Life Alert Reviews

My mom fell on black ice 2/22/12. Within minutes, paramedics were on the way, and at the same time, my sister and I were both alerted. We then received follow up calls to tell us she was being transported to the hospital. Very impressed with the whole Life Alert system.

I had all the signs and symptoms of a heart attack. Hit my Life Alert button and had immediate medical response. Thank God it wasn’t a heart attack but inflammation of the chest wall. Can’t say enough about Life Alert and the medical response team and fire department.

I was having a hard time breathing and pain in my chest. Life Alert was very courteous; they called for an ambulance and stayed on the line with me. They also kept checking to see whether the ambulance had arrived. She would keep asking if I was okay or if the pain was getting worse.

When my mother passed out and fell she pushed her Life Alert bracelet when she came too. The person she talked to asked her if she needed help and sent help immediately. She also talked to her until help arrived. She was both helpful and comforting to my mother.

I am 94, had recently undergone back surgery, and then had a fall in my kitchen, hitting my head on the left. Life Alert’s answer to my call on my alert button was immediate, help arrived by EMT and you alerted all three of my out of town family members to my condition. I am a new subscriber and am very pleased with your response. It gives me security when alone.

I live by myself and each time I had to call I was alone. I have fallen, a total of three times. Each time the Life Alert people arrived promptly and helped me back to my left chair. They checked me for any injury and asked if I needed to go to the hospital, I didn’t. I fell so safe knowing that you are only a phone call away.

I suddenly lost my balance but didn’t fall so called Life Alert to have local emergency come to my aid. I was taken to the emergency room at the local hospital and recovered. It was a temporary loss of circulation in my leg. Thanks to Life Alert helpers.

My husband is crippled and does not have strength in his lower extremities; therefore he isn’t able to help himself to be transport from wheelchair to car seat readily. Recently he slipped out of his wheelchair onto the floor and I was unable to get him up, that is when Life Alert was a Godsend to us. Thanks to everyone we received help quickly.

I left a pot on my stove and forgot about it and went out to water the plants. When I got near the garage I heard this beep and opened the door and the room was full of grey smoke. Life Alert had been notified and the lady was on the line saying fire trucks are on the way, get out of the house. Everyone was so nice. They cleared the smoke with fans. Thank you.

My husband fell in the bathroom; he was opening the door to the handle and slipped off the door knob. He pushed his Life Alert button and they picked him up without any problem, and asked if we needed anything else. They got here in no time. Life Alert came through and understood everything we needed.

I woke up and was unable to walk. My husband called Life Alert via the base unit. The ambulance was here within 4 minutes. Life Alert stayed on the phone with us during the entire thing until I was in the ambulance. Life Alert is one of the best things I’ve ever done, and I’m only 58 and fairly mobile. I fell Life Alert is helpful and anyone with any chronic problems will find them as valuable as I do. Thank you.

I fell into a closed door and hit my head. I was on the floor and pushed the button on my Life Alert. I got a call from Life Alert within 5 minutes and they sent an ambulance right away. I was very pleased with the response time and I have recommended the service to others.

I slipped on a rug in my bathroom and fell backwards, and I couldn’t get up. I wasn’t hurt. I called Life Alert and they sent paramedics to help me. Life Alert stayed on until I was ok. They were very concerned.

I am an insulin dependent diabetic. One late afternoon I was feeling funny and realized I hadn’t eaten, so I opened some Vienna sausages, but that wasn’t doing it, so I quickly took an insulin shot. The next thing I knew I was on the floor. Life Alert was very quickly on the line and talked with me till the rescue squad arrived. I’m glad I signed up with Life Alert.

In a stupid moment I picked up a heavy pool chair (carrying by the arms) took a step, tripped on a nearby leg of a chair and bang into the chair, with all force. The impact was so hard that my Life alert button around my neck was pushed, the phone rang, and I managed to answer the female voice. She said we’ll be there in 10 minutes and they were, bless them. I was at the hospital and 10 days later home, feeling poorly, worst pain, worst experience in my 90 year life. I do want to emphasize that the care, concern and consideration accompanied by your people is wonderful and I shall be extremely grateful. You even took care of meat, cooking on the stove and activated my security system. Bless you all.

I’m not good at expressing myself, but there is no one that could have done better. Life Alert was in contact with me from the time I pressed my necklace until we left for the hospital. I am now 86 years old and I have never had better service. I would recommend them to anyone. Thank you.

Dad fell in his home and was not able to get up. He called Life Alert and they called us. EMTs were at his home in minutes. Dad had called Life Alert at least three times in the last year. It’s a comfort to know help is just a button away.

We have no one situation to report, but as I told the Life Alert rep. Life Alert was the best thing we did for our mom as she lives alone. Life Alert personnel were consistently diligent, professional and courteous on every call. Thank you.

The very first day I got Life Alert, I fell on my knees in front of a chair. I kept trying to get up but finally gave up. I couldn’t reach my phone and then I realized I had Life Alert. I called them and they stayed with me until paramedics arrived. You are a gift from God.

