Discount Tire Reviews

I went in to have a noise addressed and came out w a bill of a couple thousand dollars and the noise still present. They called me few times telling me that if they fixed/replaced this or that it would solve the issue. After I'd pay the guy told me casually that he forgot to mention that a pump needed to be fixed as well. Another job that would have pushed the cost of repairs to 3 thousand dollars. I asked if the car could function a while w/out this repair and opted to address it later because I'd already paid an arm and a leg for the current ones.

I bought a total of six tires five new one used so I can get home to you there in Mesa or in Tucson. The four were brand new about three months ago. I’ve had to take my tires back in because it continuously go low on me one tire they said they couldn’t replace and I asked why and they just gave me a new tire didn’t do anything give me a new tire. One gentleman told me that it was a factory defect on that tire then they were gonna charge me for the Star warranty thing and I said wait a minute. I just got done paying that for the one you just replaced. Why do I have to pay that again when it was a factory issue not mine so they were supposed to rerun that back to that tire so I would have it come to find out they never did. I’ve been arguing about that least once a week I called the butt crack which is a tire center goes off all the time I’m continuously putting air in my tires.

Ordered aftermarket wheels for my car. The ones they sold me rubbed on the front fender wells when turning. I began doing research on this problem. I found out that the new wheels had a backpacking of -18mm. The originals were -6. I went back to get the correct spacing. I had to pay again for the correct wheels, no price break or refund for what I consider their fault. They should have known as they are the pros.

I had a flat tire and 20K miles left on my tires. I let the young guy talk me into getting four new tires and I also paid for an alignment. I purchased the tires and my new car has not ridden smooth since then. My vehicle also sounds loud as if they stole a part off it. I went back three times and they still can't get me care to drive smoothly. It feels like I'm on gravel all the time and it's been three months now. I overheard one of the guys say that someone forgot to put something back on one of the tires. I took my vehicle to another place to have them to check it and they advised me to go to another tire place and to NEVER go back to DT for ANY reason because they are pressured with commission and are very inexperienced since those with experience retired and quit all over the country in the past few years. It was the worst decision I made this year in Grand Prairie, Texas.

I have been treated like poop from Rowlett, TX Discount Tire on Lakeview. So far, the manager and regional office are in cahoots to quash my complaint. I went to Rowlett store because my tire was leaking air, 10 lbs per night. I went there to get tire fixed. The desk guy did nothing but try to sell me new tires to replace the tires I bought there, which are good.

I recently replaced all my lug nuts and had to come into the store for a tire rotation when they were done, they brought me a lug nut and said it came off rough and that they didn’t wanna cross thread it. When I got home, I checked it, and they had already cross-threaded it. I’m very disappointed that they lied instead of replacing the lug nuts. I will no longer be doing business with them. I’ve been doing business with them since the late 90s.

Came in with two blown tires, a dog and a 10 years old and pass all the upselling only to be told 2 hours. And I get it. Win other customers. But I was the only mother with kid and dog and you would think being as I’m stranded that they would at least try to get it in and done but they did NOT AND IT'S 43 outside and they could care less. What a great place of business.

Went into Discount Tire in Matteson Il. After calling to get a tire sensor put on my tire. Told me I would be in and out. When I arrived there all bays were empty, the person that was to do my sensor was also checking the air on cars that would just pull up. Also the person was on his cell phone consistently the entire time. 2 1/2 hours later they were done. I will never return!!!

The staff at the Smoky Hill location in Centennial are always helpful. They will go out of the way for a client and always do a really nice job servicing our cars. I find the replacement certificates and free repairs a great perk for buying tires at Discount Tire.

Discount Tire in Kingsport, TN, is the worst tire center I have been in. They lie about the time you will be serviced. I spent 2 hours waiting and finally left. I have 4 vehicles on account with this place. I will not be using them again. I had ordered a set of tires there today and I cancelled that also. I will go back to Walmart before dealing with Discount Tire again. I give Discount Tire a big fat 0.

I purchased an SUV from Nissan in Waxahachie Texas. The vehicle had 5000 miles on it. The first week I experienced a low pressure light. I called my salesman and he suggested I go to Discount Tire on I 35 S near Desoto Texas and have them check the air pressure. I did, and had to go back occasionally. Now it’s been almost a year and I experience several pressure checks close to each inspection. I walked inside to ask them to check to see if I had a leak. The salesman who I did not know was a manager said, "I’ll check it out for you." He walked outside. Proceeded to walk around to every tire.

