Travelzoo Reviews

I’ve been a loyal Travelzoo customer for years and have always been happy with their packages. Recently, I booked an all-inclusive package at the same property I visited last year, despite the price being $400 more. However, after checking out, I was shocked to be charged $3,000 for a 4-night stay, despite paying for an all-inclusive plan. It turns out Travelzoo had tacked on $600 (21%) in hidden taxes, buried in the fine print. On top of that, they charged $150 per day for kids, who only ate basic meals like chicken tenders and quesadillas, which felt absurd. There were also additional service fees and taxes that I wasn’t charged for last year. For reference, last year’s total bill was $800, including a $250 massage and gratuities.

I would give 0 if I can. They kept my $897. I purchased a trip to China in 32023. Due to travel restrictions they cancelled my trip and gave me a credit with only 18 months to use it. Super frustrated that I didn't just get my money back, since they were the ones who cancelled it. I wasn't able to rebook within the 18 months, because the price difference between the tour I had booked and their other tours was significant 10-30 X higher) and I just don't have that kind of available funds to increase my budget during those 18 months. So they just kept my money and I got nothing out of it. The tour was highly discounted, so it definitely seems like this is unethical business to lure buyers in with a good deal, cancel on them with only a credit given, that also with expiration date, which would then require them to use that credit on a higher priced deal in the future. Not happy with the way they do business at all. They are scammers, stay away as far as you can.

I have received TravelZoo's "top 20" trips for years. I have occasionally used their recommendations, and felt I could trust their vetting of the tour companies. Travelzoo has promoted UTOVacation tours, even after it became apparent that this company is a scam. I have lost thousands of dollars by prepaying for a "sponsored trip" that was continually cancelled, only to get UTOVacation's "bait and switch" marketing to go on a considerable more expensive tour. They refuse to refund my money and now state that my account "expires" on 9/7/24.

Updated on 09/25/2024: Time for me to write another review, it seems that, although slowly, things are moving when I post. Travelzoo(R) says that has nothing to do with the Travelzoo optimization platform. However, after going through all platform's pages, again, I realized that at the "about Us tab the name is written as original (see att. below)

It saddens me that Travelzoo supports vendors such as Exoticca! Twelve people in my tour group were left stranded at the Lima airport all day with the in country travel agent not able to assist because Exoticca would not approve the travel plans. We arrived for a 5:00Am flight and were in the airport with promises that Exoticca was working on it. They could have at least told us they were doing nothing so we could leave the airport and enjoy the day. We ended up having to book our own hotel and transportation to and from the airport at 8:00PM! This delay caused a cancellation for another tour. I have used Travelzoo for many years, but I too will NOT be paying a membership. PLEASE screen your vendors! Exoticca is NOT Better Business approved!

My wife and I used Travelzoo in 2008: Venice, Florence, and Rome. We had trepidation because the price was amazing. The trip was fantastic. All was as promised. The hotels were "European" but excellent. Now we have used Travelzoo many times; Paris 3 times, Galopgas, Prague, Ireland, Scottland, Peru, Iceland, Thailand and more. We have learned to screen the travel agencies and hotel's ratings and their location. We have never been disappointed. We love Travelzoo.

I have used TravelZoo's recommended trips and vendors for years and for this reason felt that UTO VACATIONS was a trusted supplier. Unfortunately, as I'm sure you've learned by now, they are a complete SCAM. They cancelled my "Bargain Trip" due to COVID promising a credit to book a future trip. But has never had any trip available that would allow me to use this credit without giving them a considerable greater amount. They refuse just to refund despite their claim to have added insurance to the package and they initiated the cancellation. Have you been successful in helping your customers get resolution from them? It has impacted my willing to trust your recommendations in the future. They are unable to even reach at this point and refuse to provide true customer service.

After reading all of the horror stories that clients had experienced on their trips and seeing that Travelzoo decided to start charging for their membership that they offered for FREE for decades, and asking for $40. Really! With the type of service that is being provided, I bet you guys are going to have a lot of your loyal customers actually leave and go elsewhere, because I am one of them. There is a reason you pay for a membership, it’s so that you provide professional service. Look at all your 1 and 2 stars reviews. You guys need to have a board meeting and “clean house” or come up with a new strategy or company policy. So sad to see Travelzoo has come to this… Just utterly sad.

We did their Costa Rica package and the first stop was at Montana de Fuego near Arenal. What a dump!!! Air conditioner didn’t work when we got to our room, they wouldn’t put us in another casita or throw us a bone for having to spend the night in a sauna. Other than breakfast, the food was pretty bad too. Ordered a margarita pizza and got something that tasted like it came out of a box, red, not white sauce and tomatoes, no basil. Wife’s thicken tasted ok but was pretty tough. The restaurant had a leak in the roof and the ceiling had black mold all over it. We ate at different restaurants after that. I would run from this deal, you get what you pay for.

Wanted to warn others in case you fall for this company's scam, they took $4,300 from us. We (my brother, his wife and my wife) noticed a post on TravelZoo and bought a China tour package for four ($1,984) on 07-Dec-2021 from UTO Vacation to depart on 29-Oct-2022. UTO advised us about canceling the trip due to COVID-19 and that the $1,984 would be credited toward a future tour with them. We then reserved a China/Thailand tour package for four ($4,300) on 07-Sep-2022 from UTO Vacation to depart on 06-Mar-2024. Then, we received an email warning of travel restrictions to China in July 2023 with possible cancellation of the trip by UTOvacation.

Purchased a trip to Iceland. I understood it was non refundable. Iceland is in a State of Emergency, some of our excursions are closed, roads are closed, and yet I’m being told this is not a valid reason to cancel or receive a refund. Stay away from Travelzoo.

Like another reviewer, in late 2022 we booked & paid for UTO China/Thailand March 2023 trip w/ 3-day Phuket extension. We expected that the $499 pp “bare-bones deal” would actually wind-up to $1,500 pp. Operator chose to cancel trip due to Covid issues w/ China, and pressured us to take travel credit reassuring us same tour would come available soon and we would be notified so we could rebook. Well, other somewhat similar trips have been advertised for about $500 more, but UTO never communicates with us and always responds that they are sold out even though UTO continues to advertise on their website as a TravelZoo member deal. Here it is 12 months later, they have had our $6,000 and we have not been able to book using our credit, even though we have sadly accepted that it will be about $500 pp more.

