Lifeline Reviews

I was by myself a lot of times, so my daughter decided to buy me the Philips LifeLine. It’s very convenient and nice and I feel very safe with it. And when I would talk to the people there, they were very good. The device is great and I enjoy it and I’m very satisfied.

I don't ever take off my Philips Lifeline button. If ever my son doesn't hear, I know that I have this to call. There was one time that I fell and they called me. My son was here and he answered the phone. They wanted to know what happen and he said everything was fine. And when I call them or when I have to check to make sure it's working, everything is fine. They answered promptly although they took a little longer to get the ambulance.

My wife and I are retired. And one of us is at home alone sometimes and we know of people who have had difficulty with that. We got Philips Lifeline and my wife has never had an episode in which she had to press it. She has pressed it a couple of times but sort of accidentally. She does not wear it very often but some of the times of which, I know it has a cord around her neck. We don't think about it much and its storage place is on a little side service door on a grandfather's clock so, it's seen all the time as we passed by. Once in a while I think, ”Why have we spent hundreds of dollars on it and not needed it?” And then, I think further and say, "Well, that's insurance."

I had knee surgery and was at home for about a week and I fell. I had my phone with me but I couldn’t get a hold of any of my family, and that made the big decision for me to get Philips Lifeline. It makes me know that I don't have to hunt for somebody to get help. All I have to do is press my button and they'd be there. In August of last year though, I had to call Lifeline and tell them that the red light was flashing on my base, which I had assumed that I was in need of a new button. I was told that the buttons were on back order and I didn’t understand that. How could a company that's in business to help save people's lives have back order on buttons? It was eventually got taken care of.

I had accidents and I was spending a great deal of time alone. Philips Lifeline was the only medical alert service that is involved here locally so I used them and there's a little more security since. It has come handy in a couple of falls. Also, their team has been good. They seemed to be reliable people and they have done their job.

I need a medical alert device for general purposes. There's no one here and there's not that many available to run and help me. Also our phone service is terrible. A tech from Philips Lifeline from way back when it was first installed thought he knew more than the lady I was waiting on to get back with me to get me set up. He didn't know what was needed to be done but he found out quickly. But, we didn't finish. He didn't know as much as he thought he did and we didn't go much further than that. Somebody else finished the job. I've used Philips Lifeline about twice and it worked fine.

I’m 95 years old and I walk with a cane although in the house, I use my walker. My kids decided that I needed a medical alert device. I wear my Philips Lifeline around my neck and I stick it down inside the middle of my bra. It’s not uncomfortable at all. It’s great to know that if I push this button, I get the team right away. I have used it a couple of times quite a while ago and they answered. Right away, they said someone would be with me right away and then it was less than a minute before somebody was there. Then they called my daughter and my son who live here in town.

Isaac is 98 years old and living alone, so he needed a medical alert device. He has been using Philips Lifeline, although he hasn’t needed to use the alert device yet for any emergencies. It was through word of mouth that his family chose the Philips Lifeline device for him. Since he used it, there has been added comfort in knowing that it’s there and it has given a bigger sense of security. He wears the help button under his shirt. We take it off to do showering for him, then he puts it right back on. He does not wear it in bed, but it’s right by it.

I’ve had a good experience with Philips Lifeline. They’ve been right on the spot. My tribe, the Little River Band of Ottawa Indians had heard about Philips Lifeline and they went ahead and got seven units from this company. I was one of the recipients of that unit and I've had it for a few years now. However, I don't wear the device all the time because it’s only good within 50 feet to the house. I also can’t wear it out and about.

I sometimes pass out when I feel that I'm getting too much sun. I had another medical alert device but I got Philips Lifeline which I like. You can take this mobile one with you and if something happens, you just press the button. I've used it when I lived in an apartment building and their reps were quick to respond. Philips Lifeline is good to have and I feel safer having it.

I've taken a couple of falls. A friend of mine then got the Philips Lifeline device for me and I have had it for two or three years now. I feel more secure with it because I live alone and I know that if anything happens, I can get help. The device is handy to have and it doesn't get in the way. I wear it around my neck and I wear it to bed. Once, I fell and the emergency button went off. And in 10 or 15 minutes, the ambulance was here. Also, the Philips Lifeline team has been very polite and helpful. Philips Lifeline has been a good thing for me.

I live in a home by myself so I needed a medical alert device. I have owned one of those buttons you wear in your neck before. Then my son set me up with Philips Lifeline. Their customer service representative was very courteous. I would not hesitate to recommend Philips Lifeline to a friend. It's been satisfactory and it works.

My husband, Bill, who has Parkinson's has had the Philips Lifeline for a long time now. He walks unsteadily and falls occasionally. He's a fall risk so we got a Philips Lifeline and it has worked out well for us. It goes off automatically when he falls. Philips Lifeline is very reliable and I have recommended it to friends.

I'm 86 and the kids thought I should have Philips Lifeline. I feel good with the device and I'm satisfied with it. However, I hate to keep it on when I take a shower but that's one of the main reasons I've got it and it's not gonna do me any good if I don't have it on.

The Philips Lifeline is a pain in the ass. Every time I lie down in bed, this stupid thing goes off. The response time is fine, but the device only works at home and there are other devices now that work wherever you are.

My problem is my back and I can’t walk very far. I’m an outside person and the girls got me a telephone. Lifeline only gets about 100 feet from the main thing on the wall. I can be outside the house and push the alarm downtown, but they can’t hear me and I can’t hear them, but it can be set off 100 feet from where I got the station and I have a phone that I carry on my pocket in case I’m outside. In the past, if I need help, I use the telephone. But if I’m out here in the backyard within 100 feet, I just push the button and somebody will come. Also, I've spoken with their reps every time I check every month with them to see if it's operational.

I have a balance problem and I have a pacemaker. With Philips Lifeline around my neck, even though I live alone I’m not worried about falling because I know somebody is gonna be on the other end there. I've had a very good experience with them and they have responded great when I fell and hit my head. I was unconscious for a bit but they took care of it. I’ve recommended it to a lot of people in my senior group. When I first got mine, I got extra brochures and I gave them out because I thought this is something in our age group that we need to look after.

I got a medical alert device to get a medical advice. The rep said it would work, but when I would fall, it didn’t come on, so I would get up. One time, I almost fell in the fire. I was burning leaves outside and I bent over to pick up my tarp, and I rolled over, barely missed falling in that fire. Another time when I fell, I was up on a hill of dirt and I got off balance. I fell flat on my stomach and my head missed the steel pole about three inches, and my arm hit the lawnmower and peeled a big place off of it. I really am proud of that thing. It worked fine and it had done everything they said it would do except the truth.

I needed a medical alert device and I had a social worker with me that helped me get a Philips Lifeline. The device is attached to my landline and I feel safe with it. I've used it and their reps responded right away. I would recommend Philips Lifeline.

I used Philips Lifeline one time when I fell and they have a quick response time. I do good with it. I remember to put it on after I shower. The response was also good the one time when I accidentally hit it. I just kicked it out of the wall one time and they called right away just to make sure I was okay.

One night, the Philips Lifeline went off and I was in the bedroom. I tried to get it to quit but I wound up getting wound up in the sheet and broke some toes. It doesn’t usually go off like that and that was the only time it ever did that. This thing going around my neck goes off if I need help wherever I am. It’s nice to have it where you don’t have to worry. And if you fall, then it’s there and it’ll let you know. I fell once in the garage and it went off. It called the ambulance and I had to go to the hospital. The Philips Lifeline works and I’ve had good experience with it. I will recommend it.

I had another medical alert device, but Philips Lifeline had more features that I like, like the console. Also, I have two other cordless phones on a charger, one in by my bed and one in the living room so I'm all set. I’m very satisfied with Philips Lifeline. One time I called them about something and I talked to somebody at the company. The Lifeline wasn't working just right and the rep said, "Push the button and see if it works." I thought that he would cancel it just the same and nobody would come. I pushed the button--I live in a tight-set, all-in-one neighborhood community under the jurisdiction of one office--and soon everybody came in, including the manager, the neighbor and the sheriff.

I’m on dialysis and I have a heart condition. My grown children wanted me to have something so I got Lifeline. I have fallen a couple times and I don’t fall often, but I have the fall alert and that worked just about a month ago. I was coming home from dialysis and I came up the ramp and I used a walker. When I opened the door to go in the house, the back legs on the walker got stuck on the metal door sill and tripped me and the walker flew out from under me and I fell very hard. Then my cell phone fell out of my purse, so I couldn’t call. I did not push the button and I didn’t think about that. I was just lying there, thinking what I’m gonna do. Then an ambulance came down the street and came to my rescue.