My husband had a stroke and fell on the wood floor, breaking his hip. I pressed my Life Alert button and heard “how may I help you?” I said “my husband has fallen and is in pain”. The lady said “we’re calling an ambulance and your 2 children”.

I was eating breakfast and reading my daily newspaper and I passed out. I came to and had a split on my head (required 7 stitches and was bleeding). I pushed my Life Alert button and was immediately answered. I told them what happened, told them to get in touch with my son. Life Alert got hold of my son and he got here at my apartment just before the ambulance arrived. After numerous tests at the hospital they ruled it syncope.

I couldn’t stop the bleeding from my nose, it was pouring out. I pressed my Life Alert wrist band and the operator asked what was happening. I told her and she said that she would call medics right away. They came shortly, stopped the bleeding and took me to the emergency where they cauterized the nose. All fine now.

I was getting up out of bed saw blood everywhere. I went to the bathroom, and blood was everywhere and I didn’t know where it was coming from. I called Life Alert and they sent someone right out. In the meantime I noticed it was coming from me below my right ankle gushing out. Ambulance found where the blood was and applied pressure and took me to the hospital. Very nice and attentive during the trip to the hospital.

Life Alert was so good and polite. They stayed right on with my and were very nice. It sure helps a lot when you are sick. The ambulance was here in a short time. I don’t know what I’d do without it. Keep up the good work. I’ve told a lot of people they should have one.

The response was fast, great to have Life Alert for emergency. After my call to Life Alert the ambulance arrived. Life Alert followed up by a call to my daughter to ask if all went well. Thanks very much.

My wife had a hip operation and 6 months later, it popped out. She was in extreme pain and the Life Alert representative stayed with me all the way and called the fire department. She kept in touch until my wife was safely on her way by ambulance to emergency.

When I fell and couldn’t get up I pressed my Life Alert button. Within seconds I heard a voice on the other end, asking what was wrong. I explained and within minutes someone was there to help and my family was called. Thanks for everything.

I am 80 years old and live alone in my own home, so when I had sudden, agonizing pain in my shoulder it was very comforting to press my Life Alert button. In minutes the paramedics and firemen were here. Life Alert also called my children who were all at work. Thank you.

My husband went for a ride on his scooter. He decided to go around the corner and see what was there. He finally realized he was lost and couldn’t remember our phone number or address. The Life Alert personnel helped me to remain calm. Thank you.

Life Alert is very responsive to my father. They called me to let me know he had an emergency at his house and then also a courtesy call when he was transported to the hospital. Very professional staff. Thank you.

I was having chest pain and my left side was very numb. I like how Life Alert responded I couldn’t talk and it was only me and my 12 year old son here. They stayed on the line with him until help arrived. Thank you very, very much.

I was experiencing tightness in my chest with pain radiating to my left jaw and arm. My vision became fuzzy and I felt faint. After pressing the Life Alert pendant an operator asked what was wrong and I told him. He asked if I was by the front door and when I said yes he told me a call was placed for an ambulance and it was on its way.

I am so very thankful for Life Alert. I have had Life Alert for several years without having to use it. I thought I was doing very well and, feeling great preparing a rental for new tenants which required heaving to do hard work inside and out, and then it happened. I was afraid to walk to the bathroom around 6:00 a.m. After trying to contact my one son who was in town, I remembered Life Alert. It seemed like just a few minutes, and they were all here paramedics, firemen, and my son. In seconds, everything was under control.

I had a fall in my kitchen 4/3/12. I had my Life Alert button on and contacted Life Alert immediately. Within a matter of minutes the emergency team was there and took me to the medical center. I had broken my right femur. Thank God for Life Alert.

My mom’s walker got caught on the floor heater grids and down she went. She pressed her Life Alert button and they sent the paramedics right out, because she didn’t respond. She will be 101 and is still living on her own.

I was having severe pain on my head, just the right side. Usually I would just take a pill but this was so severe that I pressed the button on my Life Alert necklace. Someone answered right away, saying my name and asking what was wrong. They then sent an ambulance and called my friend to come. In no time I was in the hospital. Very nice people from Life Alert.

I fell in my bathroom and clicked for help. Life Alert talked with me even though the door was shut. The representative never left me; rather she gave me encouragement and helped right up to the moment the paramedics arrived. The paramedics lifted me up and helped me to my walker. Life Alert also phoned my daughters, the closest one arrived at the same time as the paramedics. They were able to unlock the door and enter the house. Thank you.

Immediately after I pressed the Life Alert button (I had fallen on my hip on the kitchen floor). I was assured that help was on the way. My neighbor was here to unlock the door and the paramedics and ambulance arrived quickly. They were very courteous and efficient.

Food blocked my windpipe and I was unable to breathe properly. I remember pushing my Life Alert button and I must have told the person answering of my problem. Very shortly after, the fire department came and the EMT; and I was rushed to the hospital. I’m very grateful for your prompt attention to my problem.

On April 13th, I fell in my apartment and couldn’t get up. I pushed the Life Alert button around my neck and got an immediate response from Life Alert. The person was comforting when asking how I was and immediately dispatching the paramedics. She stayed on the line through their arrival and assessment of this situation. She also gave them necessary medical information as well. Thank you.