Travelzoo advertised an 11 day 10 night visit to Portugal via Exoticca quoted at $3798 per couple. We talked with an Exoticca customer service rep who put a hold on this trip for 24 hours so we could discuss it among ourselves, and would call us back, which he did. This was when he said we wanted reservations for a more expensive tour on an earlier date than the original quote, and that the tour we requested was no longer available. We, of course, declined. All 4 of us were on the original call, so there was no mis-understanding which tour was to be put on hold. Typical bait and switch tactic by Exoticca. Travelzoo should never have been involved with this company, and should never advertise Exoticca vacation packages in the future.

We booked a trip through Exoticca, as advertised on Travelzoo, for a trip to Portugal. Exoticca's customer service was excellent while we were in the process of purchasing the trip. However, as soon as the trip was secured and the money was deposited, Exoticca ghosted us. We called numerous times over many days and were on hold for over 4 hours with no answer. We emailed 3 times begging for someone from Exoticca to call us since no one would answer the phone and never received a call or a reply. At this point, red flags were seriously popping up. What if we were in another country and needed to contact them and had the same experience? Why does Travelzoo promote a company like Exoticca with such horrendous customer service??? So very disappointed.

This website used to be actually interesting. Now they want you to pay a membership just to view their advertisements. Really? I'll never visit their website again. Sad to see them circle the toilet like that.

I purchased a tour from UTO Vacation through TravelZoo scheduled to take place in March 2023. This tour included airfare, hotel, plus additional extras for China and Thailand for 10 days plus a 3 night extension. Due to COVID concerns, operator decided to cancel the tour for these dates. Travel company has applied pressure for us to accept travel credit but this is unacceptable as none of the current offers provide anything close to similar value originally advertised and contracted. They had agreed to provide alternate dates per terms and conditions, but have not been responsive or provided any confirmation for over 12 months.

Travelodeal a London UK based travel agency did not send the itinerary nor the list of hotels that we were staying! In the last minute we were able to obtain the name of the hotel in Casablanca which was needed to check in on Royal Air Maroc. The customer service and the accounting departments did not communicate with each other and were very unprofessional in their dealings. For using Amex a 3.5% surcharge was levied. The agency refused to issue a receipt. The Moroccan tour operator Atlas Voyager made up for all the transgressions of Travelodeal. Travelzoo should do a better job vetting travel agencies that they recommend.

I booked a trip with UTO Vacations from the Travelzoo top 20, it turns out that UTO has been gaging in fraud for year. They take tour money, cancel the trip and will, at best, offer you a credit you will never be able to use. UTO has terrible reviews all over the internet, but Travelzoo still stands by them and despite their responses to contact them for help, they do nothing.

I reached out to customer service at Travelzoo on 10/20 about a resort not honoring our travel voucher. Travelzoo never contacted me. They did contact the resort to report that they had spoken with me and that I was in agreement about how they were unable to honor the travel voucher. The resort forwarded me these emails. This company lies and is misrepresenting services and deals. Don't do business with them. There was no attempt at customer service or acknowledgement of the issues. I'm really bothered that they represented to the resort that I was spoken with and in agreement.

I joined Travelzoo when it first began operations and I have used their referrals many times and always had good experiences. However, they promoted a company UTO Vacations which sold a very inexpensive China/Thailand trip. Payment was required up front even for a trip that was two years away. Several times the company cancelled our reservation and would only offer credit not a refund. Every time I demanded a refund, they would reinstate the trip. The trip was scheduled for next week and they cancelled it yet again. They offered to delay it for another two years or provide credit. It's obvious that this company is selling services and pocketing the cash and not honoring their commitments. Travelzoo should screen the companies which they recommend better, or stand behind the vacations booked through their site.

BUYER BEWARE. I purchased a Travelzoo voucher with a daily $100 F&B Credit & a daily $100 SPA credit. Upon arrival at the hotel, the hotel informs me that the credits have restrictions on how they are to be used and applied. There was no restrictions listed on the Travelzoo website prior to purchasing and no restrictions on the voucher I received from Travelzoo, nothing even in the fineprint. Travelzoo customer service says the hotel is still providing the credit (no matter what type of restriction the hotel throws on top). Classic case of Bait & Switch. So do no trust what Travelzoo advertises, ever. I left the hotel immediately and Travelzoo customer service has been slow to respond and of no help and will not provide any type of recourse. They have lost a long time customer and I hope this helps you in your decision to consider using them.

Although I have previously purchased a voucher from Travelzoo and had no issue but not this time round. I recently purchased two vouchers for Sideways Inn in Buellton California for our self and as a wedding anniversary gift for family members. After arrival there, I realized that the actual Inn did not look anything like the picture advertised in Travelzoo. Upon mentioning that to the Hotel concierge, they told us that they have reported the issue to Travelzoo but it has not been corrected. The picture is of the building in downtown Solvang, California. I think this was false advertisement. So all I shall say to people to please when purchasing the hotel vouchers, do search the website of the hotel before purchasing from Travelzoo

I purchased a voucher in August for the following month for a spa day with 4 of my friends. I had every intention of using the voucher within the month of September. However, the day before the spa day I tested positive for COVID. Obviously I had to skip the spa day. This was on 09/15. Assuming 10 days to fully test negative and be safe to be around others, it would be 09/25. I knew I would be unable to fit a spa day into my schedule in those final 5 days of the month so I called TravelZoo to see if I could extend the voucher for another month. I totally understood that I was outside of the 14 refund period and was not asking for a refund. I was told that there were no options for extending. I could use the “base value” of the voucher which was $169 but the reason we went through Travel Zoo at all was because it was a discount for the normal spa experience of $215.

Recently I have been working with Jetline Vacation who provides travel packages advertised on TravelZoo. This has been one of the most awful experiences of my travel arrangements. The company initially suggested to upgrade my travel package that was advertised on TravelZoo. I did so. They suggested that with this upgraded I would get four star hotels and flights with lesser layover time. I paid over a $1000 to get this upgrade. However when I checked the quality of these supposedly upgraded hotels they were way below the promised four stars. Then Jetline representative contacted me and suggested that our flight has been cancelled and we could fly on another flight three days before the scheduled date or two days after. Of course it did not make sense since we had other reservations for hotels and trips already setup.

I am so very disappointed in my recent experience with UTOvacation. I have been a Travelzoo member for many years, and always had great experiences with your Top 20 vacation deals. My experience with UTO was very different. Same as previous posts regarding the advertisement of UTO vacations. UTO changed the submission date, and then said the tour was booked in full even though I said I could be very flexible on dates. Now I am out 4k. UTO is offering my family a travel credit, but as I read more about the company this is just another bait and switch to get more money out of you, to again cancel with the offer of a credit. After doing research I see this is not an isolated case, and many families have lost thousands to this company, and by extension Travelzoo is benefiting from the traffic to their site. Travelzoo continues to advertise this company's deals even after the abundance of burned customers.