I haven’t been using my Philips Lifeline device because I haven’t had any need to and somebody has always been here to help me. Nonetheless, I'd recommend Philips Lifeline.

I have fallen quite a few times and Philips Lifeline came very quickly. I’m well pleased with it and I would not try to live alone if I didn’t have it. I wear it all the time such as in the shower and in bed. If I am doing work or if I'm going out, I just keep it on because I'm afraid that when I come back, I would forget to put it back on. I would recommend to anybody that doesn't have somebody with them all the time to get one.

I fell two years ago. Now, I'm on a walker and I use my Philips Lifeline device at night. One time I must have been getting dressed and I accidentally pressed the device and the reps were very courteous. Everything is fine and I'm satisfied.

I have had Philips Lifeline for several years and I purchased it because I lived alone at that time. I'm very satisfied with Philips Lifeline. The response time of the device is perfect and my interactions with their representatives have been very good. I wear it around my neck and it’s been fine. I tell all my friends here that they should get one.

My daughter got the Philips Lifeline for me and she pays for it. I wash my hair and I always wash the cord on that. The adjusters on the cord don’t slide easily and I don't know if there's anything I can put on that cord to make the adjusters slide. But I'm satisfied and I feel more secure with it.

I have a neurological disease, so I have no balance at all. I'm handicapped, and my experience with Philips Lifeline has been terrible lately. When I took it out in 2008, it was absolutely wonderful until about 2016. And then, everything fell apart. When I fell in 2016, I could hear every word through the device, and then when I fell a couple of times after that, I could just hear part of the voice that comes on. I even had my helper here that day and she had to go in the other room, but we still couldn't pick it up. I called about it and they said something about different speakers they could install.

I had a couple of falls and I used my Philips Lifeline last week. But I thought I heard the reset button before I even knew that I had fallen. They came back real fast and helped me. They made sure that I was well and they put me back to bed then away they went. I'd tell my friends that they also need to have the thing I have to wear on my neck.

My husband died, so I’m here alone. And I’m 88 years old, so I decided to get a Philips Lifeline. Even if I was 20, I would would’ve done the same thing. When anybody’s alone, they need that help. My Philips Lifeline gives me security. Once I fell and broke my arm and the device worked perfectly. It went off then I answered and told them that I was okay. I had people here working on the house, so they were here to help me.

I live alone and saw Philips Lifeline advertised. I wear their device around my neck and feel safer. When I used the button, the ambulance service came right away and I waited for 15 minutes at the most. I recommend Philips Lifeline.

My children got Philips Lifeline for me and I wear the device all the time. Everything is satisfactory and I'd recommend Philips.

I wanted to get a medical alert system for my grandparents because they are getting older but still enjoy their independence, and having this would give everyone peace of mind that in case of an emergency, someone would come for them. My family and I ended up picking Philips Lifeline because the sales representative told us that they offer their services in 170+ languages, with many of the emergency responders being able to speak Mandarin and/or Cantonese. As my grandparents only speak Chinese, this seemed like a no-brainer, as no other alert system offers this in Canada.

William has Philips Lifeline since he is 92 and alone. Since having the device, he hasn’t had any emergency and everything is okay.

My husband and I were getting older and I was afraid if one of us fell so I got a medical alert device. My husband has passed now and thank God I have this Philips Lifeline device. It makes me feel more relaxed, more comfortable, and safe. Unfortunately, the night I really needed it, I didn’t have it on because I went out that day and it doesn’t do me any good outside. Then, when I came home, I forgot to put it on and I fell. I spent the whole night on the floor until someone found me the next day and then I spent three weeks in the hospital. Now, I never take it off.

My overall experience with Philips Lifeline has been okay and I'm happy with them.

My mother has Alzheimer’s and falls. She was also by herself for a while, so we got her a Philips Lifeline. It's been very helpful. She wears it around her neck and it's pretty comfortable for her. There have been quite a few falls and it has alerted us. Their response time has been adequate but one time they called 911 before calling family members. So they did not go through the phone list in the order that people should be notified. That only happened once but they should go through the hierarchy of phone numbers, so that 911 doesn't get called accidentally. Still, we would highly recommend Philips Lifeline. In fact, we have recommended it to my mother-in-law and have one for her now.

I live by myself and I’m too old. I got a Philips Lifeline and have had it for three years and my experience has been going alright. I wear my device around my neck and it's comfortable. And when I've tested the device, the Philips team has been quick to respond.

I've had Philips Lifeline for some time now but I haven't had any occasion to use it. I needed a medical alert device due to my age and since I'm here by myself sometimes. Also, my balance is not too good and so I use a walker at times.

Lorraine is 91 years old and since using Philips Lifeline, we both feel more comfortable. She has had the device for about two years. One time, she pushed the button and then we got a call. She was in her bedroom and I was in the other room, so I didn’t know she was pushing the button. It was nice because I heard somebody else talking. It was 2:00 in the morning and it was Philips Lifeline saying that the alarm was going off. She’s comfortable wearing the device and she never complains about it. She still wears it at night. I would tell my friends that it’s nice to have Philips Lifeline because if something happens and they’re not in the same room, they get a notice through the speaker.

My dad is 99 and still living at home. I did a general search on the internet and tried Philips Lifeline. The device has been a big help and it’s to get help for my dad if he needs it. He wears the device around his neck and it’s comfortable. He used it several times and gotten help from paramedics. The response time of Philips team was good although we were only allowed to have three phone numbers on the notification list. That's not enough some nights and they could have five easily.

I was falling and I couldn't get up, so I wanted to get a medical alert device for health reasons and we went with Philips Lifeline. Their alert device is a great product and I'm glad that it's available. When we push the help button, somebody comes out. The reps have been very courteous and prompt. If you don't have a Philips Lifeline alert device, you need one.

I'm 91, living alone and nauseous. I also have had a rheumatic fever after I was married and had some of the children. The children got a medical alert for me. I have the Philips Lifeline long already and I'm feeling good with it. I wear the button all the time. I wear it to bed too and it feels good when it’s on my body. When I first got it, I would be bending over doing something and I would press the button but I didn't want to and Philips team always answered. I felt bad about it but it was so I got used to having it because I have it around my neck when I'd be doing things and not thinking of it. I tell the team that I didn’t mean to push it. And if I pushed it, it just went off that way. The device gives me a peace of mind because if you need it then you know it's right there.

I’ve got a bad back and kind of a dead foot and so it causes me to fall. Philips Lifeline makes me feel good and a lot better than not having it. But it goes off pretty easy. So every time my cat jumps on my chest that darn thing goes off. Then they respond fast and they're wonderful. But it’s not bad. You just have to watch it. I’ve had to call them because like at night or something if I rolled the wrong way I’ll set it off.

My charge Marie can hardly hear at all. I could stand next to her and be yelling but she can't hear. She had a couple of falls too and that's why she has me as her caregiver. She also has Philips Lifeline which is better for her because she can read versus hearing. She wears the help button on her neck and she loves it. She had used the button and the response time was was two to three minutes, which is good.

I’ve had Philips Lifeline for seven years and I’ve fallen twice. One time, I fell in the hallway in my house. I was on the floor and I couldn’t get up. I pushed the button but the rep couldn’t hear me, and I didn’t like that. I turned around and then he said he could hear me. I was just too far away from the console. It’s about 25 feet from where I fell in the hallway to this device. I thought it was good if I went outside and I never had to use it, so I didn’t know until I fell in the house. Since that happened, I take the device with me when I go somewhere like to the other end of the house, and then I take it off. I don’t wear it that often and I don’t wear it at night in bed. The battery in it makes me feel uneasy and it’s tingly on my neck. It says on there, “To replace the battery in 2016.” One time, when somebody called, I asked about it and he said that it was okay.

My son got the Philips Lifeline for me and I had good experience with it. I tested it one time and got a response from the team in a few seconds, not two or three but less than a minute. I've talked about the service with my friends and I'd recommend it. The only thing is, the Philips Lifeline team says I can shower with it but I felt like it was so wet later. So I have a little hook in the shower and I put it there. I don't put it on the water.

My children wanted me to have a medical alert device and Philips was the first medical alert service I checked on. I wear the Philips button as a necklace and it’s a good tool. Since using it, I feel a bit more secure. I accidentally set the button off from turning over and laying on it and the response of the Philips team was good. They were really quick and always there to help.

I had four bypasses, my wife had passed away and I have a knee problem. I have one daughter who’s taking care of me and she arranged the purchase of Philips Lifeline. She told me to wear it and I have it on my wrist the whole time. I have used it once just to see if it works and everything seemed fine.

