My 2003 Ford Focus's ignition failed at about 50,000 miles. I called Ford's customer service, my dealer. I spent $526.00 at Fremont Ford in Fremont, CA. The tow truck driver and Fremont Ford said they see a lot of this. I have found out, and have in my possession, documents showing Ford's news about a faulty part, and refused to do anything, because it would cost them too much.
Consumer Complaints & Reviews


I own a 2001 Ford Focus. The other day I went to put the key in the ignition and I couldn't get the key in all of the way. I tried many times and the key would only go in half way. I was stranded at work so I had to get a tow truck to bring it to the Ford Garage, a block away which cost me $94 and it would be another $306 to install a new cylinder. We changed the cylinder ourselves for less. However, the car will not actually start, because we don't have the correct codes so that the key will work. This is only one of many issues with this car. It has a bad ground wire which causes the car to hesitate while driving it, another $200 fix by Ford. The battery cables corrode every once in awhile and we have put in at least one new fuel pump. This car is nothing but a lemon.

The first time we encountered a problem, my wife could get the key all the way in the ignition and then it got stuck halfway and couldn't get it out either. I was able to remove the key with a vise grip, then I sprayed lubricant in the ignition switch and kept trying to get the key to work. When I finally got it to work, it worked for a couple of weeks, then the key acted just like before except this time, I can't get it to work at all. I can get the key all the way in but it won't turn.
I sure will need a new ignition switch but we are out-of-state so the car isn't being used right now.

I purchased a used 2000 Focus. My wife called one day and said the key would not turn. Of course being a guy, I thought to myself, "you've got to be kidding". I arrived home to find the key would not turn. As I began to dismantle the steering column, I thought maybe I should oil the key slot. Many people don't know but key slots need lubrication for the tumblers to move properly. Low and behold, the key worked perfectly. That was last year. It's been working correctly ever since.

I have a 2009 Ford Focus SEL. It has roughly 58,000 miles, all highway, since my commute to work is 125 miles round trip. The key will not turn in my ignition. I called the dealership, and they said to call a locksmith because it was probably the tumblers. Otherwise, I could have it towed to the dealership for repairs. They would not even sell me the replacement ignition so that I could do the work on my own. I had to get a replacement from an entirely different dealership. They also would not man up that this is a fairly common problem with Fords. I had to pay out of pocket for the part and repair. Ford said it wasn't covered by warranty, and that there were no recalls. Ford would not even sell me the part unless I had the work done there. I am saving my receipt. Man up, Ford, and take accountability for your shortcomings.

My daughter has a 2008 Ford Focus. We have had nothing but trouble with the ignition switch. We spent $400.00 dollars on the last repair a year ago. Now, the ** thing is doing it again. You turn the key to start the car, and nothing happens. You wiggle, and push in on the key, and then it will start, usually in about 15 minutes, of this frustrating problem!
I'm fit to be tied, and so is my daughter. I have been a fan of Ford my entire life, and owned many, but this POS is getting under my skin. The dealer says they haven't heard of any problems or recalls. But when I talk to other focus owners, I found out this an on going problem. Ford is not on my list to buy cars from anymore. I'm pretty upset over this whole situation. Ford, I suggest you man up, and admit your Mexico made junk, is just that, junk.

2003 Ford Focus ignition locked and unable to turn key to start car. I called Ford manufacturing and dealership, and they both claimed that they never heard of problems with ignition. However, when I called multiple locksmiths, they said this happens all of the time. I decided to let a locksmith handle the repair. I'm holding onto my receipts and planning on selling the car before it happens again.

I need help! My key to my 2011 Ford Focus keeps on getting stuck in the ignition. I have read several complaints regarding this issue. When will this issue be solved with a recall? I have over 12,000 miles on my car and it's only because I have quite a distance to drive to my job in Boston, MA. It is an entire highway drive. I need help as soon as possible.
Langway Ford told me that the car had over 12,000 miles so it was not covered. I was told, when I bought the car from their showroom, that my car was covered bumper to bumper for 36,000 miles!

I own a 2006 Ford Focus. I have experienced the same problem as many others with the key getting stuck in the ignition. Thank goodness for YouTube. When you search Ford Focus key stuck in ignition, several videos come up that will show you how to get the key out. It won't cost you anything. This won't correct the problem. But at least, you will be able to get the key out! I have done this every time and it does work. When you discover that the rings won't slip up, simply press on the brake and put the car into another gear. Then, you should be able to pull the rings up. I hope this helps everyone.

