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Consumer Affairs


Nissan Altima - Paint Problems


Consumer Complaints & Reviews

My clear coat keeps washing away in the rain, with car washes at the dealership, and window washing fluid at the gas station. Nissan took a couple of pictures and sent them to corporate, only to tell me to stop parking under trees because the sap is ruining the paint. Only thing is, I live in Arizona!!! I don't have any trees at my home or office and becuase I have a lease and no extra mileage, I don't drive my car for personal reasons outside of work and back home. So I'm taking it back to the dealership for the 5th time and complaining, again, to management.

I've mentioned if they don't do anything to fix the paint I will make their lives hell until my lease is up. Despite their requests, I'm not paying extra for a paint warranty that they should just cover anyway for quality. After a rainstorm last night my 12 month old vehicle with 11K miles is missing clear coat off of two entire doors!!!

David of Austin TX (11/4/03):

I own a 2001 Nissan Altima and Im writing to tell you how disappointing this car is. The car only has a little over 38k miles and I have several issues that Nissan doesnt seem to care about. Yes I know that its over the 36k basic warranty, and I should have known better and purchased an extended warranty. But hey, its a Nissan, its supposed to last, and be a well built car. What a laugh that is.

I called Consumer Affairs last week and talked to Angela. This reference number has to do with the fact that my upholstery in the back seat is coming undone. Per Angela, I contacted a local dealer here in Austin Texas, but they informed me that Nissan wouldnt warranty the defect in the material. Thanks for nothing on this issues.

2nd issue, I went to the local car wash the night before I took my car over to the Nissan Dealer (Maxwell) to wash it and clean it up, while washing the front end to remove bugs, a large spot of paint just flew off the front bumper, I couldnt believe it. Nissan has informed me that they may or may not warrant this issue.

Heidi of Irvine CA writes (7/6/01):

I purchased a 2001 Nissan Altima Middle to End of March 01. I had to take it back within a couple of days after purchase because they had sold me the vehicle with two scratches on the bumper. Once I received the car back I noticed the paint had visible bubbles, yet I took it back in and they replaced the bumper.

Then I drove my car to Big Bear Lake for Memorial Day weekend upon arrival the rear end of the car started making a terrible noise, it was the rear suspension bar or something like that. Again I took my car back and received my 3rd rental car from them, that time they had my car for approximately 11 days. Now my hazard lights are switching off and on without touching the hazard light switch so I will be taking my car back for my fourth rental car this Monday 7/9/01.

I have taking time off of work to take my car to Nissan and pick it up. This has caused much stress. Driving home from Big Bear with my car sounding like rocks were in the tires was quite stressful, now I can't drive anywhere without my hazard lights turning off and on by themselves. Economically I am struggeling with a new car payment and I feel as if I purchased a lemon.


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