Lifeline Reviews

I have asthma and arthritis in the lower back and I always told my kids that I don’t need a button because I can call 911 if I need to. One day, when I knew I needed help, I couldn't reach anyone because my phone wouldn’t work. It was the third time when I finally got the dial tone. Immediately, because I was in such a panic and I couldn't breathe, I didn't even dial 911. My fingers just started dialing the most familiar number that it knew and it was my son. He contacted the paramedics and had them come out. By the time the paramedics came out, I was able to breathe. I had an inhaler at the time and they got there. The first words out of my son’s mouth as he came through the door was if I was gonna fight him on the button. I resisted getting anything. I didn't think I needed it and then, when I needed something, it was a close call.

I’m living alone, but at the moment, I have 24-hour care because I have Parkinson's. I have a Philips Lifeline and I wear it all the time. It's very good. I forget I have it and I just keep it on all the time. I wasn’t telling anybody that I was falling. Every time I fell in the house, it was picked up by the Philips Lifeline. And so, now, I’m more careful myself. The machine turns me in every time I fall heavily enough, and that hasn’t happened in the last four weeks. So, it helped me realize that I am falling serious enough that it turns on the machine. But I get in front of it and say, “I’m okay, I just fell and I feel all right." My experience with their customer service has been fine. It happens promptly and I can understand what they’re saying. They also seem to be really concerned that I’m okay. When we establish that, then it’s fine.

My mom is 95. Two months ago, she fell and I was not able to get to the phone. We used the Lifeline to call the ambulance. I feel safer knowing she has a Philips Lifeline and I'd recommend it to a friend.

I live alone and I’m in my 90s, so I got myself a Philips Lifeline. I feel safer with it in case I’d fall. They checked up on me on Saturday and their customer service was very good. They were interested in if it was working, and I told them that it was. They were very helpful. I wear the device all the time. When I leave the house and go shopping, I, however, don’t wear it downtown. Philips is very good and I get along great. I’m very satisfied with it.

I fell outside a couple of times and my daughter felt that I was in need of a medical alert device. I feel safer having Philips Lifeline. It's also comfortable to wear.

I did research and knew other people that were using the medical alert service of Philips Lifeline, and they liked it, so we got it as well for Ila. Faced with multiple choices, it was nice to have a recommendation from somebody. We now have a caregiver for Ila, but Philips' service is still useful for the nighttime. Earlier, when we were going to work and Ila was home by herself, it gave us great peace of mind.

I have MS and I always have to go to the bathroom. Having my Philips Lifeline helps and it has been really good that I have it. It's around my neck and one time, it hit my chest and went off. Philips Lifeline's team called me quickly. It really works and having the service is very comforting.

I’m 99 years old, I live by myself and I had a stroke some time back. I got a medical alert device from Philips Lifeline and with it, I feel safer. Also, when I checked to see if the button was working, I got a very quick response.

I live alone and my four kids all live in different states, and they were concerned. One of them gives me the Lifeline every month. My children usually say, “We’re with you here mom, if you wanna take it off.” But I tell them I’m so used to it around my neck. I’ve used it twice when I fell. One thing that bothered me was when I fell, I wasn’t able to get up. So, the Lifeline called the cops, which called the ambulance. It worked out fine. Lifeline's customer service is excellent. I used to call every month to check on my battery and they said they do it themselves. I have recommended Lifeline to my friends.

I put my Philips Lifeline around my neck. I tell a lot of people they should get it as well. I also tell them the difference between mine and some others, that mine is much more expensive. At first, I didn’t even wanna do it but then my daughter insisted so I have it. The reason why I took Philips is when I fall down and I can’t talk anymore, they know that I fell somehow. One time, I had it in my bag and I came home. I threw the bag in the house because it was raining and I wanted to unload my car quickly, and all of a sudden, the police were here and I didn’t even know why. It had registered because of the fall from the bag. And then once, I pushed it too. And their reps were really nice. I’m really satisfied and happy that it worked. I would recommend it.

I live by myself and I’m up in the 80s in age. I’m in pretty good shape, but I only have one leg and don’t get around too well. I also have a little dementia. Having a Philips Lifeline is necessary and convenient for me. I live and sleep in it. I keep it on all the time. The only time it’s off is when I take a bath. With it, I know that if something comes up, I can always ring. There have been times when I rung it and got help.

I was alone without anybody to be with me in the house and my daughter thought it would be a good idea to get a medical alert device. She feels more secure with me having Philips Lifeline. There’s been plenty of times when I’ve accidentally used the button and the response was quick but I’ve never had to use it in an emergency. I wear the button around my neck and there’s something about the cord that it’s attached to. It itches. Nevertheless, Philips is quite adequate. One hopes that they certainly respond when they get called upon accidentally.

I’m 98 years old and I live alone, so I got a Philips Lifeline medical alert device. It was my only device until I moved into this building where they have their own system. I bought their own system because I’m in here, but I keep the Philips Lifeline for when I’m in the car. I haven’t used Philips for an emergency, but I have accidentally set the device off. I just told them everything was good and I was all right. They wanted to know if I had hurt myself and I said that I was just picking up things around the apartment and I accidentally let it go off.

I've been with Philips Lifeline for a long time now. I live alone and so I got their medical alert device. I feel safer with it. I wear it around my neck and it doesn't bother me. I even wear it in the shower and it dries fast. I've used it for a couple of times now and Philips Lifeline has responded within a couple of minutes. Also, I was able to hear them speak from the other room. I'd recommend Philips Lifeline.

I’m getting on in years and getting a Philips Lifeline device was a good idea. I bought one and thus far I've been wearing it only when I'm in the house. My device seems to be working okay although occasionally, it rings when nothing has happened. There was also a time when I tested the button and interacting with their team went just fine.

I carry my Philips Lifeline around my neck, even at night time, and I am more secure. I'm 92 and I live alone by choice. I also live at the end of a half a mile road. There is no house on the right or on the left. There's no house behind me either because it's Pigeon Creek. But no matter where I am, I have my Philips Lifeline. So all I have to do is push my button. I had fallen down one time and when my daughter came in, she pushed the button and people came. I am completely satisfied with Philips Lifeline and I'd recommend it to anybody.

I had an operation in my heart, and in case of an emergency, it would be great if somebody could come and help me. Having a Philips Lifeline was my daughter's idea. One time, I vacuumed my house. So, I emptied also the vacuum cleaner, and I was bending over and getting all the dust in the newspaper, without realizing it, I got it and then I was taking it to the dumpster. When I went to the dumpster in the yard, there were three gentlemen. And they had a bed. They said they were looking for me. The guy said, "Do you got a problem? Your alarm went off." I said, "No." I guess they didn't hear me talking back to them, so they figured something happened.

Due to age and disability my mom had to get a medical alert device. A relative had Philips Lifeline and they were pleased so we went with them too. We liked the option they had wherein my mom doesn't have to press the button if she falls. Thus far, their response time has been very good and we're happy with their service. However, we had one issue with them when they had a low battery inventory. My mom had the thing she wears around her neck replaced but then they didn't have the batteries in. We went over back and forth on that. Still Philips Lifeline gave her a credit and the problem resolved itself. Overall, her Philips Lifeline gives us all peace of mind. It's a very good service for a family.

I was living alone and my kids wanted me to have a medical alert device. My kids got me a Philips Lifeline and it's a very good thing if you fall. It works and I feel safe having it. I had one experience, which I must have bumped it accidentally and they were here right away. So, everything worked out really good. It's very comfortable too. Right now, it's been very good for me. So, I'm satisfied with it.

