ConsumerAffairs Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
About ConsumerAffairs
ConsumerAffairs was founded in 1998 as a consumer news and advocacy site and has grown into a platform dedicated to service journalism and helping our readers make big purchasing decisions and connect with trusted companies to meet their needs. Our original reporting covers groundbreaking research, recall information, company profiles and tens of thousands of pages of customer reviews.
Visit www.consumeraffairs.comConsumerAffairs’ mission
ConsumerAffairs helps readers make big purchasing decisions with free resources, news and verified reviews. Our website hosts nearly 3.5 million reviews for more than 14,000 brands for categories ranging from solar energy systems to personal loans.
» LEARN MORE: How ConsumerAffairs works
How ConsumerAffairs helps readers
ConsumerAffairs helps ours readers make big purchasing decisions by pairing original research with verified reviews from brands’ customers. We also have a team or reporters bringing daily consumer-based news, including the latest scams and product recalls.
ConsumerAffairs helps the little guy get noticed.”
— Francis, Birmingham, Alabama
ConsumerAffairs can also help our readers’ voices be heard by large companies to assist with resolving complaints and issues.
“ConsumerAffairs helps the little guy get noticed,” Francis from Birmingham, Alabama, said in a review of our site. “With disputes, you can feel not heard by big conglomerates. ConsumerAffairs has helped me solve my issues with a couple of companies, and I’m excited about utilizing them again for positive resolutions.”
Our independent editorial team also constantly reviews companies to provide top picks in many industries. We choose these companies based on a careful analysis of their features, products and services, focusing on areas we’ve identified as being most critical to our site’s readers. We also use reviews from our readers to compare customers’ experiences when making picks to help our readers find the right match for them.
For more information on how we make our top picks in specific categories, please see the methodology included with each buyers guide.
How ConsumerAffairs helps businesses
ConsumerAffairs provides a forum for businesses to connect to its readers and respond to customers who have questions or need additional help. We can also act as a third party to help mediate solutions that work for both our readers and the business when customers have issues.
By being transparent about each company’s strengths and weaknesses, we help build trust between customers and brands and match people with the companies that can best fill their needs.
“It's been a powerful and effective experience working with ConsumerAffairs, and we're thrilled with it,” Lucas from Colorado said in a review.
ConsumerAffairs’ investigative reporting
ConsumerAffairs was born from a dedication to keep readers informed about important consumer news and trends that affect them, and we've continued that mission as our company grows. Some of our recent stories have looked at the high number of people who need personal loans to cover basic needs, how to avoid getting ripped off when purchasing concert tickets and the reasons behind people’s declining trust in banks.
Our connection to our readers lets us quickly identify consumer issues and provide in-depth looks at emerging trends, such as the U.S.’s safest states and worst roads.
ConsumerAffairs as a media resource
Our dedication to research and investigative journalism makes our editors and researchers valuable assets for other media organizations. Our research and reporting is trusted by media outlets such as The New York Times, Forbes, Newsweek and PCMag.
ConsumerAffairs in the news
ConsumerAffairs doesn’t just report the news; we also make our own. Forbes wrote about our growth from a small business based out of a basement to a major website that helped more than 7 million readers a month in 2019. We’ve also been named as one of the Journal Record’s best places to work in Oklahoma in 2022, and Oklahoma Magazine named us as one of its “Great Companies to Work for.”
FAQ
What is ConsumerAffairs?
ConsumerAffairs is a digital platform for consumer news, purchasing guides and customer reviews. Our goal is to help readers find the help they need when facing large purchasing decisions, especially those that come with significant life changes, through informational articles, brand profiles, buyers guides and consumer news.
We also work with brands to help facilitate resolutions to complaints, collect verified reviews and connect our authorized partners with customers.
Is ConsumerAffairs legit?
ConsumerAffairs is a legitimate website that utilizes an independent and objective editorial department to provide trusted research, insight and analysis to help readers when they need it most. Our site contains nearly 3.5 million reviews for more than 14,000 companies, and more than 23.5 million readers have used our buyers guides.
Our work has been cited in multiple publications, including The New York Times, Washington Post, Forbes and Newsweek.
