BlueBay Hotels Reviews

Booking services is exceptionally great. Every time I have called, someone really nice answers and makes my booking experience great. Additional fees can be killer if you don't know what you are paying for. Usually the additional fees are listed on your bill. There a few convenient locations that are nearby my house that I use. Also, you can go to the website of you need additional help. The value is pretty great and whatnot. Usually when I use this company, I save a lot of money and I get great deals and coupons.

The booking services were very good. I found myself very satisfied. They were great, but it could've been a little bit better to me, but I was overall satisfied. The pay was worth it - somewhat in a way I was kinda hoping it wasn't that high though. The locations offered a lot for me to see and do. I wouldn't be bored or tired from the things I saw. It was excellent though and I recommend it. The value was also something that was very nice to me in my opinion so I'd recommend it the others to come check this place out and see it for themselves.

The booking experience was very simple and quick. The entire process was very easy to understand and everyone that I talked to was very friendly and understanding. I do not recall having any additional fees added to my timeshare. All fees were disclosed to me before I had to pay anything. There were no surprise fees. I was provided with a wide variety of available locations that were ideal for me and allowed to choose the one that best suited my needs. My stay was well worth the price and I would gladly pay the same price again for the same experience if it was offered to me because it was all nicely cared for.

The service is wonderful and very interesting to use and each time one has a booking to do, it is the right place to go do it. The additional fee in this case is justified. It is being created to help the company to give a much more quality service to the client. The offered is good and affordable. I even consider it as a steal. The price is good to go with and comprehensive to have. All good. In this case, the price is too good not to take a chance. It is a one time situation and a great atmosphere. So be on the move to get it.

As far as booking Services go I was pretty happy. I really had no problems and the website made it easy and convenient for me to book a stay in lodgings dinners that sort of thing. With it being a club I kind of expected extra fees here and there but there was really nothing that was over the top or outrageous - nothing that you wouldn't expect to have to pay on a vacation. I feel like there were many locations offered. I didn't really have to go too far out of my way for where I was staying and I had a really great time while I was there so it made it even better checkout. I feel like I got a lot for my money and I didn't really have to worry about a ton of extra costs and things like that I seem to get a lot of value for my initial cost.

The booking services were very easy. It took no time at all to book our vacation. It was just a few clicks on the computer and then we were done. The additional fees are not a problem. There are very few of them and they are not that much at all so you should have no problems with additional fees. There are so many locations that they offer it is hard to choose between them because they are all so good. You want to go to them all even though you can't go to all of them. The value of these packages is great. You get what you pay for and then some. In our case we got a great hotel and great deals on other packages.

I purchased weeks from Circle One for a 5 yr term and was told that if I did not use all my weeks by the end of the term they would extend and all I had to do is call. Well I've called the reservation center 4 times now and have yet received any confirmation that my term has been extended. The reservation center states they send an email to the resort and no one contacts them or me.

We purchased a 25 package with 5,60000 RCI points for worldwide RCI resorts and world airfare for 49 dollars US. The only lie we were told was about the rental program. This did not exist. We were lucky that I got a addendum to the contract that we can transferred as many RCI points per year with no charge. We are Also not too happy about RCI change that we can only use 60,000 point toward point partners. This includes air fare. This is worth approx 480.00 can. You can go online find the best flight then call RCI and book and pay the difference. I Also made lots of calls to Blue Bay and RCI to no resolve. But this was a RCI change as they are not part of the contract. I got my change letter from RCI. Also I would like to say when trying to book a RCI resort with your points the more in advance you try to book the more choice you will have. I have had very good luck.

We arrived in Cancun - Blue Bay Resort for a 1-week restful holiday. Directly inside the arrival portico is a desk at which a number of staff sit. They greet you and you get to fill in your visit particulars. They ask you to meet them the next morning for an orientation of the resort. We complied. We ate breakfast with a rep of the resort. During breakfast he informed us that we could buy into this resort and enjoy other locations around the world. We told the rep that we were not interested in ANY timeshare deal. We were told this was not a timeshare situation. So, we went along with him and had the tour.

They told me that if I buy the membership it is going to be good for me and my 2 daughters that we can go to 5* hotels all over the world and we will have to pay only $479 a week plus our airfare. We will be treated as VIP in suites or Villas.They also gave me 2 RCI certificates and told me that I can go vacation any time I want wherever I want 5* hotels all inclusive before the expiration date for only $199 + air ticket. I could also take with me another person.

In 2004, we thought we bought a timeshare (found out it's a 25 year lease) from Blue Bay for 8 million points and paid $39,000 which we have already paid. We have run into the same problems as others. We can't get the 49-dollar flights anymore, only 60,000 points a year, can't use timeshare if we don't pay $499 a year which was supposed to pay for an all inclusive stay each year (actually 2 weeks). But now, they want to charge you an added fee to stay. We are retired and live on a fixed income and could sure use that money. We would like to find a lawsuit to join since we have no money to hire one. I plan to get in touch with US Attorney of Consumer Affairs.

I recently contacted RCI to see how many points I needed to transfer from my Blue Bay account to them for flights to SXM for four people. They said I needed 350K points to pay for the entire cost of the flights. I stated that my past experience with RCI was that I couldn't pay for the entire cost of my flight with points. Only 60K could be used to book flights (which only covers about $400-500). The rep said he had never heard of this and assured me that for four tickets (total cost $3,289) it would cost me 350K points. Ironically you can only transfer 240K points in any given year without a charge of $175 through Blue Bay or have another 240K points transferred the following year for no charge but RCI will then charge you a $125 fee to borrow from the 2013 year.