I bought 4 new tires from a DT store in Beaumont TX. One TPMS wasn’t working after replacement. Went back a few days later, sales guy tells me the right rear was reading “wrong sensor” and it needed to be replaced. Told me the left rear was bad, but “he’d pay for one sensor if I paid $68 for the other”. 4195 Eastex Fwy 77706. What an intellectual insult.

In 2026, most transactions are an exchange of money for goods and services. I don't feel that way at Discount Tire. I feel like I am family. You take care of me, my wife and my family so greatly. I trust you all, and it doesn't matter if it's me, or my kids, or my wife; you guys always "shoot straight" and are honest. I value integrity, honesty, hard work, prompt service, courteous staff. It doesn't matter which Discount Tire store I go to....That is what I see. I feel like I have a relationship with your company. It's not just a business relationship, but I value what you do, the service you provide me, my family, and our community. We need more businesses like you.

This place is full of you know what. Even if you have an appointment you'll wait for hours if you're not spending money. It took me over two hours to get a simple flat repair. These people are liars and frauds.

I've had good experiences with Discount Tire in the past but my recent visit was nothing but he double hockey sticks! Never will I ever go to the Minnetonka location off of hwy 7. Or any other location for that matter! First the Little guy puts some bs tires on my vehicle. Trying to pull a fast one maybe because I'm a woman. My front end starts shaking immediately after I leave. So I look at my receipt. Has another person's name & address and a different year vehicle than what I have.

I needed a spare tire and went to Discount Tire. They were very helpful and friendly. They said it would be a couple hours so I left and planned to return when it was ready. I called after two hours and it was not ready yet, the gentleman apologized and it was no big deal. I asked him to let me know when it was ready and I'd drive back. I was notified it was ready, I took my dogs with me and went back. I looked for help and found the guy that helped me but he was with a customer. He said it would be a few minutes and he'd put it in the car. I waited, and I waited, his customer left as another customer drove up and parked beside me. He did not bring out my tire, he did go start looking at the tires with the guy that just drove up. They went inside and I followed them and again asked about my tire. He said it would just be a couple minutes....AGAIN!!!

Don't get me wrong. I've had some Great experiences with Discount Tire. But with their price match well they don't honor it. I showed them the better deal I got at COSTCO. I've saved at least $200.00 with Costco and better warranty on the tires.

I went to the Discount Tire store yesterday because my tires were low due to the crazy Houston weather... With that being said, the customer service was awesome from Mr. **! He directed me into the shop safely and greeted me very nicely. This is my favorite Discount store. I have one near my home on Hwy 6 but I go to FM 1960 near Perry Rd. Because they acknowledge me and don't treat me like a ghost but like a human being...Thank you again and keep up the great work. 😇🥰💯

Today my wife went to get four tires replaced. We ordered the tires as they did not have them in stock. They told us 2-3 days, it took 6 days for them to arrive. When she went in for her appointment today, she waited 3.5 for them to complete the work. Many people walked in after her and left before she did. Making an appointment did not mean a thing to them and we were not prioritized, they were unorganized and she was not happy with the service. Buyer beware as they did not provide good service today and we will never be back.

Discount Tire Cedar Rapids Iowa. Bought very expensive Continental 80000-mile tires. Been buying tires there for years but never again. I have 40000 miles on the tires, and they are shot. Told from their own employee they are shot. Even bought the replacement certificates and they said they would contact the manufacturer about a partial refund but never hear back. Wrote them on the 20th of Dec. to ask what to do with the old tires because I got new tires elsewhere. I'm telling you think about it a lot before you go there. In 2020 they stripped my Jeep Cherokee lug so I had to replace the hub but like an idiot I let it go. Replaced it myself because accidents happen. Don't go there.

I drove over 60 miles round trip to Discount Tire Kingman for an alignment. After checking in, I was told they lacked the equipment for my Volvo—even though they had my vehicle info well before my appointment and never bothered to warn me. Their referral was to a dealership in another city, yet I found a shop just blocks away that could do the job. On top of that, they charged me $42 for windshield wipers. Completely wasted trip and a prime example of poor communication and overpriced service.

