Lifeline Reviews

My son suggested that I have a medical alert device, then he got one for me from Philips Lifeline and he paid for it. Philips Lifeline has been a good service to me. I feel more safe with the alert device because I live alone and I don’t think I could go without it. I've twice accidentally hit the help button, though, when I was asleep. I heard somebody talking and it was someone from the Philips Lifeline team who called and woke me up. The reps were very nice when they called and I told them I was sorry that I might have rolled over the device. I wear it on a necklace and I can hardly even tell that it’s here, except for the times when it gets through my clothes and I can see it, but I don’t have any problems with it at all. I’m very pleased with my Philips Lifeline alert device and I would recommend it to anybody.

I had fallen several times and I was dizzy a lot. At the time, I was using a Philips Lifeline. I had good interactions with their reps. I'm supposed to check my box and push a button there to make sure the device is working. When I did that, their reps came on. However, I went for therapy, rehab, and I'm just a lot better now. So, I need to pack up the device and send it back. Still, Philips' team was very helpful. They gave good service and their device works.

I take medicine everyday and my children think I should have a medical alert device. I wear my Philips Lifeline device all the time and once in a while, I forget I have it and I lie down. Then it would go off. The team's response time has been okay. It suits for me and I’m satisfied with Philips Lifeline.

The Philips Lifeline has helped in my peace of mind. It's my mother's first medical device and though she doesn’t understand it too much, she has used it a few times and the response has been excellent. I would definitely recommend it.

I have fallen a couple times, and the Philips Lifeline security system came on and they wanted to know if we were all right or if we needed help. The response time is good. A couple times, I fell outside and my wife was in the house, and she came out running for me because the Lifeline said I fell. It’s good and I feel secure with it. It feels good that when you fall down, somebody will come out looking for you right away. I have no problem wearing the device on but my wife complains about it every now and then. The thing goes down between her bosom, and then it annoys one side or the other. I asked her to shorten the strap and it was a big help. She hasn't complained about it much lately. I'm satisfied with the device and the response we got from Philips. But it would be nice if it was a little cheaper.

We needed a medical alert device because of age and when we test our help button from Philips Lifeline I have no problem with it at all. If we hit it by mistake I just tell them that we’re fine. My children are happy about it because they know that we’re set. I’ve talked to other elderly people about it. I told them that’s what they should have.

Ana has had her Philips medical alert device for a year and it didn’t work most of the time when she first moved here. Also, she feels it costs too much.

Before I got out of the nursing home, I had to have a Philips Lifeline. I wear it around my neck and if I need it, all I have to do is punch. I used it when I fell and they were talking to me before I even hit the floor. Then they got the ambulance here right off the bat. But if I would fall outside, they wouldn’t be able to talk to me. Other than that, it's working just fine and anyone looking into Philips Lifeline should try it.

I fell a couple of times so I got Philips Lifeline and now that I have it, I'm more confident. When I pressed the button, the team responded quickly.

There were two times that I had calls from Philips but I didn't fall. I took it off to take a shower and put it back on, and then they called me asking if I fell. But other than that, I’m glad I have it and I feel secure with it.

I had a bad automobile accident a year ago and I needed an alert device so I got a Philips Lifeline. Since then, my daughters worry less. Philips Lifeline gives me a little peace of mind knowing I got a backup if I need it and they have been there when I needed them. In fact, I've fallen a number of times and they got a hold of my family. So far, my experience with Philips Lifeline has been very good.

I’m legally blind and my girls got me the Philips Lifeline that I could ring anytime I needed help. I've used it a few time when I've fallen down and the response time was very good. They got in touch with my kids right away. I pushed the button and I waited for them to answer and then they asked me what was the problem and I told them. They’ve only had to call the police once because they couldn’t reach anybody. I wear the device around my neck at all times and I'm contented with what I've got here.

We’re old people and our son wanted us to get Philips Lifeline device. It makes us feel safer and we’re glad we have it.

I had fallen and I was in the hospital. My son decided to get Philips Lifeline so it has been here ever since. Sometimes, if I’m getting out of the tub or drying myself, or the slightest thing, it goes off. It’s a nuisance sometimes but I realized that should anything happen, I really need it. Their response time has been better. The one I had before this wouldn't go off if I fall on the floor so there was no protection at all.

My husband passed away and I was living alone. I decided to get a medical alert device. I’ve had Philips Lifeline for about five years now and they call me about once a month for testing. I wear the button around my neck and it is super-sensitive. When I lean against something, it could go off. I would recommend and have recommended Philips Lifeline.

One of my daughters got in touch with Philips because what I had wasn't gonna carry anybody anymore. I live alone in the farm and my family feels better that I have it. I wear the device around my neck and if I need it, I hope I will be able to push the button. I haven’t needed it but I called Philips Lifeline to make sure that it was working. I don’t do it often enough. One time, it went off when I was taking a shower and the ambulance was there. It was a surprise but it was a good thing that they came. I heard somebody calling my name and I got out of the bedroom where I was dressing up. They were as surprised as I was but they said that they like to go on calls where nobody has fallen. I’m satisfied as far as the experience I’ve had so far.

I used to get calls that say I should get a medical alert device. I thought to myself that I wasn't that old and I didn’t need anything like that. But then one time, I was letting my dog out of the crate in the bedroom and I tripped down the rug and lost my balance and went down. I laid there for four hours. The doors' all locked, dinner in the oven and green beans on the stove for the dog. I kept yelling and yelling and yelling and the dog barked, trying to help me. Finally, my neighbor came home from work and called me on the phone. I didn’t answer. This neighbor went to the door and still, I didn't answer. The neighbors then called the police who eventually broke in. They then called the fire department and they took me to the hospital. After that, I got an alert system ‘cause you’ll never know when it’s gonna happen again.

When I was released from the hospital here in Boaz, Alabama, the people there said I would get a Philips Lifeline within four days. Nobody told me anything about it and it just was sent to my door. I haven’t had to use the device since I got it but I’ve had to use it because of my husband. He passed out and I couldn’t reach the phone. He was sitting in a chair at the bar and we were fixing to have our meal. I couldn’t turn him loose without him falling from the chair so I used the Lifeline and it was a very short time until I had help out here. The people at Philips were on it immediately. They knew exactly where to tell their people to come and to tell them what my address was.

Since I have COPD and I’m 91 and 1/2 years old, my children got me a Philips LifeLine and I now have more confidence. It’s a little annoying hanging around my neck but I would recommend it.

I had a stroke in 2014 so I need the protection of being able to get a hold of somebody. I'm having difficulties with my phone, with all the advertisement that I have to go through before I can use it, so the life alert device is the most reliable way to get a hold of someone. I got a Philips Lifeline and dealing with their team has always been very good. They're very respectful whenever I accidentally press the button. Sometimes it's a nuisance though because I have a left-sided weakness and if I’m doing something on my right-hand side, my left hand tries to do something. A lot of times it will end up pushing the button accidentally. Like when I put on my shoes, while I'm using my right hand do it, my left hand is working. That's just normal because of left-side weakness. So, my hand is moving nearly constantly when I'm awake.

My son bought me a Philips Lifeline medical alert device and I'm very satisfied with it.

My daughter got a Philips Lifeline for me. It's the first medical alert device I've had. I wear around the neck and it's all right. Their people tested it for me and I haven’t pushed that button that I know about. It seems to be working okay.

I had a small fall and I decided to get a Philips Lifeline. I just put the device on and that’s it. When I called Philips Lifeline last time, their reps answered. So, it worked okay. Their reps treated me fine. Philips Lifeline is good.

The Philips Lifeline device is great. It's not out of reach. When I accidentally sat on it one time, the team responded in a very decent amount of time. I’ve also had to call them when it went off and they’ve been very good.

I've had a very good experience with Philips Lifeline. I had fallen so I needed the device and it works very well. When I've tested the button, the team has responded very quickly.

My son decided to get a Philips medical alert device when I fell the second time. I wear the button around my neck even at night time. I fell again and broke my other leg and they came to my rescue. Their guys got down inside here and got me to the hospital. That was a lifesaver. Having the device, I feel safer that I’ve got somebody there. If I fall, they know it immediately and come on the line. One day, I was undressing and I pulled it off with my dress and it hit the floor. They called me immediately and let me know that they thought I had fallen. Also, I like where they call an assistant to come help, too. I’ve got a neighbor that they call and she comes over. I would recommend Philips Lifeline to a friend and I would tell others how good they are.