Echo the same problems from the last few reviews - we need to make this more prominent and tell people. Travelzoo needs to stop endorsing companies that operate fraudulently. I also booked a trip from UTO Vacations but UTO did follow their own Terms and Conditions. They changed the "submission of forms" dates requirement after we had paid them in FULL. They have cancelled and rebooked us three times, each time asking for more money., I thought eventually it would happen, but now two years later they just cancelled again. Then they cancelled us and refused to refund the monies paid. Travelzoo continues to endorse them too. I'm not alone as I heard stories from others of the same incident. And I am posting so that Travelzoo remove them from the site asap!

Travelzoo needs to stop endorsing companies that operate fraudulently. We also booked a trip from UTO Vacations but UTO didn't follow their own Terms and Conditions. They changed the "submission of forms" dates requirement after we had paid them in FULL. Then they claim we didn't submit on time. All these documents are supposed to be submitted 150 days before our trip starts but they changed the dates demanding we submit 250 days before, thereby making us lose 3 months of compiling our documents. They also just gave our group 10 days to complete everything? How is that specially with trying to get our passports (which was in the pipeline) at the moment? Then they cancelled us and refused to refund the monies paid. Travelzoo continues to endorse them too. I'm not alone as I heard stories from others of the same incident.

I put down a deposit for couple of trips with UTO. They cancelled my China/India order(#**) for more than a year ahead of the scheduled?? The trip is not depart until OCTOBER 15, 2023. UTO transfer my money from that order to another booking without my authorization. I try to contact UTO by phone and emails with no success. After 7 months and a 1 star review on their website, Amy ** calls, offer no explain, refuse a refund and ask if I would like to reinstate the trip now. If they did that from the start I would get into their trap, to pay final payments + mandatory tip (UTO charge $30 tipping a day pp, outrageous) and would have loose more money.

TZ advertises tours for UTO Vacations who fraudulently cancels or changes scheduled trips. They give you the option for a refund then never refund your money if you select that option. Beware of UTO via TZ. TZ should refer replicable companies for customers!

UTO Vacations is the name of the company, they are not listed on this website but I purchased via TravelZoo portal. BEWARE. It looked like such a good deal. We booked in Nov 2022 for a trip in Nov 2023 with UTO vacations. Per documentation (we have copies) last payment was supposed to be May 2023. One month (April) before last payment I contacted them to get status on visas process. They claimed they had sent an email in February (that email was never received) and was told that I was dropped by the list and couldn't go to the trip (I have the chat conversations). They didn't even had the courtesy to send an follow up or send email to let us know we have been dropped.

The Turks and Caicos' package deal my cousin & I purchased $2,299 was noted as a beachfront suite. Nowhere did it state it was only 1 bed nor that you could not upgrade to 2 beds. Resort said no to upgrading & I can get a refund from Travelzoo. Then resort came back and said for $2282 we could get a 2nd bed. That’s more than the original cost for pkg deal already paid!! We then requested a refund or at least a credit with Travelzoo of whom rejected both options. The package deal ad never stated the # of beds. If it did, we clearly would not have purchased it, as we are two grown cousins that do not need to be sharing a bed. Especially for the money paid. It almost feels discriminatory that technically the package was geared towards couples. But now we are being punished and out $2300 because Travelzoo will not at least give us a credit.

My family of three purchased a vacation package from UTO Vacations that was advertised and supposedly vetted by Travelzoo. This was on 9/9/22. We paid in full as requested by the company ($1578). We completed all requested documentation. I started researching visa requirements only to find China was requiring a mandatory 10-day isolation at your own expense when entering the county. Our whole trip was only 10 days. UTO was aware of this requirement when they advertised and sold the travel packages. When I contacted UTO Vacation their response was, "Sorry, you will have to take a credit and use toward a package that costs thousands more."

I have booked with Travelzoo on a few occasions and have had good experiences. But this time was not so good. I booked a 2 night stay at a hotel in Tofino. The description read, room with a view of islands. So I thought it was a full view of islands as the hotel did say they had rooms like that. When I arrived at the hotel , the room had a partial view from the balcony. I phoned the front desk and they said they did not have any full view rooms left. And to contact Travelzoo. I emailed them and all they said was sorry I was disappointed with the view. And that's the room I booked. So be aware, their descriptions of the room that you are booking may not be accurate.

BUYER BEWARE!! UTO is a scam and is not reputable, don't buy a tour with them. We purchased a tour to China through a link from Travelzoo in November 2020 and planned to travel the following year. Obviously, China and the world shut down due to covid. UTO was unable to fulfill their part of the contract so they kept a credit for future travel. China continues to be a mess and have outbreaks of covid, lockdowns, travel restrictions, etc. I have no desire to travel there. UTO has had my money, interest free, for 2 1/2 years and they are refusing to refund my $1300. Their customer service agents tell me to use the credit toward another of their trips rather than a refund. UTO is unable to produce the trip to China, they need to refund my money. Why does Travelzoo continue to showcase such a dishonest and disreputable company like UTO?

Wanted to warn others in case you fall for this company’s scam. I booked a trip with UTO vacations in July of 2022 to travel to China and Japan in January 2023. After reaching out to them to see if they plan to update my reservation given the China travel restrictions I was told to look for an alternative trip or wait and see if their restrictions are lifted. After trying to get a refund and being told the reservation is nonrefundable I asked if the trip was still on when the quarantine restrictions were lifted and got no answer. I reached out to UTO vacations via phone, chat, and email to see about rescheduling the trip and haven’t heard back from them. Basically I am out $1,400. The whole thing felt like a scam. As they sold the trip without mentioning the quarantine requirements in China. And then never responding to reschedule my trip.

I made a Travelzoo booking for 2 nights at a montreal hotel for late october. I later called travelzoo to cancel while within the “no penalty" time. I was charged (booked, later cancelled) 1 night by the hotel despite documented proof from travelzoo that they had properly cancelled the reservation in time for there to be no charge. However, I was still billed by mastercard for 1 night by the hotel. I advised travelzoo of the error and they “forwarded” my complaint to the hotel. The hotel denied I was charged so I provided a copy of my mastercard statement showing the improper charge to travelzoo, which “forwarded” the documentation to the hotel. No advocacy despite documentation- just “forwarded”.

Travelzoo website promoted UTOvacation for Asia travel and I booked a trip to Japan in 2021 from UTO. However the trip had been cancelled by UTOvacation and the money paid turned to credit. When asked for a refund they said no. Rebooked a trip but at a higher price. In December I attempted to contact a rep for assistance but received none. This was to do a possible name change, or rebook the trip as the other person going could no longer go. I had previously purchased the UTO Assurance Program in which gives no penalty to rebook/reschedule, but you would have to pay a certain fee and wanted to use that. After not receiving satisfactory assistance or being able to talk directly to someone through phone I filed a dispute.

