've had Philips Lifeline for quite a while now and I'm comfortable having it. I wear it around my neck and when I tested it, their team's response time was really quick.

I'm glad that I have Philips Lifeline. I have very bad balance and I fell many times. So for me, it's a wonderful thing. I was told not to take it off for any reason and that I can even shower with it. Many times in the early stage that I was using it, when I fell I would not press the button. I'd sit there and wait until I can't get up. I just didn't want to call if I wasn't hurt and have somebody come and annoy somebody. So far, I've used the button about four times and they were quick to respond. Overall, it's comfortable and I'm very satisfied. As the saying goes, "You're alone but you're never alone."

I got a Philips Lifeline years ago just to make my husband comfortable when he leaves town and I'm alone. He now feels safer. I forget I have it on most of the time. Also, the team has been very helpful and I've been relatively satisfied with everything about it.

I love the Philips Lifeline button. I've used it over a year ago and the response time was okay.

I'm quite a senior and when I started living alone, I was very active. My daughter is very sensitive so I got the Philips Lifeline as something available that could notify my son who lives in the city if anything happens. The way they installed it lets me know that somebody could get to me if I was inside the house. I feel very comfortable with it and I have it for 12 years. I'm a whole lot older and slower now and I feel safe with my Philips Lifeline. I feel very secure and happy with it. I wear it as my necklace and I'm thankful that I haven't had to use it. It's automatic and when I would make mistakes, it would be ringing and they would notify my son and daughter. That lets me know that if there was something wrong, at least I would let them know.

I fell one time and cracked a bone in my cheek and wrist. Months after that, I happened to be in the vicinity of a hospital and I just felt funny, so I suggested to my daughter that I go to a doctor. So we went to the hospital. They examined me and took a CAT scan and there was blood all over my brain from the fall. They operated and sucked all the blood out and after three months, the doctors said everything is fine. That was when my daughter suggested I get the Philips Lifeline just in case. The thing I have is the one I put around my neck. Their reps explained everything and went through the process of trying it out to make sure it worked. I feel secure now. I would recommend Philips Lifeline.

My husband has dementia and he has a possibility of falling so we decided to get a Philips Lifeline and our daughter is paying for it. He's not that bad in dementia but he doesn't answer the phone and if he fell, he couldn't get up so it was a perfect tool for him. Also, I could go out and come home and know that he's safe while I'm gone. So far, he never had to press the button but we lost one and got another one. So, that was good. Overall, they have very caring staff and our experience has been very good.

I wouldn't recommend Philips Lifeline. I don't enjoy the device and I believe that it has a drawback. But I wear it only because my husband bought it for me. I can't get rid of it though because he passed away already.

Philips Lifeline would be very beneficial for people that would be in need of assistance if they fall or something were to happen. My patient, Reuben, has dementia and falls, so his wife got him a Philips Lifeline. They were happy that they got it because they've had some falls before I started taking care of them and they needed assistance. Reuben has it for seven years now. He wears the device around his neck with the rope necklace and he wears it at night. Sometimes, Reuben would take off his shirt and his Lifeline would come off with it. Then he'd drop it on the ground and the team at Philips would call. They have been very helpful.

I had a mini-stroke. I can’t walk well and I’ve been falling, although I’m doing much better. Philips Lifeline is my first medical alert device and I’m well pleased with it. I wear the device around my neck and I know that I can get help if I need it. I also go out a little more when my caregiver is not here than what I did. I get out and ramble around. I have lots of flowers I’m working on and my caregiver helps me move my flowers and all, so it’s good to have somebody around in case I fall, and I have fallen here by myself before. Philips Lifeline usually calls me when I fall. Their customer service was really nice to me. Philips Lifeline is a good find and I’d recommend it to anyone. I would tell them they have the peace of mind that somebody’s gonna be there to help them right away. They’ve been really good and they answer really quick. I wouldn’t ask for any better.

I live alone and I'm elderly. So, my family thought a medical alert device would be a good thing for me to have just in case I fell. I feel a little more secure knowing that I can get a hold of somebody if I fall. When I dress I put my Philips Lifeline and it's there with me all day. Sometimes it's annoying unless I put it under a blouse then it's dangling in front of me when I’m leaning over to do something. There was a time when I wanted to have it with me but I didn't want it on me so I put it under my pillow. Then it notified Philips and they called the police and they were out here in the night which was embarrassing. Other than that, I’m satisfied with it but I just wish I didn't have to wear it.

My dad has no balance and he chooses to live by himself. After comparing different providers, I thought Philips was the best as far as value. It had the automatic fall detector and a few things other people didn’t have. The team is also in-house. It’s not calling somebody halfway across the world. There was one time that my dad fell and busted his elbow real good. The Philips Lifeline team answered the call real quick. They came and got him, and took him to the hospital. Every time I’ve dealt with them, it’s always been a positive experience. They usually stay on the line too. There have been a few times that he would lean too close into the table and that pushes the button. I’m afraid to put it too high that it might choke him when he’s sleeping. The Philips people call and we say that he's fine. My dad has had the button for two years now and I’m very happy with it. I’m glad we chose Philips. I feel better knowing he has it.

Rae is 94 so we need this Lifeline for her at night time. She is independent and normally in the morning, she takes it off because I'm here. Everybody is nice at the Philips Lifeline and when she needs help, they're always there right away. It has been a good experience so far.

My four children really wanted me to have a medical alert device and since having my Philips Lifeline, I feel much more secure. I wear it around my neck, and I never take it off even when I leave the house. Sometimes when I'm sleeping at night, I get tangled up in it a little bit, but it's rare. I’ve used it when I was picking up the mail last time in my mailbox that was about half a block away. I slipped on the ice and I fell and broke my hip and leg. Their response time was really good. The ambulance was here within two minutes. Everybody was very nice, helpful, concerned and considerate. It was a great experience. I didn't even know I broke my leg. I tried to get up but there wasn't any pain.

I live by myself and I am crippled with arthritis in my legs. I’m afraid of falling and I have to use a cane. My son and one of my grandsons wanted me to have something if I should need it. I'm glad I've got Philips Lifeline because my neighbors wouldn't have heard me if I'd fallen and couldn't get up or couldn't get to the phone.