» LEARN MORE: ConsumerAffairs publishing principles
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ConsumerAffairs Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Oct. 28, 2026
I appreciate Consumer Affairs for keeping people informed about items & companies and the policies & procedures the companies use. Before I purchase a big item, I always check the reviews, Consumer Affairs, and the Better Business Bureau before purchasing the item. This practice has saved me from making major mistakes in becoming involved with a company/person or purchasing a bad item. I would never had known about Instacarts practices had I not read the article on Walmart, Target, Kroger, Weigman's pricing practices.
Hi MaryEllen,
Your review means so much to us! We're grateful you've made ConsumerAffairs part of your research before making big purchases, and even happier to hear our information has helped you avoid costly mistakes. Thank you for trusting us and taking the time to share such kind words.
Best,The ConsumerAffairs Team
Reviewed Oct. 20, 2026
I signed up not too long ago to get all consumer information. I love it. Very helpful topics that should interest everyone, especially these days where everything is so high-priced. Here you can learn how to save money, what to be aware of like food recalls. I am reading Consumer Affairs regularly. This is all about your living and staying safe. Thank you!
Hi Andrea,
It means so much to hear that you've made ConsumerAffairs part of your regular reading. From finding ways to save money to staying on top of important recalls, we're glad our information is helping you navigate everyday life with a little more confidence. Thank you for taking the time to share such thoughtful feedback!
Best,The ConsumerAffairs Team
Reviewed July 20, 2026
Being aware helps me be a better consumer. The emails are direct and to-the-point without the narrative.
Hi Karen,
We're so glad you find our emails helpful! Sometimes that's all we need: clear, straightforward information to help us make better decisions. We'll keep working to deliver just that.
Best,The ConsumerAffairs Team
Reviewed Oct. 29, 2026
In this day, age, & time of uncontrolled-government-spending, leader induced inflation that doesn't affect the "uni-powers" that be, it's of critical importance to be aware of corporation pricing. It's literally starting to appear as becoming closer to being a choice between eating cheap or eating little with the surrounding inflation on the lower-but-barely-too-high-for-help incomes of what I believe to be the growing lower income people of this once great country; where if you worked hard enough you could live not necessarily rich but not having to struggle with trying to figure out what bill not to pay in order to eat, pay utilities, get bare necessities, etc., and try to pay for the healthcare & prescriptions you need with cut backs the government makes to support their beneficial self-serving, pocket books and continue forward making the same choices which are ruining this country for "we the (non governmental public) people."
Thank you for giving the rest of us some free beneficial information. I can respect you for this kind of important, needed critical information for the apparently forgotten, majority of the rest of the country's inhabitants trying and public people to deal with the ruling class of "more for me, but not for thee" that didn't used to be that way.
Hi Laura,
Thank you for taking the time to share such thoughtful feedback! We know how important it is to stay informed about rising costs and everyday expenses, especially when so many households are trying to make their budgets stretch further. We're glad our reporting has been a helpful resource, and we truly appreciate your kind words and support!
Best,The ConsumerAffairs Team
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Reviewed Oct. 28, 2026
I am thrilled for the information in your article. Nice to know someone is watching out for us. There is so much going on, it is very hard to keep an eye on it all. The people that make all our decisions for us are sure busy. So thanks!
Hi Liselotte,
Your review truly made our day! There's so much information to keep up with these days, and we know how overwhelming it can feel. Thank you for such a thoughtful reminder of why our work matters!
Best,The ConsumerAffairs Team
Reviewed Oct. 18, 2026
The article I read was very informative. I was not aware of this no-click advertising spyware. Why do people do this kind of crap? It only makes life more stressful than it needs to be. Is there NOT anything in this world that is trustworthy? Sorry! Like I started to say, "The article I read was very informative." Easy to read and understand without using a bunch of tech talk. Thanks for the info.
Hi Randal,
It can feel like there's always something new to watch out for, especially when it comes to online privacy and security. We're glad the article helped make a complicated topic easier to understand. Thanks for reading and sharing your thoughts with us!
Best,The ConsumerAffairs Team
Reviewed Oct. 11, 2026
I am so happy 😀 to get informed information that can help me save money and get back money also. It’s good to know I have 14 days to get back money from target if item goes on sale or is cheaper on Target’s website. Thank you very much! Jesus loves ❤️ you all and I love ❤️ you too!
Hi Mildred,
Your sweet message brought a smile to our faces! We’re so happy our article helped you discover a way to save a little extra money. Thank you for your thoughtful words and for taking the time to let us know how helpful the information was!