I got Philips Lifeline as an emergency call measure. If I have a problem, I can just press one button and get a call. I pushed the wrong button and I couldn’t complain about the response time at all. It’s not perfect, but it’s good. It’s much better than any alternative.

My Philips Lifeline comes in handy if I ever needed it. I live alone, I have a heart condition and I’m a sickly old lady. It works. I accidentally pushed the button once, and the person that answered was very polite. He said it happens a lot. It was very important to me that it worked at the time that I didn’t know I had done it. When you take a bath sometimes you think you’re gonna be all right, but when you’re alone you gotta be more careful. So, the device is good to have. I leave it on all the time. Sometimes, when I get up in the morning, it swings around and I find that button in the back of my head instead of on my chest, but I don’t think it has damaged anything.

Philips Lifeline has been effective for me and I'm satisfied with it.

My husband passed and I live in a home alone. I bought a Philips Lifeline medical alert device for protection. I enjoy it really well, but the string gets dirty awfully fast, and I don't know what to do. It gets black fast. It’s a cotton string and it gets kind of dirty-looking. A different material would probably be better. Also, my device is the kind that if it’s dropped, it’s supposed to send you a signal. But I’ve done as much as throw this thing on the floor and it won’t go off. It’s not sensitive at all. When I put a book up against my chest to carry a heavy a load, I have set it off before, but that was because it pushed on the button. But as far as sensitive, I’ve dropped it purposefully to test it before, and it wouldn't go off. It shouldn’t be working that way because I’m 90 and I’m very wobbly and this is what frightens me.

A friend told me about Philips Lifeline. I live alone and I’m 89 years old and I decided to get a device. I wear it around my neck and I don’t even know it’s there. I’ve accidentally set it off and the response was quick.

My father died and my mother was left alone. Since then, she has moved in with us. Getting a Philips Lifeline medical alert device was something that my brother came up with. We test it out once a month and it’s fine. Philips Lifeline is all good and their team has done a good job.

Having my Philips Lifeline is convenient for me and I’ve had it for quite a while now. It automatically set off when I fell down outside then their team got to me in about 20 minutes. I was then already up and in the house though. Still, I've had a good experience whenever I talk to them.

My children got me a medical alert device when I got out of the hospital and we didn’t like it at all. I wasn’t getting any reception. We got a Philips Lifeline and with it, you can get reception and get somebody when you push it. I like that it will go off when I fall. I fell in my yard one time and I had it on. I didn’t know that it’d reach that far. I also didn't know that it went off. They responded quickly though. When I got to the back door and stored it in after I finally got up, I saw somebody coming down my hall. I opened the door and asked what he was doing in my house. He said that my Lifeline went off. I know now that I have a way to live longer. He had me sit down and he checked me up. I didn’t know it worked because I didn’t hear so well, but I am very happy that it did. It works when I go somewhere around the house and my yard. And it’ll reach my mailbox.

I had been ill and my daughter bought my Philips Lifeline for me. I wear it around my neck and leave it on every day. I tested the button one time and I was satisfied with their response. Everything’s fine so far and I’m happy to have the device.

I’m 89 years old and live alone. My wife is gone. My daughter lives in Arizona while I live in Iowa. She thought I should have a medical alert device and bought one for me. So far, my Philips Lifeline device does a good job. I wear it around my neck with a string. It's fine and not uncomfortable, but It gets in the way. Evidently, I've set the alarm off accidentally although I didn't think that I had pressed the help button because I’ve had to get up in the middle of the night several times and tell the Philips team that I was okay. The reps that I spoke to did a good job. They were there to help and I appreciate that. I’d tell people to get or use the Philips Lifeline medical alert device.

My granddaughter got me my Philips Lifeline because I had a heart attack and I live alone. They said sometimes when you sit down really fast or hard or jerk around, the button will go off. But they respond very quickly and I’ve never had to wait over 20 seconds. They’re very good. The only trouble I’m having now is that they say the battery is low and then it slices. It’s been doing that for about six months and it’s usually in the middle of the night. If the battery is low, I don’t know why they don’t fix it because they said that on this end, I don’t have to do anything.

I have trouble with both hips, and I can’t get around as much as I’d like to. I have a Philips Lifeline device and I'm comfortable and happy with it.

I fell a couple of times and my daughter thought I needed a medical alert device. I have Philips Lifeline and I really like having it on. It is comfortable to wear and I feel safer knowing I have it. I have used the device a couple of times and their response time was very good. Their people were all very good as well.

I wear my Philips Lifeline device all the time. I feel more secure with it.

I am a heart patient and that led me needing a medical alert device. I have the Philips Lifeline device that's around my neck and it's okay. I've used this device and the Philips people answered fast and came quickly. Knowing that I have this device, I sometimes feel safer.

My son got a Philips Lifeline device for me and told me to wear it. I wasn’t insecure before, but this certainly adds to my sense of security. I wear the device around my neck and it gets in the way sometimes. I can’t wash my face with it. If I lean over the sink, it comes out. Wearing it around my neck, it’s subject to being set off accidentally, especially at night. Every time I’ve used it that it’s gone off, it’s been by accident. I pushed it more than two times and sometimes in the middle of the night. They would call and I would immediately say, “I’m sorry. I rolled over on it,” and they'd say, “Fine. We’ll reboot you.”

I'm over 90 years old and getting older. Although I live in a one-story home, I live by myself and I realized that I could fall anytime, so I got a medical alert device. I’ve had my Philips Lifeline device for about five years and it has been great for me. As for how comfortable it is to wear, I have it on all day long but I don’t even know that I have it on. I feel protected in wearing the help button. In case of an emergency, the Philips team would do what they have promised to do. I've needed my alert device for an emergency and it was only minutes before the Red Lion Area Ambulance Association which is across the street from me was here. I feel safe with the ambulance club close by and with the promptness when the call is in. I'm very satisfied with my Philips Lifeline experience.

Several years ago, I had a stroke and I wanted to live by myself. I wobble, I don't have good stability and my left side was paralyzed. The only way my son said I could live by myself is if I had a medical device. I got the Philips Lifeline and when I tested it, the response time was very good. I moved from Mancelona to Kalkaska though and I had to have a new communicator. I had a phone before and it went dead, so I called Philips and their rep was friendly and helpful. They sent me a new communicator which is really different and I tested it today. We hooked it up but I haven't had any need to test it since then. There used to be an indicator on my phone that said it was time to test my lifeline button. Overall, the Philips Lifeline makes me feel like I have company if I need something. I'd recommend it.

I have a bad back and knee, so I needed a medical alert device. I use a walking cane and if I should fall in the house, I have my Philips Lifeline alert device that I wear around my neck. I put it on in the morning, but I don't sleep with it and I put it by my pillow at night. I've called in to test it. The response time of their staff has been quick enough for me and I've felt very well with that. My alert device is all right in terms of how comfortable it is to wear. Since I've had it, I've been feeling okay and safer. I would recommend Philips Lifeline.

I've used Philips Lifeline for about seven years, and one time, the button was bumped accidentally while I was in the shower. Philips responded on the phone, and it took them a couple of minutes to reach me. I’ve been happy with it. But I did not hear the call because I was in the shower. So they made a trip and I did not really need them. But I had a great experience of popping out of my shower wet and naked and two strangers standing at the door calling my name. There is an assurance that if I need help, Philips is available.