My husband had passed and I was going to be living alone. If something happened, I wanted someone to be available so I got a medical alert device. My main problem is that if I fall down, I can’t get up so someone comes and helps me up. I’ve used Philips Lifeline quite a few times. I wear it all the time around my neck. They said help is on the way and how much time until they got there. I’ve been very pleased with Philips Lifeline. I told my friends they should have it because you feel much more secure when you have that.

At 98, my mom is in fairly good shape but if I have to leave the house to do errands, I'd like to make sure that she’ll be all right. So we got a Philips Lifeline. She's had it for three years now and she'll only wear it around her neck whenever I'm gone. I know she’ll be all right for a couple of hours and Philips Lifeline could call me on my cellphone. Also, I like her to wear it when she goes to bed but it seems she sets it off when she’s sleeping but Philips Lifeline's response was very quick. Their reps seem fine. They basically come through the speaker on that system and they asked if she’s all right, if they can help her or whatever. When she falls, the device is supposed to go off automatically and for a while, that didn’t work. They said that it wasn’t working and they sent us a new one. Nonetheless, I would recommend them to someone else.

I was inclined to fall and the Philips Lifeline device is supposed to be able to tell when I fall. I can call them and they'll get an ambulance and get me to the hospital. I wear the button around my neck and I can press on it. One time, I fell in my bedroom and I couldn't get up to the bed. Philips knew that I had fallen and there was a couple of women who came to the house and helped me up. Sometimes, I forget about the device. Philips has called me when I really didn’t need them. Quite often when they call, I haven't fallen but they thought I had fallen. They asked if I was all right and if I needed help. The response was good and when I have fallen or when I've used my medical alert device, Philips often quickly called me. The device is a great help and I'm satisfied with it.

I had a problem falling and my son got the Philips Lifeline for me. It gives me a feeling of security. I've used it for testing and their response has been very quick. I would recommend them.

Ruby is elderly and she stumbled and fell one time. Philips Lifeline was our first choice and we feel more secure now that she has something that she can get help with if she needs it. Everywhere she goes, she wears it around her neck all the time. It's like a piece of jewelry. However, Philips had to replace it three times since she had it because the batteries would go back or it would malfunction. But it was always prompt. Moreover, Philips reps have always been really helpful every time I call them. I would definitely recommend Philips Lifeline to a friend.

I decided I'd be safer with a medical alert device. I did some research when my wife was alive and decided to use Philips. And when she died I just kept it. I have been using Philips for 5.5 years. Sometimes it's good and sometimes not so good. It was always going off and sometimes people didn't seem particularly interested in trying to do anything about it and said I had to call somebody else. I just didn't understand that. When there's a problem with the device and it goes off accidentally and I tell them it's happening too much, they should be able to report it. I shouldn't have to make other phone calls. But when I needed a new device it gets here quickly. So generally Philips Lifeline is okay.

I am old now and I started falling all the time. Although I never had a serious injury, we were concerned about that and that’s why I got the Philips Lifeline. We’ve also had other friends who had the Lifeline or a similar device for calling emergency. Also, my mother-in-law fell down the basement stairs one day while her husband was out sailing and she laid with a broken hip for about six hours in the basement and had no call. That was a horrifying experience for the whole family. All of us said that we can’t let that happen to us.

I have fallen a couple of times and I feel more secure by having Philips Lifeline. It's convenient to have. Plus, when I used the button, they talked to me right away.

My daughter made me get a Philips Lifeline because I'm alone and it is working okay, so far. Most of the time, I forget that I'm wearing it. It's hanging around my neck and when I do something like brush my teeth, it gets in the way. When I first got it, I fell in the bedroom and Philips Lifeline called me. I was lying on the floor then but I answered them. I was taken to the hospital in an ambulance because I had cut my scalp open. Every once in a while, the device goes off even though I'm not doing anything. I just tell people that I'm all right and that I haven't had a fall. But it's good to know that it's working. Philips Lifeline is fast and I'm very satisfied with what it is.

I wear my Philips lifeline all the time and it's doing fine. I’m 96 years old and I got it since I had a fall. I had to use it one time I had another fall. My son-in-law answered the call and they handled the situation all right. And there was a time I automatically hit the device. It was when I was taking a shower and it brought the lifesaving people out here. But it was all right. They understood. I’m the only one in my neighborhood who has this Philips and I’m very satisfied.

I’m very happy with Philips Lifeline. They’ve been very, very good. They are very prompt in returning my calls. My children arranged for this phone for me and it’s been very satisfactory. But it's extremely sensitive. Occasionally I will be opening a jar and press against the button and sometimes I hit it when I’m washing in the shower. But the problem is me, not the button.

I wear the Philips Lifeline around my neck and I must have hit the Lifeline when I was taking a shower, so the alarm went off. I didn’t realize it had gone off and when I dressed, there was a gentleman from the Fire Department at the door asking me if I was all right because they had received the notice that I had fallen. So, I assured him I was fine. He came in and restarted my monitor and pushed the button. I've been using the Philips Lifeline for about five or six years now and their response time is about 10 minutes, 15 at the most. However, I tend to push the button inadvertently. Sometimes in bed at night, I will mistakenly push it if I turn over. And then someone comes to the door and I’m surprised and I wonder what they are doing here. They'd explain and I'd assure them that I’m fine. So far, they’ve been very gracious.

My experience with the Philips Lifeline has been nothing but good. My device is on my neck. And I pushed the button five years ago and the staff from Philips were right here quickly. There was a deputy sheriff two doors and a volunteer farmer five doors from me, so I had help fast. If others would ever need a medical alert device, they should request the Philips Lifeline.

I am by myself, so in case I would fall, my family made me get a medical alert device. Having it makes me feel more secure and safer. I wear it around my neck and at night I would sleep with it. I always accidentally push the button and several times the dog would jump on my chest and push it, so I would have to tell them that nothing was wrong. It’s a wonderful thing to have.

I got older and my family wanted me to have a medical alert device so we got a Philips Lifeline. Since then, I have less worries especially when I take a shower. I wear it so if I fall, I know that I can call someone. I live in the woods, so it's not all flat and that's another reason I got it. One day, I had gone into town and I forgot to take the device off before I get in the car. I had one of those boxes on the outside and I have that special that if I fall and I couldn't call anyone, they're supposed to know that I had fallen. Philips Lifeline realized then that I was away and they had gone into my house. So when I came home, the policeman welcomed me there. But they said to me that at least I know it was working, and that has stayed with me.