I was experiencing an irregular heartbeat so I pushed my Life Alert button and the operator came on very fast. The EMTs came very soon after that. They took my vital signs and transported me to the hospital and I was able to go home the same day. My experience with Life Alert was positive. Thank you very much.

I had shingles and experienced an episode that was extremely painful and scary. I wasn’t sure if the pain was caused by the shingles. The Life Alert person was very sweet and caring and stayed with me until the paramedics arrived.

I fell in the living room and due to osteoporosis and no upper strength, I could not get up. My wife called Life Alert and a representative immediately dispatched paramedics. Life Alert representative was online until paramedics arrived. This was a very kind and appreciative gesture. He was very concerned, like part of my family. He even talked to paramedics making sure I was ok and did not need to go to the hospital. Awesome job.

About 4 months ago, I had a bad nose bleed that I couldnt stop. I called Life Alert and EMT was here to my apartment within 10 minutes. In March of this year, I had a gall bladder blockage which resulted in surgery. Again I called Life Alert and the EMT people arrived at my apartment within ten minutes and transported me to the hospital. Thank God for Life Alert.

My mom fell on black ice 2/22/12. Within minutes, paramedics were on the way, and at the same time, my sister and I were both alerted. We then received follow up calls to tell us she was being transported to the hospital. Very impressed with the whole Life Alert system.

One day at night time I slipped and fell into my bathtub. There was no way I could get up by myself. I pushed the button on my Life Alert pendant and in a very short time help was there. I believe it saved my life.

I was having a hard time breathing and pain in my chest. Life Alert was very courteous; they called for an ambulance and stayed on the line with me. They also kept checking to see whether the ambulance had arrived. She would keep asking if I was okay or if the pain was getting worse.

I had all the signs and symptoms of a heart attack. Hit my Life Alert button and had immediate medical response. Thank God it wasnt a heart attack but inflammation of the chest wall. Cant say enough about Life Alert and the medical response team and fire department.

My mother is almost 96 years old. An ambulance has been called many times to our home. We live two blocks away from the hospital and never has it taken more than two minutes from the time I call 911 for the ambulance to be in our driveway. On 4/2/12, we used Life Alert for the first time. My mother's heart rate was 36. The reason as to why it took Life Alert so long to contact the paramedics, I do not know. I do know that after Life Alert was contacted, they in turn called the landline phone before they called the ambulance which also took up more time. I requested a timeline from the ambulance driver. The timeline verifies they were at our home within two minutes from the time Life Alert contacted them.

My mother suffered a massive stroke. She managed to press her Life Alert button and within minutes the EMTs were there. Life Alert notified everyone on her call list so we got there at the same time as the ambulance. Life Alert then called us back to make sure we knew which hospital they were taking her too. She is having a slow recovery, but Life Alert saved her life. Thank you.

I live by myself and each time I had to call I was alone. I have fallen, a total of three times. Each time the Life Alert people arrived promptly and helped me back to my lift chair. They checked me for any injury and asked if I needed to go to the hospital, I didnt. I feel so safe knowing that you are only a phone call away.

I am 94, had recently undergone back surgery, and then had a fall in my kitchen, hitting my head on the left. Life Alerts answer to my call on my alert button was immediate, help arrived by EMT and you alerted all three of my out of town family members to my condition. I am a new subscriber and am very pleased with your response. It gives me security when alone.

When my mother passed out and fell, she pushed her Life Alert bracelet when she came too. The person she talked to asked her if she needed help and sent help immediately. She also talked to her until help arrived. She was both helpful and comforting to my mother.

I suddenly lost my balance but didnt fall so called Life Alert to have local emergency come to my aid. I was taken to the emergency room at the local hospital and recovered. It was a temporary loss of circulation in my leg. Thanks to the Life Alert helpers.

My husband is crippled and does not have strength in his lower extremities; therefore he isnt able to help himself to be transport from wheelchair to car seat readily. Recently he slipped out of his wheelchair onto the floor and I was unable to get him up, that is when Life Alert was a Godsend to us. Thanks to everyone we received help quickly.

My husband fell in the bathroom; he was opening the door to the handle and slipped off the door knob. He pushed his Life Alert button and they picked him up without any problem, and asked if we needed anything else. They got here in no time. Life Alert came through and understood everything we needed.

I left a pot on my stove and forgot about it and went out to water the plants. When I got near the garage I heard this beep and opened the door and the room was full of grey smoke. Life Alert had been notified and the lady was on the line saying fire trucks are on the way, get out of the house. Everyone was so nice. They cleared the smoke with fans. Thank you.

I fell into a closed door and hit my head. I was on the floor and pushed the button on my Life Alert. I got a call from Life Alert within 5 minutes and they sent an ambulance right away. I was very pleased with the response time and I have recommended the service to others.

I woke up and was unable to walk. My husband called Life Alert via the base unit. The ambulance was here within 4 minutes. Life Alert stayed on the phone with us during the entire thing until I was in the ambulance. Life Alert is one of the best things Ive ever done, and Im only 58 and fairly mobile. I feel Life Alert is helpful and anyone with any chronic problems will find them as valuable as I do. Thank you.