Best,The ConsumerAffairs Team
Reviewed Sept. 26, 2026
Angel ** and crew were so excellent to work with. They were kind, courteous, and so careful with our new refrigerator. They worked non stop while they were here. A pleasure doing business with your company from start to finish. I literally had to buy the item on the phone. My sales person was Nick ** and he was great, helpful, and above all patient. We will be return customers! Super Happy with the experience!
Hi Sherry,
We’re so happy to hear you had such a great experience! It sounds like you were well taken care of from start to finish. Thanks for sharing your experience with us!
Best,The ConsumerAffairs Team
Reviewed Nov. 4, 2026
I liked being informed of these recalls. Everyone should be informed consistently of such matters.
Hi Rhonda,
We couldn't agree more! Thank you for reading and putting your trust in ConsumerAffairs.
Best,The ConsumerAffairs Team
Reviewed Nov. 2, 2026
You send me emails saying refinance my car, but the only bank comes up is a credit union which everyday people can't use.
Hi David,
We're sorry the refinancing options haven't been a good fit! We'd be happy to look into this further and see if we can help connect you with a company that better meets your needs.
Best,The ConsumerAffairs Team
Reviewed Nov. 2, 2026
Very helpful in keeping up with the latest developments in items we buy from the different retailers and manufacturers.
Hi Carmelo,
There's always something new to keep up with, and we're happy to help! Thanks for turning to ConsumerAffairs to stay informed.
Best,The ConsumerAffairs Team
Reviewed Nov. 2, 2026
Thank you for keeping me informed of all the things that are recalled.
Hi Debbie,
We're so glad our recall alerts are helping you stay in the know! Thanks for turning to ConsumerAffairs and taking the time to share your appreciation.
Best,The ConsumerAffairs Team
Reviewed Nov. 1, 2026
I like staying informed. And I agree, let’s get rid of setting the clocks back!!
Hi Richard,
We're happy to help you stay informed. Thanks for reading and sharing your thoughts with us!
Best,The ConsumerAffairs Team
Reviewed Oct. 29, 2026
It's great that this pricing issue has been looked into. I don't agree with the Walmart commentary. I purchased 3 1 lb packages of ground chicken and all were weighing .67 - .71. All three were less than 1 lb. This was not addressed in this article.
Hi Rachel,
We appreciate you bringing this to our attention, and I'll be sure to pass your feedback along to our news team. We always value hearing directly from consumers!
Best,The ConsumerAffairs Team
Reviewed Oct. 29, 2026
It gave me ideas to use such as screenshotting the lower price that you plan to use in store from the current price listed then finding the different price once you go to store.
Hi Linda,
It's always great to hear our reporting is helping readers save money. Thanks for sharing!
Best,The ConsumerAffairs Team
Reviewed Oct. 29, 2026
My family is freaking out about Black October 2026. This is a way to help them know more and take some of the mystery out of sensational headlines.
Hi Seth,
We're glad our reporting could help cut through the alarming headlines and bring some clarity to the topic. Thanks for reading and sharing your experience!
Best,The ConsumerAffairs Team
Reviewed Oct. 29, 2026
So far they have helped with a couple things with Credit Pros.
Hi Dennis,
We're so glad we could help connect you with The Credit Pros! It's great to hear things are off to a good start, and we hope that continues. Thanks for sharing your experience.
Best,The ConsumerAffairs Team
Reviewed Oct. 29, 2026
This was very educational. It explains exactly what is going on, and it will be very helpful while shopping at these stores.
Hi Nikita,
We're so glad the article helped make things clearer. Love hearing that our reporting will be useful on your next shopping trip!
Best,The ConsumerAffairs Team
Reviewed Oct. 29, 2026
Great article. Informative as well as educational, and I mean applied knowledge.
Hi Tee,
We're glad you found our reporting both informative and practical. Thanks for reading and sharing your feedback!
Best,The ConsumerAffairs Team
Reviewed Oct. 28, 2026
Articles were all informative. They stated all the positive and negative to each situation.
Hi Anne,
We always want our readers to have the full picture, both the good and the bad, so it's especially nice to hear that stood out to you. We really appreciate you taking the time to read and share your thoughts!
Best,The ConsumerAffairs Team
Reviewed Oct. 28, 2026
You explained the rumor in a very concise and easy to understand way. I would love to know about others like Sam's Club. We scan prices in the store so they absolutely know our spending practices.
