Discount Tire Reviews

7-13-2026. Discount Tire Elkhart, IN. I've used this store a couple times and the service has been great. The team is very personal and friendly, even if I was not buying. They offered excellent recommendations, but most of all their actual service was great. The team at this store are like an Indy 500 Pit Crew, once your vehicle is in the shop for service, a team jumps into action getting the work done as pit crews do. I am very impressed with the congeniality between them as they work together. In conclusion, the Elkhart Indiana Discount Tire Store gets my 5***** rating. Thank you General Manager Eric.

My son's CRV had a tire with a puncture this evening. We pulled into the Tyler Discount Tire about 10 minutes before they closed and Kris and Logan didn't hesitate to help us. They were very professional and as soon as I could indicate what tires I wanted, they had the job done from start to finish in probably 30 minutes. They were very polite and kind and their commitment to serve their customers was evident and greatly appreciated. We won't hesitate to go back to this location and I feel confident we will receive wonderful service each time. Thank you Kris and Logan for going out of your way for us tonight. I won't forget it.

I came to my home shop after being let down by the staff at the prev DD I visited. As always then Austin Hwy location was exceptional in every way especially excelling in customer service. Eric and Roman as well as Daniel were on their game and I can’t praise them enough for performing well, well beyond any obligatory presumptions that patron like me might make but these guys are the **… best crew working for the most outstanding, not to mention… stand-alone service keeping. “Tired eyes wear patches, sparingly…” said what poet?

Today I was reminded that great customer service is still alive and well. I had an unexpected issue arise after visiting the Discount Tire located at 1601 FM 685, Pflugerville, TX 78660, and while problems can happen anywhere, what truly matters is how a company responds when they do. From the management team to the service advisors and the technicians in the shop, everyone stood tall and demonstrated professionalism, accountability, and a genuine commitment to taking care of the customer.

I'm not a big review writer but I would like to commend the Discount Tire on E Central Texas Expressway in Killeen Texas. Let me preface this by saying that I worked in Fleet Maintenance and have had lots of experience with tire vendors for 60 years, both business and personally. I had to purchase 2 tires for my wife's car due to an unrepairable puncture in one tire. I look online and found the tires I wanted to purchase and then went to Discount Tire to make the purchase. I was greeted immediately and the salesman was friendly and helpful. I explained what I wanted and he looked up the tires and the price was the same as online. I made the purchase and they ordered the tires. They were not shown to come in for a few days, but I received a call the next day and they came in early.

I was in the Warsaw store August 12 with low pressure on my right rear tire. I asked to have it fixed and an estimate for new tires. The young man asked me for my keys. He went out to the parking lot in my car. Looked at all four tires. Came back in and said I don’t see a nail sticking out anywhere. I said how can you see a nail sticking out anywhere when my car is just sitting in the parking lot. He refused to put it in the bay and fix my tire and verbal estimate was given on my four brand new tires, which I asked for print out and he said they don’t do that. Very disappointed. Horrible service. I went to Monteith. They found the nail in my tire when they put it in the bay. Gave me a print out for a new tires. I was in and out in 20 minutes.

I had an alignment done after having 4 new tires put on my 2020 GMC Sierra 1500. They charged me $89.99. A week later, I noticed a popping noise when I turned my wheels to the far right or left at slow speeds. Didn’t think much of it because I don’t drive the truck much. I had my water pump go out, so I took the truck to the dealer.

I had a very worst experience recently with Discount Tires. I paid almost 1600 dollars for 4 tyres. When I had a flat tyre, one salesperson pressured like anything to change all 4 tyres and promised that everything will be taken care of warranty up to 40000 miles. I drove 20k miles and had a flat tyre due to nail. When I reached discount tires they simply said no warranty covered. I clearly said it's due to nail and instructions say it's covered. They say all technical words and did not even verify the tyre and simply charged again 350 dollars for one tyre. So it's always better to go to Costco, they have lot of advantages. Discount tires is worst and fake.. Never visit and I am not surprised with 2.5 star rating here... No matter what they talk all technical words and say no warranty covered.