Im not good at expressing myself, but there is no one that could have done better. Life Alert was in contact with me from the time I pressed my necklace until we left for the hospital. I am now 86 years old and I have never had better service. I would recommend them to anyone. Thank you.

In a stupid moment I picked up a heavy pool chair (carrying by the arms) took a step tripped on a nearby leg of a chair and bang into the chair, with all force. The impact was so hard that my Life alert button around my neck was pushed, the phone rang, and I managed to answer the female voice. She said well be there in 10 minutes and they were, bless them. I was at the hospital and 10 days later home, feeling poorly, worst pain, worst experience in my 90 year life. I do want to emphasize that the care, concern and consideration accompanied by your people is wonderful and I shall be extremely grateful. You even took care of meat cooking on the stove and activated my security system. Bless you all.

I am an insulin dependent diabetic. One late afternoon I was feeling funny and realized I hadnt eaten, so I opened some Vienna sausages, but that wasnt doing it, so I quickly took an insulin shot. The next thing I knew I was on the floor. Life Alert was very quickly on the line and talked with me till the rescue squad arrived. Im glad I signed up with Life Alert.

I slipped on a rug in my bathroom and fell backwards, and I couldnt get up. I wasnt hurt. I called Life Alert and they sent paramedics to help me. Life Alert stayed on until I was ok. They were very concerned.

We have not one situation to report; but as I told the Life Alert rep, Life Alert was the best thing we did for our mom as she lives alone. Life Alert personnel were consistently diligent, professional and courteous on every call. Thank you.

Dad fell in his home and was not able to get up. He called Life Alert and they called us. EMTs were at his home in minutes. Dad had called Life Alert at least three times in the last year. Its a comfort to know help is just a button away.

I was eating breakfast and reading my daily newspaper and I passed out. I came to and had a split on my head (required 7 stitches and was bleeding). I pushed my Life Alert button and was immediately answered. I told them what happened, told them to get in touch with my son. Life Alert got hold of my son and he got here at my apartment just before the ambulance arrived. After numerous tests at the hospital they ruled it syncope.

My husband had a stroke and fell on the wood floor, breaking his hip. I pressed my Life Alert button and heard how may I help you? I said my husband has fallen and is in pain. The lady said were calling an ambulance and your 2 children.

The very first day I got Life Alert, I fell on my knees in front of a chair. I kept trying to get up but finally gave up. I couldnt reach my phone and then I realized I had Life Alert. I called them and they stayed with me until paramedics arrived. You are a gift from God.

I couldnt stop the bleeding from my nose, it was pouring out. I pressed my Life Alert wrist band and the operator asked what was happening. I told her and she said that she would call medics right away. They came shortly, stopped the bleeding and took me to the emergency where they cauterized the nose. All fine now.

I fell very hard, backwards, trying to put an electric scooter away from the wall so I could charge it. The arm rest I was pulling broke off and I went crashing onto the concrete floor. Very bloody situation. Thank you Life Alert for help and for such a good service.

I was getting up out of bed saw blood everywhere. I went to the bathroom, and blood was everywhere and I didnt know where it was coming from. I called Life Alert and they sent someone right out. In the meantime I noticed it was coming from me below my right ankle gushing out. Ambulance found where the blood was and applied pressure and took me to the hospital. Very nice and attentive during the trip to the hospital.

Life Alert was so good and polite. They stayed right on with my and were very nice. It sure helps a lot when you are sick. The ambulance was here in a short time. I dont know what Id do without it. Keep up the good work. Ive told a lot of people they should have one.

The response was fast, great to have Life Alert for emergency. After my call to Life Alert the ambulance arrived. Life Alert followed up by a call to my daughter to ask if all went well. Thanks very much.

When I fell and couldnt get up I pressed my Life Alert button. Within seconds I heard a voice on the other end, asking what was wrong. I explained and within minutes someone was there to help and my family was called. Thanks for everything.

I am 80 years old and live alone in my own home, so when I had sudden, agonizing pain in my shoulder it was very comforting to press my Life Alert button. In minutes the paramedics and firemen were here. Life Alert also called my children who were all at work. Thank you.

My husband went for a ride on his scooter. He decided to go around the corner and see what was there. He finally realized he was lost and couldnt remember our phone number or address. The Life Alert personnel helped me to remain calm. Thank you.

I was having chest pain and my left side was very numb. I like how Life Alert responded. I couldnt talk and it was only me and my 12 year old son here. They stayed on the line with him until help arrived. Thank you very, very much.

Life Alert is very responsive to my father. They called me to let me know he had an emergency at his house and then also a courtesy call when he was transported to the hospital. Very professional staff. Thank you.

After putting a piece of meat in my microwave (and I walked away longer than I should). The Life Alert signal sounded and within minutes the fire department and police cruiser showed up at my home. The firemen went through my home to make sure nothing was wrong. Life Alert also called my son. I will be ever so thankful for the service received.

