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Consumer Affairs


Emerson Microwave


Consumer Complaints & Reviews

Model mw8999rd microwave started making loud noise and flashing like lightening. I unplugged it and stopped using it. Manufacturing date was April 2010. This makes the second Emerson microwave that has done this in the last three years. I will not buy another one and feel that Emerson owes us the price of this microwave since they apparently have a defective appliance.

Less than a month after purchasing the Emerson 1,000 watt microwave, it has stopped heating. We called the 800 number listed on the microwave for service and received a recording to call back the next day due to "technical difficulties." We sent an email to Emerson but received no response back. Broken within three weeks? And we don't even use it that much!

I bought this microwave (MW8999RD) about 3 weeks ago. I came home from work and the screen has only zeros on it. The keypad seems to have stopped working. I have unplugged it in attempt to restart it with no success. The keypad still shows only zeros.

Emerson Microwave sends sparks out when turned on, not even a year old. Please help.

We bought this microwave (MW8999RD) less than a year ago, probably within 6 months. First, it worked great. Then, it started moaning and groaning. The turntable stopped working. It started rusting on the inside, and now it's shooting electrical flashes so bad that I'm scared to even have it plugged in. When I called the manufacturer, they said that I would have to pay for a new one. No, I will go back to my old brand. I simply bought this because it was red with the rest of my kitchen, and now I regret it. It was the worst purchase ever. I do not recommend this product to anybody. And after what I read, I wish I would have found this page before purchasing this item.

Microwave is not even a year old, and it's not working. I bought it in March 2011, and it is so not working. It sparks inside now when in use with not even anything in it. I unplugged it. And that is why I am writing this letter. I'm very disappointed.

I have an Emerson MW8999SB that was manufactured in 2008 and it has failed. I work on all types of electronics to include microwaves for the company that I work for. Found a bad door switch was the cause of the no power failure. Replaced the switch and now the turntable and the fan run constantly when the door is closed. No power from the magnetron unless I press time in on the timer then the magnetron heats the water I have in the microwave. No arching and no sparking or burning smells. I tried to find a replacement control circuit board but was unable to find one.

I am currently eliminating this microwave from our inventory and replacing it with a Kenmore brand microwave. I have read a lot of the posts on this web site and from the experience, I have with microwaves it sounds like the magnetron are causing the loud buzzing noise and the arching. Possible faulty waveguide and waveguide covers causing the arching and the bursting into flames. All in all sounds like Emerson has made a bad product and needs to do the right thing and recall all the microwaves and issue full refunds to people.

They may not want to due to the cost but it will be cheaper than the lawsuits that could arise when someone gets hurt, killed, or left homeless when their house burns down. Kenmore microwave cost a little more than the ones you buy on sale at Walmart or target, etc but, hey last longer and Sears has parts available when you need to repair them.

I purchased the Emerson microwave oven and grill model number MWG9111SL from Wal-Mart and it is blowing up my dishes. First dish to blow up was the glass plate that came with the microwave while microwaving popcorn. Thought it was a fluke, so I continued to use it. Now that another plate has exploded and weird smells are coming from it, I am discontinuing use of this product. After seeing all the problems with this model and company, I am surprised that there is no recall. This appliance is unsafe to use, and may very well burn your house down! I will never buy another Emerson product!

Emerson 1100 watt microwave doesn't even deserve a one star rating. I returned mine to Walmart the first week. It made groaning noises like steel beams grinding together. It lit the microwave popcorn bag on fire and to stop it from running, I had to unplug it from the wall. You open the door and it keeps on running. I called Emerson appliance 800 number to report the defective microwave and they said thanks for the info. That's it, duh.

Purchased Emerson microwave (model MW1337SB) September 2011. On December 2011 the microwave started making a loud noise. The 90 days store warranty passed. I called Emerson. They ask that the part be mailed (my cost) before a new one is shipped (2-3 weeks). That's ridiculous. They need to ship the new one first and pay for shipping cost for parts or refund me my money so I can go buy some other non-Emerson microwave. I will be without microware for minimum 2-3 weeks. I'll pay for shipping of parts and deal with Emerson's customer rep's attitude. I paid for bad product and there's no guarantee of product reliability in the future. Prefer to get money back.

I purchased an Emerson Microwave (model # MW9339SB) from Wal-Mart not even quite a year ago and now it is shooting sparks. I tried to call Emerson regarding their products and they are closed. I work for a living. I can't meet their standard hours and they don't have a live chat person online. My last microwave was an Emerson and it pretty much did the same thing. No more Emerson products for me!

It is the worst microwave I have ever owned. It is only 2 years old and the inside of it is rusting everywhere. The paint is bubbling and rusting. Also, the door will not shut or open most of the time. I contacted the company by email and asked them about the rust and they said it's my fault and they cannot help me. They say it's because of the way I am cleaning it and so forth and not to use it. Well, who has money to buy a new one every other year? They should last awhile. I have had numerous other ovens and never seen the inside rust. Never! I am wondering if the paint will make my family ill. My son pointed it out it has been that way for some time and it has me concerned. I cannot afford another microwave right now since I am currently part time employed. But I need the oven!

Emerson 1100 watt Microwave Oven/Grill Model MWG9115SL. We purchased it over a year ago from Walmart (out of warranty). Now, it arcs, flashes and is unsafe to use. A part of the bracket that holds heating element burned off. Very dangerous. We must throw it away. We will report this to Consumer Affairs. Emerson should do a recall. We want a refund to purchase a different brand. What recourse is there?