I had a stroke and I was in the hospital. It seemed like a good idea to get something when I got out of the hospital and Philips LifeLine had good recommendations on it. I have people that are on the call list. If something happens and they’re available, somebody could be there before the ambulance. Also, if I fall over, nobody saw me and I couldn’t get up, I could at least tell them where I was.

I’ve had Philips LifeLine for 10 years now. The first time I accidentally used it, I really didn’t understand what was going on. I kept hearing somebody talking in the background and I didn’t understand what they were saying. My hearing isn’t the best in the world, so when I heard somebody talking, I just thought it was the neighbors outside and went back to sleep. Nobody explained what I was gonna hear when I pushed the button. Philips Lifeline then called my son. He had gotten up and came to check on me. A few weeks ago as I rolled out of bed in the morning, I accidentally tripped it and a lady said, “Your help call is in progress. Please wait. Your help call was in progress. You’ve been connected. Someone will be right with you.” So, it takes usually about 30 seconds for somebody to answer once it gets a connection.

I’ve had several mini strokes and I needed help right away. I had the Philips Lifeline device two weeks ago. Sometimes it gets in the way when I wear it so I adjust it. With my Philips Lifeline, I worry less. If there is an emergency, somebody can get in the house without me having to call anybody. If I just push the button, they can get in the backdoor. However, it’s too expensive and I can’t figure it out because I’ve seen other ones that are a lot cheaper. I thought about changing, but I didn’t know what to do. I have another friend who has a different kind of medical alert device and they call her every once in a while to make sure she’s all right. I’ve never had anybody ever check on me from Philips Lifeline although I thought they would. So, I wondered if my Philips Lifeline was even working.

I have a lot of health issues and I wear my Lifeline all the time. It’s something I think that every senior should have in case something happens to them. I feel more protected and I’m glad I have it.

I live by myself and I’m 87 years old. My family insisted that I get some help. I got the Philips Lifeline device and since then, I've accidentally pressed it once. The team called immediately and I asked why they were calling me. The girl said they got the message that I needed help. I said, “I did that, didn’t I?” I was reaching in the washing machine and since I’m short, that pushed the button. So now, I try hard not to have that thing where I push the button if I lean over too much.

I was getting worse and was expected to be falling down. Both my sons recommended that I get this Philips Lifeline device. Since I've had it, I have had two calls where I needed attention here and the response time was wonderful. They got to me very quickly. I was conscious both times but on the last time, I was on the floor and I couldn’t get up to get to the door so the assistance was really great.

My sister fell and my family decided if she needed a medical alert device, I needed one too so I got a Philips Lifeline. I wear the device around my neck. It will be more comfortable not to have it but it’s something that I need to do, so I use it. A few times, it had gone off when I didn’t mean it to and it was embarrassing. But it’s a good thing to have and I appreciate it and it works fine. The people at Philips are very courteous and they respond very quickly. Sometimes I wish they wouldn’t send a fire truck when I fall but that’s the way it is.

The last time I used the Philips Lifeline button, I called for an ambulance and my friend was here. She left and got back here before the ambulance. I waited half an hour for the ambulance to come here. I was short of breath and my leg had swollen and it was a good thing that I didn’t have a heart attack. It was not that big of an emergency but had it been an emergency, it would’ve been bad because it took too long for the ambulance to get here and they were right around the corner. They were not even 15 minutes from my house. I called 20 after three and they never came until 4 o’clock. That was my only disappointment. However, the people themselves were wonderful people.

When I became handicapped my daughter ordered a Philips Lifeline for me. I've tested it and they responded within 10 seconds, which was great. I liked the quick response and the concern. Philips Lifeline is a wonderful company. Go and get the device.

Philips Lifeline was sort of a precautionary thing and it helped me. The last fall I had was in 2015 and I hit the button, but there was no response at all. However, it turned out that my contact person got contacted and came to my house so it worked. The necklace device was irritating. I had a skin issue and I thought that electronic thing is zapping me. I switched to the watch as I figured it would be more suitable and I might use it.

I had a stroke and decided to get a medical alert device. My caregiver decided on Philips Lifeline and I feel more safe with it.

My grandson was concerned that I’m here by myself a lot and he’s afraid that I’ll fall. I don’t like wearing it but I have to and if I go outside, I put it on. I’ve been always been independent, and I just never liked it. I accidentally set off the device one day but I haven’t had any trouble with Philips.

I collapsed twice during a 24-hour period. One time was late at night or early morning and it took a while to call for help to get up. So, I looked for a medical alert device. I pressed it maybe once or twice a week after I got it. Also there was one time when the cat jumped on me and it stepped right on the device. There was also an instance when it took quite a while for Philips Lifeline to call and ask me if I was all right and if I needed help. Another time, we had to ask for them to send help and to get in. I passed out on the floor and I was stuck in a position and couldn't get up. It took Philips Lifeline five or 10 minutes to send help.

I've been short of breath ever since I took a pill in 2002 and it tore my lungs up. My daughter suggested to get a Philips. She researched them and she thought Philips was the best one for me. She ordered it and I wear it around my neck 24 hours a day. It's handy if I fall and I could get help right away. The only problem I have with it is that it would go off by itself. It has went off by itself twice. The other morning at 4 o’clock, it went off and they thought I had fallen, but I hadn’t. I talked to the operator then, and she kept asking if I fell and I said no and that I was in bed asleep. But overall, I'm satisfied with it.

I kept falling and the last time I fell, I stayed on the floor for 14 and a half hours. That was when I thought about getting a medical alert device and decided to go with Philips Lifeline. I wear it around my neck and I feel great. I don’t feel like it's there. When I pushed the button, the woman who came on said, “Your call is coming,” but it took a couple of minutes too long for somebody to come on the phone. But when the rep had come on, she was so sweet and very kind. She asked me if I'm hurt or bleeding and I said, “No. I just wanna get off of the floor.” And she said, “The fire department is on their way.” Overall, Philips Lifeline works great.

When we looked around and found out about Philips Lifeline, it seemed like the best way to go. With the fall detection, they pick up on it when I'm halfway to the floor. I’ve had it for four years and I haven’t had to push the button because of that feature. It just goes on and detects a fall. At that point, I'm usually just waiting for somebody to come and I don't pay much attention to anything else. I'm also not too far from the police station down here, so they get here really quick.

The Philips Lifeline team do a reset every month. They are also very helpful. If I have questions, I call. I looked into getting a medical alert device as my mother-in-law can't hear. Also, she was having trouble falling. Since I liked what Philips Lifeline had to offer, I went with them. It works the way it is supposed to work. It has gone off a couple times and the police would be here right away. I’ve already recommended Philips to other people.

My family got me the Philips LifeLine after I had several accidents falling. I’ve used it a couple times and their team responded and were very polite. Though last time, what happened was weird. I got a phone call from my daughter and my daughter-in-law saying that they had been called by LifeLine. It said that they should come over here because I had an emergency. I had no idea what that was about because I didn’t have any emergency. And I couldn't imagine that I accidentally pushed the button on this thing because I wear it around my wrist and it is recessed in there. Also, I don’t like that procedure. If they are gonna call my daughter before they call for help for me, I would think that was backwards.

I’ve had the Lifeline for quite some time and I've been very happy with it. Right now I’m a shut-in as I’m confined to my bed. We're starting therapy so I’m wearing it today. A couple of times I’ve fallen, but thank God the Lifeline team has been there for me. I need them and I have used them on occasion. The response time was unbelievable and they waited on the phone with me until the paramedics got here. The reps have been very cooperative, kind and considerate. I'm 100% satisfied and I have recommended it highly to everybody.

I got a medical alert device from Philips because I lived alone and I was getting old. It went off by accident a few times and it took a long time for somebody to get to the phone after I pushed the button. The first time, it took a while for them to come and then it was, "Your medical thing isn't processing." The last time was by accident too, and it took them a long time as well. I hate to think I was waiting for an ambulance all that time, but, it was very comforting knowing that I had it in case I needed it. I did not like to be without it. However, I gave it up because I moved. I'm in a facility where I don't need it.

