Turo Reviews

Patrick who we rented from did an excellent job communicating. The Turo app was responsive and had a wide selection of vehicles to choose from allowing us to make a decision. Great rental option compared to the high priced options out there. This was more cost efficient on a budget. Thanks.

I think Turo is a great platform, and it seems lots of folks have good experiences with it. I just had a very bad experience with my first rental from Justin. I chose Turo vs. standard rental companies because of a unique selection of cars available, and some hosts offer drop-off which was very convenient. I also liked the idea of the vehicle-sharing community. Which is all great, until there's a dispute.

Dylan was an amazing Host. The car was clean and smelled great. I had no issues picking up or delivering. The car drove great for a day getaway. He was very accommodating. I had a few issues and he responded in no time to help me.

P/U and drop off easy and fast. Personal in LA great, polite and knowledgeable. Car ran perfect, clean and without incident. So much more affordable than airport rental and much nicer vehicles. We rented a convertible, the only way to travel is Southern California.

My flight was delayed but the owner of the car waited for us to arrive. We also were allowed to drop the car anywhere it was free parking and just lock it up which was helpful for our flexibility needs.

I had Brian's Ford Fusion for less than a day when it started giving me issues because he did not keep it properly serviced to be driven. As soon as he gets a vehicle back he immediately rents it out again without making sure all oil and fluids are good. I had to do mechanic work on his Ford Fusion and invest my own time and money into fixing his car just so I could drive it back to him to swap it out for his Prius. He never paid me for fixing his car and I lost two days of my trip because I had to fix his car. I want to be recompensated for my time and money and effort.

Turo is hands down the best way to rent a car EVER!! I’ve done it several times. The experience has always been seamless and the cars accurate to description. I can’t ever imagine renting a car any other way! Turo is my go-to!

Turo does make renting less expensive than the big rental companies. There are some drawbacks, however. We don't find out until after we've rented the vehicle that there are some hoops to jump through. In my case, I was trying to take pictures of the car and a selfie at 1am on a back road behind a major hotel. I didn't know if a police officer might come by to question me or if some unknown person might come by with a nefarious purpose in mind. I was disappointed with the car owner's response to my issues with the vehicle and money already paid for post trip items.

First time renting through Turo. It was awesome. Was easier than dealing with rental companies! The car shows up right at your gate and I dropped it right back off at my gate. It doesn't get any easier or more convenient than that! I highly recommend!

You need to spend a few more minutes sorting through the various car options and read the fine print closely. If you have the time, you might end up with a good deal. The Turo app itself works well. Some of the individual vehicle descriptions are a little sketchy.

What a wonderful world we live in where I can rent a car for the weekend in a matter of minutes. I wasn’t unhappy with my experience, but I wasn’t too satisfied either. It all seemed just too good to be true. Order this car for the weekend in a matter of minutes and pick up at the Turo vallet station off Lincoln?! That’s awesome.

I enjoyed the vehicle and the host. The experience was fairly easy and simple as well. There were plenty of options for vehicles in the area ranging from compact cars to luxury vehicles. I would and have recommended this service to friends.

Over it was a great experience. If I had one piece of constructive criticism, it would be that the app interface could be simpler. Perhaps a one page bullet point guide to how the process works as well. Other than that a great experience!

Everything was great except for Turo is seeking $40 to replace 1/4 tank of gas. I used to work for enterprise so I know car rental companies charge a premium for gas. It just seems like $40 for a 1/4 is extremely unreasonable.

The owner of the vehicle was so awesome, never had a issue with getting a response. He was very respectful, helpful any issue if any he was there. If you are going to use Turo I recommend him at a 10. If I ever need to use them again I sure will use him. Customer service is very bad. No one speaks to where you can understand them, you get the run around from a phone call to a text chat. I had that issue about four times in one day, that is basically the only issue I had and being charged by turo for things that were not true, but if you do rent I recommend my man I used for about three weeks..

It was easy, great and best of all cheap! Everything went off without a hitch - the owner of the vehicle was really nice and easy to work with, I paid online with my credit card and was able to purchase a little extra insurance, but still it was really inexpensive compared to Denver rental car prices. I would most definitely use Turo again!

Turo has changed the way I rent cars forever. You can rent most any car you can think of, including exotics. From my experience the people you rent from are very nice and accommodating and it makes me feel good to know I am helping someone make their payment rather than paying a ridiculous amount for an inferior car from the big guys. Give it a try, you will not forget it.

I was tempted to use Turo just because I haven’t heard much people talking about it. But was very impressed on how easy it was. The whole process was simple, from the payment to picking up the car, to delivering the car. Definitely will do it again.