I’m 90 years old and I wear my Philips Lifeline all the time. Though it's heavier on me, I have it on, I enjoy it and I depend on it. I answer when their reps call me and they have always been very nice.

I had been falling so I decided to get a Philips Lifeline. I've had it for quite a while and I wear it around my neck. I have used the help button one time and the response time was good, I didn't have to wait. So far, I haven't had to use it but it's here.

I live alone part of the time and my daughter wanted to be sure I have Philips Lifeline just in case. I don’t notice the device most of the time, but the button is ugly that shows through under my clothes. Recently, I had a soft fall on a carpeted floor and didn’t get hurt, but they called me and I assured them that I was okay and then they called my children. Also, I have more arthritis in my feet and back and I feel more secure that I have it.

When I fell down in the bathroom a couple of years ago, I could not get up. I could not find anybody around so I decided to get an alert device. I was with another device first for three years. Then I fell down after I got that and when I pressed the button, nothing happened. So my daughter came down and ordered Philips for me. I'm comfortable with it. I accidentally dropped it one day and they came on the line right away. So, I know it works. I keep it charged and wear it around my neck everyday.

My husband Rodney was falling and the hospital set him up with Philips as an added security. I haven't had any problems with Philips and the device has been doing fine since we reset it.

The doctor prescribed a medical alert for me so I got a Philips Lifeline. My pacemaker and defibrillator had gone off seven times and Philips Lifeline was able to respond. I’m much more sedate, more sure, and much more comfortable now that I’m not worried about the whole thing. I’m not very active but I’ve fallen so many times. Nevertheless, I have a cane and everything is good. But the instrument has been security, and I've been using it for two years now.

I find this company to be extremely incompetent. When we signed up for the service, they required credit card information before providing any service, which I was fine with doing. After two months of service, I received a call from a collection agent stating we had not paid our bill. I was told at the time of joining, the credit card I provided was to be used to pay the monthly fee and I was furious I was sent to a collection agent without even being notified of nonpayment. No one called us, sent us a bill in the mail or anything, they just simply sent us to a collection agent. Of course, I canceled my service with them and requested a final bill. In receiving my final bill, I found I was being charged almost double what I was quoted. After several phone calls to the company to get information on how to return the equipment and to received an itemized final bill, we finally received what we needed.

I’ve had my medical alert device for quite a while. I’m 94 years old and I had a couple of dizzy spells. My children are not close by so I felt I would be safer with Philips Lifeline. I try to wear it all the time. I take it off at night but it’s right on my bedside table that I can reach. And I feel safer having it because if I should fall or need assistance I know that I’ll get results quick.

We’re satisfied with the Philips Lifeline device. Before that, we had a wristband that we put on our wrist and press the button. I was having a lot of problems breathing and the Philips device helped me breathe easier. I use the oxygen more. My experience with Philips Lifeline is okay.

My daughter got me a Philips Lifeline since I live alone. It makes me feel safer and if I fall, it sends a signal. I wear it around my neck and I feel good about it.

I'm 81 years old and I feel safer having Philips Lifeline in the house. I wear the one that's around my neck and my husband uses the bracelet. It's easy to use and very convenient. I like it and I will recommend it.

I had a knee replacement operation two years ago, and I have been much better and I've been able to walk. I get around and not fall so much. But I have to be careful about my balance. I now have my Philips Lifeline medical alert device and when I hit the device by mistake, their reps would say that help is on the way immediately, but I always stop them and tell them that I'm fine and I don't need any help. Their response time was wonderful. On the other hand, my knees work better now and I've never had to use the device so, I feel like I'm paying for a dead horse, but my sons want me to have it. Other than that, I've been very satisfied with Philips Lifeline.

I live by myself and I have problems with my oxygen levels. While my great niece is now living with me, I still maintain my Philips Lifeline because there are times that I am by myself and I would prefer to be safe. In addition, it's always been a good experience interacting with the Philips Lifeline team even when it was very seldom. The biggest thing I have with them though is that I do not hear them advertising more up to date equipment. They also don’t tell us, consumers, the program that we're on, and their other program options that we might want to explore like I don’t get flyers that tell me for instance, that they have GPS equipment available. Still, Philips Lifeline's help button is convenient and it works for me. Their team also helped when I needed help. And even if I just didn’t understand what it was I was supposed to be doing, they’re very good about telling me.

I got a Philips Lifeline when I was living alone. I still live alone in an apartment and I still got it. I know that if I need help, I would get it. It’s doing fine and I never had any problem with it.

I'm older, I live alone and I keep my own house. I wanted to be protected in case I fall. One of my friends had a Philips alert, and she had a fall outside of her house and laid there. She didn't even think to push her button, but within 10 minutes, help came for her and I was very impressed by that. I've had Philips for more than a year now and so far so good. I use it around the house and out on the deep backyard. I know I would be protected if I fall. I like it around my neck and it works fine. I talk to the people at Philips occasionally and everything's fine there as well. I would certainly recommend it to a friend.

I lost my husband, and I was told that I needed something here with me in case of an emergency. The Philips Lifeline has gone off a couple of times. One time I fell in the bathroom and it went off, and I didn't know exactly what to do. I got up and walked in here where it was, and the rep said somebody was on the way. We talked for a minute and I assured her that I was alright. She was very nice and I felt comfortable with her. It's a comfort knowing that the device is here.

I’m handicapped and I’m staying in bed alone all the time, so I needed a medical alert just in case. The lady that takes care of me picked out the Philips Lifeline. It runs the same no matter what, day to day, and I feel safer. I have only used the Philips Lifeline by mistake, and their response was within a minute and the people were very nice and helpful.

My husband won't wear the Philips necklace because he’s a man and real men don’t wear it. But it was a good idea and is a good product. The representatives that assisted me in setting that up were fine.

I needed a medical alert device and got a Philips Lifeline. I wear it around my neck now. I lost a lot of weight and I’m so skinny, and I wish I could keep it on my arm. I don’t like it on my wrist and I spend half of my time pushing it back up my arm. I had a bad fall a couple of months ago and I needed to push the help button but forgot that I had it in my household. I'm 104 and forget things sometimes. If I could remember when I need it, I would push it. But I'm getting up and pretty well. I depend on my Lifeline and I would recommend it.

The wristband has a low battery. It's flickering and flickering and nothing is being done about it. The last time, Philips Lifeline sent me a new wristband and I had sent the old one back. The phone is working but the problem is the battery. Philips Lifeline keeps telling me it's a low battery. The first one I had when I first got the device lasted a long time but this new one lasts for maybe a year. It goes fast. I worry about it because if I should have anything go wrong, with my battery dead, I can’t get a hold of them. That’s why I like to have it replaced. But I feel secure with the device and I would recommend it. I’m living by myself and my son and his wife persuaded me to get one.

Marjorie has Alzheimer’s and she was falling a lot. She was also calling 911 a lot and getting the cops over here when she experienced somebody was breaking in the house. So we wished somebody would start staying with her 24 hours a day. Her son also got her a Philips Lifeline and she wears it about everyday. Now she’s not afraid to be alone anymore. We leave her by herself much but with that thing around her neck, she feels like she’s protected and she knows she can get help if she needs it. Lifeline is very helpful and if you have somebody in the family that needs it, get it.

I broke a hip and I would slide and fall. And I got the Philips Lifeline, but it’s really more expensive than what I was thinking it would be. It was supposed to be about 29 and it wound up being about 40, which I didn’t like. And also, it’s not right to sign up for something and send it through the mail when you can’t get to the mailbox. I feel a little safer with my device, though. I have the button and it’s pretty comfortable. So far, I’m satisfied.

I am 88 and I've had Philips Lifeline for a long time although I've never used it. Somebody just told me about it, I got it and I've been very pleased with it. The one thing I have done was change the black card that I had around my neck with the device on it and got a chain. I know how my device works because they test it all the time and I am glad it works so well. I would definitely recommend Philips Lifeline.

I'm 81 years old, I live by myself and I needed something. Philips Lifeline was offered to us here by the pueblo and I'm glad I got it. I'm happy with it. The only problem is I always press it by mistake when I lean over sometimes. But other than that, their team has been good with me and I feel confident that I have the device available to me. I would recommend it to a friend.

I wear my Philips Lifeline device around my neck and the only problem is, occasionally, my neck gets a little sore from the strings. But I never notice the device until I need it. My cat occasionally steps on it and it would go off, but they were very nice about it. But I was puzzled by what happened a couple of months ago when it hit the floor and it didn't go off, but the company didn’t charge us for a month’s service. Other than that, all my experiences have been positive. I tell others about how well my device works and that I wear it all the time and I don’t have to take it off for baths.