I had fallen right in front of my fridge and I pressed the Life Alert button. I knew I hadn’t broken anything but I didn’t try to get up in case I had something wrong. The lady checked my body and she asked many times if it hurt and then said I was ok. The man on the phone told me they were glad that I waited. Very good service.

I put some liquid oil in the frying pan to crisp some chicken tenders. Forgot heat was on high and went to look for something in the basement. When I came up the pan was smoking. Life Alert called the fire department. They opened windows, and checked if I and my family members were alright.

The Life Alert man on the box talked me through packing my CPAP and all my medicines and stayed on the line until the ambulance arrived. The EMTs were surprised that I was ready to go since I had a very high temperature and wasn’t thinking clearly. They were impressed by Life Alert. Thank you.

I got out of bed and fell to the floor. I couldn’t get up or get to the phone. Thank God, I had my Life Alert around my neck. I just pushed it and within a few minutes the ambulance and police department came.

I had a slight stroke on March 6, 2012, but after a couple of hours felt well. On March 11, 2012 pain from fibromyalgia became unbearable. I pressed Life Alert button and help was here in less than 5 minutes. I went to the emergency room, I was in the ER until 5:00 p.m., and then told I was being admitted. Good job. I am very pleased with Life Alert’s response.

I’m an 80 year old widow. I went outside on March 25th, without my cane. I was waiting on my little Boston terrier dog to come back to the kitchen door. I noticed she picked up a baby rabbit out of the flower bed and would not put it down. I was sort of balancing one hand against the house and went to her. She dropped the rabbit when I approached her but when I reached down to pick it up. I fell between the house and a/c unit. I pushed the Life Alert pendant button and help came right away. It gives me a sense of security that help is approaching. It is my permanent necklace at home.

It is frightening experience to become ill when no one else is with you. Well Life Alert was with me all the way. The voice and instructions helped to calm me down and I was able to respond to the EMTs instructions when they arrived. Thank you so much.

I got off the couch, started to step over the dog, but the dog jumped up and I fell. I must have hit my head and my tooth went through my bottom lip. I must have hit the Life Alert button because when I woke up the people were there. Thank God. What nice people they are.

Well, I must say I’ve never been so pissed off! Recently, my sister and I purchased a monitoring system for our mom. In case of emergency, and if no one is around, she pushes a button and help is on the way, yay! However, yesterday, my sister received a phone call from a different company called Life Alert. This ** proceeded to tell my sister that "we don't care about what happens to your mother, and "that thing" doesn't work. Who are you going to blame? It will be too late. You will be 100% responsible." **!

When mom pushed her button a Life Alert operator came on and asked the emergency. They called an ambulance then called me and my brother. We went ahead of the ambulance and when we got to the hospital Life Alert called us to let us know the ambulance had left my mom’s house and was on way to the hospital. The young man was very courteous. Very pleased with the service provided.

I have felt like I was going to pass out 3 different times so I used my Life Alert and help came very quickly. Two of the times I had to be transported to the ER and had hospitalization. The other time EMTs got me stabilized. Service was great. Thank you.

I fell in my front room, and of course I couldn’t get up. I pressed my Life Alert button, and immediately got a response from the Life Alert representative. She took care of my problem immediately and stayed with me till the firemen arrived and picked me up. I have always been very pleased with your service.

My family had tried for years to get me to get Life Alert but I am so glad I did. I am alive because of it. I had a serious bout of having trouble breathing. I pressed my button and 10 minutes later the EMTs had me in the ER. Praise God and Life Alert.

I had been experiencing tightness in my chest for sometime but in turn would rest and everything would be fine again. Accompanied with some nausea, flu like systems. Then one evening I had been reading on the TV, got up from the chair and then had tightness in chest, dizziness, not feeling well. This time I called Life Alert. My called was answered immediately. This was a warning of heart failure. I spent 16 days in the hospital and rehab.

My mother slid off edge of bed and couldn’t get up. She pressed her Life Alert button and the person on the monitor answered her. They contacted the personnel at her assisted living residence. EMTs came and checked on her. She chose not to go to the hospital. Thank you.

Mom felt dizzy and thought she was going to fall so she pressed her Life Alert button. Staff arrived at her home and was very polite and helpful. They took her to the hospital and learned that her blood pressure was elevated. Thanks to Life Alert mom was safe and no serious injuries were sustained.

Mom was trying to get her cane and slipped on her bedroom floor (hardwood). Life Alert helped by calling her contact person and by staying on the phone until not only for the contact person to arrive but the EMT as well. Also Life Alert gave her medical condition and medications which I am grateful.

I fell during the night and couldn’t get up. It was such a relief to hear a voice on the monitor because within Life Alert, I would have been there until someone came home from work in the afternoon. That would not have been good since I had a high fever and pneumonia. Life Alert called the ambulance service, my son and daughter. Everything worked like you said it would. I am very grateful I had Life Alert installed when I did.

I was sitting on the edge, of the bed when I suddenly realized I couldn’t move. I rang Life Alert and they called an ambulance. The doctor at the hospital decided it was my lungs. I have COPD, and that was the cause.