I used my Philips Lifeline when I fell and broke my hip and it worked really good. Somebody was here quickly. And then after that, Philips was really good about checking on me to see if I had gotten to the hospital and had surgery. And so, I've had good results with Philips and they were good about following up. I've had the Lifeline so long and I put it on every morning and I don't even realize I'm wearing it. And then I had been gone and I accidentally had worn my Lifeline off. After I was gone for a while, they checked to see why they were not finding my Lifeline at home. So, they checked on me and my daughter had me come home. And we checked with them. And then they told us that when I was gonna be gone for a while, I should not take that Lifeline with me because they could check on it. I have recommended Philips Lifeline.

I fell once and I wasn't hurt that bad but that’s how I had the Philips Lifeline medical alert device. It only works on the house and if I fall outside, it wouldn't work. But that's okay because I don't go out much and if I go out anywhere, my daughter comes and picks me up. And if I'm out, I use a cane all the time. Everything's fine, they're all good, and I enjoy having the device. I feel better having it in case I fall.

I’m 81 years old with cancer. I have neuropathy and I have trouble walking. So, I needed some way to get help right away and got myself a Philips Lifeline. Since then, I feel very independent and more confident. I’m able to do a lot more things too and my family can go do things because I have my button to push here and they feel that I am safe alone for a few minutes or half hour. It’s a lot of convenience. The man that signed me up was very, very nice. I got a couple of questions along the way and he’s been very helpful. And whenever the alert button did go off, whoever answered it from the Red Cross has been very helpful, courteous and friendly. I wear it around my neck and it’s like a fifth appendage now. Sometimes I go out of the house and I still have it on. It’s just with me all the time. I'd tell a friend to get it, definitely. You'd have peace of mind to have this wonderful appliance in your everyday life.

My mom is 91 years old and I feel a lot better about her safety when I'm here so I try to stay here as much as I can, but sometimes I have to go out to do some grocery shopping. So I love that she has her Philips Lifeline since it can detect a fall even if she can't press the button. Also, I am a great appreciator of great customer service and that's what we have gotten every time we've called Philips. She wears her device around her neck and half the time, she doesn't realize it's there anymore. However, sometimes it gets in the way. And one time, we hit the button by mistake. I would love it to be on her wrist like the watch kind. Still, I'd definitely recommend Philips Lifeline.

I fell on the floor in my living room one time and I couldn't get up. My daughter was there so, she decided I needed to have a medical alert device and we used Philips Lifeline. Some time ago, they recalled something and they sent me a new device and the reps were fine. Also, the other day, I got an alarm sound but there was nothing happening here. Somebody came and asked if I needed help and I said I didn't. I didn't know why I got an alarm.

My husband got the Philips Lifeline for elderly reasons and he wears it around his neck. It’s been fine for the times that we’ve had to use it. Their people are great too. They’re very kind and courteous. They get what you need. We've been very satisfied with Philips Lifeline.

Evelyn, the lady I am taking care of, falls down a lot as her balance is not very good. And as she is alone 95% of the time, her family got her a Philips Lifeline for her safety. She wears it around her neck and it’s fairly comfortable for her. She had used it when she was knocked off her balance and fell to the ground while in the backyard. She bumped her head and the ambulance was called. Evelyn said she barely had time to stand up and they were here. They were quick to respond to her. As soon as she fell, the button went off and alerted somebody for help. The Philips Lifeline team was very responsible and reliable. I was impressed.

I’m elderly and I live alone so I thought getting a medical alert device was a wise thing to do. The device is ugly though, and I hate wearing it. But I wear my Philips Lifeline because I should. Despite that, I had gone a number of days with a button that didn’t work and I didn’t realize it. I had no idea how long it wasn’t working and I only found out when I called to test the button because I do that regularly. And then I had all kinds of problems when I needed to get it replaced. I finally got it replaced but I have not been particularly happy. That aside, during the times that I needed them and the button has worked, I have been very pleased with the people that answered the phone. They stayed with me until help came.

I decided to get a Philips Lifeline after I fell a couple of times and I'm glad I have it. I wear it around my neck all the time and at night I leave it on. Their team has been very good to me and I'd recommend the Philips Lifeline. In fact, I’ve told several people that I play cards with that they should have it.

Anytime I've talked with the reps of Philips Lifeline they've been very cordial. I also noticed that even if I do a little drawing of the device, they get on the phone and are already calling me so the service is really good.

My daughter decided I needed a medical alert. So, she called and got in touch with Philips Lifeline and got me one. I wear it all the time around my neck. I take it off when we go out of state, but not when I go to any place here where I know it won’t work, but I still of course I have it. It's part of my life. About a year ago, I fell down in the garage and I couldn’t get up. My husband was ill with Alzheimer’s and couldn’t get out of the chair, and he was also deaf. So I couldn’t call anybody and I screamed. All of a sudden, the door opened and the ambulance was there and the Lifeline went off. So, it saved me. I feel very secure with it because it said that it wouldn’t go off unless I press the button, but it did because I didn’t press the button and that made me very happy.

I like Philips Lifeline and I wear the button around my neck. It's a long one and it's not very good on my wrist because my wrists are small. Since having it, I've felt secured and protected. If I fall, it automatically gets me help. Also, it doesn't bother me at all and I never take it off. If someone asks me about Philips, I'd give them a number to call.

I'm 90 years old and my family isn't close by. I needed to have some escape measure if there's a problem so I got a Philips Lifeline. So far, it's been fine. It's here for an emergency and I'd recommend them.

I'm 94 and I live alone. Sometimes I might need help and I would have to call someone. But my family is not close by and my neighbors are at work. Philips Lifeline was recommended to me. I'm trying to be real cautious about using it because it had accidentally been over in the sink and it hit the sink. They called me to see if something was wrong when really there wasn't. So I told them I was fine and I just bumped the button.

If you get older, your balance is not as good and you fall. I fell quite a few times. I got myself a Philips Lifeline and with it, I know I can push the button for help if I fall. The device helps because I get less worry. I wear it in the day in the house but if I go out, it doesn’t work if I go too far. Otherwise, I’m glad I have it. The Philips team has been good too. When I had one button that wasn’t working right, they replaced it. They get you good support and they’re there for you.

