Discount Tire Reviews

Came in first thing in the morning with no appointment to get a tire rotation. No other customers at the location at the time. Was told it was an hour or more wait. I have things to do so I made an appointment for 1:15 to avoid a wait. Came back at 1:15 and still waited 1hr and 45 minutes before my vehicle was even moved in. Ended up being over 2hr waiting. I understand 10 to 30 minutes delay but with an appointment it should never be longer. Might be my last tire purchase from Discount Tire because this has been very common over the years.

I went to go get Tires and I was going between Firestone and Discount and Discount would not grant me my warranty and then finally said they’ll match Firestone's price and after going back-and-forth, I bought my tires with Discount against my better judgment. I did not add the warranty this time knowing next time I get tires I’m just going to Firestone, however with my tires being from Discount, I went in for one of my routine balance and the employee chose to tell me that I need new tires and it would cost me $1000. I went to Firestone. Firestone told me they still look almost new and I do not need tires. I will not be using discount tires for my tires anymore since they don’t make commissions, they must get some kind of bonus to sell you tires that you don’t need and take away your warranties. Very very disappointed in discount tire. I have used them for years and they have lost me forever.

Went in for free tire rotation and balancing. When finished given a receipt with no mileage information when change was done, no inflation information for tires, no bolt or torque information. 15 miles after driving car the pressure indicator light came on for low pressure. Had to drive back to store to find when the rotation was done 1 of the air stems was damaged causing a leak.

I have been a Discount Tire customer for years at one particular store. After the experience I had today. Making an appointment for tire rotation. Getting there early enough to even see if I could get in earlier which I couldn’t. I waited. 10:00 o’clock appointment time came car sat. Finally when it got to be 20 after the hour and my car was still in its parking spot, I said forget this. I went and ask for my car keys, I was leaving and nothing was changing my mind. I took notice all the men that were diligent with customer before were not there. These young ones just don’t move like the other ones did. I’ll still use Discount Tires, but it will no longer be this one that I have used for years.

Discount Tire has been given every chance to resolve this issue and have not. They put it in a 3rd party's hands and we can hardly get a call back from Mara. I'm disappointed to say this complaint has gone on since November and is now in hands of attorney general. Trying simply to have a new set of tires installed, the truck was beaten so much it caused damage to wheels, exterior, TPM SENSOR, RIMS amount other things. It is undrivable and could have been avoided. My mistake was to believe that the tapes could be pulled and peers could see the damage that was done at this location. I will say Josh tried to help. He's extremely professional. But they didn't let Josh display his management duties and instead had fleet deny it with no time to make a judgement. I would not recommend.

Manager (? **) on the phone and in person at the 3809 S Rochester Rd Discount Tire store was courteous and found the problem with my tire quickly. Explained wait time and repair which was accurate. Technician ** was very respectful and kind. He explained his repair and reprogrammed my Kia Sorento display software to fix a mistaken low tire pressure prompt. ** deserves praise for his job well done.

This is my first time posting here but thought it may help some people. Discount Tire in Mooresville, NC made an appointment with me for a free tire rotation on tires purchased from them. My appointment was 2 PM today and at 2:38 my truck had not been touched. From my perspective, the "free rotations" as a perk when spending big money for tires do not in the least have priority. When I questioned the front counter person, he got a little chippy. I left without what I came for and called back to ask the manager to call me about this. When he did call, he equated this tire rotation appointment as the same as a doctor's appointment where you wait past your appointment time to be seen. Really? Asked the manager why they even make appointments, he became defensive and a little chippy as well and couldn't have cared less.

I brought in a tire from my commercial zero turn mower on 3/2/2026. I dropped it off to get leak repair. They mounted a new tire without consulting me. They have no record of contacting me on the phone. They charged me $180.42 for a new tire I did not authorize. This price included a highway road warranty add on price. It is not a highway tire. I contacted the store and asked for the old tire. They told me they disposed of it. I purchased that tire in June 2025 so only 9 months old. I have the receipt . I would have just put in an inexpensive tube and used for years. They gave me a refund, but now I have to buy a new tire instead of just a tube. My wife warned me not to go to this location that she had trouble there also. I should have listened to her.