Hi Sharon,
We're so glad our news article helped clear things up. We love hearing what our readers are curious about and will keep your suggestion in mind for future coverage. Thanks for reading and sharing your thoughts!
Best,The ConsumerAffairs Team
Reviewed Oct. 28, 2026
Thanks for the heads up! Very convenient. Don't have any of these products but the power washer was great info as I just used mine which is a Hart brand and does have the gfci block.
Hi there,
We're glad you found our recall alerts helpful! Even when you don't own the products listed, it's always good to know what to look out for. Thanks for reading and sharing your experience with us!
Best,The ConsumerAffairs Team
Reviewed Oct. 28, 2026
Article was informative, applicable, and appeared well researched.
Hi Don,
We're so glad you found the article informative and relevant. We put a lot of care into our research, so your feedback means a lot to us!
Best,The ConsumerAffairs Team
Reviewed Oct. 27, 2026
Was gonna buy the double doors cooker. So thanks for the info.
Hi Debbie,
We're so glad the recall information reached you before you made your purchase! That's exactly why we share these alerts, and it's always rewarding to hear they're helping consumers make informed decisions. Thanks for reading and letting us know!
Best,The ConsumerAffairs Team
Reviewed Oct. 26, 2026
Article about Social Security email scams was extremely helpful... I do get emailed from the SSA and had I not read this article I fear that I would have actually clicked a link!
Hi Candy,
We're so glad you came across this article when you did! Scammers can make these emails look incredibly convincing, so hearing that the information helped you recognize what to watch out for means a lot to us. Thank you for reading and sharing your experience.
Best,The ConsumerAffairs Team
Reviewed Oct. 25, 2026
Great reading. Good information. Hard to find elsewhere. Been a fan a long time.
Hi Gary,
Hearing that you've been a fan of ConsumerAffairs for so long really means a lot to us! We're grateful you've continued to make us a resource you turn to, and it's especially rewarding to know you're still finding information here that you can't easily find elsewhere.
Best,The ConsumerAffairs Team
Reviewed Oct. 24, 2026
All of the articles are easy to understand and very informative to read. And that really matters to me. Thank you.
Hi Yasmeen,
That matters to us, too! We want our articles to be informative and easy for everyone to understand, so it means a lot to hear that we're getting it right. Thank you for reading and sharing such thoughtful feedback!
Best,The ConsumerAffairs Team
Reviewed Oct. 24, 2026
I think it's very important to be aware of any recalls in this country because a lot of our people that do the job work cut and we don't know what's going on so this is so much appreciated so thank you. Thank you!!!
Hi Stella,
We couldn't agree more that staying informed about recalls is so important! We're glad we could help bring this information to your attention and truly appreciate your kind words. Thank you for reading!
Best,The ConsumerAffairs Team
Reviewed Oct. 24, 2026
They send garbage emails that will not stop. I have asked their privacy department 3 times to stop sending emails to me but still they come. The messages they send are garbage, by the way.
Hi Mark,
We're sorry you're receiving unwanted emails, especially after reaching out multiple times to have them stopped.
A member of our team has reached out to you privately to identify where these emails are coming from and make sure you're properly unsubscribed.
Best,The ConsumerAffairs Team
Reviewed Oct. 24, 2026
Very informative website. I'm glad this website exists.
Hi Tanya,
We're so glad you're finding ConsumerAffairs informative! It means a lot to know our resources and guides are helpful, and we appreciate you taking the time to share such kind words.
Best,The ConsumerAffairs Team
Reviewed Oct. 22, 2026
I'M UNDERSTANDING ON FIXED INCOME AND OWE A LOT OF CREDIT CARD DEBT WHAT AND NOT TO DO. TY FOR THIS.
Hi Richard,
Managing debt can be challenging, no matter your situation, and we're so glad we could provide some helpful guidance! Thank you for reading and taking the time to let us know the information was useful.
Best,The ConsumerAffairs Team
Reviewed Oct. 21, 2026
Information that’s nice to know. Hoping research in this site is vetted and thoroughly checked before distributing. We will be watching. Interesting stuff.
Hi there,
We appreciate you taking the time to read and share your thoughts! Providing accurate, trustworthy information is incredibly important to us, and we're glad you found the article interesting. Thanks for holding us to a high standard!