I got ripped off on a timeshare with RCI points paid 25,000 USD for 6 weeks and 8,400,000 RCI points. This was good for flights for $49.00 and points would take care of the rest, which it did for several flits. Then I was told that I could not use over 60,000 points from now on. After many calls to Bluebay and RCI, neither would talk to me again so that is where I stand. 60,000 a year, I could never use them. I am 74 yrs so I would have to live to about 200 yrs to use them. Good luck to everyone that fell for this, and one day maybe some one will fix this ripoff.

We purchased at Blue Bay and got ripped off. We have spent over $23,000 and got 5.8 million points. We will never live to use all of our points. We can never use our points because there is never any availability. Now they tell us that we owe $499 per year for an all-inclusive fee. Premier Services would not transfer points unless we paid the all-inclusive fee.

I purchased 3.5 million points in 2006 to be used to purchase airline tickets. The big sign reads: $49 airfares unlimited for life. This is the reason I purchased. Now I am not only stuck, still making the $400/month payments. Just this month, they sent me a bill for $499 for so-called "annual fee. " Never heard of it before. It's a nightmare. They keep trying all kinds of crazy ways to close my acct. and tell me I still have to keep paying, but they are closing my acct and I can't even have access to the points that I can't use. I've stayed on the sidelines for too long, trying to work this out. I would be happy to join a class action suit.

I bought 1,400,000.00 points expecting to use them for air travel. I was happy to do this as all my relatives live in other countries, and this would enable me to fly and see them. I had at the time 2 weeks’ time share and also time share in South Africa, so I definitely did not buy these points for accommodation; the sole purpose was for airline tickets. Now I am told I can only use 60,000 points a year, which is useless to me. And today, I got a phone call saying they are sending my account to collections. I had previously called them to say joining the new club was of no benefit, and I certainly was not forking out any more money. I told them they could keep the remainder of my points as they had broken a contract, and I did not expect to hear any more from them. They have a big problem and need to sort it out for the benefit of their customers. While it sounded good, it was obviously a rip off.

In 2005, we purchased a timeshare from The Premier Blue Bay in Cancun, Mexico. The Blue Bay Club has not lived up to the contract. We are supposed to be able to use our points to get airfare for our vacations and now find out that we are now limited to 60,000 points, for points partners per year. This is nothing (does not even get one of us to Mexico). We will never be able to use up our points. We do not understand how RCI and the Blue Bay Club can get away with this. Another issue That I would like to bring up is a contract that we paid $299.00 for that would have given us the opportunity to rent out our 2 bedroom unit each year for our lifetime membership. It was never used, another ripoff and scam. They have our $299 and we have nothing. They say they are no longer doing this and refuse to give us our money back. They tell us that we should rent out our unused rooms on EBAY! I don't think so, I paid $299 for the Blue Bay Club to rent the rooms!

On our last day of our holiday (4 October 2008), we came back to our room to find the Manager, **, a cleaner and a receptionist verbally attacking us and wanting to throw us of the apartment. We were due to check out the next day so were totally taken aback by surprise and shock!! They had started packing our belongings and as we refused to leave the room they threatened to call the police. 2 safety guards came in and also were threatening and saying (in Spanish) to **, who didn't realize I'm fluent in Spanish, that they could easily get rid of us with all our stuff. They laughed at us and told us we had to leave (we had been there a week). We tried to reason with them but they were totally unprofessional and and I got worried about our safety so decided to finish packing our bits and leave the room. They basically treated us like low-life criminals and in all my years of travelling, I have never been treated so appallingly. This is a 4-star resort and I am absolutely disgusted with their management.

I visited Blue Bay Cancun back in July 2007 and purchased a timeshare/vacation club through the resort. The major selling point of this timeshare was the over 8 million RCI points which would allow me access to the RCI points partner system (including airfare, car rental, etc.). I was informed that the policy was changed and that I would only be allowed to exchange up to a maximum of 60,000 points per year towards the Points Partners. My plan was to use those points to purchase airfare for my vacations, in addition to the accommodations. Since my contract is for 25 years, there is no way I will be able to use all my points. This restriction is only for Blue Bay owners. This is extremely unfair and the restriction is not consistent with my contract. I feel that I am owed a refund since the rules to my contract were broken.

We purchased 8,400,000 points in May of 2007. We purchased with the intent to use our points to fly our son to visit us from out of state who has disabilities. This would be a great way to have a lifetime of visits with our son with very little cost. We also intended to use this for vacations for our family. We were booked to visit Cancun in November 2008 and when trying to use our points for airfare, we were told by RCI we now have a cap of 60,000 points and blackout dates around the holidays. This is not what we were originally sold or told and would not of purchased if this was presented to us. In addition, we have 6 weeks to use at the resort where we purchased this vacation program at. Blue Bay was to assist in renting out these weeks. Now the rental program cannot be managed by Blue Bay, so we have not been able to rent out our weeks.

We called RCI to book with our points and were told that we could only use 60,000 points. I of course argued with RCI and thats when they told us about the restrictions. I was also told that they put these restrictions on us because blue bay members were using to many points. So we ended up going on line and paying for our stay in Canada by calling the Sheraton and making the reservations with them ourselves.

I purchased a timeshare from Blue Bay Getaway in July 2007 which allowed us to use our points purchased in the RCI Points Partner Program. This was our primary incentive for the purchase. We attempted to book a flight to Mexioo in June of this year and we were informed that a points restriction had been enforced and we could only use 60,000 points per year. A flight to Mexioo was at that time 75,000 points. So Basically we paid $8,000 for points that we will reap no benefit from.

I went on a vacation to cancun mex at blue bay getaway.second day i was invited to a time share meeting.the representative was very new and most of what was discussed was with a manager.i was told by the manager that the cost of this time share would be repaid by not staying at that resort simly by contacting them that i was not going to stay at that resort for the 2 weeks and every year i would recieve a check for 500 dollars each week i did not go to that resort.