I’ve been very happy with my Philips Lifeline. I had had some surgery and I was in the hospital for quite a while. My husband had also passed away so my son thought that I should have a Philips Lifeline since I’m here by myself. Having it has made me more relaxed. I wear it around my neck and I don’t have to worry about certain things. The team has been very friendly and helpful as well. I’ve been very satisfied with everything.

When I first got my stroke, my daughter got me a Philips Lifeline. I've had it for five years now and I'm very used to having it on. It's something that I think about and make sure that I do have. I would notice it right away if I didn't put it on. Their team has always asked me if I'm okay and if I needed help. I used it a few years ago and when I called them, I was able to open the door for them so they didn’t have to know the code to get the key out of the lock.

I feel better knowing I have my Philips Lifeline necklace. I used to fall all the time and get hurt, and with it, I know I'm safe and somebody's gonna help me. I usually wear it around my neck, hanging on my chest and I put it beside me on the bed at night. I’ve had it for a year now and so far I've been doing so good. I'd tell people to use it too.

I have the Lifeline around my neck and it went off accidentally a couple of months ago and they responded from the hospital and every place else right away. It's very comforting to know it works.

I had to have a medical alert device because I had fallen downstairs and I can barely walk. I live alone too. I wear my Philips Lifeline all the time when I’m in the house and it’s nice. I feel better that I got one. There is something I can call. I've told everybody that knows me that I have a Philips Lifeline and I’m happy with it.

I have the Philips Lifeline device for over a year. It's a security blanket that I wear around my neck if I'm home or in the car. I make sure I have it with me when I take a shower or when I sleep as well. My children wanted me to have one because I'm 89 years old and I live alone. I could just press the button if anything happens. When I first got it, I rolled over and it got turned on. They answered right away, knew my name and asked if everything was alright. I told them that it was pressed by mistake. But I saw one advertised that would still work from further away. Nevertheless, I'm very pleased with them.

The Philips Lifeline medical alert device makes me feel good ‘cause if I fell, I could sure use it. I like the device and I'd recommend it to anybody.

I was worried about my grandma because I work a lot so I got her a Philips Lifeline. She used it once when I wasn't home and they were able to send an ambulance. A couple of times, the device went off by itself but Philips Lifeline was really good to us. I would tell friends that they definitely need to get this device.

I was falling quite a bit and since I knew somebody that had Philips Lifeline, I got a device for myself. I feel more secure with it and when I've had to call them, I've always been very well-satisfied. Moreover, they were prompt with service when I needed it. I'm very happy with Philips Lifeline. I've told someone else about it and they had gotten it, too.

I can't see what my Philips Lifeline button does. My son tends to my business but I've interacted with the their team and I'm happy with my experience.

My daughter got me the Philips Lifeline and I wear it around my neck. One time, it fell on the floor and their reps came on and I said, “I’m okay, it fell on the floor.” They were really nice. I told my friends to get one, too.

I'm 92 years old and I needed something to help me along the way. I got the Philips Lifeline and I'm more safe with it. I wear it around my neck and it doesn't bother me. The device is with me every day and night. I only take it out when I take a bath. I'm satisfied with my Philips Lifeline and I would tell others all about it.

I’m losing my eyesight and I live alone. I've used my Philips Lifeline device and the response was fast most of the time. The people were very friendly and very kind. I wear the device around my neck and it's more comfortable, more so than if it is on my wrist. I’m satisfied with Philips.

I couldn’t get up when I fell and I didn’t have any way of getting hold of anybody. I had my cane and I was beating on a chair leg hoping that people that were upstairs would hear me. They did and I ended up in the hospital. My caregiver at that time selected Philips Lifeline because his mother-in-law was on Philips. I don’t even pay any attention to it because it’s just always been there. But I’m glad and I feel more confident knowing I have the device.

Since I'm 86 years old and blind, my daughter got the Philips Lifeline for me and it's comfortable. Four years ago, I fell and broke my hip and the Philips Lifeline staff were on the ball. The interactions with the rep were fine. The lady rep stayed on the phone with me until the EMTs got here in no time and hauled me off to the hospital. Philips Lifeline is wonderful. I'm going to have to give it up though since I'm going into assisted living soon as the house is getting too much for me.

My wife and I are retired. And one of us is at home alone sometimes and we know of people who have had difficulty with that. We got Philips Lifeline and my wife has never had an episode in which she had to press it. She has pressed it a couple of times but sort of accidentally. She does not wear it very often but some of the times of which, I know it has a cord around her neck. We don't think about it much and its storage place is on a little side service door on a grandfather's clock so, it's seen all the time as we passed by. Once in a while I think, ”Why have we spent hundreds of dollars on it and not needed it?” And then, I think further and say, "Well, that's insurance."

I had knee surgery and was at home for about a week and I fell. I had my phone with me but I couldn’t get a hold of any of my family, and that made the big decision for me to get Philips Lifeline. It makes me know that I don't have to hunt for somebody to get help. All I have to do is press my button and they'd be there. In August of last year though, I had to call Lifeline and tell them that the red light was flashing on my base, which I had assumed that I was in need of a new button. I was told that the buttons were on back order and I didn’t understand that. How could a company that's in business to help save people's lives have back order on buttons? It was eventually got taken care of.

I was by myself a lot of times, so my daughter decided to buy me the Philips LifeLine. It’s very convenient and nice and I feel very safe with it. And when I would talk to the people there, they were very good. The device is great and I enjoy it and I’m very satisfied.

I don't ever take off my Philips Lifeline button. If ever my son doesn't hear, I know that I have this to call. There was one time that I fell and they called me. My son was here and he answered the phone. They wanted to know what happen and he said everything was fine. And when I call them or when I have to check to make sure it's working, everything is fine. They answered promptly although they took a little longer to get the ambulance.

I’ve had a good experience with Philips Lifeline. They’ve been right on the spot. My tribe, the Little River Band of Ottawa Indians had heard about Philips Lifeline and they went ahead and got seven units from this company. I was one of the recipients of that unit and I've had it for a few years now. However, I don't wear the device all the time because it’s only good within 50 feet to the house. I also can’t wear it out and about.

I’m 95 years old and I walk with a cane although in the house, I use my walker. My kids decided that I needed a medical alert device. I wear my Philips Lifeline around my neck and I stick it down inside the middle of my bra. It’s not uncomfortable at all. It’s great to know that if I push this button, I get the team right away. I have used it a couple of times quite a while ago and they answered. Right away, they said someone would be with me right away and then it was less than a minute before somebody was there. Then they called my daughter and my son who live here in town.