I purchased this microwave about 6 months ago. For the first month, it was fine then one day, I heard it came on by itself and worked for 2 minutes then shut off. I was in disbelief so I stood guard and watched it turn on again after a few minutes for another 2 minutes. I have since unplugged the microwave. I came to this site hoping there was a recall of some sort but to no avail. I can't locate my receipt to return and need to know what I should do.

My Emerson arcs when I try to use it, it has a grilling feature and it does not work. A part of the bracket that hold heating element burned off and fell into food.

We purchased an Emerson microwave model#MWG9115SL suffix D. The microwave started arcing & sparking almost immediately. Then as time went on, other things started to happen. Now it doesn't shut off after it reaches 0 min. I take the food out & close the door, and it still runs. Also, sometimes it stops in the middle of the cooking process. I have to open & close door, and then it will start again. After reading the other complaints, I see we are not alone in having trouble. Thankfully we have not had a fire. We had a Sharp for many years, and never had a problem. There needs to be a recall.

My Emerson microwave model number mw8108p started arching & sparking on the upper right interior where there is a piece of silver colored cardboard covering, what I assume to be the microwave transmitter. Well, it destroyed this cardboard piece (defuser?) & caught it on fire. I have been using microwaves since they were available to the public, & I have never had anything like this happen. Why would I ever buy anything made by Emerson again? That's a name I will avoid at all costs. Do not buy Emerson microwaves!

After you cook something, take it out, and shut the door with no time left on it, it will continue to cook. I have to open the door, put my head in it and blow on the back of the front panel.

After the first month of ownership, the oven began to arc on the inside as if a piece of loose metal were inside. The arc was coming from the stainless steel screw used to secure the stabilizer for heating element. Why anyone would employ the use of any non-secured components inside a microwave oven speaks to the incompetence of the engineers of this product. Now, the oven simply will not turn off after the cycle has timed out. This is by far the worst appliance I have ever owned. Shoddy engineering and design, obviously inferior components and almost non-existent customer service.

This is the third Emerson microwave I have purchased. At first I thought, maybe someone did something to it, but now I know they are just trash. My current model isMW8999SB. It makes a loud buzzing sound mixed with a crackling noise. Then it started blinking and lighting up as if it was going to blow up. I can't afford a fifth. I need to know what can I do! Besides the fact of not being able to afford another, these are very dangerous.

We purchased the Emerson Microwave/Grill model # MWG9115SL Suffix D with great enthusiasm. I am so disappointed with this appliance! It started making popping noises and running by itself so I unplugged it.

I plugged it back in later only to have it do the same thing - it was unplugged again. After a couple of months of "sometimes it is ok and sometimes not" - it has been unplugged for good and I have told my elderly mother to not use it at all in fear of it catching on fire. I did a search on-line thinking a recall had been issued for this potentially dangerous unit but to no avail. Then, I found this site and feel that we are extremely fortunate that we have not had a fire!

We are on a fixed income with an extremely tight budget and cannot just go out and buy another unit. But the real issue is the potential hazard this unit creates. I have sent an e-mail to the address provided on the website and hope that Emerson will respond positively. I will re-post at this site when I hear back from them.

I have always been pleased with Emerson products but I bought a microwave oven three months ago and I'm not pleased at all. The finish on the inside of the oven is coming off in big chips and the oven itself arches while cooking in it and has to be shut off. I have the microwave with the grill on the inside on top. I live on a fixed income and cannot buy microwaves every 3 months. I did expect this microwave to last a couple of years at least. My microwave is 1100 watts. I cannot afford to buy another one at this time. I have always recommended Emerson products to my friends. But now that this has happened, I really couldn't do that. What can be done about this microwave? It is dangerous.

I bought the Emerson MWG9115SL microwave about 10 months ago. It worked fine until 3 months ago, it would crackle and spark every now and then. I would also have to unplug the machine to turn it off. Nov. 8, 2011, it just stopped working. This machine is dangerous and needs to be recalled. We, as consumers, rely on companies to produce safe products for us to use. But this product is unsafe. I now have to go and pay more money to get another appliance that should have lasted at least five years. I am very disappointed with Emerson.

My microwave runs when the door is open and does nothing when the door is closed! If I wouldn't have been in the room and noticed what was going on, it could have burnt my home down! I feel I'm entitled to a refund! This machine isn't even a year old yet!

I purchased an Emerson microwave, model # MWG9115SL approximately one year ago. After about 6 months, the coating inside and outside, around the door, has started to peel off. It also makes popping noise. It also sparks ever so often.

This microwave is so scary! It has never worked properly. Always had to defrost for double or triple the time. But it lights up like the fourth of July and just sent bolts of electricity through my son's dinner. I'm done with it. This needs a recall.

My microwave, model # MW81195BM, is less than one year old. It randomly arcs, sparks, and smokes whenever it feels like it. This does not happen every time but I am unplugging it today and will never use again. I will never buy another Emerson product.

I bought an MWG911SL about a year ago. It caught on fire under the microwave on the lefthand side. Scary... Good thing, nothing flammable was touching it. I now have to buy another microwave. A different brand of MW I had for 12 years prior to the Emerson will be my next choice.

This 1100 watt microwave worked for one and a half years and then caught on fire! There is a tiny piece of plastic that holds the grill on to the top (inside) and the plastic burst into flames! I, of course, only bought a one year product replacement plan at Walmart and this occurred six months too late. I guess I have spent more than $80 to get a decent microwave. It's ridiculous.