My daughter wanted me to have a medical alert device and I had one for a good little while. Lately, my balance ain't all that good. I didn't wanna fall and not be able to get anybody, so I need a medical alert device a lot more now. I got one from Philips because unlike the other one I had that, in case I fell and I couldn't mash the button, they'd still respond. That's a good feature because you don't ever know if you fall, then hurt yourself and you can't mash the button, then you might just lay there.

Several times my Philips Lifeline device goes off and I don't know what happens. Maybe it's the way I walk around the apartment or hit something. In most cases, I didn't need help. So I was wondering what prompted that, but better that they call me even if I don't need them. They take action right away. However, sometimes I hoped it would be faster because I am all alone here. They said somebody would be with me right away and their right away is not the same as mine. Nevertheless, the device has allowed me to continue to live alone in my apartment. I've been satisfied with it.

Since I have concerns about falling, I got Philips Lifeline and from then on my children have had peace of mind. I have felt safer as well. I wear the device in the house all the time and I take it off if I’m leaving. I don’t drive and there’s always somebody with me. Then, I also have very good interactions with Philips Lifeline's customer service. They’re there when I push the button. However, I’ve had someone start talking to me immediately when I’ve just dropped it or something like that, and that’s a bother. Nevertheless, I like my Philips Lifeline device. My friends need something like it if they're older and they have a tendency to fall the way I do.

I have muscular dystrophy and a rotator cuff tear. I also have high blood pressure. My aunt, who'll be 100 this year, has a Philips Lifeline and I started having one, too. One time, the device dropped and I had a near miss with the policemen. I was gone and I forgot to take it, and the policemen were banging my doors. So, the device is very effective. And when I have called Philips for an issue, they’ve been very responsive. Overall, I’m glad I have Philips Lifeline. I know it works as far as someone notifying me or someone comes to the door. I could recommend it to others as well. Right now, I’m just trying to get healthy so I won’t have to rely on it.

My neighbor has a Philips Lifeline medical alert device and it was recommended to me. I fall a lot so I needed an alert device. My Philips Lifeline device has gone off when I've fallen or pushed the help button. The response time of the team has been pretty good, but they haven't been calling some people lately. Sometimes, for some reason, they haven't been calling my neighbors first and then calling my brother if they couldn't get my neighbors, even if it's on my sheet for them to do that. Then, if they can't get my brother, it's also on the sheet that I filled out for them to call 911.

I’m 90 years old and my sons said that if I live alone, I have to have a medical alert. Since having Philips Lifeline, I feel more secure. Sometimes, when I’m sleeping, I would hear somebody ask me if I was alright. It would wake me up and I would realize that I was sleeping on the device. Somehow, I pushed the button. I didn’t know who was calling and what was going on. I was scared to sleep. I have somebody who comes in now three days a week but I still have the device on. I automatically put it on but I don’t have to because she's with me all the time. The cord around my neck bothers me so, I look now to wear to wear a blouse that has a collar on it. I wonder if they have a softer cord because that irritates my neck. I wear nightgowns at night but because the nightgowns don’t have collars, I have to wear a pajama top over it.

I fell a couple of times, and my daughter-in-law decided on me needing a Philips Lifeline. Having it makes me feel that I could call somebody. I haven't pushed the button yet, but it came on a couple of times -- maybe It got caught, or I leaned on something. It happened the other night when I was in the bathroom when I somehow dropped the thing on the floor, and it must've gone off. They came right away. I would recommend it.

I would recommend Philips Lifeline highly to anybody. I wear my device 24/7 if I’m home, and I haven’t had a problem at all. I feel safe and more secure with it. I take it off when I leave the house because whatever I have with contracts, it’s only for the house and surrounding area. It’s not for going off with elsewhere but I feel very comfortable with it, and my family always make sure I have it on if they come.

I have extremely bad arthritis and when I retired, the two nurses in the family thought it was a good idea for me to get a medical alert device. Everybody in the family works so I’m here alone. It has been a while since I've had my Philips Lifeline device and I've had a wonderful experience with them. It has come in handy and I don’t have to worry about not being able to get in touch with somebody.

I live alone, and I’ve gotten old so I checked around for a medical alert device. I’ve had Philips Lifeline for a couple of years and I have only set it off twice. Each time, I bumped it. I was very pleased with the response time and it was very nice when I spoke with the reps. The first time I did it, I’ve had it only for two days and I got a call at 8 o’clock on a Sunday morning. I wondered why. I did not have mobility issues at that time and I was in good shape. The next thing I knew, there was a police officer at my door wanting to know if I was okay. I said yes and he told the ambulance that they didn’t need to come. That was an accident. I feel very secure knowing that I have the device and it makes me feel better but I’m also very aware and conscious of it, so I don’t set it off again.

I had to use my Philips device last month and it worked fine. I punched it once and there were repeats. Then finally, somebody came on to help, but then it shut off. I punched it a bunch again and a lady came on. I told her that I was bleeding and needed help. I had a tooth fall and I took medicine that I wasn’t supposed to. It was blood thinner and my mouth was running with blood and I wound up in the hospital. Philips saved my life.

My friend recommended Philips Lifeline. I wear the device all the time but it's very annoying. Even the strap around the neck could be irritating. I pin it on to my nightgown when I go to sleep. I've tested the device and there were some days it didn't get recorded for five to six minutes. But other times, the response was immediate. It's never the same, but it should be done quicker if in case an emergency does happen.

I have arthritis really bad, and I had a heart attack at one time. I had heart surgery and for five minutes stopped breathing. The doctor was just announcing that I had died when I opened my eyes. I was in the hospital for two weeks and rehab for two weeks. I’ve had my Philips Lifeline device now for quite a while and everybody’s always wonderful. When you call, they're always right on the ball. I didn’t want a medical alert device in the first place. But it’s a lifesaver. It’s wonderful. They’re always very thoughtful and very good. I feel at peace with the device. It’s a part of me now. I’m never without the device. It’s like having somebody there watching over you all the time so I’m real pleased with it. I wear the device as a necklace but I thought about getting a bracelet. I’m just not crazy about it when I sleep at night. I’m always afraid it's gonna go off, but it doesn’t. So the necklace is fine.

I am 93 and my daughter insisted that I should have a help button. I've had my Philips Lifeline for about a year and I usually wear the device on my neck. Once in a while, I wear it when I take a bath in case I fall. I used it once way back and contacted the emergency group here in the retirement home where I live, and it worked. My daughter feels more confident that I am alright.

I’m alone and my children were concerned. So, I got a medical alert device and it gives them peace of mind. My daughter chose Philips Lifeline and so far, I have set off the device many times. The other day, I was wiping down the shower and it had gone off. So, they phoned me. I told them that everything was fine and not to roll the fire department. They were very nice. I know that some of the gals don’t like to wear the device in the shower because they think it gets wet, but I told them that that's where we need it because that’s where we’ll fall probably. So, I wear it all the time except at night. I take it off in bed since it bothers me. Other than that, I feel very comfortable with my Philips Lifeline. It makes me think before I go do something and to be careful. Their reps are also doing fine and I’m very pleased.

I had a fall and my kids all insisted on Philips Lifeline, and they're paying for it. I quit using it at night because it would go off as I was turning over too many times. It's scary when it wakes me up. I feel a little more confident having it. But I wish I had a bracelet because my device shows too many times under my clothes. I don't wanna wear it because it spoils the looks of my outfit, especially when I get dressed up. I'm dissatisfied. I have a friend who has a bracelet and it doesn't show like mine does.

