Georgia Power Reviews

GA Power raised the rates 6 times in the last 2 years. Then they spent millions on ads saying they will commit to not raising rates going forward. Now, GA Power will be raising the rates YET AGAIN on consumers. That's 7 rate increases in 2 years. 7!!! Had enough yet? Over the next few months, we will get even more people coming to this sub to complain about how high their power bill is. Get ready - it's going even higher! GO VOTE THIS NOVEMBER.

My name is Kimberly ** and this is my truth about Ga Power in Atlanta Ga! I was put on a 90.00 base rate for years! My electric never was disconnected! Then I noticed on my bill they started increasing my base pay every month from 90.00 to 109.00 to 125.00 and every time I called them about the increase they always say " Someone will be contacting you"!

They turn your power off on Friday and if you don't pay by 5 o'clock the same day your lights will be off till Monday afternoon. I'm disabled and had to go through this. As of this time they still haven't recognize that I paid them 300 on the 16th. This is ridiculous and bad business practice. Sometimes it can be life or death.

Georgia power actually had the nerve to disconnect my Tru Vista Internet and I saw them down on HANSON RD down the hill from me do it. I figured they were going to put it right back on, but never hooked it back up when they was done putting up their tension cable for the power lines. What pisses me off the most is they did not even yell up the hill to me or come to my house to let me know what they was doing this. I was building a fence right above them around my yard and they could not say anything to me, really?

I honestly do not know where to begin with Georgia Power Company because the experience has been nothing short of a nightmare. Their billing department is absolutely awful, and dealing with their staff is beyond frustrating. In just a three-month period, I’ve had payments taken out TWICE from my account, and each time they try to claim I have auto pay set up which I never set up. I HAVE ALWAYS, ALWAYS, PAID ONLINE. Then comes the ridiculous process of having to cancel the 2nd payment at the bank which I never authorized in the first place. It’s exhausting and feels like you’re constantly having to fix THEIR mistakes.

There was an email sent to by Georgia Power March 5, 2026. Stating they recently received a request for a new customer to connect electric at my address. I also got a text from them on March 6, stating final bill. I said to myself final. They stated that as if I am going somewhere. I did not recognize the email until March 7, 2026. I tried to contact the company but it was a Saturday. So I called on Monday and spoke with a representative and the manager. I let them know that I gave notice of disconnect or moving services. I have lived at my address for nearly 20 years. That stated that's why the email was sent. The stated the new customer could have been off one number in the address. They say it happens a lot. It was stated that the account would have to be closed down and a new account started. I told them that that should have never happened. I should not have to closed my account of nearly 20 years.

The very worst.. Steer clear of Georgia Power by all means. I never in my life experienced a utility company as deplorable as this company. Is unreal how they're robbing us & no one does anything about it!

Pedro, was excellent. Sounded very excited to be at work and excited to help me!! He literally brightened up my day, keep up the good work Pedro! You’re amazing!!! Awesome customer service!!!!

If I can give zero stars I will. My bill was current due to being shut off the entire 408 dollars paid. 2 weeks later I get a reminder of 488. I kindly call customer service about RESETTING THE UP TO DATE PAYMENT AND THEY SAID THEY HAVE NO WAY OF DOING SUCH. Even tho my bill is only 178 now. With zero balance and all the reconnections fees and fees on top of fees. If you are able to disconnect somebody, you are able to change that in your system.

Good morning or evening Sir or ma’am, Georgia Power is by far the worst electric company thus far, regardless if I go on vacation or only use one unit (because I have two) in my home the light bill stays high. For example when had a home with greystone I kept all my exterior lights on throughout the night, game, and kept the tv on all night and my previous home was larger (in square footage) my light bill was only 65-85 bucks a month but with Georgia power it stays 139-189 bucks and this home is smaller and I don’t game or have exterior lights on.