I must say, I was quite pleased with my first experience with Turo. I am a strong supporter of the shared economy, and so this experience reinforced my support. I had a few issues setting up an account, but an agent quickly sorted it all when I got in touch. The actual car reservation was a breeze. The owner got in touch immediately, and the instructions for actual pick up and drop off were clear and precise. The car was in great condition, aside for some crumbs which I later noted to the owner. Everything else was simple and seamless.

This was my first time using Turo. I was very happy with my experience. Ade was very easy to work with and communicate with. He made everything extremely easy and gave perfect instructions. I would definitely use the device again and have already recommended it to others.

My host was great. The car was great. The process was easy. I would use TURO again. I got a chance to drive an exclusive car that is not in my budget to purchase currently. The whole family enjoyed it.

This is the only way you can get a specific model of car/van, which those of us with special needs require. I'd recommend Turo to anyone. We used ours to transport my family (2 adults, 2 kids) plus a triplet tandem and a rental bike and camping gear for a weekend trip.

Turo was an excellent help. I mostly was using it to decide if I wanted to buy a certain vehicle where I figured a 20 minute test-drive wouldn't be sufficient. The experience ended up being quite enjoyable and easy to boot.

It was easy to work with owner, car was more than we expected. Details of picking up and dropping off the car were clearly specific. I'd rent a car from Antonio in my future for sure. This is my second Turo rental and certainly not my last!

I was declined to be approved as a user of Turo, I even applied twice in past 1 year as I am a fan of Doug Demuro and his car reviews. I have decent credit and have in the past 12 months bought on credit two new German cars including a Mercedes SUV, I have no accidents in over 15 years, continuous car insurance, no criminal record but can't rent a car with Turo. Obviously something wrong here with this company and very upsetting. Disappointed with Turo.

This was my first time using your service. The process was painless. Paul was nice and the Turo employee at the lot was helpful and friendly. I would definitely use your services again. Thanks for all your help and support. I truly appreciate it.

This was the easiest process to rent a vehicle. Dwight was great, on time and had great communication with me. This was my first time using Turo and I will use the site again. The price was good, vehicle was clean and gas mileage was even better.

Very quick and easy with very excellent customer service. My host, Lenae **, was super clear with instructions picking up/dropping off and quick to communicate with a very nice, clean and cute Volkswagen that my boyfriend and I enjoyed all weekend on our first Denver trip!! Thank you Turo!

Everything was great about the experience. I would suggest a bit more of a step-by-step guide on which photos to take pre/post pickup (gas, mileage, inside, outside etc) but otherwise I would recommend and use again! App is easy to use and selection was great.

It was a very easy way to get my car when I landed. At the airport. Service was great From the delivery to the return time. Definitely will keep using Turo for all my future trips. The options of cars was amazing.

Experience between the owner of the vehicle and myself was good. The only slight issue I had was the message app that Turo runs off of. Everytime the owner would try to message me, I would receive it hours later.

This was our first time using Turo. The experience was flawless and couldn’t have been better. Our hosts were great communicators and their vehicle was spotless and an overall great value. We’re already planning our next trip, and we will definitely use Turo once again. My only regrets are we didn’t find Turo sooner! Thanks for a great experience!

Turo makes it possible for me not to own a car and only rent when I need. Prices are way better than renting from a regular rental company and the included (for a fee) insurance is also a much better deal than renting from a regular rental company. A cautionary note: read the reviews of car and renter before renting. Most of my Turo experiences have been great, but I have had a few not so great. Not enough to deter me from continuing to use the service.

So glad I did research and found Turo! Turo has came in hand. You don’t have to submit a deposit. You just pay for your days, fees and insurance! You can range your daily price from any amount you want, you can look at pics and find cars nearest to your location. You can book same day, or next day! Really helpful! I love it. I will always use Turo when I need IT!

I rented a nice Ford Flex from Jacob. Entire thing could not have gone more smoothly. He was helpful, affable and an asset to the Turo community. If I need to rent again, I most assuredly will. Most likely with him.

Great app. Very easy to use and the assistance you get when needed is awesome. The platform very friendly, & has full resources. There is a lot that can be learned on the app & can put someone who wants to learn how to start a business of their own.

All was good until he asked for more money!!! Just petty!!! This is what he texted me. "Sir this is from the difference of the airport delivery which you avoided choosing in our trip. If it is declined I will have to process an improper return since I only agreed to pick up at the hotel if you chose airport delivery. You ignored my request. I had no choice but to pick up the car for a good review. Improper return will be much more. I am being very generous with this request. Thank you." I called Toro about pick up and drop off, petty!!!!

The service is extremely simple. It's very convenient. I have never had any issues with any of my rentals. I have rented last minute and I have rented from Turo in advance. Either way the app is a great interface to work with! :)

The host contacted me about claimed damage to the car. The pictures taken before the ride clearly showed the damage the host was claiming. The host then filed a claim report before even contacting me. Host then admitted he damaged the car himself during a previous drive and forgot.

