Lifeline Reviews

My husband used to wear a Philips Lifeline around his neck. He had begun to fall a lot when he was at home. He would mash the device and they would send somebody out here. He was real pleased with it. All the people in customer service are really nice and courteous. My husband is in a nursing home now, but we're keeping the medical alert and keeping the payments up on it in case that I might need it one time later on. Philips Lifeline is fantastic and really nice to have. Everybody needs one when you get older.

My gynecologist was supposed to take me off a medication for bone density after five years, but she left me on it for 10 years. The machine does something to your jaw that makes your teeth more fragile. I’m 91 years old and I have fallen quite a bit. I wear my Philips device and I don’t even know it’s there. But I don't have the device on all the time because I have to go out. And even if I'm allowed to wear it in the shower and the bath, I don't that. There are times when I take it off and hang it over a doorknob.

I had a heart attack last April and my two daughters insisted for me to have a medical alert device. They decided on Philips Lifeline. I feel more secure now that I have it. I stick my button inside my bra so it doesn’t go back and forth. Every time I go to the washing machine, I must bend over the wrong way because that’s where it goes off most of the time. But I had never had to have an ambulance. I’m doing well. The Philips Lifeline team are wonderful. They respond very quickly. I've had a good experience overall.

I’m handicapped with arthritis. I use a cane to walk and I tend to fall from time to time. My bedrooms are upstairs and I have to come up and down the stairs. And I’m by myself a lot. I got a medical alert device to assure my children that if I do fall or get in trouble, I have help available. My daughter did the research and Philips Lifeline had the fall thing. If I fell and couldn’t push my button, there is something in the thing that alerts them that I'm on the ground. My daughter liked that and nobody else had it.

My kids wanted me to have a medical alert device. I got a Philips Lifeline device and I use it when I'm within my own apartment. It does not cover outside. I ordered a cord one time and I got it fast. The only thing is the cord should be a little more comfortable. It’s not very comfortable to wear. It feels like it’s gonna cut my neck off. I wish they can do something to the cord. I accidentally hit the button when I first got my device, and I thought the whole city of Raleigh was at my door. The response was very quick.

My Philips is always on at night. I got the device when I needed one and I’m glad it’s there. I'd recommend it to someone.

I wear my Philips Lifeline on my wrist and it's really good in terms of comfort. But it only covers around the house. It does not help me when I stand up in the mailbox and I was always thinking to have something that covers me a little more. On the other hand, I've pressed my Philips Lifeline lots of times and the response time has been good. The representatives I've spoken with have all been friendly as well. I recommend them.

My friends had Philips Lifeline and recommended it. I’m living by myself and decided it was a good idea. I don’t particularly like the cord. They interfere as far as my appearance. I don’t like seeing the cord. But I used the button once and they responded very quick.

My husband died and I had a stroke. I’m on oxygen and I can’t walk. I have to use a walker, so I got the Philips Lifeline medical alert device. I only use it when my daughter is not here. I have had a good sense of security since having the Philips Lifeline because I even sleep with it at night and I feel like if I press it, then somebody will come. It’s a necklace and it doesn’t bother me, however, it is really easy to hit the washing machine or something like that and then it goes off. At one time, I was really sick and I was outside. The device hit the tree and it went off. The Philips Lifeline team came down but I told them that the device hit the tree and I didn’t know it. Their response was really prompt.

I like my Philips device. Several times when I fell, they got to me right away. There was a case where they called me. I was in the kitchen and I had to scoot on the floor just so I could understand what they were saying. I don’t move well, and I can hardly walk now. But I’m safe with my Philips. If I need help, somebody can get here. It’s not bad having the device around my neck. But once in a while, I’m afraid that I wake up in the night and maybe it’s under my arm. But it hasn’t been pressed. I have Philips because of my age and I recommend them highly. I live out in the country by myself and the power goes off a lot, sometimes for several days. When my power was off for too long and the battery died, I was sent a whole new one. Everybody has been very nice.

My husband has MS and he falls. We got a Philips Lifeline and he’s had it for many years. This way, I can leave the house for a while and if he falls, then it’s, “I’ve fallen and I can’t get up.” It has worked real well for us. I’m really happy with it. We've used it and Philips reps responded immediately upon pressing the button. They sent help. One particular time, he was trying to get help with me and I didn’t hear him and so he pushed the button. The Lifeline came on immediately and I said, “Wait a minute. I don’t know.” He didn’t have a bell to call me.

I’m 90 years old now and I live alone and it’s a great comfort to know that I have the Philips Lifeline medical alert device around my neck in case of a problem. I have a daughter and a grandson that live close by and they are also very glad that I have this. I wear the medical device around my neck and it is very comfortable and not that heavy. I always have the device on and the only time I take it off is when I’m taking the shower, but I have it hung very close by, so I could pick it up in a second. I’m beginning to take it off at night. I put it right next to my night table, so I can reach it because recently, I must have pressed the button and the police came, and I don’t want that to happen again. I’m very thankful to have Philips Lifeline.

I wear my Philips device every day in the room, and everything is working with it. When I make the bed, sometimes I lean on my chest where it’s hanging and then I get a call from Philips. I’m living in a protected community, and if my son hadn’t insisted, I wouldn’t be using it but it’s a good idea. At a certain age, you have to be on your own. Even though you don’t use it, at least you know it’s there when you need it.

My daughter got me a Philips Lifeline device and I feel safe. I used the button in past and the response was very quick.

I'm doing okay with Philips Lifeline. This is my first one and it fits into my lifestyle okay because I'm old, and I'm living alone. If something should happen to me, I have something where I can call for help. Their customer service called me but I don’t feel it’s necessary that they go on asking me dumb questions. As long as it's working and I'm satisfied, that’s all that matters. It's necessary to get it and I would recommend it to a friend. They served and they were right there when I needed them. They came right on and I had no problem.

My wife had her Philips device for 4 years now and it has been all right. She's had a couple of falls since. Most of them, they picked up on. She fell one time and it didn't go off, and she had it accidentally go off a couple of times and they responded. Knowing that she has the device makes me feel more comfortable and I can go out once in a while. The thing about Philips is there are other cheaper devices that are good anywhere, whereas this one is only good inside the house, but, despite that, we’re happy with the device.

My experience with Philips Lifeline was very positive. I’ve been using it for several years now. Since I started using it, I'm much more relaxed and safer. I wear it all the time. I used it to call once and the response was positive. I remember having more company here, physically, than I ever had before. I also had police here. Philips Lifeline is good.

My daughter got me a Philips Lifeline and I like it. However, if I put it down somewhere, it'll cue me into the office. If I lay it down on the table when I go to bed, 9 times out 10 it'll come on. They'd say, "Hello. Have you fallen?" And I'd say, "No. Everything's fine." Other than that, I don't have any problems. Their reps are very nice. Sometimes, they're very quick to respond and sometimes I do three calls before I get them. I wear the device around my neck and I'm glad I have it because I have fallen and they were right there. I'm very satisfied with Philips Lifeline.

