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Denise of Upland CA (08/09/08)
I own a 2005 G35 sedan with 56,000 miles on it, and am having the rear brakes replaced for the 2nd time (the first time was at 30,000 miles). The dealer tells me it's because it's a sports car, but that is ridiculous. I would like to be involved in a class action suit against Infiniti. I do a lot of freeway driving and rarely have to slam on my brakes.
I spent a small fortune on this car because I thought it was good quality and I wouldn't have to put a lot of money into it. What a waste. I could have spent $10,000 less and had less problems. I'll never buy another Infiniti.
Steve of Mission Viejo CA (04/16/08)
I have a 04' G-35 Coupe and have already needed to have my brakes replaced at 19,000 mi. This is the rule for G-35's and Infinity needs to step up to the plate and fix the cause of this problem.
Anderson of Mckinney TX (11/14/07)
All of the reports that you have heard about premature brake wear and rotor replacement on the G35 is correct. I owne a 2003 G35 sedan and constantly have to deal with this problem. Replace the pads and or rotors and still have brake squeal and wear within 3 to 4 months. That is not the only issue with this vehicle. The stereo and AC controls are inoperable due to a circuit board malfunction issue. Not sure why, but the dealership will not replace as a recall.. Instead, they are considering the problem as a service bulletin issue. The dealer will not contact you regarding this. You have to research on your own. I am very disappointed and feel Infinity should purchase the car back or at least give me the balance of what I owe as trade in.
Cessido Whittier CA (10/11/07)
Just like dozens of complaints I've read tonight, our 2003 Infiniti G35 has required new brakes and rotors once a year. We average about 12k miles per year. This is unacceptable. The dealership is nice, but let's face it they are making more money so why should they do anything about it. Please let us know how we can demand action from Nissan. Thanks.
Deb of Burnsville MN (07/05/07)
infiniti g35x excessive brake wear , brakes replaced at 23000mls and need replacing again at 38000mls
Linda of Antelope CA (05/24/07)
At 45,000 miles car needs 3rd set of brakes and rotors. I love my car but this is ridiculous. Now I have a headlamp out.
Dealer quoted $1100 for brakes! I went to Les Schwab to have the repair done for $495 and that was with upgrading the brakes and rotors. The $1100 charge would have included $12 brake pads! Yoo-Hoo! Headlamp is going to cost $250 to replace! Just wanted to share my experience because I can't get satisfaction from the Infiniti company.
Mark of Mississauga, Canada (04/25/07)
Just went in for the 40,000km (25000miles) and my brakes are at 5%They said I need 2 new front rotors, 2 machined back rotors, 4 new pads. Total estimated cost of $1,200+taxes. This is NOT NORMAL! On top of that they told me that every time I start the car I should MANUALLY TURN OFF the VDC. They say they are regularly seeing the VDC cars with heavy wear. As VDC is part of the car and brakes are condidered normal wear and tear it is not a warranty piece. According to the dealer the early wear issues were ONLY for the 2003 and 2004 and they are not going to assist in any way. The were nice and agreed that spending $700 on breaks every year is excessive, but there is nothing they can do other than telling consumers to turn off VDC. Of course wouldn't turning off VDC make the car less safe - no comment? The fact that 2005's are burning through 100% of there brakes and rotors in just 25,000 miles versus the 03'04 recall is just a coincidence!
Gloria of Carson CA (04/09/07)
I purchased one of the first G35 sedans in 2003. I paid almost $40,000.00 for the car because I thought it was a quality car. The BRAKES have been a nightmare. Today I had the car towed to the dealer because suddenly, there was a loud scraping noise.
The front rotors are gone again and the car was just at the dealers in January. I contacted the consumer department to find out why, since Infiniti is aware of the brake problem, they just would not recall and replace the brake system? I was informed that recalls are only made when there is a safety issue. What about the consumer?
Replacing brakes and/or rotors every 3 or so months is much too expensive! Another dissapointing problem which I have is the leather in the car. It has cracked and is torn in several places! I mentioned it when taking my car in for service, however, all they could do was recommend an Upholstery shop. I truly believe that the leather is inferior. Maybe not in all Infinitis, but certainly in this one. All of the cars which I have had in the past had leather interior, and none of them deteriorated the way this one has. It is really embarrasing.
I have been trying to locate the Upholstery place recommended by infiniti because I want someone who has worked on infinitis, however, at this point, I have lost my respect for infiniti and wonder if their recommendations are any good. If there is a class action suit regarding these matters, I would like to look into becoming a part of it.
Carin of Roselle NJ (04/09/07)
I bought this 2003 car brand new in May 2002 and I just love it but U can't tell me it wasn't the 1st car off of the assembly line or assembled on a pay day. I currently have 44,500 miles on the car and needless to say I have replaced my front brakes and rotors 3x, back brakes 1x - what kind of crap is this!!! U take your car for an oil change and get a phone call that your front brakes and rotors need to be replaced.