Was a great Experience! Chris was great!! Flawless responsiveness! Felt like family! Very flexible and accommodating!! Would definitely recommend and will be looking to enjoy another great experience with the Polaris Slingshot! The Polaris Slingshot is a fun and a one of a kind vehicle and experience!

I have used Turo too many times to count. So much easier and less expensive than a traditional rental car company with A LOT better selection of cars. I used Turo Go for the first time recently which was a little difficult in an area with weak internet signal. But it turned out fine.

Easy to use. Great detailed reviews. Great pricing. Great selection of vehicles. Easy communication on the app. I went on a business trip to Nashville Tennessee & it was seamless. I also utilized Turo with a friend last year in San Diego. He recommended me to Turo, now I recommend it to everyone.

Will not recommend Turo because my insurance does not cover Turo rentals and most likely the credit card that I used will not cover the rear-end I was in. I had no fault. The other driver had no insurance. If this was a real rental company would be able to my credit card coverage and my insurance. Unless you can help me some way I will never recommend Turo to anyone I know.

Really had a great time renting from Turo. It was a fantastic car, and pick up and drop off was a breeze. Honestly, it was easier than going to the rental car counter! Would absolutely recommend it to anyone in the future. Thanks!

Austin’s cars are maintained in excellent condition. We have rented them multiple times without any issues. He have vehicles of different sizes so we can get what we need for a particular trip from the same person. Austin is prompt with his delivery and pick up. Would recommend his vehicles to anyone.

My first experience with Turo was a positive one. My host Dimitry and Alena was wonderful. A friend of mine recommended Turo and I decided to give it a try. Dimitry and Alena came up as a super host and I went with them. I was very happy with the whole experience.

My first experience with Turo. And it was outstanding. The car was clean and performed flawlessly. The cost was far better than a commercial rental car agency. And the owner was friendly, hospitable, and eager to please. I will be using Turo for my rental cars from now on.

First time using Turo, after setting up my account and following the directions with ease, I was quickly able to find a car that was suitable for me. It was quick to book, quick communication with the owner and overall an excellent experience.

When I returned the vehicle it was on a full tank and the vehicle was clean and the person I rented the car from said it was not full and the car was not clean. I was communicating with the person the day before drop off and the day of drop off and nobody was there to meet meet to make sure the vehicle was up to standard. I couldn’t take pics because I was trying to catch my flight. And tried to charge me a cleaning and gas fee.

Loved the Owner Tony, car was great and made my trip so much better. Seamless transition both arrival and departure. The car had the same systems as my car and driving it was a dream. Thank you so much! Tony was great all around.

I joined Turo and entered all the information correctly but apparently the system let me through even though my car was above the 130,000 miles. Someone rented my car and damaged it. They informed me that my car is above 130,000 miles when listed so they won't cover me. When asked what information I put in, they claim they don't keep that type of information. Don't rely on Turo's system to check to see if your car qualifies for their insurance. Your car needs to be below 130k miles, clean title, and no more than 12 years old. I messed up by thinking Turo's system would tell me if my car isn't eligible but instead it just let me through and now they're claiming not to cover my car even after taking their share of the profits.

The whole process from searching for a car to communicating with the owner, to pickup, driving, and returning was easy and enjoyable. I had a great host. The car was clean and ran beautifully. I could not be happier. Thank you to the developers for creating the app and this service. I highly recommend it.

From pick up to drop off I could not ask for a better experience. The car was exactly as shown, the owner was so easy to work with. The car itself was great on gas, fun to drive and roomy. Without a doubt, I would recommend this service and this owner for a fantastic experience on Nantucket.

There's something weird with the pricing through the site. I found a car and reserved etc but the billed price but was higher than the daily rate advertised and no one can reasonably explain why. The explanation I got reveals inconsistent/unclear price changes BEHIND THE SCENE. Also, the app and web site are very frustrating. Had to RESET password EVERY TIME I wanted to access the service. BEWARE WHAT YOU ARE BEING CHARGED... if you can.

My rental experience was great but my daughter's car was hit by one of your Turo owners Saturday night and you guys refuse to take responsibility. Now we have to claim this on our insurance. Probably will never rent another car from Turo because of this. Can’t trust if I have an accident you will refuse to take care of it.

First Turo trip and loved it. Curb side pick up was a huge plus. Carlos was there waiting and it took less than 60 seconds to be on my way. He even helped my wife load her bag. Car was as advertised. Great experience.

The service was great and punctual and host was easy to work with and no hassle. When I got the to picked up the vehicle the car was clean and ready to go, the same was also true when the time came to drop off the vehicle the host was there for drop off! I would recommend Turo and their services.

