People to People International Student Travel Programs

I would not recommend ever using this company. In looking for a company to travel through I had thought that this would be a very reputable company to go through. I was wrong. The company People to People was very unprofessional, uncompassionate, and a very big lack of communication. I signed up my son for the capitals trip to England, Paris, and Rome in 2020 and due to Covid it was cancelled. I called his delegate. She said that she had transferred to another trip and was no longer doing it. No one notified me of this, I thought that everything had been taken care of however that was not the case. We had been dropped without knowing it, no one ever contacted us.

I am completely pissed and outraged. Their company is so unprofessional and the lack of communication is horrible. I do not recommend spending your money with them at all. I personally have been on a trip with them myself and when I did go in 2018 my experience was horrible! The staff was racist and the kids were out of control. I planned to go again to give them another shot for a trip next year but I canceled. I applied for a refund 6 MONTHS AGO. NO ONE reached out. I had to reach out to them about the money that THEY owe ME! I am now out of $1,000 until further notice. I DO NOT I REPEAT DO NOT RECOMMEND THEM AT ALL. KEEP YOUR MONEY!!!!

Our booked trip was cancelled 2020, it was transferred to 2021 with us paying $350 transfer fee. When it cancelled again in 2021, we were offered 75% money back. After 6 months, we are still waiting for the money. They asked us to deal with their vendor who handled the credit card transactions to get the money back. When that failed, they then asked us to dispute with our own credit card company. When we disputed, the dispute was declined as they told the credit card company there were no errors. I am losing hope we will ever get the money back.

Breach of Contract by People to People International toward Student ambassadors who signed up for travel in 2020. I purchased one International Student Travel Programs for my daughter to go to Japan in the summer of 2020 for $7,658. The trip was cancelled due to Covid. They would not give a full refund, but kept 25% that could be used for a trip in 2021. SO we rescheduled for summer of 2021. They cancelled the trip again in March 2021 due to Covid. After two years of dealing with this company I want 100% of my money back. It has been three months since the trip was cancelled and 5 months since we paid in full and still no refund. They are blaming their credit card processing company and will let me know when it is resolved. However, there is not end in sight and at this point I am not sure if I will get my money back at all.

Breach of Contract by People to People International toward Student ambassadors who signed up for travel in 2020. I purchased two International Student Travel Programs for my daughters to go to Italy, Greece and France in the summer of 2020 for $14,330. The trip was cancelled due to Covid. It was rescheduled for summer of 2021. At 99 days out from the trip, the trip is now cancelled due to Covid. They are offering 100% refund for those that booked in 2021 for travel in 2021, but for those of us that booked in 2020 we only get 75% refund and a travel voucher for the 25% remaining. After two years of dealing with this company I want 100% of my money back.

My daughter went on the Mediterranean Dreams trip this past summer. She selected that because of the window of time that the trip was on. In general, she had a very good experience. My daughter would say that it was the people that she met on the trip that made the experience. The program exceeded my expectations too.

I was studying French in school and our teacher would talk about the culture and the food, and that made me interested in France. And then France was one of the countries that the Europe trip with People to People had. I really liked meeting all the kids from different places and then saying how different each country was and what each country had differently. I really liked the program.

My son did the Discover Costa Rica trip. He got a recommendation from a teacher years ago and we never had the money to do it. So, it was like, "Okay, we can make this happen if you wanna go," and so he went. His favorite thing on that trip was the rappelling to the waterfall. I would have liked a little bit more of the giving back to the communities part personally. He liked working with the children and the stuff that they did. Overall, People for People was well worth the time and the money for him to experience the other culture and to be able to give back to the community by working with the orphanage and the elementary school children.

I had other children that have previously been with People to People. Recently, my daughter did the Mediterranean Dreams. She enjoyed herself and made some good friends. She enjoyed her homestay family and seeing the sights, like the landmarks. She's going back again this summer.

Ferdinand, our 14 year old son, had a blast with People to People. He went to the stem research that went from Boston to Iceland and then London and France as well. They went to a lot of different countries and it was his first experience. We have an older daughter that's gone through the People to People program, too, and she went to Australia and Canada. This was the first time our son has actually gone through the program, so we were really excited for him to do that. They both have gone to places where my wife and I had not had a chance to go to. It's on our bucket list.