Jetline advertised an Eastern Europe vacation package on Travelzoo. 11 family members booked this package to be together for a once-in-a-lifetime trip to Europe for Christmas. What we actually received was a mixed bag of terms and conditions that do not apply, unresponsive Jetline agents, system down, medical emergency, managers that were to step in and help us without any resolution to date and credits that are never processed.

Received travel specials from Travelzoo. Travelzoo advertised for Exoticca Tours and I booked a trip leaving on October 27th 2022 to Petra Jordan. This tour company is awful. I went as a solo female traveler and they had no concern for my safety or my well-being. They advertise a good special for four star accommodations and after you arrive you are given a revised hotel accommodations that inform you that you've been placed in a one-star Hotel. Travelzoo should be held partially responsible because they advertise for Exoticca Tours. Travelzoo should investigate Exoticca Tours and make a strong decision on whether to continue to advertise this company on their website.

TravelZoo has been sending me emails without my permission for years now. I have tried and tried to get them to stop but they won't. They have an unsubscribe at the bottom of the page but you have to make an account with them, including password, before you get into the site to unsubscribe. What kind of nonsense is this? I have blocked them time and time again but they keep getting into my inbox. Now I am getting emails almost every hour. Today, I did some research and found a phone number, I called to be told it will take time to remove my email since there are already many emails going into my inbox. I asked for a supervisor and their rep, Yamal, started arguing with me. Any company that has to keep someone hostage to keep up their numbers is a company you should never trust. Run from this nightmare. There are companies out there with good reputations.

Travelzoo website promoted UTOvacation for Asia travel and I booked a trip to Japan for Oct 2022 from UTO and made a deposit of $1200.00. However the trip has been cancelled by UTOvacation despite the fact that Japan has been fully opened earlier Oct. As specified by their customer service rep Amy on June 28th. I was assured during the call that my refund would be processed in next few days and was told not to worry about my money; however, it has taken more than four months with continued radio silence on their part despite consistent attempts to contact them regarding the refund.

So far we have had great experiences booking off Travelzoo, this was an exception. Saw a very low price for 7 day trip to Jordan offered by Jetline Vacations. After calling we had a slight upsell in flights but were ready to book. Terms were 2/3 down and 1/3 due in 7 months. Jetline tried to charge the entire amount to my credit card. Fortunately, the credit card flagged it as fraud and we were able to get out with no financial damage. Run away from the company, they are dishonest.

This company has zero integrity and rips off its customers. I made a booking and 3 weeks before travel they advised me the hotel would not be open and therefore I had no accommodation. After many days of back and forth, they then offered me compensation for the hassle and issues and advised me to send in my invoice once I'd picked and stayed at a new hotel. When I submitted my invoice after my stay they are now refusing to honour the agreed upon amount even though it is clearly written in an email and recorded on the call. They have the worst customer service and dishonest employees. Do not give this fraudulent company your money. They have zero integrity.

I was a loyal Travelzoo fan for 15 years. Booked my honeymoon hotels in 2006 from Travelzoo and got hooked since! Travelzoo is an advertiser for UTOVacations, and every week there is one Top 20 deal that they recommend. So I booked a family vacation on June 21. I contacted UTOVacations within one week of booking to reschedule because my mother got diagnosed with late-stage cancer. However, they told me no dates are available, even though they were advertising new tour dates at the same time with Travelzoo! (See attached screenshots). I was told by them to contact my credit card company if I’m not happy with the travel date. That’s why I opened a dispute. However, UTOVacations then said, "We would have given you other dates but because you filed a dispute, we don’t want to do anything with you, and you lose your security deposit." It was frustrating to hear this after 2.5 months of diligent follow up.

I am so angry with Travelzoo. They sell their own holiday directly which I have so far had a 5* experience with. The last holiday I booked with them was from a 3rd party, but as it was on their website I naively presumed it would be a reputable company. I booked the holiday, I was told no less than 15 times on the phone when booking the holiday that it was ATOL protected, received an email a few weeks before the holiday saying my flight had been cancelled. I got this email from the airline not the travel agent, only because I registered with the airline on their website and added the booking, if I hadn't done that I would've got to the airport and been told then the flight was cancelled, Jetline didn't even bother to let me know.

Bait and switch by Jetline Vacations through TravelZoo. We attempted to book a advertised trip on TravelZoo for a trip to Greece. The website advertised by TravelZoo was with a company called Jetline Vacations. The trip was advertised at $899. Sounds like a deal. Wrong! After an add on it went to $1299. The agent at Jetline Arthur was polite but soon became shady. After he and us agreed to the add on and the cost of $1299, Arthur advised that he would need a minute to confirm the flights. He came back and said the flights were long with long layovers to which we said that we could manage. He then said he was going to see if he could find better flights and would call us back, after a few minutes he called back, and said he found better flights but that it would cost $1799. We declined and said we would be fine with the $1299.

I've had great luck booking trips with offers I've found through Travelzoo. I've read some of the bad reviews, but it seems as though people expect things that this company doesn't do. As far as I can tell, they're an information clearinghouse; they exist to gather information about *other companies* that offer travel deals. It's not a travel agency itself. I've found great deals they've turned me onto, and the experience I had once I followed the link was the responsibility of the company offering the tour or travel deal. So far, they've been good - but if I have a bad experience, I won't be blaming it on Travelzoo. It's just like having a bad airbnb experience and blaming AirBNB. I might feel obligated to report a bad experience, host, or company - but I don't blame the company that doesn't have control over it.

Unclear travel time disclaimer (dates and times supplied 10 months after booking) is an omission that mislead us into buying an advertised PERU IN 9 DAYS trip advertising 8 nights AND 7 days in Peru, the 9th day allocated for travel to/from Peru. Exoticca’s actions to choose a flight to Peru that arrives at 23:30 EST and an early a.m. flight from Peru, erase 2 of our days in country and will have an extremely detrimental effect on our trip, purchased via Travelzoo advertising.

Like many others, I do not know why you continue to include Jetline Holidays in your Top 20 Deals. We had a nightmare experience with this agency and are now trying to obtain reimbursement for a rental car we had to hire after Jetline canceled our reservation. We arrived in Rome, exhausted, to find that the rental car reservation that was part of our package had been canceled. Many phone calls to Jetline with various explanations: "We did not cancel reservation." "Oh yes, we did cancel reservation because you did not pay for the rental car." SAY WHAT? WE PAID FOR A PACKAGE DEAL AND HAD THE VOUCHER FOR THE RENTAL CAR.