I rented the Tesla for a day trip to a bike ride at Sierra Nevada. The owner was great and trained me on the nuances of driving a Tesla. He was available when it came time to ask questions about charging and was quick to respond with photos. He was always pleasant and made it a great experience. It was a great way to demo a Tesla before buying one.

It was my first time with Turo, and I could not have been more pleased. The car was on time and clean. Sirni was a great host, and was very clear with his expectations. I will definitely use Turo again!

It was everything I’d expected and then some. Loved it. I’ll be back. Jesus was great to work with and extremely hospitable. He made my first trip easy. Car was nice and fun to drive. Makes renting a car a breeze.

Sid was wonderful. Excellent customer service. Great SUV, good gas mileage and clean. He is very attentive to the customers' needs. I will rent from TURO again and refer family and friends. He inquired about our trip going and coming, wished us an enjoyable trip to the beach. The process was quick, smooth and very easy. Even returning after business hours.

I absolutely enjoyed the convenience of comfort and ability of iPass on my rental. Wonderful weekend with wonderful memories thanks to my renter and his communication.. Would definitely rent from him again. Looking forward to convienance in the near future with Turo. Thank you so very much for the hassle free renting.. very much appreciated.

I have to change my poor Turo rating to a 3-star rating. The reason why I am doing that is, that I had a few issues with guest and that happened:

Agon's Toyota was perfect for our 5 day trip to Clearwater/Tampa Florida area. He was quick to respond to any questions and could not of asked for a better experience. The car was perfect because it saved us money instead of Ubering and lyfting everywhere. I Will def use the Turo app whenever I travel!

Great vehicle. Painless process and I had fun. However, for someone like me who had not used Turo before, the whole unlock car using the app was new and it would have helped if there was a video sent showing how this works. Now, having gone through the experience it seems simple, but I was a little anxious until I completed the check-in. Keep up the good work.

Experience Was great! Reliable service and great customer service! I’ll definitely use them again! Thank you! They provided me a GPS! We needed for our tour in Los Angeles! Turo is a great service! You let them know what time and they come right away.

This app is great for renting vehicles! I rent often when traveling for work and have always had a great, easy and convenient experience. Very simple way to rent a vehicle and will continue to use the app in the future!

Upon recommendation from my 30 something kids we gave Turo a try instead of renting for our 2 week vacation. Prices were good (need to account for increase due to insurance) but totally loved that all 4 adults were approved to drive without racking on increased rates!! Our host - Jaren - was very helpful! We loved the vehicle but still needed more luggage room for the 6 of us was the only drawback. Loved the app and communication was as well!

It was convenient, affordable. The customer service was excellent. Randy, the car owner was incredibly flexible. I would most definitely use the service again. I will also recommend Turo to others. Thanks for creating this streamline process for renting cars.

I am very disappointed in the customer service I received today from Jian employee number **. They were not willing to help fix a situation that I was put in due to their lack of responding. Also they said the promo code sent for fallkickoff was from a third party although the email said it was from Turo and they said they only allowed it to be used by the first 1000 customers which was not noted in the email. That should have been a disclaimer. Also they would not allow me to speak to a manager and when I complained and said I want to hear this from a manager I felt as if the same lady got on and repeated what she said. The service is horrible.

A guest got in an accident in my vehicle. Turo refused to pay for most of the damages. They also told me they would cover all of my Uber/Lyft expenses while the car was in the shop -- and then stopped paying when the shop found more things that needed repair. Turo also refused to pay for additional damages beyond the initial quote they came up with. Despite the fact that I was making Turo money and paying them even more for insurance, I ended up losing $4k after about 6 months of renting my car out. It's possible to make money on Turo, but the risk is too high! Do not recommend using this as a way to make passive income.

The app and website were very easy to use. Email notifications were helpful. All in all it was well laid-out and organized. I had a good experience with my first car rental on there. I guess I'm happy. Look forward to giving it a try again and seeing what vehicles are available and how the rates compare to rental companies.

This was a great option for family travel with wide selection of vehicle types. Our host was great with a couple recommendations in the area and accommodated our late arrival time and changing schedule on departure. I would recommend the service to anyone for business or pleasure.

Turo is the best thing you can use for renting a car. I enjoyed the BMW convertible so much that I wish I could have driven it home to keep. Christopher was amazing and I could not have asked for a better host. He made the trip even better for me! The process is very easy and I will not be renting a car but only from TURO!! I applaud YOU!

Super glad this service exists. Was able to have a really easy rental experience, way easier than ubering everywhere. Car was as expected, clean and gassed up waiting for me. Pick up and drop off was simple, never met a real person outside of chat. Thanks!

Turo is more cheaper than renting from other national car rental companies. And I’m happy that I can help local people in the places that I go by renting from them and not from big companies who are already have lots of profit. Also, it’s more personal when you rent from Turo.