Isaac is 98 years old and living alone, so he needed a medical alert device. He has been using Philips Lifeline, although he hasn’t needed to use the alert device yet for any emergencies. It was through word of mouth that his family chose the Philips Lifeline device for him. Since he used it, there has been added comfort in knowing that it’s there and it has given a bigger sense of security. He wears the help button under his shirt. We take it off to do showering for him, then he puts it right back on. He does not wear it in bed, but it’s right by it.

I had accidents and I was spending a great deal of time alone. Philips Lifeline was the only medical alert service that is involved here locally so I used them and there's a little more security since. It has come handy in a couple of falls. Also, their team has been good. They seemed to be reliable people and they have done their job.

I need a medical alert device for general purposes. There's no one here and there's not that many available to run and help me. Also our phone service is terrible. A tech from Philips Lifeline from way back when it was first installed thought he knew more than the lady I was waiting on to get back with me to get me set up. He didn't know what was needed to be done but he found out quickly. But, we didn't finish. He didn't know as much as he thought he did and we didn't go much further than that. Somebody else finished the job. I've used Philips Lifeline about twice and it worked fine.

I live in a home by myself so I needed a medical alert device. I have owned one of those buttons you wear in your neck before. Then my son set me up with Philips Lifeline. Their customer service representative was very courteous. I would not hesitate to recommend Philips Lifeline to a friend. It's been satisfactory and it works.

I've taken a couple of falls. A friend of mine then got the Philips Lifeline device for me and I have had it for two or three years now. I feel more secure with it because I live alone and I know that if anything happens, I can get help. The device is handy to have and it doesn't get in the way. I wear it around my neck and I wear it to bed. Once, I fell and the emergency button went off. And in 10 or 15 minutes, the ambulance was here. Also, the Philips Lifeline team has been very polite and helpful. Philips Lifeline has been a good thing for me.

My husband, Bill, who has Parkinson's has had the Philips Lifeline for a long time now. He walks unsteadily and falls occasionally. He's a fall risk so we got a Philips Lifeline and it has worked out well for us. It goes off automatically when he falls. Philips Lifeline is very reliable and I have recommended it to friends.

I sometimes pass out when I feel that I'm getting too much sun. I had another medical alert device but I got Philips Lifeline which I like. You can take this mobile one with you and if something happens, you just press the button. I've used it when I lived in an apartment building and their reps were quick to respond. Philips Lifeline is good to have and I feel safer having it.

I have a balance problem and I have a pacemaker. With Philips Lifeline around my neck, even though I live alone I’m not worried about falling because I know somebody is gonna be on the other end there. I've had a very good experience with them and they have responded great when I fell and hit my head. I was unconscious for a bit but they took care of it. I’ve recommended it to a lot of people in my senior group. When I first got mine, I got extra brochures and I gave them out because I thought this is something in our age group that we need to look after.

I got a medical alert device to get a medical advice. The rep said it would work, but when I would fall, it didn’t come on, so I would get up. One time, I almost fell in the fire. I was burning leaves outside and I bent over to pick up my tarp, and I rolled over, barely missed falling in that fire. Another time when I fell, I was up on a hill of dirt and I got off balance. I fell flat on my stomach and my head missed the steel pole about three inches, and my arm hit the lawnmower and peeled a big place off of it. I really am proud of that thing. It worked fine and it had done everything they said it would do except the truth.

I'm 86 and the kids thought I should have Philips Lifeline. I feel good with the device and I'm satisfied with it. However, I hate to keep it on when I take a shower but that's one of the main reasons I've got it and it's not gonna do me any good if I don't have it on.

The Philips Lifeline is a pain in the ass. Every time I lie down in bed, this stupid thing goes off. The response time is fine, but the device only works at home and there are other devices now that work wherever you are.

My problem is my back and I can’t walk very far. I’m an outside person and the girls got me a telephone. Lifeline only gets about 100 feet from the main thing on the wall. I can be outside the house and push the alarm downtown, but they can’t hear me and I can’t hear them, but it can be set off 100 feet from where I got the station and I have a phone that I carry on my pocket in case I’m outside. In the past, if I need help, I use the telephone. But if I’m out here in the backyard within 100 feet, I just push the button and somebody will come. Also, I've spoken with their reps every time I check every month with them to see if it's operational.

I needed a medical alert device and I had a social worker with me that helped me get a Philips Lifeline. The device is attached to my landline and I feel safe with it. I've used it and their reps responded right away. I would recommend Philips Lifeline.

I had another medical alert device, but Philips Lifeline had more features that I like, like the console. Also, I have two other cordless phones on a charger, one in by my bed and one in the living room so I'm all set. I’m very satisfied with Philips Lifeline. One time I called them about something and I talked to somebody at the company. The Lifeline wasn't working just right and the rep said, "Push the button and see if it works." I thought that he would cancel it just the same and nobody would come. I pushed the button--I live in a tight-set, all-in-one neighborhood community under the jurisdiction of one office--and soon everybody came in, including the manager, the neighbor and the sheriff.

One night, the Philips Lifeline went off and I was in the bedroom. I tried to get it to quit but I wound up getting wound up in the sheet and broke some toes. It doesn’t usually go off like that and that was the only time it ever did that. This thing going around my neck goes off if I need help wherever I am. It’s nice to have it where you don’t have to worry. And if you fall, then it’s there and it’ll let you know. I fell once in the garage and it went off. It called the ambulance and I had to go to the hospital. The Philips Lifeline works and I’ve had good experience with it. I will recommend it.

I used Philips Lifeline one time when I fell and they have a quick response time. I do good with it. I remember to put it on after I shower. The response was also good the one time when I accidentally hit it. I just kicked it out of the wall one time and they called right away just to make sure I was okay.

I’m on dialysis and I have a heart condition. My grown children wanted me to have something so I got Lifeline. I have fallen a couple times and I don’t fall often, but I have the fall alert and that worked just about a month ago. I was coming home from dialysis and I came up the ramp and I used a walker. When I opened the door to go in the house, the back legs on the walker got stuck on the metal door sill and tripped me and the walker flew out from under me and I fell very hard. Then my cell phone fell out of my purse, so I couldn’t call. I did not push the button and I didn’t think about that. I was just lying there, thinking what I’m gonna do. Then an ambulance came down the street and came to my rescue.