When I fell and broke my nose, my two sons said that was enough and they got the Philips Lifeline. They got the advice of the personnel director at one of our nursing homes. They asked her which one that they recommended and my sons gave the Philips Lifeline one to me. I've had it for about two years now and I have it on a string around my neck. At night, I put up my walker by my bed where I can reach the handle and the device is hanging on that handle. I never get out of bed to do anything without putting it on my neck. If I get up to go to the bathroom, I'll put it around my neck and go. I feel much safer. At least, I feel like I can get help if I need it. Every time I've punched it, accidentally or otherwise, they've always sent someone there. They got some help for me once when I fell. I know they are there for me.

I have my Philips device around my neck and I don’t even think of it. Everything seems okay. I’m 93 years old and I live alone. When I once had an emergency, the Philips reps were nice and their response was fine.

I was smothering one time and we needed the ambulance then I had to go to the hospital. I live alone and I appreciate having Philips Lifeline. I was told to wear it day and night, and I just depend on it in case. Since I've gotten the device, it made a lot of difference to me. I've also spoken with the customer service and they do real good. If I needed a help, they helped. I would want other people to know I have Philips Lifeline. I have a little girl that comes in the morning and in the evening, and helps me with my food. She knows what it means to me.

I’m in a religious community and they decided that I should get a Philips Lifeline. It fits okay when I wear it and I’m comfortable with it. Once when it was moved, I touched it and it went off accidentally. The response was very quick.

I had a bad accident where I had passed out and I was home by myself for a day and a half before my family discovered me. So, I got an emergency alert device. I’ve had my Philips device for four years. I wear it around my neck and sleep with it. It has accidentally gone off sometimes. The reps are very polite and concerned and they answer promptly. Having it makes me feel comfortable. I've suggested it to several friends.

I'm blind and I wanted to have a medical alert device to get some help if I have to and to stay safe if I'm alone in the apartment. So, I got a Philips Lifeline. One time, I fell and I didn't have the device around my neck. I was getting ready to open the water to take a shower and I remembered my wash cloth. I turned around quickly and I fell backward into the empty tub. I'm very lucky that I didn't hit my head and I sat there for 10 and a half hours. I thought that I should've had the Philips Lifeline around my neck. I waited for the woman who came to help me clean the apartment. It was unfortunate that I didn't have the device on, but it's a good thing to have.

I had a hip and knee replacement and needed a medical alert device in case I would fall. I got Philips Lifeline and it is really good. I like it and I feel safer with it. I accidentally touched the button one time, I was putting my dress on and they came. I'm satisfied with Philips Lifeline.

I'm in my 90s and I'm by myself. I fell twice and Philips Lifeline's team responded right away. Even when I go to bed and I touch it, they respond but I don’t need them. I feel safer with it because if something happens, I can get help. I live right across from the township building that has policemen and they’ll come right away. It's been a wonderful experience with Philips Lifeline and I recommend for anybody to use it. I have told a lot of people about it including my friends, and they are going to get it, too.

Philips Lifeline is one of the best things. Everybody who gets older should have one. If I travel, it’s always with me. It’s perfect for me and I’m very glad I have it.

I keep my Philips Lifeline around my neck. It has kind of a silk-ish cord that's very comfortable. It's soft and nice. Also, I am very careful so I don’t bump into anything and try to not jar the device. I've had it for a long time and I’m very well satisfied with it. I feel comfortable just knowing it’s there. It really gives me a good feeling.

Philips Lifeline gives us a good sense of security because every fall is detected, and there’s been a few. Their reps are also excellent.

My children gave me Philips Lifeline and with it, I feel safer. It's around my neck all the time, though sometimes it's uncomfortable. Their response one time was a 15-minute phone call and I was sleeping at the time, but they were very efficient. I recommend it to anyone and everyone.

I live alone so, I got a Philips Lifeline for my peace of mind and that my daughter doesn't have to worry if anything happens while I'm at home. Because in 2017, I didn't have a Lifeline and I had not felt good one evening, I went out to pick up my mail, and my neighbor found me on my driveway. I had a stroke and then I was in a nursing home for quite a while. So, right away, when I came home, I got a device that detects falls. The fall sensor feature helped me in July, because on a Sunday morning while I was getting my breakfast ready, I fell and the monitor came on and called my name. I didn't hear it. But when I didn't answer, they called 911. So overall, I would recommend them.

I’m afraid of falling and I live alone. Since having my Philips Lifeline medical alert device, I've felt like there was somebody watching. But I had a new one ordered because the old one was not working and something happened to it all of a sudden. I got the new one set up and it’s fine. But the device is heavy for me and it could have been a lighter pendant. I wish I did not have to wear it around my neck and I don’t like it because it bothers me. Apart from that, I’m very satisfied with Philips Lifeline. At times, the alarm went off when I picked up something from the floor and the Philips team always called and provided very good customer service.

I have been with Philips for four years and their reps have been very good. It's very important to me to have it that if I fall or need a medic, I wanna be able to press the button. Philips is a good company to go to if someone needs a medical alert device.

I live by myself. I’m 88 years old and my family wanted me to have a medical alert device. While I haven't had an emergency yet, I test my Philips Lifeline device every so often. Their response time was wonderful and the people I spoke to were very nice. I feel more secure with the device, which I wear around my neck. I have told my neighbor about Philips and she got one already.

I live by myself so I got a medical alert device. Philips Lifeline has a direct line to the hospital that I go to and my experience with them has been good so far. I wear the device around my neck and I go everywhere with it. It's comfortable and I forget that I have it on. Since having it, I feel more secure. I've pushed my help button, both accidentally and when I had to use it, and the Philips Lifeline team answered right away.

My husband and I both have the Philips Lifeline medical alert device. We needed it since we were getting older and the family thought that we should have one. I wear my device around my neck and most of the time I don't even know that I have it on. The team at Philips has been so quick to respond. They've also been very knowledgeable and helpful. Since having the device, we've been feeling a little more secure. We have told our friends that they need to get one.

My mother had a stroke, and her balance was affected a little bit - she's a little unsteady when she walks. She's sometimes alone and we wanted her to have a medical alert device for that reason. Her device from Philips Lifeline really helped because it saved her life a few times. When she's home alone, she wears it around her neck. Having that kind of security helped her. She's more at ease walking around and she's not so afraid because she knows that if she falls that someone will help her and call her. The Philips Lifeline team were very good. I used the device when I needed an ambulance, too. I pressed the button and they answered right away. They're very efficient, courteous and fast acting. They always have the ambulance here in less than five minutes. I'd tell other people about Philips Lifeline. It helps to have that extra security if you're home alone. It's almost like there's somebody with you.

Philips Lifeline's representatives have been good and their response time has been fine. When I fell and it didn’t go off, they sent me a new one. It is working better for me and they’ve also called me to see. Working with Philips has been so far, so good.

My husband had a medical alert device. It worked and I promised him that when he passed, I would take it. I’m old and I’m living alone so I should honor that promise. I wear my Philips Lifeline all the time. It doesn’t bother me at all and I’m totally unaware of it. After six years, it’s so much a part of you and you don’t even think about it. The only time I take it off is if I’m going out of town for an extended visit, then I leave it by the backdoor so that I can put it back on as soon as I come in the house.