We booked a trip with Travelzoo only to find out that we had really booked a trip with Jetline Vacations in the UK. We were supposed to go on a boat trip around the island on the 2nd day and were not given any notice that it was canceled until we got to the port. No refund was given, we were simply told it was canceled. Then I tested positive for Covid and couldn't fly home as planned. I called Roger/Jetline who we had been working with and was told that all of the arrangements were up to me to make, I was in a foreign country and didn't speak the language.

Booked a Travelzoo offer for a May trip to the island of Ischia in Italy. The travel company is Jetline. They have changed our flights three times already, extorted an additional $2,700 to book new flights, and rebooked our hotel from the one identified in the offer. We had added two nights in Sorrento and just learned that our hotel there is a 4-hour walk to Sorrento. A tour company that I booked privately for a tour of Pompeii won’t even pick us up at our hotel because it is too far away. Why would Travelzoo front a company that extorts, lies, evades, bait-and-switches and steals?

I received the top 20 email from Travelzoo like anyone else. I see an advertised vacation on Travelzoo’s website for $499 to Porto, Portugal through Jetline Vacations. I call, set up a date for my honeymoon, pay, and receive my receipt and information in my email. I sent an email inquiring about rescheduling fees. 8 days before leaving, on my wedding day, I get a call from Jerry. He said my flight was moved by 24 hours (no paper trail). With the new dates, I couldn’t go, so I asked for a refund. After much bickering, I was only offered a credit. After getting back from my wedding and having time to look through the terms and conditions, clause #7 states that I am in the right for a refund.

I purchased an Afternoon Tea Voucher for 2 people prior to first lockdown so was unable to use it, the voucher was extended to Sept 2021 but due to pandemic lasting 2 years and the fact that we live 100 miles away from venue (we were going to use it when holidaying there), work commitments, etc., we have been unable to use it. Today I went to book into the venue as we are returning to the area only to find voucher has expired. I rang Travelzoo about this. The person I spoke to was unsympathetic and unhelpful and said, "Well the venue has been open." I have paid in good faith and asked if it could be renewed but he wasn't interested, and tried to say the fault lay with me for not using it!!!!

Was unable to make the trip and had to cancel a few days before the trip due to illness during a pandemic. Since it was less than 7 days, we were charged a penalty fee which was the price we paid. So $685 is what we paid + $685 penalty. Plus we were told we couldn't use it at a later date. So $1300+ down the drain on top of the airfare. Never heard of such a practice and no one is willing to budge on their policy. Buyer beware if you use Travelzoo.

I got a voucher to the Maldives in Sept, 2020 during Covid but it's fully refundable. Finally able to travel there without restrictions and went to book and they only have 2 months available Aug/Sept and it expires Oct, 2022 for vouchers. It’s only 2 months into the year and they have already hit their limit for vouchers. They limit the amount people can use them apparently. They’ll refund if they can’t fit the dates- So basically they got a free loan for 2 years! Support just says- sorry for the misunderstanding. They do NOT tell you that there is a limit to how many vouchers these places will book ahead of time!! Total false advertising so don’t buy one of these unless you can try and book it immediately!

I love getting the Travelzoo emails and fantasizing about the holidays! I have to tell you, it's turned into a giant Nightmare! Travelzoo should not do business with or promote this company in my opinion. We have had by far the worst experience with Jetline Holidays. Jetline has today requested a refund for our flights from French Bee airline and are trying to charge us additional retail market value for the new flights we would like. We are already $3000+ into this vacation "package" (aka SCAM) and they are wanting to charge us an additional $1900+ to change our dates. I will never do a "bargain" trip again. The customer service is terrible. You have to deal with only your own travel agent. Ours name is Robyn; who has a thick accent and communicates only by phone. I honestly don't even want to go on this trip anymore. Jetline Holidays has turned this into a nightmare! DO NOT BOOK A VACATION WITH JETLINE HOLIDAYS!

I never do this, but I felt like I really needed to warn others about this scam. I booked through TravelZoo on Jetline Vacations, and the trip had to be cancelled due to Covid. Since then, they have refused to refund the money, call me back when they promised, or accommodate a rescheduling in any timely manner. I called them multiple times a week for several months, and still, nothing ever changed. I am going to try to file a claim in court to get my money back, but whether I get it or not, I just want others to know never to trust them. They make TravelZoo look terrible, and I'm honestly shocked that they would continue to use them as a vendor.

I purchased a Brewdog Beer & Cheese voucher just prior to the first lockdown. It was extended till November 2021 by Brewdog & Travelzoo claimed it was 'Fully Refundable'. I was not able to use it until after the second lockdown so when I contacted the pub, I was told on two occasions that it was too busy & I should try again when it was less busy. Because of other commitments, a couple of isolations, Christmas etc... I could not use it but I thought it would be safe because of the 'Fully Refundable' claim.

We booked a trip offered by Travelzoo through Jetline Holidays for a seven-day trip to Paris and London for September 2021. After we paid $3950.00 for three people for this trip, Jetline Holidays told us the airline cancelled our flight due to covid-19, but that we shouldn't worried because, even though they don't refund the money, we had until December 31, 2021, to book another trip to be taken during 2022. When I called in the beginning of December to book our new trip, they wanted $3,000.00 more, arguing that the airplane fare had increased. After I told them that they were delusional if they thought I was going to pay a total of $7,000.00 for the trip, they started emailing me "offers". They went from asking an additional amount of $3,000.00, to $2000.00, then $1,850.00, $1,000.00. I said no.

We trusted Travelzoo to research their recommended vacations. A beautiful trip to Bali with 100% refund if you can’t go due to Covid restrictions. *** Jetline Vacations & Travelzoo will say anything to get your money. *** Bali is requiring a 14 day quarantine in their quarantine hotel. I’m not flying all the way to Bali to stay locked up in a government hotel only to fly home 10 days later for gobs of money. Jetline says they will not refund my money. They require I reschedule and I have to pay more to do that because the prices have gone up since we booked. We just want our money back.

Booked a trip to Russia through Travelzoo with one of their partners Exoticca. It was one of their top 20 deals of the week. Long story short, we were in Poland (from the US) about to travel to Russia on an Exoticca fully paid trip. Exoticca notified us less than 24 hours before leaving that the trip was cancelled. Refunded approximately 1/3 of what we paid. Spoke to Travelzoo and they were absolutely no help in recovering the rest and continue to highlight Exoticca on their website. Exoticca has done this or similar to many people and yet Travelzoo continues to highlight them. Very disappointing, I thought Travelzoo cared more about their brand.