I fell two years ago. Now, I'm on a walker and I use my Philips Lifeline device at night. One time I must have been getting dressed and I accidentally pressed the device and the reps were very courteous. Everything is fine and I'm satisfied.

I haven’t been using my Philips Lifeline device because I haven’t had any need to and somebody has always been here to help me. Nonetheless, I'd recommend Philips Lifeline.

I have fallen quite a few times and Philips Lifeline came very quickly. I’m well pleased with it and I would not try to live alone if I didn’t have it. I wear it all the time such as in the shower and in bed. If I am doing work or if I'm going out, I just keep it on because I'm afraid that when I come back, I would forget to put it back on. I would recommend to anybody that doesn't have somebody with them all the time to get one.

I had a couple of falls and I used my Philips Lifeline last week. But I thought I heard the reset button before I even knew that I had fallen. They came back real fast and helped me. They made sure that I was well and they put me back to bed then away they went. I'd tell my friends that they also need to have the thing I have to wear on my neck.

I have had Philips Lifeline for several years and I purchased it because I lived alone at that time. I'm very satisfied with Philips Lifeline. The response time of the device is perfect and my interactions with their representatives have been very good. I wear it around my neck and it’s been fine. I tell all my friends here that they should get one.

I have a neurological disease, so I have no balance at all. I'm handicapped, and my experience with Philips Lifeline has been terrible lately. When I took it out in 2008, it was absolutely wonderful until about 2016. And then, everything fell apart. When I fell in 2016, I could hear every word through the device, and then when I fell a couple of times after that, I could just hear part of the voice that comes on. I even had my helper here that day and she had to go in the other room, but we still couldn't pick it up. I called about it and they said something about different speakers they could install.

My daughter got the Philips Lifeline for me and she pays for it. I wash my hair and I always wash the cord on that. The adjusters on the cord don’t slide easily and I don't know if there's anything I can put on that cord to make the adjusters slide. But I'm satisfied and I feel more secure with it.

My husband died, so I’m here alone. And I’m 88 years old, so I decided to get a Philips Lifeline. Even if I was 20, I would would’ve done the same thing. When anybody’s alone, they need that help. My Philips Lifeline gives me security. Once I fell and broke my arm and the device worked perfectly. It went off then I answered and told them that I was okay. I had people here working on the house, so they were here to help me.

I live alone and saw Philips Lifeline advertised. I wear their device around my neck and feel safer. When I used the button, the ambulance service came right away and I waited for 15 minutes at the most. I recommend Philips Lifeline.

My children got Philips Lifeline for me and I wear the device all the time. Everything is satisfactory and I'd recommend Philips.

I wanted to get a medical alert system for my grandparents because they are getting older but still enjoy their independence, and having this would give everyone peace of mind that in case of an emergency, someone would come for them. My family and I ended up picking Philips Lifeline because the sales representative told us that they offer their services in 170+ languages, with many of the emergency responders being able to speak Mandarin and/or Cantonese. As my grandparents only speak Chinese, this seemed like a no-brainer, as no other alert system offers this in Canada.

My husband and I were getting older and I was afraid if one of us fell so I got a medical alert device. My husband has passed now and thank God I have this Philips Lifeline device. It makes me feel more relaxed, more comfortable, and safe. Unfortunately, the night I really needed it, I didn’t have it on because I went out that day and it doesn’t do me any good outside. Then, when I came home, I forgot to put it on and I fell. I spent the whole night on the floor until someone found me the next day and then I spent three weeks in the hospital. Now, I never take it off.

William has Philips Lifeline since he is 92 and alone. Since having the device, he hasn’t had any emergency and everything is okay.

My overall experience with Philips Lifeline has been okay and I'm happy with them.

My mother has Alzheimer’s and falls. She was also by herself for a while, so we got her a Philips Lifeline. It's been very helpful. She wears it around her neck and it's pretty comfortable for her. There have been quite a few falls and it has alerted us. Their response time has been adequate but one time they called 911 before calling family members. So they did not go through the phone list in the order that people should be notified. That only happened once but they should go through the hierarchy of phone numbers, so that 911 doesn't get called accidentally. Still, we would highly recommend Philips Lifeline. In fact, we have recommended it to my mother-in-law and have one for her now.

I live by myself and I’m too old. I got a Philips Lifeline and have had it for three years and my experience has been going alright. I wear my device around my neck and it's comfortable. And when I've tested the device, the Philips team has been quick to respond.

I've had Philips Lifeline for some time now but I haven't had any occasion to use it. I needed a medical alert device due to my age and since I'm here by myself sometimes. Also, my balance is not too good and so I use a walker at times.

Lorraine is 91 years old and since using Philips Lifeline, we both feel more comfortable. She has had the device for about two years. One time, she pushed the button and then we got a call. She was in her bedroom and I was in the other room, so I didn’t know she was pushing the button. It was nice because I heard somebody else talking. It was 2:00 in the morning and it was Philips Lifeline saying that the alarm was going off. She’s comfortable wearing the device and she never complains about it. She still wears it at night. I would tell my friends that it’s nice to have Philips Lifeline because if something happens and they’re not in the same room, they get a notice through the speaker.

I was falling and I couldn't get up, so I wanted to get a medical alert device for health reasons and we went with Philips Lifeline. Their alert device is a great product and I'm glad that it's available. When we push the help button, somebody comes out. The reps have been very courteous and prompt. If you don't have a Philips Lifeline alert device, you need one.

My dad is 99 and still living at home. I did a general search on the internet and tried Philips Lifeline. The device has been a big help and it’s to get help for my dad if he needs it. He wears the device around his neck and it’s comfortable. He used it several times and gotten help from paramedics. The response time of Philips team was good although we were only allowed to have three phone numbers on the notification list. That's not enough some nights and they could have five easily.

I'm 91, living alone and nauseous. I also have had a rheumatic fever after I was married and had some of the children. The children got a medical alert for me. I have the Philips Lifeline long already and I'm feeling good with it. I wear the button all the time. I wear it to bed too and it feels good when it’s on my body. When I first got it, I would be bending over doing something and I would press the button but I didn't want to and Philips team always answered. I felt bad about it but it was so I got used to having it because I have it around my neck when I'd be doing things and not thinking of it. I tell the team that I didn’t mean to push it. And if I pushed it, it just went off that way. The device gives me a peace of mind because if you need it then you know it's right there.