Okemos Discount Tire went out of their way to help me take care of my tires today. I was very impressed. Jeff was great! And the crew had my truck in and out within 20 minutes! I have been a customer of Discount for over 20 years and I will continue to go back! Thanks guys!!

I went to Discount Tire today 24915, I-45, The Woodlands, TX 77380. When I arrived, I was greeted in a friendly and courteous manner. I explained that I need a tire repaired. The salesperson wrote it up and I headed to the waiting room. This is where everything went south. I waited for 1Hr 15Min for service and my car was never moved into the bays. However, others that came in after me were being serviced. I finally had enough and asked for my keys so I could leave. Come to find out they lost my keys. It took them several minutes to find the keys and I left extremely frustrated.

I went in to have a noise addressed and came out w a bill of a couple thousand dollars and the noise still present. They called me few times telling me that if they fixed/replaced this or that it would solve the issue. After I'd pay the guy told me casually that he forgot to mention that a pump needed to be fixed as well. Another job that would have pushed the cost of repairs to 3 thousand dollars. I asked if the car could function a while w/out this repair and opted to address it later because I'd already paid an arm and a leg for the current ones.

I bought a total of six tires five new one used so I can get home to you there in Mesa or in Tucson. The four were brand new about three months ago. I’ve had to take my tires back in because it continuously go low on me one tire they said they couldn’t replace and I asked why and they just gave me a new tire didn’t do anything give me a new tire. One gentleman told me that it was a factory defect on that tire then they were gonna charge me for the Star warranty thing and I said wait a minute. I just got done paying that for the one you just replaced. Why do I have to pay that again when it was a factory issue not mine so they were supposed to rerun that back to that tire so I would have it come to find out they never did. I’ve been arguing about that least once a week I called the butt crack which is a tire center goes off all the time I’m continuously putting air in my tires.

Hattiesburg MS discount tire (Evan) helped me twice with my tires and rims. Super friendly and patient with his customers. Multiple people in this area recommended me to Evan. He is 100% involved in his job.

Ordered aftermarket wheels for my car. The ones they sold me rubbed on the front fender wells when turning. I began doing research on this problem. I found out that the new wheels had a backpacking of -18mm. The originals were -6. I went back to get the correct spacing. I had to pay again for the correct wheels, no price break or refund for what I consider their fault. They should have known as they are the pros.

I had a flat tire and 20K miles left on my tires. I let the young guy talk me into getting four new tires and I also paid for an alignment. I purchased the tires and my new car has not ridden smooth since then. My vehicle also sounds loud as if they stole a part off it. I went back three times and they still can't get me care to drive smoothly. It feels like I'm on gravel all the time and it's been three months now. I overheard one of the guys say that someone forgot to put something back on one of the tires. I took my vehicle to another place to have them to check it and they advised me to go to another tire place and to NEVER go back to DT for ANY reason because they are pressured with commission and are very inexperienced since those with experience retired and quit all over the country in the past few years. It was the worst decision I made this year in Grand Prairie, Texas.

I have been treated like poop from Rowlett, TX Discount Tire on Lakeview. So far, the manager and regional office are in cahoots to quash my complaint. I went to Rowlett store because my tire was leaking air, 10 lbs per night. I went there to get tire fixed. The desk guy did nothing but try to sell me new tires to replace the tires I bought there, which are good.

I recently replaced all my lug nuts and had to come into the store for a tire rotation when they were done, they brought me a lug nut and said it came off rough and that they didn’t wanna cross thread it. When I got home, I checked it, and they had already cross-threaded it. I’m very disappointed that they lied instead of replacing the lug nuts. I will no longer be doing business with them. I’ve been doing business with them since the late 90s.

Came in with two blown tires, a dog and a 10 years old and pass all the upselling only to be told 2 hours. And I get it. Win other customers. But I was the only mother with kid and dog and you would think being as I’m stranded that they would at least try to get it in and done but they did NOT AND IT'S 43 outside and they could care less. What a great place of business.

Just had service there for the 1st time at their San Jose Blvd store. Went great. Good fast service and took care of my car where another tire company didn’t. The staff was friendly and knowledgeable. Discount Tire will get my business from here on out.