Happy to with my experience however the app could be improved. Customer service is overall good but helping solve an issue because a big inconvenience due to being told there was no solution. Value is ok but Turo should review the pricing and also give an option for drivers to dispute the price after the trip.

The owner of the car I got was so sweet and helpful, he personally showed me the in and outs of the car. Also wished me a Happy Birthday. I definitely will rent from him again. The car was clean order and Style. Pick up and Drop off very Easy.

Is my first time with Turo and wherever you guys have it I will be your customer for sure. The process was very easy. Not lines to make. No tricks and everything as expected. The car was in excellent condition and very nice. Overall and excellent experience.

Start to finish a great way to give access to what travelers really want, a car that isn't accessible through the big guys. No lines, hassle free. Will use in the future for travel to our favorite destinations. Checking in and out was simple.

It was Great, so nice to be picked up at the curb at the airport, and the return was easy as well. The app provided all the necessary info to communicate and know what to do... Definitely will rent with Turo again!

I absolutely love using Turo app wherever I travel to. I always find nice people and nice vehicles to rent from! I am extremely satisfied with the people I get to rent a vehicle from. They are all really nice!

I was charged a late fee for being an hour late, 30 minutes of that time was spent waiting on the host to show up. How is it reasonable to pay a late fee at a value of almost half my rental cost, for me to wait on the host. Ridiculous.

I opened my account and never used it, until today 9/25/85 when I am trying to book the first time and it said that I am not eligible. I contact customer service and Paula ** asks me for so many requirements like I was actually buying a car, even for the last 7 years of driving record wt.? so the whole interaction was about me being a red flag and I had to prove something to them. It was so embarrassing the way they treated me. Like I told them before take care of 1 client before they become millions and your little app is not longer useful anymore. Good luck with that. STAY AWAY FROM THIS COMPANY AND ITS STAFF.

Easy pick up at airport and drop off. Keep was nice but there was an error light that kept coming on all weekend which wasn’t reported to me prior to my trip. Otherwise Jeep was fun and Justin was great to work with.

This was our first experience with Turo. I was very pleased with the outcome. Yuanbo was patient, courteous and flexible. I would highly recommend his car! It was roomy and very safe. Turo in the LA area is the best way to rent a car. Seamless process and excellent price.

My husband and I had a great experience with Andres and Viviana from Southlake Texas. Andres was nice enough to give us a full refund and Turo solved our problem. Please don’t hesitate to rent a car from Andres and Viviana, they’re honest people. I give Turo a 5 star!

Everything was wonderful. Customer service was A plus. Would recommend to anyone. He made sure everything was running smooth. I will definitely reserve more cars with him and through the app. Overall my Vegas trip was excellent, and I will be back soon.

This was my first time using Turo. I am a car guy and having a fun car to drive on vacation is important to me. Turo offered cars available for rent that I have not been able to find anywhere else. With this experience, I was able to rent a 2017 BMW M3 that was clean and in fantastic shape. The price was reasonable, the process was easy, and communication from picking up the car to dropping it off was great. The car was definitely a highlight to my vacation and I plan to use Turo for my vehicle rental needs on future vacations.

The entire car rental process on Turo is simply a pleasure. The platform has an expansive selection of vehicles and prices to meet your preference. Car owners respond quickly to rental request. Securing a vehicle is no hassle once payment is received. First Turo rental with plans for future partnership.

We rented a 2018 Honda CRV belonging to Ben ** and it worked out great! We booked the car over 2 months beforehand on Turo’s web app, and checked in with the owner about a week before to make sure we we still on the schedule. Communication and directions from Ben about the car‘s airport location was very clear, and check-in couldn’t have been easier. On Kauai if you rent from the commercial rental fleets you basically get your choice of a Mustang/Camaro convertible, a Wrangler, an econobox or a battleship-sized SUV. But with Turo, you can usually find whatever vehicle you want—and the CRV was perfect.

Good booking process, overall like the concept. Was disappointing when picking up the car at the LAX Valet location. In multiple places Turo says "save receipt, Turo will expense up to $20 of Lyft bill". Came in for vacation a day earlier (LAX to AirBnB night before due to flight), so on pickup day I took a Lyft from AirBnb, Turo agent at Valet refused to reimburse. If I had Lyft ride to from AirBnB to LAX then LAX to Turo they would have covered... not environmental friendly, convenient, or a positive experience. If you're going to cover up to $20 ride for using Valet, then cover it, don't make hoops to jump through. Disappointing yes, but I will likely use Turo again.

Turo is so easy to use both as a renter and rentee. I would use the services again. I highly recommend it! You can contact the car owner anytime which makes renting really convenient. Turo customer service will help with any issues you might have.

Newer and nice car. No problems or issues with the driving. There was a problem when I was trying to fill up, it kept stopping, but it wasn't full. I don't know what that was about! The owner was very nice and I would recommend and do business with them again.