I have a breathing problem especially at night, so I use my Philips LifeLine. I put it on at night and I wear it during the day. Having it has made me very confident. When I tested the device, the response time and the reps I dealt with were very good. I'm very happy with it.

My mother was alone and she was falling. My niece is a nurse and she decided to use Philips for my mother. Having it has been very helpful. Anytime my mother hits it, they always call. She wears the device 24/7 and she feels good about it. Whether they can reach her or not, they call my number and they always make sure the ambulance is on the way if she needs one.

After researching, we opted to go with Lifeline's Go Safe 2 for our mom. I called to order and Michael quoted me a price of $44.95 per month (like it says on the website). I specifically asked him if there were any other fees or taxes added on. (I asked him this question because I had read online that Lifeline tacks on extra fees.) He told me "No. It is $44.95 a month." Based on his word, I went ahead and placed the order. Well, my mom gets her first bill and there is an additional $6.27 added onto her bill!!

I’m older, I live alone and I am less able to do some things. And since having Philips Lifeline, I know there’s something there if I’m here by myself. I wear my Lifeline around my neck and everything has been fine. Their team follows up nicely and everything went the way it was supposed to.

I was alone in my home and my children wanted me to have the protection of a medical alert device and to know that I could get help. My daughter researched the Philips Lifeline and this was the one that was best for me. The reason why I got Philips was because it's waterproof. I wear it all the time, even in the shower because it’s waterproof. However, even if it's adjustable I can never get it to the right length because it interrupts with any necklace or anything I have on. I can never get it short enough. I've had to use my Philips Lifeline a couple of times when I fell. Philips contacted me to see if I was alright or I had fallen and if I needed help. I had very good interactions with the reps. They asked me questions and I answered. I told them I had fallen and I needed help so they called for help and the firemen came.

My wife has a lot of medical problems. She's got a heart problem, a kidney problem, rheumatism and she's blind. There was this time when she was sleeping in the spare room bed, fell out and whacked her head on the bureau and had a big gash on her head. We were the only two in the house and I had just come back from shopping when that happened. So, I got a Philips Lifeline medical alert pendant for her which was more convenient for me to make sure that she had something in case I wasn't here.

I had what I call a three-day siesta on my kitchen floor, so my family insisted that I get a Philips Lifeline device. I've used it and the team's response was very quick. But before the battery unit went out, the device seemed a little too sensitive. Even if I got myself up, I wasn't expecting the Lifeline to automatically trigger if I fell or stumbled, so it would go off. When the battery went out, Philips sent a new battery but I really don't have anyone to replace it for me. Still, I continue to wear the device around my neck knowing that if I need it, I can push the button.

I live alone although I live close to my family. They're going out a lot for work, so I thought it would be a bit safer for me to get a Philips Lifeline. I feel safer now that I've got it. I have used my button lately for several times and the Philips team has responded right away. I wear the device around my neck and sometimes it feels uncomfortable but it doesn't really bother me. I'm satisfied with my Philips Lifeline.

I make sure that I have my Philips Lifeline device every day. I used it when I fell a lot of times. I like using it and I'm satisfied with it.

I'm elderly and I live alone. Once, I fell and I thought I ought to have a Philips Lifeline medical alert. I've tested the device and the response was almost immediate. I've been satisfied and I'd recommend Philips Lifeline.

I’m really satisfied with Philips Lifeline. I was really sick and was in the hospital for a while and then, I went to a nursing home and stayed until I was able to go home. And when I got home, I had a medical alert device because a nurse put it in. A man told me that I had a Lifeline and so, I’ve had it ever since. I wear my device around my neck and it’s okay. I’m glad I got it. There was another time that I got sick in the night and I called on the Lifeline and an ambulance came out. They responded fast. The guy who came wanted to know if I could get to the door and I told him I couldn't. I was right by the window where my bed was and he asked if I could raise the window. I told him I could. It was really easy to raise and he also told me to undo the screen. I had undone the screen and he came in through the window. He went in and opened the door. He had a nurse with him and she came in, too, and they carried me to the ER. They were really nice people.

I wear my Lifeline device around my neck and it feels fine. One time, I fell and the Lifeline team responded to my call within minutes. Then they alerted my closest neighbors. I’m satisfied and I’m happy with what I’ve got.

I live by myself, I’m 80 and I have health problems, so my son wanted me to have a medical alert device. The Philips Lifeline reps have been very courteous, polite and concerned. When I’m home, I try to keep the device on but sometimes I take it off because it’s very sensitive. I can't bend too low or it goes off or when I put it on and I’m sleeping, it goes off. However, I'm not overly concerned about anything as I know I’ll get a quick response. If if goes off they respond right away and ask me if I'm okay. I just tell them I'm okay. I've already recommended Philips Lifeline to some people. It's something that would be good to have if they live by themselves and have health problems.

I’m a fall risk and I've had my medical alert device from Philips Lifeline for three years. I used the device when I had an emergency and their response time was quick. Also, the team at Philips was friendly and courteous. The only thing is I don’t like the idea that it’s gotta be on the landline phone because when the electricity goes off, it doesn’t work. Still, Philips is worth having.

My Philips device doesn’t work in the garden or when I’m shopping. I would have liked to use it elsewhere. There are others that work anywhere. Nevertheless, the device is very comfortable and I wear it all the time. Although it only works at home it works very well.

I'm 92 and the only problem I have is my balance. So, my daughter got me a Philips Lifeline medical alert device and she continues to pay for it every month. Not only do I feel safer, but my daughter feels safer too. When she has to leave me alone, she feels like I'm looked after. Thank goodness I have it for it keeps me alive.

I've had Philips for six years now and it's been wonderful. I have the medicine machine and the button, and I've been very satisfied. I hear other people that have other ones that are always complaining, but I have no complaints. I'd tell them how great Philips is and how much more efficient mine is compared to some of them. I feel very assured of everything.

I'm 91 years old and my daughter-in-law got me a Philips Lifeline medical alert device. I wear it around my neck but I don't know how to clean the string. My neck and shoulders are really bad and I put cream on them, and so the string has been getting really dirty. Other than that, I've already used the device several times. The first time was a couple of years ago. I was outside working in the garden when I fell. I scrambled all over and I couldn't get up. Nobody else was around then. I pushed the button and an ambulance came in 10 minutes. I've also fallen several times in the house and they came right away once I passed out. It's been wonderful. I'm a lot more careful now than I used to be. Also, whenever the Philips Lifeline's team call me to see if I was all right, they have been very helpful and nice.

If I fall in the house and nobody was here, it’s better that I didn’t have to worry about it, so I got the Philips Lifeline device. I got the necklace and the one in the house and I have used it a few times and it has been good. The Philips Lifeline reps respond very quickly. One day, I had it on by mistake and they arrived at my house quickly. I was so embarrassed because the fire trucks came over to my house.

I've had my Philips Lifeline for about five years now, never had to use it but I’ve hit it several times accidentally. And they always respond real quickly. I keep it close to me most times and have introduced it to other people too. I tell them that I've had the service for years and that they need it too since they live by their selves. Also, I've tried to get my insurance to pay for it because I don’t make that much. My doctor even wrote the insurance people a letter and sent in a prescription for it, that the Philips Lifeline would be helpful for me, but my insurance refused to pay for it. But if I had a phone, I didn’t need one.

I was having problems with my balance and my daughter took care of getting the Philips Lifeline for me. I wear it around my neck and they call if they know that I’m having a problem like if I have fallen. I wish that it would work outside though.

I can't live without my Philips Lifeline. I live by myself and I have it for when I fall, and when I do, I'm usually able to push the button and it doesn't take long for the Lifeline team to respond. I tried using the bracelet but it was always going off, so I chose to wear it around my neck. It's comfortable and it doesn't go off so much.

When my husband died, I realized that I’m alone and I don't have anyone who would check in on me regularly, and I could fall in the middle of the night and lie there for days before anybody finds me. I have been using Philips Lifeline for a few years and since signing up for their service, I feel more secure. It’s a good thing for most older people if they live alone. I wear the alarm around my neck and the string around it is visible in my V-necks which bothers me. But I don't want the watch because I could fall and be lying on it and not be able to reach it.