My 91 year old mom fell in the washroom and could not get up. She pressed the Life Alert button and got service right away. We also have a lock box so the firemen got here and in right away and took care of mom and everything right away. The system worked to perfections. I would not be without the Life Alert system. Thanks.

I had a terrible nose bleed. Life Alert came very soon after I pushed my button. They gave me a cloth to catch excess bleeding and pinched my nose. They took me to the hospital where they dealt quickly to stop the flow. They called my friends to alert them to the problem and they came to get me.

I fell on the walk leading to my front door. There was a coating of ice that I had put a carpet on and as I was going into the house I thought I would pick up the carpet and take it inside. I tugged on the carpet and it let go of the ice and I fell, I couldn’t get up. I pressed my Life Alert button in 10 minutes help was here.

Loved one was home alone, and fell in the living room. She pressed the help button and the Life Alert representative spoke to her. They asked what was wrong, and called the ambulance right away. Luckily I came home before fire department to let them in. Two ambulance people picked her up, put her on gurney and took her to the hospital.

I have COPD. It was about midnight when I was having hard time breathing. I signaled Life Alert and within a few seconds there was a gentleman on the phone. I told him my problem and he called the EMTs and my son. He stayed on the phone with me until the EMTs arrived; talking to me to make sure I was ok. I was very grateful to him and to all the years I have been with you for your service.

I fell on the floor and hit my head. I pushed the alert button. Life Alert promptly notified local EMS and they came to the house within five minutes. They took me to the hospital right away. I was examined and kept overnight. I felt fine and was released the following day.

I fell backwards into my bath tub and hit the back of my head really hard on the tub. I tried getting up but couldn’t even rise up; I was like crossways in the tub. Thank God I had my Life Alert pendant on and I pushed the button. It was long before help came.

I had an anaphylactic bronchitis spasm and could not inhale. I pushed the Life Alert pendant button, but could not get my breath to answer the voice on the speaker. The ambulance was at my door within 10 minutes and oxygen was administered. I spent 2 days in the hospital and survived. I appreciated the prompt response and the fact that Life Alert called all my children. Thank you, Life Alert.

I fell while taking out my dog. I was not hurt but couldn’t stand up because of my artificial knee. Life Alert responded immediately and called my daughter and sent EMS. I am extremely satisfied with Life Alerts promptness, courtesy and follow up. You are terrific.

I fell and hit my head on 3 different objects before I landed on the floor unconscious. My girlfriend, who was here visiting, pushed my Life Alert button to get help. The operator told her to assess the situation and that help was on its way, and the operator was wonderful in helping keeping her calm about the situation. I think whomever answers the button signal or telephone are absolutely the most wonderful, caring, calming, and courteous people. This company sure has the best people. I say “thank you all and you are a joy to work with”. I am only 55 years old so this service isn’t only for the older population and, I thank God for that.

My mother fell in the bathroom and the Life Alert agent called her 2 times and could not get an answer so they called emergency, then called me. I live about 65 miles away and told me what was going on. They keep me informed several times on my way over, my mother had broken her hip and was transported to the hospital.

My sister was out of breath; she could not move and could not talk. She hit the Life Alert and had a response ASAP, and talked to the medics while they were here. Very quick response. This happened on 3/21, she was in the hospital a week and in rehab 20 days. My sister is now home and we are very happy with Life Alert.

2 months ago my appendix exploded after 2 days of increasing pain. After calling for help with my Life Alert watch, the ambulance was in my house within 14 minutes. If I did not have my watch I may not have made it. Thanks Life Alert

I had chest pains, dizziness and nausea. I thought I was having a heart attack. The Life Alert operator on the monitor was very good at everything. He stayed talking and informing my daughter until the paramedics got here. I would not trade this service for any other. Very pleased and happy I have your services. Thanks for being here when I needed you.

Everyone should have Life Alert. Our experience with you was awesome. Because of your quickness the paramedics were here instantly. Thank you for making such a difference. My husband is alive thanks to Life Alerts fast response.

My wife fell in the living room, she touched the button for Life Alert and a representative came on line, and she told them what happened. They called me, but my phone was turned on, so they went on and called EMS to come and pick her up. She was not hurt. The representative called back and I (was home by then) told them everything was fine.

My mother fell and she pushed her Life Alert button and the staff sent EMTs and alerted me to the emergency. Great service. They stayed on the line until I got here to assure her and talk to the EMTs. Thank you.

Before subscribing to Life Alert, I was casual about signing for it, thinking I might not need it anyway. Boy! Was I wrong! That day came sooner than I thought. About three weeks ago an acute of asthma attack hit me, making me press the Life Alert button. The operator responded and kept reassuring me that help was on the way. I believe Life Alert saved my life. The emergency team arrived and helped me right away. They were professional and did their job very well. Thank you all.

My mother fell in the bathroom and instantly she was black and blue, facial and hands. I pressed the help button on Life Alert and the gentleman that answered was calm and asked some questions and by then the paramedic came and luckily my mother was okay. No broken bones. In the mean time the person on the Life Alert had called loved ones for information. Needless to say I was impressed. Thank you so much I appreciate the help.