I live alone and my daughter thought I should have a medical alert device. I have Philips Lifeline and I have it around my neck on a chain and it doesn’t bother me at all. It fits under my shirt. I feel safer that I have it because should I fall, somebody would be right in the device to see if I needed help. I also haven't had any problems with it, so I feel confident that I won't. I'm very satisfied with my Philips Lifeline and I recommend it to others.

I have walking problems and I've had the Philips Lifeline device for almost 10 years. It was recommended by a friend. It’s a safety measure and I know that I can get help when I need it. I’ve tested it and for a while, they were calling two or three times a month, but I did not appreciate that. I don’t need to be called all the time. I’m doing good right now. I have the device on my neck and I wear it all the time, even at night time because I don’t know when I'm gonna need it. Sometimes the string pinches where it goes together, though.

Customer service horrible. Waiting now for over 10 minutes after pushing help button and no response!!! Called customer service and no response after waiting for 30 minutes What kind of emergency alert system is that!! I want to cancel and can't even get anyone to answer the phone. No way to cancel on website???

My younger brother set the Philips Lifeline up when my mother fell. The device is comfortable and I got it so she can get it around her neck okay. I moved the communicator box from one room into the other room and I put a phone jack, so it's right in the center of the place. Sometimes, she accidentally buzzes it if she's leaning against the table or cutting vegetables, but Philips Lifeline is very good and very fast. No matter who I get, they're very nice and I've never had any problem with Philips.

My family decided that I should get a medical alert device and I got one from Philips Lifeline. It has made a whole lot of difference and my family feels confident because I have it. I'm connected with my house phone, and I can’t be too distanced from it. I could speak to it from wherever I am and get service.

My kids all wanted me to get a Philips Lifeline, so I did. I wear it in my shirt pocket when I go outside and do stuff, and in the house, I have it hanging on a doorknob close by. I was out raking one day last year, and the ambulance and the fire department came. I hit the button by accident, but they were understanding.

I live alone, and I have COPD. Sometimes I can’t breathe well and in having the Philips Lifeline, I feel very secure. But I’m thinking about cancelling it. I’m on a fixed income and there are others out there that’s cheaper. It was very nice dealing with the Philips Lifeline team on the phone though. When I press the button, they would always ask if I am in trouble or if I have fallen under. I would tell them I need somebody to help me breathe and they get right with it. One morning, I woke up and couldn't breathe. I pressed the button and an ambulance, with a fire truck, came and they got me stabilized in the hospital.

I've had my Philips Lifeline device for 10 years and my experience with it has been all right. I’m 94 and I have some problems with it. It goes off accidentally once in a while and I know the reason why, but it’s hard to prevent some of those accidental times it sets off. I found that I accidentally will set it off in bed. In the showers, I’d set it off while soaping up. So, I don’t wear it if I'm taking a shower or if I'm in bed. I'm supposed to be able to wear it but these accidental times it goes off, it’s a headache because I gotta run out and talk to them. I had two base units put in, one in my bedroom and another in my front room, so I can hear.

I have Parkinson's and I decided to get a medical alert device. With Philips Lifeline, I found that their reps are very efficient and polite. They tell me when they get my call through. Also, they stay on the line while I wait for help. Having the help button has given me a little more confidence. My device has served me well.

Philips Lifeline's medical alert device is very good. It serves its purpose and I'm very satisfied with it. My walking is bad and I couldn’t hear too well. So, I put it on and I have to wear it all the time. With it, I feel like somebody’s here watching and helping me. If I fall, they are right there to call me about what happened. Also, I've tested the device and Philips Lifeline got back to me good.

My daughter thought I should have a medical alert device as I'm old and I live alone. I got Philips Lifeline and I felt fine since. I wear it mostly at night and it gives me a feeling of security. I've used it for reasons that weren't emergencies and somebody came on the line right away. Everybody has always been very courteous and prompt and my experience with them has been fine.

I fell and my family felt that I might not have any help available if I fall. I then got a medical alert device in case of an emergency. It's from Philips Lifeline and I wear it around my neck.

My daughter is a pharmacist in a hospital. She said this Philips Lifeline was what was recommended by the hospitals. I live alone and I'm now 103 so she started it for me. I have everything at my convenience so I manage to take care of myself. I would tell others to use Philips Lifeline but this life alert seems to be more expensive than most of these other ones so one has to investigate others too.

When I bought the house nine years ago, I brought my mother over to live with me. I was divorced so there was just the two of us but she passed away in two months after I moved in. I didn’t want to be alone. If I fall, I wouldn't have anybody to help me. So, I purchased a Philips Lifeline. I've had it for three years now. One time, I fell here in our TV room and the person came right on on the phone and asked me if I was all right. I said, “Just stay on the phone until I see if I can get up on the sofa.” I’m 74 so I had to try that. But I got up on the sofa fine, so that was all right. The rep was very nice.

I’m over 80 and I thought I should have a medical alert. I wear my Philips Lifeline device all the time and I forget it’s there. It had gone off different times and their reps asked me if I had fallen. I said I didn't know why it went off and they said they would just reset it. They did very well. Also when I was having some trouble with the device working more than it should have when I roll over in bed, they just sent me a new one. They’ve been terrific about that.

I live alone so I wanted to have a medical alert device. I looked around and I liked Philips Lifeline. I just wish they would get something that I would be able to take in the car with me, or take a long distance from the house, instead of just depending on staying in the house and reaching it to get in contact with them. Other than that, I’ve had them for many years now and everybody at Philips Lifeline was perfectly fine. They’ve taken care of different little things that have come up as far as a new battery. They were right there for me. The device makes me feel better that I have somebody to call.

William has dementia and can easily slip, trip or fall before I came on as his caregiver. He and his wife uses Philips Lifeline. He wears his like a watch and the wife wears it as a necklace. The wife loves to be out amongst her plants. She is a walker who likes her freedom. She doesn't want caregivers to be always upon her. But when she comes outside by the pool, she would slip or fall so the device is good for her. And when they get a problem inside their elevator to go upstairs, the device comes in handy. Philips' staff has been great. There have been times during the overnight shift wherein they had to press the button because they had fallen, and Philips responded immediately which was quicker than trying to get to the telephone and dial 911. I’d get Philips Lifeline for all my clients.

I live alone, and I felt I’d be safer having Philips Lifeline. I wear my device all the time. The little string that goes in the back of the neck irritates my neck in the back. But other than that, it’s fine. There was one time when I got up in a hurry, and I ran into the kitchen and I fell. The Lifeline went off and then all of a sudden, it came in and said, “Do you need help?” So, I said, “Yeah, I fell and I can’t get up, but just a minute,” and I tried to reach upon my countertop to pull myself up but I couldn’t. So then, they called my daughter and her husband, and my son too. My daughter and her husband came. Her husband went to get the chair, put it over by the sink, and then I reached up on the sink, and between the two, they lift me up into the chair. I was happy I had the Lifeline. I advise anybody that lives alone to have a Lifeline.

My brother arranged for a Philips Lifeline after our mother had fallen. It’s like a necklace and she wears it everyday. She knows she can just press the button if she needs it and I'm more assured.