My daughter got me Philips Lifeline and I wear it all the time. Now, I feel safer when I’m alone. Some time ago, I fell on the porch as I was getting the mail in but then the mailman came by and lifted me while I was trying to talk to them. So I came in and told them I was fine. The customer service was great. The only thing I worry about is they call my kids and my kids never answer their phones. I asked them to send a text instead but they said that they can’t do that. I often wonder how it would work if I fell down and knocked out a little bit or if I had a stroke, then I wouldn’t be able to press the button. Still, I’m 97 and I gotta have one, which is the thing to do. So while I haven’t had much experience with it, it seems fine to me. I’m also pleased with it.

I had a bad fall after I had the open heart surgery so I got a Philips Lifeline. Their reps answered all my questions and they were very nice. Also, there's no problem wearing the device. I don't even know I have it on me.

I wear my Philips Lifeline around my neck and it’s very comfortable. I've tested it and thought their response time was good. I feel safer with it and anyone living alone ought to have one. I always recommend Philips Lifeline. I tell people who have lost their husbands what wonderful devices they are, that it could bring help very soon, no matter if they needed help from the police department or the rescue squad.

I live by myself and I heard about Philips Lifeline through friends. Getting the Philips Lifeline gives a good feeling for security. One time, I was in my backyard and when I bent over, the button went off and then the ambulance came out. I’m very glad that I got the Philips Lifeline and I tell my friends who are getting older that they should get something like this. It’s a nice thing to rely on. If you should fall, you know that someone’s gonna be out there immediately.

My Philips Lifeline is a wonderful safety device. I have a disease that causes me to fall and it was recommended to me by the nursing home where my husband was a patient. Since getting it, I've had excellent interactions with their reps and their response time when it goes off has been very good.

I’m 86 years old and I suffer from lousy balance and vertigo. I wear my Philips Lifeline pendant around my neck and I’ve had it for at least eight years now. The device has gone off on us for one reason or another, but it saved my life. Last November, I fell on my porch and broke my hip. My neighbor had been in to see me before that happened and she wasn’t gone a little more than a half hour when I fell down and heard my hip crack. I pushed my little button on my Lifeline and the paramedics were here. I have a lock box on the door and it took them 10 minutes to get in. I was out on the porch and I could barely hear them but they kept saying, “Help is on the way.” They also notified my son so when I was at the hospital, my family was there. God bless all the people who helped me and the person who responded at Lifeline. I have recommended them and I have told everybody about it. You can’t put a price on safety.

I am a senior and I have had tons of surgery. I have metal in my left leg all the way up to below my knee, where it's been fused together. I've had a knee replacement on the right leg, I have a rod in my back and both of my shoulders have work on them. I have more metal in my body than I do in my car and that's why I have Philips. One time, I could not get off the stool, so I had to crawl into the bedroom on my hands and knees and push the button for them to come and get me up. Their response time was perfect. They called my daughter first and she called and told me that the ambulance was on its way.

I had several incidents that my husband had to call the fire department before, but then he passed away in 2013. I’m a diabetic and I thought my husband is not here anymore and what would happen if I pass out. So that was when I decided I needed a Philips Lifeline because the incidents were the kind of thing where I passed out and I fell. Also, the Philips Lifeline reacts not only when you touch it but also if you fall and that’s why I chose them. I wear it in the house all the time knowing that if I do have a low blood sugar and pass out, it will work. I don’t have to press it that’s why I feel secure in it. But I wish that that my device was the kind that I could drive and I would be away from the facility I live in and be able to use it.

I’m 94 years old and I had open-heart surgery when I was 90. I was by myself and I had fallen a couple of times, and my kids felt I needed a medical alert device. I wear the Lifeline around my neck and it is very comfortable. The only time it’s off of my neck is if I’m going to the doctor or the church. I feel safer and more independent since I got Philips 'cause even if I sit down hard, it would go off and somebody will call right away and check on me. They have been very polite and courteous. I’ve had a good experience and I’m very pleased. I would want everybody to have one and I would recommend them to anybody. Anybody would benefit from ‘em because it’s so quick when we fall and we don’t know it’s happening until we’re down. We're also in a mess if we’re by ourselves and can’t get up.

I got a medical alert device due to my terrible balance and went for the Philips Lifeline. The doctor’s office ordered that for me and whenever the device goes off, the Philips Lifeline team calls my kids and tell them about it. Though I didn't plan on it, I've hit the device a couple of times. During those times I could have been getting undressed and forgotten that the device was hanging on me then it would fall to the floor. Also, while it fits my everyday lifestyle well, I take it off at night because I keep bumping it automatically. Nevertheless, I would recommend it to a friend and I've also tried to get my sister to get one.

I tested the button once after I put it on and they had a quick response time. I wear it around my neck and never take it off other than to scrub it when I take a shower. I sit on a stool, hold the Philips Lifeline in, wash the cord, lay it outside of the tub and put it back on again when I get out. I've had it for four months and I'd recommend it.

The Philips Lifeline device is only good for 500 feet around my house and I really would like to have one of the newer models where I could go shopping and I could take it with me all the time. Also, the manufacturing of the unit is not good. I got one and I had to send it back. The service with the people that answer the phone in case of an emergency though is very good. One night, it has gone off because I laid on it when I was sleeping. I've had Philips Lifeline for quite a few years and they have not kept pace with other companies. Whoever is managing that area of the company has not done a very good job. I've kept mine as it's just easier to keep it than turn it in and find something else.

About seven years ago, I had a heart attack. I’m here on my own in San Antonio, so I figured a medical alert device was a good thing to have until they had gotten a hold of my family who’s out of town. I had gotten my Philips Lifeline through the MedicAlert people and since then, I've been feeling a bit more secure and independent with it. However, I think there was a defect in the device a while back and they sent a replacement button to a lot of people. Also, while it’s a good thing to have, it’s a sensitive button. Still, their team has been very nice when I tell them that I didn’t fall and the button was just flung.

After I had lost my husband four years ago, my brother made me get a Philips Lifeline. I live on my own and I have the occasional fall and I need help getting up. I have fallen and hurt myself before now. Since having the device, I feel secure. However, I do not feel so secure when the batteries go and I have to wait 10 business days to two weeks for the replacement. I get a bit annoyed about that. Particularly the last time, I didn’t receive any notification about the battery going out and it was very annoying.

My mother is 98 and at the time when she got Lifeline, she was here by herself. My preacher’s wife’s mother had the same type of device and they’re the ones that recommended it to us. We were just concerned because I was still working at the time. Also, we were concerned about her falling and not being able to get to the telephone or at nighttime when she was down here by herself. She walks around the house with her walker, so she does pretty well. But she feels more comfortable having the device too.

My mother doesn’t like wearing the device because when it goes off accidentally, she's embarrassed when the people call. It's motion activated and most of the time, it has gone off by accident. Their response time has been usually good and the reps were very professional. I feel good about having Philips Lifeline. It makes me feel more secured. I'm glad my mom has it.

I feel safer with my Philips Lifeline. I wear it around my neck and hardly realize it’s there. I have accidentally pushed it and their response times were all good except one. In one, I had to wait a good long while and felt that I could’ve died while waiting. Evidently, they had a lot of calls. Still, the device is comfortable and I would recommend Philips.

My daughter was afraid that I'd fall down the stairs and she purchased a Philips Lifeline for me. I feel very secure using it. The device has gone off many times and their response time has been wonderful.

I’m 90 years old and I have a bilateral macular degeneration. I walk around in a mist and I have to be extremely careful. This is one of the reasons that the Lifeline is really important and the only way I can leave my home is if somebody goes with me. If I fall, I would need immediate assistance because of my visceral problems. I’ve had Philips Lifeline around my neck for at least five years. At first, the Lifeline didn’t help because it was only in the house and the cord was very ugly and it starts pulling on my skin. Older adults have significant problems because the skin is very sensitive. I used to take the lifeline off until I tripped.

I decided to get a medical alert device for any time that I fall, I’m gonna press the button. I have had my Philips Lifeline for years and their people are wonderful. I have it around my neck and I'm grateful that I have it. If anyone asks about my device, I would tell them to get one.

My daughter wanted me to have Philips Lifeline so I got the device about four years ago. When I test it, the response isn't more than a minute which is good. One time, I had to quickly call an ambulance for my wife and I punched down on the device because it was easier than the phone. I now live alone and I feel safer that I have it, but when I'm working outside, I don't use it because I’m afraid that I’ll drop it and don’t know where I dropped it at.