I have had this car for almost 5 years, with very low mileage and to be told every 15k miles that you need new brakes and rotors because you drive in the city is a load...I also have experienced the creaks and squeaks inside the cabin as well.
The squeal when you back up, well that was fixed when I complained about it to the dealer. I have had so many recalls on this vehicle that it will be a brand new car before it is all over with. I have never received any sort of adjustment or refund for brake and rotor replacements before 36K miles. It must have been the best kept secret around. Nissan needs to do right by it's customers - I will never recommend or by another Infiniti until they own up to the problem and fix it.
David of Schertz TX (04/08/07)
My wife and I own a 2003 Infiniti G35 sport coupe. This car has had constant issues with brake squeal. We have replaced the front and back pads several times. In the beginning, they would squeal mostly when braking in reverse. Now they squeal both in forward and reverse. Infiniti won't recognize that they have a problem to deal with (they never do). Let's face it, this isn't a $10,000 kia, it's a $40,000 luxury car. We shouldn't have to deal with these problems, or the attitude of take it or leave it that Infiniti is shelling out.
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Bridgette of Coolidge AZ (03/21/07)
I bought a pre-owned infiniti GX35 and the breaks squeal, I have had it for 2 weeks and took it back in. I was told it was brake dust and debris. I want my money back! and this should fall under the lemon law since it is not being disclosed as a known problem. But rather being presented as no fault of the manufacturer of the vehicle. Infiniti should recall the vehicle and fix the problem. I want justice
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Chris of Orlando FL (03/11/07)
I own a 2003 Infiniti G35. It has been plagued with brake problems throughout the time I have owned it. I have had the front pad replaced at 15,000 miles, bot front and back pads replaced at 34,000 miles and now am facing replacement of the front pads once again and rotors at 46,000 miles. If the pads weren't being replaced so often the rotors wouldn't be shot now. I have to eat the cost of this latest problem as with every further brake issues for the life of the car which I can expect on an annual basis. I am putting the car up for sale but who would want to buy a premium car with premium problems!
Liza of La Habra CA (02/26/07)
I like the many others have continued to have brake problems with my 2004 Infiniti. I wasn't advised that there were significant problems with the brakes, until I found a slip inside the glove compartment months later. There was never any mention of the brake concerns. To date, I have taken the vehicle for service to the brakes: 4,136 (Brakes/rotors glazed) 17, 681 (Brakes/rotors replaced) 21, 182 (Brakes serviced for squeaking again, stated no problems) 32, 641 (Brakes/rotors replaced) This is not acceptable and Infiniti should offer to replace the rotors for free.
Donna of Gilbert AZ (01/16/07)
I am leasing a 2004 Infiniti G35 Coupe and have had to replace the brakes twice in the 3 years that I've had this vehicle. I just replaced them after having gone only 10,000 miles since I had them installed. The front wheels constantly have what must be brake dust or debris - they are always coated with a black substance.
Mark of Chelmsford MA (12/29/06)
Bought a new 2005 G35 and after about 2000 miles, the brakes started to squeak only when a small amount of pressure is added. Every time I have an oil change I now have them clean out the brakes, lube etc which does help for a very short time but then the squeak is back. At my last oil change (About 2 months ago @ 12,500 miles) they wrote on the repair receipt that Infiniti is aware of the problem but now solution has been finalized. I have a friend that bought the same car 1 month earlier and he also has the same problem.
So add us to the site for this complaint. It may appear that this is a small problem but when you hear that squeak EVERY TIME you press the brakes, It not a small problem. I thought about trading the car in or selling it but at this point I would loose so much money it's not worth the trade right now. 1 more year I figure and off it goes. Plus when people ask me about how I like the car I tell them the truth. Comfortable car but if your don't like brakes sqeaking don't buy one.!!
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Assem of Pickerington OH (12/04/06)
I have bought Infiniti QX 56 2004,as new, an hve had problem with break Judder that recurred despit sevaral repair by the dealer.This recognized,by the dealer, to occuring to other owners of this model.Please let me know if this would qualify for action law suit
Randy of Orchard Park NY (11/28/06)
I can be added to the list of people whom have complained about the brakes on their Infiniti. Mine is a 2004 G35X. After 17,000 miles I brought the car in due to the brakes squeaking and sqealing. Infiniti was all to happy to replace them under warranty. I thought that was the end of the problem, but it arose again. So at 38,000 miles I brought the vehicle in for inspection and, just like the others, I was told that it needed pads and rotors. I was not happy and was soon alerted, by my wife to this page. I printed it and brought it with me to the dealer (along with my $500+) and told the folks there that something needs to be done about this. Toyota has brakes which last over 75,000 miles. No one is going to want to buy a car which you have to invest $500 a year in new brakes. He said he would pass my message along. THIS NEEDS TO BE RECTIFIED! Not by extended warrantys, but rather quality equipment. I like the car, but I have said from the first day that it would be a better car if it was built by Toyota.