My Emerson microwave worked for about 1 and 1/2 years and then it began popping and shooting out sparks. This deemed very dangerous as it can catch someone's house on fire. I will never buy an Emerson product again. The last microwave I had, I purchased from J.C. Penney's 25 years ago, if only they made products like that again. Everything seems to not last very long these days.

I purchased the Emerson microwave model # MWG9115SL. In less than 1 year, the broiler section began sparking and arcing and nearly caused a fire. This microwave is very dangerous and it should be recalled before someone's home burns down. I called the company. They are having me send to them the glass plate, plastic turner, and the plug from the unit along with a check for $15. After doing so, they said that they are going to send me a new microwave. However, I requested one without the broiler.

I bought an Emerson microwave (model: MW9399SB) from Wal-Mart about 1 yr ago. It has started popping, lightening & smoking.

I have an Emerson microwave model #MWG91155L that I bought from Wal-mart a year ago. It started making a horrible popping noise and lighting up like the fourth of July.

Emerson should recall this model before it burns down a house and kills people. They doesn't want anything to do about it so maybe all the people who have had problems with this should all get together and file a class-action lawsuit against them. Let's see how they like it when people take their profits away from them.

I've had the MWG9115SL for some time now and I thought that there was just something wrong with the breaker, so I reset it and then I used the microwave.

I bought my Emerson Microwave (SN# 912024465MM) only four months ago and yesterday, it started making awful sounds with lights flashing as if it was shorting out. I took my food out and tried it again, and same thing happened even though there was nothing in it at all and it is very clean. I am scared at the way it is performing and didn't use it after this occurred as it is not usable!

Four months for a microwave is totally an unreasonable amount of time for it to last. I want my money back, but the store's return policy only covers 30 days for electronics and 90 for everything else. I did not think to save my receipt. I can not afford to buy another microwave because I am laid off and my husband had a 7 1/2 hour emergency (lung surgery) and he cannot currently work. We have children and hardly make ends meet. I need Emerson to replace my microwave with a new one or refund my money for their faulty microwave. Thank You!

Our Emerson Microwave Oven (HOUSEHOLD) with Model Number: MW8119SB SUFFIX D continues to cook after timer ends. The platter does not turn, the fan is off, the light is off, but the oven makes a slight humming noise whenever the door is closed. I have verified this by placing a cup of ice in the unit clearing timer and closed the door, after about 30 seconds the ice was significantly melted and the cup was warm to the touch.

I've had my Emerson MW8999SB microwave for approximately 2.5 years. I placed a bag of Smart Pop popcorn in the microwave in it yesterday. And within 30 seconds, sparks began to go off inside the microwave. Smoke came through the door and very loud noises.

It is now destroyed. I've seen microwaves last quite a long time. 2.5 years is unacceptable.

I purchased an Emerson microwave model MW8999SB about 2 years ago from Best Buy.

It never seem to cook right. Three minutes in some day, food was hot! Three minutes on another day, same food and plate and food was warm. Now it runs with door open, table turns and it cooks. Won't shut off with door or even keypad sometimes. I still have to plug and unplug it to start and stop

This model is poor quality and dangerous. I saw numerous complaints on the Internet regarding this model and I think this should be recalled.

Our 2 year old Emerson countertop microwave oven caught fire this week while we were baking a potato. It was on only about 4 minutes when the oven was completely full of flames. Our kitchen was filled with black smoke. This appliance could have burned down our home! Note: never open the door if your microwave catches fire. Unplug it right away and the flames will go out. Never again will we buy an Emerson nor will we use a microwave unattended.

I purchased an Emerson MW9325SL microwave from Walmart in early 2010. I had it on for about 15 seconds recently and the metal plate on the inside started sparking and now has a huge burn mark on it. Of course, I can't find my Walmart receipt anywhere, all I can find is my Product Replacement Plan card. The card is no help without the receipt.

After calling almost everywhere, I finally saw these complaints on the website. So, I decided to call Emerson. I told them I didn't have my receipt for the date of purchase but I was pretty sure the year warranty wasn't over. I told them my problem, model # and serial #. They told me what to send them, gave me an authorization number for the return, and told me that my expected replacement would be here in about three weeks.

Even though I'm upset about what happened with the microwave and scared to death about what could have happened, Emerson did treat me well.

It nearly caught the kitchen on fire. Flames jumping around inside, bolts of electricity jolting about, pound zapping and popping, lights flickering inside the unit, smoke billowing out of it, burnt rubber smell filling up the house.

This product is going to kill someone. I notified Emerson but they didn't even seem fazed and told me to send in for another one. Are they kidding? It's a death trap. I have children. The model number is MW9339SB 900 watts.

I have my MW8992RD plugged into a surge protector. I do not cook in it. I warm food up or microwave popcorn. I was preparing to warm up some food when it shut off. I tried unplugging it from the surge protector to plug it into the wall socket. My wall socket blew and I had to reset my breaker. I tried plugging it into another wall socket and it sparked and blew that socket.

I am not going to plug it in again nor am I going to replace fuses. It is going to be recycled. I will go to a repair shop to have it looked at to see why it started to spark and blow circuits. I have had another microwave from another company for ten years that didn't have any problems. I liked the red, which is why I purchased this product.

About three months ago I bought an Emerson Microwave model MW8999SB, 900 watt. This microwave turns itself off after 4 minutes while in use. Then it takes about 10 minutes before it turns itself back on. It gets super HOT on the top and when I open it up the food is VERY hot, alot of steam vapors and behaves as if the food was cooked twice as long. (too hot) I didn't keep my reciept because I didn't plan on having a problem with it. I bought it at TARGET and they are the absolute WORST to take in a return. They fight you over it as if the money is coming out of their own pockets or something. ALL I WANT is a microwave that actually works! Isn't that how it is supposed to be?