The hospital suggested Philips Lifeline and we feel better as long as she's using it. Their response time has been good, and we're happy with Philips.

I had a stroke and it led me to getting a medical alert device. And having Philips Lifeline, I have an emergency contact here. Although I try not to use it, it worked when I needed it to. I was mowing the yard and I upset the mower down on the street. I used my Philips Lifeline device and it worked.

I’m in a power chair and if I fall down, I’m gonna be up the creek. So I figured I better get something and I picked Philips Lifeline. If I fell down, then they’re right here. The button hits my stomach a lot though and it keeps going off. I always lay on my stomach and I don’t know how to avoid that. But so far, when the device went off, their response time was pretty quick.

The people from Philips Lifeline have always been nice to me. I feel alright having the device and I haven't had problems with it. I would tell my friends that it's good.

I’ve had Philips Lifeline for at least four years now and I wear it around my neck. Last year, Philips had us get a new button as they wanted it changed out. I have tested the button and their team responded right away. When I spoke to them, they were very good and were right on the ball. They were right there any time we’ve checked.

I was living alone and I decided to get a medical alert system. Someone recommended I get Philips Lifeline and it was the first one I knew about. So, I decided to get their service. I wear the device around my neck and when I tested it, their response time was very good. They were very prompt and I had a great experience with them.

I had an operation and I got a medical alert device for safety reasons. The Philips Lifeline makes me feel safer, like I'm being protected. I sometimes touch it wrong and it goes off, and it makes me so mad. But the reps are always very polite and professional. I’m very well satisfied.

I like the Philips Lifeline. It’s wonderful having it because you never know when you’re going to fall or if you hit something and hurt yourself and you are by yourself, you got something to call on. I got it because I fell and I broke my femur and I was in the nursing home for five months. I can get out of the bed but I still can’t walk without my walker. And then in 2011, I had the same surgery over again. My children and I feel safer by me having something I can push because they call them too. I have used it when I fell and they were quick to respond. I wear it around my neck and it's comfortable. I take it off but they say I don’t have to. When I take a shower, I got it laying on a little table. I would recommend the button to anybody.

I get careless in doing things sometimes, and my medical alert device helps me find somebody if I need somebody to come help me. I wear my Philips Lifeline device all the time even when I take a bath and I'm glad I have it in case I'll be alone. I appreciate it. It makes me feel secure, and that’s what I like about it. When I first got it, I tested it and Philips Lifeline's response time was fine. I slipped and fell backwards the day I got it, and the lady asked if I there was something wrong or if I was hurt. I fell twice, and the Philips team has been kind both times.

Helen has been using the Philips Lifeline for a few months now and it has been okay so far. We decided to get one due to a slip and a fall and it gives me peace of mind on my end. She wears it around her neck and it works. She had used it once and the response time was around 10 minutes. It was really quick.

When I was at a meeting, they had a nurse who was working for Garden City Hospital and they were selling Lifeline through Philips, and so I got one. It’s better having the Philips Lifeline because I live by myself and if I fall, then it’s handy to have that device here. Everybody’s been professional. They always promptly respond if I set off the button, which I do every once in a while just to test. I also have the part where it’s supposed to go off immediately if I fall. That’s why it goes off sometimes by accident. They’re a very good company and I’ve told quite a few people about them.

I live alone and I have to go up and down the stairs. I felt that I needed to have something in case of an accident so I got a medical alert device. My daughter-in-law did some research and decided that Philips Lifeline sounded like something I could use. My interactions with Philips was very satisfactory. They called me back when I accidentally bumped something with the device. Then they said, “Are you okay?” When I explained what happened, they were glad I’m okay and we hang up. I would recommend Philips Lifeline. I have had a pleasant experience with it.

My mother is getting older and we got Philips Lifeline for her in case of a fall. I also had it for my dad and I liked it. However, their response on the phone sometimes is rather lengthy. I pushed the button one time and it took forever for them to answer. I was glad I was not having a heart attack that time. But normally, their response has been very quick.

Getting a medical alert device was a smart thing to do since I live alone and have physical problems. I went for Philips Lifeline and I'm comfortably wearing it around my neck. Philips has been very protective, efficient and their team has responded very quick when I tested my device. Also, the little interaction I’ve had with them was positive.

All the necklaces are way too long because I’m short and I like Philips better than anybody because they sent me information on how to adjust the necklace. They have been great. I trust Philips and I like that they take care of everything. I've used the button and they responded right away. They always answer when I call, and if I need something, they know it before I do. They always check everything to make sure what I get is correct. I’ve been very satisfied with them.

I needed a medical alert device because I have a balance problem and I fell a couple of times. The Philips Lifeline device is great and I like it. It’s very comfortable. The company is great too. I got a discount because of my husband who worked for Philips for many years and I was wondering if it would apply to his sister as well.

My father and mother lived in an apartment building and they just moved in with us in February. They each wear their Philips Lifeline necklaces and it's for when they would need help. They feel very secure with it on and they make sure they have it on every minute of the day. My mother is 96 and she had a recent fall and the caretaker hit the lifeline button so the caretaker did not have to leave her. The response time was very good and the reps were very professional. I removed the 911 to be called because I wanna be called first and they have followed that every time. Every time we would go over the emergency contact list, they would read me my name, my husband's name and they would also read the caretaker's name that no longer lives in Pittsburg. I called customer service, filled out forms and they still had that name listed. Other than that, Philips Lifeline has a good reputation and has lived up to every expectation and people should go with them.

I have my Philips Lifeline on all the time. My son gave it to me since I live alone. I had a stroke when I was 32. Now, I feel safe. When I couldn’t get up on the chair, I called them and somebody came and drove me to the hospital. Philips Lifeline is very good.

My daughter keeps me on the straight and narrow on what I need. We decided that I needed a medical alert device and our hospital recommended Philips. However, I keep setting the damn thing off by accident. I get it caught between my arm and my neck when I sleep and I set it off. When I do, I get a bedroom full of firemen and policemen. Nevertheless, their team has done well. They get the calls to the people that need the calls and it's all worked out pretty decently. I'm very pleased with my Philips' service so far and I intend to continue using it.

I've had Philips Lifeline for about 15 years and it has been a pretty good experience. I wear it around my neck and I've had to use it a couple of times. I just press the button and it would say that they're taking care of the call, and then somebody comes a few minutes later and asks if I've fallen. They were right there when I slipped and fell on black ice. But sometimes they don't respond right away. There had been times when I fell in the bedroom and it took them at least 15 minutes to respond. Philips could do a little better job of getting somebody out.

I had a stroke and my son insisted that I had to have a medical alert device because he lives in Lambertville, Michigan. That's 300 miles from me since I live up here in northern Michigan. I got a Philips Lifeline and for me, if I walk to the mailbox, I know if I fall or tripped and can’t get up, I can push my Lifeline button and within 10 or 15 minutes, I’ll have help. When I tested the device, their response was very quick and they were very concerned. They also check on me once a month to make sure that my Lifeline is in order and receiving and sending. But I haven't had to use it and I’m very glad about that. I wear the button around my neck and at night time, sometimes I get strangled a little bit. But I can move it around to where I’m comfortable. Also, the life button only goes about 600 feet or so many yards. I have a big yard and I ride the lawn mower. If I fall off of it, I can't roll over and get up. So I wish the button went further.

The device hangs around my neck and it doesn’t bother me. I’m not even aware it’s there. I just wish if Philips Lifeline could send me another cord because mine got soiled when I soaked and washed it. But the device works really well. I’m older and live by myself, and the medical alert device gives me a lot of security and confidence. I feel like if I fall or get in trouble, I can punch the button.

My husband has medical issues and he had a stroke, and Philips Lifeline was recommended by his medical people. We’ve had it for many years, and it’s been working fine. It makes us feel much more secure. It has gone off and I've no problem with their response time. Philips has always been right there. Their representatives have always been very professional and kind. Philips always met all of our needs. I would definitely recommend it.

I passed out and fell in the bathroom so I got a medical alert device. I've been using Philips Lifeline for three years now and I don’t really care about wearing it around my neck. My nurse tested it out a week or two ago and their response time was okay. The reps have also called me and they were nice.

