
Mimi of Florence, KY on Aug. 27, 2003
On July 24, 2000 I was on my way to work at Northern Kentucky University where I have been employed for 11 years in my 1996 Ford Explorer. The Saturday before I had the front tires replaced at Sam's Club in Florence, Kentucky. They were Goodyear tires. I also had my oil changed every three months at QuikStop in Florence, Kentucky.
It was around 8:20 a.m. I noticed I was losing power because a semi truck was really pushing me. I pulled over to the side of the road. At this point, my truck had a little bit of smoke under the hood. I got out of the car and took my cellular phone. I called my office to let them know I would be late and also asked Shirley to call the local fire department.
Other people from NKU stopped to assist me, but while I was on the phone the Explorer was breaking into flames, starting from the driver's side underneath. The NKU photographer and his wife were on their way to work and stopped to help me. Joe Ruh had his camera and shot several photos of the fire. It was a major fire. The Explorer was destroyed.
When I called Airport Ford in Florence, Kentucky and spoke to Arlene, she stated that Sam's Club probably did something to my car on Saturday when the tires were changed. Since this was a leased vehicle Safeco paid off Huntington Bank and stated to me that the cause of the fire could not be determined. All the firefighters I have talked to tell me every fire has a starting point.
I would love to share my photos on the web so others driving Ford vehicles will not be hurt. If I had stayed in the vehicle I would be dead. No one wants to reimburse me for my new tires. Airport Ford has dropped me as a customer after eight years and three Ford vechicles. I am very disappointed in how I was treated.
I am very thankful I got out of the car but the next person might not be that lucky.
Gail of W. Monroe, LA:
I left my 1994 Ford Explorer in the parking lot and when I came back it had burnt up. No warning--nothing seemed to be wrong.