Best,The ConsumerAffairs Team
Reviewed Oct. 20, 2026
Very good information in this article. It’s very helpful.
Hi Benjamin,
We're so glad you found the article helpful! Thanks for reading and taking a moment to share your feedback with us.
Best,The ConsumerAffairs Team
Reviewed Oct. 20, 2026
I went on ConsumerAffairs simply looking for some info and pricing on termite control. Got suckered into getting "signed up" for Orkin, with no details on pricing or anything. Now I'm getting e-mails and phone calls which is not what I wanted. Oh, and I'm now signed up for consumer affairs. So am getting their e-mails and ads.
Hi Kathy,
We're sorry your experience didn't meet your expectations when you came to ConsumerAffairs for termite control information and pricing. Helping consumers connect with companies that meet their needs is important to us, but we understand your frustration with unwanted calls and emails.
We appreciate you bringing this to our attention and have reached out privately to see how we can help.
Best,The ConsumerAffairs Team
Reviewed Oct. 19, 2026
Nice info about this stuff. Thanks for sharing this with me too. I appreciate the insight.
Hi Charles,
We're so glad you found the information helpful! Thanks for reading and taking the time to let us know you appreciated it.
Best,The ConsumerAffairs Team
Reviewed Oct. 16, 2026
Any such offer sent to my company is delivered to me. After reading hundreds of such emails, I can say that everything in this article rings true and it is the best article on the subject I had come across.
Hi Kevin,
What a wonderful compliment! We're so glad the article reflected your own experience and appreciate you taking the time to let us know.
Best,The ConsumerAffairs Team
Reviewed Oct. 15, 2026
Giving new information on vehicle recalls that the NHTSA puts out for vehicles. All information located on one place by make and model of vehicles.
Hi Kevin,
We're so glad our recall alerts have been helpful! Having important safety information in one place can make it much easier to stay informed. Thanks for reading and sharing your feedback!
Best,The ConsumerAffairs Team
Reviewed Oct. 15, 2026
This is what everyone needs to understand. Question everything even doctors, they're not gods!
Hi Bobbi,
Asking questions and staying informed are always important! We appreciate you taking the time to read and share your thoughts with us.
Best,The ConsumerAffairs Team
Reviewed Oct. 14, 2026
Excellent insight into the return on investment for a college degree. I've always believed this to be true. Go to college for the career needed with a degree, not to get a degree to obtain a good job.
Hi Caroline,
We're glad the article resonated with you and appreciate you sharing your perspective!
Best,The ConsumerAffairs Team
Reviewed Oct. 13, 2026
Always good to know about grocery and other items which have been recalled but notification not received.
Hi G. B.,
It’s not easy to keep track of which products have been recalled, especially when you haven't received a notification. We’re happy to help fill in those gaps!
Best,The ConsumerAffairs Team
Reviewed Oct. 12, 2026
I am thankful for the information you have sent to me. 🙏💞
Hi David,
And we're thankful to have readers like you! It's wonderful to hear that you find ConsumerAffairs' guides helpful, and we really appreciate your kind words.
Best,The ConsumerAffairs Team
Reviewed Oct. 12, 2026
ConsumerAffairs certainly does get "the little guy noticed" like they sell or give away your information to everyone because you wanted generic examples of moving costs. Now I'm being called 4 times a day by MULTIPLE moving companies.
Hi Sara,
Helping consumers connect with companies that meet their needs is central to what we do, but so is earning their trust. We're sorry your experience fell short of expectations.
We appreciate you sharing your feedback and will use it to help improve the experience for future consumers.
Best,The ConsumerAffairs Team
Reviewed Oct. 11, 2026
I learned about a lot about recalled items, including the Trader Joe’s frozen berries.
Hi Addy,
We’re so glad the recall list brought these updates to your attention! Hopefully the news reached you before you had a chance to eat any!
Best,The ConsumerAffairs Team
ConsumerAffairs Company Information
- Social media:
- Company Name:
- ConsumerAffairs.com
- Company Type:
- Private
- Year Founded:
- 1998
- Formerly Named:
- ConsumerAffairs.com
- Address:
- 297 Kingsbury Grade, Suite 1025, Mailbox 4470
- City:
- Lake Tahoe
- State/Province:
- NV
- Postal Code:
- 89449-4470
- Country:
- United States
- Website:
- www.consumeraffairs.com