I'm old, infirm and alone a lot of the time and Philips Lifeline is an alliance in case I need help. It makes my family feel a little more secure about my being alone here at times. Philips Lifeline has been fine and I would tell others to go ahead and get one.

I had a stroke and I wasn’t allowed to be at home by myself unless I had something that I could get help right away. My daughter who lives less than a minute away got the Philips Lifeline for me before I came home. She looked into it and decided that she liked this one because if I fell, it would automatically go off. I wear it around my neck and I feel secure with it. I wear it even at night. My experience with Philips has been very good. Their reps have been very kind and a couple of times I have fallen and didn't answer, they came right on and I was in the hospital within 15 to 20 minutes.

The daughter of my client that I work for as a caregiver wanted her to have a medical alert device when she used to stay at home by herself. Although she hasn't fallen, she got sick and so she got the Philips Lifeline device. She may have used it one time. She wears her thing and it makes her feel more secure.

I’ve got high blood pressure and I’ve got a few other ailments, too. My kids wanted me to have Philips Lifeline because they were worried about me being 88 years old and living mostly by myself so we got one. The device is just hanging around my neck it doesn't bother me at all. I’m perfectly happy with them. My old knee gave out on me one day and I fell back against the wall. I didn’t go completely down but it was enough to set the device off. I didn’t really think it would work but the rep asked me if I needed help, that was the first thing. I told them that I fell back against the wall and that was what set it off. They wanted to know if I was hurt in any place and I said that I really need no help. I was really happy with that experience.

Philips Lifeline has been doing a good job for Ruby. We researched the company after she had fallen and since using them, I've had less worries. Their people are very polite and professional when they call. I'd tell other people to use their service.

My wife died and my daughters were scared that I would fall and nobody would hear me. I got a Philips Lifeline device and it's comfortable until I go to bed at night. Then, I can't get it off my walker there at that time. Still, I'm very satisfied with it.

My friend's mother had a Philips Lifeline and she had to use it several times when her mother was staying with her because her mother was in poor health. I got one for myself and I've had it for a couple of years. One time, my cat crawled up on my chest and pushed the button and an ambulance showed up. They responded very quickly. However, the button could look a bit more attractive. I took the cord off and put a chain on it because at least that way, when the chain is showing, it doesn't look too bad. On the other hand, the cord was yucky. Nevertheless, Philips' service has been great.

I'm 88 years old and I've fallen a few times. When I fall, my daughter and her husband would come and get me up but they both work. So, to stop people from having to come over and bother them, I got the Philips Lifeline. I wear the button around my neck and I feel safer with it. I also take a shower with it on and so far, just the string gets wet but other than that, it dries out.

After my husband died, I was living alone and that led me to get a medical alert device. The Philips Lifeline is all right and I use it all the time when I'm alone, or in the shower, at night. Once, I had acid reflux and was choking, so I had to call an ambulance and the response time was good.

My husband had died and I was living alone. I had to have a hip replacement and I did beautifully with recovering, but my children are a bit scattered, so I decided I needed some protection and I got a medical alert device. I thought about it for a long time even when my husband was living. I called the local rescue people and at one-time, they had a plan and they told me to call Philips Lifeline, so I did and I've had the device ever since. When I lie in bed at night, if I hear something outside, I can push the button.

I live alone and I have to be able to get in touch with somebody if I fall or if I'm sick and can't get up. A medical alert device is something I need to have and my daughter-in-law ordered Philips Lifeline for me. I've had it for so long now. When it's set off, they call me and ask if I need help. If I need help, they'll get somebody out to me really quick. I have also set it off by accident because sometimes I bump it when I don't mean to. I feel like I put it down in my shirt, which is the best thing for me to do 'cause there's nobody here but me and I don't want to create a problem for them. I don't want to call for somebody when I don't really need it, but I am bad about hitting it. Also, I've got the kind that it won't do me any good if I go off somewhere far like the beauty shop so I considered trying to get one that would be good for no matter where I go. Still, I feel a little more secure having Philips Lifeline.

I'm living alone so I considered getting a medical alert device. When I called our hospital, Philips Lifeline was one of the names of the medical alert service providers that they gave to me, so I got my device from them. I wear it around my neck and it doesn’t bother me. Whenever I've hit the help button, the Philips Lifeline team was very good about answering, but it took a while for the call to go through. Nevertheless, since having my Philips medical alert service, I feel more secure and the kids think it's a great thing.

I had concerns with falling, so I got Philips Lifeline. Since then, I've been feeling more confident as long as I stay around the house. My device works around the house only and I wear it almost 100% of the time. If I fall, I have a back-up. Philips does an excellent service and they test the device once a year. They say they wanna test it, the thing goes off, and they say it’s working fine. Get the Philips Lifeline.

I was falling and it led me to get a medical alert device from Philips Lifeline. I feel very confident and a little more at peace with knowing that I have it if I need it. I wear it around my neck and I’ve had a very good experience with it. Every time I had to call on them, their team responded quickly. I got very good service from the people on the telephone and the people that responded.

I had a couple of strokes and my daughter said I should have a Lifeline. She got it for me and I wear it around my neck everyday. I feel good because I have it. In case anything should happen, I can press the button. I accidentally pressed it once but I told them I pressed the button by mistake and they were good.

My mom has dementia and we got a Philips Lifeline for her based on a referral. She wears it around her neck and she likes it. We've tested the device and Philips' response time, as well as our interactions with them, have been very good.

I have a balance problem and tend to fall. My daughter got Philips Lifeline for me for Christmas and having it makes me feel more secure as I live alone. I have the necklace one. Although I didn't fall, it went off and their response time was very good. I'm satisfied with them.

I wear my Philips Lifeline device around my neck and I don't have any difficulty with it. It makes me feel good having the service. I would recommend it.

I had open heart surgery and stems put in several times, and I was doing well. I got the button from Philips Lifeline. After I got it, I fell three times. The response time wasn’t really good when I hit the button the first time. I live about three blocks from a hospital and my daughter drove all the way from Madison and she beat the response team here. I hurt my back badly on the concrete. The response team got me up when they arrived and got me going. Then when I fell on the same identical spot on the den, I busted my elbow and I couldn’t get up and again they got came and got me up out of the floor. The lady was here within five or 10 minutes from the time I pushed the button. They were here both times and they did good after the first time.

I used to fall sometimes so I got a medical alert device and I wear my necklace all the time. If I fall, Philips Lifeline calls people and they usually come and help me right away. I feel like it's a safety and I have recommended it as well.

I fall now and then. My neighbor had Philips Lifeline and it worked fine for her. So, I got it. One time, I fell and they answered. I also fell on the ice by the garage away from the house and they still answered. They have always been good to answer it right away. Having it has made all the difference in the world because I live all by myself and I need that extra help.

I've had some health issues. I've had blackouts and fallen several times. Last time I was in the hospital, they called it mini strokes. I've had the Philips Lifeline for several years and my son insists on it because he's the one who got it going. But I am dissatisfied with it and it just hangs on the bed post. I wore it real faithfully but it made my neck breakout around. Plus I have CenturyLink Xfinity and because my phone service went bad, I don't get anything on the Philips Lifeline. They sent us another one at one point because we weren't getting any of the use out of it like we should. We returned the other one but the new one looked worse than the one that I sent back. It looked old. All in all, I'm not happy with my Philips Lifeline. It's not worth what I'm supposed to be getting out of it.

