Hyatt Hotels

Every level of this hotel chain is wonderfully done, from Atrium wonders to business and long term stay hotels. The World of Hyatt program is one of the best in the business, their best hotels cost less than that of Marriott and Hilton when redeeming points. Almost all the staff they hire is top notched and service oriented.

Staff very polite and courteous. Rooms and surroundings clean and comfortable. Pleasant staying there. We enjoyed a quiet stay and will have friends and family stay there when they come to visit us.

I love how clean they always are. When I stay I never have to worry if the housekeeper did a rushed clean. Always clean and on time with great customer service not your run off the mill, could care less employees. I've never regret a stay.

It was a great experience, very clean & many great updated rooms with a very happy and experience staff. Our room was very comfortable and had many accommodations with all the little extra lotion and shampoo which truly came in handy. I will definitely use this hotel chain again.

We take the train regularly into D.C. for a few days to see a museum or a concert at the Kennedy Center. We first chose the Grand Hyatt to stay at and I don't ever want to stay anywhere else. Their breakfast buffet is spectacular and it happened to be included with our room the first time, so we get it every time. The hotel restaurants are wonderful and you never have to leave if you don't want to.

One of my favorite places to stay on my infrequent travels. I can always depend upon clean, well-appointed rooms and luxury facilities. The price is moderate and the corporate rate is great. Never had a complaint with Hyatt.

available at the present time. 'To Go' breakfast was really exceptional, given all the restrictions. Attention to my comments at the Front Desk were noted (i.e., bathroom sink drain plugged.). Very pleasant personalities working the Property (Hyatt, Dublin, OH).

Excellent hotel. Great prices and staff is very friendly and helpful. Their restaurants are also first class with a variety of foods. I would recommend you stay there. I've used their hotels all over the nation and all are very good. Good points program too, you get a lot more than compared to other hotels, like Hilton Honors.

The staff knows the true meaning of customer service. We are always greeted with a smile and they try to accommodate our preferences for room choice. The rooms are very clean and spacious. The hotel is modern and warm and welcoming. The staff does their very best to handle any special request. We always feel welcome and appreciated.

Hyatt in Bethlehem, Pa. Hotel staff were friendly and helpful, hotel reception area was clean, room / bathroom were clean, bed was fresh and comfortable, breakfast was complementary and was good and the price was right so we were pretty pleased with our stay. We would stay there again and recommend this hotel to family and friends.

** REVIEW: HYATT JAMAICA RISE HALL ZILARA. My wife and I had the unmitigated misfortune of staying at the Hyatt Jamaica Zilara Rose Hall from March 28, 2019 to April 3, 2019. Upon returning home we were faced with the most horrendous experience that both of us have ever endured and continue to. Both of us contacted “scabies” at the hotel and suffered for over a year after our return. Today, we still have scabs and scars on our bodies. We provided The Hyatt Corporation with a detailed report of this nightmare, including medical reports, biopsy results, and photographs.

February 5, 2021 I stayed overnight at the Hyatt in Baton Rouge on Bluebonnet Dr. Saturday morning I woke up to a bedbug in my bed! I was refunded however the Manager has no sympathy or empathy and hung up in my face!! I have videos of the bed bug on the bed! I also now have bites all over my body with pictures of that as well! The hotel manager doesn’t want to pay for my home to be exterminated as if he’s the one paying for it! My 3 year old and 11 year old are having to sleep in our living room, I’ve been washing clothes since my return Saturday evening! Do not stay at this property if you want to keep your mental peace and home bug free!! Zero stars would be chosen for this property who wasn’t following COVID guidelines as well!

HYATT house White Plains 101 Corporate Park Drive, West Harrison, NY 10604. I had the worst stay at this hotel. Never book though Reservation Counter, their website advertised that spa, swimming pool, gym, and restaurant was available to guest. The water temperature went from cold to scalding hot and back and forth during a shower. It was difficult to bathe. AC/Heat unit has air draft and will pump in cold air lowering the room temperature before heating up. The people running up and down the stairs behind my suite also made it difficult to sleep. It could have been cleaner. I killed 8 bugs while I was there. One beadle, 7 crickets. At the front desk, I felt like it was fast food place and not a hospitality place. The job of the reception at the front desk, is to greet and receive guests. Their customer service needs to be improved.

The hotel was housing homeless people not mentioned on their website. We could hear them throughout the evening. When we left this morning a woman forced her way into the elevator with no mask on. I told her the elevator was already at capacity but she pushed her way in. My husband yelled at her to get off the elevator and she wouldn't move. She had no mask on and then my husband yelled at her to put a mask on. I complained to the hotel but they didn't seem to care. So basically I paid to stay at their hotel and be assaulted by a homeless person they are housing. In addition, they are not abiding by Covid 19 regulations by allowing overcapacity on the elevators not enforcing masks.

From the start of the arrival. It ruined our entire stay. When we arrived we were locked out of the building. We knocked and we knocked and we knocked and we called inside of the hotel over and over for at least 30 minutes. We even called corporate office and they tried to call inside of the building over and over. We could hear the phone ringing each time at the desk. We could see the desk from where we were standing outside and saw no one absolutely no one for at least 30 minutes.

