Hyatt Hotels

Super polite when they make their sales pitch! Run from them, they just want your money, not your long term business relationship. If you have issues on hand no one wants to help. Base on my experience they sell better that they advertise their memberships.

We booked for a 2 night stay at Hyatt place Jaipur from Agoda for 15th Feb 2023-17th Feb 2023. Our booking ID is **. The hotel has mentioned that they have a pool facility also but after taking the booking amount at the hotel itself they told us that it's been 3 months since the inaugural of this hotel and the pool is not operational. Still we chose to stay there and this was the worst decision we made.

The housekeeping in the worst. I had to check in three different rooms until they finally got it right. Then the next day none came to clean the room. About 5 people on the 7th floor had the same problem. When I did come in contact with someone for housekeeping he didn't speak English which isn't his fault. So finally around 7:00p.m someone from housekeeping came to bring fresh towels and trash bags which we had to do everything ourselves. I rate them a 000.

Changed money at Hyatt cambodia and got given fake 100 us note. Front manager just be get told I'm a lying. They have records that I changed money with them. Trying to say I got it in change. Love to know how big the note was to get a 100 in change..

This is an ongoing review.... I still waiting from my deposit money back in my account, 7 days already is over. I called today and the receptionist very sweet, very nice, responded that I should ask my bank to call them, but the bank is not going to do any call, bank doesn't do that because is not the bank responsibility to do so, it is Hyatt Place "Braintree" responsibility. The week before I was at Hyatt Place Medford, I had my money back the day after....and so the week that I was at Hyatt Place Hollywood Florida. Please put my money back so I will write about the good things at that hotel. Thanks.

HYATT bought the AMR collection including Unlimited Vacation Club (UVC) this year. These people are Fraud and scammers! My wife and I got fraudulently pushed into signing a contract with UVC while we were on a vacation in Cancun. They told us we can just sign up right now and think about it later and we can cancel anytime with no penalties as long as we didn't use their membership benefits.

We have 2 free night awards that will expire Dec 31 2021. My whole entire family got Covid -19 in November and August. It’s the new Omicron variant. We called to ask if they can extend the 2 free nights for a later date. They said no. I called numerous times. Marriott gladly extended no questions asked. This corporation has the worst customer service we experienced. Hyatt Credit Card will be dissolved and they lost my family from ever staying at one of their hotels.

I had the displeasure of an extended stay at this hotel for work purposes. The noise level from WITHIN MY ROOM was so loud that I had to pack up my computers and go to the local library because I couldn’t hear my clients during phone calls. It started at 8am each morning and continued until 10pm. I tried to change rooms to no avail. I do not recommend this hotel if you need to work.

We were group of twenty adults and six children. I'm listing problems faced by us.

Very clean and the employees are very curious always ready to help out. They often have discounts and you can earn points. They're located all over so you can find one in your travels. They have in house restaurants and bars so don’t have to go anywhere. They can accommodate office meetings. They're like a big family. .