Life Alert was here to take me to the hospital, at once no waiting for them. I was given great care I route to the hospital. I was not left alone, until the hospital nurses took over. Thank you all so much.

I’ve fallen a couple times, but didn’t get hurt just couldn’t get up. I pushed my Life Alert pendant and very shortly the ambulance and fire company came picked me up and asked if I wanted to go to the emergency. The emergency came quick and was very courteous.

As I entered my hallway I grabbed for my walker which rolled back away from me. I fell on my face and I already had a right shoulder fracture. I pressed my Life Alert and right away an operator was on the phone and I explained what happened as I could not get up on my feet. She called paramedics and they were there in minutes. The response was great. Thank you.

I did not fall, but I felt very sick and weak. On our way to the emergency center, Life Alert helped me feel better and not to be afraid. They managed to contact my family which is a bit south from my home. I’m an old lady and grateful for Life Alert.

I was going into my closet to get my robe. My legs were very weak and could not hold me up, and before I knew it I fell. My neighbor’s responded almost immediately and so did my Life Alert. The two gentlemen were kind and courteous and of course I was very happy to see them. Thank you.

I was coming up the stairs from the basement and missed the last step. I landed in the hallway and couldn’t get up. I pressed the button and talked to Life Alert people. They called the emergency unit who responded and took me to the hospital to be checked out. They checked me out and I returned home with no serious injuries.

My mother suffered a small stroke and as a result fell to the floor. She was alone in her den. She pushed the Life Alert button, and Life Alert responded quickly and stayed with her until the ambulance arrived. Life Alert also quickly contacted all family members.

My mom fell early morning, when getting up to use the bathroom. Luckily she was not seriously injured but she could not get up. Got her Life Alert bracelet and contacted you. You called paramedics and my brother and I. paramedics did transport me just to be sure all was ok.

When I fell and injured the back of my head, I called Life Alert to call the paramedics and an ambulance for me. Life Alert called the ambulance and paramedics who came to my apartment to check my vitals. I developed a large hematoma on my head. I was told to see the doctor the next day which I did. A cat scan was advised by him. Everything was ok inside my skull.

Life Alert was quick and efficient in getting the ambulance to our home and they contacted our emergency contact family members. We are very thankful for the comfort their service is to us and our family. We feel help is always with us.

I dislocated my hip which was replaced in 2009. I was leaning over trying to put things onto the bottom shelf of my pantry cabinet. That’s when my hip went out and I was curled in a very small area between the window, and the cabinet and my oven. I could not move, not only because of the excruciating pain from the hip, but also because I was jammed in a very narrow space. Luckily, I could reach the Life Alert button which was around my neck, pushed it and laid there talking. I heard the Life Alert answer and I heard, “Help is on the way.” The fire department and EMTs is less than a mile from my home and they were there almost immediately. Because I couldn’t tell Life Alert my door was open the EMTs went directly to my hidden key. My sister and brother-in-law notified by the team got to the hospital only in 10 minutes after I did. The whole thing from my pressing the button, being taken to the hospital, and hip relocated last only six hours. If I hadn’t had Life Alert I don’t know what I would have done. Thank you.

We had Life Alert for over two years. We were told when we got it that we could cancel at any time. If the senior went into a nursing home or died in their sleep, all the money would be paid back. We were not given a copy of the paperwork and we had no idea that it was a 3-year contract. We still don't know if there is a contract. I was told the company would send a copy of the paperwork. I have not received it yet. Our phones went out for a few hours. The phones came back on, but the Life Alert box kept flashing “phone.” I talked to about 6 people and could not get the box to work. After I called to cancel, they offered to send someone to the house to fix the problem. They should have done that the first day. That call was on Thursday. They said they could have someone out to fix it on Saturday - two more days without service. I would never recommend this company to anyone! It is cancelled. I don't know where to send the box. They did not tell me.

I have fallen 3 times inside and once outside on the patio. Each time Life Alert came quickly and always helped quickly and carefully. I would recommend Life Alert especially if they live alone. I wear mine all the time.

I called life alert with a question and then was told I needed to update the system, which I did. I hung up the landline phone and pushed my pendant to wait for the dispatcher to answer. So, I waited and waited and waited and waited. I had the phone on speaker because my hand got tired of holding the phone. Finally, a man answered! I asked him what took them so long to answer. His reply was, "I was busy" or "We are busy." Life Alert is being run by sale representative(s), not emergency personnel at all, and all read by scripts! I hate to say this, but Life Alert is getting a bad rap. They have poor rating on their website. Shocking stories from what I read and hear, especially a 3 year contract! Shame on this company for not letting their clients cancel Life Alert while in the 3-year contract!

I ordered Life Alert’s system for my mother. When it came time for their installer, they called my mother first which was not suppose to happen. Then they called me to tell me an installer would be there in a half hour. Then 5 minutes later, they called me to tell me there wouldn't be an installer coming he was sick.