My husband had the Lifeline and when he passed away in 2011, my kids thought it would be a good idea if I just keep it. I feel secure if I wear it at night. Most of the time, I take it off in the daytime. If I had an emergency in the middle of the night, I’ve got two daughters on the list and one of them lives about five minutes away. My device has gone off accidentally. I’ve touched it a couple of times and set it off, and their response time was okay.

Philips Lifeline was offered to me when I got out of the hospital and out of rehab. It was explained to me and I signed up. I’ve had it for a year and I've never had to use it but I press it to make sure it’s working. It makes me feels safe. If I were to fall, they will detect it if I can’t push the button but I have it there to push. There was one time when I was in my bedroom straightening it out since it was tangled and it started talking to me. I must have hit it by mistake. I said, “Everything is fine,“ and then, they reset it. They were nice and responded right away. I wear the button around my neck and I’m comfortable with it.

I live in a community way up on the mountain and when I had to put my husband in a nursing home, it frightened my brother that I was living way up here. He told me to get one of those buttons and a friend of mine had Philips, so I got information from her. I got my first button which did not detect a fall and my son got concerned and asked who would know if I ever fell. I upgraded my button and I now have the kind that detects when I fall. I have the one that goes around my neck and I turned the button to my body to try to keep it from going off when I'm busy.

After a couple of months' use I started having problems with the data downloading on my phone app. Then I have to go into the doctor to download the sd card. When I asked why they couldn't download the DATA through the modem the answer from them was, "It's normal for this device not to download after a while," very nonchalantly. It kind of defeats the purpose for a modem. Also louder than my RES-MED unit.

I live by myself. I can’t go on my own anywhere and I was having a problem with falling. I knew I needed some help, so I got a Philips Lifeline medical alert device. The representatives asked me about my relatives and whom to call. I have used the alert device at different times and they sent people to pick me up. I've fallen a couple of times. The last time I used the service, I was feeling dizzy and I wasn’t feeling good, so I pushed the help button and told the Philips Lifeline team what was happening. At first, they were taking me to Bedford Hospital, but then they stopped at a parking lot and got a helicopter to take me to Altoona instead because they said my heart rate was going up and down. When I got down there, they said I was in a heart and kidney failure. But I got better. I live in an apartment building and there are 45 people living here. I have already recommended Philips Lifeline to the people in my building.

I had an operation on my hips and we decided it was best if we got something that somebody might hear if I fell. When we bought the Philips Lifeline though, we didn’t realize it was just for in the house. That is our only big disappointment. This was not made clear and we didn’t ask enough questions. I wear it all the time but the string it's on gets very dirty so I wish it was easier to clean. But other than that, there’s no problem. Once in a while, it gets in the way and it presses on something in the bed and they call me. But that is good. The response is very quick and the people I've dealt with have been very nice. We live in the country and when we needed help once or twice, we just pushed that and somebody came.

My mother had fallen once and we were concerned that we wanted to make sure what was going on because she lives alone. Philips Lifeline makes her and us feel more secure. But we had one episode where she had fallen and it didn’t trigger the device. That was an issue. But it was low on battery and Philips Lifeline sent her a new one. And other than that, the response time is very quick. I've recommended Philips Lifeline as the daughter of a user and also as a social worker in a hospital.

I had fallen so I got a medical alert device and I chose Philips Lifeline. I've had for about two years. I fell in the garden one time and a firetruck, an EMT, and the police went by. I waved because I knew they were going to somebody who had fallen down. Then, I was heading back into the garden and the fireman looks at me and confirmed if it was me. He asked why I waved to them and I said, “Because I’m a friendly person,” at which point he got serious. The firemen are not really great around here.

My mother-in-law was living in her house by herself at an advanced age so we were concerned. When we moved her to our house, we brought the Philips Lifeline system with us. We chose Philips because of the automatic notice for falls because she is a fall risk. She has it around her neck and looks like a silk string. The device gives me peace of mind knowing that when I don't have eyes on her, I will be alerted if something happens. She had accidentally hit it, and the Philips team took care of it immediately. She also has pushed the button purposely a couple of times when she had fallen, and Philips' reps automatically contacted us. Their voice was reassuring and I couldn't tell how great that was to have them ask us if we need something. I have recommended them to others.

Our son and daughter got the Philips Lifeline for us and we’re satisfied with it. We have used it in case of an emergency and the response time is very quick.

I can't breathe that good. When I get up in the morning, I'm short of breath. I got a Philips Lifeline and I wear it all the time. It's helping me out a little bit. When I fell down and couldn't get up, I pressed the button and they helped me out. The response time was good. I'm satisfied with Philips Lifeline.

I was at my wife’s grave and I got hit in the head with a tree lamp. I spent a month in the hospital, a month in the nursing home and a month in rehab. The nursing home tested me and they said I’m a fall risk so I needed a medical alert device. I’ve got Philips Lifeline on and I wear it. One time they called me at two in the morning as I must have activated it. Another time, they said I dropped it when I bent over. They were friendly and helpful. However, I paid a little over $1,000 for it and it's no good outside the house. Some other things seemed cheaper and with an outside button.

I’m in the home with my wife alone, and she can’t get up and help me. My two kids worry about me falling so they got me the Philips Lifeline device and they’re paying for it. I still worry because my balance is not too good. So, I gotta be careful so that I don’t fall. Nevertheless, the Philips Lifeline device makes me feel like if I fall, I can get help anytime I want to. The device is excellent and I wear it all the time. I know it works because it has kicked in a couple of times by mistake, and they mentioned my name when I answered it. They got right on it and responded within a few minutes. There were a couple of times that I fell in the garage and I had a trouble getting up, and they helped me. The Philips Lifeline device is handy.

Virginia's Philips Lifeline device is working very well. She's an elderly and since having the device, it makes her feel fine. The device is not really big. She has it on her every day and night, and she's been able to use it when she needs it.

I like the fact that Philips LifeLine has the GPS that you could do with the button and you don’t have to have that put into your home. I travel and when I'm out, the device would go with me. So, I went with Philips LifeLine. I’ve had the medical alert device for several years now because I've had medical problems in the past and it was suggested that I get one. Also, I wasn’t with my ex-husband and the occupants that went on, so I have the device for safety reasons as well. I should have it because I can easily press something and it may stop some of the escalations that I could have. And if it didn’t, there is help coming that I can’t stop.

I have trouble and my kids got me a Philips Lifeline device to be on the safe side. The device has gone off and Lifeline's response time was okay. It's only heard in one room though, and I wish it could be heard in all other rooms.

After I slipped in the tub, my daughter told me that I had to get a medical alert device. She then got me one from Philips Lifeline. I have the unit around my neck and it's nice to wear. If I need help, I know how to get it quickly. Last week, I was taking off my clothes and my unit got tangled with my clothes. It fell on the floor and it went off. Philips Lifeline's response time was pretty fast and I've had really nice interactions with their team.

I'm having trouble with my legs walking so I got a Philips Lifeline medical alert device. I wear the unit around my neck and I put it down in my blouse so that it doesn't hang out and get in the way whenever I stoop over. I've used the device once and Philips Lifeline's response time was okay.

My patient owns a Philips LifeLine medical alert device just in case of an emergency. She wears it around her neck and she feels comfortable with it.