I noticed the other day that my Emerson Microwave model mwg9115sl had started to spark and make sizzle noises. The next day as I was popping a bag of microwave popcorn the whole bag caught fire and the microwave had to be thrown outside once the fire was out. I could have lost my whole house! Emerson needs to do a safety recall ASAP! Very disappointing!

We have had our Emerson Microwave model mw9325sl, 1350w for less than a year. It was purchased from Wal-Mart and now it's just a magical microwave that runs all the time. It's plugged in with no time on its timer or anything.

I'm glad that I figured this out before it burned the house down!

While popping popcorn, Emerson microwave oven model MWG9115SL Suffix D, started smoking, sparking and making a loud noise so I pulled the plug.

I got a Emerson microwave model mwg9115sl. 1100w, and it has been sparking and popping when i use it . my 6yr old started yelling mom the microwave is on fire.(no harm done thank god.) so it now sits outside. I am afraid to use it anymore and cant afford to buy another one. Emerson needs to recall and replace all these microwave ovens. Someones house could caught on FIRE.... Emerson what are you going to do about this!!!!......

We received an Emerson model MW89999RD microwave for a Christmas gift in Dec. of 2010. My husband and I only use it occasionally, less than 5 times per week for melting butter or making popcorn. When I went to melt a 1 TBSP pat of butter it started arcing and sparking at 10 seconds in the cycle, and flames actually came out of the shield apparatus on the inner right side of the microwave unit. I shut the unit off and the smells of burned wires were really evident, had my husband cut in and carry it outside. I had him to cut the cord off so no one would try to garbage pick it. Our house could have burned down-not a safe product in my opinion and I see that many other consumers have had similar problems with other Emerson models.

We've had an Emerson only for 2 years. The warranty said a couple of months! How can this be when we've had microwaves for over 5-8 years? We do not cook potatoes nor do we "cook" at all in it! We warm things-up. These lazy entitled women and other morons think a machine will even "cook" for them, thus doing all the work for them! Baked Potatoes belong in the oven! It does all the work while they complain about a potato blowing up.

At various times when the microwave is on, it starts to spark, make popping noises, and sometimes it is stinky. On several occasions, it has even flipped the breaker off. I have children in my home and they use the microwave themselves. We are all very afraid to use it.

What is Emerson going to do about this problem? If your house burns down, they probably will not replace it. It is hard enough these days to afford to buy stuff that you need for your home. But, it is even worse when you have to keep replacing new microwaves. I do not know what others think, but I believe that Emerson should remove this item from the shelves immediately before someone's house catches on fire and kills someone. People have to keep replacing new microwaves due to the danger there is with this model.

Approximately 8 months ago, I purchased a microwave with model code MW9325SL from Walmart. Several weeks ago, my son told me that while attempting to pop some popcorn, he heard a sizzling sound. Frankly, I didn't pay it any attention until several days ago. I was reheating some food and heard a "sizzling noise."

I was immediately alarmed and looked into the oven. Upon doing so, I noticed that the top corners appeared to be burned. I immediately unplugged the oven. Later that night, I was watching the news, and there was a woman being interviewed experiencing the same problem. I believe that after contacting Emerson, she was told that it was an isolated incident. I beg to differ. Thank God this malfunction didn't cause a fire in my home!

I bought my Emerson Microwave 4 months ago and it keeps sparking and popping. It stinks like burned rubber and I don't know if I should return it. It's charred at the top.

I have an Emerson microwave model MWG911Sl, 1100 W and have been experiencing that it has been sparking when I use it. I am afraid to use it anymore and cannot afford to buy another one. I think that Emerson needs to recall and replace all these microwave ovens because it could be a very serious problem and somebody could get hurt very seriously. So Emerson, what are you going to do about this?

The item (Emerson 1100 Watt 1.2 Cubic Feet Microwave Oven & Grill MWG9115SL) I bought broke and I can't get it replaced, I'm so sick of this and they have bad bad reviews. I am also turning you in to consumer affairs and better business. This is what I said: I am writing this message concerning a microwave I purchased within the last 6 months. It is the 1100W Microwave Oven and Grill MWG9115SL. Evidently this microwave has a mind of its own because it has decided that it should run nonstop. I am not sure if the company will help me out on this. I am not sure if I even want another Emerson microwave based on the reviews online, but I thought I would go through the proper channels and try to resolve this issue. I can already tell you that I have no clue where my receipt is and I just probably hope to have luck with the company replacing the microwave.

I know it's not my fault that your company sells faulty equipment. I do feel it's necessary to file a complaint just so that you could add one more to the list of many. After reading several customer reviews online, you are well aware that your product is a lemon! Hopefully after enough of us are succumbed to being the fall guys and you taking our money for Emerson's faulty equipment, the company will have enough data to determine how to actually produce a decent working product that won't burn their consumers' houses down. You can send me another threw ups or regular mail or just send me a voucher to get another at Walmart. My Christmas gift should not be broke already, I should have bought something else with my Christmas money! Hope that you have a wonderful day.

Emerson (Model: MWG9115SL) microwave grill combo began sparking and then flipped the breaker. Luckily, I was in the kitchen when it happened so I was able to unplug the microwave before any real damaged occurred.