I have had several issues. My mother fell, tried to use her Life Alert without success (battery was dead). She managed to crawl to the phone, pull it down and called me to come. Latest issue occurred when a red light appeared on the box that plugs into the electric and phone line. Audible message said "battery low". She tested the unit, got no voice response. Next thing, she knows the fire department paramedics are at her door. Two other occasions upon testing, we found the battery was again dead. We test it monthly. Considering all of the above, what comfort does my mother or our family have with this system?

I was having some chest pain. I used my Life Alert button to call you, and you ordered an ambulance for me. I was taken to the hospital right away. Luckily it wasn't my heart; instead it was my hiatal hernia.

Mom had a stroke. Life Alert staff stayed on the line until help arrived. I was very pleased with the service and the help we received from Life Alert. I would strongly recommend Life Alert to anyone that needs one.

My mother fell outside of her apartment. When they could not reach her, Life Alert called the office (she lives in a retirement apartment community). Someone in the office found her and helped her where she had fallen. Thank you so much for getting her help.

I had minor surgery on 12/17/12 and it started to bleed heavily. I called Life Alert and the agent answered quickly. They sent the emergency ambulance and I was taken to the hospital. I was very happy to have Life Alert stay until help arrived. Thanks.

I fell in the bathroom and I could not get up. I called Life Alert and they called the paramedics and they got me up and took me to the hospital right away. Thank you all for your help and fast response.

I was closer to the edge of the bed than I realized. When I turned to get up, I slid to the floor. I was unable to get up myself, so I pressed the Life Alert button. The responders arrived and helped me up. I was not injured.

I live alone and I fell in my kitchen. I pushed my pendant and Life Alert contacted the police and rescue squad. Life Alert stayed on the line with me and kept talking to me until the police arrived. Thank you for the wonderful help.

I just pressed my button and Life Alert was talking to me until paramedics arrived. The Life Alert operator spoke very clearly and was so nice to me. I would certainly recommend Life Alert to anyone that needs it.

It is very difficult to cancel. After my mother died, they continued to bill. They never told us about returning the equipment when we canceled service. We live 400+ miles away and had to get the neighbor to help return equipment. They billed us for a supposed "pendant" that was missing and they are very argumentative on the phone. They are not a good company to do business with.

Life Alert made it very difficult to cancel. They charged me for the last month. And they told me that even though I had in-care nursing, the contracts states I am renting the equipment. And until they picked it up, I had to pay even though I legally was out of their contract, per their claims when they sold it. Debbie in billing was difficult. And it felt as though she is a robot reading a script. I have had in-home care for over a week. I sent the fax yesterday. They billed me for another month. Then, she called me back and said that no refunds were authorized in her department. I have already gone through four numbers to get to billing. That would be a fifth attempt. They run you around in circles like the gyms or most companies that offer some sort of autoship programs. It is a three year contract. Go to other websites that are cheaper and with no contract. Why should you sign a contract? We do not know when we will get better!

This company is a scam!! My elderly mother contacted Life Alert in effort to obtain security for falling, or having a medical issue. She received the box, and immediately called as instructed. We also received a voice message that they would be out on Monday between 11-1 to go over the system with her. We sat here waiting, and waiting. At 1:00 my mom called and was a little upset that they had not yet arrived and the lady Hung up on her. What kind of "customer service" is that?? We are sending their box back and I recommend that they first learn some customer service skills when they expect to take $50.00 a month from a senior citzen. I wouldn't do business with these people if they were the last company on earth!

Tried to cancel as no longer needed. Was told I had a "contract" unknown to me. Refused to stop drawing funds from my account. This agency is a scam.

I was at work and received a phone call on my cell from Mr. **, who explained that my mother was on the line also and that he had just talked to her concerning a LifeAlert pendant for her security. He had already spent a great deal of time talking to her and had her sold on the product (he was a smooth talker) and he went through the spiel with me about what she would be getting and how she would always know that someone would be there for her at the push of a button. He explained the cost (much more than any of the competitors) and said that when it arrived to not do anything to it as someone would arrive the next day to install it. He stated she would need to give them the location of her hidden key.

I want to thank you for this wonderful service that warns and protects consumers from fraud perpetrated by individuals who care more about money than about people. I am now 65 and have several health issues that are rearing their ugly heads simultaneously. This has led me to the ER four times in the past month, and I have been an inpatient three times. It's a very scary situation, and I sat down tonight to contact Life Alert, so that I could have that "peace of mind" that they advertise.

I ordered Life Alert for my mother on 01/2010. Late 02/2010, mother fell in her home and broke her wrist and can no longer live alone. Mom's permanent residence is now my home and I provide 24 hour in-home care for her. It clearly states in Life Alert's contract that should the subscriber enter into a nursing home or receive 24 hour in-home care that the contract may be terminated.

Beware of Life Alert. While the Life Alert system works fine, you will have problems with their follow up customer service and any contract disputes. They are inflexible and their customer service is dreadful. I wish I had checked this site before I got their service for my mother.

All I wanted was information, yet they call me at all hours and days including weekends, 6 calls in total. I told them twice to stop calling me, but they still insist on calling. Every time they call, I get an anxiety attack because of their harassing nature.