Well, I purchased 5 rims and 5 tires new from Discount Tire on Oracle Rd in Tucson, Arizona back around October. Went back a couple days later because my van was bouncing and shaking down the road. They checked it, said they rebalanced the tires, and everything was good, so I drove the road, and it felt a little better. But within two days it was back to shaking all over again. Went back again, and once again they looked and said the balance was off and it's all good. So I went on my way once again, and in two days I was back to bouncing down the road.

These are facts and perception in my statement. I hope corporate will reach out to me. My name is Shaun ** with a 2007 Lexus. I went to 243 W loop 1604 S. San Antonio TX. to replace my front driver's side tire. They replaced it but now my tire light was on, and they told me to drive it, it will go out. (I recently replaced all 5 tire sensors that includes my spare because my tire light was on and this corrected it; I had a small shop do this for me while I waited and everything has been fine for months).

Came in with a bolt in my tire that needed to be taken out and patched, everyone was extremely friendly, they fixed it in less than 45 minutes, completely free of charge!

Discount Tire opens up at 8 AM yet. They leave everybody in line for tire fill and tire check for an hour or more either hire new staff more staff or get it together.

Ryan and Anthony started my appointment so nicely. I am very happy with them and the wonderful employees they have. Thank you from the bottom of my heart for helping me.

I picked out some wheels and tires for my new truck on their web site. I called the local store before placing the order to ensure I had the correct TPM sensors. The person I spoke to was rude and kept saying "What you see online is correct. You just need to order it online". So I ordered it online. Later that day I get a call saying "We only have 3 of those wheels in the warehouse and cannot get any more. Would you like to pick another?" I said, "No. Just cancel the order." The next day I tried to order wheels somewhere else but couldn't because Discount still hasn't cancelled the order and issued me a refund. I called customer service and got nowhere with them either. Don't go to one of these places if you expect anything that resembles service.

Wasn’t truthful about my friend who was getting her tires changed said they didn’t put tires on because her dog ran away. Straight up lie! Time is valuable made her wait longer to get her tires on 4 customers later and Manager Dominic came to the rescue. Mitchell also told her 3 hours it would take after lying about the Chief running off. Nick and Dominic were awesome 5 stars Mitchell-0 stars. Just be honest. 🤨

Don't go here if your tires are older or have only half their tread life left. Cause it doesn't matter what the problem is - You need a new tire. But I just have a flat! Can't you just fix the flat? No, you need a new tire. They're so concerned with selling something that they don't give a rip about the customer's needs. Take it down the street to the mom and pop shop and they'll just about do anything you want. I always avoid Discount Tire because they can never help me, they only want me to buy new tires.

Completely worthless staff who lie to you about everything while doing no work, they barely understand how to change tires. They will treat you worse than you can possibly imagine. Never visit this chain unless you're looking to add a horror story to your life.

We used DT for many years for all of our family vehicles (MANY). We received GREAT service & found them to be HIGHLY trustworthy & customer oriented. They seemed to know that good customer service = repeat business. I will not go into detail here about all of the problems that we've experienced in recent years, but they have REPEATEDLY proven themselves to be untrustworthy & focused only on making $.

I highly recommend going to Discount Tires. The manager Jackson is really sweet and kind and helped me. He has very good customer service and I will be recommending all my friends and family to Searcy to get tires from there.

I have been going to Discount Tire for years and they have gone above and beyond, but this time at 3463 Altamesa Blvd., they have out done them self. Mr **, was kind, awesome, excellent, and extraordinary job. People never know what other people go through, and this day I was going through. He made my day with just his customer service, just extra extraordinary. Thank you so much. Pray others will follow his example, lead in what you do! By just being yourself, praying he goes higher in the company.