Emerson MWG9115SL Microwave oven shoot sparks on the inside, at the top onto the grill. I know this is not right and I am just concerned about the safety.

I purchased a microwave/grill combo (model MWG9115SL) and like many other people, I had a very dangerous and potentially deadly issue with it! There is a screw holding the heating element to the roof of the unit and after awhile of use, it started sparking causing a burn in the roof of the oven that just got worse over time! I had heard popping noises before and just assumed it was whatever I was cooking, but the other night, I noticed a plastic/electrical burning smell. I tried to turn the microwave on again and it started sparking from the roof down (that's what the popping noise had been all along!).

I investigated and sure enough, there it was. A huge charred mark all around this exposed metal screw! Thank God I caught this before it caught fire or worse! I am not the first person to have this issue by a long shot. I think it's completely negligent of the company not to do a recall on these! Does someone's house have to catch fire before anything is done to fix this?

I was microwaving popcorn when sparks started flying and electrical sounds started coming from the microwave. I noticed that there is a metallic piece of cardboard on the right hand side. There was a round black burn mark on it. That was where all of the sparks were coming from. My son removed the metallic cardboard. It was covering a hole in the side. The microwave is working fine now, but my husband won't use it for fear that radiation is escaping from the hole. I haven't had the microwave that long. I decided to look on the internet and see if I could get some info.

There is a website where there are specialists that can identify the problem. After typing the problem in detail, they said that they would answer the question for $28.00. Needless to say, I didn't get my answer. I think there is a defect in the microwave. I won't be buying anymore Emerson anything. I guess you get what you pay for. It was the cheapest reasonably sized microwave at Wal-mart. Now I'm going to check the reviews and find out which is the best to buy.

I bought the microwave in November 2009. Yesterday (2/2/2011/), I was making pop corn in the microwave and all of a sudden it started making strange noises and the inside was lit up like the 4th of July. I quickly turned it off. The silver plate inside was burnt black.

I bought this Emerson Microwave Model no. MWG9111GL just over two years ago. Shortly after the purchase, the microwave stopped working after my mother had used it to reheat some food. The microwave has barely been used at all. After some time had gone by, the microwave worked again. Still ever barely used. I spent a good amount of money purchasing this oven. I believe It was about $250. I assumed that the most expensive oven the store had would be the best one. I was obviously wrong.

There was one more expensive and a tad larger, but this one had the grilling option. As I'm a chef by trade, this oven doesn't get much use as I cook fresh with the stove. The oven was mostly ever used for the children to heat a snack up after school, being that the stove was assumed to be more dangerous. Well, recently, my mother had tried to cook rice in the microwave oven when it failed. Now this is what's scary. The microwave digital panel isn't working, but when you open the door, the microwave turns on. The turn table spins and light comes on as if cooking. This is definitely a serious issue. The door interlocking system is supposed to prevent dangerous issues such as this. I can only hope that there has been no serious radiation harming my family.

I cannot express how I feel concerning the danger that my children have been exposed to, due to this company's lack of responsibility with their products. Another note, the paint inside is cheap as many others has mentioned. After my mother warmed a cup of coffee, the paint under the turn table was eaten away (prior to this failure). My mother is barely ever over, and all three issues happened when she used the microwave under normal operating circumstances. Emerson is surely open to law suit.

I too purchased an Emerson microwave (model # MWG9115SL). I have had it over a year. It was purchased from Walmart. It has worked ok until a month ago. I was heating up a food item and walked away for a second when I heard a lot of popping. I turned around and saw a lot of sparks coming from inside the microwave. I thought it was having a firework display.

When I opened the door there was a flame in the top of the microwave. I feel like everyone else. Emerson should recall this product before someone gets hurt. Because sometimes my 9-year old niece uses it to heat items also and she might not have known to open the door. Shame on you, Emerson. Now I have to purchase a new microwave but it will not be an Emerson. You just lost a customer. Economic damage is that I have to purchase a new one, which will be a strain on my household because I am unemployed.

It's about the Emerson Microwave MWG9115SL: Like many of the others, this microwave lasted about 10 months and will not shut off. I had to pull the plug to turn it off. I tried plugging it back in and a spark at the plug "lit up" the kitchen. This thing is dangerous.

We bought our Emerson Microwave Oven (model # MW8992RD) in February 2007. It started smoking and emitting an electrical fire smell this past week. It is definitely a fire hazard. I would not recommend anyone to buy this.

Emerson microwave model MWG9115SL Suffix C. This microwave has a clip that holds a heating element inside. I believe that the screws used to hold the clip were probably coated with some sort of coating to protect it from the effects of the microwave. After less than a year of use, this screw has begun to cause the microwave to spark and there is a substantial burn inside the microwave as a result. Use of the microwave in a prolonged period of time runs the risk of fire or explosion. This is being reported by many people and should be recalled.

I was melting butter in microwave. This is something that I always do. I used the 30 second button. I walked away. All of a sudden there was rumbling and popping. I thought someone was outside with a machine or something. It stopped, and then started again.

There were sparks and smoke in the microwave. By the time I figured this out, I stopped the microwave on 21 seconds. That means in a matter of 9 seconds microwave started with problems. I unplugged the microwave. I purchased the oven approx 2008 from Target. I never had any problems until now. Just for the record, I only plug in oven for use. If I am not using it, it is always unplugged. My concern is why has there not been any recall on the problem? I will dispose of this oven and buy another brand.