2003 Ford Focus. Ignition switch locked up. Several people have complained of this ongoing defect. I take it before FORD will do a recall several people shall have to die first?

I seem to have the same problem as everyone else with my Ford Focus. My
ignition key would not turn and I was left stranded at the airport.
My friend had a Focus rental car a couple months back, and the same thing
happened. He got out on the highway to fix a flat tire, got back in and
couldnt turn the key. The poor guy's was stuck on the highway. I can't
believe this has not been recalled!

I bought a 2000 Ford Focus in October 2000. I thought to myself, "It's not a new car, they have been selling it in Europe for a few years now. What's the worst that could happen?" How about eight recalls and a lingering problem with the ignition that Ford claims is no problem at all?
I have been forced to replace the ignition twice already, and it just failed again. The first time it failed I was working at Domino's Pizza as a manager, closing. I didn't get home until 4 in the morning and my store was not exactly in a very safe neighborhood. The second time it failed, it was the middle of winter. Now it has failed again (on the coldest day of the early winter season, no less) and I was stuck yet again. The first time it was covered under warranty and the second time it was not, costing me $250.Ford seems to think this is not a problem, but I have never replaced an ignition before on a car, let alone three times in four years. Now, as I look on the Internet, I see a lot of other Focus owners with the same problem. I smell a class-action lawsuit.

The ignition keey gets stuck and won't turn in my Ford Focus. Wasn't able to start the car and spent 6 hours trying to get a tow truck to tow it home.

We have read several articles concerning the Ford Focus 2000 and an apparent defective ignition switch cylinder. The internet is full of disgruntled Focus owners who have suffered the inconviences associated with in some cases multiple failures of the ignition switch which often times left them stranded and facing large towing and repair charges.
Since a family member had recently experienced the same problem I researched the Internet, spoke with several dealers and locksmiths which led me to conclude that the failed cylinders resulted from a substandard manufactured cylinder which rapidly deteriorates with use and eventually fractures and jams. Ford is well aware that these fragile cylinders are made of substandard materials and are breaking and jamming at an alarming rate.
The locksmith showed me a "baggy" with 10 switches that he had recently replaced. The Ford dealerships eluded the same. I beleeve it is time for Ford to pick up the tab and correct an apparent oversight in quality control.

I have a 2001 Ford Focus and have had two ignition switches replaced. Now I can't get my key to go into the switch. This seems a major, major problem. Also, I have extreme screeches on my radio when I apply the brakes or the turn signals. Dealers have dealt with this five times to no avail. Have had numerous tow jobs for the ignition switch replacement.

My 2000 Ford Focus would not start. We had it towed to a mechanic who couldn't find anything wrong with it. The mechanic found that the car would start if you turn the wheel. The car started fine the next day by turning the wheel.
Then a new and dangerous problem happened less than a week later. While driving 60 mph on a highway the Focus shut off and the steering locked up. Fortunately, I was able to apply the brakes and let the car cruise off the road out of danger. I know Ford has had a lot of recalls on the Focus.

The ignition locked up for the third time that I have owned a 2000 Ford Focus Station wagon that I bought new June 17 2000. The first time was 12 April 2002. The second time was 16 November 2003 and the third time was yesterday June 2004.
The first one was replaced by Mathews Kennedy Ford-Lincoln-Mercury,Inc. located in Marion, Ohio. It cost me $281.20 plus towing fee of $30.00. The second one cost me approx. $86.15 plus assembly (keyed) (I think it cost $30.00) plus towing of $30.00; I drilled out the old one and installed the new one myself.
I have called the Ford Motor Company and basically they say that I will have to pay the cost because I have driven more than 12,000 miles since November 16 2003. The tow truck driver said that he has taken many Ford Focus's into Mathews Kennedy for the very same problem. He also said that he does not know why Ford doesn't have a recall for the Ford Focus ignition problems.
My wife has been stranded 3 times now and it has cost me approx. $400.00 and now my Ford Focus sits in my garage where the wrecker parked it waiting to be fixed. This does not seem right -- 91,000 miles and three ignition switches.