DEVIN ** went above and beyond when I came in to replace (2) of my tires. I appreciate all the services I receive because it's my 2nd time and not my last time getting services.

** at Discount Tire on 2307 W. Belleview Ave. provided outstanding customer service! He took the time to find services I had forgotten about, including roadside assistance that covered my damaged tire, saving me a lot of money. He also helped me get the best interest-free financing option so I could afford my new tires. Friendly, knowledgeable, and genuinely helpful—I highly recommend asking for **!

Prices are good but customer service not that good. The employees seem to have no urgency at all. I have one nail in the rear tire. They said, "We going to take of it." Two hrs and I’m still waiting in the lobby. My car haven’t even been moved to the bay. Can’t leave because the tire is too low. Next time taken it to a different shop and will only take 15 minutes to plug it. Company need to review and implement new policy for fix tire. Shouldn’t take this long for ONE TIRE.

My experience with discount tire was very poor! I purchased my tires from military post. I'm a veteran but took my tires to your company hoping my experience would be pleasant. I can't add a receipt because I never received one!

Do not let the sales staff sell you their continental control contact sport srs+ which is made exclusively for Discount Tire. I have had to replace 3 of them in last 6 months due to defective side walls, recent reviews indicate these tires have soft side walls.

We stopped by the Spokane Valley location for an air check and fill on our 2004 Chevy Silverado. We were greeted and assisted by Peyton, who was friendly, efficient and professional. We were in and out within minutes.

They refused to honor service on their own tires by saying they were too old and needed to be replaced. The tires were in great shape and were perfectly serviceable.

Came in first thing in the morning with no appointment to get a tire rotation. No other customers at the location at the time. Was told it was an hour or more wait. I have things to do so I made an appointment for 1:15 to avoid a wait. Came back at 1:15 and still waited 1hr and 45 minutes before my vehicle was even moved in. Ended up being over 2hr waiting. I understand 10 to 30 minutes delay but with an appointment it should never be longer. Might be my last tire purchase from Discount Tire because this has been very common over the years.

I went to go get Tires and I was going between Firestone and Discount and Discount would not grant me my warranty and then finally said they’ll match Firestone's price and after going back-and-forth, I bought my tires with Discount against my better judgment. I did not add the warranty this time knowing next time I get tires I’m just going to Firestone, however with my tires being from Discount, I went in for one of my routine balance and the employee chose to tell me that I need new tires and it would cost me $1000. I went to Firestone. Firestone told me they still look almost new and I do not need tires. I will not be using discount tires for my tires anymore since they don’t make commissions, they must get some kind of bonus to sell you tires that you don’t need and take away your warranties. Very very disappointed in discount tire. I have used them for years and they have lost me forever.

Went in for free tire rotation and balancing. When finished given a receipt with no mileage information when change was done, no inflation information for tires, no bolt or torque information. 15 miles after driving car the pressure indicator light came on for low pressure. Had to drive back to store to find when the rotation was done 1 of the air stems was damaged causing a leak.

I have been a Discount Tire customer for years at one particular store. After the experience I had today. Making an appointment for tire rotation. Getting there early enough to even see if I could get in earlier which I couldn’t. I waited. 10:00 o’clock appointment time came car sat. Finally when it got to be 20 after the hour and my car was still in its parking spot, I said forget this. I went and ask for my car keys, I was leaving and nothing was changing my mind. I took notice all the men that were diligent with customer before were not there. These young ones just don’t move like the other ones did. I’ll still use Discount Tires, but it will no longer be this one that I have used for years.

Discount Tire has been given every chance to resolve this issue and have not. They put it in a 3rd party's hands and we can hardly get a call back from Mara. I'm disappointed to say this complaint has gone on since November and is now in hands of attorney general. Trying simply to have a new set of tires installed, the truck was beaten so much it caused damage to wheels, exterior, TPM SENSOR, RIMS amount other things. It is undrivable and could have been avoided. My mistake was to believe that the tapes could be pulled and peers could see the damage that was done at this location. I will say Josh tried to help. He's extremely professional. But they didn't let Josh display his management duties and instead had fleet deny it with no time to make a judgement. I would not recommend.