A couple of months ago, I stumbled and fell flat on my face on the cement. The children told me I needed to get a medical alert device, and so they got Philips Lifeline for me. My device is a unit that would go off if I fell and I've had good luck with it. I've been well-pleased. I wear my little button around my neck all the time, except when I go to town because it doesn’t pick up away from the house. I feel safer with it. When I realize I don’t have it, I have to go get it. I have stumbled a couple of times and Philips Lifeline's team has called to see if I was okay. They've been really nice. They want to be sure that nothing has happened before they hang up. They also called me and told me that something had happened to the device and that it was not picking up if I fell. They cut it back until they could get it fixed and I’m paying the lower price now. I have recommended Philips Lifeline to a lot of people.

I had a stroke and laid on the floor unconscious for three hours and if I had not had my cellphone with me, I don’t know how long I would have laid there. When I came to, I looked around for my cellphone and then I called 911. When I was at the hospital, someone came in and told me about the Philips Lifeline so I got one. I wear the Philips Lifeline device all the time. It’s comfortable and I don’t even know that it’s there. I take it off when I wash my hair though because the cord gets in my way. Also, I still drive but I don’t wear it out because it won’t work but I would like to have one that does work. Sometimes I press the button just to see if it’s still working and the response time is immediate. They come on and ask me first if I need help and I tell them that it’s just a test.

I fall so having Philips Lifeline gives me a sense of security especially when I'm bathing. The device has been very helpful and it's a relief that I had it available when I first had to use it. I have fallen at least twice and they have gotten help for me. Their reps were always very polite and the response time was very rapid. Overall, it's a good idea to have the Philips Lifeline device.

My husband had a kidney transplant, and then he had to get dialysis. There were times that I needed to go to the store and when he would fall, his life alert would detect that. He passed away in 2012 and I decided to get my own medical alert device because I moved. I got one from Philips Lifeline and I'm very satisfied. The device is comfortable to wear. It doesn’t cover me when I leave the house since it only covers three acres around me. So, I take the device off, put it in my purse and put it back on when I get back to the house.

My family wished me to get a medical alert device and as recommended by my doctor, I got the Philips Lifeline. One time, when I was fixing to cook, I accidentally hit it and it went off. Their team called me and my experience with them was okay. I really don’t like having one but I wear it.

Elida is a fall-risk because of the arthritis in her knees and her back issues. She and her family decided that it would be a best decision for her to get a Philips Lifeline and she had it when I first came aboard as her caregiver. I’ve been here for over four years now, so I know for a fact that her experience with it has been quite positive more than that period of time. With the device, Elida is more secure because it is so sensitive to the point where she doesn’t ever have to wonder if anyone will be alerted if she did get into trouble. I can run out for an errand and she always knows that she is in good hands. Also, I’ve been here with her on occasions where she slightly bumped the device by accident and I would hear the base and the person would ask if she needed assistance. Then I would go and tell them that she accidentally hit or pressed the button.

My mother is 97 years old and since having the Philips Lifeline, she has been feeling secure with it. The device is very reliable and it has been working really well. The response time and my experience in dealing with their team have been excellent too. I've recommended them to a friend.

My mother has had Philips Lifeline for a while now and she's used to wearing it. It has worked very well for us, and I’m pleased with what it does. We’ve had a couple falls where she’s rolled over on it and pressed the button, and it has worked every time. Then I'd call the rescue squad and they would show up. They have a good response time.

I feel better having my Philips medical alert device. I'm healthy, but I thought it would be a safety device to have just in case. I'm 82 years old and I live alone. I called Philips Lifeline a couple of times just to test my device, and everyone was very polite. We also got Philips for my uncle for whom I was responsible, and he wore it all the time. He fell one time, and he pressed the button. By the time I got over to his place, which is about half a mile away, the police and ambulance were already there. It worked really fast. So we know it works.

I needed a medical alert device, so people got me a Philips Lifeline. Since getting mine, I've enjoyed using it and I'm proud to do so. I've also had a good experience dealing with their team.

I've had two Philips Lifeline devices. However, I sent the original one back. It's connected with my Pace Maker and I can't use it in any place except here or my three-quarters of an acre lot. I was sleeping in my chair in the living room all night and the Philips Lifeline device kicked off. The lights were all out and I had a terrible time tying it double to get the telephone number undone. I had to call 911 to get it to stop. I didn't know how else to stop it and I didn't want the neighbor across the street to unlock the front door and come in and see what the matter with me was.

At my age, I wanted to have something on hand in case an emergency arose and the Philips Lifeline made me feel a little more secure. The device is very nice and I have it close to me in case I have to reach for it. Everything is going smoothly at the present time.

I had diabetes, high blood pressure and I kept falling. The doctor decided I needed a medical device and my daughter decided to get me one. I wear the Philips Lifeline device around my neck and I feel safer with it. I have fallen twice since I had it. One time, I pushed the button and people came in a reasonable time to help me. The other time, it went out and they detected it. Everybody at Philips Lifeline has been very helpful.

I am very pleased to have my Philips Lifeline. In 2002, I fell down a flight of steps and was unconscious at the bottom in the fetal position. Then, I went up the steps and I had blood coming from my head, with the imprint of the railing on my face and my arm was hanging. Within two minutes, the ambulance was there. My balance was so bad so now, I am wheelchair bound. There were also times when I have hit the button by accident. Their reps were so kind on the phone and they came through very quickly. Even if I told them that I touched or bumped the button accidentally, they didn’t get angry. They just told me that it was okay as long as I was alright.

Philips Lifeline's response time was very good and the reps were very informative and polite. I wear the device on my neck. I push it to the back and to the shoulder blade area, and it is not in the way. But I take it off when I take my shower and have it within reach. I know I shouldn’t do that but often when I don’t take it off and it is bubbling around me, it goes off.

I had sleep apnea which was running my blood pressure up and causing problems. I had a medical alert device that I wear around my wrist around the house and then I got one that I wear around my neck and I can go anywhere with it. My kids are very satisfied with Philips Lifeline because they know that if I fall, it will kick in. I also feel more secure with it because I'm on a rollator. One time, I locked myself out of the house and I was able to press the button and get someone to call the local sheriff’s department. They came and got me in the house again. My grandkids accidentally set it off and the Philips reps were very nice about it. Whenever I called them, they got me the help that I needed. But the device around my neck is heavy and I prefer to wear the wrist one around the house. I would also like to get them both on the same plan. But overall, I have been satisfied with Philips Lifeline.

I'm 100 years old and I live alone. I got a medical alert device from Philips Lifeline and it's working fine. I wear it all the time and I feel secure with it.

I was having heart troubles and I would spend a lot of time alone in the house because I’m retired. And then, when I fell, I had the button on to call my daughter and I called 911. It’s nice to know that the button is there and it can work if I’m thinking about it. However, my main problem is, if I had a problem with life-saving I would rather have one that doesn’t make any difference whether I’m home or away. Philips Lifeline has one that works like a phone and if you have a problem, you trigger it wherever you are and they know where you are. But that’s the only problem I have. A couple of times, it was out that they had to fix something. They changed it because they must have tested it somehow and thought it wasn't working. So, my worry was how long was I without it if it wasn't working.