Emerson Microwave Oven and Grill MWG911SL. I am going to add my voice to the chorus here concerning this product. This microwave was bought as a replacement secondhand microwave/convection oven that I took over from my dad after my very first microwave -- first-generation Sharp that lasted a well over 10 years -- died. The hand-me-down oven had not been taken care of that well when I got it and it still lasted for about seven years -- so it was well over 14 years when it died. So my son's father bought this at BJ's based on price. He did not consult any kind of reviews online, which is what I normally do. Well, the oven looked nice and lasted a little over one year. Two weeks before it stopped working completely, it started to smell when I used it. That burnt-paper smell others have complained about and then it turned but stopped cooking, and that was the end of the oven.

Is it the magnetron, which has a 7-year warranty? Maybe. But labor is not included and neither is shipping. Attempting to get this repaired is probably close, or more, than what we paid for it, so it is now a piece of garbage. Based on what I've read here, it sounds like I, too, was lucky that all it did was smell and stop working. I will never buy another Emerson product. I've done extensive research on replacements and I think I've found what I'm looking for. It will cost me approximately $50 more than the Emerson which cost $69 plus tax -- but the reviews are glowing (majority the highest rating and literally 2 or 3 that were less than four stars) and a large portion based on multiple-year use.

Check out the Emerson reviews on Amazon. Predominantly less than 5 stars. In fact, I found virtually no 5 or 4 stars that weren't people who had just purchased the oven and liked it's appearance and feature. Fortunately, people like myself are following up on their initial reviews. Same complaints as here. People need appliances that last and and are not dangerous when they do finally wear out.

I have had the Emerson microwave, Model MWG9115SL since summer of 2008. Earlier this month (September 2010), the lights would dim and it would stop running when you were cooking an item. You would have to open the door and shut it again to restart it. (If you were lucky) Now it runs constantly. I had to unplug it from the electric outlet.

I purchased this model of microwave about a year ago. Since, the beginning this product did not work well. This month (September 2010) the microwave would not turn off. I would have to unplug it, in order to have it stop running. But the last straw was, we were warming up one slice of pizza, then all of a sudden there was a pop, and we open the microwave door and nothing but smoke came out, the pizza was completely burn to a crisp. This product is a fire hazardous. My home was completely full of smoke. Someone needs to take this product off the market, before it starts a fire!

I bought an Emerson MWG9115SL in March. I went to defrost a bagel in the microwave. I pressed the defrost button and put it on for 30 seconds. I walked away because I was rushing trying to get many things done at once. After about a minute, I heard a loud pop while the microwave kept running. I ran to the microwave only to see the entire kitchen filled with dark grey smoke. I quickly unplugged the microwave. The bagel was burnt to more than a crisp, black and hard as a rock and the china plate broke. I was shocked that there weren't flames that I could see but this isn't how a microwave is supposed to work. I am very disappointed and will never buy an Emerson again being that my entire house could have potentially caught on fire. The house still reeks of smoke and burnt smell hours later.

I bought an Emerson model MWG9115SL suffix D microwave in the fall of 2009. It made a louder than normal noise when operating. I called Emerson and was told that was normal. I used it until last week when it began to smell like paper burning inside it. It wasn't smoking but when I tried to heat up my coffee, it would not turn off. I had to unplug it to turn it off. I tried to plug it back in but it was still powered up. This is a fire hazard and unsafe! I have no microwave and no warranty. I now have to purchase a new microwave. I look at reviews and it seems for under $100, nothing is made right.

My Emerson microwave model MW8119SBM started by itself. I pushed the stop button but it did not recognize the control panel. The only way to get the microwave to stop was to either leave the door open or unplug it. The microwave is only 4 months old. Unfortunately, I did not save the receipt so it looks like I am going to have to buy a new one. After reading the other complaints, it will not be an Emerson.

After a year, my microwave started getting dangerously hot, which I just assumed was normal for this model. Then, tonight, it got hotter than ever, and quit. It is a dangerous product, which also happened to be the most expensive model in the store. I thought I was paying for a good name and a good product. Instead, what I got was dangerous and a burn hazard. I could barely afford to pay for this, and now I am stuck buying another microwave. I see that this is a common complaint, and I don't understand why Emerson has not been forced to issue a recall. I guess I am one of the lucky ones...mine didn't burst into flames!

This product left me frightened, disappointed, and burnt. I paid a little extra thinking that it was a good company, and now I have to scrape together enough money to purchase a new microwave. It will not be an Emerson! I will never buy from them again.

On October 1, 2009, I purchased an Emerson microwave (MWG9115SL Suffix D). On July 31st, 2010, the product started making a humming noise without it being in use and its power went out. I called the Walmart product plan (I purchased) customer service rep. They told me to call Emerson. When I spoke with Emerson's rep, they told me to send in the power cord-plate and the roller that the plate sits on. However, this is a defective product and could cause a fire. I was asked the cost excluding tax. I gave that info along with the product code (st#&te#). Although they have said that would replace it, I am skeptical and fearful of this product. Economically, the cost is $79.96 plus 8.000 % tax.

I purchased this microwave in October 2009; by mid-July 2010, it started making a loud humming noise when the door was closed & not in use (perhaps it didn't know the words to the song). I would unplug it when it was not in use, which is probably a wise decision on my part after reading all the complaints on this unit. Several days ago, it would mysteriously start and stop, then trip a circuit breaker.

I contacted Emerson this morning, followed the instructions of mailing them the cord, turn table, etc.; it ran $21.73 to ship their 'pieces' back to them. When I called them back to question who was going to reimburse me for shelling out 1/4 of the price of the faulty microwave (purchase price was $85.19), I was basically told 'tough luck'. And now, I'm supposed to 'wait' for 2-3 weeks (if I'm lucky) to receive a replacement unit.