I had a knee replacement and I wanted to make sure that I wouldn’t be falling. I've had Philips Lifeline for a long time and I feel secure with it. If I need it and if I feel I'm gonna fall, it's right here where I can use it. Also, the reps would ask me about it and one time, they had to send a new one out. I would tell anyone who asks that Philips Lifeline was good and if they feel the need to have it, then it would be good to have one.

We thought it was a good idea for my husband and I to get a medical alert device because my husband is on hospice. I keep the Philips Lifeline device on all night. I had one around my neck and my husband does, too, and we both had false alarms. Somebody came in and it was just that I was bending over but it was good to know that somebody’s there watching over us. I’m satisfied with Philips Lifeline and I would recommend them to a friend.

I'm all alone and I'm getting older. I wanted something in place if I needed help and couldn't reach anyone. I got Philips Lifeline and I've had nothing but good experience with it. I've never had to use it, but I have set it off accidentally and they've always come right on really quickly. There was one time when I was in the shower and I heard something. When I came out, everything was quiet. The EMTs then were driving in the driveway and they came to the door wanting to know if I needed help. I said no. The Lifeline had called them and that was what I heard but didn't realize it. They were really glad that nothing was wrong, but I kinda felt bad that I hadn't heard everything as I could have stopped it. I wear the device when I'm in the house. I mind it sometimes at night because I'm a restless sleeper and I turn in and twist in. But, it's not anything really bad. It's just once in a while. I'm satisfied with Philips Lifeline.

I got a medical alert device considering that I live alone, and in case I should fall, I had to have somebody to help me. I have Philips Lifeline, and I recently fell into a chair and got called. Their response was soon enough and they were friendly. They wanted to make sure I didn’t fall and hurt myself. I really didn’t, and it was okay. But I’m glad they called.

I fall some, I had trouble with being dizzy and my great grandson insisted a medical alert device was something I needed. He’s very sweet about things so I said, “I’ll give it a try” and I’m glad I did. I called several different companies and I liked the answers I got from Philips. The first time I realized what the device was, I fell and I blacked out because when I came to, the paramedics were here and I said, “I didn’t call you guys.” Then one of them said, “Yes, you did,” and then he told me that even if I can’t punch the button, my system goes off if I need help.

I had an experience where I fainted and fell, and I was home by myself. Luckily, I woke up and was able to get up. I called my son, and he took me to be checked over. I thought it might be to my advantage to have a medical alert device around my neck because I live alone. Wearing the Philips Lifeline device is not bad as I hardly know it's there. I haven't had any problems with it.

My mother is elderly and she lives alone. We heard about a family friend who did not have the first alert and was taken seriously injured from it. So my mother feels better that she has the Philips Lifeline now. Unfortunately, once in a while, we do hit it off on accident. We wait for the call to come in to say that it was hit accidentally but lately, I'm noticing that it's taking a couple of minutes longer. We also have a little bit of an issue with it right now. We're dealing with an abrasion because the button is stuck to my mother's skin on her chest. But other than those, we're okay. The people we talked to there were very kind.

I've had Philips Lifeline for two years now and it has been very helpful. I am living alone and I have medical emergencies, and my daughter got me the device. I wear it as a necklace and I sleep with it at night. I feel safe having it because I can get in touch with somebody immediately. Once, I accidentally hit the button and everybody came on right away and they were very nice and helpful.

Philips Lifeline has done their job and been there whenever I've needed it. I wear it around my neck and it is tolerable. It doesn't really bother me. It's also very easy to use. I’ve used the button on several occasions and the team has been excellent whenever they've responded. There were only two times that I had to wait very long. They responded and said that someone would be right with me but it took a little bit longer than I expected. I was in no state of extreme emergency though. I was just sitting on the floor and couldn’t get up. All in all, I feel very secure having Philips Lifeline. I have recommended them to others as well and those people have gotten it.

I have cancer and when I first went on chemo, I wasn't sure how it was gonna affect me. I live alone and I'm glad I have Philips. I accidentally set it off several times and the reps responded quickly. It's comfortable with a necklace and the one time I needed them, they got the help I needed.

I am a paying subscriber for approximately two years. I have discontinued my service due to their lack of response to my request to relocate my in-home unit and provide me with a wrist alert bracelet which would replace my pendant. I had a recent fall this weekend and due to a neck injury, I am unable to wear my pendant. (Shame on me) I contacted Phillips Lifeline to help me with my request, but I was informed because I subscribed with a local service league, I had to contact them for my service needs. I explained the local service league didn’t have the installer's schedule, therefore they could not help me with an appointment. Would Phillips help me instead? The answer was, no.

My daughter got the Philips Lifeline for me because I have high blood pressure. I was passing out and I live alone, so she wanted something here that I could get help. I have used it several times and I’m very happy with it. My son has even used it. He lives with me and he used it when I had trouble to get a hold of the ambulance. One day when I was making the bed, I inadvertently hit the button. They answered almost immediately. I said I was sorry and that I hit the button when I was moving the bedding around. They said it was fine and that all they wanna know is if I was okay. When I assured them that I was, that was it. They’re very nice and very courteous. It worked out fine.

I fell and broke six ribs. I'm 84 years old and I live alone, and I thought I needed help like I did for the fall. I got Philips Lifeline and so far, so good. I wear the device on my chest and the only thing I don't like about it is that the thing it hangs on turns and it looks dirty. Then, I have an accident with it sometimes when I'm in the shower or in the tub and I start taking it off and laying it on the countertop. But they have been fine when they responded. So now, I feel safer.

I live alone and my legs constantly give out. I have nerve damage on my left foot, and I’ve had nine back surgeries. My experience with Philips has been very good. I fall once or twice every two weeks, and they’ve been right there. I pushed the button and within five minutes, I had the paramedics here. Philips does what it’s supposed to do with no problem at all.

My son decided for me to get a medical alert device because I live in a nursing home and I had passed out on the floor here and stayed here for a day and a half before anybody found me. When I came back home, he got me the Philips Lifeline. I put it on in the morning and keep it on but I don’t sleep with it because I’m afraid I’ll set it off in my sleep, but I put it right beside me. I’ve been okay with it except that I accidentally set it off sometimes when I don’t intend to. Their team has called sometimes and our interactions have been okay. When I have my power went off here, they notified my son right away that my power was off. The Philips Lifeline works fine and it’s a good plan.

I had the Lifeline in my vicinity, which I wore in the house and around the area. I wear it in the bathroom, the tub, at night and everything else. I have a lockbox and my daughter who lives 40 minutes away has a key. My neighbors have a key as well. I felt very safe after the fall with the shower and I recently got the one for outside. Living alone and being an older woman who has had falls, Philips Lifeline has been wonderful and I’ve been with them for three years.

I've been with Philips Lifeline for several years now. My children got me the medical alert device after I had a heart attack. Also, I'm old. I wear the unit around my neck and I've gotten used to it. You wait a little bit for their team to respond, but everyone has always been very polite.

Philips Lifeline has been very quick to respond whenever I use their medical alert device. It was given to me when I was very ill and I've used it once. However, their team has already contacted me twice to ask me if I was alright - one time was because I sat down quickly on the toilet and the other time was because I plopped myself down on the bed instead of sitting. So both of those times, the device signaled that I have fallen. That reassures me that Philips Lifeline has attention and that they are helpful.