So far, I feel okay about my Philips Lifeline. I sometimes press the button to see if everything’s okay and their response time is very good. However, I don’t want the device around my neck because it dangles and it almost choked me to death when I was sleeping. I woke up screaming and it took everything to get it off. I required one for my wrist in place of the thing that I tie around my nightgown. I’ve been asking for it for a long time but they never sent me one and I’m disappointed about it.

I’m 92 years old, I live alone and I have a need for a hip replacement. I also got two bones in one of my legs that are rubbing together so I hardly get around. My doctor said that I needed a Philips Lifeline and he was the one that got it for me. I haven’t had to use it but it’s mighty handy. I enjoy it. I keep it with me all the time and it works fine. I also carry it with me when I go to bed. If I fall or if I get hurt bad, I know there would be somebody here to help me get up. I used to fall a lot but I don’t fall as I used to because I don’t go outside. The only place I ever go is to church, to get my hair done and to the grocery store, and I’m glad I got the Philips Lifeline since I fall every once in a while. I even broke my fingers. I would advise anybody who lives alone, is old as I am and with bad health that they need to have a Philips Lifeline. So far, I’m satisfied and happy with mine.

I've had Philips Lifeline for several years now and I’m well-pleased with it. About five years ago, I fell and broke my hip. After my husband died, my children wouldn’t let me live by myself unless I get Philips Lifeline. I wear it around my neck 24/7, but it’s only good in my yard and house. Sometimes, in bed, I’d turn over on it, it’d go off and I’d have to apologize to them. Two weeks ago, I didn’t know that I had mashed the Philips Lifeline and everybody responded to it. My son-in-law living here in town came and told me about it. The fire truck came and the ambulance responded too. I was thankful for that. I was sorry that it had gone off and I didn’t need them, but it felt good to know that they all responded. I’d recommend it to anybody.

I'm old so I got myself a medical alert device. I started using Philips Lifeline three years ago and I had the device around my neck. One time, I got a rash around it and I was concerned. But it was not their fault. I didn’t read the instruction well and didn’t realize that I could wash it. I have a problem with the sensitivity of the button. I had pressed it several times by mistake. It was scary to hear them calling me and I didn't know what was going on. There was shampoo in my hair when I hit the button. I didn’t even realize that I had done it then someone came to the door. I realized that it could cause embarrassment with all the people coming with the sirens. Other than that, I'm satisfied with my experience with Philips Lifeline.

My twin sister had a lot of major problems and she was with Lifeline. And she loved it. One time, she left a little frying pan on the stove and thinking she had turned the flame all the way off, she had gone to the doctor. Then the fire department called me. I said, "Yeah, I’ve got a key." But they said that they had to break in the door. The smoke alarm was going off and they didn't want the house to catch on fire. It was things like that that made me go with Philips too.

I was by myself at the time and I needed something to alarm my children if necessary. With Philips Lifeline, I can contact my children and they can call who they need to. I’ve had it for so long and I don't wanna be without it. It’s a big comfort to know that I have something that I can get help with. The device goes around my neck and I use it periodically to make sure that everything is working properly. Also, their team has been more than helpful whenever we have questions. I am very satisfied with it and with the people that I have talked with. And if my friends are here in the house, I'll show them exactly what the Philips Lifeline is, what it does, how fast, and the whole nine yards.

I was falling and Philips Lifeline has made me feel a little safer. It's uncomfortable in the summer though. I don’t like having anything around my neck. But otherwise, the Philips Lifeline device is nice. When I pressed the button before, the team responded quickly and was very nice.

I live by myself and a medical alert device could come in handy. I got a Philips Lifeline and it has been comfortable to wear. Thus far, I've used it for testing but never emergencies. Still, their team has responded right away. Overall, I'm satisfied.

We had the Philips Lifeline first for my husband and then I took it over when he died. I'm living alone now but I feel safe having the device. I tested it a couple of times and the Philips Lifeline team responded in less than a minute.

I live on my own and I'm getting up there in age. I thought I better get a medical alert device. We had hospice in here that recommended Philips Lifeline. So far, I've called in to test my device every now and again, and I've gotten a good response. Since having the device, I feel confident that I won’t be alone if anything happens. I would recommend it.

I’ll be 92 on my birthday and I have a falling problem. I’ve broken lots of my bones doing that, so I'm trying not to fall. When I do, I need to get help because I live alone. I wear the Philips Lifeline around my neck and I don't even know it’s there. If I’m going out, I put it under my clothes. During times when I pushed the button which I didn't know I did, they were right on the phone. It’s sensitive which is a good thing. My family is happy that I'm wearing it. In fact, my cousin has one in Tennessee because of me. Though it's too expensive with monthly fees that are higher than most are, my experience with them has been okay.

I had been in the hospital and when I came home, my family said that having the Philips Lifeline would be a good idea since I live alone. When I first got it several years ago, I was driving a car and being out more and I knew I could only use it in the house. So I considered getting one of the others. But now that I’m confined to the house most of the time, replacing it isn't necessary anymore. We’ve also had a few problems with it, and my son has called the company and they've corrected it. Whenever the device was set off, the team's response was always right away and very often, I didn't know what set it off. Aside from that, it's comfortable to wear as a necklace and I even forget that the device is there.

I have a history of falls and I had a medical alert device but I decided to switch to Philips Lifeline. They are not excellent, but they are not bad either. The device didn’t go off the last time I fell and I had to press the button. I thought it’s supposed to go off when I fall. This has been an ongoing problem and they keep sending me a new one saying, “This one’s new and will go off,” but it doesn’t. Nonetheless, the reps at Philips are really nice and they really understand what’s going on. I wear the device around my neck, but it gets in the way all the time. I don’t like to put it on. I wish it had a chain and that it wasn’t on the string that gets dirty and reminds me of a macramé cord.

When my husband died and I lived alone, my daughters decided I should have a medical alert device from Philips. We talked it over and I agreed that I should have it. I wear it all the time now and it gets a little awkward sometimes, but for the most part, it's fine. It went off one time because it was a little over sensitive. If I leaned over and it maybe banged up against the table, it would go off. But they responded pretty quickly and they were always right there. I feel more secure since I've had Philips Lifeline.

My wife had to go into a different living arrangement because of her condition and that left me at home by myself and my son. We discussed the situation and decided that the Philips Lifeline would be one good way of alerting someone if I should happen to fall or something else happened. I wear the device around my neck and I feel secure with it. It also gives my son a lot of assurance that I'm okay. But sometimes it will get in the way when sleeping, but I just readjust and get it towards not maybe pulling on my neck or something. The device works great and the Philips Lifeline team has always been really personable and friendly. I’ve called them occasionally just to check my unit and see if everything is working okay, and I’ve always gotten a good response, and the communication with them have been great. The monitor in the bedroom it keeps tabs on me too. It’s a good and safe system.

I have blood pressure problems and concerns about passing out, and my kids insist that I wear a medical alert device because of passing out. I have the Philips Lifeline device and I passed out one time. They responded right away and they called me on the phone, but I was able to get up. Sometimes, I accidentally push a button or bump a button and it goes off, and they'll call right away. The response is good. However, I got one bad experience with the device. The rope that goes around my neck is filthy dirty and I can't get it cleaned.