I’ve got a bad back and kind of a dead foot and so it causes me to fall. Philips Lifeline makes me feel good and a lot better than not having it. But it goes off pretty easy. So every time my cat jumps on my chest that darn thing goes off. Then they respond fast and they're wonderful. But it’s not bad. You just have to watch it. I’ve had to call them because like at night or something if I rolled the wrong way I’ll set it off.

My charge Marie can hardly hear at all. I could stand next to her and be yelling but she can't hear. She had a couple of falls too and that's why she has me as her caregiver. She also has Philips Lifeline which is better for her because she can read versus hearing. She wears the help button on her neck and she loves it. She had used the button and the response time was was two to three minutes, which is good.

I’ve had Philips Lifeline for seven years and I’ve fallen twice. One time, I fell in the hallway in my house. I was on the floor and I couldn’t get up. I pushed the button but the rep couldn’t hear me, and I didn’t like that. I turned around and then he said he could hear me. I was just too far away from the console. It’s about 25 feet from where I fell in the hallway to this device. I thought it was good if I went outside and I never had to use it, so I didn’t know until I fell in the house. Since that happened, I take the device with me when I go somewhere like to the other end of the house, and then I take it off. I don’t wear it that often and I don’t wear it at night in bed. The battery in it makes me feel uneasy and it’s tingly on my neck. It says on there, “To replace the battery in 2016.” One time, when somebody called, I asked about it and he said that it was okay.

My son got the Philips Lifeline for me and I had good experience with it. I tested it one time and got a response from the team in a few seconds, not two or three but less than a minute. I've talked about the service with my friends and I'd recommend it. The only thing is, the Philips Lifeline team says I can shower with it but I felt like it was so wet later. So I have a little hook in the shower and I put it there. I don't put it on the water.

My children wanted me to have a medical alert device and Philips was the first medical alert service I checked on. I wear the Philips button as a necklace and it’s a good tool. Since using it, I feel a bit more secure. I accidentally set the button off from turning over and laying on it and the response of the Philips team was good. They were really quick and always there to help.

I’m 90 years old and I wear my Philips Lifeline all the time. Though it's heavier on me, I have it on, I enjoy it and I depend on it. I answer when their reps call me and they have always been very nice.

I had four bypasses, my wife had passed away and I have a knee problem. I have one daughter who’s taking care of me and she arranged the purchase of Philips Lifeline. She told me to wear it and I have it on my wrist the whole time. I have used it once just to see if it works and everything seemed fine.

I had been falling so I decided to get a Philips Lifeline. I've had it for quite a while and I wear it around my neck. I have used the help button one time and the response time was good, I didn't have to wait. So far, I haven't had to use it but it's here.

I live alone part of the time and my daughter wanted to be sure I have Philips Lifeline just in case. I don’t notice the device most of the time, but the button is ugly that shows through under my clothes. Recently, I had a soft fall on a carpeted floor and didn’t get hurt, but they called me and I assured them that I was okay and then they called my children. Also, I have more arthritis in my feet and back and I feel more secure that I have it.

When I fell down in the bathroom a couple of years ago, I could not get up. I could not find anybody around so I decided to get an alert device. I was with another device first for three years. Then I fell down after I got that and when I pressed the button, nothing happened. So my daughter came down and ordered Philips for me. I'm comfortable with it. I accidentally dropped it one day and they came on the line right away. So, I know it works. I keep it charged and wear it around my neck everyday.

My husband Rodney was falling and the hospital set him up with Philips as an added security. I haven't had any problems with Philips and the device has been doing fine since we reset it.

The doctor prescribed a medical alert for me so I got a Philips Lifeline. My pacemaker and defibrillator had gone off seven times and Philips Lifeline was able to respond. I’m much more sedate, more sure, and much more comfortable now that I’m not worried about the whole thing. I’m not very active but I’ve fallen so many times. Nevertheless, I have a cane and everything is good. But the instrument has been security, and I've been using it for two years now.

I find this company to be extremely incompetent. When we signed up for the service, they required credit card information before providing any service, which I was fine with doing. After two months of service, I received a call from a collection agent stating we had not paid our bill. I was told at the time of joining, the credit card I provided was to be used to pay the monthly fee and I was furious I was sent to a collection agent without even being notified of nonpayment. No one called us, sent us a bill in the mail or anything, they just simply sent us to a collection agent. Of course, I canceled my service with them and requested a final bill. In receiving my final bill, I found I was being charged almost double what I was quoted. After several phone calls to the company to get information on how to return the equipment and to received an itemized final bill, we finally received what we needed.

I’ve had my medical alert device for quite a while. I’m 94 years old and I had a couple of dizzy spells. My children are not close by so I felt I would be safer with Philips Lifeline. I try to wear it all the time. I take it off at night but it’s right on my bedside table that I can reach. And I feel safer having it because if I should fall or need assistance I know that I’ll get results quick.

We’re satisfied with the Philips Lifeline device. Before that, we had a wristband that we put on our wrist and press the button. I was having a lot of problems breathing and the Philips device helped me breathe easier. I use the oxygen more. My experience with Philips Lifeline is okay.

My daughter got me a Philips Lifeline since I live alone. It makes me feel safer and if I fall, it sends a signal. I wear it around my neck and I feel good about it.

I'm 81 years old and I feel safer having Philips Lifeline in the house. I wear the one that's around my neck and my husband uses the bracelet. It's easy to use and very convenient. I like it and I will recommend it.

I had a knee replacement operation two years ago, and I have been much better and I've been able to walk. I get around and not fall so much. But I have to be careful about my balance. I now have my Philips Lifeline medical alert device and when I hit the device by mistake, their reps would say that help is on the way immediately, but I always stop them and tell them that I'm fine and I don't need any help. Their response time was wonderful. On the other hand, my knees work better now and I've never had to use the device so, I feel like I'm paying for a dead horse, but my sons want me to have it. Other than that, I've been very satisfied with Philips Lifeline.