I have tested the button every now and then and they answered right away. Their customer service was very polite. I've hit the button on the counter by mistake and they were very nice about it. I wear the device around my neck, and having it made me feel a little more secure. I’m clumsy and I always think that if I fall I’ve got help that is close.

My kids thought that I should have a Philips Lifeline device and I had it originally through Deaconess Home Health. I've had it all this year and recently, they've sent me the new one. One day right after I got it, I was taking off my pajama top and it came out with me and hit the carpet then 911 called shortly afterwards. Philips Lifeline's response time was quick. They called Deaconess who then came on the call right away to see if 911 had called and we told them they had. My granddaughter that moved in here with me answered the phone and she didn't know what was going on. She ran to me and asked if I called 911, but I knew right away what had happened and I told her about it. Philips Lifeline makes me feel more secure if I'm here by myself because I have difficulty getting up by myself if I fall. It works and I would recommend them.

The company is excellent and I would always use them. My mother needs the device because she has health concerns. I researched the other companies and I felt that this company was the best. Even if we accidentally hit the button, someone comes on the phone immediately to see if there's a problem. And then, I recently got my sister one and we've had to call Lifeline on two occasions and they sent out someone immediately. She has the mobile help, and someone was sent out immediately from 911. And when they couldn't get us, they followed up at the emergency hospital, so we're very pleased with that. Philips Lifeline should be used by all Americans who do not have support help at home because you get what you need and you feel secure with it.

My kids got me a Philips Lifeline device and I have been using their service for almost a year now. I was having some medical problems and I have a son who lives close by so I could always be calling him but they thought I should have something. I wear the device all the time around my neck just because my kids insist. But, Philips Lifeline is good. I accidentally pushed the other button on the phone the other day and somebody came on immediately and asked me if I was okay. The only time that it wasn't okay was sometime after Christmas, it took a long time for somebody to come and check on me. It was on a Monday morning when the doorbell rang and two policemen were out the door asking me if I was okay. I told them I was and they asked if they could come in and check my phone. They checked it and it was okay.

We had gotten the Philips Lifeline for my mom's security and we've had it for six years now. The Philips Lifeline team responds rather quickly when we test the button. And whoever comes on is very helpful and concerned, which are the main objectives. My mom wears the device around her neck and I feel very safe with her having it. I recommend Philips Lifeline.

Sometimes I fell down so I decided to get a medical alert device. I've been using Philips Lifeline's device for a year now and it has worked in the few times that I've used it. I wear it around my neck, although sometimes it gets in the way. The reps have been helpful when I spoke with them and they were not rude. When I had to use my alert device in an emergency, the Fire Department was called and they came out and got me up off the ground. It was an automatic call when I fell down and it took them five minutes to get here. But now I have help here at home so I'm okay.

Our daughter got us a Philips Lifeline and we have it for less than a year. But we never used it until my husband, Ira, came home from the hospital. He became very ill this December right around Christmas time and ended up in the hospital for two months in heart surgery and rehab. He's home and doing better now. He likes the Lifeline and for me, it's good to have so I could go outside and leave him alone at home. If I go to the store and he's in his chair, he has it on his chest and I prefer for him not to get up in his walker, so I told him to use that. It makes me feel good knowing that we have that service and in case something happens, I'm not gonna feel guilty that we haven't done everything we could.

I didn’t want the Philips Lifeline device in the beginning, but my daughter said that I had to have it. She had gotten it for me when I was living in the house because I had to get down in the basement to do my wash. She said that if I fall, nobody would know that I was down there, so she decided that’s what I got to have. She was the one that put that in for me and I’m glad I have it because you’ll never know. I’m satisfied with what I have and I feel safe. I wear the device around my neck. Sometimes when I’m cleaning or something, I’m afraid I might hit something and it might go off so I put it in my bra. If I have to use it, I know where it is and if I’m done cleaning, I take it out and just let it hang here.

We got my mother a medical alert device for her safety. And when we tested the button, the Philips Lifeline team's response time was less than a minute. They're very professional, pleasant and calm. My mom was a neck girl and wearing the Philips Lifeline device became a part of her routine. I would also ask her to wear it in the shower and it was no big deal. However, the device was more valuable to us in the earlier days than it is now because we were able to take her out in the yard and do some work. And we would leave mom in the house or go run for some short errands, but we’re not able to leave her now. There’s a caregiver with her all the time but it’s almost to the point where I ask some of the caregivers to put the device around their neck in case there is an emergency with them and my mom is not able to call on their behalf. So the Lifeline is still getting used. Philips fulfilled their obligations.

I asked my daughter to sign up with Philips Lifeline after it was recommended to me by a nurse from the healthcare company that my doctor signed me to. The device has worked very well and it fits my lifestyle very, very easily. Their team is very polite and courteous too.

I needed a medical alert device and got Philips. I tested it one time and it was alright. I'm satisfied with it and my wife is not scared to leave me alone.

I fell down a few years ago and I have 24-hour nursing care right now. I got the Philips Lifeline button after a neighbor recommended. I've hit the button accidentally a couple of times and I got help instantly. I'm very happy with how quickly I got help. So, everything is going great.

I saw so many of my friends falling and I decided that it was time for me to get a medical alert device. A couple of my friends have Philips Lifeline and although the other alert service provider was cheaper, when I had called them I had to wait and I wanted something right then, so I went with Philips. On the very first day that I had my alert device put in, I had my niece and nephew here. I went into the bathroom and I was gonna change my clothes, and the device fell to the floor. Immediately the phone rang and it was the Philips team wanting to know if I was all right. My niece and nephew said they really came on time.

I have a necklace help button that I wear from Philips Lifeline. I was alone and I needed some kind of a device that would notify the police or the fire department if I passed out or if I fall. One time it happened and I got an excellent response from their team. I had an ambulance out here within five minutes. Moreover, they called to make sure that I had been taken care of. They also called me two days later to make sure I was okay. Overall, I would recommend it highly to anybody over the age of 65 who is starting to get dizzy.

I have Parkinson’s disease and I have reached a point where I fall. I got a medical alert device and the one I’m wearing is the second one with Philips Lifeline. Having the device, I feel at ease. It doesn't bother me when I'm wearing it. The only thing is the cord gets dirty and wet when I take a shower. But Philips Lifeline is pretty responsive. I dropped the button one time and they called immediately to see if I was all right. There was also a time when I fell down and couldn’t get up, I was able to tell them that I needed help and they contacted the security people here at Atlantic Shores. The response time was 10 minutes at most.

I live alone and I thought a medical alert device would be a good thing to have. I've had my Philips Lifeline device for three years and my experience has been okay. I have my device on and I feel that if I need help, I'll have it. I always wear it even at night. And I don't wear it in the shower though, but I keep it close. Two years ago, I used it when I broke my leg and while I don't know how long it was before I received some help, somebody said that it was longer than I had hoped. But I'm all put back together. The only thing is my device is restricted to the house and doesn't go with me when I leave the house. But other than that, I'm satisfied with it.

I feel safer having the Philips Lifeline. I don't wanna fall and not get up. I needed the medical alert device since I don’t feel well, I fell a couple of times and my daughter insisted that I have something like that to help me out. And I've had a very good experience with the reps from Philips. When my device went off, I was told to dial and then to hang up, and they fixed it. So, I advise people to go and have this device too.

Philips Lifeline makes me feel safer. The device is tucked inside my bra and it feels good to wear it.

My mom had bad flu a couple of years ago. She had about four or five instances that she was getting out of bed and lost her balance. She was weak and we were concerned about that. Luckily when she fell, she didn't get injured but she couldn't pick herself up. We thought of an alternative when I'm not close by to come and help her so we did get a Philips Lifeline. She's been pretty well and strengthened up a lot but she did have an episode before the holidays. Once or twice that we had to do the Lifeline where she had to push the button and everything worked great. The rescue was able to come and help her. I was out of town so it definitely served its purpose. Everything has been great even with the setup. We all have peace of mind knowing that she has that. She feels confident that she knows she can get help. I'm very happy with them.

My kids got me a Philips Lifeline medical alert device because I live alone. I call it a life preserver and I keep it around my neck. I wear it to bed, I take a shower with it, and I take it with me when I go around my house and outside. However, when I go further out, like to the Senior Citizens' Center, I take it off because it doesn't get far. But size and weight-wise, the device is perfect. Sometimes when I go out, I leave it on because I forget I got it on. I also feel very safe with it. I feel like somebody is in the house and I don't feel alone. I'm satisfied with my experience.