I've been all out of breath so I got a medical alert device from Philips Lifeline and have not had any problem with it.

I've had the Philips Lifeline for six months now. It’s almost $40 a month and I feel that it’s a bit expensive. But my experience with them has been really good so far and they've been quick to respond. They responded when I fell, even if I didn't press the button. I also have accidentally pressed the button a couple of times and they were always very alert and they came right on.

I wear the Philips Lifeline around my neck and it's been fine. My interactions with their reps have been very good, although the response time has been a little slow whenever I test the device.

Don’t waste your money. It doesn’t work and now I lost a love one. When I spoke to the rep she didn’t have any answers. All she would say is there are many many variables. If there are so many that it won’t go off when you fall there is no sense spending the money each and every month.

My friend was using Philips Lifeline and recommended it. Because of age and pressure from my relatives, I decided to get it. I've had it for five years now. I have the pendant but I don't feel comfortable with it. In fact, I don't feel that I'm sufficiently protected. Maybe it's just I'm not sufficiently acquainted with the use of the pendant. I would appreciate their occasional call to ask how it's working. The line where it's operative is too short as well. I had a fall outside near the front door and I was not covered by their device. And then, I discovered that I have to pay more money if I want a greater line for it being operative.

The Philips Lifeline reps have come whenever I call and they also always call me. They are helpful and friendly. Philips Lifeline has made a difference whenever I need them.

I have some issues with balance like standing up, so I thought it would be safer to get a medical alert device. I got a Philips Lifeline and since I've gotten it, I feel safer. I had used the button and their response was pretty quick, it was within two minutes.

We were worried that my mom might fall in the bathroom or in her room at night and we wanted to make sure that if she did, she has someone to call and make sure she was safe. We're very blessed to have Philips Lifeline. My mom wears it all the time and she knows to press the button when she needs help. It's given her a feeling of being secure knowing that if something happens, she has that on her. My father used to have it also. He was very ill with COPD and he was having a lot of chest pains. We pressed the button and it went well. The team at Philips came right away and notified my sister. They got an ambulance first right away. They were very attentive and caring. We're very satisfied with the company. If someone asks me about Philips, I would tell them to definitely get it. It's a necessity.

I had been hurting in my chest a little so my daughter said I needed something to keep me company. She got the Philips Lifeline for me. I wear it all the time and I feel glad to have it with me at home. I live by myself and it helps a lot. The reps are nice too. As soon as the buzzer goes off, someone calls and asks me if everything's all right. I’m very satisfied with Philips and I would always refer them to a friend.

I saw an advertisement for another medical alert provider and when I got in contact with them, they were the rudest people. I should have known better when I first talked to them. I asked this guy if they were the one that John Walsh advertised and he said, “Oh God, no!” Then they charged me over $200. So, I packed that thing up when I read that contract they sent me. They must be crazy if they thought I was gonna do that. And they really didn’t make me feel very safe. I got kinda concerned so, I got on the phone with my daughter, Mona, and told her they were gonna cheat my money and were not gonna send it back. She called them and the guy got smart-alecky with her. So, she told me to call my credit card company. I did that and the money was right back on my card and taken off from them.

I’m unsteady on my feet and I'm worried about falling. My Philips Lifeline device gives the kids peace of mind and I’m doing everything to please them so I can stay here on the farm. My son lives on a house on the same farm. I wear the device around my neck and the only thing I don’t like is that it shows. The cord is just not the prettiest. Also, sometimes it would blink at me and the Philips people thought that when that happens, it needs charging. But sometimes, it shouldn’t need charging when it’s doing that.

We were concerned about my husband falling and although he resented the Philips Lifeline device in the beginning, he has accepted it now. However, I noticed during testing that the team takes a little long to call back. Once the button is pushed, the unit would come on and say that someone would be there. But once it has said that, there would be a long wait. We've had very good interactions with the team though, and we've been satisfied with Philips Lifeline. I would and have also recommended it.

I fell, had to go to the hospital and went through rehab because of the fall. Since having Philips Lifeline, I feel more comfortable at home. I have accidentally hit the necklace and they’ve been really nice to call me quickly. The one I’ve talked to has done a good job. I love this medical alert device and it’s really what I needed.

I’m in the 90s and I’m alone. That’s one of the reasons my daughter took Lifeline but I was planning on it myself before she suggested it. I wear the necklace button and I just take it off when I’m going to the big town. A couple of years ago, I was in my little garden, reaching for a tomato, and I just went down. And then I heard on the house, while I have the tomato plant right beside the house and the flower garden, “Are you okay?” I couldn’t report because I was outdoors. I got up and I went into the house. About 10 minutes after that, the paramedics came. I said I didn't call and I was okay. He asks if I was sure and I said I just went down. I asked who called them and he says, “Lifeline.” However, the range of the device is just around the house and I’d like to extend the area but I know it’s gonna cost more. Other than that, I have recommended Lifeline.

My husband passed on and I wanted help in the house. With Philips Lifeline, I know that when I squeeze the button, somebody will call to find out if everything is okay and that makes me feel a little better that someone is paying attention to me. Everything is natural and nothing is out of the way when they respond. Their people have always been very nice to me. I wear the device around my neck and I have no problem with it.

Mauro was unstable and he stoops. If something happened, he wouldn't be able to call. But with Philips Lifeline, he doesn't have to use the phone. The family probably feels safer and more at ease knowing that he can just push the button and get help. Mauro didn’t like the device when he first got it. But he’s had it for a while now and it's like second nature for him now. In fact, he feels better having the device. He was glad he had Philips Lifeline when he fell. It saved his life. He was by himself inside the house and he just pushed it. The Philips Lifeline team has been great too. They help out a lot with programming and new devices.

I'm old and I live alone, and with the Philips Lifeline device, I know that if anything happens, all I've got to do is punch it. At first, having it hanging around on my neck bothered me but now I, don’t pay any attention to it anymore. I'm satisfied with Philips Lifeline.

I live alone so I decided to get a Philips Lifeline and I’m very happy to have it. I usually wear it around my neck but I don’t wear it at night because I’m afraid I’ll roll over it so it's on the table next to my bed. Yesterday I tested it and it was good. The people I talked to on the phone were very professional.

When my friend told me I needed a medical alert device, I got a Philips Lifeline. I keep it around my neck and I feel safe because I’ve got my button every time I need it.

I’m very pleased with Philips Lifeline. I've had it quite a while and I never had anything I’ve been so pleased with that requires nothing but a little bit of common sense. I'm 89 and I have arthritis. I have two artificial knees, one artificial hip, and one rebuilt arm. I also use extra wheels to get around since I don't walk too well. I wear my device as a necklace all the time as I am alone quite a bit and there have been times when I probably would not have been able to have gotten up and motivated myself had I not got help. I also try to be careful with it because it went off accidentally more than what I actually used it and I hate that. Philips Lifeline's reps have got enough to do than answering bogus calls. But whenever I've hit the button, they've responded immediately. They've been very patient too. I would recommend Philips Lifeline in and out. I am completely sold on it.