For a while, I had a tendency to fall. To ensure my safety, I spoke with my family and having a medical alert device seemed to be a practical approach. Philips Lifeline has been excellent. I've always felt very safe and comfortable and their unit reinforces that. It's been more than adequate. I'd recommend Philips Lifeline to anybody who falls.

The Philips Lifeline thing is $37.50 a month and I can’t keep my wife wearing it. Right now so it won’t be doing her much good. Also, we got a phone call one day about a month ago and they said that our light went off indicating that somebody had fallen but we were sitting at the table so that was a malfunction in the system. But we feel more confident whenever she’s wearing it. I would tell my friends to try it and see how it works.

One of my friends got the Philips Lifeline device for me when I was alone. She knew about the device and she said it was good, and I’m very happy with it. With my Philips Lifeline, I’m very confident for any emergency. It’s comfortable to wear and I never take it off even when I take a shower. I've used it before and they responded within seconds and the people that I talked to on the telephone were fantastic. They were extremely friendly and they even told me I could call them and talk to them on my birthday. I had a friend that had a different line and it didn’t work when she fell over. She had to always press the button as that fall detection doesn’t work on her at all. But mine works and if I fall, the Philips Lifeline team calls me out right away.

Years ago when my husband was still living but was already ill my family thought he should have a life alert device just in case something happened to him. So we got a Philips Lifeline then. And the now that I'm living on my own they also thought I should have one. That’s been about 12 years ago. I’m satisfied with it. This morning, I accidentally pushed the button and I got the emergency people over here. I was also satisfied with my interaction with them.

Steve falls and he needed a medical alert device. He has Philips Lifeline for two years now and he wears it when I'm not at home. With Philips, it's like having an insurance policy. Hopefully, you'll never have to use it. Steve wears the device around his neck and so far, we have used it only once. He fell and they couldn't get him up. Philips got in touch with my daughter and my grandson, then they came and got him up quickly.

I had a bad accident and I passed out, and my daughter who has been a nurse for 47 years decided that I should have a Philips Lifeline. I wear my device and it’s there if I need it. I’ve only had to use it twice. I’m 89 years old and I have fallen twice. I’m in the elderly housing and they got me help right off. I used my device right off and it wasn’t very long before I got a response. The representatives I spoke with after I pushed the button were very polite and very understanding. If someone tells me that they’ve been hurt and they’re afraid to go berrying, I suggest, “Why don’t you get a lifeline?” I would recommend them. It’s the only one I’ve ever used and I feel that they’ve always been there when I needed them.

I'm 84 years old and after all my surgeries and hospital stays, it made good sense to have a medical alert device. I can't walk and I'm in a wheelchair, from which I have fallen two or three times, and I can get by a little bit with a walker but not safely. I have used my Philips Lifeline only once. It works and I love it. Every now and then, I'd run a test on it too and I have no complaints whatsoever. I'm pleased with it.

I had a leg amputated and having Philips Lifeline gives me confidence in case I fall. I recommend it to people.

Philips Lifeline works. I got it due to my age and I started getting a little dizzy at times walking. I’ve used it a couple of times. I fell one time and when I pushed the button, someone came on the line and they were very helpful. Also, the response time was very good. The medical alert device is part of me now.

I’m 91 years old and living alone. And I was having health problems, so my daughter thought I needed a medical alert device. Though I’m healthier now than I was when I requested the Philips Lifeline, I feel safer with it because I live out in the country and you never know who’s gonna drive down the lane. Whenever I report in or their reps call me, they’re very nice. It costs a little but it’s worth it. The device is convenient for me and it’s a peace of mind. You know it’s there if you do have an emergency.

My nephew talked me into getting a Philips Lifeline. I’m here all alone and having it makes me feel comfortable especially if I need somebody in case of emergency. I’m satisfied with my Philips Lifeline.

My husband passed away and my granddaughter didn't want me to be alone in the house. At the time, the medical alert company was run by Eastern New Mexico Medical Center and I had them until Philips Lifeline took over. I have my device for six years now but I haven't had to use it for an actual emergency which I'm very thankful for. A couple of times, it had been put in my washing machine and I hit the button. Their response was real quick and the reps I spoke to were very nice. I wear the device around my neck and I had problems when it kept buzzing all the time, flickering on and off. Then, when my niece and her husband were visiting me, he called Philips. Apparently, I had the device for so long so they replaced it and told my niece's husband how to package up the old one. Then they said they would pick it up by FedEx, which they did.

I’m 93 and I live alone. We thought I needed some kind of help so we purchased a Philips Lifeline. I wear it here in the house all the time and when I take a shower. It's comfortable and I feel safer with it. One time, they came out with the ambulance and took me to the emergency. Their response was prompt. There was also a time that I have accidentally pressed the button as I leaned against the counter and it went off. They responded right away and asked if I fell. I told them everything was okay. The rep who I spoke to was very good. I would recommend Philips Lifeline. So far, I’m satisfied with mine and it’s a good service.

I have had Philips Lifeline for a long time now. I have always worn it around my neck and I haven’t ever doubted that we needed it. I’m 97 years old. I’ve always felt very comfortable and secure because I have it. It would take care of any expenses that I have because of an accident or any illness. It is also automatically drafted from my paycheck. I do not like to write a check every month for it. Overall, I would recommend them.

I’m by myself and I have a problem with falling so I needed a medical alert device. I was trying to decide which one to get but since I live in Platte County, the Platte County Senior Fund helps me pay for Philips. I leave the button on around my neck all the time even when I go out. One day, I was down at the restaurant with a friend of mine and all of a sudden, I got a phone call from my stepson and he told me Philips was looking for me. I didn't hit the button and I'm not home so it wouldn't work anyway. They came over to my house but the doors were locked so they broke a window to get in and they checked to make sure that I wasn’t on the floor. They checked and that was good. When I was leaving the house, I must have accidentally hit the button downstairs when I was going out the garage door. I didn’t know I hit it because I had no way to hear it and so I had no way to turn it off.

I live by myself and I have heart trouble. I'm not feeling good anymore since I had a heart failure and I had to be put me in a pacer or defibrillator. I really needed a medical alert so I got Philips Lifeline. I love it and I've had it for three years now. I wear the device around my neck and I never take it off even when taking a shower. One time, I had diarrhea and I had to call their reps. They came fast and they were good to me. Also, they check the device every now and then. They ring me and I call them back. My husband's dead and it makes me feel better and safer. However, they hadn't called me lately and checked it but it's still working. Overall, Philips is good.

I had a stroke and I have to walk with a walker. And having my medical alert device from Philips Lifeline gives my daughter a sense of security. I wear my device and my experience has been fine except that the control thing is in my kitchen and my bedroom is on the other end of the house. So, when it goes off and I have to answer it, it's annoying. It usually goes off around 6:00 or 7:00 and it's completely on the other end of my house. So, I actually get up out of bed and get my walker and get in there. When my son-in-law comes over, maybe I can get him to switch it closer here.

When I went into apartment living, I was alone. I wanted to be secure so I got a Philips Lifeline as a precaution. I'm glad to have it and I'm very satisfied with it. I’m comfortable with it and it gives me a secure feeling. Their team has been great as well.

I live alone and my daughter didn't want me to be alone. She wanted me to a protection and got me a Philips Lifeline. It is expensive. I'm paying out $50 a month uselessly but my loved ones insisted on me having it. I wish it would be reduced a bit for me because I am on a very small income with my Social Security. I wear it all the time but I haven't had the opportunity to use it. However, I have accidentally contacted their reps a couple of times. I must have hit the button and their reps wanted to know if I needed help, and I said it was an accident.

I had no problem with my interactions with Philips Lifeline's reps. They have been good. Philips Lifeline is the best. I would tell my friends to try it.

I'm very satisfied with Philips Lifeline. There was a time I couldn't walk and get around. I kept falling, too. A home help nurse and a physical therapist was coming to see me, giving me therapy and trying to see if I could get strong because I'd be here sometimes by myself. I got a Philips Lifeline device and I wear it around my neck. It's comfortable and I don't even know I got it on. I even sleep in it. It's getting hard to get in and out the bed. My feet are numb, and I slip and fall really quickly. The Philips team has been fine. The minute I make a mistake and bump it without knowing, someone speaks right then.