We've used TravelZoo for 5 vacations so far (Maldives 2x, Thailand, St Vincent, Aruba) and have been VERY pleased. But keep in mind, ALL of these were vacations where we paid TravelZoo DIRECTLY and were with REPUTABLE, WELL-KNOWN hotels or companies (like Affordable World Tours or CheapCarribean). I don't know why TravelZoo continues to allow scammers like JetLine and Exoticca to offer deals when TravelZoo KNOWS they are not reputable. If your booking is not directly with TravelZoo (where they collect the $$ from you) then be sure to Google the travel agent/company FIRST.

Beware: Travelzoo doesn't warn customers of risk of loss and won't offer a refund when its travel partner absconds with your advance payment. Travelzoo promoted a Thailand trip in one of its "Top 20" emails sent to subscribers in December 2019. The Travelzoo "deal expert" for the trip promoted it as one of the best deals they've seen, and the email included a link to the Travelzoo webpage, which had another link to the actual travel provider, Phoenix Holidays. Trusting Travelzoo's recommendation, I booked the trip for Feb 25, 2020 and paid $2,813.

In Mar 2021, I booked an Iceland trip package for Nov 2021 that was supposedly fully refundable which was why I chose it to begin with. However, I was incredibly displeased on how shady Jetline Holidays was and why TravelZoo chose to false advertise as such. 1. Upon booking, the agent never mentioned any refund policy other than what was stated on TravelZoo. It was only after I paid, that I was send a PDF which included terms and conditions that stated should anything go wrong that's uncontrollable, a full refund will be provided. 2. This refund policy was untrue as I tried to cancel the trip a few months ago due to Iceland's ever-changing COVID-19 rules. They want unvaccinated travelers to quarantine for 5 days which made no sense as my trip was only 7 days so it meant I would have to be in a hotel the entire time and I'd miss the tour I paid for in the package.

I booked a Travelzoo hotel deal for two nights Bed and Breakfast for Christmas Eve and Christmas Day. Three days later the hotel rang me and said they were cancelling the room as Travelzoo should not have offered the deal at Christmas or New Year. They blamed Travelzoo, but I now have to search for alternative accommodation through no fault of my own. Is a Hotel allowed to do this?

Buyer Beware!!! I purchased a "Fully Refundable" deal from Travelzoo during the pandemic. Guess what's? It's NOT "Fully Refundable" at all. FALSE ADVERTISING!!! I am not a happy consumer. They are misleading people.

We saw a deal on Travelzoo and got directed to Jetlinevacations.com. The travel package to Costa Rica included airfare, hotels and a car. The car rental company is a fishy local 3rd party provider called Mex Rent a car. When we got there, they said they canceled our reservation and referred us to Jetline Vacations for a refund. Jetline Vacations pretends working something out for us but does not respond anymore. They also said the local car rental company Mex Rent a car needs to confirm the refund. We talked to locals in Costa Rica and heard that this company only has 40 cars, rents them to more people than cars available, constantly cancels on customers and never refunds the price.

Beware of these terrible practices. 3 hour drive to tour. 3 hours back. Cruddy service. It’s way more than 499. Don’t do it. Don’t use travel by Jen. No breakfast. Car insurance. Covid test 150 per person. Hotel are poor quality.

Very poor experience with JetLine Vacations referred via Travel Zoo. Representative Sydney was very determined to not let us cancel our inquiry. Then hung up on us. He was telling us that we could not cancel when it was just an inquiry on a trip that was so low it was hard to believe. Indeed don’t believe!

We've used Travel Zoo in the past, so we AGAIN went with a trip they advertised. JETLINE HOLIDAYS AKA JETLINE VACATIONS took our $1600 deposit - with 'Benjamin's' promise that, if the trip was canceled because of Covid, our full refund would immediately be processed. After multiple calls to Benjamin - who was readily accessible when trying to extract our $1600 - but now, he fails to respond. After 5 contacts, my husband finally got him on the phone. Benjamin promised to send our refund. NO REFUND. And the wannabe Customer Service manager at Jetline is JUST as useless because after I spoke with HIM, he also promised the refund AND he said that 'as soon we hung-up, he'd send an email documenting what would be done.' NO EMAIL. NO CALL for 3 weeks.

Sent questions that I need answered to their email address they list for support. It bounced back... How can a legit organization be trustworthy if no way of contacting. Glad I had questions before considering a trip via Travelzoo.

I used to like them but they’re not the company they once were. I purchased a trip through them, with a company called Jetline Holidays. Jetline Holidays turns out to be scammers (**), and Travelzoo has been informed of this. Not only are they refusing to help me get my money back, they continue to work with Jetline. If you buy through Travelzoo, you will get no support. Please shop elsewhere.

I purchased a hotel package in December 2020 for my wife and I to go to Jamaica in June 2021. The travel voucher states that it's 100% refundable. I recently found out that I would have to cancel the trip due to family issues. I called Travelzoo and they tell me to call the resort and cancel and then call them back with cancellation number from resort. I called the resort Sandy Haven and spoke with Rowen. I explained everything to him and he told me that Travelzoo was wrong, that they needed to contact the resort and cancel my reservation and then the resort would cancel them.

While Travelzoo was once my go-to travel company, the pandemic seems to have made them resort to dishonesty. These trips are not refundable and no one can ever reach the travel companies. Might as well flush your money down the toilet.

I just bought a voucher for $999 and tried to use it at the hotel. Interestingly if I booked the hotel directly, it would have saved about 30% of that price. Another disturbing fact is that the hotel was having a major construction right next to it and the sold by Travelzoo "suite" was in fact a small, regular hotel room. Very bad experience. Travelzoo never wanted to respond to my complaint. They obviously do not care.

We booked our vacation package in early December to Spain. We paid over $2300. After the whole pandemic hits, I practically waited for someone to contact me since I understand it could be delayed due to all cancelation trips. Finally few emails inquiry from me on what I should do, someone contacted me after our travel date. Given us an option of canceling our trip and option one would be travel voucher ($1400), or final refund ($1000).

We booked a $5000 trip to Greece through TravelZoo and their "partner" Jetline Holidays based in London. In early March, we called Jetline with concern over COVID-19 and we were told that we had nothing to worry about, if the airlines or hotel cancel, we'd be offered a refund. A few days later, the airlines and hotel cancelled. We called Jetline again and we were told they'd call us back. A few days later we get an email saying Jetline office closed down including their phones. We never received a call back from Jetline. We called Travelzoo at least a half dozen times. Although polite, they said they'd try to reach Jetline on our behalf. Of course, they never did. Time to find some lawyers.