I live by myself and I have problems with my oxygen levels. While my great niece is now living with me, I still maintain my Philips Lifeline because there are times that I am by myself and I would prefer to be safe. In addition, it's always been a good experience interacting with the Philips Lifeline team even when it was very seldom. The biggest thing I have with them though is that I do not hear them advertising more up to date equipment. They also don’t tell us, consumers, the program that we're on, and their other program options that we might want to explore like I don’t get flyers that tell me for instance, that they have GPS equipment available. Still, Philips Lifeline's help button is convenient and it works for me. Their team also helped when I needed help. And even if I just didn’t understand what it was I was supposed to be doing, they’re very good about telling me.

I got a Philips Lifeline when I was living alone. I still live alone in an apartment and I still got it. I know that if I need help, I would get it. It’s doing fine and I never had any problem with it.

I'm older, I live alone and I keep my own house. I wanted to be protected in case I fall. One of my friends had a Philips alert, and she had a fall outside of her house and laid there. She didn't even think to push her button, but within 10 minutes, help came for her and I was very impressed by that. I've had Philips for more than a year now and so far so good. I use it around the house and out on the deep backyard. I know I would be protected if I fall. I like it around my neck and it works fine. I talk to the people at Philips occasionally and everything's fine there as well. I would certainly recommend it to a friend.

I lost my husband, and I was told that I needed something here with me in case of an emergency. The Philips Lifeline has gone off a couple of times. One time I fell in the bathroom and it went off, and I didn't know exactly what to do. I got up and walked in here where it was, and the rep said somebody was on the way. We talked for a minute and I assured her that I was alright. She was very nice and I felt comfortable with her. It's a comfort knowing that the device is here.

My husband won't wear the Philips necklace because he’s a man and real men don’t wear it. But it was a good idea and is a good product. The representatives that assisted me in setting that up were fine.

I’m handicapped and I’m staying in bed alone all the time, so I needed a medical alert just in case. The lady that takes care of me picked out the Philips Lifeline. It runs the same no matter what, day to day, and I feel safer. I have only used the Philips Lifeline by mistake, and their response was within a minute and the people were very nice and helpful.

I needed a medical alert device and got a Philips Lifeline. I wear it around my neck now. I lost a lot of weight and I’m so skinny, and I wish I could keep it on my arm. I don’t like it on my wrist and I spend half of my time pushing it back up my arm. I had a bad fall a couple of months ago and I needed to push the help button but forgot that I had it in my household. I'm 104 and forget things sometimes. If I could remember when I need it, I would push it. But I'm getting up and pretty well. I depend on my Lifeline and I would recommend it.

Marjorie has Alzheimer’s and she was falling a lot. She was also calling 911 a lot and getting the cops over here when she experienced somebody was breaking in the house. So we wished somebody would start staying with her 24 hours a day. Her son also got her a Philips Lifeline and she wears it about everyday. Now she’s not afraid to be alone anymore. We leave her by herself much but with that thing around her neck, she feels like she’s protected and she knows she can get help if she needs it. Lifeline is very helpful and if you have somebody in the family that needs it, get it.

The wristband has a low battery. It's flickering and flickering and nothing is being done about it. The last time, Philips Lifeline sent me a new wristband and I had sent the old one back. The phone is working but the problem is the battery. Philips Lifeline keeps telling me it's a low battery. The first one I had when I first got the device lasted a long time but this new one lasts for maybe a year. It goes fast. I worry about it because if I should have anything go wrong, with my battery dead, I can’t get a hold of them. That’s why I like to have it replaced. But I feel secure with the device and I would recommend it. I’m living by myself and my son and his wife persuaded me to get one.

I broke a hip and I would slide and fall. And I got the Philips Lifeline, but it’s really more expensive than what I was thinking it would be. It was supposed to be about 29 and it wound up being about 40, which I didn’t like. And also, it’s not right to sign up for something and send it through the mail when you can’t get to the mailbox. I feel a little safer with my device, though. I have the button and it’s pretty comfortable. So far, I’m satisfied.

I am 88 and I've had Philips Lifeline for a long time although I've never used it. Somebody just told me about it, I got it and I've been very pleased with it. The one thing I have done was change the black card that I had around my neck with the device on it and got a chain. I know how my device works because they test it all the time and I am glad it works so well. I would definitely recommend Philips Lifeline.

I wear my Philips Lifeline device around my neck and the only problem is, occasionally, my neck gets a little sore from the strings. But I never notice the device until I need it. My cat occasionally steps on it and it would go off, but they were very nice about it. But I was puzzled by what happened a couple of months ago when it hit the floor and it didn't go off, but the company didn’t charge us for a month’s service. Other than that, all my experiences have been positive. I tell others about how well my device works and that I wear it all the time and I don’t have to take it off for baths.

I'm 81 years old, I live by myself and I needed something. Philips Lifeline was offered to us here by the pueblo and I'm glad I got it. I'm happy with it. The only problem is I always press it by mistake when I lean over sometimes. But other than that, their team has been good with me and I feel confident that I have the device available to me. I would recommend it to a friend.

For a while, I had a tendency to fall. To ensure my safety, I spoke with my family and having a medical alert device seemed to be a practical approach. Philips Lifeline has been excellent. I've always felt very safe and comfortable and their unit reinforces that. It's been more than adequate. I'd recommend Philips Lifeline to anybody who falls.

The Philips Lifeline thing is $37.50 a month and I can’t keep my wife wearing it. Right now so it won’t be doing her much good. Also, we got a phone call one day about a month ago and they said that our light went off indicating that somebody had fallen but we were sitting at the table so that was a malfunction in the system. But we feel more confident whenever she’s wearing it. I would tell my friends to try it and see how it works.

One of my friends got the Philips Lifeline device for me when I was alone. She knew about the device and she said it was good, and I’m very happy with it. With my Philips Lifeline, I’m very confident for any emergency. It’s comfortable to wear and I never take it off even when I take a shower. I've used it before and they responded within seconds and the people that I talked to on the telephone were fantastic. They were extremely friendly and they even told me I could call them and talk to them on my birthday. I had a friend that had a different line and it didn’t work when she fell over. She had to always press the button as that fall detection doesn’t work on her at all. But mine works and if I fall, the Philips Lifeline team calls me out right away.

Years ago when my husband was still living but was already ill my family thought he should have a life alert device just in case something happened to him. So we got a Philips Lifeline then. And the now that I'm living on my own they also thought I should have one. That’s been about 12 years ago. I’m satisfied with it. This morning, I accidentally pushed the button and I got the emergency people over here. I was also satisfied with my interaction with them.