Almost three years ago, I was out trimming a bush in the yard and I fell. I broke my pelvis and I broke my wrist. I was in a facility for about two months because it was my right wrist and I’m right handed and I didn’t have anybody home to take care of me. When I was discharged, my niece was out there but she’d be in the house in case anything would happen. I live alone and my niece insisted that we have Philips LifeLine in the house in case I would need it. My sister in Chapel Hill, North Carolina had this too. Once, I dropped it on the floor and they paged me. They came on that system on one of the bedrooms and they asked me if I was all right. When I changed the battery, they sent me a new battery and they spoke to me that I had to reset it. If a friend needs it, it is wonderful to have. I would recommend it.

I had congestive heart failure so I needed a medical alert device. I just researched the different ones and Philips seemed to be a better grade than some of the other ones. I’m glad to know that I have it and it’s working fine. I hit it by mistake and they called up. But it wasn’t an emergency so I just told them what was happening. And the response was prompt.

My daughter got me a Philips Lifeline device, and I wear it around my neck day and night. I haven't needed it, so far, but my daughter and I feel safer with me having it. I have accidentally put the button up against me to open a jar and it went off. And I had to tell the Lifeline team, "Sorry." My experience overall has been fine.

When I had a fall a long time ago everybody was saying I needed a medical alert device and my daughter got me a Philips Lifeline. I felt a difference in my sense of security now because I need somebody to always come see about me. I would give a friend of mine good information about it and tell them that it's really good to have.

I'm 80 years old now and my husband worked at nights. So, I was alone and I needed whatever support I can get if I need any kind of help. I was also on quite a bit of medication and we felt that Philips Lifeline would be the safest to have to dial a number and get some help. I'm very relaxed having it knowing it's here. I've been using it for several years. They bought out some other company and took over. Once, I used it in an emergency and their reps were very helpful. They stayed on the line until the ambulance arrived because I was alone. It worked very well that is why after all these years, I'm still with them. The device is one of those things that when you walk by, you look to see if the light is on. It gives you a reassuring feeling that there's help at the other end so I feel more comfortable. Having my Lifeline for security is my biggest joy.

It’s been a while that I've had my Philips Lifeline and everything has been fine. Their reps were professional and others should definitely have one too for safety.

I'm alone sometimes and I got a Philips Lifeline. And I feel okay having it but I don't wear it or keep it on me all the time. It isn't uncomfortable, but I'm not a jewelry person. It's just a nuisance, and on my own, I wouldn't have it, but my children insist so I mostly do it for them. But, it's there if I need it and it's a good buddy.

I’m 80 and I have a whole bunch of things wrong with me. I live alone and I have a very close friend with my next door neighbor and another close friend who’s across the street neighbor. They would come in a moment but if I can’t call them, I’d be in trouble. So, having the Philips Lifeline device makes me feel safer. When I first got it, I was going to get the kind that jumps out by itself if you fall but I’m heavy and I sit down hard and it made it go off. That particular function cost more, almost twice as much so I called and told them not to do it. So, we did the other thing and got it back on. But when the bill came in, it was the higher bill. I called them and they instantly changed it to the lower price with great apologies, which was good. That speaks about their goodness.

I had a lot of dizziness and I fell quite a few times, and I ended up breaking my shoulder. I fell in the backyard one time and I hit my head on the sidewalk and required a few stitches, and that was an experience I didn't want to repeat. My mother had used Philips and I called them. The reps have been very pleasant and nice. I've had quite a few times where I accidentally tripped the device and they've been very patient, kind and understanding. I had to shorten the string, but now that I've done that, I haven't set it off as much. With it, I seem to be tripping and falling less which is wonderful. I feel safer knowing I have it. Even if I fall and I can't get up, there'll be somebody who can help me. I like it and I've been happy with it.

I’m 87 years old and the kids thought it would be a good idea if I had Philips LifeLine in case I did fall or anything. My daughter is about a half a mile away from me and she said if I can’t get to call her at least I’d have the LifeLine on and I can get in touch with Philips. I have the Philips LifeLine pendant and I was very uncomfortable with it. I couldn’t stand it in the shower or when I laid down or anything. It would just sort of come up and I’d have to move it around. So I asked my kids if they could change it and get a wrist bracelet, which is what I did. And it turned out fine. I don’t even know I have it on the wrist. I've had Philips Lifeline for about a year and they called me to make sure that it was working right. They changed the battery on it. All I had to do was put the old one in the mail and they gave me a new one or they recharged the old one.

I became a widow and I wasn't living close to my children. I got a Philips Lifeline, and while I've never had to use it, I've never had a problem with it. I'm living with my son now, so I am okay without it. But, when he goes to places, I'm alone, so I just keep it. Also, I'd rather not have it because when I wear jewelry, it's hanging there. But I'm practical and I know that it's important.

I fell and having a medical alert device seemed like a rational thing to do next time I'd need help. So, I got a Philips Lifeline which I wear around the neck. I started out with the system that calls if you fall. You don’t have to call, it calls but I found that it went off when I sat down fast in a chair and so I canceled that part. Also, it called my family but it didn’t call me. I’ve often thought about not having it anymore because I haven’t needed it for a year, nothing has come up, but it makes my family feel safer. I thought it might be a good idea if they would call me once every two months to see if it’s still working. Nevertheless, Philips Lifeline has been satisfactory.

The company has resolved my issue and I am very pleased. Thank you so much!

Philips Lifeline was recommended to me and I've used it for years and years. I wear it all the time and I'm mighty glad I have it. I had two handicapped adult daughters living with me and I was having trouble with equilibrium balance, so I decided that it was a good idea to have it on hand. I feel a lot safer with it. There was one time that it apparently had quit working and Philips Lifeline called me. They replaced everything and didn't charge me for the next month because it took so long to get the new one, and I appreciated that. I've not had any problem with the system and have always had a pleasant experience when I needed it. I have recommended it to a number of people.

I live in this assisted living and they furnished us all with Philips Lifeline. My device gives me a certain amount of confidence and a certain amount of security knowing that I’ve got it. I wear it around my neck and fortunately, I haven’t ever needed it, but it’s there if I need it.

I have respiratory problems and I started having some problems with swelling of the hands and I had myself scared. Since I've had the Lifeline, I've actually had one time where I had to be admitted to the hospital because of what they thought was a heart attack. I was sick and my girlfriend was away and they told her I passed away. I was so infuriated about that. I'm a widower and the last girlfriend I had before her was way back in 2001. Three months after I finished college, that girlfriend died. I was 35 and she was 33.

I’ve had a stroke and I live by myself so I got a Philips Lifeline. Since then, I felt more secure and I'd go out quite often. I'm wearing the device on my neck and it hasn’t been too bad. However, I fell a couple of times and it didn’t go off and I did have the one that’s supposed to go off. So, they sent me a new device. The response time was good although it was a little slow and other times, it was right there. Their reps were very friendly and nice. Overall, Philips Lifeline was okay if you’re housebound and you’re not going a lot. But I’m thinking of changing it because I like one that goes with me all the time in the car and everywhere, but I haven’t made up my mind.

Philips Lifeline is for security or for comfort’s sake especially for the family since I live alone. Knowing that I have Philips Lifeline makes all of us feel better. I pushed the button when I was having a seizure and it went very good as far as the button was concerned and their response time. It was very helpful. My relationship with them is very good as well. As far as communication, they're very polite and they do all the things that I like them to do.

My daughter got the Philips Lifeline for me when I had a stroke. It is placed next to my bed and the device is a good thing if I don’t really have a reason to call.

I’m 85 years old and I have a Philips Lifeline, which I feel comfortable with. I’ve used it twice for an ambulance to take me to the hospital. Their response was quick and it was wonderful. Actually, I called them once before when I fell. They sent the ambulance and a firetruck. And then one time, I was shaking rugs and it said that I pushed the button, but I didn’t. Somehow, when I was shaking the rug, it activated the device. And though I haven’t pushed the button to see if it still works, I assume it does. It would be convenient if they had a test period of say, once every three months, because I don’t really know if it’s working unless I push it.

I have the Philips Lifeline and I'm a little more secure, feeling like I have some help at the end of that button. I have it because I fall and I have it on 24/7 when I'm home. I take it off when I take a shower and I put it back on after I'm dressed. But I don't wear it in restaurants. I got one that does motion and because of a habit that I have when I get up in the morning, the thing swings and prematurely sets the recording off. The Lifeline team puts me right through and they have all been polite. Everything works good and I tell my friends that having it can only benefit them. If they fall or slip and don't have nobody to come get them, that's bad. I'm 80 years old and I never needed this, but it's come in handy. Sometimes when I'm getting out of bed, I slide and I wind up on the floor. So I press the button and they come get me.