I've been having very good luck with my Philips Lifeline device. I'm in my 90s and my husband passed away nine years ago and I got it not too long after he was gone, and it's been working fine. I wear it around my neck and it's comfortable. The only thing is once in a while, I hit the button putting my device in my bra. It was embarrassing but they were on there immediately and I was so happy about that. And just this week, I accidentally hit it and it came on immediately. I was in the bathroom and it took me a bit to get to the phone. I had service so quickly and got it fixed and I appreciated that so much. My device just works around the house and in my yard, and it wouldn't go any farther but my kids feel very happy that I have it because it gives them a relief to know that I have something going right here. I am also very happy with Philips Lifeline and I hope that anyone else would be.

My mom lives alone and she wobbles on her feet. When I went to get a medical alert service for her, we called the wrong place and she had a horrible service. We cancelled them and then I found my dad's little paperwork with Philips Lifeline and I called in and got this service now. We're very happy with it. Philips Lifeline's customer service is 100% better than the one we had. The reps were courteous, they gave clear directions, and they seemed very caring about their clientele. Technical support is always available, too. Also, the device is much easier to use. The only problem is the name because it doesn't seem to stand out.

My children wanted me to have a medical alert device because I have no one else with me. I got a unit from Philips Lifeline and I carry it on my walker tray. However, it's a pain in the neck when I have to remember where it is or whether to take it with me or not because it isn't allowed to go with me out of the house.

I have a balance problem and I've had my Philips Lifeline device for three years now. I use it occasionally at night when I get up, but I had to use the button when I fell once and I couldn't get up. I wasn't badly hurt but there was nobody here but me, so I had to use it and the team at Philips responded very well. Also, other times when I've tested it, they've been very pleasant.

Our family makes sure that we are comfortable with my dad living at home and having Philips Lifeline is more of a comfort thing for the family. And even though we have babysitters and people are here all the time with him, it’s always good to have another backup system. If he has an issue, he's got a way of pushing a button and if he falls, then he has the capability of giving me a call and letting me know there’s an issue. We’ve used the medical alert device many times and the experience has been good except when the batteries go dead. When I have some issues where something has happened and I had to call them, all my questions have been answered.

Philips Lifeline made me feel a little bit safer. I’ve lived down here by myself. There are campers around once in a while and I have people that check on me, but if I fall, I have that button to push. But I cannot stand anything around my neck and I do not wear the medical alert device. I’m in and out of the water, washing my hands, so it’s not gonna work with me. If I’m in the kitchen, I have it on the counter. If I go in the living room to watch TV, I put it on the coffee table. Then if I go in the shower, I put it there. And at night, I put it on the bed stand.

I have physical problems and my Philips Lifeline button is there when I need it. It's easy to use and convenient too. However, their customer service has deteriorated over the last few years. There was a time when I had a problem with the button in which the fall activated wasn't working and it took quite a while to get a replacement.

We got the Philips Lifeline medical alert device for my mother-in-law because of her age. It was more to give us a sense of security that help would come for her. One time, she bent over and the alarm went off, and our cousin who's local was alerted. As far as the comfort and ease of wearing the device, it has been okay.

Joan previously had no caretaker and she was alone here in the house, and she fell down. She has Philips Lifeline now in case of emergencies and I'm satisfied with it. One time when I was here, she accidentally touched the button and then somebody answered. The response was very quick and the reps were courteous and kind.

My mother has Parkinson's and is a little unsteady on her feet that she started having some more frequent falls. I then researched several medical alert devices and Philips Lifeline seemed to be the best priced medical alert device and has the best services. At the time that I purchased it, she was at home alone a lot. It gave me more peace of mind knowing that if she fell, she had help if she needed it. It was easy to set up when we first got on service, and anytime I call with any questions, everybody at Philips is really helpful. Also, I got the fall protection in it, which is an added service, so that if she falls, it automatically goes off and it makes the Philips team call in. And if she doesn’t answer, then they'd know that they need to send somebody out so I like having that service.

I looked into a medical alert device because of the extended range. It takes you outside and you just don’t have to be inside the house. I've had my Philips Lifeline for a couple of months now. I wear it around my neck and it's comfortable and I feel safer. I pressed it one time in church by mistake and it went off. It kind of zagged a little and the reps were fine when they answered.

Our daughter ordered Philips Lifeline for my husband and me. We had an illness, so she thought we ought to have that. We have had it for about nine months already. Testing the device in the past, their response came in after a couple of minutes. It is around my neck and then I just stick it in the top of my bra over to one side. My husband, on the other hand, hangs his on the cabinet door, and that is where it has been. He needs to take it with him, but he will not wear it around his neck. The wristband may be a better option for him.

I’ve had Philips Lifeline for a long time and I’m getting along with it fine. I’ve gotten a new one a couple of times when they said that the one I have is outdated and that I should have a new one. However, I don’t like the cord that the newest device hangs on as much as I did with the previous one. It irritates me when I wear it for a long time. I still have the boxes they came in so if something goes bad, I’d put it in there and send it in, and they'd send me a new one. With this device, I can reach the people that I want to. I have a couple of daughters in town and a son, and I can get ahold of them quite easily. I’m satisfied with it.

We've fallen before while going around and the kids were worried about us. They wanted us to get a Lifeline so that way, we could get through to somebody if we fell or had a medical problem. We chose Philips with the kids, checked it out, and decided that it was a good medical alert device. Since getting it, it has made us feel safer and given us more freedom in the house. We have not been so afraid of not having anybody around. We wear the button all the time around the house and outside it. It's comfortable and cloth-covered. There were times when we set it off by accident and Philips' team was right there. Overall, we're happy with the device and the service and it's nice to feel that we can depend on Philips. They have always responded.

I had fallen and I didn’t break any bones, but I was so bruised up and sore, and I had to stay in rehab for about 20 days. When I was there, they had some literature and they gave them the information about Philips to my nephew and his wife. I live by myself so we decided that I needed a Lifeline. I’ve had it pretty good while now, so I’ve gotten used to it and I like it fine. I really feel safer than I did without it. As long as the lights stay on on the machine and I know it’s in working order, I just wear it and hardly ever think about it. I accidentally set it off one time, but they come on right quick and they wanted to know if I needed help. I would recommend it to anyone that needed to wear one. I’m very pleased with it.

I had fallen and my daughter said she was gonna get me a medical alert device. She brought me this Philips Lifeline device and I live alone so it helps. I fell here in the house one time when all my family was out of town and I used the device. I pushed the button and the ambulance and two guys were out here in no time. I wear the button around my neck and I like it but it bothers me that I bump it too much and Philips Lifeline would call in. But I got used to it.

I like my Philips Lifeline device. I've had it for a long time now and it’s easy to wear, and I'm very satisfied with it.

I wear the device on my neck but once in a while, the button is tested whenever a 4-year-old or a 5-year-old comes here and sees the medical alert device and enjoys setting it off. Sometimes when I'm on the bed, I set it off as well and I don’t like that very well. But the Philips Lifeline team does a pretty good job in their response. And my interactions with them have been all right.

I'm 90 years old and I used a different medical alert device before but my daughter decided that I needed to change. She got Philips Lifeline and started paying for it. With the medical alert device, I know I'm being looked after. I fell once and the machine came on and it kept talking for about an hour. The response was quite quick. They called my son and he came up. We thought he could disconnect it and it would quit. He went through quite a bit of talking before he found out that there was a little haywire somewhere along the way. They sent another part for him to put on, and he did which got the problem fixed.

I live alone and have medical problems. I fell down a few times, so I thought of getting some kind of help and Philips Lifeline seemed like the best thing to do. A couple of times, I have talked to the reps on the phone and I was impressed. They were very polite and when I pressed the button to be sure it's working okay, they were very nice. It's really good especially that I'm nervous about what's happening to me. I've used the call button once and the ambulance came right away. The button makes me feel more content and I'm not afraid to be by myself anymore. Plus, it fits in. I have the wrist thing and it doesn't bother. I forget that I have it which is good.