We only stay at Hyatt hotels whenever possible. Before the pandemic we have never been disappointed with our room and staff is always courteous and knowledgeable. All of our stays during the pandemic the staff at Hyatts in the Phoenix/Scottsdale area have been exceptional. Highly recommend Hyatt to all our friends and family.

Hyatt has always been a favorite splurge. For special occasion getaways, it’s been on the top of our family list. We were married at the Kauai Hyatt. Their customer service is excellent, food service wonderful and ambiance is always that of a luxurious getaway. Staff is always so welcoming and the room amenities make it feel like it should... A wonderful getaway! Just napping in the room is peaceful...It’s sometimes hard to leave the room to explore. I highly recommend Hyatt hotels, in my 30 years of traveling and stays there throughout the world, they never disappoint.

The Hyatt in San Diego and Lake Tahoe are both excellent hotels. They were accommodating, courteous and helpful. The rooms were a little pricey, but I felt I got my money's worth. Very clean and nice amenities. The restaurants in both places had wonderful food. In Tahoe, we did a little gambling and made out quite well. Valet service was very good but got to be rather pricy as well. Parking arrangements for guests could use a little more thought for those of us who have to watch our pennies.

I enjoy their hospitality, ease of reservations, and complimentary breakfast. Comfy pillows and clean rooms. I feel safe and spoiled while staying here. They have options all over the US. I would stay here again.

Hotel staff is very friendly. They have great food. The rooms are great as well. They always leave me happy whenever I go. The bar is great. They always go above and beyond for their guest. When I need directions they does it. They always help with the elderly.

Hyatt House are my favorite hotels to stay in, especially the one in Addison, TX. This particular hotel is set up just like an apt! The hotel also has a free dinner and beer or wine in the evening and also have other activities on different days of the week. The cost is about the same as any other hotel of this star rating.

All the Hyatt locations that I have stayed in are consistent in quality service. I rarely have any problems and when I do they are resolved quickly and courteously. I have stayed at both Hyatt Place hotels and Hyatt Regency locations. The people working there are always professional and go above and beyond.

It was an awesome experience. Loved it!! Would definitely recommend this to all my friends and family. Would visit again whenever I get a chance. The customer support can be better. Also some kind of reward system can be established to motivate the customers to visit more often.

I’ve never experienced a more pleasurable hotel stay than at any Hyatt. The rooms are kept very clean, nicely decorated and cozy. The staff are always very accommodating. I would prefer over any other hotel chain.

I stayed at the Hyatt in independence, Ohio 3/21 and left 3/22.. I was charged 200.00 because the employees smelled smoke. I do not smoke. My boyfriend was with me. Who is a chainsmoker! He smoked 3 cigarettes before we went in and left the room to smoke. He always smells like smoke. He did not smoke in the room. This Hyatt location assumed we smoked and charged me 200.00. I am on leave from work due to the coronavirus and that was money for my other bills, and because they didn’t have that many customers, they decided to falsely accuse and charge me. I haven’t gotten any assistance with the corporate office! They basically stated it was up to that general manager to refund or decline refunding my money. I plan to move forward with any further action I can take at this point.

I have never had a more difficult time making a hotel reservation. I requested 1 room, 2 guests and they gave me 2 rooms, 1 guest. After 5 phone calls to try to correct this ~ Got placed on hold for over 10 min., got hung up on, was told it was my fault... and speaking to the GM of the hotel, it still was not right. Corporate phone numbers just transferred me back to the local hotel. They were quick to charge my credit card for the 2 rooms, but I still have not received my refund. I cancelled the whole reservation. If it is this difficult to make a reservation, then I do not want to do business with them! (Hyatt Place Cincinnati/Sharonville Convention Center) Think twice before doing business with HYATT.

To Israel the first Hyatt staff I encountered (front desk) thank you for the amazing view from our amazing room. Margarita buffet restaurant host from La Plaza you’re awesome. Thank you for making our first meal of the day pleasantly good with excellent food choices and delicious ceviche. Food here is top notch - different cheese, sliced meat, fresh fruits, etc... Managers Jorge ** from LaPlaza and Octavia manager of Beach Grill thank you, for your excellent hospitality. Dolores from La Plaza thank you for being kind and friendly.

The Hyatt hotel brand is being destroyed by franchise owners. The Hyatt House in Morristown NJ is a filthy mess. The rooms are not clean and this includes the kitchen areas. Baked on grease on the stove and range hood including the oven. I walked the grounds outside today and it is a trashy mess. Screens pulled out of room windows and thrown into the landscaping. The pool side furniture is broken. The Morristown NJ Hyatt downtown is a beat up property as well. The Hyatt Corporate properties are much better by a long shot and it is reflected in the added cost.

My husband wanted to see a Twins game for his birthday, and since we live an hour from the cities, I booked a room at the Hyatt Regency for 8/9. At check-in, the desk clerk said we already paid for the room via Expedia but needed to see the card we used "to make sure the numbers match". No mention of additional fees or deposits was made at that time.

MONTHS ago, I reserved two rooms for the 4th of July holiday for a very good client and his family. At the time the reservations were made, the desk clerk assured me (after checking with the manager) that they would ensure that the two rooms I selected would be reserved for me. I should mention that a staff member took the time to show me several rooms right before I reserved these.