Had a wonderful experience with the Jeep, the ride was cool, the under lighting was a cool feature, felt really boss like. Spent the day out in San Pedro at the famous seafood market, Definitely would highly recommend.

The selection of unique and cool cars makes Turo a no-brainer when on vacation. The fleet rental agencies are so boring and the cars are abused I just feel bad driving them. Turo cars are several steps above and you actually enjoy driving on your trip.

I love the way you guys do business and quick to respond. I love Turo already. Anytime I needed to extend, I never had any problems contacting the person I rented from. Turo did a great job keeping me updated on the time to return the car so I can say I'm very thankful.

Turo is a handy option to rent a vehicle of your choice. I have used Turo 3 times now and have been happy with all the vehicle owners. Turo uses people's personal vehicles. I had a cancellation due to a broken vehicle and I had to go back and rent a different one. I did not mess up my timing at all.

Great experience, great host! Loved the pickup and dropoff at the airport. The host was kind and accommodating. Cost was a factor to me as I needed the car for a month. Will definitely recommend and use again.

Website would not let me schedule a one day rental. Chat took forever and no response for days. Eventually received e-mail saying I was approved. No phone number to contact and two previous owners canceled my one day trip. Eventually had to pay extra due to process taking too long. Vehicle was greasy and windows were dirty. Rental owner made it difficult to pick up the vehicle. Agreed to drop off the owner in Corona and then at trip end he demanded gas reimbursement. Overall poor experience and the entire process was stressful.

This was greatest experience I’ve ever had renting a car. I would definitely use Turo again. Great cars and great pricing. I would rent a car from Enterprise or Hertz again. This Turo app is very convenient. This was my first time using it.

Nice car, super convenient. Turo should really be a little more forthcoming. I got a late model Ford Fusion and it was advertised for $55/day, not a bad price except when I turned it a day later my bill was almost $400. No, did not exceed mileage or trash the car or any of that. My review is proof I'm fair. All the many "gotchas" though isn't. Renting cars from Dollar is cheaper. To be clear I'm griping about Turo being masters of the bait and switch, if you're using them to support the local business, ok, but I bet they get more than the car owner.

My first time using Turo. Nissan Kicks. Tim Dahle Nissan made the experience very easy and enjoyable. They brought the car to me at the airport and I returned it there. The car was clean and in great shape and ran well.

I was charged $20 extra for a cleaning fee even though I washed the car before returning it. Complete terrible company. Never use them. They will scam you. They are not customer friendly. I will never ever use them again.

We saved so much on a car rental for our recent Hawaiian vacation! We loved that it was a much more personal experience. If we needed any help we could easily contact the owner of our car with any issues or questions we might have! All around it was a really fantastic experience! I will definitely be using Turo for all my car rental needs!

Wow 1st timer to Turo. So easy. No hassle! Great service. Our lender was amazing! Great clean car! He was super easy to deal with. Enjoyed our day in Charleston seeing more than we could have without the car. Thanks!!!

Had a good experience. No issues with host or vehicle. The vehicle had very good gas mileage. It was delivered as stated. Quick response from the owner on any questions. Would use this site again if needed. Thank you for your service.

I have been a long term customer that of Turo for over one year. Picking up and drop off's were of no issues to me. However, when it comes to dealing with customer service, it has been a disasters! Over a year ago, you get to talk to people who spoke decent English, then things took a dive. Their CS team being replaced by offshore with STRONG accent.

Using Turo was very easy and I didn't have a problem or issue with anything at all. This was my first time using Turo and it ran smoothly. The selection of cars was great as you can choose whatever type of car your looking for. I will definitely be renting from Turo again.

The owner of the VW Passat I drove was very polite, and when I picked up the vehicle I had high hopes, given he had very positive reviews and he was very pleasant and punctual. Sadly the experience went only downhill after picking up the car. When I turned on the car multiple check lights on the dashboard were on (Tire Pressure, Light bulb out). I mentioned this to the owner and he said it was just the sensors and there is no issue with the car. I left and drove it not 10 minutes before discovering the vehicle shakes near uncontrollably over 45-50 mph, and I then felt the tire pressure light wasn't just a sensor.

My boyfriend and I had a wonderful experience in this little fiat! Very economical, and we had no problems with the car. The owner was very nice and explained to us everything we needed to know about the car. He answered all of our questions, and we returned the car the same way he gave it to us. Overall, it was a great choice for our car rental.

We were picked up promptly from the airport and the owner was friendly and helpful, would highly recommend to anyone. Excellent trip, she went above and beyond all expectations. We had a flight change and she gave us no trouble with changing the return time.