Booked a trip using the Travelzoo site for the price of 1355.00. Not even 8 hours later the exact same trip dropped in price to 1195.00. A difference of 160.00. Called the customer service immediately and showed them the proof of the difference in price and was told they would not honor the lower price. That the Hilton hotel I booked lowered the price but they would not credit me the 160.00. I asked to speak to a supervisor or management and was told that a note would be left for them to contact me the next day. No response so I submitted an email for my request on a Saturday.

I booked a nights stay for 2 at Dean Valley Manor Hotel through Travelzoo. However my stay was cancelled by the hotel but they kept my money! I have tried everything to get my money back but I have been well and truly ripped off! Do not be conned as I have!!!

Travelzoo is a broker that takes no interest in the quality of products or services you buy. If you, like me, are a victim of FRAUD by a vendor they have on their website, you are basically screwed. BUYER BEWARE. YOU HAVE BEEN WARNED.

We were directed to Travelzoo from Azores Vacation in order to rent a car. Travelzoo in turn sent us on to a company called Rentalcars.Com‎, who entered us into a contract with Goldcar to rent a car in Madeira for a week. We also purchased the extra insurance package from Travelzoo but they just bounced us to a company called Rentalcover.com who we purchased the policy. You don't know about all these links when you rent from Travelzoo. You just agreed to extra insurance and you assume you just bought it, along with the car, from Travelzoo.

On March 26, 2019, due to the confusing stacking and inconspicuous print for ticketing options to Knott’s Berry Farm, we accidentally purchased 4 tickets valid only through March 28, 2019, instead of using the selection just below for tickets for March 29, 2019 and thereafter. Why they would list tickets that expire in two days and not put such disclosure in bold print, or in red font, is puzzling. Immediately, we recognized the mistake and called the customer service department and were quite rudely and abruptly advised that the applicable “terms and conditions” say no refunds so there was nothing TravelZoo can do.

We have a vacation planned to start in one week. Booked it through Travelzoo. Just received an email from Solage that they are under construction and that the spa area - hot pools - will not be available. Evidently, it is an annual closed for repair that is a secret until the week before you arrive. The warm pools are the primary reason that we go to Solage. No refund. We are retired and this is a significant expense for us. I'm heartsick.

I have traveled a lot with budget travel agencies from Travelzoo. Fleetway is the worst. Italy was great but Fleetway was not. Not a customer oriented company. They sold me a package from Newark to Rome and back. I made my own connections to get to Newark. Contacted me three weeks before the trip and told me the return trip had changed and was now a day later. Wanted me to stay a day longer AT MY OWN EXPENSE. I insisted they find me a flight that same day to avoid paying for rescheduling my connection. After I insisted, they did but it came into JFK instead of Newark and I had to pay $35 for a shuttle to get to Newark. PLUS an additional $35 to check my bag because the flight home was with two airlines and I had to retrieve my luggage in Amsterdam and go out of security, check in again at another airline and pay again for checked bags.

If you want a great deal and great service, use Travelzoo and use Fleetway Travel Service in the UK. We had an awesome time in Iceland. Our Travelzoo pricing was superb, can't beat the price. Fleetway Travel meet more than the expectation. Will use them again for sure.

Our "guide" on the Travelzoo tour in Montenegro to National parks: Lovcen and Skadar Lake was HORRIBLE. He did not introduce himself, gave NO info during the tour on any sites, got lost twice, used his cell phone while driving, at each stop we had to ask him how long we were to be at this stop. We never even saw Skadar lake. (We did see the river.)

Misrepresented Parking - Not such a great deal after all. An additional $50 a NIGHT for parking. It's NOT specified by Travelzoo prior to arrival!! Stated Valet Parking additional! The additional cost, added to sta, was almost 3/4 the cost of the hotel!!

Don't waste your time trying to find and actually book travel deals through this company. For over a decade I've received and read the multiple offers sent to my email every week by Travelzoo. I have found travel deals and packages that looked enticing. In the past, we purchased event tickets, packages, and even booked a cruise using Travelzoo. The last two offers I tried to book ended up being bogus. My most recent bad experience happened this week. Travelzoo's "Top 20 List" included a 5 night package to Paris from several US cities. The package included r/t air and hotel for $599 per person. I followed the booking directions provided by Travelzoo, which connected me with the vendor, Fleetway Travel. I went through all the steps, answering all the questions, selecting the available dates, airports, upgrades, and options. I completed the required documentation and registration.

The Travelzoo listed a small group 7 day safari to Kenya. When I tried to book, the site sent me to the Essential Safari trip and speaking with a tour operator he and later 2 said the $1599. Price was for a 30-40 person group. In fact there was nothing in Travelzoo in its first listing that said it was a normal sized group tour. In looking at the Gate 1 site I saw a small group trip listed for about $3900 including flights. So what is going on? Bait and switch. Call to Travelzoo failed to have an explanation, only that they would "look into it." Travelzoo and Gate One Travel should both be criticized for allowing this misinformation to continue when it is a bait and switch listing in this week's Top 20 tour listings by Travelzoo.

All the reviews that are posted are about how easy the site is to find out information on trips and deals. There is only one actual review on a trip that was booked through this site. Can anyone other than the couple that gave the ONLY review about a trip that was booked through this site. Seems to be something that is not living up to the standards of giving the consumer what they are actually advertising and they do not refund or return call.

We (myself and Owen **) booked a hotel in the UK city of Bath over a busy Easter weekend using TravelZoo. When we arrived the hotel did not have our reservation, fee or any rooms available. The owner said he didn't list with Travelzoo and tried repeatedly to call them and clear the matter up. Each tone they said that would call back, but they did not. We have not had any further communication from them or a refund. In the end the hotel owner gave us his manager's room free of charge. Do not use this company. They do not accept responsibility for their mistakes.

I made an account in Travelzoo and it was very easy and simple process. Easy to search and find what you are looking for. Whether it is a flight, a rental car, or a hotel. Many options to choose from with a lot of images and information. But there are too many popups or pages that open when you click on a search. Can be frustrating when you are doing searches and they send you to all these pages.

Travelzoo is a nice website to use, easy to search and fun. It doesn't take a lot of time to find the hotel you are looking for. I use this website last depending on what I am looking for and where I am looking to travel. There are other sites out there as well. I came across Travelzoo when searching for hotels. I like the design and style and the layout of the website. It's very reliable and quick and efficient to use. I always get good results and happy with the outcome.

Travelzoo was very easy to use. I went to the website. Got to know the website. Browsed around for a bit. I really liked how it looked. I looked for a hotel room. I looked at some pictures they had on there. I read some reviews and information about the hotel. Then I booked my hotel room. I was very impressed how easy the process was to go through. I would highly recommend my friends and family to give it a try or anyone for that matter.

