Radisson Hotels Reviews

Nikki makes room keys for female's rooms and gave them to a man who was not registered there at the Lenexa KS location. Police were notified as well as management. They did nothing about it!! Patrick Pacious CEO.

Tv not operable. Odiferous uncleanliness and smell. NO amenities. Do not recommend for stay. Dangerous in safety concerns. They baited and switched their pricing. The grounds were unkept. No vending or place to get ice, beverage or any assistance. WIFI service was nonexistent

We stayed at the Radisson in Salt Lake airport location. Our stay was horrible from the first day my husband checked in. Unfortunately we traveled separately or I would have immediately checked out upon arrival. Someone had spilled something in the lobby and it took the staff a complete 24 hours to clean it up. Secondly by the time I was able to go to my room it was unacceptable. The sheets weren't clean, our bath towels were satisfactory. They had stains on them. It was past midnight. I had to sleep in my clothes until morning, I called front desk. Told them exactly what was wrong, they assured me that housekeeping would take care of it.

My complaint is about how the Radisson Blu Hotel in Marrakesh, Morocco handled my experience with theft from my hotel room. I had a Kindle e-reader that I was unable to connect to the hotel's Internet. I therefore never took it out of my room. When I was packing to leave the hotel, I noticed that it was missing. I unpacked, repacked, and my husband and I checked everywhere. The Kindle was gone. I reported it to the manager, and he told me of all the safeguards they have to prevent thefts, including screening employees when they leave. I realized that the method was not foolproof, as an employee could easily give a stolen item to a friend who is not an employee, and would not be screened upon leaving the hotel. The manager voluntarily promised to fully investigate the incident and to send me the resulting report. He never sent any report, even after I tried contacting him several times.

Front desk Clerk Phillip was amazing, understanding, helpful and quick to respond after sister booking company messed up our reservation. Room was nice and clean and food was amazing. Would highly recommend! Awesome city view!

Corporate promised a free night due to my HORRIBLE experience in one of their hotels ONLY to now break that promise Even though I have proof in an email that they were going to enroll me in the rewards program for free with 20,000 points and now they won’t give it to me.

Radisson Hotel, Grand Island - Niagara, NY - Nice lobby and hotel was clean, but website pictures are deceptive. Front desk phones do not work, ever. Tried calling to edit arrangements prior to arrival - no answer. No gym, no restaurant, no food, no room service, no WIFI. Balcony window filthy. Termite infestation on balcony and glass door. Grounds unkept. Hotel needs overhaul - outdated. Has potential, but needs work. I will never return. Very disappointed.

Truly a great experience and getaway. Smiles and good people. The pool is enjoyable. Room is spacious and clean. Within distance to Applebee's and more. Not far from Raymond James Stadium. Love being here.

Recently stayed at a Radisson hotel that was absolutely filthy, with stains on carpeting, blood on towels and sheets, broken faucet/drain, orange tap water, green slime in pool, bedbugs, dead insects in windowsills, and inedible breakfast foods. When I brought the condition of my room to the attention of staff there, they did not act surprised that my room was dirty (or that someone else's clothes were in my bed, which had no blankets, by the way) and said they couldn't help. I ended up leaving the next day and was overcharged for my stay--something the hotel repeatedly refuses to refund.