When my wife passed away, I was gonna be by myself. And I decided it was a good idea to get Philips Lifeline. I feel better since I've had Philips and my device is very comfortable. Overall, it’s been very satisfying.

I live alone and I'm up in years. I had the Philips Lifeline service before and then I was in the hospital in 2017 so my daughter-in-law canceled it. But when I got home, she re-took the device out. I got it right now and I wear it on my neck. I can push the button and get some help. The device went off when I was opening it up and I evidently pushed the side of it. And the response that I got from Lifeline was fine.

Philips Lifeline has been doing fine. I got my Philips device as a safety measure, and I’m satisfied.

My sister and my niece talked me into getting a medical alert device. They didn’t want me to be alone because they’re in Long Island, New York and I’m here in Pennsylvania. And after I had the other one that you could just do in the house, they wanted me to have the one that I wear around my neck. My Philips Lifeline device is good to have because I'll never know what's gonna happen.

I feel safer having Philips Lifeline as I live alone and I’m getting older. Their team called me a few times because something was wrong. I also called them and they’ve always responded right away. Overall, I’m satisfied with my experience with Philips Lifeline.

I'm pushing up there into the 90's and getting a medical alert device was one of my children's idea. That's how young people are when parents get old, and I had no reason to complain. Although I didn't have high expectations, I did have a feeling of security knowing that it's there if and when I should fall off the roof. That fact of security and the confidence means so much to me. If I did not have it, I would wonder what would happen if I fell off the roof. My children always ask me what I need. But I have seen instances where that situation existed. There would be a time when they aren't there and you really need them. I feel comfortable that if and when, things would go well. I know that help would be immediate and that's the feeling that I'm so proud to have.

I used Lifeline for a few months. I've fallen a few times and on April 28 I had a mini stroke. My insurance covers the cost of the Lifeline system so I thought that I would give it a try. The system was very easy to set up. My family was glad I had gotten it. One night I must've set off the alarm and they called me to make sure that I was alright. Then a month ago Lifeline sent an ambulance. My pendant never went off and I was in the shower so I couldn't hear them when they called. Now I'm being charged $400.00 for it. Last week the pendant went off again, I couldn't hear it because I was in the living room and the system is in my bedroom. Thankfully a gentleman called me due to the fall detection. I thanked him and I suggested that Philips get a pendant with a speaker in it. He said they had one.

If anybody should need a medical alert device, Get Philips Lifeline. I was passing out and so my daughter decided to get me a device. While she doesn't live with me, my son does. I fit my button and I got it around my neck. I can get help if I need it. The button is working, and it will let me know when it is going off the hook. I can put it on the hook and push the button and someone from the Lifeline team would say thank you.

Day-to-day life gets worse 'cause old age settles in and I also have neuropathy. I can't get around as good. I have to use a walker and be careful. I live alone and I can fall anytime. But I go out with my daughters and I try to walk a lot and do my exercises. I'm doing okay for my age. I also got a medical alert device and Philips Lifeline is a very nice company to deal with. They've replaced my batteries a few times. One time, they even called me and let me know that the fall button wasn't working but they got a new one. They told me when I'd get it and I did. They've been very thorough and nice. I've also hit the button twice when I was taking it off and doing different things. I had a few calls in and all of the reps were very good and quick. I've enjoyed it and I've been very satisfied with Philips Lifeline.

My husband falls that was why we got the Philips Lifeline and he said to me, “If I have to get it, you better get it too.” I wasn’t gonna argue because I was afraid he wouldn’t get it. I’m a human being too and I can also fall so I’m fine with it. We’ve had a number of incidents with my husband. Lifeline called EMS and they had come. A couple of times they took him to the hospital or they just lifted him up off the floor. It was well done and I have no complaints. However, at first, we had trouble finding a place to plug the device in and we have that main thing in the living room. I wasn’t totally satisfied with that because I kinda felt that they were sort of leaving me to drift in the sea. The guy that came did it all very fast and he was out the door too fast. I said, “Will it work in the back?” He said, “Yeah.” But I’m still not sure if it covers me when I’m down in the back room or the back bathroom. Other than that I would recommend Lifeline.

My two daughters decided that I needed a Lifeline following the heart surgery that I had and it makes me feel like I'm a little bit safer than what I would have been without it since I'd have somebody to come here if I can't get up. My Lifeline is on a string, hanging around my neck and hangs down the front of me, just in case I need it. Although if I go into town or outside my immediate area, I had no use carrying it because it doesn't work. As long as I'm around the house, or a couple of hundred feet to the house, it'll work all right. My only problem with it is that it has gone off a couple of times by itself. It didn't last long. And then all of a sudden I got a call from the hospital, and a guy asked if I need help so I said, "No." Otherwise, we're satisfied with it. So I'd recommend it. People that need it should get it.

I fell in the beginning and since I’m older and I’m alone, it seemed like a good idea to have a medical alert device in case I fall. Someone in the family saw an ad for Philips LifeLine and mentioned it to me. I have been using the device for two years now. It's on a string and I wear it around my neck. I have used it twice when I fell and accessed it for help. The people came and it works fine if anything happens. Overall, I find Philips to be very dependable and I would recommend it.

I live by myself and I fall a lot. I fear that if I fall, I need help somewhere. I've been using my Philips Lifeline for about two years now and wear my button around my neck. I've only had to use it once and they called me before I even hit the floor. I feel good about their responsiveness and I appreciate them for being around when I need them.

I’ve had the Philips Lifeline for several years. I have it on my neck and the people at Philips call me every now and then asking if I called them up and I would say I didn't. Their reps were fine and friendly.

Wearing my Philips Lifeline device feels okay and all I do is hang it around my neck and it doesn’t get in my way any more than jewelry does. The Philips Lifeline is one's insurance against a fall.

I’m very satisfied with my Philips Lifeline. I need an alert device given that I’m 90 years old, and in the last two years I’ve had a heart attack, a broken hip and a broken pelvis. I wear it on my neck and I feel safer having it. Here alone, if I’d fall, I have my cell phone but then if I’d hit my head and getting off that, it would go through on my Lifeline. And a month ago, as I was sitting on the edge of the bed, dressing, I had dropped the Lifeline on the carpet and I didn’t know that I had. The Philips Lifeline people called to see if I was alright and they were very nice.

I like Philips Lifeline very well. I wear my device around my neck and it works well. I feel very comfortable with Philips Lifeline. Their response time is good, and I’d recommend them.

My mother is old and she's living by herself. And the biggest thing with getting a Philips Lifeline is that it added some peace of mind for her children. That we know that if she is alone, she can have access for help if she falls. The customer service reps have been helpful to us 'cause she has moved a couple of times. And each time she moved, we had to set up the equipment at her new residence. They have always walked us through and checked on it. They have been very supportive even when we do test every once in a while to see that she can hear them or they can hear her.

I am very independent and I live by myself, but I have some problems with being handicapped. I need to walk with a walker and that was after an accident that I had. So having a medical alert device was something new for me and I need it to be more secure at home. Also, as time passes and I've grown older, I've shown more signs that I needed something like Lifeline. So far, I wear it all the time and my doctor always checks on me and tells me to show him that I'm wearing the call button.

I have orthostatic hypertension so if get up too fast, I'll pass out. I saw Philips Lifeline on TV and I went ahead and tried it for myself. If I fall, they'll come right away and ask no questions. I've slept with my device on and it didn't go off. However, once, I was straightening up my nightstand and the device went off automatically. It scared me to death. I got a call and they told me that service is on the way but I told them that I pressed the wrong button. So they sent me a new necklace to wear around my neck and in the meantime, I have to send the old one back. The lady came out but I think I got the old one mixed with the new one, so I’m gonna have to call them and tell them that I have to test it to see if I kept the right one.

My experience with Philips Lifeline has been perfect. And although I had no need of it, somebody else thought I did. I don’t find it comfortable to wear, but I wear it every day. I've tested it and Philips Lifeline's response time was fine.

I’ve had a couple of falls and I’ve been in the hospital. My kids insist that I wear the Philips Lifeline device, which is fine. I wear it around my neck, but not at night. You roll over on it and then it sets off the alarm. The reps I have spoken to were good but Philips Lifeline is very expensive. I sometimes wonder if I’d check around and find something that’s not quite so expensive. Still, I would tell others to check Philips Lifeline out.