I like the deals they show on the home page. It's easy to search for different vacations based on what area you would like to travel. It shows when airfare is included on certain deals as well. They have categories like family friendly, romantic, beach, etc. These make planning your next trip quite simple. The site is great. It has a lot to offer and everything is really easy to use. I searched for a hotel in the area I would be staying. I created an account and answered all of the questions they asked as far as occupancy and the days that we would be there. I looked at amenities and check in/out information and then went through the check out process. But I didn't see a section for last minute deals or getaways and I think that might be a cool feature to have. I know that there are other sites that do it.

The site Travelzoo was navigation-friendly and has absolutely quick and very good service. It has a very nice looking website and decent prices. I have tried other sites before but for some odd reason, I find myself going back over to Travelzoo.com. In the process of making an account with Travelzoo, the whole process was easy and pleasant. If I had to do it again, Travelzoo would be the first place I would arrange everything.

I liked Travelzoo because of its easy searchable features and previous patrons reviews. It helped me find what I was looking for and make an informed decision. I did make an account years ago. When I am booking multiple things I will access it. If I am only booking one thing, something small, I sometimes check out as guest. I appreciate the map view, it helps while planning. I do like that this site combines travel with deals, so I know what I can do when I get to a location. With a discount. Awesome! However, I am not a fan of the current layout. The giant pictures make it seem like I have to scroll forever to find/read everything.

I like that the website is grouped by types of excursions and that there are packaged deals, both new and ongoing. Even more convenient is being able to book not only flight and hotels, but also tours. Also, maybe add a guarantee that if deals subsequently post at a lower rate, then the difference between amount paid will be refunded, and perhaps include facts/figures that prove the "deals" really have the lowest rate. Booking was also relatively easy and an account was made as that seems to be the norm these days. Customer service contact number was provided too... although not yet needed, thankfully.

I like how easy it is to use Travelzoo.com. The website is simple, and the search bar is really helpful because I can easily narrow down what I'm looking for. Everything is in one spot to navigate. I also created an account to make it an easier process and found that it was simple to find what I needed for my travel and to make a purchase. I would recommend it to anyone.

I like using this website. It was very easy to make an account and find what I needed and make a purchase. They have also very attractive offers at the front page. The website is very easy to use, have many searches to narrow and find faster the right trip and is visually appealing. There are many attractive pictures of destinations.

I used Travelzoo.com once to book a flight. I didn't make an account with them but I was able to book and purchase with no problem. It was the only website I used for travel information. It was simple to use and I had a good experience with them. I was able to find what I was looking for and the website was easy to follow. They were very helpful.

I signed up and created an account to easily save my selections for future reference. It was very easy to create an account and get logged in. There are several companies and links to different pricing and locations. You can easily see the pricing up front and what hotel or travel company is offering the booking. You also can get many pictures of inside the properties. You can easily compare different amenities and options to make the right decision.

They are a great website. They have many features such as many flights to chose from and they have many cheap flights from different price ranges. They also have many websites where you can compare prices and travel packages. I did make an account for Travelzoo. It was very easy to get what I needed to purchase at a reasonable price. I had a wonderful time at the site. The only thing I don't like is probably the website itself. It is a little cluttered but that is about it.

The website is good. It is well put. Also, it is easy to nav over to what you want. Easy to book as well. It is very simple to get around on the website. There is not anything hard to do on this website. The design was put up and was think well. The heading is eye-catching. I made an account and I love it. I book all the time with this website for my hotel and traveling. The only thing is it's not mainstream at all but besides that it is great.

Many options to choose from regarding various ways to travel and great prices too. But I wish that the website was more accessible. It was difficult to navigate throughout the site due to many tabs. There are no added fees, though, which is nice and all prices are given to you upfront.

The website is well designed and it is rather straightforward on how to navigate and to select the desired items offered for purchase. It was very easy to book. I had an account that I created before so I did not need to create a new account. I just logged in using my existing sign on information. The Travelzoo website offers lots of available choices and prices too. The site is functional and no bugs or issues were encountered. However, the website at times can offer way too many options and choices that can be very overwhelming and at times can be a little hard on the eyes and in my case caused watering of the eyes where I needed to administer eye drops to both of my eyes. But they deliver as promised.

This website was relatively simple if you are familiar with travel sites. I like having one place to search for travel deals (especially when it includes air and hotel). I like it to be easy to navigate and for it to find multiple options for me to choose from. I would like to put multiple scenarios in for searching, though, so that I can base my travel on the best deal all at once. It's easier if I can compare options (dates or location) without having to start a new search. As I am becoming more familiar with VRBO's I'd like my travel search to also include VRBO's as an option. Also, I do not make an account if I don't absolutely have to. I hate having my email bogged down by creating yet another account. I would do an SSO option to my Google if it was available.

A useful tool for later. I navigated the site for a moment to see what features it offered. I then narrowed that search down to a hotel search. The website is nicely laid out and easy to navigate and flows nicely. I did not make an account, but I like the different categories for all of the different kind of trips. You have choices from a quick weekend or holiday getaway or the ultimate vacation. But there is actually one feature that I think would be great. It needs a road trip "scenic route" category. It would be cool if you could put in your location and how long you want your road trip and if you want to take the scenic route or not and have accurate routes available.

I enjoy getting the Discounted rates on my travel accommodations such as hotels, flights and rental cars. I also enjoy searching the site for the last minute hot deals also. It's nice for people like myself on a budget. I also enjoy reading reviews from other people on there. However, they continue to send out way too many emails after joining and sometimes prices are hard to nail down. But besides that, it is alright. More people should try sites like this one to save on traveling.

I used the site for booking a trip and I was able to compare prices, look at dates and adjust my travel to the price & time that best suits me. I like the freedom this site offers me. This site also has a very large selection of different companies to compare. It is easy to use, follow and well organized too. Plus, it's a lot of money savings. I love this site. I will never use anything but this site. I have nothing but good to speak of it.

Travelzoo do not fill their website with dubious deals which are not really genuine but focuses on those that offer the purchaser a much better product with unbelievable discounts. Our deal included a three course evening meal which was exceptional and far exceeded our expectations. In all it was a lovely stay and excellent value for money. We would like to thank Travelzoo for their customer focus in choosing their deals, and the staff at The Maritime hotel for all their hard work in providing a marvelous stay. The place and surroundings were fantastic, the staff absolutely wonderful, everything about it was really good. Would not hesitate to recommend it.

I like that on this site you can get multiple offers in one search. Search is set up easy to use by just putting in your destination and date. Very user friendly. There are way too many popups on this page, though. Offers will pop up in another screen instead of all offers showing up on one page with multiple offers. Wish it would transfer to the lowest price after I click on my choice.