I only wish that I had read all the consumer complaints on this product prior to shipping it back to them. I can't believe Emerson has not issued a recall on this faulty item as of yet. I do know this much: I will never purchase another Emerson product as long as I live, & will encourage my friends to follow suit. No physical damage; merely the inconvenience of owning a product & being stuck in limbo, waiting for a replacement which will probably be faulty also.

We bought our Emerson microwave in September 2008. On July 5, 2010 it got caught on fire. Nothing was being cooked, it just shorted out. If my husband and I had not been in the house, we know that it would have burned it to the ground. In addition, we had my in-laws with three small children in the house. I cannot even imagine what could have happened had my husband and I not smelled "burning rubber".

I was outraged and really frightened. The smell lingered for a day and a half. I have read similar complaints about this Emerson microwave and the company comes to get it and they give the victim another microwave just like it. What? I went to Walmart and bought a new one at our expense. The total for the new one was $106.00. That is what I would be grateful for Emerson to reimburse us and to pick up the old one. It is in the backyard.

I received this oven as a gift in May of 2010. I primarily use my microwave to cook rice and this is the first oven when the steam stayed in the oven and took off the rubberized coating under the turn hoop. With the coating gone, the oven is now headed to the trash heap as of July 5, 2010. This is sad because it looks new on the outside, but the damage inside is awful. Don't use this oven to microwave rice or boil eggs or anything to do with water because the steam doesn't escape. And also beware of the popcorn button unless you like it burnt. Well, it worked for over a year and that is the shortest time I've ever had a microwave to last. It should last 3 or more years so I'm out of what she paid for. And I don't want her to know it died. However, my old microwave, also an Emerson that I bought in 2006, still looks and runs like new. I think this model is defective because of the browning feature.

In early July 2009, I purchased an Emerson microwave (MW8999SB) from Target. It was not used for about 2 weeks or so after being purchased. Last week, I began noticing that the microwave was slow to start and the oven light was dim. Then at odd hours day or night, it would beep one to three times. Where there seems to be numerous complaints and fire hazards surrounding this model, a recall with full refund should not be delayed to avoid serious physical/property consequences. I will not pay for shipping or any repair for this item that obviously has defects the manufacturer is responsible for. When I purchase a new microwave, I plan on sending the receipt to Emerson with a written complaint with instruction to reimburse the expense.

The Emerson Microwave I purchased, model number MW8998B is a fire hazard. I found numerous complaints on your website about Emerson MVs, just not my model. It will not turn off and is a fire hazard. I am lucky to have found this during the day.

I purchased a Emerson microwave model MW8119SB in Feb 2009 and by July 2009 it started making popping noises and started smoking and caught on fire.I thought maybe it was just a fluke so we ended up getting another because of the price model number MW8119SB and sure enough a few month later it began not working, resetting itself and making popping noises and the buttons don't work. I unplugged it for fear it will burn my house down.

I purchased a Emerson microwave Model MWG9115SL Suffix D. It lasted four months and started to show an electric blue arcing inside the micorwave while it was cooking by the coil that browns meat. I always wondered why my son liked to watch the microwave until I found the proublem by accident. This is very dangerous and I am angry because now Im out over 60 bucks and cant afford a new microwave.

the red Emerson microwave i bought just stopped working. digital light still works. a new symbol has appeared; like the popcorn button is on. motor and fan won't turn on. the glass plate never seemed to stay on and the door always needed an extra push just to turn on, like your clothes dryer acts when the door isn't shut right, only the microwave door is shut. had it spark once awhile back. bought it to match all my red appliances like so many others, but looks ain't everything. Financially can't afford another one saved up just to purchase this one. can't believe all the bad reviews regarding this particular model, can't believe this company would put this on the market. there should be a recall! even more after reading these posted reviews I am unplugging it tonight!

Microwave is 9 months old and it starting sparking when I was reheating food. The small piece of siler lining that is on the inside started on fire. I have read many complaints about this and believe they should be recalled. Can't find my receipt and the warranty won't touch it without one. My youngest daughter was using the microwace at the time and she was scared to open the door. Glad I was home at the time or there may have been a fire.

I awoke to a strange buzzing, humming noise and it was coming from the kitchen as soon as I entered I realized it was coming from our Emerson microwave! Smoke was pouring out and it wasn't even on, it was hot to the touch, I immediately unplugged the chord. The thing caught fire in the middle of the night, Thank God I woke up, A family in the same town just lost their home to a fire caused by the same mirowave. A recall is NEEDED. Smoke damage, out the cost of the product

The emerson microwave that I have is less then 18 months old and barely used. It caught fire for no reason. I hit the reheat button for my food turned my back and the house was full of smoke and there were flames coming from the microwave. I purchased another emerson microwave because and now I am having second thoughts on keeping it after reading all these reviews. Im beginning to think that they are all going to be a fire hazard and there should really be an actual recall put on these prodcts. We are all entilted to our money returned for faulty appliances.

Walmart refunded my money when I took back an Emerson microwave that I kept 6 days. It continually cut off and rarely finished the cooking time punched in without cutting off. When I went online and found it rated 2 stars out of 5 consistently, I wondered how the company is still in business.