To start the host arrived 15 minutes late and we were just outside waiting. The truck was not cleaned prior to me getting it. Inside and outside were filthy. Flavio was really a nice guy and it was a cool truck. My little man loved it but I was bit disappointed to get a vehicle that was not cleaned before I got it. Had it been my first experience I would not come back again more than likely. I attached the photos of the truck when I picked it up from him where you can see the filthiness.

Super communication, easy pickup and drop off! Immaculate vehicle! The rental made our trip as we had plenty of room to relax and travel. Excellent gas mileage and GPS system. If you travel to ATL please consider Christina for your vehicle needs!

Had a great experience with Brian whose car I rented. I did return the car a few hours early. any way of getting a refund? thanks..larry..the car was beautiful and Brian was very cooperarative. I will use this service again.

Enrico was awesome! And was a great car!! Will rent from him again on my next trip to Chicago! Enrico made car delivery and drop off very easy. The TURO app and the website are also great to have. I will definitely rent from TURO again wherever I go. Tanks again!! Joe

Turo is super easy to use and very convenient. They have options that accommodate every price range and make sure you’re absolutely comfortable with the vehicle and the owner. I also love the intentional relational aspect they bring with this service.

Very easy to use. Can get great cars at or below the price of a rental car company, but not have to deal with their restrictive drop off or pick up hours. Also don't have to pay airport or other use taxes.

OMG this Nissan Versa was the shiznit. It was awesome. The AC was ice cold. The driving was perfect. It was the most perfect, most affordable vehicle anybody could ask for. As mentioned in the description it's not the nicest or luxurious vehicle on the Turo App but to get from point A to point B and a little bit of strip sightseeing it is perfect!!! Thank you so much Matthew for giving me and my girlfriend the opportunity to drive this very awesome car. I hope I may be back and re-rent your vehicle in the future!

So easy to sign up, choose the vehicle (in the price range and location), and the insurance coverage. The app is easy to use also. Excellent communication with the vehicle's owner and myself, and with Turo. When the vehicle I had chosen got into an accident, they immediately notified me and offered several vehicles with a $10 or discount. Luckily the owner had another similar vehicle and I was able to rent that one and stay with him since he had great reviews.

Turo was super easy and convenient. Gave me a chance to try out a Tesla while my car was in the shop. My owner delivered and picked up the rental, which I hadn't even planned, and it made life worth living.

Nice and easy to drive dream car for a great price, thanks to Dustin... only thing they should do more 1 day rentals be clear with any insurance issues, besides that, it was awesome... Thank you, will rent again.

WORST CUSTOMER SERVICE AND FALSE ADVERTISEMENT!!!! I have been waiting a week for a call from a representative. I went 5 days on my trip not being able to talk to someone in regards to adding an additional driver to my account. The vehicle was in good condition in the pictures and awful condition when we actually got it. The bumper was being held on my an extra large zip tie, big dent on the side, wipers barely worked (& it rained on our trip), car did not drive well at all, squealing belts, hard to accelerate, flashing tire and maintenance light.. should I go on?

I love the service. The app is very easy and convenient. So far I’ve had great experiences with all cars! The only thing is I invited a friend on Turo, she downloaded app and rented a car and I got an email that I would receive a $25 credit for referring a friend and I still have not received the $25 credit. That’s a huge bummer, otherwise I would have given Turo 5 stars.

Overall great experience. After checking every traditional car company around for a PHEV or BEV, I was able to finally find one (actually, several) through TURO. Marlon was patient and made sure I was comfortable driving an EV. When he learned that I planned on charging at home and work, he drove all the way to my work (over an hour away!) to drop off the cable I needed. Now THAT is service!

I rented a Tesla for over a week and the host (Tim) was very patient and pleasant to deal with. This experience was undoubtedly the best I've had renting a vehicle and was while traveling through the West coast for the first time. I'll recommend Turo before any other car rental service going forward. Keep up the great work, Turo!

I was in town to celebrate my girlfriend’s birthday and need to add some shock value. The Audi S4 was just what I needed. It was a surprise to my girlfriend and an even better look for me. We explored the city in style and luxury and didn’t have 1 issue. Customer Service is always top tier. I would definitely rent again.

Very good experience. Nissan Sentra was clean, good gas mileage, & good pick-up. Drop off was a little confusing. Also, I needed extra help adding pictures at the end and Roberto sent me a screen shot. It did help! I was also confused on how to end the trip. I will need to do better with the App. It said get started and I hit that but it just asked if any new damages. I will call for help next time. I have told everyone I know to rent from Turo. I have rented 4 times and will continue to rent from Turo only. Thanks.

This was my first experience with Turo & my host Nate was Awesome and made the experience a Great one for my wife, son and I! When I requested a bit more time to return the car he was understanding and approved it. I won't forget the awesome road trip and experience I had with the Turo Service. Definitely doing this again.