I’m 91 and I live alone. With the Philips Lifeline, I know that if I fall, somebody will come to pick me up. They respond instantly when I test my button and their attitude couldn’t be any better. I wear it the whole day and put it on my nightstand at night so I won’t accidentally roll over and put it off. I'm perfectly satisfied with Philips and would tell friends to get it.

I had an illness and a couple of operations. I had to be left alone for a while and my family insisted that I get a Philips Lifeline. I fell one time, it then went off. And I got help. It was a scary experience but I felt very happy that I had this thing. However, I wear it around my neck and I'm not happy about that. It's very aggravating. I have oxygen and I have to wear the oxygen tubing around my ear. I also wear glasses, I have hearing aids too and I've got so many things up around my ears and my neck, that this thing gets in my way. Sometimes, at night I just take it off and hang it on my bedside table. I also don't know exactly how to adjust this thing to keep it shorter or longer. So sometimes, it's too short and sometimes, it's so long that it gets in my bed clothing, and that's when I turn over on it, and it goes off. I just don't how to wear it properly and comfortably. But I will recommend it. It gives you a very safe feeling when you're left alone.

I’ve been sick for three years. My back hurts so bad so a couple of times, I’ve been here by myself. I also had lymphedema. I wear the help button around my neck but it bothers me and I wish I had one of those things on the wrist. I thought about calling and getting upgraded on that as I can’t go very far because the Philips Lifeline won’t reach that far. I also thought about switching if I can’t get something I can put on my wrist where I can get out in the yard with it. When I fell out, I don’t know how Philips Lifeline knew but it takes them three times before they come on and that sometimes is too long. When I hit the floor, they need to come on and ask me if I'm okay but they don’t. Lymphedema is a life-or-death thing and the Lifeline needs to go off immediately when I hit the floor, but they come by because people knew I was sick. Other than that, the reps are always nice whenever they get on the phone.

I have my Philips Lifeline through the hospital in El Dorado, and I wear it around my neck almost all the time. It won’t work when I'm away from home, but I still wear it. It still works in the yard though. I live by myself and I feel much safer with it. I've used it several times and it really works in getting help. When my husband was still alive and I was trying to help him in the bathroom, I sat down on the bathmat and fell into the bathtub. I couldn't get out. The police came and got me out of the bathtub. At times, Philips sends me new help buttons and I always doubt a little whether it's gonna work or not. I have one that's still supposed to go off if I fall and get knocked out, though I'm a little leery whether or not that would happen. Still, I'd tell friends to get Philips through El Dorado.

I needed a medical alert device and I decided to get one from Philips Lifeline. I feel very comfortable with it and I like it very much. I wear it around my neck and at night, I put it beside the nightstand, up by my bed, in case of an emergency. I would definitely recommend Philips to my friends. I wish everybody at my age would carry one because it’s very important, especially if they live alone.

I live alone and my family decided that I needed the Philips Lifeline. When I fell once out on the lawn, the Philips Lifeline recorded that and it called some family members. That was the only time I’ve ever used the Philips Lifeline and they got to me quickly. Although I wear the device around my neck, I forget that I even have it. The cords that I have around the neck tend to get a grayish color and it’s hard to wash out so it would be better if they use a butt cord.

My son wanted me to have Philips Lifeline 'cause I live alone most of the time. I like it and I have more confidence when I get out alone. If I go out in the field or out in the woods, I put it around my neck and keep it on most of the time now. The device is really good and I've been getting along pretty well. I'm satisfied with it.

I can't walk very well and I'm using a cane now. I also fell a couple of times. I got a medical alert device from Philips Lifeline and my interactions with their team have been good. They call me every so often and check out the device. I wear it all the time, but it has to be around my home for it to work and it wouldn't work whenever I leave the premises or if I'm 30 miles away from home. Nevertheless, I will tell people to get Philips Lifeline's alert device.

My husband went into the nursing home and I knew I would be alone here. Plus I’m 85 years old. My sister had Philips and it worked very well for her, and since I got one as well, I have greater peace of mind. Their team is very nice and they respond immediately. I wear the button around my neck and it's easy to use. I’ve told several people about how good it is.

My son suggested that I have a medical alert device, then he got one for me from Philips Lifeline and he paid for it. Philips Lifeline has been a good service to me. I feel more safe with the alert device because I live alone and I don’t think I could go without it. I've twice accidentally hit the help button, though, when I was asleep. I heard somebody talking and it was someone from the Philips Lifeline team who called and woke me up. The reps were very nice when they called and I told them I was sorry that I might have rolled over the device. I wear it on a necklace and I can hardly even tell that it’s here, except for the times when it gets through my clothes and I can see it, but I don’t have any problems with it at all. I’m very pleased with my Philips Lifeline alert device and I would recommend it to anybody.

I had fallen several times and I was dizzy a lot. At the time, I was using a Philips Lifeline. I had good interactions with their reps. I'm supposed to check my box and push a button there to make sure the device is working. When I did that, their reps came on. However, I went for therapy, rehab, and I'm just a lot better now. So, I need to pack up the device and send it back. Still, Philips' team was very helpful. They gave good service and their device works.

I take medicine everyday and my children think I should have a medical alert device. I wear my Philips Lifeline device all the time and once in a while, I forget I have it and I lie down. Then it would go off. The team's response time has been okay. It suits for me and I’m satisfied with Philips Lifeline.

The Philips Lifeline has helped in my peace of mind. It's my mother's first medical device and though she doesn’t understand it too much, she has used it a few times and the response has been excellent. I would definitely recommend it.

I have fallen a couple times, and the Philips Lifeline security system came on and they wanted to know if we were all right or if we needed help. The response time is good. A couple times, I fell outside and my wife was in the house, and she came out running for me because the Lifeline said I fell. It’s good and I feel secure with it. It feels good that when you fall down, somebody will come out looking for you right away. I have no problem wearing the device on but my wife complains about it every now and then. The thing goes down between her bosom, and then it annoys one side or the other. I asked her to shorten the strap and it was a big help. She hasn't complained about it much lately. I'm satisfied with the device and the response we got from Philips. But it would be nice if it was a little cheaper.

We needed a medical alert device because of age and when we test our help button from Philips Lifeline I have no problem with it at all. If we hit it by mistake I just tell them that we’re fine. My children are happy about it because they know that we’re set. I’ve talked to other elderly people about it. I told them that’s what they should have.

Ana has had her Philips medical alert device for a year and it didn’t work most of the time when she first moved here. Also, she feels it costs too much.

I fell a couple of times so I got Philips Lifeline and now that I have it, I'm more confident. When I pressed the button, the team responded quickly.

Before I got out of the nursing home, I had to have a Philips Lifeline. I wear it around my neck and if I need it, all I have to do is punch. I used it when I fell and they were talking to me before I even hit the floor. Then they got the ambulance here right off the bat. But if I would fall outside, they wouldn’t be able to talk to me. Other than that, it's working just fine and anyone looking into Philips Lifeline should try it.

