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Infiniti




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Infiniti
Premature Brake Wear
Headlight Theft
General Complaints
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Lawsuit Charges G35 Brake Problem

Jack of Newport Coast CA (11/29/06)
I was driving with a friend of mine in a 2005 Inifiniti G35 coupe. We were making a right turn to merge onto a 3-lane-wide road, when a rabbit decided that it could run across the street coming from the left side rather than wait. Just so happens that I accidentally hit a bunny on the exact turn just about a year ago. In any case, I swerved around the rabbit by turning right even harder and then to counter that, I turned left. Well the car didn't enjoy it and we ended up pulling a very quick 180. We skidded across 3 lanes and hit the north/south bound street divider (you know, those triangular-based road dividers) backwards and at a diagonal. To make this clearer, we did more than a 180-instant U-turn. It was more like a 210-instant U-turn. The car wasn't movable after the fact and we called the police and so on and so on.

Well the initial part of the car that hit the wall was the rear-passenger side's tire and the chassis that surrounds the tire.  How did the tire get hit hard enough to completely break the suspension? There are scratches along the bottom of the vehicle on the passenger side which start from the front tire and decrease in severity closer to the back tire.

I believe full heartedly that the passenger front tire's suspension gave out on me before I even hit the wall. I understand that swerving right, then left, and throwing the car into a 180 puts a lot of stress on that one particular tire, but I was driving a 2005 Infiniti G35 coupe that received its routine maintenances with only 18000 miles on the odometer. Also, going only 30 mph and doing what I did on a turn I make coming home from work all the time shouldn't make my car completely loose control.

My friend and I are not hurt, a bit sore, but nothing severe at all, which is the good news. The bad news is how I am going to go about proving this? My friend and I thought about this and because there is no official police report, we went out the next day to film the skid marks on the road and impact mark on the divider as proof. We also went to the auto-collision shop and filmed the damage to the car. This may be just a one time goof-up in manufacturing, but if its not, it could be very dangerous!

My situation could have been a lot worse, considering that the on-coming traffic was headed at us and we were immobile to get out of the way. I hope my descriptions are detailed enough. Feel free to email me if you have some advice as far as what I should do. Thanks!

Linda of Cherry Hill, NJ November 22, 2006

Linda of Cherry Hill NJ (11/22/06)
I bought a G35 Coupe new in 2003 and at 11,000 had to replace brakes & rotors (warranty) now at 20,700 I have only 30% remaining after 42 years of driving including Corvettes I find this very unusual and expensive also the tires need replacing also. I looking for a new ride. Handling in ever the slightest snow 1/2 is awful.

 

Howard of Teaneck, NJ February 11, 2006

Howard  of Teaneck NJ (02/11/06)
Brake defect? Cost of ownership of G35 Coupe too high. + Every other oil change Dealer service dept. checking brakes?? What is going on, are there others with this same problem.

Oscar of Hollywood, FL June 30, 2005

Oscar of Hollywood FL (06/30/05)
Warning light goes off... No manual to find problem, Called Triple A for road side assistance- did not know infiniti provided this service and i have paid for it(found out from tow truck guy) Now tow truck guy does not know what warning light means..so i call a friend who has the same car but has a manual and we identified the problem as low tire pressure. Now Triple A guy tries to remove tire can do it, not key to unlock rim lock.

Called dealership did not get anywhere and requested sales manager and he hung up on me MIke Vianna...Called customer Infiniti national customer serivce and did not receive resolution and was told by customer service agent my issue does not qualify for a supervisor. That was the last straw...now after explaining to National Customer Service my issue with now only having 4 nuts on my car not 5 ...was told you dont need all 5. At that point I have parked the car.

Deborah of Long Beach, CA June 27, 2005

Deborah of Long Beach CA (06/27/05)
On 9/03 I took my '98 Infiniti Q45 to INFINITI SOUTH BAY 3035 PCH Torrance, CA 90505. The airbag light was flashing. At that time they said I needed to replace the left drivers side unit assembly. On 12/04 I went to CERRITOS INFINITI for service and because the airbag light was again flashing and was told the same airbag unit need to be replaced - I declined the service. On 4/05 when I took my car in for service at CERRITOS INFINITI the subject came up again about the airbag. I asked the service representative, Irwin, if it was the same bag that had been replaced 9/03. He verified that it was the same assembly unit.

I asked how could the unit go out and has never been deployed? His only response was that the first one was replaced at about 142,000 miles and that I now have 178,000. But that is unacceptable. I dont understand my I have to continouly replace an airbag that has never been deployed. I have never had a problem with airbags before. And this is the same unit - so there must be a defect or it was never installed right (in 9/03) in the first place.

I have been trying to find some solultion with Cerritos Infiniti. Who in turn referred me to Infiniti Consumer Affairs. They said that the warranty is for 12-months and its financially my responsiblity. Or I could just disconnect the airbag. Which is not a solution as far as I am concerned.

Francisco of Sherman Oaks, CA April 28, 2005

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