Cars are cheap and good condition. Fast response and live chat for help is all good Turo. Now you're my number one car rental. I recommend Turo for everyone who rents with Turo. Next time I wanna get a nice car so me and my friends will enjoy.

Cool car. Even when it’s super hot in Palm Springs the top down is great. A red canary is the seat you want to be in. Emma was the best. Arrived on time and was there to pick up on time. I would rent again, no question.

My rental experience using Turo was great! It was very easy and user friendly. The car was clean and well maintained. The only thing I didn't like is that the rental did not include unlimited miles, which caused the cost to be higher. Overall, the experience was good and I'd rent again.

Booked Turo one time in Oregon and it was great. Second time in Connecticut, car was dirty when we got it but we didn’t complain as we were on a rather tight schedule. Then after we returned the car, the host SAT IN THE CAR and everything was fine-we both said thanks and goodbye. Then we get home and Turo says the host is asking for $75 in cleaning charges. They are now threatening to send my bill to collections. The customer service reps appear to be temporary untrained help. No follow-through or explanation. I will not use Turo again.

Had no notice if info or process of, was entered satisfactory, pending approval of host schedule, what steps were next, etc. I was asked repeatedly to supply my info with no further direction. Frustrated, I almost gave up, several times. Entered airport pick up and did not go through, had to call as I was all paid up with a location issue unresolved. Finally got help. Not sure I will recommend unless improved.

Car was perfect for the vacation getaway. Just as described and pictured. Zaid was a perfect host. Picked up car at the exit from baggage claim and dropped off at the airport parking. Very smooth. The car size was as described and fit a party of four with too much luggage (LOL). Owners manual and paper work were available to help with car features. Would do it again.

I was pleased with the overall experience of renting through Turo. We had some misunderstanding regarding drop off point which unfortunately has caused some problems for Richard which I hope has been resolved since. I will surely use the same service and record it to friends.

Maine Vacation. Our first experience with Turo was excellent! Great communication ahead of time, timely service, and at a very competitive price. All of this makes us very likely to use Turo the next time we need to get a rental car. The car was clean, available on time, and ran perfectly for our eleven day vacation trip.

There is extra charge by the owner that you can’t control. Turo app allow the owner to steal your money. I can’t understand that. By the way the app also prevent you to re review the owner however, they ask for review then, they add the extra charge.

This was our first time using Turo and everything went perfect. He met us at the airport as soon as we landed and handed us the keys so we could immediately start our vacation. The car was perfect and the AC worked great in the hot July heat in Orlando. 5 stars all around.

I rented a vehicle for my birthday. Pick up and drop off was easy. The car was super clean. And the owner was really helpful and nice. I would recommend renting from Turo again. I’m going to use this app as my go to app for vehicle rental.

Easy to find the car I wanted. Owner of car was super nice. Car had barely 4K on it. The car owner let me pick the car up early and was very responsive. Good luck finding a manual transmission vehicle at Enterprise! No muss...no fuss.

Great experience all around, Nickcaro was great. Answered all questions in timely fashion. Car was better in person. Absolutely no problems. Would recommend TURO in general and Nickcaro in particular. Will definitely use the service again. All in all a great experience.

I had a great experience using Turo. The app was easy to use and I had an amazing experience renting a Tesla Model 3. Overall I was very happy with the experience. I would definitely rent from Turo again. The best part was the experience I had with my Turo host. Definitely the best rental car experience I have had.

Easy to use, the app or the pc version are easy to navigate. Easy to get a car, I wanted a new car, so a nice red Hyundai with all the bells and whistles with only around 35,000 miles.. I will be using Turo again for sure.

First time experience renting with Turo. Thoroughly enjoyed experience last minute request. Not as expensive as traditional rental company. I would like to see an option to choose type of vehicle you're seeking such as compact, midsize, luxury or SUV. Also, attempted to upload info owner required but couldn't locate on website. But we resolved. Overall Life was good! Thank you TURO for a well needed change to the car rental process.

My experience was very accommodating, from the initial sign up to pick up and drop off. The vehicle was great on gas mileage and the entire experience was grand. Would definitely use again and also recommend to a friend or family member.

What a great way to enjoy a vacation for car enthusiasts. My owner was incredibly accommodating as well. Should have stayed longer and enjoyed it! I was picked up at terminal and taken back to the terminal as well. It was great.

Overall a good experience. Easy to deal with. My only complaint is I couldn’t locate much inventory, whereas someone else that was with me found cars that weren’t showing up for me but they were for him. I would rent again however.

Turo has been easy & the renters both have been amazing. I love Turo. I recommended this app to a cousin of mine. It’s easy to find cars in your area. Although it takes a few steps to rent it is for your own convenience. I will use Turo in the future again.

My wife and I had a fun experience renting the Porsche! It was a great opportunity for us to enjoy and experience the car since we are considering buying one. We’ll likely try other cars when we do another vacation.