There were two times that I had calls from Philips but I didn't fall. I took it off to take a shower and put it back on, and then they called me asking if I fell. But other than that, I’m glad I have it and I feel secure with it.

I had a bad automobile accident a year ago and I needed an alert device so I got a Philips Lifeline. Since then, my daughters worry less. Philips Lifeline gives me a little peace of mind knowing I got a backup if I need it and they have been there when I needed them. In fact, I've fallen a number of times and they got a hold of my family. So far, my experience with Philips Lifeline has been very good.

We’re old people and our son wanted us to get Philips Lifeline device. It makes us feel safer and we’re glad we have it.

I’m legally blind and my girls got me the Philips Lifeline that I could ring anytime I needed help. I've used it a few time when I've fallen down and the response time was very good. They got in touch with my kids right away. I pushed the button and I waited for them to answer and then they asked me what was the problem and I told them. They’ve only had to call the police once because they couldn’t reach anybody. I wear the device around my neck at all times and I'm contented with what I've got here.

I had fallen and I was in the hospital. My son decided to get Philips Lifeline so it has been here ever since. Sometimes, if I’m getting out of the tub or drying myself, or the slightest thing, it goes off. It’s a nuisance sometimes but I realized that should anything happen, I really need it. Their response time has been better. The one I had before this wouldn't go off if I fall on the floor so there was no protection at all.

One of my daughters got in touch with Philips because what I had wasn't gonna carry anybody anymore. I live alone in the farm and my family feels better that I have it. I wear the device around my neck and if I need it, I hope I will be able to push the button. I haven’t needed it but I called Philips Lifeline to make sure that it was working. I don’t do it often enough. One time, it went off when I was taking a shower and the ambulance was there. It was a surprise but it was a good thing that they came. I heard somebody calling my name and I got out of the bedroom where I was dressing up. They were as surprised as I was but they said that they like to go on calls where nobody has fallen. I’m satisfied as far as the experience I’ve had so far.

My husband passed away and I was living alone. I decided to get a medical alert device. I’ve had Philips Lifeline for about five years now and they call me about once a month for testing. I wear the button around my neck and it is super-sensitive. When I lean against something, it could go off. I would recommend and have recommended Philips Lifeline.

I used to get calls that say I should get a medical alert device. I thought to myself that I wasn't that old and I didn’t need anything like that. But then one time, I was letting my dog out of the crate in the bedroom and I tripped down the rug and lost my balance and went down. I laid there for four hours. The doors' all locked, dinner in the oven and green beans on the stove for the dog. I kept yelling and yelling and yelling and the dog barked, trying to help me. Finally, my neighbor came home from work and called me on the phone. I didn’t answer. This neighbor went to the door and still, I didn't answer. The neighbors then called the police who eventually broke in. They then called the fire department and they took me to the hospital. After that, I got an alert system ‘cause you’ll never know when it’s gonna happen again.

When I was released from the hospital here in Boaz, Alabama, the people there said I would get a Philips Lifeline within four days. Nobody told me anything about it and it just was sent to my door. I haven’t had to use the device since I got it but I’ve had to use it because of my husband. He passed out and I couldn’t reach the phone. He was sitting in a chair at the bar and we were fixing to have our meal. I couldn’t turn him loose without him falling from the chair so I used the Lifeline and it was a very short time until I had help out here. The people at Philips were on it immediately. They knew exactly where to tell their people to come and to tell them what my address was.

Since I have COPD and I’m 91 and 1/2 years old, my children got me a Philips LifeLine and I now have more confidence. It’s a little annoying hanging around my neck but I would recommend it.

I had a stroke in 2014 so I need the protection of being able to get a hold of somebody. I'm having difficulties with my phone, with all the advertisement that I have to go through before I can use it, so the life alert device is the most reliable way to get a hold of someone. I got a Philips Lifeline and dealing with their team has always been very good. They're very respectful whenever I accidentally press the button. Sometimes it's a nuisance though because I have a left-sided weakness and if I’m doing something on my right-hand side, my left hand tries to do something. A lot of times it will end up pushing the button accidentally. Like when I put on my shoes, while I'm using my right hand do it, my left hand is working. That's just normal because of left-side weakness. So, my hand is moving nearly constantly when I'm awake.

My son bought me a Philips Lifeline medical alert device and I'm very satisfied with it.

My daughter got a Philips Lifeline for me. It's the first medical alert device I've had. I wear around the neck and it's all right. Their people tested it for me and I haven’t pushed that button that I know about. It seems to be working okay.

I had a small fall and I decided to get a Philips Lifeline. I just put the device on and that’s it. When I called Philips Lifeline last time, their reps answered. So, it worked okay. Their reps treated me fine. Philips Lifeline is good.

The Philips Lifeline device is great. It's not out of reach. When I accidentally sat on it one time, the team responded in a very decent amount of time. I’ve also had to call them when it went off and they’ve been very good.

My son decided to get a Philips medical alert device when I fell the second time. I wear the button around my neck even at night time. I fell again and broke my other leg and they came to my rescue. Their guys got down inside here and got me to the hospital. That was a lifesaver. Having the device, I feel safer that I’ve got somebody there. If I fall, they know it immediately and come on the line. One day, I was undressing and I pulled it off with my dress and it hit the floor. They called me immediately and let me know that they thought I had fallen. Also, I like where they call an assistant to come help, too. I’ve got a neighbor that they call and she comes over. I would recommend Philips Lifeline to a friend and I would tell others how good they are.

I had a stroke and I was in the hospital. It seemed like a good idea to get something when I got out of the hospital and Philips LifeLine had good recommendations on it. I have people that are on the call list. If something happens and they’re available, somebody could be there before the ambulance. Also, if I fall over, nobody saw me and I couldn’t get up, I could at least tell them where I was.

I've had a very good experience with Philips Lifeline. I had fallen so I needed the device and it works very well. When I've tested the button, the team has responded very quickly.

I’ve had Philips LifeLine for 10 years now. The first time I accidentally used it, I really didn’t understand what was going on. I kept hearing somebody talking in the background and I didn’t understand what they were saying. My hearing isn’t the best in the world, so when I heard somebody talking, I just thought it was the neighbors outside and went back to sleep. Nobody explained what I was gonna hear when I pushed the button. Philips Lifeline then called my son. He had gotten up and came to check on me. A few weeks ago as I rolled out of bed in the morning, I accidentally tripped it and a lady said, “Your help call is in progress. Please wait. Your help call was in progress. You’ve been connected. Someone will be right with you.” So, it takes usually about 30 seconds for somebody to answer once it gets a connection.

I’ve had several mini strokes and I needed help right away. I had the Philips Lifeline device two weeks ago. Sometimes it gets in the way when I wear it so I adjust it. With my Philips Lifeline, I worry less. If there is an emergency, somebody can get in the house without me having to call anybody. If I just push the button, they can get in the backdoor. However, it’s too expensive and I can’t figure it out because I’ve seen other ones that are a lot cheaper. I thought about changing, but I didn’t know what to do. I have another friend who has a different kind of medical alert device and they call her every once in a while to make sure she’s all right. I’ve never had anybody ever check on me from Philips Lifeline although I thought they would. So, I wondered if my Philips Lifeline was even working.