Ethel is 91 years old and we got her a medical alert device from Philips. It's not too heavy, but I think it's sort of irritating to be around the neck continuously. We're satisfied with Philips. It's valuable especially to someone who's living alone.

I was having a lot of heart problems and I’ve had two surgeries on my heart. I got the service from Philips Lifeline and the experience was fine. However, when I was trying to be active outside and when I would bend over, I would hit my alert button. So, I had to wear the pendant up near my throat rather than letting it dangle down. When I was picking up flowers, I was bumping it and a few times, I have barely gotten back to the house when I hear a recording that if they don’t hear from me, they were sending an ambulance. So, they were good for what I need and I don’t mind using their service at all. They were very good and always prompt. Philips Lifeline is great to have but I’m getting ready to send it back. I should have realized that I needed one where it can track me when I’m not at my house. I found out that I needed that GPS when I go to the grocery store or wherever.

My mother fell twice and broke both hips. She had Home Health before. But we like Philips Lifeline and we decided to stay with them because they've been a lifesaver. My mother was gonna go somewhere and she fell on the garage They called and let me know that, even though she said she was okay and that she could get up. I came and checked on her anyway. She had left and went to the shop.

My mother had a cardiac arrest last year and was in ICU for a week. She was in the hospital when it happened. She needs a medical alert device. She had a device with Humana that had a GPS with it. Humana changed to Lifeline. It does not have a GPS in it. I tried to set it up but it needed a landline. I called customer service & found out it could not be used with a VOIP service. They sent a new one but it took 2 weeks to get here. I set it up. It wants to set up a trial call. We pressed the button and the message said that the call is in progress. My mother called on the phone and waited and finally left a message. It has been 90 minutes AND WE ARE STILL WAITING TO HEAR BACK! If she had another cardiac arrest she would be DEAD. Is this the waiting that would happen if she pressed her button? This is ridiculous!

I had a major surgery and I am not going to be as mobile as I had been. So, I felt it was time to do something. I got a medical alert device from Philips, and I feel more secure. It helps me. Sometimes, I set it off by mistake while taking it off to put on some clothing. But its function has been great. There were a couple of times when I've fallen and it didn't go off, but they say I have to push the button. However, if you fall and hit your head and you're unconscious for a while, you can't push the button. I never can determine whether it's going to read it or not. So, that would be a drawback. Still, I have recommended Philips.

I am not able to breathe and that led me to need a medical alert device. Wearing the Philips Lifeline doesn't bother me and the communication with the Philips team is very satisfactory. I'm satisfied in my experience with them.

I have fallen and I live by myself so my son said it was time to get a medical alert. There weren't that many brands out there though. Since I had heard good reports about Philips Lifeline, I used them. As a matter of fact, a friend and my sister have both gotten one as well. I wear my Philips Lifeline around my neck and it's very much comfortable. I've also felt very safe since having it. It went off one day when I was taking a shower and the response time was great. Evidently, I had bent over too fast and it went off. I didn’t hear the phone ringing and they got everybody here.

My daughter went into Philips Lifeline and got a device for me five years ago. I wear it all the time, including every night when I go to bed. When I go out, I bring my telephone with me because the device stops at my house. I walk around the house and automatically just touch it, which goes off and rings.

I have both been satisfied and dissatisfied with Philips Lifeline. My children said that I needed a medical alert device. I saw Philips Lifeline in a magazine and I decided that it was good for me. However, when I needed a replacement, I had to go without it for a long time before it was replaced. Then considerably later, it started blinking. I called and asked about it. Philips Lifeline said that my battery was full and it would have to be replaced and that they would send one within a week, but it was much more than a week. But when I couldn’t get up, I pressed the button and they answered, called for help and didn't take them very long to get to me.

My mom experienced falling so we got her a medical alert device. At the time I ordered, the Philips Lifeline device was the only one that automatically detected a fall. Our interactions with the their team has been fine. My mom has used the device several times and their response time has been good. She wears the device around her neck and she feels better having it.

I've had Philips for many years. My son-in-law got it for me 'cause he knew I was a senior, and he felt it would be something great for me to have. One time, I dropped it and that caused to have the voice on the line come on. The team at Philips treated me great. It's a wonderful thing to have 'cause living alone, it's nice to know I've got that comfort.

I fell and broke my shoulder so I got a medical alert device. I heard Philips Lifeline was good and I went through the senior center to get it. The device is very comfortable and I like that. Also, I don’t worry so much about falling. I’m still very careful, but I don’t worry as much because now I know I can get help instantly. Once in a while, I’ll be in the shower and the alarm would go off and they would ask if I'm okay and I’m just fine. So, I have no problem with them. They responded very quickly. I really like that they have the booster, so they can make themselves louder and they can make my voice louder to them. So, we’re able to communicate. Philips Lifeline has a very fast response and the people who respond are very caring and very patient. The only thing I would like is for it to be able for me to go anywhere with it and still use it. I understand there is an upgrade, but I have a very cheap one that I am using now.

I had a stroke and sometimes, have problems walking. I appreciate having Philips Lifeline and I wear it always. It's good for security and confidence. Several times, I have pressed its button and I had great interactions with their team. They're always very prompt in helping me. They are very professional and courteous. Philips Lifeline is a good company.

The doctors think I had a stroke and I wanted to live alone, and my daughter insisted that I have something that I could keep in touch with people. With the Philips Lifeline, I feel like if something does happen, I will be in touch with somebody. The device is part of me now. I wear it 24 hours a day. I take showers with it, and I sleep with it. The team at Philips Lifeline is also very pleasant.

I've been with Philips Lifeline for quite some time. I needed a medical alert device due to my age. I wear it all the time everyday. When I woke up on the floor, I used my Lifeline, the team came immediately and they called my son. It was a very good experience.

When I lived in Chicago, Philips Lifeline's reps came by and it was great. I now live in a facility that has their own medical alert device. If my cell phone goes out, then Philips goes out, and I’ve been meaning to look into that.

Your company lied to me. My mother fell and broke her hip. Her button was lost in the emergency room. I called at the end of October to order a replacement. I was assured it would be sent within 2 business days. This proved to be false. Last week, Nov. 15th, I called again. I was told there had been a mixup, it had not been sent yet but for SURE she would receive it by Saturday, the 17th. Again, this was false. My mother received a call, assuring her it would be there by today. Again, false.

My children felt safer with us having a medical alert device and we got a Philips Lifeline. We have used it for an emergency. We called it and the reps were very good and prompt. We were very satisfied. We feel a little safer having the Philips Lifeline.

At the time I signed up with Philips, I was in my late 70's and I've had four knee replacements so there was a danger of my falling. I also have had an awful lot of arthritis so I've stayed with them. At this point, I feel that I don't really need it but I'm getting older now. I'm 87 so I probably should have something on my back because I'm a widow and I live by myself. It's just peace of mind. I test it regularly and the response time has been good.

My husband died and I stayed by myself all the time. My children were afraid I might fall and I couldn’t get up without anybody. So, we got a Philips Lifeline. Wearing it is aggravating sometimes but I’ve learned to deal with it, so it’s fine. They had to come out here one time to do something about the device and put another or something in here. I have also pressed the button a time or two. I’d be opening something then I’ve got a bad habit of holding them to me and I’d push the button. They would come on this thing and ask if I was all right. I'd tell them I was then the device would be reset. And sometimes, they would call. The device has done me good and it’d be nice to use if somebody was in a bad shape like I was at that time. It gives my children peace of mind, too.