David of Denver CO (11/15/06)
Lease a 2004 Infiniti G35x, brakes and rotors had to be replaced @ 17,000 (under warranty, thank you). Now squeaking a bit @ 20,000 and severe brake dust continues. Heard this is a common problem (hence the factory covering the defect). I am trying to unload the car now.
Clearly a problem that will keep me out of the Inifiniti showroom for many years.
Eric of Huntingdon Valley PA (11/13/06)
I have a 2005 Infiniti G35X which I have just taken in at 14,000 miles for state inspection and have been told it needs brakes and rotors. After researching the internet forums, I have discovered that there are known problems brake problems with 2003 to 2005 infiniti G35's. Infiniti has extended the brake warranty on the 2003 and 2004 models but not the 2005's. Extending the warranty allows new defective brakes to be installed, however, does not address the engineering fault or safety issues.
Joane of Oakridge NJ (05/03/06)
I purchased a new 2005 Infiniti G35x. Took the car in at 17,000 miles and am told I need new pads and rotors. Told that this is normal for a sports car. I have owned sports cars and have NEVER experienced this problem. Advise anyone considering a G35 to think twice. If brakes need to be serviced with every other oil change, this costly investment definitely has a significant impact to the resale as well as the cost of maintaining the car over years. Even though the '05 & '06s have different front brakes than the '03 & '04s there are still problems with the front brakes. Infiniti extended the brake warranty for the '03s and '04's but not the '05s and '06s.
Adrian of Los Angeles CA (05/01/06)
I bought a new Infinity G35 coup in 2004. About a month later the brakes started squeeking. I took the car to the dealer where they "fixed" the problem. ever since then, the brakes continue to make noises and I've taken the car to the dealer 3 times. They always try to "fix" the problem but tell me its a problem thats inherit in the brake system. I am under warranty for 36,000/3 years but then after that time I know the problem will continue. I called infinity consumer affairs with no real help besides filing a complaint.
Eli of Derwood MD (04/14/06)
I just took my 2005 G35X to the dealer for 15,000 mile service and to check out my squealing front brakes. I'm told that I need new pads and rotors. I'm told that even though the '05 & 06s have different front brakes than the '03 & 04s there are still problems with the front brakes. Infiniti extended the brake warranty for the '03s and '04's but not the '05s and 06s. Both the dealer and Infiniti customer service said that enough people complain the brake warranty will be extended to cover the '05 and '06 model year. I noticed that there is an article from Oct. 12, 2004 on your site describing the problem that owners of '04 and '05 G35s were experiencing. Obviously the problem still exists.
I had to pay $470.00 to have the brakes fixed.
Kenton of San Francisco CA (03/20/06)
We have a 2005 G35 Sedan. After one year and 7,500 the brakes failed causing an accident. As a result the driver of the other vehicle was injured. Two weeks prior I took the vehicle in to be serviced, and the service department said the brakes were good. I had the car towed back to the dealer to be inspected, and of course they couldn't find anything.
My wife has been in pain since the accident. The other driver is going to seek medical care. It seems that Infiniti is going to hold us responsible for the accident DESPITE THE FACT THAT THE BRAKES WENT OUT. Higher Insurance Premiums. On going medical problems.
Martin of Montreal Canada (02/01/06)
I just bought an Infiniti G35 x. 2006 You won't believe it but after 28 000 km I had to change front brakes pad plus brake disc. They told me it is normal for a sport car... Come on! They think I am stupid or what... It looks like all the Infiniti Dealer in North America got a internal memo to tell customer the same bs. I would like to make an action against them in Canada.
1000 $ canadian
Douglas of Arcadia CA (08/30/05)
We took possession of a new, 2005, FX35 in February of this year. We are generally pleased with the vehicle but only have 4,500 miles on it. The problem is a very annoying brake squeal while backing. Upon inquiring about the issue, I was told by the dealership that they can't solve the problem. Their engineers are aware of the noise issue but regard it as "normal".
The service rep. told me that the '03 and '04 models have been repaired/upgraded but that my '05 has already had the 'improvement' done to it. I contacted Infiniti consumer affairs and was told the same story--that the engineers feel that it is a normal chacteristic of the car and no campaign or upgrade is planned. Gee, that's satisfying, after paying in excess of $40K for the car. I am concerned that Infiniti will have the same view of possible other problems that could occur. Their consumer affairs dept. is well aware of the complaint but have no plan of action at this time.