Manager (? **) on the phone and in person at the 3809 S Rochester Rd Discount Tire store was courteous and found the problem with my tire quickly. Explained wait time and repair which was accurate. Technician ** was very respectful and kind. He explained his repair and reprogrammed my Kia Sorento display software to fix a mistaken low tire pressure prompt. ** deserves praise for his job well done.

This is my first time posting here but thought it may help some people. Discount Tire in Mooresville, NC made an appointment with me for a free tire rotation on tires purchased from them. My appointment was 2 PM today and at 2:38 my truck had not been touched. From my perspective, the "free rotations" as a perk when spending big money for tires do not in the least have priority. When I questioned the front counter person, he got a little chippy. I left without what I came for and called back to ask the manager to call me about this. When he did call, he equated this tire rotation appointment as the same as a doctor's appointment where you wait past your appointment time to be seen. Really? Asked the manager why they even make appointments, he became defensive and a little chippy as well and couldn't have cared less.

I brought in a tire from my commercial zero turn mower on 3/2/2026. I dropped it off to get leak repair. They mounted a new tire without consulting me. They have no record of contacting me on the phone. They charged me $180.42 for a new tire I did not authorize. This price included a highway road warranty add on price. It is not a highway tire. I contacted the store and asked for the old tire. They told me they disposed of it. I purchased that tire in June 2025 so only 9 months old. I have the receipt . I would have just put in an inexpensive tube and used for years. They gave me a refund, but now I have to buy a new tire instead of just a tube. My wife warned me not to go to this location that she had trouble there also. I should have listened to her.

Awhile back I had left a negative review of Discount Tire due to a tire under warranty that constantly leaked, despite fixes. I was extra cranky because I waited an hour and half before my car was rolled into the bay, despite having an appointment time. I just want to say that today they more than made up for it! They got to my car very quickly and exchanged my leaky tire for a brand new one - for free since it was under warranty - and had already maxed out the number of patches allowed!

Okemos Discount Tire went out of their way to help me take care of my tires today. I was very impressed. Jeff was great! And the crew had my truck in and out within 20 minutes! I have been a customer of Discount for over 20 years and I will continue to go back! Thanks guys!!

I went to Discount Tire today 24915, I-45, The Woodlands, TX 77380. When I arrived, I was greeted in a friendly and courteous manner. I explained that I need a tire repaired. The salesperson wrote it up and I headed to the waiting room. This is where everything went south. I waited for 1Hr 15Min for service and my car was never moved into the bays. However, others that came in after me were being serviced. I finally had enough and asked for my keys so I could leave. Come to find out they lost my keys. It took them several minutes to find the keys and I left extremely frustrated.

I went in to have a noise addressed and came out w a bill of a couple thousand dollars and the noise still present. They called me few times telling me that if they fixed/replaced this or that it would solve the issue. After I'd pay the guy told me casually that he forgot to mention that a pump needed to be fixed as well. Another job that would have pushed the cost of repairs to 3 thousand dollars. I asked if the car could function a while w/out this repair and opted to address it later because I'd already paid an arm and a leg for the current ones.

I bought a total of six tires five new one used so I can get home to you there in Mesa or in Tucson. The four were brand new about three months ago. I’ve had to take my tires back in because it continuously go low on me one tire they said they couldn’t replace and I asked why and they just gave me a new tire didn’t do anything give me a new tire. One gentleman told me that it was a factory defect on that tire then they were gonna charge me for the Star warranty thing and I said wait a minute. I just got done paying that for the one you just replaced. Why do I have to pay that again when it was a factory issue not mine so they were supposed to rerun that back to that tire so I would have it come to find out they never did. I’ve been arguing about that least once a week I called the butt crack which is a tire center goes off all the time I’m continuously putting air in my tires.