I got a medical alert device because of my age, and so I have the Philips Lifeline around my neck. I like it. I've always got an answer if I pushed the button.

I got a medical alert device as I’m disabled, and if I fall, I can’t get up by myself. I have a Philips Lifeline and I feel more secure knowing I have it with me. I wear it around my neck and it’s comfortable. However, this device doesn’t stay charged very long, just a few hours at a time. Other than that, my experience has been fantastic and I would recommend Philips Lifeline.

I live alone and got a Philips Lifeline device to be sure that there's help if I should fall. I wear it around my neck but sometimes, it goes off if I just bend over. I've had very good conversations with the Philips Lifeline team. The only thing is if I happen to be in another room when a call comes in, it’s a little hard to be able to answer questions from a distance. Other than that, I'm happy with Philips Lifeline so far.

Get Philips Lifeline sooner than later. It gives you much relief. Having it has been emotionally helpful. My husband has Parkinson's and he falls a lot. That's the main reason we needed a medical alert device. Although I try not to leave my husband often, it’s amazing how much better it makes me feel when I got out, to church or to the grocery store. It can even be used anywhere and that's a nice thing too. On top of that, they said that I can feel free to use it for me if I happen to have a problem. That makes sense. Just push the button and you’ll get help.

I've had a very good experience with Philips Lifeline. The mother of one of my daughter’s friends had it and it was a personal recommendation. My husband had passed away and at 97, I’m still taking care of my house and everything else. Moreover, I have arthritis in my knees so I have to be careful when I walk on some floors. I wanted to make sure I’d be all right. I wear the device all the time around my neck as there's too much movement on my wrist. A couple of years ago, it went off accidentally and their response was very fast. My son was called then my friend was called second. They both came, then the police as well as the ambulance came right away but I didn’t need any of them. Also, one time they texted me but I was out, and the girl that was helping out in the house answered the phone and everything was all right with them. It has been quite a few years since I have had Philips Lifeline and I would recommend it.

I'm in a place where I want to have help and have been using Philips Lifeline for a couple of months. I wear it around my neck but sometimes I wish I didn’t have to have it on. I was just sitting one day, when all of a sudden the telephone rang. I went up, answered it and and there was somebody talking from that place. However, I didn’t touch the button when the device went off and I don't know why it was doing that. Their customer service called the other day for that and were helpful. I would recommend Philips Lifeline.

My wife was having shortness of breath and I felt uncomfortable leaving her all by herself without any help. We thought Lifeline might be the answer when I go away for maybe five hours and a lot can happen in five hours. Since having the alert, there is a sense of security knowing that the buttons are there for her to push if she needs help and she could get it before I get back. It is a bit easier for me to go to town or whatever I have to do. We live about 40 minutes from town so, it’s an 80-minute round trip if I had to go come back really quick. We’ve never used it but the only interaction I’ve had was a phone call from Philips Lifeline team and everyone has been very professional. The button is on a necklace type of thing and my wife wears it on when I leave until I get home. And when I’m here, we take it off her and hang it back up. So far, my experience with Lifeline has been really good.

My experience with Philips Lifeline has been good so far. I have a bad heart. Moreover, I was in the hospital three times last year. They've had to track my lungs as it was filled with fluid. My left knee was also filled with fluid. It was a break that healed. In addition, I have three blockages. One is 80% and other two are over 35%. And they would not operate because they said I will not make it. Also, I'm on oxygen and I keep getting nosebleeds. I pushed my Philips Lifeline twice for me to get hospice. Their team called somebody from the hospice and they called me right back.

Being of old age, I wanted to get a medical alert device. Philips Lifeline was local and recommended by my doctor so I decided on getting it. It's on a little plastic cord that I wear around my neck and I don't ever take it off. I feel more confident knowing it's here. They contacted me when we had a test on the machine and the company's reps were very considerate. I'm satisfied with my Philips Lifeline and I would tell my friends that they should go with it, too.

I have AFib and a weakened heart muscle, but my condition seems to be under control now. I've got a pacemaker and the defibrillator, and I've been told that's the reason I have had a blood clot in my lung and I'm subject to a possible blood clot or a stroke. I'm also a little unstable on my feet, so I could be subject to a fall as well. But I use a rocker sole and that keeps me pretty good. The Philips Lifeline team is knowledgeable, and any problems I've had, I've talked with them. But my call button seems to go off by itself for no reason even though I have not fallen. It happens every two or three days but the response has been good and I know that they respond.

Jim had been hospitalized for a long time, and he was weak and unsteady. He needed a medical alert device and now, he wears his Philips Lifeline device all the time and it gives him more confidence. And the thing only goes off when our grandson pushes the button. The Lifeline reps don’t act like they’re in a rush and they've been fabulous.

I had a rough landing and the Home Care Solutions got Philips Lifeline for me. The Philips Lifeline team came in and set it up. It was just in case of emergency and I appreciated the fact that when I dropped the necklace on the floor, they called me right then to see if I was all right. I wear it at home all the time and everything is good. I feel safe when I have it and when I need help right away.

I love Philips Lifeline. It saved my life a few times. Before they call and ask how I was but they haven’t been doing that for quite a while now and I assumed that things had changed with them, but they took care of me just fine. Having Philips Lifeline’s service makes me feel more confident that I’m not alone and that I will have help if something happens. I wear the device around my neck and it’s very comfortable.

I got Philips Lifeline as a safety device. I’m 90 years old, I’m not well, and my wife died eight years ago. I’ve used my device once when I had a little stroke. It’s good to have. I have a box that is sitting in the family room and I got this thing hanging around my neck, and I pushed the button in my sleep. I could hear someone talking and it woke me up. I went out, and I told them I was all right. And as far as it goes, I feel safer with it around when I’m alone. I’m all set up with it, and so far, everything’s gone well. My kids and my girls worry about me and they take care of me. And they feel that I have a support system here that they can depend on. If I’d ring my device, they’d get the ambulance or fire department to come out, and then they’d call the girls, and the girls would come. I’m happy with the experience I’ve had.

The Philips LifeLine team has been very nice. The device, which I have for a few years now, is very nice and comforting too. I don't mind wearing it around my neck when I'm at home, but when I go out, it's a little not comfortable. Sometimes, you want to wear a V-neck. I'm wondering if I can get the wristband instead of the neckband or have both.

My mother was getting a bit tipsy and shaky on her feet. We got her a Philips Lifeline and when you get to be 100 years old, it doesn't hurt to have one. She had about six emergencies where she used her help button and our experience with Philips was outstanding. They were quick, very responsive, and would always leave messages. When I needed to call them about where my mother was and what they heard, they were always on top of that. They would never hesitate at 3:00 or 4:00 in the morning to let me know what was happening down here in Florida. I'm the one that Philips billed every month and I mailed back the Lifeline unit this morning. I would strongly recommend Philips Lifeline to everyone I know unless I get billed for hundreds of dollars for not returning the unit.

I live alone and my daughter thought that I needed a medical alert device. I now have a Philips Lifeline device and I just know that it's there, and my help button is fine. I would recommend Philips Lifeline to a good friend and I'd say, “If you think you need one, get it.”

Philips Lifeline is wonderful. My son liked what they offered and we got the button several years ago. I’m handicapped and I live alone but with a few hours a day of help. I’ve also just gotten out of the hospital. I wear the button mostly at night ‘cause I’m alone and I wear it during the day if no one’s here. I wear it on my neck in case I fall and it’s comfortable. I’ve used the button on several occasions. I fell a couple of times and other times, I needed to go to the hospital. They’re very thoughtful, kind and helpful, and their response is very quick. The respond almost within seconds and they ask what’s wrong. If I need help, they would send the rescue squad and they’re here within ten minutes. There is a lockbox too and they have my key on the outside 'cause if I call, I can’t get up.

I had fallen a couple of times due to rheumatoid arthritis and I also have a lot of other things going on medically but that was the last straw because I fell. Philips Lifeline was recommended to me by the Beach Cities Health Department. Everything went very smoothly but I didn't have very good luck with it because it seemed to interfere with my electronics and my telephone too much. Plus the wires were all over. If you have space, you can cover it but I don't. I have a very small apartment and it took up so much space. It was just the ugliest thing and it wasn't worth it to me.

I've had a lot of medical problems in the last six years so my daughter looked into Philips Lifeline. With it, I am less worried. I go up and down the stairs and work in the basement and don't worry about landing at the bottom. My husband's aunt who lived alone in a little bitty town fell down her stairs and lay there in the basement on the cold country floor for two days. She had broken her pelvis and one of her arms. They finally found her, all by herself, cold and in pain. She died shortly after. If she had had a Lifeline she wouldn't have died.