I’m 85 years old and I’m getting old. I have pine trees, and when I use the blower and getting around them when I work outside, there are roots that stick out from the ground. I can fall easily if I don’t watch my step, which I’ve learned. The Philips Lifeline detected itself when I fell. Their team came very quickly and responded. Had I hurt myself, I would’ve been properly taken care of, because the people were really efficient. I wear the device around my neck, one time it slipped out of my hand. They came on, and they were all flustered. Then when I finally found the right button to push, we were communicating. I told them that I'm okay. Now, I'm well pleased. It’s a good feeling to know that I have somebody that cares. This machine is almost like a person that is looking out for me. I live on my own and I wanted it this way though.

I had a stroke in the year 2000 and I couldn't get up like that lady in the commercial. So, I got the Philips Lifeline and I wear it around my neck, but the necklace part is too thin. It's like wearing a string around my neck. Once, when I cut my leg with bottles of Carlsberg, I had to call and they were very good. They responded quickly and very politely. I was scared and I had some blood loss, but they stayed on the line and talked to me. I’m very happy with Philips Lifeline.

We’re in the thick of planning for the memorial for the person who used the Philips Lifeline. We appreciated having the service, particularly the fall alert ‘cause he had dementia and a hip break, so the fall alert ultimately became the operative item. It was recommended to me by somebody that was in the business who said that Lifeline was the biggest and best so that made sense.

I have heart trouble and I’m crippled. My sister got a medical alert device for me and she pays for it each month because I won’t be able to afford it on my own. I like my Philips Lifeline device and I'd tell someone to get one. It’s really good and I wear it like a necklace. Having it makes me feel better because I know I can use it and I feel more secure. The Philips Lifeline team is perfect as well. You can call in just for a test and you can call in when you need help.

My kids decided I needed a medical alert device because I lived alone. And the Philips Lifeline one works very good. The only time I take it off is when I'm getting ready to get into the shower. A lot of people say that's when you need it the most because more people fall in the shower. But I hang it up close to me where I can reach it in case I should fall. Other than that, it's no problem whatsoever. The only reason I don’t wear it is because I can't stand that wet cord around my neck. It irritates me. I don’t like the cord. It gets nasty-looking and I can't do anything about changing it.

My ward is unbalanced and wobbly on his feet. He's got the Philips Lifeline and we love it. We enjoy it and it's there when we need it. He doesn’t even know he has it on. The people at Philips give excellent service too. He has accidentally pushed the device plenty of times when sleeping and there's a response immediately.

I live alone and I had a mitral valve reconstruction surgery. I needed a medical alert device so that if I’m in trouble, I can get some help. I wear my Philips device around my neck. The string bothers me a little bit because I’m allergic to the metal pieces and they give me a little trouble once in a while, but it’s nothing that I can’t handle. Otherwise, I enjoy having my device. I had several false alarms due to the device being dropped and Philips gave a fairly good response. Their people were very nice.

Margaret is of an advanced age. Being a senior citizen who had also fallen, she needed a medical alert service and Philips Lifeline was the one we went with. In the very beginning, their reps were fine. They were responsive and things were working well. But in the past two years or so, it has not been the same type of service that we had gotten in the past. One of the big things had to do with the bad batch of pendants that they had as far as the fall detection went. And so, that caused a lot of issues. It was supposed to have the fall detection and they didn’t. The fall detection wasn’t working and they did not seem to make that very well known to their subscribers.

I was having a real hard time walking and standing up because I would fall all the time. And I’m home alone during the day. The final thing that broke the straw was the paramedics had come out to my house for the third time in one week, and they said they had to take me to the hospital. That was when I decided to have a Philips medical alert device. Since having the Philips device, I’m a little more comfortable doing things that I shouldn’t have been. I’ve accidentally pushed the device a couple of times and it wouldn't take long for the people from Philips to respond. They were perfect. They didn’t have panic in their voices and they were just calming.

I feel safer having the Lifeline. As a matter of fact, I stay here alone at night and I would not do that without it. If I fall, I can call them and then they can pick me up. I’ve had about four or five incidences and the Philips Lifeline is excellent. The response is very fast and they are so nice when they get here. One time, I rolled off the bed and hurt my shoulder so I couldn’t get back up. I called them to pick me up and I thought maybe they’d be mad at me, calling just for that. But you wouldn’t have known that it wasn’t for an emergency. And they were very gracious and nice. I was also lucky enough to get a bracelet, and I have not had it off since I first got it. I can get in the shower with it and I don’t even take it off when I got to the hospital.

I had a stroke and my son said I should get Philips Lifeline. I wear it all the time and it doesn’t bother me. When the customer service representatives call, they ask if we're okay and we tell them.

I moved in San Valley and I had three-floor house and a stair. My children were afraid of me falling. I got the Philips Lifeline originally, then my son took over. With Philips, I know that if I fall, the call from the device would be picked up. In fact, I did fall once outside and fortunately, a neighbor just came in. I was outside so I didn't get to my son in time to tell him that everything was okay. That was the only disadvantage with what I have. It only works in a certain area around the house. It was set up to detect falls, basically, and I had fallen, so it had the lights on.

My family is happy with the Philips Lifeline. I have this device since I fall quite often. I wear it around my neck and it gets in my belt sometimes ‘cause it’s quite long. Also, the string on it is getting quite dirty. The reps at Philips Lifeline were alert, but I had some issues with the device during the night. Several times, during the night, the people at Philips Lifeline called me on my phone and said my buzzer had gone off, and I don’t know how it did because I had never pushed it. It woke me up in the middle of the night, and then I had trouble going back to sleep. I got tired of that so I take the device off at night and lay it next to my bed. I put it on first thing every morning. Another thing was that I fell one time and it should have gone off but it didn’t. But I got up okay and everything was fine later on. I use the Philips Lifeline around the house because I’m not out very much but it’s okay. I’m happy with it.

I fell and I got a fire station about a half a dozen blocks from here. I’m 94 and I live by myself. I got the Philips Lifeline and it works fine. But it's not very comfortable wearing the device around my neck as it gets tangled up. Other than that, I feel safe with it. I just push the button and they come. They’re very pleasant too. The fireman and the paramedics who come are very polite. I usually buy a pound of coffee and a plateful of cookies every time they come. And as long as I get up on my feet, I'm fine. I’m very satisfied and happy with what I have from Philips. Their response time was very good. Once they called and my monitor thing was on top of my microwave in the kitchen which was a long way from the bathroom. I couldn't howl loud enough for them to hear me and the people came out.

A lot of times, my mom falls. Even sometimes when we’re here, she’ll fall. Sometimes, she’s here by herself and she falls. We got her a Philips Lifeline device, and it works and fits wonderfully. We try to make her wear it everywhere she goes. It comes in handy. She had to use it for an emergency and the team at Philips got back to her fast. They’re a great team and I like their fast response. A lot of times, they contacted her thinking she fell, but she would just take it off or she may have dropped it. You will be in good hands with Philips. They do a great job.

I fell a couple times and my kids wanted me to get a medical alert device. My son picked up Philips Lifeline and I didn’t want it to begin with but I’m glad I got it. I wear it all the time now. I make sure to keep it up close to the front of me somewhere because I don’t lay on my back. I’ve had it go off once and I must’ve touched the button the wrong way. But I’ve also used it a couple of different times for emergencies. Whenever that happened, the response was pretty fast. But I used to be on the fire department myself so they know my address.