Jeane of Milford MA (06/03/05)
Infiniti G35 2003 model - purchased with 5000 miles on odometer in October 2003. In 2004 received a message that the brakes/rotor design for these models were defective and that Infiniti would replace in 3 years or 36000 miles whichever came first. My car's brakes started speaking at 36600 miles. When I called my dealer (above) they told me no way - already past the time limit, even though I bought the care with 5000 miles on it (which can be substantiated on my purchase papers). They then told me to call the Infiniti 1-800 number to see if they would extend for me.
Called the 1-800-662-6200 number and spoke to Jamie. She told me absolutely no extensions on the program (not a recall). After much talking back and forth (Jamie was not very courteous) I asked to speak to the supervisor. She said there was no one but her there. i finally heard her manager in the background tell her to take my complaint on file.
After the above with no recourse with Infiniti, I went and had my brakes done at a local vendor. $528.36 later, I got my car back. If Infiniti is so concerned with customer satisfaction, they should extend this free replacement to all owners with a reasonable amount of mileage on their odometers. I have made recommendations to others that the Infiniti model is not something I would buy again.
Nancy of Lilburn GA (02/28/05)
I have a 2003 Infiniti G35 sedan, with automatic transmission. At 20,000 miles, the front brake pads had to be replaced. I was contacted by Infiniti, and told that they recognized there was inordinate wear on the braking system, so they would reimburse any repairs that had already been made, and would extend the warranty to 36,000 miles for brakes and rotors. When I took the car in for its next service, the dealership replaced the brake pads all around (although I had pads with only a few thousand miles on them), and machined the front rotors.
Now, at 46,000 miles, the car needs new front pads and rotors, at a cost of $500. The fact that Infiniti reimbursed me for the first repair and extended the brake warranty does not negate the fact that the car has an obvious break wear problem, and this will significantly impact the cost of maintaining the car over the years. They need to retrofit the brakes on 2003 and 2004 models, as they have changed the brake system on the 2005 models.
I am faced with an immediate $500 cost, and face approximately $300 in approximately 20,000 miles, and the cycle will repeat for as long as I own the vehicle. In addition, my resale value will be impacted, I fear.
Vicki of Cypress CA (02/09/05)
Brakes shake and squeak. Repaired 6 times still same problem
Mike of Scottsdale AZ (12/28/04)
I purchased a new 2004 g35. At 2,000 miles my brakes needed to be replaced.. both pads and rotors. (covered in waranty) (this is a known problem, as documented on your site) now at 4,500 miles my transmission and clutch went out. i did research online, and found a very very large amount of people with the same problem.. the experienced the same symptoms as i did with the transmission, and then they also were in need of a new transmission and clutch.
The dealer said that this is not a waranty issue, and that i need to pay 4,500 to get my car fixed. while doing research i found that about 1/2 the people were able to get the transmission covered by the waranty and the other half were not. one individual has 20,000 miles on his car and is on his FOURTH transmission, and clutch. It is obvious infiniti has a defect in both the g35 and 350z transmission. yet they are refusing to admit it. I refuse to pay 5 grand to fix a transmission on my BRAND NEW 40,000 car. does the lemon law come into effect here?
stated above
Bill of Loveland OH (10/23/03)
We own a new G35 and the brakes need to be replaced at 13000 miles they tell me this is normal. I dont know about you but that is not normal from my 54 yrs of experience. I am told we will have to replace brakes every 12000 miles or so.
William of Atlanta (8/13/03):
I am the owner of a 2003 Infiniti G35 sedan. I purchased the car brand new in April of 2002. Since ownership, I've experienced several fit and finish problems with the interior and really feel interior quality is subpar for a car in this price class; I've experienced way too many rattles and creaks. To make matters even worse, I just took my car in for its 15,000 miles service recently and $315.00 later, they tell me that my brakes on the front only have 5% wear left and the rotors will need to be machined.
This is infuriating to me for a new car with only 16,000 miles on it and it definitely isn't normal. To remedy this, it will cost me another $295.00. This is absolutely ridiculous. To think I traded a Lexus on this car; what a disappointment. I called Infiniti and spoke with someone in Consumer Affairs and they told me that there have not been any recalls issued on the car and that none are scheduled to be issued. I was told that their engineers have reviewed this and deemed it normal, although they have documentation of this happening with some customers at only 9,000 miles.
They say it is because the G35 is a high performance vehicle. I've owned high performance vehicles in the past and have never experienced this so soon. I would advise anyone considering a G35 to think long and hard because this car, fast as it may be, is not all what it's cracked up to be. Spend your money more wisely like on a Cadillac CTS or Bimmer 3 series.
Richard of Vernon CT (6/12/03):
Brakes on the G35 are prematurely wearing. Consumers do not expect to have brake paads worn out at 12,000 miles.
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