Went into Discount Tire in Matteson Il. After calling to get a tire sensor put on my tire. Told me I would be in and out. When I arrived there all bays were empty, the person that was to do my sensor was also checking the air on cars that would just pull up. Also the person was on his cell phone consistently the entire time. 2 1/2 hours later they were done. I will never return!!!

The staff at the Smoky Hill location in Centennial are always helpful. They will go out of the way for a client and always do a really nice job servicing our cars. I find the replacement certificates and free repairs a great perk for buying tires at Discount Tire.

Discount Tire in Kingsport, TN, is the worst tire center I have been in. They lie about the time you will be serviced. I spent 2 hours waiting and finally left. I have 4 vehicles on account with this place. I will not be using them again. I had ordered a set of tires there today and I cancelled that also. I will go back to Walmart before dealing with Discount Tire again. I give Discount Tire a big fat 0.

I purchased an SUV from Nissan in Waxahachie Texas. The vehicle had 5000 miles on it. The first week I experienced a low pressure light. I called my salesman and he suggested I go to Discount Tire on I 35 S near Desoto Texas and have them check the air pressure. I did, and had to go back occasionally. Now it’s been almost a year and I experience several pressure checks close to each inspection. I walked inside to ask them to check to see if I had a leak. The salesman who I did not know was a manager said, "I’ll check it out for you." He walked outside. Proceeded to walk around to every tire.

I bought 4 new tires from a DT store in Beaumont TX. One TPMS wasn’t working after replacement. Went back a few days later, sales guy tells me the right rear was reading “wrong sensor” and it needed to be replaced. Told me the left rear was bad, but “he’d pay for one sensor if I paid $68 for the other”. 4195 Eastex Fwy 77706. What an intellectual insult.

In 2026, most transactions are an exchange of money for goods and services. I don't feel that way at Discount Tire. I feel like I am family. You take care of me, my wife and my family so greatly. I trust you all, and it doesn't matter if it's me, or my kids, or my wife; you guys always "shoot straight" and are honest. I value integrity, honesty, hard work, prompt service, courteous staff. It doesn't matter which Discount Tire store I go to....That is what I see. I feel like I have a relationship with your company. It's not just a business relationship, but I value what you do, the service you provide me, my family, and our community. We need more businesses like you.

This place is full of you know what. Even if you have an appointment you'll wait for hours if you're not spending money. It took me over two hours to get a simple flat repair. These people are liars and frauds.

I've had good experiences with Discount Tire in the past but my recent visit was nothing but he double hockey sticks! Never will I ever go to the Minnetonka location off of hwy 7. Or any other location for that matter! First the Little guy puts some bs tires on my vehicle. Trying to pull a fast one maybe because I'm a woman. My front end starts shaking immediately after I leave. So I look at my receipt. Has another person's name & address and a different year vehicle than what I have.

I needed a spare tire and went to Discount Tire. They were very helpful and friendly. They said it would be a couple hours so I left and planned to return when it was ready. I called after two hours and it was not ready yet, the gentleman apologized and it was no big deal. I asked him to let me know when it was ready and I'd drive back. I was notified it was ready, I took my dogs with me and went back. I looked for help and found the guy that helped me but he was with a customer. He said it would be a few minutes and he'd put it in the car. I waited, and I waited, his customer left as another customer drove up and parked beside me. He did not bring out my tire, he did go start looking at the tires with the guy that just drove up. They went inside and I followed them and again asked about my tire. He said it would just be a couple minutes....AGAIN!!!

Don't get me wrong. I've had some Great experiences with Discount Tire. But with their price match well they don't honor it. I showed them the better deal I got at COSTCO. I've saved at least $200.00 with Costco and better warranty on the tires.

I went to the Discount Tire store yesterday because my tires were low due to the crazy Houston weather... With that being said, the customer service was awesome from Mr. **! He directed me into the shop safely and greeted me very nicely. This is my favorite Discount store. I have one near my home on Hwy 6 but I go to FM 1960 near Perry Rd. Because they acknowledge me and don't treat me like a ghost but like a human being...Thank you again and keep up the great work. 😇🥰💯