I’m elderly and I live alone. My daughter did research on medical alert and she selected Philips Lifeline. I've called once and it wasn't really necessary but they came right over and they were very polite. I was very pleased with what happened. Also, they're all very courteous and pleasant on the phone. It’s comforting to have the service. I would suggest to anyone asking about Philips Lifeline to try it.

I have a walking disability and my son was afraid that I would fall. He learned about Philips Lifeline and then he told me about it. One time, I touched the button without realizing it and it had fallen off. Philips responded within a couple of minutes and I had to tell them that I didn't fall, it was just touched. They were nice and they were glad that I didn't fall. So far, I'm getting along real good and I'm not falling. I'm satisfied with Philips and I've had a good experience with them.

I had a fall and got a Philips Lifeline bracelet. And I feel good now that I have it because it will pick up if anything happens. I have used it twice and the Lifeline team was quick at both times. The team was excellent and I was impressed that they send somebody right away whenever I call them.

A friend of mine who is 94 fell last year and she had the Philips Lifeline. That’s how I got it. I live by myself and I’m 86 years old, and as far as getting around, I’m all right. This is my first experience to have a medical alert device and I feel really safe with the Philips Lifeline. Last summer, I was out the door and I was pulling some weeds. I was standing by the fence and holding on to it and going up and down. All of a sudden, an ambulance pulled down my driveway. Apparently, Philips Lifeline had called them, and then here came my granddaughter and my son.

I live alone and the kids thought it would be a good idea to have a medical alert device because they’re both at work all day. My son took care of getting the Philips Lifeline and since using it, I feel a little more comfortable. I have the necklace version and wear it at all times, and so far, it’s great. I had a spell before where I just passed out and my son came home from work and I was laying on the floor. I was in the hospital for about two months and had problems but whatever was wrong is okay now. The only time I had a problem with the Philips Lifeline was when I put it through the washer. I called to make sure it was still okay and they handled that situation very well. If a friend asks about Philips Lifeline, I would say that it's very dependable. Whatever problem I had was taken care of.

I fractured my back and my nurse friend decided that Philips Lifeline was what I needed so I got it. So far, my back is getting better. I try to walk and do my exercises every day. I wear the device on my right wrist and I'm very grateful that it's there even though I haven't had to use it. Yesterday, my phone was out, which meant my Philips Lifeline was out also. I called and it took a while before their reps could figure out. In fact, I'm surprised that the phone is working today. Nonetheless, I'm very happy with it. I'm sure it will come in handy at some point. I would recommend it to anyone who's having difficulties.

I’m getting older and I live alone. And I’m concerned if I fall and need medical help, I can’t get the help. So I started with St. Francis Lifeline, then eventually changed to Philips Lifeline and I have had it for a number of years already. Whenever I’m home, I put it on my neck and take it off only when I take a shower. I even wear it at night in bed. With this help button, I feel this certain amount of security. I can push the button if something happens and someone will answer. And my friends would come and help me out. However, I received a call couple of weeks ago saying that something is wrong with my button and they were supposed to send me a new one via FedEx, but I haven’t heard and received anything from anybody. Other than that, I’m satisfied with Philips Lifeline.

In 2008, I lost my left eye due to a fungus that is resistant to antibiotics. After eight operations, John Hopkins finally said that they’re going to have to take my vision. It was about that time that I had the Philips Lifeline. My other eye is filled with Glaucoma so I'm legally blind. I can see what I'm doing up to a point but I can't dial a phone. However, my experience with the Philips Lifeline was not good. Last fall, I got a notice from them saying that some of their buttons were bad and that we were getting new buttons. The new buttons arrived then we programmed them and they worked okay. Normally, I would check with them about once a month. But this was prior to Thanksgiving and with the holidays, I didn't get around to it.

A relative of mine, Belina, was having falls and we definitely felt more secure with her having the Philips Lifeline necklace. She never took it off and she really wasn’t even aware it was there. The only problem we had with it is that you had to have a landline and not many people have landlines anymore. Other than that, we are happy with the device.

My husband passed away and my daughter is 50 miles away, and I thought I needed something for myself. I got my Philips Lifeline through Iredell Hospital. I worked there and they handled it at that time. I wear my button around my neck everyday. Last fall, I had just gotten up in the morning when I fell. My hip went out and I went down on a pile. I had to go from the bathroom to my nightstand where my button was. When I got to it, I got help right away and I surely needed it. More recently, I had surgery and I had been in Westminster for a month and I just got home yesterday. I put on my button and I bumped it. I didn't even realize it and my unit went off. I just got a call now from the hospital asking if I was all right and I told them I just accidentally bumped my button. I've had my Philips Lifeline button for several years now and I'm very satisfied with it.

My daughter-in-law bought a Philips Lifeline for her mother but her mother didn't want it. Instead of sending it back, I took it. The Philips Lifeline team has been really great. They check in every month to see if my box is working. I then press a little button and tell them that I'm okay. I could recommend it because I've had no problems with it. However, if you're an outdoor person, you should check if the device works out there because when your control box is in the house and you're outside and you push the button, I'm not sure that it works. But I would wear it when I go to pick berries just in case.

I have my Philips Lifeline around my neck and I wear it all day. I used to fall a lot and it helps if I fall. I have to wait a while for them to come on but the response is all right.

I’m 95, alone, and have fallen. I needed a medical alert device and got a Philips Lifeline. I wear it all the time when I'm home and it's pretty comfortable. I have had an emergency where I used it and their team was quick and knew what to do. My experience with Philips Lifeline is all good and if someone asks me about them, I would tell them how happy I am with it.

The Philips Lifeline helps me a great deal. It’s just that I’m thinking every night that if I hit the button I wear on my wrist, I will get a response even though they might not be able to hear me. The phone setup is in a different room and I hope they send somebody as quickly as they can. I want to make sure somebody comes here if they don’t hear my voice. Other than that, I am satisfied and I would recommend it. I'm not going to change to something else.

I live alone and I fall. In fact, I’ve had several falls and I've been in the hospital. After my one fall where I broke my femur, I got the Philips Lifeline. It's the only medical alert device I’ve used and I wear it around my neck. I also wear it in the shower like they say I can and it's working out fine. I feel safer with Philips Lifeline because if I’m here alone and I fall then I can push the button. I'm very satisfied with Philips Lifeline.

There was a girl who worked with the Lifeline and she thought that I should have one. She was working out of Porter Hospital and she convinced me to get one. If I have anything I wanted to ask them, I just press the button and tell whoever answers. The response time is very good. It’s just a matter of a few minutes. One day, I had an ailment and I took a tumble. My son was on the phone and I was terribly surprised that he even got in touch with me. They had called him and I was very pleased with that. But for a while, it didn't go off when I fell and they had that straightened out. It's all working fine now. I’m very satisfied with it and I’m pleased that I have it. I feel that there is somebody there if I need them. And I recommend it to any older person who lives by themselves even just at times or if they’re alone.

However, it went off. I had it to go off by mistake a couple of times. But it's fine and I’d rate it good. I’m glad I got it.

I had falls and the town nurse picked Philips Lifeline for me. It came in a box from Amazon in the mail, we plugged it in, and tested it. We called Philips Lifeline and it was great with their customer service. I wear it around my neck and it's always there. It's working fine. I've told friends to check it out and to definitely go for Philips Lifeline.

My experience with Philips is going well. Before I had my Lifeline, I fell in the night once, and my leg broke down on my ankle. I laid on the floor all night. People told me I needed a medical device because I’m alone and I fall a lot. They were afraid when I’d fall sometimes. I have the Lifeline now and I wear it every day around my neck. I feel more comfortable having it. When I've spoken to the Lifeline team, they’ve been very nice and polite. The first equipment I got kept saying the battery was low and it kept blinking. So, their rep told me they would send me a new one. They did and now, it’s a lot better.

The people at Philips Lifeline have been okay. I was told that I was supposed to check in with them monthly and I had been connected with one of the hospitals here in town that works with them. Everything's been okay whenever I need Philips’ assistance. I have a medical condition and I work but I can’t take the help button with me to work. It's only used indoors and Philips doesn't have anything where I can go anywhere. But when I'm here at home, I can leave it here. I have one of those pendants and I have to wear it around my neck.

I’m 81 and I have several illnesses that I wasn’t prepared for. I’m not going to be sedentary for whatever I’ve got left in my life and I could drop dead anywhere. So, it’s a wise idea to have some kind of connection someplace. The first medical alert device I had was bought for me by my daughter and it’s just in the house. The Philips Lifeline is the second one I’ve had and with this one that I have now, I can be anywhere in the United States and they’ll know. The Philips Lifeline is very comfortable too that I don’t even know it’s there half the time. I’m satisfied with Philips Lifeline.