Discount Tire at 9630 Redick Ave., in Omaha NE is the place to go for your tires! Tristan, the store manger was terrific in helping me with 4 new Michelin tires for my truck. He introduced me to the team members who would be working on my truck who were all very knowledgeable, courteous, and professional. The store and shop area was impeccably clean and organized with lots of room for customers to sit comfortably. All tires installed and a 4 wheel alignment was completed in 45 minutes, amazing! I would highly recommend going to this store and ask for Tristan or any of his great team to help you with your tire needs. A+++

Beware they break it you pay for it! $208.57. When in for balance and tire rotation. Manager told me one of my lug nuts was crossed threaded, but they could get it off broken at the stud. If it’s crossed threaded, you guys did it last time. You’re the only ones that do my tires. Manager tried to cover it but instead of trying to help. Had to go to brake master’s #213. Best help ever. I had to buy a whole set of lug nuts for 69.68 for my fuel wheels that I bought at Discount Tire. So, 208.57 later they fixed it. After all they are not certified mechanics. You get what you pay for. You don’t expect a quality steak from Denny's.

Marathon Florida location. No option for 0 stars. Front staff is completely unprofessional and rude. Ordered my tires online and set up installation appointment. I was told to show up at 7:45 am on the day of appointment. At 8:00 the guys inside finally opened the door after staring at me from inside. They did not take my truck back until 8:30 am. There was only 1 other customer there with no appointment that was a walk in. Then he tried telling me my cost was more than my quote. He did not check to make sure the tires were the right ones. After the guy installed 2 of them I stopped him and told him that those tires are wrong. I went inside and the guys working in there asked me if I wanted my old tires put back on. I said yes. They offered no solution or concern. I wasted 2 hours there. Never said anything to me after that. Will never use this location of Discount Tire.

I purchased all four tires from this location along with their road hazard coverage. When I got a nail in one tire, staff confirmed the tire was unsafe to repair and told me it would be replaced at no cost. I was sent home driving on a tire they had already deemed unsafe, with the assurance a replacement would be ordered and installed promptly. I later learned — without any call or notification — that the tire had been discontinued, causing additional delay. When I followed up, I was told the replacement was finally “out for delivery.” However, due to early closure and the store being closed the following day, no appointment could be scheduled.

Took my car here back in October '25 because I saw a great deal on a set of Michelin tires so I drove an hour and a half from Clearwater to take advantage of the deal. Everything seemed fine until the next day when I decided to wash my car and saw that all four wheels had scuff marks and gouges that looked to have happened during the tire removal and installation process (most of the damage was on the rim/lip of the wheels). I have take good care of my car and wheels and I know that those marks weren't there when I took the car to DT.

I was an avid fan until my last visit. Called to make an appointment for wheel alignment. Was told they don't take appointments, first come first serve. So went down the next day and asked how their schedule look, said we should have you on the rack in 60-75 min. I said fine. Oh I may have a slow leak on the right rear. He said that would add 3 additional hours, I said really, he answered at least. Thanked him for his time and professionalism. Drove a 1000 feet further down to a new place Tire Discounters. I'm not exaggerating a single minute. Pulled in my car sat for 10 min. Pulled onto the rack, serviced and align, tire didn't have a leak, TPMS needed calibration. Checked out and left. Exactly 45 mins after I arrived I was heading home. The experience was perfect. And will be my first stop next time.

Went into Discount Tire today. And it was the same as always- superior. For well more than 25 years, so many cars and more sets of tires than I care to remember, ONE constant has never ever ever failed me. No one else is even close and frankly I wouldn’t bother. Every single experience I’ve ever had was perfect. No subpar product. No lack of care, no shortness. No unfair charge or pressure. No negatives even once. I simply wish many other businesses made it as pleasurable to take my money. And even in many cases, what I asked for at DT was free of charge. Kudos folks. It cannot be anything less than a culture thing. Multiple locations, multiple states, different years and situations. Outcome same.

I would just like for inform you that one of your techs damaged a brand-new set of wheels that I had mounted to a new set of tires at your Atascocita, TX. Marco was my advisor, which provided excellent customer service by the way. The wheels were brought in original boxes to your store. Marco helped me unload the wheels and tires. The tires couldn't be mounted on the truck because it was getting a 6inch lift done at the time.

I ordered a specific Michelin tire from the Troy, Michigan store. After the installation and payment 36 hours later, I realized that they had not installed what I had ordered. The staff claimed that what I had ordered was discontinued and no longer available. I could have bought the same tire that they had installed elsewhere for $200, 74 dollars less that what I paid. So, the staff there first lied to me that they got my tire, then told me that the it would cost me $240 (rather than 274 which was final cost), and then caused me to over pay. Shame, shame, shame!