On the 23rd of March, I called Emerson to let them know that I just purchased a microwave and that it had issues; and I asked what should I do. So they recommended that I box it up and that in two days, FedEx would pick it up on the 25th. It wasn't picked up until the 26th. Now, I waited two weeks before I called about the 8th of April, and they told me that it just arrived on the 5th of April. I said OK. "When should another one be shipped out?" I asked. They told me in a week.

Now, I've been calling them every week, and the only response is it will be another week. Now, it's been a month since I shipped it; and they just don't seem to care too much. And now I'm beginning to believe that I might not even receive my microwave. What can I do? (The microwave would spark on the inside near the top when I cut it on, which is not a normal function of a microwave.)

I was asleep when I heard a noise, then I looked in the kitchen to find that the microwave I got as a house warming gift was sparking fire but it just came on all by itself. It was an Emerson. I then found out after looking on the web that so many people have gone to the same thing.

I brought an Emerson microwave 700 watts on 20/20/10. I had it for a week. I got in touch with Emerson and was told that it would have to be FedExed back. It was done and I have not received my replacement. I cannot find the booklet I kept and I am out a microwave.

I was given an Emerson microwave for an house warming gift in November 2009. About a month later, it started sparkling fire on the inside. It had a spot that looked like it was made of cardboard so I asked the person who gave to me, did they still had the receipt so they gave it to me and I took it back to Walmart thinking that maybe that was just a bad one. So I got the exact same kind yesterday. It did the same thing being that it been a little over year.

The receipt is no longer at hand so I called Emerson. Told them my problem and they said its been a year. The only thing they can do is fix it but it was going to cost me. After arguing, asking to speak to a supervisor, he told me he is. So I said, I know there is someone over him I can talk to. Then he said I would have to write them. I said fine then he said if I ship microwave to them with a letter about my problem with a check or money order for $15, they would send me another. First, I don't want another Emerson product. Second, I depend on a microwave and this would take forever. I know there got to be more people with the same problem so that why I want consumer to know not to waste money on Emerson. Their product is not good. Here is the model #MW8119SB.

I bought an Emerson Microwave, model MW8117Wm two years ago. Within the first few months, anytime we cooked anything over 7 to 8 minutes in it ,it starts making a loud noise and then the powers starts going in and out , the light inside turns off and the turntable spins for about 30 minutes.

I purchased an Emerson microwave oven in April of 2009. It is now January 2010 and it's making a loud growling noise. So I called the customer service department of Emerson radio and was told that to replace my microwave, I need to cut the power cord, remove the silver label and write a letter explaining the problem that I have encountered along with a copy of the receipt and $15.00 to cover shipping of the new one to me. In three to four weeks later, when they have processed my order, they will send me a new one. I didn't wait for three to four days to replace the original one that I had for years.

Why should I have to go without my appliance for a month? And they don't even want the entire microwave back to even see what might be wrong with it so they may prevent this in the future to someone else or improve the product itself. This is telling me that they have made it disposable and to have the consumer do without microwave for the period of time that they are requiring, they are hoping to deter anyone choosing to return the product to them. I have a handicap son who depends on this as a way of being independent. Being able to cook for himself with the risk of being burned from cooking on the stove. This to me is unacceptable. I will not recommend this company's product to anyone because of their return/replacement policy.

My microwave is less than a year old and the plastic piece that controls the turn table has melted. now the turn table does not work. I have been trying to find some one at emerson to lodge a complaint. But have been unsuccessful so far. Any advice?

Bought an Emerson Pro Series MW93255L microwave oven for our son to use at college. The oven melted the plastic piece which holds the turntable in place while it rotates around. Unable to find any help to resolve the problem, repair or replace the oven.

This is the second time I've purchased an Emerson microwave model MW8992RD. I thought the death of the first one was a fluke, so bought another one. Now this one won't work! Lights flash, but the oven won't heat up. I followed the advice from fixya.com and reset plus entered the time. That did not fix the problem. There must be a solution to this issue.

I purchased a Emersom Microwave about 8 monts ago. This is terrible, the Microwave has went completly out. I thought it was my plug so I changed them to another the same happen. What's next.

My microwave does the same noises as others have complained. I could never understand why.

The paint is completely gone in the corner and rusting. Around the door it is also wearing away. They try to tell us it's normal wear and tear. I had other miocrowaves for years and never did one have it's paint chip away. It is not wear and tear. It's cheap materials used to make this microwave. Now I have to go get another one and believe me, it won't be an Emerson.

About five days ago, my son noticed a spark or "pop" coming from our microwave oven. Today I clean the oven only to see there is a corner of it exposing peeling paint and rust. We bought this oven less than two years ago.

I bought a brand new Emerson Microwave, model # MW8117W less than two years ago. It has had periods where it just "quits" after running for a minute. This time is has just quit period. I cannot get anyone at Emerson to get in touch with me and as I look on the internet, the same problem has happened to others. My daughter has Juvenile Arthritis, I heat hot pads for her when she is in pain. I am a single mother and I do not have the money to go and purchase another microwave, I bought this one because I thought that it would last, I thought that Emerson would stand behind their product. It is in excellent condition, we only use it to heat her hot packs and popcorn! It looks barely used.

I bought an Emerson MW8119SB Microwave on 7/04/08 that quit working 7/08/08. I took it back to the store to exchange it (lost receipt) and got the same model. It quit working on 7/23/08. With no receipt I don't know what to do now. Two of the same model did exactly the same thing. Turn it on, it makes a noise like it's starting to work, then just loses all power.

I now have nothing to cook with, I have no stove at the moment. Lost the money I paid for it I guess, around $80.00. I really can't afford an attorney.


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