Some of my children thought it was a good thing to have a medical alert device and that I should have it so I got the Philips Lifeline. I fell down in the kitchen here several years ago and I could not get up. I called the reps and they told me what I should do. I'm happy since I got it. I wear it around my neck. It's on a long ribbon and I stick that in my bra. At night, I have it right by my bedside and I feel confident with that.

My husband passed away in November but before that, I have been told by too many people that they had fallen in the house. I figured it was better to be safe than sorry. Someone had mentioned Philips. It was the only type that I heard about. It was what I needed and I latched on to it. My husband tripped over a broken sidewalk. It was night time and we were waiting to be picked up. And Philips was nice enough to call my daughter and my son and we were fine. Other than that, I fell one time in the house. I had tripped over my shoe or slipper, whatever I was wearing at that time. You had called me and I was fine.

I have the Philips Lifeline medical alert device that the light flashes on when I'm talking on the phone and the emergency button that I wear around my neck. I'm fine with it. I live alone and am old and my family needed it in case I fall or something. The button is comfortable and easy to use. I'm satisfied with it and I’m glad I have it. I would recommend it to a friend. I've tested it by mistake once and my daughter told me not to do that if I don't need anybody. My daughter got to me first and another one came. It's really nice to have Philips Lifeline. It makes me feel good because I know I can call somebody. I wear it all the time.

I had some falls and I felt like I absolutely needed Philips Lifeline so I got one. Since then, I feel more secure and I wear the device around my neck. I have pushed the button and the experience was very good. The fire department is very close to where I live so they were there very shortly. And, I liked the rep that I spoke with. I would recommend Philips Lifeline to a friend and if they are trying to live alone, it’s a necessity especially if they’ve had any falls.

My daughter insisted we have a medical alert device. That was when my husband was still at home. He would get out of bed at night and then he would fall. So I had to call the Lifeline team several times and they had always answered. Now, he is in a nursing home with Alzheimer's and I kept the button for myself. I live with my daughter but she is gone all day and our bedrooms are at the far part in the house. I wear the button around my neck and know that I have help when I'm in the house.

I lost my husband and realizing that I was the only person in the house, I got Philips Lifeline. I feel a little more secure having it and the help button is very comfortable. I'm always amazed that I can wear it when I'm in the tub because it seems that it's where most of the problems happen. It gets wet and it keeps on ticking. I'm very satisfied with it.

I sleep with oxygen at night when I sleep and my daughter got me the Philips Lifeline. I wear it around my neck so if I fall I just push the button. However, I forgot that I had it the time that I got down on the floor. I couldn't get up and so, I slept on the floor all night. I called my son the next morning and when he got awaken he came and got me up off the floor. I'd recommend that everybody have a Lifeline.

I had a stroke and no one came. I couldn’t get a hold of anybody. With Philips Lifeline, I feel more at ease. It’s just fine and it’s not too big. There were a couple of times the device went off when I was sleeping and they called up.

After my daughter heard about Philips Lifeline, we got it and I've had it for over a year now. I live by myself and I feel confident having it. I'm comfortable wearing it around my neck. I've had to use my button and they're very good at responding. Overall, I'm very satisfied.

We should have never started auto payment, these folks charged my mom's account 5 time in two months and had the audacity to sent us a delinquent bill. Once I realized what was going on and contacted them they don't have any records of those transactions. I even went further and sent them 2 bank statements with the dates highlighted and they can't find that letter either. This has been going on since Dec. and today is March 19th. Seriously!!! Their product seem to work well, the price was higher than other company but overall we're not happy... I'll give a one star and that only because I have no choice.

Philips Lifeline's representatives have always been pleasant and timely. My husband had Philips before when he was still alive and I would leave for a few minutes. And now that I'm living alone, I'm using a Philips medical alert device. But I don’t like the necklace that I have. It's big and clumsy, and sometimes I think about changing it to the watch. The necklace also doesn’t fit with wearing other necklaces. The cost compared to others is high, but I'd still tell my friends to try it. I have had good experiences with it, and they can feel comfortable using it as.

I passed out in my living room, and I fell and broke my ankle. Then, my daughter-in-law bought the Philips Lifeline for me. It is swinging around my neck and I cannot put my necklace on. It's no fun, and I worry about it because I got it now. A month ago at about 3:30, Sunday morning, my sister checked on me because Philips Lifeline called her. I had it on when I was asleep and I do not even remember pushing it. But when I turned over and opened my eyes, there stood my sister. She told me to push that button and tell Philips Lifeline that I'm all right, and I did. So, I have learned not to sleep with it because I’ll set it off. I take it off, and every time I have to go to the bathroom, I put it back on. I had a good experience with Philips Lifeline but sometimes I wish I had have gotten the bracelet deal that you put on your arm. I would tell a friend to just to be careful. If you get the Philips Lifeline, you know that there’s somebody there.

There was some uneasiness in my mom's standing, and both she and the family have felt much more secure since we bought the Philips Lifeline. However, my sister, who deals with their reps, has been having some issues with them. Nevertheless, the device has been good so far.

I've had my medical alert device from Philips Lifeline for a while now. And I talk to the customer service team when I check to make sure it's still working and they were pleasant enough. I probably don’t need my device but it's there in case I'll need it. And also, if a friend would ask, I would tell them to try it.

I was alone and my family didn't want me without any help so I got a Philips Lifeline. I've had it for over five years and I was glad to have it and was satisfied with it. However, it kept doing things and it took all the joy out of it. I was aggravated. I would just touch it and sometimes it would go off. Then the battery went out and it blinked for two or three days and I just said, “Shoot. I'm gonna get rid of it.” I called and said, "This is my final call” and the rep didn’t argue with me.

I’m partially blind and I can hardly walk. I thought I better get a lifeline and I'm glad I did. The Philips Lifeline device is comfortable to wear around my neck and I feel good knowing that I have it. It gives peace of mind. I had used it once a long time ago when I was having problems and I felt safe after I called and got help. They’ve been so helpful and things have worked out well.

My kids got my Philips Lifeline for me. They’re in and out but not all the time and that’s why they wanted me to have it. I had to have it not too long ago. I kind of slipped upstairs. I didn’t have any broken bones, but they took me to the hospital. They came quickly. I wasn’t near a telephone and then I kind of wriggled to the upstairs telephone and called my daughter and my son. They called the ambulance. I feel good about my Philips Lifeline. I've had it for 10 years now. It’s upstairs but I feel better with it. I have a daughter that’s out near California and her neighbor was wanting to get Philips Lifeline. She didn’t know what it was all about and I told her all over the phone, and then she told her what I said.

I'm 88 years old and I'm dying of cancer. I hardly ever think about my Philips Lifeline device except when I'm trying to get in the shower, and I have to take it off and hang it up there by the soap. My Philips Lifeline accidentally went off once when I was peeling a yam and the point of it hit the device right in the middle. The response time was instant. But I really don't need my Philips Lifeline. It costs $31 a month and I can't afford it anymore. Nevertheless, the Philips Lifeline makes me feel so safe like help is just right there.

My husband had a tendency to fall. And since having Philips Lifeline, there are no more worries. I was almost afraid to go away, but now I can. When he would get up quick, his oxygen level would be low and that was causing him to fall. Now, he is on oxygen and he’s only fallen once in the last year and a half. We’ve pressed the Lifeline button a few times accidentally while taking it off and setting it down too hard. The reps who answered were always very polite, very nice, and understandable. I like that they would ask to make sure what happened and then they would reset the device. My husband wears the device around the neck and it doesn’t bother him at all. And if I’m going to go outside or away, he’ll remind me to get his necklace and he will put it on. I would recommend Philips Lifeline.

I'm 86 years old and usually alone as I have a caregiver who comes only during daytime. I also wear Philips Lifeline around my neck all the time and keep it beside the bed at night. I forget about the Philips Lifeline most of the time, and I had a fall when I was next door quite a while ago. Still, I'm doing fine and I'm able to get up and go downstairs. Overall, I would be glad to recommend Philips.

I'm proud of my Philips Lifeline, and I'm not afraid since I've had it. I live by myself and my son who doesn’t live far away wanted me to have a medical alert button to make sure if I fell or got sick, I could hit my button and call him. I have my necklace on and I can push my little button and my son or somebody would come and check on me. Lifeline's response time was great. I'm very satisfied and happy.